Recent Reviews
Kathy - 04/25/2024
" I have never come there that I wasn’t treated with respect and politeness. "
William - 04/25/2024
" exceeded my expectations "
Marilyn - 04/24/2024
" Dr Thode explained the cataract surgery and gave me the information I needed to make the best decision regarding my upcoming surgery. I appreciated him taking the time needed and not rush me into making a decision as it will be life changing. "
William - 04/24/2024
" Most efficient office I've experienced. With quality staff. "
James - 04/24/2024
" I advise people that I know that have eye problems to set up an appointment here "
Gary - 04/24/2024
" I always feel the staff is courteous professional and informative "
Gary - 04/24/2024
" Dr. Thode and Carol were great! "
George - 04/23/2024
" Dr. Rommel is such a sweet caring doctor. She explained everything she is about to do. Excellent experience. "
Kevin - 04/23/2024
" I have always had good experiences with Dr. Rommel and all the staff. "
Pennie - 04/23/2024
" Front desk check in and out staff,very courteous. Medical staff made my examination a pleasant experience. Dr Rommel was through and informative. Very happy and satisfied with my visit. "
Matthew - 04/23/2024
" Carol provided extraordinary care.
I’ve never experienced such thorough troubleshooting by Carol in helping to resolve my eye glasses script. "
Janice - 04/23/2024
" Bobbie Jo was very personable and kind. I especially appreciated that she used numbing drops before the drops that dilated my pupils! Excellent way to show caring about the patient! "
Suzanne - 04/23/2024
" I am always happy w my visits "
Sandra - 04/22/2024
" I had a positive experience. A busy but very organized practice. "
Janet - 04/22/2024
" Every aspect of my appointment was completely satisfying. Looking forward to my next visit a year from now. "
Leslie - 04/21/2024
" The first person forgot to update my med records. I made a comment to the third person that I was no longer on any meds. They ask me if my info was updated. I said no one had ask me about my meds. She then updated them. "
Jacqueline - 04/20/2024
" The only thing was that the technician never asked me if I wanted a refraction done so I was not expecting an additional 40 dollars to pay at checkout "
Sheila - 04/20/2024
" Dr Thode was very busy due to several emergencies that morning, however, he took time with me and answered all my questions without making me feel rushed. He and all your staff are excellent. "
Debra - 04/19/2024
" I was always treated with respect and kindness. Dr Thode never makes me feel rushed an answeres ever concern with compassion. "
Carmen - 04/19/2024
" Staff was Great!!! "
Robert - 04/19/2024
" The first thing I told my wife when I got home was how glad I was that I chose to travel a little bit farther to go to Dr. Thode’s office in Lancaster! Very impressed with the professionalism of staff and doctor. "
James - 04/19/2024
" Always a good experience at this practice.. I thought my left eye was worse than the last visit and will be getting new lenses for my glasses next week. All good !
"
Marian - 04/18/2024
" Getting into see Dr. Rommel was timely. Her staff, Carol was excellent in testing and informative. Dr Rommel was very nice and informative. She gave me instructions for my eye problems, with helpful instructions for me to monitor my conditions. "
Robert - 04/18/2024
" Every aspect of the office is first class. "
Jere - 04/18/2024
" Everyone is very knowledgeable and helpful. "
Joan - 04/17/2024
" Dr. Thode is friendly, approachable and skilled. He is is professional in a down to earth manner. The staff for the modt part are friendly and helpful
"
Joann - 04/17/2024
" Very nice and efficient office workers "
Robert - 04/17/2024
" Very through exam. "
Annice - 04/17/2024
" Yummy very good. "
Sabina - 04/17/2024
" I did not receive the form with my diagnosis. I would like to have that. It was also a bit confusing on getting my perscription. Disappointing that insurance is not accepted for glasses.
But great service and lovely folks!
"
Colleen - 04/16/2024
" Any and all questions answered in plain English by staff and physicians. Would highly recommend this group. "
Linda - 04/14/2024
" I made it very clear to please get me in and out as soon as possible, this was my second eye being done I did get nauseous with my first day I talk to the doctor they change something they got me and they got me out and I was not nauseous they took care of it I am very very pleased "
Claire - 04/14/2024
" Always a pleasure to visit. Care is excellent. Questions answered and I always feel very good about my check up. "
Terri - 04/13/2024
" Dr. Bethany Rommel performed Cataract Surgery on my left eye. From my first meeting with her, I felt safe and secure in her care. Her staff is professional and courteous. I had excellent results from Surgery and can now see clearly. A huge thank you to Dr Rommel for giving me back my sight ❤️ "
Suellen - 04/12/2024
" All office staff professional, courteous, knowledgeable. Physician takes appropriate amount of time to examine, educate and answer questions. "
Jean - 04/12/2024
" Doctor Manning is so professional. We are blessed to be under his care.
The Arnolds "
Carol - 04/12/2024
" I was not rushed through my exam. Everyone i encountered was polite and helpful. Any questions i had were answered until i understood the information. Dr. Manning is a very competent and courteous physician. "
Lynne - 04/12/2024
" I feel very comfortable when I am at an appointment especially when Carol does all the pre testing. She is very knowledgeable and explains everything thoroughly. I always feel ready for my time with Dr. Thode. They are both very personable and willing to answer questions and concerns. "
Brian - 04/11/2024
" Very professional and friendly! "
Janice - 04/11/2024
" Very satisfied with my total experience with this company.
No complaints, just praise. Thank you for making my visit comfortable. "
Doris - 04/11/2024
" Dr Thode is the BEST of the BEST. Everyone was extremely professional, courteous, friendly and wonderful. I have already highly recommended this practice to friends & neighbors if they ever need eye surgery. "
Kathy - 04/11/2024
" This is an excellent office staff. The first technician I saw to evaluate vision changes was helpful and thorough. As always, Dr. Maning was courteous and clear in explaining the current status of my sight as well as what to expect in the future. I really appreciate the care I receive here. "
Dean - 04/11/2024
" Tara took very good care of me. "
Philip - 04/10/2024
" Care and experience was far better than I received at other vision care providers. "
James - 04/10/2024
" Could not be happier. "
Scott - 04/09/2024
" Great care and service as usual. "
Lonnie - 04/09/2024
" Everything was super great but I think we forgot my new prescription "
Eugene - 04/09/2024
" Good staff and Dr
"
Deborah - 04/05/2024
" Very helpful "
Kathryn - 04/05/2024
" I was dreading having my cataract surgery and everything that was involved with it and actually it turned out to be a positive experience I was especially impressed that the doctor called me later in the day after each surgery and asked me how I was doing "
Barbara - 04/05/2024
" Dr Thode is a wonderful physician
Your staff are exceptional "
Bernice - 04/05/2024
" Excellent! Over the top! Cannot believe how quickly I was scheduled for everything. Everyone was pleasant, helpful, courteous. Whole experience was seamless. I put more work in answering questionnaires for my upcoming physical. Outstanding! "
Jane - 04/05/2024
" So impressed with the professional atmosphere of this practice. Dr Manning is awesome! "
David - 04/04/2024
" They get an excellent rating because their all very courteous and informative.
They told me everything that I wanted to hear, the good and the bad.
Dr. Rommal was very courteous and very professional. I will always recommend
Them to everyone. Thank you for everything, my vision is 100% better since I started
Going there. Thanks again......👍🏼👍🏼👍🏼 "
Jesus - 04/04/2024
" Have never had a better overall experience! Dr. Manning is a great doctor, surgeon, and individual. Thanks to all of you at this practice "
Shirley - 04/04/2024
" My husband had a horrible experience, waiting one hour and twenty minutes but I was in an hour very nicely. "
Catherine - 04/04/2024
" Dr. Rommel and her MA Brad were terrific! Quick and efficient, yet very personal experience. Just the right balance. Well done! "
Thomas - 04/03/2024
" As usual, it's always good to see Doctor Manning for my annual checkup. I was impressed with the assistant, Ava, professionalism. She explained the test procedures in detail so that I understood them. An excellent visit.
"
Kevin - 04/03/2024
" knowledgeable staff, very thorough and organized with the testing procedures and assigned tasks two thumbs up "
Gary - 04/03/2024
" Very much appreciated the thorough and personal care provided by Dr. Manning. I also was impressed with the professional and and courteous care provided by the lady that conducted my preliminary examination. I think her name is Kathy but regardless I would like for her to receive my compliments. Thank you,Gary Brown "
Karen - 04/03/2024
" Dr. Thode has been excellent in every aspect of my cataract surgery experience! I will continue to recommend his practice to friends and family!! "
Karen - 04/03/2024
" Impressive care and knowledge by all staff. Friendly and supportive on all levels. "
Thomas - 04/03/2024
" My husband and I are very happy with Dr Thode, he lets you know what’s happening. If you have any questions he answers them. The nurses are pleasant and the receptionist are very helpful. We would highly recommend this office. "
Anna - 04/03/2024
" I didn’t rate the wait time, as you fit me in as an emergency patient so the wait was longer than normal, which I understand.
I just appreciate that you got me in. "
Daniel - 04/03/2024
" Kathy, the assistant, was excellent! "
Carol - 04/02/2024
" Dr B Rommel restored my willingness to use your office. I was and still am very upset with the care provided by Dr Manning. I have lost vision in my left eye, and Dr Rommel feels it is unlikely I will get it back. "
Sally - 04/02/2024
" Super nice practice. Wait time reasonable. So glad we selected this practice after our eye doctor
retired. Bi "
Susie - 04/02/2024
" Dr Rommel and her staff are excellent in the job they preform.. Very professional, knowledgeable and encouraging.. I would recommend their service to anyone looking for the services they preform.. Proud to have the Senior Dr Rommel do my cataract surgery and my follow with her daughter.. Planning on a move to MN and hoping I can find a Doctor and staff with the same caring treatment that I always received from Manning Rommel & Thode Associates. Thank you "
Mary - 04/02/2024
" I have a very pleasant experience from check in to check out.
Great place for eye care. Thank you! "
Amy - 03/30/2024
" I give 10 stars to my Dr.and staff,I recommend this practice highly and I am grateful to have found them. "
Joan - 03/29/2024
" Dr. Manning is not only a great eye Doctor he is a great person. He is very easy to talk to when you have a question. My wife and I both look forward to our yearly check-up. His staff is an extension of their boss. "
Dennis - 03/28/2024
" Dr. Manning is an excellent doctor. He greatly improved my quality of life with my clear vision without the need to wear glasses.
thank you - Denny "
Terence - 03/28/2024
" Outstanding service to my wife and I for many years. I would never consider going to another firm. They are truly wonderful!!!!! "
E Jennifer - 03/28/2024
" Ashley was great. "
Richard - 03/28/2024
" Great team work! All providers were courteous, respectful, organized, knowledgeable, and friendly. The actual examination achieved it’s purpose, but was nowhere near as detailed and thorough as were the examinations from my previous provider, Persila Mertz. "
Priscilla - 03/28/2024
" All were very professional. "
Sharon - 03/27/2024
" Love the efficiency of this office. I always feel well cared for. "
John - 03/27/2024
" Dr Manning is simply the best. "
Barbara - 03/26/2024
" The girl in the glasses adjustment department always asks if I purchased my sun glasses there when I take them in for adjustment. I did purchase them from Rommel and Associates. The adjuster always makes me feel as if I am doing theft of services. Thanks, Barb "
Diane - 03/26/2024
" A wonderful experience! "
Albert - 03/26/2024
" Always great care by Dr Thode and entire staff! "
Howard - 03/24/2024
" Great staff "
Steven - 03/23/2024
" Thank you. Always a wonderful experience "
Wilma - 03/23/2024
" Everyone was very pleasant and helpful. "
Patricia - 03/23/2024
" I was experiencing eye problems and was seen as an emergency! And sent over to Dr Pornansarealls
At Retina Associates! He was also excellent and administrated shots in my eye !
I am so impressed with the quality of Dr Rommels treatment and caring and Brad the technician! I got
Excellent care and support!
Thank you so much !! I hope I will be fine in time!
Mimi Shapiro "
Susan - 03/23/2024
" Have been a patient for many years. also, my late husband. Dr. Manning is the best! "
Sharon - 03/22/2024
" My only concern was getting an appointment. The entire staff and Dr. Manning I can’t say enough about. Excellent staff and loved the smiles!😊 "
Kathleen - 03/22/2024
" I have been a patient of Dr. Manning for about 15 years. He is extremely capable, kind, and efficient. I would recommend him highly. His staff members are also a pleasure to interact with. "
R Scott - 03/21/2024
" Dr Rommel is simply the best! "
Susan - 03/21/2024
" Ashley the medical assistant was excellent, capable and very pleasant. "
Frank - 03/20/2024
" Everything went smoothly and everyone did a great job. "
Andrew - 03/20/2024
" No problems "
Thomas - 03/20/2024
" Amanda was exceptional, as always! Knowledgeable, answers questions in easy to understand terms, patient, and an absolute delight. We look forward to seeing her and are happy when she greets us in the waiting room. "
Margaret - 03/20/2024
" Could not have asked for more. Efficient friendly and through. Very pleased. "
Jacquelyn - 03/20/2024
" A good experience overall "
Allene - 03/19/2024
" Dr Rommel is the bomb. It’s unfortunate that her practice is full, because I keep referring patients to her! I trust her completely. And the staff, from the minute I walk in to check out, and in-between, are all so courteous and professional. "
Leonora - 03/19/2024
" I was very pleased with everything.
Thanks to everyone who assisted me during my visit. "
Elizabeth - 03/19/2024
" I feel I get the best vision care available anywhere from the minute I walk in the door. "
Joel - 03/19/2024
" The office always treats patients with respect and professionalism. I have recommended the practice to friends many times. "
Susan - 03/19/2024
" Brad answered all my questions in the pre examination. I am always pleased with Dr. Thode's care. "
Neal - 03/17/2024
" My entire experience with my cataract surgery was fantastic. "
Michelle - 03/16/2024
" Wait time is always excellent, but front desk forgot to put my folder up for the medical staff to know I was there and I waited 45 minutes. This never happens. I should have said something sooner, but thought they were unusually busy. "
Beth - 03/16/2024
" Everyone was very helpful and courteous. Dr Thode answered all of my questions and concerns. He gave me information and options if I was interested in pursuing further treatment. Very pleased with my appointment. "
Latonya - 03/16/2024
" The best eye care I ever had.😊 "
John - 03/16/2024
" ALWAYS A GREAT SESSION "
Jonathan - 03/16/2024
" Top quality medical care and extremely professional service all around. Dr. Manning is clear, concise and knowledgeable about all aspects of the health of our eyes. Very satisfied with the medical care we receive in his practice. "
Joanne - 03/15/2024
" I love this group, very friendly and much expertise! "
Pamela - 03/15/2024
" These people are all top notch. Bravo! "
Dolores - 03/15/2024
" An excellent and friendly practice. "
Jean - 03/15/2024
" The entire staff was very professional, friendly and knowledgeable. The post op phone calls by Dr. Manning and a triage nurse were greatly appreciated. I would highly recommend this practice and Dr. Manning to anyone in need of specialized eye care. 10+ rating!!! "
Cheryl - 03/15/2024
" This practice runs like a well oiled machine. Everyone is very polite and pleasant. And Dr Manning is amazing. "
Stephany - 03/14/2024
" Grateful I have Dr Bethany ROMMEL caring for my aging eyes "
Barry - 03/14/2024
" Top notch organization. Think you guys are the greatest
"
Robert - 03/14/2024
" Very professional. Very thorough exams and tests. Explained everything Very well. "
John - 03/14/2024
" Everything was wonderful! "
Mary - 03/13/2024
" Everyone was great and I am very impressed with staff and Dr Manning. "
Madeline - 03/13/2024
" Great office! AWESOME CARE!!!! "
Cheryl - 03/13/2024
" The staff is positive and friendly and explains any of my questions. They are very professional. "
Laura - 03/13/2024
" The only thing I was slightly disappointed with was the long wait time for surgery. I wish this had been mentioned when I first made my appointment. I would have been able to schedule other things that I put off. I waited five weeks for my first appointment, thinking that surgery would likely be during the following month, so I didn't schedule any trips, etc. for that month. Now I know it will be over three months until the surgery. "
Annette - 03/13/2024
" Overall is was a good visit "
Marybeth - 03/12/2024
" We are very pleased with the care we receive there. "
Jeanne - 03/12/2024
" As always, wonderful!! "
James - 03/12/2024
" Everything went as planned. I actually was admitted 10 minutes before my regular appointment. All went well. Your staff was very efficient and courteous. Check out went really well and I was out of there on a timely basis. Respectfully, Jim Koser. "
Anketse - 03/11/2024
" Excellent care!! So happy with my excellent Doctor! "
Paul - 03/10/2024
" I'm very impressed with my 1st visit. Each step through the pre cataract surgery pleasant and efficient. "
Donna - 03/10/2024
" I am extremely pleased with my care. "
Howard - 03/08/2024
" Always receive great care from Dr. Manning "
Robert - 03/08/2024
" Thank you Dr Manning and staff. You are appreciated. "
Arthur - 03/08/2024
" Very exceptional service. "
Tracy - 03/08/2024
" My only suggestion would be that there could be a little more cheerfulness at the check-in desk. "
Kenneth - 03/07/2024
" Tests results explained as well as questions answered "
V Ward - 03/07/2024
" What else to say…..? "
Scott - 03/07/2024
" Dr. Manning was great, as was the very kind guy who did the eye tests, etc. Thank you. "
Betty - 03/07/2024
" Worked in as an urgent visit so wait was longer
than a scheduled visit. Office was very responsive
In helping us get seen.
"
Anna - 03/07/2024
" My experience with Dr.Manning and the staff was outstanding "
Lynn - 03/06/2024
" I gave and excellent on everything because I was very very comfortable and at ease with my care in your office. "
Steven - 03/06/2024
" My results from cataract surgery exceeded my expectations. Thanks. "
Carlos - 03/06/2024
" Dr manning is the absolute best him and the staff are just so so friendly. "
Ruth - 03/06/2024
" I would highly recommend Dr. Manning for a thorough, knowledgeable, complete ophthalmology experience "
Mehmet - 03/03/2024
" Manning Rummel and Thode Association is the best in the region. They are very professional, friendly, and efficient.
Especially, my children feel very comfortable with Dr. THODE who always take time and clearly address our questions and concerns.
Thank you Dr. Thode. You are the best.
"
Sheryl - 03/02/2024
" Thank you for the excellent care! "
Debra - 03/02/2024
" Dr Thode was very gracious and accommodating of my fear for the procedures "
Tina - 03/02/2024
" Karen is awesome!! "
Ann - 03/01/2024
" I was very concerned about my cataract surgeries. I was very vocal about it and had all my concerns clearly answered. At each stage of my visits, when I didn’t clearly understand something that I was told, I would ask more questions. I was always reassured by the Doctor’s answers. I couldn’t be happier than I am with my new vision corrected lenses (Clareon Vivity (right eye) and Clareon-Toric (left eye)). I can totally see distance and computer screens and have little need of any reading glasses at all, except for close reading of very fine or small printed documents or books.
My deepest thanks to all the medical staff that I encountered along this journey.
I am very grateful to each and everyone of you!
"
Kay - 03/01/2024
" I always have a good experience with this facility no problem at all we always have a good experience with this facility Dr Manning is excellent and the staff is going to be better for taking Medicare of it "
Sarah - 02/29/2024
" Dr Manning is an excellent doctor, professional, friendly and an expert in his field. "
Martin - 02/27/2024
" Dr Thode and the entire staff are excellent. I believe that I receive the best care possible.
"
Linda - 02/27/2024
" Every staff person I have ever met in the practice was friendly, totally professional, and very reassuring. I’m so happy that I was referred to this practice. My husband and I drive from Reading for my appointments with Dr. Thode, and the one-hour drive is definitely worth it! "
Richard - 02/24/2024
" Thank you for taking care of me. "
Russell - 02/24/2024
" I doubt that you will find any better eye care than Manning Rommel and Thode. These folks treat you right and your visual health is their focus. Great staff of people and nice office that is comfortable and relaxed. I highly recommend this practice. Take care God Bless Russ "
Pennie - 02/23/2024
" I was so pleased with everyone. They were so attentive at the hospital. Everything went so smoothly. Dr Manning did an excellent job with the cataract surgery. I’ve already reach out to friends that need the same surgery. I have 20/20 vision, that’s something I haven’t had in many years. Thanks to everyone; I can now see things I haven’t seen in years. "
Vicki - 02/23/2024
" The care is consistent and proficient in a busy environment. "
Fred - 02/23/2024
" Dr. Manning is the best
"
Sally - 02/22/2024
" I hadn’t been there I awhile but Asa I entered the door I remembered what an awesome job your staff and Doctor Rommel ran the appointment with such accuracy and made you feel comfortable in the waiting room and office setting. I already recommended you to my friends at our Red Rose Singles meeting following my appointment. Hurrah for such a pleasant, happy place to have my eyes examined. Sally Hrapchak "
Debra - 02/21/2024
" Manning and Rommel appointments have always
been a good experience for me: timely and
confident their expertise means good results for
my eyesight. Our eyes are precious and so
important who we trust to care for them… i
can relax knowing I’m in good hands here…
Staff is knowledgeable and kind.
Glad to have Dr Manning practicing here in
Lancaster Co….
staff is knowledgeable and kind…
"
Rebecca - 02/18/2024
" No one told I would have to come back again for pre-surgical visit when I could have had it that day. But, everyone was in a rush. When you are on a fxed income, another visit could have been avoided if I knew you would have done it that day. You have mostly elderly patients why do you have to rush everything.
Rebecca L Milley "
Robert - 02/17/2024
" My only complaint would be that I listened to the receptionist coughing the entire time that I was waiting to be seen. She was unmasked and from my perspective should have stayed home that day. "
Mary - 02/16/2024
" I have been coming to see Dr Manning for around 25 years. I have always found the staff and Dr Manning to be very friendly and very professional. I would highly recommend this office to anyone I know. "
Charles - 02/16/2024
" Dr. Manning as always is the best. His assistant was also very nice. Liked her a lot. "
Stephen - 02/15/2024
" Everyone was very helpful,informative,and professional
"
Joanne - 02/15/2024
" I appreciate the timely schedule Dr Manning
keeps. "
Tammy - 02/15/2024
" Only complaint is no longer providing contact care. Means I need to make appointment at another provider disappointed "
Leone - 02/14/2024
" I am so pleased with my experience in all aspects of my care!
AMAzinG TEAM...staff SEEM TO LIKE THEIR WORK
"
Georgia - 02/14/2024
" Everyone was kind and knowledgeable from the receptionist to the doctor and everyone in between. Thank you for a wonderful experience. "
Martha - 02/14/2024
" I love how relaxed I feel. "
Cathy - 02/13/2024
" The person that took me to the room and checked my health, meds. And eyes
was excellant, friendly, and courteous. "
Mildred - 02/13/2024
" Everyone very kind & considerate & extremely helpful. I was very impressed & pleased w/my visit!! Thank u so much for ur care & concern! I appreciate it very much!! "
Suzanne - 02/13/2024
" From start to finish my visit flowed extremely well. Every member of the staff was curteous and helpful. I was always greeted with a smile. I am very appreciative of Manning, Rommel and Thode Associates. "
James - 02/13/2024
" Dr Thode is a jewel. "
Dennis - 02/13/2024
" Excellent practice for eye care. Dr Rommel is great. Ex "
Maria - 02/13/2024
" Dr. Manning and staff
I was treated with respect by Doctor and technician very
Knowledgeable. Thank you to all "
Linda - 02/11/2024
" Brad was friendly, efficient and informative during my care. "
Donald - 02/10/2024
" Technicians Amanda and Tonya were excellent with my brother in law. He suffers with severe tremors from Parkinson’s Disease. Amanda was gentle, patient and made the exam fun for him. Tonya helped with taking measurements when Don could not hold his head steady. They were great!
