Kelly Family Clinic
Kelly Family Clinic
794 Generations Ste. 100
New Braunfels, TX 78130
Phone: (830) 214-6411
Kelly Family Clinic
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" I always feel valued when I come to the office and don't dread going to the doctor anymore. Appreciate the staff's great attitudes! "
" After checking in, my wait time was maybe 2-5 minutes. They were very personable and we love our doctors there. They explain everything to make sure you understand. So glad we found them after moving here and needing new doctors, "
" Dr. Kelly is always so patient with my husband & is working hard to help him feel better! Dr. Kelly is amazing! "
" They immediately take care of you and wonderful staff to work with! "
" I love how attentive my PA is regarding my concerns and health issues. She doesn't just dismiss me. "
" Great, staff at the clinic all the way around, though I've never met Dr. Kelly. Lol! "
" Pleasant office. Greeted promptly. Casey was thorough and listened to my concerns. I received a call the next day with lab results. The nurse was professional and caring. "
" I love Dr. Kelly and her staff is the greatest ever!!!!! Takes her time with you. The staff is accommodating, pleasant to talk to. I tell everyone about them!! A+A+A+A+A+ "
" Dr Kelly and her staff are amazing. Polite, helpful and very professional. Thank you for all you do! "
" This was my first visit to the practice. Everyone was friendly and informative and helpful. I’m very happy to have found them and now be able to say they’re my health care providers. "
" I always get a nice welcome when I enter the waiting area. The P.A. is so knowledgeable and makes me feel comfortable. My daughter has started going to Kelly Family Clinic and soon my 16 yr. old will also go. Great clinic! "
" I love Yall "
" Receptionist was very welcoming and friendly. The Dr. was very thorough and informative. I'm so glad my husband and I found y'all! We will definitely be back. Hopefully not too soon. "
" As usual, the staff was kind, caring and professional. "
" Finally felt listened to! Very informative and took the time to listen and explain. "
" The office staff and the doctors are very friendly and very professional "
" Everyone was very accommodating and polite. "
" Staff very friendly and helpful whether on the phone or in person. I can’t say enough good things about Dr Kelly! She is extremely thorough, professional and also takes time to ask questions and listen. Kudos to Dr Kelly and her staff! "
" Great doctor! "
" We love Dr Kelly n her staff. "
" Everyone in the office was attentive, kind and had a pleasant attitude the entire time I was there. Would highly recommend. Only suggestion front desk need to learn how to multitask. "
" I love this clinic "
" I appreciated getting in the same day I called - very nice not to have to go to urgent care. "
" Great staff, very nice to meet them all. "
" Great staff. Friendly and professional. "
" The only difference in going to Dr Kelly's Family Clinic and a family reunion is at the clinic you have to pay (a little). But they are both family. "
" Very friendly "
" Excellent service.. glad my brother in-law recommenced Kelly family clinic "
" Becky in the front is always so kind. I always have a great experience at Kelly Family clinic. Love kelly family clinic!! "
" Was very impressed and happy with all services. Thank you. "
" I speak highly of this clinic because they always give be the best bedside manner. You can’t go wrong choosing Dr. Kelly and staff. "
" I wish I would have been told to fast so I could have gotten blood work done instead of going back another day, missing more work. "
" Understand the situation on Monday and quality of service was still good. Thank you for taking care of me! "
" l am very pleased with this doctors office. This was my first visit and also working in a medical office l was treated with respect. I won't be driving all the way to the medical center in San Antonio again. I was amazed that l can see the Gyno doctor also at this office!!! "
" A very caring staff and Dr. Kelly also very caring dedicated to patient care. "
" Great staff. Very welcoming, professional and great trusted advisors "
" We did wait a bit for Dr. Kelly, but were not in any way rushed through our appointment, so understand when visits might take longer than scheduled due to unforeseen circumstances. Love Dr. Kelly - love the staff! "
" I was very comfortable with staff and dr. Everyone was courteous and caring from the minute I walked through the door. "
" Dr. Kelly helped me afford medication by providing me with a discount coupon to be used at the pharmacy. "
" I was not impressed with the front desk secretaries. They acted like they didn’t want to be there and were very blunt/rude. "
" I loved that I heard Christian music playing in the waiting room when I walked in. It was a pleasant surprise. "
