Recent Reviews
Tammy - 03/24/2023
" el personal y los especialistas son muy amables estoy contenta con eso muchas gracias bendiciones "
Gloria - 03/24/2023
" Was very happy with everything "
Alesha - 03/24/2023
" Excellent service, knowledgeable, patient answering all my questions. Highly recommend! "
Mckenna - 03/22/2023
" I think it’s absolutely ridiculous that we have to wear masks. "
James - 03/22/2023
" Quick and easy "
Nancy - 03/22/2023
" Caring and professional staff. Facility is clean and each machine is cleaned in front of the patient so there’s no doubt that you’re in a safe environment. "
Donna - 03/21/2023
" I was pleased that they disinfected all the machines in my presence. Everyone was very professional and super kind. "
Natalie - 03/21/2023
" Staff and doctor were very nice & super comforting. "
Jeff - 03/21/2023
" what a wonderful person Elo is and what a bubbly personality she has. She has the cutest laugh! I loved my constellation and I love Elo! "
Scott - 03/19/2023
" In and out in an hour. All my questions answered. I'm happy. "
Kevin - 03/18/2023
" Long waiting periods "
Wendy - 03/18/2023
" Very professional, kind and caring service
the best I have ever experienced
Thank you "
Ernest - 03/18/2023
" Staffs are so friendly "
Judith - 03/17/2023
" Dr. Nelson was efficient, knowledgeable and
Bright! His joy is contagious!
All the ladies that helped were very efficient and calming.
I love the Lompoc office of Kendall Shepherd Eye
Dr. Goodman is still the best of the best! "
Marcilo - 03/16/2023
" Vary courteous staff. "
Courtney - 03/16/2023
" The nurse that took me to my room and Dr. Nelson were very personable. Optometry was very helpful and patient in assisting myself and boyfriend pick new glasses. "
Deborah - 03/16/2023
" Excellent visit as usual! Everyone from the receptionist, back office assistants, to Dr Golchet were fantastic! "
Linda - 03/15/2023
" If a doctor is going to be late… call and let me know. I sat for over an hour for my appt. Also when talking to many older people, speak UP and slow down! PLEASE!!!!! "
Sangwan - 03/15/2023
" All staff are nice and friendly.
and Knowledgeable. Especially Dr. Shepherd. Thank You. "
Kathleen - 03/15/2023
" Both my Dr. Goodman and Shepard take great care of my eyes!
I have a different eye issue then must, so it's nice to know
how knowledgeable both Drs are with my case. The office
is full of nice and helpful people and the medical assistants
are very nice as well. You could not ask for a better front
office manager! "
Maria - 03/11/2023
" Personal is kind and professional "
Michael - 03/11/2023
" They squeezed me in the morning of request by referring doc. Very professional and polite staff. Would highly recommend!! "
Rogelio - 03/11/2023
" Thank you "
Anthony - 03/10/2023
" Very pleased with the services and the information that was given to me thank you "
Savannah - 03/08/2023
" Bother doctor and staffs are very friendly.
I only have to wait for a few minutes before I was seen.
"
Ralph - 03/08/2023
" Once again an excellent experience. My tests, though trying for me, were successful thanks to a patient and understanding technician. The doctor's consultation was informative and helpful. I really like this place, for my eyes' sake. Thank you. "
Margaret - 03/08/2023
" Except for registration links that did not work, I was very pleased with the staff. "
Warren - 03/08/2023
" I got an appointment right away. I was called in to the
Exam room quickly and the doctor addressed my problem
at that appointment. My eyesight is greatly improved
and I couldn’t be happier! "
Jack - 03/08/2023
" Service was prompt and fantastic "
Sandra - 03/08/2023
" Such a professional. Very pleasant and helpful. Answered all of my questions. "
John - 03/07/2023
" Very professional very quick very easy loved it "
Harold - 03/07/2023
" Friendly desk staff. professional medical staff. Great service. everything is fully explained. "
Joshua - 03/07/2023
" Great service from all of the team at Shepard Eye Center! Thanks! "
Edward - 03/04/2023
" All technicians professional, service desk aids also professional, doctor the same "
Micheal - 03/04/2023
" Staff was friendly and courteous- my appointment went smoothly and am very satisfied. "
Reyna - 03/03/2023
" I was treated with respect and everyone there was very professional "
Stanley - 03/01/2023
" On time and everything was perfect. "
Linda - 03/01/2023
" Fast friendly follow up appointment
"
David - 02/28/2023
" Very friendly and courteous staff, knowledgeable in doing assessment. "
Jeff - 02/28/2023
" Staff was professional and very kind "
Brittney - 02/28/2023
" Opthalmic Assistant was absolutely wonderful, very friendly, relatable and soothing like I was getting a spa treatment. My doctor was also one of the best I've had. Appointment started about 15 minutes late but it flew by quickly (no wait time once in the office). The appointment lasted no longer than 20 minutes! Great care. "
Enrique - 02/25/2023
" Good service "
Salvador - 02/24/2023
" Alejandra is the best. Thank you "
Shirley - 02/24/2023
" The examination was very thorough . The wait at the completions to see Dr Goodman was somewhat to long. Otherwise, no complaints. "
Patricia - 02/24/2023
" Service was good right on time with very short wait.
The assistant was courteous and helpful. "
Kristy - 02/23/2023
" Clinician and support staff were excellent and thorough. Very caring and individualized service. :) "
Irene - 02/23/2023
" Phone appointment went well, questions were answered and
Looking forward to getting eye surgery. "
Wayne - 02/22/2023
" From start to finish, Staff was very helpful and so nice. Worry/anxiety free "
John - 02/17/2023
" Dr Nelson is definitely an asset to the Sheppard Kendall group a true professional I always feel welcomed by these people that work here thank you all Dr Nelson especially "
Lesa - 02/16/2023
" I have always had a great experience at Kendall Shepard Eye Center. The staff is very knowledgeable and very kind. I would highly recommend them😊
"
Francis - 02/15/2023
" Dr. Nelson was very professional and friendly, also very knowledgeable. "
Rosalee - 02/15/2023
" Excellent except I had to wait too long for my appointment.
"
David - 02/14/2023
" ...the staff at K&S makes this business. Hopefully management realizes the true value of its staff. A most pleasant surprise!!! "
Martin - 02/11/2023
" Elo was thorough in providing info on my upcoming surgery. My questions were answered and I felt prepared for the next step in the process. "
Sandra - 02/07/2023
" Prompt, informative and professional. "
Susanne - 02/04/2023
" All of staff were friendly and made the visit an easy, efficient, and well informed experience. "
Willard - 02/04/2023
" -The appointment was perfection! The processing was quick, staff were courteous, and I was seen right on time.
Dr. Kendall is a true pro and was thorough and congenial throughout the exam.