And of course, who does not love Dr Manning😊
The optical staff was also helpful in choosing frames that will be sturdy for Don.
Everyone was professional and helpful. "
Barbara - 02/10/2024
" I was impressed by all of the staff !! "
Joanne - 02/10/2024
" I feel that my performance with the field study might have not been good as the flashes came so quickly that I was not able to do it correctly. I guess if necessary, it might have to be repeated in the future if my eye condition changes. "
Wendell - 02/10/2024
" Always a great experience at this office "
Barbara - 02/09/2024
" Everyone answered all my questions (and I had plenty)
Everyone was very pleasant, helpful and courteous from check in, doctor assistant,
doctor and check out. "
James - 02/09/2024
" Aways a pleasant experience "
Eugene - 02/09/2024
" Our technician, Carol, provided excellent care. She is outstanding, very knowledgable and experienced and personable. "
Alexis - 02/09/2024
" These folks are ALWAYS great! "
Christine - 02/09/2024
" Thoroughly competent care. Kind, and willing to listen. Compassionate. Top notch expertise. I have complete confidence in the expertise of Dr Manning "
Rosanne - 02/09/2024
" No morning appointments were available for February 2025.
"
Edward - 02/09/2024
" Carol is a fantastic individual...extremely competent. I was very pleased with the care I was given.
"
Betty - 02/09/2024
" I was having a concerning issue with my eye, and they “squeezed me in” their busy schedule. Dr. Manning determined the problem and sent in a prescription to remedy the problem. I have trusted Dr. Manning’s care for many years and am feeling grateful. "
Timothy - 02/08/2024
" I think it was Carolyn who tested my eyes. She was sooo good!!! She was unbelievable,I can’t say enough good things about her!! "
Gale - 02/08/2024
" I appreciate that my concerns are taken seriously. "
Timothy - 02/08/2024
" Everyone from check in to check out we're wonderful. The world would be a better place if there were more human beings like those that I met at this office. "
Larry - 02/08/2024
" I like the system. I never have to wait beyond my appointment time. I also like the fact that Dr Manning is quick, thorough and gets to the point. "
Vernon - 02/07/2024
" Very good experience "
Daniel - 02/07/2024
" Each time I go to see Dr Manning I am pleased with my care. Thanks so much "
Carolyn - 02/07/2024
" Everone is so friendly and helpful. Always a very positive experience!
"
Vivian - 02/07/2024
" Everyone at this office are great. Professional and friendly. I'm a fairly recent transplant to the lancaster area. Finding new doctors is always nerve wracking. I feel completely fortunate to have found Dr. Thode and his staff. "
Charles - 02/07/2024
" Even when when I was a few minutes late (traffic)sorry I was treated very kindly Charles "
Brooks - 02/07/2024
" Always a pleasant experience. "
Dawn - 02/06/2024
" Very pleased! "
Donna - 02/06/2024
" All stuff professional and super knowledgeable. "
Jeanne - 02/06/2024
" On a Friday, Dr. Thode made arrangements at the end of the day to have someone else pick up his kids so he could wait for me to get there because my left eye was in a lot of pain. He rechecked it (I had been in the day before and he gave me eye drops) he called in a steroid prescription for me and had me make a follow up appointment for Monday. I took the eye drops and by Monday, my eye was fine. I called in to the office to see if he still wanted me to come in. The office checked and called me back to say I didn’t have to come in and to continue the eye drops for 3 days twice a day. Also, on Friday, Dr Thode called me back himself to tell me he could wait for me. I was impressed, very pleased and extremely grateful. My eye feels like normal and I only had to suffer pain halfway through Saturday. I feel like myself again. I can’t thank Dr. Thode enough. "
Margaret - 02/06/2024
" My medicine assistant Bobby Jo was wonderful. She was very attentive and asked all necessary questions to update my chart. I really fine she is an asset to your practice. "
Diane - 02/06/2024
" I have full confidence in Dr. Rommel and her staff. I feel like my care plan was detailed and complete. Dr. Rommel explained everything to me in terms I can understand and laid out my plan for my next visit. "
Carol - 02/03/2024
" I have been a patient of Dr. Manning for twenty years. It is always been an excellent experience! "
Daniel - 02/03/2024
" Dr Manning prescribed a prismatic lens for the eye site
problem I am having. It works very well and allows me
to read again. Thank you Dr Manning! "
Jean - 02/03/2024
" Dr Thode is absolutely fabulous. He is a knowledgeable, caring professional. I trust him completely.
"
James - 02/03/2024
" I only had one “surprise” for the visit. I did not realize how long the total exam would be . "
William - 02/03/2024
" I cannot imagine a better managed medical practice of any kind. I came to Dr. Bethany Rommel a while back, during the pandemic, for cataract consultation. She explained everything clearly, gave me well-explained choices, and took me from 10./200 vision to 20/20. I had worn glasses since lower elementary school. I no longer wear glasses. The office always seems to run smoothly, even when there are sometimes extended waiting times. Your practice is worth the wait.
With respect.
Bill Stine "
Doris - 02/03/2024
" It was a comfortable and learning experience for me.
Thank you! "
Edward - 02/03/2024
" Dr. Rommel was thorough and very caring. I’d recommend her to anyone. "
David - 02/03/2024
" Very friendly staff, engaged, knowledgeable, etc "
Philip - 02/03/2024
" This only minor drawback: after the primary work, I was taken to a waiting room where it took about 25 minutes to be seen by Dr. Thode. "
Victor - 02/02/2024
" The office is very clean the chairs & furniture is well organized so patients don't feel overwhelmed in addition starting with the staff that checks in patients are very friendly. The staff that checks the vision are well organized & friendly & last but not least the doctor that does the final check makes you feel that Ihave a private eye doctor. "
Jerry - 02/02/2024
" Everything was great "
Yvonne - 02/02/2024
" Your business is consistently Excellent in every aspect
Your office staff are always friendly, appointments are on time
The waiting areas are clean and comfortable
The Doctors assistants are friendly knowledgeable and will kindly make sure you understand what is happening
The Doctors are acknowledged by my peers, as being the best of the best
I am very pleased to be a patient and feel certain that I am receiving the best care "
Thomas - 02/02/2024
" Very professional and friendly staff "
Ellen - 02/02/2024
" Concern re: optical department. Slow to appear. Questioned what Dr. Rommel had prescribed for right eye cx. After disappearing for quite some time, the optician said last correction was for both lenses. That simply was not the case. He was looking at previous year. So I had to leave and told them to call me which they did next day. Confusion should not have happened. Will have second thoughts next time. "
David - 02/01/2024
" I trust Dr. Manning to be thorough "
Eunice - 02/01/2024
" Bathroom waste cans were full "
Kimberly - 02/01/2024
" I had a short medical issue during my appointment and the staff went above and beyond to ensure I was OK. Very courteous and professional. I really appreciate that. "
Dawson - 01/31/2024
" Very good visit "
James - 01/31/2024
" All were very kind and informative. Thank you! "
James - 01/31/2024
" Dr Manning and entire staff are very professional and caring "
Kathy - 01/31/2024
" Dr. Thode is an outstanding physician. "
Joseph - 01/30/2024
" Very pleased with Dr Rommel,very caring manner "
Charles - 01/30/2024
" The Dr is great... "
Lisa - 01/30/2024
" All very professional and all in timely manner.
Good experience
Will be suggesting practice for family members "
Michael - 01/30/2024
" Dr. Rommel is outstanding, just like her mother! She and her assistant were very thorough, friendly and answered all of my concerns to my satisfaction. Thank you!!! Greg Gehman "
Sheila - 01/27/2024
" Great visit!! "
Frank - 01/27/2024
" I had a very good visit. Everything went so smoothly. All of the staff were professional, helpful, and interested in my concerns. All of my questions were addressed in a clear and helpful way. "
Nancy - 01/27/2024
" Dr. Manning and his assistant were very caring and listened
to my concerns. "
Herold - 01/27/2024
" Dr’s assistant Michele, in particular, was absolutely fabulous! She handled every aspect of my questions incredibly well and made very finite adjustments to my already excellent vision, these adjustments made for night driving/headlight concerns! Thank you! "
Marie - 01/27/2024
" Dr. Rommel is a very caring dr. Explained everything that I understood.
Brad also was very good in my examination "
Patricia - 01/27/2024
" As always, efficient and effective. Great communication by everyone. Overall, a wonderful experience. "
Robert - 01/27/2024
" Could not be better! "
Donna - 01/27/2024
" Very courteous staff, very knowledgeable and professional. "
Dale - 01/26/2024
" Good care by very qualified professionals. Happy with visit. Thank you. "
Nancy - 01/26/2024
" Everyone was very nice. "
Nancy - 01/26/2024
" Because of my consistent satisfaction with the care I receive from Dr. Manning and the entire staff, over many years, I have already recommended this office to several friends and relatives and will continue to do so. "
Susette - 01/26/2024
" Best practice ever "
Erling - 01/26/2024
" I was very disappointed that a scheduling mistake was made. I had made transportation arrangements as well as a nurse companion. When I arrived, I was told that only my visual field test had been scheduled. I was not scheduled to see the doctor for my annual visit. I have to come back again in two weeks incurring additional expense for transportation and a nurse companion. "
Michael - 01/26/2024
" A lot of moving parts and they all do it smoothly .A++++++ "
Carol - 01/26/2024
" My tech was the best, most skilled and most gracious of any associate staff in any previous ophthalmology office "
Donald - 01/26/2024
" Sarah was very courteous & professional while performing the prep work for Dr Manning. Thank you Sarah. "
Fred - 01/25/2024
" Doctor Manning is always very good and caring! His assistant this time was excellent and gave me some tips too! "
Donna - 01/25/2024
" Great practice!! Excellent care from all. "
Theodore - 01/25/2024
" I was impressed with the staff expertise and responses to my many questions. "
Rhonda - 01/25/2024
" Everything went very smooth from check-in to check-out. Questions answered and explanations provided at each step. No wait whatsoever and provided a little time to stop for coffee on my way to work. May all days go this smooth. "
Levon - 01/24/2024
" Really like Dr. Thode and am pleased with his examination. "
Edward - 01/24/2024
" Have been going here for several years now and have never had any issues or bad experience "
Bobby - 01/24/2024
" Profesional service all the time! "
Sharon - 01/24/2024
" Always trusted professional care "
Terry - 01/24/2024
" I have always been treated very well & wait time is minima& everyone is very courteous!
"
Paul - 01/24/2024
" Dr Thode was great "
Gary - 01/23/2024
" Everyone did a great job. No more glasses!!! "
Linda - 01/23/2024
" This is a top notch, professional and well organized
medical office and I’m very happy to have found
Dr Thode and his staff. "
Linda - 01/23/2024
" Had cataract surgery and had a great experience both in the office and the surgery center! "
Denise - 01/20/2024
" Thank you for your efforts "
Robert - 01/20/2024
" Change of policy? I was surprised to be required to pay for a paper copy of my prescription I picked up over at your optician's office. Never had to pay for it over the past many years I have benn coming to your office. FYI: The optician person who printed my $40.00 piece of paper was a bit on the arrogant side when she realized I was not purchasing anything during my visit.
I am anxious to know why the change in policy.
Thanks,
Bob Shenk
"
Patricia - 01/20/2024
" Cold snowy day and everyone was perfect !! Dr Rommel and her staff are professional and nice !! that is why I love them !! "
Maryann - 01/19/2024
" Visiting Dr. Manning and Associates has consistently been an excellent experience. I highly recommend this practice to friends and relatives. All staff are professional and kind. "
William - 01/19/2024
" Dr. Manning and all of the people there couldn't have more hospitable "
Joan - 01/19/2024
" From front staff, assistants, to Dr. Thode, it is always a 5 star experience coming to this practice!
"
Sandra - 01/19/2024
" Awesome office. The staff was very helpful and courteous. I have recommended this office to several people I know. "
Dale - 01/19/2024
" Dr. Manning and the staff are always respectful, friendly, and helpful throughout the time you are at their office. I highly recommend them for any and all of your vision needs. "
Katherine - 01/18/2024
" Excellent visit "
Morris - 01/18/2024
" Exceeded my expectations-extremely thorough and professional…great experience’ "
Diane - 01/18/2024
" I’’m always very impressed with the kindness, and
Professionalism of the staff.
"
David - 01/18/2024
" Dr Rommel continues the excellent care that her Mother provided to me for over 30 years. The Staff is both professional and friendly. I highly recommend this practice. I feel both satisfied and secure with the vision care they provide me. "
Elizabeth - 01/18/2024
" The Doctor rocks!!! "
Jeffrey - 01/18/2024
" Pleased with everything. Very precessional "
Mary - 01/18/2024
" Very professional, well run practice beginning with front desk to tech and finally to hospitality, communication, and professional service of Dr Manning. "
Daniel - 01/18/2024
" Dr. Manning and his staff were very caring and professional. Excellent care for my eye health.
Thank you! "
Aldus - 01/18/2024
" We feel appreciative confident with our care with Dr Rommel. "
Christine - 01/17/2024
" Dr Catherine Rommel and daughter are both wonderful Eye Drs. I have always appreciated what great Doctors they are and appreciate their care.
The staff is always the best as well. "
Wanda - 01/17/2024
" I appreciate how kind everyone was and very good information was given for my upcoming cataract surgeries. Very pleased! Keep up the good work! Thank you! "
Mary - 01/17/2024
" Dr Manning is highly qualified and knowledgeable. I trust him with my much valued eyesight. Profesional appearance as well.
Always looks like he stepped out of Esquire magazine. "
J Mitchell - 01/17/2024
" Prompt and professional service. "
Vivian - 01/17/2024
" Staff always giving exceptional care & kindness.Comfortable in experiencing the Doctors are at top of their mark in diagnosing and follow through with necessary procedures. "
William - 01/17/2024
" I have been seeing Doctor Manning for all my eye care needs for as long as I can remember and it is always one of most pleasant check ups. Kudos to the MRTI staff, keep up the good work. "
Jane - 01/16/2024
" Super technition
"
Catherine - 01/16/2024
" Every staff member was professional, courteous, warm and welcoming. I felt welcome and comfortable. Further tests and appointments were completed or set up for more complete study of treatment. This is why I selected a professional who serves a friend. "
Joyce - 01/16/2024
" Everyone at office was friendly and Dr was informative about my eye issues. "
Lori - 01/16/2024
" Staff is so nice. Dr is great. "
Jane - 01/16/2024
" The staff was courteous and answered all my questions. Dr. Rommel’s expertise assured me of a full and complete recovery. "
Celeste - 01/15/2024
" No one like Dr. Manning. My visit was post operative bilateral cataract surgery and my surgeries were 100% successful. "
Gregg - 01/15/2024
" Top notch care throughout the entire process.
Dr. Thode is an excellent doctor "
William - 01/13/2024
" All adpects of my bisit were great. Process for conducting annual visit seemed timely and professional. Of course, my health teview wad thorough and all questions of intetest were snsweted. "
Harold - 01/13/2024
" Dr Manning and all his staff are extremely courteous and exceptionally caring.I am indeed fortunate to be able to under their care and kindness. "
Charles - 01/13/2024
" Fastest I ever got in and out of the office. Not that the wait is long for other visits but this one was lightning quick. "
Patricia - 01/12/2024
" This was a very warm and uplifting experience. Everyone was so nice and very prompt at getting me back to be ckecked out. I was very much impressed by this practice as I was the first time I visited Dr Manning’s office. He came into the office to check my eyes out and he first said hello then he shook my hand , that was a very comforting way to start an eye check, it makes you feel comfortable. Which is nice when caring for your eyes and things go well . I have told many friends about this office and how I was treated and hopefully they are getting their eyes examined there now! I would not go anywhere else for sure. Have a great day and thank you for letting me say how I felt about my visit! "
Jeanne - 01/12/2024
" Dr Manning is always very friendly and helpful. "
Sandra - 01/12/2024
" Appreciated all the quality attention, explanations and support "
Sandra - 01/12/2024
" Dr Manning smiles from the time he walks into the patient care room till he leaves!! He’s very positive and takes time to answer every question. He’s very delightful and takes time to explain!! Very accommodating when I asked if my records could be sent to another provider! “ Oh yes, it’s just a click of a button!” "
Elizabeth - 01/12/2024
" The tech spent a lot of time trying to improve my vision as best she could despite having macular issues. She was compassionate and supportive when i got emotional over unexpected vision change "
Jay - 01/12/2024
" I needed the next appointment in one year. At the front desk I was told that the doctor is fully booked in January 2025 and the schedule for February is not yet opened. Therefore, I should call in a few weeks to see if I could make an appointment. I thought it would have been more convenient for all parties to have a schedule opened to make the next appointment at the time of the appointment. "
Charles - 01/11/2024
" EVERYONE TOP NOTCH. THANK YOU ALL. CHARLIE "
Michael - 01/11/2024
" Very satisfied with my examination.
Carol did a very excellent and complete exam.
I am very happy with Dr. Manning. "
Karen - 01/11/2024
" Staff are excellent, do not rush the procedure.
They are always polite. "
Melody - 01/10/2024
" They were so caring and helpful "
Susan - 01/10/2024
" Everything was great. "
Dawn - 01/10/2024
" I even recommended my best friend to make an appointment now that they take her insurance "
Maureen - 01/10/2024
" All staff provided me with excellent care and quality of service!
Thank you! "
Donna - 01/09/2024
" Ava was so informative. Explaining things in simple terms.
Answered my questions. Very professional. Truly an asset to your practice. "
Lucianne - 01/09/2024
" This "
Kyong - 01/09/2024
" I am so glad my choice is very good! "
Lillian - 01/09/2024
" The "
Donald - 01/09/2024
" Excellent. "
Wendelyne - 01/07/2024
" PA was exceptional.
Thanks for all. "
Rick - 01/06/2024
" Great experience. Very thorough and professional care. "
Diane - 01/06/2024
" Dr. Manning and his entire staff always do excellent work. "
Judy - 01/05/2024
" I always get excellent care from Dr. Manning. "
Marjorie - 01/05/2024
" Very pleasant experience "
Joseph - 01/05/2024
" I have been a client of Manning Rommel for many years. They have only gotten better. "
Margaret - 01/05/2024
" He recommended a humidifier for me and Aetna Medicare is going to see that I get one I get so much money from them over the counter and they're going to see that I get one sent to me thank you everyone you did great "
Francis - 01/05/2024
" Always a pleasant and professional experience. "
Stephen - 01/05/2024
" Staff very friendly and courteous "
Bonnie - 01/05/2024
" My experience was stellar as usual. Excellent facilities and staff! "
Lauren - 01/05/2024
" I called ahead to see if I was going to be dilated and was told it was a check up for glaucoma. When I got there it was a field of vision test. This is the second time my appointment was different than what I was told over the phone when I called ahead to ask about dilation. Other than that we love Dr. Rommel and staff. "
Dean - 01/04/2024
" Great people to work with "
Frances - 01/04/2024
" My experience is always most rewarding and informative one. I have only the highest regard for Dr. Mannings and his associates! "
Linda - 01/04/2024
" So happy to have this practice for my eye care after several previous less than great experiences "
Lucille - 01/04/2024
" The staff is very efficient
The doctor takes time to explain the procedures and any expectations I have "
Carla - 01/04/2024
" Dr Manning is always so pleasant and answers any questions I have. Always on time for appointments too
"
Douglas - 01/04/2024
" Great staff answered all my questions!
Dr Thode was very informative was very easy to talk to! "
Thomas - 01/03/2024
" An excellent visit! All my questions were answered and I am very satisfied!! "
Dominick - 01/03/2024
" Dr. Manning is an excellent physician.
The office is very efficiently run. "
Glenn - 12/30/2023
" All interactions with staff,at every level were prompt, courteous, and professional. Remembered details from previous visit 12 months ago. responded to all my questions with thorough answers. "
Christine - 12/30/2023
" The staff is always very kind. Even though I am not there often the staff welcomes me and shows interest in my family and me. "
Kay - 12/30/2023
" Absolutely excellent care and results "
Gene - 12/30/2023
" What a great staff and Practice, would recommend theme to everyone. "
Patricia - 12/30/2023
" My visit could not have gone better. Great group of people. Very professional, courteous, and knowledgeable. "
Charlene - 12/29/2023
" All staff was courteous and helpful "
Carol - 12/29/2023
" It was an awesome experience totally! "
Paul - 12/29/2023
" Dr. Manning is wonderful both personable and professional. "
Roland - 12/28/2023
" Good job by everyone "
Barry - 12/28/2023
" Waited at Check In Reception counter and was ignored and not greeted for several minutes. "
James - 12/28/2023
" Good as always "
Nancy - 12/27/2023
" Already recommended to several friends. "
Donald - 12/27/2023
" Dr Manning and his staff are very professional and polite "
Joseph - 12/23/2023
" I had an emergency I called them they were very friendly and they fit me in right before Christmas. This place is awesome! Thank you very much for everything and for caring.
God Bless and Merry Christmas to you all. "
Edward - 12/23/2023
" Your practice is the best. I nothing but complete confidence in your staff and surgeons. And would recommend your practice to anyone who asks about eye care . "
Gary - 12/22/2023
" Good service very accommodating and accessible from parking lot "
Jon - 12/22/2023
" Everyone is very courteous and cheerful. "
Richard - 12/21/2023
" We are most pleased with the care we received during my husbands exam.
We are relatively new to this practice and it is far superior to our former practice.
So happy we made the change. "
William - 12/21/2023
" I was seen ON TIME! And Dr Manning was very thorough ,friendly, and compassionate. I was very comfortable and pleased with my treatment. "
Rafael - 12/21/2023
" Overall very satisfied with the care and attention I received during my office visit.
"
Nicholas - 12/21/2023
" Top tier eye doctors who are patient and kind! Highly recommend to all. "
Faith - 12/21/2023
" This practice is first rate! "
Miriam - 12/19/2023
" Overall I was pleased with hardly any wait time. I was taken promptly to my scheduled time to see the doctor "
O Mildred - 12/19/2023
" Bobby Jo was great and very helpful. "
Thomas - 12/19/2023
" Dr Thode is awesome. "
Judith - 12/19/2023
" Great care,
I wish I could remember the assistant who did my eye test, She was excellent! "
Byard - 12/19/2023
" I saw Dr. K. Rummel for many years, she was fantastic and I sent many of my friends and relatives there because of her. I am now seeing Dr. Bethany Rummle who I think is alaso a very fine doctor, she is as pleasant and has the same great personality as her mother. I have never had a negative experience in all of the years (and that's a long time) that I have been coming there. "
Lorna - 12/18/2023
" It was nothing short of magical - to be awake and feel nothing. Also the preparation materials (information, drops, etc.) were beautifully organized and easy to follow. This is a very professional set up. I give it an A plus! My only problem is I see too much detail now when I look in the mirror! "
Harry - 12/18/2023
" There all rock stars thank you "
Elvin - 12/17/2023
" Very happy with all the staff "
Patricia - 12/17/2023
" I have been going to Dr Manning since he came to Lancaster.
