Recent Reviews

 July 6, 2020

" I have been extremely pleased with the services provided at Hampton Roads ENT, especially with Ms. Paula Figgs, who is an expert medical professional. "

 July 5, 2020

" I love the quality of care and the process for which my health and the health and safety of all of the patients and staff is maintained. I wish that all other doctor offices would be as thorough and take the same precautions to provide the same assurance of care for patients, doctors and staff! "

 July 3, 2020

" Great experience overall "

 July 3, 2020

" Melissa Kistner is very caring and a great asset to this practice. Dr. Lindsay is a great Dr. doctor also and treats his patients great. "

 July 3, 2020

" I have been so pleased with the polite, professional and knowledgeable staff I wish I could send them more business. If anyone asked me if I know a good ENT I can say no. I know a great ENT. "

 July 2, 2020

" Front desk staff is very friendly, courteous and efficiently run. I was seen promptly by Dr. Jacobson. He took his time with me and is extremely thorough. He has an excellent bedside manner. "

 July 2, 2020

" Dr.Jacobson is kind, caring, and friendly doctor. "

 July 2, 2020

" First appointment. Wonderful, caring staff. "

 July 2, 2020

" It was very quick getting in and getting out with no inconvenience great appointment.It was very quick getting in and getting out with no inconvenience grade appointment�� "

 July 1, 2020

" I’ve always been very pleased with the care I receive. It’s not only the care but the helpfulness and friendliness of everyone. Thank you! "

 July 1, 2020

" I Love Dr Lindsay's office!!!! "

 July 1, 2020

" Excellent service "

 July 1, 2020

" Several of the front desk staff were wearing masks but did not have their noses covered. "

 July 1, 2020

" Very knowledgeable. "

 July 1, 2020

" I had a very good experience if you good say you have a great experience having a or getting ready to have a colonoscopy. ;-) "

 July 1, 2020

" Web site a little difficult to navigate. "

 June 30, 2020

" I love you guys! I’ve been coming for years and dr Howard is one of my favorite doctors. "

 June 30, 2020

" NP Patterson is great, thorough and knew my patient history! I am a regular with the practice and this is my first tele health visit! Consistently excellent care regardless of if I am making an in person or tele visit! "

 June 30, 2020

" Safe and competent environment which is very needed at this time. Nonetheless, everyone was kind and caring "

 June 30, 2020

" A great practice. "

 June 30, 2020

" Dr. Jacobson and his team are absolutely amazing, and Dr. J is an angel!! I'm a longtime client and he always, always takes care of me. "

 June 27, 2020

" Need to post signs showing allergy shot patients in one area and office visit patients in another. "

 June 26, 2020

" I have always had excellent care st Dr. Jacobson's office. His staff is personable and professional. I have recommended him to several people. "

 June 26, 2020

" Amazing staff and dr Jacobson was phenomenal. Ty to Lisa for getting Me in so quickly "

 June 25, 2020

" My husband had surgery done by Dr. Howard a few years back and Dr. Howard was very clear with him about the pro's and cons of this surgery, which a lot of doctors aren't. Everything went very well with the surgery. So when I had problems with my throat I made appointment with him, I was very happy with the way he took care of me. Dr. Howard has done all he can for me as of now, but he is setting up a appointment with a specialist for me. I think very highly of a doctor that doesn't waste my time or my money, he very much let my husband and I know that he will be there if I want or need to see him in the future. I know there is no one perfect in this world, but I was very happy with the care and everything he did for me. I would very much recommend him to anyone that has problems in his field of work. "

 June 25, 2020

" Wonderful care "

 June 25, 2020

" Very nice and listened to my concerns "

 June 24, 2020

" The staff demonstrates excellent customer relations. They are extremely courteous and follow through on helping patients have a positive office visit. "

 June 24, 2020

" This is a first-class operation...all good. "

 June 24, 2020

" My visit was very comfortable. especially considering all we’re dealing with right now. Thanks "

 June 24, 2020

" Your caring is a necessary part of our medication. "

 June 24, 2020

" Dr. Howard is great! "

 June 24, 2020

" It is always comforting to have an appointment here. The entire staff (EVERYONE) is exceedingly caring and helpful. I always leave knowing I have received the best care available. All should be congratulated and thanked. Thank you. "

 June 23, 2020

" Everyone is always friendly. My 3 year old loves going there. "

 June 23, 2020

" Mr Michael Jacobson is the Best ENT Dr. I always have the best experience and his staff! "

 June 23, 2020

" You as a patient get great care "

 June 23, 2020

" Dr.Jacobson was very Attentive and Understanding of my ongoing health issue. It is so nice to have such caring Doctor. Thank you for Your Service and Your Care Dr. Jacobson! "

 June 23, 2020

" Because of the Covid virus, this was a tele-visit. I find the "Follow My Health" web site to be more difficult to navigate than sites being used by other medical offices. Improving this form of communication with patients would be my only suggestion for improving the Hampton Roads ENT Practice. The doctors and staff are wonderful and greatly appreciated by me. Thanks! "

 June 23, 2020

" They are very friendly and helpful "

 June 23, 2020

" Ni more surveys please. This is the 3rd. "

 June 23, 2020

" I have called your receptionist and asked to sign up for your patient portal. As of this date and time she has not called back. I can’t understand why it It is taking so long. Very disappointed "

 June 23, 2020

" Made COVID less scary by being friendly and professional! "

 June 23, 2020

" Dr. Bacon is very good and I like his bedside manner. "

 June 22, 2020

" Both Dr.Howard and his nurse (sorry, I forgot her name)were exceptionally personable, professional and caring. I have already told two friends about the practice and Dr. Howard. He came very highly recommended by several friends who happen to be medical professionals and I can certainly see why. He has a team who are head and shoulders above any other. "

 June 19, 2020

" Dr. Patterson was knowledgeable and very helpful with my situation. "

