Kendall-Shepard Eye Center
Kendall-Shepard Eye Center
425 W. Central Ave. Lompoc,CA 93436
Phone: (805) 736-2020
Kendall-Shepard Eye Center 425 W. Central Ave. Lompoc,CA 93436
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" Everyone is nice, helpful..and doctors are nice..handsome "
" Dealing with a new glaucoma diagnosis is really scary and stressful, but Dr. Nelson and Dr. Goodman have been very caring and helpful. The entire staff have been wonderful about explaining procedures and medications and coordinating all the necessary appointments. Many thanks for making a tough time easier "
" Superb treatment as always! I love Dr Sedeek and the medical assistance! "
" Staff and doctors are all amazing! Very professional, compassionate and friendly!! "
" Great service! "
Ruth ann F.
" Wonderful experience! friendly and professional and now 20/20 vision without contacts! "
" Always professional and timely. "
" Thank you for being patient with my parents. "
" The staff was very friendly and efficient. Dr. Bruckner is great and very knowledgeable. "
" Clean, professional, great staff. No complaints "
" My Doctor was amazing, she explained in details what she was doing and took all my fear away, she is great at her craft. "
" They were very timely. Very courteous "
" Very friendly staff and thank you for your services. "
" Really appreciated the professional manner of all individuals involved in my appointment. It was pleasant to not have to sit around waiting as my appointment time came and went. Thank you for your promptness and professional manner! "
" Very thorough and all questions answered correctly. "
" Awesome job "
" Great customer service! However, upon picking up my daughters prescription contacts I waited over 15 minutes before leaving. I know the staff were busy but the person making phone calls at 4:50 could've helped me or at least let someone know I'm just there for a pick up. Could there be a better system for customers who are just there for pick up? "
" I always feel good about my visits to Shepherd Eye Center. Everyone is professional, kind, and helpful. Yesterday’s visit was the same. I appreciate Dr. Sedeek and the technicians. They do a good and keep me informed, and answer all my many questions. Thank you to all of them. "
" Every time I visit Kendall Eye Center I am always greeted with smiling and courteous receptionists, technicians, and staff. The professional staff is excellent, and the eye care is the very best. "
" Very good but reminders coming in late. Original appt was made long ago but when we showed up they had changed it and did not notify us. "
" Very efficient office and doctors. "
" Both the doctor and the various assistants were very professional, friendly and efficient. "
" Did a good job, thanks.... "
" Everyone from the counter receptionist to the technicians are courtesy and professional...jgo "
" Doctors and staff were very pleasant, helpful and answered all my questions "
" Very well-managed office. Everyone seems happy, and very willing to answer questions and help out with insurance. "
" Always professional and caring, would never go anywhere else! "
" Good it a little long! "
" I didn’t have to wait long for my examination. All tests were performed in very professional manner. The equipment was the most up to date. "
" I come in all nervous about my eye problem and leave after talking with the doctor more relaxed. Best ever assistants!!! "
" Everyone is wonderful and efficient "
" Doctor Hua was very polite and professional. It is appreciated. "
" The office appears very clean and well decorated. Professional staff and doctors. Quick service. "
" Dr. B and the staff are great!! "
" Both the tech and Dr Nelson very professional "
" Always quick, easy and professional. I liked being able to make next years exam while I was there. They asked me I would have thought it too soon. Excellent. "
" Everybody is always very pleasant and very helpful Thanks again for my annual check up and for the senior discount card see u next year. "
" The staff was courteous, the office was clean, organized and comfortable, and Dr. Kendall was very kind, professional and knowledgeable. We were seen quickly and all our questions and concerns were addressed! "
" Everyone was friendly, communicated well, and bonus...everyone was on time :) "
" Very friendly staff. Expert eye exam. Everything was explained so that I was able to understand what I needed to do for dry eyes. "
" Such a friendly and professional business place. Staff is efficient, doctors are knowledgable and courteous. "
" It was a good visit and I was taken care of well. They obviously care about the patient experience. "
" The entire Kendall-Shepard office staff is eager to please from the time you walk in the door for your appointment until they tell you to have a nice day as you leave. "
" All of the people are helpful, professional and friendly, and they know exactly what to do to make patients feel welcome and feel better at the same time. About a week and a half ago I had some tearing, burning and aching in my eyes, and went to the clinic without an appointment. It was a Monday and they were booked and set me up with an appointment the next day. I could not see well enough to drive, so they "fit me in" to their very busy schedule and Dr. Wau was able to diagnose the problem and prescribe the correct eyedrops that would solve the problem immediately. "
" Love the Drs and love the employees! "
" Wonderful staff. Not only did Dr. Kendell explain the eye procedure & process his staff did the exact same thing through the processes. Made me very comfortable. Friendly, always a great experience. "
" Had a short wait time. Dr. Brudner was very courteous and thorough throughout the exam. "
" Really felt good about meeting the retna surgeon. Confident is how he made me feel. Just a good over all feeling when I left. "
" I was very happy with the retinal specialist and most of the support people. Overall happier than at Solvang. "