" Dr Kelly was wonderful! She did not seem to be in a hurry and she took time to answer questions. I would definitely recommend her to Damian’s friends "
" Dr. Kelly is fantastic very thourough would definitely recommend to family and friends! "
" Love the personal attention! From the minute we walk in the door, we always feel like family. "
" Great visit "
" The whole staff was amazing and Dr Genevieve was wonderful. My whole family and I felt comfortable and well taken care of. "
" Dr. Kelly and her entire staff made me feel at ease and were so kind and welcoming. Dr. Kelly spend over an hour with me to help figure out a severe digestive issue. She gave me more outlets and support than the 3 previous gastros I was seeing. For the first time in over 20 years I feel like I have a doctor along with support staff that actually cares about my wellbeing and overall health. What a fresh breath of air! Multiple clinics could learn a lot from this wonderful staff. "
" Everyone was welcoming and friendly. They were on time, even late in the afternoon! The Nurse Practitioner was very thorough and took her time explaining the plan of care and when we should consider following up. "
" She is the 1st and only Doctor that has listened to me and referred me to specialist as needed. "
" Awesome staff found a Bible veres I never noticed on the wall today just when I thought this place could get any better very good place to have the hole family seen "
" Dr. Kelly and her team are amazing. She always takes her time to talk to us about our daughter's growth and development. "
" I've had great and not so great experiences at the clinic. If I'm lucky enough to get the doctor it's great, if I get a nurse practitioner not so much. Although the NP's are nice they just don't have the same care as the doctor. I've also had a few WAY to long of a wait time, my last appointment went very well!! "
" Appreciate my appointment being on time. Staff was very friendly as always. "
" I very much appreciate the time and care put into the visit. "
" Very patients with me asking all sorts of questions! Thank you! "
" Dr. Kelly is kind, listens to my husband & me & very good at what she does! So glad we changed drs., she is excellent! "
" Genevieve is great, she listens, provides medical advice like a champ. She has excellent bedside manner, there isn’t anything I would change. She does great! "
" I have been to the clinic before but this was the first time to meet Dr. Kelly. She was wonderful in that she listened to my story, no rushing and so far the prescription she gave me is working. Wanted to see me in two days to make sure. I am so glad we found her. We have only been here 4 years, looking for the best family doctor. We found her!!! "
" Thanks to staff for caring about my health. "
" Our son loves Jamie. She is his favorite nurse one of the only ones he will let do his vitals. "
" I am one who normally dreaded my office visits in the past. This office is completely the opposite everyone is helpful and pleasant. I am so glad to have found y’all! "
" The staff of this office are all super friendly and nice. I didn't have to wait to be seen at my appointment time. Dr. Kelly was super nice, informative and didn't treat me as a number. She answered any questions I had and did not make me feel like she was rushed to get to the next patient. I would highly recommend this office. This is how patient care should be. "
" Everyone was so kind and patient "
" Nobody’s perfect so my “very good” is my highest praise. I’m very pleased with the reception l received both at the office and on the phone and felt acknowledged and listened to by Dr Kelly. I look forward to an ongoing association with your clinic. "
" I appreciate how they scheduled my daughter in so quickly. Friendly staff over the phone and in person. Thx "
" Thank you all for making our transition to a new doctor much easier than I ever thought it would be! "
" The girl who sets appointments could stand to be a little more kind and courteous. She is unpleasant to deal with. No smile. Not friendly. Monotone voice. The lady who checks patients in is friendly and courteous. "
" Casey was very helpful with my allergy situation and had a caring demeanor. "
" I value Dr. Kelly’s expertise and I love that she is never condescending or dismissive of my concerns. "
" Dr. Kelly is the first dr. I have felt listened to all my concerns & has helped me work thru them! Spends as much time with me as needed! Excellent dr.! "
" Dr Kelly is an incredibly knowledgeable and skilled physician. She has a warmth and deep concern that is palpable. "
" I like how I can be seen when I'm sick. And they are helping me control my diabetes. "
" Genevieve is a fantastic PA, always attentive and quick to answer all my questions and concerns. "
" Dr. Kelley and her staff are always so friendly. Dr. Kelley truly listens and gives you straight answers. Her staff is very professional and very efficient. Becky, in the front, is so sweet and so fast at check in, I appreciate it! "
