Innovative Dermatology



PLANO,TX
Phone: (214) 919-3500
Services:
Dermatology
Insurance:
Please call for information.
Payment Accepted:
Major Credit Cards, Checks, Debit Cards, and Cash
Business Hours:
Monday
8 AM
-
5 PM
Tuesday
8 AM
-
5 PM
Wednesday
8 AM
-
5 PM
Thursday
8 AM
-
5 PM
Friday
8 AM
-
5 PM
Saturday
CLOSED
Sunday
CLOSED

Recent Reviews

 July 12, 2020

" Felt safe regarding the covid pandemic procedures. "

 July 10, 2020

" always an enjoyable office to visit. everyone is very friendly. "

 July 9, 2020

" Always a pleasant experience when I have an appointment with Heidi Cook. She Is very knowledgeable... "

 July 8, 2020

" HEIDI is the best. Caring, professional and highly intelligent. "

 July 8, 2020

" My appt was with Heidi who was fantastic!!! "

 July 8, 2020

" Everything from scheduling to check out went smoothly. Difficult times and I was uneasy about scheduling but felt safe. "

 July 8, 2020

" the only thing is that my script was not called in "

 July 8, 2020

" Heidi Cook and staff are the best most thoughtful and caring staff ever. Thanks for everything. Sincerely Melinda "

 July 3, 2020

" Doctor Carter was very helpful and caring, she really listen to you about your what you have been experiencing with your condition, and actually shows she cares about her patients. Her assistant and staff was very friendly and pleasant. "

 July 3, 2020

" Visit was good. But Dr. Carter gave me a prescription that never made it to my pharmacy. Don't know where the breakdown of info was. Am now in Michigan on vacation. Will call office to get prescription sent here. "

 July 2, 2020

" Rita is always super nice and of course Dr Carter is a gem! "

 July 2, 2020

" Always have a great experience with Dr Carter had the pleasure of meeting. Very professional, friendly and takes time to listen. Worth the hour drive. "

 July 1, 2020

" Always a pleasant experience! Dr. Desai is the best "

 June 27, 2020

" I am extremely happy to know that we have a black dermatologist in our community to treat black skin. It was also awesome to see the very intentional employment of diversity and inclusion with the staff. I will definitely be referring family and friends to Dr. Carter! "

 June 26, 2020

" Thanks everyone. I felt very safe. With this virus going around, I dread going anywhere. I felt safe and secure. Hope all of you stay safe. "

 June 26, 2020

" I loved Dr. Desai’s energy! I’m excited to see the results of my treatment! "

 June 26, 2020

" Always professional and expeditious. "

 June 25, 2020

" Love Dr. Carter and her staff "

 June 24, 2020

" Had to wait at front desk for check-in about 10 minutes but other than that I had a great experience. Everyone was professional & courteous. Dr. Carter is very knowledgeable, great bedside manner, professional and concerned. I love that she is looking for the cause of my problem & not just throwing meds at my problem. My experience was excellent. Thank you Dr. Carter and staff!!! "

 June 24, 2020

" Dr Desai listened to my situation and complaints. I have been struggling with a "very itchy" skin condition for over a year. I have finally found relief. Thankyou to my doctor and all staff. "

 June 24, 2020

" This is a well managed office. Very focused, Very Professional! "

 June 23, 2020

" Thanks to Dr Isaacson for taking time to hear my concerns. He helped me with getting the imaging done in my hometown. He also along with the audiologist explained benefits and draw backs to having an implant put in. "

 June 23, 2020

" I am always impressed with Dr. Desai’s knowledge, treatment of my problems, and communication skills. Plus his nurses and office staff are friendly and professional. But now I am doubly impressed with the precautions that his staff is taking for preventing COVID19. This is an impressive medical office... "

 June 20, 2020

" Everyone was so friendly in the office. The attention to detail is great in regards to cleanliness in the midst of the pandemic. I can tell that everyone truly cares and understands the importance of minimizing the spread and are not just going through the motions as if to pretend. Heidi was great - very intelligent and thorough. I required a couple of biopsies and the whole procedure had no pain. "

 June 19, 2020

" Dr. Carter & team are the best. The most professional and pleasant practice bar none. "

 June 18, 2020

" I am always very pleased with Heidi, nurses and staff. Heidi is thorough and knowledgeable. Very happy with this practice! "

 June 18, 2020

" Telemedicine is best. They made it so easy!!! Love it! Keep it going!! "

 June 18, 2020

" I have already referred friends to the practice "

 June 17, 2020

" Tamika at the front desk was very rude. Overall experience was great. Heidi and Michelle are wonderful. "

 June 17, 2020

" Heidi is the best. Pay her more "

 June 17, 2020

" Great experience I love Dr. Carter and her staff! "

 June 16, 2020

" Very intuitive and friendly staff and physician! "

 June 16, 2020

" Love Dr. Desai and the entire staff!!! They are an excellent team! "

 June 16, 2020

" Great staff, friendly and professional �� "

 June 13, 2020

" Exceptional medical practice. I’m blessed to have been referred to Dr. Desai. "

 June 13, 2020

" I am happy with this Dr.’s office. The appearance of the office, the staff is excellent, and so if Dr. Carter. "

 June 13, 2020

" Always a pleasant experience staff always helpful & courteous. Heidi Cook always very thorough & educational. "

 June 12, 2020

" Dr Desai. Excellent manner Explains unusual findings clearly Examination goes quickly and patient is thoroughly attended to. He is attentive to his patients questions in a cool manner. I have recommended several people to Visit Dr Desai. "

 June 12, 2020

" Even under the current social distancing conditions, the entire process went smoothly. Everyone on the staff was pleasant, professional, and engaged w me. Thank you "