 June 18, 2020

" Dr. Jacobson is outstanding. He is a very competent and caring doctor. He is treating my many allergies and sleep apnea and I must say that he has literally given me back my life. I highly recommend Dr. Jacobson. In addition to being highly professional, he is a very nice man. "

 June 18, 2020

" You're Audiologist is top notch people! "

 June 18, 2020

" no additional comments needed "

 June 18, 2020

" First class practice in every respect. Front office staff are kind, patient and helpful. "

 June 18, 2020

" Great staff, professional, outstanding doctor, very nice facility and parking. "

 June 17, 2020

" I felt very safe coming into the office and throughout the appointment. I appreciate your efforts! "

 June 17, 2020

" I really trust this Doctor. Explained everything I need to know. Very thorough. "

 June 17, 2020

" Paula was very thorough in removing my vast earwax deposits. Thank you! "

 June 16, 2020

" I was pleasantly surprised by my most recent appointment with Dr. Jacobson. Both the staff and medical team were friendly and extremely helpful. Thank you, Jill Brown "

 June 16, 2020

" I was pleased with the professional manner in which I was treated. I would recommend Hampton Roads ENT to colleagues, family and friends. "

 June 16, 2020

" ENT Allergy and the Staff and Dr’s , and nurses and Dr. Beacon are absolutely amazing and I thank them all for their outstanding service and would definitely recommend anyone that is looking for an allergy Dr. to come to their office "

 June 16, 2020

" I have been a patient of Dr. Bacon since the early 90’s. Through the years his He has always been a kind and caring doctor who truly cares about his patients well being and not only listens to his patients but hears you. Marilyn Woodall "

 June 16, 2020

" I've never had a bad visit. Dr. Lindsay is a great ENT. "

 June 16, 2020

" DR Jacobsen is the Best! "

 June 16, 2020

" I really liked Dr. Lindsey he was awesome. "

 June 14, 2020

" The ladies i see for my allergy shots every week are absolutely amazing! Thank you all for the great work you do! "

 June 12, 2020

" Staff was excellent from the time we called for an appointment to the checkout. Dr Jacobsen is and always has been special. "

 June 12, 2020

" Although my wife has gone to Dr. Hart (audiologist) for some time, this was my first time as her patient. And I was very impressed! She is wonderful and for now she is the audiologist for both me and my wife. "

 June 12, 2020

" Overall very good service. The office has helped me significantly with all my issues and understanding what's been going on. I truly appreciate them. I have had horrible dizziness, ringing, and intermittent hearing loss. After years of tests they found out my issue and I am able to tackle it with their guidance. "

 June 12, 2020

" Very verry good "

 June 12, 2020

" I always appreciate the amount of care Dr. Jacobson shares. You can tell that he truly cares about your health and how you feel. "

 June 12, 2020

" Wait time too long. "

 June 12, 2020

" Dr. Jacobson was so kind, warm and compassionate. He listened to our concerns and clearly explained our options. He was very I standing and made us feel very comfortable. We are so appreciative of his help and expertise. "

 June 12, 2020

" Dr Bacon was absolutely comforting in my time of nervousness, will definitely recommend this office to others "

 June 11, 2020

" The office staff is always pleasant and helpful. The medical staff including those who administer allergy vaccine, are always friendly and professional. I have seen both Drs. Jacobsen and Howard and have received excellent care. I have recommended this practice to others and am extremely appreciative of the care I’ve received. "

 June 11, 2020

" Great care during these COVID times; friendly and efficient welcome; tests and procedures explained clearly; good listening on th part of the doctors and nurses; relaxed yet professional atmosphere. "

 June 11, 2020

" Dr. Jacobson is so great and helpful. He did an amazing job with my surgery and answering all my questions afterward! "

 June 11, 2020

" Dr. Hart was very thorough in explaining the hearing test and the results. "

 June 11, 2020

" Waiting time was High "

 June 10, 2020

" Very quick and very courteous! With all the COVID 19 changes they made the whole appointment seamless and Dr Beacon was excellent as usual. "

 June 10, 2020

" It was perfect! "

 June 10, 2020

" This is the best group of doctors I have ever had the pleasure of working with. Always professional, upbeat, and informative. "

 June 10, 2020

" It took a little while to have this appointment scheduled, but once it was everything about the entire visit was smooth and helpful! The entire team, from reception to nursing assistant to doctor to follow-up specialists were all courteous, helpful, and informative. With follow-up tests needed, I walked out of my preliminary exam feeling much better about getting to the bottom of what allergies I may have (including how to treat & care for my associated issues) and a positive experience thus far! "

 June 10, 2020

" N/A "

 June 10, 2020

" I always have a great experience at ENT. Dr. Lindsey is a great doctor!! "

 June 9, 2020

" Dr. Courtney Hart was excellent, as always. She listens and thoroughly explains all procedures, and takes adequate time with her patients. She is a joy to work with. The receptionists are excellent, very helpful and courteous. They took extra care to follow Covid-19 safety measures. "

 June 9, 2020

" Nothing short of exceptional as usual. "

 June 9, 2020

" Always a pleasure to see Dr Jacobsen and staff. "

 June 9, 2020

" Was prescribed an ointment for ear itching to pick up at Walmart on Monticello .They did not have order and were to text when ready...have heard nothing? "

 June 9, 2020

" Mike Jacobson rocks! I have been a patient of his for close to 20 years. He's knowledgeable, warm, and compassionate, and possessed of excellent listening skills. "

 June 9, 2020

" I was surprised to see magazines left out, and pens not being cleaned after use. "

 June 9, 2020

" Professional, courteous, timely. "

 June 9, 2020

" The door screener had to inform the receptionist I had been waiting ten minutes to be checked in. "

 June 7, 2020

" I waited over 30 minutes for my appointment. This has never happened before. But the front deck and the girls there are awesome. "

 June 6, 2020

" Very happy with appointment. "