I had cataract surgery with him 5 years ago and trust his judgment. "
Patricia - 12/16/2023
" Thank you for helping control my anxiety. Everyone one was very friendly and answered all my questions
"
Anne - 12/16/2023
" Excellence service from the minute I walked in until my exit. "
Margaret - 12/16/2023
" Very comf9rtable at this practice! "
Julia - 12/16/2023
" Very professional, everything running smoothly "
Craig - 12/16/2023
" Best medical visit I have had- friendly, on time, and efficient!
Thank you! "
Nadine - 12/16/2023
" Great doctor. Corrected my vision that I no longer need glasses. "
Eric - 12/15/2023
" Very happy with the entire practice "
Linda - 12/15/2023
" Dr Manning is superb..and his practice and staff are in everyway.
Tx for a good experience. "
Alexis - 12/15/2023
" Everyone has ALWAYS bent over backwards to help. I needed a test for my FAA medical and Kim and Amanda in particular were awesome! Whether it is routine care, surgery, or special consideration you can count on Dr. Manning and his staff. "
Nancy - 12/14/2023
" Kind and caring staff and provider. "
Randy - 12/14/2023
" Top-notch experience at your office. Staff is friendly and experienced the assistant who did my initial testing and applied the drops and did the glaucoma testing was top-notch. "
Daniel - 12/14/2023
" I have been extremely satisfied in all my interactions "
Caroline - 12/14/2023
" Excellent care and informative.Thank you "
Kim - 12/13/2023
" Medical assistant, Amanda, was wonderful. Very caring, kind and professional.
"
Norman - 12/12/2023
" Terrific health providers!!!! "
Lolita - 12/12/2023
" When I checked in the receptionist was very pleasant attitude, had patience with a smile!!
Her (Tammy)
Carol’s attitude could’ve been better!
The doctor was very thorough, he made me feel comfortable
Loved his attitude!!!!
Check out was excellent!!
"
Michael - 12/12/2023
" While extended wait times for appointments is becoming the norm everywhere it creates angst on my part when it involves what feels like an urgent situation to me. All other aspects of my most recent visit were exceptional. "
Monica - 12/12/2023
" Doctor was running late - I felt rushed but she answered my questions and I just feel like she could take a bit more time with me. I felt like I was pulling her back from next patient. "
Marian - 12/12/2023
" I could not have been more pleased with my cataract surgery and care from all of your staff. I will definitely recommend Dr. Thode to family and friends. Thank you! "
Jean - 12/11/2023
" Always comfortable with the care given to me. Was late and all treated me kindly. I travel down here from Myerstown, worth the extra time and miles affforded me. "
Lynn - 12/09/2023
" All of your staff is always so kind and informative. I really appreciate that. "
Mary - 12/09/2023
" Very clean and efficient office. My prescription hadn't changed very much and the doctor didn't recommend a new set of glasses. I felt like the doctor took time to explain everything. The office staff was very nice and professional. "
Judith - 12/09/2023
" Surgery went well and follow up great. "
Toni - 12/09/2023
" I have always had excellent attention at this practice. My husband and I really like Dr. Rommel a whole lot. Whenever there was a need, clear explanation was always given by a staff member or Dr. Rommel herself. We feel lucky to have this practice under our care list. Plus, getting glasses and needs in that area is at your finger tips. Shared space, makes for ease to get your glasses prescription(s) filled. The women working in that area are super friendly, and so ever helpful. Thank you, and best wishes in the coming New Year for all! "
Betteann - 12/09/2023
" The doctors assistant was phenomenal. "
Kathleen - 12/09/2023
" I am very unhappy that I now need to make appointments with another doctor for my contact lense exams and purchase. The extra time and expense is not something needed for older citizens. "
Eileen - 12/08/2023
" Dr Manning is so friendly, he takes time to talk to you. He is very professional in his manner and dress. I have been his patient for many years and he also removed my cataracts.
"
Ruth - 12/08/2023
" My care provider was Tara and she was super. You are blessed to have her as part of your staff. We are fortunate to have such a great facility in Lancaster as Rommel and Manning. Thank you and Merry Christmas! Ruth Ann Williams "
Annette - 12/08/2023
" I am always impressed with the friendly and professional staff. Very knowledgeable staff and doctors. I recommend their services. "
Louis - 12/08/2023
" Always a pleasure to come to my appointments
Yes please do it "
Ruth - 12/07/2023
" I completely trust Dr. Manning with my eye care. "
Joseph - 12/07/2023
" Everything is excellent. It was disturbing to find that I would be required to get a physical for this procedure. I was raised “old school “ in that I believe in going to a physician when I need one. I don’t have a primary care physician and really prefer not to have to go through one. It’s hard to understand why a person doesn’t have the right waive one’s right to litigation based upon previous conditions. It’s a real sore spot for me personally and that’s really the only reason that every did not get an “excellent “ rating. Sorry. "
Robert - 12/07/2023
" Dr. Rommel and her staff are outstanding. "
Gaynel - 12/07/2023
" My response poor as to scheduling an appointment is to next year’s. I am supposed to see the doctor yearly and that falls in December but at the end of this year’s appointment they told me they were all booked in December for next year and to add to that they didn’t have the schedule for January yet and I should call them in 2 weeks. As my appointments fall in December, it totally messes with insurance. "
Kathleen - 12/07/2023
" My Medical Assistant was very nice and helpful. "
Diane - 12/07/2023
" Only possible thing that wasn’t perfect and I know you’re always
Looking to improve, wait time at check in was more than 5
minutes. Not a terrible wait, but only one check in gal and
we were 3-4 deep waiting. Excellent practice and provider
just trying to point out the tiniest deficit in care, really nothing
but perhaps you need a metric to work on. Amazing experience,
talented physician. "
Robert - 12/06/2023
" Dr Manning is great as well as everyone else in his practice. "
Karlene - 12/06/2023
" Always professional, knowledgeable, and kind. "
Nancy - 12/06/2023
" Dr Thode is very nice and explains everything well. Thx. "
Terence - 12/06/2023
" Great people. Great doctor. I have been fortunate to have had their services for many years. "
Michael - 12/06/2023
" Always a positive experience with talented professionals. "
Raymond - 12/06/2023
" very professional and friendly would highly recommend. "
Carolyn - 12/05/2023
" All staff were friendly & helpful. Thank you for kindness &patience
"
Madeline - 12/05/2023
" Your place was very outstanding. I loved it. The staff is amazing. "
Kevin - 12/05/2023
" To date I have had a very good experience with everyone I have worked with. Employees have seemed to work here for long periods of time which indicates to me that they enjoy their jobs. This then says, "good working environment". Dr. Rommel is top notch in my opinion. She is very informative and caring to my needs. If I have a question I get a fully satisfied answer. It has been a pleasure working with Dr. Rommel and all staff I have encountered. "
Donna - 12/05/2023
" Glad to have greatest care from all . Thank you for my yearly check up . "
Kay - 12/04/2023
" Dr. Manning resolved my problem same day! "
Nelson - 12/02/2023
" Very pleased. "
William - 12/02/2023
" There was only two parking spaces available when I arrived. Business must be booming. "
W Bratton - 12/02/2023
" Dr. Manning and Staff are fantastic. "
Catherine - 12/02/2023
" Dr. Manning is excellent and I trust his work. Staff very friendly and helpful. Never, ever had a problem with anyone. Place is clean and well organized and maintained. "
Joseph - 12/01/2023
" Very pleased with every aspect of the visit. "
Louis - 12/01/2023
" The tech that did the preliminary work on me was exceptional
And deserves special recognition. "
Lillian - 12/01/2023
" I was told there was going to be an hour wait after the eye tests to be seen by the physician . Happy to say, i was seen within a hour of the initial check in. Last year, this wait was over 2 hours. "
Debra - 12/01/2023
" The best!!
Dr. Manning and staff are excellent! "
Barbara - 12/01/2023
" Dr. Manning Excellent in his line of work "
Donald - 12/01/2023
" Dr. Thodi has a style that is a nice balance between friendly and focused on the business at hand. "
Allen - 12/01/2023
" Top notch "
Shawn - 12/01/2023
" Always recommend your practice to everyone who needs great eye care! "
Gregory - 11/30/2023
" I am very impressed by the care shown to my husband and myself , not only by Dr. Manning but by everyone at the facility. "
Judy - 11/30/2023
" Felt like everyone cared about me the patient "
Stephen - 11/30/2023
" Fast, friendly, professional service. Dr. Manning and his staff are the best and always have been. "
Sima - 11/30/2023
" I was seen promptly and efficiently by a very professional team. Kudos to you all for your patient/ friendly concern and atmosphere. "
Phyllis - 11/30/2023
" I was very pleased! "
Wayne - 11/29/2023
" I got right in and had great service. "
Brenda - 11/29/2023
" Love the practice!❤️ "
Dean - 11/29/2023
" Very friendly and knowledgeable "
William - 11/29/2023
" Amanda was outstanding! Thanks. "
Gerald - 11/29/2023
" Charlene was great. She was professional, pleasant, courteous, respectful, thorough, and engaged.
Dr. Thode was informative, professional, easy with to converse, thorough, and pleasant. "
Mary - 11/29/2023
" very pleased. "
Catherine - 11/28/2023
" The receptionist who checked me in was not friendly. She didn't smile or say, "Good afternoon." Instead, she said (without making eye contact,"Are you a patient here?" She greeted me in a similar manner last visit. Most doctor appointments are anxiety-producing for the patients, so friendly staff can make all the difference! Please train the women at the front desk to be friendly!
In contrast, the eye technician did an excellent job explaining the field-of-vision test to me, answered all my questions in a reassuring manner, and generally put me at ease, "
James - 11/28/2023
" Everything went very smoothly and Dr. Mike was very helpful!!!! "
Mark - 11/28/2023
" Both staff and facility were excellent! "
Elizabeth - 11/25/2023
" Prep with Ava and exam with Dr Manning were professionally conducted with sensitivity and concern for patient’s unique post-surgical situation. Patient education was excellent. We are privileged to have such excellent eye care. Ava gets five stars! "
Enedina - 11/23/2023
" The results of the cataracts replacements is as the doctor expected and I'm pleased with the results. "
Martha - 11/23/2023
" My entire visit was quite satisfactory, with only positive comments regarding the care I received at my annual checkup with Dr Manning and his team. Thank you to all for your outstanding care and concern.
Martha Nardacci "
Thomas - 11/23/2023
" Very thorough and informative. Dr. Rommel is excellent. "
Joel - 11/23/2023
" Professional, courteous, knowledgeable - can't imagine a more welcoming atmosphere and friendliness. "
Kelly - 11/23/2023
" Excellent! "
Elizabeth - 11/23/2023
" I have been seeing the Dr. Rommel's for the past 17 years and have always been pleased. "
Peter - 11/22/2023
" I have been a patient of Dr. Manning for many years and have always been very satisfied with the care he and his staff have provided. "
Donald - 11/21/2023
" MRT has always provided great quality eye care once you get out of the waiting room. The latter part is what can take awhile some times. I suppose it is understandable if there are emergencies. It does seem like the doctors are overbooked to me… "
James - 11/21/2023
" Sarah was great! I appreciated Dr. Thode's attention to detail. "
Ava - 11/18/2023
" I am glad to have found one of the best eye physicians and staff in the area. "
Donald - 11/18/2023
" Can’t say enough good about Dr. Manning he changed my whole outlook in life by restoring my cloudy and fuzzy world of vision I had for years and gave me 2015 vision so clear and sharp colors wow, still amazed , wonderful doctor !!! And thank you Dr. Schwartz for referring me to Dr. Manning , they are a God send !!!! The staff was also wonderful give them an A plus as well !!! "
Rose - 11/17/2023
" Everyone was very kind and helpful. Dr. Manning is a great doctor. "
Kathleen - 11/17/2023
" Dr. Manning was wonderful as was all the staff. "
Maryanne - 11/17/2023
" Great office, staff and doctor. "
Vivian - 11/17/2023
" Very professional office! Always a pleasure to be seen by professionals! "
Marie - 11/17/2023
" Very professional and friendly, good mix! "
Steven - 11/16/2023
" Michelle was very professional in all regards. I hope I get her in the future.
I have the utmost confidence in Dr Manning. I understand why he decided to exit doing contact lens exams. "
Paul - 11/16/2023
" I had a great review and great personal and Dr Manning "
John - 11/16/2023
" Optical department would not adjust my glasses if I didn’t buy them there. They also refused to tell me my PD. I purchased my “everyday “ glasses there, but I bought a pair of sunglasses from the internet. "
Rosemary - 11/15/2023
" I asked multiple questions of the medical staff, and Dr. Rommel, and all my questions were answered. I feel confident that I’m getting the best eye care! "
Bonnie - 11/15/2023
" No wait time. Location was large and clean. Staff was very organized. Dr. Thode was informative and spent time discussing my specific situation and next step options. I would highly recommend. "
Manuela - 11/15/2023
" Excellent services and answered all my concerns. "
David - 11/15/2023
" Great people. "
Lawrence - 11/15/2023
" Had to cancel and reschedule this visit. "
Audree - 11/15/2023
" The best is Lancaster!! "
Patricia - 11/14/2023
" Dr Rommel and her staff are excellent ! I spoke again to the scheduler today and left a message to speak to the Dr again !!
As always with surgery ! there are always more questions - after I go home and think !!
I always feel I get the best care !! "
Marcie - 11/14/2023
" The doctor in the assistant, were wonderful everything was great up until after I paid my bill. Each time I visited in going to the optical part of the business I’ve either had to wait aThe doctor and the assistant were wonderful. Everything was great up until after I paid my bill. Each time I visited and go onto the optical part of the business. I’ve either had to wait a long time or no one comes out to wait on us at all. They were three people in line and no one to help us.
I realize there was only one person working there that morning but I expect more. Even when there was several staff members on duty in the past, I had to wait a long time just to get a written prescription. I will not use that service at the office ever. "
Lawrence - 11/14/2023
" May I say -- Dr. Bethany Rommel is a true healer. She is fully about the patient. Her expertise & perspective are first-class. My eyes are better because of her, and so are my heart & soul. "
Bobby - 11/13/2023
" This experience was one of the most professional
experiences I have had with ANY Medical provider.
Absolutely 100% wonderful.
Bob Ballard "
Michael - 11/12/2023
" Dr. Thode and his assistants were very professional and handled my visit with great efficiency and care. Would recommend him to anyone in need of medical eye care. "
Esther - 11/12/2023
" Really appreciate Dr. Manning! "
Laura - 11/11/2023
" My entire experience was very good. I am a first time patient and will recommend this practice. "
Susan - 11/11/2023
" Always very happy with your service. Amazed that Dr Rommel took care of my laser adjustment in just a few minutes. So far it seems to be fine, just one small floater in my right eye today. But, Dr R told me that might happen for awhile. "
Jane - 11/11/2023
" Dr Thode and staff are always uplifting and friendly. Receive great care. "
Joshua - 11/11/2023
" Carol worked so well with my special needs son. She was so patient and encouraging him in every way. This was our first visit and I am truly thankful for each staff member we met, so friendly and efficient. "
Larry - 11/11/2023
" Wouldn’t go anywhere else! Excellent work from start to finish. "
Victoria - 11/11/2023
" It was my second time at this office. Deb was great and I really like Dr. Thode. I made an appointment for my husband. "
Neil - 11/11/2023
" Dr. Manning was very pleasant, and explained everything in a way I could understand. "
Jean - 11/10/2023
" I was pretty nervous about cataract surgery. But the staff and Dr. Manning put me at ease. "
Margaret - 11/09/2023
" Dr. Manning and staff were very personable and listened carefully to my concerns. I felt that everyone (including the receptionist, medical assistant, Dr. Manning, and the scheduler) took my questions and hesitations very seriously. Walking me through all aspects of this process is lengthy, and I can well imagine that doing it thousands of times would become repetitive and tedious, but I would never have known that because of their care, concern, and professionalism. They may have thousands of patients, but I felt like their only patient. Thank you.
"
Andrea - 11/09/2023
" Michelle was super nice. I had inquired about getting glasses and she spent time discussing what I was looking for. "
John - 11/09/2023
" AS ALWAYS , THE VISIT WAS TERRIFIC ! "
David - 11/08/2023
" sounds like a lot but true "
Elizabeth - 11/08/2023
" Dr Thode is very professional and personable "
Wanda - 11/08/2023
" I liked everything about my visit. Every person
that worked with me was very kind. "
Jean - 11/08/2023
" It’s a pleasure visiting Dr. Manning and his staff. Thanks. "
Donna - 11/08/2023
" Dr. Thode is a wonderful caring doctor. He is s so positive and answers all my questions and concerns. I’m going to recommend him to my husband for his eye care. "
Charles - 11/07/2023
" Was referred to another Doctor for a Laysik evaluation
still waiting on a call back for scheduling.
"
Hannah - 11/07/2023
" Tara did an excellent job checking my vision before I saw Dr. Rommel. She was very thorough and did an exceptional job explaining things to me. She put me at ease. Kudos to her "
Jack - 11/07/2023
" Very professional
The best care "
Kenneth - 11/06/2023
" Thoroughly courteous and professional throughout my new patient visit. Thank you. "
J Stanley - 11/05/2023
" Just sorry I didn't come here years ago :)
"
Patricia - 11/04/2023
" The ophthalmology technician was excellent when evaluating my mother. She was very patient very kind and determined to get my mother the best possible vision. Thank you "
Martin - 11/04/2023
" The entire team is always courteous, professional and knowledgeable. I know I am receiving the best care and that is very reassuring. "
Carol - 11/04/2023
" The staff were wonderful and I could not have a more wonderful Doctor "
Gloria - 11/04/2023
" Dr Rommel's medical assistant was very informative and helpful for me in purchasing new glasses and the benefits of our insurance,Aetna Medicare.She was very helpful in letting me know my new prescription compared to old.So happy Dr. Rommel
was able to get me 20/20 with new prescription.They both get 5 star. "
Barbara - 11/03/2023
" Well run and efficient. Only worry the stress to the providers with time restrains don’t stifle their medical expertise abilities. "
Joann - 11/03/2023
" I have complete confidence in Doctor
Rommel's care. Special Thanks to staff for
their kindness & courtesy! "
Pamela - 11/02/2023
" It was one of the best experiences I have had at a medical facility. "
John - 11/02/2023
" Excellent Service and Extremely Nice "
Mary - 11/01/2023
" So glad to be back with the Manning team. Every single person treats you with respect and is excellent at their job.. "
Nancy - 11/01/2023
" The only reason for the fair rating on the appointment scheduling was because it took so long to get an appointment. I know that’s just the way it is these days. Thank you all for being such a pleasant office to go to. "
Ronald - 11/01/2023
" My responses says it all. EXCELLENT "
Lauren - 11/01/2023
" Every step of my appointment and person I encountered was extremely professional and hospitable. "
Carole - 11/01/2023
" Over the years I have always been very pleased with this group. They make me feel like a real person, not just a name or number. I highly recommend them. "
Cynthia - 11/01/2023
" Fantastic care! Dr Manning is great! "
Richard - 10/31/2023
" Great staff and doctor…always a good experience that keeps me coming back. Thanks! "
Sherry - 10/31/2023
" Dr. Thode is easy to talk to and he answered all of the questions regarding my treatment. I appreciate and respect a doctor and staff that make the patient feel at ease and comfortable during a complex appointment. "
Nancy - 10/31/2023
" Staff and doctor were kind and caring "
Christina - 10/31/2023
" I love that everyone chats with you instead
of being stiff and professional, while still
doing their job. "
Tracy - 10/31/2023
" Wonderful practice! You make the appointment very easy. Getting future appointments could be a little smoother. Saturdays aren't available in advance on calendar, for us that work 8 to 5.
"
F Michael - 10/31/2023
" The care was thorough, pleasant and efficient, and all issues were addressed. Amanda, the technician who did the initial portions of the evaluation did a great job. "
Howard - 10/30/2023
" Staff and Dr. Manning were excellent; took great care of me. "
Daniel - 10/29/2023
" Very pleased with the outcome. Thanks "
Clifton - 10/29/2023
" I drive 45 minutes to see Dr. Manning, and
am happy to do so! 👍 "
Connie - 10/28/2023
" As always Dr Thode was very professional and friendly. Always very thorough in explaining everything. Overall a great visit!! "
Peggy - 10/28/2023
" Very pleased with the results of cataract surgery. Everyone was very professional, helpful and kind. Many thanks to everyone involved!😊 "
Russell - 10/28/2023
" Everything is excellent, wonderful facility, staff,medical assistant's
Doctors. Best of care thank you God bless Russ "
Lisa - 10/28/2023
" I come once a year and this year was a significantly better experience than last year. Kudos! "
Terry - 10/28/2023
" none "
Mark - 10/28/2023
" Thanks so much to Dr. Manning and the entire staff at your facility. Each and every person was very courteous and knowledgeable and professional. I would (and already have) recommended your office to anybody who needs cataract surgery. Thanks again for two very smooth procedures (one for each eye!)! "
Henrietta - 10/28/2023
" My consolation was excellent and professional. All my questions were answered
Clearly and the entire staff was wonderful to work with. "
Betty - 10/27/2023
" Everything was truly excellent: the staff at the desk, the staff in the examining room was prompt and thorough. Dr. Manning is thorough, kind as always. I know I am in good hands in this practice. Your entire office is always spotless and professional. Thanks so much. "
James - 10/27/2023
" Great experience! "
Guy - 10/27/2023
" Entire staff and Doctors could not have been any more helpful, courteous and professional.
Thank you all. "
Linda - 10/27/2023
" The doctor’s medical assistant, Charlene, is always welcoming, pleasantly efficient, professional and flexible in addressing my specific needs. Thank you, Charlene! "
Denise - 10/26/2023
" This is the most professional and organized practice. Everyone, in every department that I have dealt with is courteous and kind and very willing to explain whatever questions I have I always know that I am in very good hands! Is "
Robert - 10/26/2023
" Great 👍 and happy "
Myra - 10/26/2023
" Dr. Manning and his staff are the best. I would recommend Dr. Manning to everyone. "
Mary - 10/26/2023
" I love thé Fall/Halloween office decorations "
Thomas - 10/26/2023
" let’s get it done!! "
Nancy - 10/25/2023
" I arrived 10 minutes early, and was taken back fo my appointment 5 minutes after the scheduled time. The male asxistant( can’t remember his name) was very kind and friendly. Dr. Manning is always wonderful. Checkout was speedy and pleasant. "
Barbara - 10/25/2023
" Dr. Adam Thode is a very caring, intelligent, surgeon whom our entire family trusts!! "
Bradley - 10/25/2023
" Had a vision change Sat./Sunday, called Monday. Had appt Tues, really appreciated the rapid response to rule out vision threatening changes. "
Joseph - 10/25/2023
" Everyone did an excellent job. "
Catherine - 10/25/2023
" Very pleased. Appt was on time. Everyone was very kind. "
Diane - 10/24/2023
" Dr Thode was very thorough with his examination and I never felt rushed. He noticed a problem I didn’t know even existed and he made the necessary arrangements to have it looked at asap…even though it was the end of his day. I so appreciated him being so proactive in my care. "
Ann Marie - 10/24/2023
" I wish the 4 month wait time for an appt
Wasn't so long. Other than.that, a great first time experience. "
Ann Marie - 10/24/2023
" Grateful to be in Dr Rommel’s care…I just love her. Tara, My Medical Tech was awesome. The office staff is so patient, personable and professional. Sincerest thanks to all for outstanding care and customer service. "
Robert - 10/23/2023
" I think the staff and doctor were very professional in every way . I would recommend to anyone who would need there services. I am very pleased with the outcome. I would like to thank the whole team very much. "
Trisha - 10/23/2023
" I came in for a contact/glasses re-evaluation due to some problems. I did not see a Dr. I saw Shelly and Carol. I was extremely impressed with their care and kindness with my prescription mix up. They both spent alit of time and made sure my prescription was perfect. Thanks Shelly and Carol, blessings to you both. -Trisha "
Allen - 10/22/2023
" The practice of having your eyeglass prescription sent to the attached Optician(same office). is very annoying !