 June 11, 2020

" Heidi always takes the time to explain every aspect of my visit and looks back at previous visits to ensure I’m not having any recurring issues and that my prescriptions are current. Michelle is also very thorough and attentive. The entire staff is always very pleasant and helpful. "

 June 11, 2020

" Everyone was warm and friendly "

 June 11, 2020

" Heidi is wonderful. Would recommend her to anyone. She makes you feel so comfortable. "

 June 11, 2020

" Still trying to get arms taken care of. Hope to have answer soon. "

 June 10, 2020

" I admire the staff and their excellent and professional advice. Thank you all for assisting me. "

 June 10, 2020

" The experience at Innovative Dermatology is always friendly and professional. Heidi Koch is wonderful! "

 June 10, 2020

" LOVE Dr. Desai...he is WONDERFUL!!! I am going to recommend him to anyone that needs a dermatologist!!! "

 June 10, 2020

" I have designated Dr Seemi as my preferred doctor and will continue with him and his staff One of the best doctors in the DFW "

 June 9, 2020

" The best dermatologist And staff!! "

 June 9, 2020

" Fix your phone choice features.. "

 June 6, 2020

" Best experience with a doctor I’ve ever had. "

 June 6, 2020

" The doctor was respectful and informative. Was very understanding to my situation. Had a great experience at the doctor's office for my first time going. Would recommend this office to my family and friends. Thanks for the experience and helping me feel comfortable. "

 June 6, 2020

" Always a pleasant experience to see Dr Desai and his staff. "

 June 5, 2020

" All of your staff are very professional, considerate, and knowledgeable. I love seeing Heidi and recommended her to a new employee today at work. I appreciate the extra care your office is taking regarding the Covid. I felt very comfortable. Thank you very much for being the best Dermatologist in Plano! "

 June 4, 2020

" Heidi is amazing and all the staff! Always have a good experience! "

 June 3, 2020

" I guess I didn’t listen closely enough to the instructions because I had to to call back with a ?. My fault problem probably. Thank you! "

 May 30, 2020

" Thank you for everything. Best medical treatments ever. Innovative Dermatology is the best. Thank you Heidi! "

 May 29, 2020

" It would be nice to get a reminder in advance to get there early when it’s time to update the yearly personal information paperwork. "

 May 29, 2020

" Friendly and courteous, never wait more than a few minutes. "

 May 28, 2020

" Always exceeds expectations "

 May 27, 2020

" Top notch Practice. Everyone was professional yet Made one feel like they belonged. The best Dermatologist! And staff. Michelle your always pleasant and caring. Thank you all very much. "

 May 27, 2020

" Heidi Cook is the best. I have trusted her care for many years "

 May 23, 2020

" Great place to go for dermatological needs. "

 May 22, 2020

" Dr. Desai and staff are awesome.........the best! "

 May 22, 2020

" I absolutely love Dr. Carter and her team!!!! "

 May 21, 2020

" Dr Desai and his staff are always professional and courteous. "

 May 21, 2020

" Couldn’t be more satisfied with the care that I get from Dr. Desai. He is amazing. "

 May 20, 2020

" As always, a pleasant experience with highly competent and caring examinations. "

 May 19, 2020

" Dr. Desai has been very helpful with my hyperpigmentation problem. He and his staff are very kind. "

 May 19, 2020

" Dr. Carter helped clear my daughters acne for that I will also be thankful. They way she explains makes everything seem easy. "

 May 17, 2020

" Telemedicine was a very efficient way to meet the doctor. I hope you keep this option for non critical care "

 May 16, 2020

" Every aspect of my visit was outstanding, this was my 1st experience conducting an online visit. I was pleasantly surprised and put at ease. Great job. "

 May 16, 2020

" I like this office, everyone seems very carrying. Thanks, Patricia Oliver "

 May 16, 2020

" The 45 minute wait was frustrating especially after the woman who answer the phone said to come on in, no one was waiting. Lousy balance issues force me to use the elevator over the stairs & hand rail. I saw a man go up the stairs when I entered the elevator. I Was about 15 seconds behind him. He went in almost immediately. A man left shortly next then the first man left. More patients arrived while only one more left before I was called. Once in Dr. Desai was his usual Saint, attentive, detailed in everything! The long wait was a bummer and unusual. "

 May 15, 2020

" Dr Carter is by far the best dermatologist ever!! "

 May 15, 2020

" Stay Safe y’all!❤️ "

 May 15, 2020

" It’s always nice to visit Dr. Desai’s office!! His staff always make me feel very welcome and at ease! Even at this time of COROV-19 I was very comfortable to be at their office! Very professional... Thank you for all you do!! Miriam Garcia-Volk "

 May 14, 2020

" Dr Carter and her team are amazing!! "

 May 13, 2020

" Calling in has an extensively long message and then endlessly receive vm which means you have to call baxk. Need to be able to twxt for entrance at appointment time. Need option to skip message, as well. "

 May 9, 2020

" The only thing that was confusing was trying to get ahold of someone in the office to let you know I had arrived. I tried for 20 minutes to get through to talk to someone. There was no option on the recording to talk to the receptionist. Other than that everything was wonderful! "

 May 9, 2020

" Dr Desai and the staff do an outstanding job of creating a safe environment for their patients. Their knowledge and professionalism is impressive. Thanks to all of you for making my first visit a positive experience! "

 May 8, 2020

" You guys are great! "

 May 6, 2020

" I couldn't really ask for a better experience. Scheduling was quick and painless, The waiting room wait was more than tolerable (and I was very happy to see COVID security precautions followed!). The staff were all wonderful, including the Doctor who saw me. Check was equally quick. Would definitely reccomend This office to my family or friends seeking dermatology work. "