 June 6, 2020

" The move from the phreesia sign in to the doxy telemedicine experience went fine at first, but when I could not connect with dr howard from within the telemedicine app, I no longer had a "front door" to start over. Apparently the problem was the browser (Safari) that I was using -- it got me all the way through to this point, so when I saw the message in the telemedicine app to please use Chrome or Firefox, I just continued. I received a phone call and explained my problem and asked if there was a link she could give me for the dr's visit -- yes -- and to hold while I concurrently pulled up the Firefox browser and popped right into my session with DR. Howard. So -- the sign in process needs some adapting to the new user experience. Something simple like 1) when I get my email to tell me what browser to use, and 2) maybe again when phressia starts or when it ends. Getting the browser message when I am already too far into the process just stopped me in my tracks. Thank you for starting to use telemedicine. We are all learning as we go along right now. Hope my remarks are helpful. My professional work included design for the users of computer systems. "

 June 6, 2020

" Very helpful and courteous to my issues. Listen to me when I talk about my issues. Not only did I find relief of my problem but was given help for future occurrences. "

 June 5, 2020

" Very friendly and professional. It was almost like family and a great exam! "

 June 4, 2020

" The kids love Dr Howard�� "

 June 4, 2020

" Cannot say enough great things about dr. Howard and the staff there in Gloucester double A+ "

 June 4, 2020

" I always enjoy my visits with Dr. Howard , he is an excellent doctor. "

 June 4, 2020

" Pleasant environment & caring staff "

 June 4, 2020

" I received the medical care which I needed and was satisfied. "

 June 4, 2020

" I love it here! Everyone is very helpful and encouraging! Thank you!! "

 June 3, 2020

" The office set up to protect customers during this pandemic was well handled & professional.... "

 June 3, 2020

" Dr. Hart is through and a delight to see. She always explains everything and speaks load enough so I can hear her. "

 June 3, 2020

" Love the office staff! "

 June 3, 2020

" Love Dr. Howard and staff! They are all always very friendly and courteous! I have never had any issues with any of the staff since becoming a patient 2 1/2 years ago! "

 June 2, 2020

" Dr Lindsay and his staff were, and are always, courteous and friendly. Everyone wore masks and my mom (the patient) and I felt safe and protected. "

 June 2, 2020

" Dr. Hart is top notch. It is a pleasure to deal with someone that really understands what they are doing. "

 June 2, 2020

" The wait was shorter this time. I'm not sure why but keep it up. "

 June 2, 2020

" everyone was so very nice, I'm glad I made my appointment with y'all. "

 June 1, 2020

" So appreciative fir getying me a fast appointment... I was very scared,but you all made me feel very much at Ease..Sincerely,karenKinder "

 May 31, 2020

" Dr Jacobson is best doctor in Williamsburg! "

 May 30, 2020

" You all are so friendly and efficient! Dr. Hart is the best! "

 May 30, 2020

" My service and care are always excellent at when I visit Williamsburg Ear and Allergy Ent Care "

 May 30, 2020

" My 1 week old daughter had her tongue tie released by Dr. Jacobson and it went as smoothly as I could have hoped for! Dr. Jacobson was so kind and caring, explained the procedure well, and was very efficient. All of the staff was very friendly and helpful. I would absolutely return to see Dr. Jacobson and recommend him and his office to others. "

 May 30, 2020

" Always a pleasure to visit Dr. Jacobson at ENT Williamsburg. He is pleasant, knowledgeable, courteous, and always knows how to fix the problem. He changed my life with his medical expertise. "

 May 30, 2020

" I love that they took everyone’s temperature prior to entering the ENT’s office. They really took the time to make sure everyone was as safe as possible. The layout of chairs, the constant sanitizing of things I touched, and we never crossed another person in the hallways. They did an amazing job! "

 May 30, 2020

" Dr Jacobson and staff are AMAZING!!! "

 May 30, 2020

" Appreciated that I could reach your office and speak to a person. Dr Howard was compassionate and took time to explain. My first experience with your office was comfortable welcoming safe and reassuring. Thank you to all! "

 May 30, 2020

" Great Professional Service, as always.�� "

 May 30, 2020

" Doc was awesome and kinda cute too . He helped me a lot "

 May 30, 2020

" MD & staff were friendly and informative. Thorough exam done, and skin patch test coming up soon. Treatment for now is a lot to withstand, but necessary. Hopefully we can slowly alleviate my constant itching issues with allergy findings and shots if required. Thank You, Melinda Parker. "

 May 29, 2020

" Thank you for your assistance and seeing me so quickly. "

 May 29, 2020

" Overall excellent experience. However, I don't think a 45 minute wait beyond my appointment time is very good customer service. I would have expected to be told upfront of the long wait time. "

 May 29, 2020

" The wait is very long. One hour from sitting in the waiting room to having the doctor walk into the examining room. "

 May 29, 2020

" Dr Jacobson is a listening physician. He listens to the whole problem and then includes me in the solution "

 May 29, 2020

" Temperature in room is very warm especially with the mask on! The doctor and staff were excellent!!! I believe I probably had a bit of an anxiety attack and everyone was so helpful and I appreciate all of their kini "

 May 28, 2020

" Love dr Jacobson "

 May 28, 2020

" Very good "

 May 28, 2020

" I was referred to Dr. Howard by Velocity Care and a neighbor. They are great with helping me with the quality care that I need. "

 May 28, 2020

" Dr. Jacobson is a great and caring doctor and has an amazing staff. "

 May 28, 2020

" As an HOH person, I appreciate the extra effort to communicate especially where the masks are concerned. "

 May 27, 2020

" We appreciate getting us in quickly to an appointment. "

 May 27, 2020

" Dr. Bacon and his staff has always been pleasant. Best ENT team ever. "

 May 22, 2020

" Very friendly and welcoming staff. Very efficient at making you comfortable. Explained everything in detail and fielded questions that came up. Always a pleasure to go to see someone that is good at what they do. "

 May 22, 2020

" I was happy an please the service and help I received "

 May 22, 2020

" Dr. Jacobson is a miracle worker! In one visit he sized up the cause of my never-stop runny nose that several other docs were unable to do. I’ve had this problem for years. I’ve been so frustrated I used cotton balls to slow down the flow. After 30 minutes they would be totally saturated and leak. Dr. Jacobson made a great difference in my quality of life!! "

