Kelly Eye Center
Kelly Eye Center
8851 Ellstree Lane Ste 200
Kelly Eye Center 8851 Ellstree Lane Ste 200 Raleigh,NC 27617
Ophthalmology (Eye Diseases)
Optometry (Eye Services)
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" Jackie is amazing. She does a wonderful job of explaining everything and made me feel comfortable enough to ask questions. "
" Brittany "
" The receptionist was nice to wish me a Happy Birthday as it was on my visit and took interest in my upcoming trip. "
" Kelly Eye Center provided care for my eyes for about 18 years. This clinic runs like a well oiled machine, yet with kindness and warmth. After I see Dr. Sean Smolenyak, I don't need to Google may condition for "the second opinion" like sometimes I do for other specialist. I trust him and his staff. During the recent visit I was assisted by Jackie, whom I found knowledgeable, competent and kind. When I call billing department they are available to answer my questions and I find them also well mannered. "
" Shelley was very professional and helpful. "
" Positively. "
" Jaci took a long time with me answering my many questions. She was very well I for Jaci was very patient with me. She took a long time with me answering my many questions. "
" All the staff I interacted with were exceptional. "
" From check-in through examination and ultimately, purchasing my glasses. Kelly Eye Center is very organized, professional, helpful and friendly. They understand my insurance plan and were able to make recommendations based on my coverage. A+! "
" All of the nurses and office staff go above and beyond to help, they are also VERY compassionate! Even though the circumstances why I was there was not the best they were all concerned and made my experience as pleasurable as possible! "
" All of the staff were professional, courteous and helpful... "
" Everyone at Kelly Eye Center is always friendly and knowledgeable. Tanya made the visual field test not so intimidating by explaining why it needs to be done, and I trust my eyes to Dr. Smolenyak. "
" Oh - sorry I don't remember her name....the woman at the front desk farthest from the entrance offered I could leave my computer bag and things with her during my visit "
" every one was so very kind personable and thoughtful. so thankful for this group of people "
" All were very professional and very pleasant. "
" Dr Smolenyak is wonderful. I have complete faith and trust in him. "
" The first interview nurse was cordial and well informed. The front desk staff were friendly and efficient. The one personnel who led me from one room to another was friendly. And the doctor was thorough. Everybody stood out. "
" the only inconvenience was having an 8 am appointment, arriving 5 minutes early to a locked door and then waiting 15 minutes to be taken back. I think you'll should be ready to roll at 8 if that is when I am expected to be there. "
" All of them were very nice and helpful!!! "
" We appreciate the care and service that we get at Kelly Eye Center. "
" All staff were very personable, knowledgeable, and efficient. "
" Every single staff member was (and always is) extremely professional and courteous. "
" Everyone I met was warm and hospitable, from check-in to check-out. I told my wife this is the best medical-related experience I have had in my life. These folks are awesome! "
" Jackie, as always very upbeat!! "
" Physician Stood out in a positive way. "
" The receptionist-positively "
" Brittany is such an asset to your front office. She is so friendly and helpful to the elderly patients. Plus she listens to really good music. And that keeps you from being so stressed out about your appointment. "
" Receptionist, nurses and doctor friendly and likeable "
" Jaci did a wonderful job in explaining the entire process to me. I appreciated her sense of humor and friendly manner. "
" All the staff are extremely polite, professional and HAPPY!!! It is important that I am treated like I am appreciated and that the staff is delighted to be there to assist me. Additionally, the telephone is always answered by a real live person. Imagine that this day and time. This is customer service at its best. "
" Dr, Smolenyak is excellent as I have been going to Kelly Eye Center for many years. I rated the rating time as fair as it took a long time to see the doctor because you were short a tech to get patients through all of the preliminary procedures. "
" Jessica, finance, Jennifer Filyaw, other staff whose name I don’t know. Entire staff very friendly and informative "
" First, I received a prompt response to an after-hours call. When my condition did not improve several days later, everyone from front office to techs to Dr. S helped me with getting an appointment scheduled quickly, and, once I came in explaining the tests and what was happening to my eye. A condition that might imperil sight is frightening. My thanks to everyone at the Brier Creek office! "
" Both Jaci and Dr. Smolenyak. They are both exceptionally personable, take great care and time with me as a patient, make me feel like family. The front desk staff are terrific as well! "
" All were exceptional so they all stood out. I have been coming there for years and it has always been exceptional. "
" Really enjoyed Jackie. Very personable, engaging and knowledgeable. "
" All staff members were very courteous! "
" All staff was very professional and answered all of my questions. An awesome experience. "
" As I struggle to find one staff member that stood out, I realize it’s impossible. They were all very professional, kind, and do their stuff. In communicating Technical to pedestrian language, they were all excellent. Everyone added to the ease of the experience. Dr. Kelly, whoever does your hiring doesn’t excellent job. "
" Everyone was great. "
" They were all friendly and helpful. They were patient and understanding. "
" Very good experience all the way around, as always. Never any complaints. "
" The Doc hisself "
" All staff members and Dr are extremely caring and nice. "
" I must admit I do not remember the name of the first lady that greeted me & carried out most of the exam, BUT...she was the best one I have had there yet, explicitly explained what she was doing & made sure I understood. Was very helpful with the entire procedure. I do remember that she also came from upstate NY & the lake we had in common. enjoyed this visit with her & Sean & David. Always a good experience with this TEAM..!! "
" All of them!!! Best of the Best! "
" ALL! "
" The complete staff went above and beyond to make my visit enjoyable.At my age when you go to a Dr. you are always antsiy-not so here "
" Dr Smolniak has a very charismatic personality and is very responsive to his patients concerns. "
" Dr. Smolenyak is both professional and personable. Always a positive experience. "
Keleen rae S.
