Center for Sleep of Nashville Reviews

Karen - 07/04/2025

" My only grievance is I could not get any hot water to wash my face in the morning out of the bathroom faucet. I understand that a new system will be going in later this month but I won't be there later this month. Overall a good experience at a goo d facility with a fabulous staff. "

Patti - 07/03/2025

" Carrie assisted me at the sleep center. She was so friendly, professional and very knowledgeable. She made a strange situation much more bareable. She explained everything and answered any BBC and all questions I had. "

Karen - 07/02/2025

" Carrie provided excellent care for the duration. "

Charles - 07/02/2025

" Brandie, my sleep technologist, was outstanding. From her greeting to my departure, she made every effort to ensure my comfort. Her compassion and kindness assisted me through the entire process. She was very thorough and professional. Even when she had to make adjustments during the sleep test, she explained the reason for the adjustments and assured me things were progressing as they should. Brandie made a challenging situation much more manageable. Thank you, Brandie. "

Logan - 07/02/2025

" Kathleen, the technician, was great and very hospitable. She ensured I had everything I needed and was attentive when I needed attention. "

Brandi - 07/01/2025

" Callye was excellent! She was very knowledgeable and kind. I would want her again. "

Arianna - 07/01/2025

" Yall were amazing and helped my daughter feel comfortable and happy!!! Bible...I'm extremely thankful!!!! Thank yall all and God Bless!!! Bible "

Myla - 07/01/2025

" Myla told me on the way home that she likes “Pam” she was able to make my daughter comfortable in a secret situation. Thank you. "

Luna - 07/01/2025

" Roger is amazing and so wonderful with kids (My son had a sleep study and Roger was his tech about 2 years ago). Now it was my daughters turn to get a sleep study. When Roger retires, you'll lose a great employee! Give him a good bonus when he leaves :) "

William - 06/28/2025

" Natisha did a great job! The whole experience was extremely positive. "

Derrica - 06/28/2025

" Jamie was great! "

Mason - 06/28/2025

" Our sleep tech, Ashley, was amazing. My son is on the spectrum & she had so much patience & was so good with him. She made the experience so much better. "

Shelta - 06/27/2025

" This is a nice facility and the attendant was very kind and caring. She was right there to help me every time I needed something. I had a doctor’s appointment the next morning, so it was nice to have the shower to get ready. The bed, pillow, and room was private and comfortable. I was so relieved she already had a fan set up for me to use. Allowing my husband to stay awhile was nice too. Thank you. "

Judy - 06/27/2025

" My technician was so helpful and sweet She made me feel very comfortable and at ease. "

Barbara - 06/27/2025

" I had a sleep study in the past at another location and company. This experience was wonderful compared to that one. The technician was so nice and explained everything and was very kind. The room was so nice, comfortable, and very pleasant. I loved the private bathroom and being able to take a shower. I don’t have the results yet but I feel very comfortable that whatever it is will be accurate. I am so glad I was able to have another test as I was never comfortable that my last one was accurate given everything that happened during that test. I wish I had gone here to begin with. Thank you for a great and better experience . "

Nicholas - 06/27/2025

" We had a great experience. "

Richard - 06/26/2025

" The technician was wonderful, very nice and efficient. Her name was Pam H. The shower had no hot water. "

Tronda - 06/25/2025

" Nice staff clean comfy room , tv, nightstand, extra chair "

David - 06/24/2025

" The sleep test itself was very challenging, simply because of trying to manage the air pressure from new masks and remaining comfortable with all the wires and boxes to which I was attached. Kathleen, however, was truly amazing. Professional, friendly, extremely informative, and perhaps, if it was not for her patient manner and positive attitude throughout, I might have not been able to complete What turned out to be a successful sleep test. Again, hats often and many thanks to Kathleen for a job very well done. "

Richard - 06/24/2025

" Betsy was phenomenol "

Meaghan - 06/23/2025

" My only complaint is the comfortability of the bed. I had a hard time relaxing because of back pain. It felt as if it was just a thin foam mattress topper on top of a hard surface. With a large number of your clientele being plus size, I assume it would be a common issue. Other than that, the staff was wonderful! My tech was super sweet and explained everything in detail to help with any anxiety I had. She really made me feel comfortable and taken care of. "

Laura - 06/23/2025

" Sleep tech, Karen, was both friendly and professional. She explained things thoroughly and answered all questions. "

Marylyn - 06/21/2025

" I believe the tech that cared for me is named Tracy. She remembered me when I was last tested 13 yrs. ago. I found that exceptional. When I got off the elevator on the 4th floor I did not know which direction I was to go. She was standing in the hallway waiting for me. For certain I give her a 5 Star rating as well as the entire accommodations and procedure. Thank you very much. Marylyn Caperton "

Alexa - 06/21/2025

" Jamie was amazing and patient with me ! Jamie if you see this you are amazing !! "

Laura - 06/19/2025

" Door to medical building locked after hours, and sign to ‘ring bell’ is far to the right. I would recommend letting patients know that they will need to ring a bell/ buzz intercom to be admitted. I actually almost left because I could not get in! "

Melanie - 06/19/2025

" my sleep tech was amazing! seriously, she made me feel comfortable and was really informative. She deserves a raise! "

Reese - 06/19/2025

" The water never got warm to take a shower. It wasn't warm coming out of the sink either. The bed that I slept in (parent) creaked with any small movement made which I was afraid would wake up my son while he was being tested. Besides that everything was exceptional. Tanisha, the sleep technologist was fantastic! "

John - 06/19/2025

" Upon arrival I was greeted by Ms Betsy. Mr Roger was working as well. Perfect experience! "

Raymond - 06/18/2025

" If it was not nearly 100 miles from home it would have been better "

Khaleesi - 06/18/2025

" My daughter truly enjoyed her stay and was very excited. Our sleep tech Cayleh (I’m sorry I cannot remember the correct spelling) was beyond catering to my little angel. Thank you!! "

Karen - 06/18/2025

" Pam is outstanding! She was informative and courtesy! "

Tracy - 06/18/2025

" Roger was so sweet and kind! He was very patient with me and understanding when it came to the c-pap machine! He made a very uncomfortable situation, easy and comfortable! "

Joseph - 06/17/2025

" The actual sleep study itself was fine. However, the process of getting this scheduled and then waiting on results was honestly painful. It took over one year to get the study scheduled, and we had to call almost weekly to help facilitate the scheduling. Now, it’s been over 3 weeks since the sleep study and I have heard nothing about the results. Please improve your scheduling and post-study processes. "

Dewayne - 06/16/2025

" My sleep study nurse Kathleen was awesome and very nice to me and my wife. She’s awesome in her profession. "

Bruce - 06/16/2025

" It’s nothing that the sleep center has control over but I was disappointed in myself for not sleeping well. The staff. Calliy, was exceptionally and the facility was very clean. "

Alejandra - 06/15/2025

" todo estuvo bien la atención fue excelente, sólo que no hay agua caliente, me tuve que bañar con agua fría, eso fue raro, pero el cuarto estuvo muy bien todo lo demás estuvo excelente atención y el personal mis respetos. Son excelentes profesionales que te trata bien, te sientes cómoda y confiable. Everything was fine. The service was excellent, except there was no hot water. I had to shower with cold water, which was strange. However, the room was very nice. Everything else was excellent. The service and the staff, my respects. They are excellent professionals who treat you well, making you feel comfortable and trustworthy. "

James - 06/14/2025

" Very pleasant occurrence, very pleasant staff. "

Nicholas - 06/14/2025

" Everything was great "

Charles - 06/14/2025

" Your technician Jenna was very courteous and professional. "

Casey - 06/13/2025

" While my experience with everyone at the sleep center was incredible there was a small hangup before my consult, I was referred through VA and they provided my with the wrong address and just wanted to make it known to both sides to avoid any further confusion. "

Pamula - 06/13/2025

" Great people ... "

Scott - 06/13/2025

" Well run and very competent staff. Excellent quality room furnishings. "

Michael - 06/12/2025

" I was very comfortable in all respects. Instructions were clear and question were anticipated with clear information. The staff went out of there way to to assure the process went well. "

Molly - 06/12/2025

" Tracey was great! "

Charles - 06/12/2025

" Kat is wonderful. She’s very patient and understanding. Thank you! "

Richard - 06/12/2025

" While the human experience was totally professional and friendly, the physical left a lot to be desired. The bed was so hard that my shoulders were in pain before I went to sleep. I was asked to sleep on my back, which I never do, for the study. I was so uncomfortable that I don't see how the test could have been a true representation of my, real life, experience. "

Ruta - 06/11/2025

" Carrie was great. She did an excellent job with everything! "

Marisa - 06/11/2025

" The mattress was a little worn out. "

Seth - 06/10/2025

" The room was clean and I was thankful for the second bed. The staff was courteous and professional. I would highly recommend you guys. "

Duwayne - 06/10/2025

" Callye was absolutely wonderful "

Deborah - 06/10/2025

" The only thing that I did not like was that the water in the Bathroom never got hot. I was unable shower due to hot Water not getting hot. Everything was clean and and The staff showed so much kindness to me. Thank you for everything that you did for me during My stay at the sleep center. "

Dianne - 06/09/2025

" My nurse was excellent. "

Robert - 06/07/2025

" Jamie was my sleep center technician and she was wonderful. "

Leonidas - 06/07/2025

" The staff throughout the entire experience was excellent. The sleeping room was okay but luckily I came prepared with my sleeping gear (weighted blanket and pillow). Needing to request to be unplugged to go the bathroom was inconvenient even though the staff made it clear that it was no issue at all for them to come in as many times as I needed but I still wish there was some sort of way for me to manage that aspect on my own. Overall, the experience was excellent especially in regards to the staff. "

Joe - 06/07/2025

" Ms Ashleigh was most knowledgeable and helpful in explaining how the process works and answered every single question she is an Ace at her job she has my utmost respect and gratitude for a job well done my dearest thanks to her and the team at the sleep clinic. "

Amanda - 06/06/2025

" The person I dealt with last night was very nice, professional, and made me feel comfortable. "

Beverly - 06/06/2025

" I know it could not be any ones fault, but hot water was not working. "

Tina - 06/05/2025

" Pamela was very helpful and patient, explained the process and helped me feel calm. As helpful wrapping up the process as well. She represents your organization perfectly "

Elizabeth - 06/05/2025

" Jenna was very thorough, knowledgeable & professional. The facility was clean & well maintained. The room was inviting & the mattress comfortable. Good pillows too. "

Joseph - 06/05/2025

" The nurse provided excellent service. She was very accommodating and respectful. She was very knowledgeable too and patient. "

Autumn - 06/05/2025

" Everyone involved in this process was incredibly helpful and truly a wealth of knowledge. From start to finish, everything was handled efficiently and with great care. I especially want to highlight the nurse at the sleep study facility! She was absolutely amazing! Her kindness, patience, and gentle approach made all the difference for my daughter. She connected with her so well, easing her anxiety and making the entire experience as smooth and comforting as possible. I’m beyond grateful for the compassion and professionalism shown by the entire team. Thank you for taking such great care of my daughter! "

Stephen - 06/04/2025

" Carrie was great! "

Harrison - 06/04/2025

" Our sleep technologist was absolutely amazing! She was extremely informative and professional. "

Crystal - 06/04/2025

" The sleep technologist was most excellent and accommodating to all my needs and put me at ease right away. The attentiveness and care were wonderful. She was a joy to have. "

Janice - 06/03/2025

" The only comment I have is the hot water in the shower was not very warm no matter how the knob was turned! Everything else was so good (especially Roger the tech) I could not rate anything but excellent! "

Daniel - 06/03/2025

" Brandie was the best, i know this bc i cant ever remember names. But i will always remember Brandie. "

Gregory - 06/03/2025

" No hot water in my bathroom. "

James - 06/03/2025

" Roger P and Karen were very professional courteous and kind. I could tell they held my comfort and peace of mind in high regard. Thank you. "

Jason - 06/02/2025

" Roger (sleep technologist) was outstanding. Knowledgeable, informative, professional, and created a relaxed atmosphere for what could be an uncomfortable experience. I did not think I would be able to sleep in such a strange environment/situation, but Roger made the entire experience a breeze. Great work, I will definitely recommend. "

Linda - 06/02/2025

" Everything was top notch, loved the assistant, would recommend this place "

Steven - 05/31/2025

" Toni my sleep technician was the best. Polite, explained the process in a way I could understand. Put me at ease. Nice positive and reassuring attitude. "

Cynthia - 05/30/2025

" The two technicians that were there were so very personable and went above and beyond to make me feel comfortable. I enjoyed their company actually. I was kind of dreading this test and it ended up being a very good experience. "

Patricia - 05/30/2025

" This room needs new bed mattress and new sheets. Room temperature adjustment would be awesome to have. The room wall were dirty and in need of cleaning patching and a good coat of paint. The nurse was awesome and very professional. She was also very attentive. "

Nery - 05/30/2025

" They were great. "

Edna - 05/29/2025

" Stacey was very friendly and helpful with my sleep Study. Be glad to recommend it to anyone. "

Laurie - 05/29/2025

" I had a great nurse/technologist who gave excellent care and instructions. My only problem was that I could not get hot water in either the shower or the sink. My tech addressed the situation but could not rectify the situation. She brought me a hot washcloth in the morning to help me get some of the goo loose so that I could drive home. "

Hayven - 05/29/2025

" The woman that did our sleep study last night was just wonderful! I loved her, and she made my daughter feel extremely comfortable. My daughter kept saying I really liked her. ❤️ "

Peter - 05/28/2025

" Wish there was a bathroom in the room. Had to call Roger every time I had to pee which is 3 times for an old fart like me. Roger was always there right away! Roger is really good at his job! Very nice guy with a sense of humor.! "

Gregory - 05/28/2025

" The only issue I had is the wait time for the earliest appointment. Is there a way to decrease the waiting time for an appointment?. I was on the cancelation list but with my schedule I was unable to use any of the cancellation days. Roger the tech was great. Don’t lose that guy! "

Susan - 05/27/2025

" Very professional and courteous. I was well informed on the process. "

Beverly - 05/27/2025

" By far above my expectations. I cannot remember her name but the nurse I had the most contact with made me feel safe, cared for, and over all very knowledgeable. "

Vada - 05/26/2025

" The directions to the Hendersonville Sleep Center need to be more specific. The building is Ascension St. Thomas Medical Partners and the small sign in the bottom of the window designates the Sleep Center. Not easy to find. Should give the patient the Ascension St Thomas in the directions. The GPS with the address just takes one to the group of buildings. "

Barbara - 05/25/2025

" My experience was more than I expected. I give it a A+ "

Amelia - 05/25/2025

" The team was very caring as well as vary professional and knowledgeable. They did Everything to make the visit best possible experience. Would give them highest rating possible. I was even was given an excellent coffee flavored just like I like it. They deserve many kudos.Please pass along sincerest appreciation. Amelia "

Charles - 05/24/2025

" Jeanna was professional, courteous, and very helpful. Thank you. "

Eli - 05/24/2025

" Tracy was amazing with my son! Thanks for taking such great care of us. "

Karen - 05/23/2025

" The loud knock that the toilet makes after flushing and the loud TV someone else was watching at 1 am did not make a good nights rest. "

Neyamajai - 05/22/2025

" Nurses were so nice , the made my daughter feel comfortable and she had a pleasant experience!! "

Sandra - 05/21/2025

" The Tech did a great job!! "

Rodney - 05/21/2025

" The sleep technologist Carrie was very professional and informative, she treated me with great kindness and respect and performed her duties in the most highest and efficient manner. "

Elizabeth - 05/20/2025

" Betsy was a very professional sleep technologist. She made me feel very comfortable. She put me at ease. Made my night comfortable. "

Gwyndolyn - 05/20/2025

" I was treated with attention and respect. Very pleased. Thank you. "

Joseph - 05/20/2025

" Kat was great! I could not have asked for a better experience! "

Leedivie - 05/20/2025

" Mr. Rogers did a AMAZING job with my 8 yr old. He worked very well through his tantrum and making sure he was talking with him through everything!! "

Cheryl - 05/20/2025

" Pharman (sp?), was very professional and sweet! She explained every step to me and was consistent throughout my stay. I really appreciated her explanations and understanding. She is definitely an asset to the Sleep Center! "

Rosemary - 05/17/2025

" Private bathrooms would make this an excellent facility. "

Mohammad - 05/17/2025

" The chair recliner was a little uncomfortable, but overall the rest was good. "

Traci - 05/16/2025

" My overall experience was excellent and that’s because of Gabby. The technician who took care of me from the moment I walked in until the moment I left, she gave excellent instructions. She hooked me up, got me tucked into bed and got me to sleep so it wasn’t anything for her to do this and She gave also instructions on what to do if you felt like something was going wrong she kind of knew what some people had gone through before. "

Milton - 05/16/2025

" My technician was professional, informative, patient and very kind!! "

Katrina - 05/16/2025

" My stay was excellent !! Even though I did not sleep . Staff was wonderful and attentive to my needs . Bed was even comfy . Thanks for making me feel comfortable !! "

Theresa - 05/16/2025

" My room was very good instead of excellent only because I needed a small table to. Sit at so I could have worked on some paperwork that I brought. "

Deborah - 05/15/2025

" Everyone has very nice and caring!! Gabby was an excellent tech, she introduced herself and explained everything before doing it!! I would definitely recommend Dr. Valentino and the Sleep Center. "

Laura - 05/15/2025

" I was very impressed with Kathleen. She was extremely helpful, and kind. "

Paul - 05/14/2025

" This was a very comfortable experience. "

Edwin - 05/14/2025

" I appreciated the extra blanket! Room a little chilly and the hot water in the sink and shower wasn't even luke warm. I would have taken a shower if the water had been hot. I got done what I needed to get done, just a couple of comfort items that would have made the visit a lot better. "

Stephanie - 05/14/2025

" Very nice "

Glenn - 05/13/2025

" Not what I expected or was prepared for. Tell people ahead of time that they will be completely wrapped up in wires, uncomfortable to move about, and a cold room. My tech did her best with my defeated attitude! "

Catena - 05/12/2025

" Karen was very sweet, knowledgeable and comforting. Enjoyed pur conversation "

Teresa - 05/12/2025

" Tracey was very helpful. She made me feel very comfortable. "

Franklin - 05/11/2025

" Thank You "

Michelle - 05/11/2025

" The staff was wonderful and very attentive. Had an excellent experience "

Valerie - 05/10/2025

" Very clean facility. Technologist Ashley was excellent and caring, explaining g everything as we went along "

Dennis - 05/10/2025

" I strongly suggest having every room handicap accessible. I had no handicap rails to assist me. Also the recliner my wife slept in was horrible. It was very noisy and didn't recliner to a laying flat position. Our technician, Ashley, was excellent. "

Kevin - 05/09/2025

" Perfect… only issue, no hot water in the shower. "

Anthony - 05/09/2025

" Everything went very well. The technologist was wonderful. She was verycaring "

Tara - 05/09/2025

" I had no idea what to expect but Jamie was phenomenal. She is a keeper "

Patricia - 05/08/2025

" The attendant was very courteous and efficient. I felt confident I would get to help I need! I would do it again if need be and recommend it to my friends and family. "

Lillian - 05/08/2025

" Very welcoming and professional environment. Will recommend to friends. "

Richard - 05/08/2025

" Everything was planned out perfectly and the procedure was explained to me in great detail. The staff were very friendly and helpful throughout the whole process. "

Phyllis - 05/08/2025

" My visit was great. I have no complaints except for the mask. That is just me. I do not like anything on my face. Staff, accommodations, and instructions were great. "

Deanna - 05/08/2025

" My room was so clean and comfortable, and my technician Tanisha made me feel relaxed, reassured, and in very good hands. It turned what I thought was going to be a stressful experience into a very comfortable one. "

Patricia - 05/07/2025

" My sleep technician, Betsy, was wonderful. I was in room 3. My only problem was the bed. I am a bit sore today (a little tweaked). I know you can't flip a foam bed, but it would help if you rotated the bed. Since everyone sleeps on the same spot, it was a tad run down. I watched tv on the other side before being hooked up and that side would have been better for sleeping. So maybe rotate the beds more to get even wear. Other than that, it was great. "

Carl - 05/06/2025

" Very pleasant stay "

Adalynn - 05/06/2025

" The staff was very kind and accommodating. "

Shandra - 05/06/2025

" Both times have been exceptional!!!! "

Candy - 05/06/2025

" The sleep technologist was very nice and gave good instructions. She was patient and courteous. "

Robert - 05/05/2025

" Great experience!! "

Dana - 05/05/2025

" Roger was great! He was very kind and knowledgeable about the process. He explained each step and made sure I was comfortable. Overall it was a good experience. "

Jonathan - 05/04/2025

" Lighting was poor in the room. Bathroom space quite limited. Some instructions & explanations could be more thorough & in depth. Room was clean. Technician was friendly & concerned. "

A'Kayzia - 05/03/2025

" The lady that hooked the wires to my daughter was so wonderful! We were worried we would be uncomfortable, but she made us feel right at home. I wish I remembered her name. Evening of 05/02/2025. Thank you all!!! "

Connor - 05/03/2025

" We had a very comfortable evening and minimal, only necessary, adjustments for my son during his sleep. Very pleased with how it all went and thankful for our tech’s professionalism. "

Lonna - 05/03/2025

" A large sign as the patient enters the parking area would be helpful. I am in my 70’s, use a cane, and my sight isn’t that good. So as you can, imagine, any extra help as far as large lettering and signs is really helpful for me. No negative remarks about the employees though. All of the staff was so extremely nice and well trained at their job! The beds were very comfortable also. "

Carla - 05/03/2025

" Me gustó la forma en que nos trato la enfermera ella estubo Viendo ami niña en todo momento gracias por la atención que ella Nos dio 10 de 10 "

David - 05/02/2025

" Just too many small things to mention but here is a few. Shower wasn’t worth a foot had to run around for water. No medium for hot and cold. Bathroom sink could not run water long slow draining. Pillows like sleeping on rocks, recliner would hardly work, remote control felt like it had 10 years worth of dirt and grime on it. Excellent location for sleep center just about asleep when dumpsters were emptied. If have to do it another sleep study it will not be there. Big talk about how bed is and when you sit down it sinks like Uncle Fester’s bed on the Adams Family. Poor maintenance for facility that charges top dollar. Great bed side lamp cheap bulb that is not made for three way switch and light so dim can not see enough to read. Plus lamp sat far side of table had to get up to turn off. Why even have the low cost bulb that who ever put the bulb in should have known about the bulb not being a three way. Sad thing of it is going to have to pay out of pocket for this experience "

Rebecca - 05/02/2025

" Everyone at the sleep center was phenomenal. Tracy and Erica have done an amazing job making sure that the sleep studies were accurate and thorough. They answered all of my questions, soothed any worried thoughts, and were both professional and kind. They took care of anything that I needed and went above and beyond to ensure that my stay at the sleep center was seamless and comfortable. "

Kevin - 05/02/2025

" Carrie was amazing. Professional. Knowledgeable. Courteous. Deserves a raise!!! "

Onis - 04/28/2025

" Bernie was so nice and friendly. She checked on me every hour to make sure everything was working . "

William - 04/28/2025

" The parking directions were NOT clear especially because of the numbers of other major buildings in the immediate area. Fortunately I was rescrued by three nurses who took straight to front door of your facility. "

Michael - 04/28/2025

" Our technician (Kallye, not sure I spelled that correctly) was great. She is very thorough and informative and kind. She kept me informed the entire time of my visit and did an outstanding job. "

Jimmy - 04/28/2025

" My technician didn't return my Inspire remote on Saturday morning and no one has called me back after I left a message on Saturday morning. Now I'm going to have to drive out of my way to get it back when they finally return my call and couldn't use it Saturday or Sunday night. This is a serious problem for my OSA. "

Sherric - 04/27/2025

" I didnt sleep very well they couldnt find a mask to fit me properly and the head gear was pulled to tight all night over all very uncomfortable all night.. "

Henry - 04/26/2025

" Honestly, our technician made the whole experience! My son was very nervous but she was so attentive, kind, and patient! "

William - 04/26/2025

" Only negative was directions to the sleep center. I suggest you create a walking map that shows a trail (or better directions) so patients don’t get lost. Some of us had difficulty finding the center. "

Patti - 04/26/2025

" I didn’t think that I would be able to sleep, but surprisingly I was. I was super excited to see the box fan, and to know that I could control the temp of the room as well! Not to mention my tech was very accommodating. Anything I needed she was more than helpful!! "

Steven - 04/26/2025

" Our technologist was AMAZING. She did a great job working with my 6 year old and was so kind. We had a great experience "

Dalton - 04/26/2025

" Had the hardest time getting ahold of anybody to set up an appointment and once I got it set up they tried to cancel on me the same day. If it wasn’t for the sleep technologist I would’ve called the whole thing a wash. She was very professional and made me feel at home and taken care of. I think that she deserves a raise for sure "

Pennie - 04/25/2025

" Tracy was very nice, and very efficient. "

Judy - 04/25/2025

" My technician Tracey was super. She was sweet and helpful. She put me at ease. "

Sue - 04/25/2025

" The room was very comfortable. At first I was worried because of sharing the bathroom but that wasn’t a problem. "

Andrew - 04/25/2025

" I had to stay with my son. The recliner in the room did not recline so was not comfortable for me to sleep in it all night. Overall the experience was good "

Michael - 04/25/2025

" Jaime was excellent! The way she explained everything and made me feel comfortable! Great experience! "

Charles - 04/25/2025

" Very nice people, I felt very comfortable with the overall experience "

Terri - 04/24/2025

" Nurse Jamie was so awesome! She took real good care of me with an easy going manner and total confidence in her job. She was the best! "

Glenda - 04/23/2025

" I had a very good experience. My technologist name was Cally she was great made me feel at ease answered my questions and it was a good night. She is a great tech. "

Karen - 04/22/2025

" Beth was an absolute joy "

Jeri-Sue - 04/22/2025

" Everyone was caring and attentive to my individual care and needs. "

Hunter - 04/21/2025

" Jenna was a great sleep tech and was very nice and helpful! "

George - 04/19/2025

" Jamie was great. My husband has alheitzer and is hard of hearing. She was so patient. Diann Summers "

Ashleigh - 04/19/2025

" Brandy did a great job! "

Steven - 04/18/2025

" Jamie ,my technological,was very professional and personable.veryimpressed with her and facility "

Gary - 04/18/2025

" My technician was both friendly and very professional. My experience was excellent. The facilities were spotless. Great experience! "

Jeffery - 04/18/2025

" Considering thr fact that I was one month early for my appointment the center was able to accommodate me due to a cancellation I was extremely elated. I was also appreciative of the fact that I was given wheel chair assistance to my car due to my back injury and having to walk with a cane. Thank you so much for the service provided. Jeff Rollings "

Alana - 04/16/2025

" Everything was excellent "

Patricia - 04/15/2025

" This is the best place to have a sleep study I never had one like this before. "

Joseph - 04/15/2025

" Roger and Betsy? (sorry I am terrible at remembering names and I met her at about 4 AM) were great. Explained everything, allowed me to get settled/acclimated and then kept me connected. I am 60, so of course i have to get up in the middle to of the night, but that also was no problem. all went fine. "

Clarence - 04/14/2025

" Cayle was professional and very friendly. "

Annette - 04/13/2025

" They were professional and kind.. "

Sharen - 04/12/2025

" Rooms should have private bathrooms. The paint on the walls is scuffed pretty badly, and those mattresses! I felt like I was sleeping in an elephant hole. The pillows were fine, but you might recommend bringing your own blanket, especially if someone is prone to being cold. Those blankets are not "it". I fully understand this isn't a hotel, but investing in some nice blankets, and updating the mattresses would go a long way in making patients be comfortable "

William - 04/11/2025

" Brandi and Jamie were the best. Give them both a raise. Bed was really hard, made a difficult situation worse. "

James - 04/10/2025

" I was at the Heritage office it was good 11yrs ago and still good in the new office James Mayo "

Martha - 04/10/2025

" Tech was exceptional. Very friendly and kind. "

Nathaniel - 04/07/2025

" Everyone was very nice and helpful and took good care. My only complaints are that I had no idea where to go and what building to be in so i was almost late because the instructions were so vague. And I was not told that I would be woken up at 5:00am to drive back home. Maybe I’m wrong but getting someone (with sleep apnea) up in the middle of their sleep to go drive home, sounds like a recipe for someone falling asleep at the wheel. Honestly I don’t know how this could be done better but I really feel like that is dangerous. And fairly insensitive considering the field. But like I said the people were all great and had no issue with the nurse/doctor. They were super friendly. "

Judith - 04/06/2025

" Had a good night. Tech was great !! "

Fathiyah - 04/05/2025

" Loved Tracy!!! From beginning to end, she’s was a pleasure. Appreciated her hospitality. Rooms need paper towels, and I forgot to let Tracy know the faucet needs some repair. The handle is quite tight to maneuver and it leaks from the bottom, outward onto the sink ledge. Other than that, the rooms are fine. "

Dylan - 04/05/2025

" Farmin and Jamie were excellent sleep technicians and were fantastic with my children! "

Kimberly - 04/05/2025

" My sleep technologist, Jamie, was the very best part of the process. I was very nervous and also have some anxiety around my sleep and she made me feel so comfortable and well taken care of. She truly has a gift of gentleness and she is very skilled in applying the cords in the best way possible to help you sleep. The room was also very clean, especially the bathroom and I appreciated that. "

Nancy - 04/05/2025

" The only issues was the mattress was worn out! Room 1. "

Edna - 04/04/2025

" Brandi the technician was very nice and friendly. She explain what was going on.very helpful though the night. "

Valarie - 04/03/2025

" They are great staff "

Shandra - 04/03/2025

" Jamie was amazing!!!! Took care of us during tornado warnings "

Helen - 04/03/2025

" Ashley was very caring and kind and professional "

John - 04/02/2025

" Everything was very good experience "

Damion - 04/01/2025

" It has been over a week and there has been zero communication with results of sleep study "

Ronan - 03/30/2025

" They were so good with my son and made it a calm and easy thing for him to do. "

Elena - 03/30/2025

" The sleep nurse we had was amazing. She is very friendly and kind. This is the person that made the entire experience pleasant. Her name is Tanisha. I would recommend her to anyone! "

Dyra - 03/29/2025

" Tracy was incredible. She made me feel welcome and taken care of. "

Debra - 03/29/2025

" Gabby was my Technologist. She is a Joy!!! She truly made this experience worthwhile and more relaxing and comfortable. She is professional, polite and positive! Kudos to Gabby and the Sleep Center @ St. Thomas-Midtown. Debbie "

Andrea - 03/28/2025

" My tech was awesome. Hope everyone's sleep study experience is goes as well as mine did. "

Jennifer - 03/27/2025

" Most of the problems that I had at the sleep center were not due to the technician it was because I was uncomfortable and had trouble breathing and the mask was hurting my face my back was hurting so I wasn't able to get a lot of sleep. It had nothing to do with the facility or the technician everybody at the sleep center was very nice respectful and kind! "

David - 03/27/2025

" I would recommend maybe a small refrigerator for drinks. Other than that it was over a great experience! "

Joan - 03/26/2025

" Every thing was done to make the experience as positive and comfortable as possible. Roger was very courteous, professional and helpful "

John - 03/25/2025

" This is the thing. John has autism. John is nonverbal. I’m his caregiver of 8 years. When a caregiver gives their advice and opinion it should be highly regarded. I knew John was not going to agree to the sleep study but it was pushed through. It was invasive to John . Please know that the technician was absolutely fantastic. She took care of John with sensitivity and patience. He really liked her but… because of his disability he was not going to let her put electrodes on his face and head. John was anxious and refused the study. Consequently he was agitated and upawake oast his scheduled time. His meds were in affect and he had a difficult time going and staying asleep at home. Please in the future… listen to what the caregivers are saying. Regardless of what insurance or medical facilities are requesting. John would wear a watch that monitors his sleep no problem. I requested this alternative. "

Lisa - 03/25/2025

" The nurse was very nice and helpful… "

Hailey - 03/24/2025

" The sleep techs were amazing with my daughter. "

Diana - 03/23/2025

" The experience was excellent and the staff was very knowledgeable and compassionate. Thank you for a great experience! "

Leigh - 03/22/2025

" Jamie was absolutely amazing! "

Michael - 03/22/2025

" Great personat "

William - 03/21/2025

" My entire experience at the sleep center was very good, and the facility itself was well maintained and had everything I needed. My technician was very professional and even had a remarkable sense of humor. "

Robert - 03/21/2025

" Very satisfied with everything "

Carly - 03/21/2025

" I can’t say enough good things about my sleep technician Tanisha. She took the time to explain the process and made me feel extremely comfortable with the sleep study. The facility was extremely clean. Dr. Coller is an amazing physician who genuinely cares about his patients’ comfort and satisfaction. 10/10 would recommend to Dr. Coller and Ascension Center for Sleep. "

Kourtney - 03/21/2025

" Brandi was my technologist and she was amazing. She made me feel very comfortable while I was there and she explained to me what would be happening every step of the way. She made it a very enjoyable experience. "

John - 03/20/2025

" Carrie was great. Helpful, friendly, and knowledgeable about procedure. "

David - 03/20/2025

" None. "

Shirley - 03/20/2025

" Jamie was my sleep technologist and she was fabulous! "

Kenneth - 03/19/2025

" One problem is you can hear conversations with the patient in the room near you during the night. "

Eugene - 03/18/2025

" Thank you "

Jim - 03/18/2025

" The technologist (Katherine) was outstanding. She explained things step by step and took care to make me feel comfortable. I was impressed with her expertise. "

Raymond - 03/18/2025

" I realize that checkout times must coincide with staff shifts; however, i wonder of moving it to 7 am is possible. i drove a distance and was very groggy. everything was great except for check out time. "

Scott - 03/17/2025

" I couldn't sleep maybe 5 to 15 min.or so. wires kept getting disconnected and tangled. I wasn't use to the bed my back and neck were hurting. Hopefully I can try again but with a sleep aid to help me fall asleep. The technician was great she did what she could even got me a fan to use. I hope they can figure something out. "

Robert - 03/17/2025

" The room was very nice The staff was very friendly and helpful with what I was going to be doing, The staff was there any time I needed them during the night taking the test Again Thank You for thanking care of us all "

Melva - 03/15/2025

" Brittany was helpful and knowledgeable. She took her time and answered all of our questions. "

Sydney - 03/15/2025

" Brandy was an excellent sleep technologist. She was so kind and supportive. She put my daughter’s fear at ease. She took the time to explain what all the wires were for and made her very comfortable. I can not give her enough praise or truly express my gratitude. "

Laura - 03/15/2025

" My technologist, “T”, was outstanding! She was not only thorough with her instructions, but extremely personable too. I found her to be thorough with her task of setting me up for my study. She was pleasant and reassuring. THANKS for a good experience. "

Renee - 03/14/2025

" I was well taken care of the nurse very nice explained everything that I need to know about "

Donna - 03/13/2025

" I actually slept while I was there-which surprised me.🙂 "

Skylar - 03/13/2025

" She was helpful she explained everything to me so I would understand what was going on she is an amazing lady "

Dennis - 03/13/2025

" Everything was outstanding, however, was disappointed that there were no dancing girls and a bar with good bourbon. "

Valerie - 03/12/2025

" I have to admit initially I was so nervous about having this study done. But after speaking with the staff over the phone and then the sleep specialist that I encountered while I was having my study done everything was fine I appreciate everyone's care kindness and professionalism. "

Jack - 03/12/2025

" Everything was excellent. There were only two problems. When you come up to the center it is not readily apparent that the sleep center is on the side entrance which isn’t visible from the approach. Two, the bed is memory foam which wasn’t all that comfortable as I have a bad knee, so side sleeping was difficult. The technologist and accommodations other wise were excellent. Everyone was very professional and courteous. "

