1st Pet Vet - Mesa
1st Pet Vet - Mesa
5404 E. Southern Ave. Mesa, AZ 85206
Phone: (480) 924-1123
Fax: (480) 924-3972
1st Pet Vet - Mesa 5404 E. Southern Ave. Mesa, AZ 85206
Please call for information
Please call for information
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" I have never had an undesirable experience at this facility. "
" The techs always treat your pet as if it is their favorite one. I like that. Dr. Waldo was honest with me about the condition of my pet, and I needed to hear it in order to make an informed decision. "
" Great staff and great facility "
" Brandon our technician always great !!, btw thank you for your patient and care with my baby. This time, me, Thorr's Mom outside of town, so this one was particularly stressful ....Want to relay my trust in the front desk assistant to put notes for Thorr's chart. One, for payment " all set up" and also for the details that matters, because this time....was not completed, my Mom and my son leave the office with out THE MEDICATION "what I suppose to have for Thorr". and was a very specific and short ......pick up medication ready, draw blood, stool sample, and payment. Better and pro active communication between front desk to the technician and doctors. Because I know I'm not the only Mom out of town leaving my fur baby in hands of other ones no very familiarized with this process. Check list before check out and pay resolve thing, right there in the moment!! "
" Dr. Lindgren is professional, compassionate, patient, and extremely knowledgeable. She has the ability to explain procedures and medical issues in a clear and concise way with the most positive attitude. You have the honor of Dr. Lindgren being on your hospital staff as one of your best assets in being the benchmark for veterinary care. "
" Everything has been great. Thank you very much! "
Maggie moose M.
" Your reception staff always seems disorganized and impersonal. We love the vet and techs though and we love the atmosphere that you provide for our pets. "
" The communication from Dr. Hohnbam was excellent(sorry if I misspelled your name). The technician Genese was wonderful and showered little Scooby with love and affection, thank you all:) "
" I described your clinic to a friend as the "Mayo Clinic" of pet health. Mayo Clinic excels in patient experience, comfort and care. I have been super impressed by your entire staff, facility and care for my pup. "
" I find the staff very friendly and extremely caring about the animals. I am so happy that I discovered your clinic. "
Lucy vixen S.
" Trinity is amazing ! She's knowledgeable and passionate about her job, and her love for animals and their human parents. "
" Dr Waldo was recommended to me by Peppy's Dr from Blue Ridge in Lakeside, AZ I have been thrilled to find a Vet. Here for him. "
" I was so impressed with the facility and the service Bentley received. Brandon was our tech and he was so nice to both of us. I partioliked the way everything was taken care of in our examining room down to even payment of the bill. It meant I didn’t have to worry that Bentley was going to not have my full attention while I was taking care of the bill. He did not have to interact with other pets. So very thoughtful. Thank you "
" Saved my Sebastian's life. Thank you "
" Service is always fast, efficient and with great care towards my animals. Love this place! "
Sewa pronounced say-wa C.
" You are all so caring and kind - to both my handsome pup (Sewa) and to me. Thank you! "
" Loki loved all the treats! Thank you for taking care of my sweet boy. I'm sure he's going to love doing PT here! "
" Appreciate Kristi"s calm care for my Bassett,Ruby. She takes just a few extra strokes and words to calm her. Her pet parent appreciates it!!!! "
" Everything was great! No complaints! We were in and out in about half an hour. The technician was very personable and caring. "
" I greatly appreciate that both the staff and Dr. Home Berg remembered not only the animals that we had brought in for shots but also the two dogs we lost within a month of each other a little while back. I also love that we are able to go into a room right away because my two dogs are large and people make assumptions. Having the doctor go over the estimate with me and stead of any medical assistant made it much less like a sale. Lastly checking out in the room following your appointment also makes the exit much less stressful . "
" We were in a very stressful situation, and the entire medical staff gave us their utmost patience and thoughtfulness. So impressed... "
" Super friendly and knowledgeable staff "
" The girl who check us out took to long and looked like she didn’t know what she was doing. I missed another appointment because of that. It was stressful to be in the little room for that long with two pets. "
" everyone was fabulous and Gracie even got her Christmas picture taken....staff was super friendly. "
" From the moment I walked through the door, to the moment I walked away, I had a wonderful experience! I've been a CVT for many years, and I am SO jealous I never worked at this facility. Keep doing what you're doing!!! "
" Very helpful, but costly. "
" We were partially working on my dog's interaction on visits. We are SO well treated by your staff and our technician that my dog gets extremely excited to see everyone each visit! Part of the purpose of this visit was to help her calm down and just enjoy the people she loves so much. They are truly "fear free." I think the fact that she loves them is HER own evaluation of 1st Pet! "
" I have found over many visits that it always takes quite a while for the attendant to come in that goes over your billing and takes your payment. Everything else is great and runs smoothly. Thanks "
" I was in town visiting and was in need of a Vet appt for a problem. I had called 3 other locations and although I explained the need for a same day appt was not offered an appt for 3 days ahead. First Pet offered me an appt right away for same day. Staff & Dr. Hohnbaum were wonderful. Uma & I were escorted to a room shortly after arriving. The technician came in soon after we were in the room & Dr. Hohnbaum shortly after the tech was done. She explained everything as she was checking Uma & thoroughly explained what the treatment plan was & why. I was very pleased with First Pet. The snack basket for myself, that was placed in the room with us was a pleasant surprise. "
" I love the doctors and staff at 1st Pet Mesa. I couldn’t ask for a better crew to take care of my cats. "
" The genuine care for me and my dog was so wonderful!! "
" All was perfect! "
" Dr Waldo is are angel, he saved our girl....everyone there is great.. "
" The staff and doctors are fantastic. I know my dog is getting the best care available & love that they offer late evening appointments! I highly recommend them to everyone. "
