Atlanta Institute for ENT and Facial Aesthetic
3333 Old Milton Pkwy, Ste 520
Alpharetta, GA 30005
Alpharetta, GA 30005
Phone: () -
Services:
Please call for information
Insurance:
Please call for information.
Payment Accepted:
Major Credit Cards, Checks, Debit Cards, and Cash
Business Hours:
Monday
8 AM
-
5 PM
Tuesday
8 AM
-
5 PM
Wednesday
8 AM
-
5 PM
Thursday
8 AM
-
5 PM
Friday
8 AM
-
5 PM
Saturday
CLOSED
Sunday
CLOSED
Recent Reviews
July 14, 2020" Jolie is wonderful "
July 13, 2020" practitioners and assistants were very well informed and considerate. "
July 10, 2020" Friendly staff. Doctor was straight to the point. Explained the procedure in great detail. "
July 10, 2020" Great people, they were on time for my appointment and answered all of my questions. "
July 10, 2020" All employees are wonderful and make you feel comfortable. PA and Doctor are excellent taking time for you, explaining
What is going on and providing the right treatment!!
Thanks to all the wonderful staff. "
July 9, 2020" Beautiful office, very nice people.
Love Maureen Riski
Great office visit !!! "
July 9, 2020" Dr. Andrews gave me amazing care.
He took care of my problem and explained the treatment and procedures thoroughly.
He also took the time to answer any questions I had. "
July 8, 2020" Love the Dr I saw "
July 8, 2020" Dr. Sinha, his nurseS and Desiree at front desk are patient and thorough. "
July 8, 2020" I enjoyed me visit. Everyone was professional and courteous. "
July 8, 2020" I really liked the way the doctor explained everything! "
July 7, 2020" I’m extremely impressed with Dr Close. He is knowledgeable. He takes time to listen.
He clearly explains his diagnosis and plan of treatment. "
July 7, 2020" Front desk and Dr. Andrews were all wonderful! Great place. Dr. Andrews was very reassuring before my procedure which reduced my anxiety greatly. It was a breeze. He really listened to me and seemed genuinely concerned about my issue. I would highly recommend him to anyone! "
July 7, 2020" We love our visits with Dr. Statham. The staff is always friendly. Dr. Statham truly knows my son and our family and makes us feel confident in her recommendations of treatment for my 4 year old that has seen her since 6 months. "
July 7, 2020" Exceptional service We love the staff very courteous "
July 7, 2020" Friendly and professional "
July 7, 2020" Dr. Andrews was very kind and considerate and took the time to listen to all of my issues and to answer my questions. "
July 3, 2020" Exceptional attention and care provided. Very satisfied. "
July 3, 2020" Dr. Statham is a blessing! She is the first doctor that has been able to evaluate and diagnose my daughter’s respiratory issues! We have been to numerous appointments with other doctors over the years with no answers; it’s been a long journey. Her knowledge, compassion, and expertise in her field is unmatched. I highly recommend Dr. Statham and feel so fortunate to have found her! "
July 2, 2020" Always love coming to see Dr. Jolie. "
July 1, 2020" I was able to get an appointment in a very short time. The wait was minimal and the staff is always very pleasant. I saw the doctors quickly, was checked out and received what I needed and was on my way.
Always a great experience. "
June 30, 2020" My overall experience at the office was very good. Dr. Andrews was very caring, professional, knowledgeable, and very thorough in explaining things to me. My only issue is with the crazy parking! There is no signage in the parking garage to tell you where to go! Once I found my way to the building, the elevator system is the next confusing nightmare — again with little to no signage to tell you how to get from there to where you need to go, and even then, it’s two different sets of elevators. I had to keep asking people where to go and how to find the next set of elevators, etc. Paying for the parking was also a challenge - you had to go to a mid-floor (P-5) to get off and pay at the kiosk, before going down to the parking garage on P-1 — something I learned the hard way. "
June 29, 2020" Everyone is nice. "
June 26, 2020" Everyone was so helpful and caring "
June 25, 2020" Wonderful Dr. and staff. Dr. took time to explain everything to me. I am definitely pleased and happy to have Dr. Anderson as my doctor. "
June 25, 2020" We LOVE Dr. Statham. She is EXTREMELY knowledgeable, super kid friendly, thorough, genuine, and skilled in all that she does. She has restored my son's hearing TOTALLY in his right ear and was the first to detect and remove all of the bad cells that he had. We couldn't ask for a better doctor. "
June 25, 2020" Dr. Riski was great and the pediatric booth for testing was great. "
June 24, 2020" Great experience. Finally have hope solving my issues. "
June 23, 2020" My 13-yr old son loves this Dr. He likes that she talks to him & explains things in straight-forward ways. "
June 22, 2020" Everyone is very helpful and very friendly.. "
June 22, 2020" I have always been pleased with the professional expertise of the physicians and staff ! "
June 19, 2020" DR. Downie is the best!