Jeffrey - 03/12/2025

" I am reacting to the 4th inquiry it requires an amendment…a number MUST be established that patients arriving to the Center have direct human contact given to them specifically for ANY questions after hours with no automated msgs. Also, a protocol guide should be established do ANYONE in the hospital caller network can quickly and easily relay information after hours or times utilized by the Sleep Center. Also, inform patients to have no less than half an hour to arrive at 7:30pm. The space conducted for the Sleep Study was quite comfortable and accommodating. I interacted with sleep specialist, Callye, who I would like to thank; she demonstrated the highest levels of understandings about procedures and patient care in a professional and first-rate manner! "

Roger - 03/12/2025

" Carrie was super awesome. These days attitudes as well as hers are extremely hard to find. She definitely deserves to be recognized for her excellence. She is definitely the MVP of the team. "

James - 03/11/2025

" Every accommodation was offered. I was hesitant but left feeling as though my doctor will have some information to address my issues. "

Katelin - 03/11/2025

" Knew everything she was doing and she was kind, friendly,sweet etc. "

Lekesha - 03/11/2025

" My technologist, Kathleen, was very kind and informative. She was fun and bubbly and she made sure I was comfortable and knew everything that would happen. "

Patricia - 03/09/2025

" I feel like my needs were met professionally and that would definitely recommend my caregiver to others. "

David - 03/09/2025

" Gabby was extremely nice and was a pleasure to work with for the sleep study. "

Douglas - 03/08/2025

" Tech Leslie was fabulous. Made a very difficult evening bearable. During the night she was Johnny-on-the-Spot. Thank you Leslie "

Kelly - 03/08/2025

" Branding was awesome! Very thorough, gentle, and attentive to me all night long! She made the whole experience top notch! "

Floyd - 03/08/2025

" My tech ,Brittany, was very professional, kind, explained the procedure, made sure I was comfortable, checked on me & was great. I felt very comfortable with her. Rate her a 10+. "

Buffy - 03/08/2025

" I absolutely love the tech that helped! When I was scheduled, I was hoping I got her again. I dont recall her name. "

Donna - 03/07/2025

" My technologist was awesome. Her knowledge and demeanor prepared me for the study as well as helped me relax. She explained how the set-up and testing would work. Most of all, she made me feel that my health was of the utmost importance. "

Michael - 03/07/2025

" Overall great experience 👍 Brandy was very nice and professional which made everything a very easy night "

Sharon - 03/07/2025

" My sleep tech was a sweet heart. Made me feel at ease and comfortable "

Carolyn - 03/06/2025

" Brandi (spelling?) was so kind and made me feel very comfortable considering I was hooked up with so many wires! She even brought me coffee at 5:15. I felt blessed to have her as my sleep technician. "

Barbara - 03/05/2025

" My 1st sleep study & had no idea what to expect! The room was set up like a hotel room and decorated very nicely! Each room had its own thermostat, which is very important to me because I have Raynaud’s Phenomenon and need to be warm at all times. The technician explained each and every step thoroughly so there were no surprises nor anything unexpected. She was very personable and friendly, she made it easy to relax and feel comfortable & safe in a new setting and environment. Thank you for having your patients best interests as a priority! "

Betty - 03/05/2025

" This was a pleasant experience. Everything was prepared for a calm and quit night. The machine was not bothersome to me. I slept like a baby. Finishing up, my tech brought me coffee. Pleased from beginning to end. "

Dwain - 03/05/2025

" The mattress in the room was very uncomfortable. It was sagging in the middle. I awoke with an aching back. "

Joshua - 03/05/2025

" Na "

Pablo - 03/03/2025

" La persona que estubo en turno fue muy amable "

Robert - 03/02/2025

" room was a bit warm and didn't cool down as much as I am used to when I sleep at home. Wires and tubing were uncomfortable but technical staff was supportive and very professional "

Sanaullah - 03/01/2025

" Jamie was excellent and she was very friendly. "

Kerry - 03/01/2025

" Everyone was very kind and helpful. "

Ian - 02/28/2025

" This is around the 4-5 time at your facility. Except for last last all other time times have been good to very good. This review only applies to last night. "

William - 02/28/2025

" My Technologist - Carrie - was very pleasant, helpful and knowledgeable. She took her time to make sure that I was comfortable with everything that was going on. She made sure that I understood everything that was taking place while she hooked me up to the machines. And she watched over me throughout the entire process. When I need to use the restroom she responded promptly to my request. The overall experience in the Sleep Center was excellent due to her professionalism. "

Susan - 02/28/2025

" The staff made the experience completely relaxed. "

Kortni - 02/28/2025

" My daughter and I absolutely adores Ms. Jamie she was extremely sweet and supportive "

Charles - 02/28/2025

" My tech was so nice , courteous and professional . "

Trina - 02/28/2025

" Best sleep/rest ever experience "

Camelia - 02/28/2025

" I was very pleased with my sleep tech Jamie she was very courteous and helpful with everything. She made my experience great. "

Virginia - 02/27/2025

" My room was very nice, The mattress was incredibly comfortable. Tempurpedic are the best and my favorite! Tracy was my sleep nurse. She was absolutely terrific. So friendly. She really put me at ease. She was extremely knowledgeable and most efficient. Overall, my experience with the Center for Sleep was an A+. 💯 for physical surroundings and 💯+ for Tracy! I will definitely recommend if the opportunity arises. "

Thomas - 02/27/2025

" The staff was excellent, the stay was perfect. Especially My nurse,can't remember her name. "

Candace - 02/26/2025

" The Sleep Technologist was phenomenal! She had a very warm and professional manner while answering all of my questions, she was able to along with helping to put me at ease with detailed explanations. I would give the Ascension St. Thomas DePaul Bldg Sleep Center to everyone looking to get a sleep study in Middle Tennessee. It was very easy to find and the Sleep Technology staff made it the best possible experience that I could have hoped for because we all know sleep studies are not all that comfortable. If I have to have future studies I will request this location again. "

Lisa - 02/26/2025

" Kathleen did a great job explaining all to me! Personnel should have prepared me about the salt putty in my hair before the test!!! "

John - 02/26/2025

" Good experience "

Cecile - 02/25/2025

" The bed was terrible. I'm a side sleeper and my hip kept finding a Gulley. I was sore when I got up. Tracey was great. "

Gayle - 02/24/2025

" X "

Ashley - 02/24/2025

" The tech Jenna was excellent. She made me feel very comfortable when I was nervous about the whole thing. She was easy to talk to and she talked me thru everything. "

Cynthia - 02/22/2025

" Jenna, the technician was excellent! However, my orders were changed by ( I’m assuming) the sleep center pulmonologist without notifying me. My orders were changed from Dr Cars split session order to Cpap titration only. This was not discussed with me prior to my arrival and miscommunication and delay of procedure arose due to this. I wanted more data with the Split session study as my home sleep study was not successful test ( red light) . I had significant anxiety over this miscommunication and had difficulty sleeping due to this error. "

John - 02/22/2025

" Tracey is very nice very professional and knowledgeable "

Gianna - 02/22/2025

" My sleep technologist was wonderful and put me at ease in a very uncomfortable situation . I truly dislike sleeping away from home . "

Kenneth - 02/22/2025

" Love ❤️ 😍 💖 ❣️ it "

Kathryn - 02/21/2025

" Our technician was amazing in helping our 5yo daughter know what to expect and talking her through the entire hookup process. Instructions on how to get to the facility was incorrect. Paperwork says to go to main doors on the ground floor to enter, however they were locked when we arrived with no one at the door. Had to call for instructions on how to enter the building. Overall good experience with the facility; bedding could have been improved (additional blankets; etc) "

Juana - 02/21/2025

" I was so impressed by everything in the center, but I was so blessed by my nurse, Jamie! She made me feel so comfortable! She was very kind and caring! She took such a good care of me! You are so blessed to have someone like her working for you! Thank you so much!!! "

Richard - 02/18/2025

" Great people very attentive "

Jacobey - 02/18/2025

" Outstanding Performance "

Robert - 02/17/2025

" Really appreciated your kindness that you demonstrated towards me. "

Connie - 02/17/2025

" First time, a very good experience. "

Daniel - 02/15/2025

" Jamie was my Tech she walked me thru the process quick and efficiently, made sure to ask if had any questions after each step in the process. The patience, attention to detail and care were very genuine and made the experience pleasant overall. I would highly recommend y’alls sleep study and i would absolutely recommend Jamie as the preferred tech. 11/10 Great job Jamie!!! "

Lisa - 02/13/2025

" Kathleen was very personable, respectful, and informative. She laid out all instructions and made sure i understood. I actually slept well- for me. i would definitely recommend the sleep center and its staff. "

Patricia - 02/13/2025

" Kathleen was awesome! "

Michael - 02/08/2025

" It was good "

Thomas - 02/08/2025

" None "

Tara - 02/08/2025

" Very nice and professional staff "

Todd - 02/08/2025

" Tracy was so helpful and very personable. It was a great experience. "

Mary - 02/07/2025

" My technician was very friendly and sensitive to my needs. I had an overall good experience. "

James - 02/07/2025

" My sleep tech T was very professional and pleasant. She was awsome! "

Denise - 02/06/2025

" you need to check the mattresses. Mine sunk on the side I was on and it was probably because everyone sleeps in the same place. It was most uncomfortable!!! That is the only complaint i have so I hope you will get them checked out or replaced. My tech was awesome!!!!!! "

Michael - 02/06/2025

" Very good employees and helpful "

Kirk - 02/06/2025

" All went well. "

Dezi - 02/02/2025

" The sleep technologist was excellent and informative. So much improved compared to my last sleep study seven years ago. So much more extensive from my previous experience. The young lady would give me an explanation on what was happening each time I was awakened and kept trying different masks on me to increase my breathing ability. She also recommended a chin guard, as my mouth drops open during sleep. I was awakened four or five times to try different masks. That young lady is very skilled, and a great personality. She was helpful in other ways. My phone was losing its charge and she found a charger to hook my phone up to. In the morning my head was so full of goo from the electrodes and she immediately gave me instructions to easily remove the “goo” and even brought me a hair blower to dry my hair. I never received that attention in my last study. I would highly recommend the Center for Sleep to anyone with a CPAP issue. "

Rita - 02/01/2025

" Pharma was the best. She made me feel at ease and quickly came every time I called. "

Nolan - 01/31/2025

" Our tech was extremely helpful. It was scary for our son and he had been nervous leading up to our visit. But she put him at complete ease and made the experience and pleasurable as possible. "

Alfonso - 01/30/2025

" Room could use some updating. Chair wouldn’t recline and the bed was way too firm. Jamie was amazing though! She is awesome and made me feel comfortable with the whole process. "

Richard - 01/30/2025

" My sleep, technician was fabulous very caring and concerned about my experience "

Linda - 01/30/2025

" Sleep tech was just outstanding. Welcoming, unhurried, and very accommodating. "

Janet - 01/29/2025

" Karen was great all the way to me leaving. She always making sure I understood what she was doing. "

Lisa - 01/28/2025

" This was my third sleep study. My recent experience was by far the best of the three. Kathleen my Sleep Tech was amazing in every aspect Of her job. She listened intently and I could sense she Was very invested in her job. I immediately felt comfortable with her. She was very knowledgeable and answered every question I had. She is very genuine and her desire to help people is very apparent You guys are lucky to have her on staff. "

Stephanie - 01/28/2025

" I tried several times to contact my doctor to find out why I needed to repeat my study. No one ever got back to me. "

Kathleen - 01/27/2025

" Nothing to be critical about, or even complain about. Carrie was great, and my care was professional and kind! "

Ashanti - 01/27/2025

" Tech was patient and explained all of the information in great detail. She was alert and personable with myself and my guests (family). This went a long way with me. The room was comfortable, although I brought my own pillow and blanket, and it was some of the best sleep I had in a long while. "

Walter - 01/24/2025

" Three wonderful people - Ashley, Jenna and Brittany - attended to me throughout the process, explaining everything in detail and making sure I was comfortable. They were courteous, professional and very helpful throughout the evening. I had some misgivings about participating in this sleep study prior to arriving, but I'm glad I did it. I encourage everyone with sleep problems to participate in a sleep study at Center for Sleep if your doctor prescribes it. "

Nathan - 01/23/2025

" The experience was very pleasing. I was taken care of by the staff like I was a VIP. They are awesome and extremely kind. Very professional people. I was nervous going in, but they made it all ok. Thank you. 10 out 10 quality of service! "

Kathleen - 01/22/2025

" Kathleen was lovely and thoughtful! "

Michael - 01/21/2025

" Had a good experience "

Kristen - 01/18/2025

" It was very hard to get in contact with the schedulers for the sleep study. My technologist was wonderful "

Barbara - 01/18/2025

" It took way too long between the request of my physician to have the study and actually so I could wake up with brainfog one morethe study, which was very frustrating. A few weeks before the study date I had an oxygen study which revealed a need for oxygen through my cpap. That information was not included in the study because 'thee testing doctor wanted to see how the test went without it' - supposedly these doctors work together. Why retest a test for a need for oxygen i just had, that has had a positive effect on my health?? So I could wake up with brainfog one more time? So I could have the old splitting morning headache instead of the newer less painful one? This was frustrating. "

Makenna - 01/17/2025

" Tracy was a really nice Tech. She was very informative and was very nice! "

Tatiana - 01/17/2025

" I'm very happy. The staff is so Nice. "

April - 01/17/2025

" Tech was nice and cheerful from the time I walked in. "

Douglas - 01/16/2025

" Jamie was great throughout my stay at the sleep center! The process from my initial appointment with the doctor to scheduling a day for the sleep center study, was more than frustrating for many reasons. The level of communication was extremely poor, the ability to reach someone and get a returned call topped the list. Except for the care Jamie provided, I would struggle recommending to anyone. "

Susan - 01/15/2025

" The room is nice enough with a recliner and TV to watch before and after you get wired up. I am not fond of the Jack and Jill bathrooms and I would like to have been told about them prior to getting there. But otherwise it is comfortable enough. I have now been for 3 sleep studies (no, not the norm) and each of the 3 techs I worked with were just awesome. Very patient with me! "

Ivan - 01/15/2025

" Kathleen, Carrie, and Roger were all amazing. Very friendly and personable. They knew their jobs and treated me with respect. I would highly recommend! "

Donna - 01/15/2025

" Kathleen is an angel. She is fun, personable, but clearly knows her stuff. "

David - 01/14/2025

" Technician was competent and very helpful "

Mackenzie - 01/13/2025

" My day technologist, Erica, was so friendly and made my experience better! She also scheduled me in at the last minute after a cancellation which I really appreciated! "

Walter - 01/13/2025

" My technician, Betsy was so so good. She was a true jewel. "

Mario - 01/13/2025

" The atntiom to the patients is fenomenall i love sain Tomas Pelples God bless everybody "

Michael - 01/10/2025

" The tech was very nice to me she answered my questions And was very helpful. Thank you "

Lavonda - 01/07/2025

" Karen was the best.She really cares about people.Made me feel comfortable the whole tim.I thank he "

Frances - 01/07/2025

" Tech was very professional and caring "

Teresa - 01/04/2025

" Ashleigh was so helpful and kind and walked me through the entire process. "

Linda - 01/04/2025

" The rooms are clean but dated. The facility needs to be upgraded. The staff members are very kind and made my experience a pleasant one. "

Kyndall - 01/04/2025

" Scheduling for the sleep center was a mess the lady who made my appointment initially was rude, then the lady who called to reschedule had said we were set for the new appointment then 30 minutes later called to let me know someone else somehow got the appointment after I already arranged the new appointment time on my schedule. Besides that experience everyone was wonderful my sleep tech and other staff went above and beyond. My sleep tech even asked if I’d like coffee the next morning and woke me up with coffee with sugar just how I asked for it. She was very kind and made me feel at home. The room was clean and impressive compared to other sleep test facilities I’ve seen online. I really liked that there was a sound machine. "

Tracy - 01/04/2025

" My stay was very good, I do recommend this sleep center to anyone that has to get this done. The room was very cozy and comfortable. "

Catherine - 01/04/2025

" Many thanks to Jenna, who was very patient with all my questions, and made me feel very comfortable during the study. "

Barron - 01/03/2025

" Jamie was a pleasure. Would do it again. Thanks! "

Earl - 01/03/2025

" Very good sleep therapist! Wait time to get an appointment was initially three months to get an appointment near me- but the receptionist offered one earlier an hour away so I took that to get it done sooner. That should probably be improved for patient accessibility. "

Judy - 01/02/2025

" Efficient and knowledgeable staff. Very helpful and courtesy. Constantly in communication with staff during the evenining. "

Presley - 01/02/2025

" Such a caring facility, my baby girl was very comfortable and slept like a rock. Our sleep tech went above and beyond :) "

Samuel - 01/01/2025

" My sleep technician was great! Unfortunately, I do not remember her name. (A petite female with long straight hair who wears glasses and lives in Murfreesboro). The room was fine. The room had a ceiling fan, which I also have in my bedroom and use at night. I suggest the rooms also have a tower or box fan. Most people sleep with this type of fan. I brought my own. The monitor above cpap was very bright. You need to be able to dim or cover the device. The intercom in the rooms is very loud and abrupt. It startled me a few times. The shower was nice, but the curtain did not prevent water from getting on the floor. I did not feel rested the following day, but that is to be expected, having all the monitors attached and trying to sleep in a strange place. I do not like going to Nashville for diagnostics unless I have to. I had initially scheduled the appointment at the Hendersonville location but had to go to Midtown because of staffing and needing to complete the study by year's end. "

Patricia - 12/30/2024

" The bed was extremely uncomfortable for me and I had a difficult time falling to sleep and staying asleep. I was in a lot of pain despite taking Tylenol before bed and then waking up and taking Aleve to help later. The rainy weather did not help. The facility is very nice and the staff very professional and helpful. "

Alfred - 12/30/2024

" The room needs a deep cleaning. The shower bar seemed to be solid. The furniture felt sticky and the bed was very hard as if it was full of dried up water or sweat. I could not get accurate measure of sleep due to my inability to sleep on such a hard mattress. "

Lynne - 12/29/2024

" My tech was amazing ! She was very professional with a great bedside manner, she explained everything to my understanding "

Jennifer - 12/27/2024

" The sleep technologist is absolutely wonderful. She’s caring, kind, accommodating and professional. The rooms there, on the other hand, have very thin walls and I could hear sirens and motorcycles and large trucks on the highway. It would be nice if they could invest money in making that building more soundproof. I think the study would be much more accurate if those sounds didn’t wake you up or prevent you from sleeping. They do run a fan or something that blocks the noise from the hallway but nothing blocks the noise from the outside walls. "

Jonathan - 12/24/2024

" only reason "overall" wasn't excellent was that I could not get back to sleep at about 1am. "

David - 12/23/2024

" Betsy is an outstanding professional with remarkable “bedside manners” and is definitely an asset to the clinic! "

Miguel - 12/22/2024

" Mrs. Treisy is very kind and a good person. I don't speak English and she is very attentive and translates for me with her phone. Thank you very much for your good service. "

John - 12/22/2024

" Room was too cold. at 68 deg when I arrived. Kept turning up a few degrees at a time with no noticeable change. Finally at 68 deg, felt only decently warm. Thermostat did show temp rising, but felt no warmer. I think thermostat is a placebo. "

Shirley - 12/20/2024

" I was at the Hendersonville location. Brittany was great. Room was wonderful. Felt very comfortable and at ease. "

Michael - 12/20/2024

" My tech was Jamie and she was fantastic she really above and beyond to make me feel comfortable and At ease with the whole experience "

Donna - 12/19/2024

" The recliner didn't recline and was very uncomfortable in the upright position. While waiting to get "wired" it was impossible to find a spot just to sit and be comfortable, so I resorted to getting in head before I wanted to. I didn't mind the approximate 2.5 hour wait except for the discomfort of the room where I was waiting.The lights while I was awake were way too dim for my comfort. It was very difficult to negotiate the cramped toilet area with all the wires. The covers were way too lightweight and skimpy, so I tried shrugging myself into my robe while lying down. Had the thermostat adjusted up twice because I was so cold and my feet were like ice. Liked having a ceiling fan but wished for adjustable speed. It's only fair to say that when I fauled to reach a comfortable temperaturere, I the help asked for cameinstantly. Expected more info upon leaving.The staff was great. They were wonderful to me in every way. "

Sharonda - 12/19/2024

" I enjoyed my time there, would definitely recommend! "

Christopher - 12/16/2024

" Thank you! "

Paul - 12/14/2024

" Jamie did a great job explaining everything and answering all my questions. "

Lillian - 12/13/2024

" It was not the fault of the technician, but the electronics were not working for a few of the machines in the rooms, including mine. It was finally figured out though. Aside from that, things were OK. Sleeping away from home is hard for me anyway. But because of all of the wires that were attached to me, I really could not get to sleep. I think I slept a few hours, but that’s it. All in all, my experience was really good and the technician was wonderful. She went above and beyond and was extremely helpful to me throughout my stay. "

Khadija - 12/13/2024

" Everything is good as excellent thank you "

Carl - 12/13/2024

" My sleep tech was so great. Very friendly! Very knowledgeable! She really went over and above what she really needed to as I had 1 million questions and she took the time to answer each and everyone. It was hard for me to get to sleep, but she kept coming in and telling me I’m doing fine reassuring me that it’s gonna be OK. "

Faheem - 12/12/2024

" Better instructions on entering the sleep center since its a secure building after hours. if has some difficulty accessing the building. "

Pauline - 12/12/2024

" Tracie was very kind and helpful throughout the night "

Sharon - 12/10/2024

" My sleep technologist was very informative and responsive to my needs. "

Markese - 12/10/2024

" Thanks for everything "

Aaron - 12/09/2024

" Awesome experience slept great! "

Rodolfo - 12/09/2024

" Tech was kind and her instructions were thorough. "

Sandra - 12/09/2024

" Kathleen is amazing! Very professional, courteous, and a great personality! "

Jon'Nita - 12/08/2024

" The sleep technologist went above and beyond to ensure that all my questions were answered. She responded to me promptly and very informative. "

William - 12/08/2024

" Add at note about the door bell to enter the first floor "

Yakeista - 12/07/2024

" My tech was very good . She help walk me through every step. I nquired about her position because my daughter is interested in the medical field. Help gave me very good ideas for her. This was very much appreciated. She was very good at her job. "

Mark - 12/07/2024

" Dr Jamie was very nice and very professional! "

Timothy - 12/07/2024

" Beds are not good. "

Lynne - 12/07/2024

" Only comment would be that there is no closet for clothing/personal items "

Kim - 12/06/2024

" Very good experience and very well taken care of while there. The sleep center room was very comfortable and relaxing. The sleep technologist was very informative and helpful with explaining the process and explaining how to make the best possible outcome after testing. "

Nyla - 12/06/2024

" My daughter’s tech was awesome the rooms are a bit smaller but not an issue. I would however suggest to make a change to the recliner they have for parent to sleep in as they stay with their child they don’t recline all the way back to be able sit or rest comfortably during the stay. "

Mary - 12/05/2024

" Kathleen and Karen were helpful and professional. Made a not much fun experience pleasant as possible. "

Robert - 12/03/2024

" Rodgers the sleep technologist was first class "

Abbigail - 11/27/2024

" Ms Betsy was so sweet and caring. Helped calm my daughter’s nerves. "

Leighton - 11/26/2024

" Our technologist, Ashley, was phenomenal, and Tanicia gave us the warmest welcome upon arrival. Thank you! "

Terry - 11/26/2024

" There were no instructions about pressing a button beside the door to get into the sleep center. Other people were attempting to get in at the same time I was, and had no clue either. 2 people came OUT of the door, and we asked about getting in, and we got a gruff ‘you have to ring the bell’ as they just continued to walk off with ZERO interest or concern for our appointment. Once Tinisha (???) was involved, the professionalism zoomed to 10 !!!!! "

Webster - 11/26/2024

" It was a very comfortable experience and I was satisfied with the service. "

Teresa - 11/26/2024

" Roger was very professional and provided step-by-step instructions of what would be happening which put me at ease. "

Connie - 11/26/2024

" My tech was thorough and professional as well as personable. "

Cindy - 11/25/2024

" The bed was very hard and uncomfortable. The blanket was extremely thin. "

Shea - 11/25/2024

" Good experience overall "

Lynnette - 11/23/2024

" My technician was very thorough and knowledgeable. "

Sarah - 11/22/2024

" My Sleep Technologist was awesome. I can’t say enough about how well I was treated and her professional manner. "

Rebecca - 11/22/2024

" I wasn’t sure which building I was supposed to go in. I tried calling all phone numbers I had and none were answered because it was after hours. Made no sense for a program that starts at 7:30pm to not have a phone operating at 7:00pm . I stopped nurses walking towards the parking garage and none knew of the “Sleep Center”. I continued to drive around for 20 minutes until I saw someone with a pillow walking into one of the buildings and figured that was the right one. And it was. The bed was rather uncomfortable and was hard to sleep. I know I slept a little but my back and hips were and still are killing me. The pocket bathroom door was rather heavy and hard to move. The nurse was nice. "

Richard - 11/22/2024

" Thank you for everything! They are all amazing people! "

Jessica - 11/21/2024

" The sleep technologist was absolutely amazing. "

Robin - 11/21/2024

" Tech was extremely helpful wonderful w me a great person. "

Emmalie - 11/20/2024

" Brittany was very kind. "

Jennifer - 11/18/2024

" My tech, Betsy, was wonderful. It would have been nice to have a more comfortable chair in the room while waiting for bedtime. Also, there were several times that there were very loud bangs that really shook the entire room. I was concerned that it would continue all night which seems like it would have been very startling and would disrupt sleep. It might be helpful to suggest to patients that they bring earplugs, or even offer them to patients at bedtime. "

Nicholas - 11/16/2024

" The staff was very friendly and professional. "

Breanne - 11/15/2024

" It wasn’t how I typically sleep, so I’m not sure about how the results will show. Everyone who I spoke to was super nice & informative. The overall experience is excellent. But I know the test results won’t show how I really sleep. "

Andrea - 11/14/2024

" The only issue I have is the number of times I was reminded of the appointment. "

Cryslynn - 11/13/2024

" Callye and Carrie were wonderful! They got me a blanket because I was a bit cold and extra pillows so I could sleep comfortably on my side. Each time there was an issue with the probes and they had to come in and adjust them, they used flashlights to avoid turning on the light and they also were very apologetic. If anyone I know ever has to do a sleep study, I would highly recommend. "

Kensley - 11/13/2024

" The lady Betsy we had was wonderful and very caring and sweet "

Madalynn - 11/12/2024

" Staff was super friendly and also the facility was clean. "

Olivia - 11/12/2024

" I had a very good experience and am very pleased overall. Muhammad was very knowledgeable, courteous, professional, and helpful. "

Amanda - 11/10/2024

" Tanisha was wonderful. So friendly. Made me feel comfortable. "

Patricia - 11/08/2024

" Wonderful Staff "

Diana - 11/08/2024

" The bathroom, the commode and the toilet is too close together. You gotta lean back or actually sit on the flush to get the toilet paper. That was my only complaint. Everything else was wonderful thank you again. "

Billie - 11/08/2024

" I did not receive directions to use the side entrance and almost left after trying to call with no answer. Other than that it was a very good experience. Very nice, clean and comfortable location and my sleep tech was wonderful being very attentive and thoughtful explaining everything well. "

Jake - 11/05/2024

" Technologist is very nice and kind. "

Nancy - 11/04/2024

" Karen was very helpful and personable. She made me feel comfortable. "

Blaine - 11/04/2024

" Nice people 👍 "

Donna - 11/02/2024

" My tech, Gabby was professional, personable, knowledgeable and made me feel so at ease with the process. I did not really know what to expect and settled in very quickly due to Gabby "

Jeffery - 11/02/2024

" Very professional "

Sherry - 11/01/2024

" The staff was amazingly accommodating and answered all the questions I had. I would highly recommend Sleep Center for anybody that's having issues. "

Doris - 11/01/2024

" The sleep room was somewhat disappointing especially as the mattress was sunken on the side the tech recommended. I was mildly uncomfortable as there was no private access to water or the bathroom. The tech was great though, checking on me and making sure the sleep mask (COAP) worked well. "

Richard - 11/01/2024

" Restroom located in a common hallway was very inconvenient. It was also noisy as i could hear other people using it. "

Tracey - 10/31/2024

" My Technologist, Roger, was outstanding! He was patient, explained everything thoroughly, and listened to my concerns. He did a wonderful job! "

Maya - 10/30/2024

" My technicians were so kind and helpful. They made sure I was calm and comfortable. It honestly was the best experience I’ve had in a really long time. Please thank them for all their hard work. "

Ruby - 10/29/2024

" The tech was friendly, informative, room very nice, everything was excellent, "

Timothy - 10/29/2024

" The mattress was firmer than I like. I called the Business office on the day of appointment to set up payment plan but no one got back to me. "

Etha - 10/28/2024

" The room was too cold!! Even after the thermostat was adjusted. It was much quieter than when I was last seen. "

Juliana - 10/26/2024

" My overall experience was due completely to the tech with a very very positive excellent experience (jaime?)had a peds sleep study and she made my 6 year old comfortable she explained everything she took her time and was so kind "

James - 10/23/2024

" Everything was awesome "

Trinikka - 10/22/2024

" Sleep Technologist Both Roger and Karen very kind, professional, delivered EXCELLENT customer service overall. My stomach was hurting most of the night, and the team was concerned and sympathized with me. Room was NOT clean! There were crumbs or something to the side of the bed that were very obvious, if the room was truly cleaned. This led me to wonder if the room had been cleaned at all, or even if the linens/towels had been changed. I was contacted several times in several different ways about my visit (sleep study stay). I saw that I had a text with an address from the sleep center that also confirmed my appointment. However, the address (300 30th Avenue North) was very incorrect! I got very anxious as this was delaying my arrival and eventually making me late. I tried numbers from the text and google without any answer for assistance. I just prayed that the googled address was actually correct; it was! A number that someone answers would be very helpful but maybe staff were busy. "

Patricia - 10/19/2024

" I am glad to have this vehicle to use as a way of commending my technologist Tracy. She was perfect! Friendly but professional. Was kind and considerate. She is an excellent representative of your clinic! "

Richard - 10/19/2024

" Helpful staff! Good Communication! Well Done! Thank You! "

Travis - 10/19/2024

" Jaimie was great very good at her job "

Michael - 10/18/2024

" The care of the patient was outstanding "

Toni - 10/18/2024

" I enjoyed my overnight study "

Ustina - 10/17/2024

" Tanisha was amazing. So considerate and caring! "

Yvonne - 10/16/2024

" This is no one’s fault, Karen was amazing and patient. But I had restless leg so insane that I couldn’t sleep. We tried everything, Karen even wrapped hot towels around my legs but it did not help. It was just miserable but it wasn’t because of the sleep center. They were great. "

Elizabeth - 10/15/2024

" The recliner chair needs to be replaced the vinyl was detached from the cover not very comfortable. "

Wayne - 10/15/2024

" Roger did a wonderful job and was very professional! "

Latoyia - 10/12/2024

" Tanisha was very knowledgeable and helpful. "

Heather - 10/12/2024

" Jamie, the sleep tech, was wonderful. She was very kind and informative throughout the entire sleep study process. She answered all my questions and was very helpful with everything. "

Araeyah - 10/11/2024

" The lady who got us set up and had my daughter hooked up and ready for her study was fantastic. She was very helpful and made us feel very comfortable. She was amazing!! "

Daley - 10/11/2024

" It’s very hard to sleep with all the wires on but everything else was perfect! "

Janet - 10/10/2024

" No issues. Very through and great service "

Maggie - 10/10/2024

" Everything was good no complaints "

Aileen - 10/10/2024

" Ashley was an amazing and very informative made me feel very comfortable. "

Channella - 10/10/2024

" From the Dr visit, to the sleep tech, everything went well. The directions were clear and everything flowed easily. Would highly recommend to anyone. Thanks "

Lisa - 10/09/2024

" Your staff was extremely knowledgeable and friendly. "

Steven - 10/09/2024

" Tracie is great "

Mark - 10/09/2024

" Professional from start to finish. "

Misty - 10/08/2024

" The facility was very nice and Betsy & Roger were very nice & helpful "

Howard - 10/08/2024

" The Technologist, Carrie, (hope I didn’t misspell her name) was the most polite and professional person I have meet in years. "

Dennis - 10/08/2024

" Tracy was excellent, informative, and took good care of me. "

Sunil - 10/05/2024

" I was told that i would be getting snacks but was only offered coffee or juice . I would not even expect it if i wasn’t told . "

Pamela - 10/05/2024

" My tech was very supportive and informative "

Kenneth - 10/04/2024

" Jamie was amazing!!! Personal and professional!!! Wasn’t fond of the Jack and Jill bathroom setup. Also the air pressure is so high that when an outside door is opened it startled me. "

Lanna - 10/04/2024

" My sleep technologist was on the ball with everything and took care of everything "

Gloria - 10/02/2024

" Muchísimas gracias por el servicio! Carrie fue una persona atenta, paciente y excelente con mi cuidado! Muchas gracias! "

Ty - 10/02/2024

" It would be very helpful to know to push button to get into building Very good overall Staff pleasant and knowledgeable. "

Sally - 10/01/2024

" The tech was very friendly and personable and gave great instructions. The only negative was that the room was extremely cold. She had to bring multiple blankets so I could get warm enough to sleep. "

Bruce - 10/01/2024

" I was unable to find out how and when i would get the results and what to do next? That staff was outstanding! "

Angela - 09/30/2024

" Room was beautiful and the staff very friendly "

Pamela - 09/30/2024

" The young lady that set me up awesome and explained everything to me , she was professional as well as sweet young lady . The overall experience was great 😊 and comforting. I highly recommend their services 😊 "

Anne - 09/28/2024

" I wish the product used for keeping wires in place was less sticky. I couldn’t stand to even touch hair. I couldn’t wait to get home and shower it off. The product that used many years ago didn’t leave any residue in my hair. "

David - 09/27/2024

" Jamie McFarland was the best tech I’ve ever had. She gave me tons of info, based upon my questions.. She was very informative and gave me a solution that I didn’t know I even needed. It was wonderful. I will be telling my friends about y’all and Family . Thank you! David Ball "

Charles - 09/26/2024

" Did not see the doctor yet. Scheduled for next Monday. "

Deanna - 09/26/2024

" Ashley was really great about making me feel comfortable. "

James - 09/26/2024

" Everything and everyone was great. Staff did very good with me during my testing 🙂 "

Donna - 09/25/2024

" The recliner is there for those of us who have issues sleeping flat. I have arthritis. Sleeping on a soft mattress is a nightmare. I shouldn't have been pushed to the point of throwing fight before I was allowed to sleep in the chair. "

Jeffrey - 09/25/2024

" A wonderful experience. "

John - 09/24/2024

" Sleep good on nice mattress.Thanks "

Kevin - 09/23/2024

" Nothing to add, but it was a pleasant experience. Maybe thicker blankets/comforter just to make sure patient is comfortable to get the best sleep possible! "

Karen - 09/20/2024

" My experience with Saint Thomas sleep center in Hendersonville was excellent. Brittany, the technician that did my testing was very professional & kind I appreciate the service. Thanks 😊 Sincerely, Karen . "

Ronnie - 09/20/2024

" Very professional tech loved her patience and thoroughness administering my exam. "

Joseph - 09/19/2024

" The sleep technologist was friendly and very helpful. She explained every step during the process. "

Janice - 09/19/2024

" My Tech was very hand on ,she helped me through so. Shoutout to Betty "

Marian - 09/19/2024

" I felt the bed was not comfortable. But other than that it was o great experience. The technologist was very kind and accommodating "

Carolyn - 09/19/2024

" Thus was a very good experience for me. Received good instructions for late arrival and spending the night. "

Freddie - 09/18/2024

" THE CARE THAT WAS PROVIDED WAS VERY PROFESSIONAL AND GREAT. "

Suprina - 09/18/2024

" Karen was absolutely wonderful, very professional, and made me feel comfortable and at ease during the complete test "

Rondell - 09/17/2024

" The lady working there was awesome. "

Rebecca - 09/17/2024

" I appreciate the attention and personal service "

Becky - 09/14/2024

" Brittney was so wonderful!!! Sweet and personable!! "