I can see CLEARLY now that I will be back again next year for my follow-up exam! Thanks
"
Larry - 01/27/2023
" Very quick, the staff and Drs.were very professional ! "
Virginia - 01/27/2023
" everyone very nice helpful. answered all my questions. "
Rose - 01/27/2023
" Dr Goodman was very good with my Exam very patience and very nice thank you so very much "
David - 01/24/2023
" Staff always friendly and courteous, short wait time, office always clean. Dr Goodman is great, makes sure
You know what’s going on during exam. Very professional 👍 "
David - 01/24/2023
" never any problems! "
Belem - 01/24/2023
" Friendly "
Jerry - 01/20/2023
" I am English speaking. Where is that? "
Ernest - 01/20/2023
" Staffs are friendly "
Joseph - 01/20/2023
" The staff are friendly the Dr was awesome 👌 "
Robert - 01/19/2023
" pROFESSIONAL AND EXTREMELY COMPETANT PREP TECHNICIAN. tHE BEST i HAVE EVER EXPERIENCED IN kENDAL.
dR. bOsHAY VERY COMPETANT AND HELPFUL. attentive TO MY CONDITIONS AND FAMILIAR WITH TEST INSTRUMENTS i NEED. "
Henry - 01/18/2023
" Everyone was very helpful. "
Gwendolyn - 01/18/2023
" Excellent customer service "
Lawrence - 01/18/2023
" Courteous, skilled, friendly staff. Dr. Goodman is attentive, engaging, great with explaining exam findings and recommendations. I always feel well cared for, efficient visits with prompt service at time of appointments.
Lawrence Li, MD, family physician (you can use my full name and credentials for publicity) "
Lester - 01/15/2023
" ALWAYS great service here!!! "
Ronnie - 01/15/2023
" I really appreciate the help at glasses purchase area of informing me of another glasses frame fitting business that will accept my type of insurance because it is not accepted there. This let's me know that they are interested in my welfare, not out to trying to take my money when they know of another place that my insurance will cover it. I really appreciate that very much! "
Naparat - 01/14/2023
" Everyone is always very friendly and helpful.
Never have had a bad experience there. "
Katherine - 01/10/2023
" Very professional five snd test. "
Steven - 01/10/2023
" Always great customer service "
David - 01/08/2023
" Staff always very happy, was even thanked for pre-registering, was asked how I was doing after last visit. Waited approx 7-10 minutes to see Dr Goodman. Very happy with my visit. "
Janet - 01/08/2023
" Everything was excellent, expect the process of wiping down items others have used seems to have disappeared. I was handed things to cover my eyes and then the object was just put back uncleaned. In the past years all items that others use were cleaned before putting back for others use. Wonderful place to have your eyes taken care of, just wipe things down like you use to. Thank you. "
Kathleen - 01/05/2023
" I appreciate the efforts to start on time! My appointment was planned for 8 and I was checked in and in exam room by about 8:10am. Thanks for that. "
Carmen - 12/28/2022
" Only compliant was I was not able to schedule my next yearly appt "
Franciso - 12/27/2022
" Dr. was very efficient. Explained everything to my understanding. "
Norma - 12/27/2022
" This was a great visit, normally I have to wait quite a bit to be seen. This time it was in & out all in a very short span of time. As always the doctor was very professional and the staff very courteous. "
Jeff - 12/23/2022
" They were all very nice and accommodating "
Tami - 12/23/2022
" The entire staff was very friendly and efficient. The doctor was great.
In fact, when they scheduled my next appointment it was with a different doctor.
I asked if I could get the same doctor and she told me that he was actually from
out of town. I am sure that the other doctor will be just as nice.
Also, I was very happy with the eye exam. All in all, a good experience. "
Wanda - 12/23/2022
" Family friendly helpful kind type atmosphere!
Demeanor toward me was that I was the
only one there and they had time for me!
Gentle handling of a jaws n gums n teeth. "
Lester - 12/22/2022
" Always awesome service here!! "
Denise - 12/22/2022
" Always kind and professional, from the moment I walk in till I walk out the door. "
John - 12/20/2022
" Reception, technicians, Dr’s were were all friendly and knowledgeable. "
Nancy - 12/19/2022
" Dr. Shepherd was very pleasant and very knowledgeable and helpful. His staff was great at what they do and the front desk were helpful in scheduling follow-up appointments. "
Denisse - 12/18/2022
" Very good experience took me in on time, the doctor & the assistant
explained everything to me, and answered every one of my questions.
"
Martin - 12/16/2022
" My appt was over the phone for pre-op issues. “Elo” was very personable and professional. Called on time and we worked thru the questions in short order. My questions were answered. "
Jonathan - 12/15/2022
" Everyone was amazing in helping me as a first timer "
Donald - 12/14/2022
" impressed with Dr Christensens knowledge and explaining issues. very personable as well.
Support staff very good in roles. "
Shirley - 12/10/2022
" Luis was very good at explaining the procedures to me and I appreciated it. What a wonderful young man "
Rebecca - 12/09/2022
" The doctor diagnosed my problem immediately, and I was treated & released in a timely manner. Thank you, Dr. Nelson. "
John - 12/03/2022
" your entire staff was courteous, well informed and kind. Thank you. "
George - 12/02/2022
" Merry Christmas and Happy New Year to all the great folks at your Eye care service! "
Pete - 12/01/2022
" they were kind and actually listened to me. very thorough. "
Theresa - 11/29/2022
" Everyone involved in my appointment was friendly, thorough, and solution-oriented. I appreciated their attentive approach to addressing my post-operative experience and concerns. "
Martin - 11/29/2022
" Went in for a crown fitting. Never pleasant to have your tooth grinded on. However, overall it was painless and went smoothly. "
Robert - 11/29/2022
" The staff is professional, courteous, and adept at their profession. Dr, Goodman is a tremendous professional. "
Aurora - 11/19/2022
" Dr. Goodman & his staff are a wonderful group of people.. I was very comfortable with them. I thank them very much for all the help they have given me.
"
Tom - 11/19/2022
" Had a problem with my eye got me in immediately to see the Doctor. Been coming here for 30 plus years first time seeing Dr. Shepard explained to me what was happening with my eye answered my questions all with a great sense of humor that put me at ease. "
Seymore - 11/19/2022
" Great working staff! "
Addie - 11/18/2022
" On time and very friendly service "
Carol - 11/16/2022
" The staff and Dr. Kendell are very pleasant and take the time to explain each step of the exam. I highly recommend them. "
Rosa - 11/16/2022
" The young woman who was shadowing needs training in basic customer service, not just how to run the equipment. "
Paul - 11/15/2022
" Excellent knowledge by assistants.
Very professional "
Joan - 11/12/2022
" Friendly, very professional. "
Alex - 11/10/2022
" The Doctor, and staff are wonderful. and I really appreciate the help I am receiving. Thank You. "
Laura - 11/10/2022
" Everyone is friendly and helpful and Dr. Nelson is very thorough and caring to check all of your concerns to explain health conditions and suggestions for home care and new medications that may help alleviate discomfort. That is all I can you ask for! "
Wanda - 11/08/2022
" Very friendly and explained everything in detail. "
Divina - 11/05/2022
" Staff are very helpful and knowledgeable. "
Alvin - 11/03/2022
" Great staff...friendly and professional "
Catherine - 11/02/2022
" Very professional "
Ralph - 11/02/2022
" I was quickly seen, tested, and had all my questions answered. All the technicians were professional, friendly, and knowledgeable. The Doctor was great. He went over a lot in formation with me and made sure I had no questions. Good experience. "
Beverly - 10/30/2022
" Looooooooog Wait time!!!! "
Richard - 10/28/2022
" A real bunch of Pros "
John - 10/27/2022
" Always good to have knowledgeable help Drs and workers that explain what they are doing Dr Nelson is very good as are the rest of the staff "
Jill - 10/26/2022
" All went well Everybody helpful and answered questions and explained everything. "
Mary - 10/20/2022
" Very helpful and professional, and much appreciated. Thanks "
Pamela - 10/20/2022
" Excellence care by Dr. Golchet and staff! "
Jose - 10/19/2022
" Extremely helpful and made me feel very comfortable.. "
Elsa - 10/15/2022
" Dr Kendall was very nice and answered all my questions.
