1st Pet Vet - Chandler



1233 W. Warner Road Chandler, AZ 85224
Phone: (480) 732-0018
Fax: (480) 963-6650
http://www.1stpetvet.com
Services:
Please call for information
Insurance:
Please call for information.
Payment Accepted:
Major Credit Cards, Checks, Debit Cards, and Cash
Business Hours:
Monday
12:00 AM
-
11:59 PM
Tuesday
12:00 AM
-
11:59 PM
Wednesday
12:00 AM
-
11:59 PM
Thursday
12:00 AM
-
11:59 PM
Friday
12:00 AM
-
11:59 PM
Saturday
12:00 AM
-
11:59 PM
Sunday
12:00 AM
-
11:59 PM

Recent Reviews

 July 14, 2020

" Thank you for taking care of my baby! "

 July 10, 2020

" Serena is absolutely fabulous and my kitty is in love with her. Larz is a very emotional and particular kitty, he now purrs and grooms in his crate on the way to the vet because he knows he is visiting Serena. "

 July 10, 2020

" The hardest thing about the covid and the distaning from the doctor is that all of the interaction is done after the treatment. We seem to miss some of the nuances that occur when we can see the doctor treating and examining our pet. Your doctors and staff are superb in my estimation. The absence of personal contact, however, takes away something and course it's not anyone's fault. But there it is. If there is some communication that is lost or mischaracterized when it is transferred from tech to doctor, then things maybe don't come out quite the same as you expect. "

 July 10, 2020

" No stinking masks would e a boon... "

 July 9, 2020

" I don’t care much for curbside/covid precautions. "

 July 9, 2020

" Amazing customer service !!! "

 July 8, 2020

" I particularly like the care and patience taken with my timid dog. "

 July 7, 2020

" They treated our Bailey as if she was one of their own. They found the problem quickly and got her back on her paws! "

 July 7, 2020

" Liked your set up with numbered spaces, call when you arrive and someone will come get your pet and return to car. Just a toenail trim, but Bentley really needed it. He was not upset, very happy. Didn't wait long and he was done. "

 July 7, 2020

" Dr. Stanton managed to get my new puppy in for a checkup on short notice. This was a relief as they were booked 2 weeks out. "

 July 7, 2020

" Best vet in Arizona by far!! Everyone from the front desk to the vets are amazing!!!! They brought Chase back from his death bed to puppy again!! "

 July 6, 2020

" Will not use any other facility for Pet Emergencies! "

 July 5, 2020

" Loved how easy it was. I don't know why at least one person couldn't have gone with Nordika, but she at least was seen and cared for. Have always loved this facility and your willingness/ability to deal with a big and LOUD dog like her. Will never have a bad thing to say about you guys, however the tech didn't communicate, or at least confidently communicate, post "procedure" precautions or things to expect. We asked but she didn't really seem to have an answer. Like I said not a huge deal! I've not only physically seen in a change in the affected area but emotionally seen a positive change in her mood and behavior. Thanks for making this easy!! "

 June 24, 2020

" This is a horrible time with the triage that has to occur. But, as always, the staff is wonderful, and they are making things as good as they possibly can be "

 June 23, 2020

" Everyone has been very friendly and amazing. I made the decision to switch from my previous vet to your practice so I have a one stop shop. It would be nice if medication on the emergency side would be priced the same as if I had come in during normal hours. $90 was so expensive for eye drops, especially when he needed 4 medications. "

 June 20, 2020

" I know because of the virus people are trying to stay safe but to have to wait in your car to be called in this summer heat is ridiculous. You would think they can find a better way to accommodate people while not having to sit outside. Not only that but with no interaction with the Vet and your pet, other than over the phone it's very unnerving. Barb is GREAT!!! "

 June 20, 2020

" I miss interacting with the 1st Pet personnel face-to-face but with the COVID-19 dangers for everyone, 1st Pet is doing an excellent job of caring for my pets while keeping my safety and the safety of their staff a priority. Thank you to everyone at 1st Pet, Chandler, AZ. "

 June 19, 2020

" Everything went smoothly and great. "

 June 17, 2020

" When you press option 1 to let someone know your in the parking lot you should not be put on hold for 5-10 minutes Maybe there is a way for the staff to see that’s a parking lot call "

 June 10, 2020

" They always call to check on my puppy after he gets his vaccinations. This time he had an allergic reaction to one of his shots. The staff was extremely helpful in helping me get him what he needed to make sure he was ok. Great staff "

 June 6, 2020

" Great people and a great place. "

 June 5, 2020

" Very kind and explained the needs of my dog clearly. I felt their prices were fair and I’ve trusted them with all 3 of my dogs for years since they were pups. Refuse to go anywhere else "

 June 4, 2020

" Everyone was very nice just really really expensive. "

 June 2, 2020

" I always feel like we are being well cared for. Even during a pandemic, where we all have to be cautious and careful, everyone at FirstPet did an extraordinary job making us feel safe, and our pet feel safe. It was nice to be able to talk to Dr. Mumaw, even if it was socially distanced. Thank you all for being awesome. "

 May 29, 2020

" You Guys are the best!I can’t wait till we can go back in the office with our dogs "

 May 28, 2020

" Amazing service even in the light of COVID protocol. This team never ceases to impress me. Stay safe and thank you. Laureen "

 May 28, 2020

" They forgot to check me in when I first got there. Otherwise great "

 May 27, 2020

" We love you guys and drive an hour to you. We wouldn't choose any other vet "

 May 22, 2020

" You all are just perfect!!! I am a loyal and impressed client. I feel like you all love my doggie as much as I do. "

 May 21, 2020

" Things are super tricky right now with Covid-19 and doing carside service only but I was very impressed at how efficiently everything was done and everyone's friendly and professional attitudes! "

 May 21, 2020

" With the new car side assistant, communication is key and I feel that all staff members did an amazing job with full communication! Everything went smoothly and in a timely manner! Very pleased with my visit. "

 May 20, 2020

" The only issue I had was being put on hold for 10 minutes. "

 May 20, 2020

" Concerning my second visit,Technician, Joel, was very professional in explaining matters and recommending instructional videos to watch per YouTube. "

 May 19, 2020

" During these trying times, great care is taken by all 1st Pet employees to make this new normal easier to bear. "

 May 19, 2020

" I honestly can't think of anything I would change. We've been bringing our dogs (past and present) to see Dr. Mumaw for a decade now. She is so incredible. I tell anyone with a pet to go to 1st Pet in Chandler. I recently was able to get my mother to leave her vet for 1st Pet and they were able to diagnose a very rare cancer in her cat. The Doctor's knowledge of disease, ailments and such is astounding. The staff & nurses are incredibly kind...even with the changes due to Covid-19 (all 3 of my dogs had to be seen) - I still have no complaints. We have moved to Tucson and come to Chandler for every annual appointment and any treatments. I really can't say enough good things. Thank you. "

 May 15, 2020

" Dr. Stanton is awesome! She was patient and fully explained my pet's treatment and reactions. And my dog is now showing signs of improvement. "

 May 13, 2020

" This clinic is always receptive to concerns of our pets and staff is always welcoming and helpful! We are very thankful we have found this clinic, as new AZ residents. "

 May 12, 2020

" Drive in is easy. Staff is always friendly and efficient. "

 May 6, 2020

" I love you guys and really have no complaints. "

 May 1, 2020

" You listened and that was awesome. Appreciate the love and care for Penelope. "

 May 1, 2020

" Good job adjusting to the virus restrictions. There's nothing you could have done that would be better than your plan. Thanks for working so hard to communicate under these difficult conditions.. "

 April 30, 2020

" Even though we were given very hard news for our dog Odin. Dr. Babyak and her team were very compassionate and helpful and we are very grateful! "

 April 30, 2020

" My dog had a small cyst rupture on her back while we were under stay at home orders. I had a tough time getting an appointment anywhere so I came to the emergency room here. The awesome tech told me it wasn’t emergent and to make an appointment next week, which I did, and ended up saving me money. You guys could have just seen her and taken my money but I appreciate that you didn’t. When I did get her in everyone was so friendly and helpful. She was seen relatively quickly and although her cyst was healing she was provided some other needed care. I am very pleased with my overall first interaction with the office. I look forward to actually meeting the staff face to face when this pandemic is over. Thanks! "

 April 28, 2020

" The front desk staff was extremely short and borderline rude asking me “are you sure you weren’t told there is an emergency fee?” My appointment was scheduled in advance during business hours AND I am an established patient... she also continued to make me hold multiple times and never asked me to hold or used any courteous tones when demanding “hold on”. These times are hard on everyone and I was there with an injured pet which you would think the frontline staff would at least pretend to care... the technician and Doctor were both Amazing and will keep me coming back! Might I recommend “Language if Caring” for the front desk staff? It makes a world of difference in my business and I’m sure would make a difference in 1st pet’s as well. Thank you "

 April 23, 2020

" You're all wonderful. Thank you for always being so helpful. I really appreciate every single one of you. "

 April 22, 2020

" This is our family's first pup and the experience we've had with 1st pet Veterinary Center has been amazing. Our first visit with you all was an ER visit when our pup was really sick and had he not been care for by your clinic, he would not be here with us today. I am so thankful for you all and I cant imagine trusting the care of our pup to anyone else! Thank you for being amazing! "

