Arizona Desert ENT Specialists

ENT Otolaryngology

Arizona Desert ENT Specialists

13555 West McDowell Road #104 Goodyear,AZ 85395.
Phone: (623) 512-4199
Allergy (Asthma)
Audiology (Hearing)
Otolaryngology (Ear, Nose & Throat)
Sleep Medicine
Hearing Aids
Balloon Sinuplasty
Please call for information
Payment Accepted:
, Major Credit Cards, Checks, Debit Cards, and Cash
Business Hours:
8:30 AM
4:30 PM
8:30 AM
4:30 PM
8:30 AM
4:30 PM
8:30 AM
4:30 PM
8:30 AM
4:30 PM

Recent Reviews

 Khazna - 11/22/2019

" Everyone in the back office was so wonderful, very helpful, and caring. But the women working at the front desk on Friday were not friendly or helpful at all, no customer service training. But the woman working front office on Thursday with orange hair was very kind and communicative with her patients. I also think you should provide closer bathrooms and wheelchairs to help with your PACU patients. But thanks to the great tech's and doctors there, you were all so great. "

 Gerald - 11/20/2019

" Parking at this facility is very crowded and hard to find. My appointment was for 3:00 P.M. but didn't get seen until 4:00 P.M. but the staff and quality of care was excellent, so I didn't mind too much. "

 Daniel - 11/16/2019

" Amazing staff and patient experience. I highly recommend. Thank you Everyone was super caring and friendly from the moment I entered the office. I had an in office procedure that went very smoothly, zero pain and and minimal discomfort. I recommend Dr. Charous and his staff without reservation Dr. Daniel Schneider "

 Leticia - 11/08/2019

" Thank y’all "

 Jessica - 10/31/2019

" Dr Charous and his team have been wonderful throughout this process and I would highly recommend them to anyone. "

 Carol - 10/26/2019

" Everything went well. I only had one item that bothered me. When the team was ready to do the 4th and final area of treatment I mentioned that there was pain. When getting ready to do the right side ClariFix I said that there was pain when they touched the opening into the area they were going to work on. I was expecting the Doctor to stop and add some more numbing medicine. However, he just continued with the ClariFix on the area. It was painful but it appeared that everyone was fine with that because the time involved was less then a minute. They took a lot of time to make sure that I was numb and as comfortable as possible. My question is why did they drop that concern near the end. It was the end of their work but it was still my body. I somehow felt that they no longer worried about me and just wanted to get done. A very bad move that left me feeling less then completely happy with the start to FINISH procedure. "

 Hugo - 10/25/2019

" I was a new patient for Dr.Daniel Charous office and of course the standard amount of questions for my medical history .The people at the front deck were friendly and the nurse who checked me in was very nice and professional Dr. Charous asked lots of questions about my history and symptoms I presently have also past surgeries.Being a survivor of 12 years he is ordered another test just to make sure things are good. One thing I thought was cool Dr. Charous knew who my Dr. from Cedars Sinai Ca.was which operated on me 12 years ago. I'm glad to have chosen Dr. Charous. "

 Andrea - 10/24/2019

" Dr. Fateh was very thorough in explaining the reason for my vertigo in terms that I could understand. The treatment was quick and in two sessions, the vertigo was completely gone. "

 Roger - 10/23/2019

" My only issue with the whole experience was the 1 hour wait to even get called to the back. I will be honest in that if not for the professionalism I received from everyone of your staff I would not have chosen to return. Although in all honesty if the wait is 30 minutes or more I will not return. Being self employed I understand things can run over, but I always take the time to either call my client but normally will at least send one of my staff ahead if I personally cannot leave when needed. "

 Pasquale - 10/11/2019

" Everyone I dealt with was friendly and courteous. All my questions and concerns were addressed along with providing options to move forward with my issues. I been to my fair share of doctors offices and this place rates at the top I would definitely recommend to everyone. Thanks "

 Margaret - 10/06/2019

" My appointment went well. Just waiting on insurance to ok testing and treatment. "

 Sylvia - 10/03/2019

" I was taken care of in the most excellent way. I will definitely refer this office to anyone I know who is in need of these services. Az. Ears, Nose and Throat physicians and staff are amazing Thank you for your excellent services. "