"
Margaret - 10/12/2022
" Dr. Nelson was very nice. "
Tiffani - 10/11/2022
" Love love love dr Christianson-wish he we could schedule appointments with him at lompoc center and not just relief dr. I felt he listened carefully to my concerns and diagnosed problem accurately. "
John - 10/06/2022
" The assistant who took info was bright and pleasant. The Dr. Was very attentive and knowledgeable. "
Steven - 10/06/2022
" I was late for my appointment but you were able to get me in later that day. Great customer service as usual "
Theresa - 10/04/2022
" Competent technicians, excellent pre-op consultation with Dr Goodman, and timely service. Thank you! "
Naomi - 10/01/2022
" Not much of a wait at all and staff was so welcoming and knowledgeable. Doctor was extremely friendly as well! Really like this place! "
Dolly - 09/30/2022
" Dr. Nelson was very professional and made me feel comfortable. Very informative about all the issues with vision.
"
James - 09/30/2022
" My appointment was faster that I had planned on. One piece of equipment was broken so they could not do what I was scheduled for. They were able to do other parts of the examination and made appointments to complete the rest of the testing at that time. I have always had excellent examinations with the office. "
Alfredo - 09/29/2022
" Knowledgeable and friendly. "
Thomas - 09/25/2022
" Great service and very Profesional "
William - 09/25/2022
" Dr Shepard was thorough in his examination and was personable, kind and confident "
Toni - 09/25/2022
" As always, Dr Goodman was wonderful! He worked me into his schedule and saved me another trip, plus the wait for an appointment. "
Robert - 09/23/2022
" Accomodated my tardiness in timely and profssional way. Sensitive to my needs, Good overall preparation by assistants and the Doctor. "
Joan - 09/21/2022
" Great follow up appointment to determine the effectiveness of new medication. "
Kelli - 09/20/2022
" The staff is very courteous. Miss Cindy and Dr. Kendall are wonderful! Very personable and informative. Couldn't be happier with the way the office operates. "
Vicky - 09/20/2022
" Friendly staff. They also offered me a coupon program which offered a discount for my service. "
Maxime - 09/18/2022
" like always, I was in and out of the office in a jiffy, the only drawback is I still have to wear a mask inside of the office. "
Vicki - 09/17/2022
" The entire experience was Great! Staff was very well trained and efficient. They were kind and patient. The Dr was amazing. He was comforting and took time to explain and answer my questions while he told me I had cataracts in both eyes which was why my vision had changed so much. "
John - 09/17/2022
" My appointment was very good everything went well "
Ronald - 09/17/2022
" I appreciate the kind and prompt professional service. Looking forward to my next visit. "
Gregory - 09/17/2022
" The quality of service is A+. "
Karla - 09/16/2022
" Everyone who provided service to me was professional, compassionate, and kind. My wait time was minimal. I’ve been a client of Kendall SHEPHARD Eye Center for mor than 20 years. Their knowledge, skill, and excellent service and kindness is why I have stayed with them. "
James - 09/15/2022
" Although there were some administrative issues with my appointment they were quickly identified & rectified. The staff was courteous & professional. All my questions were answered to my satisfaction. "
Deborah - 09/15/2022
" As always wonderful care! "
Sharon - 09/15/2022
" This was the first time I didn’t have long waits between tech’s and wait for Dr was minimal! "
John - 09/13/2022
" Very efficient and staff was friendly and informative. "
Melinda - 09/13/2022
" The staff were awesome "
Charlie - 09/11/2022
" The Front Office Staff (Ms. Letty et al) were ebullient and very helpful. "
Glenn - 09/11/2022
" It was very wonderful. My check in was simple. The testing I felt was very thorough. The doctor was amazing - I felt he was doing a very thorough exam, telling me what he was seeing with my vision and provided me comfort that my vision was looked at with great level of competence. It’s been many years since I’ve had such a great exam! "
Anita - 09/09/2022
" My experience was very pleasant all the way through, with the exception of the time it took to check in online. "
Sandra - 09/07/2022
" Very informative, on time and professional! "
Karen - 09/07/2022
" I was seen after a very short wait, all staff were friendly and professional and I was able to order my new glasses and head home in under and hour. It was an excellent experience! "
Jack - 09/03/2022
" Everyone was very attentive and fast. "
Alex - 09/02/2022
" Friendly. Helpful staff. And I feel confident,
and very comfortable with The Doctor. Thank You. "
Mary - 09/02/2022
" Although I know this is beyond your control, hopefully public service agencies such as medical will be able to un-mask soon. Doing so would have earned an "excellent". "
Nancy - 09/01/2022
" My follow up visit for an ER visit went Extremely well. The doctor and his staff were very helpful and kind and I was seen on time. Those are things that are all important to me. "
Patricia - 09/01/2022
" Except for a long wait, everything was great. "
Stanley - 08/27/2022
" Everything was on time and my exam was competed in about 10 minutes.
Everyone involved was very friendly. "
Rose - 08/27/2022
" Pro: Dr Shepherd’s experience, knowledge, and caring treatment.
Pro: Luis, the assistant was absolutely professional, knowledgeable, and informative
Con: The lack of professionalism and courtesy at the reception desk. If this had been better, my overall rating would have been “Excellent”. "
Cheryl - 08/26/2022
" Excellent service "
Maria - 08/25/2022
" You guys are a such a good personal
Thank you for your service
Doctors and personal team 😁😁🙏🏼♥️ "
Joan - 08/24/2022
" Quality care, friendly staff, great medical facility. Thank you Dr Kendall and staff ! "
Laura - 08/23/2022
" The staff are all efficient and professional while being very friendly and kind. Dr. Goodman is the same way while also being very knowledgeable. I definitely trust them :)! "
Teresa - 08/23/2022
" Ladies in the office are professional and nice "
Francis - 08/20/2022
" Eto was very polite and knowledgable concerning my cataract surgery. She answered all of my questions very concisely. I appreciated that. "
Steven - 08/19/2022
" The staff was great, friendly and very professional "
Theresa - 08/17/2022
" Elo was professional and her knowledge and experience were very reassuring as she explained payment and surgery procedures. "
Cecilia - 08/17/2022
" Me atendieron con rapidez, amabilidad y profesionalismo, además todo está muy limpio, gracias. "
James - 08/13/2022
" Very professional I like there services "
Maxine - 08/13/2022
" All staff, technicians, and doctors were very pleasant and professional "
Marlena - 08/13/2022
" This eye clinic in Lompoc, Ca. is top notch: I have previously had my surgical work done at the Stein Institute at UCLA and can say that the Eye Clinic in Lompoc, CA is equal or exceeds my experience at UCLA. The Doctors and staff were efficient, prompt, courteous and I couldn't be more pleased. Thanks to the Doctors and staff. "
Katherine - 08/12/2022
" The staff and Dr Kendall were very nice and take the time to explain information about my eyes and tips for me to do at home to help me, and my eyes have been feeling a lot better! "
Candace - 08/12/2022
" The techs in the office are very friendly and do well in building rapport with the pt. "
Kinnsey - 08/11/2022
" New patient to Dr. Shepard but I would recommend him to anyone in the area. He and his team were very efficient and helpful with all my questions and keeping the appointment rolling. I am happy with keeping with Dr. Shepard and his team! "
Aurora - 08/09/2022
" Staff was very kind & made me feel at ease since I am always nervous when it comes to my eyes. Dr. Goodman explained in detail what the problem was & the procedure needed.. "
Ronnie - 08/09/2022
" Much improved since last visit. Wait was only a few minutes, technician was very professional, and eye problem I was having was quickly resolved and Dr. Kendall took the time to explain. "
James - 08/09/2022
" Service was very exceptional but the email documents and the instructions to setting up an account are impossible, so how can I read the documents sent?