 April 22, 2020

" You all are just amazing! "

 April 21, 2020

" The communication line due to pandemic concerns was definitely top notch. All locations have clearly adapted well to new changes. "

 April 17, 2020

" I’m always overjoyed when we bring our fur baby here. The staff is so friendly and they really show my baby so much love and care. They make us and my puppy feel like family! We will always bring out babies here! "

 April 15, 2020

" Chandler location staff was very friendly and knowledgeable. Really appreciated the follow-up call the next day to check up on our doggy. "

 April 15, 2020

" Curbside service was great. Very fast ,efficient ,and a great way to keep everyone safe. Everyone was very nice as usual. Thanks for helping my pup have a better day during these strange times we’re having. "

 April 15, 2020

" All of the staff was very professional "

 April 14, 2020

" Thank you for keeping us all safe while carrying for Koko & Pelli "

 April 9, 2020

" Thank you for the attentive way you took care of Tobias. "

 April 8, 2020

" Dr Babyak and her team are fantastic! Unfortunately, I had taken my pet to the ER at you Mesa location the night before and they didn't treat Charley for what actually was going on. $611 and nine hours later, I had to have an emergent appointment with Dr Bayak. There was complete negligence on Mesa's part and I have requested to speak to the case manager. I still haven't received a call back from her. "

 April 2, 2020

" Great communication :) The Dr was very thorough, which matters "

 April 2, 2020

" Thank you for being there for Cali. You all are heroes during this difficult time. Thank you ���� "

 April 2, 2020

" Per usual, Dr Mumaw is amazing! She always does the best for my girls. "

 April 1, 2020

" I stayed in my car due to Covid but everything was seamless "

 April 1, 2020

" 1st Pet is handling the Covid-19 distancing very well. Very impressed with their process, as usual. Thank you for staying open so our pets can be taken care of. I appreciate all of the staff taking the risk in order to help our pets. "

 March 26, 2020

" Considering the circumstances with the "social distancing," all went well. Look forward to meeting the doctor in person when able. Appreciated the follow up phone call. "

 March 26, 2020

" Strange times going on with COVID-19, staff/facility handling well "

 March 26, 2020

" You handled everything perfect. With this virus around, you could not have been more careful. And of course, Kristi Stanton was awesome as usual. Lil Peanut loves her and we are praying that all of you stay safe and healthy. God bless all of you and your families. Sincerely, Tim Miholich, Peanut and Ernie "

 March 26, 2020

" Everything from beginning to end was excellent And the precautions taken to protect everyone was amazing Thank you so much "

 March 26, 2020

" Parking lot visit due to COVID 19 Paid my bill using credit card an email sent stating only amount for shot. Would like to know if I received my military discount. Also would like print out of the visit "

 March 24, 2020

" The staff was OUTSTANDING yesterday for our 1 pm appt. During this Corona Virus crisis, the staff was incredibly professional and ON TIME, even with all the extra steps they had to take with keeping "the humans" outside the building. Everyone was kind, professional, punctual, and yet still showing that "love" for animals with our doggie, Joey. When the Doctor called me to explain her findings, she was very detailed and made sure I thoroughly understood what Joey's current needs are. You have an incredible staff at this location of 1st Pet Vet. THANK YOU! "

 March 24, 2020

" Solid positive experience, quality staff & services. Thanks "

 March 18, 2020

" This office always takes good care of my pet "

 March 11, 2020

" Excellence delivered! Love the staff and Dr. Mumaw! I know my pets are getting the very BEST care! Thank you so much! Victoria Clark "

 March 10, 2020

" I am so grateful for the doctor’s patience discussing my fur baby’s problem. She wasn’t rushed and gave me all the information about my options didn’t pressure in any way. "

 March 10, 2020

" I requested to speak with the doctor before my pup was released and was told she was too busy. "

 March 9, 2020

" Speedy and polite check in, fast attention from veterinary professionals and great explanation of exam. Happy to have such a pleasant and convenient place to take the dogs. "

 March 8, 2020

" Dr. Otto was amazing! Very good with my dog and gave great, easy to understand, information about follow up and diet questions. "

 March 8, 2020

" As always, Dr. Mumaw and Amber take such good care of our little one. We so appreciate you both, thanks so much!! "

 March 6, 2020

" I love visiting 1st pet. We didnt have to wait to check in and we were seeing fairly quickly by the tech who were awesome. They helped out with our concerns and checked into things for us and Dr Nicholson is great with my baby. There was an issue we had mentioned about our pet in the past with other clinics and said it was nothing to worry about, but didnt give an explanation. The Dr in 1st pet listened and explained in a way we understood and answered all our questions. Even did an immediate examination, just to make sure it wasnt anything serious. It's our #1 go to place. "

 February 29, 2020

" From the start Laurie showered my infant son with love and praise, saying how much he looked like his handsome father. The technician Marsha was compassionate towards my nervous but equally handsome dog Steve. Steve has lots of anxiety especially for blood draws but Marsha poked him without Steve as much as blinking or batting an eye. Dr Mumaw was professional and loving of Steve and when administering bordetella in those really weird syringes, didnt spill a drop. I know for a fact my dog is protected from any bordadello that could affect him, she's awesome. Overall 100/10. Would come back. "

 February 29, 2020

" My dog required x-rays and bloodwork. There was a breakdown with getting the second opinion from the radiologist. After having to wait over an hour, the doctor went forward without the second opinion. Maybe a look at that process should be evaluated. Otherwise, I had a good experience. The facility was very clean. Lastly, I appreciated that you thanked me for trusting you with my pet's care. I would definitely come to 1st Pet as an alternative when I can't get in to see my pet's regular doctor. "

 February 29, 2020

" i like everyone that works in the office, from the front desk to the techs and the veterinarians. I have 3 dogs and lost another dog this year after surgery. Everyone was so kind and compassionate. "

 February 28, 2020

" Fast in and out; visit was to take blood work. "

 February 27, 2020

" Dr. Bunce was amazingly thorough. He put my mind at ease yet was direct with my questions which is what I need with my 18 year old dog. I really appreciated the time he took. "

 February 27, 2020

" Thank you to Dr. Guastella, Tina and the kind, friendly front office team for their support of me and Bodhi during this challenging experience. Bodhi's photos' captured the essence of his gentleness and sensitivity and I am thankful for the photographer's depth and patience. Your team informed me of Bodhi's progress and made my wait for his surgery to be concluded as pleasant as possible. Thank you, Thank you, Thank you Your process and office layout are efficient and pet/companion sensitive. Love the calming slide shows in your appropriately named exam rooms. My oncologist and hospital could learn from your attention to detail. I would recommend Dr. Dan and your practice to all my friends interested in receiving 1st Class service and benefits of your medical expertise. I will thank Leo Veterinary for the referral. "

 February 26, 2020

" Everything was excellent. The only thing I would suggest improving is that it’s always impossible to park at your office. Every spot is usually full. Not sure what could be done about it though. "

 February 25, 2020

" Dr. Lisa Nicholson is phenomenal. As a retired vet technician from specialty practices in CA, I am blown away by her lack of arrogance and ability to maintain patience with a client like myself. At every appointment we are able to develop a treatment plan that we are both comfortable with and that is beneficial to my dog Bluto to keep him comfortable. I love, love, love, that your baby stays in the room with you unless it’s absolutely necessary that he/she be taken to the back treatment area, or per your request because you’re squeamish. Your front office staff is fantastic as well. Twice now I have gotten an appointment on the same day to see my preferred doctor. Every time I go in I am immediately taken back to a room and have never waited. I have never spent more than 1 hour from the moment I walked through your doors up to the moment I walked out, and that includes procedures in house bloodwork and wound care. Zero complaints about pricing either... you guys rock!! I’ve already posted reviews on Yelp and Google. "

 February 21, 2020

" Our dog Gus was prescribed two new medications by Dr. B and he was having a reaction to one or both of the medications. He was having pre- seizure symptoms and as an RN of many years, I knew what I was seeing. I had given him Benedryl to see if I could stop the drug reaction he was experiencing. They were extremely busy that night with two other dogs who were having seizures. They said it was at least a two hour wait to see the Vet. Gus seemed to be getting better and the symptoms were lessening so we felt comfortable taking him home. I have used First Pet many times and have never has a bad experience. I am so grateful they are here! From the staff at the front desk, to the Techs, the Physicians and the gentleman that is the janitor, Great Job!!!! Linda & Robert Rude "

 February 20, 2020

" The hug I got from one of the technician sent from the Dr. Babeyak. I love the care Dr Babiak Gives my baby, Mickey Rooney. She is a credit to her Profession. She cares for her patients like a Pediatrician cares for a child. Thank you Dr. Babeyak for your exceptional care. "

 February 20, 2020

" Cissy, my street rescued, 9-12 year old, tiny, 6.5 lbs, tuxedo female cat, was in for a teeth cleaning on 02/19/2020 and possible tooth (teeth) extractions. First of all, the front office had been SO understanding when I had to change the appointment twice, earlier in the month, due to family obligations and were so kind and understanding. Dr. Mumaw called me early in the afternoon to tell me how well Cissy had done and advised no teeth had to be removed and said she was very well behaved. (In a previous visit, Cissy actually hissed and tried to bite Dr. Mumaw and Cissy then had to wear a muzzle...so Dr. Mumaw's praise about Cissy's good behavior was very meaningful.) Then when I picked her up, Danni and the staff were so sweet to me and Cissy. All four of my cats are patients and have Wellness plans with 1st Pet. Thank you for everything you all do for my cat family. Sincerely, Liisa Kultala "