 May 22, 2020

" Dr Jacobson is amazing. He is kind and patient. He listens to my concerns and explains things in detail. It is clear that he cares about his patients well being and I would recommend him to anyone in need of a great ENT doctor. He’s the best. And his staff is wonderful as well. "

 May 21, 2020

" A pleasure being a patient w/ ENT! "

 May 21, 2020

" Dr Jacobson and staff are the best. "

 May 21, 2020

" Very impressed with Dr Lindsay. I believe the suggestions he made will help "

 May 21, 2020

" Dr. Howard has a very pleasant manner and I would highly recommend him. "

 May 21, 2020

" Lisa Coffey is ALWAYS very professional and has the attitude of caring and wanting to help. Dr. Jacobson's team is also wonderful including Dr. J. "

 May 20, 2020

" I saw Dr. Patterson for what I expected was a sinus infection. It was and she gave me some medication to clear it up and set up an appointment for 2 weeks to ensure it goes away. Dr. Patterson is always helpful, attentive, and very professional. "

 May 20, 2020

" Great as always. Thanks so much. "

 May 20, 2020

" Everyone one was great to deal with, from the young lady at the door checking people in to the young lady helping me in the room to the young lady checking me out, this has to be the best experience I have had here.. keep up the great work "

 May 20, 2020

" So far, so good. "

 May 20, 2020

" Thanks! Very professional! "

 May 19, 2020

" I always have excellent service. Highly recommended! "

 May 19, 2020

" Dr Jacobsen is very companionate and takes all the time he needs I tell everyone if they need a good ent dr Jacobsen is the one "

 May 19, 2020

" Dr. Howard is a very professional doctor who has been taking care of me for over two years and I’m much better from his care. He and his staff are very pleasant and respectful To all. "

 May 19, 2020

" Called and had an appt the same day "

 May 19, 2020

" I was taking care of very well .The doctor makes me feel very comfortable. I enjoy Dr Patterson taking care of me "

 May 19, 2020

" I have the highest praise for Dr. Jacobson and his staff. Dr. Jacobson seems genuinely concerned about my current health and attentively listens to my explanations in regard to my symptoms. I feel fortunate to be his patient. "

 May 16, 2020

" Sat in car for 30 minutes waiting with no update from reception before i finally went upstairs to get a status update. When I called before going up there was no answer. "

 May 15, 2020

" Instructions were very clear. "

 May 14, 2020

" Dr. Jacobson was Amazing! Very attentive to my issue, and very Informative. I took his prescribed medicine and felt a huge relief the same day. Thank you, I will be back in a on my follow-up. See You Soon! "

 May 14, 2020

" I was particularly impressed with having someone in the lobby to regulate the accumulation of people in the office. Thanks!!! "

 May 14, 2020

" I was offered an appointment at my car and accepted. This was a chemo week for me and I had 5FU pump and concern about coming in office. The appointment was without a hitch. Dr Howard and nurse were at my car on time. Adequate time addressed my needs and physical exam for ent thorough. So very grateful for this out of the ordinary approach to meets patients needs and concern. I felt great comfort in this. "

 May 14, 2020

" I’m very happy with Dr. Lindsay and NP Melissa. Their treatment and care has improved my life. "

 May 14, 2020

" Waiting time was considerably longer than I extected but I understand they were very busy. I was not pleased with the number of people who were not wearing masks in the waiting room as well as the fact that there a number of non patients without masks. These were not people who were needed to accompany patients into the clinical area. A number of offices have taken steps to prevent this situation. "

 May 14, 2020

" I tried to call to make a follow up appointment twice. I still haven't received a call back. Dr. Jacobson and his clinical assistant were fabulous, as always. I always feel as if he has time to listen to me, and that he cares. I wish it was easier to make an appointment, or even to get through to the office. "

 May 13, 2020

" Kendall was great! She was very friendly, courteous and professional. Although my time spent with the doctor seemed rushed and somewhat impersonal, the office staff was great. "

 May 13, 2020

" Love Dr. Bacon!! Thanks for making my ear feel better! "

 May 13, 2020

" Over the years of treatment and follow-up by Dr. Jacobson and his staff, they have become like family. I value and trust their direction and advice. And I hear similar comments about Dr. Jacobson from friends in my community, when health issues are discussed and his name happens to be mentioned. "

 May 12, 2020

" I am so very thankful for the extra special care I received while in your care! Thankyou! "

 May 12, 2020

" I was very impressed and thankful for the protective measures Hampton Roads ENT have implemented in order to continue to provide service to patients in this COVID-19 environment. "

 May 12, 2020

" Would have liked a printout of which medications were sent to the pharmacy because they gave me a bit of trouble not knowing specifically which medicines i was picking up. "

 May 12, 2020

" I very much appreciate the time Paula And the assistant took in checking over my salivary gland issue. And recommending follow up testing. "

 May 9, 2020

" Dr. Hart--always great service, and most patient and helpful. "

 May 8, 2020

" Dr. Jacobson is top notch! I always recommend him all the time!P.A. Figs, the whole staff. "

 May 8, 2020

" Very good appointment for ear cleaning performed by Dr. Bacon. Felt safe with the covid-19 practices. "

 May 7, 2020

" Dr. Howard and his associates are always pleasant, polite and very caring.ive recommended 2 patients to his office. "

 May 7, 2020

" During this weird time in the world everyone In the office was courteous and very professional! I felt very cared for and safe while waiting for my appointment and during the office visit. Dr. Jacobson and staff were wonderful as always. "

 May 7, 2020

" Always solid from top to bottom. "

 May 7, 2020

" I had heard good things about Dr. Jacobson and I was pleased that everything I heard was true. He was kind and patient - listened to what had been going on and things I had attempted to take care of on my own and with my Primary Care doctor. He gave me good feedback about thoughts and ideas I had and gave me a solid plan to move forward with. The clinical assistant was also very kind and listened to the history. I have already recommended Dr. Jacobson to a friend who no longer has an ENT due to retirement. I appreciate the appointment and look forward to a positive outcome. "