Then having to go and wait in line there to get your prescription printed in my opinion is coercion.
You should be given your prescription at time of visit and be free to select the Optician of your choice
"
Judy - 10/21/2023
" I was fit into the schedule after calling about a problem I had. I could tell it was a busy day and even though they ended up going into their lunch time to see me, I was given a through exam and all my concerns taken care of without feeling I was creating a problem for them. Left thinking this was an excellent staff and doctors.
"
James - 10/21/2023
" The personal care that I received was fantastic.
Dr. Manning's work is wonderful "
Susan - 10/21/2023
" Very happy with the services and my results with Dr. Manning and his staff. "
Thomas - 10/21/2023
" Good Healthcare no complaints "
Kimberly - 10/21/2023
" Always courteous and helpful!! "
Donna - 10/21/2023
" Dr. Manning and his assistant, Shelly, were very accommodating, respectful, and really helped with answering questions and allowing me to understand specific issues. They were thorough and professional, knowledgeable and reassuring to me that what I was presently doing was correct and I would be fine until my next visit. I appreciated their kind manners and I already highly recommend them to family and friends. The in-take and check-out staff up front is also very gracious and welcoming. "
Harold - 10/21/2023
" Dr Manning is one of the best doctors I’ve encountered! "
Mary - 10/20/2023
" Well run facility, staff is always friendly. "
Mary - 10/20/2023
" I made my appointment then it
was changed by;someone which I didn't want
to change the time cause I am in a
nursing home and to get residents ready
to leave that early is difficult. I see that
surgery starts at 6:30 at the surgical
center which would be almost impossible
to do since the staff here doesn't start
till 6:30. "
Deborah - 10/20/2023
" As always the care was wonderful.
Also the facility is the cleanest office and
well organized I've been in. "
Ethel - 10/20/2023
" Always a very thorough and excellent Dr. Manning and team. Great experience "
Louis - 10/20/2023
" A model office! "
Irene - 10/20/2023
" Dr. Manning and his staff have allays provided excellent care. This visit was no exception.
. "
Shannon - 10/20/2023
" Dr. Rommel and staff are amazing. Their expertise and patience with all my questions/concerns is much appreciated. TY all! "
Gary - 10/20/2023
" Every one was very courteous, informative and professional "
Lois - 10/19/2023
" Friendly, professional, and very smooth and efficient operation. Thank you for your care and help.
"
Shirley - 10/19/2023
" I was pleased with all the personnel that helped. Keep up the good work! "
Miriam - 10/19/2023
" Dr. Manning and the whole staff were very competent and pleasant. Everything was well explained. I will definitely refer anyone who asks to your group. "
James - 10/19/2023
" Terrific staff! Excellent surgery results and follow-up. "
Dianne - 10/19/2023
" Everyone is super! Every procedure that was being done was explained that you could understand. Dr. Manning is always smiling and pleasant when you see him. He has such a wonderful personality. You can tell he cares and that he enjoys his job. I appreciate that. All the staff members are very nice everything seems to be well organized. and "
Judith - 10/19/2023
" I feel a little less valued because I don’t want to buy prescription glasses, but overall the care and respect of everyone was very good. Sarah , The medical asst. was excellent in her knowledge and treatment. She is kind , and stormy with older people. "
Gayle - 10/19/2023
" Everything was perfect. Including my new glasses I will get next week!!!! "
Susan - 10/19/2023
" Very happy with the many years I have had being seen at Manning, Rommel and Thode Associates. "
Lynne - 10/19/2023
" Great Staff!! Great doctor! Very pleased. "
Tamara - 10/19/2023
" The wait time was very long, but I know these things happen. No matter the wait time, staff was great. I enjoy this practice.
"
Eileen - 10/18/2023
" This is the absolute best place to come for eye care!!! "
Gary - 10/18/2023
" Great office and great staff. I always feel like I get the
greatest care there. Very informative throughout my
Visit. Doctor Thode is always makes me feel good about
How my eyes are doing.
"
Kathy - 10/18/2023
" The technician who tested my eyes was especially excellent at her job. She was very knowledgable and made sure I was always at ease.
The only improvement I would make is to have everyone at the practice wear nametags. I interacted with 5 people besides my doctor and would have liked to know their names. "
Catherine - 10/17/2023
" It would have been helpful and reassuring if Dr. Rommel's medical assistant would have popped her head in to let me know that they were running late and that they hadn't forgotten me. I waited on the examining table for over 30 minutes without any update. It was confusing since I noticed that patients behind me in the waiting room were seen before me. "
Janet - 10/17/2023
" Dr. Bethany Rommel, Amanda, Rebecca, and Kit were all extremely helpful, efficient, and friendly, and they worked so well together as a team! We are very blessed to have all of them caring for my husband and me. "
Kathleen - 10/17/2023
" Deb, Medical Assistant was professional, well experienced,
efficient & identified issue with my eyeglass prescription
and my eyesight concerns.
Dr. Thode is caring, thorough, takes time to answer questions and
explain the plan forward.
"
Karen - 10/17/2023
" The front desk staff are all awesome! Thank you! "
Michael - 10/14/2023
" Dr. Rommel is a very caring doctor, she took care of me and explained everything that I understood while I was having my cataract procedure "
Elaine - 10/14/2023
" Dr Rommel is kind, understanding and thorough. Love coming to your practice!!! "
Theodore - 10/14/2023
" I was completely satisfied with the service.Every person that I encountered was very professional.
Ted "
Janet - 10/13/2023
" Thanks Dr. Manning! "
Mark - 10/13/2023
" After the appt, the process for picking new glasses was well explained, and gave me multiple options. "
Robert - 10/13/2023
" A very friendly atmosphere, Thank you! "
Gerald - 10/13/2023
" Loved your assistent - young guy in ‘boot’. Very nice and helpful. "
Joan - 10/13/2023
" Dr Manning is outstanding and his staff is also the same
"
Nancy - 10/13/2023
" Sarah was wonderful was very friendly and knowledgeable "
Ronald - 10/13/2023
" Dr. Thoede and staff are welcoming, efficient, and we left knowing my eyes were well cared for until our next 6 month checkup. "
Robin - 10/13/2023
" EVERYONE I met was extremely pleasant, Helpful and very professional. This is a TOP RATE PRACTICE.
I would recommend to anyone seeking excellent care.
Thank You to ALL who cared for me October 13th 2023
Robin S Gainer "
Patricia - 10/12/2023
" From the front desk staff to the medical assistants and Dr Thode, all were all very professional and knowledgeable making my experience very pleasant. I would recommend this practice to anyone. "
Arthur - 10/12/2023
" Check in and wait time were excellent. Exam was thorough
"
Irwin - 10/12/2023
" I am always pleased with the care and courtesy provided by Manning, Rommel and THODE. "
Philip - 10/12/2023
" Best ever. Very short wait time for every step. Very friendly and efficient staff. "
Vicky - 10/11/2023
" Very pleasant staff. Always helpful, courteous, and professional. "
Wendy - 10/11/2023
" Everyone who works at this practice is so very nice. I especially wish to thank Dr Thode, Charlene, Shelly, and Rebecca who made my visit as pleasant as it could possibly be. All were kind, thoughtful, and professional. They listened and I never felt rushed. A great experience!! "
Ronda - 10/11/2023
" Kind and caring staff have put up with all my confusions, concerns and questions without making me feel like I was just being a pest. Much appreciated. "
Raymond - 10/11/2023
" Thanks to all of you for the compassion and service you provided me.ll "
Albert - 10/11/2023
" Always a positive experience when seeing Dr Thode and all staff at MRT! "
Robert - 10/10/2023
" There was a mix-up on my appt time but the staff worked well to accommodate me anyway! I was there with my handicapped wife so getting places is more difficult. I was very anxious about expected cataract surgery, so Cortney Pokrop calmed me down quite well. Ashley was wonderful with tests and measurements, and Dr Rommel is always the best! Jane in scheduling was first class! "
Charles - 10/10/2023
" Dr Thode, very professional. "
Tracey - 10/10/2023
" The wait gets to be a little long sometimes, but i understand there are emergencies "
Edward - 10/10/2023
" Everyone was extremely professional and courteous l would recommend them to everyone "
Sandra - 10/07/2023
" I also like that there is a place right there to buy glasses/lenses. They are also excellent!! "
Kay - 10/06/2023
" Very happy with being finished in barely over an hour "
Kristie - 10/06/2023
" I love the treatment I received at my appointment. The staff is always very courteous and they answer all my questions. They make my visits very nice! "
Bonnie - 10/05/2023
" Charlene is absolutely wonderful!! She is very knowledgeable and totally knows what she is doing and also about my eye health!!! She is kind, compassionate and a wonderful nurse! The practice is blest to have her! We are also blest as patients! She kept me informed and calm!!! Thank you!!! "
Celeste - 10/05/2023
" Staff, Amanda, outstanding. Eye surgery scheduled and all staff and Dr. Manning made me feel comfortable. "
W - 10/05/2023
" The man that checked me out initially was very friendly and answered most of all my questions.
Needless to say, Dr Manning was great as always "
Linda - 10/05/2023
" There was an emergency so I only gave a good for wait time but it was understandable. Wonderful doctor and staff. "
Christina - 10/05/2023
" Dr. Manning and his staff are very professional, kind and courteous. "
Thomas - 10/04/2023
" Very friendly and courteous people "
Darlene - 10/04/2023
" Wait time, after being taken back, was longer than usual due to computer issues. I’m aware this couldn’t be helped. Staff apologized for the wait. "
Rochelle - 10/03/2023
" Every aspect is top notch. The office staff is courteous and helpful. Dr. Rommel is an excellent surgeon. "
Marion - 10/03/2023
" Dr Rommel and her assistant are absolutely wonderful! Caring and kind and efficient! "
Bonnie - 10/03/2023
" All was great "
Lee - 10/03/2023
" It was a pleasant visit. I was treated very well starting with Bobby Jo and finishing with DR Rommel. I will return in one year. "
Josephine - 10/01/2023
" Dr; Thode was very understanding regarding some issues I have been having. He took the time to listen and talk to me regarding these things. I've been having to see a number of physicians etc within the past few years and Dr. Thode is, by far, the best in my opinion. "
Lucianne - 10/01/2023
" This office is so well-run and patient friendly! I came in as a same day fit in for ruling out a torn retina. I didn’t wait long before I was called in and seen by Dr. Those, who was gracious and professional. Love this group! "
Robert - 09/30/2023
" Little bummed you don’t take NVA vision insurance anymore. "
Mayte - 09/30/2023
" Thanks, Dr. Manning! "
Tracy - 09/30/2023
" Michelle was fantastic 👏 "
Mary - 09/29/2023
" The only thing I was disappointed in was the time it took for the doctor to come in. My appointment was 3::00pm and he didn’t come in until about 4:20 pm.
"
Kerry - 09/28/2023
" Dr. Manning is the best! "
Theresa - 09/28/2023
" I have been with this eye care group since it was purchased from Dr. Raich and I have always been very satisfied. "
Elizabeth - 09/27/2023
" Overall a good experience… did have about a 20min wait for appointment. Was disappointed that there will no longe be contact lens appointments. "
Van - 09/26/2023
" Big Thank to every one !!! "
Linda - 09/23/2023
" Charlene was exceptional — definitely a ‘people person’!
"
Carolyn - 09/23/2023
" 👍 "
Debra - 09/23/2023
" Scheduling got me an appointment asap. Appreciated their concerns and care of my situation. "
Phyllis - 09/22/2023
" I "
Sandra - 09/22/2023
" Long time patient at this practice. Very satisfied with all aspects of my care. "
Scott - 09/21/2023
" This is a top notch professional eye care office. "
Kenneth - 09/21/2023
" To my knowledge, the assistant did share my questions w Dr Rommel. I should have probably reviewed them w Doc but left wo some answers, my fault. Nothing major and I should provably write down my questions. "
Kelly - 09/21/2023
" Erin was wonderful- patient, understanding and thorough!
I’ve not had the best experiences with OB/Gyns and LOVE Dr. Roth! She showed empathy and answered my concerns with detail. Thank you! "
Alfred - 09/21/2023
" I am a patient at your practice because I believe that you are the best "
Karen - 09/21/2023
" Carol was my care provider today. I was having some trouble with a new prescription for progressives. She took a lot of time trying to get my prescription correct using professional tools along with practical tools, like having me look at a magazine for reading. She did a fantastic job! "
Gail - 09/21/2023
" Dr. Thode takes excellent care of my eyes. Dr. Manning takes excellent care of my husband's eyes. "
William - 09/20/2023
" Amanda ×as very nice and thorough "
Charles - 09/20/2023
" I greatly appreciate the knowledge and level of care that Dr.Thode provided me. Thank you so much! "
Barbara - 09/20/2023
" Dr. Thode has been and continues to be an exemplary eye specialist. I’ve had the best care under his supervision. He answers all my questions and never makes me feel that I am detaining him from his next patient. I’m very thankful for his care for my eyes. "
Michael - 09/20/2023
" The nurse that I spoke to before the doctor came in was very personable "
Thomas - 09/20/2023
" Initial contact after checking in was a little longer than expected "
Barry - 09/20/2023
" Very satisfied with my care. "
Judy - 09/20/2023
" Grateful to be under the care of Manning, Rommel & Thode Associates. Entire staff work as a team. Especially thankful for amazing outcome of cataract surgery by Dr. Manning - enjoying the renewed clarity of my vision, especially the return of seeing vivid colors "
Kenneth - 09/20/2023
" Nurse Deb was very professional and friendly, administering the eye tests very efficiently and accurately. Thank you! "
Gregory - 09/19/2023
" The entire team was very professional and helpful. I was especially impressed with Tara. Her professionalism and attention to detail was amazing! "
Diana - 09/17/2023
" Only concern was It took 6 months to get an apt .my check up was great , no problems w my eyes caused by my diabetes.. I’m lucky my diabetes didn’t cause a problem that would have been better to discover earlier. But all in all the people were very nice, friendly and efficient… a great place "
Kathleen - 09/16/2023
" All very professional … and very helpful Made me feel very comfortable for being a new patient.. "
Gloria - 09/16/2023
" Reason for “next steps in care” is that I have to do it first. Does that make sense? "
Veronica - 09/16/2023
" Carol was very courteous and thorough explaining everything that she was doing prior to me seeing Dr. Thode.
Dr. Thode was very professional and courteous. He explained options regarding me seeing a Retina specialist. He explained a potential procedure that I could have in the future and answered all of my questions. "
Gayle - 09/16/2023
" Dr. Rommel was thorough and amiable; I did not feel I
was being rushed through the appointment. "
Joanne - 09/15/2023
" I only wish my mother had gone sooner. I love going to Manning and Rommel and Thode. They have a really fine operation and highly skilled out-standing staff, and I just recently did recommend to an elderly family friend to got to them. She is unhappy with where she is going now. "
Jacqueline - 09/15/2023
" Dr. Manning is wonderful! His nurse/assistant, Amanda, was very knowledgeable, courteous and friendly, at the same time being professional. The front desk attendants are always cheerful and efficient. I would recommend Manning Rommel &Thode Associates to anyone who values their eyes! "
Susan - 09/15/2023
" Great staff and love Dr. Manning. They are very attentive and caring. Every question I asked was answered. Check in procedure was so easy and fast. Thank you to everyone for a great office experience. "
David - 09/14/2023
" Ver good and insightful staff checking in and out. Doctors assistant was very knowledgeable and good with preparing me. .Would recommend you to family and friends "
Bonnie - 09/14/2023
" I have always felt like a valued patient with Dr.
Manning. "
John - 09/14/2023
" Very professional and informative!! "
Donald - 09/14/2023
" Dr. Manning and the entire establishment is the best in the business. "
Doreen - 09/14/2023
" I've been going to Manning and Rommel for many years. The folks that work there from the beginning to the end of the appointment are courteous, efficient, and friendly. I highly recommend this office. "
Joan - 09/14/2023
" Dr Manning is always professional, thorough and pleasant with my annual eye exams. I’ve been a patient for over twenty years and I trust him with my eye care. Ashley was my medical assistant yesterday and I found her to be friendly, efficient and knowledgeable. I highly recommend this practice for quality eye care. "
Keith - 09/14/2023
" Excellent care "
James - 09/13/2023
" Outstanding and very professional! It is clear that leadership at this office is patient centric and focused on professionalism. Other offices should use this practice as an example of excellence !
"
Daniel - 09/13/2023
" Being under Dr.Thode's care is a gift. "
Catherine - 09/13/2023
" I had the best vision testing ever!! "
James - 09/13/2023
" I had an appointment scheduled in June, but unfortunately had to cancel due to an emergency. My earliest rescheduled appointment was 3 months later. I understand that annual visits must take second place to emergency visits. I guess it is the nature of today's health system which has inadequate number specialists for the area and for some providers inadequate access to an appropriate number of staff. Forgive me, just getting use to this new age of healthcare delivery. Overall, I appreciate the quality of the provider care I receive. "
Beverly - 09/12/2023
" Deb, who did my initial eye check, was awesome. Dr Thode was professional , friendly, and succinct! A perfect team! "
Steven - 09/12/2023
" Thanks to Dr Thode and the staff for your excellent care. "
Toni - 09/12/2023
" Really like this practice a lot. "
Lisa - 09/09/2023
" So grateful I transferred my care from Eye Associates to this Practice . Very professional and treat patients with care and compassionate . Thank you to Dr Thode and his team! "
Denise - 09/09/2023
" Thank you for getting me in so quickly to look at my eye issue! Your staff is wonderful. D Sater "
Joella - 09/09/2023
" Dr Thoade lived up to all the wonderful things I heard about him "
Molly - 09/09/2023
" Dr. Thode’s recommendations and skill have improved my eyesight greatly. "
John - 09/09/2023
" none "
Debbie - 09/08/2023
" So grateful to be able to be seen and treated so quick! "
Robert - 09/08/2023
" I was an add into get more in on unscheduled visits but they fit me in unfortunately this meant more waiting time "
David - 09/08/2023
" Very caring doctor. David "
Scott - 09/07/2023
" Friendly and knowledgeable staff. "
Laverne - 09/06/2023
" I have advised many friends to use this practice.
Dr. Thode is great! Somehow he manages to be efficient
without making me feel rushed.
"
Tracy - 09/06/2023
" I love the people and place. "
Sharon - 09/04/2023
" Very organized, very efficient! "
Robert - 09/02/2023
" Exceptional doctor. "
Donald - 09/02/2023
" Always feel well cared for. Thank you "
Nancy - 09/02/2023
" Excellent appointment! Everyone was polite and caring! "
Esther - 09/02/2023
" The Doctor and Staff are great overall!
Never had a bad experience. "
Annette - 09/02/2023
" Very professional staff. "
Nancy - 09/02/2023
" The before, during and after care I received with my cataract surgery was perfect! "
Kenneth - 09/02/2023
" Dr Rommel and her Team are the complete package of Professional Care "
Bruce - 09/01/2023
" Amanda was helpful, thorough and courtesy. "
Jean - 09/01/2023
" Check out lady/procedure was flat out rude. I asked if I could check my schedule to coordinate with the appointment-she told me I have to take what she’s giving me because they’re over booked to start with. "
Holly - 09/01/2023
" Amanda, Tanya, Katrina, and Amy (I think) are awesome. Thanks for your help. "
Nancy - 08/31/2023
" Michelle was great "
John - 08/31/2023
" Dr Rommel has followed her mother’s footsteps as an excellent surgeon and physician.
She really takes all the time necessary at all my office visits.
Her staff is excellent and very professional. "
Lynda - 08/31/2023
" I am disappointed that they will no longer take care of my contacts. "
Kent - 08/31/2023
" The doctor had not read my chart completely before seeing me. He didn't give me an optimistic outcome "
Carol - 08/31/2023
" Shelley, medical assistant, made me feel quite relaxed
and prepared for each test. She was very friendly
and professional. "
John - 08/30/2023
" Very impressed with the check-in/ assistant and Dr Thode. Appointment went smoother than I could ever imagine . "
Scott - 08/30/2023
" I woke up the next day with an eye infection on my left eye lid. Its all red and has a red bump on it. "
Arthur - 08/30/2023
" Medical assistant was very friendly, courteous and informative. "
Deborah - 08/30/2023
" The medical assistant I had, Tara, was amazing. She was informative, she knew her stuff, and very kind. Dr. Thode, as always, was great! "
Darlene - 08/29/2023
" The young lady who did the initial testing was very pleasant. I found her to be very cordial & competent. "
David - 08/29/2023
" Classy organization… First class experience "
James - 08/29/2023
" As expected MRT prove once again to be a top notch operation. "
Frances - 08/29/2023
" Dr. Thode is thoughtful and courteous. He puts his patients at ease. "
Wendy - 08/27/2023
" Dr. Thode saw me for an emergency appointment for a virus in my eye.
He was able to fit me into his very busy full schedule on a Friday, which I appreciate it very much. Because Dr. Thode made room for this emergency visit. I was able to begin treatment on Friday instead of Monday.
Very important for this diagnosis. "
Lois - 08/26/2023
" Everything went well. We had a great experience from checkin to checkout.
Thank you to all! "
Michael - 08/26/2023
" Have transferred from Campus Eye..Good decision! "
Daniel - 08/25/2023
" C III the Dr and workers were not outstanding I would not keep returning "
Susan - 08/25/2023
" Everything was Great. Thankyou "
Hai - 08/24/2023
" Thankyou very much doctor Manning and your staffs.. "
Barbara - 08/24/2023
" Dr. Manning is the best physician you would ever find. "
Barbara - 08/23/2023
" Tara was my assistant during my visit this week. So patient and explained procedures in detail. The best experience I have ever had. SO GOOD. She is such a delight and so professional. I had a field vision test and was there about 1.5 hours. I wish I would have had feed back comparing this test to my last one. The other concern is trying to find the best eye drop to treat the pressure in my left eye. I am now on my 5th different eye drop. The concern is the incredible cost I have incurred as I have gotten the script filled at the cost of several hundred dollars, but then need to change to another eye drop with bottles then unused which is very frustrating. "
Laura - 08/23/2023
" Dr. Thode was prepared and informative at my visit. He was on time and helpful with my questions. "
Carol - 08/23/2023
" I was very pleased with the excellent care that I was given. "
Linda - 08/23/2023
" Great experience "
Susan - 08/23/2023
" Dr. Manning provides excellent care - he is knowledgeable, willingly answers my questions, shows concern. I have recommended him to my friend. She was impressed with the care I received in the office and surgery center. The entire staff is professional. I am fortunate to have Dr. Manning take care of my vision. Thank you. "
Herbert - 08/23/2023
" I moved 230 miles away and still return that's how good they are "
Barbara - 08/23/2023
" My only concern was the length of time from my initial call to make an appointment and the appointment given. Almost 6 months seems a quite long for a DR visit. "
Linda - 08/22/2023
" Great experience. Thanks to Dr Rommel and the staff for
making my visits and surgery painless informative and
easy!