Benjamin - 09/14/2024

" My technologist was very very professional at her job. She made me feel welcome. She made me feel everything is OK and it was I left this morning. They smile on my face a great night sleep. She is a good employee. I hope she goes far in her studies. Thank you For everything Benjamin Mimms Junior "

Dustinn - 09/13/2024

" Jamie was awesome. Great night sleep "

Karlee - 09/12/2024

" I honestly was very anxious going into the sleep study. It was my first one. The sleep center was so clean and neat. Jamie, my technologist, made my experience a 10/10. She was thorough, personable, and clearly an expert. It was a really great experience that very easily could have been uncomfortable. "

Leon - 09/12/2024

" We absolutely loved our tech/nurse last night, she was truly amazing! She was very nice, patient with my son and informative. Please give her a raise or something, she deserves it. "

Kevin - 09/12/2024

" My technician was fantastic! "

Patsy - 09/11/2024

" Technologist was excellent! Very good at easing my nervous fears and helpful getting to restroom several times with all the wires. Mattress needs to be rotated-my feet were higher than head(glad I brought tall pillow). Bathroom smelled really bad like sewer problems Overall very good experience "

Frank - 09/11/2024

" Everything was good "

Richard - 09/10/2024

" Experience was great in all aspects. I definitely am glad to have worked with you all for my study. Questions were answered in a timely manner. My technologist Karen was superb - we had a great time conversing before the study and I love her personable manner. "

Talia - 09/09/2024

" Great experience, the techs were really nice and informative. "

Megan - 09/08/2024

" The Technnician was very thorough, kind and attentive. Under the circumstances , she made the experience doable. Thankfully. "

Edward - 09/08/2024

" Room could use a recliner as the only chair in the room was not comfortable "

Austin - 09/07/2024

" Mohammed was great "

Jannelle - 09/06/2024

" Jami was very professional and sweet. She made my experience very comfortable. I would also say to possibly put in th directions to come to the side of the building for the Mt. Juliet location. "

Monte - 09/06/2024

" The tech, Farman I think that is how she spells it, was professional, detailed, and very friendly. She made the experience a lot less stressful and more enjoyable. She represents your office extremely well. "

Donald - 09/06/2024

" I was well informed and well cared for from start to finish. "

Tim - 09/05/2024

" So I got there at 11:30 PM. I needed to be out of there by six 630. They didn’t come back in the room till 9 o’clock and there was no clock in the room. I guess I should’ve instructed him on what time to get me up, but there was no reason for me to stay in that room for nine hours. "

Thomas - 09/05/2024

" A great job the lady was above excellent that worked with me. "

Bobby - 09/05/2024

" My technician was outstanding. "

Ayla - 09/04/2024

" Upon arrival, we didn’t receive any welcome or intro other than a few seconds of where our room would be. The technician was friendly overall, but smelled of cigarette smoke so badly it stayed in the room after she left. Room was fair & overall clean. It’s such an easy appointment so I understand why little instructions were needed, but the entire time we felt like we didn’t know what was happening. Maybe just clearer up front intro when we arrive, and depart. And less smoking breaks. "

Natasha - 09/03/2024

" My sleep technologist was very kind and sweet "

Rochelle - 08/31/2024

" Jamie was great. Made it a much better experience then anticipated. Would recommend. Rooms were a tad noisy with the jack and Jill bathroom. "

Clinton - 08/31/2024

" GOOD OVERALL,THANKS! "

Sidney - 08/30/2024

" It was just like being at home. "

Steven - 08/29/2024

" It was great "

John - 08/29/2024

" Gabrielle was terrific! High competent, professional & pleasant. A very satisfactory experience overall! "

Ricki - 08/27/2024

" The technologist was very professional and treated me with respect & dignity. "

Cheryll - 08/26/2024

" I would love to know the name of the machine and the mask I used. I liked them very much! "

Isaac - 08/26/2024

" Betsy is fabulous!!Felt right at home and she could answer any question thank you isaac south "

Isaiah - 08/25/2024

" My child bearly ever leaves the house or goes to appointments. The lady completing to sleep study was kind, understanding of needing a lot of items, and explained things very well. For this reason I was able to get my child to be willing to stay for the test. "

Sabrina - 08/23/2024

" Tracy was awesome! She was so nice & really cared. "

Thomas - 08/23/2024

" Only thing I didn't like was the recliner in my room was very tattered looking. Other than that, it was a great experience. "

Donna - 08/23/2024

" I couldn’t have ask for any more. The sleep tech was amazing I don’t know how she could have done anymore "

Alyse - 08/23/2024

" Tanecia was kind and nurturing and made the entire experience pleasant. "

James - 08/23/2024

" I was treated with respect. Everything was clearly explained prior to and during the testing. My compliments to all of you. GOD BLESS YOU AND THANK YOU FOR WHAT YOU DO. "

Claressia - 08/22/2024

" Need private bathroom. It was very off-putting to me to have to share. The other person was up thru the night which woke me up. Also not dark enough, and could hear traffic noise from outside. "

Elysabeth - 08/22/2024

" I was extremely impressed by my tech! I wish I could remember her name but she was so nice and made me feel very comfortable. "

Barry - 08/22/2024

" I did get tired of the number of reminders I received for my appointment. One would have been sufficient. "

Ellen - 08/21/2024

" Katherine was super! She made my experience great! She was patient and knowledgeable. She was funny too. She deserves a raise! "

Philip - 08/20/2024

" The nurse, Kathleen was knowledgeable, kind and professional. I am very satisfied with the degree of care at the Sleep Center. "

Matthew - 08/18/2024

" Brittani was amazing. "

James - 08/18/2024

" the Air conditioning. didn't work but put me another room had air conditioning.. "

Brenda - 08/14/2024

" Loved our technologist Carrie! Was professional and caring! She took excellent care of me. Give her a raise! "

Nancy - 08/13/2024

" I would have preferred, prior admission, to have been told to eat or bring supper & pm snack with me. I would have preferred that in addition to my pillow, bring a blanket. The room temp was excellent but I needed the weight of a blanket on me. My PCP office made the referral. I have had a sleep study (night and day) and knew what to expect but had I not experienced a previous study, I would have been lost. When an appointment is made the paperwork should be emailed or mailed with instructions for a comfortable stay/experience. I appreciate feeling safe knowing a female and a male tech would be present. If that is not always the case it should be. I would have been hesitant to stay. Thank you for the positive experience. "

Debra - 08/13/2024

" My sleep technologist, Carrie, took great care when attaching and removing all the wiring and stickers. "

Taylor - 08/12/2024

" Roger was awesome! "

Justin - 08/12/2024

" Betsy and staff were awesome! Very comfy. "

Taylor - 08/11/2024

" My tech Brittany, was amazing! "

Paula - 08/10/2024

" Staff were kind, knowledgable and answered all of my questions. "

Jerry - 08/10/2024

" Julie was very helpful and answered all my questions promptly "

Kevin - 08/10/2024

" The staff there was very nice and informative. The facility was very clean and comfortable. "

Marcia - 08/10/2024

" My experience there was very good and they took good care and concerned for me during my stay overall I had a peaceful restful sleep the staff was very helpful and caring . "

Jonathan - 08/10/2024

" Not sure how I missed the Big McD at Indian Lake Road and Saudersville in Hendersonville TN, but I got lost and 10 minutes late. Was in bed half an hour later and according to MOST EXCELLENT TECH BRITTANY I got enough sleep for the test to be valid. So I went home and ... took a nap! "

Pedro - 08/09/2024

" Kathleen, the sleep technician, was brilliant. She is absolutely incredible. "

James - 08/09/2024

" Andy was very helpful and informative throughout the process. "

Reginal - 08/06/2024

" The directions provided to me was no fault of the center. It was the VA. "

Paul - 08/05/2024

" Everyone was very helpful… "

Laura - 08/03/2024

" I appreciated Mark calling to see if I had any questions. Tanisha was wonderful - very professional and caring. She was attentive and made me feel very comfortable with the process. She answered all of my many questions. She gets a big thumbs up! "

Kesha - 08/03/2024

" The lady that helped me called me in cause they had a cancellation she was nice respectful kind loving and very respectful I couldn’t ask for a better person thanks so much "

Christina - 08/03/2024

" The technician was great. He was patient, courteous and professional . The room was nice, however the study itself was a miserable experience. All the wires and glue like substance in my hair was horrible, I’m aware it’s necessary but it made for a rough night, but the again thanks to the technician he made the experience me tolerable. "

Bruce - 08/03/2024

" Gabby was very nice and professional. Room was cold. Needed 2 blankets. "

Harivadanbha - 08/02/2024

" Tanisha the technologist was very helpful and well articulated about her work, we are very grateful for all, room was very clean and fully equipped,Thank you so much "

Karen - 08/02/2024

" Andy was so nice and I felt well taken care of. "

Linda - 08/02/2024

" Brittany, my tech, was very competent and attentive, reassuring and helpful. I greatly appreciate the attention she provided as I was a little apprehensive about the procedure. It all went extremely well and I felt good throughout the night. "

Melanie - 08/02/2024

" Great experience! "

Dimend - 08/01/2024

" Really enjoyed the technicians that helped me. Everyone was open to answering any questions I had and explaining the overall process. Extremely positive experience! "

Libby - 08/01/2024

" Staff was very helpful & make it all seem easy. "

Rowan - 07/31/2024

" I knew I had to stay the night with my daughter. I was not told that I would sleep in a recliner. That ee would be sharing a bathroom. If I had known this I would not have scheduled it on Sunday. I had to work Monday and go home to get ready for work. I did not get discharge instructions. Per my daughter the guy said we would hear something in 24-48 hours. I was sleep deprived and if the tech did I don't recall. I didn't get discharge instructions that I signed for. "

James - 07/31/2024

" With in an hour after settling in my room I was told that my sleep study was canceled due to not having a technician for my study. Inspire tune up. "

Frank - 07/31/2024

" The only issue for me was it was difficult to sleep because it was an unfamiliar environment. It was me not the center. "

Paula - 07/31/2024

" I was very happy to get the call to do my sleep study earlier than scheduled. Everyone was very nice. I have no complaints at all about this center. "

Anthony - 07/31/2024

" The testing experience itself was really good. It would have helped to know ahead of time that the room was at 65 degrees and that it would take 16 hours to warm up after changing the thermostat. Had I known I would have brought a gown and some slippers. I spent the day wrapped in a blanket. Also, the lighting in the room was poor. I had to put my book directly under the desk light in order to read it. All through the day was an intermittent banging sound - I was told this was the MRI machine in the room above. The sleep tech found a sound machine to cover that noise. I understand why it is helpful to be in a dark room with no windows for the test. However, it felt like I was in a cave all day long. Having a lounge with windows, or a brighter room to sit in between naps would have made a huge difference. "

Doris - 07/27/2024

" Andy and Tracy were excellent…..thoroughly explained process and answered all questions. Were kind and attentive! "

Robby - 07/27/2024

" Gabby was very professional and proficient at her job "

Lisa - 07/27/2024

" My first time! I was excited. The bed could be fluffier but I don't have to sleep in it every night. Lol. "

Matthew - 07/27/2024

" Thank you so much y'all are great ! 👍 "

John - 07/27/2024

" The techs were outstanding,The bed was not very comfortable. The biggest complaint I have is the bathroom not being in the room.That can be a real concern "

Steven - 07/25/2024

" Everything was perfect. "

Leanne - 07/24/2024

" Kathleen was amazing!! She gave clear instructions that helped me understand each part of the process. I felt safe, cared for and comfortable. She was extremely responsive and showed outstanding follow through, even making sure the temperature was ok for me throughout the night. I would suggest down comforters (similar to hotel) from an aesthetic point of view. "

Lois - 07/23/2024

" Dr was tech was great! Sleep tech was great! Could not have asked for better. "

Angela - 07/23/2024

" Took 20 minutes for water to get warm in shower "

Augustus - 07/23/2024

" Experienced difficulties setting up sleep test appointment associated with the call system. "

Elena - 07/21/2024

" Our sleep technician, Tanisha, was excellent. Very friendly, professional, and did her best to ensure my daughter was comfortable. She came in numerous times during the night to fix/adjust sensors and wires but was always very quiet and it didn’t wake my daughter. Overall great experience thanks to her! "

Betty - 07/20/2024

" Tracy was very nice and kind. She made experience very pleasant. She is a very good representative of the Sleep Center. Room was very nice and clean. Very well equipped, excellent mattress. "

Marie - 07/20/2024

" She was nice and friendly. She watch and let me know what she was doing the hold time "

Rebecca - 07/20/2024

" Tanesha was fabulous! She was very knowledgeable and explained everything to me so that I could understand. She was also able to answer any questions I had. If I need to return for any reason, I will most definitely request her, although she assured me all technicians at the facility are great and give the same patient care as she does. "

William - 07/20/2024

" It was good and the nurse was very helpful and respectful. "

Karen - 07/19/2024

" Mattress not good "

Dylan - 07/19/2024

" Jamie was great!! "

Jimmy - 07/18/2024

" Was very happy with service . "

Eric - 07/18/2024

" My main grievance was the after hour phone contact number. Called it numerous times, with no answers or replies to messages that I left. My other grievance was that they had no batteries for the TV remote control and had to operate it manually. The employee Rebecca was very good at her job and was a total professional, and she answered all of my questions and performed all of my request to the best of her abilities. I would give her an A+. I also had an employee named Mark that called me in the afternoon to know if I had anymore questions before my appointment that night. Just a really nice guy who answered in clear detail and competent instructions to my inquiries. I would also give him an A+. I hope that these constructive criticisms will help you in creating better experiences and solutions in caring for your patients. Thank you, Eric "

Krystina - 07/18/2024

" The entire team was knowledgeable, kind, and incredibly caring. From the minute I arrived for the sleep study through the nap test I have had such wonderful care from truly kind people! "

Steve - 07/18/2024

" I had trouble going to sleep initially due to something I ate for dinner. My technician was very patient with me as I had to get up every hour to go to the bathroom for the first five hours of the study. She was positive and encouraging that I could get to sleep eventually, which I did. "

Lynett - 07/17/2024

" Everyone was very professional and kind. "

Georgia - 07/16/2024

" Just like being at home lol, great experience "

Linda - 07/15/2024

" Everything was very exceedingly excellent . Thank you. "

Shirley - 07/15/2024

" Doing a sleep study is like being in the hospital because you are woken up a lot due to the mask leaking and not having a good fit or to try another style mask. Also when taking the wires off your head it sure does pull your hair out. Looks like there could be another way to figure out what is going on rather than having to have goop and glue patches all over your head. I don’t have a lot of hair the way it is. The nurse who done my study was very friendly and we had a nice conversation. Her name was Karen and she was very cordial and seemed committed to her work! Thanks Karen for making me feel comfortable. "

William - 07/14/2024

" My technician was so kind and knowledgeable. She explained everything in great detail. Wonderful nurse! "

Hannah - 07/13/2024

" The instructions for preparing for the sleep study were quite inadequate and additional information was next to nothing online and through the portal. My sleep technician, Keleesh, was SUPERB! She was very pleasant, kind, patient, and clear with direction, as well as professional. I encountered an incontinence issue (due to chronic health propblems), and she handled what could have been a very embarrassing and humiliating experience with grace. I have nothing but high praises for Keleesha. I’m thankful she was my technician to ease me through such an embarrassing yet unavoidable situation. Her professionalism and courtesy completely made up for the inadequate directions for preparedness that were out of her control. She is a great asset to your team and will be the reason I recommend the cool springs location. "

Christopher - 07/12/2024

" Overall, my experience at the Sleep Center was very favorable. My technologist was very friendly, knowledgeable, and helpful. I was somewhat concerned about how many times the probes came loose from being properly attached to my skin. My technologist had to enter the room 4 or 5 times to adjust or reconnect the monitoring lines. Also, I thought the mattress could have been more supportive. Other than those things, my experience was a very positive one and I would recommend the center to others. "

Michael - 07/12/2024

" You’re the best. Thank you so much "

David - 07/12/2024

" Both the evening tech (Gabi ??) and the day tech (Erica ) were excellent. As a scientist and data analyst I would have appreciated an in depth explanation of the day time nap study process. From my perspective as a patient, the test seems fundamentally flawed in its logic and execution. However, that is only based on my current understanding of what the test is supposed to demonstrated. "

Mark - 07/11/2024

" Kaleasta (sp) was so sweet and helpful! She made an. Awkward situation fun. "

Landon - 07/11/2024

" My son and I were nervous because we didn’t know what to expect but with the help of the staff, we felt comfortable and safe. Thank you. "

Quincy - 07/10/2024

" Staff was helpful and explained every step along the way. "

Crystal - 07/10/2024

" My sleep representative was so amazing. Very nice, knowledgeable and made me feel comfortable. "

Linda - 07/10/2024

" The accommodations were excellent, clean room and my technologist was amazing "

Kenneth - 07/10/2024

" They made the experience as easy and tolerable as possible. I trust them and they haven’t let me down yet. "

Maryann - 07/10/2024

" Thank you for a good experience. I appreciate the wonderful care of the technician. "

Audrey - 07/10/2024

" Karen was great! Also Donna Massey, both were very accommodating & professional. "

Robert - 07/09/2024

" My Sleep Technolist Caylee was very professional and courteous. She was very attentive. "

Cindy - 07/09/2024

" Excellent in every way. Sheets smelled of mildew somewhat. "

Frederick - 07/06/2024

" Everything was much more than I expected. The Sleep Technologist was extremely helpfull in instructions, putting on needed equipment, and insuring I was comfortable. Room was more than I expected with television, temperature, comfortable furniture, and very clean.. "

Ruthie - 07/06/2024

" There was small issues that could have improved but the overall was nice, the Tech. was so understanding and awesome, very apologetic, for the conditions of the air and minor items. i would recommend anyone the bed was perfect to sleep on. "

Delores - 07/06/2024

" The tech were very helpful and nice to my needs. I could not ask any better techs. "

Annalee - 07/05/2024

" Tanisha was fantastic, made my child very comfortable and calm. Was very caring and made sure we had everything we need. "

Tammy - 07/04/2024

" Kathleen was so sweet and answered all my questions and made me feel comfortable. "

Elliot - 07/04/2024

" Dr. Carden was extremely knowledgeable! I really appreciated the time she took to explain and further my understanding. The Sleep Technician, Gabriella, was kind, courteous and respectful. She made me feel welcome in a new place and put my mind at ease. Great experience! "

Bryleigh - 07/03/2024

" Overall my experience was good. The tech person was amazing. However, the cleaniness and furniture was horrible. The bathroom toilet had stains in it. The floor was dirty and the recliner was awful. It had 3 big rips in it. I had to put towels in it to sit on because it stained my pants. I would recommend removing the recliner. "

Reginald - 07/03/2024

" Muhammad was great "

Chekeeta - 07/01/2024

" very good "

Lisa - 06/29/2024

" The sleep technologist was very informative and professional. She did a great job with helping my 12 year old be more comfortable with the whole process. I appreciated the technologist that helped us. "

Lauryssa - 06/28/2024

" Jenna was great! Very easy process! "

Amy - 06/27/2024

" Kathleen was great! Very thorough, friendly, and accommodating. "

David - 06/27/2024

" The instructions on getting into the facility need to be updated in case the first group of sliding doors before you get inside are locked. I had to wait for a nurse from another department to come out and show me where the buzzer was to contact people. The other thing was the purple night light, I wish there was a way to turn it off. The shower light and vent system was not working. Leading to a bunch of condensation while showering. I also wish there was a wall plug or some nice scented item to help mask the smell of the bathroom. "

Courteney - 06/27/2024

" I was nervous going in but my tech was super awesome and explained everything so well. My overall experience was super enjoyable! If I had to say anything negative, it’s probably the jack and Jill bathrooms were not ideal. They were clean, but having to share a bathroom with one other person led to me waking up a few times throughout the night after having heard them shut the door or flush the toilet. Other then that one fact, everything was wonderful. "

Imogene - 06/26/2024

" Katherine was very helpful and polite answered all my questions. A pleasant experience. "

Karen - 06/25/2024

" Kathleen and Tanisha could not have been any more professional or personable. They explained all procures well and were very attentive throughout the night. This was a new experience for me and they were great! "

David - 06/25/2024

" Excellent experience over all 😀😀😀 "

Elizabeth - 06/24/2024

" Sleeping completely wired for sound in a strange room with strangers watching you over camera is just plain weird, but the tech made the experience as good as she possibly could. I appreciated her effort from start to finish. I wish the technology had advanced to the point where maybe I wasn’t tethered to the wall all night long. "

Vijay - 06/22/2024

" The technologist was the best and the kindest. I apologize I was not more organized or helpful. I "

Pamela - 06/21/2024

" Farma was my sleep tech and she was fantastic. She explained everything very well, was very friendly and made my experience much better. "

Rebecca - 06/20/2024

" Brittany F was attentive, kind and professional. The accommodations were comfortable. "

Virginia - 06/20/2024

" My sleep technologist was great! Very professional, compassionate. She was very patient and knowledgeable. Overall great! "

Steve - 06/20/2024

" Everything went well — Betsy was extremely helpful and very professional and made the experience as pleasant as possible. "

Emmitt - 06/20/2024

" I just want to say the two ladies who help my son were fantastic. They made him feel such comfort, he relaxed immediately. They definitely out did themselves. Wonderful wonderful ladies. "

Kevin - 06/20/2024

" Jamie was wonderful she helped me get through the process with ease,I had anxiety coming into the sleep study and have issues sleeping away from home and she made the whole process amazing and I really appreciate her for her amazing services Thank you , Jamie and the sleep center. "

Bruce - 06/18/2024

" Concerned ahead of time but experience was much better than I expected. Techs were thoughtful and kind. "

Summer - 06/18/2024

" My tech last night was the absolutely sweetest! "

Alexander - 06/15/2024

" Sleep Tech was awesome!! "

Barbara - 06/15/2024

" Everything about my sleep study was excellent. I had no questions because everything was explained thoroughly. My tech, Ashley is an asset to her job. I would recommend this test to anyone to anyone needing lt. "

Andrea - 06/14/2024

" There needs to be a better way to check people in. I understand not wanting to leave the doors unlocked, but especially as a female, to wait outside alone in pitch black on a deserted street over 10 minutes before someone could answer doorbell was unnerving. "

Eli - 06/14/2024

" It was a great experience. My son was nervous and he said after it was over that he had no reason to even be nervous. The tech nurse was really the best part. She was amazing!! "

Adedolapo - 06/14/2024

" Excellent team "

Kelli - 06/13/2024

" Taneisha was amazing! She was very informative and made me feel very comfortable. "

Martin - 06/13/2024

" My technician was amazing!! I wish I could remember her name. Overall great experience. "

Lance - 06/13/2024

" 10/10 "

Lisa - 06/13/2024

" My technologist was just beyond excellent, she was a blessing. "

Paul - 06/12/2024

" Easy, simple process, the Tech kept me informed the whole. Nice facilities. "

Kathleen - 06/12/2024

" Carrie (my sleep technologist) was wonderful. She was highly knowledgeable, respectful, and personable. She made me feel safe and comfortable during my sleep study and with her specialized training and skills I knew that I was getting the most accurate sleep study that I could get. I highly recommend the St. Thomas Sleep Center in Mt. Juliet and Carrie! "

Bryan - 06/11/2024

" Betsy was so helpful. I was very anxious about the sleep study but she was very helpful and reassuring which put my mind at ease. "

William - 06/11/2024

" The bathroom had no hot water, very slow drizzle. The procedure was excellent "

Alfreda - 06/11/2024

" Initially, I was told by my doctor that I would go to the sleep center in Franklin and was given a package pertaining to that center with those directions. Then, I received a confirmation email listing the Nashville sleep center. I was very surprised and unprepared to drive to that area of town. Although I live in Nashville, I'm much closer to the Franklin facility. It was a big inconvenience. However, thanks to Carrie, the tech, for making the experience pleasant. "

William - 06/10/2024

" Callye did an outstanding job, she went above and beyond to make me feel comfortable and taken care of. I believe my sleep study would have been a lot more unpleasant if it was not for her. She is a top-notch employee. "

Alesia - 06/09/2024

" Terrific tech! "

Tina - 06/09/2024

" Ms Tanesha was knowledgeable and friendly. She made the sleep study process a very pleasant experience. "

Charles - 06/08/2024

" The lady that hooked me up was excellent at her job I would recommend her any time "

Devonte - 06/08/2024

" My Technician was outstanding at providing instructions, applying equipment, and removing. She was very well spoken and very kind as well. "

John - 06/07/2024

" My only complaint is that the room was a bit cold. "

Billy - 06/07/2024

" My sleep tech (Tracy) was awesome! "

Margaret - 06/07/2024

" nurse/technologist is excellent. kept me informed of the process and was very pleasant and gentle "

Joseph - 06/06/2024

" Nothing else to share. "

Norman - 06/05/2024

" Betsy was a pleasure to work with. "

Crystal - 06/05/2024

" Betsy was a very friendly professional technician and made sure I was taken care of very well. "

Susan - 06/04/2024

" The technologist was very professional and personable. "

Shawntrice - 06/04/2024

" Karen was the absolute best, she made ne feel as if I were on a mini vacation! "

Jacqueline - 06/04/2024

" My nurse that was with me was so amazing and comforting I could have had a better or easier time with her help "

Anthony - 06/04/2024

" The technician Katherine was EXCELLENT. She was kind and informative. Additionally she is passionate about her job and helping. She is a great representation of your facility - I would encourage affirming her role and value within your company. "

Lorie - 06/02/2024

" Only complaint was the bed linens..sheets and blanket were old and had a musty smell. Sleep Tech Tanisha was great, she is perfect for the job "

Kenneth - 06/01/2024

" I brought my own pillow to the test and forgot to take it back home with me. I've had a difficult time getting in touch with the testing facility. My phone calls have nt been returned and have not been able to gain entry to the testing location when I subsequently visited. "

Chloe - 06/01/2024

" Staff was phenomenal!!! My only issues was getting comfortable with everything attached which made it difficult to fall asleep- no fault of anyone. Overall great experience! "

Casey - 06/01/2024

" Very pleasant room was clean and tidy along with the attached bathroom. The night was quiet no issues with any other patients, the technician was nice and caring, kept me up to date on when she would be attaching everything to begin my sleep study also she took in consideration of when she would wake me as I needed out at 530 and she made sure I was overall the sleep study was a pleasant appointment "

Tatianna - 06/01/2024

" All of my interactions have been great! Zoey W. and the admin team (Erica, Jill and Veronica are super helpful and encouraging! I felt well informed and cared for. Arriving to the facility Carrie D., made what I imagined would be an uncomfortable experience, comfortable! The facility is cozy and setup well to settle into best you can. I feel grateful to have been able to have my PSG right here in Nashville with this brilliant and capable team! Thank you! Suggestions- light dimmers in the rooms It would be great if the post-lab results appointment was pre-scheduled for patients like me who don’t have the sleep physician coming in that morning to update us! "

Christina - 05/31/2024

" Julie was great. So sweet, very thorough, and had a love for her job. "

Evelyn - 05/31/2024

" My teach was so good she really made me fill so welcome. I mist definitely will be referring people. "

Stephen - 05/31/2024

" My sleep technologist was exceptional. "

Steven - 05/30/2024

" Tanisha was excellent. Don’t lose her! "

Kristin - 05/30/2024

" Kathleen is a top notch tech. She explained every detail of the process. She has impeccable patient relation skills. She is definitely an asset to the Sleep Center, as well as St. Thomas Midtown. "

Sara - 05/29/2024

" The initial set up was terrible. I called for two weeks leaving messages before a call back to schedule. Once scheduled I called multiple times to verify and ask questions. No one called back. Then with billing. I paid what was told to me when the appt was set up. That was two months ago. I’ve had multiple Dr visits since and my insurance should pay more than I should have but no one called me back to discuss. Roger was fantastic. The rest of this process was poor. "

Donlee - 05/29/2024

" The room was incredibly, unbelievably dirty. The dust was insane. My eyelids were swollen despite Zyrtec and patanase. I cannot say enough how dusty it was. I am 37, travel frequently, grew up with smokers, and I have never in my life stayed in a dustier room. "

Lauren - 05/29/2024

" My tech was so nice and she made me feel very comfortable. "

Andre - 05/28/2024

" My time at the center was very pleasant and the staff was very friendly and helpful I can say that I have nothing negative to say and would recommend this center to other that may have to go through this testing. "

Jennifer - 05/25/2024

" Had a very good experience. "

Candice - 05/25/2024

" My Technician Tracy was awesome. I loved that she was so nice and friendly and easy to talk to. She made sure that I was always comfortable and understood every step of the process. "

Maria - 05/24/2024

" Everything was great "

Scott - 05/24/2024

" Bed was a little too firm for my taste. "

Jan Carol - 05/22/2024

" My sleep tech, Kathleen was kind and very sweet. Kathleen was wonderful in every way. The Sleep Center is lucky to have her! "

Sebastian - 05/20/2024

" Our technician took great care of us. She did a great job with my 5-year-old son. Absolutely awesome!!! "

Natasha - 05/20/2024

" Betsy was amazing. She put me at ease and was very pleasant And explained everything to me as she was doing it. The bed wasn’t comfy. Super glad I brought my own pillow. "

Erica - 05/18/2024

" Tech was soo accomodating and oorganic with my apprehension She made sure I was always comfortable and came to my aid with urgency when required When it was time to wake up; it was gently and with grace I had a wonderful experience and would recommend to anyone whom is in search of sleep services I think my techs name is Andrea. I'm gonna nominate her for both the behind daisy award!!! "

Evelyn - 05/17/2024

" I was sent a packet with the incorrect date listed (for the prior Sunday) so that was frustrating rearranging our family plans to accommodate, “Mrs. T” was AWESOME! Grateful for her being able to work well with my shy 4.5 year old. "

Christina - 05/17/2024

" Teresa was amazing absolutely loved her. She made my stay very enjoyable And took the time to explain everything "

Mariah - 05/16/2024

" My tech was very nice and made sure I understood everything. "

James - 05/16/2024

" The Sleep Technologist was very helpful and friendly. I wanted to stop many times and call it a night. He talked me of the ledge several times "

Robert - 05/15/2024

" The person did my study was excellent care and bed side manner great "

Leroy - 05/15/2024

" A contact number is needed for after-hours entry in the building. An address and instructions should be provided it's impossible to contact anyone if you have a issue but the patient is required to pay a $100.00 fee if a problem occurs. "

John - 05/14/2024

" Staff was very nice "

Donald - 05/14/2024

" Carrie and Roger were very nice and attentive do my needs. Very caring team members. "

Kaitlyn - 05/14/2024

" Excellent experience! Roger was absolutely amazing with us. He had wonderful bedside manners and was very courteous. "

Kristine - 05/13/2024

" Thank you! "

Hailey - 05/13/2024

" Only thing I would do different is let people sleep longer instead of 530am maybe till 7am :) "

Jo - 05/11/2024

" Everything was very nice thanks to everyone for a wonderful stay at the sleep center have a great day thank you guys for everything "

Patricia - 05/10/2024

" Karen was very kind and attentive. I really did appreciate her! "

Hayden - 05/09/2024

" The lady that helped us and worked with my son Hayden was exceptional she was very sweet and kind and took her time working with Hayden and made the whole experience welcoming and not fearful. Thank yall again so much. "

John - 05/07/2024

" EXCELLENT DOES NOT EXIST "

David - 05/06/2024

" Very professional staff and facility. "

Sophia - 05/03/2024

" Tech was very nice and she very Attendant to my needs.She was very well mannered and concerned and knew her job very well "

David - 05/01/2024

" kathleen is the absolute best!!! there are not enough positive superlatives in the enlish language to describe how great she is!!!! "

Gary - 05/01/2024

" Roger did a great job. Communicated well. Was very professional but with a personal ear. I have a tendency to talk a little more than is necessary. He took the time to patiently listen and respond sincerely. He did a great job! "

Rachael - 04/30/2024

" Karen made sure I was comfortable and relaxed. I did not feel rushed. Felt like a mini vacation :) 10/10 recommend! "

Henry - 04/29/2024

" Our personal information was emailed to someone else, never got the hospital packet so I called to confirm times etc. the lady then sent a packet with the wrong sleep study date, seemed very disorganized. Dirty room, dusty side tables (took pictures). Bathroom smelled sour. We arrived promptly but the tech wasn’t ready to start our study until much later. My son wasn’t hooked up and ready to start until 9;45pm. We were there at 7:30pm. It felt short staffed. "

Sandra - 04/29/2024

" Mrs Cara is one of the most respectful human I have ever met. She made me feel comfortable and safe.And made me feel like I was the only patient in the facility! "

Wendy - 04/29/2024

" I felt like home they was so sweet and kind "

Williestiene - 04/27/2024

" It was an amazing experience especially the techI believe her name was Jamie she was very caring and helpful in making me feel comfortable and relaxed to do the text. Because l was very nervous "

Lisa - 04/26/2024

" Everything was very pleasant. "

Kimberly - 04/26/2024

" Everything was perfect. Muhammad was exceptional and Donna Allen was amazing in communication and setting up my appointment. "

Talonda - 04/25/2024

" The staff and Technicians were amazing. They was super friendly and made sure I had what I needed and kept checking on me when needed!! An overall amazing experience would recommend this center to anyone!! "

Leslie - 04/25/2024

" Called was an impressive, knowledgeable, and pleasant tech. She made my entire experience 'over the top' "

Joyce - 04/24/2024

" Everything was excellent. Muhammed was extremely helpful. "

Linda - 04/24/2024

" My only complaint was that I was referred to the sleep center in December 2023 but could not get scheduled until April 2024. If I had a serious problem, I didn't think I would have Loved long enough to be evaluated. "

Joseph - 04/24/2024

" my sleep technologist (I wish I would remember her name!) was great. She made me feel very comfortable and was very professional. Once she put the CPAP on me it was the best sleep I've had in years! Life-changing experience. The room was like a high class hotel the bed was super comfortable the office was super quiet. "

Carla - 04/22/2024

" I would only recommend Callalyn (Icanned remember the spelling given I have aphasia). I already did a survey I finished this morning. She is the woman took care of me. I only said you only want to have her. She dealt as quickly with slowing time for me to understand. I don’t recommend someone else given you cannot speak questions except calling before 430pm or call at 8:30 and only ask for her. I had a sleep home study prior and that is when two people were no helpful. The 1st question and the last are the same question. "

Laura - 04/21/2024

" I left my sleep pillow with a satin pillowcase on my bed. "

John - 04/21/2024

" I got my appointment within two weeks because I was on a cancelation list that Dr. Valentino’s ofc recommend I do. Otherwise would have waited two months for the study. "

Karen - 04/19/2024

" Tracy was wonderful, she explained everything about what she was doing. She was very knowledgeable and friendly while maintaining professionalism "

Katrina - 04/13/2024

" My Technician was excellent. She was calming, friendly and attentive to my needs. "

Stephen - 04/12/2024

" My only issue, which was a significant problem, was noise from a TV in another room that was on at least until 1AM. It kept waking me up. There really should be soundproofing in the walls and door for rooms used to conduct sleep studies, and someone should be monitoring such noise and making sure TVs are kept at very low volume. "

Dee Anne - 04/12/2024

" Very nice facilities and very nice staff! "

Susan - 04/12/2024

" Everything went well, Technologist was very helpful and kind. "

Poppy - 04/12/2024

" Tracy was incredible!!!! So wonderful with my daughter and made our stay as easy as possible! Whoever called to give instructions was incredibly unhelpful and couldn’t answer any of my questions. "

Atticus - 04/11/2024

" Ms. Ashley was very sweet and patient with my son. "

Elizabeth - 04/08/2024

" There were no instructions on what to expect regarding receiving results. As my mother's ride and POA, I had no idea I was expected to be able to facilitate a "virtual visit" to review the results. I received a phone call from a nurse 2 hours after leaving the facility and also after taking my mother back to her assisted living facility and while I was working. I asked the nurse if we could set a time to do this and she didn't seem to be able to answer me. I told her I would call back and when I did so I could not get in touch with a live person. I left a voicemail for someone to call me back and haven't heard from anyone, yet. "

Vicky - 04/05/2024

" Not used to Temperpedic bed or pillows. I should have brought my own pillows😊 "

