ADD ADHD Treatment Center
ADD ADHD Treatment Center
1524 Independence Parkway - Suite A-1 Plano,TX 75075
Phone: (972) 943-0410
Fax: (972) 212-4270
ADD ADHD Treatment Center 1524 Independence Parkway - Suite A-1 Plano,TX 75075
Please call for information
No Medicare / No Medicaid.
VISA, MC, and DISCOVER
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" Ironically I'd gotten the time for the appointment wrong and the doctor called me specifically to make sure I was still good for the call - which was really helpful and meant I could have my appointment despite my error in the timing. "
" I waiting on my follow-up appointment. I hope to hear from someone next week. It would be nice to provide the patient with an expected date for the additional testing. Overall the service and visit were excellent. "
" Always great service! "
" Thank you for the assistance "
" This was our first visit and walked out with a better understanding of what ADHD is and what the next steps would be. Everyone was very kind and thorough from start to finish! "
" I had a really great experience. Dr. Patanker really listened, took the time to educate, and was understanding to my concerns and apprehension about medication. My appointment was timely and the front desk staff were courteous and efficient. I will definitely recommend this facility to others. "
" Awesome experience as usual! "
" Honestly everyone there from the front desk staff to the doctor herself were absolutely wonderful in every way ! "
" Dr. Chuang is very kind and easy to talk to. He has helped me so much with addressing my focus and making sure I’m on the correct medication. "
" This was a virtual appointment but it went very well and is very time-saving. "
" I have trouble with the telephone system. I’m never sure exactly what number to push. I miss the old days of human receptionists. Perhaps a clearer more specific or detailed recording would help. "
" I’ve always been more then satisfied with the service and hospitality. Thanks Chad Lee "
" So pleased they read my e-mail prior to the appointment and addressed what was said. Very, very grateful for such an awesome and caring doctor!!! "
" Very satisfied with the overall operations of this team. "
" The staff and doctor treated me with the best of care amd made feel at home . I am happy to be getting the treatment and the help I deserve. Thank you ! "
" The doctor was very helpful and explained the situation appropriately. "
" Much better than the previous office that I had visited! Doctor was very knowledgeable and helpful, and the receptionist was too "
" Big thanks to Dr, nurse, and all as I couldn't get onto zoom in time since my phone broke! Thankfully Dr. Chuang called me back on a coworker's cell phone I had carried outside, and the appointment went fine. "
" I appreciate the service we receive! We are thankful we found this center! "
" Telemed appointment "
" Always a great experience with nice and knowledgeable staff. "
" I love Dr. Chuang. He is a great doctor. "
" The staff was amazing! Dr. Chuang was fantastic and to the point about the information. I am excited to move forward with my journey and be supported on my options to treat my adhd. "
" thank you. "
" Dr. Chuang has a great bedside manner (warm, personable and caring) and was great with my 9 year old and me. This was our first visit with him and I left hopeful that he can help my son. "
" Very satisfied with the medical care I receive at the ADHD Diagnostic and Treatment Center. Everyone I dealt with was courteous and helpful. "
" Dr. Patankar is so calm and patient. He spends so much time with you and puts you at ease. Highly recommend! "
" Everybody that I have spoken with at the office is extremely nice. They made the experience much more pleasant than I was expecting it to be "
" This is one of the first offices that I have been to that everyone was so nice and doing their job well. "
" Very courteous and quick! Thank you! "
" I found on next door. "
" Great doctor and great staff! "
" As always, Dr. John is fantastic. He is caring, attentive, and personable. "
" ❤️ my doc!!! "
" 1st appointment went great and very informative!! Looking forward to the follow up soon "
" doctor is great in chatting and making me feel comfortable. desk service is outstanding. "
" Like the doctor and looking forward to finding a med that works for my son. "
" Could maybe have spent some more time together. I get the feeling from a lot of doctors they're super busy and that I'm trying to force feed them information about myself instead of sitting there with them thoughtfully and carefully asking questions. But, it was good, it was kind, thoughtful, and careful enough to have my full confidence and I suppose that's what really matters. "
" This was our first visit and I was nervous, but from the first moment we walked in everyone was very welcoming. "
" First appoiment so good things so far let you know what's up after next "
" I'm so glad I took the leap and came to this treatment center. The best hands down! "
" Great experience as always. "
" Was very pleased! "
" Doctor chaung is the best doctor I've ever met!!! This is THE BEST SERVICE EVER! "
" We had a great experience with Dr. Roberts! She was so easy to talk to and was great talking to our 7 year old. After the consult, she never made any question feel silly and spent the perfect amount of time explaining the process and expectations. We are looking forward to working with her on improving our daughters focus and learning success! "
