1st Pet Vet - North Valley

1st Pet Vet - North Valley


520 W. Union Hills Drive, Suite 105 Phoenix, AZ 85027.
Phone: (623) 849-0700
Fax: (623) 516-0035
http://www.1stPetVet.com
Services:
Please call for information
Insurance:
Please call for information
Payment Accepted:
, Major Credit Cards, Checks, Debit Cards, and Cash
Business Hours:
Monday
12 AM
-
11:59 PM
Tuesday
12 AM
-
11:59 PM
Wednesday
12 AM
-
11:59 PM
Thursday
12 AM
-
11:59 PM
Friday
12 AM
-
11:59 PM
Saturday
12 AM
-
11:59 PM
Sunday
12 AM
-
11:59 PM

Recent Reviews

 Harley - 11/15/2019

" Dr. Venable was amazing. She took the time to check over our dog and explained what she was feeling in the exam. I would highly recommend her. "

 Mimi - 11/14/2019

" Just wish the wait time wasn't so long because I have anxious puppy and it's hard to keep her calm. "

 Winston - 11/13/2019

" One thing you did well was not nag me about cleaning my dog's teeth. If it was a half way reasonable amount, I would do it. "

 Winston - 11/13/2019

" Love this place and ALL of the staff!!! "

 Ami Gator - 11/12/2019

" Nothing. Your staff is amazing and wouldn't change a thing. "

 Sammy - 11/08/2019

" Great staff. No long wait time. Always a pleasant experience. Thanks "

 Cookie - 11/07/2019

" Since this is my first time in seeking this type of treatment for my pet This was very impressive way of doing business! The care and concerns were addressed and look forward to continue business here. "

 Scooby - 11/03/2019

" The entire visit was professional and couteous and they went out of their way to make my dog, Scooby, feel safe and comfortable!! "

 Punkin - 11/01/2019

" Everything went well. My little dog and I thank you, 1st Pet. "

 Finn - 10/30/2019

" I have no criticism. The appointment was on time and not rushed. I love dr Hatcher "

 Sasha - 10/29/2019

" Everyone was very understanding when my poor little doggie was terrified. The vet and the tech discussed sedation options for his next visit, so that he isn't as stressed. I really appreciate the concern that everyone had for him, and wanting to ensure that he was as comfortable as possible. "

 Hildy - 10/28/2019

" Just wonderful from walking in to walking out. Everything excellante' "

 Marley - 10/26/2019

" This was our first visit and I was so impressed by all the little extras. We were moved into a room immediately upon arrival which is so nice for a pet that is nervous. The staff was very accommodating and professional and the entire facility was spotless. I also appreciated the easy in room check out process so I didn’t have to control my dog and pay out front at the desk. I highly recommend 1st Pet and will definitely come back for all our pet needs. "

 Sarah - 10/25/2019

" I can’t express enough how great everyone is at 1st pet North Valley!! I love knowing that my furry family members will always get the absolute best care when I bring them in. It makes life easier knowing my animals are treated with respect and each technician and Doctors are capable of doing what needs to be done!! The front desk people are always pleasant and attentive as well. Thank you all for what you do day in and day out. "

 Amelia - 10/23/2019

" Dr. Venable & her techs were very helpful in working with my rescue dog's quirks and keeping me in the loop. "

 Coco - 10/23/2019

" Not sure which survey this is for as I had two appointments yesterday first with Dr. Hatcher for Cali Tiger. Which went well very pleased with Dr. Hatcher and all staff involved!! My other appointment was with Dr. Venable for Cocolola. This appointment went well also. Very pleased with both doctors and their abilities as well as each and every staff member from front desk to technicians and doctors. So just keep doing what you do!! And thank you all!! "

 Bella - 10/16/2019

" Nikki is excellent as always! "

 Zelda - 10/16/2019

" Nikki, in Rehab, is the best. She does an excellent job of caring for my pet and also does a great job with customer service. "

 Hank - 10/12/2019

" 1st Pet has the best vets and techs So glad you are in my neighborhood Thanks again "

 Mocha - 10/12/2019

" The wait to get into therapy is just too long. My dog is crying out in pain and I have to wait for 1 week before they have an opening for her laser therapy. As you are or should be aware of, the sooner you can start therapy the better chance of a good outcome. "

 Puppy - 10/10/2019

" We've been going 1st Pet for many years. I didn't think the service could get any better but this was our best experience. Everyone was very friendly, helpful and informative. "

 Buddy - 10/09/2019

" North Office: DR Venable was wonderful explaining everything regarding surgery and her surgery Tech also answered all my questions, along with the office staff are excellent! "

 Butkus - 10/02/2019

" Steak and eggs. For Butkus of course. I think you all have it down . Excellent Vetenariians and staff! Dr. Venerable has done surgeries on my dogs with excellent results. She bonds with the dogs very well. Passionate towards her work. . Dr. Lundt works at night during the emergency shifts. I ran my dogs down to him in the middle of the night which the staff immediately went to work. He is great at triage. Your dog is serious it goes to the front of the line. The front desk has always been very friendly and love on my dogs. I'm divorced and my kids are grown and gone. My dogs are more important to me more than ever. Thank you so much for taking care of them. He actually can't wait to come there. He will do anything for a treat. They took care of Ruby who is an aggressive Pit Bull to strangers sometimes. They sedated her and got all procedures done including nail trimming.They have treated me so nice during a hard time in my life. I would not go anywhere else. Thank you! "

 Jimmy - 10/01/2019

" Everyone at 1st Pet very kind and helpful. "

 Sammy - 09/28/2019

" We were taken to a room immediately upon arrival. The staff did everything they could to calm my nervous dog. Overall, a very caring experience. Thank you. "

 Ducky - 09/27/2019

" Dr. Venable was amazing with my new puppy she went above and beyond my expectations. I would highly recommend her to anyone looking for a Dr for their furry family member. "

 Dayden - 09/27/2019

" Absolutely love this place. Dr Hatcher is the sweetest and kindest vet I have ever had the privilege of knowing. She is taking very good care of my little girl who was recently diagnosed with Addison's disease. "

 Dallas - 09/25/2019

" It’s really a great experience overall for us and our dogs. Couldn’t ask for more. "

 Lina - 09/15/2019

" I was very happy with the service provided by all office staff and Dr. Venable and all of the office staff were very friendly, calm and made me and my dog very comfortable. (Finding a scale that would work for us - Priceless!) This was the first time my Rottie girl has been handled from start to finish without a muzzle. I am following Doctors orders and am seeing positive results. I can't think of anything you all could have done differently. "

 Sarah - 09/11/2019

" Each and every visit I have had, and there are many the quality of care given has been impeccable! Each member of staff that had any interaction from the moment of entering to the moment of leaving was positive. I find the staff to be attentive, cordial and efficient with every aspect of service given. This is helpful in easing any anxiety my pets or myself may have. So just keep doing what you do !! "

 Sunny - 09/10/2019

" Came in for a nail trim. Got me right into a room and tech came in and trimmed Sunnys nails and we were done. Very quick! Great service every time "

 Axel - 09/06/2019

" Although we ended up euthanizing our dog, the staff was kind and sympathetic. Everything was explained to us and all of our questions answered. We appreciate the warmth of the entire staff. Thank you. Linda Hulteen "

 Bentley - 09/06/2019

" I absolutely love you guys. Thank you for always taking care of my fur children! "

 Bella - 09/04/2019

" Nikki is phenomenal! Bella loves her.. "

 Cooper - 08/31/2019

" You guys took care of Cooper and us with all the courtesy and professionalism that we could hope to have. "

 Lotte - 08/30/2019

" Excellent care. We forgot to get their nails clipped, but that was our fault. "

 Tinker - 08/30/2019

" Everyone is always engaged with Otto and or Tnker2 and very pleasant. "

 Coffee - 08/29/2019

" Everything was great "

 Cali - 08/29/2019

" Have a cat to add to my mix of medically challenged pets as seems only animals with issues adopt me, but the good news is I at least gave all the staff at 1st pet as well as great doctors to help me manage my fur babies care!! I have been blessed with very knowledgeable doctors at 1st pet and Dr. Venable and her technicians are awesome!! Thank you. "

 Faith - 08/28/2019

" Simply the best !!! "

 Bear - 08/23/2019

" THE STAFF IS VERY ATTENTIVE AND CARING AT 1ST PET. A GOD PLACE TO TAKE YOUR PETS. "