David - 04/04/2024

" For something that's not fun, it wasn't a bad experience "

Woody - 04/03/2024

" It could not have been better managed! "

Cody - 04/03/2024

" My tech was absolutely marvelous. Knew exactly what she was doing and had personality Plus. The other tech also was good but only dealt with her when I was mostly asleep. Would definitely use you all again . Thank you. Blessings. "

Joe - 04/02/2024

" Pleasingly different, felt like a robot, parking was great, staff worked to get me out at my requested time. "

Nancy - 03/31/2024

" Because of age! need rails in bathroom Number 5 of tests since 2009. First time to have a private Bath, "

Rochelle - 03/30/2024

" Everyone was very nice,patient and accommodating. They made an uncomfortable stay away from home bearable. "

Sherrie - 03/30/2024

" Jamie the the technologists "

Barbara - 03/29/2024

" Jamie was very knowledgeable and made everything easy and quite comfortable for me. "

Megan - 03/29/2024

" Loved my tech! I’m sorry I can’t remember your name. They were super friendly and helpful. "

Marbut - 03/29/2024

" Tanisha was a very professional tech/nurse and very attentive, especially with the several times I needed to get up during the night to urinate. Her instructions were direct and she did a very good job putting on and taking off the various testing terminals She is to be commended. "

Joseph - 03/28/2024

" Gabby was my caregiver/technologist. She is very good! She explained the process thoroughly so that there were no surprises throughout the night. "

Laura - 03/28/2024

" Not only were those things you mentioned just excellent but the technologist was so calm and pleasant that my experience was so pleasant. The room is geared to quietness and comfort so that all is conducive to a successful night. I highly recommend this sleep center. "

Christine - 03/27/2024

" Karen was friendly and made an uncomfortable situation very non threatening. "

Tiffany - 03/27/2024

" One of the pieces of equipment was acting up and I am concerned that my results were altered because of the machine malfunctioning. "

Richard - 03/26/2024

" The directions were good on getting to the location and everyone was courteous. My room was OK. I ended up listening to a dripping shower all night, so not the best sleep I've ever had. I told them that before I left - so I'm sure that will get fixed.. I didn't meet with a doctor and I was not told how/when I would get any results. So, facilities and people were nice. But next steps are/were unclear. "

Barbara - 03/23/2024

" The staft was great . "

Dorothy - 03/23/2024

" Ashley was great & very understanding of what I did during the night. Very knowledgeable about the process. "

Laura - 03/22/2024

" The technologist (Tracy) in charge of my study was excellent. She attended to my needs with great care and professionalism. "

Peiman - 03/21/2024

" MD and staff very nice "

Jason - 03/21/2024

" The sleep technologist was courteous, respectful, and helpful. The room comfortable and cozy. The bathroom was clean, so was the rest of the room. "

Samuel - 03/20/2024

" Thank you for making an awkward experience comfortable!! "

James - 03/19/2024

" The technician, Callye, was very knowledgeable, professional, very considerate of my situation. I feel very satisfied that she has resolved my sleep issue with her diligence. "

Scott - 03/18/2024

" Great experience Donna. You were awesome and explained everything and Roger was very good and very professional. Everything went well. You guys are awesome! Scott "

Vera - 03/16/2024

" Staff was great and worked great with my four year old. While booking, pricing and insurance info was not communicated—prior communication regarding cost would be helpful going forward! "

Robert - 03/16/2024

" You ask the same question, "What is your overall experience", twice, why? I would have liked a cooler room, it wasn't terrible, just not how I usually sleep. Longer wires would have been nice, having to sleep on my back or right side was not optimal. Someone with GERD is advised to not sleep on the right side. "

Robert - 03/15/2024

" Well done! Great personal and professional service. Thank you! "

Brian - 03/14/2024

" Jamie was great and made me very comfortable! "

Hilary - 03/14/2024

" The bed was totally uncomfortable. I was forewarned that the pillows would not be good, but I have never touched the pillow that was that bad. I had bathed before I came, but when I got into the bed and got out a few minutes later, I noticed Black lint on the sheets. Unless that black lint was there before or unless I picked it up from the floor going to the bed I did not bring it into the room. Apparently I slept enough time to get a reading on my sleep apnea, but I doubt I slept more than 2 to 3 hours. There were holes in the walls which seem to have come from damage from furniture. It was definitely not a room. I would want to spend another night in. "

Alfred - 03/12/2024

" Carrie was great in explaining the test, what to do if I needed assistance during the night and available whenever I needed something during my visit. "

Rexanne - 03/11/2024

" My only problem is trying to get to sleep. When you’re hooked up to all those wires it makes it hard to relax. "

Joseph - 03/10/2024

" Bed and pillow is terrible. Other than that everything else is excellent! Thanks! "

Julie - 03/10/2024

" The written and verbal communication I experienced with Ascension St. Thomas Sleep Center before my sleep study was good. I was told verbally three or four times that the exact cost of my portion of the sleep study would be $225.55, and that I would need to bring that amount in cash to my sleep study. This seemed strange to me, so THE DAY BEFORE MY SLEEP STUDY, I called Blue Cross Blue Shield of Tennessee to confirm this. The customer service agent called the Center for Sleep at Ascension St. Thomas Mid-town to verify this, and confirmed that the $225.55 was indeed 15% of the total cost of the sleep study – my portion due based on what my insurance pays. In addition, I also received the request in writing to bring in $225.55 cash to my sleep study in the form of a document, which was attached to one of the emails the center sent me prior to my sleep study. When I arrived for my sleep study and tried to give Karen my money, she said I didn’t owe anything. I was flabbergasted to say "

Tamra - 03/09/2024

" I didn’t care for the way the mask felt. The doctor body shamed me by telling me to lose weight or get bariatric surgery. He didn’t offer any other mask options except pt to get used to the mask. I felt disrespected by Dr. Haynes and I’ll never return to his practice again. I’ll figure out the results with my primary care physicians. I have lost 55 pounds since June. How dare he body shame me just because I didn’t like the two mask options offered. "

Kathy - 03/09/2024

" Ashley was so friendly and professional, she made me feel so Comfortable and she checked in on me multiple times to see if I needed anything. The Sleep room and bathroom was very clean. I would definitely recommend Center for Sleep to others. "

Tony - 03/08/2024

" Really want to shout out to my sleep technologist, Tracy . She was very personable and knowledgeable. Quick to see to my every need. She is a real Gem! "

Ethan - 03/07/2024

" Jamie was an excellent sleep technologist. My 3 year old child was very inquisitive. Jamie answered all his questions and allowed him to calm down before beginning to apply the monitoring device. She was polite and made us feel comfortable. Great Job! "

Taylor - 03/06/2024

" There was miscommunication about having a sleep log completed before the study. "

Trillo - 03/06/2024

" Roger did an Excellent Job! "

Susan - 03/05/2024

" Individual bathrooms would be nice to have. I have a hard time sleeping due to lights and sound so unfortunately I had a very difficult time actually sleeping for the sleep study. Calley was my tech and she was very sweet and patwith me! "

Jessica - 03/05/2024

" My technician was great. She was gentle in nature and empathetic to struggles with sleep. Tracy made small talk and helped me be comfortable in the environment. I was called in extremely last minute and she was efficient in getting me hooked up quickly so that I could be asleep by my typical bedtime. I sincerely appreciate that there was a fan in the room. When the one in the room had a slight rattle, Tracy found me a different option without my even having to ask. The room itself was as basic, but got the job done. The blankets are very thin and not soft or cuddley. They are really only slightly thicker than the top sheet. I was quickly brought a second one upon request. I did find it odd to have the jack and jill bathroom shared between sleeping rooms. The light seeping under the door and the sounds coming from the shared space (flushing, sink water running, auotmatic towel dispenser and especially the lock/unlock on your bedroom door) are disrupting for a light sleeper. "

Billy - 03/04/2024

" They facilitate and staff are second to none very knowledgeable of what they do very pleasant to deal with Dr Haynes is very good "

Linda - 03/02/2024

" Great Service!!! "

Andrew - 03/02/2024

" Farman was wonderful! "

Robert - 03/02/2024

" Great experience "

Linda - 03/02/2024

" Need solid shelf in bathroom to use when getting dressed to go to work. Needed place to place makeup and toiletries. Perhaps a tray to go over the sink will be sufficient. "

Betty - 03/02/2024

" I had difficulty falling asleep but that was a “me” problem and not anything to do with center. The tech helped me in every way possible and was extremely helpful and kind. "

Barbara - 03/01/2024

" Abby was a great tech. She was professional, personable, and very welcoming. And her demeanor helped me relax about the sleep test. "

John - 03/01/2024

" My only criticism is that I was sent an annoying number of reminders / confirmations pre-appointment. The experience itself was great. The sleep tech was very professional. "

Nancy - 02/29/2024

" Gracias "

Debra - 02/29/2024

" Jamie is the kindest person "

Evie - 02/29/2024

" It was cold in my room and I even doubled my blanket. My tech got me another blanket though. "

Michael - 02/28/2024

" Thanks "

Sherrie - 02/28/2024

" Karen was very kind, knowledgeable and friendly. She made me comfortable and went out of her way to do everything she could for me. I’m glad I chose Rutherford Co. for my sleep study. "

Margaret - 02/27/2024

" I feel that a private bathroom for each patient would be more appropriate. I know there were two bathrooms and only two patients but for some reason they used the one I had already used and we had to walk into the hall to get to it. "

Jamison - 02/27/2024

" Sleep tech was awesome! She’s very knowledagble and made me feel very comfortable. "

Donna - 02/25/2024

" It was very nice, clean room and very quiet. The lady at the center was very nice ,friendly and helpful . "

Sandra - 02/24/2024

" "Janie" eas excellent in her care for my stay. Her professionalism was superior. Would recemmend the center & per to anyone requiring a sleep study. "

Joe - 02/24/2024

" The tech was fantastic. Overall, it was a great experience. "

Regina - 02/23/2024

" Tracy was very nice and took great care of me. Thanks Tracy! "

Darren - 02/23/2024

" My sleep tech was understanding yet assertive, concise yet kind, and very thorough in her instructions, attention to detail and attentiveness to my concerns. Please commend Tanisha (sp?) I didn’t know what to expect and a retired Army Special Forces Soldier with PTSD felt very safe in her capable hands. "

Kimberly - 02/23/2024

" I didn’t realize the door was on the side of the building so instructions for that would have been nice. "

Isaac - 02/22/2024

" Caring staff and decent care environment "

Kimberly - 02/21/2024

" Thank you all so much! "

David - 02/20/2024

" The technician that worked with me was very excellent. Some problems with the equipment, but she was very patient. I would highly recommend her in your facility to anyone "

Tatyana - 02/19/2024

" Was a great experience for my sister. She was nervous at first, but the technologist made her feel more calm. "

Meghan - 02/17/2024

" Jennifer was my sleep technologist. She made me feel very at ease throughout my experience. "

Allison - 02/17/2024

" Technologist was very good at explaining process and demonstrated compassion and professionalism. "

Jennifer - 02/16/2024

" Jaime was amazing last night. She made me feel comfortable and relaxed. Even when she had to come into the room after falling asleep she was super kind and I could tell she wanted to get the task finished so I could go back to sleep. "

Deborah - 02/15/2024

" Very nice experience with such a lovely person doing my test! "

William - 02/14/2024

" Excellent staff especially Kathleen "

Travis - 02/13/2024

" My technician, Betsy, was wonderful. "

Pamela - 02/12/2024

" The staff was very pleasant and very professional. "

Clyde - 02/10/2024

" Jamie and her assistant were both excellent! I received very good attention and care the whole time I was there. Questions that I had were answered sometimes before I had a chance to ask them. I cannot think of anything that I thought could be improved or changed. Clyde B. Woodruff "

Lonzie - 02/10/2024

" Jamie was very informative & quick to respond to all our needs would definitely recommend this center to family & friends. Easy access & location & parking were very convenient "

Mayah - 02/09/2024

" Our tech, Jamie, was incredible! Very kind, gentle, thorough and very accommodating! "

Susan - 02/09/2024

" My sleep study was a good experience. Very calm place. "

Ana - 02/08/2024

" I don’t have received information about my tés. "

Caleb - 02/07/2024

" I had a very restless sleep. My bed was too firm which made trying to get comfortable very difficult. The room was a little hot but Callye, the sleep technologist, gladly setup a fan for me which helped a lot. She was very helpful and informative! If I have to get another test, I would request to be scheduled with her. "

Lori - 02/07/2024

" This was my second study. I had a wonderful experience both times. "

Joan - 02/07/2024

" Sleep study is not ever pleasant. However this facility does an excellent job making you feel comfortable. "

Michael - 02/06/2024

" Betsy made my Sleep Study a "Dream"! She was very attentive and did a Great job making me feel comfortable throughout the entire process! Mark Spiceland did a Great job fitting me in on the same night that I called to set-up the Sleep Study! "

Jennifer - 02/06/2024

" Should be asked in advance if you sleep in a certain side of the bed. It’s hard enough for me to sleep but add that. Really frustrating when I saw another room open that was opposite but not offered. Need better detail instructions of what to expect once they start. Is there a way to have softer light instead of main light on while getting hooked up. 1 hour later than normal to bed didn’t help Need nightlights in bathroom so tech doesn’t turn it on in middle of night. Softer hallway lights Was told to sleep on my back for a while and when I said that’s not comfortable a sigh. "

Randi - 02/05/2024

" Tracy was my tech and she was great! "

Dana - 02/02/2024

" Kathleen did an amazing job. She made me feel at ease. I do not like sleeping anywhere other than my home. She did great at explaining everything in great detail. She gets a 10/10 Only issue I had was the bathroom door didn’t have a handle or anything to hold onto so opening and closing was very difficult. Bathroom gets a 4/10 "

Terri - 01/31/2024

" Carrie was super awesome. She explained everything in a manner that I understood. When she had to wake me up She was professional. She didn't startle me when awakening me which for me is rare. When she put on the cpap machine she explained everything thoroughly to where I could understand it. She was kind and considerate. We need more people like her in the Medical Field. Her mannerisms are what I hope I bring to my new career in the medical field. Carrie made the experience very pleasurable and she helped alleviate my nervousness! She was very professional! "

Patricia - 01/31/2024

" My sleep technologist was awesome! She was kind, considerate, very informative, and overall efficient at her job! I would highly recommend your program, based solely on the experience that she provided. "

David - 01/27/2024

" The sleep technician was amazing. I was there with my husband. He suffers from memory loss due to a brain injury in Viet Nam and uses Inspire. She was so understanding & concerned that my husband be comfortable & calm. When we left my husband commented over & over how wonderful & kind she was. I stayed in the room with him in the recliner and she did everything possible to help me be comfortable for the night. It is always a gift to meet someone like her who is professional AND kind. If I could make one suggestion (which I know can't be changed without a total reconfiguration & remodeling) it would be to have a private toilet for each room. The shower for us was not needed but just a toilet & sink that was private would have been nicer. That is the only reason I would not give excellent as overall experience. It is impossible not to hear the neighbor when they use the toilet & vice versa. For people who are very private as my husband is, the shared toilet is not the best option. "

Jerry - 01/27/2024

" Tech was great! Had the best bedside manner! "

Allison - 01/26/2024

" The tech (farmer) was very knowledgeable about the process and was very kind when assisting me through this process! I will rate her a 10! "

James - 01/26/2024

" My nurse was very helpful and kind . Was always there when I called. "

Victoria - 01/24/2024

" Katherine was amazing!!! "

Donna - 01/15/2024

" Comfortable, very informative covering what to expect, application of leads, different types of mask and fitt. Intervened as need during the night to record correct outcomes. Gave instructions on who would get results and what and how my doctor would respond to test results. Teck Cassye was superb! Bed was very comfortable!! Overall a truly great experience. "

Charlene - 01/15/2024

" Did not appreciate having to go out of my room to use a shared toilet ( with a man that did not flush adequately), too hard for a with walking difficulty. Also testing unit needs to be portable so patient doesn't have to call technician every time need to use bathroom. Need a comfortable chair in room for patients who have back issues and are not accustomed to watching TV in bed. Mattress needs turned lumpy and sagging on testing side from very large patients using the same side. "

Jennifer - 01/13/2024

" The only comment I would give is that the TV in the room went to blue screen instead of off when powered down. Fournam was my tech and she was amazing. She was thorough explained every step of what was going on. It was a strange experience for me, being all wired in and Fournam was kind and took her time to make me feel comfortable with the process. I like that we are asked to be there early to allow time to decompress and relax in the space. "

Ruby - 01/12/2024

" Everything was wonderful, just could have been warmer "

Eric - 01/12/2024

" I loved my stay at this facility. The staff was great and I felt comfortable. "

Carol - 01/11/2024

" Jen was perfect in every way! "

John - 01/10/2024

" Betsy was the Sleep Technologist that talked me through the study process and procedures. And she knew how to attach the wiring harness to my head and body and did a great job. She also quickly responded when I asked for help to use. Bathroom etc. The bedroom was way too cold and I couldn’t read the thermostat to warm the room up. Heavier blankets should be available for those of us who need them. The directions to get the Sleep Study facility are not easy to follow. I walked around for at least 45 minutes trying to find. But the supervisor volunteered to come outside in the cold and drizzly evening to lead me to the facility. I think his name might be Alan. Nice guy and really helped me. "

Ana - 01/10/2024

" My experience with the technology and the professional lady was excellent, the room clean and comfortable, all was very excellent, thank. "

Robert - 01/09/2024

" Rooms and bed cover need to be freshened up. "

Joseph - 01/08/2024

" I would highly recommend family/friends my room was clean and the bed was the comfortable my sleep technologist was very nice and perforphanal "

Brent - 01/08/2024

" Everything went great! "

Mary - 01/08/2024

" Very comfortable with people and facility once I found it. "

Sidni - 01/06/2024

" My tech was great. Very informative and kind. I was very comfortable with him and the room was clean and spacious. "

Zander - 01/06/2024

" Mahmoud was not very professional. I was not pleased. There was no instructions on what happens whenever my son started the sleep study. After my husband and myself were talking the man came in the room without knocking and told us to be quiet and sit together to talk. The way he said it and as we were not given instructions about how the test worked before hand this was out of line. He also did NOT knock everytime he came in the room! Then he didn’t wear shoes after 11:30! He came in my son’s room without shoes on, just socks! The woman we had as well her name started with an F was AMAZING! She was so nice and polite! But as far as Mahmoud being our sleep tech (watched him) was terrible! Our son’s machine went offline for 10 mins and he never came in the room to fix it! We have to “talk” for him to come back in. I would love for a manager to call me and discuss this and how we were treated by this man! "

Ellery - 01/03/2024

" Sleep teck went out of her way to help me find a mask that would fit. In three tries I have never been completely satisfied with one particular mask. I may have to give up the effort. Mg face can’t handle any mask. Not much sleep during the night. My teck sure tried. I ended up with a soft, hard to keep from leaking. air. I don’t see how having a mask will work for me. In not so be it. "

Robin - 01/03/2024

" Technician very courteous and professional "

Christopher - 01/03/2024

" Erica in the Nashville office who set up my appointment was very helpful and Jenny my Sleep Technician made it a great experience. "

Daniel - 01/01/2024

" Caylee, my BIPAP sleep tech, has been a game-changer for my sleep quality. The personalized settings and ease of use make bedtime a breeze, contributing to more restful nights. Grateful for the positive impact on my sleep routine! "

Abby - 12/30/2023

" Thank you for your patience and kindness "

Travis - 12/30/2023

" Tracy (not sure if that's the spelling) is doing a great job! "

Patricia - 12/29/2023

" Tracy was an excellent Sleep Technologist. I had some anxiety going in not knowing what to expect and she was very kind and answered all my questions. I do believe the mattress needed to be rotated so that it would be firmer. "

Neal - 12/28/2023

" My sleep technologist, Tracy, was awesome. "

Kimberly - 12/27/2023

" Unfortunately my client had to be sent to ER due to breathing issues. The concern that I heard when contacted was unbelievable. The professionalism was exceptional. I really wish I could tell you the technician’s name but I do know that she has been a nurse 20 years and she showed the true meaning of caring! "

Anthony - 12/27/2023

" Nurses was extremely professional and super nice and helpful "

Nathanael - 12/23/2023

" Jamie (the Technologist on site at the time of my study) went above and beyond to make sure I felt safe and comfortable there. I stuggle with anxiety, ptsd, and panic attacks which sometimes are triggered by new environments. Ms. Jamie recognized the signs of my issues when they started happening and calmly talked me thru the entire process every step of the way to help minimize the triggers of those attacks aswell as found common interests (I enjoy my work and learning about others jobs) and talked about those interest as to help distract me from said triggers and minimize the attacks. Furthermore when my psnic attscks did hit she simply paused what she was doing (instead of trying to force me thru it) and calmly and patiently talked me down and back to normal before continuing. Overall: facility is 4 star (nothing wrong with it but nothing super special either) but on a scale of 1-5 for staff I would rate everyone a 10. Facility is standard but staff is beyond excellent. 5 stars! "

Luzell - 12/22/2023

" The Technologist was excellent 👌 well please "

Samuel - 12/19/2023

" Nearly impossible to sleep in those conditions. Having to wake up at 5:30AM was pretty rough, particularly after not falling asleep until 2AM. Am I going to be debriefed? I realize it takes time but it would be nice to at least know something. "

Mark - 12/19/2023

" I did not have a very good night, but that was not any fault of the facility or the technician. She was actually very understanding and helpful while I was having difficulty. One thing I might suggest for the technician is that when testing the Inspire Sleep remote before I left, it would have been helpful to have her remind me to turn the device off after turning it on to test. Because of the start-delay, I had driven away from the facility and was brushing my teeth when the device activated (after the start-delay period), so thankfully only had to go to retrieve the remote from my car to turn off the device. I'm glad it wasn't at home or a long way from where I was! I bear responsibility for this, but it would help if the technician would remind me. "

Michael - 12/17/2023

" Wonderful, trouble free experience. Tech was very nice and helpful. "

Philip - 12/15/2023

" The technologists was excellent! Very calm and explained the process for the night . She was there when I called and kept me informed throughout the night. My procedure went great and I went on to work and function without an issue. "

Robert - 12/15/2023

" Pleasant and efficient care by Tanisha. Highly recommend "

Randy - 12/14/2023

" Jamie was courteous, knowledgeable, professional and thorough. I hope that the sleep study provides the necessary information to address my sleep issues. The hot water heater must be located far from the hallway bathroom, as I was never able to get hot water to the sink. "

Brian - 12/13/2023

" Due to MY sleeping issues, I have to sleep in a recliner. Unfortunately the recliners in all the rooms are uncomfortable, by any standard. Of course as y’all know, between the wires hooked all over your knoggin, and uncomfortable recliner, then throw a mask over your face, y’all certainly have a challenge. I’ve been to 3 sleep appointments, between my own issues, and the formentioned conditions, probably not enough sleep occuring. However it’s no different than being at home, don’t sleep here either, just don’t have as many challenges preventing the chance. "

Miguel - 12/12/2023

" I love the care and nice they was with me "

Alan - 12/12/2023

" Great experience, well run and excellent technologist! "

Elaine - 12/09/2023

" I felt comfortable and my needs taken care of. Friendly staff and responded when I needed help. Excellent! "

Teresa - 12/08/2023

" The bottom sheet on the bed was loose, not tucked in well. The appearance made me wonder whether the sheet had been changed. "

Audrey - 12/07/2023

" Staff made the entire process so easy! The sleep techs was friendly and helpful. Highly recommend! "

Theresa - 12/07/2023

" The bed and pillows need to be updated!!! My tech was outstanding!!! "

Penny - 12/07/2023

" Tracy was so kind and helpful. "

Mary - 12/07/2023

" The whole experience was very good. My technician was excellent! She had an amazing bedside manner, and was attentive to all my needs! "

Eileen - 12/07/2023

" I had a wonderful experience and I actually enjoyed i! "

Nancy - 12/07/2023

" They were all great, professional and very helpful to me. "

Karen - 12/06/2023

" Have a Blowdryer shampoo and conditioner in the room because of glue on hair you have to take a shower in my opinion before you leave "

Lydia - 12/06/2023

" This was a very comfortable environment, and I felt at home. The staff was very professional and kind. Thank you! "

Julie - 12/06/2023

" Very caring and responsible employees. I felt very respected "

Windy - 12/06/2023

" Please make the hot water is working in the bathrooms. It was not working when I was there. "

Hudson - 12/05/2023

" Our sleep tech was amazing. He explained everything very well!! "

Charles - 12/02/2023

" The staff was outstanding.! "

Terri - 12/02/2023

" Technician was professional and courteous. Everything went smooth. I would definitely refer anyone to this sleep center. "

Tonya - 12/02/2023

" Im currently in AFib and cancer scare. I needed this study as well as other test before they can put me under. The Center was able to gwr this side moving along and I thank you for that. I knew this was a sleep study but with everything else going on I was a little nervous and of the unknown. Jamie was the best! She made me so comfortable, she was very attentive to all my needs and explained everything to me. She even explained to me why my heart doc was testing for sleep apnea (which I didn’t understand). Jamie, generally appeared to love her job, her patients and helping them in bettering the quality of life. She isn’t there just for the paycheck as so many are these days. Words cannot express my gratitude to Jamie for making this process lovely, the center for the speedy study and Dr Alexander. The entire experience has been great! Thank you again, T. J. "

Atalie - 12/01/2023

" It was a nice place however our room was really hot because the air was not working. "

Carol - 11/30/2023

" I was very surprised that I was able to sleep as well as I did. At home, it us not unusual to wake up 3 times a night! The staff was super and explained everything thoroughly. "

Barbara - 11/29/2023

" My appointment was originally scheduled for March of next year and because of a cancellation I was able to have it done on 11/28. With that said, I didn’t have the opportunity to receive the normal package or information prior to the study. Jenny was amazing and put all my concerns to rest. She was patient kind and attentive. "

Stephen - 11/28/2023

" My tech was very friendly and professional. His beside manners were second to none. "

Donna - 11/28/2023

" Teck/ Jenny was very though, informative and responsive to any need I had. Great experience! "

George - 11/28/2023

" Would like to talk to a sleep Dr. About Inspire System va will not approve But I have medicare and private insurance. Just wanting to find out info And eligibility "

Joann - 11/26/2023

" My sleep technologist, Jamie, was very professional, knowledgeable and friendly. She made me feel comfortable and explained everything she was going to do. She is an amazing asset to your facility. "

Carter - 11/25/2023

" Our sleep technologist was absolutely INCREDIBLE. She was so very nice and patient with my 4 year old and I am so grateful for that. "

Jamie - 11/24/2023

" The sink and toilet layout was not very well thought out. Also, the pocket door for the bathroom was heavy and hard to maneuver. I prefer either a much lighter pocket door or a regular swinging door. Tanisha was Amazing!! I loved that my husband was able to hang out until closer to bedtime. "

Claude - 11/22/2023

" The facility and technician working with me were excellent. The fair rating is due only to my personal experience trying to wear the CPAP mask. The technician tried very hard to help me but I won’t be able to sleep in the mask. "

Michael - 11/21/2023

" The doctor is excellent and very professional and informative and the technician was great also "

Andres - 11/20/2023

" Very good "

Keillor - 11/19/2023

" Jamie was absolutely phenomenal! Bedside manner was incredible. So kind and knowledgeable! "

Annetta - 11/18/2023

" Great experience! 1st class from beginning to end. Completely satisfied. "

John - 11/18/2023

" Bathroom should have a hook to hold monitor for men. Difficult to hold a monitor and use the facility at the same time. And I would be nice if the bathroom were in the bedroom. For somebody who gets up several times a night to use the bathroom, it’s difficult to fall back asleep after walking across the hall into a very brightly lit bathroom. "

Jacqueline - 11/18/2023

" I had to reschedule, but I can’t wait to get my appointment. My experience was great just with the phone service. "

Julianna - 11/18/2023

" Tracy was fantastic, very accommodating sweet and informative. "

George - 11/17/2023

" I’ve had three slept studies in the past which I was not available to complete because of claustrophobia. At my test last evening, Carrie put me totally at easy and I was able to complete the test with no issues, whatsoever. Every single element was explained in layman’s terms so I felt at ease with every step. "

Jason - 11/17/2023

" Hard to sleep with soo Mary cords...they could be longer.. "

Brian - 11/17/2023

" Great nurse ! "

Vernell - 11/16/2023

" I wasn’t given any instructions before I left the center. When I went in to take a shower to get the goop out of my hair, it was obvious the shower had not been cleaned because there was a wet towel and wash cloth in the shower. The associates were very friendly and professional and helpful when i asked questions. The experience with the sleep study was positive. "

Robert - 11/16/2023

" We had the sweetest lady to work with Robert. He is special needs and she was amazing with him "

Deanna - 11/15/2023

" The staff and sleep tech were awesome! Very friendly and professional. "

Janice - 11/15/2023

" My sleep technician Kerri was very thorough, accommodating, professional, personalabe and knowledgeable. It was a pleasure to have her as a technician. She made using the C-Pap machine easy. She fitted me properly and did not force a fit or rush. She was very attentive during my entire stay and wanted to make sure that I was comfortable. If all of your sleep technicians were like Kerri, the Sleep Center would be highly recommended by all. "

Adam - 11/15/2023

" Calley was very pleasant and friendly very well informing with my questions. "

Andrea - 11/15/2023

" Kathleen was very informative and helpful. She made sure I was comfortable and had everything I needed. "

Frank - 11/15/2023

" I had no complaints everything good. "

Ava - 11/14/2023

" On my initial call I was told that I would have a bed in the room with my daughter. Upon arrival I was informed that I was in a room with a recliner because the room with the second bed was being used. I received multiple communication in the form of text and calls reminding me of my appointment, asking me to confirm (an excessive number) but in none of those communication did anyone share the change to my room accommodations. If they had, I would have asked to reschedule as I’m 33 weeks pregnant "

Pamela - 11/12/2023

" I told the tech running and monitoring it made me very comfortable. Friendly and professional. I would recommend the facility very highly. "

Vickie - 11/10/2023

" Tracy was the tech and she was WONDERFUL!!! "

Demario - 11/10/2023

" The evening of the sleep study for my son DeMario Bonds 11/09/2023 . Are appointment was at 7:30 pm of course we left home at 6:45 to arrive on time. Traffic was terrible. Of of course I use a CPAT machine too and left mine got to Sam Ridley Parkway realizing I had left mines. I had to get off of Sam Ridley Parkway and call to them I would be late because I didn't have my CPAP machine. The Nurse was so nice and stated they that I could use one of there's. And to come on. To me that was so considerate and concerning not only for my son ,but for myself and that what I call EXCELLENT SERVICES. THANK YOU SO MUCH FOR THE HOSPITALITY . The Curry & Bonds Family "

Brian - 11/09/2023

" Tracy was awesome "

Sara - 11/09/2023

" When making my initial appointment I was bummed out that it was already booked up a few months out. I asked Erica if she could put me on any sort of cancellation list. She called me a few weeks later to let me know about a cancellation and I hopped on it!! She was my hero that day and even told me she’d bring me Chik-Fil-A for breakfast in the morning. That night I had the most wonderful tech. Jamie was so incredibly kind, warm, and welcoming. She checked on me and made sure everything was great at all times that I felt like I was on a mini vacation at her own bed-and-breakfast. The staff here is top notch! "

Danielle - 11/09/2023

" Loved my techs, they were certainly attentive and informative "

Joyce - 11/08/2023

" My Tech " Caylle", she was very direct & knowledgeable by communicating very well about this Sleep Study. "

Sidney - 11/08/2023

" Everyone was very professional and just amazing experience ! "

Robert - 11/08/2023

" Everything was great "

Evelyn - 11/07/2023

" The nurse was Great! "

Betsy - 11/07/2023

" I was, of course, kind of nervous about having the sleep study done, but everything there was absolutely great! Karen, my tech, could not have been better. I will definitely recommend to friends who need this study to St Thomas. "

Kimberly - 11/06/2023

" Everything is good. Thanks "

Jamie - 11/05/2023

" Ashley did a great job. I appreciate her professionalism and getting in and out promptly and her attention to my comfort and the cup of Joe to get going in the morning. "

Carroll - 11/05/2023

" Ashley was Amazing!!! However, the building does not have the address on it and the directions to find the center at night was awful and NONE of the nurses coming out of the hospital knew anything about what, how or where the sleep center was. I left this morning at 3:30am and it felt very dangerous because it was dark, no security and parking was easy but dangerous looking and scary. "

Wanda - 11/05/2023

" Tracey/Technologist Was Wonderful "

Shawn - 11/04/2023

" The experience was professional and clear from start to finish. "

Hattie - 11/04/2023

" I truly enjoyed my stay, My Sleep Technologist was excellent, she made me feel welcome and safe. "

Karen - 11/03/2023

" This was a great experience. "

James - 11/03/2023

" I slept well "

David - 11/03/2023

" Great experience, very helpful people. "

Matthew - 11/02/2023

" The rooms to stay in were very disappointing, kinda like a motel 6 type of vibe and only had a full size bed in the room. Also did not have a connecting bath and overall was not appealing to stay in. They said it was going to be like a hotel but is definitely not the kind I would stay in. The sleep technologist was great and very kind, it was simply the room that did not make the experience good. "

Janice - 11/02/2023

" Made what could have been an unpleasant experience very good. I will, and have already, recommend to others. Thank you for your assistance. "

Melanie - 11/02/2023

" Pleasant experience. Jaime was awesome. "

Olivia - 11/02/2023

" My tech, Alex, was wonderful! "

Ginger - 11/01/2023

" My tech was amazing! She was so accommodating to everything I needed! The recliner did not work. "

Richard - 11/01/2023

" This was a new experience for me. The staff were friendly and efficient. She made sure I knew what was happening and what to expect each step of the process. The facility is comfortable and the team made sure I understood what was happening and what to do if I needed anything during my stay. "

Judy - 10/31/2023

" My overall opinion is that I was very satisfied with my stay. "

Stephanie - 10/27/2023

" It would be nice to not have to share a bathroom. "

David - 10/27/2023

" Staff was professional and competent. "

Alan - 10/27/2023

" Great facility and treatment. "

Kenneth - 10/26/2023

" Technician was grand very polite and caring, she made this experience very pleasant! "

Michael - 10/26/2023

" The room I was in did not have individual thermostat control (it was broken/ not working) and the room was very warm, making it very difficult to sleep during my exam. All other aspects of the stay were good. "

Amanda - 10/25/2023

" Sleep tech was amazing "

Fred - 10/25/2023

" The staff is excellent and very attentive. This is my second time at this facility, and was as good as the first time. "

Frank - 10/23/2023

" I did not complete the study because I had no tolerance for the breathing apparatus. I decided that I would not use a CPAP machine at home if I had one. "

Lois - 10/23/2023

" My mom's experience was was very positive. Our technologist, Roger, was super courteous and kind. He explained everything he was doing and was very thorough. The room was very nice and accommodating. Thank you for a very pleasant experience. Jo-Ann (daughter) "

Tammy - 10/22/2023

" Tracy, the sleep technologist, was phenomenal. She made me feel very comfortable and took excellent care. She explained the process and made sure I was comfortable. "

Elizabeth - 10/21/2023

" I was really impressed with Jaime …she was very personable, knowledgeable, and professional…I will definitely recommend y’all’s facility to anyone needing a sleep study… "

Elizabeth - 10/20/2023

" She was very prompt on response for help prompt right now "

Randall - 10/20/2023

" Farmer was very good!!! "

George - 10/19/2023

" Staff very pleasant and attentive to my care. Thoroughly enjoyed My test and everything was great. "

Katashai - 10/18/2023

" Carrie my Sleep Technologist was amazing. She was super nice and explained everything to me that was taking place. She made my experience amazing!!! Please let her know this! "

Michael - 10/18/2023

" Need to let your maintenance dept know You did not have hot water at the sink or shower. I had to drive all the way back home to shower instead of being able to go to work "

Carol - 10/17/2023

" Kathleen was my technologist and was great from start to finish. I would definitely recommend this facility to everyone. "

Elizabeth - 10/17/2023

" The loud talking and movements kept me from falling asleep. "