I would recommend this practice to everyone. "
David - 08/22/2023
" Very long wait time. Appointment took almost 2 hours "
Holly - 08/22/2023
" I have found the assistants that have seen me before the Doctor to be outstanding when it comes to answering questions and pointing out various reasons why I might not be seeing things clearly. They are attentive and courteous. I have already recommended your practice to friends. "
Donald - 08/20/2023
" I had a very pleasant experience @ every visit ! "
Florence - 08/19/2023
" Michelle the tech from North Carolina was so informed of her position . Not like some of pass tech’s I have had that gave wrong pressure reading , documentation of results they never checked. As a nurse I felt comfortable with Michelle and hope I have her more often. "
Debora - 08/19/2023
" I have the utmost respect for and confidence in Dr. Manning and his staff! "
Latonya - 08/19/2023
" Thank you so much for your care of me. "
James - 08/19/2023
" Dr. Manning is just the best "
Donald - 08/19/2023
" I feel I’m in good hands with care at this practice "
Michael - 08/19/2023
" Dr Manning is excellent highly recommended "
John - 08/19/2023
" Great visit. Always a very good experience and great care. "
James - 08/19/2023
" I'm just VERY PLEASED with all the service I ever got there. "
Lucianne - 08/19/2023
" My visit was outstanding in all regards. I felt welcomed, respected and heard!
"
Carolyn - 08/19/2023
" Dr. Manning and your staff are excellent!
I couldn’t have had a better experience with my Cataract Surgery!
Thank you, I’ll be recommending your practice to my friends and family! "
Lorna - 08/18/2023
" This practice is always on top of things. They not only do great eye care but pay attention to details and your customer experience. Yeah, Dr. Manning! "
Linda - 08/18/2023
" The person that did the scheduling of eye surgeries and follow ups was compassionate, kind and very helpful. Lovely person. "
Alexis - 08/18/2023
" You guys are, and in my experience always have been, Awesome!! "
Allan - 08/17/2023
" The only issue I have with this office
is the 5 month waiting time to make
an initial appointment.
Like most medical practices, the
available scheduling technology
has not been optimally used to
create and contact a waiting list
of prospective patients when
there is a cancellation. Judging from the
age of the patients I saw, there
must be cancellations. "
Edith - 08/17/2023
" Dr. Bethany Rommel is professional and helpful. "
Diane - 08/17/2023
" Thank you for wonderful care for in every way. I would recommend your practice and Dr. Rommel to anyone who asked. "
Julie - 08/17/2023
" The girl that did all my testing was wonderful. So polite and professional "
Thomas - 08/16/2023
" Excellent care from Dr Thode, I have recommended him to others. "
Edith - 08/16/2023
" Tara was an excellent medical assistant. She was patient
and explained each step of each of the procedures that
I had. I had to wait close to half an hour for the doctor
after Tara was done with all of my tests. "
Alice - 08/16/2023
" The scheduler was prompt and accommodating to get an appointment scheduled. During the appointment Tara was very knowledgeable, patient, and caring. She was also very encouraging as I completed each part of the exam. Dr. Manning was very friendly and explained each of the examination findings.
Thank you to all,
Alice Bond "
Suzette - 08/16/2023
" We love the care we receive and we recommend you every time the opportunity arises. "
Barbara - 08/15/2023
" Dr. Rommel answered my questions in everyday language that I could understand. She didn't rush and ask me if I understood what she explained (having to do with cataracts). I much appreciated her concern that I understood my options. "
Joanne - 08/15/2023
" Although they were running about 45 minutes late, I appreciated that when it was my turn, everyone took time to hear my concerns and didn’t rush my appointment to get back on schedule. "
Cynthia - 08/15/2023
" Do not understand why you feel the need to charge a patient $40 for a paper copy of their prescription. "
Frances - 08/15/2023
" Glad to be a patient, think I will be taken care of. "
Rosanna - 08/14/2023
" The staff and Dr Manning were very welcoming and
professional. Everything regarding my care and up coming cataract surgery was explained in great detail to me. Thank you all so much! "
Helen - 08/13/2023
" This office has excellent workers and ober all experience is excellent "
Fay - 08/13/2023
" Was very pleased with the professional care that I received. Had my laser procedure done the same day and only have to come back once to be rechecked. Was very pleased and everyone was so friendly. Would highly recommend. "
Judy - 08/12/2023
" Several friends recommended Dr. Thode to me for cataract surgery and I intend to do the same for others. Dr. Thode and everyone in the office was very kind and considerate before, during and after my surgery. "
Mary - 08/12/2023
" I was in and out in an hour on a Friday afternoon. Excellent service. My home phone number is one digit different from the practice and if they give their phone number, I always call people back to inform them that they have the wrong number. "
Marjorie - 08/12/2023
" The waiting area is pleasant and inviting. Personnel in this area are efficient and friendly.
The MA was efficient, listened to concerns, and displayed very good skills
In interacting with a patient. As always, Dr. Rommel sent
me home confident that my eyes are receiving the required care to retain my sight. "
John - 08/11/2023
" Excellent; high quality and friendly care from front staff, medical techs and Dr Thode. As a family doctor; I can distinguish-and this is a top notch office. "
Barbara - 08/11/2023
" Smooth as silk! "
Jennifer - 08/11/2023
" Dr. Thode and all of the assistants (I remember Shelley) were wonderful! I could tell it was busy but it did not affect the level of care I received. Very clean and professional. Highly recommend! "
Deborah - 08/11/2023
" My visit was pleasant and efficiently done. Wait time was minimum. Tara and Dr Manning were a great team! "
Patricia - 08/11/2023
" Charlene always takes very good care of me. She is efficient, knowledgeable, proficient, professional and I am always
glad to see her when she comes to escort me back to examining room. What a valuable employee!
Sincerely, Patty Sabatine "
Barbara - 08/10/2023
" I’m so happy I switched to your practice! "
Nancy - 08/10/2023
" Good appointment. Highly recommend this practice. "
Gregory - 08/10/2023
" We were very impressed. My husband was nervous about cataract surgery and everyone made him so comfortable. I was also very impressed when Dr. Manning himself called us to answer a question that we had. "
Marjorie - 08/10/2023
" Thank you for the great visit….. "
James - 08/09/2023
" Always enjoy working with Deb for vision prep testing prior to seeing Dr M. She is businesslike but friendly in working with patients and a good transition to Dr M who I’ve trusted my vision care to for many years. "
Jenny - 08/09/2023
" Amanda, the tech who helped me, was so patient, knowledgeable, helpful and informative! "
Vicki - 08/09/2023
" Shelly did an excellent job with assisting me throughout appointment. "
Cleta - 08/09/2023
" The efficiency of this office is beyond excellent. Everyone knows they job and does it very well. "
Tana - 08/09/2023
" I had several special tests and dilation on this visit and everything moved along efficiently. I was out in less time than some other times. Thank you. "
Thomas - 08/09/2023
" I am always impressed with the kindness and expertise of the staff...and Dr. Thode is the best there is! "
Sandra - 08/09/2023
" I was so relieved that I didn’t have a long wait! I’ve waited up to 2-3 hours in the past. Huge improvement! "
Mary - 08/08/2023
" Everybody is in a friendly mood, very knowledgeable and patient "
Helen - 08/08/2023
" N/A at this time. "
Marilyn - 08/08/2023
" Barbara in billing was over the top helpful. Please give her a raise because she goes above and beyond! "
Enedina - 08/06/2023
" Care is always good and professional. "
Margaret - 08/06/2023
" Wonderful experience "
Peter - 08/05/2023
" My appointment was scheduled for 9:15, and I wasn't called by the tech until almost 11. I am pleased withe the quality of care, but feel disrespected that I was forced to wait so long. A reasonably simple eye exam should not keepe tied up for almost two hours.
"
Mary - 08/05/2023
" This practice is phenomenal on every level. I had a concerning event with my eye and without being a patient here (though my husband is, having had cataract surgery by Dr. Manning this year) Sue managed to provide an appointment with Dr. Manning. He and his nurse Carol allayed my fears with a very thorough exam and explanation of what was happening. I am so grateful I was seen here and every member of the staff was wonderful, efficient, knowledgeable, and so kind. I knew if I actually needed surgical intervention, I would want it done by this team. Thanks to all! "
Rosemary - 08/05/2023
" Thank you for your ‘assisting in my eye care.’
Blessings on all the members at this Eye Care Center.
Sincerely, Rosemary Litz "
Frances - 08/05/2023
" I have nothing negative to say, everything was professional and I received excellent care and understanding of the procedure that was to be done. Dr. Mannings is absolutely an angel in disguise, anyone who can make the blind C. is wonderful in my book 😊 "
Joanne - 08/04/2023
" Very efficient office staff and Dr. Manning is
Professional and friendly and works in timely
Manner "
Corina - 08/04/2023
" The quickest appointment I ever had! Amazing staff and amazing team! Truly a dream! Team work makes the dream work! They are a true definition of that saying! Great job guys! "
Dean - 08/03/2023
" Just great people to work with. "
Richard - 08/03/2023
" No waiting at all .
Testing done smoothly "
Antoinette - 08/03/2023
" Registration personnel were also very pleasant "
Marianne - 08/02/2023
" Always a pleasant experience. Thanks. "
Patricia - 08/02/2023
" I "
Frank - 08/02/2023
" The entire procedure from pre surgery to the final checkup I couldn’t have asked for better treatment. I will definitely pass on how well I was treated to anyone that needs eye care. Thank all of you very much. "
Donna - 08/01/2023
" I thank all the personnel involved and Dr. Thode for the great care.
Sincerely
Donna Horning "
Jane - 08/01/2023
" I appreciate the friendly and knowledgeable staff! I’m thankful for the proactive and professional care provided by Dr Rommel.
"
Vicki - 08/01/2023
" The doctor was about an hour behind and this was for a 1030 appointment. The techs were about 30-45 minutes behind. Most of us stayed and waited without too much fuss. The staff did inform us of the delay when we checked in and gave us the option of rescheduling. "
Brent - 07/29/2023
" Over the top friendly Customer Service! None better! "
Cynthia - 07/29/2023
" Dr. Manning is a great caregiver. My husband sees Dr. Bethany Rommel and is extremely happy with her care. Wonderful to have access to such great care! Ava is wonderful. Thank you. "
Charles - 07/28/2023
" I absolutely look forward to my visit with Dr. Manning and Charlene next year, and I know they will help me if I have an unexpected problem in the meantime. "
John - 07/28/2023
" I am grateful for the excellent care Dr Manning has provided me. My cataract procedure could not have been better and the outcome exceeds my expectations. I have recommended Dr Manning to several friends who saw him for their cataract procedures. As far as I know, they have all been very satisfied. "
Dennis - 07/28/2023
" always very professional A+++ "
Jan - 07/28/2023
" Amanda was wonderful! I've been seeing Dr. Manning for over 20 years - he is always respectful, caring and attentative.. "
Martin - 07/27/2023
" Wonderful experiance!!!!! "
Jill - 07/27/2023
" I'm extremely disappointed at the discontinuation of the contact lens services. This is really disruptive to our family. "
Shirley - 07/26/2023
" Very efficient and friendly staff! "
Dennis - 07/25/2023
" Great practice. Great service. Dr. Rommel excellent. Excellent staff. "
Linda - 07/25/2023
" Very nice and professional staff. I am very happy with my care. As I have been for years. "
Grace - 07/25/2023
" Love when my appointment is on time "
Elizabeth - 07/23/2023
" I loved Dr Thode. He is so sweet, friendly, kind, empathetic and communicated well what he thoughts were concerning my visit and what I would need to do moving forward. "
Amy - 07/22/2023
" Dr. Thode gave me 20/20 vision through Cataract Surgery. It’s amazing! "
John - 07/22/2023
" Waited much longer than Normal this time but this was the only time
"
Rosemary - 07/22/2023
" Very pleased with everyone and the care we received! "
Sandra - 07/21/2023
" Amanda was very professional with a calming personality! Perfect for apprehensive patients! "
Judy - 07/21/2023
" Dr. Manning is always excellent! "
Millie - 07/21/2023
" Dr Manning is always informative and kind. I know I am in good hands. "
Mark - 07/20/2023
" Each and every person was professional, knowledgeable, and courteous. Sarah (I believe) helped me get ready for Dr. Manning’s examination. Dr. Manning explained everything in great detail about my upcoming cataract surgeries. The lady in the scheduling office (sorry i don’t recall her name) explained everything about the available dates for the surgeries and what I needed to do to prepare (eye drops, no eating after midnight). It was a very thorough examination—everything was great. I look forward to working with Dr. Manning and the staff at my upcoming surgeries in late September/early October. Thank you! "
Elizabeth - 07/20/2023
" Very friendly and courteous staff.
All my questions were always answered.
Procedures were well explained. "
Geraldine - 07/19/2023
" Highly recommend to everyone.My husband & I both were very pleased. "
Cherie - 07/19/2023
" Always a very kind staff and Dr Thode is wonderful "
Nancy - 07/19/2023
" Mine was an emergency situation. I could not have been handled with more efficiency, concern, and acumen. I am deeply grateful. "
Judy - 07/19/2023
" Love this office. "
June - 07/19/2023
" The nurse who checked me in was very pleasant ,& made me feel comfortable & that I was in good hands
I wish I could remember her name. "
Diane - 07/19/2023
" Routine appointment for a cataract and contact lens check but I was also given the option to add the refraction evaluation to update my two-year old script for glasses. I appreciated that I could also complete that in one visit.
This practice has taken good care of my eyes and vision! "
John - 07/19/2023
" Everyone was extremely nice and helpful. Dr. Manning is what my Fater-in-law called a Doctor's Doctor he was an OBGYN. "
Allen - 07/19/2023
" Excellent service "
Robert - 07/18/2023
" I appreciate everything you do for me. First class care! "
Martin - 07/15/2023
" Keep up the work.👍 "
John - 07/15/2023
" I wish I had been able to have the operations two months earlier. As it was, I only got the operations scheduled because I called up about another matter. "
Phares - 07/15/2023
" Wait time was a long but I understand that you can’t control that. "
Juanita - 07/14/2023
" Wait time was a bit long Maybe a while appointments further apart. "
William - 07/14/2023
" Sending a follow up letter to dr. Manning. "
Elizabeth - 07/14/2023
" From the desk staff to the surgery center and Dr Manning everything was so professional. Everyone made me feel comforted. The results are amazing after my surgery. Thank you Dr Manning!! "
Virginia - 07/14/2023
" This is the best ever I love this office and workers! "
Kenneth - 07/13/2023
" Dr Manning always takes time with me and answers any questions- thanks so much!! He is a great eye doctor. "
Barbara - 07/13/2023
" She thoroughly explained everything to me "
Mark - 07/12/2023
" Due to an emergency many patients’ wait times were long. I understand and appreciate the situation. I did not answer the ‘wait time’ questions. "
Robert - 07/08/2023
" Dr Thode and his team are very caring professionals "
Nancy - 07/07/2023
" I would have appreciated it if the medical assistant had introduced herself. I never did hear her name. "
Janet - 07/07/2023
" This appointment was consultive about my vision concerns. The Doctor was very professional and explained my health needs at this time and the availability of services at this office going forward. So thankful for this office and the excellent care available to me. "
Gloria - 07/07/2023
" Very pleased as usual
Dr Manning very professional never to busy to ask a question. "
Christian - 07/07/2023
" Satisfied with your service. "
Karen - 07/07/2023
" My Assistant Ashley was wonderful she explained everything she was doing
before I saw the Dr.
Dr Manning always makes me feel at ease and also explains so I understand.
"
Thomas - 07/07/2023
" We love coming to this provider! "
Diane - 07/07/2023
" First time meeting this provider - her advice/care were efficient, friendly and met my expectations. I appreciated her collaborative approach, including looking for things in my medical history (had I taken the medication she recommended previously) and her explanations for 'why' she recommended a particular course of action, not only 'what'. "
Donna - 07/06/2023
" Dr Manning is a very good eye surgeon. Thanks to him I can see great and he explained everything thank you "
Mary - 07/06/2023
" I have been coming to this practice
for years and if I was not happy I would
not be coming here. I know a good
Practice when I see one and I value
my eyes and I am very happy that you
don't rush into surgery. Thank you for
being a practice I can trust.I
"
Joyce - 07/04/2023
" Dr. Rommel is an exceptional physician. When she performed cataract surgery for me, she had asked me to describe what I hoped to achieve with the outcome. She accomplished that very outcome. That is so very helpful as I am growing older and strive for as much independence as is practical. Dr. Rommel is always interested in how I am progressing in more than sight. I value her highly as my physician. "
Cleo - 07/03/2023
" Thank you for wonderful care "
Darlene - 07/01/2023
" I am most confident in Dr. Manning. "
Carl - 07/01/2023
" I I'm grateful they could fit me in as an emergency patient. I only have sight in one eye and I was very concerned about the floaters I was seeing. Thanks again for working me in to your busy day. Call Carl Musser "
Mark - 07/01/2023
" The entire staff was very understanding of my phobia (terror, dread) about anything involving my eyes. Everyone was very patient with me. "
Edna - 07/01/2023
" Front desk staff were outstanding 👏 👌 "
Richard - 07/01/2023
" Most comprehensive eyecare I have ever experienced. All my questions were answered and I received a very thorough examination and new eyeglass prescription. "
Kenneth - 07/01/2023
" I highly recommend Dr Manning "
Carol - 06/30/2023
" No one gave me suglasses to wear outside on a sunny day after having my eyes dilated. Had to close my eyes on the drive home. Luckily I was not driving! 😂. But would have been to to have those. Otherwise everything was good. "
Pamela - 06/30/2023
" First visit and I was so happy! Bravo! To Everyone’ "
Peggy - 06/30/2023
" My first visit to your practice and I was made to feel very comfortable and feeling confident as I look forward to cataract procedure. "
Lindy - 06/30/2023
" Couldn’t ask for better care from Dr. Manning. "
John - 06/30/2023
" I having a few things that flutter by but otherwise fine…many thanks "
Lester - 06/29/2023
" Dr. Manning did cataract surgery for both my eyes in May of 2022. Both of my eyes are now 20/20 vision in both eyes/eyeglasses.I haven’t had this good eyesight since I was 12.He’s the best. "
Julia - 06/29/2023
" Thank you Dr rommel "
Michael - 06/29/2023
" Professional & caring staff, excellent doctors, what else can you ask for ? "
Cheryl - 06/29/2023
" Thank you, Dr. Rommel, for fitting me into your busy schedule to excise the chalazion in my left eye. Your compassion and case during the procedure, as well as that of your assistant, was so appreciated. The staff is wonderful and so accommodating!
Thank you! "
William - 06/29/2023
" Thanks! "
Marilyn - 06/28/2023
" Tara, the assistant who did my tests and got me prepared to see Dr Thode, was very professional and friendly. I was very impressed with her knowledge and care. "
Bambang - 06/28/2023
" N/A "
- 06/28/2023
" Unfortunate you are not continuing contacts. "
Mary - 06/28/2023
" Having cataract surgery in Aug. procedures explained in detail. "
Stephen - 06/27/2023
" Carol Rohrer is a 5 Star Tech "
David - 06/27/2023
" My experience this year (2023) was smoother than last year. Assistants were very personable. "
Michael - 06/27/2023
" Extremely professional. The facility is impeccable. I’ve received excellent eye care
over the years. I’m very fortunate to have Bethany Rommel
as my eye-physician. "
Richard - 06/27/2023
" My total cataract removal and lens implant experience could not have been better! The office staff, technicians, and Dr.Thode were very caring and professional. I am so pleased with my results that I am telling all my friends, who notice that I no longer wear glasses, about my positive experience. "
Josephine - 06/24/2023
" Although this visit took longer than expected, I always receive excellent care. Help at checkout was especially helpful at this visit. I would not go anywhere else. "
Moises - 06/24/2023
" Very good verity everything "
Kathleen - 06/24/2023
" Very pleased how everything went from the time I checked in to checking out. Top Notch staff and doctor! "
Donald - 06/24/2023
" Outstanding overall. "
Sally - 06/24/2023
" I was seen by Dr Thode on an emergency basis June 23, 2023. He was courteous, kind, and provided me with a thorough and understandable assessment of my medical concern. He promised to give me a final analysis of what could have been an immediate hospital stay. He called me exactly when he said he would and delivered the great news that all tests proved that there was nothing to worry about and all was normal. I cannot be more appreciative of Dr Thode and all staff at Manning and Rommel for providing a level of care second to none. My sincere thanks to all.
Sally Doane "
Karen - 06/24/2023
" Dr. Bethany Rommel and her staff [triage] were quick to act when I called with an abnormal “floater” in my right eye. I am so appreciative of the immediate referral to ER for further testing to rule out initial diagnosis and an emergency referral to a retinal specialist. Nothing like an emergency to value people under pressure, I am very grateful to Dr. Rommel and her staff for their expertise, professional and clear information. "
Susan - 06/23/2023
" I went to my appointment a little nervous because of not knowing what to expect. Brad and Dr. Manning explained everything and answered all my questions. Everyone was very professional and overall I had a very good experience. "
Anne - 06/23/2023
" It was a very pleasant visit "
Jeffrey - 06/22/2023
" Thank you and the entire staff for being so exemplary! "
Louise - 06/22/2023
" All staff members are courteous and helpful "
Mona - 06/22/2023
" Our medical assistant was superb! She knew what she was doing and was very courteous as she was doing it. Then the doctor came in and he was very excellent as well...friendly, thorough, kind. I very much liked the duo who worked with me this time: Dr. Manning and his assistant who has been on staff for some 20+ years I hope I get her again and, of course, I want Dr. Manning also every time I visit! Mona Sauder "
Barbara - 06/22/2023
" My care was provided by phone which was wonderful. A huge thanks to Marion or Maryann. I was leaving for Atlanta the next am and she provided excellent emergency care via phone after speaking with the doctors. So grateful. "
Robin - 06/21/2023
" Dr Manning is very personable and knowledgeable.
I feel very confident with all the care I receive there. "
Michael - 06/21/2023
" Had to wait a long time to see the doctor. "
Scott - 06/21/2023
" likely the best medical practice i’ve dealt with "
Gary - 06/21/2023
" Every service I have received from Dr. Manning over the years has been excellent.
Gary "
Dennis - 06/21/2023
" Other than long wait time everything went very well. "
Victor - 06/21/2023
" Dr. Manning is a true professional.
