" Dr Olivia is just the best "
" Pilar is my tech. She is wonderful. She is bright, personable and very sweet. Exemplary person. "
" Everyone in the office was very welcoming and helpful. Having just moved here it was really nice to feel at home in a brand new place. "
" When I called to schedule an appointment I requested your Lakeway location. My appointment however was set for your Austin location. Also I completed my new patient documents online but they weren’t received by the doctor’s office. "
" Very helpful. Love Dr. Wu. "
" I referred my spouse you should see him on your appointments soon. "
" My husband and I have both recently had surgeries performed by Dr. Dharamsi. He has been nothing but thorough and amazing throughout the entire process for both. He calmed my fears about my procedure and afterwards when their was a possible concern post op. His friendly and calming demeanor, attention to detail and skilled abilities make him the best ENT in town. Our daughter with Down syndrome sees him now as well and he is patient and works well with her too. I can’t say enough good things about him! "
" Awesome in every way! Thank you Dr. Wu and staff for taking such great care of us! "
" Awesome facility and very good doctors, assistants, and nurses "
" Prompt, thorough, honest "
" Dr. Wu and her staff were courtesy and very professional. Thank you for the great service, L. McCoy "
" Wait time in the exam room was 50 min. I wasn't in a hurry, so it really didn't bother me. Otherwise, I had a very good experience. "
" Dr. Wu did an excellent job in clearing my completely clogged ear. "
" Excellent experience Dr. Wu was very knowledgeable and caring would definitely recommend this clinic "
" Dr Dharamsi is an absolute jewel! I’m telling EVERYONE! He was thorough, explained each step and resolved my issue. "
" Dr. Dharamsi is an absolutely wonderful doctor! "
" I was having problems trying to get information on how to get the take home sleep study for D.O.T. and nobody knew what to do until I found this pla e by accident online, and I thank God I did cause they knew just what to do. "
" Quickest wait time I’ve ever experienced at a dr office. I appreciate the respect for my time. Was happy to have a procedure done the initial time I came in instead of having to make a special appt. "
" My only comment is that I was told that I'd get a call from the surgery scheduler yesterday or today and I have yet to receive a call. There are still a couple of business hours left in the day though so maybe I'll still get it. If not, I'll initiate scheduling the surgery tomorrow. "
" The visit was excellent but the appointment scheduler was not efficiently informed on the time required for the appointment. "
Jim bob B.
" My DR was very nice and caring don't know if my problem is fixed or not but will try the things he told me to try. Staff very nice. "
" Dr. Dharamsi is the best! "
" Your receptionist needs to smile & make you feel welcomed "
" DOCTOR WAS VERY CONSIDERATE OF SITUATION AND PROVIDED EXCELLENT CARE "
" Dr. Wu and the audiologist were great and super friendly. I would say that the most unfriendly people we encountered was the assistant who took us back to our room as well as the receptionist. They both seemed they were just trying to get through the day and did not want to be there. "
" Dr. Wu is the best! She always takes great care of me. Sarah S. "
" Only problem I had was the amount of calls I received about my insurance card and my appointment. I am a business person it about drove me crazy with all the calls and email reminders. "
" Very thorough and competent. I feel like I’m in good hands. "
" N/A "
" Awesome, only light bleeding and I don't need a bandage with next morning! "
" I give doctors one hour to show up at the appointed time and then I walk and re-schedule unless I am very ill. The Dr took 55 minutes of that one hour. "
" If the meds work then I won't need to go back except to get fitted for hearing aids. I will already be recommending Capital Otolaryngology to everyone. "
" This was the first time I visited your clinic after having seen MANY ENTs over the years, as well as a sleep doctor. I liked the approach taken with treatment options, always conservative initially. Surgery was given as an option and I never felt pressured into going that route. The doctor was very personable and understanding and at the same time very thorough with her explanations of my medical conditions. "
" Excellent experience all around "
" We had the best experience! They were able to get us in so quick to get ear tubes for my 10 month old. The staff was very informative and helpful and friendly. We could not have asked for anything better, it was perfect and my son is already so much happier after getting his ears all fixed up! I'm so thankful for such a smooth and easy experience! "
" Sabrina always does a great job. "
" I found it a little disconcerting that I never saw Dr. Wassmuth. I assume he came in and did the procedure after I was under anesthesia and was gone before I came out of anesthesia. "
" Excellent and caring staff. "
" Dr. Dharmsi is the best. He is very knowledgeable, compassionate, caring and attentive to details. From the first day I met him, I knew he was the doctor that I wanted to care for me. Overall, he is a professional within himself and I thank him for just being himself. In a world of hatred and rudeness, we need many more Dr. Dharmsi's in the world. Kudos to doctor Dharmsi. It is a pleasure to write of my experience because they are good ones "
" It is a pleasure to work with Dr Wassmuth and all the staff. They understood my problems and with testing we should be able to correct my condition. "
" I have had 4-5 visits to Capital Otolaryngology in the past three years. I always have caring and professional care from them. They have gone above and beyond the call of duty several times for me and I feel they would do that for any patient. "
" Dr. Wu is the GREATEST!!! I live 80 miles from the office, but will not change my ENT because of her dedication to my health. She explains everything that is going on with me, as well as making sure she keeps up with what could occur. Her personality is a 15 on a scale of 10, and although she has been my ENT for just two years, I feel as confident in her as though she had been taking care of me for the last 50 years. "