 May 6, 2020

" Great! "

 May 5, 2020

" Dr. Carter is the best! As a cancer survivor she knows I’m always worried about my health and she treats me with such compassion and understanding. I appreciate her care of me so very much. I also appreciated her nurse who was so bubbly and friendly.... she helped me to calm down and feel at ease. My sincere thanks to both! "

 May 5, 2020

" Need clearer instructions for patients arriving for appointments during COVID-19. I arrived, called and had to olisten to all the recordings & prompts. Then I click on Dr, Carter and was asked to make a recording, event though I had an appt. So I redailed again, listened to all the instructions again and selected make a new appt. This allowed me to speak to a live person and let them know I'm here in the parking lot for my appt. "

 May 2, 2020

" It would be good to have online forms to fill out for new patients. You could even use survey software like SurveyMonkey or something similar to collect patient information. The printing out and scanning of forms is clunky and not too secure. "

 April 30, 2020

" first time during a video visit was very pleased. "

 April 30, 2020

" Dr. Carter was amazing and very personable. I’m so excited to start my journey to healthy skin with the help from her. I look forward to our next visit. "

 April 28, 2020

" Dr Carter runs an efficient practice and is very professional. Her bedside manner and communication were superb even as a tele-medicine visit. I highly recommend this dermatology practice. I have complete confidence in my dermatologist and her staff. "

 April 25, 2020

" The teleconference MD visit was a different twist to the normal office visit but actually everything turned out great and I couldn’t be more pleased. I thank Dr. Carter and her great team "

 April 25, 2020

" All staff members are very courteous. "

 April 24, 2020

" Staff and doctor were promp, courteous and efficient. "

 April 23, 2020

" We love Dr. Carter and all the staff!! "

 April 23, 2020

" This was my first televisit I have had. It was flawless. Everyone was very helpful and very understanding. Dr Carter took time to explain exactly what she thought the problem is with my thumb. We talked about how this happened and the best way to try and clear it up. Very happy patient and I did not have to leave the apartment. "

 April 23, 2020

" Dr. Carter and her entire staff are so polite and never hesitate to reasonably accomodate me during my visits and correspondence. They have yet to be unprofessional at any point. "

 April 23, 2020

" I Love Dr. Carter, she was very professional and understanding. "

 April 14, 2020

" Really enjoyed the convenience of the visit and still felt that my needs where met virtually and Dr. Carter always listens to my concerns. Thank you all "

 April 14, 2020

" Great office & staff. "

 April 11, 2020

" Great experience in this trying time. "

 April 10, 2020

" Dr. Carter and her team are awesome! Very attentive to my needs/goals. "

 April 9, 2020

" Thank goodness for the telemedicine option. "

 April 7, 2020

" Dr. Desai, Michelle, and Stacy were, as always, professional, compassionate, concerned, and above all caring! I really appreciate their expertise and sincere kindness. "

 April 4, 2020

" I love you guys!!! "

 April 3, 2020

" All went well over TelePresents - very happy with the everyone and everything "

 April 3, 2020

" Dr Carter is a vital asset to the community, I’m THANKFUL to have find a specialist that looks like me and can relate to my questions and concerns. "

 April 3, 2020

" The office has one of the best staffs and it starts from the top down. They are all pleasant, thoughtful, and nice. "

 April 1, 2020

" Everyone concerned and professional "

 March 29, 2020

" I’ve seen Dr. Carter numerous times, and she’s always so enthusiastic, in good spirits and takes her time listening and working with each patient according to their individual needs. Very grateful. This is a special thank you to all of you healthcare professionals in the office during this awful pandemic. I hope every one of you and your families are and continue to be in good health. "

 March 28, 2020

" This was a Video Telephone visit. "

 March 28, 2020

" Doctor Carter is so helpful!! "

 March 27, 2020

" The entire staff and Dr. are amazing. The telehealth process was super easy and a very effective for both my daughter and I. I love my new dermatologist and highly recommend any one visit. "

 March 26, 2020

" So happy that Dr. Carter could fit us in! Great experience and will def do it again!!! "

 March 26, 2020

" First time using telemedicine. A few hiccups with technology but overall it worked better than I expected. I credit the success to the strong team. Thanks to everyone. "

 March 19, 2020

" Receptionist much improved from last time I there. Dr. Is kind, gentle & informative. "

 March 17, 2020

" I've already recommended your dermatology practice to several friends and family members. Thank you for providing excellent service. -Karen Troutt "

 March 12, 2020

" Heidi’s team works very well together. "

 March 12, 2020

" Our appointment was with PA Heidi Cook. She & her assistant were so professional. They picked up on our anxiety and put us at ease. The procedure went well. Both were very gentle. "

 March 10, 2020

" Dr. Desai and his staff are wonderful. Dr. Desai provides excellent advice and is an excellent doctor. I recommend him to my family and friends. I wish I could say the same for all of my doctors. "

 March 7, 2020

" Everything was just perfect. And I'll seethe doctor again. Thanks David "

 March 3, 2020

" I’ve already recommended this dermatologist to a few of my friends. Always great service. "

 February 28, 2020

" Thank you very much for your expert care! "

 February 28, 2020

" This was my first experience, and i was very pleased with Dr. Carter and her staff. I was so pleasantly surprised that I was able to receive an appointment within the same month of my original call. Dr. Carter and her staff were pleasant, professional, and very knowledgeable. "

 February 28, 2020

" Thank you to the entire staff all went well. "

 February 27, 2020

" I really appreciate the confidence and efficiency with everything that we got done in the appointment. Very good doctor and staff �� "