" I have been going to Dr. Kelly since I moved to Texas three years ago and I love having her for my primary care physician and her nurses and staff are always so helpful and friendly!! "
" I love this clinic, and all it’s staff. Everyone is fully equipped with a great bedside manner. At departure, I leave feeling well taken care of. "
" Dr. Kelly takes time to listen to all your concerns & she goes over your meds with you to make sure that you do not have any drug interactions! She is en excellent dr.! "
" Staff is always professional and courteous! Never waiting long to see doctor! "
" I love this clinic. I drive nearly an hour one way to go here. On my last visit the only “off” item was one of the desk gals checking out was not friendly. This was the 3rd time I’ve been to the clinic and the first “not perfect” interaction. I’m willing to chalk it up to she was just having a bad day. I’ll be back and would recommend. "
" I have been going to the Kelly Family Clinic since we moved to New Braunfels almost six years ago and I always receive great care. I will continue to visit and will soon take my son and husband. "
" Thank you for your care "
" Dr. Kelly has been my Doctor for several years. She is excellent in researching and referring me to specialist if needed. "
" Ms. Fleming was wonderful and my nurse- didn't catch his name - was great. Service was quicker than ever before which is always a plus! "
" Dr Edwards is a wonderful Dr., It's nice to have some one listen to me and help me with a plan for better health, you can tell she reallly cares thanks for the great care "
" I'm very fortunate that as a HEB employee, I was recommended to them. By far the BEST doctor that I have had in my entire life!!! Kudos, and EXCELLENT job!!! :) "
" I am so grateful for Dr. Kelly’s care of me. "
" My first visit to this clinic. Very friendly staff and Dr Fleming was excellent. Great location too! "
" Loved Dr. Edwards and as a new patient trying to become established with a good doctor, she fit all the criteria as a nervous new patient would have. I definitely will continue my health care with Dr. Edwards, you have a rare jewel in her!! "
" Consistent "
" Dr. Kelly is very pleasant, courteous & thorough! Finally we have found a doctor that cares! "
" I have been very impressed with the service and care I have received "
" Dr. Kelly took time to listen to all my husbands concerns! "
" Thanks to Dr. Eduards for all her good service. She understood my concerns and treated me like human being. "
" Thank you! Great customer service! "
" This office is very professional. I appreciate that my appointment is fast and efficient. They make me feel valued as a patient. "
" I love seeing Genevieve, she is so caring and genuine. "
" Love Dr. Edwards. She is very invested in me as a patient and I’ve found in the past it’s hard to find doctors who are there for you. She is 100%. I recommend her for everyone!!! "
" First doctor I've had in 20 years that is caring, kind, professional, and genuinely concerned in my well-being. I am so happy to have found Dr Edwards. Her reputation does precede her.. "
" So glad I found Dr. Edwards! She is amazing! "
" Dr. Edwards is the most outgoing doctor I have ever met, she treats you as a person and not just a patience. I highly recommend her to anyone looking for a family doctor. "
" Dr Kelly and her staff are knowledgeable friendly and always listens to my concerns and works with me on a treatment that works for me. "
" Dr. Kelly provided the care we needed and answered our questions! "
" This was my first visit and Dr Kelly is wonderful. "
" Very nice and very welcoming felt very comfortable "
" Your front staff sucks. They routinely make mistakes making appointments, this time they didn't put in why I was there so when the nurse came in they seemed confused and kept asking quesyions as to why. This is the second time they have messed up. Also, a smile could go a long way.... Too bad they don't even do that. Can't even look up from their phones. "
" Loved the new office, the staff seemed extremely happy about it also. Dr. Kelly was so patient, helpful, funny and kind during the appointment time...went above and beyond the appointed time slot with additional information for my health and life! I am so grateful I am a patient under Dr. Kelly's care! "
" Dr. Edwards is amazing! Staff is amazing and always kind. "
" thank you for your attention "
" I’m very happy with the service provided at this clinic. I’ve looked around for a long time to find a place that I feel will get to know me as a person and not just a patient ID. "
" Amazing establishment and amazing people that work there. "
" Did have to wait for a long time in the room, but that’s just how doctor visits go. Otherwise I am always happy with your quality of care! "