 May 7, 2020

" Even with this virus, everyone was welcoming, professional, friendly and efficient. Any questions I had were handled so I could understand. Thank you. "

 May 6, 2020

" Dr Howard is the best! I have recommended him and the practice many times. "

 May 5, 2020

" Very professional and personable as always! "

 May 5, 2020

" Dr. Jacobson and staff are the best! "

 May 5, 2020

" I think you should use that neurological test as an interrogation technique lol! On that reverse spin I would confess. Teehee. Stay Healthy! "

 May 5, 2020

" Everyone was doing everything g they could to promote distanceing during this Covid 19 pandemic I felt all was being done for my safety. Everyone was very friendly and professional "

 May 5, 2020

" As always... great experience! "

 May 2, 2020

" I propose awarding Dr. Howard, and his entire staff, a 10% wage increase. This would be a fair and deserved adjustment, recognizing their exemplary care, expertise, and efficiency skills. O "

 April 30, 2020

" I had an online appointment, so some things did not apply "

 April 30, 2020

" Very nice people professional. "

 April 30, 2020

" Love Dr. Howard and his staff. Best ever. Thank you all for everything you do to help me live my best life. "

 April 30, 2020

" Dr. Jacobson is truly a caring and wonderful doctor!! "

 April 30, 2020

" The office was arranged so I felt safe in this age of Covid 19. Thank you. "

 April 29, 2020

" All my questions that I had about my medications, nodules, etc concerning of the them were answered. I thought that I would of had the test to see any improvement in the nodules after the Speech Therapy sessions that I had. I was told at my next appointment in three months that test will be done. Prescriptions for refills of the medications were given to continue especially for the acid reflex. "

 April 28, 2020

" Great Questions by Dr. / NP Beverly resulted in my getting the best medications to treat my symptoms. "

 April 28, 2020

" In light of all the protocols you have put in place for the safety of all, I was surprised and disappointed that patients were allowed to enter without face masks. I think this would make everyone feel better about being as protected as possible. "

 April 28, 2020

" love the staff here. Dr Lindsay is the best and his assistant Melissa is awesome too. Never have to wait long for appointment or allergy shots. "

 April 28, 2020

" I love Dr Howard and his entire staff. Always on time and so kind. "

 April 28, 2020

" Dr. Jacobson and his staff are wonderful. They were accommodating with all my concerns with precautions being taken regarding the virus pandemic. They quickly saw my elderly mom to limit potential exposure in the waiting room. He was able to diagnose my moms medical problem when many other doctors couldn’t. So thankful for them! "

 April 28, 2020

" Great staff and amazing doctor. Was very helpful and kind. He didn’t make me feel silly for bringing my son in for a simple runny nose. "

 April 27, 2020

" Courtney Hart is the audiologist who has been working with me to get the perfect solution to my hearing loss. She has been extremely helpful in testing my hearing, recommending the appropriate hearing aid, and following up with me to ensure the hearing aid is programmed optimally for my situation. Outstanding service. "

 April 26, 2020

" Once again, I was greeted at the door and given a wellness check. The reception area has been cleared of addition chairs and the remaining ones are 6ft apart. I appreciate the additional measures that were taken to ensure my health and safety. "

 April 25, 2020

" Given all that has been going on our visit was very good. We felt comfortable and relaxed. "

 April 25, 2020

" Entire staff was pleasant & respectful.Appointment was on time.Doctor listened to my comments & questions and did not rush me out of office.Very pleasant experience. "

 April 25, 2020

" He was great as always. He is a doctor who cares about patients concerns and health more then any other doctors I have seen thank you doctor Howard and his team "

 April 24, 2020

" everything went very good.all very nice and helpful. thanks. "

 April 24, 2020

" I felt very protected and safe at this office. Thank you all for easing my fears! "

 April 24, 2020

" It was my first time using the IPAD for a virtual meeting. The virtual meeting went great and Dr. Patterson was great. I felt comfortable doing the virtual meeting and would do it again. The questions prior to setting up the meeting was easy however at the end, you are prompted to pay any outstanding balances. I thought I had finished the link but until you finish that part, the system thinks you have not completed. I would suggest a change to allow you to complete questions without having to perform a payment. Payment could have already been sent. "

 April 24, 2020

" I was treated with respect, kindness, cleanliness, Dr was very helpful and took me seriously . "

 April 23, 2020

" Dr. J is great. Have known him for a few years, starting with my son who received two sets of ear tubes when he was very young. He and his entire staff are courteous and professional and always make you feel welcome and answer your questions at your level. I would recommend HR ENT to anyone needing an ENT. "

 April 23, 2020

" The Gloucester office is one of the best doctor's offices I have ever visited! "

 April 23, 2020

" Dr. Lindsay is seriously the best! I absolutely refuse to see anyone else. "

 April 23, 2020

" Dr. Howard, pulls no punches, he listens. Very thorough! I definetly will recommend him to my friends and family! "

 April 23, 2020

" I got the compound medicine for a reasonable price. They are delivering it to me. "

 April 23, 2020

" I was impressed with the safety measures in place. Before going upstairs there was a screening process of taking my temperature. In the waiting room seating was placed at the recommended distancing. The only other thing was that some patients came in without wearing a mask. This should be a requirement for entering the office. "

 April 23, 2020

" Melissa is great!! "

 April 22, 2020

" Loved the FaceTime call instead of coming in or traveling to the parking lot "

 April 22, 2020

" How about requiring all patients to wear a mask. If they can’t find any to purchase you could refer them to the CDC’s website site for instructions on how to make no-sew masks. Other sources can be found by Googling “face masks instructions - sew and no sew patterns “. "

 April 22, 2020

" I had a very good experience here. "