 February 25, 2020

" Had to reschedule "

 February 23, 2020

" Dr. Carter is always very professional, knowledgeable and thorough. I refer my family members and friends to her. "

 February 22, 2020

" Could not have asked for better service and received it. Doctor was fantastic! Obviously very skilled since she cut two moles off with hardly any pain at all. May have been the first time I’ve needed medical assistance and the doctor put that much effort in and concern to minimize the pain before performing a procedure. These guys are really great. I will recommend them to anyone needing their professional assistance. And YES I’m going back! "

 February 20, 2020

" Heidi and Haley are a Perfect team!! "

 February 19, 2020

" Heidi Cook is outstanding. She has been tending to my skin for years and I trust her judgement and treatment. "

 February 18, 2020

" So glad I’m a new patient of dr Carter’s, loved her and her staff "

 February 18, 2020

" The whole experience was great. Staff is welcoming and professional. "

 February 14, 2020

" Our family loves Dr. Desai "

 February 13, 2020

" Myself, my wife and my daughter have been patients of Innovative Dermatology for the past ten years and have recommended them to many of our friends that have now become their patients. We will continue to recommend them. "

 February 11, 2020

" Appointment was at 10 and did not go back till 10:45 Was early to appointment at 9:45 "

 February 11, 2020

" They keep texting my husbands phone instead of mine for reminders and this survey. I brought it to the attention of the office staff when I was there yesterday. "

 February 11, 2020

" The entire staff are professional. I recommend them 100% "

 February 8, 2020

" Dr. Carter and her staff are outstanding. Both of my visits have been excellent experiences. I highly recommend her! Thank you for all you do! "

 February 7, 2020

" Dr Desai and his staff are excellent!! His explanation of treatment and care are beyond compare. I fully recommend Innovative Dermatology. Thank you!! "

 February 7, 2020

" Dr. Carter cares about her patients and her staff is professional. "

 February 7, 2020

" Was my first time and was a little nervous, but everyone made me feel like I have been there before!! It made it easy for me and will be going back as needed!! Thank you! "

 February 6, 2020

" I really was impressed with the nurse who took my blood! She was awesome! I don’t do well with needles and she is the best blood taker lol I have ever had and very pleasant Dr Carter and her staff were very professional I was indeed impressed "

 February 5, 2020

" Everyone in this office is so warm and pleasant. The doctor, nurses and overall staff are very thorough and make you feel like family! "

 February 5, 2020

" All my interactions were professional, courteous, informative and efficient. Hats off to the entire staff! "

 February 5, 2020

" The people were very nice and the check out person made me feel welcome. "

 February 5, 2020

" Longest wait I’ve ever had. Appointment was for 11 A. M. But wasn’t called until 11:32. "

 February 4, 2020

" I loved Dr. Carter! "

 February 4, 2020

" Dr. Carter is Knowledgable and took very good care of myself and my husband. "

 February 4, 2020

" Dr Deasi is one of most caring physician that I’ve known "

 February 4, 2020

" I love Dr. Carter. "

 January 29, 2020

" Dr Carter is extremely competent and personable. She’s supported by an office staff that is well trained and a pleasure to deal with. "

 January 25, 2020

" The service provided is always excellent. "

 January 25, 2020

" Dr. Carter and her staff were more than accommodating and extremely helpful. "

 January 21, 2020

" My problem vanished and had no resolution as to what I had. "

 January 18, 2020

" Everything was good. "

 January 18, 2020

" I love Dr. Carter and all her staff are very friendly and knowledgeable! "

 January 16, 2020

" Dr. Carter is most professional in her demeanor, yet friendly and easy to communicate with, and she invites you to ask questions about your concerns. She is succinct in her dialogue with the patient. All staff members performed their tasks efficiently. Keep up the outstanding work! "

 January 16, 2020

" Excellent. Miss. Cook is very personable and through. I felt very comfortable. "

 January 12, 2020

" Dr Desai is fantastic, listens well and makes me feel like he really cares. "

 January 4, 2020

" Heidi Cook was awesome but the wait time was terrible. It took over 30 mins. To see her "

 January 4, 2020

" I come to your practice because I like you. No need to send a survey. "

 January 1, 2020

" Dr. Desai and his staff are very personable and easy to talk to. "

 January 1, 2020

" Dr. Desai is always friendly and on time. "

 December 31, 2019

" Thanks Dr. Desai, Bobby Young - 12-31-19 "

 December 28, 2019

" Love Dr. Carter and her team. In 4 months, we are already seeing improvement. Thank you so much! "

 December 25, 2019

" Heidi and her team, from the front office staff, nurse, and check out, provided superior customer service! Heidi is professional, knowledgeable, and caring. Thanks for taking such great care of me and my daughter. "

 December 25, 2019

" I really appreciated the prompt lab results and phone call only three days after biopsy. Other offices have taken months and were difficult to obtain results, causing unnecessary stress. Not this office. The doctor was fantastic. She was filling in and not full time, but if she were to become full time I would request her. "

 December 23, 2019

" I actually look forward to seeing Heidi Cook and the assistants. They are friendly, funny and put you at ease. If any skin abnormality looks suspicious, they give very informative options on treatment. "

 December 20, 2019

" Dr. Carter and her staff are knowledgeable and thorough. Very gentle in their delivery of care and, best of all, kind. "

 December 19, 2019

" I am totally satisfied with my first two visits to your office. I saw the PA, Heidi Cook, both times. Keep up the great work! "

 December 19, 2019

" Always a good experience at your office. Dr. Carter is personable and professional. She spends time with each patient, making us feel very comfortable. "