" I love this office and the staff here. Dr. Chuang was highly recommended to me as the best ADHD doctor in the DFW Metroplex and he needed those expectations. He fully explained ADHD to me and my family and made it easy to comprehend what it does. He provided many examples sand metaphors. If you or a loved one think you might have ADHD, come visit Dr. Chuang. There is a reason why there is a wait list for him ! "
" Everyone made me feel very comfortable and welcomed! "
" Dr. John and all his support staff have been so friendly and helpful throughout this journey. Telemed platform is easy to use. Very grateful to have found this clinic. "
" Needs to file appointment cost with insurance. "
" The ADD ADHD facility in Plano is amazing and everyone in the building is so kind and wonderful to operate with. I have know this facility for years and Dr C is one of the easiest people I have ever me to engage and speak with. I love this office. "
" Doctor Chuang it’s the best, he’s always caring, positive and outgoing The appointments are fast and to the point but he does take The time to listen to any questions or concerns. "
" Amazon service & care here. After being excused and not listened to by so many doctors, this place is truly changing my life. I appreciate everything y’all do. "
" The staff is beyond amazing. I love how kind and professional they are. Everything is gone with extreme satisfaction whether online or in person! Love the staff! Love the care they put in me! "
" Think appointments should be in person now that COVID is past. Patients vital signs and weights are not being checked with virtual visits. All other physicians have returned to in person visits. Zoom does not provide closed captions and for hearing impaired, information is missed in the the virtual platforms. "
" Great first experience. "
" Had a hard time getting my appointment setup. I had to call and email the person who setup my appointment repeatedly on the day of my appointment to get the details sent to me. Ultimately the front desk person was helpful in getting the information I needed. I wish communication could have been a bit better from the scheduling side, but I had a great experience with the doctor. "
" The office is comfortable and everyone was very kind. "
" Doctor was incredibly friendly & actually seemed to listen, when many doctors have not listened to me about my issues. Very good experience. "
" Great doctor and staff! "
" I’m so happy I found y’all "
" Excellent Doctor! SO nice & thorough! "
" Dr. C and PA Jean are incredible and very thorough! Wouldn't want to go anywhere else "
" Scheduling was chaotic at best with conflicting communication. I'm also unclear on the check-out procedure and still need to pay for our 1st visit. Given our initial experience, I'm not confident scheduling the labwork or the 2nd appt the Dr mentioned will happen in 2 weeks. Dr. Roberts, personally, was very helpful and I look forward to continuing with her in the future. Hopefully, in the future, there will be in-person appts during which the Dr. can get to know our son. "
" Doctor was kind of abrupt. I usually get a few more minutes where I am asked more questions. I guess this is done in the past by check in person, which I did not have with zoom call. Previous PAs zoom calls were more thorough. No question of any changes since last visit was asked. "
" All virtual. But visit with Dr. Chuang was great. Really served me well. "
" Dr Jon and staff have been amazing. I had my first visit during Covid and over Zoom. It was my first of this kind as well, and they were so kind, patient and most of all, normalizing. "
" I like the convenience of telemedicine; I hope it continues to be an option for follow-up appointments. "
" I’ve seen two PAs now (I think there are two???) and both are amazing! Super kind, caring, and willing to listen and provide feedback. Give them a raise! "
" Great experience all the way around. Everyone was courteous and knowledgeable. "
" Dr. Chuang is absolutely amazing!! He’s been so validating of my experiences and patient with my journey (not only patient with me, but also thanks me for being patient during my own journey!). I’ve seen a few psychiatrists as a teenager and adult, and Dr. Chuang is a breath of fresh air. He’s an amazing doctor AND person! He truly listens to his patients, takes their opinions and thoughts into account, and legitimately wants what’s best for us. He’s so excited for us to succeed and thrive! I’m still on my journey with him, and as someone who typically has tons of anxiety when it comes to doctor appointments (especially psychiatrists), it’s amazing that I’ve always actually been excited to speak with Dr. Chuang. He is truly a lifesaver, and deserves all the recognition! I recommend everyone go see him. I feel like I can’t put into words just how truly amazing he is. THANK YOU Dr. Chuang! "
" The doctor was very nice. I am not convinced though that the whole process of the ADHD assessment is thorough enough. All done virtual or through online assessment, with no in person observation. My son is very skeptical. "
" Very good “bed side” manner from ALL the staff. Very sympathetic and great to explain treatment with the science behind it to the lay person. GREAT PRICES for those without insurance or not in-network pricing. Overall I feel so much better after treatment. I can say the Diagnoses was spot on and my treatment was corrective with professional concern for adjustment each follow up visit…. Thanks to all I see at the center! -Doug Robinson "
" Dr. John is always pleasant and helpful. He is patient with questions and makes the overall visit amazing. "