 April 22, 2020

" Loved the way people are being processed through the entire facility during this COVID-19 environment. Felt safe and got the satisfaction that the staff and doctors had everything under control. Great job!! Keep it up....... "

 April 22, 2020

" Everything was very good. "

 April 21, 2020

" I liked how safety and virus concerns were handled. Good, fast care, and I really liked D. Jacobson. "

 April 21, 2020

" Very respective "

 April 21, 2020

" Great team. "

 April 21, 2020

" I love this practice, Dr. Lindsay and all of the staff. They care for their patients and truly listen and refer them appropriately and put in their best effort to reach a resolution. I truly enjoy Hampton Roads ENT and even getting poked weekly because they listen and care for me. Thanks for being awesome and I truly appreciate everyone there. Keep up the great work. Also, you have done an exceptional job at transforming the practice to meet the needs of the pandemic. "

 April 21, 2020

" Only downside was the long wait. "

 April 21, 2020

" Dr Jacobson is fabulous. He listens and is totally concerned about my health. I have complete trust in him. "

 April 21, 2020

" Everyone was very polite and helpful. I had hardly any wait time. "

 April 17, 2020

" Dr. Jacobson is a wonderful doctor and is very personable and very interested in what you have to tell him. You definitely don’t feel like you’re being rushed out of the office. His staff is very professional and kind and I would recommend this practice to anyone in need of an ENT. "

 April 17, 2020

" Dr. Hart gave me a very thorough hearing exam. She explained the results in an easy to understand manner. She encouraged a follow up to monitor my hearing which I appreciated. "

 April 17, 2020

" I was so anxious going in immediately Dr. Lindsay and his team made me feel so Comfortable when I left we had a plan of action and a follow up Date, I would highly recommend dr. Lindsay "

 April 17, 2020

" With the current pandemic situation, felt very secure with the marks out front for social distance to the check in at the entrance to assure entrance. The whole experience was great, felt safe, welcomed in a timely fashion and topped off with the efficiency and friendly doctor taking care of my needs. Would highly recommend ENT to anyone. "

 April 17, 2020

" Always friendly and professional . "

 April 17, 2020

" I had a telepath appointment with Dr. Lindsay. It was clear , she ask me question about how the medications were doing. It was a very informative appt. I was satisfied. "

 April 17, 2020

" Very good experience I was impressed "

 April 17, 2020

" Doctor and staff were very helpful "

 April 16, 2020

" The receptionist was so patient and kind sa she helped me navigate the technology. Please keep her and tip her well. "

 April 16, 2020

" Thanks Dr. Howard that you are such a caring doctor to your patients. I’m so blessed that you took the time to take care of mine Heath issues by coming to my car for a check up . I’m completely satisfied with the visit and couldn’t ask for more. Again stay well and safe. Amy, your calm and caring spirit is well received ����Joyce Brizendine "

 April 16, 2020

" With the pandemic going on, the office staff was awesome and is helping me to recover. "

 April 16, 2020

" Very professional, friendly and efficient. "

 April 15, 2020

" Protecting employees and patients was absolutely top notch! Couldn’t have done any better. Thank you! "

 April 14, 2020

" I mistakenly came 2 hrs early, but I was worked into the schedule and was seen earlier. "

 April 14, 2020

" This was a great experience. They were very patient and courteous with my while I was logging on "

 April 14, 2020

" I am doing very much better since I changed to Dr. Howard. My allergy are more under control than before. "

 April 14, 2020

" Love Dr Bacon and Hampton Roads ENT!! "

 April 14, 2020

" I like Doctor Jacobson he is nice, attentive, and he takes his time not rushing with the patient. "

 April 14, 2020

" Dr. Lindsay and Staff are extremely efficient and very courteous. "

 April 11, 2020

" First-rate professional staff I felt safe and in a clean environment during this Coronavirus and the kirov got in from a physician dr. Lindsay has been nothing short of excellent "

 April 11, 2020

" Do not change anything in the office they do a great job looking after everyone that comes in to see the doctors Terry Shaeffer "

 April 9, 2020

" I had a good and fruitful conversation with Paula. Thank you. "

 April 9, 2020

" A great practice. Would recommend them with mo reservations. "

 April 8, 2020

" The Dr. That I saw was very curious and understanding of my situation "

 April 8, 2020

" I appreciate the time taken to call me and answer my questions and listen too me and being very curtious and professional "

 April 8, 2020

" Staff was very nice. Dr Bacon was excellent at explaining things "

 April 8, 2020

" Really appreciate being seen so promptly and efficiently during this difficult time. "

 April 8, 2020

" Everything was explained to me completely. The staff was wonderful! I also appreciate the care and safety measures taken during this trying time. Thank you! "

 April 8, 2020

" Simply Wonderful "

 April 7, 2020

" All professional. All listened carefully. A great visit. "

 April 7, 2020

" I liked the Telehealth visit with the doctor very much. "

 April 5, 2020

" Dr.Jacobson is a great doctor. He is always so professional and caring. The staff is also very efficient. "

 April 4, 2020

" I go to the Williamsburg office occassionally and the one in Gloucester very often but both locations are great. I trust everyone and they're always very friendly and helpful. I always know I'm in good hands. I've recommended these offices and Dr. Howard multiple times already. "

 April 4, 2020

" Angela was good to work with. She was very patient with me. "

 April 3, 2020

" Iget good care from Dr. Jacobson .. "

 April 3, 2020

" None better than Dr. Jacobson "

 April 3, 2020

" Everyone was VERY friendly and did everything in their Power to keep myself and other patients safe and healthy. "

 April 3, 2020

" I have been extremely pleased and satisfied with the service of all of the staff at your practice! Most of my experience has been with the Port Warwick office. I am especially pleased with my decision to move my treatment from a previous practice to Dr. Lindsay and Melissa and the allergy shot and administration staff. The service and lack of a cure from the previous Dr. was poor. He was condescending and gruff. As a result of Dr. Lindsay's successful cure, his ready willingness to listen and his referral to another great PCP, I severed my relationship with that medical group. I have made several recommendations based on my experiences. Thank you! I am hoping that when the time is right the Port Warwick office or another midtown NN location will be available. The Oyster Point complex is most convenient. BE SAFE! Ronald Y. Clough "