 December 18, 2019

" Love, love love Dr Desai and his front desk girl ( I am sorry for not remembering her name)! The wait time was really long but considering I was not there for a medical issue ( cosmetic only) I cannot really complain. Again, Dr Desai is awesome!!!! I would not trust my face to anyone else!!! "

 December 17, 2019

" Always a great experience with Dr. Desai and his team. "

 December 13, 2019

" It was a relief to find Dr Carter. "

 November 27, 2019

" Heidi is a Gem! "

 November 20, 2019

" Heidi is a caring person and a very knowledgeable medical provider. "

 November 17, 2019

" Love Heidi! From the moment she walks in the room you feel like you have her full attention. She honestly seems to care about your concerns no matter how small. Last year you were not on my insurance and I saw another dermatologist for my annual check-up. She was competent but she wasn't Heidi! So glad to be back with your practice. "

 November 12, 2019

" Everyone was Courteous and helpful. Dr Desal and Michelle Are both very thoughtful and concerned with my issues. "

 November 8, 2019

" Dr. CARTERS der my son feel comfortable during his visit. She has superb bedside manners. "

 November 7, 2019

" Please start paying Heidi $500,000 a year. And give her a company car and all the stink bugs that her son wants to eat. She is great Peter Goidspeed "

 November 7, 2019

" Dr Carter and her entire staff are by far the nicest people I’ve ever met. "

 November 5, 2019

" The wait time was much better. That has been an issue in the past. "

 November 3, 2019

" Although said doctor, it was Keeley. She is excellent. Explains everything she does, what to expect and always checks to make sure you are ok while doing procedure. She is excellent "

 November 1, 2019

" Everyone was very personable and made us feel comfortable and cared for! "

 November 1, 2019

" We had to wait a long time for the doctor but it was the first time it happened so we figured it was trying to fit everyone in. So we are not considering this one time. "

 November 1, 2019

" When I originally called for an appointment, I had to leave a voicemail requesting a call back. I waited three weeks and never received a call back. So, I had to call again and request an appointment. This severely lengthened the time from when the issue first appeared to when the doctor was able to evaluate it. When dealing with skin cancer, I would expect more urgency. "

 October 29, 2019

" Dr Desai and his staff are always courteous, knowledgeable and efficient. "

 October 26, 2019

" I will definetly reccomend Dr. Carter to my friends!! "

 October 25, 2019

" My visit was great. I really liked Dr. Carter and her staff. "

 October 25, 2019

" Wonderful staff and doctor. Kind. Compassionate treatment. "

 October 23, 2019

" I have trusted Heidi Cook for several years and will continue to do so "

 October 16, 2019

" Everyone at Dr Desai’s office is friendly, courteous and professional. Heidi, the PA, treated me. I would definitely refer others to her. Heidi showed empathy and concern for my condition. I didn’t feel that at my referring dermatologist PA. "

 October 16, 2019

" Heidi is great! "

 October 16, 2019

" I have referred 3 people to you all. You do a great job!!! "

 October 15, 2019

" The reasons for my visits are often very serious and full of concern for me. Dr. Carter and the entire staff at Innovative Dermatology are friendly, efficient, extremely professional. This helps me feel welcomed and relaxed during my visits. I have and will continue to refer my friends and colleagues to Dr. Carter and her team. "

 October 10, 2019

" Doc kind of took care of another issue, then addressed the reason I came in for. Good that it worked out for me. "

 October 10, 2019

" Always a pleasant and professional experience. "

 October 9, 2019

" Everyone always professional, pleasant Dr Desai is fantastic "

 October 8, 2019

" My visit with Innovative was very good. Dr. Desai was forthright, courteous and focused. "

 October 5, 2019

" Overall excellent experience! "

 October 5, 2019

" I love Dr Desai - he’s the best! "

 October 4, 2019

" Very confidant in Dr. Carter and her excellent staff. "

 October 3, 2019

" Heidi and Dr Desai continue to provide outstanding and compassionate care to me, my family, and my patients! Dr Gothard "

 October 3, 2019

" The Dr. visit was great, my only complaint is the wait time to see the doctor, especially when 2 people arrived after me but were called back before me. "

 September 28, 2019

" Dr. Carter is very caring and informative. She listens to your concerns and recommends and then goes to work to solve your problems. "

 September 27, 2019

" I have been seen at the Spring Creek location for the past three years. I have always received professional Care and courtesy from the staff and Techs beyond what is required. I am a 26 year Retired Army Combat Veteran and Dr.Desai was able to provide the treatment I needed - where the VA in Dallas could not. Without question I would strongly recommend Innovative Dermatology. i "

 September 27, 2019

" I just receive a call to let me know that my appointment was cancelled. I haven't receive a reschedule appointment. Its second time that it happens . But I really love the results that I been experiencing "

 September 24, 2019

" I had an amazing Experience with Dr Carter. Super helpful and respectful. "

 September 22, 2019

" Dr. Carter is friendly and cheerful. She treats me like an individual and listens well to what I have to say. Her manner is also professional and efficient so we get right to any concerns that I express. She explains things in a way I can understand, which makes me feel like I have some control in any treatment I receive. "

 September 21, 2019

" Dr. Desai and the office staff is wonderful. My husband and three daughters go to him and we couldn’t be happier. Dr. Desai is very kind yet extraordinarily knowledgeable. I have seen Dr. Desai for years after having head and neck cancer and am very happy with every appointment. If you are looking for a great dermatologist,Dr. Desai is your guy. "

 September 20, 2019

" Love, love, love Dr. Desai❤️ "

 September 20, 2019

" I think dr. Desai can walk on water! The only disappointment I had was that I didn't get to visit with Michelle! "