 Norma - 10/03/2019

" The entire staff is very professional and friendly. Top notch care all the way around. I will absolutely refer my family/ friends! Thank you all! -Norma "

 Benny - 10/03/2019

" I am very happy with your office and staff. "

 Randall - 09/27/2019

" My experience at the office of Daniel Charous, MD was excellent from introduction through post operative check up! I definitely recommend Dr. Charous’ ENT medical services for patients with such needs!! Randall L. Noftall "

 Gerardo - 09/27/2019

" Happy with the service "

 Matthew - 09/19/2019

" Dr Charous and his staff were fantastic. Very straightforward and thorough and common sense approach with no nonsense. Was able to get allergy testing, CT scan of my sinuses and nasal scope all done at my appointment in the office. "

 Khazna - 09/18/2019

" Mercedes was so helpful and kind. She explains things in a way that we can understand. The tech and front desk woman were also very helpful. Thank you "

 Theodore - 09/12/2019

" I seldom ever rate anything or body at the top of the rating matrix because there is always room to improve, but in this case I simply do not see any reason for improvement in my particular case. I wasted a lot of time, and money, seeing other types of practitioners before seeing Arizona Desert ENT, which by the way, was recommended to me by my family doctor. The one most important factor is, by my seeing these people, my wife is not longer threatening to beat the crap out of me because of my hearing. A super win! "

 Gisselle - 09/11/2019

" Very upset with the waiting time at the lobby which was for more than an hour , and there was people that got their after me and they went in first. "

 Anna - 08/28/2019

" I consider Dr Daniel Charous excellent doctor! "

 John - 08/27/2019

" I had a great experience. The staff was awesome. "

 William - 08/23/2019

" Everyone from reception, medical techs, Dr Fateh, Dr Charous and his Practice Manager Brlinda were very professional, courteous and cared about me, my condition and treatment. I found a new ENT provider. Thank you very much. Bill "

 Dennis - 08/16/2019

" Wait time was a little too long. I didn’t get in til 40 minutes after my scheduled appointment. However, once in the doctor and staff were outstanding. He understood that we live out in the middle of know where and travel time is a 5 hour drive, thus he did all he could in one visit. "

 John - 08/16/2019

" The staff was incredible. They went out of their way to be kind to my 3 year old daughter who was with me for the appointment. Dr Charous was great as well, explaining the diagnosis and his recommended treatment thoroughly and clearly. "

 Deborah - 08/14/2019

" Very happy with my overall experience. :-) "

 Tiana - 08/06/2019

" I appreciated the great patient care the front office offered. Ruben got me in quickly. Mireya and Ana Lisa were very helpful. The back office treated me well and appreciated them helping me get to the root of my problem. "

 Emelia - 07/31/2019

" This is my favorite Dr.’s office ! "

 Larry - 07/30/2019

" Great group of personnel, enjoyed the experience. "

 Kenneth - 07/30/2019

" You guys are the Best of the Best special Thanks to Mercedes she is the Best "

 Candice - 07/27/2019

" I waited over an hour to see the Dr. But he was worth the wait and was very patient with me. "

 Debra - 07/23/2019

" Wonderful office "

 Amelia - 07/23/2019

" Belinda, and Amy were very helpful when my mom went to see Dr Charous. They made us feel at ease during a difficult time. "

 William - 07/16/2019

" The ENT was very thorough. Much more so than my previous experiences with other ENTs in upstate NY. "

 Kalvin - 07/16/2019

" And Amy was a real sweetheart "

 Mary - 07/12/2019

" Wet area in waiting room. Was not cleaned up even after reporting it to front desk. It was there when I came in and still there when I left. "

 Amelia - 07/11/2019

" The Scheduling team, MA's, Practice Manager, are all great at what they do. Practice Manager went above and beyond to help us out when we had auth issues with the insurance. You should all be proud at the quality of service you provide to us patients "

 Carol - 07/11/2019

" This is one of the best doctors offices I’ve ever been to. The doctor is great and the staff is very good and helpful. Thank you Doctor Charous "

 Georgia - 07/11/2019

" I was very pleased with the doctor and whole staff. "