 February 20, 2020

" Front desk support was not aware of re-supply request that I had made when I dropped my pet off for her Gulcluse Curve scheduled testing in the AM. Seemed like staff had to scramble to fulfill my business requested needs. Made me think why did I waste my effort In the AM when I returned to retrieve my pet at the scheduled time in the PM. Staff communications was definitely not apparent between shift changes. "

 February 19, 2020

" Fantastic experience with 1st Pet. "

 February 18, 2020

" We appreciated the personal attention that each member of the staff provided during our late night emergency visit at the Mesa location and the surgery visit at the Chandler location. "

 February 18, 2020

" Wonderful front office person when I called in a panic after our dog was attacked. "

 February 17, 2020

" I was given a soft bed and everybody was very nice to me and my human. Thank you. 'Biggie Smalls' "

 February 14, 2020

" We frequent 1st Pet often! Over the holidays we decided we should just move in because we were there so much with one of our rescue cats. We have always been more than satisfied with everything from start to finish. Every doctor we’ve seen, which is probably all of them, has been knowledgeable, professional, kind and took great care of our cats. We can’t imagine going anywhere else. "

 February 14, 2020

" This was Ernie's first visit to First Pet and honestly, I could not have been happier with Dr. Lisa Nicholson. Talk about a caring heart. You all are phenomenal to say the least. Your staff truly cares. Lisa is a real empathetic individual who truly knows her craft. But then again we have had our other puppies with Kristie Stanton and Justine Mumaw and had the same experience. All of the doctors we have had touch our boxer puppies are just incredible. You can not go wrong with this organization. Thank you all for caring so much "

 February 12, 2020

" 1st Pet could have NOT done anything differently. 1st Pet has the most talented PROFESSIONAL group of individuals who are extremely knowledgeable. From the time we crossed the threshold into the hospital we were greeted with happy smiling faces of employees who took an interest in Greta and us. The surgeon was particularly knowledgeable and spent ample time explaining Greta's medical condition and options available. We are now a 1st Pet client. We are leaving services from our current vet for the last thirty years because of the TLC, knowledgeable staff, and state of the art facility. Greta even gets to attend Rehab at 1st Pet-we are so happy. "

 February 12, 2020

" I love this place and all the staff. Keep up the great work! "

 February 11, 2020

" It was hard to be in a room where they had just laid a pet to rest. :( I don’t know if there was anything that could have been helped with that situation but it made it a sad experience because of all the tears you could hear in two rooms around us. Wv "

 February 7, 2020

" FirstPet always takes care of me and the fur babies. We are very grateful you all are so close and so wonderful. Thanks for everything you do! "

 February 5, 2020

" Nothing or maybe send us to the specialist before you discharged are pet. Because she had come back and you didn't know what was wrong with her. "

 February 5, 2020

" Your customer service is outstanding. I can't imagine what you could have possibly done better. "

 February 5, 2020

" This was our first experience with an annual visit. The care and efficiency were impressive. I will definitely return with my dogs for future care. "

 February 4, 2020

" I liked it when they offered water and snacks. It was not offered this time. "

 February 1, 2020

" The doctor explained the procedure in detail and answered all of my questions. I received detailed follow up information about the after care and suggestions for preventive dental care in the future. The staff was very friendly and helpful. "

 February 1, 2020

" We loved that Dr. Dan was very truthful with us. "

 January 31, 2020

" Great service as usual for Koko & Pelli. "

 January 29, 2020

" The kindness & concern for our dog Chloe was outstanding. Thanks for letting us help Chloe be comfortable while the doctor bandaged her wounds. "

 January 28, 2020

" All went well. "

 January 28, 2020

" I am a long time customer of 1st Pet. Over many years with many of my furry "children ", I have always received excellent care and I will continue to bring my pets, even though I travel some distance. "

 January 28, 2020

" The vet we saw was absolutely amazing. My dog hates the vet and usually they come in and do a check up and thats it, which is totally fine! But this vet tried to make my dog feel comfortable, she pet him the entire time we were talking, let him smell her, he is a big dog so usually people will flinch when he moves suddenly but she did it. I felt 100% comfortable with her and her handling my dog. I am now going to come and see her whenever I need to bring Jax in. She was absolutely amazing! "

 January 24, 2020

" The visit and care is excellent, but very very expensive. "

 January 22, 2020

" Although the vet is allergic to dogs, she went above and beyond with her interactions with Kona. As always, the visit went awesome! "

 January 21, 2020

" This the the best pet office ever. Been coming here for years and will always bring my furbabies here "

 January 21, 2020

" Doctor and staff were kind, friendly, personable and attentive. Each took their time and were attentive to both us (client) as well as to the patient (our furry babies). They were active listeners, took their time when explaining and/or listening to concerns and they were intentional about making our furry babies feel safe, secure and welcomed. "

 January 17, 2020

" Once again the team treated me and my precious cats (2) as though we were most important folks of the day. My questions were thoroughly answered. I was pleased when the technician suggested the exams be performed in the clinic area while I waited in the initial exam room. This was better for the cats and decreased my stress. Dr. Babayak is the greatest. Her expertise and caring is above reproach. When we departed I knew we had received the best possible care. Thanks, Dr. Babyak for helping us to the car. "

 January 17, 2020

" The substitute doctor is better than the regular doctor "

 January 17, 2020

" Nothing different I love Dr Nicholson and my puppy loves her too. "

 January 17, 2020

" Staff was great. Dr Dan eased any anxiety and answered all questions I had in reference to surgery for my St Bernard. Very happy with 1st Pet. "

 January 8, 2020

" Dr. Babyak, her team, and the staff up front are the epitome of caring and professional. Everyone is so dedicated to helping their patients ( and the stressed-out humans accompanying them). They always go above and beyond.We are so grateful for everyone at First Pet. "

 January 4, 2020

" Such a friendly, warm, professional staff. Make my nervous kitty very comfortable. Really appreciate that. Thank you so much. "

 January 4, 2020

" I have been so glad to have met you all- you have never been anything but kind and loving toward my pets and me. As we prepare now for our move to Ecuador (1/9) you have made this a very smooth process. Special thanks to Dr. Mumaw. Oliver and Lulu and I will miss you all! Jo Ann Moser "

 January 1, 2020

" I had to choose to put my dog down. They were very helpful in the way they discussed my options of treatment versus euthanasia. The staff members made it a very less painful experience. I am so greatful to them. They let me take as much time with my dog that I needed before saying good bye. After my dog was put to sleep they again gave me as much time I needed. "

 December 31, 2019

" Dr. Mumaw is awsome. "

 December 28, 2019

" To much waiting time once takin to room "

 December 25, 2019

" I am very satisfied with taking my 2 dogs to 1st Pet. Very friendly staff and dogs have been treated and taken care of just fine. No complaints at all Cliff Schans "

 December 19, 2019

" Techs and doctor take time to explain treatment options and were gentle with my cat Lilly. She, in turn, was calm and cooperative, which made the visit less stressful for all. "

 December 19, 2019

" Dr. Babyak was great as always :) "

 December 17, 2019

" The visit went great. All the staff gave my puppy, Vixen, loving care. All my questions were answered with thorough explanations. Nothing could have gone better unless the appointment was free :) "

 December 17, 2019

" I was very pleased with my visit. My dog is always a little stressed when going to the vet and the staff went out of their way to make it as stress free as possible. The one thing I really appreciated this time was having the option of having the heartworm blood draw done in the exam room with me assisting in holding him for the procedure. It worked just fine and he was much calmer for the procedure and overall for the rest of the exam. I have been taking him to 1st Pet Veterinary Center for his regular medical care for the past 9 years and have always been pleased with the care he received. "

 December 17, 2019

" Kindness and compassion were outstanding for a most difficult time in our life. We had to let go of Pudge, the most loving and loved companion we could have ever been blessed with. Thank you so much for giving us the time needed during this time. Thankyou and God bless each and every one of you in the work you do. "

 December 15, 2019

" You all got it right the first time and consistently give great care! Dr. Babyak is the best of the best and the reason we chose First Pet and recommend it to others. All your staff are friendly and competent in their interaction with our pets and us. The exam rooms are great and well equipped but it is your staff and Physicians that put it over the top in Vet care. I have recommend 1st Pet to everyone who moves into our area for any emergency services and routine care. We have an excellent vet in our area but when an emergency happens, we head to 1st Pet. We have no emergency Vet on weekends and holidays in Casa Grande and it is a long trip up to 1st Pet when you are in an emergency situation with your pet. Hopefully, one day you all with expand and have an emergency clinic down here.Thanks for all your great care of our fur kids! Linda & Robert Rude "

 December 15, 2019

" Dr. Mumaw is exceptional at explaining her observations, describing possible treatment plans, and overall listening and answering my questions. The techs also really relate to the animal well and are very good at gathering information and responding to questions. Checkout staff very friendly. "

