" Sabrina always does a great job. "
" I found it a little disconcerting that I never saw Dr. Wassmuth. I assume he came in and did the procedure after I was under anesthesia and was gone before I came out of anesthesia. "
" Excellent and caring staff. "
" Dr. Dharmsi is the best. He is very knowledgeable, compassionate, caring and attentive to details. From the first day I met him, I knew he was the doctor that I wanted to care for me. Overall, he is a professional within himself and I thank him for just being himself. In a world of hatred and rudeness, we need many more Dr. Dharmsi's in the world. Kudos to doctor Dharmsi. It is a pleasure to write of my experience because they are good ones "
" It is a pleasure to work with Dr Wassmuth and all the staff. They understood my problems and with testing we should be able to correct my condition. "
" I have had 4-5 visits to Capital Otolaryngology in the past three years. I always have caring and professional care from them. They have gone above and beyond the call of duty several times for me and I feel they would do that for any patient. "
" Dr. Wu is the GREATEST!!! I live 80 miles from the office, but will not change my ENT because of her dedication to my health. She explains everything that is going on with me, as well as making sure she keeps up with what could occur. Her personality is a 15 on a scale of 10, and although she has been my ENT for just two years, I feel as confident in her as though she had been taking care of me for the last 50 years. "
" Thank you for squeezing me in. I goofed up and went at the wrong time. Everyone explained what they were going to do and then did it. "
" Excellent "
" I tried to sign onto the Capital Otolaryngology patient website. I had never been on it before so I needed to register on it with my own User-ID and Password. It would not take my requested User-ID and responded with a message the "USER-ID not Found". I was not able to find a rules for User-ID/PSWD formation. It may be possible that I requested something that violated those rules. But I don't know how to overcome the problem. "
" Dr. Dharamsi was very professional. He took his time to listen to my concerns and sought to address them. I was extremely impressed with his ability and manner. "
" I'm thrilled to have found Capital Otolaryngology and especially Dr. Dharamsi. "
" Quick procedure. "
" The service has always been fast and friendly. Easy to schedule. The hearing aids have made such a huge impact on my life. I have a new level of confidence now. No longer struggling to hear. Thank you! "
" Sabrina Olivia exceeded expectations. She was right on time for my appointment, corrected the problem with my hearing aid and administered a hearing test. I was in and out in thirty-five minutes. Exceptional service. ms "
" Thank you for your care. "
" Kyle our teck for our sleep study for me and my wife last night was excellent. You are lucky to have a person like him taking care of you patients. Sandi and Steve Buckstein "
" Love all the staff they are wonderful, helpful and listen to you. "
" The sleep study tech was friendly and knowledgeable. He made me feel comfortable. "
" I’ve already referred Dr. Wassmuth to a friend. I really appreciate his progressive approach, working with local dentists and thinking outside of the box! The best. "
" First-class operation from start to finish! Quite impressive! "
" This was my first visit. They are in a transition office, so there was some confusion in finding the office & a 30-minute wait before someone actually acknowledged that I was there. I expect that the staff will get to be more organized when they get in to their new office. "
" Thank you for allowing me the flexibility to reschedule the appointment time due to the flooding situation in my neighborhood. Thank you Dr. Dharamsi for listening to my sleep issues and recommending an alternative mask to fix the problem. "
" Breathing bettter day one. Everyone was professional and courteous in all phases. Thank you! "
" I'm very happy with the visit aside from dealing with the staff at both front desk and check out. If it weren't for the doctor or medical assistant/tech, I would most likely look for a new ENT office and would not return due to the lack of good customer service I receive from the person I check-in with and the person at check-out. There is also a negative tone you receive when calling in to book appointments that almost made me cancel my request for an appointment, in addition, I attempted to book something online (as I was an established patient) and never received any confirmation for several days that I ended up calling instead. Finally, it has left a negative impression on me to receive a call the morning of my appt to see if I could come in earlier for no apparent reason. If there was a valid reason for this request, I would have either complied or rescheduled, however, I was given no reason for this request. I try and respect your time, please also try and respect your patient's time when your staff make these types of requests. "
" The staff and doctors are doing a excellent job of helping me with my health concerns "
" Dr. Wu was very through. "
" Sleep tech was awesome "
Susan lynn W.
" Sabrina excellent in explaining why she chose my hearing aids, how to use them several times making sure I put them on correctly, etc. Last visit she showed how to clean. Most importantly sent a email with more information which I can return to to make sure I understand everything. She is patient and knows how to make the patient is completely comfortable using the hearing aids. "
" They were wonderful- from front desk to doctor. "
" I was in and out so fast. I like that the Doc is actually ready for me at the time of my appointment. It is probably the most efficient doctor office in Austin. "
Phyllis dean E.
" Visited with Samatha in Hearing Aid department. So impressed with her knowledge and presentation. Purchased my trial aids. "
" All staff act like they actually care about your health and your needs. They place the patient first. "
" Berry pleased. "
" Doctor Dnaramsi has one of the best bedside manners, I have come across in years. "
" Dr. Zach is one of the most effiicient, knowledgable doctors I have met. He even remembered by wife's issues and asked about her, though she had not been in to see him in 3 years!!!! He also recommended a lower level of intervention for my sinus issues than another ENT surgeon I had seen. "
" Wonderful proactive care. Thank you! "
" I am impressed with everyone & the care I’m receiving! "
" Dr Wassmuth and his staff provided a great experience. I am more than happy to give referrals to this office. I almost wish I had more problems I could bring here to be fixed. "
" I love going to see Dr. Dharamsi. He has the best bed side manners and is easy to talk to. He does not recommend unnecessary surgeries or medication. "
" I highly recommend Dr. Dharamsi, he is a great physician and surgeon who gets to the core problem quickly. His Lakeway office has a very nice staff with little waiting. "
" I love the care I received from this office and staff, and I have recommended Dr. Dharamsi to multiple people. "
Phyllis dean E.
" Great experience "
Mary louise A.
" After having gone to the same doctor for several years, I was a bit apprehensive about seeing someone new. Everyone in the office was very kind, and very competent. I would highly recommend them. "
Diana l Z.
" Always a wonderful experience. Which is really important with so many doctors having to rush through an appt. I have the utmost confidence that I will always be given the best care when I come here from reception, doctor, check out & billing. Totally recommend them! "
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