" The Doctor was very friendly but I she demonstrated that tendency we have all fallen victim to; namely, agreeing with my comments without really listening to them. Before I could speak at times, she would utter, “Yes, that’s what I think or any affirmative statement when a response to my statement didnt really warrant any response especially an “agreenent/affirmative” type response. Its hard to explain in writing but thats the only reason why your rating is less than excellent! The tech Brandon was excetionally respectful and brought a great deal of value to my visit "
" The Vet Teck helped make the visit all the better she was light and funny but very business when dealing with our sick dog. This special interaction helped reduce the stress of the visit. "
" Our visit was excellent! My dog Maddie is extremely anxious and all the staff catered to her needs. They were wonderful! "
" Thank you for taking such good care of Cady. She is doing great and is happy and healthy. "
" Friendliness is very important to me. Staff were very busy in the front office. My three added to the chaos. Everyone handled each customer with kindness and respect. "
" Got me in on a 15 minute notice and didn’t charge me emergency fees. Fees very reasonable "
" Nothing "
" Very compassionate staff and Doctor. "
" Big difference in night staff and day staff. Would really like to be able to interact with one vet. "
" I loved that the tech came in the room with us and did not take the dogs in the back for nail trims, 2 of the 3 did not take to it.. - thanks "
" Dr. Lungren is extremely good .she new right away what was needed in a dog with seizures "
" Absolutely nothing , my pal Havock and I were both very Happy with all aspects (well he didn't care for the thermometer) but he enjoyed the time at the clinic. "
" Always pleased with the facilities and staff. Always treated with respect and kindness and always satisfied with visits. Very happy with 1st. Pet. "
" It was a difficult time for us but all the staff was very professional but also very compassionate. "
" Could not have been better Thanks for the excellence care "
" I had to come in fir an emergency visit and was presently surprised. It was first thing in the morning and everone was pleasant, the facility was clean and a basket of food stuff was provided to me. Fantastic place. "
" The staff is very compassionate, professional, and empathetic. "
" Everything went fine. Lola's wound healed fine. "
" I appreciate physician Heather Lindgren! I marvel at her diagnostic skills and her honesty. She alone was able to accurately diagnose my dog’s illness when several other veterinarians could not. I appreciate her professionalism, friendliness, kindness, and her wonderful interaction with my pet. "
" Compassionate, loving. My Caesar loved the staff.never even shivered. Not once. "
" It all went very good and we look forward to continuing with 1st Pet caring for our Cooper. "
" Simon and I couldn’t be happier with the care he received yesterday. The staff there is amazing. Thank you "
" They concerned the age of my pet on treatment options and were very realistic... "
" The relaxed setting,.. & the eagerness to plz. "
" Dr. Lindgren and the staff at 1st Pet are amazing! The facility is state of the art, yet very comfortable and welcoming. I love the little snack basket provided to your clients. It is such a wonderful touch. Thank you for all that you do for our dogs, Popcorn, Paddy and Penny! "
" GREAT PLACE, EVERYONE IS TOPS,,,,,LIKE BRINGING MY PRINCESS HERE!!!!! "
" Since day 1 I have always been impressed with 1st. Pet Veterinarian from front desk and therapy wonderful people I will never forget. "
" Everything is always great! The staff are so friendly, the facilities are clean and modern. I would not go anywhere else. "
" Dr Lundgren and staff always provide excellent care for my dog Tripod. I have trusted Dr Lundgren to care for all my dogs over the years,1st Pet Doctors and staff are dedicated.Mark S. "
" All staff professional, caring, and friendly. From beginning of our appointment to the end, my pet and I were treated as if we were the most important mom and pet in the world. They went out of their way to make sure we were comfortable and that I understood all issues discussed. "
" My dog always enjoys interacting with the employees encounters at 1st Pet. And they all take the time to talk to her and pet her. Thanks for helping her get well, too! "
" I like having the results of blood work done on-site was nice. However, the Valley fever test results take 3-4 days. Waiting for results of Valley fever is worrisome when your dog is having seizures. I love the fact that 1st Pet is open 24/7 which is extremely convenient. Provided you make an appointment the vet services are half price opposed to walking in without an appointment. "
" First Pet is the BEST! We had appointments for 2 abandoned chihuahuas on Monday. One of them turned into an emergency (possible Parvo) and we took him in on Sunday afternoon. Our fears of Parvo were allayed and the medications provided started working almost immediately. Chocky is so much improved, you'd almost think he was a different dog! The only thing that I would like to see done differently is to have an itemized bill with the services listed. It's not a consistent practice - sometimes we get the itemized statement and other times all we get are the Care Credit statement. I don't always remember to ask for a copy of the bill because I'm usually more concerned about taking care of the dog. "
" Our shepherd Iona has deep fear issues. First Pet Vet creates an environment that minimizes her stress. I am relieved to see how relaxed our girl is on this clinic. The staff goes above and beyond to ensure that Iona has a stress free experience. Dr. Carey is extremely knowledgeable and caring. I appreciate the time she takes to put our girl at ease, and to ensure we understand the diagnosis "
" I love that the staff treats my pet like their own. "
" visit was good, vet was knowledgeable, answered questions of which there were many as this a new rescue, and overall was good experience. our regular vet was on vacation but this gentleman did fine. "
" Everything was wonderful! I was so pleased that Dr. Waldo called me before and after the surgery! "
" I made the decision that it was time to let go of her, so she could be out of pain. The Dr. and medical staff were so kind and caring with us. They allowed us to be with her for a little while before, during and time afterwards. They were so kind and caring, both with Misty and the 3 of us that came along with her. It was a horrific experience that was eased by the First Pet staff. Thank you so much "
" The vet tech was amazing!! And I loved that the Dr sat on the scale and came down to our level instead of stand above us and telling us what's best for our dog. He really listened and told us what we're doing is what he would if this was his own dog. "
" Love dr waldo "
Sir brandenburg S.