Ron Smith "
Ronald - 06/21/2023
" The doctor was running behind and was very rushed through my appointment. The woman who did my visual field test and pressure checks was very nice, but was apparently somewhat new because she didn't understand certain conditions relative to the types of issues I have. The contact lens tech was very helpful in this regard. Although, that brings me to another point - I am VERY disappointed to learn that you will no longer be providing contact lens service. I have always highly valued my doctors' offices providing that service because I felt like they understood my eye issues better than an optometrist, and I felt that I got better service for contact lenses at my eye doctor than I ever got at an optometrist. "
Margaret - 06/21/2023
" Excellent care! "
Frank - 06/21/2023
" Was "
Peggy - 06/20/2023
" I noticed the lack thereof of wiping instruments with an alcohol wipe has went out the window!! Sad! "
Miriam - 06/20/2023
" Thanks for improving the wait time. I didn't have a 2 hour wait for this visit, so that's very good. "
James - 06/20/2023
" I got the Lazer treatment and even though it was a bit hard to keep my eye open it made a major improvement in my vision. "
Janice - 06/18/2023
" Dr. Rommel is wonderful!
Dr. Rommel is an excellent doctor, she is compassionate, knowledgeable, professional and genuinely cares about her patients .
I can’t say enough about the great care I receive from Dr.
Rommel each time I see her.
I have a multiple eye issues and she is always willing to explain options for the proper care .
I would highly recommend Dr. Rommel to friends and family who are looking for a top notch ophthalmologist.
I am a patient at the practice for many years, Dr. Catherine Rommel was my doctor. I was sad when she retired but then I met Dr. Bethany Rommel ! Thank you for all the wonderful care . "
John - 06/17/2023
" Usually the care provider was accompanied by a writer person. That was not the case today. Hope that does not diminish the record keeping of my chart(s) "
Virginia - 06/17/2023
" This appointment went very well, and I was very pleased with everything. Every staff member who I worked with was caring, helpful, and competent, and Dr. Rommel really listened to my concerns. At this particular appointment, Dr. Rommel performed a short procedure to help with my eye sight. She really made me feel very comfortable, and the procedure went well. “Hat off” to her quality work as my eye sight immediately improved. Thank you to the staff and Dr. Rommel for a great appointment!
"
D - 06/17/2023
" I feel comfortable talking to and asking questions to Dr. Manning and the support staff.
I like it there!! "
John - 06/17/2023
" Tried to make my next year’s appointment for a time in July, 2024 but computer system couldn’t accommodate. Must call after July 1st. Not very convenient. "
Victoria - 06/16/2023
" The assistant was very helpful. She was gentle and very kind.
"
Cheryl - 06/16/2023
" This is the most efficient doctors’ office I have ever been to as well as having the best employees!! "
R - 06/16/2023
" Couldn't be better "
Wendy - 06/16/2023
" I would not go anywhere else. "
Sara - 06/15/2023
" Everyone is wonderful ❣️ "
Joan - 06/15/2023
" Took to long to get appointment. "
Dean - 06/15/2023
" Just great people to work with. Always friendly and willing to help you. "
Diane - 06/15/2023
" Please ask the people who check your eyes initially to stop calling older women Mam.
The question when you leave of " Did everything turn out alright" is rather strange. If a person had devastating news about their eyesight, everything is not alright. Asking weather the service was good might be more appropriate and to the point. "
William - 06/15/2023
" Dr. Rommel is a keeper. "
Ruth - 06/15/2023
" Always a pleasure to visit your practice.
Courteous staff and excellent physicians. "
Nicholas - 06/15/2023
" Dr. Manning is one of the best physicians I have ever dealt with both in personality and knowledge. "
Deborah - 06/14/2023
" I was impressed with everyone's competency.
Very thorough and took time with me
"
Raymond - 06/14/2023
" Appointment was scheduled several months out as earliest available. My midafternoon appointment was on time. Spent time while waiting picking out new frames with assistant who was very helpful. Actual exam process was very smooth, professional and courteous. All in all excellent service! "
Marjorie - 06/14/2023
" Dr Manning is so good and understand and helpful "
Harry - 06/14/2023
" There all rock stars "
Deborah - 06/10/2023
" Just waiting several months for an appointment when you can’t see and it affected work. And then to be told you really can’t see and we are going to do the laser today. Just wish you could have been able to get me in sooner. Overall everything else was excellent "
Rosemary - 06/09/2023
" Dr. Manning was very nice and explained everything. It was great that they could get me in at the last minute because they were concerned that something was going on with my eye. "
Harold - 06/09/2023
" After catarac surgery my eyesight is 20/20 both eyes! At 91 I can see nearly as well as I could as a teenager and without glasses!
Thank you to the whole team!
Hal Swisher
"
Kay - 06/09/2023
" Thankyou to Dr. Bethany Rommel, Tanya (medical assistant), and all the staff for providing the best eye care in Lancaster/York. I appreciate how knowledgeable and precise you are. It is a joy to visit an office where everyone works together to provide an atmosphere of kindness and helpfulness.
Sincerely,
Kay Hursh "
Patty - 06/09/2023
" I was very satisfied with my experience getting my cataracts done. Everyone was so nice and caring. Thank you to all of you and for everything you do for others...sincerely Patty "
Donna - 06/09/2023
" Professionals at every level! Kind and courteous, friendly staff. Doc Manning is the best! "
Debora - 06/09/2023
" This office is exceptional! "
Margarite - 06/08/2023
" Cheryl who did my eye glass prescription exam was especially helpful answered my question s about glasses options. Thank you to Dr. Manning again for the best vision of my lifetime. "
Susan - 06/08/2023
" This office is extremely professional, runs like a well oiled machine. Dr. Manning is an asset to the medical profession. His staff is courteous and efficient. I have recommended Dr. Manning to friends.
"
Annette - 06/07/2023
" Staff and doctors are courteous and professional. Always a positive experience. "
Sandra - 06/07/2023
" This was our first visit to your office. Everyone was wonderful even though we were the last ones out of the office! Looking forward to my mom seeing more clearly! 😊 "
Rhoda - 06/07/2023
" Everyone gave me excellent care. "
John - 06/07/2023
" Dr Thode and the entire staff with whom
I had any interaction provided comprehensive
and excellent care for which I am very grateful.
Thank you all. "
James - 06/07/2023
" I had an unusual long wait time at my appointment, apparently the computer system was causing delays with you equipment. That’s why I gave you a FAIR rating on your TIME WAIT question. "
Eric - 06/07/2023
" As is usual the staff, service, and total experience was excellent. I had an assistant that I did not have before, she was just as competent, helpful, and informative as any others I have had. The assistant checking my vision/prescription was very patient with me. I was having a finicky day with my eyes due to allergies and atmospheric conditions outside, which she understood, and went at a pace that suited my situation. This is the kind of experience I've always received, and why I will continue to come to this practice, even with the fact that I'll be moving further away from the office very soon. "
Diane - 06/06/2023
" A truly fine experience. I am very pleased!! "
Jay - 06/06/2023
" Great people working together as a team "
Helen - 06/06/2023
" I waited 21/2 hours before seeing the doctor and no one informed me of anything while I waited.
I understand now from the receptionist that they had two emergencies that day.
It would have been helpful if a nurse would have explained the delay and given some time frame and perhaps have given me a water. I like my doctor and I think she and her staff are wonderful. "
Karen - 06/06/2023
" I was overly impressed with everyone there could not have been nicer and very informative through out. I highly recomrnend if you must have any eye problems this is the place to go "
Raymond - 06/05/2023
" Best of the Best! "
Carol - 06/04/2023
" Dr Manning & his staff are EXCELLENT!!! I truly believe the care I received there is superior!!
Everyone there is caring, compassionate, and top notch in eyecare!!!
So happy with Dr Manning his staff and the excellent eye care I receive!!! Would not want to go anywhere else!!! Highly recommend Dr Manning and their eye care facility!!! "
Matilda - 06/03/2023
" I was so pleased with everything! Everyone made me feel comfortable highly recommend Dr
Manning , ..... Irene Cooney "
Dorothy - 06/03/2023
" It was a great experience and I am thrilled how well I can see
Thank you "
Joel - 06/03/2023
" I was very grateful to have secured an appointment on an emergency basis. It was my first time with Dr Thode and he was very helpful - explaining what was going on - and recommending treatment. I have only grown in my estimation of this wonderful practice, now having been treated by three of its knowledgeable, professional physicians.
. "
Kathleen - 06/03/2023
" Have been a patience for years.
"
Mary - 06/02/2023
" Everything was EXCELLENT! No complaints at all. "
Carol - 06/02/2023
" They are great! "
Nelson - 06/02/2023
" Dr. Manning and all Team assistants were absolutely wonderful...I was well informed and relaxed through entire procedure.. Totally satisfied...Thanks to Everyone involved & God Bless All...Nelson Keagy "
Margaret - 06/01/2023
" My care has always been excellent! I highly recommend this practice! "
Amy - 06/01/2023
" Provider is booked out pretty far. But that speaks to quality of care that people return to her
"
Veronica - 06/01/2023
" All the staff are very friendly snd cheerful. The doctor was very kind and explained things wonderfully. My husband and I are glad we found this practice. "
Daniel - 05/31/2023
" Hopefully everything will work out.Have a little fear going forward but I know I am in the hands of a professional staff and Doctor Thanks "
Roberta - 05/31/2023
" Dr. Manning was the best. "
Arthur - 05/31/2023
" No wait time to see the Doctor. "
- 05/31/2023
" Dr Thode is getting better at staying on schedule only 25 minutes late. I only do morning appointments so
I don’t get long delays "
Constance - 05/31/2023
" I have already recommended Dr. Manning and his staff to several men and women. "
Kenneth - 05/31/2023
" Great experience. Excellent facilities. "
Judith - 05/31/2023
" Amanda, the technician that did my refraction was very patient and thorough. I would recommend her to anyone.
Of course, I continue to be happy and confident with Dr. Rommel. She answers my questions and is very helpful. "
Donna - 05/31/2023
" Staff is always professional and courteous . "
Betty - 05/31/2023
" Dr. Manning has been my eye care provider for many years, and I have recommended him to many others. His staff is outstanding as well. "
Sharon - 05/31/2023
" Dr. Manning and the entire staff are wonderful. Always a pleasure to see them. "
Sharon - 05/30/2023
" I felt badly for the staff that day. Very short on staff but they handled it very well. Waiting was unavoidable and understandable. It was no problem at all. The very thorough and professional service was worth the wait. "
Martha - 05/28/2023
" 💯improvement since my last visit! Great experience "
Marilyn - 05/27/2023
" Dr. Manning and his staff are quite professional and knowledgeable. I am certain that I am in competent hands. My experience with this group has been exceptional. "
Madeline - 05/27/2023
" Dr. Thode is exceptional and always caring, informative and always willing to answer questions and hear your concerns.
Ashley was the technician who did my visual tests and took the pictures of my eye freckle. Ashley was kind, thorough, and engaging. She also explained what to expect and was able to answer a few questions for me. "
L Catherine - 05/27/2023
" Had to wait 1/2 hour in the waiting room.
When I was taken back, everything went smoothly
And the experience was excellent. "
Brenda - 05/27/2023
" Cataract surgery and care were excellent by Dr. Rommel. Highly recommend her. "
Maryanne - 05/26/2023
" Always, exceptional care and very
friendly and helpful support staff. "
Mekonnen - 05/24/2023
" Every services good "
Mary - 05/24/2023
" The wait time for appointments was long on numerous occasions. "
Allene - 05/23/2023
" Dr Bethany Rommel is my doc. I’m so pleased with her care since I met her, that I have already referred so many patients to her that I’m afraid I may not be able to get an appointment myself! I recommend the practice to everyone. The courtesy of the staff, efficiency, facility, and breadth of testing that can be done right there in the office – all inclusive! Top notch! "
Pamela - 05/23/2023
" Great practice! The staff is great and Dr Rommel is friendly, professional and thorough. I am a retired ophthalmologist and highly recommend her! "
Mark - 05/23/2023
" Been a patient here for over Twenty . Dr Rommel has always been fantastic. Now I am a patient of Dr Rommel’s daughter Dr Rommel . I totally trust both Dr Rommels with my eye care. "
Carol - 05/22/2023
" Thank you for seeing me in an emergency and getting me in immediately because of the pain I was experiencing. "
Jane - 05/21/2023
" I know the providers are very busy, but maybe slow down just a bit, look me in the eyes and smile. "
Robert - 05/21/2023
" It seemed a shame that the gal that initially checked my eyes for a prescription change basically wasted her time doing it, but she didn’t know how bad the cataracts were. "
David - 05/20/2023
" Everyone was very professional and courtois. They were very informative
And asked plenty of questions. "
Margaret - 05/20/2023
" It would be helpful to inform the
patient when doing a test not covered
by insurance. The patient may not
have the resources to handle the
expense & choose not to have the test. "
Linda - 05/20/2023
" Made me feel at ease. Answered all my questions.
Wonderful friendly knowledgeable staff and providers. "
Pamela - 05/19/2023
" I was very very impressed, Ava was the best person ever she explained everything to where she took my fright away,A my doctor Torck awesome "
Douglas - 05/18/2023
" The secretaries , technicians and Doctor Rommel were very caring, thorough and most professional! I was impressed and pleased with the eye examination and treatment!! I would certainly recommend this outstanding practice! "
Michael - 05/18/2023
" I am thrilled with the care of Amanda and Dr Thode.
When I woke up the next morning and I was astonished by the flood of light and the clarity of vision!
I was able to sit and read for several hours instead of reading one or two paragraphs. The skill of Amanda and Dr Thode have brought great joy into my life!
"
Valerie - 05/18/2023
" My eye doctor visit was excellent. I am thankful to my God for a good eye doctor! "
Nancy - 05/17/2023
" Dr. Thode is a great doctor. He patiently explained everything to me. He was quick to reassure me. His staff was very conscientious and professional. I was very pleased with my experience as I am with the whole practice. "
Denise - 05/16/2023
" Office was very busy and running behind schedule. "
Debra - 05/16/2023
" I was very impressed by Ava. She explained everything in detail what she was doing and why. you could tell she took pride in her job and important to her making the patient in front of her comfortable. And Dr Rommel....just like her mom simply the BEST! "
Erica - 05/16/2023
" Wait time was only issue. Office was running 45 minutes to 1 hour behind from my schedules appt. Receptionist did let me know this upon checking in so I was very appreciative of that information being given up front vs. sitting there wondering what was going on. However only ended up being an extra half and hour wait. "
Cheryl - 05/16/2023
" Everything was explained in an excel way so I understand what to expect "
James - 05/16/2023
" Loved it it I see halos around lights "
Gerard - 05/16/2023
" Dr Rommel was superb in explaining everything that is involved with my future treatment. "
Thomas - 05/13/2023
" Dr Rommel has picked up right where her mother left off. Excellent treatment and very pleasant.
"
Patricia - 05/13/2023
" This office is a so well run. I have to tell you I moved from NJ and it was a serious concern about my medical. From waiting 45 minutes to an hour for any visit which was scheduled since I now reside and own in PA I can’t be happier with the healthcare. However this office is exceptional in all areas. "
Patricia - 05/12/2023
" Excellent Doctors, excellent staff, excellent care. What's not to love? I highly recommend this practice to friends & family. "
William - 05/12/2023
" Dr. Manning is probably the finest Doctor that I've had the pleasure of being his patient. I do not know of a finer physician. "
James - 05/12/2023
" I'am very happy with my Experience "
Robyn - 05/12/2023
" Every step of my journey to your office was just so perfect! Everyone was very nice and curious! I would highly recommend them to everyone! "
Phillip - 05/12/2023
" Branden did an excellent job "
Catherine - 05/11/2023
" Dr. Rommel is the absolute best. She is an excellent clinician with superior knowledge and skill. I’m honored to have her as my physician. "
Tom - 05/10/2023
" Dr. Mamming is the best. "
Michael - 05/10/2023
" Wish I was prepared for the amount of time conducting various tests . Appreciate the checking everything but wasn’t prepared for 90 minute visit with no waiting time. "
Donald - 05/10/2023
" Very glad to be able to be a patient here. "
Kerry - 05/10/2023
" Always friendly, knowledgeable. Couldn't be better "
Thomas - 05/10/2023
" Its great being able to see again. Thank you Dr Thode! "
Thomas - 05/09/2023
" It makes me feel great that Dr. Rommel, Deb, and Tonya with all there training and expertise with all that talent it was directed towards my health. All my questions were answered so that even I could understand. The people in this practice are top notch. "
Michele - 05/06/2023
" Carol was the best ❤️❤️ "
Thomas - 05/06/2023
" A great experience through the whole process. "
Alfred - 05/06/2023
" The entire cataract process was perfect. Each and every staff member cared about me, was patient, and answered all of my questions. The surgery itself was less complicated than I thought it would be and totally pain free. Thank you all for making it possible. "
Marion - 05/06/2023
" Dr Rommel is wonderful and so caring! "
Cheryl - 05/06/2023
" Been going to this doctor for four decades. Always treated my family and me with the utmost respect and was always helpful. Thank you so much. The Settle Family "
Donald - 05/06/2023
" The wait to get started is generally good, however often the appointment would take 2 hours or more. Long wait between when the assistant is finished until Dr. Rommel was available. This appointment was at 8:00 AM and I was finished by 9:00 AM. Maybe the early morning appointment was the reason for this. I do appreciate when the exam moves along a reasonable pace.
Thank you,
Don "
Carol - 05/06/2023
" The medical assistant was very concerned with my right eye dropping. The right eye droops following cataract surgery by a previous Dr. At checkout, I was given a card for an Oculofacial Surgeon. Dr. Manning didn't mention his thoughts on this issue. I'm not sure if your office will be sending a referral at this time or if Dr. Manning feels this is not necessary at this time. Thank you for clearing up this matter. I'm sure if Dr Manning thought this issue should be addressed at this time, he would have done so. I just think that since I was given this card, this is something I should look into. "
Miguel - 05/05/2023
" It was an exceptional service. "
Karen - 05/05/2023
" I was very happy to have found your practice. I had a great Ophthalmologist before in Wilmington and was worried about changing when we moved. Need not to have worried. "
Gary - 05/05/2023
" I found it interesting to view the "Blue Dawn" painting priced at $2500 on the wall in the waiting area. Excuse me if I have the exact title wrong.I also found it interesting that another patient claimed that the painting was hung upside down. Good luck to the artist. "
Kenneth - 05/05/2023
" Everything was excellent. "
Kathy - 05/04/2023
" I have always had anxiety attacks when having to deal with doctors or medical situations. Visits with Dr. Rummel and her staff have been greatly lessened by the manner of how the Dr. and her staff present themselves and explain things to me. This last visit was a one year follow up since having cataract. Surgery. "
Sandra - 05/03/2023
" Dr Rommel was excellent in her care & explanation of procedure. Only thing that bothered me was that I was there almost 3 hrs. "
Robert - 05/02/2023
" ALL WERE VERY PROFESSIONAL AND DR ROMMEL WAS EVERY BIT AS PROFESSIONAL AND INFORMATIVE AS HER MOTHER. A SEAMLESS TRANSITION. DEB THE TECH WAS ALSO EXCELLENT "
Jeannie - 05/02/2023
" Tech was super friendly and courteous. There was very little wait time. Dr Rommel was wonderful. Very kind and thorough, explaining what was going on with my eye and putting all my concerns about my situation to rest. "
Wayne - 05/02/2023
" AWESOME EXPERIENCE!!!! Everyone I came in contact through the entire journey, beginning to the end, treated me as if I was family. Explained everything, step by step. I was treated like a person, and NOT AS A PATIENT. Just a total "AWESOME MEDICAL EXPERIENCE!!!! "
Linda - 05/01/2023
" Dr. Rommel has a wonderful rapport with her patients. She is very thorough, kind and courteous and genuinely cares. She explains things thoroughly and answers any questions that arise in the course of the conversation. I have had a great experience with the professional staff as well. Thank you. "
George - 04/30/2023
" Dr. Manning and his team are just excellent and professional! I’ll definitely refer him and the practice to anyone I know.
Thank you a wonderful procedure and care. Thank you! "
Peggy - 04/29/2023
" My experience from check-in to check-out was wonderful. Everyone is courteous and knowledgeable. I highly recommend this group. I truly appreciate the staff and all their help with managing my eye health! "
Paul - 04/29/2023
" Everyone was friendly and helpful, and everything ran smoothly. And the results of the surgery can’t be beaten! "
Edward - 04/29/2023
" Always people are very courteous and cooperative. Good care in answering all of our questions "
John - 04/29/2023
" My experience having two cataracts removed with multi-focal lens implants in both eyes has been a most amazing experience. Every step through the process has been most professional and most successful. I am truly blessed by every step of the journey to significantly improved vision. Dr. Manning was the surgeon; wonderful person; gives a wonderful gift of sight to so many! Thanks to all who contributed to such an life-changing experience for me, and for many others!
John Yerger "
John - 04/29/2023
" My experience having two cataracts removed with multi-focal lens implants in both eyes has been a most amazing experience. Every step through the process has been most professional and most successful. I am truly blessed by every step of the journey to significantly improved vision. Dr. Manning was the surgeon; wonderful person; gives a wonderful gift of sight to so many! Thanks to all who contributed to such an life-changing experience for me, and for many others!
John Yerger "
George - 04/29/2023
" Thank you Tara for your service. Overall excellent . "
Sarah - 04/28/2023
" I didn’t have a long wait time. The receptionist were all friendly and helpful as was the assistant. Dr zmsnning explained the importance of yearly checkups which I understand and agree with.
Thank you and see you next year!
"
Diane - 04/28/2023
" Dr. Thode was the best "
Vicki - 04/28/2023
" Restrooms could be checked and cleaned more frequently "
Edward - 04/27/2023
" The office is spacious, seating abundant and spread out ..... and there is room to move about freely ..... a real plus for those of us with mobility issues ..... and parking is directly in front of the office .... "
John - 04/27/2023
" 17 years and Dr, Manning's implanted lenses are still going strong. "
Steven - 04/26/2023
" Very professional "
Roberta - 04/26/2023
" Everyone was very pleasant & courtiest! "
David - 04/26/2023
" Deb the assistant was great. Also Dr Manning. Very caring "
Phyllis - 04/26/2023
" I had an appointment for cataract surgery evaluation. I was told at checkout that these appointments are long. It would have been helpful to be told this when I made the appointment. I was there for 2.5 hours. "
Karen - 04/25/2023
" Dr.Thode was very thourough and took the time to explain things "
Lisa - 04/24/2023
" Staff was professional and courteous. Would suggest this practice for everyone. "
Frank - 04/23/2023
" Wait time between testing and seeing Dr. Thode was quite long (45 minutes) but overall was satisfied with my visit. "
Philip - 04/22/2023
" We are so elated that we were referred to the office . "
Gaynor - 04/22/2023
" I’m never disappointed in the care and service provided, I am completely satisfied and would highly recommend the practice. Dr. Rommel is thorough with the examination. All the staff is very courteous. "
Stephen - 04/22/2023
" There were a emergency during the day, I waited 2hours pass my appointment time. "
Gerard - 04/21/2023
" I’m glad I was able to quickly get my prescription "
Steven - 04/21/2023
" You ROCK in your field!!! "
Rita - 04/21/2023
" Admitting desk personnel no greeting. No eye contact. No smiles. Appear mechanical.
Check out person very friendly. Good eye contact. Nice. "
George - 04/21/2023
" Couldn’t ask for better in any catagory! "
Steven - 04/21/2023
" Dr Manning is EXCELLENT ! "
Linda - 04/21/2023
" I felt at ease and very comfortable during my visit. I had a question following my visit and it was answered in a very timely fashion. Really pleased. "
Emmanouil - 04/21/2023
" Excellent experience "
- 04/20/2023
" Jessica was my contact lens person.