"
June 18, 2020" Dr. Downie is the best ENT! "
June 17, 2020" Dr. Statham is the best doctor that we have ever had care for our son. She is very knowledgeable, especially considering my son’s rare condition. She has a wonderful bedside manner. Her staff responds quickly to any concerns that we may have. "
June 17, 2020" Dr. Melissa Statham is one of the best doctors my daughter has had, she really takes the time to explain options and procedures. She ireally listens and goes beyond any doctor we have had with her care and understanding.Her staff is always wondeful and to my daughter. We are so lucky to have. We have been with her for two great years!!!! Thank you "
June 16, 2020" Love Jolie! She is the best! "
June 15, 2020" Front desk staff is always warm and friendly. "
June 15, 2020" Staff was very friendly and knowledgeable. I felt welcomed. "
June 14, 2020" Great professional personnel! Especially during
these difficult times.
You are an overall super team. "
June 12, 2020" My implant was not working and now the jmplant and the backup work :) Jolie does a great job! "
June 12, 2020" Dr. Statham ROCKS! She’s the best and her staff is great too! ���� "
June 12, 2020" Dr. Statham was amazing and really calmed fears about cutting the tongue tie on our 5 day old. "
June 11, 2020" doc close is great "
June 10, 2020" Audiologist was professional, clearly communicated. Doctor was relaxed, asked questions. Listened to concerns. "
June 9, 2020" Dr. Downie was excellent and also very professional and helpful with my nasal issues. "
June 9, 2020" Dr Andrews and staff were pleasant, efficient, on time, personable! Dr Andrews diagnosed my problem immediately and came up with a reasonable solution. Fantastic bedside manner. "
June 9, 2020" Dr. Downie and staff are very kind and professional! "
June 8, 2020" Dr. Sinha and his staff are all amazing. I had terrible sinus headaches my entire life. Went to numerous ENT’s over the years and none of them were able to help me. Dr. Sinha performed sinus surgery and fixed me! I haven’t had a headache for months. He takes his time with you and explains everything. Dr. Sinha has truly changed my life. "
June 8, 2020" Dr.Downie is the best! "
June 8, 2020" Katrina is always personable and professional. "
June 8, 2020" I was very happy with my experience. Everyone on the team was so informative and put me at ease. It was a busy day in the office and I really appreciate the fact that the doctor to his time to explain all of my options. "
June 8, 2020" Very helpful and always super nice!! "
June 6, 2020" Dr. Andrews is as nice as any doctor I have ever encountered. He is patient, knowledgeable, listens well and responds to every concern you have with expert Information delivered with great empathy. I would highly recommend him to anyone looking for an otolaryngologist. Bonnie Holler "
June 5, 2020" Got me in on short notice. Dr. Andrews seemed very knowledgeable, nice, and caring. "
June 4, 2020" Staff are polite, business etiquette, explanation and plan stated to provide child with best health plan, thank you very much. "
June 3, 2020" As always the service is excellent. My daughter doesn’t like doctors and they are very patience with her.
"
June 3, 2020" The staff was very warm. Dr. Downie was very concerned about me. He took time to listen to my concerns and my visit was an emergency visit, when I called in I was told to come in the next day. His assistant is a pleasant woman and I felt in capable hands on all fronts. I have referred Dr. Downie and the ENT office to others. "
June 2, 2020" Dr. Melissa Statham is amazing! I was concerned about my babies breathing,
She immediately diagnosed my daughter and started a treatment plan.
With Dr. Statham's treatment plan,my baby is doing way better with her breathing.
Iam very thankful for her work ethic. As a parent I was heard and understood and not ignored.