 Chevy - 08/22/2019

" Very quick and thorough. "

 Walter - 08/22/2019

" We have had generally very positive experiences. This was the best visit since we were seen promptly during our scheduled appointment time and were out an hour later. "

 Harley - 08/20/2019

" Place is amazing. Staff is amazing and I will recommend them to everyone I know who has pets. Thank You Sooo Much! "

 Murphy - 08/20/2019

" Our vet seemed very concerned and even showed us what she found on the ultra sound. "

 Thor - 08/20/2019

" Timing was great. Scheduling was a little challenging. Great customer service over all. "

 Tina - 08/17/2019

" We love taking our dog here. Everyone is so good with her and us. Love the new basket of goodies for us. Thanks "

 Venus - 08/15/2019

" Dr. Hatcher did an amazing job with Venus. She’s never been examined so thoroughly, because our previous doctor was scared of her. "

 Sophie - 08/13/2019

" The technician was fantastic with our dogs, so friendly and knew how to handle them. The dr was wonderful, very informative and friendly with our pups. The only criticism I have would be with checking out. It felt like we waited long to check out and pay the bill than the exam. The wait was TOO long and should have been a lot quicker. "

 Maddy - 08/10/2019

" The whole visit went very well, one thing that stood out was a little box of snack was brought in to my while I waited to be seen "

 Pj - 08/08/2019

" Doc Venable is the BEST!!!!!!! "

 Kaya - 08/07/2019

" The timeliness of the vet tech and the dr are much appreciated. I was glad to be in and out of there fairly quickly as visits to the vet go. "

 Scout - 08/07/2019

" I really loved how much they cared about helping our dog feel comfortable. She had been sick for some time and had a lot of unpleasant experiences at the vet the past few weeks, but the staff here always tried to cheer her up, give her lots of belly rubs, attention, and treats! Plus they are the best at giving vaccines! I have literally never seen such sneaky shots before! Scout didn't notice any of them at all! "

 Luna - 08/03/2019

" My pup absolutely loves coming to see everyone at 1st Pet! "

 Sarah - 07/27/2019

" My dogs always have excellent care at 1st pet. Dr. Venable has been a great replacement for my previous doctors at 1st pet. I’m also thankful for Ila Douglas as she knows my dog Sarah’s temperament better than most and and that helps give Sarah some comfort and calmer during her visits! "

 Teagan - 07/26/2019

" Everything went very smoothly and was amazing! The front desk staff were expecting me and welcomed my pet by name, the technician was knowledgeable and nice, and the vet was competent, friendly, and answered all of my questions. I highly recommend 1st Pet! "

 Tikki - 07/26/2019

" You have such a clean facility and the tech who helped is definitely an animal lover - it shows in her interaction with our new baby. Your vets seem very competent (you also cared for our 19 year old until the end). I have recommended this place to friends. "

 Dughall - 07/25/2019

" Always caring and professional "

 Cooper - 07/24/2019

" The interaction that we had with Doc. Venable was most awesome. She is the best and we will keep coming back because of her and the entire staff and feeling of belongingness that you have at this clinic. "

 Linx - 07/24/2019

" My cat has a lot of anxiety when visiting the Vet (when leaving the house in general), and the staff here made him feel as relaxed as possible when getting his vaccinations. "

 Loaf - 07/24/2019

" Made sure loafgirl was comfortable throughout the entire thing. It was nice since she was traumatized and hates everyone, she even let the tech pet her at the end "

 Nikko - 07/24/2019

" i loved the personality of the ladies working with me which was warm cordial and genuine. it made me feel special in that my cat was their number one concern and priority during the visit. "

 Violet - 07/24/2019

" My Violet just loves coming here! Everyone is awesome. Thank you for your wonderful care. "

 Gracie - 07/23/2019

" Nothing it was perfect "

 Romeo - 07/23/2019

" Awesome staff, night and day better than Banfield. "

 Hildy - 07/22/2019

" Everything just peachy!!! "

 Meishta - 07/20/2019

" The staff are wonderful & caring! "

 Kila - 07/19/2019

" All aspects of our visit to the clinic were wonderful! Dr. Venable suggested treatment and we moved on from that point. Kila was very comfortable in her surroundings and tolerated all the poking and prodding, without any complaints. "

 Ziggy - 07/10/2019

" very professional and very clean facility and I highly recommend them "

 Bella - 07/10/2019

" Nothing different. As always Nikki is wonderful! We and our dog Bella adore her! "

 Molly - 07/06/2019

" Everyone there was so sweet with my pup and are very compassionate. "

 Sadie - 07/05/2019

" Thank you for the professional services!! So excited to use your services for Sadie's knee injury "

 Coco - 07/04/2019

" I was very impressed with my dogs new veterinarian! Dr. Venable has familiarized herself with Sarah and Cocolola’s medical needs and was very thorough. Have to say each Vetrinary Doctor I have had here at 1st pet were definitely the cream of the crop! The technician s and front desk people were great as always too. "

 Twisted - 07/02/2019

" Doing great with all the fear free! "

 Mc Duffy - 06/28/2019

" Nikki interacts beautifully with our dog while he gets his laser treatments. He actually looks forward to the visits. We do, too! Nikki is a lovely person to be around. "

 Sadie - 06/26/2019

" Everyone was concerned about my dog and her problem "

 Ginger - 06/26/2019

" Everyone was extremely friendly. "

 Reggie - 06/26/2019

" My dog has high anxiety when coming to the vet and had to be sedated for shots and nail trimming and the doctor and technicians worked with me to make it a less stressful visit. "

 Charlie - 06/21/2019

" Thank you for being very welcoming and accommodating to both myself and my two doggies "

 Luna - 06/16/2019

" I have been to a lot of vets over the years of caring for my furbabies. This office is absolutely amazing. Every visit I have been greeted by amazing staff, led immediately to a room without having to sit in a waiting room trying to control my pets or being worried about other pets, and then taken care of by the most amazing techs and vets. My furbabies are very comfortable here! "

 Meow - 06/14/2019

" The technician was caring . "

 Tanner - 06/14/2019

" Everyone there is very professional and friendly. "

 Kimo - 06/11/2019

" As always, everyone is great with me and my sometimes cranky boy. "

 Whiskey - 06/10/2019

" All of my questions were answered and my dogs comfort was handled with care. "

 Sarah - 06/06/2019

" As always the care given to Sarah and Cocolola by the technicians and DR. Caruso was excellent! I would like to give a special thanks to Anna from the front desk area as for some reason my account was merged with my Father’s and I no longer appeared in the system. Anna who is familiar with the fact I own Cocolola and my father owns Sarah for whom I have authorization to handle all Sarah’s medical decisions assured me that she would have this merging issue corrected and I again will have my own separate account for my dog. I am pleased that no medical information for my pets was lost which was a true relief... what I love about 1st Pet North Valley is whenever there is a misunderstanding or technical glitch they get right on it to ensure all information within their system is correct!! It just shows that each department goes above and beyond delivering quality care and service. Thank you. Sincerely Connie Wright "

 Ronnie - 06/01/2019

" Have never been disappointed here, no matter the problem with my pet we get all the attention required and some. "

 Scooby - 06/01/2019

" Scooby's and my experience at 1st Pet have always been excellent!! We appreciate the environment and the care!! "

 Dante - 05/30/2019

" You guys are amazing. I've never had a more thorough exam by a vet before on my dog. Both the tech and the vet were amazing. Both were very caring and took their time during the appointment. I got the results back on tests run while waiting. "

 Happy - 05/29/2019

" I love 1st Pet! Thorough care, thorough explanations, compassion, and friendliness. The Wellness Plan is a great deal. Couldn’t get any better. "

 Bella - 05/25/2019

" Friendly and helpful. "

 Bear - 05/25/2019

" we were valued clients and it was shown very well that this was true. "

 Kila - 05/24/2019

" This was our first visit to Dr. Venable and it couldn't have gone any better. The staff was very kind and gentle with my Great Dane and she responded positively. I felt as though I was already a part of the 'family' and will definitely recommend this practice to others. "

 Harrison - 05/23/2019

" Dr Kirkhope has gone out of his way to ensure that our dog Harry is recovering from two surgeries performed at 1st Pet north as a result of a dog fight. I would recommend him to anyone looking for a caring DVM! "