Need a much clearer way to set up access to a patients account. Young people may be able to figure out the system but I am an old dude so help us out. Much clearer way to set up an account.
Thank you,
"
David - 08/04/2022
" as usual! "
Catherine - 08/04/2022
" Elo Pantoja, Surgery Counselor, is very efficient, informative, and personable. She was very thorough and the folder I received previously regarding upcoming cataract surgery explaining the process and the costs was helpful. Elo spent time with me on the phone asking all the necessary pre-surgery questions, all in a pleasant and professional manner. I am so grateful. Thank you! "
Sarah - 08/03/2022
" Everyone was very friendly and I felt cared for. "
Donna - 07/27/2022
" I had an excellent visit. Everyone was professional and attentive, answering all of my questions and concerns. The staff checked to make sure that i was comfortable during my wait. Everything was explained to me ahead of time and the doctor took time to answer concerns that I had about my future prognosis. I could not have asked for better care. "
Robert - 07/23/2022
" On Time. All appointment items covered. Attentive to detail. "
Alisha - 07/23/2022
" All of the staff were professional, accommodating, patient, and simply amazing! Thank you for such a wonderful annual eye exam. As my first visit, I was highly impressed. I would be glad to recommend your office to anyone. "
Floyd - 07/23/2022
" I was very impressed with Dr Christensen! He was very thorough, personable & explained everything completely. "
John - 07/23/2022
" The entire staff was welcoming and professional "
Christina - 07/22/2022
" Great staff "
Linda - 07/20/2022
" Dr Goodman was very thorough about the procedure for my eyes letting me know the risk of waiting vs having the procedure done. Warned me it will hurt but better than going blind
"
Deborah - 07/20/2022
" Great as always! "
Jeffrey - 07/19/2022
" Everyone was so professional "
Miguel - 07/15/2022
" Informative and helpful "
Donald - 07/15/2022
" I was 4 hours early for my appointment and was still happily accommodated. "
Samuel - 07/15/2022
" Very courteous & professional "
Roberta - 07/12/2022
" I continue to experience excellent eye care here. My only complaint is that the patient portal is impossible! I have tried to access it at least 4 times after which I am referred to the "tech guy" who never calls back. Signing up should not be so hard. Make it easier, please! "
Janice - 07/09/2022
" Everybody is always so friendly and helpful. "
Margaret - 07/09/2022
" Dr. Goodman is a fantastic medical practitioner, very forthright, thorough, and friendly. One of his technicians, Luis, demonstrated his knowledge and skill during the eye pressure test. Stephanie, a less experienced technician, was also friendly and knew when to request assistance, which is part of the learning process. All in all, an excellent job.
"
Daniel - 06/29/2022
" I am very pleased with my eye appointment. They are thorough, made sure my eyes were checked thoroughly.
My questions were answered and I’m very confident I got the best eye care possible. "
Daniel - 06/29/2022
" I am very pleased with my eye appointment. They are thorough, made sure my eyes were checked thoroughly.
My questions were answered and I’m very confident I got the best eye care possible. "
Jack - 06/26/2022
" The level of expertise by staff and Dr. Golchet were wonderful. A very professional visit in all degrees. "
Phyllis - 06/24/2022
" I am so happy with these doctors and every single person I interact with. They are friendly, knowledgeable, genuinely listen and take time to answer my questions. I'm so happy I was referred to this practice and I hope they are here for a very long time. "
Deborah - 06/23/2022
" Dr Golchet and the staff are the best! "
Nancy - 06/22/2022
" I’m happy to say that my appointment at Kendall Shepard went extremely well. The staff was helpful and pleasant and the doctor listened and addressed my concerns and everything was on time. I would definitely recommend the Lompoc office Kendall Shepard. "
Joseph - 06/20/2022
" Very caring doctor and Staff. "
Jo Ann - 06/18/2022
" Luis was an excellent doctor's helper & Dr. Nelson did an excellent job of checking my eyes for a prescription. It was a 1000 times better experience than with Dr. Kendall previously who recommended new eyeglasses would not improve my vision The glasses ordering person did not ask if I wanted transition lenses, thus I had to make another payment to get them added to my transaction in her area. "
Michael - 06/18/2022
" I was able to take an earlier appointment than scheduled, was seen right away, and was treated in a professional manner by all whom I came in contact with. "
Louise - 06/15/2022
" Very efficient, especially because I filled out my pre-appointment update information online prior to my appointment "
Samuel - 06/11/2022
" Friendly service, very professional, helpful and willing to assist you or help you with any need we have. "
David - 06/09/2022
" By the number of people waiting to see their doctor, after starting procedure with assistants, the Dr. are over scheduled. "
Betty - 06/09/2022
" Dr. Golchet is absolutely wonderful and a tremendous asset to the team. The medical assistants are very patient and knowledgeable. The reception desk are very welcoming and always try to schedule my appointments to fit my schedule. I really appreciate the new scheduling system. The wait time is greatly reduced. I know my eyes are in good hands.
Thank you!!! "
Karen - 06/07/2022
" Very, very efficient office. Medical Assistants really nice. Doctor answered all my questions and was very kind. Thanks "
Michelle - 06/06/2022
" I was very comfortable at my appointment. I trust Kendall thats why all my appointments go to you first! Never a problem or complaint. "
Gloria - 06/06/2022
" Everything went well didn't have to wait to see the doctor staff very nice "
Shirley - 06/04/2022
" Dr Goodman and his staff are very professional and knowledgeable. All my questions and concerns were addressed promptly. Each staff member made me feel heard and cared for. I was very nervous about the procedure. They all responded with great information to help me feel much more comfortable. "
Patricia - 05/26/2022
" Very efficient & informative. "
Janice - 05/26/2022
" Dr. Nelson, his Assistant, and the whole staff were extremely helpful and empathetic to my problem. Dr. Nelson figured out the problem that the Doctor at Sansum Clinic could not. I’m very very grateful to them. I wish I had had the cat act surgery done here. "
Mary - 05/25/2022
" The waiting time has decreased which is a good thing. Everything else about my appointment was excellent. Your staff is very friendly and they went out of their way to make me feel comfortable. They kept me informed about what was happening at every step.
"
Kerry - 05/22/2022
" Fast, efficient, professional service. "
Rebecca - 05/20/2022
" Very friendly staff. "
James - 05/18/2022
" I think everyone is very professional. "
Zachary - 05/17/2022
" I’ve always gotten very good care and good aftercare and information "
Charles - 05/15/2022
" `The technician took me to an exam room, gott to business with
checking my vision and taking my eyeball pressure and doing the
field of vision test. Soon Dr. Nelson came in and took a look at my eyes
and the results of the exams and explained to me the pluses and minuses
of the results. He was attentive to my questions
and gave clear answers. "
Cecilia - 05/12/2022
" Marissa was wonderful. So were the assistants on the front desk. "
Norvin - 05/10/2022
" Clean, prompt, friendly, proffesional "
Salvador - 04/28/2022
" Had a real good experience during my eye exam. The preregistration option saved quit a bit of time and made the check-in process much easier. "
Edward - 04/27/2022
" Great service by Cindy and Dr Kendall. Rate the experience NPS of 10 out of 10. Will recommend
"
Paulette - 04/27/2022
" It's very pleasant to walk into a doctor's office and feel so welcome and the staff is amazing and I can't say enough good stuff about them my visits the time that I have gone to the doctor have been excellent thank you so much for seeing to my needs "
Janine - 04/26/2022
" Very knowledgeable, thorough and friendly. "
James - 04/21/2022
" Always very professional and kind to me during the eye exam process. "
Diana - 04/19/2022
" I had such a nice meeting with Elo! She was professional and personable. She was very informative! "
James - 04/16/2022
" Always a pleasant experience with all the staff at Kendall-Shepard Eye Center. "
Sherwood - 04/16/2022
" The whole exam preparation team did an excellent job.