" Staff at the front desk at least pretending they are happy to see you. Acknowledge you with a smile. Even greet the pet. "
" Respect and dignity for my pet . Follow up call the next was a pleasant surprise. "
" I especially like the private rooms that are provided when I bring Lexi in. "
" As always, First Pet is great with my dog Andy and me. "
" All was and always is excellent. Dr. Waldo and the entire staff are efficient, kind, reassuring to my dogs and me. I have referred people who feel the same after visiting there. Thank you for all you do. "
" Can't think of anything that would have improved my experience. I left feeling confident that my dog would receive the best of care. "
" Time spent there was minimal!! "
" Dr Waldo and the rest of the staff always take care of my babies. "
" Friendly, professional, efficient, knowledgeable emergency vet staff made this stressful visit easier. Dr Marquiz is wonderful. "
Minnie moose M.
" Double check my pet's record. My pet was given a prescription for something that she's had a bad reaction to in the past (Gabapentin). Unfortunately my husband brought her, as I'm disabled, and he didn't realize it to tell the vet again and we spent $20 needlessly on a prescription that we can't use for her. "
" I love bringing my babies here. I trust the staff because they are so knowledgeable and they are always nice. "
" Very helpful and efficient. Went in for nail trims and while there I realized my dog appeared to have a prepuce infection. They recommended and set up for the vet to check him while we were there. Joey has a complicated medical history regarding this and they all took the time to make sure they understood his history. "
" The Dr was very friendly and friendly with the dog. WE love the fact she talks to him and calls him by name and gets on the floor and pets him before shots or txmt. It is those extra things that keep us coming back. "
" I greatly appreciated the communication. A non-rushed conversation with the Dr post surgery along with detailed discharge paperwork when I was able to pick my dog up. "
" So understanding that I was running a few minutes late for the nail trim for Chloe. Only thing was it wasn’t on file for the wellness plan, but they sorted it out within minutes. Thank you! :) "
Lue indigo V.
" I love this place, even when going for a general exam they are amazing. "
" we love this place, all the vets and staff! thankyou so much! "
" The survey asks for "one thing that went particularly well." As I checked "excellent" to each item above that question I started thinking, there is not one single detail 1st Pet misses when it comes to making my little pet and me feel welcome and in knowledgeable, professional hands. My 2-year-old Westie barely noticed the 2 shots she got as she was busy foraging a treat that Dr. Waldo deftly crumbled in a track that kept her attention. Devon, our Vet Tech, skillfully completed her work as Molly gave her kisses jumping for joy to see her. Vanessa at front door carried a people-snack basket to the room with us and thought to retrieve a bag of "accident" we had at the front door to do a fecal test! The groomer so conveniently fit us in for "sanding" toenails, and billing went smoothly starting our membership to "Extend Credit" yearly care plan. ALL of those things went particularly well! Both Molly and I couldn't be happier finding Mesa's 1st Pet for our vet!! Every single employee is top-rate! Thank you all! "
" The visit went great from beginning to end. Minor point that bothers me...they have my cat's name spelled wrong. It's Zeus not Zues. "
" Dr. Waldo was great! "
Willy nelson S.
" The snacks are awesome! "
" The staff & dr Waldo saved my dog life!! If it wasn't for all of you wonderful people I still have my stormy girl!!! "
" This is the only place we bring out pets. The staff is amazing, knowledgeable, kind, and gets to work fast to help fix what ever is going on with our babies. Every time we talk to another pet parent we always tell them about this location and brag about your staff. "
" everything was great, as always when I bring Andy to First Pet "
Lily belle S.
" The way a veterinary clinic should be! Great place! Nice vet doctor! Clean facility. "
" Highly recommend Dr. Waldo and staff. "
" Dr. Lindgren is amazing! Won’t take my boys anywhere else! "
" All was excellent as always. "
" Keep it going! "
" Nothing. All went well! "
" The entire staff was very caring and compassionate toward us and our dog, making us feel more at ease in a very scary situation. Thank you so much! "
" I appreciate that you are cat certified and always have our room prepped for us before we arrive. I also really appreciated how efficient you guys are - that I can get in and out over my lunch break for laser therapy. "
" Wouldn't do anything different, everything done well. "
" This was a follow-up appointment after emergency treatment for my 2-year-old Westie 3 days before. But being new to the area, I decided to make it a first appointment to become a regular patient, too. Your staff - both medical and office - couldn't have treated us better during both visits. They are obviously knowledgeable, and expert at their respective jobs and instill faith and trust in both pet and parent whether during an emergency or a routine appointment. Your "fear-free" policy makes a noticeable difference in the patients, and the staff so obviously sincerely cares about them and their families. My puppy was happily excited when she realized we were back! I am so glad I found you! "
" Oriana was very comfortable from the start. We felt welcomed and there was no wait to be seen to a room. The vet tech and vet saw us right away. Oriana loves the aquariums. "
" Although prices are high. The experience was excellent "
" The staff, from front desk to Dr's I have found to be great. Dr Waldo is our pets Dr. and he is so good with us and our pups. He explains our options and gives us his recommendations and let's us decide what works for us in our situation. We trust his opinion! I am very happy to be with 1st Pet. The only thing I can think of is possibly paper cups in each room so if our pups are thirsty they could have a drink. Other than that, I really am happy with 1st Pet. Thank You 1st Pet Staff and Drs!! "
" We have been very satisfied with your service and just love the Dr. "
" Dr Lindgren & all the staff always provide outstanding, friendly service. They are so caring & understanding. I know my dog will receive the best care. "
" Other then my pet/pets being ill....everthing and everyone were wonderful..thank you all. "
Charlie moto D.