 Izabelle - 05/22/2019

" Very quick and very thorough. "

 Chevy - 05/22/2019

" Very friendly and explained what was happening. "

 Annie - 05/21/2019

" The vet tech was very thorough and took her time to explain all the side effects five the various shots and what the expectations were. That was very important for me once we got home. I felt that she took her time and paid attention to little Annie and to details. Dr. Caruth so is always very pleasant and very attentive to our little puppy. Thank you very much for being so supportive! "

 Tippy - 05/15/2019

" This was our second visit and everything was as good as it could have been. The compassion and concern were comforting. Thank you. "

 Sarah - 05/15/2019

" Again happy to say the usual excellent care and commitment given from all the staff and DR. Caruso that my little princess Sarah and I encountered during our visit! "

 Dughall - 05/14/2019

" Superb, caring and overall outstanding "

 Kimo - 05/11/2019

" I am so happy that Dr Venable is here...my cranky old man thinks she is the best. "

 Cash - 05/09/2019

" I have been to other vets in the valley who offer emergency care in addition to regularly-scheduled appointments. In my case, I prepaid for what I thought was going to be an emergency. As it turned out, my pet required minimal services at a fraction of the cost of an emergency. I am convinced that everyone at 1st Pet Vet (North Valley) not only loves animals, but they truly take care to not over-charge. This makes my 3rd visit in a row where I could have easily spent double or triple the fees, were it not for there vets looking out for me. "

 Gracie - 05/07/2019

" Love 1st Pet. "

 Coco - 05/07/2019

" My visits are ALWAYS excellent, yet today’s was kinda sad as DR. Caruso informed me she will be moving to another state ��, and my other veterinarian DR. Vernon will not be returning. I believe 1st Pet is losing two great talents and true assets to the clinics team !! Their clear and unmistakable concern and compassion for each animals health and well-being along with the utmost sincerity when dealing with the pets owners is and was remarkable !!! What I really loved was neither would push an owner towards test just to make a buck, as they were not about high cost care but old fashioned quality care. They both will be missed greatly. Sincere thanks , Connie Wright "

 Sunny - 05/02/2019

" A cold laser therapy massage on my back would make it a whole lot better.....lol....just kidding... but it would. haha Great service and staff is awesome. Luckily, I already have the best therapist that my dog loves and she seems to really like him as well :) "

 Buddy - 05/02/2019

" Technicians we’re very careful and accommodating while trimming my, ‘ not so helpful’ cat’s nails. I was very pleased. Doc V is very knowledgeable and kind. "

 Sunny - 05/02/2019

" Nothing comes to mind. You all are great! "

 Rose - 05/02/2019

" We enjoy our pet being greeted, by name, and shown to a room as soon as we walk into the lobby. Very friendly and accommodating front desk staff. "

 Willie - 05/01/2019

" Dr Venable was outstanding and answered all our questions "

 Alice - 04/28/2019

" In a way, I am disappointed. I like to complain and this visit did not allow me one iota of opportunity to complain. Everything was done to an outstanding level. Which brings me to a question... When you are performing at a perfect level, how do you improve upon perfection? Keep up the great work! "

 Jodee - 04/26/2019

" Our visit was awesome. I like that Dr. Venable talked to me the whole way through the exam and explained everything. I highly recommend her and will! "

 Loaf - 04/25/2019

" Absolutely nothing. "

 Sydney - 04/24/2019

" Everything was great. Dr Caruso is very involved with helping my pets and making sure the get the best treatment. Thank you "

 Hildy - 04/24/2019

" Nothing "

 Zeke - 04/19/2019

" I felt overwhelmed with information and like the plan of care could have been simplified. Overall the vet and staff was very understanding of my needs, answered my questions and most importantly , my dog loved them. "

 Mc Duffy - 04/18/2019

" Everything went very very well. We are very pleased with the medical help our dog is getting. "

 Bali - 04/18/2019

" I felt the doctor had genuine concern for my fur baby, he wasn't 'just doing his job and moving to the next patient'. "

 Bella - 04/17/2019

" Nikki is wonderful as always "

 Meow - 04/16/2019

" Very good service! "

 Hank - 04/13/2019

" Great service "

 Harley - 04/13/2019

" Every time I set foot in this i vets office everyone is so friendly & attentive! The doctor always listens to what I have to say & gives me the best advice she can as well as the best treatment plans. My pooch actually likes the vet because of the staff! :) "

 Hailey - 04/13/2019

" Thank you for your kindness and compassion as we made the heart breaking decision for our cat Haley. "

 Sarah - 04/13/2019

" My answers have always been excellent because each and every visit and each and every doctor as well as any staff member that my pets and I have encountered have never failed to give us anything less than excellent. And may I add my pets are high maintenance with numerous medical issues so they have frequent visits which is another reason why I chose 1st Pet North Valley. The excellent care and peace of mind knowing anytime day or night I can get my pets the medical care they need . Having 1st pet as my primary care all my pets records are all on site too. "

 Cooper - 04/10/2019

" great experience all round "

 Rocco - 04/10/2019

" Rocco loves the cheese "

 Mister - 04/10/2019

" Jessica, the physical therapist, was extraordinary. My dog, who is very shy, warmed up to her quickly because of her demeanor and gentleness. Jessica is a top-notch professional in every way. I cannot express how impressed we were with her "

 Oliver - 04/06/2019

" Our mini doxie has a immune issue that affects his nails causing them to grow inward curling into his paw pads. The tech did a great job trimming the nails as not to hurt/cut the pads. "

 Coco - 04/06/2019

" It’s amazing how great every Doctor interacts with my dogs, as my main veterinarian is out on maternity leave and my dogs have many ongoing medical issues. DR. Caruso has been the veterinarian that has stepped in as the go to and she is great also. Could not speak more highly of the 1st Pet facility at North Phoenix. Can not thank them enough for the care they all give my fur babies and how well they treat me. Outstanding!!! Thank you. Sincerely Connie, Bubba��, Sarah and Cocolola Wright "

 Rio Bravo - 04/04/2019

" Dr. Kirkhope listened carefully to my concerns and comments and answered thoughtfully and thoroughly. I really felt I had his full attention and his care for my pup was much appreciated. "

 Katrina - 03/31/2019

" Diagnosis and care given by the whole team was exceptional. "

 Ladybug - 03/28/2019

" We definitely felt like our pet was a priority and I appreciate you looking after my son and I as well while we waited. The snack basket was a very nice treat. :) "

 Luna - 03/27/2019

" Coffee would have been awesome. I had a long day and I started feeling sleepy. Please add some Coffee. "

 Peanut - 03/26/2019

" I really liked that the Dr. got on the floor to say hi, and gave her a little treat before looking at her. That helped her feel comfortable. The facility was so nice and smelled clean, that it was hard to believe it was a pet facility! "

 Caruso - 03/26/2019

" love new location "

 Ruby - 03/21/2019

" The music. Honestly, it's basically very quiet and then you have this soft, gentle music. It feels like you're in a funeral home. I don't meant to insult anyone, but you asked. Maybe a way to clean up if you're dog leaves a sample of something not asked for. But overall, really great. Totally unlike any other vet visit I've ever had. A nice, clean bright room with windows. Ruby loves to look out the window and it helped to keep her occupied. "

 Shadow - 03/21/2019

" Absolutely love you guys. I can't think of any place better to bring my fur babies "

 Taz - 03/20/2019

" It was one of the hardest and worst days of my life. Finding out my little one had cancer and then having to make the decision. Dr Kung was incredibly compassionate and understanding as well as thorough in explaining things. The rest of the staff were also very kind and helpful during such a difficult time. "

 Stormy - 03/19/2019

" DR Caruso and the rest of the staff are the best. I am very pleased when I take my dogs to 1st Pet in Phoenix. "

 Bindi - 03/16/2019

" Very kind and dedicated staff. Feel comfortable taking my pets here. "

 Cali - 03/16/2019

" Nothing "

 Bailey - 03/16/2019

" Offer the owner a snack and drink "

 Valentino - 03/14/2019

" Very honest about multiple complications and prognosis, fees and expectations. "

 Jerry - 03/13/2019

" Nothing, You all are great and treat our dogs and us just like we were family. We all feel well taken care of in your hands! "

 Berkley - 03/12/2019

" Everything went well as always "

 Otto - 03/12/2019

" Nothing! "