Jose - 10/17/2023

" Muy buen trato y el personal muy amable "

Nancy - 10/17/2023

" Tech was kind and considerate. Facility was immaculate and comfortable. I felt secure. "

Janet - 10/14/2023

" I was nervous about the entire experience. However, the staff was so kind, and helped ease my stress... and the coffee was not bad "

Leon - 10/13/2023

" Chelsey was awesome "

Ruby - 10/12/2023

" I didn’t expect to be able to get any sleep with all of the equipment being attached and being in a strange bed but I slept very well despite everything. Everyone were very nice and extremely professional. I am much more optimistic about getting my insomnia and sleep apnea under control after my night at the sleep center and my consultation with Dr Haynes. "

Ethan - 10/12/2023

" Tracy was great! She was very personable made my 15 year old & I very comfortable. "

Ladonna - 10/12/2023

" I would not blame the workers because were very nice. I just am not liking the test. "

Alesia - 10/12/2023

" The tech for the night, G, was above and beyond!! He was kind, caring,attentive and just one of the nicest people I’ve met in a long time. His passion for his job was very evident. He made a stressful night so much better! "

Ashley - 10/11/2023

" Kathy was amazing, great experiemce! "

Salwa - 10/09/2023

" The nurse were so experienced and so helpful I recommend everyone to go there so happy that I stayed and had lot of experience thank you again "

Donnie - 10/07/2023

" You are blessed with Farman she is a wonderful person and very professional "

Teal - 10/07/2023

" McGuire was awesome! "

Craig - 10/07/2023

" Finding the location was a little bit confusing based on the directions in the packet that I was originally given. After a phone call, it was explain to me and I was able to find it. "

Madylin - 10/06/2023

" My tech Jamie made my experience very easy , she was so attentive and professional. "

Jimmie - 10/06/2023

" Tech was very friendly an knowledgeable about everything She was very helpful during my stay. "

Christine - 10/05/2023

" The sleep technician Mr. McGuire was amazing ! Very nice, professional and informative, step by step, made me feel calm . "

Timothy - 10/05/2023

" Alex was very professional and the Hendersonville crew and facilities. Where very nice and should receive many accolades "

Tara - 10/05/2023

" Parking info would be helpful "

David - 10/04/2023

" Caylee,my tech.was really good and helpful througl the whole night. "

Reagan - 10/02/2023

" the girl we had I believe her name was Alex.... was absolutely amazing with my daughter "

Karen - 10/01/2023

" Everyone was great, but Kendrick was excellent! He was so nice and personable. He made the experience so much more relaxing and made me feel like my experience mattered to him. "

Charles - 09/30/2023

" Jamie was very personable and professional "

Donzala - 09/29/2023

" Everyone that I encounter prior to my sleep study was very professional and they had such a beautiful and kind spirit, My tech for last night, G was the best , he was very knowledgeable about what test and explaining in a way so I could understand. Everyone was very cordial. They made you feel as if you were truly special . The team last night was dynamite and they worked very well together. "

Eden - 09/29/2023

" My daughter was very nervous and anxious about the study but our technologist (Tracy I believe was her name) made her feel so calm and at ease. My daughter didn’t cry once, which was very surprising to me! Thank you so much! "

Larry - 09/29/2023

" Clean, well equipped facility and friendly staff. "

Jerome - 09/26/2023

" I would like to thank the wonderful staff and the doctors. I felt very comfortable and relaxed. "

Charity - 09/26/2023

" Everyone was very nice and helpful. "

Jean - 09/25/2023

" Kaylee, the sleep technologist was excellent. She explained what all the electrodes were measuring and how I would be monitored throughout the night. She also did everything she could to help make me comfortable. "

Georgia - 09/24/2023

" Had a pleasant experience. The facility and room was very nice and clean. Ashley was my nurse and was wonderful. She clearly explained the process . Thank you for the service provided. "

Renee - 09/22/2023

" The room was clean the room was nice the nurse was vice nice he "

Phillip - 09/22/2023

" Karen is great! "

Ariana - 09/20/2023

" I am spacing on her name, but she was great! This was 9/19 in Murfreesboro "

Durward - 09/20/2023

" Alex was very professional. "

Niccolette - 09/20/2023

" The sleep technologist and the physician were great. I do suggest that in the future the technologist should remind patients that they are being recorded even though there is a sign. Once in my room I was given a lot of information and the entire the sign was blocked by the technologist and even though I knew (not from being told), it never crossed my mind. I did not notice the sign until after changing into my pajamas and sitting in the chair so a reminder would be helpful. Also the bed was very uncomfortable as 5woke up stiff and with back pain so maybe a good mattress cover would add more comfort if a better mattress is not in the budget. And lastly, I would like to note that not everyone I spoke with over the phone was friendly or professional. The first lady I spoke with was a little rude and "short" when scheduling and discussing payment, but the lady that called the day before my appointment to ensure there were no questions was great. "

Dianne - 09/18/2023

" Kathleen was very professional and put me at ease. She answered all my questions "

Judy - 09/15/2023

" Ashley made it much easier then I expected. She was so sweet and knowledgeable. Thank you Ashley. Judy Taylor "

Melva - 09/13/2023

" Great staff !! "

Aliceia - 09/12/2023

" I sacrificed a lot of money for my study. I was so miserable during the study because of my other health conditions. I'm trying not to worry that my results didn't come through accurately. I kept having to urinate throughout the night and was in so much excruciating pain. I know that I aggravated the person that was assigned to help me. I wasn't told how I will find out my results. I try calling and left a message it's been over a week and I was never called back from before my sleep study happened. I had only a couple of questions about how to be prepared for the study. No one has returned my call and I never get an answer. "

Joshua - 09/11/2023

" Kathleen did a great job! She made me feel comfortable during my stay and made the whole process easy. Very good at what she does. "

Kenneth - 09/09/2023

" You need to provide something that will get all the goop from the leads off your head "

Heather - 09/09/2023

" Got lost in the building trying to find it "

Benjamin - 09/07/2023

" Great staff! "

Ernest - 09/07/2023

" Geraldo, aka “G”, was my contact person at the center. Not only was he very professional, but was extremely kind and patient as he made me feel comfortable with my first time in the lab. His kindness allowed me to ask questions related to my session and reasons for being there as well. I can’t thank him enough for such a wonderful experience! All of the Ascension’s Staff has always been a pleasure and very accommodating. Keep up the great work! "

Vickie - 09/06/2023

" Bonus - got a coffee from freshly-brewed pot before late departure. "

Daniel - 09/04/2023

" The technologists were amazing and easy to work with. They explained everything and were very helpful. "

Judy - 09/03/2023

" I think that the rooms definitely need to be updated. "

Robin - 09/03/2023

" The bed was to hard for me "

Lillian - 09/02/2023

" Millet (sp?) was fantastic and a true blessing for our nervous child. "

Yolanda - 09/02/2023

" My experience was rated good because I struggled not being in my own bed and it was uncomfortable. But that was me, everything else was excellent. "

Reva - 09/02/2023

" I had a great person doing it and explained every thing as he was doing it "

Matthew - 08/31/2023

" That bed is hard as a rock "

Leo - 08/31/2023

" Sleep center facility itself was very cold, had to turn A/C up in my room and get extra blanket. Aside from that, everything was great! "

Nicole - 08/30/2023

" Karen was very kind and attentive and thorough. "

John - 08/29/2023

" Everything was wonderful. Although I was told I would be sleeping in a recliner as the parent. I was not aware it was a recliner that barely reclined. Making adjustments to these accommodations would be nice for family with the patient. G was wonderful! Knowledgeable, polite, and attentive. He should be cloned in the healthcare world! Thank you! "

Myer - 08/27/2023

" Erica took wonderful care of me "

Jeanne - 08/27/2023

" My technician, Tracy, was professional, knowledgeable and also kind and generous! She had the same cheery demeanor when I left that she had when I arrived! No matter what I asked or what I needed, she provided it with a wonderful attitude! SHE made the experience palpable !!!!! Give her a raise!!!!!! "

Brooke - 08/26/2023

" McGuire was an excellent tech. Helpful, respectful, great communication. "

Sherri - 08/26/2023

" Farhan was wonderful! I as an RN really appreciated her care! "

Tressie - 08/25/2023

" Bed and pillow very comfortable would have liked too have more pillows but overall very excellent experience "

Jodi - 08/25/2023

" Technician was wonderful! She was very friendly and explained everything and answered my questions. She was very thoughtful and compassionate and made me feel quite comfortable. Tracy rocks! "

Raymond - 08/25/2023

" My Sleep Technologist, Jaimee, was excellent. She is a very friendly and caring person and a highly competent medical professional. She answered all of my questions and I had great confidence in her medical skills. "

Amanda - 08/24/2023

" My sleep Technolist was AWESOME!!! Loved her!!! Only thing is I left My pillow lol. That was my fault. "

Ilya - 08/24/2023

" My only complaint is that the mattress was very uncomfortable and made my hips and back hurt. "

Terri - 08/23/2023

" The Sleep Technician was friendly and helpful. Great job "

Jayne - 08/21/2023

" Farmin was wonderful! "

Gary - 08/21/2023

" The nurse was very courteous and knowledgeable. The room was clean ,but the bed was a bit too firm. "

Misty - 08/19/2023

" Kendrick was very good. Great with patients and attentive. You should make rooms more inviting for patients. A cozy environment would help patients sleep. Soft blankets, white noise, etc. "

Mack - 08/19/2023

" The technologist was awesome! "

James - 08/19/2023

" I wasn't aware that I had to leave so early in the morning. Other than that it was absolutely nice. "

Carlton - 08/18/2023

" Tech was great and very professional. "

Chad - 08/17/2023

" Jamie was excellent! She walked me through the whole process with ease. "

Wayne - 08/17/2023

" Very pleasant and professional experience. W.b.hadley "

Travis - 08/17/2023

" Ashley, very friendly, caring, helpful & very good information & instructions. "

Randy - 08/17/2023

" My tech was spectacular. Very knowledgeable. "

Frank - 08/16/2023

" Was very satisfied with the doctor "

Pradit - 08/15/2023

" The mattress to sold. "

Pamela - 08/12/2023

" If I had to come back I would want to have Jamie she was wonderful "

Brian - 08/12/2023

" The tech, T, that was on duty for my sleep study was outstanding! She did an amazing job making sure i was taken care of and comfortable even though the AC was not working when i got there. I really hope she gets this or can see this because she DEFINITELY deserves recognition for being an amazing employee and person. The only issue i had was for the instructions on where to go. In my email it was listed as suite 405 but was actually suite 450. It created a little confusion trying to find where i was supposed to be. "

Tiffany - 08/11/2023

" The sleep tech was very knowledgeable and really made me feel at ease. She was awesome!! "

Daron - 08/10/2023

" My therapist ( Alex) was very professional and knowledgeable. She made me feel very comfortable that I was in good hands. The facility and rooms was excellent. Everyone I met was very pleasant and professional. I was very appreciative of the staff allowing me to stay extra time so I can make my appointment at the VA. If I had to do another sleep study I would definitely want to do it again at the St Thomas asleep center. "

Levoris - 08/08/2023

" The sleep tech (Kaylee) was very patient and professional. "

Donald - 08/08/2023

" The only issue I have is how long it takes from the initial Docs visit to string up appointments to my second sleep study was more than 4 to 5 months. If you’re being told that you have server sleep apnea and it takes that long for everything to be done. There’s an issue. "

Jeffrey - 08/05/2023

" Maguire was excellent. "

Michael - 08/05/2023

" Gerardo, the sleep lab tech, was professional, knowledgeable, and very personable. "

Brent - 08/04/2023

" Much better than expected! My tech was very infomative and made the whole experience comfortable. Please pass on a thank you to Tracy as she did an awesome job! Thank you "

Cara - 08/04/2023

" need to have extra pillows for those of us that forget or didn't think it was necessary!! "

Kymberli - 08/03/2023

" My Sleep Tech was wonderful! She explained everything very well & made sure I was comfortable. As someone who doesn’t go to sleep until 11/12:00 at night, it was surprising to be awakened at 5:30 am. I did let my Sleep Tech know this & we began the sleep preparation process after 11 pm. I think I fell asleep close to midnight. I am curious to know how complete the study was. I was told upon scheduling that the testing was until 7 am. "

Freida - 08/01/2023

" I was so anxious over having this study done. My technician Carrie was amazing and understanding about my concerns. It took awhile to get me settled in. I felt wonderful when I woke up this morning !!! "

Lolita - 07/30/2023

" Roger and Karen were both very helpful with making my stay as comfortable for my sleep study. "

Cindy - 07/29/2023

" It was really clean. The people was nice and respect. They did a very good excellent job. "

Mark - 07/29/2023

" Would be nice if bed was adjustable "

Guadalupe - 07/29/2023

" The technologist was very kind. "

Jason - 07/27/2023

" Would be good to let folks know when someone will call about the results after the study is done. It’s been 7 days and I’ve heard nothing? "

Earl - 07/26/2023

" Did not know Midtown St. Thomas facility existed. Your great tech (cannot recall name) reminded me it used to be Baptist Hospital. "

Daniel - 07/26/2023

" Karen was awesome, she is an excellent sleep Technologist! She was very professional, polite and made me feel very comfortable with the whole process. "

Judith - 07/24/2023

" Tracey was excellent😃 "

Karen - 07/24/2023

" I'm not real sure why I had a second sleep study done just to get the B Pap when I just had one for the C Pap?? Everything was the same. Anyways, "T" the Tech was awesome! Much prefer this location over the Hendersonville location. Thanks. "

William - 07/24/2023

" Everything went perfect; no problems and very competent / professional. Sleep room was clean and comfortable. "

Penelope - 07/21/2023

" Our Technologist was amazing! He handled my little girl with such care and respect. I am extremely thankful!! "

Antoinette - 07/20/2023

" It was a very good experience "

Isabella - 07/20/2023

" T is AWESOME! She’s very informative and so sweet and gentle with kids! She made our experience so nice! "

Jacobi - 07/19/2023

" Serval times the technologist had to come into the room to adjust a some cords and every time they came on they turned on the light. Recommended that they have a night light they can carry in with them in order to see instead of turning on the main light. "

Makayla - 07/19/2023

" I did not feel like i was diagnosed correctly. But the techs were very nice and friendly. "

Braxton - 07/17/2023

" Karen was wonderful, she made my son feel very comfortable and answered all of his questions with explanation "

Donald - 07/14/2023

" Technologist was outstanding "

Randall - 07/14/2023

" Tanisha was great 💯 really good experience "

Susan - 07/14/2023

" Excellent staff and facility. Person making patient calls should not have this position. It seemed her goal was to make as many calls as possible in the shortest amount of time. Her voice was barely a whisper and she talked as though she were in a race. I am over 70, and have age-related hearing loss. The phone number seemed to be a personal cell phone. I had to ask her to repeat the information several times. I have received several calls from this person and the same problems existed with each call. "

Justin - 07/14/2023

" The nurse that was working during my visit that helped me with everything was amazing! I cannot say enough good things about her! She answered all my questions, was incredibly knowledgeable, put my anxiety about the situation at ease, and made a pretty uncomfortable experience much better. She was fantastic and a great ambassador for your medical facility. "

Brenda - 07/14/2023

" Jamie, the technologist, made the whole process a pleasure! "

Tanisha - 07/13/2023

" Nurse Tanisha was excellent. "

Elizabeth - 07/12/2023

" Carrie was very professional and explained everything thouroughly to me before the sleep study. She took excellent care of me through out the night. I would not hesitate to tell my friends about my experience and advise them to come here if they need a sleep study. Thank You, Elizabeth Mason "

Cynthia - 07/12/2023

" Technologist during the actual study was terrific. She was very knowledgeable and very patient. "

Jeffrey - 07/11/2023

" Had a good experience, they accommodated my sleep schedule allowing me to come in at 2:30am. Very friendly staff put me at ease. Not as bad as I thought it would be for sure. "

Freya - 07/09/2023

" The overall process was very difficult for my child due to her anxiety and sensory issues, however Maguire worked hard to make us as comfortable as possible. "

Patricia - 07/08/2023

" Everything was easy and pleasant. The staff was very friendly. "

Johnny - 07/07/2023

" I was fearing that it would be a horrible experience, but I’m blessed to say I was wrong. The gentleman that was helping me and instructing me was very hospitable and made me feel right at home even though I had a bunch of wires on me I still slept well. "

Rocco - 07/06/2023

" The bed was terrible. It was the softest bed I’ve ever slept on. It cost me back pain throughout the night. "

Phillip - 07/06/2023

" Jamie my sleep tech was amazing she did an outstanding job "

Hevi - 07/02/2023

" Excellent "

Marietta - 07/01/2023

" Jaime and Alex were professional and very helpful. "

David - 06/28/2023

" The air in the room was very dry which made breathing through nose difficult as the nose got very dry and swelled closed and had to breathe through mouth. Would have rated excellent for room had there been a humidifier or such. Make the humidity level optimum for proper testing otherwise was excellent "

Albert - 06/26/2023

" The technician was great and very informative. She made me comfortable. I felt confident in her knowledge and she helped me through the whole process. Thank you. "

Zachary - 06/26/2023

" This was my first time completing a sleep study and I was pleasantly surprised at how easy it was. The directions and prep materials given made it easy to know where to go and I appreciated the center proactively calling me (the day of) to see if I had any questions. My sleep technologist was amazing, very helpful and respectful and caring. She made sure I was comfortable and took the time to go through the entire process with me and explain what all the devices were and what they measured. Overall, a very comfortable experience for a test that is slightly disruptive. I would definitely recommend this Center for Sleep to others needing such a test. "

Amanda - 06/24/2023

" The sleep tech was amazing!! "

Nancy - 06/24/2023

" I am sorry if I say his name is wrong I think his name is start with K He is amazing , he is experienced even though he is not working there for long time he is professional and I hope him the best future. He was nice and the best thing he got me my coffee in the morning. I am Muslim and I do ware my scarf he was very respectful to me and I don’t see that so often "

Sharon - 06/22/2023

" Everyone was nice and courteous "

Bertha - 06/22/2023

" I was very satified with whole experience. "

Connie - 06/21/2023

" Such a great experience. The instructions upon leaving were very vague. It was just”you can leave whenever you would Like to.” Nothing about what happens now. That’s The only iffy part about it. Thanks for doing a great job "

Ruby - 06/21/2023

" Our sleep tech (Millet?) was wonderful! My 3-year-old is very sensitive and can be very shy, but he made her feel so comfortable that she couldn’t stop talking. He made what could have been a stressful experience so easy and cared for my daughter so well. Thank you for your patience and kindness! "

Michelle - 06/20/2023

" Callye was knowledgeable and professional. I appreciated her capable and kind attitude. "

Deborah - 06/20/2023

" The only reason for the one lower rating is because I had to call to get scheduled. However it was explained that people are on vacation, etc., making scheduling difficult. Once I called it was excellent. My technician, Kallie, was very kind and gentle. I enjoyed her company. "

Roger - 06/20/2023

" Carrie the technician was really good and solicitous. I would give her and the entire experience a Five Star rating. "

Keith - 06/17/2023

" Jamie was very professional and courteous. Everyone was kind and helpful. "

Lilli - 06/16/2023

" I was apprehensive going, but the experience was great. My nurse, Tracey was wonderful! "

Margaret - 06/15/2023

" My Tech, Tracy, was super nice and full of knowledge. She performs her job well and is very friendly and respectful. She made me feel very comfortable. "

Ana - 06/14/2023

" My experience was excellent from the beginning when they gave me the appointment, the instructions were clear and in my language (Spanish) the staff was very attentive and courteous; especially Miss Jenny, who treated me with great kindness and respect, I highly recommend this place "

Tamela - 06/13/2023

" Jenny was professional. She is an asset to your center. "

Deborah - 06/12/2023

" This was a great experience "

Susan - 06/10/2023

" Each part of this process was easy and effortless. Thank you "

Eddison - 06/10/2023

" My only complaint is that finding the Sleep Center was difficult. If the directions simply stated that one needs to go to 114 Saundersville Rd and ring the doorbell to be attended, it would be much more simple. The door was locked so I assumed that it was closed. That prompted me to drive around the whole complex looking for the sleep center. Once inside, everything went extremely well. "

Samuel - 06/09/2023

" The bed is too firm. I could not move in it once I laid down. I would have slept better in a recliner. "

Leslie - 06/08/2023

" Only issue was my rooms air unit was out which made it a little uncomfortable for sleeping. My technician G was very attentive to my needs, even brought in a box fan to help cool the room. He was amazing all throughout the night! "

Timothy - 06/07/2023

" I don’t know how a person can receive a good result from the sleep study. I had difficulty getting to sleep, I woke when I did get to sleep for reasons that were normal for me twice. At two o’clock I when to sleep when I got back to bed to be woke by the tech just before 5:00. When I got home I went to bed and slept uninterrupted for three more hours. Also there was banging in the hallway that woke me up. "

Marsha - 06/06/2023

" Jenny was great! Very professional and made me feel comfortable. I really appreciated her attention "

Edith - 06/06/2023

" Roger was great and very professional. It was a great experience. "

Mary - 06/05/2023

" Karen the Tech was great "

Edna - 06/03/2023

" You can't improve on excellence "

Calvin - 06/03/2023

" Ashley was top notch, made it a very easy experience with my young child. "

Emmalynn - 06/03/2023

" Alex was super. She did an incredible job with my daughter "

Kathy - 06/02/2023

" Many thanks to my technologist, Mohammed. He was wonderful in explaining everything and kept me untangled. 🙂l "

Charles - 06/01/2023

" Every thing went great Thanks "

Eric - 05/30/2023

" Provide a totally dark room, with no outside noise. Too much light in the room. Lots of talking and other noises outside the room "

Shelby - 05/29/2023

" Wish the room could have been darker, brightness from monitor made it hard to sleep. Also would have like the option to go to the bathroom without having to call for help. "

Catalina - 05/29/2023

" Roger is an excellent sleep technologist I recommend him to everyone very friendly and attentive "

Robert - 05/26/2023

" My sleep tech was outstanding. "

Jessica - 05/26/2023

" My sleep technologist Alex was excellent! "

Denise - 05/25/2023

" Tech was super friendly and made me feel comfortable. She has such a great rapport with patients! "

Mathew - 05/24/2023

" I didn't sleep very well, hope that didn't affect results. "

Rita - 05/24/2023

" Signage at the center was not clear. Address and suite location was given but building signage was unclear "

Annalise - 05/24/2023

" A separate bed (not recliner) for parents that have to attend with kids would be best. Otherwise our experience was great. "

Michael - 05/24/2023

" There were no washcloths in the bathroom, there was one hand towel. If I wanted to take a shower, I couldn't because of no towels and washcloths. "

Christopher - 05/23/2023

" My sleep tech, Karen, was awesome. So nice and explained everything. She was also a please to chat with. "

Kevin - 05/22/2023

" A good experience. The technicians were good and professional. "

Magdy - 05/22/2023

" Every body in the center do good job "

Khadeeja - 05/22/2023

" I had a male take care of me while I was there. He respected my religion (Muslim) he respectfully asked if I wanted a female as he noticed I was covered I told him it was okay as this was for my health and he wouldn’t actually be touching me. He had me place the wire under my shirt and I honestly respected that he did that. He was very nice and told me everything he was going to do before he did it. He made sure I was comfortable as I really missed my kids as I’m not use to going 1 night without them. He made sure I was okay and woke me up in a respectful manner. I believe his name was Mr Roger. This place was beautiful and everything was neat. I did notice hand prints on the headboard but I have kids so I know how that can be. Bed was made up very nicely. Not a peace of dust in sight or nothing. Restrooms was clean and neat even when getting up to leave out. Thanks for making sure I was comfortable and checking on me. This was what I call a warm welcome. "

Kathy - 05/22/2023

" Call he was extra nice!!!! "

Shamar - 05/22/2023

" The staff was was great!! "

Emma - 05/20/2023

" The technician was extremely attentive, very informative, and warm with our granddaughter. "

Debra - 05/19/2023

" everything was great. My tech for the night ,"T", was so sweet and helpful and kind. I felt very comfortable and cared for at all times. "

Jessica - 05/18/2023

" Roger was very thorough and made sure I was comfortable. He answered all of my questions. "

Dorothy - 05/16/2023

" Jenny was wonderful from first contact to last. I would recommend this facility to anyone needing a sleep study. I have had 3 sleep studies over the years. This facility and staff were the BEST by far!! "

Donna - 05/16/2023

" I doubt very seriously that I can wear this I got very little rest but that’s bad cause I can’t stand something on my face or nose the facility and the techs were great "

Pamela - 05/15/2023

" This was the best sleep I had in a long time and the Techs was wonderful and took care of me well. "

Vaden - 05/13/2023

" Most pleasant sleep study that I have ever had. "

Cara - 05/13/2023

" Tracey was wonderful with my daughter and tried to make her feel as comfortable as possible with this process. The rooms were clean and comfortable and had everything we needed. I would recommend this center to anyone in need of a sleep study. "

Stephanie - 05/13/2023

" Tish I think her name is, was absolutely amazing she heard my concerns and made me feel safe in area that when I walked in I didn’t feel safe. She took great care of me. The temperature of the room was just perfect. The bed is horribly uncomfortable, and the TV remote would not work from laying in the bed had to get up and stand under the TV for it change Channels or lower the volume. "

Frances - 05/12/2023

" Absolutely loved my attendant Farman! Very personable and nice. "

Mark - 05/12/2023

" Everything about the facility and staff was great. They made this a good experience. The issue was NOISE. It's a sleep study so I need to be asleep. I was awakened after just a couple hours by the sound of talking outside my door and a television in the next room. This was very frustrating to try and go back to sleep and it interrupted the study. "

Rebecca - 05/12/2023

" I would have loved a softer mattress. "

Michael - 05/11/2023

" My sleep technologist was amazing. She was very friendly and accommodating. Please give her a raise as she reflects well on your business. "

Tonya - 05/11/2023

" Alex is awesome She explained everything thoroughly. I knew exactly what was going on since it was my first time I had no idea she’s made me feel very comfortable. It was a different experience. She is truly an asset to your company. Thank you. I don’t know "

Donna - 05/10/2023

" The Sleep Center at Aspen Grove was disappointing. Although it was easy to get to, parking great and very clean. The room was disappointing. I would have preferred a hotel setting with my own private bathroom!!! "

Lillie - 05/10/2023

" My daughter came home saying it was like a hotel and she felt very cared for by the nurse. Th at made this mom feel very good 😊 "

Zaiden - 05/10/2023

" Milet was wonderful with my little boy, he was so patient and made sure my little boy knew exactly what he was doing the whole time! "

Dorothy - 05/09/2023

" Did not see a doctor at the sleep study, but the doctor who set up the procedure was great and seemed to care about the patient. We appreciate the great service! "

Donald - 05/08/2023

" It was great thanks "

William - 05/06/2023

" Alex, the tech, was very friendly. Made the experience as easy as it could be "

Mary - 05/06/2023

" The bed was terrible, very hard and hard for me to get in and out of. The bathroom and amenities were great. The recliner was very nice as well. That’s why I originally fell sleep. The staff was great and being able to control my own. AC was wonderful. But not enough pillows and hard bed are my only complaint "

Eletta - 05/05/2023

" The facility, my room and rest room was very clean. The technician (Mr. G) was very professional, knowledgeable, courteous, informative and kind when interacting with ne. He helped to make the procedure more efficient and pleasant. "

Phillip - 05/04/2023

" Awesome experience!! "

Barbara - 05/03/2023

" Very nice even the lady that was giving the instructions with a very nice and patient and confident young lady "

Melissa - 05/01/2023

" Tv remote dis not work so TV stayed on all night with volume down "

Chad - 04/29/2023

" I have two complaints with the sleep center in Hendersonville. 1st… The rooms didn’t have a bathroom connected directly to it. You have to leave the room and walk in the hallway to get to the shared bathroom. If you go to the bathroom multiple times a night this is inconvenient. 2nd… The sleep masks are REUSED?! I am definitely not ok with that. You should let people know, so I could have brought my own from my house. The tech said they are cleaned but the forehead pads were greasy. I have had 4 or 5 sleep studies and that was the 1st time I was asked to use a used mask. I ended up having to use a mask that was not like mine at home (because it was a new mask). Which wouldn’t hold a seal. So I question the validity of the results of my sleep study. "

Talan - 04/29/2023

" Wonderful experience! "

Patricia - 04/28/2023

" We really enjoyed talking with Teshia, she was knowledgeable, helpful and polite! "

Shanell - 04/28/2023

" G was great!! "

Christopher - 04/26/2023

" Maguire was a really nice and honest technician. Even though I had never worn a CPAP before, he made it to be not such a scary ordeal and I am thankful. "

Houston - 04/26/2023

" Wonderful a amazing staff and thank you all for the great work that yall do so very well "

Roy - 04/25/2023

" Good "

Deborah - 04/24/2023

" Every thing was perfect "

Keri - 04/24/2023

" My Tech was Awesome! Made things very comfortable for me even though I had high anxiety! I truly appreciated his respectfulness and care. Thanks again. "

Kanitra - 04/22/2023

" The only thing I was displeased with was the amount of times I received a call/message to confirm my appointment, when my appointment was already confirmed. Even up to the morning of my appointment, I received a call and an email. That is definitely overkill! No one needs that many reminders. "

Wanda - 04/22/2023

" Tracy was very knowledgeable and friendly! "

Easton - 04/21/2023

" My only recommendation would be new recliners for parents. "

Brenda - 04/21/2023

" The technician was respectful, caring and most importantly very efficient. [G] as he wished to be called was totally the right man for the job. Brenda Baxley "

Shirley - 04/20/2023

" The technologist was VERY good at explaining everything he was going to do or what to expect.And he was very nice and polite. "

Nicholai - 04/20/2023

" Our technician (I think Tracey?) was kind, helpful, and very calming for my nervous 5 year old. She was quiet each time she came in to adjust things, which we appreciated. She also solved some technical issues very quickly! I knew we were in good hands with her. "

Betty - 04/19/2023

" Karen was wonderful. Friendly and thoughtful "

Benjamin - 04/19/2023

" The room ac wasn’t working so they had to control it from the main area so I had to sweat all night and share the same thermostat as a 70 year old lady. The bed and pillows were below avg. didn’t sleep well at all was up every hour and the amount of cords they put on u makes it impossible to get comfortable. One was always falling off "

Joshua - 04/19/2023

" Sleep technologist was very kind and helpful. The room was nice. It’s not a very comfortable experience, but that was to be partially expected. Most difficult aspect was the shortness of the wires constricting sleep to the edge of the bed and limiting movement. For those who toss and turn to sleep, longer wires would help allow for a more accurate representation of sleeping conditions and for a less difficult sleeping experience. "

Edward - 04/18/2023

" You people were fine but I didn't seem to sleep at all because of my personal condition.The thermostat wasn't working but the room seemed to be normal temp but I would encourage you to get it fixed because I like to sleep in a hot room because of my personal situation. "

Anne - 04/18/2023

" i couldn't sleep bc the tech kept coming in to re-position my cables and shined a light in my eyes multiple times. i also had to go to the bathroom and couldn't get up because i was attached to the wall. i called out for the tech to help and it took at least 30 mins for someone to respond and help me. "

Bassem - 04/18/2023

" Thanks for the awesome service "

Angelica - 04/15/2023

" I had a very positive experience. The tech was very knowledgeable and made the process very easy. I’d definitely recommend this place. Thank you! "

Carol - 04/15/2023

" No more comments "

John - 04/14/2023

" The only thing I would recommend is to have disposable cups or a bottled water in the room. I got thirsty and had to ask the technologist for water. He was very friendly and brought me a cup of ice water. If I would have known, I would have brought a insulated bottle with water in it. "

Donna - 04/14/2023

" T was my technician and was the absolute BEST! She answered all my questions and was very polite, accommodating and very professional "

Mark - 04/13/2023

" My Tech was excellent, and the room was very nice. "

Jackie - 04/12/2023

" Everything was well executed and professional "

Augusta - 04/11/2023

" Best ever. "

Michael - 04/11/2023

" The bathroom door needs a handle to help with closing the door. "

Josie - 04/11/2023

" Was unable to get a full rest. No reflection on the center. I just couldn’t relax to sleep "

Rosalie - 04/10/2023

" Very satisfied! "

Mark - 04/10/2023

" Great experience. I anticipate that what was learned will greatly impact my sleep and health going forward. "

Kevin - 04/07/2023

" They were amazing. Very professional and super nice. I enjoyed staying there. "

Tabitha - 04/07/2023

" Ms. T was awesome. "

Timothy - 04/06/2023

" Good Place to have your sleep study. "

Cathy - 04/06/2023

" I have not seen a Doctor yet "

Alanna - 04/04/2023

" My sleep technologist was very kind the person that opened the door was kind as well I felt very comfortable and would definitely recommend your location. I believe they went above and beyond to make you feel comfortable "

Paula - 04/03/2023

" Overall great job done for me. Bed was very comfortable. My tech was very nice and polite. He explained what he was doing as he set everything up for my test. "

Edwin - 04/01/2023

" Mr. G was so patient with my wild two year old son. Room was very spacious, clean, and comfortable. "

Jeffrey - 04/01/2023

" The Sleep technician was great, she explained everything and answered all my questions "

Cameron - 03/30/2023

" Tech, G, was excellent. Thorough, very responsive, knowledgeable and patient. Experience was managed very well. I felt like whomever runs this place takes it seriously. "

Carlene - 03/29/2023

" My tech was very courteous and made it a very good experience. "

Diana - 03/27/2023

" The facilitator and room were wonderful. My comfort was a high priority. Prior to my appointment my questions were answered in such a way as to make my sleep study run smoothly. I will be happy to recommend this center to anyone needing this type of evaluation. "

Christine - 03/25/2023

" My tech was amazing, very kind and supportive. "

Loretta - 03/24/2023

" The technician (McGuire?) was very professional and also extremely patient with my questions. Thank you for your kindness "

Alan - 03/23/2023

" I appreciate getting the phone call to let me know that there was a opening prior to my April 14th appointment. "

Shirley - 03/23/2023

" Thank you for receiving me and treating me like a patient of concern. If I know anyone else that needs this type of treatment. I’ll make sure I mention your service and recommend your services. I appreciate what you do, also how important you’re service makes you fell "

Shannon - 03/22/2023

" I may have missed reading something important about directions, but the GPS took me to the door of an ascension st. Thomas that was closed, but all lights on. I was confused. "

Keith - 03/21/2023

" Roger, the Sleep Technologist was outstanding. "

Robert - 03/21/2023

" Jenny the technologist was very helpful "

Rajeev - 03/17/2023

" The bed was very uncomfortable. Two pillows that were provided were of different sizes, one was a queen size pillow and the other one was a twin bed pillow. A fleece sheet was provided which looked so worn out. The rest room was not attached to the room and it is very inconvenient to go outside the room in pjs and with all the wires into a general hallway to access the restroom. The stay in that small room was not at all comfortable to say the least. "

Kevin - 03/17/2023

" I had a fantastic experience. Jaime, the sleep tech, thoroughly explained the process and ensured I was cared for from start to finish. 10/10 would recommend it! "

Sara - 03/17/2023

" My sleep tech was very good. Explained stuff very well and was very helpful. Very clean environment. "

Andria - 03/16/2023

" I had a great experience at your facility. Jamie was absolutely AMAZING! "

Arthur - 03/16/2023

" By its nature a sleep study is not necessarily a positive experience. However, a bit more attention to the details might make it a bit better. The technologist, while competent, worked mechanically and without much personability. The room itself was kind of sterile and uninviting, and not conducive to inducing sleep. The lock on one of the bathroom doors did not function properly, and another (female) patient walked in on me (male) while I was in there. And there must be some way under Heaven wherein the electrodes can be applied in a manner that itself does not actually interfere with restful sleep. Apart from those caveats, the overall experience was fair. "

Lisa - 03/15/2023

" My technician I believe (Roger) was amazing. He explained everything and took great care of me. The facility was very nice and clean Appreciate the service and care that was provided "

Rosemary - 03/14/2023

" My technician, Roger, was excellent! Kind, respectful, and great at making me feel less anxious. "