Dr Christiansen was very professional: Got the exam done and was truly interested my eyesight history and current needs.
I left confident on what I should do going forward. "
Betty - 04/14/2022
" I am so very, very pleased with the quality of service. Dr. Golchet is wonderful. The staff is wonderful. And now there is a big improvement in scheduling. I don’t drive and my daughter brought me. She had an appointment and Dr. Golchet made sure we were finished in time. Thank you for all that you do! "
Sara - 04/14/2022
" My eye tests were begun on my appointment time, I soon saw Dr Gochet. She explained my condition clearly and answered my
Questions. Very good visit. "
Charles - 04/13/2022
" On time! Explained everything there we’re going to do an very thorough "
Maxine - 04/12/2022
" Prompt, courteous, professional, friendly. The doctor explained diagnosis and treatment in layman's terms "
Richard - 04/12/2022
" Was very welcoming and information given was great "
William - 04/10/2022
" Check in was quick and friendly, initial workup portion of the visit with technician was, as usual, very pleasant, and exam by doctor seemed very thorough - and also pleasant. "
Janine - 04/06/2022
" Very knowledgable and professional office. I feel confident I am getting the best care possible.
"
Jeffrey - 04/05/2022
" Staff was pleasant and knowledgeable. Exam was thorough and staff made me feel comfortable. "
Stephen - 04/01/2022
" Everyone I dealt with at my appointment we’re extremely professional & pleasant. I appreciated all of the smiles & positivity. Thank you. "
Adan - 03/30/2022
" The wait time was minimal, the front desk staff was very helpful. Best of all, the billing procedures was very straightforward and quick. I really appreciated that. "
Maxine - 03/30/2022
" Techs were very courteous and competent. The Ophthalmologist was also courteous, competent, and thoroughly explained his diagnosis. The diagnosis relieved our fears of an eye problem, and redirected us to other possible causes for my eye symptoms.. "
Sandra - 03/28/2022
" I really appreciate how quickly Jennifer responded to my requests for information after having to cancel my travel plans due to my medical condition. She was truly concerned and considerate to my needs. "
Patricia - 03/26/2022
" my experience was very excellent because Lindsey helped me in every step and was super nice "
Irving - 03/25/2022
" Been going to this clinic for years. Service is always excellent, and Dr. Kendall is the best! Staff is so friendly and professional.
Always a great experience when I go there.
"
Robert - 03/24/2022
" Everyone was courteous and helpful. I felt they did a thorough examination of my eyes. Also,, I felt what part I had to pay was fair. Thanks to Dr Nelson. "
Damian - 03/23/2022
" Very patient and answered any questions thoroughly and addressed any concerns regarding insurance. "
Pamela - 03/22/2022
" I wish I could remember Dr Kendall's assistant's name, because she was amazing! "
Carmelita - 03/22/2022
" Everyone from when you walk in the office to who takes you to the appointment and does the exam to the doctor was very professional and kind. The doctor and the assistance explained answers to my questions.
"
James - 03/17/2022
" Always a good experience. "
William - 03/15/2022
" Very quickly through. Dr. Goodman was great as always. "
A. - 03/08/2022
" All went well with Cindy & Dr. Kendall. I'm waiting for my new glasses sold to me by Bill (?) - Dick Apple. "
Larry - 03/08/2022
" The people at Kendall are always polite and very helpful.
My visit was done by very professional people. I was pleased. "
Phyllis - 03/08/2022
" I'm very happy with every single person I've interacted with here. They are all very professional and knowledgeable. "
Mark - 03/06/2022
" This is a well-run business! From greeting to medical services to check-out, the team is friendly, professional and prompt. ⭐️⭐️⭐️⭐️⭐️ "
Maxime - 03/05/2022
" Service is outstanding and very minimum wait at the office. "
Mary - 03/03/2022
" Staff was friendly. I was in and out in a timely manner. "
Ingrid - 03/03/2022
" Great service as usual! Ingrid "
Stanley - 02/26/2022
" Every thing was perfect. "
Diana - 02/25/2022
" People were beyond personable.. the wait was very long. Over an hour total. "
Chuck - 02/25/2022
" Was in and out in a decent amount of time.
Assistants as well as the doctor were nice to talk to
And so thorough that when they were done explaining
Everything, I didn't have any real Questions. "
Aaron - 02/24/2022
" Everyone was courteous and professional "
Sylvan - 02/23/2022
" I had wonderful care "
Pa Kou - 02/23/2022
" Overall, great experience as always with this facility and staff. "
Elizabeth - 02/19/2022
" Everyone was very nice. "
Kari - 02/18/2022
" Everyone is very friendly, doctors are great. I just don't like that there is now a charge for a "contact exam", but there doesn't seem to be much more done than a regular eye exam. "
Sandra - 02/18/2022
" My phone interview started right on time and was very convenient. Elo answered all my questions and was very thorough in collecting information. Thanks for the great service. "
Marilyn - 02/17/2022
" I was comfortable in knowing I was appropriately cared for by everyone. "
Gustavo - 02/17/2022
" Very thankful from all staff very professional! I don’t like needles and employee Ale gave me good explanation "
Donald - 02/17/2022
" Very thorough and professional "
Scott - 02/16/2022
" Way to busy, I was there for 1-1/2 hrs and 80% of it was waiting. with that said, the doctors and staff are very professional and pleasant, and the care is 1st rate. I'm very happy with the fact that I can get everything eye related done under one roof. Its worth the wait, just make sure you have plenty of time on your hands. "
Deborah - 02/12/2022
" Always treated with professionalism and kindness. "
Edna - 02/11/2022
" Very professional & friendly staff. Thorough eye exam. I never felt rushed from the time I entered the office facility. "
Marianne - 02/10/2022
" I would rather pick up prescription at front desk-not optometrist
All staff were pleasant including DR Nelson "
Mary - 02/10/2022
" My only complaint is that I didn’t have my hearing aids in and did not understand all the directions being given due to the face masks everyone is required to wear at all times. "
Bill - 02/08/2022
" Good professional people. "
David - 02/08/2022
" As always! "
Rufino - 02/03/2022
" Family! "
Phyllis - 01/27/2022
" I met with Elo and just love her. She is so knowledgeable and helpful and friendly. I thoroughly enjoyed talking and learning about my upcoming procedure with her. "
David - 01/26/2022
" Very professional and very friendly "
Patricia - 01/20/2022
" Dr. Golchet & the team at Kendall Shepard are extremely competent & friendly. "
Dennis - 01/20/2022
" The doctor did her best to accommodate my needs financially and medically. "
Robert - 01/19/2022
" The best! "
Sandra - 01/18/2022
" Staff were very courteous and professional. Short wait time in lobby. "
Elisabeth - 01/12/2022
" Very professional as usual. Thank you 6 "
Henry - 01/12/2022
" I'm very happy with my visit. As usual, they do an excellent job. "
Ernest - 01/12/2022
" Professional, thank you for everything love you guys. "
Ronald - 01/11/2022
" I have always received top notch treatment "
Phyllis - 01/11/2022
" Every person I talked to was friendly, professional, knowledgeable and patiently answered all my questions. Will definitely recommend to others. "
Mark - 01/08/2022
" Intake was outstanding "
Gail - 01/08/2022
" All was good. One suggestion is that Dr. Nelson speak louder and more clearly. I am somewhat hard-of-hearing and have a great deal of difficulty hearing him, especially since he has to wear a mask, so I can't read his lips.