 Jake - 03/09/2019

" Great service that have trusted for well over a decade with multiple pets "

 Hildy - 03/09/2019

" Everything was wonderful. Deciding to re-up for,second year on program. Always super nice there. Front girls always remember your name......even after months. "

 Bella - 03/07/2019

" Nikki is wonderful as always! "

 Skye - 03/06/2019

" Keep hiring caring. Pet personal that'll make your business flourish. "

 Sarah - 03/06/2019

" Every appointment goes well at North Valley 1st pet thank you. "

 Jimmy - 03/05/2019

" I felt that the Dr. had the same compassion for my aging pet and shared my concerns for his comfort. He was very gentle with Jimmy and Jimmy responded with ease. Thank you, Dr. , for your kindness. "

 William - 03/05/2019

" Everyone has been so amazing, from when we brought our dog in after a dog attack, to pre and post op surgery to repair a torn trachea, to his first bandage change visit after coming home. I will be bringing both dogs here from now on. "

 Bella - 03/03/2019

" The entire staff was amazing. Very welcoming, professional, and informative. Thank you. "

 Diego - 03/02/2019

" The initial visit was an emergency but the staff was very patient with my dog and me! They explained everything to me, ensured my dog was comfortable with everyone and had his best interest at heart. Couldn’t thank this staff enough!!!! I’m so grateful! He’s doing better and I’ll continue to bring him back, purely for the kind, friendly staff and then treating him with respect! I should add because of injury, we’ve been seen for 2 weeks now and their professionalism and care have not changed one bit! "

 Salvatore - 02/27/2019

" The doctor was so kind to my dog. She took the time to get to know him. "

 Trixie - 02/27/2019

" I cannot think of anything you could do to improve. We utilized the emergency, surgical, and now rehabilitation service and it has all been exceptional! "

 Moose - 02/22/2019

" This was our first visit to 1st Pet Vet. We were very pleased with our visit and plan to have them as our Vet for Moose our 12 lb Mini Schnauzer! Everyone was so helpful and friendly! "

 Oreo - 02/22/2019

" Everyone was awesome! We interacted with 5 people, and each was professional, friendly and caring. Overall, an outstanding experience. "

 Buddy - 02/20/2019

" Perhaps a more quite vacuum for the hallways, since my �� freaked out. Dr Curso explained calmly to every question I asked. Your office staff lady carried my 19 lb cat to the car for me.. I was so thankful! "

 Hank - 02/19/2019

" Very quick and polite "

 Zia - 02/19/2019

" Introductions believe would be more helpful as to who's who... otherwise WONDERFUL "

 Ruger - 02/19/2019

" Nothing I switched my vets to come to you guys and now I don’t think I’ll go anywhere else ! You guys are amazing! "

 Scrappy - 02/19/2019

" I really enjoyed our visit. My dog is anxious so it took them a while to get him to warm up to them but they were so patient and kind and gave him the time he needed. "

 Toby - 02/13/2019

" Do not change a thing! :) Keep that squeezey cheese well stocked up, my pups love it. "

 Storm - 02/10/2019

" I wouldn't change a thing. They are professional, knowledgeable and genuinely care about your family member. "

 Chi - 02/08/2019

" On checking out the gentleman offered to carry the carrier with our cat to the car. That gesture was tremendously helpful and appreciated. "

 Ziggy - 02/08/2019

" The technician contacted Chewy.com for me to initiate a prescription refill. I appreciate that! "

 Summer - 02/06/2019

" Dr. Venable was very gentle with Summer while also doing a very thorough exam. She explained everything she was doing and what she was finding as she did the evaluation. She gave us all of our options and we were able to determine what was the best treatment plan for Summer. The discharge papers were thorough and reviewed everything we had talked about. I have nothing but the highest praise for Dr. Venable and I am very optimistic that Summer will be able to improve under her watchful eye. thank you "

 Beethoven - 02/06/2019

" I’m grateful for the compassion the staff shows "

 Emmy - 02/06/2019

" I really appreciated being in the examining room right away. This made it so much easier for my pet to relax. "

 Jimmy - 02/02/2019

" Your staff took the time to listen to our concerns about our dog. He and his well being are of the most importance to us and they all took the time to listen to our concerns. Jimmy is 13 and while I realize that he has some aging ailments we are most interested in that he is not in pain or suffering any. Your staff showed us the concern that we have not received from previous Vets. Your practice is a definite keeper. My son also uses your services for his four big dogs. Kudos!!! "

 Loki - 02/02/2019

" I appreciate how the technician treated my dog as if it was her own. I look forward to bringing Loki back to continue his appointment. "

 Frankie - 02/01/2019

" Everything, every time is a great experience here. Thank you! "

 Angel - 01/31/2019

" Had to put my dog to sleep, they were very understanding for the decison i had to make, very professional "

 Stella - 01/31/2019

" My dog is easily frightened and difficult to keep calm, yet the tech's and vet's were very patient allowing me to assist and make her care go as smoothly as possible. "

 Homer - 01/30/2019

" Friendly, and caring. "

 Cooper - 01/29/2019

" The whole experience was awesome and I will be switching to 1st Pet in the very near future! I felt my dogs were in the best hands possible and they were so calm with each person/tech they met! "

 Weezy - 01/29/2019

" It was the best vet visit we have ever had! "

 Chevy - 01/24/2019

" Technician was really good at handling my dog while trimming his nails. That means a lot.! "

 Bella - 01/24/2019

" Nikki is phenomenal "

 Elliot - 01/22/2019

" Nothing. You always make my visit to the vet very pleasant. "

 Ami Gator - 01/19/2019

" Nothing. Everything was perfect. "

 Coco - 01/19/2019

" I have been bringing my fury family members to 1st Pet North Valley for more than a year and started coming because the quality of care is above and beyond what you get anywhere else. The Doctor’s , technician’s as well as the remaining staff are knowledgeable, caring and very respectful of all my concerns and treat my fur babies as if they were their own. I can’t speak or write more highly of this Vetrinary medical clinic and ER. Thank you , sincerely C. Wright "

 Leia - 01/18/2019

" 10 out of 10 stars for Dr Venable and the staff. We are excited to have Leia as a medical boarder at your facility next week. Really! I cannot think of a time where we had a better experience with a Veterinarian and staff. "

 Tootsie - 01/17/2019

" Absolutely nothing. Dr. Vernon is a gem. The staff and the doctors are wonderful. "

 Sunny - 01/16/2019

" Therapist doing the physical therapy with my pup is oustanding. Explained everything in detail and did very well with my pup and my pup did well with her. She is awesome and we look forward to see her again next week! "

 Rocky - 01/12/2019

" I was extremely surprised by the level of compassion and professionalism from the staff. The emergency visit as well as the follow up appointment, all of my expectations were surpassed. BEST place I have been to in a long time. They even took into consideration my dog is dog-aggressive and made arrangements to get him in and out of the office. Will be coming here for all future needs! "

 Dakota - 01/12/2019

" Every aspect of my visit was excellent the doctors and staff were all very professional and very concerned for my pets welfare that something that was very important to me thanks to all "

 Spot - 01/10/2019

" Maybe provided a water bowl for my pet. "

 Sunny - 01/09/2019

" Very happy with service and staff. "

 Sunny - 01/09/2019

" very happy with staff members. Brooke, in general has been very helpful every time I have come to the phoenix location "

 Abner - 01/05/2019

" I think the visit went as well as it could have. "

 Cooper - 01/01/2019

" I can't express enough how grateful we are for 1st pet's doctors and staff. They saved our puppy on Christmas day. They showed so much love to our puppy and kept us updated every step of the way. Our puppy loves them as much as we do now. Thank you staff, you all are God sends. "

 Geordi - 01/01/2019

" Excellent service as usual overall! Cytopoint of 60mg was too high for Geordi at 50.5 lbs, spent the day knocked out, will back down to one vial 40mg next time. "

 Adele - 01/01/2019

" I greatly appreciate that since my dog does not do well with other animals, they walked us out to ensure no other animals would cause an altercation. "

 Autumn - 12/27/2018

" Nothing... "

 Rusty - 12/19/2018

" kaylie is the most sensitive and loving technician I have encountered. I will only make my appointments when I know she will be there to help with my very anxious dog Rusty. "

 Dutchess - 12/12/2018

" It would be great to shorten the wait time to see the vet. "