Richard - 03/14/2023

" Professional and personal treatment. I was made very comfortable. "

Jack - 03/11/2023

" I didn’t really like sharing a bathroom part but I understand and it’s no big deal. "

Drew - 03/10/2023

" The Sleep Center and personal were excellent. Curtious and helpful. "

Camden - 03/10/2023

" Doing a sleep study for a 5 year old was daunting already but the tech made him feel very comfortable and we breezed through it. She was definitely a pro when it came to children, which just made the study so much easier on both of us. Amazing communication as well. "

Randall - 03/10/2023

" Jack/Jill bathroom is a bad idea. The person next to me got up several times during the night-door lock is loud, along with loud flushing of toilet. This does disturb peaceful sleep "

Kaniah - 03/10/2023

" Ashley was amazing !!! "

Glenna - 03/09/2023

" Ashley was wonderful. She made it very relaxing as I was a little nervous. Room was awesome. "

Leigh - 03/06/2023

" Nurse was great! All went great! "

Greg - 03/04/2023

" My technician was exceptional. She made the whole experience excellent. "

Tabitha - 03/04/2023

" The facility and staff were wonderful. I just think as a stomach sleeper being told to sleep on my back is different. As is having a very short length of wires attached from my head to the wall. Overall I'm skeptical. I feel as though I woke up in the exact position I fell asleep in. And that is not normal so I don't see how one nighta test is supposed to be conclusive. "

Marijo - 03/03/2023

" Tracy, my tech made the experience excellent. She was welcoming, kind, thorough, and considerate. She was working alone because a tech called in sick. Under the circumstances of working alone she did an excellent job. "

Robert - 03/03/2023

" My nurse was superb. "

Sariah - 03/03/2023

" The tech was fantastic!!! Very caring and attentive! "

Laura - 03/03/2023

" I left my pillow on the bed. Can I make arrangements to pick up later? Laura Wheeler 615-415-0127 "

Curtis - 03/02/2023

" My nurse was so sweet , everyone was great. "

Larry - 03/02/2023

" Jamie was wonderful "

Michael - 03/02/2023

" The technologist (Tanisha-I think) was excellent and made me feel very comfortable. Very professional and efficient. You can tell she cares about what she does and the patients. "

Rose - 03/01/2023

" The room was clean and comfortable. The tech was very courteous and patient. "

James - 02/28/2023

" Only critique: way too many pre-notifications in my humble opinion. One email and one text to confirm the appointment, then one email and one text reminder is plenty. Otherwise, my experience was excellent! "

Michael - 02/27/2023

" The Technologist was very good. He was kind, attentive, focused, and very respectful, and concerned with my feelings and nervousness. He was on point the whole time and patient with me. I really liked him and he was short staffed and still didn't seam to be upset about not having additional staff to help him. The room was fine, but the furniture seemed stained and worn. It appeared to be less then what I expected. There were stains on the nightstand and headboard which grossed me out. I tested the areas and it seamed to be more of a wear issue then a stain or dirty issue, however.....the look was not pleasent to come into a room where you were going to sleep when you are already nervous to begin with. This is in no way a reflection on the Technolgist.....he was wonderful and I give him a Five star! At the end of the day, I paid $1,751.00 when I arrived, and worn out furniture was not pleasing to me to say the least. I took pictures to document the room if you would like to see them. "

Esraa - 02/27/2023

" Esraa dasan "

Robert - 02/25/2023

" Excellent experience! "

Dale - 02/24/2023

" The entire experience was a joy! The technologist made me very comfortable and that made all the difference in the world! "

James - 02/24/2023

" The attending nurse/tech was very professional and informative and very nice "

Dianne - 02/23/2023

" I had never had a sleep study prior to last night. Tracy was very informative, telling me what to expect and what she would be doing during the study. I felt confident and comfortable, but have an extremely hard time sleeping with restless legs and the wires attached to me. Tracy was very patient with me and quickly helped me with any needs I had. I wish that I wasn’t so restless. Hopefully, the study picked up on what I might need to receive a good nights sleep. "

Daniel - 02/23/2023

" The door to enter the building should the number 107 on the outside so I would Know I was at the right place. "

Carol - 02/21/2023

" I was a bit nervous about the test but the Technologist made my experience a great one. "

Sarah - 02/21/2023

" The facility is woefully in need of an update. I’m sure it’s clean, but it’s so dated and unattractive that it seems dirty. I kept thinking Norman Bates was behind that awful shower curtain. The room had waaayyy too much light. Karen, the tech who was assigned to me, was so nice. However, I was disappointed that, for some reason, she did not test c-pap on me, which was something she had told me was going to happen. "

Allison - 02/17/2023

" Farman (sorry if spelling is incorrect) was excellent. She was so patient and kind with my daughter and made us both feel comfortable. This was all new to both my daughter and I and she made it so easy. Also, when I called for my appointments everyone I spoke to was wonderful. Everyone was helpful and kind. I felt very comforted with this new experience for us as a family right from the start. Thank you! Keep up the great service! "

James - 02/17/2023

" Ashley was great "

Virginia - 02/16/2023

" You are treated like being at home "

Christie - 02/16/2023

" Great facility!!! Tenesha “T” was amazing! She explained everything and was so kind and knowledgeable. Extremely professional. The room was clean and relaxing. The bed was very comfortable and the staff/environment took all of the stress out of the equation. Thank you! "

Robert - 02/15/2023

" I still have not received my results from my study done on 1/25/23. I need to get my new cpap machine and mask. "

Gabryl - 02/11/2023

" The technologist that assisted us was very professional and kind. "

Patty - 02/11/2023

" Tracy was super. I have never done a sleep study before and Tracy did a wonderful job!! "

Julie - 02/11/2023

" My technician/nurse was awesome. I was nervous and she made me comfortable. "

Alan - 02/10/2023

" I was instructed to take my sleep medicine on arrival because They would have me hooked up and in bed in one hour. I was one of 3 patients and the last one to be prepped. I sat for 90 minutes before the tech came in to the room. Then, another 30 minutes before I was set to go to sleep. I timed my medication to be asleep much sooner. Why not stagger arrival times for patients? "

Gail - 02/08/2023

" I had a hard time sleeping with the wires etc,I don’t think i could sleep more than 1/2 hour. I hope that was enough for any recommendation for diagnosis of sleep apnea! I do think a patient should be told about glue in the hair so one could prepare time for washing hair after leaving! Perhaps a light sedative could be given to assist patient in sleeping! I am very disappointed I did not sleep much as it was a waste of time and sleep! I tried everything melatonin, Tylenol, my own pillows! I was not nervous and the bed was very comfortable as was the room. Mainly sleeping with wires and specially the wires on my temples and face really bothered me!! Jennifer the technician was wonderful and made me feel very comfortable! I just hope some evidence was found about my sleep issues! "

James - 02/07/2023

" Need hooks in room. Nowhere to hang my pants and a fresh shirt! "

Andrew - 02/07/2023

" Taneisha worked so well with my 16yo son that has anxiety and is on the autism spectrum. She Meade the whole experience that much easier for us! "

Paulette - 02/07/2023

" Jennifer, my technician was wonderful. She knew I was nervous when arriving And she made me laugh and put me at ease. For a medical Stay away from home I enjoyed myself. "

Micheal - 02/06/2023

" The Sleep Technologist was very helpful in expelling the sleep study. She was very professional and respectful throughout the entire process. I would definitely recommend this place to family or a friend. 5 star rating across the board!! "

Melinda - 02/06/2023

" Wished tech told us her name "

Angela - 02/04/2023

" The bed was terrible and there really should be a regular mattress option. I couldnt sleep and today I am having neck and back pains. Also not a good Idea to have a sleep center near a train track. When I did fall asleep, the train woke me up. For those 2 reasons, I wouldn't recommend. My tech, Jenny, was amazing and super friendly. "

Patricia - 02/02/2023

" Your technician was outstanding! She seemed to be "holding down the fort" all on her own, AND doing a top-notch job. Her demeanor was highly professional, obviously experienced, but she balanced that with a welcoming and helpful attitude. A1 in my book. "

Deborah - 02/01/2023

" I am very pleased and happy with St. Thomas Ascension. All of the staff are very pleasant and professional. Dr. Collar, his staff, and Jenny, my sleep tech, are, and were so welcoming and supportive. This us an awesome practice! "

Darlene - 01/31/2023

" Roger was very personable and friendly. Made me feel at ease. I slept very well there. "

Carolyn - 01/28/2023

" My sleep technician was absolutely Amazing!!! Very knowledgeable and kind. Thanks, Carolyn Smith Onyeme "

Curtis - 01/28/2023

" Only reason post visit instructions got less than excellent is because there really wasn't any to note. I already have follow up scheduled with Dr prior to sleep study. "

Jack - 01/26/2023

" I felt at ease and enjoyed the experience! "

Brittany - 01/26/2023

" Dr. G was very nice, and eased some of my fears Because it was my first time having a sleep study done. "

Billy - 01/24/2023

" My experience is probably influenced most upon entering the facility. My son is in a wheelchair and requires a lot of supplies for his care. I had 3 queen size pillows for supporting him in bed, a large gym tote with diapers, waterproof bed pads, etc, my purse and a small book tote, carrying all while navigating my son’s wheelchair. The technician walked a smart bit ahead of me. I had to stop halfway when turning a corner to set things down and readjust to make it to the room. Only then did she think about offering to help carry something. I don’t expect special treatment by any means but that set a bad tone for the evening. I was also shocked a hospital bed or even a bed rail was not available. "

Richard - 01/23/2023

" The bed was very uncomfortable "

Jim - 01/23/2023

" Chairs to sit in were very uncomfortable "

Keisha - 01/23/2023

" Jennifer and Alex were great!! They were very knowledgeable. They made things less awkward and were easy to talk to. "

Sam - 01/21/2023

" Very professional, we were treated very well. The room snd bed were nice. The technician watched over the patient all night. "

Paula - 01/20/2023

" The nurse was very nice and wonderful "

Deborah - 01/17/2023

" My only complaint is having to share a bathroom. It’s hard to sleep when you somewhere strange and every time the person next to me went to the bathroom it would startle me. The staff was great and the room was decent. "

Knox - 01/14/2023

" Tracy was great "

Steve - 01/14/2023

" Everything was excellent "

Cynthia - 01/13/2023

" Thank you Tracy! "

Zaniyah - 01/13/2023

" Alex is the best,We loved her! "

Nick - 01/11/2023

" Considering I was wired up like a lab test animal the experience couldn’t have been any better! Roger did a great job "

Donna - 01/11/2023

" Roger was great "

Arthur - 01/10/2023

" Our experience at the center is excellent. I would highly recommend center to anyone. Thanks for your patience and your professional service. Blessings to each you! "

Jeremy - 01/10/2023

" Shower head needs fixing or replacing. Also, I was just on the back side of an ENT infection so I can’t hear out of my right ear and had to take some OTC medications to clear my sinuses. Luckily I did, otherwise we’d have had to reschedule or cancel. "

Ruby - 01/10/2023

" Shower was not very good. Could not adjust for my height. "

Maurice - 01/09/2023

" The technicians was great they took care of all my needs "

Timothy - 01/09/2023

" Very comfortable environment, the staff was awesome, and the experience was a very positive one. Many thanks to Jennifer for your kindness and understanding while working with me! "

Collin - 01/06/2023

" Jamie was a great technician. Very personable and she really helped alleviate my worries going into to testing. "

Kristy - 01/06/2023

" Everyone was wonderful. "

Sherese - 01/06/2023

" Bedding was unclean and the tech had to change the bedding due to soiled stains on the cover and pillows, and brown skin like flakes or crumbs on the bed sheets went I turned the covers down. Kleenex box was on the table, but it was empty. Remote for lights and fan did not work. "

Terry - 01/05/2023

" Very comfortable and great sleep "

James - 01/05/2023

" The room was a little dated and the bed and sheets/blankets were not very comfortable. Everything else was excellent. Good instructions and communication and the sleep tech was very nice and courteous. "

Gordon - 01/05/2023

" McGuire was our Sleep Tech. The sleep study was done on my 7 year old son. McGuire was fabulous with him. He explained everything he was going to do and explained it while he was doing it. He was very quiet when entering our room during the study of something needed to be adjusted or reattached. I would most definitely recommend going there and having McGuire as your sleep tech. Thank you so much for being so kind and making my son feel at ease and not scared. "

William - 01/04/2023

" Very nice "

Linda - 01/03/2023

" I appreciate your kindness and your courtesy so much. You did so much to make my visit a most pleasurable experience. Thank you so much! "

Mark - 01/03/2023

" Mullatt was great: professional, empathetic and respectful for my personal comfort. "

Paula - 01/03/2023

" Carrie did an outstanding job. So did the other tech(s) who did my study. "

Stephen - 12/29/2022

" I’m sorry for this but I forgot the gentleman’s name he was awesome. I appreciate everything her has done for me.he made it feel like home thanks again Stephen mink "

Dustin - 12/29/2022

" The sleep tech Jaime was beyond awesome. "

Patricia - 12/28/2022

" It was extremely organized . I had one of these done several years ago not here in N J this was much Better and more comfortable "

Ronald - 12/27/2022

" The services provided were above all reproach with Excellence above anything I’ve ever witnessed! Please feel free pat yourself on the back and I pray that you will have a blessed New Year. "

Ramona - 12/22/2022

" Our experience was so positive because of the techs - Jami and G. They were exceptional. Thank you. "

Sade - 12/21/2022

" It was so hard to fall asleep and the TV didn’t work in my room. Other than that it was good "

Karen - 12/18/2022

" Tracy was wonderful! Kind, considerate, and efficient. Highly recommend the program. "

Richard - 12/16/2022

" I do not give such high marks unless earned …Great Staff "

Gladys - 12/16/2022

" My Tech, Ms. T. , was so cordial. She was very respectful and thorough in her explanation of the process that I would be experiencing. She was patient with me and my safety was Paramount from start to finish. Her rating with me is a 10 out of 10. Thank you. Gladys Jones "

Kimberley - 12/15/2022

" I didn’t sleep well. The staff were very nice about that. Thanks to T for all her help. Thanks again "

Leah - 12/15/2022

" Really loved Jenny. She was personal and professional and answered all my questions. Top marks for the amazingly comfy bed. It was not a burden at all to sleep there for a night, even with all the wires! "

Michael - 12/11/2022

" G was professional, informative and very attentive. I would recommend him to anyone "

Randolph - 12/10/2022

" McGuire was very good at everything ! "

Marquez - 12/10/2022

" The young lady that was taking care of me was great "

Theresa - 12/09/2022

" Miss “T” is a great asset to your company!! Very personable and professional. The shower did nothing t work!! That was the only hiccup "

Paula - 12/09/2022

" So pleased to have Manlet as technician again. He is totally on task with every detail. And personable! There was more activity needed this visit adding the CPAP to the oral appliance, adjusting pressure, adding a chin strap, etc. He’d communicate, enter, address the issue and slip out. Altogether a successful visit. Thank you. "

Jacob - 12/03/2022

" Thank you for a wonderful experience. I was a bit nervous coming into this test, but everything was well explained and I was made to feel very comfortable. "

Mary - 12/01/2022

" The girl did wonderful!! "

Gary - 11/30/2022

" Experience was great! Bed was relatively comfortable. Sleep Technologist was awesome. She tried 3 different masks, last type did the trick! She clearly communicated all steps in advance. Felt comfortable, although I would recommend using electronic locks to each door to the bathroom. Hearing the click of a door lock in the middle of the night caused some anxiety. I found myself a few times listening for the door lock-set or for the door opening. "

Sherri - 11/28/2022

" It was a good experience. The tech was kind and very informative. "

Thomas - 11/24/2022

" Great staff "

Peter - 11/22/2022

" My stay was good and my staff were excellent in their messages and instructions I would recommend this center to other people and come in for more treatments if need be "

Kim - 11/22/2022

" Super great!! Just one problem I already did a survey in the room and I don't like automated surveys. "

Marsha - 11/21/2022

" My nurse was the best she was on top of everything. I would truly recommend this sleep study. If I could remember her name i recommend her to do others. "

Sarah - 11/21/2022

" I had a excellent Technologist she new the answer to all my questions and carm my fears "

Steven - 11/19/2022

" Ms. T and staff were awesome!!! "

Patricia - 11/18/2022

" Everything was perfect from start to finish! I was even called the morning of the appointment to inquire if I had any questions, which I did not, because I had been so well prepared.The private room itself was very well appointed, with every amenity possible. The bed was SO comfortable, and I was even offered a wedge for my head since I have Congestive Heart failure. My technician was an angel, constantly aware of any necessary changes for mask or equipment-we spent a very enjoyable night together! I commend St. Thomas for having the foresight to have the best Sleep Center in Murfreesboro. As usual, they are the first in everything! "

Kayla - 11/18/2022

" My Tech Ms.T was extremely amazing 🤩 "

Mark - 11/16/2022

" My sleep tech was awesome! Very patient, he clearly explained the procedure, he was very understanding when I had to get up in the middle of the night, and he was still pleasant and helpful when the test was over. "

Lisa - 11/16/2022

" My technologists Jennifer was absolutely by far the best!!! "

Hussein - 11/16/2022

" Very good place "

Sheryl - 11/14/2022

" Not opening until 7:15 during the winter months is an inconvenience. Otherwise, everything was great! "

Lenora - 11/12/2022

" G the technician was exceptional in the entire process, Experienced, knowledgeable, communication. Answered my many questions. 5***** "

Carter - 11/12/2022

" Alex was great with Carter. She took time to explain everything that was going to be done. "

Roderick - 11/12/2022

" The arrival and McGuire the technician were fine. He was very courteous accommodating and supportive. "

Patricia - 11/11/2022

" The Technician “G” was great. He explained everything in a way I could understand everything that would be happening. Very efficient and professional. I was a little anxious Upon arrival but he made it all go so smoothly that my fears faded away quickly. "

Angel - 11/10/2022

" Ashley is the best! She was kind and respectful explaining everything to me. Very professional. "

Tammy - 11/09/2022

" Terrific personal attention by technologist. Would love to have had a shelf or counter in bathroom for my toiletries that I could actually reach easily. The shelf over the toilet was too high and I dropped an earring that I never was able to find-maybe fell in toilet? "

Robin - 11/09/2022

" Roger in Hendersonville was both professional and warm to interact with and went beyond my expectations! Robin Cox "

Brittany - 11/05/2022

" The mattress was hard and uncomfortable "

Jerry - 11/03/2022

" Jaime was amazing! She was very sweet and good with my son! She made sure we had everything we needed and checked on him regularly! "

Rhonda - 11/02/2022

" Very professional Tech. So pleasant and helpful. The room was very nice and clean. Bed was so comfortable. "

Renee - 11/02/2022

" Thermostat didn't work in my room. I had 3 blankets on and still cold with cpap. Otherwise great! "

Michael - 10/29/2022

" My sleep tech was great, professional,very courteous/helpful and was a pleasure to meet. I was a little nervous and after just a few minutes I felt very comfortable with her. Good job! "

Yolonda - 10/28/2022

" Jamie was exceptional. She was very knowledgeable and professional. She is a great asset to have on your team. "

Leesa - 10/27/2022

" T, my sleep technologist was wonderful! She was very professional and caring, making sure everything was just right. I can't say enough good things about her. Aside from being extremely happy with her, I noticed a couple of things about the room which had nothing to do with her. The bathroom - had a faint smell of urine when I arrived. And too bad that toilet was installed so close to the sink but I know you can't do anything about that. Also the sink has no real place to set toiletries, etc. on and there's nothing nearby. Maybe a toilet seat with a lid would help, to have another place to set things. Just my 2 cents! "

Karen - 10/27/2022

" The Sleep Technologist was awesome! With every issue, she had a solution.......very polite and engaging. "

Rocelyn - 10/23/2022

" The Tech was great... Nothing against her. However, I believe this center should be more ADA compliant. Everybody with a disability cannot make it to the downtown center. It appears this is the only way a person with a mobility issue can be properly accomodated. This should not be the case. If you offer the service then you should be ADA compliant no matter what location. "

Ann - 10/21/2022

" Thought the room and bedding would be a little nicer. "

David - 10/20/2022

" The Tempurpedic Bed was insanely hard. Very uncomfortable for me and I sleep on a firm bed at home. Rock Hard. "

Lydia - 10/18/2022

" Having coffee available in the morning was a wonderful touch. "

John - 10/18/2022

" It was not fun, but it was not meant to be. I had to sleep on the wrong side of the bed and that threw me plumb off. Jennifer was magnificent, could not have been any better. ( GO VOLS, they deserved that one ) Trying to sleep with hoses up your nostrils and wires glued to your head is a formidable task. I reckon I slept some. Just maybe we learned something. I hope so. Future sleepers, carry something to read. "

Paula - 10/18/2022

" Tech was exceptional. Facility was very nice. Enjoyable experience. Thanks "

Audra - 10/15/2022

" McGuire my tech was very helpful and explained everything very well. He made me feel comfortable and I was able to relax when I was a little anxious. It was a better experience than I expected. Dr. Haynes is always very patient and explained the test very well. He came in on a Sat. just to go over my results which I greatly appreciated! "

John - 10/14/2022

" She was very good to work with. "

Jere - 10/13/2022

" The whole process was professional and efficient. "

Edward - 10/13/2022

" Very knowledgeable and professional staff "

James - 10/10/2022

" Would have liked to know more on the next steps , all I was told we got a lot of good info, liked to knew a little more on my test .. But the tech may not have had any info or allowed to give it ..ty have a blessed day "

James - 10/08/2022

" The instructor was very helpful and shared things about how helpful a c-pap machine can be. Very nice place. "

Madden - 10/08/2022

" Everything was great. Maybe over coffee in the morning in the rooms :) "

Jane - 10/08/2022

" McKenzie was very professional and helpful. She was kind during the testing. She made sure that I was comfortable. She explained everything throughly. It seemed that she and her co-worker were a good team. "

Patricia - 10/06/2022

" The sleep technician was awesome and made me feel very comfortable. Dr. Coller has already provided me with the results. He has provided excellent care over the years. I am grateful for his care and attention. "

Ivyahna - 10/06/2022

" Our stay was awesome!! They were so kind!! "

Tracy - 10/04/2022

" I would only suggest you invest in better sheets and blankets. That would be my only critique "

Michael - 09/30/2022

" Jamie was amazing!! "

Michael - 09/29/2022

" T was fantastic- patient and caring. I would have liked some shampoo the soap was not great. "

Phyllis - 09/28/2022

" Loved the tech Jenny. Explained things well and I knew what to expect "

Hong - 09/27/2022

" Good "

Jonnalyn - 09/27/2022

" Jen was so wonderful. She calmed my nerves instantly. "

Judy - 09/26/2022

" There was no mirror in the room, and no shampoo in the shower. Additionally, the technologist woke me up at 5.30 am to tell me I was finished and remove the wires - even though he knew that I was sleeping and had to be at work at 8.00. This seemed completely unnecessary. Why not let me sleep until at least 6? I already had a terrible night's sleep because of all the interruptions and wires - seems cruel to wake me up when I'm finally sleeping! Otherwise it was fine - I would definitely NOT recommend this for ANYBODY! The experience was not pleasant in the least. "

Allison - 09/25/2022

" Jamie was excellent! She made me feel very comfortable with the process and I appreciate her efforts. "

Janet - 09/23/2022

" T was excellent. She went above and beyond to make me feel comfortable and safe. She was courteous, caring, and knowledgeable. I on the other hand had difficulty falling asleep and staying asleep. I don’t usually have that problem and I’m not sure why it happened. I usually fall asleep quickly and sleep like a log. T was patient and caring. I’ve had 3 other sleep studies before and she was the best tech I’ve ever had. I hope I slept long enough to get the data needed. "

James - 09/22/2022

" The address listed the suite for the sleep center, but no indication was on the outside of the building. I did not get the email that had the instructions to use the door bell beside the main doors to the doctors' offices to get entry. Luckily, another patient was there who had gotten the email with those instructions. It all turned out well, though. "

Lauren - 09/21/2022

" I would recommend taking payment prior to being hooked up to all of the cords. "

Maria - 09/20/2022

" Everything was excellent "

Misty - 09/20/2022

" My tech Jennifer was amazing and made me feel so comfortable. She was extremely knowledgeable and helpful in every way. "

Renee - 09/20/2022

" The technician was great and the room was very comfortable. I never saw another patient, although I knew there were 3 others. Things were very quiet and every need of mine was pleasantly met. I highly recommend this facility. "

Vicki - 09/19/2022

" Jenny was great! I was greeted by her, she explained everything and put me immediately at ease. "

Sheila - 09/14/2022

" Beds very uncomfortable for someone who has a multiple bulging disc in their back. I think a in-home study would’ve been better for me. In-home studies is it for everyone, but I think it would’ve been best for me and my personal situation "

Donna - 09/13/2022

" No place to hang clothing or lay out your night and morning necessities. And no one cared. "

Anita - 09/13/2022

" My technician Jenny was wonderful. Thank you for a good experience. "

Connie - 09/10/2022

" Makenzie was an excellent tech "

Alana - 09/10/2022

" It was very comfortable experience. The tech was very courteous, knowledgeable and kind. The room, bed and evening was great! Every aspect of this was very easy and accommodating. Thank you all very much! "

Sherry - 09/09/2022

" The room and bathroom are really old and outdated. "

Lauren - 09/08/2022

" Tanisha was incredible! She made me feel comfortable and at home. "

Charlie - 09/07/2022

" Everything was really great and everyone here was really great and helpful. "

Larry - 09/05/2022

" Very professional "

Susan - 09/02/2022

" My original contact with Dr. Brevard Haynes was in 2005. I have referred 2 family members, now his patients. I will continue to refer people to him. Jamie, the technician for my 2nd sleep study (insurance related), was great at explaining the timing of everything and the hook-up process, and answered what few questions I had left. She introduced herself at the beginning and mentioned her name again later, which is a good practice. "

Sheryl - 09/02/2022

" Too cold even after a blanket. Not told to change clothes. Put in room with no instruction. Need more verbal communication with staff and patient. The unanswered question needs to be 2 questions. Travel there and getting in the building was well documented. What to expect after entry was not, I went on a shoestring from a prior sleep study in Michigan. "

Ivan - 09/02/2022

" REaly enjoyed working with T don't recall her full name she said call her T. She was professional and really nice to work with. Give her a huge bonus "

Duaine - 09/01/2022

" Very smooth and comfortable experience. "

Brenda - 08/29/2022

" The bathroom door could use a handle for elderly that can not pull and push with muscle strength but other than that it was a awesome experience. "

Robert - 08/27/2022

" I think my technician’s name was Audrey. She’s been employed there for 17 years. She was very cool calm and collected with me as I had a phobia about in or around my face. I did have a slight panic attack after the 1st hr and 1/2 and she let me work it out and told me how well I had done to start. The rest of the night went as well as I expected. Had to get up several times to urinate, but was able to go right back into the mask. Thank you for understanding and helping me! "

Stacy - 08/26/2022

" My technologist was very friendly and helpful. She made my stay very pleasant. The bed was very soft and comfortable. "

Mark - 08/25/2022

" The facility appeared to be very clean. Both of the Sleep Techs were wearing their masks anytime they were interfacing with me. They were very helpful explaining what was going to happen during the night, and making sure that they answered any questions I had. "

Lori - 08/24/2022

" Millet was awesome and made me feel at home! "

Suzanne - 08/24/2022

" The bed was uncomfortable which kept me waking up with my hip hurting since I sleep on my sides. That does not happen on my bed at home. "

Tracy - 08/23/2022

" Kari was awesome!! "

Katherine - 08/23/2022

" room was very cold, 66, upon arrival. I was glad to be able to adjust temp myself. Bed was soft but comfortable. Thin bedding covering. I kept forgetting to ask for another blanket. Suggest wearing warmer PJ's. Mine were summer short type. Lamp on table did not work. Throughout the night I heard noises (voices, knocks, banging). Not sure if this contributed to my not being able to sleep. Of course, having to deal with all those wires didn't help. Understand that is part of the process. Anyway, technologist told me they got what was needed so guess all ends on a good note. Kitty "

Lugene - 08/22/2022

" The room was large, very clean and quiet. Private bathroom. "

Angela - 08/20/2022

" The only reason I left a few fair remarks is because I think when you are scheduling patients you should never schedule small children at the same time or at least put them further away from other patients. Staff was great but a screaming crying child and other loud noises was not. "

Thomas - 08/19/2022

" My rating for "...over4all experience..." was fair, not because of your facility or personnel, but because it was the worst night's sleep I have ever had. I hope the conclusions of the test were beneficial and I am sure the VA will contact me regarding the results and follow-up. Thank you for your help and professionalism. "

Sharill - 08/19/2022

" The person who assisted during my care was very helpful and kind. "

Joseph - 08/19/2022

" Very friendly staff, very efficient. "

Sharon - 08/18/2022

" Cost is to high prople that really need could not afford "

Rhonda - 08/17/2022

" It would have made me feel more comfortable if each room had a bathroom. But other than that it was great. The sleep tech was very nice and went over everythingj "

Isaiah - 08/17/2022

" For the parents of minors who have to stay there, please have something for them to sleep on that fully reclines. The recliner in the room is not very comfortable, so I ended up having to sleep on the VERY hard floor and was miserable. "

Diatra - 08/16/2022

" Remote to tv not working "

Jeanna - 08/12/2022

" Everyone was kind and accommodating! "

Michael - 08/10/2022

" Like most people I was unsure about sleeping somewhere unfamiliar. But Jenny, the woman that spent the night with her was very welcoming and made me feel comfortable. Everything about the experience went very well "

Nancy - 08/06/2022

" Tracy was a very good tech she was really nice and done a very good job . I was nervous because I knew I would have to use the restroom several times through the night and she was always quick to get there and for me to get up. "

Gary - 08/05/2022

" “ This sleep study was so much better than I had experienced during my first sleep study at another location. My technician was excellent! She was totally professional, considerate and caring! She made each part of the testing comfortable and explained in full detail each step of the test in advance and during each procedure! She would always ask me, and my wife, if we had any questions. Providing us with excellent information. Kanisha’s positive, happy and caring attitude made both my wife and myself very comfortable ! I am very thankful for her, making this experience so positive! We were also very impressed with the facility! It was so comfortable, quiet and clean. Thanks Dr. Mendez for providing such a quantity facility and staff like Kanisha to provide my sleep study! “ Gary Graham "

Larry - 08/04/2022

" I would recommend lowering the tv position there is no reason to have to look up at such an angle-my only suggestion staff were great "

Kimoniece - 08/04/2022

" Mrs. T is the best. I received great care from her. "

Linda - 08/04/2022

" My technician, Tracy, was awesome! #5stars🌟 "

Michael - 08/01/2022

" The room was cold. "

Jeffrey - 08/01/2022

" Best experience I have had at a sleep center "

Hailey - 07/30/2022

" Need to get better tape for the thing for the nose so u don’t wake the little kids up all the time they are already scared and with that tape coming off it make it 10 times worse cause they have to keep coming in and redoing it and it just makes it way harder for the little ones there already scared and that makes it way worse "

Susan - 07/30/2022

" I was very pleased with my sleep study experience. I have had several studies previously but, I must say this was the easiest one I have had. The room was quite nice, the bed was comfortable and the staff is excellent. I can highly recommend this sleep study lab. "

Amy - 07/30/2022

" Maguire was wonderful very personable and professional "

Peerless - 07/30/2022

" Jamie M. Was fantastic. You are grateful to have her on your team. She was so patient and kind. Very warming spirit which made it easier to go through the process. "

Cynthia - 07/29/2022

" McGwire was very kind and caring. I hope I remember what the respiratory therapist told me. "

Evelyn - 07/28/2022

" Our technician, Gerardo, was fabulous. He developed a professional but excellent rapport with my three year old and really helped put her at ease. He seemed very knowledgeable and answered all of my questions with ease. I was extremely pleased and surprised with how quickly dr. Valentino got back to me with our results. Our entire experience was excellent. "

Sharon - 07/28/2022

" The technician was compassionate. "

John - 07/27/2022

" This was great. "

Tahra - 07/27/2022

" My tech that did my test in the boro I think her name was caylee she was excellent I am not good with names but she truly was professional courteous personable and explained everything so that I wasn’t nervous or wondering she is an all around great employee and made my experience even more comfortable and easy when you have no idea what to expect "

Randy - 07/26/2022

" I was a little nervous at first but the Lady that took care of Me Her Name is Jennifer She Helped Me to relax and made me feel Very Comfortable Like a Family Member Very Polite explained everything to Me to make Me Feel Very Comfortable if I would have to redo this I would like to Have Her to Take Care of Me the Next Time if necessary and She Should Be Promoted 🙂 Never Frustrated Very Calm and Collected and Professional ! I am Very Happy with the overall experience and She Made Me Coffee ☕ in the morning that was Fantastic !! I apologize for not punctuating. I am not very good at spelling I'm using speaking text I can read just about anything but writing something down has never been my cup of tea. But Thank You For Understanding 👍 I look forward to finding out about the results ! 👍 Thank You Very Much and Have a Great Evening!!! "

Matthew - 07/26/2022

" Farmen was incredibly kind, patient, and very helpful with answering all my questions! "

Alan - 07/26/2022

" Jennifer was very personable and calming and she was very quick when I needed assistance. "

Marta - 07/25/2022

" Jennifer was great and put my mom at ease and made the experience fun for her. "

Teresa - 07/25/2022

" Bed was much too hard and uncomfortable "

William - 07/23/2022

" My tech was kind and fully explained everything. "

Swapnil - 07/23/2022

" Tracy was very cordial and helpful. "

Jonnalyn - 07/22/2022

" My technologist Carrie was so kind. She calmed my nerves from the start so the experience was positive. "

Lester - 07/22/2022

" My Sleep Tech “G” was awesome. He was very informative and made sure I had a successful session. Thanks G! "

Craig - 07/21/2022

" Sleep Technologist , he was great very patient explained everything well. "

Craig - 07/21/2022

" Sleep Technologist , he was great very patient explained everything well. "

Craig - 07/21/2022

" Sleep Technologist , he was great very patient explained everything well. "

Karen - 07/21/2022

" I was supposed to have the sleep study on Thurs night and all day Friday. Friday morning they woke me to say I would not be staying for the day for me to leave. They did not know anything . I am upset because I had to take a vacation day off for this study which prevented me from being paid for any Overtime for that pay period. No one could tell me anything on why they were not keeping me. I did get a report from the dr the following Monday that I had sleep apnea but I was being tested for Narcolepsy. I was just in a sleep study a year ago for sleep apnea and did not have it. I sleep great at night...I sleep all the time! I left there confused and afraid because I thought I did something wrong or that something bad was going on. They need to change their process on when they send someone home earlier than they are supposed to. They need to give them information on why. They should have woken me up the moment they knew they were not keeping me so I could have left to go home "

Kathy - 07/21/2022

" Tracy’s care and attention was exceptional. I was a little nervous about the study but once I was there Tracy put me at ease. The room and accommodations were great. My overall experience was excellent! "

Carl - 07/20/2022

" For someone who uses a wheelchair, the room was not configured well. "

Joseph - 07/16/2022

" Great job by all!!! "

Brandon - 07/15/2022

" The room was just ok! I was told there was going to be a mini frig, but there was none. The chair was very uncomfortable. The place needs updating. "

Brandon - 07/15/2022

" The room was just ok! I was told there was going to be a mini frig, but there was none. The chair was very uncomfortable. The place needs updating. "

Laura - 07/14/2022

" Alex was wonderful. Very professional but caring and always made sure all was okay. "

Nancy - 07/08/2022

" Jamie my sleep technician was very kind and mad me feel comfortable ! "

Dana - 07/08/2022

" Sleep technologist was very informative, helpful, and professional!! "

Ralph - 07/07/2022

" For people who like to read (ME) there was insufficient lighting for reading in the very comfortable recliner. Also the bedside lamp had on-off switch that was so tricky that the the sleep technologist saw my struggles to turn off the lamp and came to the room to help. Also, as a male, if I should have to repeat this testing, I would wear an adult diaper to avoid calling for assistance to go to the bathroom!!! Re 3rd item above, I didn't make the contact, my doctor's office did this. Also I didn't see my doctor when I left so no score. "