Other than that, all was good. "
Maxime - 01/08/2022
" I was in and out in no time, and the treatment was painless. "
Richard - 01/06/2022
" I was very satisfied with the techs and Dr. Christenson. However, I waited for a half hour to get in for my actual appointment. I feel I should have been seen earlier than a half-hour after my scheduled appointment. "
Betty - 01/06/2022
" Dr. Golchet and the staff are wonderful! Dr. Golchet is an excellent addition to the staff. I like the improvements in the scheduling. Overall my experience was excellent! Thank you! "
Robert - 01/06/2022
" Great friendly service. Great appointment desk support and inter-personal attitude. Doctor Golchet is outstanding in service and interest in patient. Technical prep and support team efficient, knowledgeable and friendly. Patient rooms are well ordered and clean. "
Eddie - 01/05/2022
" Had to wait a little too long to see Dr. Shepherd! "
Helen - 01/03/2022
" Dr. SHEPARD and his assistant were very thorough. I would recommend him to anybody. "
Ralph - 12/30/2021
" Quick, easy, friendly check-in. Quickly seen. The technician doing my test was professional, friendly, knowledgeable. The pressure check was painless. The assistant doing that was again friendly, professional, and knowledgeable. Dr. Christian was informative, professional, friendly. I enjoyed talking with him about my condition. He showed me the pictures of my optic nerves and explained my condition. On leaving, I received prompt, friendly service in making my next appointment. All in all, great experience as usual. "
Norma - 12/28/2021
" They were on time, professional and staff very courteous. "
Lorrie - 12/27/2021
" The staff are always friendly and efficient. There was very little wait time and I was able to order my new lenses the same day. "
Roger - 12/24/2021
" Efficient and knowledgeable .. "
Ninette - 12/23/2021
" I was very impressed with how efficient & friendly the staff were as well as knowledgeable & helpful. It’s been a while since I have experienced that good of costumer arch d from the Lompoc office. Was pleasantly surprised. "
Scott - 12/18/2021
" The staff was friendly and helpful, they got me in 1st thing the next morning to fix a very serious problem. Doctor Shepherd made me feel safe and confident that everything was going to go as planned. I would definitely recommend them in the future. "
Zenaida - 12/17/2021
" Many thanks to Dr Nelson for being so sweet, caring and helpful
And for making me feel good. ☺Also thank you Andrea, Guadalupe
Also Jennifer for being so sweet ,compassionate and helpful . Hope
You all get what you wish for this Christmas and be bless. My thanks
And gratitude to all of you 😍 "
Denise - 12/16/2021
" Upon arrival, I was immediately greeted. Everyone was kind and professional!!! "
Ronald - 12/15/2021
" I have always been treated with the utmost respect and care. Such a great and friendly staff. Very helpful and take time to answer questions and make sure your needs or concerns are addressed. "
Edward - 12/14/2021
" Attention factor with the doctor Kendall assistant was awesome "
David - 12/10/2021
" Always outstanding! "
Claude - 12/08/2021
" Appreciated both staff and medical professional attention to my needs as a first time patient. "
Karen - 12/04/2021
" Didn't have to wait too long and Dr. and staff were friendly and informative. Answered all my questions. "
Anthony - 12/04/2021
" As usual Dr. Goodman was extremely professional, explains everything very well. He has such a kind and calming presence. "
Robert - 11/26/2021
" All staff were very friendly and very efficient. I was greeted when arriving and after a short wait a staff member did the preliminary tests on my eyes. Then shortly after the tests, Dr Galichet examined my eyes. Overall a great experience. "
Edward - 11/25/2021
" The Doctors and all the staff at the Shepard eye center are concerned about any problems we may have, "
Judith - 11/23/2021
" I love my Dr. Goodman. Elizabeth was delightful. "
Janessa - 11/20/2021
" Smooth and fast. Thanks! "
Divina - 11/18/2021
" Everyone was very helpful and considerate. "
Alicia - 11/16/2021
" Everyone was very professional and kind. "
James - 11/16/2021
" As a new patient I found the office efficient, professional, and friendly. I left feeling I had a very thorough exam. Great job "
Roger - 11/13/2021
" Everyone was nice and professional. "
Charles - 11/10/2021
" I came in a day early but they changed my appointment and I got my eyes examined just the same.
My new glasses should help me very much. "
Rose - 11/10/2021
" I really have a great visit with Dr Shepard and all other doctors there they all are amazing and so friendly "
Laura - 11/10/2021
" Everyone at Kendall Shepard Eye Center cares about their patients. Appointments are on time with very little waiting in the lobby. "
James - 11/09/2021
" The staff and of course the Doctor were professional in every way. "
Richard - 11/07/2021
" Dr. Nelson was outstanding and really knows his business. My overall experience with the clinic was very positive and the support staff was great also. "
Robert - 11/04/2021
" Experienced staff. Exam done in a professional manner "
Lorenzo - 11/04/2021
" I was used to a smaller office feel. It felt a bit like I was going through assembly line. "
Norman - 11/03/2021
" Very pleasant staff and environment. "
Martha - 11/02/2021
" Staff very pleasant and Dr Goodman was very kind and as always does excellent job. "
Gail - 11/02/2021
" Very organized "
Karen - 11/02/2021
" All of the Medical Assistants were very friendly and professional. The doctor was nice and informative. "
Laura - 10/31/2021
" Very friendly and knowledgeable staff "
Barbara - 10/30/2021
" I have total trust in Dr Goodman. Everyone is great and very helpful. "
Annie - 10/28/2021
" I really like Dr. Nelson but I’m highly biased as I adore military doctors more than all others. He used to be one for a very long time as read in his bio at your clinic. Being a high functioning autistic person he handled me perfectly. He’s a good doctor. I appreciated his patience with me and willingness to express the important details as I don’t always know what those are to others.
Marissa is always kind and understanding. I really like her too. She is always doing all that she can to help me get my contacts and vision sorted out. "
Steven - 10/28/2021
" Please email me my updated prescription. mckinnon.2009@gmail.com
Dr. Nelson is awesome as well as all the friendly staff. "
David - 10/27/2021
" The computer generated "check-in" includes sending and receiving a telephone code to authenticate the check-in. I urge you to have the computer nerds remove this part. Why on earth would someone go through this procedure when it is totally unnecessary- unless the Sheppard Eye Center is worried that spies are going to fake appointments and therefore ruin the business....! I said yes, I will be there. I do not need to prove to the computer that I am the right person and sitting by my telephone with the time to listen for a coded message to send back to the computer. 007 needs this, not your office.
People and Doctor Goodman great, but terribly busy, it seems, by the wait., for him to get to me. "
Gloria - 10/27/2021
" Staff very professional! I am very pleased and impressed. Appreciate the confidence level I feel with Doctor and staff.
However, the person in frame fitting and selection needs more training.