 Tootsie - 12/12/2018

" Everyone was just great.. "

 Bella - 12/12/2018

" Nikki is wonderful as always! "

 Roenick - 12/11/2018

" Everyone was very thorough, callbacks happen on time, no questions left unanswered! "

 Meow - 12/08/2018

" The technician was very gentle with my cat!! "

 Kirin - 12/08/2018

" Great first impression "

 Dot - 12/07/2018

" All of our interactions with both the Doctors and the technicians has always been excellent. Everyone is always very friendly. They remember us and our girls. I also really love that we get into a room quickly and don't usually wait in the lobby. So, there are no issues with other pets. "

 Calai - 12/04/2018

" All was excellent, I use you as not only my emergent vet but my regular vet appointments as well! I know my pets are in the best care!! "

 Twisted - 12/04/2018

" I love that you guys do fear free and I’d like to see more of that in the exam rooms. Great experience! "

 Roxy - 12/01/2018

" Everything goes well every time we come in! "

 Ubie - 12/01/2018

" Very pleasing and satisfying experience. I would recommend them to everyone. They are very professional and caring. I took my big Ragdoll cat there to have a lot of mats removed from his fur. They sedated him, shaved his fur and he came out looking like a lion and all the mats were gone. Thank you Dr. Caruso and your team for taking such good care of my cat. Dee Dee Campbell "

 Taylor - 12/01/2018

" My cat was less than cooperative and the staff handled her carefully but firmly. No one got hurt. All the staff treat my pets like they were their own pets. "

 Midnight - 11/28/2018

" This is the second time I visited Pet1. This time, we were left in the exam room for an hour after the Doctor finished with us. I took my dog out to the front desk to ask if they forgot us. No one told them I was done. Again, this is the second time this happened to us. I guarantee this will NOT happen a third time. The doctor was unable to diagnose the problem. Using antibacterial wipes at $16.00 a tub, is not the correct solution. This means we will have to go back... But, that is next week. "

 Roxy - 11/27/2018

" Brooke was awesome! "

 Buster - 11/27/2018

" My husband was very pleased with the whole experience! Thank you for taking care of our boy! "

 Freya - 11/24/2018

" Everything was better than expected. My puppy was very happy with the dr. And didn't even notice that she got a vaccine thanks to the cheese. Always have the best experiences here. "

 Gracie - 11/21/2018

" The sincere loving attention that was given my dog is so very much appreciated! "

 Rocco - 11/20/2018

" The concern shown for our pets is important to us. Thank you. "

 Ivy - 11/20/2018

" I only wish that I could find doctors I like as much for myself and my children! I feel like the staff as a whole displays genuine love for their profession and it shows from start to finish. I will never take my animals anywhere else. "

 Pip - 11/16/2018

" I had brought in a cat that was very scared and nervous and the time of the visit there was a loud vacuum that was on that made my cat more stressed. the techniachian saw this and told him to turn it off which was very nice and helped my cat calm down a little bit. "

 Boo - 11/13/2018

" Brought my kitty in due to a hurt paw...no visible sign of any trauma. Top of his paw was the most sensitive. Had to do an X-ray of course to rule out any breaks/fractures. Appears that when they strapped him down to take the X-ray, they hurt his paw even more than it was when we walked in. Seems a bit more swollen now than before. Dr Vernon said they had to tie him down right where the injury/sore spot was...really? Not other way you could get an X-ray besides hurting the already injured area? Now we are starting all over again with the healing process. No sign of any breaks/fractures. Dr. Vernon said probably a soft tissue bruise, etc. Wish you could have secured him in another way as to not re-injure his already injured paw. Not we wait and if it gets worse, I will be forced to bring him back, but I am not happy how he appeared to be further injured by the X-ray process. Goodness people....I know we can do better than this? Would this be acceptable to you if it were your kid with a broken arm? Very disappointed on how he was treated in the X-ray room. Love Dr. Vernon...she was wonderful..this is no reflection on her, but wasn't sure if she was overseeing this or if it was the techncians that injured him all over again. "

 Sarah - 11/10/2018

" As always DR. Vernon and all her staff members are caring, professional and attentive to each and every concern I may have; and they continue to give my animals the best care possible. Thank you, Connie Wright "

 Harley - 11/09/2018

" Taking care of our family dog after being hit by a car. Instructing us well on proper care and exercises for recovery. Listening to my concerns and really making us feel welcomed and cared for. Thanks so so much!! You guys will forever be our vet now!! "

 Bella - 11/08/2018

" Nikki is amazing as always. Bella LOVES her! "

 Mikey - 11/03/2018

" I brought all 3 of my dogs and they loved the fear free aspect of the whole appointment. They received treats. "

 Guisla - 11/03/2018

" We truly recomend this clinic... excellent staff... very kind, very human. "

 Anya - 11/02/2018

" I love this place!!! "

 Scooby - 10/31/2018

" This was my first visit to 1st Vet and I was very impressed with their care, concern and willingness to answer my questions. Scooby was incredibly well treated and they even called the next day to see if she was doing okay!! Super impressed!!!! "

 Cooper - 10/30/2018

" We came here as our regular vet office could not get us in to be seen for several days. This facility is beautiful and the exam rooms are nicely decorated with top notch equipment. I liked the separation of dogs / cats in the clinic. The tech was wonderful with my dog and took down all my concerns. Vet was also very attentive and genuinely seemed to like animals. Explained options for treatment of symptoms and potential costs ( X-rays and assoc. fees ) I liked the quick check out done in the exam room, although it would be nice to see a "breakdown" of the charges. The only thing that I didn't care for was the 30 minute wait beyond our appointment time to be seen but I understand that sometimes that is beyond the doctor's control. "

 Lily - 10/30/2018

" Love this place. The snacks are an added bonus. "

 Sami - 10/29/2018

" The examination. The doctor did so well with my new puppy. "

 Coco - 10/27/2018

" The technician whom cleaned my dogs ears before packing them was extremely gentle and more thorough than I thought possible at removing so much debris, I was very pleased the quality of care given as usual. Thank you . "

 Cooper - 10/23/2018

" Working with my dog to make him trust the Vet instead of just holding him down to inspect him. Listening to everything wrong and keeping my dog in the room with me instead of taking him away. Will be making you my regular vet from mow on. "

 Halo - 10/23/2018

" The entire staff is caring and kind. They are reassuring as well. The new location is so comfortable and every time I am there, they take extra steps to make sure that my dogs are comfortable and happy and I am too. It is easy to get an appointment and they are usually on time, barring a lot of emergencies. If I have to wait during any emergency I don't mind, as I know if I was coming in under those circumstances, my pets would be the priority. That is how I first came to know them and my animals have been clients since that time, which was back in 2008. I have always received the best care. They have seen me through 2 dogs who have passed due to old age and my current dogs. I am very happy there. "

 Neko - 10/23/2018

" We actually made an appointment for Neko elsewhere but brought him to you instead. Without hesitation you treated Neko anyway. Thank you !!! "

 Beethoven - 10/23/2018

" So grateful for this staff and understanding of Beethoven's issue! "

 Rocco - 10/19/2018

" Very professional. They display concern about the well being and comfort of our pets. "

 Kimo - 10/19/2018

" Dr Venable, Nicki and all make each visit great for me and my pup! "

 Lily - 10/13/2018

" Staff were very good at establishing a friendly interaction with our dog. They provided her with treats to help ease her into the strange environment and genuinely care about getting her comfortable during procedures. "

 Mojo - 10/12/2018

" Great staff! And Dr. Venable has been fantastic! Extremely professional with us and invested in building that relationship and trust with individual patients so necessary for provision of treatments to animals. I am picky about my veterinarians and I MUST feel the doctor is both knowledgeable and well-trained, and be comfortable and secure in the fact that the doctor genuinely cares about my kids; Dr Venable (& staff) definitely meet our high personal standards. "

 Pookie - 10/11/2018

" The staff was so friendly and I really enjoyed our experience "

 Dipsy - 10/11/2018

" Keeping the communication open and constant during a surgical procedure is important and that is exactly what the Vet did. I'm very pleased! "

 Nico - 10/10/2018

" Best experience at Vet office. Personalible, excellent bedside manner, techs are knowledgeable, less stress for my pet. "

 Yotee - 10/09/2018

" You have the doctor that really do care about the animal and that is the most important to me and that person is DR. Kung. Thank you very much "