 September 20, 2019

" Dr Dasai and his staff are wonderful! Everyone is very personable, caring and professional! Keep up the great work y’all do! "

 September 19, 2019

" Fast service "

 September 19, 2019

" Love Heidi Cook and her assistants. They’re all awesome! Drive from Austin to come here because they are so good!! "

 September 18, 2019

" I have to tell you Dr. Desai is so smart, a kind bed side manner and very thorough. I think anyone that goes to him is very grateful to be in such competent hands. If you are looking for a dermatologist, I highly recommend him. My husband I both are under his care "

 September 15, 2019

" Dr. Carter is very personable, and knowledge in her area of specialization. I highly, recommend her. "

 September 14, 2019

" I have always been very pleased after my visits. Both Dr. Desai and his staff are very personable and patient. "

 September 13, 2019

" Being in the military I deal with lots of off base providers, this was by far my best experience. The Doctor listened to my concerns and provided reassurance to me. "

 September 13, 2019

" Dr Desai and his whole staff are very friendly and make you feel good about your treatment. Highly recommend the Dr Desai and this clinic. "

 September 13, 2019

" I appreciate your expertise and clear and thorough explanations. Thank you! "

 September 13, 2019

" Very professional and trustworthy environment. "

 September 12, 2019

" Dr. Carter and her whole staff are stellar! I never feel like I'm just being "seen." I'm always being CARED FOR, and that makes a huge difference to me as a patient. "

 September 12, 2019

" I absolutely love Dr.Darnecia and the staff in this office. I live over 40 miles away but I would not go anywhere else for my dermatology needs.And I recommend her to everyone I know. "

 September 12, 2019

" I really appreciate Dr Carter’s bedside manner and care. Her team is excellent, and Kelley her este was amazing. "

 September 11, 2019

" Dr. Carter is the absolute best. Her staff is amazing. "

 September 7, 2019

" The doctor and her stuff were perfeect And I already send my wife and daughter to see doctor carter. "

 September 7, 2019

" I love Dr. Carter and her staff! The service provided is superb! I highly recommend them. "

 September 6, 2019

" Dr. Carter and her staff are excellent. Dr. Carter is courteous while still focused and thorough in providing outstanding dermatological care. Her staff is always friendly and efficient. I highly recommend this great team. "

 August 27, 2019

" Too long wait from my appointment time "

 August 24, 2019

" Heidi is great to have as a clinician! Very thorough and pleasant! "

 August 23, 2019

" My skin pen procedure was to my satisfaction as usual. Keely does an amazing job and I appreciate her professionalism and punctuality and bedside manner. "

 August 22, 2019

" The dermrxpharmacy system is awful. They dont answer the phone. I leave messages on klara and nothing happens. They said i would be contacted and I wasnt. Im ready to give up. "

 August 22, 2019

" Everyone is courteous, professional and friendly. The overall experience was exceptional. Heidi is great. "

 August 17, 2019

" I would highly recommend this team of professionals. "

 August 16, 2019

" It was a very positive experience! Already telling my friends! "

 August 15, 2019

" Overall all the staff is awesome! They made us feel as persons and were very patient and friendly! Dr. Heidi Cook is very knowledgeable, friendly, professional, smiles all the time, and understood our needs. She was very flexible and open to listen and took the time to understand our needs. We love her possitive and outgoing attitude. Thanks for making us feel at home! "

 August 10, 2019

" I had researched and basically received the quality care that was expected based on the reviews. I have already made recommendations. So grateful and blessed. Will followup in 2 wks. "

 August 6, 2019

" A pleasant experience. "

 August 1, 2019

" Everyone was friendly and helpful. "

 July 30, 2019

" I’ve been to several dermatologist and this is the first to prescribe something that works. "

 July 26, 2019

" Best customer service and bedside manner ever! Lol! "

 July 25, 2019

" Heidi is the very best. "

 July 24, 2019

" Very nice experience "

 July 23, 2019

" My referral did not arrive so my appointment has been postponed for a month. "

 July 22, 2019

" Heidi is great. "

 July 19, 2019

" If you ever move your office, my wife and I will follow you!! Darrell "

 July 19, 2019

" The entire staff was courteous and friendly. The doctor answered all my questions and concerns professionally. I feel she genuinely was concerned for me! I would highly recommend seeing them to anyone. "

 July 19, 2019

" Keeley is excellent at what she does explaining everything she is going to do and doing. She continues to provide her clients with techniques and responds to questions. I appreciate her and how positive and friendly she is "

 July 18, 2019

" It was my first visit and the doctor was very nice and listened to all my concerns and answered all my questions. "

 July 17, 2019

" I have now had appointments at 2 different locations with Dr Desai. Both offices have amazing support staff. I highly recommend Dr Desai! "

 July 13, 2019

" The staff was very helpful in answering questions and even found product samples that I needed in order to try before purchasing. "

 July 12, 2019

" Doctor took the time to have a good discussion with me as a new patient. "

 July 11, 2019

" I always see NP Heidi Cook (I have only seen the doctor once or twice). Heidi is always friendly and upbeat and maintains professionalism even when we veer off topic. She does not have to look at my chart to know my history. She knows me by name (proven when we we run in to each other in public) and knows not only my dermatology history but my medical history as well. It is refreshing to have a healthcare provider who doesn’t just see me as a patient but as a person. "

 July 10, 2019

" It may be me (probably is), but I was unsure whether to put the gown on front or back... "

 July 10, 2019

" Not only the service provide was excellent, but quality and caring of the people who work here is amazing, thank you "

 July 6, 2019

" Love ❤️ the entire staff! "