" I appreciate Dr. Waldo’s thoroughness and intelligent evaluation of Charlie Moto’s cronic ear infections. I am encouraged it could be something we can manage and him CM some relief. Thank you!! "
" Visit went great, prices were better than expected! Staff is always friendly. Love that I can get evening appointments. "
" When we put our 17 yr old Ginger to sleep, the entire staff was so compassionate and it was done eith such dignity and respect. The doctor was amazing, now taking my other dog Jake, so happy with excellent service. "
" I love 1st Pet. So glad they are one block from my home! "
" This veterinary center is so great to visit. Everyone is pleasant, it's clean, and they seem to genuinely care about your pet. The last two times, I've even received a follow-up call the next day. "
" Everyone is always very caring and professional. Dr. Waldo is amazing! I would definitely recommend this office. "
" Trinity & Kellen are fantastic as was Tatiana last week. I have every confidence in the staff at 1st Pet Veterinary Center in Mesa. It's a long drive for Lucy and I, but worth every minute and mile. The progress Lucy has made is wonderful. She has two more sessions and doesn't understand what's being done to her, but I'm sure she knows it's for her own good. "
" Keep up the great work. "
" I can't think of a single thing. Everyone was very kind and supportive. The office is beautiful. We feel that our little family is in good hands with Dr. Lindgren and staff. "
" We often visit the North Phoenix location for our canine care. We have been commuting from North Phoenix to Mesa to utilize the rehab services since December. We immediately noticed a difference beteeen the two locations in atmosphere, staff friendliness, and attentiveness. We are met with a warm greeting and an offer of refreshments. The staff we have worked with has been great in explaining everything they do, why they are doing what they do, and clear care options. We feel that what we say is heard and remembered. There are no feelings of issues being missed, overlooked, or being rushed. We especially enjoy the therapy work we have completed with Tat. Throughout our therapy sessions, she has been able to build a friendly rapport with us as well as keeping us on track with our pet care. We will be looking to transfer to North Phoenix for therapy care when the services become available and wish that Tat could be at that location too. We are hoping that the new location and new therapy staff in North Phoenix are as awesome as everyone in Mesa. "
" friendliness of staff "
" Recommend you to our neighbor and now they are a client. "
" I really appreciate the care my dog, Andy, gets at First Pet. Took him there a few years ago when we had an emergency and learned they provide affordable non-emergency care as well. It's the best vet care I've found in the East Valley and it gives me great peace of mind knowing if we have an emergency, they are there 24/7. Thank you Dr. Lindgruin and staff for taking such good care of Andy. "
" Love Dr. Lindgren!! She’s so good with my critters. "
" The experience was professional and yet everyone made us feel at ease. "
" Blankets sometime it chilly "
" the entire staff is friendly, professional and always willing to answer questions/concerns. great clinic. "
" you guys are the best, keep doing what you are doing, best clinic ever "
" My dogs & myself always receive wonderful care & sevice. Everyone is very helpful & friendly. Dr. Lindgren & the staff are the best! Thank you very much. "
" Nothing. My go to vet. "
" My scheduled appointment was on time and everyone was very nice informative professional and friendly. Love the snack basket would recommend to all my family and friends "
Miss pickles H.
" Despite dealing w/an onslaught of urgent/emergent Pts., as always, Dr. Waldo and Staff made sure that our dogs had the best of care. Thx for your compassion and care! "
" Nothing! I love the knowledgeable, caring, and professionalism of the staff. By the way thanks for the snacks! "
" Brandon was so good and kind in his interactions with Queen! "
" I love the fact that my vet is a cat owner as well. It made me feel more at ease that she loved cats as much as I did. "
" I trust Dr Lindgren and staff with my pup, Tripod. He is a special need's dog and I drive half an hour to their Mesa location to have him cared for.Dr Lindgren Has been treating my dogs for years, she is the best. Mark Seeton "
Maxie rose M.
" Dr Waldo called to explain every step of the procedure and answer any questions. He also called when procedure was done with an update and to let us know when we could come to bring Maxie home. This helped to keep anxieties at a low. "
" Everybody from the front desk on, very pleasant. "
" I love now friendly everyone is. I think that the staff goes above and beyond to be sure you and your pet have the best possible experience. It wonderful to have all my concerns and questions answered so that I can understand everything. It's not too technical. I am thankful for Dr. Waldo and the whole staff. You all are so caring and amazing. Thanks for taking great care of both of our fur babies! "
" Keep up the good service! "
" no recommendations for improvement. Colin has been extremely well cared for, the staff is caring and professional. "
" Nothing! "
" We pay more to come to 1st Pet because we feel we get the best care. We recommend 1st Pet to our friends. Thank you. "
" dr. lindgren was wonderful / she explained everything to me she was very good with my cat and i really think she cared about him "
" You take care of everyone. You are pet parents so you understand what these little guys mean to us and do everything to make sure every one feels comfortable and cared for so that they can get the best possible care being as relaxed as they can in a strange place. "
" Nothing u guys are absolutely awesome "
Little bear D.
" I have experienced nothing but compassion and concern here over the last year "
Sewa pronouned say-wa C.