 December 14, 2019

" I was so impressed with how the staff and veterinarian handled my cat's dental surgery, and how they handled my pet parent anxiety! It's obvious that everyone at 1st Pet loves both animals and people. They are compassionate, they triage efficiently so that the most critical patients are seen first, and the office is clean and pleasant. The pricing seems high at first, but when everything 1st Pet does for our pets is taken into account, every dollar is money well spent and well earned. "

 December 14, 2019

" The friendliness when you first meet the receptionist up front to the technican an finally the Dr. "

 December 12, 2019

" Nothing everything was great Thank you to Dr Babyak and the staff. "

 December 12, 2019

" I love that you include me in the treatment of my girl. She is so much more relaxed by having me in the treatment room with her. "

 December 12, 2019

" Dr Mumaw is such a phenomenal Doctor! "

 December 11, 2019

" Dr. Babyak is amazing!! "

 December 10, 2019

" Nothing I can think of right now "

 December 10, 2019

" The Christmas pictures were a fun bonus!! "

 December 8, 2019

" From the front desk to surgery and through recovery, the staff is wonderful. I couldn’t have asked for more. "

 December 7, 2019

" Everything went well and my dog, Leona, is recovering nicely--thank you. The Doctor and staff were friendly, helpful and did an excellent job. My only concern is the cost--you're very expensive. How about a Senior Discount? "

 December 6, 2019

" Great place to take your pet. They handle with tender loving care. Koko and Pelli love them. "

 December 4, 2019

" I feel like the most special patient in the world with the most loved doggily wog ever at First Pet. I only wish that the human medical community treated us in the very kind, humane manner that we are always treated with there. Great job and thank you one and all. "

 November 30, 2019

" Not a thing to make our visits better. My little Oliver LOVES his trips to see you- and if we lived closer he would want to come visit you all EVERY day! "

 November 30, 2019

" Nothing "

 November 28, 2019

" I'm so impressed with the seamless teamwork. It's better than ever. I like the ideas board in the lunchroom -- great idea. Some protein bars would have been appreciated instead of candy and carbs. Steffi is doing great this morning. Dr. Dan did a fine job (I knew he would). Can't wait for the histopath report. Tell Dr. Dan that due to the amount of inflammatory cells on the smear, I have added augmentin to her treatment just to be safe. "

 November 27, 2019

" Our experience was excellent. The front desk staff, techs, nurses, and especially Dr. Kiernan were very attentive to our concerns. Dr. Kiernan responded quickly, called with updates when she said she would, and seemed to genuinely care for our puppy, who ate a toy and ended up with an intestinal blockage. Thank you so much 1st Pet Vet in Chandler! We hope we don't have to see you again for an emergency, but in the case we do, we'll definitely come back to 1st Pet Vet! "

 November 26, 2019

" I loved the distraction you used in order to take her temp, with the cheese. Great at your jobs!! love this place "

 November 26, 2019

" They handled my dogs fear/aggression very well. She is the biggest baby except when it comes to the vet. "

 November 24, 2019

" Friendly helpful staff "

 November 23, 2019

" It just seemed to take a long time for the vet to come in, I was there an hour, a bit longer than a Dr. appointment. Other than the wait time, I like coming here "

 November 20, 2019

" You can tell the care everyone at first pet genuinely has for animals! "

 November 16, 2019

" My Frenchie LOVES his visits to First Pet. Everyone adores him and he actually looks forward to seeing his fan club when he has an appointment. Not a bit of fear! Thanks for loving him!! "

 November 15, 2019

" Love my Dr. Joiner replacement, Dr. Nicholson. She is great since we really.missed our vet for years. "

 November 15, 2019

" The entire experience was helpful, respectful and informative "

 November 15, 2019

" As always, I feel my pet is in the best possible hands with Dr. Babyak and Elana Gulla. "

 November 15, 2019

" The staff is very caring and was very descriptive about Sabrina and how she did during procedures and after which was very comforting. Dr. Bayak was very helpful and answered all our questions thoroughly and discovered the cyst on Sabrina’s liver that was causing issues. She also took the time to give us a demonstration twice on how to more easily give Sabrina her pills which has been very helpful. I also love that first pest offers water and snacks each visit and immediately brings us into a cat room as Sabrina’s most anxious part of vet visits has always been sitting in the waiting room with other cats and dogs. "

 November 10, 2019

" We LOVE Dr. Stanton! She’s fantastic!! She has been such a great doctor to work with, from having one of my cats put down, to easing my heart on my other cats medical issues. She’ thorough and explains everything and sets really great expectations! As long as Dr. Stanton is practicing, I will trust her with any of my pets!! "

 November 9, 2019

" We love our DrMumaw!! "

 November 8, 2019

" I love how my cat is made welcomed and is made comfortable from the start. "

 November 8, 2019

" I appreciate the time taken to ask about my cat's symptoms, habits and behavior. It helped arrive to an accurate diagnosis of her illness. The care, gentleness and concern of the doctor and staff helped in a difficult time for my cat and me. "

 November 6, 2019

" We are so happy with the results of Joey's surgery. Dr. Guastella has been outstanding with Joey. He has been so thorough in his explanations so we understood all that was going on with Joey. All of your staff is so outstanding and kind. I called several times after Joey's surgery and each time your staff was so nice and understanding. Everyone there knows our pets are our children, too! Thank you!!! "

 October 31, 2019

" Explain more about payments and credit. "

 October 30, 2019

" My first visit here and everyone from the front desk down to the doctor and doctor’s assistant, made me and my Skittlez feel extremely comfortable. "

 October 30, 2019

" Overall everyone couldn’t have been sweeter and more informative. The whole staff makes you feel very welcomed and comfortable. "

 October 30, 2019

" My visit was incredibly emotional as I had to put down my 12 1/2 year old cat. The staff was so kind and understanding. They allowed me to sit in a comfort room with my babygirl to comfort her and say our last goodbyes. They allowed me all the time I needed. The doctor explained how it would go and a wonderfully kind staff member (I wish I remembered her name) explained all my options and costs. It was such a blessing to have Kiki go with the sun on her while laying on a soft chair instead of alone in a back room. Soon after, I received Kiki’s ashes, paw prints and a beautiful sympathy card from the entire staff. This was my first time dealing with this...so I don’t know if this is how it always goes... but this staff was so amazing. Thank you so much for guiding me through this heartbreaking experience. "

 October 24, 2019

" The staff for the time you check in all the time you leave is extremely attentive and listens to all of our concerns about our wonderful pet we are happy that this is the place that takes care of our sweet little girl "

 October 23, 2019

" Highly professional and compassionate. Thank you taking the time to remove the mat on Otis' back. "

 October 16, 2019

" Nothing, better! I always post about your office on FB if someone needs an East Valley vet. My fav...is that you put our fur babies into room as soon as we check in and then have us pay in the same room before we leave. No line at the front desk with dogs and cats everywhere. No stress on our pets, which means no stress on me. I have a cattle dog mix rescue that is extremely anxious when I take her to the vet (I think she thinks I am going to leave her...never girl!). I appreciate your office more than you know and would not go anywhere else! Thank you for all you do!! "

 October 16, 2019

" My pup wad super nervous when we first got there and one of the lovely ladies at the front put a bandana on her sprayed with relaxing pheromones. calmed her right down and the rest of the visit went really well "

 October 15, 2019

" Everyone loved on my dog and made her feel super comfortable. She loved her visit! "

 October 13, 2019

" Lexi helped to set our family up with the well pet plan and was professional and thorough. Thank you, Lexi! "

 October 13, 2019

" I waited too long but other then that it was great "

 October 12, 2019

" Less waiting time between tech and vet. "

 October 11, 2019

" Great service and they all treat both dogs with tender loving care. "

 October 11, 2019

" Barb and I are both retired. I thought we automatically receive a senior discount but it was not shown on my receipt. Was this an oversight or do we not qualify for some reason? Also, with us getting our second boxer we have to be very careful about cost on everything so it would be appreciated if we could get some support with costs. Peanut (our boxer) found the fish and stood up on the chair following them. She also liked seeing people walk by the fish tank. The two techs were great. Justine Mumaw, our vet was awesome. She was extremely gentle with peanut and extremely thorough in her examination. She also explained what and why she was doing and the recommendations. Both her and Kristi Stanton are excellent and I would refer anyone to them. Ist pet is an excellent facility and everyone is 100% caring. When Peanut walked in two of the ladies (Laurie and one other girl with 3 boxers) were just gushing their love for her. And Peanut just loved it. !st Pet is maybe a bit more expensive then maybe some other vets, but I will absolutely say without reservation that you get what you pay for and at !st Pet you are getting excellent treatment for your pet. "

 October 11, 2019

" As always, staff was excellent, from recognizing us upon entry, getting us to a room quickly, offering water, and taking care of her!! I love this office. I recommend it to everyone with pets! "

 October 10, 2019

" This visit was rather smooth. Thank you! "

 October 8, 2019

" Everything was excellent! Mitsi sure loves Dr. Stanton! We couldn't find a better veterinarian if we tried!!!!!! "

 October 8, 2019

" very pleased with way Molly was treated by Dr. Robin; all staff very helpful, especially in getting an appointment ASAP "

 October 4, 2019

" Returned my dog after test were completed instead of playing with her while waiting for test results. I was unnecessarily worried that something had happened to her. Just lost a dog there 2 weeks ago and I was having flashbacks as well. Not sure if I will return. "