" Everyone was very helpful and kind. Dr. Kelly was very detailed and informative. My nurse/Dr.'s assistant, listened and encourage me to share information. It was not a "hurried" visit. She took time to listen, and accumilate information for treatment. "
" Thoroughly happy in my choice with this practice. "
" As always, a pleasant visit. No wait time at all for the room or the provider. All my questions answered and explained. I always leave feeling that my health is very important to them. "
" I just love Genevieve "
" Dr. Kelly is one of the most personable and informative professionals I've ever met. "
" My visit was very pleasant. The staff acted in a very professional manner. I would be glad to recommend you to friends and family. Thanks for the good service. "
" I cannot seem to get e-MD to accept my password. I matter how many times I type it "
" Love Dr. Kelley, I had moved from comal county back to bexar county. I tried to find a primary doctor here but was not happy with who I found, so I am making the drive to New Braunfels from San Antonio. She is worth it to me. Thank you for taking care of me "
" Great staff excellent service never leave there in happy. And a great doctor "
" Dr. Edwards thoroughly explains my options and has a wonderful 'bedside' manner. "
" Dr Kelly is great. She listens and takes her time with me "
" Love Dr. Edwards. "
" It is so comforting to meet a doctor who takes the time to talk with you about your concerns. Genevieve Fleming, PA was completely genuine throughout my appointment. I highly recommend going to Kelly Family Clinic. "
" Upon checking out the clerk at the front desk was on a personal phone call (that did not seem like it was a pleasant one) and I had to wait a bit to schedule a follow up appointment. Once she was off of the phone, she still had a coldness about her, not very friendly. I do not remember her name, she barely even spoke to me. The rest of visit was great, no other concerns or complaints. "
" Except for getting on the scales, it is always an enjoyable experience! "
" Dr. Edwards was amazing. She was easy to relate to and took her time with getting to know me. Really great experience! "
" Excellent care for myself and my infant "
" Dr. Kelly is a caring, compassionate doctor and actually listens to her patients. I highly recommend her to patients seeking an interactive relationship with their healthcare provider. "
" The best doctor I have had by far! Me and my husband love going to our appointments Dr. Edwards makes us feel welcomed and ready for our first child. "
" Fantastic... "
" I really appreciate the kind and friendly attitude of all of the staff. They are "real" and seemed to have time to get to know me. Thank you for "making friends" and not "making customers" with your patient!! I look forward to a great health journey with this team!! "
" Dr Edwards is the best! She is very informative and always makes sure I'm comfortable. :) "
" Genevieve is a wonderful provider!! Her MA Natalie is remarkable and I love her big smile she always has! Keep up the good work! "
" The front desk staff are very rude. They make it seem like I am bothering them. The clinical staff are amazing and personable! "
" Dr made me feel very comfortable, and she took time to listen to my concerns. Very nice doctor "
" Dr kelly is absolutely brilliant. She listens to my concerns and works with me to brainstorm, troubleshoot and come up with best course of treatment. She’s more than a dr she’s our advocate. For my entire family. Pretty rare for doctors! "
" I was so impressed, I referred 2 of my coworkers already!! "
" One of the most caring doctors I've been to "
" I have recommended the practice to numerous friends and coworkers. Overall great staff! "
" Very nice people in got in / out fast "
" Every thing was great as always "
" I actually left our appointment thanking God that we found such a great doctor and with such great staff. The front desk lady was exceptional and had us laughing. Even the doctor and doctor in training had us laughing. Thank you! "
" Everyone was professional and very efficient. I especially liked the young man that took my blood. Quick and painless. "
" No wait time. Painless blood draw. Dr Kelly as usual asked questions and listened to me. Took extra time to exam me when I explained my breathing concern. Made sure my prescriptions were renewed. "
" I’ve been going to Kelly Family Clinic for three years now and I absolutely love their team. They’re all very professional and courteous. "
" Dr. Edwards is an excellent PCP. "
" very fast was taken in to do labs within minutes of chekcing in "
" I love this office so much. They truly care and give amazing service to all their clients. Highly recommend them. "
" They scheduled me at the last minute, check-in was smooth and I spent a good amount of time with the doctor so she could evaluate my issue. This is a great office! "