Thank you Dr Statham and team! "
June 2, 2020" I love the environment everyone is kind and professional! "
June 2, 2020" The wait was long but Nurse Vaughn and Dr Downey are amazing! Twenty years I’ve dealt with my issue, I sought treatment but finally gave up. I now have hope again. "
June 1, 2020" I am happy I chose this office already please with the service and friendliness on my first visit. "
June 1, 2020" Impressed. "
May 28, 2020" Dr. Downie goes the extra mile to find the root cause of the problem. He is the best! "
May 27, 2020" Love Dr. Statham "
May 26, 2020" The wait can be long at times but we love Dr. Stathem and would not think to go anywhere else. She has been with us since my child was 4 and she is now about to be 14. She is family to us. "
May 24, 2020" Dr. Andrews was very thorough when going over my Pre-Op "
May 22, 2020" Everyone is friendly and informative. I was treated with respect and professionalism. Dr Downie took his time with me and explained everything, answering all my questions. Two of my adult children have seen him and recommended him to me. He is very thorough, knowledgeable and honest. I would definitely recommend him to others. "
May 20, 2020" Everyone is friendly and helpful every time I come in. Love coming here. "
May 18, 2020" Dr. Downie is personable, professional, and thorough. He always provides details, explaining conditions and medical terminologies. He is truly dedicated to his practice and his patients! "
May 15, 2020" Nice person, explained in detail, has helped and been a blessing having her as my children’s doctor. I appreciate all she’s done to help them "
May 14, 2020" Nurse Vonn and Dr. Downie are the BEST!!!! "
May 14, 2020" Very good check in and nursing service. Professional and thorough treatment from the doctor. My only suggestion would be to get more written information on diet, condition and medications on a new diagnosis "
May 14, 2020" Dr Stathem is AMAZING!! she can remember everything!! Shes so knowledgeable of her patients and her profession! "
May 14, 2020" Very clean, very professional and great customer service "
May 13, 2020" Dr. Statham is an amazing Doctor. She takes the time to listen and make the patient feel valued. Not only that, but she also has extensive knowledge and skill in her area of expertise: ENT. "
May 11, 2020" Excelente servicio!!!! "
May 7, 2020" Thank you Awesome team from the front desk, to patient exam room, audiologist, and Doctor. You are rare in health care pprofession. Thank you for an awesome first experience! God Bless you and keep up the GREAT work! "
May 7, 2020" I have been to two other ETN doc before and was very pleased with the service and visit from the doctor.
"
May 7, 2020" The front office staff were friendly and responsive—
As were the audiologist and Dr Andrews’ assistants.
Dr Roberts is thoroughly professional and is good with patients ( i. e he listens well and explains clearly)
Thank you! "
May 5, 2020" Doctor Statham has an excellent bedside manner that calms any nerves along with a great sense of humor. "
May 5, 2020" The professionalism and ambience of the front office is apparent from the moment of
entry. This is maintained through the visit. Staff demonstrates rare quality of professionalism and personal attention.
No need to look elsewhere. "
May 5, 2020" Professional team. Great care. My follow-up appointment (for post surgery) went very well. "
May 4, 2020" Great doctor really enjoyed the visit and information he gave me will refer friends "
May 4, 2020" Dr. Andrews clearly explained what my hearing problem was. Then he explained the treatment and what to expect from it. Very clear! "
May 4, 2020" We still have work to do. See you next week "
May 4, 2020" The greatest nurses and my Dr.is awesome!!!!Dr.Downie save my life when no other Drs.new what was wrong with me . "
May 4, 2020" Jolie is THE best at helping me hear!!! "
May 1, 2020" Thank you for the time and taking time to explain things and the various paths this could go down.
While this could go a few different ways, you left me comfortable that regardless the path this goes, you have several tools in the toolkit that can help.
"
April 30, 2020" Quickly identified and addressed the issue. Very patient. Thank you! "
April 30, 2020" Super easy and flexible. No extraordinary tech expertise required to do the telehealth visit. My doctor’s instructions were crystal clear and I am confident in being able to take the next steps to manage my health. "
April 28, 2020" Staff was very professional and very coronavirus conscious. Signs on the office door were clear and concise. "
April 24, 2020" Always love this office "
April 24, 2020" First visit ' and Doctor Andrew Treat me with such enthusiasm to help me on my problem Holy shit ' will come back any time
"
April 23, 2020" We love your practice and staff. Have recommended you to many people: "
April 23, 2020" Best I have ever had, completely satisfied.