 Kim - 07/10/2019

" Love Dr Charous and staff. He could not do it without them. "

 Barbara - 07/04/2019

" Found a very caring professional staff. Feeling confident that my medical problems will be addressed in a positive manner. "

 Azura - 07/02/2019

" I’ve been to the office before and the receptionist was very rude but she was gone this time and the new receptionist was very respectful and pleasant. "

 Kelly - 06/13/2019

" I was very happy with my visit the bigger offices was awesome so much room if I did have to complained the hearing booth was small but I'm a big guy so no complaint "

 David - 06/06/2019

" very through exam and advise. future visits will help my issue. "

 Nancy - 06/06/2019

" Everyone was very caring. They answered all my questions and did not rush through my appointment. "

 Erin - 05/30/2019

" I did not appreciate the sales pitch for a home sleep study to diagnose sleep apnea when I went in for a follow-up for hearing loss due to an accident, but, on the other hand, Mercedes is an excellent provider. She explains everything very thoroughly, she follows through and is very understanding. I would NEVER recommend seeing Dr. Charous. He has a horrible bedside manner. He also told me that I had to stop breastfeeding my 1 year old, because of a prescription he was going to give me. I called my OBGYN and they informed me that he was absolutely incorrect in his instruction and that I should continue breast feeding. I gave him the information and he told me that I shouldn't be breastfeeding after 1 year anyways, so I should stop before taking the medication. I was appalled by his statement. I explained that my OBGYN said that the medication would not affect the baby through breastfeeding. He reiterated his attitude about it. I was disgusted that he was instructing me at all about something that was none of his business, especially when he was informed that he was incorrect. After the medication did not help, he referred me for a procedure with a specialist. The specialist questioned me about why I was sent there. He told me that Dr. Charous never should have sent me for the procedure as it would do nothing. I would absolutely refer people to Mercedes Morris CNP, but never refer them to Dr. Daniel Charous. "

 Heidi - 05/29/2019

" The staff working there was very nice and professional, they helped me with my needs and were very nice when explaining what I needed to do before my next visit. "

 Ronald - 05/18/2019

" Dr Charous is the best doctor I’ve ever came across great service and he does above and beyond on taking care of his patients "

 Antonio - 05/07/2019

" Is a good clinic "

 Regina - 05/04/2019

" Doctor Charous was terrific, candid, take-charge which is what I need. "

 Narda - 05/03/2019

" Long wait to see doctor over an hour. "

 John - 05/03/2019

" Finally found your staff and office again. You moved from 1st to 2nd but we were not informed. I just felt like something was different from my previous visits. My wife and I begun researching and finally learned you had move to the second. Really enjoy everyone. Later "

 Kim - 04/24/2019

" Seems like I waited long enough between seeing nurse and doctor. Not complaining, but there was downtime. "

 Bruce - 04/20/2019

" The staff are so friendly "

 Carol - 04/20/2019

" I have already recommended some one to you "

 Sarah - 04/20/2019

" Ruben was very nice and very competent. He has excellent customer service skills. Dr. Fateh was so professional and very kind. She explained step by step everything she was doing as she tested my mother’s hearing. She was so patient as we filled out paperwork to get my mother’s hearing aids. We never felt rushed, only cared for. Mercedes was so sweet and very knowledgeable and gave us good tips for my mother’s sinus problems. She provided answers as well. My mother and I would highly recommend Arizona Desert ENT to everyone. They provide VIP service and care to their patients. "

 Damonnie - 04/11/2019

" Very happy with my daughters visit, she felt really comfortable and everything explained so well! "

 Janice - 04/09/2019

" My only complaint was waiting for 45 Minutes before being called into the office. I would appreciate the receptionist letting me know that I wasn't just forgotten. "

 Lawrence - 04/05/2019

" I wasn't thrilled with the wait time....just over a hal-hour. I'm sure they don't allow late patients that much leeway, so it should go both ways, Don't overbook. "

 Steven - 04/02/2019

" Great everything was great. "

 Linda - 03/23/2019

" The doctor took care of my vertigo in the office. "

 Dorothy - 02/25/2019

" Very professional, polite, explained so I could understand. "

 James - 02/13/2019

" The MRI tech was friendly courteous and professional. Put me at ease during the process. "