 October 4, 2019

" Timeliness was excellent. The entire visit was less than 30 minutes! "

 October 4, 2019

" Everyone is as friendly as if you were at home very very good service and my dog says so too "

 October 3, 2019

" I always feel like from the moment I enter that everyone is very professional and friendly and truly takes the time to listen to my concerns for my pet. The Tech's/Nurses and the Doctors are all very patient and listen well, I always feel like I'm heard and then have everything explain in length until I really understand and feel like we're all on the same page. Keep up the amazing work! "

 October 3, 2019

" Not one thing. My experience was and is ALWAYS perfect. Thank you all so much for caring for me and my pet. "

 October 3, 2019

" I was very pleased with the way Dr. Stanton and the entire staff treated both me and my senior pup with such care and concern during such a stressful time. Thank you! "

 October 2, 2019

" Staff was very friendly and, because we arrived early, made every effort to get us in early "

 October 1, 2019

" I didn’t see any interaction on this last visit between Dr. Dan snd Beanie because The Tech (I didn’t get her name) took Beanie out of the room and Tina (I think) brought her back. They were very nice to the B. Dr Dan did inform me that his specialty was surgery and that next time I should have a General Practice Veterinarian do the routine things such as shots, etc. I was unaware of this when I made the appointment last time. However, Dr. Dan answered all my questions and gave Beanie her shots and heart worm test as well as the checkup and X-ray for for fluid around her right lung for which I had made the appointment. I realize that I may come off as a wacky from the desert hinterland, but my new shoes are well worn by the time I get to your office and Beanie doesn’t travel as well these days from AJO. I think the insurgence of all the new towers along our journey may have something to do with it - frequencies only she can hear may make her anxious. Therefore I try to get all of my veterinary bookkeeping done before I leave the office and board my chariot for our return to a simpler place in time. And I’m old. I like the vibe here and have chosen 1st Pet in Chandler as my go to Veterinary practice. I have also recommended your business to other friends here in AJO who are dissatisfied with the veterinarians they travel to see. Thank you. Muffet Rowe "

 September 29, 2019

" The visits to the office take too much time. There is a lot of time waiting after we get to the office and get to a room. The time from getting to the office and leaving is too long. "

 September 27, 2019

" Staff is extremely friendly and happy. they were calming towards my old cat as they examined and drew blood work. Thank you for such good care!! "

 September 27, 2019

" The only thing that could’ve been better is, less waiting for the vet. "

 September 27, 2019

" We have been very satisfied with the care that has been given to our dog. We have made 1st Pet our vet. "

 September 25, 2019

" Thank you for taking care of Floyd! :-) "

 September 24, 2019

" Everyone is so friendly and concerned about my Tanner. "

 September 20, 2019

" I am so thankful to have found a location that my dog does not act fearful as soon as we arrive. Everyone is so friendly at 1st Pet. "

 September 19, 2019

" The entire staff and Dr. Mumaw are absolutely amazing "

 September 16, 2019

" Dr Nicholson and Amber were amazing as always "

 September 14, 2019

" forgot to give basket of snacks. "

 September 13, 2019

" The tech was very nice, professional and informative. The Dr. was as well and apologized for the wait time which wasn't long at all. She took her time with me and Bailey. "

 September 12, 2019

" I was very pleased with the professionalism and warmth during this time when I had to make the difficult decision of letting my Harmony pass. It was tender and loving and I am glad with the outcome. My Vet explained everything clearly and was tender when giving Harmony her injections. Thank you. "

 September 11, 2019

" Nothing! Dr. Kachka was so thorough in the exam with my pet I feel confident my pet is in the best hands possible for her health as she ages. I LOVE the care my family gets at 1st Pet. Thank you from the bottom of my heart. "

 September 11, 2019

" Given the bordatella shot while my pup was under sedation as discussed, so as not give him even more anxiety. Dr. Muwmah is amazing! And I love her, my pup loves her. Thanks first pet. "

 September 9, 2019

" The vet tech, Elisa, was wonderful with my dogs. She has a very sweet disposition and I know the dogs could feel it too. :) One thing that I would suggest is to add the names of the vet techs to the receipt. Quite often, they are the only ones I see, not the doctors and it would make it easy to reference for these surveys. "

 September 7, 2019

" I am facing a tough time ahead with my dog, Remington. And on my last visit the entire staff was so sweet and kind and supportive- and sat with me and hugged me and helped me realizet hat it's always MOST important to think what is in the best interest of the furry child and their quality of life. And it wasn't just one person that came in and spoke to me and comforted me- it was the entire staff. I was so touched and grateful. You have no idea how much you all mean to me and my kids. "

 September 5, 2019

" Nothing! Our experience was great in every respect. "

 August 30, 2019

" Everything was good, as always. Time spent with us, explanation of problem and treatment very good "

 August 28, 2019

" Taking the time to inform us of the options and contacting us to tell us how the procedure went and calling to check if additional services could be performed that were not originally included in the treatment plan. "

 August 24, 2019

" I won't take my pets anywhere else. I was lucky to live right around the corner when I first moved to the Phoenix area, and even once we moved, I drive the extra distance because I am so impressed with the team. I know my pets are getting the very best care. "

 August 22, 2019

" Nothing I love your facility and all doctors and employees "

 August 19, 2019

" I brought a few years worth of past records and two CDs of Radiographs for our first visit for the staff to scan for my pet's file, but the 2 CDs were not returned to me. I realized it when I got home & called them asking to locate them and mail them to me, and the front desk staff member who took my call made it seem like a hardship for them to be mailed vs. me coming back to pick them up myself, even though it wasn't my fault they were left there. She said she would look for them and call me back to arrange getting them back to me, but I again requested they be mailed back instead. I received no call back, but did receive them in the mail about a week later. Other than that experience, my pet & I were both very pleased with the facility, staff, and quality of medicine provided. "

 August 19, 2019

" A little pricey. "

 August 16, 2019

" Friendly and professional staff in every position. Thank you for caring for Koko & Pelli. "

 August 16, 2019

" Dr Mumaw was fantastic as always with listening to my concerns, explaining how she would like to treat and the next steps to take. Always very hands on and tender with my girl. Tech Amber was attentive, caring, and careful while preforming an uncomfortable procedure. "

 August 15, 2019

" Everyone is always so friendly and caring towards my fur babies. "

 August 15, 2019

" I came to find out what was wrong with my cat Snow. It strongly appeared she had feline asthma. I did not have the near $400 for the xrays to confirm that possibility. There were 2 other possibilities in addition to the asthma, lung worm or respiratory infection. The Dr. saw my dilemma and my concern and suggested and subsequently prescribed a dewormer and an antibiotic to rule out the 2 of 3 possibilities without undue delay because I could not afford xrays to confirm the asthma and my cat needed relief. After providing my cat the prescribed meds her "attacks" seemed to lessen greatly and at present, while she still has these "attacks" , they are very seldom...twice a week versus before the eds 4-5x per day...I am incredibly appreciative to the doctor and her consideration with her suggestion and putting my cat Snow and her well being first before costly xrays. I will be back and I will recommend! And congrats to the Dr. a.k.a. new mommy! sincerely, Echo Love "

 August 10, 2019

" Dr. Nicholson wanted to wait to take the urinalysis until all the medication had a chance to disappear so a truer reading would be more accurate. Since we had never met Dr. Nicholson before, it would have been nice of her to introduce herself and acknowledge us and Gus. Barb continues to be the shining light in your staff. She waited until our pups were calmed before proceeding to the discharge. Also, Dr. Nicholson suggested follow up with a tech visit. That was good. "

 August 9, 2019

" Dr Babiak explained in detail what we were dealing with for our cat Chloe. It was hard to let her go but the compassion Dr Babiak showed we will always remember. "

 August 8, 2019

" You are all great! "

 August 3, 2019

" We have complete confidence that our pets are in the best hands. Such exceptional doctors. We feel blessed to have this hospital close by "

 August 3, 2019

" Dr. Kachka and the vet techs took great care of Depot who was in for dental surgery. Depot stayed overnight and they took good care of him. He is doing well. Thank you so much! "

 August 3, 2019

" Thanks for treating each of my furry kids in his/her own special way. Lulu is so easy-going, Remington is my shy boy, and Oliver is Mr. Social. And you always know how each likes to be treated. Thanks so much for that. "

 August 2, 2019

" 4 hours wait in ER was a bit tedious but grateful for the staff and the care. "

 July 31, 2019

" We have never been seen by Dr. Mumaw before, and we were apprehensive because we love Dr. Stanton (and also loved Dr. Joyner). Dr. Mumaw interacted positively with our pet pre-op, thoroughly explained the procedure, and answered all of our questions. Post-op and pick-up went well. We were very happy with our experience with 1st Pet yesterday. "

 July 30, 2019

" This group has been there for our family many times. They have always listened and treated our concerns as true issues and in the most hurtful times have had compassion and understanding. They are a great group of people. "

 July 27, 2019

" Thanks for making my ears feel better. When you’ve got ears as big as a Frenchie, it hurts a lot when they are sore. "