" Starbucks???? Only joking! All is well! "
" Cody and I love 1st Pet Mesa! Even though he's rough around the edges (putting it mildly!), Dr. Lindgren and staff know how to handle him best. We're so happy with his recent surgeries! He has his movie star eyes back! Thank you, everyone! "
" We love bringing our dogs there and the dogs do very well in the rooms "
" Excellent care and interaction with my dog and her family! They made us all feel welcome and comfortable. They took our concerns seriously and offered helpful suggestions. As recent newcomers to the Phoenix area they explained things and hazards to be aware of and how to handle them. Best experience we ever had anywhere! "
" Nothing! This crew is always amazing! "
Princess chloe A.
" I have no suggestions for improvement. I purchased the wellness plan and have been very satisfied with the information and the plan. An added advantage is that often I have a question after leaving and arriving home and it is quickly answered with a phone call. Very satisfied with our pet's care! "
" Excellent service and staff. Having fear dogs is hard, but the staff has worked with us numerous times in helping easy the stress of our dogs during visits. Dr. Lindgren and staff made a very stressful situation for my dog to ad smoothly as possible. They allowed me to stay with her and keep her calm until it was time for her procedure. I can’t describe how grateful I am for their working with us instead of against us. I recommend this place to anyone who asks! "
" I like the way the vet sat on the floor and examin ed my scared rescue. She gave him treats and talked to him while he got a full exam. Both of us left happy. "
" We had a great experience! "
" The service and care is outstanding. The entire staff is helpful, kind and caring. "
Sewa pronounced say-wa C.
" First, this was a rehab session, so no dr interaction at this visit. The visit went swimmingly (got it) and my fur baby is slowly progressing - which is what we all want! "
" very caring vet and tech, they took alot of time and answered all my questions "
" JUST KEEP UP THE GOOD WORK! "
Maxie rose M.
" Dr Waldo is very thorough and he has a natural connection with animals makes us feel very confident of our dogs health "
" the most comfortable vet experience I ever had. I felt like I was in Beverly Hills! "
" A little quicker for doctor to see our dog. Other than everything was great "
" I love Dr. Waldo and all the staff there! "
" excellent service and loving care for Pearl Thank you "
" They knew exactly how to comfort my dog and the apt went smoothly.Thanks! "
" Everyone was so kind, thoughtful and patient during our unexpected visit to your facility. We were stressed about the injuries to our dog, and y'all put us at ease. Thank you! "
" Dr Lindgren was very patient with my fiesty pug. She didn't rush her or reach for her instead allowing my pug to get more comfortable and approach on her leg own. "
" Our dog is extremely timid and the staff at 1st pet are extremely understanding and caring in regards to this. They make her (and us) feel at ease. "
" I would have liked to have more heartworm medication choices! "
" Dr Waldo is terrific, caring and wonderful with our dog. "
" We have moved all our veterinary needs to 1st Pet. "
Zin maxwell V.
" Dr. Carey did a great job helping us with our sick cat. She listened and answered all of our questions. I also appreciate the next day follow up. I will coninue to go to 1st pet for both my cats medical needs. "
" The Vet that saw Sammy this visit seemed reserved. She didn’t try to be nice to him. The gentleman who was the tech was amazing!!!!! "
" A great place with wonderful, professional people. "
" I was really hungry as I had not had a chance to eat before taking my dog in. The snack and water hit the spot. Thanks. I like that checking out is done in the room. It makes it easier to check out if you aren't having to wrestle an animal at the same time. "
" It was a great visit no recommendations at this time. "
" The doctor was empathetic and understanding an did not try to encourage more testing than needed so that I could afford the bill and still care for my dog. This is the main rason I come here again. "
Cowboy tim H.
" Lowering the cost would help- especially for chronic issues such as Diabetes care (how about a yearly 'package' deal?). That being said, Dr. Waldo is the BEST Vet my Dog(s) have ever seen. He and the Staff are consistently terrific and extremely compassionate towards Cowboy Tim (and me). In summary, they are professionally awesome. I continue to sing your praises knowing other pet parents will receive the same quality care we have. Thanks to everyone for helping "The Cowboy". "
" The vet was awesome. My dog has a better quality of life. "
" the wait time was a bit much. "
" Everything was great "
" Both our dogs have complex medical conditions/needs, which can be quite overwhelming to manage, and quite emotional for our family as these two are not merely pets, but family members. Every vet, tech, and admin team member we’ve encountered is not only professional and highly skilled, but also always takes the time necessary to help us feel confident with the treatment plans, and also allowing us to feel like everything will be ok. We are never rushed through our appointments. In fact twice the managing directors at two offices (surely very busy people) personally examined our dogs and spent time with us, once in an emergency and another in a physical therapy evaluation. Perfection. First Pet really seems to care about our dogs’ health and recovery, and also care about my family’s needs too. "
" Extremely satisfied with emergency visits and being well taken care of. I decided I wanted to switch for normal vet visits and I am grateful I did. Knowing it’s a facility that works with fear animals and having one made this even better. Great job!! "
" The care and concern shown for the wellbeing of Colin and my mental health, by all staff members -- from the front receptionists, to the technicians to the doctors has been excellent. Thank you! "
" I've been very satisfied with the care Colin has received, the communications regarding his on-going complications and the care and concern the entire staff has shown Colin and myself. "
" My fur babies always get the best service at this location. "