 Marley - 10/09/2018

" My pet and I absolutely love Doctor Karuso. My puppy Marley is always so excited to see her which makes the experience so good considering he is often scared of others. Thank you Dr. Karuso!! "

 Minnie - 10/07/2018

" I absolutely loved this clinic! Dr. Carusco was wonderful with my shy cat and the staff were all very friendly. The waiting room looked very clean and the room I was assigned to was really cozy and nicely kept. Truly a gem! "

 Stella - 10/07/2018

" Wish Miss Stella Rose would let dad and I tend to her nails! Will buy can of CHEESE WHIZ and hope that helps! Great trick!!! "

 Blake - 10/06/2018

" Nothing, you worked us in for an emergency. "

 Hildy - 10/06/2018

" Nothing went wrong. Everything very nice, especially Dr. Caruso. "

 Bear - 10/05/2018

" They genuinely cared about Bear. They were very thoughtful and professional working with him regarding his water therapy. Bear does not like water!!! They did a great job putting him at ease. "

 Bella - 10/05/2018

" Nikki is fantastic! "

 Sarah - 10/04/2018

" All my visits have gone very well, great �� job!! "

 Ziggy - 10/03/2018

" It was a great experience! Even tho Ziggy was anxious because of the weather, he settled down resonably well for being in a new space. "

 Bentley - 10/03/2018

" Lower the cost "

 Zoey - 09/29/2018

" I love this Vet's Office. The emergency vet that we saw was very professional and informative. I always recommend this vet to friends who have animals. "

 Jerry - 09/25/2018

" We love dealing with Dr Vernon, she is very caring and an excellent Doctor. I totally trust the care of my pets to her. "

 Kodah - 09/22/2018

" Everyone was so sweet and caring. I noticed that my dog was very calm when she’s usually pretty timid so that was great to see! It was an awesome first visit and we are happy that we can comfortably take her some where to get taken care of! Staff is so friendly! "

 Tito - 09/19/2018

" This was a very good visit. "

 Chi - 09/18/2018

" I appreciate your willingness to get down on the floor with the pet and make friends so they’re not so afraid. "

 Aimee - 09/14/2018

" Team work of staff. "

 Ellie - 09/14/2018

" I love the care and attention you provide to get my dogs comfortable. When it’s time to leave, the stress isn’t there and it doesn’t leave them all wound up. "

 Kimo - 09/12/2018

" Nicki (sp?) , Dr Venable and front desk staff are all great with me and my cranky Kimo! "

 Shelby - 09/11/2018

" Such a nice clean building, pleasant staff. The best place I've ever taken my pets to! "

 Gracie - 09/09/2018

" Thank you for your concern about me as well as my pet. When our four legged family members are ill, it's as stressful for us as well as them, and I'm grateful for your reconsideration. "

 Bella - 09/07/2018

" Dr. Dahlquist is the best vet we have ever had. I wish she was more than an emergency vet because we would have her as our regular vet in a heartbeat. She clearly cared about the well being of our dog more than anything else. She was hands down the best thing about our visit. "

 Bear - 09/03/2018

" You treated Bear like he was your own pet. That said a lot. "

 Sarah - 09/02/2018

" Each and every person from the moment you enter the building to the time you leave treat you and your pet with the most sincere genuine warmth and commitment to meeting all your needs , I will only use 1st Pet as they truly care are commited and are more knowledgeable than any place I have ever gone before. DR. Vernon and her staff are the best of the best!!!! Thank You Connie Wright�� "

 Suki - 09/01/2018

" I was impressed that they listened to me regarding the abuses that I had been informed of when I rescued Suki two years ago. They also understood that I was raised to take care of my own animals until such time as was necessary to see a vet, without judgement about it. I was raised around ranches and farm animals that we looked out for and treated as necessary. I also had worked for the county vet in the mountains where I grew up, and know basic techniques to maintain healthy animals. They were understanding and did not try to tell me Ive done anything wrong along the way, as Suki came out with a clean bill of health after 2 years in my care. Only paat injury arthritis andaging issues are of any trouble to her. I was also told over the counter treatments to help her feel better that most vets will not tell about. "

 Winston - 08/31/2018

" Absolute competence and kindness! "

 Lotte - 08/29/2018

" We are very pleased with the facility, care of the puppies by the staff and doctor. Our experience was wonderful. "

 Keli - 08/28/2018

" Doctor Vernon gave a very thorough exam and did an excellent job of communicating our options. "

 Blue - 08/17/2018

" We trust all of our fur kids to First Pet. Their customer service is excellent, and their staff is beyond friendly and caring. We will never go anywhere else! "

 Nauroth - 08/17/2018

" This place is awesome! We've been taking our dog here for a couple of years now and they have always exceeded my expectations. They are perfect for both emergencies as well as general health maintenance of your pets. Everyone from the front desk staff to the technicians to the doctors are all truly exceptional at what they do. They are all not only very knowledgeable, but they seem to really love what they do and it shows in how they make you feel like they truly care about your pet and all of your concerns. "

 Jasper - 08/17/2018

" Getting an accurate diagnosis was extremely important to me. Thank you. "

 Rose - 08/16/2018

" The new location is great! The facility is clean, large, and inviting. One suggestion is to place a pet waste station nearby with bags, if feasible. "

 Etta - 08/15/2018

" You guys are great. "

 Halo - 08/14/2018

" The staff is always kind concerned and very focused on pet's comfort. I have always been satisfied. The new offices are fantastic, and I appreciate the Senior Discount! Every person I interacted with was wonderful. I have been bringing my dogs here for 12 years. I now have 2 dogs, and previously I had 2 that have passed away. I appreciate the convenience and the hours provided. I do notplan on going anywhere else. "

 Kimo - 08/11/2018

" A shaded/turf or other area for arriving pets to do their business upon arrival would be great! I know it is Phoenix, but a car ride and anxiety tend to demand a relief break and the 7th Ave location is hot! "

 Lexi - 08/08/2018

" Continually helps to work with my Lexi and her major stress and anxiety of nail trims! "

 Dixie - 08/08/2018

" KEEP UP THE GREAT SERVICE !!! "

 Ellie - 08/01/2018

" I absolutely love your office. My dogs aren’t always well behaved and they get easily scared and uncooperative and the staff is so patient and gentle with them. I cannot tell you how much that means to me. You don’t hurry them along or add unneeded stress. Thank-you! "

 Doodles - 07/28/2018

" There was lots of love shown to my sweet girl "

 Roscoe - 07/26/2018

" I love the new office & every time I mentioned that to your staff they all showed expressions of happiness & gratitude for their new building. You have done an amazing job by keeping your staff happy. "

 Tootsie - 07/25/2018

" Everything was absolutely wonderful. Thank you. "

 Trixie - 07/24/2018

" Everything went well. No complaints. I like 1st Pet very much and I will continue to bring my 2 little dogs to 1st Pet. I recommend 1st Pet very highly to my family friends and acquaintances. Thank you. "

 Bianca - 07/20/2018

" Every step of our visit was superb. "

 Boots - 07/20/2018

" My visits are always very positive and they make my pet feel comfortable! "

 Mayhem - 07/17/2018

" Everyone was very professional and caring when it came to my kittens. "

 Daisy - 07/15/2018

" Overall it was an excellent experience "

 Timmie - 07/12/2018

" It took three staff members to check me in for surgery appointment. The first one didn’t know how to. The second one did a good job but left me with papers to sign then took another client back and never returned. The third one came out saying “is someone helping you?” She then proceeded to finish my paperwork. "

 Bubba - 07/05/2018

" The care and attention is always the best of the best ; I wouldn’t go anywhere else, as I trust Dr. Vernon and the entire staff with my Bubba and Sarah’s health needs. "

 Dot - 07/04/2018

" I really appreciated that the Doctor called throughout my dogs dental work to keep me up dated on how she was doing. It is really great to feel that the Dr. cares for your pet the way you want them to be cared for! "

 Rose - 07/04/2018

" The new facility is large, clean, and great. We had two interactions with two front desk staff. The first interaction went well as they explained waiting to clear a room and brought basket of refreshments. The second interaction was while checking out and the staff member did not seem interested in assisting with scheduling, handling payments. The doctor ans technicians were very nice, explained everything they were doing and why. We look forward to returming to visit this location. "

 Dixie - 07/04/2018

" Keep up the great work!!! "