" You guys are the best! "
" This was an online visit! "
" My experience with he doctor and with the ADHD Center has been amazing. After first seeking treatment elsewhere and being met with long wait times to see the doctor, I'm so thankful that I found this place. The doctor addressed all my questions and concerns quickly and with great care. My prescriptions were filled within hours. Thank you! "
" Dr Patankar is a great Dr and I’m very satisfied with the care I have received. "
" The staff and doctors are truly wonderful. We have been patients for well over 6 years and are very thankful we found them. "
" Great PA! We love working with her! "
" Still waiting for tests and bloodwork "
" However one of the medicines was not filled, pharmacist said he never received the prescription. "
" Great appt, as always. "
" Great experience with the whole practice. "
" Did not want to see pa Wasn't told I did. Then was told I owe 250. So still don't have my meds. Why was I not told this months before. Very irritated. "
" The appointment was so informative. It feels so good to understand my symptoms, how they impact my life and receive a diagnosis. I should have done this years ago. "
Amy S (F)
" Telemed was excellent with Dr John! "
" Always fast and thorough! "
" Dr John was very courteous and very friendly. He truly listens. I felt very at ease with him. "
" All Great! "
" I asked for a copy of an invoice I paid in September and it has not been emailed to me yet. "
" Very courteous and professional. "
" Jean PA has connected with my daughter where she has started to open up her mind to helping herself identify steps in enhancing her ability to tackle ADHD. "
" I am so pleased with how my son is doing in school since Dr. Chaung took over his medication strategy. He is less anxious about school and more confident about himself. "
" awesome Doctors & PA's here ! "
" After the appointment with Dr. Chuang, I received a text saying I need a referral from my doctor. This is a repeat of what happened one month earlier. Last month, the Methodist Health referrals department had to finally call the ADHD clinic to explain what to do. it's --Magellan--, not BCBS of Texas, that handles claims/follow up on mental & behavioral health care, just as in previous years. Please contact the Methodist Health referrals department right away to resolve this. Thanks! "
" Dr. Patankar and Stephanie have been responsive, courteous and above all professional. I could never ask for a much better Doctor and team to help me. An efficient and responsive team! Kudos to all and I recommend them! "
" I love everyone in this office! I actually look forward to speaking with them! Thank you for everything you do! "
" This office has always been very helpful and professional. "
" Thx so much for your help vyvanse has really helped me stay on task "
" Long time patient and have always had an excellent experience. "
" I Really like everything about the visit, DR, and staff EXCEPT the ridiculous mask requirement. If you want to wear a mask please do but forcing me to wear a mask or not get medical treatment is unconscionable. Please stop stepping on my rights as an individual to breath. If the mask helps and you are wearing one why should I? Again, everything was great except the asinine mask requirement. "
" I always have a hard time reaching the billing department to get my bills paid "
" I'm glad to have found Dr Chuang and his staff, they are very knowledgeable and courteous "
" Thank you "
" I love this doctor and their office. Always a wonderful experience. They polite and understanding. "
" EXCELLENT CARE & SERVICE RECEIVED "
" I am so happy that we found this clinic for Turner. The staff is excellent! "
" Dr. Chuong is so compassionate and you can tell that he really genuinely cares. "
" Dr. John did a fantastic job at informing and reassuring me. I’m excited to begin further diagnostics and treatment. "
" The experience was really top notch! I believe I met with John Chuang!! Keep loving your patients and giving great care!! "
" Great experience! Always on time and friendly. "
" one of best experiences I have had at a doctor!! "
" The online appointments are great. "
" Dr Chuang and the entire staff are always outstanding! "
" Always love the service I get from this staff. "
" Dr. Patankar is an excellent physician, very thorough, and has educated me a lot. He is also very pleasant and friendly. I like him very much as my doctor. "
" We love Dr. Pantakar! He values my children’s input about their medications. He has a wonderful bedside manner and truly listens to his patients! "
" The amount of care and patience was excellent. During my visit with Dr. Patankar, it felt like more of a conversation than an interview. I learned quite a bit about ADD/ADHD and how it could easily be misunderstood. Another thing I like about this clinic are the reminders that are sent out through text and e-mail--this was extremly helpful for my first visit. My first visit was done through Telemedicine, I enjoyed this very much! It was convient and the experience felt no difference than if my visit was done in person. The wait time was non existent, I went to my e-mail, signed into the zoom meeting at the time I was given, I was greeted by one of the staff members and within 5-10 minutes Dr. Patankar sat down and we began our session. "
" Awesome patient care! "
" These guys are the best! Been coming here for years and it’s changed my life! "
" Dr. Patankar is always very friendly. His staff is friendly also. "