Ron Hall "
April 22, 2020" Staff is amazing. Always friendly and professional. "
April 22, 2020" Experienced some popping and fading in and out (minimum) overall the experience was fine "
April 22, 2020" My daughter has had nasal problems that have went untreated for years, snoring, tiredness due to compromised nasal passages (probably missed since she was a baby) apnea were awful. Of all of the physicians that I have taken my daughter too, she’s the only one who was able to diagnose and PROPERLY treat my daughter (who is 9 now). My family is forever grateful. I owe her a huge debt. She has no idea how she’s impacted not only my daughters health but my mental health as a mom who’s been weary for years trying to find relief for my child’s symptoms. The office staff is also amazing. Their ability to treat us as family and provide us services that makes us feel at home. My hat goes off to them. They’re my heroes.....just to say the least. THANK YOU FROM THE BOTTOM OF NY HEART! "
April 21, 2020" Dr Statham is wonderful! "
April 20, 2020" Very professional. "
April 17, 2020" She is the best doctor. She always takes the extra time and care!!! Her staff is wonderful too! We are so thankful!!! "
April 16, 2020" I feel as if I was really heard today with my daughters symptoms and everything she had going on and the Doctor really talked to me and explained things to me in a way I could understand the best. I had a great experience. "
April 16, 2020" The staff is very friendly, environment clean, and most importantly we leave feeling confident our child will be receiving the needed care in order to feel better. "
April 16, 2020" The whole staff is just great! "
April 15, 2020" Doctor thoroughly explained what was going on and the treatment plan to treat it. "
April 13, 2020" Dr. Sinha was amazing. You can tell he actually cares about the health of his patients. He has excellent bedside manner, and was very thorough in his treatment and explanation(s). "
October 18, 2019" Impressive staff and facility "
October 17, 2019" This is a test of the AI4ent review system @ 1105 PM on 2019-10-17 "
October 17, 2019" Everything went great and faster than expected but I understand everything before I left. The only thing I would like to change is to get an email after my visit outlining my condition and the projected protocal for that condition. I have a bad memory and it would be great to forward to my primary care physician and family and friends. Thank you all so much. "
October 14, 2019" The staff here have been consistently super nice & very caring. Dr Andrews is a one-of-a-kind doctor! I highly recommend this office for the best care!! "
October 13, 2019" Dr. Stratham is thorough and very attentive to my daughter disease and making sure she lives a life with very few setbacks. Thank you for her. "
October 10, 2019" You guys are the best! I Think I have been coming there since 2014 maybe? All the time, everyone is so sweet, courteous & friendly staff - from appointments, handling insurance issues, and nurses...comforting and not stressful.
Drs. - I feel like i've had the best here at Atlanta Institute for ENT. Different opinions & different Drs (that I've felt) always had good and consistent advice and treatment. That's why I've stayed and will continue to be a patient here. Thank you "
October 8, 2019" Thank you so much "
October 8, 2019" We used to wait for hours at each appt but it’s gotten much better in recent visits "
October 3, 2019" Dr Downie and his Nurse are Excellent! "
October 2, 2019" I drive 30 miles to this office because of the amazing care Dr Statham and her staff giveto my kids! I recommend her to anyone that ever needs an ENT❤️ "
September 30, 2019" Please make sure you send results to Dr. Thomas Weeks ASAP.
Many thanks,
Lemuel Orick 10/23/1944 320-266-7535 "
September 25, 2019" Wonderful staff, fabulous doctor - what more can one ask for?!
Thanks!
"
September 25, 2019" This is one of the most efficient and friendliest doctors' offices I've ever been to! Dr. Andrews is easy to talk to and ask questions of. He's not condescending at all and explains things clearly and succinctly. Overall, a very positive experience. I won't hesitate to recommend this practice. "
September 23, 2019" I love the way all of the nurses and doctors are with the parents and children they make themselves very clear of the results of what they have to provide to their patients and their needs great job to Dr. Riski and the nurse that helps clear the ears out didn't catch her name but she is really great job with my son. "
September 11, 2019" Good service from people that actually care about what they are doing has become more uncommon than not these days. I was quire refreshing to receive just that at Dr Downie's office. From the front desk to the person that collected payment everyone was beyond pleasant, they cared. I really appreciated that. Dr Downie was also quite excellent. I did not feel rushed, dismissed or made to feel uncomfortable when speaking with him. He listened to everything I had to say, took time to understand my concerns and moved to provide me with possible solutions and next steps towards that solution. This was my first appt with Dr Downie, really looking forward to receiving my care and possibly a corrective procedure here. I would recommend giving Dr Downie's office a shot, my experience was stellar. "
September 11, 2019" Jolie Fainberg is an amazing, competent, thoughtful, and caring audiologist! "
September 11, 2019" We are very pleased with Dr. Statham and everyone we interacted with at this office. Me and my girls have been very happy with the consultation all the way through to the surgery and recovery. They are a wonderful practice and she is a very skilled practical surgeon. She did not rush straight into the idea of surgery, she uses a lot of information from past history and medical exams to decide on a diagnosis and treatment plan. She explains everything very well and allows time for questions. We appreciate her and the whole staff very much because I was anxious about this whole process. "
September 10, 2019" Dr Statham is very caring, knowledgeable and great at getting her patients better! "
September 5, 2019" The comment box isn’t big enough to hold our gratitude for Dr Statham and her team. The care she provided our infant son was beyond excellent in every way. Her expertise and willingness to treat aggressively what others had not, allowed our baby to eat and grow. We’ve never experienced a doctor with such genuine care and attention to detail. She was direct and efficient from the consultation to the surgery to the after care and we will continue to see her as long as she practices medicine. She’s an angel as far as we’re concerned! "
August 29, 2019" Great staff and excellent physician. We love Dr. Statham! "
August 27, 2019" My audiologist, Jolie, is working with me and seemingly as determined as I am to get me better in my ability to understand/hearing will be better with my recent cochlear implant appointment. She is very patient and really is trying to help me although we haven’t got me there yet.But hopefully soon. "
August 27, 2019" Great job by all the staff! Thank you! "
August 23, 2019" We LOVE Dr. Statham and her team! The new office space is beautiful. Parking is free and close. The staff and everyone is so friendly to my daughter Allyson! And audiologists and doctor are really knowledgeable. Not only does Dr. Statham take the time to explain things to us...but she volunteers very useful information that we may not even know we'll need to know---thats helps us tremendously down the line. I would highly recommend them!--and do! :-) "
August 19, 2019" Excellent communications and care. Always had time to throughly go over everything. "
August 15, 2019" Saw audiologist "
August 9, 2019" DR. Downie is super amazing!