 April 2, 2020

" Dr. Howard and team are EXCELLENT! "

 April 2, 2020

" During this corona virus epidemic, it was nice to do my doctors visit by telephone. The doctor was patient with me and answered all my many questions. He adjusted my cpap machine and read my charts. What a great experience. "

 April 2, 2020

" Dr. Jacobson and his team provide compassionate and highly professional care. I also go to them (in Williamsburg) each week to get allergy shots, so I am very familiar with the office, and I am very pleased with all the nurses and technicians with whom I deal. During the COVID-19 crisis, they are taking extraordinary measures to keep the patients and the staff well, and I appreciate that, too. "

 April 2, 2020

" Dr .Howard and his staff are great , very lucky to have them ! "

 April 2, 2020

" Well done. Under control during the visit. Went smoothly "

 April 2, 2020

" They did very good trying to keep themselves n patients safe.thank u very much "

 April 2, 2020

" Utilized video conferencing. "

 April 1, 2020

" Keep up the good work "

 April 1, 2020

" Under the circumstances (COVID virus going around) They did a great job! "

 April 1, 2020

" ⭐⭐⭐⭐⭐ "

 March 31, 2020

" As there are current precautions being taken because of COVID 19, this office took every precaution seriously and felt like a safe environment. Excellent work by the administrator and the clinicians. "

 March 31, 2020

" Dr. Howard is a great ENT. I would highly recommend him to anyone!! "

 March 28, 2020

" The covid19 safety protocols in place are outstanding, "

 March 28, 2020

" This office has all smiles & Dr.Jacobson is more than just a top of the line ENT doctor , he’s friendly , caring , very knowledgeable and always makes you feel good when he walks through the door and says how are you ! �������� "

 March 27, 2020

" Dr. Jacobson is very polite and really listens to his patients. "

 March 27, 2020

" Was happy with appointment. Glad I didn’t have to leave home. Thank you. "

 March 27, 2020

" The clinical assistant was very pleasant and cheerful. I definitely noticed his positive demeanor. Also, Dr. Jacobsen is always approachable and genuinely cares about my health. "

 March 27, 2020

" I just have a hard time getting a hold of the office. "

 March 25, 2020

" I have been very pleased with the whole process that started 3 years ago "

 March 25, 2020

" Considering the current health situation my appointment process was very efficient and timely. I have absolutely no complaints. "

 March 25, 2020

" I was so thankful so be seen as I knew I had a sinus infection and suffered with a very painful headache for 5 days.. My primary dr. told me it was viral and told me to just stay home.. I was very upset of course. Thank you so much for seeing me and treating me during these hard times. Donna Rhodes "

 March 24, 2020

" Appreciate the fact that staff was screening patients and taking temperature prior to entering facility. Action assured Coronavirus (COVID-19) safety measures were in place to prevent further spreading. Chairs were separated at appropriate distance to avoid being to close to other patients. "

 March 24, 2020

" Job well done!!! "

 March 24, 2020

" not very friendly portal "

 March 24, 2020

" Thank you for seeing me. "

 March 22, 2020

" Dr. Howard and his staff are all outstanding professionals. Dr. Howard is always courteous, punctual, and thorough in his questions and physical examinations. He demonstrates compassion and concern and I always leave my appointments with confidence in his medical expertise. I would highly recommend Dr. Howard to my family and acquaintances. "

 March 21, 2020

" Dr. Lindsey is the best!!!! "

 March 21, 2020

" Only rated the second question with a “good” because I’m confused as to why I was prescribed one of the meds. I will contact the office. "

 March 21, 2020

" Kelli's assistant is fantastic! Gave me so much information about my hearing aid. She is a great benefit to your services. Thanks again for great service. Nicholas Knight "

 March 21, 2020

" Great "

 March 21, 2020

" As always the staff and provider were excellent "

 March 20, 2020

" At a most difficult time for Hampton Roads ENT I really commend your staff and doctors. I disliked having to come in because of the work load you are experiencing but also the recognition of the concern you all must have with so many patients presenting with similar issues to the virus. I saw the care staff is taking in making sure the office is as safe an environment as possible. Even the smallest detail, such as discarding pens after patient use, was followed. My hope and prayers for your safety and good health in a trying period. Rita McClennahan "

 March 20, 2020

" Happy with everything "

 March 20, 2020

" Paula Figg is so very good at answering concerns and making you feel extremely special and cared for. So glad that you have someone like her! Thank you for your care. Please stay healthy & safe. "

 March 19, 2020

" Katie provides exceptional care and service. "

 March 19, 2020

" Paula, PA and staff is very professional, caring and compassionate. I greatly appreciate all services provided, especially during this time of our National Emergency. It appears me they are following all health and safety regulations for patients and staff. I send my sincere thanks to everyone. Lynn "

 March 19, 2020

" Everyone was friendly, courteous and helpful. Thank You all!!! "

 March 19, 2020

" Dr. Howard and the entire staff were AWESOME! "

 March 19, 2020

" Dr Jacobson has been fantastic with both of our infants. I appreciate his expertise and willingness to be conservative in his approach when needed. Weighing risks and benefits of performing a procedure especially when such a young child is involved. I will always recommend Dr Jacobson for all ENT needs but especially for the care if infants with tongue and lip ties! "

 March 19, 2020

" Dr.Howard rocks "

 March 18, 2020

" Have always has good experiences at each visits "

 March 18, 2020

" I would like to have a bit more conversation with Dr Elgin. He has been my Dr for over 20 years and I would like a little bit more Feeling that he knows me and could at least communicate some degree of compassion. After all these years, and even deciding to go somewhere else, I keep coming back. He laughed today when he told me I needed to see Dr Keel who stated shots in my right eye for AMD. It just seemed inappropriate considering how I fear even the term MD. Jeankunkel "