" Positively I can’t rent her name but the girl that used to work for MyEyeDr is very personable and knowledgeable. "
" All the staff that I met was very courteous, professional and friendly. It was a great visit and look forward to returning soon. "
" All were friendly and informative. "
" All were very professional and helpful "
" Every member of the staff was wonderful. I left feeling the procedures had been very well explained to me and I know exactly what to expect. "
" Jackie was terrific. She explained everything that was done and answered all of my questions. She is quite an asset to your office. Thank you so much. "
" The doctor and the front desk check-in lady was really nice...The Hispanic lady working with the doctor wasn't friendly at all "
" No everyone was very respectful and helpful "
" I thought the young lady who did most of the testing was excellent. Rest of staff was also efficient and personable. Had to wait over 30 minutes for doctor Kelly to arrive for surgery--why not schedule my appt. at a later time if doctor has surgery scheduled? "
" Dr. Smolenyak was very helpful, excellent suggestions in regards to the eye tests and I made the decision to get glasses to help with long distance clarity. "
" Every staff member is always kind and helpful. I truly have never had a better experience with a medical staff "
" ALL were very nice! "
" All staff is friendly, responsive, very professional. "
" Brittany was so sweet. She called me to check on me because I was late. I got a little lost. Jessica went over and beyond to accommodate my surgery time request. "
" Excellent staff. Very helpful helping us find your location. She stayed on the phone with us until we located your building. Wish I could remember her name; she did chech me out if that would help identify her. VERY NICE ANND HELPFUL! "
" Outstanding experience all around! Your staff is AMAZING! It is by far, one of the best experiences I have had with any healthcare provider. "
" Everyone was very nice and courtesy and helpful! "
" Jackie...great "
" Both the receptionist and the final person to whom I spoke (Jessica I believe. I don’t have my paperwork with me) were welcoming, responsive, conversational and assuring. When establishing positive customer/client relationships, those positions are of exceptional importance. Often, their importance is overlooked or handled rather mechanically. At Dr Kelly’s office, the first and last contacts were professionally managed and very positive. When contemplating the selection of a surgeon who will, with the use of a scalpel, cut open your eyes, one proceeds with great caution and long contemplation. In reviewing local physicians who specialize in this field, I found that Dr Kelly has a reputation of unparalleled ability and competence. My meeting with and examination by him proved his reputation to be well founded. His explanations were thorough and presented in a vernacular that was not too scientific and was easily understood. Resultantly, I am confident the surgery on my eyes will be performed by the most highly qualified and reputable physician. "
" They were ALL great. Cheerful, professional, responsive to questions... "
" Thorough exam & each step explained well "
" Very impressed with the professional and skilled performance of the hands-on staff. "
" Receptionist was very courteous, helpful and friendly. "
" Everyone was very nice. "
" Pleasant experience all around. Staff is great!! "
" The lady at the front desk was very nice and made us feel right at home. I was very pleased with the doctor and the nurse who came in the room with him. I felt that the doctor was honest with me and I appreciated his honesty and how he treated me. I have made a follow up appointment with Kelly Eye Center and I will return. "
" all of the staff I had contact with were very professional "
" I have been going there for years and it's been excellent all these years. It feels great to be able to say that about a doctors office. It is rare. Thank you all. "
" The gal at the front desk was beyond helpful with an appointment for my mother. "
" Dr Smolenyak is first class "
" No, they are all excellent. Unfailingly courteous and cheerful. I always bring a book with me to read while sitting in the waiting room, but the wait is so brief that I never have time for more than a page or two. "
" excellent visit "
" The Lady who did my eye test was very good and personable.( sorry I forgot her name) She was very nice Thank You "
" All were very nice. "
" Jessica was very helpful with getting everything set up for me. I also am very happy with Dr Kelly in his consideration of my extenuating circumstances regarding previously planned trip. Thank you. "
" Jackie "
" Receptionist at Garner was very friendly and helpful. I watched her as she greeted each patient, explained what insurance did/did not pay for and esp help patients to get wrap around sunglasses on properly. This young lady was enthusiastic about her job and she was comfortable in doing it well. She represents the office and Dr Kelly and always pleasant to encounter a great greeter!! Well done! "
" Everyone was very friendly and courteous. "
" All staff members Excel equally. I have recommended two patients to your group who have had cataract surgeries performed and we're totally satisfied. "
" They all stand out positively "
" The first person I saw after going back was a new lady, but I cannot remember her name. I was impress with how courteous, sensitive and efficient she was during the examination. "
" Yes everyone that took care of me was the BEST. "
" Dr, S. "
" I was impressed at how fast each exam was; but was a little confused at so many people -- each at a different station. Felt a little like a relay, and me as the baton hand-off. "
" The receptionist was extremely courteous, efficient, professional and and her smiling face was contagious. I really can say that all the staff was good at their job. The office is a very nice environment (Brier Creek) and Dr. Kelly explained what he was going to do and put me right at ease. The procedure went quickly and my eye sight is so much better. "
" I had to postpone the appointment. I have a bad cold. "