 Molly - 06/29/2018

" The new office is great. While I was waiting for my cat the receptionist brought me a snack box. What a delightful suprise. Dr. Vernon is wonderful, she is great will all my pets! "

 Lola - 06/24/2018

" Everyone was super nice to my pet and my children and myself. Thank you all so much ! "

 Meesha - 06/19/2018

" Your entire staff does everything super duper.... Our kids love your staff....We are sorry that we cannot take you with us to Missouri...We are going to miss seeing you...... Sassie, Shadow, MeeshaRose, Sandy and Pat Wolfe "

 Nash - 06/16/2018

" Kaylee and Dr Caruso have been working with our dog Nash. They have been wonderful. He has anxiety. He is afraid of some noises, people and wouldn't let anyone pick him up..When we first starting going there he wouldn't let any strangers touch him or go near him. He now lets them pet him, listen to his heart and breathing. The front staff is very friendly when we come in too. "

 Dakota - 06/16/2018

" Great office staff, medical team and Doctor Highly recommend "

 Rocky - 06/14/2018

" Dr. J. Venable is very caring and knowledgeable. Acupuncture really works for my senior dog to get back quality of life during his senior years. I would recommend Dr. Venable to all my friends. "

 Arrow - 06/12/2018

" There is nothing that I can think of that the staff could have done better or one particular thing that went well. Every time we visit 1st Pet are experience is a great one. The staff is always very nice and take the time to answer any and all questions we have. This is the best Vet office I have ever been to. I drive 40 minutes to get there because we love this place! "

 Max - 06/09/2018

" This was my 2nd time at this office. Both times where a great experience !! Everyone was very kind to me & my cat! Every one in that office seems very happy to help us & knew what they were doing. I will bring all my cats here!! Thanks so much guy's! "

 Kush - 06/09/2018

" The doctor was wonderful! "

 Sadie - 06/08/2018

" Everyone is amazing at the Phoenix location. I know my pets are loved & cared for when they come for an appointment. The front desk is friendly & knowledgeable & the tech treated my dog like royalty. Dr. Vernon is amazing with my dog & with me. I would never go any where else. "

 Taiko - 06/08/2018

" Dr. Vernon is super patient and very nice. I can be a handful at times due to being an overprotective pet parent. Thank you! "

 Guppy - 06/08/2018

" So pleased to see EVERYONE was extremely kind to us, especially to my furry son :o) "

 Beanie - 06/05/2018

" Very attentive "

 Daisy - 06/05/2018

" There is nothing you could have done differently because I am thrilled with all the services I receive. My Daisy is very important to me and how your staff interact with her is superb they are all very caring so I know Daisy is in good hands. My thanks to all "

 Kahlua - 05/26/2018

" I would have liked to know that my small dog would be sick for a few days after shots. We won't give them to her all at once in the future. I really like Dr. Vernon and the front office staff. They will call and check on the animals which lets me know they care. Thank you. "

 Dixie - 05/23/2018

" KEEP UP THE GOOD WORK...... "

 Kayla - 05/17/2018

" All the staff are excellent. They really care about your pet and you. "

 Frieda - 05/17/2018

" Prices for a non-emergency visit and standard procedures (blood work, medication, sedation, etc.) are quite a bit higher than the average vet, but the staff seem to genuinely care about my animals and are very kind to pet owners. I like the “Fear Free” policy, too. Great place to take your pets! "

 Amy - 05/11/2018

" Love this vet, Vernon is amazing and she does so amazing with my animals! "

 Wilson - 05/04/2018

" We picked 1st Pet as our go to vet mainly because they also offer 24 hour emergency care. We have a rescue puppy who is very fearful of people and they are excellent with her. We've taken her there 2x for a nail trim and she has yet to hesitate to go. "

 Grayson - 04/28/2018

" Everyone was very nice and gentle with my cat. They took me back right away even though I was early for my appt. "

 Buddy - 04/26/2018

" Dr. Caruso has been amazing to my dog Buddy. She is very nice and knowledgeable. We have seen her twice now and she never pressured us into spending more than we were comfortable with, but always recommended what was best for Buddy. Will be staying with 1st Pet Vet because of her! "

 Princess - 04/20/2018

" Everything went very well on our visit except the blood draw. That wasn’t a major issue, just a little more stress for my cat. "

 Angelina - 04/19/2018

" Dr Vernon was so great to take all 3 of our cats at once to give them their vaccinations, so we would have time to make sure they did not have any adverse reactions to them before we went on vacation. The whole team at 1st pet has always been great to work with over the years to help our pets get healthy again when they have been real sick. "

 Sophie - 04/17/2018

" Every visit is always great in the 5 years I have been coming there I have never had a bad experience "

 Kitty - 04/05/2018

" All staff members have very good customer service, friendly, respectful and caring. They all seem to love and enjoy their jobs!! I like that type of atmosphere. "

 Shelby - 04/04/2018

" the tech and Dr were very kind and caring. My overall rating is very good. Thank you for working to get us through this time "

 Nash - 04/04/2018

" Kaylie and Dr Caruso have been wonderful with our dog. They have been working with for a month with his anxiety issues. "

 Daisy - 04/03/2018

" I am very pleased with everything at the clinic I am at glad I found you Taking care of my Daisy is very important to me thank you "

 T J - 03/27/2018

" Staff are very friendly and professional. "

 Tootsie - 03/27/2018

" Absolutely nothing. My pets mean the world to me and I am so very pleased with the excellent services that you provide. "

 Cubster - 03/27/2018

" I love how patient the vet and assistant were with my little cubster. He did not make it easy for them to give him his vaccine or have his nails trimmed but they didn’t get frustrated or upset and I really appreciate it. "

 Toby - 03/23/2018

" I really appreciate that everyone seems to care about my dogs when we are in. It feels genuine and that makes coming in so much more enjoyable. "

 Kayla - 03/23/2018

" Love how they listen to you and your concerns and offer help how ever they can "

 Katie - 03/15/2018

" I can’t think of a thing that could have gone better. Thank you so much for all of your help! "

 Hazel - 03/15/2018

" My dog is very skiddish and the staff is always so understanding "

 Maat - 03/11/2018

" Dr Vernon was very good at listening to my concerns and provided excellent advise for my cats issue "

 Tessa - 03/10/2018

" I still think vet prices are ridiculous... $22 for a nail trim that takes 5 min is outrageous. That’s the main reason my dog goes to a groomer - she gets a bath, brush, anal glands, nail trim and ear cleaning for $35 out the door. "

 Kleopatra - 03/02/2018

" I have used them mainly for after hours emergencies over the past 10 years or so. With the most difficult decisions I had to face, I was treated with the utmost respect, and was given plenty of time to say my good byes. Everyone here is caring, compassionate and understanding. I highly recommend 1st Pet for taking care of your furry 4-legged kids. "

 Jack - 02/27/2018

" I absolutely loved how well everyone interacted with my dog. Being deaf and half blind he gets overly anxious at the vet and they did everything to make his anxiety decrease. I couldn't ask for a better experience or vet clinic for my fur babies. "

 Lola - 02/23/2018

" N/A, you guys are great! "

 Meah - 02/21/2018

" Could not have done any better. Everything was a wonderful experience and I really enjoyed talking wit Dr. Caruso "

 Sarah - 02/10/2018

" My experience is great every time as my pets are always treated well and that I appreciate! "

 Shiloh - 02/08/2018

" Doctor spent time trying to make my dog feel comfortable. Shiloh suffers from anxiety at the vet and great efforts were made to make both of us at ease! "

 Jackson - 02/06/2018

" Words can not describe our whole experience with 1st Pet Vet on Union Hills. From the minute you hit the front door, to the minute you leave, everyone is exceptional! I love how everyone makes the conscience effort to call your pet by name, rather than a generality. Our tech Kaylie was so professional, bubbly, thorough and listened intently to any comments that we wanted to note. Our Doctor, Christina Vernon, DVM, talked honestly and offered great suggestions and professional advice. Although I did not note the names of the ladies at the front desk, they too were a fantastic representation for 1st Pet. They made the initial check in and the check out a professional experience. Be proud 1st Pet Veterinary Centers!!! "