" Thank you for squeezing me in. I goofed up and went at the wrong time. Everyone explained what they were going to do and then did it. "
" Excellent "
" I tried to sign onto the Capital Otolaryngology patient website. I had never been on it before so I needed to register on it with my own User-ID and Password. It would not take my requested User-ID and responded with a message the "USER-ID not Found". I was not able to find a rules for User-ID/PSWD formation. It may be possible that I requested something that violated those rules. But I don't know how to overcome the problem. "
" Dr. Dharamsi was very professional. He took his time to listen to my concerns and sought to address them. I was extremely impressed with his ability and manner. "
" I'm thrilled to have found Capital Otolaryngology and especially Dr. Dharamsi. "
" Quick procedure. "
" The service has always been fast and friendly. Easy to schedule. The hearing aids have made such a huge impact on my life. I have a new level of confidence now. No longer struggling to hear. Thank you! "
" Sabrina Olivia exceeded expectations. She was right on time for my appointment, corrected the problem with my hearing aid and administered a hearing test. I was in and out in thirty-five minutes. Exceptional service. ms "
" Thank you for your care. "
" Kyle our teck for our sleep study for me and my wife last night was excellent. You are lucky to have a person like him taking care of you patients. Sandi and Steve Buckstein "
" Love all the staff they are wonderful, helpful and listen to you. "
" The sleep study tech was friendly and knowledgeable. He made me feel comfortable. "
" I’ve already referred Dr. Wassmuth to a friend. I really appreciate his progressive approach, working with local dentists and thinking outside of the box! The best. "
" First-class operation from start to finish! Quite impressive! "
" This was my first visit. They are in a transition office, so there was some confusion in finding the office & a 30-minute wait before someone actually acknowledged that I was there. I expect that the staff will get to be more organized when they get in to their new office. "
" Thank you for allowing me the flexibility to reschedule the appointment time due to the flooding situation in my neighborhood. Thank you Dr. Dharamsi for listening to my sleep issues and recommending an alternative mask to fix the problem. "
" Breathing bettter day one. Everyone was professional and courteous in all phases. Thank you! "
" I'm very happy with the visit aside from dealing with the staff at both front desk and check out. If it weren't for the doctor or medical assistant/tech, I would most likely look for a new ENT office and would not return due to the lack of good customer service I receive from the person I check-in with and the person at check-out. There is also a negative tone you receive when calling in to book appointments that almost made me cancel my request for an appointment, in addition, I attempted to book something online (as I was an established patient) and never received any confirmation for several days that I ended up calling instead. Finally, it has left a negative impression on me to receive a call the morning of my appt to see if I could come in earlier for no apparent reason. If there was a valid reason for this request, I would have either complied or rescheduled, however, I was given no reason for this request. I try and respect your time, please also try and respect your patient's time when your staff make these types of requests. "
" The staff and doctors are doing a excellent job of helping me with my health concerns "
" Dr. Wu was very through. "
" Sleep tech was awesome "
Susan lynn W.
" Sabrina excellent in explaining why she chose my hearing aids, how to use them several times making sure I put them on correctly, etc. Last visit she showed how to clean. Most importantly sent a email with more information which I can return to to make sure I understand everything. She is patient and knows how to make the patient is completely comfortable using the hearing aids. "
" They were wonderful- from front desk to doctor. "
" I was in and out so fast. I like that the Doc is actually ready for me at the time of my appointment. It is probably the most efficient doctor office in Austin. "
Phyllis dean E.
" Visited with Samatha in Hearing Aid department. So impressed with her knowledge and presentation. Purchased my trial aids. "
" All staff act like they actually care about your health and your needs. They place the patient first. "
" Berry pleased. "
" Doctor Dnaramsi has one of the best bedside manners, I have come across in years. "
" Dr. Zach is one of the most effiicient, knowledgable doctors I have met. He even remembered by wife's issues and asked about her, though she had not been in to see him in 3 years!!!! He also recommended a lower level of intervention for my sinus issues than another ENT surgeon I had seen. "
" Wonderful proactive care. Thank you! "
" I am impressed with everyone & the care I’m receiving! "
" Dr Wassmuth and his staff provided a great experience. I am more than happy to give referrals to this office. I almost wish I had more problems I could bring here to be fixed. "
" I love going to see Dr. Dharamsi. He has the best bed side manners and is easy to talk to. He does not recommend unnecessary surgeries or medication. "
" I highly recommend Dr. Dharamsi, he is a great physician and surgeon who gets to the core problem quickly. His Lakeway office has a very nice staff with little waiting. "
" I love the care I received from this office and staff, and I have recommended Dr. Dharamsi to multiple people. "
Phyllis dean E.
" Great experience "
Mary louise A.
" After having gone to the same doctor for several years, I was a bit apprehensive about seeing someone new. Everyone in the office was very kind, and very competent. I would highly recommend them. "
Diana l Z.
" Always a wonderful experience. Which is really important with so many doctors having to rush through an appt. I have the utmost confidence that I will always be given the best care when I come here from reception, doctor, check out & billing. Totally recommend them! "
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