" Everyone there is wonderful, as always. "
" The lady that did all of the pre test was one of best I have had there. Wish I had written her name down. I just remember she was from Pa but she was very through and concerned. I would take her every visit. "
" Great service. Great and wonderful Doctor and all the service were great. "
" Yes. Selene at the front desk. She was the person I spoke to when I called for the appointment and my positive impression of Kelly Eye Center began with her. She was warm and personable yet very professional. She put me at ease. (It's sad how often I have called a professional office only to have the person at reception be abrupt and off-putting. ) Selene was just the opposite and my feeling was one of being welcomed. And each of the other staff members I encountered continued in that vein of warmth and welcoming and also professional. I'll be returning for a follow up in a few months and I will look forward to that. I believe I have joined a group of professionals who truly care about the individuals who seek their services. "
" Everyone from check in to check out is awesome! I would highly recommend anyone looking an excellent eye appointment to visit Kelly Eye. The doctors are great! "
" No, they were all GREAT. "
" The receptionist knew who I was before I told her. Wow! That’s being on top of it. "
" Rebecca was very good in explaining wnat she was doing. "
" This appointment was a very positive experience. The wait time was minimal, staff friendly, and the office was run efficiently. All questions were addressed in a very thorough manner. "
" Dr. Smolenyak is the best! "
" Receptionist impressed us with her helpfulness and courtesy. She remembered us from a previous time which put us at ease and made us feel good. "
" YAG: The whole procedure was very quick and painless and well explained. "
" Everyone is always tip-top. As far as recommendations.....I have been regularly recommending the Kelly Eye Center for years. "
" Everyone was great "
Gloria jean S.
" Both Megan and the other tech were the best. "
" Very efficient, courteous, professional and caring. "
" They were all great, thanks! "
" Dr was excellent "
" Every staff member I interacted with was extremely professional and courteous. "
" Super friendly, helpful lady at the reception area "
" Everyone was so nice and friendly Thanks you for helping me. "
" No one stood out because they all exhibited strong professionalism and pleasantness "
" The best eye center I have ever gone to. It is eye care done right. "
" Dr. Smolenyak is always very welcoming and provides an excellent exam. He is willing to answer all my questions and provides guidance in my progess and next steps. "
" They were all excellent "
" all knew their JOB!!! "
" The entire staff is always so professional and courteous. "
" Brittany at the front desk! She rocks! Rebecca comes in second! "
" Always a joy to go to this doctor as things run on schedule a d the visit is very present. "
" Jaci was great! Explained everything clearly and was fun to talk with. Dave was also very good explaining the options with glasses choices. I did have to wait about 30 minutes after my testing was done before seeing Dr. Smolenyak. He apologized and explained that he had to do a procedure that he wasn't expecting. I understand that these things happen and that will not keep me from recommending Kelly Eye Center. "
" Each staff member that helped with my appointment was excellent - could not ask for more friendly staff. "
" Jackie returned my initial phone call promptly, spent time going over my concerns and contacted the doctor right away. She greeted me at my appointment and answered all my questions. "
" Everyone was awesome "
" Ashton, at checkout, is a very professional and warm person. She is an asset to your company. "
" This and my earlier procedures have been the best experience by far. that I have had with any health associated organization. Thank all of you for your professionalism, and particularly Dr. Kelley for his kindness and wisdom. "
" Everyone was top notch "
" Dr Smolnyak went above and beyond during this visit and it was greatly appreciated! "
" I will be glad tp recommend you all. If anyone wantd to talk about surgery let me know. "
" Everyone was very kInd, knowledgeable,and efficient. They work together to produce an enjoyable experience at the Eye Doctor. This is the first time I’ve met Jaci. She was also very personable, and very knowledgeable. I Love Kelly Eye. I recommend them to everyone I can. Thank you, Monika Williams "
" Britany, always great to be treated by her at the front desk. "
" Not only on this appointment but every visit, I am greeted with such respect and leave with the utmost confidence in my team at Kelly Eye Care. From the receptionist to each of the assistants that work with my health, they all show their professionalism along with compassionate concern for me. Dr Smolenyak is the best! I feel in good hands with his professionalism. I would recommend Kelly Eye Care with overall A+ rating! "
" All of the technicians were excellent. My last visit I worked with Jackie and really enjoy the experience. She was just very personable, very engaging explained everything "
" The lady at the desk greeted us before we got to the desk and knew who we were. Our appointment time was 3:15, we arrived at 2:57 or we were called to go back at 3:00. Excellent. The lady who tested my dad's vision - wish I remembered her name - is so polite. Very understanding of my dad's hearing issues. I have been very impressed with the staff at this office. "
" Jackie personable and professional. Dr. S patient with my questions and concerned about the cost of the medicine. "
" From the greeting, to the exam and finally meeting with an optician EVERYONE at Kelly Eye Center offers impeccable customer service & knowledge. Our whole family has been coming here for years and can't imagine going anywhere else. "
" everyone-- everyone is pleasant and helpful. love my doctors visit. "
" Dr. Smolenyak (sp?) is my doctor, and he is always #1 in my book!! "
" no. everyone was very professional. thanks. "
Gloria jean S.