"
August 8, 2019" Wish the wait time wasn’t 2 hours, but Dr. Downie was great! "
August 8, 2019" First visit and I am glad we made the switch! Dr. Downie was incredible and seemed eager to understand more about our daughter, that's always a great feeling to leave an appointment with! The staff was friendly and helpful although they were very busy and that's a comfort too! Thank you so very much! We'll be back sooner than needed! "
August 6, 2019" Dr. Statham is fabulous. When I first met her I thought she was a bit abrasive, but the longer she was in the room, the more I just adore her. She knows exactly how to handle different kids and what they need. I would HIGHLY recommend her to anyone...and have! "
July 30, 2019" Great experience! We love Dr. Statham and her staff! "
July 30, 2019" The Allergy nurse is outstanding love her "
July 24, 2019" Dr. Andrews and his staff are excellent. He is very knowledgable and thorough in his exam. He takes time to explain my diagnosis and he even takes away my worries and calms my nerves. Let's face it, hearing your head CT scan result can be very nerve-wracking. And Dr. Andrews calmly explains the result. He again takes his time with me and doesn't rush me out. He even walks me out after my consultation and tells me to reach out to him if I have additional questions. Thank God my diagnosis is not as alarming as I initially thought. Dr. Andrews is an excellent physician. He is a rarity in today's world. And I highly recommend him and his staff to my friends and family. I can tell that Dr. Andrews really cares about his patients. Thank you, Dr. Andrew's. I really appreciate your kindness. You are one the very few best physicians out there! So glad that you're my ENT. "
July 23, 2019" The office needs to start accepting Ambetter insurance. Also, the front desk staff often leaves a lot to be desired. They always go on the defense when asked a question, instead of providing quality customer service and making the patient have a positive experience. My doctor and his nurse deserve a much better office staff. "
July 17, 2019" Everyone in the office was amazing! There was no wait at all. The nurse was very helpful with getting all our things back to the room! I absolutely loved Dr Statham! She was kind and sat down and explained everything and answered all questions and did not rush as most MDs do. I am so thankful I found this practice and Dr Statham! "
July 17, 2019" Dr. Close is amazing! I suffered for months and months with chronic sinus pain and congestion...having surgery was the best decision I could have made. Alex, his nurse, also provided excellent care! She was there to answer any questions I had, and responded very quickly when I called in. I would recommend this practice to friends and family - no question! "
July 16, 2019" Everyone was very helpful, especially Katrina who worked me into her busy schedule for an ear device I needed. "
July 16, 2019" Dr. Statham and her staff are beyond amazing! "
July 15, 2019" Dr. Sinha and his team are phenomenal and I would definitely recommend them to those looking for treatment related to nose issues. "
July 15, 2019" Wait time was over an hour but everything else was on point so I can’t really complain about that! What a great bunch of staff who seem to enjoy their jobs! "
July 10, 2019" Dr Statham is awesome! She is great with my daughter (5), and explains everything so we can both understand. Her staff is equally amazing. "
July 9, 2019" From the front office to the back office. The ENTIRE staff made us feel comfortable and helped with everything we needed with a smile on their face. Even went the extra mile when our insurance was not showing up correctly. "
July 1, 2019" Our visits to Atlanta ENT with my 91 year-old mother are always pleasant experiences thanks to the friendly, helpful and professional staff Thank you! "
June 28, 2019" Dr. Sinha is a billiant, compassionate, friendly and skilled physician and surgeon. He did nothing less than give me my life back. For that, I am forever grateful to Dr. Sinha- a fellow UCLA Bruin, and his excellent team! I HIGHLY recommend Dr. Sinha and his practice.