 July 24, 2019

" As we were driving home, I realized Cody's first veterinarian at 1st Pet was Dr. Mumaw and, 4 years later, Dr. Mumaw is his last veterinarian at 1st Pet because we are moving out of state this weekend. Our appointment went so well from the time we walked in until we walked out the front door for the last time. Cody is a high anxiety pitbull and, even though he is close to 11 years old, he can still be a handful. However, the doctors and technicians at 1st Pet have always guided me in doing what I can as his human to reduce his anxiety and I'm very conscientious about making sure everyone is safe. By calling and speaking to Alicia ahead of time, I confirmed the things to do prior to arriving and allowed her to have a positive interaction with Cody. Dr. Mumaw was wonderful, as always, and provided tremendous care and guidance to make our cross-country drive successful. As a bonus, I was able to say goodbye in person to several of my 1st Pet friends while we were there. I hope that Cody and I will be lucky enough to find a new veterinary practice as outstanding as 1st Pet in our new home. It might be a challenge, though, because 1st Pet has set a very high bar! "

 July 23, 2019

" 1st Pet is a great place. The staff is knowledgeable and personable. Their method of handling my scared and sick cat was caring to him and me. I plan to use 1st Pet for my go to vet office for all my fur babies. "

 July 23, 2019

" This is an excellent vet clinic! "

 July 20, 2019

" A little warm in waiting room. Other than that all ok. My second visit with different dogs techs and docs outstanding. "

 July 20, 2019

" everyone did an excellent job I wouldn’t change anything!!!!!! "

 July 17, 2019

" Dr. B and her staff ROCK. Daisy Mae is so taken care of by them. "

 July 16, 2019

" Everything and everyone was awesome. It was my puppies first time and they all tried to make her comfortable and explained everything to me. Thank you. "

 July 15, 2019

" Best vet clinic in chandler! "

 July 12, 2019

" It's always amazing n pleasant time coming. We are always very well taken care of. Thank you. "

 July 10, 2019

" I was extremely concerned about my Beanie and have traveled almost 200 miles to get here then had car troubles to boot. I had questions concerning Beanie’s welfare and was concerned that she hadn’t been properly attended to when they brought her out for me to visit because her hind quarters had dried urine as if she had been left to wet herself in her cage. This was a warning signal to me as about Five greeters were up at the desk standing around and looking at me as though I were nuts. They seemed to be placating me instead of seeing and acting before I had to say anything. Other dogs present in the area is my biggest fear as people tend to deal with their own pets and are oblivious to other pets. . I shouldn’t have to tell someone that my dog is saturated with dry urine I boarded her. She should be walked until she goes. She’s pretty easy but she has never had to relieve herself in her quarters and this could be quite stressful for her. I think employees should be doing animal tending when not busy rather than standing around at the front desk discussing their lives. All the cookies in the world will not change my mind on this issue. The tech was very professional and offering to Beanie and I recognize the difference. Enough said. Otherwise I am very satisfied with Beanie’s medical care. Thank you. "

 July 9, 2019

" This was Koda's first vet appointment. He seemed a little overwhelmed with all the attention, sounds and smells but still had a great time during his visit! He's not as excited as Sammy to come visit but I have a feeling that will come with time. Thanks for always being amazing to me and my fur babies! "

 July 6, 2019

" My pets are always treated with love and respect, which is important for two large Czech German Shepherds. Dr. Mumaw and the techs are fantastic. "

 July 3, 2019

" Nothing to do differently. I appreciate that everyone is professional and considerate of my pet's needs. "

 July 3, 2019

" I was amazed by Dr. Dan. He was the third vet that we went to in order to figure out what was going on with our dog and the only one with a real answer. We will be referring everyone that needs something more than a regular check up for their pet here. "

 July 3, 2019

" Be less expensive. "

 July 3, 2019

" We wrapped up the visit quickly but due to a busy front office, weren’t able to pay and check out for another 15 mins or so. Maybe you could look into ways to speed up the check out process. "

 July 2, 2019

" Nothing that I can think of. "

 July 1, 2019

" Friendly staff who are so nice to my dog. They are genuinely concerned about his health and making him feel comfortable with the visit. Very happy my regular vet recommends this 24 hour location. "

 June 30, 2019

" In the past an appointment would require as much as an hour of waiting, This appointment went very well. We were in the office and out in less than 25 minutes. THANK YOU. "

 June 29, 2019

" Your compassion was amazing. "

 June 29, 2019

" Oliver says thanks for allowing him to have a new orange bandana since he ripped his last one playing with it. "

 June 29, 2019

" Dr. Stanton is awesome and really cares for our pets. Thank you "

 June 28, 2019

" Always a fantastic experience for us and our dog! "

 June 27, 2019

" Sammy loves to come visit. You are all excellent at what you do! Keep up the good work! "

 June 27, 2019

" Every time I have been in your office I am impressed by how much everyone cares about my “fur babies” and my comfort! "

 June 26, 2019

" Everything was great from the moment we arrived for ER services in the evening until we checked out the next afternoon after having a GP exam. The cat I brought to 1st Pet is just a neighborhood kitty that I took responsibility for in addressing his health issue. He was treated like a king! This is just one more example that shows that 1st Pet provides first-rate service and medical care, no matter the species, breed or origin of birth!! We won't go anywhere else! "

 June 25, 2019

" Shadow was treated with such concern. I am grateful as I was so worried about her. "

 June 23, 2019

" The techs and doctor heard my concerns. Love this place! They always take such good care of my “family”. "

 June 21, 2019

" Chandler 1st Pet is always the best place to take care of my 4 legged family members. "

 June 21, 2019

" Always exceptional "

 June 19, 2019

" Brought in our kitten who ended up having a rare grim diagnosis so I had to have him put to sleep. All the staff involved were thoughtful and kind at a difficult time for me. "

 June 14, 2019

" You all have been consistently friendly, caring, professional and knowledgeable, all the years I have been visiting you with my doggies. �� "

 June 11, 2019

" Both felines are female friendly only. This is always met per visit. Thanks again for over 10 years of service! "

 June 11, 2019

" Staff is very friendly and professional. In addition the facility is welcoming and warm. Thank You....first rate! "

 June 8, 2019

" Dr. Nicholson was very thorough in explaining the laparoscopic spay procedure. I am so glad that this option was available for my dog! "

 June 5, 2019

" I’ve been taking my pets here for many years and presently have three under Dr. Mumaw’s care. My experience has always been very positive but I do have a suggestion that I have stated previously. I strongly feel that 1st Pet should have a way of rewarding clients who bring their pets here. I could save money by going to clinics but I prefer to have 24hr access to my pet’s medical care. I’ve spent many thousands of dollars on emergency visits, spays and neuter, etc. It would be nice to be able to receive a discount for expensive services if I am a loyal client. Since I mentioned this previously and someone replied back that they would run it by the powers that be, I can only assume that it was not something you would do. I’m very disappointed. I’ll be spending a couple of thousand dollars next month and I would like to be rewarded. Thanks for listening. "

 June 5, 2019

" Nothing you can do differently. The visit was amazing as always. "

 June 4, 2019

" Dr Nicholson is awesome! She is e extremely knowledgeable and has a fantastic manner with my English Mastiff, Martha. Dr Nicholson is always willing to offer extra helpful information . She listens carefully to my concerns, and NEVER makes me feel as if she’s too busy to address all issues. I have lived in 9 states and have had many good experiences, and some very negative ones and am very thankful to have found an excellent vet In Dr Lisa Nicholson at 1st Vet in Chandler, AZ! "

 June 1, 2019

" Techs and doctors interact so very well with my pets and always seem very in tune to each one. They try to make the pets very comfortable, and as the owner that is important to me. "

 May 31, 2019

" Many thanks for being so kind and caring toward my baby Oliver during his neuter surgery. "

 May 31, 2019

" The care provided by Dr Stanton and the entire staff is absolutely stellar. Every appointment is a great experience "

 May 31, 2019

" Love all of the doctors and staff at 1st Pet! They are so kind and do an excellent job!! "

 May 30, 2019

" All of the kitty rooms were occupied, and I could tell my kitty was not extremely happy to be in a dog room. I think waiting in the dog room was ultimately preferable to waiting for an available cat room, but I will say I think having the animal specific rooms makes a huge difference to my pet. Otherwise, the staff were excellent as always and were friendly, professional, and fantastic. Even though Bill was not super excited to be there, he was well taken care of! "

 May 24, 2019

" The most compassionate staff.......I feel like it s a second home "

 May 24, 2019

" My experience was was great, as all my previous visits. I appreciate all the kindness and care you provide. Donna Harlow "

 May 23, 2019

" this is debe I DID approve my review to be posted "

 May 23, 2019

" Can’t think of anything that could have been different. It was a great first visit! Loved the calming music in the exam rooms. And every person me and my dog came in contact with were super nice and caring. Thank you and see you next time! "

 May 22, 2019

" I love the 1st Pet experience. From the phone appointment set up to the visit itself and follow up, your team is extra special. This was a routine health and wellness check along with one concern. We never feel rushed, the service is complete and Connor loves his treats! Thank you!! "

 May 22, 2019

" The chandler location is amazing! I had a pretty negative experience at the Mesa location and the chandler team has turned it around. Everyone was amazing and so caring! The front staff was very helpful with my kids and dr. Babyak is so talented! "

 May 16, 2019

" I just think everyone that works at 1st Pet is so friendly and customer oriented to both the dog and person. Makes a huge difference for me and I will 100% keep coming back thanks to that. "