" Everyone that took care of me was a stand out. They were respectful courteous and of good cheer! I could not have gotten any better service. Dr. Kelly is comforting and reassuring about his treatments. He makes you really feel that you are in the best of care. And you are! "
" Love Dr. Smolenyak, and Dr. Kelly. Brittany is always sweet and helpful. In my opinion there is not enough good things to say about Kelly Eye Center. "
" The entire team at Kelly Eye Center is outstanding. My wife and I had back-to-back appointments on the same day. We were treated like family from the time we walked in, especially by Brittany whom we have known for several years. We were both treated with the utmost respect, courtesy, and personal concern. Although we now live in Chapel Hill close to Pittsboro, we simply wouldn't think of going anywhere else for our eye care. "
" Olivia did a particularly good job on the field test. "
" All involved were friendly while being professional. Great experience, litt All involved friendly & professional. Great experience. "
" EVERYONE at The Kelly Eye Center is wonderful, friendly, knowledgeable and courteous. I would recommend this office to anyone looking for complete vision care! "
" All staff members are wonderful - from Brittany at the front desk, to Jennifer to Rebecca to Dr. Kelly to Allison and Jessica! I've accompanied three people to Kelly Eye for cataract surgery (Larry Walton (my sweetheart, Anna Ellen and now Joseph Ellen (my parents) and each experience has been the same - in a word, wonderful. You are all so very kind and compassionate! I enthusiastically recommend you to everyone!!! "
" I have been a loyal patient at Kelly Eye Center since 1999 for a very good reason: this clinic works like a well oiled machine. In my opinion I get the best possible care for my aging eyes. Staff and my Doctor Sean Smoleyniak are competent, professional and caring. I have a total confidence in them. "
" Everyone I dealt with was very nice and answered all my questions. "
" Everyone was just wonderful (of course, they always are)!!!!! "
" They are outstanding. "
" Everyone is always very nice & professional. Thank You for making these visits so stress free & pleasant! Carol Bridgers "
" Staff at every level were excellent and very helpful. Dr. Kelly has given my two eyes perfect vision, he is the best there is. Thank you "
" All of the staff members were very helpful, and my wait time was minimal "
" The assistant found increasing pressure in my eye and that was a good catch. She notified the doctor immediately. "
" I can’t remember her name but the young lady who test my vision was very nice and patient with me. "
" Not sure of name but girl checking in. Very personable and professional "
" Without question, Kelly Eye Ctr is the most friendly, efficient and professional health organization I’ve experienced. They are though and have my complete confidence. "
" Rebecca was amazing! Very professional, knowledgeable, efficient & kind! "
" All staff members were extremely friendly, cordial and helpful "
" EVERYONE IS WONDERFUL! "
" As usual, Kelly Eye Center is very professional, knowledgeable and courteous. Great team, Regards, Jean Roy "
" My visit to Kelly Eye Center was excellent. The staff was professional and efficient. Dr. S. was thorough and took the time to discuss my current condition and how my test results were trending. It is great to have an enriching conversation about your health status. Thank you Kelly Eye Center. "
" All staff members are very friendly especially when you walk in and they take your mind off worrying about the eye exams. "
" Every one was great. "
" All of the staff are great including Dave!!! "
" The lady that got me ready before seeing Dr. S was just great!!! "
" Everyone I encountered took every opportunity to thoroughly explain what was happening through their tests and made sure I was completely satisfied that I understood. "
" Jessica was very nice and kind for helping all my qution "
" All of them! "
" First, it was nice to talk to a person when I called for appointment. At another dr.'s office I had to leave a message and wait for a callback. Serene send me paperwork by email and I returned it by email which was great. I emailed Serene later to let her know my dad was hard of hearing and has just recently lost his wife. Apparently the staff was told he was hard of hearing because all who did testing spoke very loudly and were very patience. My dad has a harder time with female voices but due to them talking loudly he could understand. Our wait time was very short. Everyone was very polite. I was very impressed. You are an example others should follow. "
" Dr Smolenyak is a true professional and a pleasure to work with. "
" Everyone is pleasant, friendly, professional. "
" very pleasant staff "
" They all were so nice, it is too hard to pick just one. SC "
" Jackie met me at the door and was easy to work with to get my appointment started. "
" all responded to my questions and concerns with knowledge & kindness. "
" All the personnel at Kelly Eye Center are super at their jobs. They make you feel welcome. They are very professional. They are very efficient. I am glad I chose KEC for my cataract surgeries and followup "
" Everyone was awesome, start to finish. I'll definitely be back for regular eye exams. I didn't feel like a number, with a 10 minute slot, I felt like a patient with a doctor and staff that really care and are good at what they do. "
" The receptionist was a bright light in my morning. Very up beat and kind and efficient. "