 March 18, 2020

" Paula Figgs listened to my comments and changed the next appointment I hand for my next hearing test which made me feel she understood my concerns. "

 March 18, 2020

" Prompt friendly and efficient service. Met my desires.. "

 March 18, 2020

" great experiencs "

 March 18, 2020

" Still working of issues. The front office and clinical staff are so helpful, friendly, and courteous. And very timely, very short wait time. "

 March 17, 2020

" Dr. Figgs is WONDERFUL! "

 March 17, 2020

" I would like to know my bloodwork results. Thanks, Cheryl "

 March 17, 2020

" Thanks for continuing to care for patients in these uncertain times. "

 March 17, 2020

" Doc Bacon is awesome "

 March 17, 2020

" Dr. Smith explains everything and answers all of my questions. I am very satisfied with the care I receive at this office "

 March 17, 2020

" My appointment was at 10:30 AM. I was seen by the doctor evaluated, scheduled for a follow-up and left by 10:45 AM. Great service. "

 March 17, 2020

" Our whole family just about sees Dr. Howard! We love him he's a great dr.! "

 March 14, 2020

" Kelli Smith was excellent! She is knowledgeable and able to explain everything to me! I have had my hearing aids for two years. She has taken excellent care of me and my hearing aids. She’s the best!! "

 March 14, 2020

" I received excellent service from everyone I came in contact with during my appointment! "

 March 13, 2020

" I was a same-day, walk-in patient and should have gone to my primary care manager for my very sore throat. My reasoning, however, have a sore throat go to a throat doctor, As usual, even in the absence of Dr Bacon, the care I received was was 5-star excellent! "

 March 13, 2020

" Dr Jacobson is wonderful! I have been with him for a number of years and he is the best. "

 March 13, 2020

" Melissa and the staff were amazing and very helpful with my questions. They fit me in as a last minute appointment to check my stitches and answer my concerns. The service here makes the drive from Chesapeake worth it. "

 March 13, 2020

" Dr. Lindsay is great. His assistant Melissa is over the top.She is so caring and thoughtful. They make a wonderful team. Nancy "

 March 13, 2020

" Have been coming here for years, as my kids have when they were younger. Your clinic is the BEST! "

 March 12, 2020

" In the waiting room, I was particularly impressed with the empathy shown to an elderly patient shown by the young lady at the center station of the console. It was heartwarming to see her demonstrate consideration for the patient by explaining everything the patient needed in completing forms and reassuring her that everything would be taken care of for her. She even gave the patient a bottle of water when requested. She was absolutely the finest representative of your organization and I highly commend her to you based on the observations I made. I did not get her name but she is a lady with blond hair and glasses and occupies the center position when you check in for your appointment. "

 March 12, 2020

" My appt. was for 1:15 and Dr Jacobson came into the exam room to see me at approx 1:20. I was out of there by 1:45. Very pleasant experience. "

 March 12, 2020

" Dr. Paula was great!! "

 March 12, 2020

" I have been a patient at Hampton Roads ENT for a while now and always find the staff friendly, helpful, professional, and welcoming. They take the time to really "listen" to me when I have questions regarding allergy shots and other issues such as a newly diagnosed sinus infection. I highly recommend this practice to my friends and neighbors. "

 March 12, 2020

" Front Desk is always courteous and helpful! As for our actual appointment...we absolutely LOVE Paula Figgs! She walks in already informed with Jack's allergies & shot regime. She is super friendly, great with kids and gives excellent advice on small changes that could help with his seasonal allergies. She is also always on time and I never feel rushed to get out so she can move on to the next patient. Don't let her get away!!!! "

 March 11, 2020

" Dr Howard ALWAYS listens and waits for all my concerns to be addressed. "

 March 10, 2020

" During my last two visits, I have had to wait 45-60 minutes before going into my room. This is very frustrating. My experiences with the docor, nurses, and receptionists have been very positive. My recommendation would include having patients see the doctor at his/her appointment time. in addition, patient wait time should be included as part of the survey. "

 March 10, 2020

" Very happy with how I am being cared for by Dr Bacon & staff. "

 March 10, 2020

" Williamsburg is very fortunate to have this ENT medical facility. Everyone is kind, professional and helpful. Thank you Debbie Gurcsik "

 March 10, 2020

" Great practice - I would highly recommend Dr. Howard. His staff is wonderful. "

 March 10, 2020

" I just love melissa she is so nice and is very helpful and explains everything to me and make sure I'm comfortable with everything "

 March 10, 2020

" Dr. Bacon was very caring and helpful with some serious medical concerns. "

 March 10, 2020

" I love this office the staff polite and highly professional "

 March 10, 2020

" Care for the patient, as well as of the patient, is obvious in every interaction in the practice "

 March 10, 2020

" Dr. Jacobson and Brent were awesome. A friendly disposition and smile go along way. Thank you! "

 March 10, 2020

" Love the whole team! "

 March 10, 2020

" I got there early, they got me back and out before my appointment time. "

 March 10, 2020

" Front desk receptionist was very short when speaking and did not make eye contact. "

 March 10, 2020

" Excellent, Knowledgeable ENT practice! "

 March 8, 2020

" Everything was great "

 March 7, 2020

" Everything worked as it should.No delays .Dr.Howard was clear,concise and answered my questions regarding my condition. "

 March 7, 2020

" DR HART WAS FANTASTIC! "

 March 7, 2020

" Melissa the NP was very nice and provided excellent advice and service! "

 March 6, 2020

" Great service as always! "

 March 6, 2020

" Ms. Kistner (FNP-BC) was fantastic for actually listening to my complaints with my ears, and taking care of me. She was patient, proficient, and professional. I will definitely be back, should the need arise. "

 March 6, 2020

" Doctor Lindsey was fantastic. He was uplifting and upbeat. Exactly what was needed for my mother -- a recently diagnosed cancer patient. Thank you! "

 March 4, 2020

" Me. Patterson has always been very helpful ! "