 May 15, 2019

" Dr. Babyak and the entire staff at 1st Pet are phenomenal! I have an excellent experience and interactions each time I visit. My dog received an awesome check up which was amazing considering our journey. Thank you for all you do. We couldn’t have done this without all of you! "

 May 14, 2019

" You kept me informed well during the whole procedure, I really appreciated that. "

 May 14, 2019

" Back rub. Everything else was perfect this visit. "

 May 13, 2019

" Educate the front staff on better customer service. The chick with the short hair and thick wire rimmed glasses needs more training BIG TIME. "

 May 11, 2019

" Amber is the best! She is so gentle and caring with our cats, thank you Amber!! "

 May 10, 2019

" I have been to First Pet many times as it is my go to for emergencies and a higher level of care. From the minute you walk in the door, the staff are right there to help. Everyone is kind, courteous and caring. Dr. Babyak is an outstanding provider and I have referred many of my friends and neighbors to her for care of their pets. Please take the time to let your staff and providers how much you appreciate how they perform their jobs. We have had many pets over the years and no body does it better than the staff and providers at 1ST Pet. They all are to be commended for a job well done and they need to hear it from the top!! Thank you for the opportunity to comment. Linda & Robert Rude "

 May 10, 2019

" You are expensive, but listened to me and gave me options. "

 May 8, 2019

" I like the fact that you pay in the examining room, because it's hard to do at the front desk. x-ray machine was not working, so I had to wait longer, but that wasn't a problem. "

 May 8, 2019

" Everyone I interacted with was kind, caring, professional and knowledgeable! Dr thoroughly explained what she was doing. "

 May 7, 2019

" It is costly to bring pets to visit. A way to reduce costs is needed "

 May 7, 2019

" Honestly, nothing. I like Dr.Mumaw and your staff so much that I bring my fur babies all the way from Tucson for their pet visits. "

 May 6, 2019

" Dr. Nicholson listened to and addressed all of my concerns about Mac. She provided superior care to not only my dog, but to me as I was extremely anxious about my concerns. She took in to account my busy schedule and provided me a plan that was both best for Mac and evidence based medicine. Her documentation was thorough and included everything we talked about in our visit. It was the last appointment of the day, but I felt like I have never been cared for at such a high level. All of the techs were amazing as well!!! Such a good experience!!!! "

 May 5, 2019

" Last time, (the time before yesterday), we were accidentally double booked. Although I have been many times with our 3 dogs over the course of the last year and a half, it was my husband's first time. Sadly, he was not happy. I expressed it on this survey and you responded with your apologies which I really appreciate. Yesterday, the appointment went smoothly and timely! Thank you! We are in the puppy shot phase with our new little one so we are there monthly. We have one more round of shots scheduled and it will probably be my husband again. Here's to making the next visit with him amazingly successful! "

 May 4, 2019

" They treated my pet really well. Everyone at the clinic is very friendly and professional.Thank You "

 May 2, 2019

" Loved everything about your location. "

 May 2, 2019

" Technician's were gentle and careful during nail trims. Was impressed that technician checked both cats teeth and discovered a broken canine which will receive treatment in near future. "

 May 2, 2019

" I had the difficult decision to end the suffering of my dog. The staff was incredibly supportive and through. The receptions Even came in to ask is she could give me a hug. The only Suggestion I would make is to turn off the computer screens In the room. They were displaying picture after picture of Adorable pets. It was extremely difficult to watch these Healthy pets stream across the screen as I grieve the loss of my pet. Thank you. "

 May 2, 2019

" Dr Nicholson was so calm and patient with Martha that she was able to get a culture from her bladder. She did the job so professionally and took sonogram precautions to make sure. Thank you all for loving my gentle, Mastiff Martha! "

 April 30, 2019

" The lady at the front front desk was extremely rude! Never looked up when we arrived and acted like I was bothering her by checking in. Everyone else was really friendly and and seemed happy to be at work. Overall I would come back, if I had an emergency with any of my pets. "

 April 26, 2019

" 1st Pet at Warner is the best and always takes great care of my dogs. Love these guys. "

 April 26, 2019

" Excellent care and they take care of my dogs with love and professionalism. "

 April 24, 2019

" Considering we ended up putting my baby down, it was a good visit "

 April 21, 2019

" I don't like paying in the rooms, the dog is panting and smells because of nerves and I just think it would be better to pay up at the front desk.. "

 April 20, 2019

" Have all the water and snacks really help me stay calm.. You guys did a wonderful job taking care of my baby boy (cat) "

 April 20, 2019

" I like that I was able to drop my pet off before work and pick her up on my lunch. Very convenient! Everyone is always super friendly and helpful. "

 April 20, 2019

" Everyone was welcoming and friendly. Dr. Katcha was great, she even saved us some money on vaccines by asking if our cat interacted with other kitties before giving the Leukemia vaccine. We really like 1st Pet "

 April 19, 2019

" in room immediately after checked in and every one was helpful. Chester loves treats and they had plenty on hand. "

 April 17, 2019

" All of the staff are extremely attentive and we are impressed with the Vet's. We (and especially are pets!) have always had a good experience at 1st Pet. "

 April 16, 2019

" Very professional & very comfortable place to bring your animals!! Would definitely recommend this place to anyone!�� "

 April 16, 2019

" This last visit, we were double booked. Our appointment time was 2:00 for a well puppy shot visit. I timed that appointment so that I could leave to pick up my daughter by 3 at school. My husband ended up having to meet me at the vet so that I could leave for child pickup and he did not get seen until AFTER 3:00. It was my husband's first time there and he was extremely unhappy with the visit. Sadly, as many times as I have been there with our multiple dogs and had a positive experience, his was horrible. The staff was extremely nice and polite, but did not replace the lack of timeliness. I would recommend trying to be more efficient with timing. "

 April 13, 2019

" Prices are pretty high "

 April 12, 2019

" Dr Nicholson was wonderful very thorough in her explanations and even told us information from when our dog was a puppy! Very happy with our last visit! "

 April 11, 2019

" My dog is a bit nippy and they were excellent with handling her! And my technician was very knowledgable! "

 April 8, 2019

" Everything was perfect "

 April 8, 2019

" Everything was better than expected!! The techs were able to trim my baby's nails w/o sedation, that was amazing!! Everywhere else my baby turns blue and passes out (seriously she's so scared) . I was so happy my baby went to everyone in the office happily and didn't even realize her nails were being cut. I was so impressed. LOVE LOVE LOVE this place! Amazing doctors, amazing techs!! "

 April 5, 2019

" Everyone is friendly and caring. They truly care for the animals. "

 April 5, 2019

" Dr. Nicholson was great! "

 April 4, 2019

" I have been very happy with each visit to First Pet! I have seen different personnel each time and it has always been great! "

 April 3, 2019

" As always it was an amazing visit. Don't change anything "

 April 3, 2019

" Shantel is AMAZING!! I am 110% satisfied with what she did for me and my pup. She was very professional and knew what she was talking about. Extremely happy with Shantel and highly recommend her to anyone! "

 April 2, 2019

" The 1st Vet team provided my pup, George with fabulous care!! "

 April 2, 2019

" I love that they handle payment in the exam room. It makes it so much easier when you’re not trying to keep control of your pets to get the payment made!!! "

 April 2, 2019

" I was very impressed with the facility- I appreciate the comfortable individual waiting rooms. Given the nature of the business, I appreciate the snack baskets for the long waits. But most importantly, I appreciate the high quality staff- from the receptionist to the technicians to the veterinarians. Everyone was so kind to me in a dramatic situation and explained things a couple of times. 5+ stars! "

 April 1, 2019

" I love Dr. Mumaw. She is nice, personable, and knowledgeable. Glad to have her as my pets vet. "

 March 31, 2019

" As always the vet and techs are exceptional with me and my cat. Wish you would offer a multi-cat discount! :) "

 March 31, 2019

" Receptionist was caring and concerned, vet was thourough and professional "

 March 30, 2019

" I loved how Dr. Nicholson really cared and had compassion for our dog and her situation. It made all the difference in the world to me and made me feel that she was in good hands and we made the best decision we could for her even though it was the most difficult decision ever. "

 March 29, 2019

" My scdulled appointment was timely, a good experience for both myself as well as my pet. Supplies I needed to support my pet yorkies was readily available and provided in a timely manner. 1st Pet has a great staff and they are very cooperative, understanding and helpful. "

 March 28, 2019

" Dr. Babyak was great with Kylie..I just wish that we could of saved my baby. She explained all of the options completely "

 March 27, 2019

" Don't keep me waiting in the exam room. "

 March 27, 2019

" I was there for way too long for a checkup, almost 2 hours. Not sure why it took so long. Almost had to just walk out since I had to go to work but then someone showed up to check me out but they forgot to bring me the Paw print from my other dog so I had to go back later and get it. "

 March 26, 2019

" I have been so impressed with each encounter I have with the doctors and staff. I can tell everyone loves their work here and I appreciate the friendliness and compassion each person has toward us and all the other clients. Each doctor we've worked with is so knowledgeable. We are so blessed by the care Angel has received. Thank you. "

 March 26, 2019

" With three dogs, we have a challenge up front. The employees take extra care to maintain a flow while juggling all three! Nail trimming and post op review went very smoothly. Love 1st Pet "