 July 3, 2019

" I love Dr. Desai. He takes his time, is thorough and has a great bedside manner. I would certainly recommend him. "

 July 1, 2019

" Dr. Carter is a wonderful physician! Love her to pieces!! "

 June 29, 2019

" I always have pleasant experiences at the doctor’s office. Everyone is professional and friendly "

 June 29, 2019

" Dr. Desai, Michelle, and the team are first class professionals who display care and concern for their patients. "

 June 29, 2019

" It’s always a pleasure coming to your office "

 June 27, 2019

" Excellent Doctor & Staff members. However, I recommend giving patients written instructions for patient’s treatment plan and Home Instructions. Even with the Best Of Memories, it’s definitely difficult for me to process the treatment options and remember what I’m supposed to do, AFTER leaving the Office. "

 June 27, 2019

" I confirmed my appt by phone. A few hours later I received 2 text messages to confirm my appt. You need to coordinate these. "

 June 27, 2019

" Nice and professional atmosphere; doctor a bit “dismissive “ for my personal liking, but still very capable and pleasant. "

 June 25, 2019

" As always, great staff, understanding and helpful. Dr. Desai is the best Dermatolagist who has taught his Staff extremely well. He has our recommendations to anyone having issues in need of his services. "

 June 25, 2019

" Dr Carter was most professional and thorough. She has excellent bedside manners. Thank you. "

 June 22, 2019

" Dr. Carter is Great!! "

 June 22, 2019

" I was very pleased with Heidi and the time she spent getting to know my situation. She showed empathy for my condition. "

 June 21, 2019

" Doctor and Staff were kind, efficient and professional. "

 June 20, 2019

" Heidi is the best. No one better. Please double her salary immediately "

 June 15, 2019

" Dr. Carter is so cheery and sweet! "

 June 15, 2019

" Staff very pleasant and efficient. Dr Carter is so very professional and knowledgeable. She makes me feel comfortable and relaxed during examinations. Very much appreciated. Her positive attitude is contagious. Thank you Dr Carter for taking such good care of me. "

 June 14, 2019

" We showed up at the other location but they were able to work us in and I was so grateful. "

 June 14, 2019

" Overall, it was a great experience! "

 June 13, 2019

" Heida was the PA who saw me sonce Dr Desai was out of the country. She was fantastic and I would hesitate to see her again!!!! "

 June 11, 2019

" I completely love the office staff!!!! Keely is the best esthetician EVER! "

 June 4, 2019

" Meticulous care. Have referred Dr. Carter to others. "

 June 1, 2019

" I was told my prescription would be sent over but pharmacy claims they never got it. "

 May 31, 2019

" Nothing negative to say. Every bit of my visit was very professional. "

 May 25, 2019

" No one wants to have to see a dermatologist, but since I have to have one in my repertoire, I’m grateful that I have Dr. Carter. She and her staff are personable, friendly and thorough "

 May 21, 2019

" I will be back for all yearly check up! Dr. Carter is so nice!! "

 May 21, 2019

" Waited over 40 minutes to be seen. "

 May 21, 2019

" This is a very friendly, helpful office. "

 May 18, 2019

" I am very happy with the service I received at Dr. Desai's office. Had I not moved away I would always return for my Dermatological needs. "

 May 17, 2019

" Excellent experience all the way around. I don't often feel that i have received the very best care, but I have at Innovative Dermatology. "

 May 17, 2019

" Great staff and Dr. Carter is a phenomenal doctor. "

 May 16, 2019

" Heidi Cook is awesome. She listens and she addresses concerns immediately and professionally. The nurses are great too. Exceptional experience always. "

 May 15, 2019

" Dr. Desai is very friendly and an excellent doctor. I am so glad he is our Dermatologist! "

 May 15, 2019

" Love this group, and their thoroughness with my health....so much so that I come to Texas (from MA)for my appointments with Dr. Desai and team. Thank you for such great attention! "

 May 12, 2019

" Dr. Desai and his staff are always pleasant. Dr. Desai is quite knowledgeable and takes the time to explain things. "

 May 12, 2019

" Staff very friendly as well as the doctor "

 May 11, 2019

" All the staff was amazing!! "

 May 10, 2019

" I loved how Dr. Carter spoke with my daughter and boosted her confidence about her skin! "

 May 7, 2019

" I finally got a clearer picture of the reason behind my problem. It’s too early to say if the new proposed plan to resolve my problem will be effective. "

 May 7, 2019

" VERY HAPPY WITH THE SERVICE I RECEIVED IN YOUR OFFICE AND LOOKING FOR MY YEARLY EXAM. "

 May 1, 2019

" I have been a patient of Innovative Dermatology for four years. Heidi Cook is always very responsive and thorough with a very caring chair side manner. She explains the various issues that are taking place and potential issues that may follow. Michelle is her nurse and she is always friendly and very caring. The front desk staff is also personable and very friendly. When I called in with an issue to obtain an office visit, my call was returned in two hours. I highly recommend Innovative Dermatology. "

 April 30, 2019

" Great place and awesome people.. "

 April 25, 2019

" Only concern was text sent to me gave address of doctors office most of the time so arrived at wrong office then drove to correct location but a little late for appointment but they worked with me "

 April 25, 2019

" Great visit and really nice staff. "

 April 24, 2019

" My physician Recommended this doctor and I am very pleased.The office staff is kind and happy and Dr.Dasai was very nice,and efficient.i feel comfortable in his care. "

 April 23, 2019

" Visit was fast, efficient, and effective! "

 April 23, 2019

" I have already started telling my family and friends about Dr.Carter. My daughter felt very comfortable talking to her about her skin issues. "