" They were ALL wonderful! "
" Everyone was great! "
" As alway everyone was Great. "
" Yes, I believe her name was Jacqueline, one of the assistances who showed me the room and conducted a brief eye test, was excellent. She is very professional and has a fantastic personality. It was a pleasure to have had her get me started for my eye exam. She certainly knew her job without any difficulty. I wish I could have her there for my next appointment, a year from now. "
" Jessica is outstanding. "
" Dave in the glasses department and Dr. Smolenyak "
" Keep up the good work. "
" Best medical office I have ever been in. Runs like a well oiled machine. Nurses are very courteous, Check-in was a breeze. Dr Kelly is great. "
" Jaci did the majority of my appt and explained things very well. She listened to what I said so that she could give me the best information for making decisions (glasses, contacts, etc.) Dr. Smolynek (sp?) is a great asset to Kelly Eye Center. I have been his patient for over 10 years and always get the best advice, analysis and instructions for all my eye problems. It is really nice to be able to see the same doctor, it gives such continuity of care. The staff in general is always professional and very courteous. They really make you feel comfortable to be there. The administrative staff is always on the ball, my info is at the desk when I finish with the doctor and then the admins take over and explain follow up dates, etc. If I had any suggestions it would be that your computer system be upgraded to send appt notices electronically and for cash payments it would be nice to get a quick printout of what I paid for, for tax purposes. "
" Doctor and staff friendly and knowledgeable "
" Brittany was great receptionist! Jackie was very good, kind, and helpful! She did her job very well and professionall The doctor was very kind and professional. "
" The whole staff who assisted me did an awesome job. "
" I received excellent attention from all staff, but especially from Ms. Selene who helped me enormously with the translation with both the Doctor and the optometrist. "
" Positively "
" All were extremely professional and pleasant. "
" Jaci was very sweet and very patient with me "
" The hole staff is exceptionable and a pleasure to talk to. "
" Jessica Edwards "
" Front Desk. Brittany? White, Blond. Hope I got that right. And as always, Don Wilson "
" Every single staff member that I came in contact with was kind, personable and professional. Love this practice! "
" Jaci was extremely nice and lovely to talk to while doing my initial exam. "
" Everyone excellent "
" The entire office environment is welcoming, and all personnel act in a very courteous and professional manner. "
" Everyone in the office is a true professional and it is always a pleasure to visit. "
" outstanding attention to details and very qualified personnel "
" Dr Smolnyak is always very helpful, professional, knowledgeable and supportive. "
" The assistant and Dr. Sean S. could not have been more kind and informative. Honestly, when leaving the building, I thought to myself how nice it would be if all doctor appointments ran like that - so efficient, considerate and kind. I say this sincerely. "
" The girl at front desk that greeted me when I arrived for my appointment was very courteous and smiling. That definitely made an excellent start to everything from thus forward. "
" From the clean office set up to the office staff, everything was professional and on point. I did not hesitate to make my 2018 appointment. "
" Everyone at Kelly Eye Center is a standout! I've always been treated in a friendly, professional manner. I would recommend this group to anyone. The BEST!! "
" Everyone was very helpful and kind. I've always had a great experience at Kelly Eye Center. "
" Every staff member from check-in to check-out was friendly and helpful, but Dave was especially helpful and informative with my questions regarding eye wear. He adjusted my current frames for free, gave me a quote for prescription sunglasses, and ordered me a year's supply of contacts. Throughout the process he was extremely knowledgeable and proactive about applying insurance benefits and informing me of rebate options. I would not have purchased contacts yesterday if it wasn't for Dave's salesmanship. "
" I was very impressed with the cordial feeling I experienced with each staff member I encountered. "
" Yes, Dave was awesome! "
" Each one was very professional "
" The staff is always attentive and kind, going out of their way to help in any way possible. They always remember my name, and make an effort to pronounce my unusual name correctly. I'll always come back to Kelly Eye Center for my exams! "
" Dr. Sean Smolenyak is a knowledgeable physician who cares about his patients. "
" A visit to Kelly Eye Center is always enjoyable from the staff at the reception desk to the assistants and the doctor. We appreciate the care we have received from all of the staff. "
" I wish your office had wi-fi available to patients, as the cell signal is extremely bad "
" All great ! "
" All staff members get an A+. "
" I've been Kelly Eye Center for several years and have always received excellent service. My last three exams I've seen Dr. Smolenyak and he is everything you would want in a eye doctor. Dave Mason will assist you in picking the right glasses for you. Really happy with this place!! "
" Everyone at Kelly Eye Center is wonderful. From the moment you walk in the door, everyone is friendly and helpful. I have recommended Kelly Eye Center to friends and coworkers. "