" great office! the sending text messages is so convenient and the speed at which they got the insurance approval was incredible~~ "
" Very happy with the care I receive from the Dr. and her staff. They are very professional and compassionate. "
" The entire remote visit process is so seamless! Thanks y’all!! "
" Great job! "
" I'm not sure who was doing the preliminary part of my appointment, But I felt like she had an attitude or at minimum, She didnt smile at all, didnt respond to any repartee Or my little funnies I was saying. I just felt more like a burden Probably because i called and left 2 voicemail because i didnt Receive my zoom link until 9:29. My appointment was at 9:20 And nobody either told me it was late or even why. Other than that experience, Dr. Chuang is UNBELIEVABLE! Super attentive, listens to every thought or concern I have and Answers any questions I have. This Man has helped change my life!! "
" Everything was great! "
" Love the Doc - he really seems to enjoy helping people ! "
" Great experience. Dr. Explains my issues in a detail way. I appreciate the time he spends with me going over the issues and encouraging me with facts about ADHD. The staff explain things well and are very nice. "
" I have worked with Dr. Pantankar and staff since 2018. They are absolutely wonderful and have always provided me with excellent and individualized care. Because of their knowledge and expertise, I have been doing better than ever and succeeding in both my career and personal life. I am very thankful for them. "
" I have been seeing Dr. Chuang since 2016. He is on time, courteous, respectful and knowledgeable. Any questions or concerns I have are addressed and discussed with me in depth. I highly recommend this office. "
" Really enjoyed the initial conversation with Dr. Patankar, and found him to be educated and helpful "
" Merry Christmas! "
" Everyone has been really nice. Jeanette has helped me figure out all these emails and what to do. "
" I've had a diagnosis of ADHD since childhood. On and off medications for years through my previous PCP in my hometown. But it wasn't until recently that I started seeing Dr. Chuang to help PROPERLY manage my medications. All I can say is that he has given me so much insight to my disorder and even more encouragement that I CAN pursue my dreams and aspirations, which is something that I gave up on and saw as a lost cause due to the diagnosis. I am beyond happy to have found someone who truly understands the disorder and how to properly manage it. And to top it all off, his staff has always been very responsive and accommodating to my requests/needs from the start. 10/10 would recommend him to anyone who is or may be struggling with ADHD/ADD. "
" My visit was thorough and I felt that my healthcare was taken seriously. "
" Dr. Chuang is friendly and efficient. He takes time to ask questions about your health, listens and gives good feedback. He is never too rushed to take time to answer my questions and he always thinks of a way to ask about something he remembers going on in my life, too! Very personable and Very good at what he does with helping adults and children. "
" Very attentive, kind doctor and nurse. "
" My one frustration is the cost. Because we have no insurance it is all out of pocket. Because of the price paid for 5 minutes with the doctor, it was frustrating to also have to pay for separate prescriptions. I understand that he is trying to get the dosage correct, but it seems we could've been saved a little bit if it was a monthly supply from the 2nd appointment. Rather than just ordering a week's supply at a time. "
" After several years with this clinic I have always received excellent service. The staff is always helpful and courteous. "
" Thank you , Dr Chuang and staff "
" I waited on the zoom meeting for over 10 minutes and was never connected. I tried emailing and even tried calling with no answer. I later received a text saying to use a new zoom meeting link on my phone. So I had to type this long URL into my computer because that is where my headset and video were hooked up to. When I was let into the meeting I asked the nurse about it and she acted as though everything was normal and they were just running a minute late. When did y'all start using zoom meeting anyway. The old system was much more friendly. "
" I wish they would go back to using Chiron for the tele visits. Zoom can have security issues. I also found Chiron a bit easier to use (start etc..). "
" My appointment with Dr. John was great, and very informative. Before my appointment I worked with Shauna (spelling could be incorrect ) the intake coordinator. Shauna was very patient with me , and took her time to answer all my repetitive questions. "
" Love this place! "
" Easy visit, as always. Great staff and awesome doctors. "
" Great service. "
" The office is extremely professional. The receptionist is incredibly helpful and the doctor really listens. I highly recommend them. "
" Overall excellent experience "
" Visit with PA, Jean. She did a great job greeting and asking questions and listening to my updates and concerns. She also gave good advice and information on prescription that I was not aware of, even after taking several years. Nice. "