She was a pleasure to deal with, found the right fit for my contacts.
Much happier with her than person I had last year.
I can actually see! She was very informative and really worked with me to make my contacts do their job.
Wasn't very happy last year. Dr. Rommel was
Wonderful! "
Shara - 04/20/2023
" Facility and medical staff are excellent! "
Elizabeth - 04/20/2023
" This was my first visit. Everyone was friendly and explained the various procedures.
Dr. Rommel informed me of her findings and explained the next steps. She answered all of my questions
si that I was informed of the next steps.
I had a very positive experience. "
Dean - 04/20/2023
" Really great people too work with. "
Carol - 04/20/2023
" I always feel well cared for and informed with each visit. Any questions or concerns I have are answered and I leave feeling a sense of well being and peace. Dr Manning is a great eye doctor and his staff are kind, courteous, warm and friendly. I would recommend Manning, Rommel and Thode Associates to anyone looking for a great eye care center. "
Michael - 04/19/2023
" Excellent people; a very busy practice; great doctor; top notch facilities; wait times between stations could be better. "
Peter - 04/19/2023
" Excellent "
Sandralee - 04/18/2023
" I am very glad I am a patient at this association!
My care since cataract surgery has been great!
Dr. Thode has really been very encouraging and
he takes into consideration, during my visit, to
recommend a helpful prescription to tend to my
eye dryness. If this wasn’t helpful, he advised me
to call the office for further assistance. Awesome!!! "
Billy - 04/18/2023
" 20-minute wait time before being seen was more than expected. "
Karen - 04/18/2023
" Dr Thode was personable, knowledgeable, and explained the procedure in an understandable way. "
Patricia - 04/15/2023
" No issues. Happy with procedure result and skill of
all involved. Coming back again! "
John - 04/15/2023
" Dr Thode is a top notch professional!!
I wasn’t pleased that the practice was so overbooked!
Something needs to change in that regard!! "
James - 04/14/2023
" All staff were very professional on this visit. "
Richard - 04/14/2023
" Check in was quick. Exam and eye drops by tech was quick. A minute later Dr Thode came in and did his thing and discussed the results. No waiting at all. Best eye doctor appt I’ve ever had. "
Robert - 04/14/2023
" Outstanding staff, facilities and services every time I visit. "
Lori - 04/13/2023
" Everyone was very helpful, courteous. I was very pleased "
Lois - 04/13/2023
" Q "
Elizabeth - 04/13/2023
" Very professional staff, very clean environment.
I am so happy. Going to be a long time patient. "
Gordon - 04/13/2023
" Dr. Manning and his medical assistant were excellent ! My forty five minute extra wait time did not make me happy. The wait was caused at check in because someone did not place my folder in the correct area ! "
John - 04/13/2023
" Wonderful staff and an excellent doctor! "
M Diane - 04/12/2023
" Dr.Manning is knowledgeable and caring. I trust his recommendations! He is very thorough with his exam and explanations!
The other staff member was courteous and thorough also. "
Ronald - 04/12/2023
" Everyone there is very kind and courteous! "
John - 04/12/2023
" Dr Manning is great "
Alice - 04/12/2023
" I have used this practice for years. I was happier with this eye exam than past experiences. Today, Ava was my medical assistant. She was wonderful. I felt she did an exceptional job. She seemed very knowledgeable. I appreciated that she did not make me feel rushed, and she had patience with me when doing my exam. Ava is truly an asset to your organization. "
James - 04/12/2023
" Dr. Thode hasn't aged a bit! "
- 04/12/2023
" I'm very comfortable with this practice and please with the professional staff. "
Linda - 04/12/2023
" Dr. Manning is the best! "
Barbara - 04/11/2023
" Very personal "
Leo - 04/11/2023
" Thank you for scheduling me quickly.
As it turns out, it was important. "
Michael - 04/11/2023
" Dr Rommel was great. "
James - 04/08/2023
" As always, a positive experience. "
Richard - 04/08/2023
" Thank you for the care you provide. "
Lloyd - 04/08/2023
" Very Professional, and nice people! "
Elizabeth - 04/07/2023
" I was anxious about my appointment because of the thought of surgery. The entire staff was friendly and helpful. Brad was amazing and was put at ease by Dr Manning immediately "
Karen - 04/07/2023
" All staff and Dr. Manning were great. He even fixed my problem right then. Very happy patient! "
Harold - 04/07/2023
" dr manning is the best ? "
Robert - 04/07/2023
" Wait time was more than my other doctor visits. "
Maureen - 04/06/2023
" Everyone I came in contact with was very personable and knowledgeable. I especially appreciated Ava’s patience with my right eye issues. I felt she was excellent at her job and exhibited an attitude of caring.
All of this was topped off by Dr Manning who explained the problem I’m having with my right eye. We ended the visit with something new to me… a laser treatment which was done quickly and with skill.
I was sent home with a list of possible side effects, a contact number if needed and an appointment scheduled for next time.
In my opinion I had a very good visit! "
Bernadine - 04/06/2023
" Courtney was the young woman who did all of my tests for my upcoming cataract surgery. She was very knowledgeable and very patient and did an excellent job making me feel at ease during the tests and also answering my questions afterwards. I was so much more comfortable after talking to her. "
John - 04/06/2023
" My visit was fantastic. Everything went smoothly and on time.
Thank you! "
Jerome - 04/06/2023
" Everyone at this facility was very professional and helpful. "
Jere - 04/06/2023
" Skilled and knowledgeable.
Thank you. "
Cynthia - 04/06/2023
" My first time to this practice. Very very professional. "
Lana - 04/06/2023
" All of the personal was great making this and other visits enjoyable "
John - 04/05/2023
" extremely pleased with all aspects of my eye surgery "
Arthur - 04/05/2023
" Dr. Manning is an outstanding eye doctor. He makes you feel at ease and clearly explains the results of his exam. "
Nancy - 04/05/2023
" By far the best around! "
Christopher - 04/05/2023
" Everyone is always very professional, friendly and suppportive! "
Edward - 04/04/2023
" I was pleased with my care. I feel all my needs were addressed. Thank you. "
Marie - 04/04/2023
" 12:30 pm appt, arrived at 12:15 pm and checked in.
Checked out a few minutes after 2:00 pm.
Office was extremely busy. "
David - 04/03/2023
" The ratings speak for themselves. "
Thomas - 04/02/2023
" See a next year,
"
Jacob - 04/02/2023
" My recent routine eye appointment with Dr. Manning and his staff was absolutely positive! From the moment I approached the check-in desk I was greeted with warm smile and friendly staff. The staff were incredibly friendly and accommodating and went out of their way to make sure that I was comfortable and had everything I needed. The waiting area was clean and comfortable. When I was called back and was going through the eye exam I was extremely pleased with how thorough and knowledgeable the staff were. She answered all my questions. Dr. Manning did the same, he was informative and took the time to explain and answered all my questions. Overall, I left the appointment feeling extremely satisfied and confident in the care that I had received. I would highly recommend this eye doctor to anyone in need of a checkup or consultation. "
Alvin - 04/01/2023
" Our appointment was for 9:45. We were called back at 10. Had to wait for a room and after Amanda (who was very good) we waited 35 minutes to see the dr. I had to cancel another appointment I had that day. The card is excellent. I just didn’t think it would take 2 hours and 15 minutes for a routine yearly check up. I will plan accordingly for next year. "
Lauren - 04/01/2023
" my only thing is both ladies rooms trash were full to over flowing. "
Carole - 04/01/2023
" Dr Rommel and her staff were very kind and assured me that my coming procedure would be not bad at all. I am a nervous person and I appreciated their kindness. "
Kenneth - 04/01/2023
" Dr. Manning has the perfect personality as an eye doctor! Very patient, understanding and listens to your concerns. "
Alene - 04/01/2023
" Love Dr. Thode… have been seeing him for years and he’s just wonderful. My only negative w your office is that it took me over 6 months to get an appointment:( "
Carol - 03/31/2023
" Tara was very warm & friendly; made me feel very comfortable
Jessica was very nice, too. "
Kathryn - 03/30/2023
" Everything was absolutely great...everyone was super friendly & informative. I feel extremely safe & thoroughly informed to proceed with my cataract surgery in your hands. "
Thomas - 03/30/2023
" My only disappointment was in the amount of time it took to get an appointment with the doctor. I was having issues with my eye sight and could not get in to see a doctor for approximately three months with no waiting list.. "
Joseph - 03/29/2023
" None "
Soren - 03/28/2023
" My care cover was very professional and very helpful. Entirely Eastside and pleased. "
Thomas - 03/28/2023
" I highly recommend Dr. Thode, he explains what
He is doing, the staff are very pleasant and nice.
My husband and I have been going there for the
Last few years. We will continue to see Dr Thode. "
Sharon - 03/28/2023
" Very professional and friendly office. I have complete confidence in the care I receive. "
Susan - 03/28/2023
" My only problem was one that I've had before. If you want a copy of your glasses prescription you have to get it at the eyeglass facility in the lobby. There were five people before me that were picking up glasses or buying them and I had to wait twenty minutes just to get my RX! I don't understand why this can't be printed out when you sign out at the desk. "
Enedina - 03/26/2023
" Eva was very through and made sure that the reading were correct. "
Charles - 03/26/2023
" I have been a patient here for more than 15 years. The staff is great and Dr. Rommel is exactly the kind of physician you want. She exudes knowledge and confidence in her work. "
Rose - 03/25/2023
" Great people wonderful care "
Dawn - 03/25/2023
" From the time I entered the building for my appointment, I felt very comfortable. The front desk was very helpful checking me in. I was then introduced to Carol. Carol is beyond incredible. She made me feel so thankful that I was in her care. Dr. Rommel was also fabulous. I knew I was definitely in the right practice. Dr. Rommel was so caring. Explaining everything I needed to know and addressing all my concerns. Checking out was very easy and professional. Scheduled my next appointment and thankful I’m a patient at Manning, Rommel & Thode. "
- 03/24/2023
" Dr Manning and his staff were exceptional, as usual. "
Russell - 03/24/2023
" I did appreciate getting scheduled on such short notice. "
Kim - 03/24/2023
" I had to wait 1hr to see Dr. But he was very busy and nice . "
Roy - 03/24/2023
" Best eye care anywhere! Doctors and support staff at this practice are outstanding. I would highly recommend!! 👍👍 "
Sandra - 03/24/2023
" Would like all medical assistants that interacted with me had told me their names. Common courtesy! "
Joan - 03/23/2023
" Hello Dr. Manning and staff. As you are aware that my wife Joan is suffering from memory loss. When we finished our check-up and left your office for our car my wife commented to me how nice and friendly everybody was. Joan said we have to get a card and thank them. I agree with Joan how exceptional everybody is treated at your office but this has been the norm for all the years we have been coming to your office. Thank you for the kindness and compassion. See you in 2024. Thanks again. Jim and Joan Smith. "
Doris - 03/23/2023
" Assistant Sarah very friendly & competent! "
Robert - 03/23/2023
" Carole did my refraction. This was by far the most thorough refraction I remember ever having, and she took great care to be sure that my prescription was correct. She was very courteous and helpful. She did an outstanding job! Thank you very much! "
Thomas - 03/23/2023
" Dr. Rommel is the best. She explains things so that a layperson will understand what she’s talking about. Most doctors do not have that gift. "
Alberta - 03/23/2023
" My experience was very good and all my questions were answered and was told every update on my eyes from the yr before . Everyone was so professional and polite . "
Seth - 03/22/2023
" I’ll be crediting Dr. Thode with saving my eye. He has gone above and beyond to care for me. I am truly grateful and blessed that he was on call when I injured my eye! "
Timothy - 03/22/2023
" Have referred several people to the practice. "
Charles - 03/22/2023
" Very pleased with the visit and personel I interacted with during my visit. "
Susan - 03/22/2023
" Jessica and Amanda were amazing! They both were patient and insightful and extremely informative. I learned more from them than from any eye doctor I’ve seen. I spent about an hour or more total with Jessica and Amanda and saw Dr Thode for about 3 minutes. He was courteous and did a quick and adequate exam to check my cataracts but I felt like he was rushed to get on to his next patient. Jessica gave me new type of contacts to try that have greatly helped my vision. Amanda explained all about potential cataract surgery and how it is done. And the person at the optical area was very kind and helpful as well. "
Angel - 03/21/2023
" Dr. Rommel is very nice and explains everything in a way we can understand. "
David - 03/21/2023
" This office is the absolute best in Professional, caring, and the Dr Rommel is first class. "
Thomas - 03/21/2023
" Staff very friendly "
Michael - 03/18/2023
" I also had an unexpected great time conversing with a few people! "
Thomas - 03/18/2023
" Best experience in a Dr office "
Nancy - 03/18/2023
" Visited for my annual check-up eye exam. Brad, the assistant who did my eye exam was excellent. He answered my questions well. The office is friendly, very efficient, and runs like clockwork. Dr Manning was, as always, efficient and thorough. "
Kevin - 03/18/2023
" Always an awesome experience, with an incredible staff. "
Steven - 03/18/2023
" Typical comprehensive and professional experience. "
John - 03/17/2023
" Dr. Rommel follows in her mother’s footsteps- knowledge of subject and excellence in treatment as well as a caring attitude are all superior. I am truly thankful for her abilities. "
Dianne - 03/17/2023
" Due to traffic, I was late for my appointment. They were very understanding and courteous. I hate to be late for an appointment, but everyone was very gracious. "
Gregory - 03/17/2023
" Everyone I interacted with were professional, polite, and caring.
I cannot say enough good things about Dr. Thode.
The cataract surgery he performed changed my life and gave me back my vision. I am forever grateful. "
Gloria - 03/17/2023
" I appreciate so much Carol working to get me, what I think will be, a great new prescription. She was very patient with me and with my answers, "well maybe, I'm not sure" and the like, to the various lenses she put into the "funny looking glasses device," to get this new persecution. With the on-set of macular degeneration, I appreciate her working to get me this new prescription. I hope to see her again next March when I come in for my yearly exam. . Gloria Cheney "
Jana - 03/17/2023
" Dr Manning amazing personable and professional!
I would strongly recommend his practice to everyone I know!
"
John - 03/16/2023
" Great concern to answer my questions and great care of my eyes! "
Andrew - 03/16/2023
" No complaints except a slightly too long wait to check in. Also, there should be more handicapped parking spaces. "
Kathleen - 03/16/2023
" It’s always great to see Dr. Manning—I have been a patient for about 20 years. Before Dr. Manning arrived, I was taken care of by Charlene. She was kind and caring. I will request her next year. You are lucky to have her!! "
Daniel - 03/16/2023
" Dr. Manning & his associates totally have their act together. A pleasure of an experience for sure! "
Gail - 03/16/2023
" Every time I have come in to Dr. Manning’s office it has been a pleasant experience with knowledgeable, friendly staff, and little if any wait time. "
Russell - 03/16/2023
" Everyone I dealt with there was extremely Pleasant and professional. This includes the check in and check out procedure. "
- 03/15/2023
" It was a great experience. The staff was very kind and caring. Mr. Manning was on time and very thorough with his exam. I left feeling very good about my appointment and my eye health. "
Cheryl - 03/14/2023
" Only disappointing part was no insurance plans accepted to purchase glasses. "
Susan - 03/14/2023
" All staff and Dr Rommel were very knowledgeable, professional, and respectful. I have and will continue to recommend this practice to others. Thank you "
Dorothy - 03/11/2023
" The care provider did a very good job checking my eyes to come up with a prescription for my new glasses and the lady in the glass section was also very helpful. "
Edward - 03/11/2023
" Dr. Manning is a great doctor. The practice is very well run. I’ve been telling people if they need an eye doctor he is the one to see. "
Dolores - 03/10/2023
" Best eye care facility in Lancaster "
Janice - 03/10/2023
" I have been a patient of Dr Catherine Rommel for many years . When she retired I was upset but I am so grateful to be under the care of Dr Bethany Rommel . Thank you all the great staff as well for the Great customer service and care .
"
Janet - 03/10/2023
" Love this practice. They know how to run an office, very personable and knowledgeable. Dr Manning and his assistants are the best! "
David - 03/09/2023
" Everyone was very courteous
and well knowledgeable
about what I was about to go through.
The front staff was also very nice and helped me with all insurance questions.
Thank you for everything and a big ❤ for Dr. Rommel for her help with
My eyes....
"
Kathleen - 03/09/2023
" In for my annual check up. As always the care was friendly and professional. "
John - 03/09/2023
" The woman who did all my tests was exceptional. We were able to strike up a conversation about mispronounced medical terms like the Cadillac in my eye.
"
James - 03/08/2023
" Dr Thode was the only Dr in the building, wait was a bit, not extreme, and the assistants kept checking in. He did apologize. "
Rebecca - 03/08/2023
" Very pleased with both visits
Dr Manning explained the procedure well and made sure all my questions and concerns were answered "
Betty - 03/08/2023
" I have never had an unpleasant experience at Dr Manning’s office.Bobby Jo was kind and efficient. I would never go anywhere else. They are the best. "
Cathleen - 03/07/2023
" Everyone involved with my appointment was caring & outstanding as helped me. My appointment was for a recheck of my left eye after cataract surgery. This left had uveal melanoma history, radiation damage. Surgery went well but developed inflammation & swelling after. Dr Rommel prescribed stronger steroid drops & night cream for swelling.Recheck got my new script for glasses. Yesterday was to be final recheck yet I had great difficulty recognizing the letters for vision check on that left eye. blurry.. scary. Dr Rommel was able to diagnose film across new lens. While still there did laser treatment to break up film. WOW! Very thankful for immediate relief.. return in 2 weeks for follow up & check right eye as it had beginning of film started. May need that taken care of at that visit.
Dr Rommel has been amazing! Calm, reassuring & of the highest skill/knowledge. So blessed to be under her excellent care!!
"
Albert - 03/07/2023
" Dr. Rommel and Staff are very caring and have the best
People skills you could ask for. I only been with Dr. Rommel
for three years and I'm so glad I went with her after my other
Eye Dr retired. Thank you all for caring!
"
Doris - 03/07/2023
" Excellent care from Dr Thode and staff!!
Very appreciative of their concern and care for their patients!! "
Gloria - 03/07/2023
" I don’t know enough about what I’m being treated for to ask good questions. Kinda don’t want to know but… "
David - 03/07/2023
" They were a little backed up yesterday so there was a wait to be seen but Doctor Rommel did acknowledge and apologize for this delay and I understand that in order to care for the patients individual needs this will happen sometimes. I am very happy to be a patient in this practice. "
John - 03/04/2023
" Dr Rommel and her staff are excellent. First rate care. I waited 45 minutes to be seen by her but I guess that is the pace of modern medicine.
"
Walter - 03/04/2023
" Technician Amanda was excellent! "
Nancy - 03/02/2023
" Thank you! "
Frances - 03/02/2023
" I received lots of reading material. I need to understand better what is happening. "
Khanh - 03/01/2023
" Very comfortable and enjoyable "
Mehmet - 03/01/2023
" Dr. Thode is an excellent person. We strongly recommend Manning Rommel &Thode Associates to everyone.
My children are always very happy to get help from him. "
George - 02/28/2023
" I miss the coffee maker. "
Susan - 02/25/2023
" Dr. Rommel is wonderful! She was thorough, calm, and answered all my questions. I was a bit apprehensive before my appointment but left there feeling very reassured and satisfied.
"
Lucille - 02/25/2023
" I received exceptional care from Start to Finish! Check in and Check Out was efficient and personnel were friendly! The person who did my eye exam was personable, knowledgeable and patient. I felt confident with her assessment. Dr. Rommel provided good education regarding the plan to care for my aging eyes. "
James - 02/25/2023
" In this patient experience(s) I would rate the practice
as the Best in Lancaster ! "
Heather - 02/25/2023
" Best thorough eye exam. We are so happy to have found such a great eye doctor, and would recommend to everyone.
Thank you. "
Jodell - 02/25/2023
" The only “complaint” I might have is that I learned I have cataracts that are ready for surgery and I had them last year and wasn’t informed. "
Connie - 02/25/2023
" Every visit is very timely. The staff is great "
Richard - 02/25/2023
" This was my first time. The staff was very helpful, and the eyeglasses department was as well. Dr. Rommel was great! I felt very comfortable knowing that she will be taking care of my vision needs and care in the future. "
Monica - 02/25/2023
" I’m so thankful I was referred to Dr Rommel "
Cindy - 02/24/2023
" My nurse was great❣️ "
Carole - 02/24/2023
" Always a pleasure, very happy! "
Barbara - 02/24/2023
" Excellent care, worked excellent with a 88 year old woman "
Edward - 02/24/2023
" I’m pleased with my care from Dr. Thode!!! Accolades to Kathy and MarionThey are AWESOME!! "
Kristie - 02/24/2023
" Dr. Manning and all the staff who helped me were fantastic! They fit me in even though I was late, and did a wonderful job! "
William - 02/24/2023
" The entire team was a pleasure to work with, kind, compassionate and informative. Everyone seemed very willing to answer my questions and were knowledgeable in their answers. "
Kathryn - 02/23/2023
" My mother is 97 years old. Everyone was wonderful with her. "
Dolores - 02/23/2023
" In the past checked lenses at the beginning of visit and gave prescription . Did not do either. "
Sarah - 02/23/2023
" Exceeds expectations every time! Prompt, professional, caring and competent staff and doctor. It's a positive experience. Thank you! "
Stanley - 02/23/2023
" No issues whatsoever, totally pleased with all aspects of my visit and care. "
Mark - 02/23/2023
" I was a patient of Dr Rommel & am now a patient of her daughter , Dr Rommel . I loved the senior Dr and I must say the apple does not fall far the tree. Dr Rommel Jr is excellent . I believe I have the Best Eye Dr. "
Debra - 02/22/2023
" I selected fair for the wait time, but my appointment was an emergency appointment. I did not expect to displace other patie it's scheduled appointments. Also, very grateful that Dr. Thode called the opticians to ask for me to have an adjustment in the cost of my lenses since the onces purchased only 3 months ago were not what I needed. "
Colleen - 02/22/2023
" Dr. Thode is thorough, fully explains every every procedure and the reason behind them. Every staff member I have ever interacted with has been knowledgeable and extremely pleasant. The office is filled with great personalities and everyone appears to get along very well with each other. My visits have been very pleasant. It's a very welcoming office.
"
John - 02/22/2023
" Sorry we didn’t catch her name (her Mother is a realtor) but the lovely blonde haired gal who helped me with my lens order is HUGE asset to your business! Friendly, courteous, knows her stuff! funny! Just fantastic! We hope you pay her well!😊 "
Marjorie - 02/22/2023
" Everything went very good "
Steven - 02/21/2023
" You're people are the best. Thank you "
Kathleen - 02/21/2023
" Dr. Rommel explains your examination very clearly and answers all questions. She is Great !! "
Rachel - 02/19/2023
" Everyone was so friendly and very professional.