" JACKIE WAS VERY HELPFUL AND VERY KIND. I DO APPRECIATE ALL OF HER HELP. "
" The whole staff was nice polite. I never have any problem during my visit. Thank You,!!! "
" Sam is a wonderful person to end your day with. Charming, courteous and seemingly very good at what she does. "
" Love all the staff and the doctor was great thanks Kelly eye "
" All were extremely polite and very professional. "
" Jaci was very sweet "
" Everyone was very friendly and positive and very pleasant. "
" Everyone in the office is very friendly as well as professional. Dr. Smolenyak is professional but with a sense of humor, too, which is wonderful. "
" Jaci took the time to explain the tests I was having and answered all my curious questions. "
" While I was waiting, a patient came in who was confined to a wheelchair and had to use the rest room. The response to her needs by the receptionist and another worker was just amazing. "
" As always, the staff (doctor included) are very courteous and helpful. Would definitely recommend this organization. "
" Please change my Email address to char.spirit. I want to thank the entire staff for respecting my issue of having terminal cancer. They were all very caring. "
" Kelly Eye Center has always been consistently excellent for the many years I have been a patient. "
" Everyone I encountered was great! I travel from Texas each year to see Dr. Smolenyak and always let people know that Kelly Eye Center is my first choice. "
" sorry I don't remember the name, but the assistant to Dr. Smolnyak actually got me a cup of water with ice ! very kind "
" I think all of the staff members I interacted with were outstanding! The wait times were minimal in between the various tests, and everything was explained to me. I was able to get my surgery scheduled within a couple of weeks! "
" Jacki was wonderful! She explained procedures and answered my questions like an expert teacher. Her calm and friendly manner made me feel at ease. "
" The time waiting in the waiting room was minimal, but after the tech completed her part of the exam, it was greater than 15 minutes waiting in the exam room prior to seeing the doctor. "
" Dr Smolenyak continues to be a superb help with my vision care challenges. "
" The receptionist and the checkout lady are AWESOME!!! They are very friendly, courteous, professional, and made me feel that they were really happy to see me, making me feel special. "
" ALL of the staff are excellent representatives of Kelly Eye Clinic. It is always a pleasure to start my experience with a smile from Lindsay and Amy; and then have Jackie and Jennifer take care of me before seeing Dr. Smolenyak, who is the BEST! It is always a pleasure coming to have my eyes checked. Checkout is always quick and easy thanks to Sam. Also, Dave in the glasses section is first class as well. An overall PERFECT experience! Thank you all for the personalized service with a smile! Jenipher "
" Desk staff was very friendly and efficient. Doctor as always, very personable and professional. "
" Justine was wonderful as always . . . very professional, warm, friendly, efficient and a joy to be around. "
" Everyone is always courteous, kind and helpful. The doctor has great sense of humor. I will recommend this office again. "
" Everyone at Kelly Eye Center is always very knowledgeable, patient, and courteous. Jackie explained the vision field test to me more adequately than anyone has in the past and I finally understand it. The doctor is always very friendly and he performs the examination telling me what I need to know. He also explained to me the laser treatment I had previously and what I could do to have a second treatment if that was my wish, even though it would be with another doctor in another doctor's office. "
" everone was awesome "
" Everyone is so positive and friendly - starting with the check-in and ending with the check out! "
" Dr. Smolenyak puts me at ease. Dr. Kelly does good work. I came to this office after a bad experience elsewhere. It's been very positive at Kelly Eye Center. "
" Everyone was very helpful and courteous, but was particularly impressed with Allison and Brittany(?) at the front desk. "
" The entire staff was very welcoming and apologetic for my wait (which I did not think was long at all). The doctor explained everything at the end of what was going on with my eyes. Very pleased with everyone there. "
" ALL are excellent...I love Kelly Eye Care! "
" Brittany continues to be absolutely superb in client care. She always makes me feel like I'm family. "
" ALL staff members were very professional !!!!!!!!!!!!!!!!!!!! "
" They all did. "
" Great staff and well run business ! "
" All were very professional "
" I had a follow up question I forgot to ask while there and emailed it in via your portal. The response was fast and courteous. The front desk people are always more than easy to work with without exception as well as very friendly. "
" Jessica Edwards was very helpful and patient in explaining lens options and in establishing a surgery schedule for me. She is an great asset! Rebecca was also very pleasant to work with in obtaining additional vision measurements. She explained them well and calmed me during the measurement that used ultrasound. "
" waiting time was much shorter than usual which was great "
" Dr Smolenyak did an excellent job identifying a problem and got me right in with a specialist to get it corrected that afternoon! I am very appreciative! "
" Everyone was very courteous and helpful. "