" No complaints at all! While my pet was being hospitalized, they answered every question and concern! When we got to take our pup home, they thoroughly went over all medications and gave us some tips/tricks to help our dog start eating again! Already recommended family to start taking their pets here! "
" Everything has been fantastic; don't change anything. "
" We love Dr Waldo, he's amazing. Already referred family. "
" Being our first visit as new patients, I was glad the vet didn't switch medications prescribed by our previous vet. I appreciated having the pet preventive care policy suggested for my pets. "
" I am very satisfied with the staff at First Vet. I know that my dog got the best care possible. I also got a call the next day checking on my pet. "
" I have no complaint about anything Everyone was very professional, efficient and courteous. "
" Always treated so special! "
" Great people- Great place! "
" WHAT I LIKE ABOUT IS THAT THE HAVE LOVE AND CARE FOR MY PETS AND THAT MEANS A LOT TO ME, BECAUSE THEY ARE MY BABYS "
" Everyone is super friendly and explains things in detail. "
" Everything went well! Very professional and friendly staff. "
" It was the best experience we ever had at a vet clinic. I was very impressed!! "
" Dr waldo is very clear about treatment options and addresses all my concerns. I have complete confidence in Dr Waldo and 1st Pet "
" excellent care and compassion. Thank you. "
" professional always follow up caring and love the snack tray "
" You guys are the best !!! "
" Everyone was very nice a thorough in their evaluation of our dogs problem. "
" Don't change anything with Nanette. She is very happy with all she comes in contact with and treatment is bringing about a great improvement. "
" Everyone is so kind and friendly and the doctors are the best. "
" This is absolutely the best veterinary clinic! Dr Lindgren & all the staff provide outstanding care & service for my dogs. Everyone is always so helpful & friendly. I really appreciate it. Thank you so much. "
" Everyone is always so helpful. Dr. Lindgren & all the staff provide great care for my dogs. Thank you so much. "
" Everything went extremely well. Dr Lindgren & all the staff always provide wonderful care & service for my dogs. Thank you so much. "
" Our doggie loves his water treadmill. He is doing well. "
" Loved Dr. Lindgren and look forward to working with her as Remington does his rehab. "
" Friendly, easy to talk to and great with my cat! "
" My kitty doesn't especially like going there but I really, really enjoy it. The doctor (Dr. Waldo) and his red-haired male assistant (darn, I can't remember his name right now) always take their time with me, always listen to and answer all my questions. It's an OUTSTANDING practice! "
" Everything went extremely well. Your "suites" are very comfortable and restful. We were very pleased with the entire visit. Thank you. "
" The staff at this location is the best! "
" We could not be happier with our whole experience at 1st Pet. What a breath of fresh air to be treated so well and in such a pleasant atmosphere for humans and pets! Thank you to Dr. Waldo for his compassionate approach and care for our timid puppy. He is the best. "
" Every aspect of care is excellent. I have never had a problem with any of the doctors or staff. I quit my last vet in Mesa because I felt that the front staff did not act professionally. Much happier with the service and care at First Pet. "
Coco stulgate C.
" The visit went well, putting my Dog on the Pathway to healing. "
" You're all so very friendly and great with our animals thank you so much Barbara "
" Greatly surprised how KayLee took to Dr Lindgren. She is very good with the animals. Thank you! "
" Nothing. Perfect service "
Frodo wagon M.
" We have been to First Pet many times, and every time has been an outstanding experience. Every member of the staff is friendly, professional, and truly cares about our dogs (and us). Their excellent care literally saved one of our dog's life, when repeated visits to his previous vet missed a life-threatening complication from one of his meds. We trust and highly recommend First Pet! "
" Dr Waldo is amazing. He gives you options and listens to your concerns. He was very good with my pet. "
" Thank you for having Doodles first and foremost your most important puppy at the moment I do appreciate all your help "
" I love the higley office, receptionists, vet techs to the doctor.. "
" Good experience. They have hours that meet our needs too--we were able to get a regular vet appoint at 7:45 at night so we didn't have to miss work. "
" Having to euthanize my old cat Phoebe was so hard, but it was time. I'd been with a friend to 1st Pet when she had to let her cat go, so I knew the compassion the staff and doctor provided. Everybody there that Sunday morning was so kind and gentle, both before my Phoebe was put to sleep and after with me. Kudos and many thanks to you all. "
" Don't change, don't do anything different. "
" Dr. Waldo is the best! "
" I really really like 1st Pet and changed both of my dogs care from Banfield. "
" Thank you for taking such great care of my four legged baby! "
" Dr Waldo is the best "
" I love this vet clinic...everything about it. My cats receive the best care possible and it's comforting to know that in an emergency they are there 24/7 and have all their records. "
" Everything went great as usual and Wookiee adores everyone there :) Her treats and water during accupunture really saved the day to calm her down :) and thank you so much for the water bottle and being flexible on the time, I REALLY appreciate that!! "
" I appreciate dr Waldo using critical thinking and not having to run every test imaginable. it's nice to see that vets can be minimalist now a days and I can walk out with less than a 200 dollar bill for a mildly sick animal. "
" It was all just fine. I was stressed that my French Bulldog was in so much pain, but the doctors and technicians reassured me and took exceptional care of my French girl. "
" I have used multiple veterinarian clinics over the years. 1st Pet has, by far, the best for service, knowledge and overall customer experience (by that I mean our pet). Their maintenance programs are amazing and save so much money, it's great to have that option. Thank you for all you've done for our little friend and making us feel welcome too. "
" If you were not the best I would not be a customer My dogs are my best friends "