 Bandit - 01/31/2018

" You could.of told us payment plans were availiable once we found out that our dog needed surgery instead of giving us the feeling of no hope at first to save our dog's life. There was a lot of precious time waisted to where my dog almost went septic that could have been avoided. But in the end everyone came together and made the experience absolutely wonderful. I could not be more thankful for the way everything ending up! "

 Garnet - 01/30/2018

" The veterinarian and staff were first-rate. Thank you! "

 Charlie - 01/27/2018

" Everything and everyone was great. Thank you so much. The only thing I would change or add is provide poop pickup bags for us for when our dogs poop out front. I know you guys say you have a service to pick it up but I personally feel like if my dog did it, I should clean it up. I appreciate you guys offering to do it but I feel it is my obligation. So that's it, just poop bags :) "

 Roxy - 01/26/2018

" Everything always goes amazing here. Thank you. "

 Brutus - 01/25/2018

" Just more personable, We have never had the puppy care or treatment. We have only been in to put our 3 elderly dogs to sleep. Its nice that we can get well care provided also. When our 3 elderly dogs passed, the techs and doctor were awesome in softening the heartache we endured. The cremation package and paw print was very comforting. Knowing our family is together was heartning, love this service. "

 Lilly - 01/23/2018

" My dog always nervous at vet but they really help to make it a friendly experience "

 Zena - 01/20/2018

" Rich was very helpfull and considerate. I appriciate how caring he was. The lady Veternarian was exellent also. I can't remember her name at the moment, but I would definately bring any of my pets here again for care. Thanks to everyone who helped us there. Everyone was wonderful! "

 Izabel - 01/19/2018

" I am very confident of all of your staff to only provide the utmost best treatment for my pups. I am so happy with the service. My dogs mean so much to me and I only want the best for them. Since my first visit as an emergency patient, I only bring my pups to this office. I love the hours you all keep. I have had numerous non emergency appointments for my own reassurance of the health of my pets. Not only have I seen the staff while caring for other pet emergencies, I have seen the love and compassion they show. They sincerely love all the animals. The follow-up calls from your staff are very appreciated and they don't rush to get off the phone but want to ensure I am comfortable and understand. Thanks to all of you. Keep up the good work and keep hiring people that really care for our pets. "

 Bytor - 01/04/2018

" 1st Pet Vet took great care of our dog when he needed surgery. They explained the process so we knew what to expect. To improve, it would be beneficial to provide updates (maybe by text) when the times are longer than expected. "

 Bubba - 12/27/2017

" My pets are treated with kindness and that is important to me along with the professional is that everyone displays . Thank You�� "

 Cali - 12/21/2017

" Kindness "

 Ruthie - 12/05/2017

" Great visit as always. Great staff. "

 Weezy - 12/02/2017

" Red carpet customer service for my pet and me "

 Dixie - 11/24/2017

" All is good "

 Happy - 11/22/2017

" I love that they love my dog! "

 Moose - 11/17/2017

" The staff is very kind and patient. I appreciate that they don't try to rush you out of there. "

 Celie - 11/16/2017

" When a pet is being seen for a recheck exam (follow up) to see how they are progressing with the prescribed treatment, the cost of the exam should be significantly less (like half price) rather than just $10.00 less. "

 Aries - 10/26/2017

" Always pleased with staff, and care of our pet. Always l "

 Gracie - 10/20/2017

" I arrived with serious health concerns for my pet, and every person I spoke with responded by careful listening, asking pertinent questions, and addressing every concern. They did this while being both professional and fully present to me and my dog. They were caring and attentive and gave my dog such loving attention that she reacted as if she was on a play date rather than undergoing serious medical tests! "

 Callie - 10/12/2017

" The professionalism and the love towards the animals is awesome but it's a little too expensive making me think I need to go elsewhere "

 Tippy - 10/10/2017

" We have no complaints. The staff is always friendly and knowledgable. "

 Jazz - 09/16/2017

" Everyone was very positive and upbeat. "

 Harley - 09/13/2017

" Every time we go to the vet we have a great experience. Always so friendly and helpful. "

 Chanel - 09/13/2017

" Nothing; I am so thrilled with the service and the people that I am changing from my vet of over 35 years to this practice. "

 Baby - 09/13/2017

" Everyone was great! The tech was so sweet and have my kitty lots of love and treats. It was a wonderful experience. "

 Puppy - 09/10/2017

" Your kindness is always appreciated! "

 Happy - 09/06/2017

" Perfect, love this place and the people! They love my dog and are concerned for me as well. Thank you. "

 Charlie - 09/05/2017

" Everyone here is so kind & loving to my cats. That is extremely important. Dr. Vernon is the best!! "

 Meow - 08/30/2017

" The vet made my pet very comfortable! So I really liked that.-Denise "

 Bianca - 08/12/2017

" From start to finish with Bianca's Kenton dental appointment went perfectly!!! "

 Peewee - 08/10/2017

" We love Dr Vernon and her staff. They truly love animals and their jobs. We have been going there for years. "

 Mr Peabody - 08/08/2017

" So happy we found 1st Pet we will be making you are regular vet for our animals "

 Baby - 07/29/2017

" The entire staff seem to really care. Top notch care ! "

 Harley - 07/29/2017

" We switched vets awhile ago because we were unhappy with how the last vet treated our Pitty. This vet makes him feel so loved and doesn't have anything negative to say because of his breed. So thank you! "

 Kaia - 07/27/2017

" The staff, as always, was AMAZING. They were so kind and gentle to Kaia. They answered all of our questions. Got a call from the Doctor today. Great service! "

 Winnie - 07/26/2017

" thank you all for being so understanding and caring! "

 Penny - 07/26/2017

" We were extremely happy with our visit! "

 Franny - 07/21/2017

" My dogs don't mind coming here, the techs and dr.s are wonderful and caring "

 Kayla - 07/12/2017

" I don't think you could make it better. Very impressed by the thoroughness of examination etc "

 Becca - 07/01/2017

" Everything has always gone well in my visits. "

 Prim - 06/21/2017

" Nothing. You were great! "

 Zoey - 06/15/2017

" I love 1st Pet Vet. Your staff is always so friendly and great with my dog. You explain procedures thoroughly and don't pressure me into doing unnecessary things or buying unnecessary supplements and food. "

 Poppy - 06/12/2017

" From start to finish, we felt comfortable with the staff and doctor. They genuinely care about the animals they serve! They were truly amazing and we are so grateful! "

 Lucas - 05/16/2017

" I always use you guys when I have an emergency! You guys are the best!!!! Love my dogs einstein and Luke riddle "

 Saydee - 04/21/2017

" Dr Vernon & Ila are the best. Felt my pets received their fair share of time and attention by both, doc & tech. Could not ask for better treatment. "

 Riley - 04/13/2017

" Everyone is so nice and helpful. The staff makes me feel like my 2 baby girls are the most important of all animals. They all come in and love on them and make them feel special. I appreciate that, because my girls are special. "

 Becca - 04/11/2017

" All my visits have been very positive for my pet and myself. Keep up the good work. "

 Mr Whiskers - 04/09/2017

" Loved that I was called the day after our emergency with updated information. I absolutely was surprised by the follow up call asking how Mr. Whiskers was doing. Really appreciate the concern that everyone had for my pet family. Thanks so much! "

 Princess - 04/06/2017

" it was all good. "

 Lily - 04/06/2017

" It was all good "

 Tj - 03/20/2017

" Clinic was very clean and the staff was very friendly! We're very glad we switched 1st Pet! "

 Tinkerbell - 03/19/2017

" This was our first visit at 1st Pet. Our beautiful pup was very ill, and after many tests it was found she had cancer. Dr. Holliman was extremely caring and thorough, even calling us twice. We unfortunately had to put our beloved pet Tinkerbell down yesterday and everyone at 1st pet that we came into contact with was feeling her loss as much as we were. We definitely appreciate everyone there. "

 Happy - 03/17/2017

" Less waiting time "

 Sophie - 03/10/2017

" Sophie was very nervous but your staff went out of their way to make her comfortable. Thank you so much! Ashley and Sophie "

 Ami Gator - 03/09/2017

" We love Dr. Vernon. She's amazing. "

 Lola - 03/07/2017

" Front desk staff was very friendly! Alyssa Shaw was my tech and she was awesome. She was knowledgeable and took a genuine interest in my dogs care. "

 Pudgy - 02/25/2017

" This most recent experience at 1st Pet was as good as it gets. Attention to the customer - both two--legged and four-legged was superb. "