David Robinson "
June 22, 2019" Dr. Downie was very thorough in explaining what was happening and the Eplay Maneuver he was planning to perform. He was gentle and careful as the maneuver was completed, and he thoroughly explained some minor restrictions for me for the next 24 hours. I appreciate the excellent care. "
June 20, 2019" The MA and Dr. seems very knowledgeable and helpful. "
June 18, 2019" I finally felt validated with the speech and hearing concerns I've had regarding my son Leo. This was one of the most informative, comforting and productive ENT visits we have ever had. "
June 15, 2019" Everything is great, however I don't think your patient portal is very good. I made the initial appointment through it which had to be rescheduled and then it kept sending me reminders that were not accurate, so I don't trust it at all. "
June 14, 2019" So great! Thank you guys - I can hear :-) "
June 14, 2019" I would call Dr. Andrews a "Doctor's Doctor!" "
June 13, 2019" I met Dr. Andrews for the first time this morning. He was very personable, answered all of my questions and the procedure, painless. I've been a patient of Atlanta Institute for ENT for quite some time and after eleven years, the service is still just as pleasant today as it was eleven years ago. "
June 12, 2019" Everyone at this office is super efficient and professional. "
June 11, 2019" I see Dr Stratham and she is amazing !! "
June 10, 2019" The doctor was very nice and very helpful. "
June 6, 2019" I can’t say enough about this place. I wish I came here 6 years ago to get my voice fixed. "
June 1, 2019" I love and appreciate y’all.Keep up the excellent standards and work. Thx "
May 31, 2019" Muchas gracias por atender mi hijo excelente gracias "
May 28, 2019" Cleared up my respiratory issues "
May 18, 2019" I wish I’d come sooner! "
May 17, 2019" Dr Andrews and the staff are some of the most professional and helpful health care providers I have ever encountered. Dr Andrews made me feel as though I was the only thing on his mind that day, taking ample time to discuss my condition and addressing my concerns. You can tell that he truly loves what he is doing and cares about his patients. "
May 16, 2019" Dr. Andrews listened to all of my concerns, was attentive, and appeared as if he actually cared about what I was saying and I really appreciated this. As a current undergraduate and pre-medical student I have seen a lot of doctors and nurses, as a volunteer in a hospital and also in a private practice setting, interact with patients with little empathy or concern for their autonomy in their healthcare decisions. This disheartened me as to what the medical field really was. However, after having this interaction with Dr. Andrews I have come to remember that medicine can be what you make it when it comes to helping patients and it has given me a more of faith and re-assurance in my decision to pursue medicine as a career. "
May 9, 2019" I love your team❤���� "
May 9, 2019" Always a wonderful experience! Thank you all! "
May 8, 2019" This practice has been a God-send to my family. The customer service is always amazing, and the knowledge/skill set is unparalleled in this state! Huge shout out to Dr Stratham, Caren, and Carlos- you guys are truly amazing! "
May 7, 2019" Love them! Thanks for being so kind and patient with my daughter. Showed genuine care! Thank you "
May 3, 2019" Dr. Joshua Downie is an all around top class physician!! He listens attentively and diagnoses flawlessly!! "
May 3, 2019" Though the front desk girls were prompt, they could have been a bit friendlier. "
May 2, 2019" Wonderful experience!!!! Did not feel rushed and left feeling like my baby would be taken care of!! Will recommend to anyone that asks!!! "
April 30, 2019" Absolutely love this practice and Dr. Sinha. They are all very responsive and caring. My family has been going to Dr. Sinha for about 15 years in various capacities. He has always gone above and beyond to ensure a patient is heard and feels at ease. "
April 30, 2019" Dr. Statham is AMAZING! My daughter has been seeing her since she was an infant, she will be 4 this year. Dr. Statham has helped her with ALL of her ENT problems. She is always so informative, she is very caring and I couldn’t imagine going anywhere else. "
April 29, 2019" Nurse Vaughn (Not sure I spelled it right), is fantastic. It is always a joy to be greeted by her in the office. Dr. Downie, is an excellent ENT and surgeon. He is thorough and extremely knowledgeable. I had an abundance of sinus and nasal issues. I had to have surgery about a month ago, and I am truly pleased with the results. Post-Op is difficult, but worth it. I am seeing vast improvements each week. I am truly thankful for Dr. Downie's excellent work! "
April 27, 2019" Everyone was welcoming and friendly!! "
April 24, 2019" I wish I would of called a lot sooner. Very professional, friendly and through in diagnosing my issue. Put me at ease too. "
April 22, 2019" Dr. Andrews is wonderful and cured me of a sinus problem that I have had for 6 months and have been treated by other physicians, but Dr. Andrews has the magic touch. He is a true professional and takes his time with his patients. His nurse is very courteous and the ladies at the reception desk are very nice and friendly. My son accompanied me and he was so impressed with the doctor that he asked for a check-up of his hearing. They immediately accommodated his request and gave him an appointment within 1 hour. He received excellent care and the latest state of the art equipment was used for his care. Dr. Andrews treated him and he has excellent hearing now. I highly recommend the Atlanta Institute for ENT! "