" Very happy, this is the Vet that correctly diagnosed my chi-weenie and treated him back to health from what was obviously a life threatening but treatable disease - I had three other vets treat him before we found 1st Pet Vet and Dr. Lindgren. We will never go elsewhere!! "
" The staff was very caring. They answered all our questions. I would highly recommend to all our family and friends. Great experience "
" I feel confident that my dog will have a positive outcome from her post surgery therapy. The entire team seems well informed and professional. Thank you "
" Love Dr Waldo and love your staff! SOOOOO appreciate your senior citizen discount. It makes a huge difference in our ability to properly care for our pups! "
" I got my best friend back .Gunny and I thank you all very much . "
" The fact that Tilly cannot do well meeting other dogs can be an issue in public places. We were glad we were able to wait in the private room until our transaction was completed. "
" My interactions with the doctors and staff have been great. Toby needed oral surgery, and Dr. Waldo called me both before and after surgery to explain the course of action, options, and possible outcomes. After surgery, he explained in detail how the surgery went and what the next steps will be. I feel well informed about Toby's care and what to expect. The staff have always been friendly and supportive, and I don't feel like I have to worry about Toby when I drop him off for care. "
" great care and service as usual. Thank you for you kindness. "
" You guys rock !!! Dr W is the best !!! "
" Whenever we walk in the door we know immediately that our fur baby will be taken care of by people who will treat her like she's is family. Other places we have gone they were treated like a malfunctioning toaster. Thank you all for being so respectful, caring, and kind in the way you treat us and out little ones. "
" Would not change anything. "
" The timing of the visit was the best part.I went after work at 7pm. My cat had labs drawn, x rays, a physical exam and an ultrasound. I was home before 9pm. As stressful as it was, I lucked out and there were no emergencies so my visit was fast. "
" VISIT WAS GREAT "
" reduce prices--otherwise everything is terrific. "
" Found a permanent vet that we like and trust! "
" Extremely friendly and knowledgeable staff. We could not have had better service. "
" We love the staff. They are very good with our puppies. "
" I love the staff at the Mesa location. They are always nice and usually remember my pets. "
" The doctors and techs seem to really enjoy working with animals. Very happy and friendly staff. "
" Dr. Lindgren is the BEST! "
" It's a great experience, top to bottom. So happy that I chose First Pet Vet! "
" Your friendliness says it all "
" Dr.Lindgren was an absolute gem to see how she interacted with my baby girl (dog)! "
" Dr Waldo was very thorough and explained procedures thoroughly. "
" I love how all the staff always gush over our pets. They really treat us like family! "
" Nothing Dr. and staff are excellent. They keep in mind the dog and do a great job. "
" Excellent service and experience in a difficult situation... So caring and empathetic! Thank you for everything! "
" The interaction between our 16-year-old dog and the Vet & Vet Tech was very tender and sincere. Everything went extremely well. "
" This location has always been great to my pet. The staff is wonderful and the care we get is great. "
" The staff is always great and very attentive! The technicians and doctors always make sure Luna (my pup) is comfortable! "
" It's been awhile since I last sent an commendation to a business, but I'm so impressed by the professionalism and service provided by 1st Pet, that I feel the need to speak up. I'd like to share how much I appreciated your gentle and kind expertise while examining my two little Pomeranians. I know Macy will be in good hands during her oral surgery next week. I highly recommend 1st Pet's Mesa, AZ location. Thank you on behalf of Macy, Milo and me! "
" We were particular pleased with the positive response that Cody had shown to both Doctor Cary & Jon, and their care toward him. "
" Staff is very friendly "
" First pet vet is amazing!!! "
" This facility is managed so well. Everything is organized and the office is beautiful. "
" The doctor had an organized diagnosis and treatment plan. The whole staff was welcoming and comforted my sick dog. They called a few days after to check up! I would recommend this place to everyone! "
" We were very satisfied with our visit "
" I am really impressed with the entire operation. The atmosphere is so relaxing and comforting. I also appreciate the 24/7 availability. Animals, like us, do plan their ailments on an 8-5, M-F schedule. I am very happy you set up shop in my neighborhood. "
" Dr North and Johnathon were great with my timid girl during her nail trim...I love them "
" I love this place. Dr Lindgren is amazing. The check in and out process is always smooth. Vanessa also brings a smile to my face and makes me feel so welcome. All the staff are great and I am so glad I found this place for all my animals. "
" Nothing !!! We love Dr w!!! So does Marley :)... the best VET ever !!! "
" Nothing to improve! You guys are great! You always answer the phone promptly. You always make an appointment as soon as possible. When we arrive with our cat, you always get us into an exam room as quickly as possible. You give us "treats" while we wait. The place is always clean and always smells good. And we love Dr. Waldo! "
" I really enjoyed the snacks you offered us while we waited for the doctor. I didn't realize I was hungry, but I surely did help myself to a drink and several goodies while waiting. My doctor (Dr. Waldo) is a very caring vet!! "
" I have a wellness program and i was in there for her yearly heart worm test and everyone was pleasant. "
" Great first visit with our new dog! "
" Cookie is the newest member of our family. All of our pets are comfortable with your care. And this was no exception. Well done from the greeting at the door to our checkout. The friendliness to our whole family and the excellent care makes us feel like family. "
" Love your group! Always there when I need you! Many thanks! "
" Dr. W. was very professional and knowledgeable about Mimsy's condition. She received excellent attention in the examination room. Mimsy walks right into the building now and is not fearful of going to see the vet. "
" Very satisfied "
Minnie moose M.