 Mary - 02/08/2019

" Very easy to do, did not hurt. Plan to do follow up with a spring and winter testing. "

 Zury - 02/06/2019

" Thank you so much. And i appreciate how you care my daughter. "

 Connie - 02/05/2019

" Absolutely very pleased with the entire staff. Thank you "

 Wendy - 01/31/2019

" Quick and easy visit did not have to wait a tremendous time to be seen. Very pleasant staff. "

 Dawn - 01/30/2019

" Not sure how this tube is working but, I could hear yesterday when I left and today the ear feels quite plugged again, with reduced hearing. "

 Parker - 01/26/2019

" I gave the staff an excellent rating, but that does not apply to the receptionist. I walked in, signed in and sat down. No one came out to greet me, or give me paperwork for my son being a new patient. I had to ask one of the medical assistants after I sat there for about 10 minutes for my paperwork. I then was finally greeted by the receptionist and given paperwork. She seemed irritated that I asked for the paperwork as well. As the front of the office this did not make a good first impresssion as I almost left. But after her, the other ladies were extremely nice to my son and I and helpful. "

 Lisa - 01/12/2019

" We "liked" you and recommended your office on Facebook "

 Josie - 01/09/2019

" I was plz I felt I was treat as I was an important celebratly thanks you "

 Randall - 12/05/2018

" This was my 1st visit and ended up as a consultation visit with Dr. Charous' nurse practitioner. She appeared/seemed extremely knowledgeable/efficient and pleasant. Pleased and comfortable with the intake and testing done!! Next visit will be with Dr. Charous. "

 Amy - 12/01/2018

" The office staff really takes the time to listen to you and provide instant feedback. "

 Charmaine - 11/20/2018

" I had trouble getting my Rx from the pharmacy after my surgery and could not figure out what the issue was with calling it in. I had a horrible sinus headache the day after the surgery and the prednisone would have certainly helped. I w finally got my Rx on Friday night. "

 John - 11/20/2018

" MErcedes and all treat me very well everytime I go! "

 Leslie - 11/08/2018

" Awesome "

 Adil - 11/06/2018

" I was very satisfied for the visit hope to have next visit and use the Hearing Aid and hear much better with your help. Thanks "

 Kristina - 10/25/2018

" Dr. Charous is very helpful "

 Susan - 10/20/2018

" My only dissatisfaction was that I waited in the waiting room for 1 hour after my scheduled appointment and no one at any time said anything to me about the doctor running behind Etc. I don't mind waiting but please keep your patients informed. After 45 minutes had passed after my scheduled appointment I had to get up and ask "

 Kathleen - 10/19/2018

" Dr Charrous is the best! "

 Donalda - 10/05/2018

" Very good 1st time visit. "

 Joseph - 09/07/2018

" Dr. Charous and the staff are very professional and thorough. Everything leading up to my very first surgery was explained to me and they made sure I understood what would take place. I was very confident in Dr. Charous and my procedure went exactly as they prepared me for. I have yet another procedure scheduled and I know it will be done correctly with no issues. Thank you to him and his great support team. "

 Jeanell - 09/05/2018

" Very friendly, very clean, supportive and efficient office "

 Nancy - 08/25/2018

" Front desk staff was very thorough in explaining all paperwork. Vivian went out of her way to explain and answer all my questions. I never felt rushed. Wonderful experience. "

 Linda - 08/23/2018

" Love the new office.. every one was polite and helpful . "

 Gerardo - 08/11/2018

" Shorter waiting time "

 Erick - 08/04/2018

" Staff very friendly and professional. "

 Carolina - 08/03/2018

" The staff was awesome, even though my wife was a new patient and had to fill out paperwork we were done and in the doctors office very fast! The doctor was very professional and explained everything clearly. If we need this type of doctor again we will be right back here! Thanks a bunch guys. "

 Shawna - 08/02/2018

" Mercedes was good. She listened, made suggestions that were helpful. "

 Roberta - 07/25/2018

" From the receptionist to the technician "Chris", everyone was so kind and considerate to me. "