April 20, 2019" Beyond expectations "
April 18, 2019" I recommend Dr. Downie to everyone! I have been to other ENTs and no one has ever taken care of me the way he has. Dr. Downie truly listened to my problems and gave me realistic treatment options. He took the time to explain everything that he was going to do and why. I made the choice to have the surgery, on my sinuses, and it has changed my life. I could never thank you enough, Dr. Downie, for how much you have helped me! "
April 18, 2019" I really appreciate the care given to my child. Coming to the doctor's office is really hard for her which is why I'm thankful for the attention she receives. "
April 16, 2019" Dr. Andrews has a rare blend of professionalism co mbined with a sincere caring and patient demeanor. I could not have been more pleased with the care received from him. "
April 15, 2019" Two times I have waited over an hour for Dr. Sinha past my scheduled appointment. Before my appointments, I receive texts, email messages, several times as reminders and to arrive 10 minutes early. I usually arrive 20 or more before my appointments. Today as a previous appointment, I am taken to the room, and wait over an hour without any communication. I have things going on in my life to where that is a big amount of time to lose. I feel as a patient, I should be informed if there is a problem and a time frame provided - so I can make the decision to stay or reschedule my appointment. My time is very precious as I do not have a regular work schedule and not home every night. I expect the same respect as I give to arrive on time for a scheduled appointment, if the appointment can not be met, please provide communication and not hold me in the room thinking the appointment will be soon. Thanks! Sue "
April 10, 2019" We love Dr. Statham and her crew! They're fantastic! "
April 10, 2019" I love Dr. Statham. She makes me so comfortable. I trust her immensely. She made the whole experience very pleasant. "
April 8, 2019" Dr. Andrews was wonderful. Contently listened and made sure I felt comfortable with everything, including any questions that I had. I would absolutely recommend Dr. Andrews to anyone. "
April 4, 2019" Took my daughter to see Dr. Robert Andrews for ringing in her left ear; daughter has Cerebral Palsy and is very skittish/anxious and scared a lot. Dr. Andrews was absolutely excellent with her! He calmed her down, and listened to her every word and worked directly with her. He is wonderful! I would highly recommend him to any and everyone! "
April 2, 2019" When I returned for my postop visit I was kept waiting 45 minutes because the receptionist didn’t realize I had checked in. "
March 21, 2019" Need a prescription "
March 19, 2019" We had to wait awhile, because there was an emergency case before us. But am glad they explained why they were running behind. Excellent care from the doctors and nurses. Explained everything very well when looking over my son. "
March 14, 2019" Thank you so much Dr. Robert Andrews "
March 14, 2019" Great practice, world class surgeons. "
March 12, 2019" Everyone in the office was nice. Dr. Andrews was very professional during. Took the time to explain in details. I would aways go back if needed . Very good experience at all. Highly recommend !!! "
March 9, 2019" Dr, Downie shows thoughtful attention and concern for the patient. He's great. "
March 8, 2019" Was very pleased with the service I received. "
March 8, 2019" I normally hate doctors, but I very much appreciate Dr. Downie's no nonsense approach and his appreciation for his patient's time. "
March 5, 2019" Dr. Statham and her assistants were very helpful and supportive. They made me feel comfortable and welcome while being informative about my care. "
March 4, 2019" The best medical experience since moving to Georgia ! "
March 1, 2019" Dr. Andrews and his staff are the best, period. "
February 25, 2019" Everyone is as timely as possible, courteous & sincerely caring. "
February 21, 2019" Dr. Andrews was very patient with me. He was very understanding of my worries and concerns, and very helpful. He made me feel more calm about my condition, and explained my different treatment options very well. I would definitely recommend his services. "
February 19, 2019" I ❤️ the PA and Dr. Stathem!!!!! I don’t mind making the long drive because, I know that they truly care about my son’s care!!!!! I enjoy his appointments because, I gain so much knowledge! THANK YOU FOR EVERYTHING!!!! "
February 19, 2019" My Daughter Been Going Here Since I Have Birth To her I LOVE THIS PLACE "
February 19, 2019" None "
February 19, 2019" Dr. Andrews was amazing, however the nurse before him and the receptionists are completely rude, they don't listen and definitely make the overall experience poor. But I got what I needed from the doc and it's all fine. "
February 19, 2019" My daughter has been a patient for 2 years and they are like family! "
February 12, 2019" I have been a patient of Dr. Joshua Downie since very early in his Atlanta debut and regard him with the utmost respect and confidence.