" I wish I could remember the lady's name that prepped me for Dr. S! She was amazing and did all she could to ease my fears over the drops and everything that was going on. Plus gave me tips for the eye drops I use at home to help with the horrible after taste! And Dr. S was amazing as always!! "
" Amy was very helpful as I had to make a last minute change to an appointment on May 01, 2017. The staff was wonderful about it. I was embarrassed about making the last minute change and hoped it didn't reflect any disrespect for the doctor or staff but it was unavoidable. Really compassionate and kind about the change. I'm looking forward to the appointment and meeting my new doctor. Kelly was recommended to me by a co-worker who absolutely loves you!! Thanks for the great service and the follow-up. "
" Kelly was very helpful in understanding everything from the beginning... "
" From the moment I walked in I was greeted as well as complimented on my outfit. The entire staff was friendly. I even had to get a new prescription and when I went to the front desk to ask the ladies' opinions on my top two choices they were sincere and honest and again super friendly. The waiting room was completely full while waiting for the doctor and for my eyes to adjust to the medicine, but everyone in the waiting room greeted one another and we all had an engaging conversation. It was a nice visit overall. "
" Positively "
" Stephaine and Rebecca were very helpful and good to deal with. "
" Things went very well as they always have. "
" Dr Smolenyak is a first class professional. "
" Sean S. as usual "
" It would be nice if the techs introduced themselves to the patients. "
" Everyone is very nice in WF office. Ok been going for years. "
" Jackie was very nice. "
" Dr. S is always a winner! "
" All staff members excellent. "
" both the receptionist and the technician were polite and professional "
" All of them "
" They were all very Awesome made me feel good! "
" Always treated with courtesy, kindness, patience humor! Enjoy coming to Kelly Eye Ctr. Dave, Optometrist - is great too! He has the patience of a saint! ;-) "
" Overall experience is and has been excellent with this organization. I highly recommend. "
" All personal were polite, attentive, and caring. "
" Every one of staff very personable and professional "
" Jackie did an outstanding job explaining everything that was being done for the exam, as well as taking meticulous notes on what I was saying about my sight and work/reading habits where I need to use reading glasses. I am very pleased with the staff at Kelly Eye Center at Brier Creek! Bob N. "
" I was seen on time by professional pleasant staff. "
" I appreciate the state of the art testing, and the kind and complete explanation by the entire staff. "
" Everyone stands out as courteous, friendly, helpful, concerned. I would rate everyone an A+. "
" We realized that you had some staff in training but they were very nice and helpful. Highly recommend you keep them. "
" all were great. wait time was minimal. Good experience!! "
" Very good service. "
" Hard to "stand out" when all are excellent to begin with, from the receptionist to the medical staff, to the accounts/appointments person. "
" Allison was very personable and helpful "
" Everyone is caring and respectful. I feel that they really care about their patients. "
" From the time I entered the office, everyone was very polite and professional. "
" Dr. Smoelenyak is soooooooooooo very kind, considerate, and through, I just love him. He has helped my dry eye condition and I had been to several doctors. He really tries to get to root of your problem. Mary Y. "
" Been going to Kelly Eye for many years and I will tell you that I have never had a staff member that was not very professional, courteous and friendly. Dr. Shawn is very good in his explanations and tries to help you solve your eye problems. "
" I was positivity satisfied by the service rendered by all from the young lady who checked me in, to the technicians, my wonderful Doctor and the young lady who checked me out! Wonderful , personable and professional attendance. "
" Never had any problems "
" I have been going to the Brier Creek office since it opened, and they have always been friendly and professional. "
" Everyone was outstanding!!! "
" All staff were very positive! "
" All the staff are just wonderful people "
" All the staff provide excellent customer service. I have seldom had to wait very long for my appointment. Thank you for taking care of my eyes!!! "
" Every single staff member I encountered during my visit was wonderful. From my very warm greeting at the front desk, to the technicians who explained everything very thoroughly, to Dr. Kelly. I was so impressed! "
" Dr. Smolenyak is very thorough and suffient!!! "
" Outstanding staff, service, facility and most important of all doctor's Kelly and Smolenyak are true professionals. THANK YOU- I am 87 years old and see better now than I did when I was 50 "
" Yes. The receptionist--whose name I do not recall. "
" All the staff members provided good, quality service. "
" Everyone was great! "
" Always a pleasant experience to visit Kelly Eye Center. All of the staff demonstrate excellent customer service. "
" Rebecca was great explaining everything before the doctor coming in. Dr. S was great very professional! The front desk was lovely. They were a big help when trying to pick a pair of glasses. Dave was very nice and very helpful and patient with me deciding on which glasses. I will definitely recommend many people to this practice! It was an awesome experience. "