 March 26, 2019

" Professional, friendly, knowledgeable staff. I felt that all my concerns were addressed above and beyond. I feel 100 percent confident in the medical staff to care for my pet. "

 March 25, 2019

" I am just sad we didn’t find you guys years ago. Unfortunately there isn’t anything that can be done for Lola and we are just spending what time we have with her. "

 March 23, 2019

" Took the time to help my dog get comfortable at the office. The staff is very friendly and the vet was very knowledgeable. "

 March 22, 2019

" I greatly appreciated Dr. Babyak spending quiet time with my cat before proceeding with treatment. She also helped me "spastic Mom" when my cat escaped the carrier. Dr. Babyak's calm nature helped me and my cat. Our appointment was not rushed and we were permitted to wait for test results which gave me peace of mind. I also enjoyed Debbie, the photographer who took pictures of my cat and gave me tips to capture better cat pictures. Thanks "

 March 19, 2019

" Getting an explanation of costs in advance, and options, was of great help to us. "

 March 19, 2019

" Personally I don't understand why we're charged $45. for the (annual) checkup when we've come to 1st Pet several times throughout the year (last visit Oct. 2018) and the doctor does exactly the same exam every time, only difference calling it an annual exam. I think your office should take this into account and reset the clock for the annual from the latest date a pet sees the doctor since there no difference in the exam. On this annual exam visit our pet had red and swollen front paws (second visit for the same condition) labs indicated a bacterial condition requiring antibiotics, however this is the first time neither the technician nor the doctor took our pets temperature, something I would think would be done on an annual exam especially with an indicated issue our pet had? I have to admit I have concerns about the care our pet receives at 1st pet based on this handling. "

 March 16, 2019

" I know that the front staff were busy but was I was still quickly served and taken to an exam room. The nurse remembered my cat and asked all the questions that dealt with his visit concerning his recent problem and was kind enough to remember what a good patient he is but that he also can be a bit fussy if handled too much. What impressed me the most was getting the results of his blood work just hours later and thankfully it was good news. "

 March 13, 2019

" My German shepherd can be loud and abrasive when meeting new people or strangers. I love how when she barks and gets aggressive everyone who encounters her acts as though they have been around dogs before and knows at the end of the day they are animals. I always hesitate to take her places because people always act as though she's a killer. I get it she's big and loud but its refreshing to see people who know how to react to it. "

 March 12, 2019

" Keep doing what you're doing. Very pleasant experience. "

 March 12, 2019

" All staff are friendly, listen to concerns, and explain what needs to be done based on the Pets health issues. "

 March 9, 2019

" Dr.Mumaw, Amber at the staff that helped our two kitties were awesome as usual, very gentle and reassuring to both patients and "parents" alike. Thanks so much for taking such good care of us! "

 March 8, 2019

" All of my concerns for my pet were acknowledged and cared for! Love this vet and the staff! "

 March 6, 2019

" I love 1st Pet! They are the BEST!! "

 March 6, 2019

" Nothing. Everything went very smoothly. "

 March 2, 2019

" It never seemed busy, which was really great :) "

 March 2, 2019

" All information was shared well and made to understand. "

 March 2, 2019

" Love 1st pet as they always make my pets their number one priority. "

 March 2, 2019

" Maybe a little explanation of future treatments. I had no idea more of the same tests would have to be performed with every visit. I spent half of amount I spent for initial visit. Being on fixed income this was overwhelming. "

 March 1, 2019

" Very friendly staff. I have used this location before and that is why I returned. "

 March 1, 2019

" Nothing! They are amazing! "

 February 28, 2019

" Nothing Dr Shery Babyak is a very caring and knowledge Dvm she has diagnosed correctly Shorty medical issues that was missed diagnosed in the past I would highly recommend her. "

 February 27, 2019

" Nothing - excellent experience and everyone was very professional! "

 February 27, 2019

" Everyone was great! "

 February 21, 2019

" I am just always amazed by the level of caring from everyone at 1st Pet Vet, both for our pets and for us. <3 "

 February 20, 2019

" Compassion "

 February 20, 2019

" Everything was great. Super friendly clean and they healed my cat. Thank you "

 February 20, 2019

" Always wonderful! "

 February 19, 2019

" nothing......keep up the friendly professional work. "

 February 19, 2019

" DR. B and the staff did great "

 February 19, 2019

" Dr. babyak and her techs are amazing and we are so grateful that they were able to squeeze Harriet in. Dr B has helped both of my dogs immensely we feel so fortunate to have found her. "

 February 13, 2019

" I always love how quickly I'm taken to a room, the friendliness of the staff and physicians, and the care they take to make sure my kitty is happy during the visit. "

 February 13, 2019

" Everyone is always caring and concerned. They listen to the issues and assess accordingly as well as making their own assessment. "

 February 13, 2019

" The water and treats for me were a nice touch. "

 February 12, 2019

" Best in the Valley top to bottom! "

 February 12, 2019

" Give the dogs especially puppies less treats they have sensitive stomach and really hurts their stomachs. "

 February 9, 2019

" Prices are much higher than other vet facilities. "

 February 7, 2019

" Dr. Mumaw was extremely thorough examining my pet. "

 February 7, 2019

" Nothing you guys rock first rate facility and staff that’s why we’ve been coming for past 20+ years "

 February 6, 2019

" Loved that you provide options and are quick to reveal price estimates which is very helpful. The staff are very kind. An extra special thank you to Erica Butler and all your thoughtful staff. "

 February 2, 2019

" Recommended this business over and over. Sorry to see Dr. Joyner retire but he was always wonderful to us and our pets. Dr. Kachka was amazing yesterday. Can’t say we’ve ever had anything but good experience at First Pet! "

 February 1, 2019

" We will be switching our dogs over for regular visits "

 February 1, 2019

" Very please to see that Mary is still working at this facility, she is always very friendly and helpful. "

 January 26, 2019

" Great people!!! "

 January 25, 2019

" Everyone is friendly, welcoming, and professional!! "

 January 25, 2019

" We love that we're put into a room right away so our cat can come out of the carrier while we're waiting for the doctor. "

 January 24, 2019

" EVERYTHING WAS DONE JUST FINE "

 January 23, 2019

" Having the blanket with the pheromones really seemed to quickly acclimate my cat Boo Boo Kitty. She was yowling in the car in the carrier but calmed right down in the room. As always Barb up front, Debbie from marketing/photographer and Dr. M amazing. "

 January 23, 2019

" The visit last night was wonderful! The vet and tech were both fantastic and made feel at ease and were awesome with ziggy! Many thanks to both of them! "

 January 22, 2019

" I have been to this location twice, once an emergency visit with my neighbor and her dog, and now with one of my pets, a cat. Both times I was very impressed with the courtesy, efficiency and professionalism on the part of all staff, from the front desk, to the technical support, to the veterinarians. I have been in the pet care industry for over 20 years and have had contact with many veterinary clinics. I would rate this as one of the best for overall service. Thank all of you for your help. "

 January 20, 2019

" My fur baby comes regularly for visits, seeing a new doctor didn't seem to go as well. Next time I will schedule with Doctor Stanton. "

 January 18, 2019

" A very pleasant experience. The entire staff was professional and attentive to our little French Bulldog. I wouldn't know what to suggest to make it better. "

 January 15, 2019

" All staff that myself and my pet interacted with showed sincere concern and cared for me and my pet during a very difficult time. "

 January 15, 2019

" Great staff & very friendly! We feel most comfortable going in on each visit. Dr Babyak & her technicians are easy to work with! "

 January 15, 2019

" Our Shiba Inu is terrified when I bring him in. He was treated with kindness and care to make him more comfortable. He did like the treats. "

 January 12, 2019

" Everything went well. Great job "

 January 12, 2019

" This was a very sad visit as we found out we are going to have to put our pet down due to sever cancer spread... unexpected BUT the doctor taking care of our pet was wonderful...very empathetic kind and understanding... thinking of preforming to this vet to do the job. I want to remember my pet cared by a caring personq "

 January 11, 2019

" The concern for my pet is always the most important. I’m very impressed with Dr. Dan as well as the techs "

 January 11, 2019

" Dr. Nicholson is amazing, I'm so happy to have transitioned from Dr. Joyner to her care. She's very patient and understanding - I must ask a thousand questions and you answers them all with a lot of detail and care inspiring confidence in my pet's care and action plan for treatment. Thanks for everything you guys do! "

 January 10, 2019

" Visit went great. It would be nice if you offered a multi-pet discount. "

 January 10, 2019

" Love, love, love Dr. Stanton.! And also Christine and Mary and mandy at the front desk. Yesterday while I was there the owner, Dr. Spencer was walking around. Would of been nice if he stopped and said hi (I am just saying!!!) Yesterdays bill was $1200approx and over all in last 15 yrs well over 30K. I am a frequent client there! Would of liked to met the owner. "

 January 9, 2019

" I am so grateful to everyone who helped me!?Their attitude of caring made a frightening experience the best it could have been and the care given my “fur babies” was excellent! "

 January 9, 2019

" I cannot say enough nice things about 1st Pet. Your staff is always friendly, so very attentive and above and go above and beyond. Its always been so clean and I often have to politely say no to free water or a snack. The empathy your staff has for animals shows lets me know that the animal's well being is there number one concern. "

 January 8, 2019

" I liked paying the bill in the exam room! "