" The person that answers the phone was abrasive, and not helpful in answering my question. I asked about the amount that was billed for my telemed appointment. It was different from what she saw on her screen at first. Eventually she was able to figure out the discrepancy. I asked what constituted a different billing amount for the same routine telemed appointment, going on 2+ years. I get billed $77 or $114 for the exact same service, and all she told me was that it was at the discretion of the doctor, and I would have to get my medical records pulled, for a fee that she couldn't quote, in order to better understand why I'm being billed a certain amount. Seems like quite a burden to have to review the bill after every routine appointment to confirm I'm not being over-charged. Can you just be transparent about it, and make sure to send me a copy of the details of my visits, so I'll know when the charges are going to be different, and why? "
" Very good service "
" N/a "
" Dr Chuang the Best! "
" I have always had a top notch experience here. "
" Initially, Doctor Chuang made sure that I knew I could call him John - I felt that this was just so indicative of a man, a Medical Doctor, whose Professional purpose is to improve the lives of his patients, but also wished to develop a personal relationship with his patients. I knew immediately that Dr. John Chuang & I would always be friends. "
" The telehealth option is wonderful. Having to go in person has been. An issue before and time during workday. Made it harder to go. I have had to put off because can’t get away during workday long enough to go. Please keep this option. "
" It's been years since I've had a doctor and staff treat me with such care and kindness. The doctor took time to go over my questions, explaining issues in a manner that I could understand. SO happy to have found this group of professionals! "
" good 1st experience "
" I was very happy speaking with the PA yesterday, I had not yet met her (and I apologize for my typical ADD trait of forgetting a name as soon as I hear it). She was caring, compassionate and attentive. In this high stress time, especially for me with all the major changes in a short period of time, it was greatly appreciated she asked questions about me, and listened to the responses. I hate to complain to others, so I may not always give all the details of things happening in my life, but she was appropriately concerned and helpful. I really love everyone in this office. Caring and professional. I admit I miss Dr. Chuang, but I am sure I will see him again soon. "
" This was my first appointment. I was amazed at how well Dr John was able to describe the things I am going through. I look forward to further therapy and work . "
" Thanks for such great service and care. "
" Haven’t heard from the pharmacy for the refill "
" I didn't know what to expect but it was awsome. "
" Dr. Patankar has helped me significantly since I became his patient. "
" I was coming from running an errand and decided to logon to my appointment to make sure I was not late. The nurse signed on 5 minutes early and when she did she said that she’s going to have to ask me to pull over. I asked her if she can wait until our appointment in 5 minutes since I’m 2 minutes from the house. When we were reconnected and I was at home for our 11am appointment, the nurse was very short and rude. She explained to me that if I logon early, they assume I am ready and to not be driving again or I won’t be able to use the virtual service. I thought her tone was very inappropriate, and she spoke to me like I was a child. There are ways to speak to customers and convey the importance of safety while not chastising paying customers. This is a new system for everyone and we are all trying to adjust. I simply was trying to make sure I was on time for the call and would not have to spend time logging in when I got home and had no intention of conducting the call while driving and did not think the appointment would start until 11am. I was very unpleased with her tone and lack of understanding and quite frankly, do not want to interact with her again. "
" Did not call me to schedule a follow up. I called several times and left messages and when I got ahold of someone 2 weeks later they had scheduled a follow up appointment without even talking to me and never informed me of when it was, I was out of town that day and so it needed to be moved. I asked why and the person said it is all done through the app. Also they charged the card on file after my appointment automatically without asking. I’ve had really good communication from this office in the past. "
" As ALWAYS, we love the efficiency and friendliness of this office. "
" Dr. Chuang is the best. During tough times having a good doctor means a lot. The nurse was also very kind and courteous as well. "
" Excellent as always! "
" Great staff! They always do a wonderful job! "
" Outstanding patient care "
" We loved the doctor and how he related to our 19 year old. Gave different senecio’s that my teenage could understand and was very professional. "
" This was way more convenient than driving up there. "
" Dr. Chuang really takes the time to listen to his patients! "
" As always, EXCEPTIONAL care and experience! "
" Dr Choung is so wonderful we appreciate him so much. "
" Wonderful staff! "
" Very happy with Dr. C & the whole office. They’re always happy to help and address any issues right away. Truly appreciate everyone! "
" more patient education on drug. "
" None "
" The telehealth appointment went really well. No issues. As always, Dr. Chaung and his staff were helpful and informative. "
" Dr. P, Stephanie and all the other staff are fantastic as usual. Thanks Brian S. "
" First tele-visit. Once I realized my laptop camera lens was covered and my iPhone didn’t work everything was fine. "