His expert knowledge and ability to listen are paramount in his ability to diagnose the most rare of symptoms and consequently provide a
course of action to effectively treat the problem. Thanks to my Primary Care Physician, Dr. Russell Maxa, for referring me to Dr. Downie years ago! "
February 7, 2019" I appreciate Dr Statham taking the time to thoroughly examine and explain what she felt was going on and the steps we need to take. I didn’t feel rushed at all and I appreciate that! "
February 5, 2019" Love dr. Statham and her nurses. I have been bringing my children to her for 5 years . Wonderful doctor. "
January 22, 2019" Parking is a little tough (and expensive), but that is not the fault of Atlanta Institute for ENT! "
January 18, 2019" Hands down, Dr. Downie is the best and most through physician I have ever seen! I went to see him for a second opinion after the first doctor said surgery is my only option. He is actually trying to find the cause of the problem and not just guessing. "
January 18, 2019" Awesome PA. Thoroughly examined my baby girl patiently. Very cheerful and just right for a fussy one like my little girl! 10 out of 10 stars!!!! "
January 17, 2019" Exceptional "
January 15, 2019" love this practice. will recommend to family and friends "
January 15, 2019" Very professional environment. Informative and very knowledgeable all the staff . Thanks for the refreshments also . "
January 11, 2019" Dr Close was absolutely stupendous—he provided extra kindness too me as a new patient-I appreciate him and the staff at Atlanta Institute For Ears, Nose And Throat!!! "
January 11, 2019" Very impresses by Dr Close "
January 8, 2019" Could not be happier with the customer service, care and courtesy of this office. The front desk was kind and knowledgeable and quick to take care of my needs. Dr Downie is amazing and so kind. His nurse Vaughn is amazing! I talk a lot and she totally puts up with it. Thank you for being such a wonderful staff! "
January 3, 2019" I was having bad nosebleeds. They got me in right away and fixed it! "
January 2, 2019" I had a 2:00 appointment but had to wait 1 hour to see the doctor. I was not happy about that as I had much to do that day. Other than that the care was excellent!! "
December 13, 2018" My only complaint is the initial wait time after checking in. "
December 13, 2018" The staff and Dr is the best we have became family and we would not have it any other way. "
November 27, 2018" Dr. Andrews was extremely helpful and friendly. Already breathing more easily. Have already recommended and will continue to do so. - Sean D. "
November 16, 2018" I would definitely recommend to friends and family. "
October 31, 2018" Very thorough, efficient in & out in an hour with little wait time "
October 24, 2018" Dr, Statham is an excellent Doctor with a great bedside manner. She loves her job, you can tell by the care and excitement she shows when she is viewing your anatomy. It is funny and wonderful to know after all these years, she is still excited about her job, as if it was her first day on the job. :) It is rare to find doctors like this, which is why I travel from Walton County to see her. Also, she is very down to earth to speak too. When it comes to surgery, she did an excellent job with the sinus surgery for both my teens. Excellent Doctor!! "
October 18, 2018" They are great. helpful understanding.
thank you so much "
October 15, 2018" Easy to get an appointment and the office visit run on time, at least whenever I've been there. They are very accommodating and go to work for you, insurance-wise, as well~ "
September 14, 2018" Caren was so awesome and really took the time to explain everything to us she was wonderful with my son Oscar and really asking great questions to get him ready for his tonsillectomy in a couple weeks. It is so wonderful that she is a great PA to your office and she’s going to be a superstar. "
September 12, 2018" The entire staff was very friendly and helpful, and Dr. Andrews is an absolutely exceptional doctor. Thank you for your care! "
September 11, 2018" The receptionist and check-out clerk were both very helpful in figuring out what special code we needed to file my mother's insurance. Katrina, the audiologist was EXTREMELY helpful and caring in helping my 91 year old mother through her visit from helping her in and out of the soundproof booth, speaking in a loud, clear voice (interestingly, many previous staff members at Atlanta ENT don't/won't do this even when I ask them to) and patiently describing the process of making hearing aid molds. Dr. Kirby was exceptional as usual. So kind and patient. Doctor visits for my mother are often very frustrating events and our visit at Atlanta ENT today I would amazingly describe as a pleasant event. THANK YOU! "
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