" The only problem I had at this visit was that my medicine didn’t get called in u til the following day after I called the office to let them know the pharmacy hadn’t received it the day of the appointment "
" I absolutely love my doctor and the office staff. They are always so kind and happy and generous. I would definitely recommend their services to family and friends. "
" Great doctor! "
" when I was there yesterday morning, there was another patient who was undeniably "disturbed" and causing a bit of drama in the office. She was with a small child, but somewhat belligerent about being in pain. The EMT's were called out. I was impressed that the staff maintained professionalism and courtesy for the duration and paid extra special attention to the childs needs and keeping them separate from all the "action"! good job! "
" Genevieve is a very thorough and attentive PA - she listens and takes her time with you. She is very personable and friendly. I would recommend anyone looking for a doctor in the New Braunfels area - whether you have young children or are in your 50s like me! "
" Love Dr. Edwards!! She is amazing! "
" Always a great experience. Very professional. "
" This clinic and all personnel including Dr’s are wonderful, caring, attentive and respectful. "
" Very professional and felt like family "
" Doctor was wonderful. She explained everything very well. The nurse that did my blood work had a very steady hand and didn’t leave me a bruise. I even recommended a friend who is also pregnant to go there. "
" I was nervous about changing doctors, but I am truly glad I did! I really like my Doctor, Edwards, she is so knowledgeable and friendly. "
" I have been looking for a caregiver of this quality for some time. Everyone is kind, polite and professional. They really care about their patients. "
" Very impressed by Becky the receptionist. Very friendly and courteous. "
" I was in to review my Receint lab work. I was in the exam room for 45 minutes before the PA showed up. "
" Fantastic and attentive and humane "
" Dr. Edwards is wonderful! I’m so glad I’ve found her and that she isn’t new Doctor! "
" Dr, Kelly was very thorough, and patient oriented! She recommended allergy testing! Which I chose to participate in with low co-pay! To many seasonal allergies! "
" Only negative was waiting over 30 minutes for appt "
" Dr. Edwards is the best! Plus the staff is efficient and friendly. "
" Staff has always been pleasant, professional, and courteous. "
" Dr. Kelly, the Web sight is still messed up. It even has New Braunfels Cardiology mixed up with y'alls. It's the eMDs Web sight. Dr. Bordon is on it too. When I look up My appointment with her, your dates come up for her. "
" Best family clinic I’ve ever been too. Kind, courteous, and they listen to you. "
" Thanks you guys are the best! "
" Ladies at the front desk had a blah attitude. Everyone in the back were pretty freaking awesome. Espesically my gynecologist!!! "
" I am so happy with this office, everything is always so perfect from the appearance to the staff!! The receptionist is always so kids and talks to my kiddos the MA Natalie is always so kind and sweet, always smiling. Dr. Edwards is so knowledgeable and patient, my 3 y/o is a handful and doesn't always like to cooperate but Dr. Edwards will talk to him in a way he can understand what is going on. She is very thorough in her work and I enjoy seeing her. She is very personable with our family she feels like more than a Dr. she feels like a friend. "
" Dr. Edwards was so kind and informative. She gave a wonderful first impression of the clinic on my first visit and set out goals for my care. I have already recommended her to friends and I went to see her based on the recommendation of other patients! "
" I love how responsive Dr Kelly and her staff are when I’m sick as well as when I’m healthy. "
" Dr. Edwards has a contagious personality and is very interested in your health care despite insurance policies. "
" I was very pleased to be able to get in for an appointment the same day I called! "
" I love this clinic and staff, including my primary doctor and PA’s. I’ve recommended this clinic to people asking for great medical professionals abd will continue to do so. Keep up the great work everyone :) "
" The entire staff is friendly and professional. "
" Dr Edwards is amazing she had new medication at the pharmacy the next day, she had a referral to a specialist facility contact me and set up an appointment the day after seeing her. This type of service and professionalism I have never experienced as a new patient in a new city and I will be forever grateful. Kelly Family Clinic and Dr Edwards will be my forever family clinic. Thanks to all the staff "
" Staff was great in fitting me in for an appointment. The care provided was excellent. I appreciate the thorough care. "
" I have already recommend this clinic to my brother. "
" Front Desk staff is fantastic!!! "
" Thank you for your wonderful care "
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