 April 23, 2019

" I found it offensive that the receptionist came into the treatment room and required me to pay in advance for the office visit because we were a cash patient. We have been patients of Dr. Ennis since Village Health Partners opened. This should have been discussed when the appointment was made, or you should have checked with Dr. Ennis in advance. "

 April 20, 2019

" I love this doctor and all that she does to assist in my situation. I always leave with a smile on my face because I am in a better solace pain wise. I thank God for her and her staff. "

 April 16, 2019

" No further comment "

 April 16, 2019

" I could not find a category for better than excellent for any questions. Definitely one of the best doctor experiences I have ever had in my life. Completely impressive. "

 April 13, 2019

" The entire time spent there was enjoyable. "

 April 12, 2019

" Dr. Carter is so sweet, patient and informative! "

 April 11, 2019

" Love Heidiei "

 April 11, 2019

" I had to wait a long time on the phone when scheduling. "

 April 9, 2019

" Everything was perfect and I'll send my daughter to visit the doctor too. "

 April 9, 2019

" Absolutely love Dr Desai! He was proactive, attentive and educated myself and my daughter! "

 April 6, 2019

" I am very impressed with the front office and Dr. Carter + staff have exceptional bedside manners. "

 April 6, 2019

" Beat nurse in Dallas i ever met . She is very cure and friedly but Dr is too quick for consultation which is not good for any patients "

 April 6, 2019

" Every one was very nice and helpful, appointment wait time was excessive "

 April 5, 2019

" Please inform patients: We Do Not Give Change "

 April 5, 2019

" I have been to other doctors before and this office is the most accommodating office I have dealt with. Everyone is wonderful! "

 April 5, 2019

" Outstanding as always. Great job keeping on schedule. Dr. Desai not in a rush with patients, which is refreshing. "

 April 4, 2019

" Absolute best dermatologist office I’ve ever encountered. Highly recommend. "

 April 4, 2019

" The staff is awesome. "

 April 4, 2019

" Great staff delivering Excellent Care witb the concern like a Family member Thank you Patrick Chiles "

 April 3, 2019

" Heidi Cook is wonderful! "

 March 28, 2019

" Dr. Carter was attentive, courteous and funny. Her manner was both disarming and kind. Drive 200 miles to see her. "

 March 27, 2019

" Love the nurses at Innovative. They remember you and are very personable. "

 March 27, 2019

" Very professional & personal experience. "

 March 25, 2019

" Thanks! "

 March 21, 2019

" Very nice staff and Dr. Carter OMG very very knowledgeable and understanding. She listened very well to my daughters concerns and address them accordingly. "

 March 19, 2019

" DR DESAI Awsome "

 March 19, 2019

" I would follow Dr. Desai anywhere. "

 March 19, 2019

" Both Dr. Carter and her staff exhibited an optimal level of professionalism. All my questions and concerns were addressed and I look forward to referring any and everyone I know to Innovative Dermatology. "

 March 17, 2019

" See you again. "

 March 16, 2019

" Heidi Cook is great! "

 March 14, 2019

" Dr Carter and her staff are always very courteous. I'm always a little nervous about my required exams but Dr Carter is always so respectful and puts me at ease. Very much appreciate her and staff. Thank you. "

 March 13, 2019

" This office staff works very well as a team. Drs are proactive. I would recommend my friends. "

 March 9, 2019

" I got to tell a few jokes as always lol "

 March 9, 2019

" Love Dr. Desai and his staff. They are all professional, incredibly caring, and take the time to answer every question I have. I truly appreciate everyone on the team! "

 March 6, 2019

" Heidi cook is the best ever but she is getting a little skinny so I brought her some Kolaches. They were supposed to be for the whole office but I think she was so hungry she ate them all herself. Lol. "

 March 6, 2019

" Both the doctor and aesthetician were patient and thoroughly explained the best treatment plan given my current conditions and desired goal. Great experience and looking forward to coming back! Thanks "

 March 2, 2019

" The visit was a very professional visit. Staff is thoughtful and friendly. "

 March 1, 2019

" Dr. Carter is great my appointments are always throrough her recommendations always yield great results. Thanks to her I get compliments on my skin all the time now. I recommend her to everyone. "

 March 1, 2019

" I had a great experience and will return with family and friends "

 February 28, 2019

" I Love Dr. Carter and her bedside manner "

 February 26, 2019

" Dr. Carter in a good doctor, she is very patient. "

 February 22, 2019

" I recommended a friend today. "

 February 21, 2019

" Heidi was thorough, knowledgeable, skilled, & professional. I have already recommended her to others. "

 February 20, 2019

" Everyone was friendly, great service. Highly recommend Heidi. "

 February 19, 2019

" Dr. Carter at Innovative Dermatology exhibits world class professionalism, provides and amazing doctor/patient relationship and always presents the top medical options available to address your specific needs. Dr. Carter is the absolute best at what she does! "

 February 19, 2019

" Doctor was very informative and knowledgeable about everything going on. "

 February 19, 2019

" Everything is always excellent "

 February 13, 2019

" Heidi Cook is exceptional. She is always very courteous, and takes time to answer all of my questions. Thank you, Heidi! "

 February 12, 2019

" Although the office was very busy with several people out, I was seen promptly. The staff is amazing, friendly, professional and knowledgeable. I love Dr. Dasia. "

 February 12, 2019

" It was a nice a pleasant experience for us. "

 February 5, 2019

" Great 1st visit! Dr. Carter and staff was very nice. She has great bedside manners and listens to your concerns. Would recommend office to others for dermatology needs. "

 February 5, 2019

" Everything was great. The staff was courteous and helpful. Dr Desai is always pleasant and cares about my health. "

 February 1, 2019

" D