" Ms. Edwards went out of her way to accommodate my need to have the surgeries completed prior to March 2nd. She wasn't rushed and certainly made me feel like a priority. Office is very well staffed and everyone was so nice. "
" All staff and personal were great "
" All encounters at this office were great, as always "
" Always excellent service. Dave is an excellent rep of Kelly Eye Care as well. Always rely on his suggestions for pricing & comments "
" Very good place. They saved my eyesight :) "
" The first ate dent was very nice and professional as well as every once else.The appointment was handled extremely well. I was in and out on no time. "
" Staff very nice. "
" Great staff: knowledgeable and helpful in sharing what each procedure entailed. A pleasant experience for me. Thank you. "
" All "
" Everyone was excellent, honestly. Very professional, warm, and helpful. Very highly recommend. "
" Yes, a technician noted my insurance did not cover a refraction and asked if I would like to have it done. She explained the purpose and cost very well! "
" I was very impressed with the technician who initially saw me; I believe her name was Shelly or Shelby???? She was very thorough and knowledgable. "
" The optomitrist went to great lengths to help me despite the fact that my insurance construction served your facility out of network. He was really so helpful. I'm really disappointed that I could not purchase my eye wear there. The entire staff is great at Kelley Eye Center! "
" All were great!! "
" Appointment was delayed and I was in the waiting room for over an hour. "
" Rebecca is a very knowledgeable and patient technician who does't rush through tests and always explains things to the patient carefully and thoroughly. "
" Everyone in the office was courteous, professional, and helpful. My husband and I always feel that we are receiving the best care possible when we come to Kelly Eye Center. "
" Amber is very personable and professional. A good ambassador for Kelly Eye. "
" All staff equally friendly, knowledgeable, and efficient. "
" the best "
" They were all wonderful--as usual! My only problem is driving all the way to Briar Creek when I live in Garner. I do so wish Dr. Kelly had a Garner office. "
" The entire staff at Kelly's Eye Center are very professional and pleasant. Both Dr. Kelly and Dr. Smolenyak exceeded my expectations before and after my cataract surgery. "
" Dr Smolenyak is awesome. Or as call him smoking smolenyak. He takes care on me my wife and 100 year old dad. "
" Other than wait times, both after check-in and between procedures, a good experience. Office has updated technology and the staff is well trained to use it. "
" Jackie was Very helpful & Dave stayed through part of his lunch time to order my contacts. All the staff was great "
" Dr Smolenyak is always great to deal with. "
" Sean is friendly, articulate and quite capable. I enjoy being with him. He is one of the stable parts of this practice. Seems that there is changeover in the support staff as I see different ones each visit. "
" Brittany at the front desk always treats my wife and me like we are family. "
" Dr. Smolenyak and support staff have always provided excellent service, and I've been a patient for years. "
" Everyone was friendly, courteous, and efficient. Overall great experience. "
" A Very pleasant experience always from the check in to the check out. Shelby was very thorough and patient with my concerns, questions and exam. Of course it is an absolute pleasure to see Doctor Smolenyak each year! He has been taking care of my annual check ups for years after Doctor Kelly's great cataract surgery several years ago. Doctor Smolenyak is so positive and the whole room lights up when he comes in to see you. He makes the patient feel that they are important and goes the length for each patients successful outcome. God Bless Him!! Thank you for this opportunity. Carol Bridgers "
" Jackie was great! She was very courteous in telling me that since my eye sight was good, I didn't have to do a certain test, which would've cost extra, and I really appreciated her doing that! "
" The staff is very impressive. "
" Dave Mason was extremely helpful recommending frame and lens features for my new eyeglasses. "
" Working with Drs. Kelly and Smolenyak, as well as with Rebecca has been a wonderful experience. As a new patient, then shortly thereafter having my cataracts surgically removed, has been a great experience. Having the confidence with these doctors as well as with the techs in the office is very comforting particularly when it comes to one's vision. "
" Brittany and Samantha at the front were particularly good. Everyone was terrific, in fact, but I don't recall all their names. The patient/customer care is simply excellent. "
" all were VERY VERY kind & helped me, it would be a mistake to go anywhere else "
" No, everyone was very professional "
" All staff members are professional, competent and kind. "
" Shelly was very efficient and an excellent person to deal with. Dr. Smolenyak was superb as always. "
" The nurse/ tech that I saw first was super! "
" Everyone, from the receptionist who greeted me as I came in to the person is checked me out was just wonderful!!!! "
" They were all very nice. "
" they were are wonderful especially the eye technician "
" jaci was like a mama hen.....guiding, explaining, even pushed my wheelchair....just excellent!! "
" Rebecca, so professional and knowledgeable. "
" Yes, Susie was extra nice and made me feel very comfortable and reassured that I have chosen the best practice in the Triangle. "
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