Jonathon - 07/04/2022

" My sleep technologist was very kind and made the experience much easier. "

Betty - 07/02/2022

" Everything was excellent "

Kimoniece - 07/01/2022

" The lady who took care of me went above her job to make me comfortable. I just can't sleep. I appreciate her for trying to help me. "

George - 06/29/2022

" Jennifer was very nice and personable an an excellent technician! "

James - 06/26/2022

" Technologist very professional and knowledgeable. Pleasant approach and friendly explanations insured a successful sleep over for me. The room set up was comfortable as was the bed. Necessary equipment was placed to minimize distractions. "

Philip - 06/23/2022

" Jamie was an excellent technician! "

Nancy - 06/23/2022

" La tecnología fue amable respetuosa, el cuarto limpio y ordenado. "

James - 06/21/2022

" Rodger was very professional and explained everything he was doing "

Claudia - 06/21/2022

" Technologist was super good. "

Lashawne - 06/20/2022

" Outstanding service was rendered by Millett, the Sleep Technologist. "

Lester - 06/20/2022

" Roger was awesome and made my visit much more enjoyable than I anticipated "

Jerry - 06/18/2022

" The nurse/technologist, Tracy, was very professional and courteous in demeanor, and she made me feel like she really cared and was concerned about me. She is obviously also highly experienced and qualified. She made the experience as good as it could be. "

James - 06/17/2022

" Excellent technologist keep up the good work "

Lorrie - 06/14/2022

" Both of my techs were superior. A very good experience. "

Micheal - 06/13/2022

" The sleep technologist was very knowledgeable & explained everything to me so that I would understand. She was very professional as well! "

Brenda - 06/04/2022

" Tracy is a great tech she made me feel at ease sleeping with my mask for 2 hours. I was really nervous but she made me feel okay with the whole process "

Vivekanand - 06/04/2022

" I had a great experience overall. Initially my appointment was 3 weeks out, which is tough when facing a major medical issue. But, I was told to get on the cancellation waitlist and I was able to be seen within a couple of days due to a cancellation, which was great. "

Clinton - 06/02/2022

" Just a little confusing locating the center since there are 3 St Thomas buildings in close proximity.building "

Stephanie - 06/01/2022

" My sleep technologist, Jenny was absolutely amazing at making me feel like I was her only patient even though I wasn't. She made it feel like we had known each other forever. "

Michael - 05/31/2022

" Kayla, the technician was very professional and helpful. "

Mary - 05/30/2022

" Jenny did a good job "

Michael - 05/26/2022

" Get warmer blankets. "

Donna - 05/26/2022

" The technician was great, I was so relaxed. "

Daniel - 05/26/2022

" The room was quite small and there was not a window or a clock in the room. The bathroom was odd that it was a shared bath. Previous sleep studies that I have had at other facilities in the past always had a window, a clock, and a private bath. There was no shampoo or a hair dryer that was found in the bathroom. There was a storm watch on the night that I was at the center. Info on what to do in the event of moving to a place of safety was not provided and it should be. My tech. was excellent and was the best part of the sleep study. I would suggest that you take steps to make the room/bathroom more accommodating to the patients. "

Clara - 05/25/2022

" Thx to Carrie and Cally and Lisa Morgan and Dr Haynes "

Arthur - 05/25/2022

" Bed miserable uncomfortable "

Shondelle - 05/24/2022

" My sleep texhnologuat, Callye, was great! I really enjoyed her. "

Ruby - 05/21/2022

" The temperature in the room was very uncomfortable, shifting from very hot to very cold at times. Our Technologist was wonderful and made my daughter so comfortable throughout the entire experience. "

Cynthia - 05/20/2022

" Very professional team. They went the extra mile to make sure I was comfortable and understood the procedure. T, the technologist was great!!! "

Jillian - 05/17/2022

" Everything was wonderful. Callye and Erica are super! "

Nancy - 05/14/2022

" Farman was an outstanding staff member of the sleep center; friendly, helpful, shared information about the sleep study that gave me comfort as I was experiencing my first sleep study "

Teresa - 05/14/2022

" My technician Tiana, was very helpful and knowledgeable. I was very grateful for her. I appreciated the morning coffee! The room was clean and comfortable. Overall a very good experience. "

Killy - 05/12/2022

" Thank You. I’m Grateful… "

Michael - 05/12/2022

" The Sleep Technologist was EXCELLENT! "

David - 05/10/2022

" Rodger was such a professional and everything he did and he was very polite and courteous "

Judith - 05/09/2022

" My technologist, Jeannie, was professional in her work and compassionate and understanding in her demeanor. Thank you for taking good care of me and making this a simple process. "

Karen - 05/07/2022

" Kindness goes a long way!!! "

Marilyn - 05/06/2022

" Everyone was very friendly and professional. I felt very safe and rested well. Thanks "

Kristin - 05/06/2022

" My tech was so so so nice bless her soul!!!! "

Terry - 05/05/2022

" Sharing a bathroom was not a thrill. Could have used help in cleaning glue off my head where i could not see. "

Bonnie - 05/03/2022

" The facility was very hard to find, given the directions I was given. No suite number shown anywhere. Also the facility was locked and no sign saying what to do. Finally we called and was told there was a button to push to talk to someone. "

Daniel - 05/02/2022

" This is a very good facility to use for anyone considering a sleep study. The staff is very professional and keep you up to date on the instructions necessary for the study. They environment is very calm and soothing and you feel like you are on vacation on a getaway. I felt like I was in good hands with the technologist and the doctor who oversees the results. "

Roy - 04/30/2022

" Dr.Tyson is great and so was the sleep technologist. "

James - 04/30/2022

" I was so impressed with my visit to the sleep center. I have never had an experience with a CPAP machine before, so I was somewhat apprehensive about it. The Sleep Technologist was so knowledgeable, considerate and tried every way he could to answer my concerns in a caring manner. After going through this visit, I can already see how valuable me getting a CPAP machine is and I look forward to receiving it. Thank you St. Thomas Health! "

Louise - 04/27/2022

" Very professional staff. Enjoyed my center person she made my visit less stressful. My Doctor was very nice and explained the procedure A+. I loved having Alex, very compassionate person. I was able to sleep sooner than I thought with the comfortable bed and help from Alex, the nurse. Thanks to all!! "

Carole - 04/23/2022

" My technician was wonderful! Room was quiet and decent. Good experience all around... "

Sara - 04/22/2022

" All was excellent and accomodating including the sanitized room "

Felithia - 04/21/2022

" My technician was extremely nice and very accommodating, she was very helpful and attentive. The only complaint was that I was cold and we adjusted the temp in the room. My tech brought me an extra blanket. I would suggest the softer type blankets be on the bed. I also think there should be grab bars in the shower for safety and 2 wash cloths instead of 1 because I personally don't use the same cloth for my face and body... "

Benjamin - 04/21/2022

" Everyone was very helpful. "

Kaye - 04/21/2022

" The thing that could be improved is the mattress for the bed. "

Thomas - 04/21/2022

" McGuire was great. "

Sandra - 04/21/2022

" I felt like I didn't sleep well due to room temp. Tech brought blanket in about 1:15 a.m. "

Kevin - 04/20/2022

" Callye was excellent, very professional and friendly and made a difficult experience as easy as it could be "

Lisa - 04/15/2022

" I was scared but she made me comfortable "

Charlotte - 04/13/2022

" Would have appreciated better follow up re: sleep study results "

Katherine - 04/12/2022

" Roger and Jenny were both very helpful and kind. "

Lyric - 04/08/2022

" The email for instructions to the sleep center should include that the Mount Juliet sleep center door is on the left side of the building. Also, it would be great to offer a small cot to people that have to accompany patients and spend the night. A recliner is not appropriate for sleeping. (Which is funny, because the center specializes in SLEEP) "

Clarence - 04/07/2022

" Took good care of me. "

Jason - 04/06/2022

" Everyone was wonderful only reason for my over all only being very good is the machine was terrible to get used to. "

Virginia - 04/05/2022

" Great experience! "

Jacqueline - 04/01/2022

" This was a very pleasant stay. The staff was excellent. "

Mickey - 03/30/2022

" Top quality staff and facility. I was given excellent care. "

Harvey - 03/24/2022

" Staff was courteous helpful explained everything "

Ann - 03/24/2022

" Special thanks to my Sleep Tech (“T”) for being efficient, informative and kind. "

Starlene - 03/23/2022

" My sleep technologist Jenny was great and helpful in all ways——- thank you Jenny in Hendersonville! "

James - 03/23/2022

" The nurse was wonderful. The only down side, the pillow that I was using had been used by a smoker I believe and when I threw it away I was able to sleep. "

Anderson - 03/23/2022

" The tech was great and getting my son scheduled was quick. He is 3 and was nervous, but out tech was amazing. "

Meaghan - 03/19/2022

" I was very nervous about coming in. However, your lead technician Tracey put me at ease immediately. She is absolutely fantastic at her job. I would highly recommend Ascension Sleep Clinic. Thank you for your help. "

Stephanie - 03/18/2022

" To Tracey it was a pleasure meeting you and thank you for your kindness 😊 "

Carl - 03/18/2022

" My sleep technologies Carrie and Tracy were excellent! Can’t say enough how well I was treated and how they helped me with my BiPAP issues. By the time I was done with my sleep study I had slept better that night than I have since I started using my BiPAP machine. Thank you Carrie and Tracy for dedication and knowledge to help so many like myself. "

Joyce - 03/17/2022

" Thanking about sleeping at a strange place with strangers, I was a little nervous driving to the center. However, once I got there my technologist was wonderful, made me feel very comfortable. The room was very nice and I ended up having a good night’s sleep. I felt rested when I woke up. Thank you for such a pleasant experience. "

Betty - 03/11/2022

" Tracy was very kind as I was having trouble getting to sleep! I had to go to the bathroom twice but she came and unhooked me from the base and told me not to worry about it at all. She was very concerned about my comfort and wanted to help in any way possible to make me comfortable. She rearranged wires at my left ear so I could sleep on my side. She decided the nose piece was too large and got a smaller one. She couldn’t have been any nicer and I highly recommend her and want you to all realize what a perfect fit she is there!!!! "

Donald - 03/10/2022

" You have the most expensive motel room in Murfreesboro , but no Wi-fi, no good way to charge your devices?(moving the bed to access the only receptacle, which by the way is not equipped with a USB plug is not a good way) Your available TV choices are awful, and you have no Wi-Fi to allow use of my own device "

Cynthia - 03/10/2022

" Private restrooms "

Julie - 03/08/2022

" River my sleep tech was amazing made me feel like home very kind explained everything "

Cynthia - 03/06/2022

" Tracy was wonderful, very compassionate, knowledgeable and kind. My only negatives to this experience were that the mattress was VERY soft and there was a considerable amount of noise coming from the room adjoining mine (4) throughout the night. "

Lydia - 02/25/2022

" T was so great working with our 4 year old daugher. She really put her at ease. My daughter's review upon finishing the next morning was "if there are more kids that have to do this, be sure to tell them it doesn't hurt." Thank you for making a challenging experience as comfortable as possible for us! "

Jerry - 02/25/2022

" Very nice, friendly staff. Very clean room, nice atmosphere "

Terry - 02/22/2022

" the over night techs and daytime tech was awesome thank you "

Tammy - 02/21/2022

" I was impressed with the facility and staff. Everything was super clean and my room had all the conveniences of home. It did not feel like a medical facility. More like a hotel. The staff were super sweet & explained things well. I felt secure. "

David - 02/19/2022

" Excellent sleep techs. Always clear ab9ut what they were doing and very patient. Good experience, "

Christopher - 02/16/2022

" I wish each room had a bathroom. I had to wait for a lady to finish taking a shower before I could leave. And she used up all the towels luckily she left a wash rag so I could wipe the goop of my hair "

Lisa - 02/14/2022

" I want to let y’all know that the lady who was with me last night was the nicest person I’ve ever met and went above and beyond to make sure I was ok as soon as I came in we chatted like we had known each other for years she moved things around so I would be comfortable all I can say is I was blessed to have met her and I want to Thank her so much I’m sorry I didn’t get her name "

Patrick - 02/12/2022

" The tech was very helpful. "

Mary - 02/12/2022

" McGuire was very nice and thorough about what he was doing and what to expect "

Kenneth - 02/11/2022

" The sleep study was terrific. My initial appointment with Dr. Coller was not. He's condescending and dismissive. I will be looking into changing physicians for my ongoing care. "

William - 02/04/2022

" My tech was amazing. "

Joann - 02/03/2022

" Took awhile to get in cause previous directions were not clear "

Ronald - 02/02/2022

" Technologist Calley was a saint, when there was a mishap she was right there. Solving problem and explaining what she was doing. Very happy with her. Thank You "

Daina - 02/01/2022

" I had a good overall experience. I'm just waiting on doctor to give me my results. I also was concerned why I was put on a sleep apnea machine when I should have been been on there to see how I was taking care of what my condition was. "

Tammy - 02/01/2022

" My technician was awesome he explained it in detail and made me feel very much at ease "

Ivana - 01/29/2022

" This was my first experience with the sleep study. It's very interesting also I was very courageous. I've never had someone watching me sleep lol... Overall it was great and can't wait for my results. "

Linda - 01/28/2022

" Bed was too hard "

Rhonda - 01/26/2022

" The thermostat in the room did not work. The room was either extremely hot or extremely cold. The technician was great she did the best she could with the heat or cold. "

Samuel - 01/22/2022

" They made an anxious event very comfortable. "

Linda - 01/21/2022

" She made me feel very comfortable and was very helpful. "

Thomas - 01/21/2022

" It is difficult to say the overall experience is excellent when you have to try and sleep with all the wires attached but the technician made it as good as possible and she was very caring. "

Alicia - 01/15/2022

" Service was great and loved the technologists, she was awesome and knowledgeable "

Jill - 01/01/2022

" Both of my sleep techs were friendly/professional and made me feel like I was at home. I would definitely recommend to family/friends. "

Alexandria - 12/31/2021

" My sleep technologist was Amazing! I had a very comfortable accomodating experience. Highly recommend 🤗 "

Emily - 12/29/2021

" Millet provided excellent care. Noise and talking from another room woke me up several times during the night. That is the only thing that I would change about my experience. "

James - 12/23/2021

" Location very good, clean. Dr. Coller, rude, arrogant, huge ego and does not respect patient! "

Michele - 12/18/2021

" T was incredible! Knowledgeable and extremely personable. "

Daniel - 12/17/2021

" The room was very nice. Technologist was helpful and friendly. Bathroom facilities very clean and close to the room. Great experience overall. "

David - 12/16/2021

" Technician was great. "

David - 12/15/2021

" Jamie was great. "

Shannon - 12/14/2021

" Bathroom pipes were very noisy and the entire sink faucet was loose and flopped around. And one bathroom door didn't latch or even close all the way. "

Nancy - 12/14/2021

" Jenny was wonderful. Very pleasant and helpful. "

Paulette - 12/13/2021

" Great place. Comfortable and knowledgeable. "

Shelia - 12/13/2021

" The sleep Center technician( Tracy) was superb. As a nurse I really appreciate all her help and professionalism. "

Michelle - 12/12/2021

" Alex was wonderful even tho it was my first Tornado she was great!!! "

Linden - 12/10/2021

" Our technician Geraldo was amazing in all aspects, extremely personable and explained the process so well. HeWas very patient and just all around Awesome! "

Eugenia - 12/07/2021

" Did experience interruption to my sleep with the theming noise of my suite mate locking the bathroom. It awakened me at midnight and again at 4 and I did not get back to alero that time. "

Heather - 12/07/2021

" Amazing staff "

Claudia - 12/04/2021

" My technician was very knowledgeable, Kind and compassionate. She made my stay very relaxing from beginning to end. Thank you so much "

William - 12/04/2021

" Technician was super informative and extremely polite. Was not looking forward to this but she put me at ease as soon as I arrived. Will definitely suggest to anyone who needs this procedure. "

Joyce - 12/02/2021

" Very accommodating "

Cynthia - 11/30/2021

" It was hard to sleep with all the wires attached to me. I felt I couldn’t move once I layed down. The ones on my head hurt when trying to sleep. They were pressing on my head against the pillow. The tech was very nice and efficient and the facility was very clean. "

Carl - 11/30/2021

" Callye was great! She explained everything to me before my test, I felt safe and listen to her instructions as we tried 3 different masks through the night. When I need something she was right there to help me. I had a very good experience at the Saint Thomas sleep center. "

Monica - 11/30/2021

" I would recommend this center to anyone having sleep issues. They treat you well and make you feel very comfortable. "

Melissa - 11/25/2021

" My sleep technologist was amazing! She was wonderful. "

Julia - 11/23/2021

" I am worried that I did not get a good reading because I didn't sleep well. My room was freezing cold. Even though the technologist brought in two blankets I was still freezing. I'm sure I slept but I felt like I was awake most of the night. The thermostat was on 90 and it wouldn't go any higher. It never seemed like it kicked on. The mattress was amazing and similar to what I have at home. "

Annie - 11/23/2021

" Was a pleasant experience! The room and surroundings were nice and comfortable. The technician that was helping me was professional, knowgeable, courteous and pleasant to work with "

Christine - 11/22/2021

" Shared bathrooms was a bit disconcerting. It was the clicking of the locks that could disturb sleep. "

Libnis - 11/22/2021

" The technician was really kind and friendly. Thank you "

Mitchel - 11/19/2021

" The sleep tech “ T “ was outstanding. She was friendly and very professional. "

Jerry - 11/18/2021

" Very pleased with the experience "

Kristina - 11/16/2021

" I didn’t think I’d mind the night light in the bathroom of my room. But it actually bounces up on the ceiling over the bed. Perhaps it could be adjusted downward? "

Elizabeth - 11/13/2021

" My Technician she is professional .Thanks so much , "

Minda - 11/10/2021

" Patty was very nice. I was dreading the sleep study but it wasn’t bad at all. I actually slept soundly. "

Creig - 11/10/2021

" Technologist Jenny was a true professional "

David - 11/09/2021

" Everything was great! Thank u all! "

Kahlia - 11/09/2021

" It was different than the other sleep study I had. They put on a machine on halfway through, on my nose. And the machine made me feel like I was gasping for air. I couldn't breathe and when I woke up my mouth was so dry and my eyes had so much eye caca . I was so happy to leave and get a drink and take my asthma inhaler to help me breathe. I am so tired still. I dont feel like I got a good night's sleep. "

Gerald - 11/05/2021

" Miserable night "

Michael - 11/03/2021

" Tracy, the Sleep Technologist, was the best ever! WAY above and beyond!! "

Charlotte - 11/02/2021

" The experience was great. Comcast was out, but I survived 10 hours with no TV. Staff was outstanding. "

Shirley - 10/31/2021

" Room was cold "

Jordana - 10/27/2021

" You may not be able to do anything to change this but I found it odd that a garbage truck comes and empties the dumpster at 5:30 in the morning when the dumpster is directly next to the window of people sleeping and having a sleep study done. That's the only criticism I have of the entire experience. "

William - 10/24/2021

" Mrs. T was amazing and very helpful on the process. A true professional and very personal "

Terry - 10/24/2021

" Would be good to have a hanger in restroom to hang the wording while using the restroom. "

Donna - 10/23/2021

" G was awesome! Very friendly and explained everything completely!!! "

Pamela - 10/23/2021

" Overall experience was great! Alex was my sleep technologist she was absolutely super! She was very explanatory and very fast at what she does! Yes I would recommend the sleep center to anyone. The only complaint I really have is the room the furniture, although the bed slept good it sure doesn’t look inviting to me the room I know is clean doesn’t look clean at all. The chair in the room doesn’t even look nice . I’m sorry but that’s the only complaint I have. Overall it was great!! "

Judy - 10/20/2021

" My sleep technologist (Jenny) was professional, knowledgeable, and put me at ease immediately. She answered any questions with confidence. "

Floyd - 10/19/2021

" Tech was super "

Raymond - 10/16/2021

" room was cold and unable to adjust tekperature "

Lisa - 10/15/2021

" Best experience!! From the room to outstanding service!! "

Diane - 10/14/2021

" G that did my sleep study was very professional and took his time going over everything. "

Mollie - 10/14/2021

" Better bed linens would have made the room excellent. "

John - 10/14/2021

" Jamie M. and her assistant Amanda were exceptional. I could not have asked for a better team. Buy those girls lunch! <=D "

Shirley - 10/13/2021

" The little technician was very sweet and talkative. She made me feel comfortable. She explained everything and was a definite asset to Ascension!!! I think her name was Kali or something like that. She was no bigger around than a toothpick. "

Julie - 10/11/2021

" Staff was very nice and helpful. Room and bathroom was clean and comfortable. "

Patrick - 10/04/2021

" My sleep tech was great! Friendly, professional, & very helpful. She made the visit stress free and comfortable "

Timothy - 10/03/2021

" Everyone at Dr. Valentino's office were above & beyond with professionalism & friendliness. Sleep Center's McGuire was very informative and helped me understand the process step-by-step. "

Judy - 10/01/2021

" I was confused by the apparently contradictory instructions sent to me: bring and take usual medications while at the sleep center, but refrain from using sleep-inducing substances, caffeinated products or alcohol prior to checking in. I had started a prescription sedative-hypnotic four or five days prior to the sleep lab night, I did not take it in the 24 hours before checking in. I still don't' know if that is what I was supposed to do, though the medication made no difference in the consistency or length of sleep at my home. The doctor suggested that I'd had a "rough night". I did have several episodes of leg cramps. It was unclear whether or not the graphs printed out showed when these problems took place, nor if they corresponded to markings on the printout. It seems I have insomnia and some minor apnea, am to take more medication, use a CPAP for 90 days, tele-something with Dr. Haynes? "

Rhonda - 09/30/2021

" Just could not sleep being hooked up to all those wires. Very friendly staff, the room was great. Maybe I will finally get the results to help me sleep. Thanks to everyone at the sleep center. "

Jedonna - 09/29/2021

" Everyone was so kind. "

Michael - 09/28/2021

" My sleep therapist was great "

Mary - 09/28/2021

" Very comfortable and pleasant environment "

Cheryl - 09/25/2021

" It was a lot different than what I thought it was going to be, the experience was excellent my technician G was awesome. Every question I had for him he answered very well, he made me really feel at home. Thanks G for all that You’ve done for me during my stay. "

Dorothy - 09/24/2021

" I felt my study was predestined to confirm sleep apnea. I really think one should sleep more than two hours before a study can be accurate. If my mind does not shut off then i do not sleep. I still have reservations about investing in one of these expensive machines if it is not a guarantee i will sleep better. "

Amy - 09/22/2021

" The sleep technologist was phenomenal! She was very attentive and friendly. Customer service skill were extraordinary! "

Hanna - 09/22/2021

" Jenny help me well. I felt good now. Thanks to all your help "

Minnie - 09/21/2021

" If I could have been able to go to sleep it would have been excellent and that was no fault of the sleep center I took a sleeping pill but it did not work I just had trouble sleeping "

Julia - 09/21/2021

" I had my sleep study at Midtown in Nashville.I previously had one in Murfreesboro Tn.There is no comparison to these places.I was greeted by Jamie my sleep technologist.She was professional,nice.and courteous.She knew her job and did it well.When she came in this morning to remove the wires she brought me a big cup of coffee.She told me when I was ready to leave she would walk me to the lobby.I actually got a good nights sleep.I forgot to drop my satisfactory patient survey in the box on my way out.I will take it in about 3 weeks to the sleep center or mail it.It was worth driving the extra 35 miles to have such a great experience.Thanks "

Haje - 09/21/2021

" Sleep technologist was amazing. My dad doesn’t speak any English but he said that she was really helpful and very patient. "

Ruby - 09/18/2021

" The girl that was my nurse alnight was awesome "

John - 09/15/2021

" Directions to entrance could be clearer. 2nd doors would not open but I figured out where intercom was "

Sharon - 09/15/2021

" Very nice place with nice staff and Roger so nice "

Lisa - 09/14/2021

" The blanket on the bed was very rough, not conducive to good sleep. Also did not like sharing a bathroom, you could hear everything the other person was doing. "

Brenda - 09/11/2021

" My experience was excellent and it was much more enjoyable then my visit in 2012. "

Robert - 09/11/2021

" My technologist was very knowledgeable and respectful! "

David - 09/10/2021

" Pharma was very good at her job and was pleasant, professional and helpful. She made the experience very comfortable despite all the wires! "

Linda - 09/10/2021

" Wonderful technician during my study. "

Jodi - 09/09/2021

" Gerardo and Erica were great to deal with. I felt very at ease. I especially liked that Gerardo asked for consent before touching my body to place sensors "

David - 09/08/2021

" Everyone that I have either met in person or spoke with by phone has been very professional, informative and personable. "

Albert - 09/04/2021

" Sleep tech was amazing! "

Keith - 09/03/2021

" staff was great and very professional "

Sarah - 09/02/2021

" Teneshia was very informative and helpful. She put me at ease about the test. "

Allison - 09/01/2021

" Even with family and friends giving me advice, I didn't really know what to expect for the sleep study. They were very kind and patient with me as they explained what would happen and as they hooked me up to all the sensors. Despite being away from home, hooked up to sensors, it was a pretty good experience. "

Daniel - 09/01/2021

" My physical impairments were not considered by the doctor when arranging this test. I am disabled and the room did not work well for my needs. I did not complain to the technician because I knew she could not change anything. When I told my wife in private my expertise was horrible, the technician put in her notes that I complained about “everything”. I think that was an unfair assessment of my attitude snd I did not appreciate her notes. "

Ramona - 08/31/2021

" My sleep tech was Awesome! Very kind and funny to help me not be nervous. Was great at explaining things and also answering my questions as to why. Great experience for something that had to be done and was dreaded. Thank you! "

Thomas - 08/27/2021

" Tracy, the sleep technologist was wonderful. She was professional, patient and very friendly. "

Pamela - 08/25/2021

" I didnt realize i would need shampoo to wash the goo out of my hair although i prob. Should have. Also no mat for shower, 2 towels onw hand cloth wash rag .ii appears you really dont want the patient to take a shower even though it is there. "

Robert - 08/24/2021

" The facilities and staff were great. Instruction packet was verbose but complete and accurate. I felt that I received good care and would recommend it to family and friends. "

Toney - 08/24/2021

" MRS. RUMSEY WAS JUST OUTSTANDING PLUS-S-S-S-S-S-S! THE ROOM WAS VERY, VERY COLD JUST AS I PREFER, BED WAS SOFT, CLEAN AND INVITING. BUT - - - - - - I DID NOT EXPECT TO BE SERVED A 24 OZ. TIP SIRLOIN STEAK WHICH WAS PERFECTLY MEDIUM RARE, LARGE IDAHO BAKED POTATO WITH A LARGE PORTION OF BUTTER AND SOUR CREAM, THE HOME MADE WHOLE WHEAT BREAD WAS EVER SO TASTY AND "THE SALAD", THE SALAD CONTAINED EVERY POSSIBLE VEGGIE WITH A HOME MADE DRESSING THAT WAS SUPERIOR TO ANY DRESSING I HAVE E-V-E-R TASTED. CAN'T WAIT FOR MY FOLLOW UP APPOINTMENT. THANX-X-X-X-X-X!!!!! TONEY FOWLER P.S. IT'S IMPORTANT TO HAVE FUN AND ENJOY ALL WHICH LIFE OFFERS. "

Sheila - 08/20/2021

" Tracy was excellent. She made my experience tolerable! "

Albert - 08/19/2021

" Great experience. "

Harold - 08/19/2021

" The sleep technician, “T”, was kind, efficient, and professional. She was very responsive to all my needs. Special thanks to her. "

Deborah - 08/18/2021

" The dr.s were great. Friendly and outgoing! Told me everything I had to know. "

Claudia - 08/18/2021

" My stay was great the staff was very friendly my room was vey clean . "

Lisa - 08/17/2021

" I’m sorry I can’t remember the girl’s name she works in the Murfreesboro Office She was so nice and easy to talk to I just Love her "

Moheb - 08/16/2021

" Thank you 🙏 "

Jack - 08/13/2021

" Suggest you include a recliner chair in the room. I believe I would have been able to sleep more comfortably in a recliner than flat on a bed after being hooked up to all the wires, especially when requested by the sleep technologist to sleep on my back for a portion of the study.. Provide a recliner, if possible, and give the patient the choice. "

Cindy - 08/12/2021

" Excellent Service ❤️👍May God Bless These workers "

Etta - 08/11/2021

" Roger was the best, he was so sweet, and professional. He really wanted you to be comfortable the whole way through. Such a gentleman & a little humor to go along with it. "

Pamela - 08/07/2021

" My tech, T, was very knowledgeable and provided excellent service while I was at the facility. She's a gem!! "

William - 08/07/2021

" My tech Tracy C. Was fabulous such that I would recommend her to anyone in the future having a study and ask to use her again! Dr. William Edwards "

Brenda - 08/05/2021

" techs very professional & accommodating "

Andrew - 08/01/2021

" I interpreted my initial written instructions as my being able to sleep until 6:30, which is what I planned to do. I told my wife I would be home about 6:45. I was awakened at 5AM. My sleep tech told me that I could stay in my room until 6:30, but I could NOT get back in the bed, nor could I sleep in the recliner. I cannot figure that out, no matter how much I try. "

Thomas - 07/31/2021

" Very personable and efficient technician. Extremely helpful. Absolutely a positive experience "

Susan - 07/28/2021

" The sleep technologist (Cailey) was fantastic. I had been dreading this test and she immediately put me at ease and made the whole test super easy. "

Emma - 07/27/2021

" I can't say enough positive things about our experience. Jenny Mangrum was absolutely phenomenal. We struggled for several years and with another sleep center to get a sleep study on our five year old. Jenny got us scheduled quickly, and helped me navigate doctor referrals and insurance. Her professionalism and communication was top notch. She ended up helping us with several sleep studies. We are a family of five who all have Obstructive sleep apnea, four requiring surgery, and 3 or 4 various types breathing machines, so we've had a LOT of experience with hospitals/clinics/medical offices. This was by far the best experience I have ever had! She was so so wonderful during a super stressful time. She was absolutely what healthcare should be and very much deserves to be recognized. Everyone we came in contact there was so helpful, but she really stands out. THANK YOU so much!!! "

Ovelia - 07/27/2021

" Left at 3am due to have anxiety "

George - 07/26/2021

" The staff was awesome and treated me very well… I will recommend any of my friends or family members… Thank you all !!! "

Danielle - 07/23/2021

" My technology was absolutely amazing! "

Wayne - 07/22/2021

" My Sleep Technologist was very helpful and very kind. "

Tammy - 07/22/2021

" I have been impressed with every aspect of this experience. I'm very happy with the professionalism and thoroughness of Dr. Coller. My sleep study at the Sleep Center was a positive experience and Tanisha was amazing! "

Skyler - 07/19/2021

" Everyone is so nice. Everything was very clean. Thank you! "

Jason - 07/19/2021

" Jamie was the best. "

Ruth - 07/19/2021

" Roger was very accommodating and explained the process in detail. Very polite. I was very pleased with the service. "

Jaclyn - 07/17/2021

" Alex was our nurse and she made us feel so comfortable !!! Thx again! "

Shellie - 07/16/2021

" I really appreciate Maguire. He made my visit so easy and went out of his way for me. If he could be tipped I’d have done it! "

Jessica - 07/16/2021

" Everything was fine until I got out of the shower, slipped on the tile and fell hitting my back on the hump on the shower entrance and my left shoulder on the door frame. I’m now lying in bed on my back, taking ibuprofen and tylenol while alternating ice and heat. "

Joshua - 07/16/2021

" Could not have asked for a better experience. Almost felt like a vacation. The staff was phenomenal and very caring. "

Theresa - 07/15/2021

" I was in room 12 and during my day study I could hear noise. My 2nd nap I was almost asleep and everything I was almost asleep would be awaken by noise. It was coming from the next room or above me. I did tell the tech and she cbrought in a fan to try to keep the noise out. "

Rebecca - 07/14/2021

" The staff was very friendly and made you feel comfortable. The only complaint, I have the room was to cold for me and made it hard to sleep "

Willetta - 07/12/2021

" My initial anxiety and apprehension was put to rest when the technologist greeted me and explained everything step by step. It was a great experience. "

Leland - 07/08/2021

" My tech, Tenisha, not sure of the spelling, was excellent. Thanks to her! "

Paula - 07/06/2021

" Callie was awesome "

Joshua - 07/04/2021

" I was scared at first be the employees was nice and friendly "

Rich - 06/26/2021

" T was an excellent technician worthy of a raise. "

Tina - 06/26/2021

" Staff was awesome 👌 "

Alaina - 06/21/2021

" Overall our experience was good. As a parent I was frustrated as my 3 year old daughter was the patient. We explained to the sleep center that our child typically goes to bed between 7:45-8. They told us we could arrive at 7:30 to help accommodate her bedtime. The technician did not start the process until 8:45 and it was almost 10:00 before the lights were out and she was able to go to sleep. By this point she was upset and irritable. While the technician was great and patient, I think the process could have been streamlined to accommodate a young patient. "

Gail - 06/19/2021

" Cons: The room had a slightly strange odor. This may have been related to the equipment because it smelled a bit like an old mix master. I would have liked a brighter light at the desk for reading. I moved my chair to the entrance area to read under that ceiling light. Pros: Thoroughly enjoyed my tech. She carefully explained paperwork, procedures, wiring, machinery, etc. We also chatted about quite a few other things including children, virtual schooling, and pets. She woke me as needed, but mostly let me sleep, unlike during my previous study when I must have been awakened 25 times. This tech. even allowed me to sleep until 6:00. During my previous test, I think I was awakened around 4:30 to be told that the test was completed and to go home. Perhaps procedures have changed in the past couple of years, or perhaps my needs have changed, but I appreciate that I actually feel rested today. "

Michael - 06/17/2021

" Mcguire the Technologist, was very friendly and helpful. He explained everything very well so I knew what to expect. "

Joshua - 06/16/2021

" Callye was great, very friendly and super courteous. Made an uncomfortable situation bearable. Hope to have her again if and when I have my machine study. "

Thomas - 06/15/2021

" The technician was very professional, friendly and helpful. It was nice having a comfortable room to use. "

Sammy - 06/11/2021

" very good . "

Sylvia - 06/10/2021

" I didn’t think I would be able to sleep at all. I was wrong the room was quite and cool, and dark. I felt like I was in a hotel. The wires didn’t bother me. Thank you to the staff. "

Julie - 06/09/2021

" I had a very bad experience in another state but this was a very good sleep center with caring and helpful people. They provided great instructions to help me prepare. I would highly recommend their service and care. "

Marcos - 06/06/2021

" I know that the bed linen was clean but there was a massive stain on the blanket that was unsightly. Otherwise an excellent experience. Maguire, my tech, was excellent! He did a great job explaining each step of the process. "

Verne - 06/04/2021

" The sleep tech was very professional and helpful ! "

Deron - 06/03/2021

" Bed was very uncomfortable. "

Linda - 06/01/2021

" Tech Jenni was wonderful she helps you feel at ease. She also performed her tasks with knowledge and capability. I had a pleasant sleep study. "

Lisa - 06/01/2021

" I slept and feel more rested than normal! "

Eric - 05/26/2021

" Jamie was awesome, answered every question, and made sure I was satisfied and comfortable. "

Janelle - 05/24/2021

" It did take them one month to call me from the time of my doctor visit. That seems a little long to me even if they did need to get info from the doctor. She is in the same building! "

Donald - 05/22/2021

" Instructions do not indicate that e-cigarettes are not allowed. Being a smoker I would have brought a nicotine patch if that was indicated in the instructions. Does not seem to be any indication or consideration for a smoker in the instructions. "

Kelly - 05/19/2021

" I was really nervous about doing the sleep study, but Erica was very friendly and made my experience stress and worry free. She answered all questions that I had and explained everything that was being done. I would definitely recommend Center for Sleep at Saint Thomas Health. "

