Clinical Associates of East Texas
Clinical Associates of East Texas
2010 Sybil Lane Tyler,TX 75073
Phone: (903) 596-8118
Clinical Associates of East Texas 2010 Sybil Lane Tyler,TX 75073
Psychiatry & Psychology
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" Ceiling tiles in waiting room where brown and gross. "
" The waiting room is dingy and depressing. I can’t sit in there.I I was making good progress with Tamra and I’m feeling discouraged because I cannot work with her anymore. "
" First impressions matter. Front office could not articulate testing that would happen when I called to make the appointment and they looked extremely disinterested when I checked in. They are the first impression. Doctor was spectacular at building rapport and making my kid comfortable. Knowledge was evident!!!! "
" Wait time was long, yet somewhat expected. My provider Sandy is very professional and seems to be very knowledgeable. "
" The lady that checked me in was very helpful,polite,and very courteous. Her name was HB is I think what was on my paperwork. Jeff did my MRI. Very outstanding work. Very helpful and polite. He helped me from the waiting room to the MRI and back to the waiting room. Always was checking on me during the MRI whenever they had to put the dye in. Thank y’all for treating me so kind and I will always come and refer people to y’alls facility "
" Dr Harper and staff are amazing people "
" I love "
" Dr. Harper was very professional and extremely knowledgeable as pertains to my specific needs. Front office staff was friendly, courteous and efficient. "
" Everything thing was positive "
" Sometimes it feels like my care provider hijacks the conversation, talking about her experience, instead of listening to mine. I know she is trying to empathize, but it usually comes off as her wanting to talk about her family. And it doesn’t leave much time in our appointment for me to express my concerns. "
" My Counselor has helped me in so many ways. She is always truthful, and encourages me to be myself. She helps me see where I can change my way of thinking for the positive. "
" Kaye and her staff have been courteous and professional as well as sympathetic and empathetic to my concerns. I thank them tremendously! "
" Dr. Harper is wonderful! "
" I have switched providers so I can use the doctors at UT as my primary healthcare providers. "
" Staff is very courteous and helpful. "
" Everyone was were helpful and friendly. "
" I am thankful for this office! My family needed them and still do. They continue to invest in our lives and it has changed our family for the better! Individually and as a whole! We are grateful for all parties and hope they feel the same. "
" I have been getting excellent help at Clinical Associates of East Texas for several years now. My time spent in therapy has been a healing experience that has helped me grow in all aspects of my life. I thank everyone that works there. I am truly grateful. "
" It's such a relief knowing I'm going to get the care I need. Things became clearer during my evaluation and I haven't even had my first session. I'm hopeful for the future for the first time in forever. "
" Even though my daughter's insurance won't cover the cost of the testing I drove 2.5 hours each way for we were given ways to get her school to do the testing. I was very happy when we left the office. "
" I was made comfortable I felt relax talking to the doctor "
" Staff is courteous and very helpful. "
" Dr. Sandy ? was very nice and hopefully we can fix this vise that’s suffocating my over all well being. I looked forward to speaking with her again. Thanks , and God bless "
" Very sensitive and helpful in all aspects of service and care. "
" Every one was great.Went above and beyond to help me. "
" The staff that worked with my 5 year old child, Dr. Harper and another lady, were very kind and calm. Very sweet and pleasant. They made it a very easy experience for him. Thank you so much! "
" I am unsure what happens next after official test results come in. "
" Kaye Rogers has been my counselor since mid 2000. She is very professional, and compassionate, and helps. me with my bumps in the roads of life. Thank you! "
" The people here take very good care of and don’t mind answering any questions you have to ask "
" Very nice people "
" Clinical Associates is THE BEST! Dr. Sandy Harper is in is in a league of her own!! "
" I am so blessed to have found Tamara. She is helping me to change my whole thinking process about myself. Believe me when I say this is one of the most difficult things I have ever had to do as I have never loved myself and I am 68. This is a lot of years to have to dig through and now I am beginning to blossom into the person God wants me to be. I could not have done this without Tamara. I love her and I am so blessed that God has put her into my life. I look forward to Monday's so I can be with her and learn more!. "
" What a great experience I had with nice, helpful people! "
" Excellent Staff, Counselors, and Psychologists. "
" Doc Harper was super sweet. I would, definitely, return for her counsel if necessary. "
" I think Becky is amazing and has helped me a lot. "
" Expensive-but what isn’t these days? "
" Staff is wonderful, always cheerful and courteous. "
" Dr Ridenour is wonderful and even gave me suggestions that I had not thought of. I definitely am following through with his recommendations. "
" Without Kaye Rogers, I would not be where I am today. I thank God that she came into my life when I needed help. "
" I was not informed that my initial visit would be 3 hours when I scheduled the appointment. This caused a delay in me getting to work. When I arrived there was no one at the check in desk and once the lady came to the window she did not introduce herself. She was dry and not very friendly but got the job done. I also had to do a test on the computer and was placed in a common room. I had a hard time concentrating on the test because I do not like someone standing behind me or up around me while performing tasks. Patients time should not be interrupted during testing for any reason especially since patients you are servicing may be having a mental health related issue. While I was testing one on one with a counselor there were at least 2 to 3 occasions where someone stopped at her door to ask questions or find forms. This is why I could not rate my experience their as excellent. The time with my provider was however excellent. "
" The staff and Dr. Was wonderful. Thank you "
" Made me very comfortable during a stressful experience "
" Had to cancel the appointment ...they wanted $30.00 copay plus $500.00 deductible plus office charges it was in excess of $600.00 and I do not have the funds right now for this. "
" Need a table with chairs or desk for patient comfort in completing all the required paperwork and tests. Very awkward handling all that paperwork on a clipboard. "
" Dr. Ridenour has stuck with me through all my trials and good times as well, never wavering like other mental health care professionals have in my past. Dr. Ridenour ‘s demeanor is sensitive, sincere, highly insightful and always kind. I would recommend Dr. Ridenour to anyone with mental health issues or anyone just going through a hard time. "
" Dr Ridenour was very honest and simple. Straight to the point. Thank you for helping me understand my situation. "
" Dr. Harper was very courteous of my reason for visiting. "
" I felt impowered to help my grandchild. Good information, glad we went "
" Front desk staff just gave me papers to feel out and ask for insurance card. I was not greeted in a Welcoming or friendly Manner. My counselor Mrs Walker was excellent. "
" The entire staff has been fabulous! Rebecca Walker is worth more than her weight in gold! She has helped my son and me tremendously! "
" Dr. Ridenour is an exceptional, caring doctor. He is sensitive to my needs and offers a high level of support leading me to make independent decisions to improve my mental well being. I would recommend him to all ages and situations. "
" Sandy Harper is so incredibly kind and focused on helping her patients. This is an amazing place and I would highly recommend it to anyone needing to have testing done for learning disabilities with their children. "
Eliabeth baylee J.
" It was a good experience, just a little longer than expected. "
" The compassion that Kaye Rogers gives, gives me a safe place to express my fears and tears. I never cry at home like I cry there. I feel drained after a cry like I cried yesterday. The staff is just as compassionate, Thank you Jodie for your help yesterday. God bless each and everyone there. Merry CHRISTmas! "
" I see Dr. Harper and she as helped me tremendously with lots of different issues. Her staff is kind and competent and always respectful.Dr. Harper is insightful and offers me exactly what I need.I am very grateful for Dr. Harper and the staff at the clinic. "
" Staff and Dr. Sandy Harper were amazing! "
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