 Betty - 07/24/2018

" Very professional and courteous staff. I was on a cancellation waiting list to have my appointment moved up, and they did call to let me know they had a cancellation therefore, I could be seen sooner. I never felt rushed with the appointment or when answering their questions. "

 Jaime - 07/20/2018

" They were very throughro in thier exam and answered all questions . I was very satisfied "

 Carolyn - 07/11/2018

" The one that checked my hearing was very good at her job “ the DR that Examined my ears and clean them was excellent I can hear good now thank you very much "

 John - 07/04/2018

" There was only 1 other person in the waiting room when I arrived. That person was called in within a few minutes. I waited 30 minutes until I was called in. I noticed that all of the rooms were empty and the only patients were myself and the lady who arrived ahead of me. I asked if everyone was on vacation and I was told that the doctor was on vacation. Still, that doesn't explain why I had to wait so long since my appointment was with the nurse practitioner. When I went in, the other lady was in a conference room with others. "

 Peter - 06/30/2018

" Would like appointments to be sooner than two months . "

 Paul - 06/30/2018

" Felt very comfortable from start to finish "

 Michael - 06/27/2018

" I was so pleased to have found Dr Charous. His care was fantastic. His staff was helpful and caring. A siper positive experience. "

 Sandra - 06/15/2018

" Exceptional service from all the staff and Dr. Charous!! Would highly recommend. "

 Ronald - 06/13/2018

" Very professional and caring; others can find a good example here. "

 Robert - 06/09/2018

" Professional, helpful and efficient. "

 Maria - 06/09/2018

" From reception area through the end of my appointment my experience was excellent! Treated with respect, kindness and caring. I did recommend Dr Charous & staff to my daughter. "

 Kenneth - 06/08/2018

" Mercedies was the Best of the Best Great job "

 Linda - 06/07/2018

" I felt like they truly cared about my well being. And that meant alot to me. "

 Velma - 06/06/2018


 Judith - 05/24/2018

" Thank You "

 Lupe - 05/23/2018

" I love going there and I feel great afterwards. "

 Anna - 05/17/2018

" Really liked the new PA. Much better than the old one, Yevette. I was thinking this may have been my last appointment with your clinic because I disliked her so much "

 Kyung - 05/05/2018

" Excellent "

 Brittani - 04/28/2018

" I was so impressed with the clean, new office. Staff were helpful and timely and explained my upcoming surgery thoroughly. I always recommend this practice! "

 Cynthia - 04/17/2018

" The staff is friendly and helpful, especially Marci. She is attentive and helpful with the patients. Dr. Charous spent time explaining my options and what to expect after surgery. I would highly recommend "

 Lloyd - 03/21/2018

" waited a few minutes for provider....service worth the wait as staff took the time to fully understand my issue and developed a treatment plan. extremely pleasant/professional staff. "

 Timothy - 03/14/2018

" I was so impressed I’m going to take my mom back for hearing aids. "

 Marvin - 03/13/2018

" We "

 Denae - 03/04/2018

" Scheduling “Niece” was Great! Very professional and super good at her job. Nice girl and very competent. "

 John - 02/24/2018

" Staff was very professional and knowledgable. "

 Morgen - 02/23/2018

" Everything was great. Just a or a tv in the waiting room. "

 Margaret - 02/23/2018

" Everyone from the gal at the front desk to the doctor, Beth, Marci who took my bp, and Yvette the PAC, were courteous, professional and friendly. Great office, spectacular staff. "

 Swarn - 02/22/2018

" Excellent all around. "

 Robin - 02/21/2018

" Only issue- waited over half an hour in the exam room "

 Gary - 02/14/2018

" Beth (audiologist) was exceptional with me. Her patience listening and helpful explanations were very much appreciated. She had an easy, relaxed professional manner that made my visit very pleasant. The outcome of our time together was outstanding. She's a "keeper!" "

 Douglas - 02/10/2018

" A big thank you "

 Olivia - 01/31/2018

" I was treated in a very professional and courteous way, �� "

 Rylee - 01/20/2018

" Yes I would recommend this provider! Yvette Thorson is amazing and made me aware of other choices we weren’t aware of prior to visit. She made us feel very comfortable to move forward with procedure. "

 Valerie - 01/06/2018

" The nurse that assisted with the procedure was awesome "