" Excellent service very polite. I would highly recommend them to my friends and family "
" I was having trouble with a new prescription for my glasses and after a short office visit with Dr Nelson I received a new prescription. The office staff is very friendly and helpful. "
" I specifically see Dr Kendall because I have great confidence in him and like his demeanor . His staff is always pleasant and efficient so my time is not wasted waiting for service. "
" Everyone is always so professional and accommodating. "
" Thank you for being so compassionate and caring. Your staff is totally awesome. They are observent to a patient's needs and really go out of their way to help. Again thank you for having such a great staff. You should be proud. Lydia Tricia ONeill "
" They’re incredible, good information, friendly etc.. "
" I had a newer, younger doctor who knew more about modern technology. Her assistant also was very helpful. Both helped me try on various contact lens colors, and knowing I am getting married they helped me even pick a color. Out of my 15+ years going to yearly exams, this is the most fun I've ever had. Kendall Shepard Lompoc never disappoints me (sometimes the lenses take a really long time to come in but that's my only issue). Every Dr. I've had here has a great, light sense of humor. "
" Mary is wonderful. She is so personable, care, knows what she is doing. Wonderful visit. "
" I had called two different times with concerns and never received a return call. Brought up at last appointment and was told "sorry". Concern was addressed but I should've had a return call. "
" Always happy with the staff and Dr. Brudner when I come in for my annual check up. He is a very caring individual and I trust him to do an excellent job of taking care of my eye health. "
" Staff was very friendly and helpful. "
" Great place! I love coming here. "
" The staff is courteous and professional in appearance. I appreciate the care they exhibit in making you feel comfortable and welcome. Dr. Goodman took time to explain my diagnosis and treatment and left feeling that my eyes were in good hands;-) "
" Just don’t like the air blowing on eyes for test when you have dry eye "
" Way to Many Appointment Reminders I had 10 maybe More "
" Extremely wonderful and caring Drs and staff. I trust all my Dr's in my eyes care. "
" Very pleasant and professional staff. Dr Nelson is the best "
" On time, friendly, helpful "
" Great service from the moment you walk in an through all the examination , very in depth an detailed exam "
" I love Dr. Brudner. I hope I spelled it right. He always treated me with his % full attention. He is really good. "
" Dr Nelson was outstanding. The front desk and tech, however, seemed confused. They both wanted to charge Medicare and TriCare while the VA through TriWest was paying and the letter from TriWest was right in the folder. The Tech and I had trouble communicating due to his thick accent. "
" I have been a patient for many years and have always been happy with the care I have received. Every staff member and Doctor I have encountered have been courteous and professional. "
" All procedures were explained. Any and all questions were addressed. All costs were outlined and itemized. "
" Regina and all the staff were great!!!! "
" I was treated with courtesy, respect and was given explanations throughout the process, which made it very pleasant. "
" Quick and efficient professional service "
" Our original doctor was going to be late and they gave us the option to see another doctor to expedite appointment. Thank you for valuing our time! "
" I felt everyone was friendly and knew what to do. I was especially happy with the doctor and the information and options he gave me. "
" Over kill on teminder if appointment "
" Services is the Best.. wonderful employees. "
" The office staff was very friendly and I had no wait time at all. Dr. Brudner was nice and listened to my needs. I will return to this office again. "
" Very nice people from the moment I walked in the door until I walked out. Very pleasant atmosphere and I highly recommend going here for your eye needs. "
" Very friendly and knowledgeable staff! Took excellent care of me during my appointment. "
" Everyone was very pleasant and I was seen right away with no wait time. "
" Very little wait time, staff were professional and courteous. "
" Very thorough exam. I know my eye-sight is in good hands with the pros at Kendall-Shepard. "
" All staff informative, friendly and helpful. Timely manner too. "
" Thank you for a great exam experience! "
" Great customer service, friendly staff. "
" I've really enjoyed visits thete. The place has a very mellow atmosphere, the lastest in technology, and everyone that works rhere is so friendly, nice and very knowledgeable. My Dr. Is so nice. I would recommend to my friends. Plus the wait time is very minimal "
" My referral was acted on quickly and the doctor i saw was friendly and courteous as was his assistance as well as the office staff. "
" The entire time was very busy with great assistants to Dr. Goodman by very professional staff. A very pleasant experience. Thank you. "
" Even a patient here fo many years. Including regular checkups as well as laser surgeries excellent facilities with well staffed and qualified individuals "
" Loved Dr. Kendall and staff. "
" Doctor is excellent, but the only concern I had was being put in a room with a loud machine running for 45 minutes before doctor came in. That was a bit uncomfortable. Again doctor is excellent. I would go no other place than Kendall Shepherd Eye Center. "
" Shondra was exceptional. "
" From the phone reminders, to the friendly reception when we check in, to the personal attention and care given through the exams, we were totally pleased with everything and everyone. "
" Service was great and all employees were friendly and great. Love that your openjoying on Saturdays "