" We LOVE bringing my dog to you for treatment. You're fabulous!! "
" Dr Lindgren & all the staff always provide outstanding care & service. They always take the time to explain everything & I know my little dog is getting the best care. "
" Everyone was great. Just a little confusion on how you bill and I should pay for treatment. But it all worked out well. "
" Dr. Waldo is excellent. He's so caring for my pets. Him and the technician both remembered me and my pets. They truly love my pets and I am so comfortable at this vet. I love 1st Pet Vet. "
" The friendliness begins with Vanessa at the front desk. The great service continued and Dr Lindgren is so professional and wonderful with my pets. "
" We have always had very personal, great care for our pets so far at 1st Pet...Thank you. Dr. Heather Lindgren is the best! "
" How can one improve upon perfection? The friendliness of the staff was outstanding and made our visit pleasant! "
" Nothing at all, the service that we received from the time we walked through the front door from the receptionists, technicians and Doctor Waldo were all superb. You all care about your patients and clients. Your new facility is beautiful!! First time here, had a few occasions in the past where we visited your former location, where again, we were most appreciative of your help and concern of the well being of our pets. Thank you! June/Rob and "Suzee" Donnelly "
" There were such long waits in between one person and the next. I finally went out front to pay. My dog was getting anxious. Love Dr. Waldo and the staff. Thank you for all you do. "
" Absolutely nothing u guys are perfect. Don't ever change! "
" We moved all our dogs to 1st Pet as our permanent vet service. The quality of care is wonderful. Our dachshund Robbie was down in the back. After surgery and rehab he is walking and even running again. "
" Dr. Waldo was very pleasant and answered all of my questions. All of the staff gently handled my dog and were professional, polite, and empathetic towards me and other customers. It was a positive experience. "
" Can't think of anything everything was good. "
" nothing everything was fine. "
" We now use 1st Pet as our primary vet service. We have seven rescue canines, they are treated by the staff at 1st Pet as if they were their own. The quality of care that fur kids have received is first class. "
" Everything was perfect. We like the doctor and his assistant and felt that they knew what we wanted and treated our kitty just right. "
" I actually have zero complaints we had an amazing experience. We had a complicated situation and all of the staff made it easier to deal with. I was thoroughly impressed by the professionalism and the quality of care. Thank you! "
" We got outstanding service and care. Highly recommended. "
" Nothing it was perfect! "
" I can only say good things! loved the little basket of complimentary snacks and drinks. Everyone made a very trying time much better. I have already recommended you to a number of people. "
" Yesterday, nothing. I had an appointment, Dr. Waldo was on time, the info and care he provided was excellent. Thank you. "
" Dr. Waldo and staff are fantastic! "
" I can't think of anything that could be any better! They were so amazing it landed every other vet office look bad when some aren't bad!!! Great job guys!!!! Keep caring for our fur babies "
" Your care & service is always outstanding. This was especially important with Redmond's visit, as he can be fearful. Dr Lindgren & everyone else made every effort to make Redmond feel comfortable. It really makes a difference & helps him. Thank you so much for a great visit! "
" We love this office. Dr. Lindgren and staff are AMAZING! Thank you all for your care and concern for Popcorn and our other dogs. "
" N/A "
" Everything was perfect. This was the first wellness visit for my two puppies at the 1st Pet Mesa. They received excellent care & it was a very positive experience. They enjoyed all the attention & treats. Thank you very much! "
" Not a thing - we love 1st Pet! "
" Thank you for being so caring and patient with Sammy. "
" Nothing, we are very happy with our new vet. This is a 30-40 minute drive but well worth the effort, time and money. "
" Always outstanding service from everyone at 1st Pet. Dr Lindgren & staff are wonderful & so caring! I know my dogs will always receive the best care. Thank you so much. "
" You could have not done anything to improve my visit, the staff is friendly and caring, they love my cats and engaged with them while I was there and the vet Dr Lindgren is amazing with taking care of my cats, I highly recommend this vet clinic "
" 1st Pet is a state of the art hospital that offers excellent service and care. Dr. Lindgren and her staff are all awesome!! We wouldn't take our dogs anywhere else. "
" We love first pet I don't think we could have picked a better vet than you guys we are so happy with the way you care for our puppy and wha awesome personalitys you all have! "
" Dr. Lindgrin is amazing. Friendly, knowledgable and very patient with questions. "
" Don't change a thing! You guys are a GODSENT!!! I don't know what we would have done if we hadn't found you guys! We had walked out of another veterinarian's office- it was 10 at night, and our dog was very ill. They were awful with her, and with us and were absolutely the worst! We brought our dog to you and you all were so nice and friendly and helpful! You truly seemed to care about animals, and believe it or not, that isn't very common these days- even with veterinarians! Our dog loved you all, and so did we. Thank you for all the patience, kindness and concern we received from everybody and we will NEVER go anywhere else!!! "
" Nothing you are awesome! "
" Dr. Waldo is a wonderful vet. The staff is extremely friendly and helpful. "
" Or family is fortunate to have joined 1st Pet Vet. It's a learning experience no trust for us. It is an exciting and loving journey forSkipper and Sofia. We are so fortunate to have met Dr. Lindgren and Tat. They are very intelligent in their care and very loving. Thank you. Everyone at 1st rate is 1st class. "
" Nothing. I had a great experience "
" It was an over all great experience "
" Always outstanding, caring service for both my dog & me. Thank you so much! "
" Nothing, you did everything right! We love Ist Pet in Mesa. "
" I brought my puppy in to be spayed and 1st Pet - performed a First rate job! Thank you. "
" We have taking are furry family members to 1st Pet for over 22 year. The service and comparison are always outstanding. Thank you. "
" My dogs & I always receive outstanding service at 1st Pet. Everyone is so caring, friendly & so helpful. I know my dogs will always receive the best care from the doctors & staff. Thank you so much, Joanne Thom. "
" This is the best vet office I have ever been experienced. Everyone was so nice and love the doctors. "
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