"
Stanley - 10/27/2021
" Every thing was perfect. "
Steven - 10/26/2021
" Great customer service staff always willing to help "
Robert - 10/24/2021
" I have diabetes issues and after my appointment I felt confident with Doctor Nelson doing my eye exam and happy with diagnosis "
Elise - 10/24/2021
" Staff was was polite and helpful. Comfortable surroundings. Spoke to me in words I could understand when informing me on my exam. "
Gerald - 10/24/2021
" Dr. Tim Nelson and Associates were all very thorough in their examination. He set me up with a follow-up consultation with Dr. Goodman about possible Kasik?? procedure. Would be nice if Dr. Nelson would speak a little louder!!! "
Adriana - 10/20/2021
" Quality service very professional and very satisfactory "
Noreen - 10/20/2021
" As usual, Dr Kendall and his staff are courteous, caring, extremely competent, and thorough. When I walk through their door, I know I am getting the absolute best care any eye-care professional can provide. "
Mark - 10/20/2021
" Went great "
Kathryn - 10/19/2021
" When I walked in it was a very welcoming atmosphere. Everything was clean and fresh-looking and decorated for fall. The staff were polite and helpful. The technician that worked with me was kind and answered all of my concerns. The Doctor came in and was also very kind and polite, and reassuring that my situation was important to him. He explained everything to me and the next steps to be taken. Overall experience I rate as excellent. "
David - 10/17/2021
" Very pleasing and informative visit. Everything was fully explained and all my concerns were addressed. "
Judith - 10/16/2021
" My doctor is the best! Thank you! "
Christie - 10/14/2021
" Everybody was great! I just wish someone
who was helping me could tell me if my
insurance covered glasses. They told me
to go to the other side. There was only one pe
One person and she was busy with
someone so I left. I still don’t know if my
glasses are covered. I might go to Walmart
"
Mary - 10/14/2021
" Everyone was very friendly and helpful. "
William - 10/12/2021
" My visit was professional, informative, and helpful, and I would recommend Kendall Shepard eye center. "
James - 10/08/2021
" The phone call setting up eye surgery was very professional and informative. I will certainly recommend this Eye center
and its staff to anyone with the same conditions that I have experience. "
Angela - 10/06/2021
" All staff and Dr. Kendall are professional, helpful, and kind.
"
Dennis - 10/06/2021
" All the staff I have interacted with are very pleasant an knowledgeable. "
Evelyn - 10/06/2021
" I had a very short wait time before my appointment began. Courteous assistants quickly showed me to the examination room, where we proceeded with the introductory part of the visit. The questions were short and precise, and Dr. Kendall joined us within a short time. The examination itself was thorough and not time-consuming. He gave useful answers to questions I had, and did share information with me as to the status of my eyes and vision. Upon departing, we established a date and time for a follow-up appointment. It was a pleasant, non-stressful and educational visit. "
Donald - 10/05/2021
" Dr. Goodman is always “right on”. Appreciate the care. "
Howard - 10/05/2021
" Friendly , professional staff as well as Dr. Kendall - minimal wait and answers all questions "
Janice - 10/05/2021
" My appointments with Dr. Goodman are always good/excellent.
The only reason I didn’t mark excellent what is it because the waiting
Time was very long. I didn’t wait long in the waiting room and the
Technician was right there to do the preliminaries. The long waiting
Time was for the doctor. I know he’s very busy, but maybe appointments
Should not be made so close together. "
Heather - 10/05/2021
" My medical assistant Christina was so thorough one of the nicest assistant ever worked with. Dr Kendall was amazing like always. From the time I checked in to th time I checked out was enjoyable. "
Jude - 10/02/2021
" Lindsay was very knowledgeable and patient with my son who was trying contacts for the first time. "
Patricia - 09/30/2021
" Dr. Golchet is excellent! "
Dawn - 09/28/2021
" Very updated, love the check in Ipad procedure. Fast and courtesy front line girls.
Big improvement since 2017 "
Donald - 09/28/2021
" Friendly and courteous staff.
Minimal wait time. Preliminary exam work completed quickly
by very competent staff member. Dr Kendall was very proficient and provided
Information above and beyond to help with other eye related issues.
My appointment was over before I knew it.
Thank you "
Dandy - 09/25/2021
" Very well eye check up clear explanation about the result of my test "
Rolando - 09/23/2021
" Staffs are professional and friendly. Thanks for everythings "
Debra - 09/23/2021
" The staff at Kendall’s are always professional and very pleasant "
Ana - 09/22/2021
" Everyone is very nice and professional the young lady that took me in was kind and thoughtful "
Jeffrey - 09/22/2021
" Courteous and professional staff. "
James - 09/21/2021
" Randall Goodman, MD and his staff were very professional and excellent in transmitting data on my condition. "
Catherine - 09/18/2021
" Thank you! Very professional! "
Robert - 09/16/2021
" Great doctor and staff "
Keith - 09/15/2021
" Very professional. Never had a bad experience. "
Laura - 09/11/2021
" Staff are very nice and helpful. I didn’t even wait for one minute before I was taken to the exam room and the optometrist came in to perform the post-laser check on my new lenses after cataract surgery. The refraction process was very comfortable and I had my new prescription for glasses! It was a wonderful visit. "
Cara - 09/11/2021
" I called first thing that day with an eye problem, they worked me in right away. Dr Goodman is always so professional and pleasant, I was very relieved after he took care of me 💕. "
Judith - 09/11/2021
" I love my doctor Goodman and Dr. Kendall and all their excellent and efficient staff. "
Martha - 09/08/2021
" Staff and doctor were very receptive and attentive to my needs. "
Diane - 09/05/2021
" Very efficient care. "
Anita - 09/04/2021
" I was very happy with my experience, from the appointment reminder and check-in process through the examination and follow-up. "
Jack - 09/02/2021
" From the time I walked in for my appointment to the time I left, everything went on a timely manner. "
Steven - 09/01/2021
" Nice, professional people! "
Elaine - 08/31/2021
" Dr Goodman and his staff are superb. Everyone was professional, efficient & friendly. Dr Goodman took the time to answer my questions & helped me select the best lens for my upcoming cataract surgery. Great medical care in a caring environment "
Donna - 08/31/2021
" Dr Kendall explained my vision problem and he and the staff there are all very professional and kind. "
Sandra - 08/30/2021
" My appoinment went very smoothly and the staff was very polite and professional. "
Robert - 08/26/2021
" Great management of the case. Appointments are made with consideration of the patient. Staff are all great. "
Celia - 07/13/2021
" Staff are so friendly and attentive. They make you feel at ease. Dr. Goodman is very nice all the time. He’s such a good doctor and is so caring for his patients. My vision is completely clear and I enjoy every minute of it. I can’t wait for my right eye cataract surgery. All the best! "
Jill - 07/08/2021
" All went very well. Everyone helpful and results were favorable. "
James - 07/07/2021
" Scheduling sucks appointment was for 1310 was not seen until 1338 and did not get out of the office until about 1500 that is to long for anyone to wait. Patience should be waiting for the Doctor and not wait until everyone gets back from lunch and then start processing the Patience "
Nieves - 07/02/2021
" The staff is friendly and efficient. Thank you "
Royal - 07/01/2021
" The staff was friendly and efficient. I was seen on time and went right through my appointment quickly and deliberately. All the charges for being seen seemed reasonable also. Thank you for making my first civilian appointment nice and easy. "
Ralph - 06/30/2021
" Everything was great. Stephanie checked out my peripheral vision. Professional, but friendly and personable at the same time. Made my check go smoothly and completely. Dr. Nelson lets you know what's going on and obviously cares about your eye health. The desk people are marvelous. So friendly and quick getting you checked in and processed out. I love the people. Then I went to the eyeglass center and got a fitting for some new glasses. The young lady helped me pick out and make up my mind on my new "stud" sunglasses frames, and the gentleman fixed me up with my order. Great visit. "
Christopher - 06/29/2021
" Reception personnel were very courteous and prompt. The medical technician was thorough and explained everything. The doctor was clear and concise, explaining what conditions I have and how treatment would help my condition. Overall, I was very pleased to receive treatment like this. "
Norma - 06/29/2021
" Always excellent service. Technicians are the best and very friendly. Will be glad when the mask wearing days will be over. "
James - 06/27/2021
" I was seen as soon as I walked in. "
Jerrod - 06/26/2021
" Marissa did a fantastic job assisting me with my first part of contacts and ensuring the fit and prescription was accurate. "
Ronald - 06/25/2021
" Always kind, courteous and helpful "
Evelyn - 06/25/2021
" Everyone helped me. As I have a hearing problem and the masks made it worse everyone was most helpful
I’m looking forward to my new glasses. "
David - 06/24/2021
" Check in was fast and the wait wasn't long at all, everyone was very kind and helpful "
Jonatha - 06/23/2021
" Very efficient, friendly and courteous "
Phillip - 06/20/2021
" The technicians and Dr. Goodman were excellent "
Laura - 06/19/2021
" Great professional service! "
Kevin - 06/17/2021
" Been treated with respect and compassion "
Joseph - 06/16/2021
" very accurate and efficient field of vision test performed by technician. "
Marilu - 06/12/2021
" I always feel welcomed. Doctor explains and makes sure I get all my questions answered. "
Judith - 06/11/2021
" Always pleased with support at the eye doctor. "
Marsha - 06/10/2021
" Everyone is super nice. There is hardly any waiting time. They answer all of your questions.