" I have had both of my eyes done now. I am amazed every day with the clarity of this vision. The staff at Kendall-Shepard, every one of them, has been truly unbelievably kind and caring. I could not ask for a better experience. I thank every one of you very, very warmly and with great admiration for this wonderful gift of sight. Jesus did it once many years ago with just a little bit of mud and spit. I'm glad you changed the approach but thank you always for your accomplishment. "
" Everyone was polite and courteous. I was seen by the doctor on time. "
" Just keep doing what you’ve been doing! "
" I have always been happy with the care I recive at Kendall Shepard eye center. Thank you Robert Hinrichsen "
" They are a good team work all personal!!! "
" Very friendly staff and and Dr Kendall explains everything very clearly. "
" Very smooth in and out. Immediate scheduling of follow up procedure. Very friendly staff. "
" I was treated with the upmost respect and was given the information I requested or questioned. Good to know that I was not left not knowing something which is important when having procedures and not have answers to questions. Keep up the good job. "
" Dr Hua gave me encouragement and very helpful advice on how to treat my chronic watery eyes issues. She is a refreshing new OD with a heart for her patients. All the staff, including Evelyn, have been kind and professional at the same time. "
" People are always friendly, greet me with a smile, and make me feel welcome. Technicians are always very professional, and know what they're doing. The Doctors are the highest in their respective fields. "
" Staff is very friendly and knowledgeable "
" A professional team for sure!!! "
" Love Dr. Brudner and Beatrice. They did excellent job. "
" Thanks for being very caring to patients!! "
" Fast and professional "
" Dr. Shepard is awesome; so kind, courteous and funny! "
" Yes ur group is very friendly and helpful in helping their clients I enjoy getting my care their thank you so much for everything you do for ur patience "
" Thank you!! "
" Everything was perfect. "
" Everyone was very friendly from the front counter to the eye exam "
" Treatment has always been great "
" Staff and doctors are always polite, friendly, and compassionate. I would recommend anyone to Kendall Shepherd Eye Center. "
" Professionalism courtesy and care! "
" I really liked they Assistant I had she really made me feel comfortable and she really new her Job her name is Sherena "
" I had an appointment with Brooke; contact insert/removal. She was really nice and helpful. She made me feel comfort about doing it myself and also by mentioning that I could contact her after my appointment if I needed more information or questions. "
" I was expecting bad news about my eyesight so was thrilled when Dr. Shepard said that there was no change and that I could discontinue my eye medications. I meant to ask him that maybe taking the meds brought about the good result---and it wouldn't have been so good if I hadn't taken them. Anyhow, Dr. Shepard was very positiveand I am very thankful. "
" Very professional and courteous from check in through the test. "
" I can see clearly now. Had my right eye taken care of and am looking forward to having the other done soon. I could not be more pleased with the service and the persons who have been there to help me. Thank you for your dedication, your kindness, and your politeness. Donald K. Judd "
" The initial cost of my eye exam was my biggest concern (over $200 or under $50). I was so excited the next day--the clerks were able to get me the lower price! And the doctor! He was so full of information and was able to explain all my eye conditions in layman's terms without being condescending! It was a fantastic learning experience!!! The Optical personnel was fantastic as well! He was able to meet my budget after going over my limit by getting me an even lower discount. Yes! Yes! My overall experience was fantastically amazing! "
" Dr. Sheperd is absolutely amazing and gave me a thorough discussion about my concerns. I left knowing my eyes were being well taken care of!!! "
" Dr Sedeek was efficient, explained my condition and answered my questions clearly. Would also like to add that everyone was on time. Thank you. "
" This office runs so good. Everyone is friendly and helpful. "
" Dr. Hua was great! My prescription improved over last year! "
" Everyone was very patient and kind. "
" Everyone at Shepard Eye Center are very caring and my experience is always good. Dr. Goodman is the best! "
" a total outstanding experience! "
" As always, Dr. Brudner provided excellent care. He always takes the time to address all of my concerns. I’ve been seeing Dr. Brudner for 17 plus years. I wouldn’t go anywhere else. "
" Great staff! Great with kids! Thanks for meeting the needs of my 6 year old who is just emerging as a reader and needs glasses. Your staff did an excellent job at explaining in simple, easy to understand terms with what is happening with his eyes and why corrective lens will help him. "
" Everything was great. Check in was quick. I was seen within minutes of my appointment time. Very personable and friendly technician checked out my eyes. The doctor was quickly in to see me, checked my eyes for my annual post op, explained everything was fine. Really a good experience. Sheppard Eye Clinic obviously tries to make this a good experience. On my way out, I made my appointment for next year with another friendly, professional staff member. See you next year! "
" Dr. Peter has a great "eyeside" manner. I really appreciated his professionalism and sense of humor. "
" Very thorough and answered all my questions. "
" Good job. It took 20 minutes past my appointment time to be seen but when I was seen everyone went perfect. "
" everybody was friendly and seemed well versed in their part of my appointment "
" I received all the information and help I needed concerning my upcoming procedure. "
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