Margaret - 05/15/2021

" Tanisha was fantastic! She made the experience so easy! "

Carol - 05/13/2021

" Best out of the 4 times I have been through the sleep study! "

Frankie - 05/12/2021

" Carrie and Callie were very professional and help. Thei kindness made the sleep center experience less stressful. "

Kiran - 05/12/2021

" great! "

Susan - 05/11/2021

" My nurse, Alex was very nice and efficient. I would have liked a private bathroom. "

Larry - 05/09/2021

" Sleep Tech was very courteous, and professional. Knows his job very well. Does excellent job of keeping a current status of his patients. Would highly recommend for a pay raise . "

Margaret - 05/08/2021

" It was a great experience!! "

Jordyn - 05/07/2021

" My sleep technician Tanesha (spelling?) was wonderful! "

Paul - 05/06/2021

" Tech was great. "

Cynthia - 05/03/2021

" I was made very comfortable with the whole process. Thank you! "

Teaira - 05/03/2021

" Everything was perfect. Thank you mr rogers for taking care of me thanks for all you do!!! "

Laurie - 05/01/2021

" My technologist was awesome. Made me feel very comfortable. "

Tosha - 04/21/2021

" My tech was great that’s semar for all your help. Thank you to the team for having me. I appreciate the team thank you "

Heather - 04/17/2021

" The technicians characteristics is what made the anticipated dreadful experience - as comfortable as I could be. My specific technician has the ability to relate, reassure, and a friendly but professional demeanor which is what made the experience tolerable, not dreadful and will be the reason I recommend this facility. "

Michael - 04/14/2021

" The temperature of the room was very hard to control but the Technologist did everything he could to make me comfortable. I would give him 👍👍👍👍👍. "

Clayton - 04/14/2021

" Carrie was an excellent technician explanation every step of the process in a professional snd friendly manner. "

Mark - 04/12/2021

" Jenny was so attentive and patient with me. Unusual experience but went well. "

Izabella - 04/12/2021

" Our tech was absolutely amazing and great with our 5 year old. "

Luis - 04/10/2021

" All the staff from the doctor to the technologists. Careing attitude and friendly. Made me feel at ease and comfort able.Thsnk you, Sincerely yours "

Jodi - 04/07/2021

" The staff was accommodating and very helpful during the sleep study which helped reduce stress anytime your having a procedure or test done. "

Kaylee - 04/07/2021

" You guys crushed it! I was stressed because I haven’t been away from my fiancé for two years but I got settled in the room easily. And my tech was super nice. ❤️ "

Tina - 04/04/2021

" MY SLEEP TECHS WERE WONDERFUL. I FELT SAFE AT THE SLEEP CENTER "

Virginia - 03/29/2021

" I could not have been treated better!! "

Carolyn - 03/29/2021

" The technologist was very nice and helpful, she tried several mask on me during the night so we would know which one would be the most efficient and comfortable. I appreciated that. "

James - 03/25/2021

" Staff members are very courteous and knowledgeable "

Julia - 03/25/2021

" Bed was comfy. But I could hear people in other rooms which kept me from falling asleep and staying asleep. I had to work while there and the chair and desk were very uncomfortable. I ended up with a horrible migraine due to different factors; might want to advise people to bring headache medications with them. The food was really pretty bad; I understand it is hospital food and not much you can do. The techs were super nice. "

Troy - 03/23/2021

" Gerardo was very thorough and explained everything thoughtfully so I knew what to expect. It was a very positive experience. "

Emma - 03/22/2021

" The Technician was great and very professional for a difficult client like myself. Everything was good. "

Cindy - 03/20/2021

" My tech "G" was great. He explained each step to me. "

Katherine - 03/15/2021

" I want to commend my Tech, Alex. She was wonderful and explained everything to me very well. "

Sandra - 03/15/2021

" Should let women know they will need shampoo and conditioner I had an excellent experience. Roger was very nice and friendly as well as knowledgeable about the study. He allowed plenty of time for questions. Dr. Haynes was also very nice. He took time to explain results of study and allowed plenty of time to answer my questions I will definitely recommend this facility to friends and family. I would give my experience 5 stars! "

Robert - 03/13/2021

" Very courteous "

Karen - 03/12/2021

" TV volume wouldn't turn up. "

Makenna - 03/09/2021

" I do not remember my daughters techs name! But she was a literal Angel to my girl and I am so thankful for her! "

Jared - 03/07/2021

" I would like to strongly suggest that parents of children under 5 be directed to another form of study. The study itself seems to have traumatized my almost 4 y/o son. He had nightmares and woke up screaming “no stickers” from a dead sleep last night at home. Any item that looks like a long string scares him into saying “no sticker” an example, my macrame thread. It just was not the best route for my son, I regret not being more informed about his possible negative reaction. I truly hope that the results from this testing will provide useful information for us to move forward on the path to keeping my sons breathing healthy and at its best. I am hopeful that he will be receptive at our next Dr visit. "

Graceshous - 03/06/2021

" McGuire was my tech and was very informative "

Seth - 03/05/2021

" G was a great technician. Knowledgeable and kind. Very thorough. He should be a supervisor. I have had 2 different techs since I’ve had multiple sleep studies and he really did excel. Explaining central apnea and cpap v nopal was super helpful. "

Shalom - 03/05/2021

" Very nice "

Pamela - 03/02/2021

" The tv did not work...I usually watch tv before going to sleep. Other than that it was a good night. "

Donny - 02/28/2021

" very pleasant experience. The technologist was very professional and was very attentive to my needs. "

Penelope - 02/27/2021

" Tracy C. was excellent and made me feel so comfortable. It would be great if the cool springs location had private bathrooms. One of the other patients kept using the toilet and not flushing. 🤢 "

Carrie - 02/26/2021

" My sleep tech was outstanding. She made me very comfortable, and explained everything very well as it was being done. Unfortunately I was actually TOO tired that night, so the test needs to be done again. But after my first trip I'm actually looking forward to going back. I expected it to be more medical ie, a hospital room. It was a great experience and I would recommend it to anybody. One more thing, I'm so sorry but I forgot my techs name, but I would love to have her again when I come back. "

Rebecca - 02/26/2021

" Made me feel comfortable and helpful with my needs "

Patricia - 02/26/2021

" Tanesha was so kind and pleasant. I felt right at home. The only part of my experience that might have been a little improved is to better explain ahead exactly what to expect. "

Destinie - 02/25/2021

" The Sleep Technologist was very nice, professional,and made my stay as comfortable as possible! "

Lettie - 02/24/2021

" Handicap bars need to be plaved in the bathroom around the toilet. "

Amanda - 02/12/2021

" The only complaint I have is that the heat didn't work in my room. The tech tried to fix and she gave me an extra blanket. It was still really cold. "

Natalie - 02/10/2021

" Great communication!!! Very clean and well prepared! "

Matthew - 02/09/2021

" Tracy was fantastic! She had great bedside manner, and was very attentive throughout my study. "

Shane - 02/06/2021

" Nurse Ashley was extremely helpful thank yall for making my sleep study easy "

Donald - 02/02/2021

" sleep technologist very courteous and helpful. "

Jennifer - 01/31/2021

" My technician was great and she made sure that I was comfortable and checked in on me to make sure that I was able to complete the study and get out on a timely manner. "

Norma - 01/30/2021

" Everything was great. The people were very nice and kind. "

Brian - 01/30/2021

" The doctor seemed very nervous and rushed during my initial appointment even though he was very thorough. "

Steven - 01/29/2021

" Mr. McGuire was very professional and was very knowledge of his job. He made me feel comfortable about the sleep study by explaining everything in a manner that was very understandable. Thank you Mr. McGuire for comfortable & learning experience!! "

Rosemary - 01/25/2021

" The Tech, Jamie was so very nice and very respectful to me! The room and everything was wonderful! Even the bed! This place was close to my house. I would recommend this place to anyone! "

Kelly - 01/25/2021

" The map was missing from my instructions. "

Alvin - 01/25/2021

" Room temperature was a little cool for me, could a blanket or temperature controls. "

Harrison - 01/23/2021

" We loved our technologist Mcguire! "

Anne - 01/21/2021

" Gerardo was great. He explained everything and made me feel at ease. He made sure I understood everything and was quick to assist when I had an issue in the middle of the night. "

Melissa - 01/21/2021

" Ms. Tanisha was very professional and extremely nice. She made me feel like I was at home. "

Gregg - 01/19/2021

" I could not get relaxed due to a chronic pain in my right hip. I told the technician that being in a recliner was better for me; however, the numerous connections to my head and body were not long enough to reach the recliner. This caused me to be very uncomfortable even with my back and head propped up in the bed. Accommodations should be met for people that have RA and cannot lay down due to it. "

Tiffany - 01/11/2021

" My Tech was awesome..she made me feel comfortable and answered all my questions and concerns.. thanks again "

Tonya - 01/06/2021

" Staff and doctor are beyond helpful, very caring and informative. Which speaks volumes! "

Kenneth - 01/06/2021

" Had to ask what happened next after the test. Pillow was a little dirty on the bed. "

Francine - 12/30/2020

" It's hard to go back to sleep when you have to leave a dark room to a bright hallway to use the restroom. So bedside commodes would be helpful. My tech Jenny was completely awesome. Love her. She is very respectful and a delightful person to talk to. She even talked me into a CPAP, which no one has ever been able to do. Quite an accomplishment. Lol Great job Jenny !!!!!! You're good !!! "

Steve - 12/23/2020

" Jamie was just outstanding!! "

Paul - 12/23/2020

" Millett was excellent. "

Thomas - 12/23/2020

" Technologist was excellent. He was very responsive to my needs and requests. There was never a delay. When I had a request Mr. Jamie responded immediately. "

Cheman - 12/22/2020

" Everything was so good "

Takiesa - 12/22/2020

" My overall experience was Excellent! My sleep technologist Ms. Jinny was a true sweetheart. She made sure my husband and I were as comfortable as possible. She is the absolute best. She was very professional. "

Lashika - 12/20/2020

" Dr. Haynes and the entire staff were great! Would highly recommend! Thanks to all staff! "

Lashika - 12/20/2020

" Dr. Haynes and the entire staff were great! Would highly recommend! Thanks to all staff! "

George - 12/19/2020

" My visit was excellent, I was very well taken care of. Thank you "

Roger - 12/19/2020

" Thanks "

Bette - 12/18/2020

" Technologist Julie was adorable and efficient. Very comfortable. I was very satisfied. It was also very clean. Thank you for a good business "

Dianne - 12/16/2020

" I really appreciate Jamie, she is very professional, polite, and personal which I really appreciate. "

George - 12/16/2020

" The tech Jamie he was great++++++++ "

Amber - 12/15/2020

" Did not like that I had a conjoined bathroom and that I didn’t have the option to lock it from the side of my room to keep the other patient from being able to come in my room. This is a feature that should be considered for privacy and possibly for safety precautions and peace of mind. My only complaint, otherwise everything was excellent. "

Lyndon - 12/15/2020

" I asked if the thermostat worked and was told it “kinda did” the thermostat was not working and we burnt up all night. Which made my son toss a little more. We are used to sleeping in a cool environment and our last sleep studies with Vanderbilt we were able to keep it cooler. Please fix thermostat!! Tech was amazing though!! "

Brenda - 12/12/2020

" The study itself made it hard to sleep but my technologists helped me to feel comfortable any way they could. I’m very thankful for Alex and G! "

Stephen - 12/08/2020

" In other words .... excellent ! "

Linda - 12/08/2020

" I was impressed with the care and professionalism of the staff. Roger was my technician. He did a phenomenal job. "

David - 12/07/2020

" Staff and room couldn't have been better. "

Polly - 12/07/2020

" All was great except the room temperature was too warm for sleeping. My house temperature in winter is set at 72 during day and 67 at night. My room temperature there was 74 and I was not comfortable. "

Virginia - 12/04/2020

" This was my third sleep study and, yes, I have recommended the Center For sleep to someone. "

John - 12/02/2020

" My sleep tech. Was OUTSTANDING!!! She made the entire experience a trouble free visit. I can’t say enough good things about my sleep technologist. "

Gregory - 12/01/2020

" My only complaint was that the room thermostat did not work. My room temperature stayed between 78 and 80 degrees making it very difficult to sleep. I usually sleep with a room temperature at 65 degrees. "

Soren - 11/28/2020

" The study was for our 2 yr old son. Despite the facility being very clean/comfortable and our technologist being sweet and very professional, I would never recommend a sleep study for a child this young, unless it was absolutely necessary. Our little guy was miserable most of the night, and it was impossible for him to keep the nasal sensors and the heart rate and oxygen sensor to stay on his fingers or toes. I’m not sure what, if anything, the study was able to capture. Oddly enough, our ENT made it sound like the sleep study would be no big deal for our toddler. I wish I had known how upsetting & uncomfortable it would be for him beforehand. Lesson learned, and I just pray we’re able to determine something without having to do a 2nd one. Also, I had a few questions before we arrived, but I was unable to get anyone to pick up the phone or call me back. Would have been nice to know about your holiday/day after holiday hours via a recorded message or an website update. "

Susan - 11/26/2020

" Excellent experience, and excellent technicians. "

Crystal - 11/25/2020

" McGuire was very professional about his job, but then he was also compassionate. I was very anxious about this study, being that with Covid 19 I never leave home. He waited till I was at ease before starting my prep. He also interacted with my granddaughter as well. He wasn't in a rush to start things. He was gentle and informative during the the positioning of the leds as not to cause me any discomfort. Also letting me know the I could call on him at anytime, he was very prompt when I did need his assistance. And did not rush me on my departure. Thanks McGuire. Sincerely, Crystal Collins "

Mark - 11/24/2020

" Jamie was excellent. He covered all the details and was very professional and polite. The room was clean which alleviated my fear of contracting covid-19 while I was there. "

Mary - 11/23/2020

" Jen made me feel better by explaining everything that she was going to do and then I felt more relaxed. She was very nice and pleasant. "

Heather - 11/21/2020

" Great experience "

Nancy - 11/21/2020

" I don’t think you pay any attention to surveys and feel like it is useless when you do not make changes. The mattresses are inferior and worn in the same spot used over and over. The memory foam sinks you into an uncomfortable position. How can you get good results when so uncomfortable? Very noisy especially with train passing by. Remote did not work for the television. Had to be turned on at the set. Same thing to turn off! How can that be! No signage on the outside of the building. Inferior facility. I did a study a little over a year ago at this same place and did this same survey and see no improvement. I will not go back to this facility again. Excellent technicians.I hope you value them. They turned the mattress around to the firm side so I could finally get to sleep. Please look at your facility and check out the issues. Why not even have one of the CEOs do a sleep study to check it out? "

Thomas - 11/20/2020

" Totally satisfied & highly recommended!!!!!! "

Bobby - 11/20/2020

" First class place answered all guestions very profectional "

Barry - 11/19/2020

" Everything from the time I got there until I left the next morning was excellent. My technologist was excellent, she explained everything that she was going to do prior to doing it.She made sure that everything went well. "

Jodi - 11/19/2020

" Just adding to the paperwork that there are cameras/video continuously in the room. That wasn’t mentioned and it was not a big surprise to me but it would be nice to know. "

Michael - 11/19/2020

" I left my pillow at the Center in Mt Juliet. I would like to get it back "

Robert - 11/17/2020

" It was difficult sleeping with all the wires attached. I know that is essential to collect data for my sleep. "

Barbara - 11/12/2020

" Thank you so much for the care that was given to me. Your kindness was greatly appreciated. "

Boyd - 11/12/2020

" Everyone I dealt with throughout the whole process was excellent.The facility is very nice and comfortable. Jammie, my tech, was awesome! He was so professional, knowledgeable, helpful, and kind. I highly recommend Dr. Coller and the sleep study team and facility to any one needing to have a sleep study done. Dr. Coller got back with me with results within 12 hours of me leaving the facility. I’m a raving fan!!! "

Markious - 11/11/2020

" Erica was a great tech. Explained the procedure to me & answered any questions. I felt very at ease & unafraid of what was going on. Thank you Erica. PS The room was great. Bed was comfortable, pillows were soft. The only complaint was the MRI machine on the 1st floor. "

Elizabeth - 11/11/2020

" Jamie was very helpful "

Rebecca - 11/07/2020

" I feel so rested today for the first time in years! I don’t feel like I need a nap. Titration study was last night. "

Donna - 11/05/2020

" Everything from 1st visit with doctor Mendez thru the sleep study facility has been excellent. Tracy,my sleep representative was great, very polite, professional and helpful, thank you. "

William - 11/03/2020

" Why do you wake patients up at 5 A.M? After taking all the tubes and mask off, it was 5:30. The sleep technologist then left with all the lights on. and left a cop of coffee across the room from my bed As I use a cane, I did not drink the coffee.I turned the overhead light off and waited to get dressed until 6"30. The physician, Brevard Haynes, came at 7 A.M. "

Stanley - 11/03/2020

" Not an issue for me but the TV in the room did not work (or at least I couldn’t get it to work). The Sleep Technologists were very thorough, professional and patient. "

Betty - 11/03/2020

" the TV was missing the remote so I could not change the channels or turn it off so I slept all night with it on. "

Gregory - 10/30/2020

" I thought my sleep technologist was great. She was very friendly and had an answer for every question. I'm a supervisor and have already recommended this sleep center to my team. "

Julia - 10/29/2020

" I loved my tech she was amazing ! She made my experience wonderful . "

Mikisha - 10/28/2020

" My tech I cal her T she was amazing omg she made my stay soooo comfortable she was amazing with every step "

Carole - 10/21/2020

" This was the most pleasant experience I had at a Sleep Center. I thought I was lost so I called for directions. The technician was so very patient in helping me get my barren (at night) as to where I needed to go. She stayed on the phone with me until I found my way. Once I was received into The Sleep Ctr, Jaime (my technician) was FANTASTIC! She explained EVERYTHING to me and gave me comfort that I was in good hands as she could tell that I was gravely concerned about my health issues. Jaime has a PHENOMENAL spirit and caring for people is her calling. The way she speaks is like an angel that is assuring that she has my health (for the study) as her major concern and mission. And she ABSOLUTELY did JUST THAT! She calmed me down so very much! She is EVERYTHING!! I wish her much success in her career and her life's vision and direction. I would refer anyone to Dr. Kelly Carden and her team! I just know that God directed me to this practice just as I KNOW that Dr. Carden will take GREAT care of me. God bless EVERYONE in that practice. "

David - 10/21/2020

" The sink in bathroom leaks anto floor the towel placed there was soaked also towel bar across room from sink and shower "

Greg - 10/21/2020

" A map or driving directions would be helpful. No visible sign on the front stating Sleep Center. "

Rowan - 10/21/2020

" Our sleep tech, Jamie, was great. He was kind, caring, compassionate and competent. I could tell he was good at his job, and was comfortable working around a toddler who was less than cooperative. I'm glad he got stuck with us. 😆 "

Joseph - 10/21/2020

" Jamie did a great job. She was extremely friendly and did all she could to make me comfortable. Great job!!!! "

Diane - 10/20/2020

" Milette, my sleep technologist was very kind and informative. I was nervous about the test and his demeanor put me at ease. He was also very attentive during the night when I needed to use the restroom. The negative about my room is the remote control for the TV did not work at all. Milette was able to turn it on manually, but I was not able to adjust the volume, change the channel nor turn the TV off. When Milette "wired me up" for the night, he turned off the TV for me. I probably should have asked him earlier for his help to turn down the volume but didn't want to bother him with a non-medical request. "

Susan - 10/15/2020

" When I had the sleep study 10-15 years ago, I liked that I knew results that morning.. I prefer to get results sooner rather than later. Other than that I had an excellent experience "

Joyce - 10/10/2020

" My tech was great he was kind thoughtful and a caring person he thought only of my comfort l would recommend him to anyone who needed to do a sleep test "

Dennis - 10/08/2020

" I’m used to an articulating bed where I can raise the head and foot. It made going to sleep more difficult "

Joan - 10/07/2020

" Jaime the sleep tech was just awesome! She was very patient. She explained everything and also gave great tips as to removing that stuff out of my hair. She made me feel very comfortable. "

Doris - 10/06/2020

" restroom was too small to be of much use. everything else was quite satisfactory except for the temp in the early morning. i called for the tech several times with no response and finally gave up. "

Patricia - 09/30/2020

" Millet was very friendly and professional. He made the entire experience pleasant. "

Ben - 09/30/2020

" More information concerning testing process needed for successful outcome including steps. "

Virginia - 09/28/2020

" The only suggestion I have is especially this time of year have a box of tissues in the room. Otherwise everything was comfortable and well-done "

Catherine - 09/28/2020

" T and Farmin were wonderful-professional but caring and kind. "

Brandon - 09/28/2020

" MAY HELP IF THE REFERRING DOCTOR FOLLOW-UP APPOINTMENT IS ALREADY SCHEDULED PRIOR TO THE SLEEP STUDY BEING DONE. VERY CHALLENGING GETTING TO SCHEDULE AFTER THE STUDY IS COMPLETED WHEN THERE ARE TIME SENSITIVE ISSUES PENDING AS A RESULT. "

James - 09/26/2020

" Bravo to all..I was blown away by the kindness and professionalism shown by the sleep center personnel "

Timothy - 09/25/2020

" Very good job in the technologist being accommodating and instructed me well for a successful sleep study "

Margretta - 09/22/2020

" Roger was great. Bathroom could have been cleaned better and toilet seat properly fit on toilet. "

Lu Anne - 09/21/2020

" Signage could be better directing patients to the facility entrance. "

Jeffery - 09/21/2020

" Just more thorough instructions on were to go and how to get in. "

Kimberly - 09/21/2020

" Millet was vey kind and helpful. "

Jeraldesia - 09/19/2020

" My instructor was so sweet and made me feel comfortable "

Danita - 09/17/2020

" Mcguire was awesome..he was reassuring and very nice "

James - 09/17/2020

" Everything was great nice and very clean. "

Mindy - 09/12/2020

" Wish each room had its own bathrooms & tv wouldn’t come on, remote did not work. Inconvenient if trying to relax "

Ann - 09/12/2020

" Macgyire was a great technician! He explains well and very polite "

Monty - 09/09/2020

" Study did not accurately portray my issues. With little sleep it wasn't a true representation of how bad. I felt the next morning after the test showing how bad my sleep is without the machine. Was told it didn't qualify when I questioned why I wasn't given one. The reason for the study was to see why with my machine I was having issues not to see if I had issues without it. Myself and the Dr knows there's issues without it. I and him needed to know what issues I am having with the machine using it. Very dissatisfied and disappointed in the study. Hopefully the Dr also realized this and will reschedule another study to help find the issues. If not I feel changing Drs and hospital will be the best. Staff was great. The study very poor. "

Sharon - 09/05/2020

" i was very scarred to take this study not sure why, but my tech put me to ease with the way she explained everything to me. She was so nice, and we talked about things other than my study while she was hooking me up to put me more at ease. She answered all my questions and was just so kind. Time to leave she came to my room and prepared me to leave "

Seth - 09/04/2020

" “G” was my technician and he did an amazing. I had trouble the first time I had a sleep study but hehe was knowledgeable and nice. He needs to be the manager or atleast a raise! "

Johanna - 09/01/2020

" Everything was well prepared and excellently explained to me. Jenny did a fantastic job "

Beth - 08/24/2020

" Jenny was perfect!!! She’s in the right job. Sharing a bathroom is gross. Also, the locks are EXTREMELY loud. I don’t want to know every time the other patient goes to the bathroom. "

Patricia - 08/24/2020

" Bed and pillows were uncomfortable. "

Alice - 08/22/2020

" My overall experience was very good and my sleep tech was wonderful "

Charles - 08/22/2020

" Geraldo (sp?) the sleep technician was excellent. he is knowledgeable, caring and thorough. He made a tense situation a pleasant experience. "

Kenneth - 08/20/2020

" Tanisha, my sleep tech not only answered all my questions, but also put me at ease with her professional yet warm approach. Excellent experience. "

Jerry - 08/20/2020

" Sleep Technologist was awesome. She fully explained everything. She went by “T”. "

Joe Ann - 08/19/2020

" Jenny my Tech was Amazing. "

Sarah - 08/17/2020

" Alex was so great! Thanks for making the experience pleasurable. "

Lashunda - 08/16/2020

" Everything was really nice and the technologist was so kind and nice thanks so much "

Jacob - 08/14/2020

" The beds could use a better mattress! "

Mary - 08/13/2020

" I felt safe and well cared for while in the facility. The technician was very professional and knowledgeable. "

April - 08/10/2020

" Just wish I didn't have to wait on my test results. Wish Doctor would of been there to let me know something. "

Ralph - 08/07/2020

" Ms. "T" was absolutely GREAT! Sweet, friendly and VERY knowledgeable. I hope she is your Technologist when you arrive. "

Christina - 08/05/2020

" Caylee made sure I was comfortable. The bed was very comfortable, to include the pillows. I very much would recommend The Sleep Cemter to anyone needing to find out what’s going on with their sleep! "

Kathy - 08/03/2020

" Had sleep study last night and needed C-Pap during the night. They woke me this morning and I felt so refreshed. Best night sleep in a long time. Even better was waking up refreshed without a headache and that foggy feeling. I’m excited to see my doctor tomorrow. Can’t wait to get my Cpap machine. Staff was wonderful, bedroom very cozy and comfortable. Thank you to Sleep Center nurse Jamie !! "

Tarita - 07/30/2020

" The prior instructions were very detailed and I appreciated all of the reminders that I received. My tech Ashley was very friendly and seemed quite knowledgeable of my procedure. The bed was extremely comfortable, but the TV could be a bit more updated. Other than that it was a good experience. Keep up the good work!! "

Bobby - 07/30/2020

" Everything went very well "

Charles - 07/29/2020

" Dr.Mendez is great. He was very personable, sympathetic, and empathetic. The sleep tech was great as well. She made me feel very comfortable, considering I was hooked up to a thousand wires. Lol "

Susan - 07/27/2020

" Alex was extremely caring and professional. "

Pamela - 07/25/2020

" My technician was excellent. Very kind & informative. ( Gerardo ) "

Kimberly - 07/23/2020

" Thank you!! "

James - 07/21/2020

" I did not get put on a machine so I must have passed thank you "

William - 07/18/2020

" Why do you bring people thru old shackle rd and just say its off Indian lake rd lot easier "

Sharon - 07/17/2020

" My nurse was nice and also professional "

Jerry - 07/13/2020

" I cancelled my appointment through your email link and then called to confirm cancellation and to reschedule. I appreciate your efforts to ascertain customer satisfaction but it is disappointing that your survey is not in sync with scheduling data. Thanks "

Adel - 07/11/2020

" Good "

Marla - 07/11/2020

" It was great... "

Valerie - 07/10/2020

" If survey is used. Do not use my last name. "

George - 07/10/2020

" I’ve been in and around several sleep labs both professionally and personally since diagnosed with severe OSA Spring 2007. The Center for Sleep is by far the best and most professionally run lab I’ve ever been in over the years as both a patient and a clinician in neurology and sleep medicine. From the precert process to instructions plus Dr. Alexander’s clinical skills, I am very glad I have chosen this practice to take over my chronic sleep disorder care. My polysomnargphy sleep technician is by far the best sleep tech I’ve had the pleasure of doing the multiple studies over the last 13 years. She explained things well and treated me with upmost care and respect for my other medical issues. This is grade A top notch lab that I have now experienced after referring my very own patients too over my years as a clinician. George Shwab IV, FNP "

Louise - 07/07/2020

" The check tech was great and everything was very clean. "

James - 07/06/2020

" Too bad there are no optional schedules for those of us who are “night owls” I did all I could to try to make myself sleep in your schedule but it just didn’t happen. I never got comfortable and slept very little. Then came home and sledge hammered my way through six hour of sleep Guess I just am not a good subject for things the way they are currently set. "

Reginald - 07/04/2020

" Me Ashley was very professional in explaining everything out make me feel very comfortable for my study. Great job. Thanks a lot. "

Clara - 07/01/2020

" EVERYTHING was great I had no problems at all "

Angela - 06/29/2020

" My tech was kind and willing to answer any questions! "

Lisa - 06/27/2020

" I love my Doctor and she listened very well to my concerns and has given me excellent advice. My technologist was wonderful and kind. "

Mila - 06/26/2020

" Our sleep technologist was great. She was very attentive and helped my daughter feel better about the study. "

Haywood - 06/19/2020

" This sleep study was truly wonderful compared the original study done years ago. The new "nothing inside your nose" mask is also truly wonderful compared to all those masks I've struggled with in the past. Surely the designer('s) must realizes what a leap forward the new mask is. "

Deborah - 06/10/2020

" Have a sign on the door so patients will know they arrive at the correct location "

Michael - 06/04/2020

" Poor night trying to get to sleep, tossed and turned all night. "

James - 06/03/2020

" The staff where amazing, answered my questions and cared for my comfort. "

Thomas - 06/03/2020

" Callie (or Kaylie) was outstanding, very professional, timely. Was about as good of an experience as a sleep study could be "

Mary - 05/26/2020

" Did not feel safe or secure in case of fall or need of assistance. No call light provided in room or bathroom. No sense of medically trained staff. "

Arthur - 05/22/2020

" Thanisha (misspelled i'm sorry), was very professional, kind and helpful. She made the experience helpful, bearable and even a bit enjoyable. She appeared to be the only staff there and clearly had everything under control. Please thank her for me. Arthur "

William - 05/21/2020

" Just wish my overall sleep would not been so interrupted by loud instructions of what I was not doing right when I was told it was fine to do what I said I was going to do when I slept. Was awakened at least 5 times during the night which I believe had an affect on the overall test that I was there for in the first place "

Daniel - 05/18/2020

" The one wire that’s only about 18 inches to 2 feet long needs to be longer. We’re restrained like a dog on a short lease . Everything u Turk in your sleep you have about 2 inches of slack and have to sleep on 1/4 of the bed.... Dan strand "

Virginia - 05/18/2020

" Jenny, my tech, was wonderful, welcoming yet very professional. She explained everything to me and set me at ease. Any concerns I had about the sleep study, she relieved. Yes, I would recommend St Thomas Sleep Center without reservation. "

Tina - 05/18/2020

" It would be nice if coffee was offered in morning "

Deborah - 05/15/2020

" Tracy was awesome! "

Gene - 05/13/2020

" hello. The soap dispenser did not work. Also there should be small cups for rinsing mouth after brushing. Other than that, everything was great. "

Arianna - 05/13/2020

" my tech was awesome he had the sweetest spirit "

Terri - 05/13/2020

" I had an absolutely fabulous experience at the Sleep 😴 Center. My technician’s bedside manner was excellent. I was treated with respect and dignity and he was very pleasant throughout the entire time. I highly recommend anyone to come here. "

Aaliyah - 05/11/2020

" She was great and my daughter loved her and how she was gentle with her "

Anna - 05/06/2020

" My sleep technologist (Roger) was very patient, courteous, and explained everything in a way that I easily understood. "

Catherine - 05/06/2020

" Great care loved my technician "

Joseph - 05/01/2020

" I just want to give a strong high five to tracy for her complete care.she has set the bar high for others to follow.i am super impressed not only w her professionalism but her personal dedication to her job. She clearly has a lot of respect for her job as well as her director. Thank you for such great support "

Lawrence - 04/16/2020

" Lady was very good. Respectful and understanding as well as informative. Great attitude ! "

Henry - 04/10/2020

" I completed the first of possibly two nights of monitoring for sleep apnea. It went very well. "

James - 03/24/2020

" I am highly satisfied. Thank you. "

Monica - 03/23/2020

" My only complaint would be as you arrive & depart the sleep center it’s dark & there is no security. I felt like maybe patients should be to call tech & tech could meet patient downstairs. Patients have to park in an empty garage at night; take elevators or stairs up: ring doorbell/speaker....out in the dark while awaiting for tech. It just seems dangerous. Once I was in I felt safe but then on morning of discharge you leave around 5:30A; once again it’s dark & no one there to escort patients to their car. I have taken family members to Vandy & you arrive at a hotel where at least you can immediately go into the lobby to wait for tech to bring you up. In addition their tests end between 6:30A & 7A where there is more daylight. That’s my only complaint: safety during arrival & discharge. "

Jarrett - 03/18/2020

" Easy process and great staff made this for a great experience for a process that can bring a lot of nerves and anxious energy. "

Michael - 03/17/2020

" Both of the technicians are awesome. They were very patient with me. They made my stay a very pleasant experience. The bedroom and bathroom was cleaner than a fine hotel room. "

Alisha - 03/14/2020

" Room was out of soap, but I had my own so no big deal. "

Timothy - 03/11/2020

" Excellent facilities and service. "

Kenneth - 03/09/2020

" Everything exceeded my expectations. "

Newton - 03/06/2020

" Very professional, courteous and friendly. I would highly recommend the Sleep Center to anyone! "

Sheila - 03/03/2020

" Jamie is a true professional. He was excellent. Parking in the garage was scary for an older person at 8:00 at night. The facility is very well run, clean, comfortable. "

Edward - 03/03/2020

" Everything went very well and my teck was great "

Zantoinette - 02/29/2020

" Ashley is the Best. She is sweet and so kind. "

Olivia - 02/26/2020

" Our technologist, Jenny, was lovely. She made us feel very at ease and explained everything very clearly. "

Connie - 02/21/2020

" Shower needs a safety bar. Also directions do not take into consideration tat patients are arriving after nightfall so that the entire front of building is dark. "

Jennifer - 02/19/2020

" I would prefer to have my own bathroom. "

Scott - 02/17/2020

" I would just make it very clear to press the doorbell button for entrance I didn’t know it was there. "

Anita - 02/15/2020

" I was nervous with experience, but everyone made me feel very special. I really appreciate all of your help. "

Chelsea - 02/15/2020

" Tanisha is a great technologist. Was a little weird having another bed in my room. Overall good experience. "

Reginald - 02/09/2020

" The staff made me feel right at home. Thank You for everything. "

Millicent - 02/04/2020

" Very people friendly atmosphere. "

Collis - 02/04/2020

" If you have to be away from home it was a great experience. I was catered to like I was royalty from start of scheduling to completion of test. All folks I dealt with were professional. Eric, Dr. Donna and McGuire. "

Andrea - 02/03/2020

" Great experience. The technologist made me feel comfortable even though I was wired up like crazy. "

Eli - 02/01/2020

" I was not aware of where to park and enter the sleep center in Franklin, but I was promptly helped when I called. It also would have been nice if my recliner laid flat to sleep In. Tanisha could not have been better. We loved her! "

Mark - 02/01/2020

" Two-way speaker is at 400, not 450. The ladies there were great. "

Patrick - 01/29/2020

" My sleep tech was awesome and made it all work great! My only complaint is the room temperature and lack of control on regulating the temperature. Everything else was great! "

John - 01/28/2020

" The experience was as good as it possibly could be. The room was as comfortable as staying in an upscale hotel. The room even had showers. The tech explained everything he was doing and checked on me throughout the night. Next morning even brought coffee and juice. Very good experience. Results will be submitted to my doctor very soon. "

Erica - 01/21/2020

" My dad had me scared because his sleep study was so terrible at a different lab, but these was great from beginning to end. Thanks Anita! "

William - 01/20/2020

" The technician, McGuire was excellent "

Mark - 01/17/2020

" Certainly not an activity that was on my bucket list, but the Center did a phenomenal job on making a potentially horrible experience and turning into something..... almost enjoyable. Kudos to them. "

Corrence - 01/08/2020

" The gentlemen that oversaw my sleep study calmed my anxiety and let me know what to expect. "

Charles - 01/06/2020

" My sleep technician, Roger, was excellent. He was very caring and put me at ease. I couldn't have asked for better care. "

Thomas - 01/04/2020

" The initial office visit and interview were professional, courteous, and helpful. Sleep study wasn't a holiday but came close. The room was attractive, comfortable and pleasant. Anita, the attendant, was super-attentive and sweet. I was surprised at how restful the evening was despite electrodes and monitors. Follow-up appointment for results still to come but if a sleep study is suggested, I would recommend St. Thomas without hesitation. "

Karen - 01/04/2020

" I wish their was a handicapped toilet - taller & with a rail on the wall! "

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