Exceptional service. "
Jerrod - 06/10/2021
" Everyone was nice and extremely helpful. The exam was quick and they even assisted with extra paperwork and exams I needed for work. I will recommend this place every chance I get. "
Melissa - 06/10/2021
" Office staff was very friendly, everyone was great. Clean and efficient. "
Sheila - 06/09/2021
" Very friendly office and doctor too! "
Sandra - 06/09/2021
" Dr and her assistant they, were awesome!!! "
Chris - 06/08/2021
" All staff was excellent to work with!! "
Gloria - 06/03/2021
" Always top-notch service! "
Michael - 06/03/2021
" Excellent staff and Dr Nelson was very thorough, outstanding! "
Betty - 06/03/2021
" My appointment with Dr. Golchet was excellent. She is a very caring, thorough doctor. I think she is an outstanding addition to Kendall Shepherd. All the staff was wonderful, as usual. They are always very patient. My eyes don’t always cooperate. They don’t want to stay open wide during tests. My appointment was on time which was a pleasant surprise. I hope the new scheduling method is a permanent one. Thank you for taking care of my eyes! "
Luis - 06/02/2021
" La atencion del personal fue muy agradable y profesional. "
John - 05/28/2021
" The staff was friendly and efficient "
Patricia - 05/27/2021
" I have been a patient of Kendall Shepard for 18 years. They have always had an excellent staff & service! "
Douglas - 05/27/2021
" The doctor explained everything that I wanted to know. The staff was very friendly to the patients "
Mary - 05/26/2021
" I was very pleasantly surprised that I didn't have the long wait that I've had in the past. I had checked in online so there was little to do when I got there. The wait to get called back was really brief and once I was in the process the whole appointment went very quickly. The technician was very competent in putting the drops in my eyes and they seemed to work much quicker. The Dr. was efficient, pleasant, and knowledgeable in dealing with my issues. Overall the whole visit was easy and fast. I normally expect my visits there to take close to 2 hours, but this time I was done and out in just over an hour. Well done, Kendall-Shepard, well done! "
Vetta - 05/20/2021
" The Staff was very kind and efficient while still being Covid friendly. I came early (30mins) and was still seen quickly. I was also able to clear up a discrepancy...thank you "
Eileen - 05/20/2021
" Dr. Golchet has been wonderful. Very professional and caring. Would not hesitate to recommend. "
Rachel - 05/19/2021
" Friendly service, clean facility. "
Celia - 05/19/2021
" Staff are so attentive and will answer all your questions. They make the patients feel at ease and not scared. "
Karin - 05/19/2021
" Everyone was kind, professional and expedient. "
Edward - 05/19/2021
" My wife and I were taken care of timely and professionally. All the tests were completed with no problems. The staff were friendly and knew there job. Our doctor Kendall took care of our needs as he has done for the last 20+ years. We are very satisfied with our yearly eye doctor appointment. "
David - 05/18/2021
" I wouldn't trust my vision to anyone else! "
Edward - 05/07/2021
" E. Chang Jr. 5/7/21
The service was very professional from greeting, signing-in to meeting the eye physician. "
Bernard - 04/27/2021
" Everyone was welcoming and helpful - Dr Kendall is knowledgeable and very personable! Great staff here! "
Michelle - 04/21/2021
" Thank you Dr. Kendall for the quality eye care that you always provide. "
Anelah - 04/21/2021
" Friendly environment and very helpful "
Kerry - 04/16/2021
" Efficient, knowledgeable, pleasant. Positive attitudes from entire staff. "
Edward - 04/07/2021
" Very good job doctor and staff "
Manuel - 04/02/2021
" The staff is incredible. "
Allan - 03/25/2021
" On time, staff and doctors are very professional, but maintain a friendly atmosphere "
Maryellen - 03/20/2021
" everyone is very friendly "
Barry - 03/20/2021
" My visit went exceptionally well. From walking in, to examination, to next appointment, to the purchasing new glasses, all went extremely well.
There must be something special about me.
Just kidding on the last one.
"
Trudy - 03/20/2021
" Dr. Goodman is always personable and with the assistant's help was thorough in explaining everything about the procedure and aftercare. thanks Trudy Yost.. "
Aurora - 03/18/2021
" The young lady who took my information and took pictures of my eyes
Was very polite and treated me with respect. "
Rachael - 03/18/2021
" The Covid protocols and the online pre-check-in helped get me into my appointment quicker, with less wait time in the lobby. Much appreciated!! Very kind and helpful staff. Clean. "
Ernest - 03/17/2021
" Friendly and dedicated staff. "
Robert - 03/16/2021
" Excellent exam, covered all areas and answered all my questions. "
Keith - 03/11/2021
" Saw Dr Golchet and found her to be very thorough. Appreciated her no-nonsense manner...she didn't hold back at all. Looking forward to seeing her twice a year for the rest of my life. "
Michael - 03/06/2021
" Everyone was very friendly and professional they have always been so for over the last 10 years I have been coming there "
Barbara - 03/05/2021
" Always good. Doc is great. Love all the helpers. "
Sharon - 03/05/2021
" Wait time was way better and Dr came promptly. Questions were answered and properly dealt with. You have a great staff and Doctors. "
Chris - 03/02/2021
" The Doctor was very professional and gave an in-depth explanation to my wife and I. Staff members were all attentive to my comments and were also very professional in answering my questions.
Excellent visit! Have recommended you to my friends. "
Terri - 03/02/2021
" Very professional office. "
Judith - 02/24/2021
" I love and respect my doctors. They are excellent doctors
Their staff is excellent, not a detail is overlooked or missed.
I would highly recommend any of them. "
William - 02/24/2021
" Always a professional and pleasant visit "
Irene - 02/19/2021
" Every one was informative, my first time there.
Very kind, right on time. Thank you so much, i will be back
Irene Covington "