Thank you for a great experience. "
James - 02/19/2023
" Great experience. Feel good about the surgery "
Kimberly - 02/18/2023
" Appointments are always a pleasure with Dr. Manning and staff. Very professional, efficient, caring and friendly! "
Richard - 02/18/2023
" ;-) "
Dennis - 02/18/2023
" Dr Rommel is a fantastic physician. Easy to understand. Excellent communicator. Takes time to explain her diagnosis. Highly recommend her. "
Sara - 02/18/2023
" This was a fabulous appointment to correct a music reading prescription. Technician was extremely helpful and professional
"
Patricia - 02/17/2023
" The person who dilated my eyes confused me by suggesting that I may have needed a laser procedure, which I did not need.
She was somewhat abrupt but still professional. "
Bonnie - 02/17/2023
" Clean, efficient,and thorough and friendly. Everyone from the receptionist to the MD were kind and respectful. I will definitely be back. "
Virginia - 02/16/2023
" Staff was absolutely wonderful. Everything was explained so I could understand "
Thomas - 02/16/2023
" Dr. Rommel is friendly and courteous. She clearly knows what she is doing, and explains things well. The front desk is very professional as well. "
Sharon - 02/16/2023
" Deb was excellent. Friendly and knowledgeable and kind. "
Linda - 02/16/2023
" Everyone is always so wonderful when I go there.Always have a smile.My Dr is always relaxed and very pleasant.I have never had a bad experience.All have always been great. "
Patty - 02/15/2023
" Very pleased with my evaluation "
Betty - 02/15/2023
" Very friendly, caring, and competent staff who answered all my questions concerning my upcoming surgery. I would not consider going anywhere else for my eye care. "
Judy - 02/15/2023
" Staff all very helpful, courteous and easy to work with
Deb who did testing was a joy- explained why she did what she did in understandable language and showed she knew what she was doing. A real treasure
Dr Thode also explained my options in a way that helped me make decisions and Kit’s expertise in scheduling was appreciated
So very glad I made the change to your office "
Karen - 02/14/2023
" I was very pleased how everyone was so nice and very informative "
Catherine - 02/14/2023
" If front desk receptionists smiled and greeted the patients (“Good morning/afternoon”), this would set a more welcoming tone for the overall experience at your office. Most of us are nervous about going to a doctor’s appointment, and this initial contact with the practice would help so much. "
Loretta - 02/11/2023
" Dr. Manning has come to know me well. He gives me the curtesy of including me in the decisions regarding my care. The staff is tops. They always make you feel as though you are in good hands and will be well taken care of. And you are! Promptly too. "
Philip - 02/11/2023
" Excellent and superior care for my recent cataract surgery. Staff are extremely pleasant and knowledgeable. Dr Manning has a reputation for being the best for a reason "
Patricia - 02/10/2023
" Never have I been disappointed with my level of care byDr Thode and his staff "
Ismael - 02/10/2023
" All around very good care and attention to detail. "
Christine - 02/10/2023
" I really appreciate Dr. Thode taking such good care of me! "
Arthur - 02/10/2023
" I am grateful to Dr. Manning and his staff for the excellent they provide. "
Raymond - 02/10/2023
" Just a small one.. at checkout the person made reference to a medical term for my next visit which was never mentioned before and especially by the doctor. I did question it and as far as I was concerned it was my usual yearly visit. Some people may not say anything and have in there mind for weeks what it my next appointment about. Thank you. "
Michael - 02/10/2023
" Jane Hess was terrific! She took the necessary time to explain everything I needed to know. "
Frank - 02/09/2023
" Everyone was great and did a very professional job. "
Sean - 02/09/2023
" Your office, staff, and doctors are amazing, thank you! "
Debra - 02/09/2023
" Dr Manning is superb, I trust him 🙂…. I’ve
had nothing but the best care from him….. my
eye doctor recommended him to me for cataract
sx then shortly afterwards she retired so I decided to
stay with the Manning Rommel Gp, so glad I
did…I highly recommend this Group especially Dr.
Manning "
Richard - 02/09/2023
" I will always get my eye care there. "
Marybeth - 02/08/2023
" Dr. Thode and his staff are wonderful! My husband and I go to him and we’ve been very pleased with the care we receive. "
- 02/08/2023
" Exam room smelled "
Anne - 02/08/2023
" It was so good that my husband signed up for an appointment while we were there. "
James - 02/08/2023
" Due to a clerical error my appointment was 45 minutes late. "
Margaret - 02/07/2023
" Everyone there are professional, helpful, knowledgable,friendly. Dr. Thode is such an excellent Dr, he answers every single question or concern I have then asks me if there's anything else..Looking forward to getting my cataracts out! "
Roger - 02/07/2023
" Quality health care. Doctor Thode and the staff are thorough, professional and extremely courteous! "
Tana - 02/07/2023
" Deb was exceptionally helpful and friendly. She accommodated my request to look at lenses on my distance glasses and fit in a refraction while I was there. She was very thorough in trying to get the prescription just right. Thank you!
"
Beth - 02/07/2023
" Excellent service no wait time and everyone was courteous! "
T Celeste - 02/05/2023
" Ava was very courteous & helpful with my visit. What a gem! Thank you, Ava! "
Patricia - 02/04/2023
" Debbie listens and takes her time which I appreciate! "
Larry - 02/04/2023
" It is always a pleasure because the practice has a very effective system. The wait time is always short, the staff is excellent and Dr Manning is courteous, extremely competent and always a pleasure. I feel after leaving the facility that I received an expert diagnosis and an effective treatment has been prescribed. "
James - 02/04/2023
" The entire staff is friendly, courteous, knowledgeable, professional and efficient. If you are looking for a practice that offers the complete care package, look no farther. "
Stephen - 02/03/2023
" I've been with Dr. Francis Manning for about two decades. He is always professional, trustworthy, consistent and caring. His support staff are of the highest quality with knowledge of their jobs and appropriate empathy for the patient. "
Sarah - 02/03/2023
" Although I had to wait because the
Dr. was called in for surgery,
I was kept informed & given options if
I needed to reschedule.
Once I was seen, I felt that my concerns
were addressed thoroughly.
I'm very happy with the care I receive here. "
Mary - 02/03/2023
" The nurse I had was a gem. I had her when I was in 14 yrs ago. So very nice . Dr Manning is great as well . Makes me laugh. Does a great job . "
David - 02/03/2023
" A first class operation that a pleasure to be served by.
Knowledgeable professionals. "
Sherry - 02/02/2023
" Charlene was awesome. Dr. Manning took the time with me and he did not make me feel
He was rushing off to
The next patient. I felt very comfortable . I am
Glad I
Chose you. "
Teri - 02/01/2023
" MR&T is an excellent practice! Tara was my assistant for the visit and she was awesome! She made me feel comfortable with all the testing I had to have done! I felt like I was her only patient! I will definitely recommend this practice to my family and friends!
Thank you for excellent service! "
Yvonne - 02/01/2023
" Everyone is professional, but personable
Appointments are on time
Information is clear and concise
Recommend your facility to anyone who asks
"
- 01/31/2023
" Deb was very thorough in testing my vision to determine my vision needs following cataract surgery in November.I appreciate the time she took with me and her vast knowledge. "
Barbara - 01/31/2023
" Very very knowledgeable staff "
William - 01/31/2023
" You are the best in Lancaster County. It seems obvious that you are doing everything possible to retain that position. I salute you. "
Darlene - 01/31/2023
" The person who did the testing for my change in lenses was the best I have ever had in my whole life time! My first comment when she started was “I hate this!” She gave me great advice on how to respond. "
Sandra - 01/29/2023
" Very pleased with Dr. Manning. "
Fredric - 01/29/2023
" The technician who conducted my appointment was wonderful. Professional, personable and knowledgeable.
"
Winifred - 01/29/2023
" Everyone was great! "
Kimberly - 01/29/2023
" Everyone at the Doctors office and the surgical staff were professional and kind. Dr. Those was fantastic. "
Cheryl - 01/28/2023
" I wouldn't want to go anywhere else. It's always a pleasure to be in your building and be with your staff. I know that I'm receiving professional care with all of you. "
Judith - 01/28/2023
" Thanks "
Henrietta - 01/28/2023
" As a new patient I was very impressed with all the state of the art equipment. Dr. Thode and his medical assistant were extremely thorough and knowledgeable.
They went out of their way to explain each detail of my eye examination and the next steps for my eye health. I will recommend them. "
Lawrence - 01/28/2023
" Never have I had as good an experience with the medical profession as this. The information pack we were given was done to perfection. I had to call with a couple of questions and didn't feel I was bothering anyone. I was so impressed I have changed my eye profesional to Dr. Thode. "
Craig - 01/27/2023
" Dr thode very personal and informative. Clear plan on how to proceed and what is being done to correct my condition. "
Sandra - 01/27/2023
" Felt very comfortable and my concerns were met, "
Kimberly - 01/27/2023
" Carol was excellent!! "
Barbara - 01/27/2023
" My family has been going to this group for many years and we have never had a bad experience. Everyone is so kind and patient. "
Herold - 01/27/2023
" I was so very happy with my entire experience that my wife is now scheduled as well with Dr Manning for Cataract Surgery…thank you!!! "
Shirley - 01/27/2023
" Courteous and proficient and very timely and complete care. "
David - 01/27/2023
" Professional and to the point. "
Diane - 01/26/2023
" This is a first class operation and everyone I dealt with was friendly, professional, and very helpful. I have a great deal of confidence in Dr. Rommel and her staff and feel lucky to have such an excellent provider to care for my eyes! "
Dean - 01/26/2023
" Great people to work with. Very kind and considerate. "
Ana - 01/26/2023
" Usually my eye appointments took longer. I found much improved flow with my recent appointment. It was still a long appointment but much improved from previous visits for myself and family members. "
Suzanne - 01/25/2023
" The office was really crowded the day of my appointment; however, my wait time was 5 minutes or less. I thought it was going to be much longer. "
Sarah - 01/25/2023
" Thanks for the individual care. Brad, the tech, was terrific- friendly, informative, and thorough. I appreciated the gals at the check/in check/out desks, also. Dr. Manning is the best! "
Mary - 01/25/2023
" I totally trust Dr Manning. "
Thomas - 01/25/2023
" The whole experience was great,all the staff was courteous and on time. "
Kim - 01/25/2023
" The only issue I had was the wait time first to get an appointment and then for surgery. The office is wonderful and to be honest, if I didn't already love my doctor, this would be my choice to come. "
Nicholas - 01/25/2023
" Manning is a personable physician who explains medical issues thoroughly. "
Rebecca - 01/24/2023
" Great experience! Everyone was friendly and knowledgeable. You have a wonderful, efficiently run practice! "
Patricia - 01/24/2023
" Everything was smooth and as usual, staff very friendly and helpful. Dr. Rommel takes the necessary time to explain everything. Great experience! "
Kent - 01/24/2023
" Dr Rommel is a excellent doctor. Very good communication skills. "
Juan - 01/23/2023
" Most of my friends are Spanish so I think you need a Spanish speaking personal in your staff. "
Joyce - 01/23/2023
" Dr. Rommel is an excellent Dr. She is very knowledgeable and extremely kind She took her time to answer all my questions and explained everything that was going to happen I would recommend her to anyone "
Kerry - 01/22/2023
" Francis has been our eye doctor for many years and the experience has always been TOP SHELF !!!!! We trust him 110% with our eye care and would not consider going any where else !!!!! Kerry White "
Cynthia - 01/22/2023
" My cataract surgery was amazing.
I had no idea what to expect and Dr. Rommel made it simple
and easy to understand. So glad to have it behind
me but what a smooth process.
"
Gisela - 01/21/2023
" From beginning to end, my experience at your office was first-class. The check-in staff were extremely courteous and efficient. Cortney was especially delightful, informative and professional!! When Dr. Manning arrived in the examining room, I was immediately assured by his very pleasant and professional manner. He treated me with warmth and kindness. Everyone on the staff displayed efficiency throughout my visit, all of which inspired confidence that I had come to the ideal practice to address my vision concerns. Thank you to ALL! "
Thomas - 01/21/2023
" Always satisfied in every way. Great practice. "
Donna - 01/21/2023
" Everyone was very friendly, knowledgeable and professional… "
Gloria - 01/21/2023
" Wait time was a little long. "
Valerie - 01/21/2023
" I’m always put at ease and made to feel very comfortable. Dr Manning in the best! "
Judith - 01/21/2023
" The appointment was T 2:30 pm and I waited until almost 4 pm to be seen, not that I was in any hurry, but that’s a long time to wait . Maybe they should not schedule so fully. Other than that I was totally satisfied! "
David - 01/21/2023
" Dr Rommel was fantastic in seeing me on an emergency basis as was Dr Manning when i was added on to his office schedule for a follow up "
Mary - 01/20/2023
" Dr Rommel had an emergency and was running late for my appointment, but the staff was very good at keeping me updated and the appointment went off without a problem. Well worth the wait. "
Ann - 01/20/2023
" Dr Rommel had to take care of a patient’s emergency care, so my appt was rescheduled for the same day. In light of the changes in her schedule, everything ran very smoothly! I was out in about an hour. That was commendable! "
Theodore - 01/20/2023
" Even though Dr. Rommel had to perform emergency surgery on another patient that day, she stlll was able to attend to all of her scheduled patients in a thoroughly professional manner-very impressive. "
Harold - 01/20/2023
" I appreciate the high quality care and your up to date equipment used to examine my eyes "
Susan - 01/20/2023
" I always feel that I get a complete exam. Dr Manning was very prompt and I was out in 30 minutes. Excellent all around. "
Nancy - 01/19/2023
" Can I mark all "excellent X 2? "
Zachary - 01/19/2023
" The office was very accommodating us for a change of date- we we 20 minutes early and were seen right away- not left waiting. Thank you "
Frank - 01/19/2023
" When u are going to have a eye operation , have patience , u are not the only one there brimming examined ,
There is a prosecute that must be preformed at different stations.
It is critical they get each test right. U only have one set of eyes in your life.
They answered all my questions about each prosecute ,satisfactoy ,
You are not getting an oil change , where they would take out the plug , drain the oil, put the plug back in and dump new pin in an send u on your wsy.
Thanks to everyone , trust the care givers and god does the rest. 👍 "
Judy - 01/19/2023
" I have always been pleased with this group. "
James - 01/19/2023
" Good and quick. All good as usual. "
Fred - 01/19/2023
" Always satisfied with my care here! "
Gretchel - 01/19/2023
" Dr. R and her team are very caring and great at answering questions! "
Mary - 01/19/2023
" This is a caring and very professional practice. "
Debra - 01/19/2023
" Everyone was so friendly and very caring. Thank you all for being absolutely wonderful. "
Stephen - 01/18/2023
" My experience was extremely good. The staff were efficient and pleasant. Overall my visit went very smoothly. "
Daniel - 01/18/2023
" As always, excellent care and very professional! Great eye care! "
Chris - 01/18/2023
" The initial scheduling was terrible. Zero interest in trying to find a solution.
For example, I asked about being placed on a wait list for same day cancellations. The response was
There is no such thing.
Very frustrating.
The in office experience was very good "
Paul - 01/18/2023
" The people were very helpful, efficient and pleasant in attitude. "
Robin - 01/18/2023
" Always quick service "
Brenda - 01/18/2023
" Dr Thode and all the staff are absolutely amazing "
Jessica - 01/17/2023
" My time with the providers is always positive. I do, however, have longer than typical wait times. But they're worth the wait. "
Barbara - 01/15/2023
" Very efficient staff & procedure.
Good explanations & all questions were answered well. "
Albert - 01/14/2023
" Very friendly and courteous staff! "
Katherine - 01/13/2023
" Overall great experience. "
Joanne - 01/13/2023
" I don’t have any "
Catherine - 01/13/2023
" Thank you for all your help! "
- 01/13/2023
" The doctor’s medical assistant who did all the testing before I meant with Dr. Manning was excellent. She helped calm me down. I was anxious about the appointment. She was friendly & cheerful. She explained everything she was doing and why which really helped me to relax! "
Dianne - 01/13/2023
" This was an unusually kind and helpful staff of people.
I very much appreciate their care and concern "
Fred - 01/13/2023
" I could not be more pleased with the entire process and the outcome. Everyone that I came in contact with was exceptional. "
Ethel - 01/13/2023
" Excellent and compassionate Dr. Manning and outstanding team! "
Jeffrey - 01/13/2023
" Everyone was friendly an professional. Very good experience "
Leslie - 01/12/2023
" I was squeezed in the same day that I called because of my issue. I was told I may have to wait a while in the office which was understandable. But I really didn't wait much at all. I really appreciate the care I was given. "
Diane - 01/12/2023
" I am so impressed with Dr. Manning and his staff. Everyone is friendly and works together. I have already highly recommended this office for eye care. "
Jeff - 01/12/2023
" Staff was very professional and expedient. Answered all of my concerns and questions. "
Toby - 01/12/2023
" Sarah was extremely nice. Very professional. Knowledgeable .
A definite asset to your office. "
Alfred - 01/12/2023
" Everyone was extremely helpful, courteous and clear with all their communications.
Thank you for making everything extremely simple. "
Darlene - 01/12/2023
" I arrived a bit late, due to a minor vehicle accident, but was reassured I had not caused a problem with scheduling. I did have to wait a bit longer than normal, but was grateful to the faculty for the care they showed me.
"
William - 01/12/2023
" The computer system was down and my appointment was four days ago and I have yet to receive their prescription which they could not provide me because of the computer issues. When I spoke to them, they said they could not email it to me. I would have to either come in, or they would put it in the US mail, which so far has not occurred. "
Michael - 01/11/2023
" Everyone was professional and did an outstanding job.
"
Judy - 01/11/2023
" Ashley, Dr. Manning’s assistant was very professional and very competent when doing my exam. She kept me informed on her findings and any changes I had since my last appointment. "
Madeline - 01/11/2023
" All employees are very helpful and courteous. Dr, Manning is an excellent doctor. He answers all questions and doesn’t rush to get to the next patient. I wouldn’t hesitate to recommend themi
"
Melissa - 01/11/2023
" Tammy or Tanya- was amazing- she did my eye check! Please give her shout out. She had hair up and has grandchildren "
James - 01/11/2023
" I could talk to Dr Thode and the highly competent assistants all day. And I don't mean just 'shooting the breeze,' I mean talking about eyes and the wonder of the corneal transplants I received, how they 'knit in' and begin functioning; how they function; taking care of my new corneal tissue; technicalities and skill of the surgery; instruments used; training to do the procedure...it's a wonder and I still thrill daily at the clarity of my vision recovering from the slow, downhill slide of my acuity due to Fuch's Dystrophy until I was rescued by Dr. Thode and the staff of Manning, Rommel and Thode. And in the middle of the pandemic, yet. "
- 01/10/2023
" My experience as a new patient was excellent. The woman who checked me in was so very friendly! The assistant who did my refraction/contact lens check/etc. was amazing!! I saw Dr. Bethany Rommel and I highly recommend her. From check-in to the optical department upon leaving, everyone was so friendly, knowledgeable and very professional! Overall, my experience as a patient at this office was incredibly wonderful. I cannot say enough!! Probably the BEST medical facility I've ever been to. "
- 01/10/2023
" Dr Bethany is fantastic!! She is knowledgeable and thorough and took time to answer all questions. Highly recommend!! "
Aldus - 01/10/2023
" We love Dr. Bethany Rommel. She is so pleasant, professional and caring. "
Carol - 01/07/2023
" My experience was amazing.
I felt at ease and was very,
very happy with the results.
"
Pamela - 01/07/2023
" The efficiency was beyond expectations. I will definitely recommend this practice. "
Charles - 01/07/2023
" Dr. Manning is the best! "
Barbara - 01/07/2023
" Until my last visit, I was not sure I was going to stay with this practice. I had been with retired Dr. Rommel for some time and the transition to the new Drs has not been easy. But during this visit, I noticed a change in my provider that was welcome. Much more conversation between us and explanations of what is going on with my eyes. Much more being treated as a person and less like a number. "
Dester - 01/06/2023
" I’m so glad I had this done I can see so much better Thank you so much "
Harold - 01/06/2023
" From the friendly check-in staff to checking out, the entire atmosphere exudes care for the patient and professionalism abounds. A special shout out to Debbie Sload and Dr. Manning for their personal attitude and thoughtfulness. I am proud and delighted to have them as a caregiver. "
Irwin - 01/06/2023
" Every doctors office should be like this one. Outstanding. "
Sue - 01/05/2023
" I recommend your medical doctor to anyone seeking a specialist. Originally your office was recommended to me and I am glad I contacted Dr. Manning and have been a patient for many years. "
Michael - 01/05/2023
" Dr manning and his team do a fantastic job. "
Ellen - 01/04/2023
" Staff was pleasant, friendly and very efficient at their particular jobs. Dr. Manning was very professional, welcoming and I feel as though I am in excellent hands. "Looking" forward to my new eyes! "
Donna - 01/04/2023
" Staff is warm, kind and courteous "
M Margaretta - 12/31/2022
" My appointment was at 4pm and I didn't see Dr. Rommel until 5:30pm. I realize it was the end of the day. Dr. Rommel was wonderful when she finally got to see me. "
Thomas - 12/31/2022
" I never had a conversation with anyone about my glasses lenses much less a conversation whether I needed or could receive an updated prescription. I was tested to 20-20 status and that was it.
I remember my visit from last year was different. They gave me an rx for new glasses if I wanted to get new lenses. Change was minimal , I decided not to upgrade. I wanted to revisit this issue at my appointment but got side tracked with deeper conversation on my retinas.
I felt pretty much like a number during my visit.
Not the same exam as I had with Dr Rommel.
( The one that has retired). A bit disappointed but Dr Rommel ( daughter was still very nice)
Tom Getz "
Jacob - 12/31/2022
" Friendly, Great Staff and even Greater Eye Doctors. "
Paul - 12/30/2022
" They couldn't have been better. I inadvertently showed up two hours early, and they worked me in. "
William - 12/30/2022
" Service is always great "
Jeffrey - 12/30/2022
" I feel confident knowing I am in good hands. "
Joann - 12/29/2022
" I am in the best of care & I appreciate the kind care! "
Kimber - 12/29/2022
" Love coming to see Dr. Manning and the interaction we have with the the staff "
Donna - 12/29/2022
" Every person I talked with was pleasant and very knowledgeable. Front desk staff were efficient, since it was my first time there several tests were done and that person explained things as we went along. The doc was great, had a sense of humor and I felt comfortable answering the questions he had. Since I need cataract surgery I met with the scheduler who was very easy going and personable. Although I spent over 1 1/2 hours until everything that needed to get done was complete, it didn’t seem that long. The process was done in a relaxing way and I’m pleased that I am now a new patient at this office. "
Frances - 12/29/2022
" Everyone was absolutely professional, and courteous. I felt that I was being treated very carefully and thoroughly and I highly recommend anyone needing assistance with their vision to seek an appointment with your group. "
John - 12/29/2022
" We couldn’t have been more pleased with our experience at your office. Everyone was knowledgeable, efficient, and very personable. I already recommended your practice to a friend in need. John "
Donald - 12/29/2022
" Dr. Rommel is very informative and compassionate. "
Carolee - 12/29/2022
" I drive 11/2 hours for the quality of care I receive from Dr.Manning and his staff. Very busy office but functions well due to a very efficient staff. Thank you all! "
Rhonda - 12/29/2022
" Appointment was to the point and all questions answered; was given options on how I wanted to proceed with my care. Was given the care in a quick manner at the same appointment to help manage both my time and schedule. If there was a "dot" beyond excellent the office would certainly receive it.
Did not have interaction with assistant so could not answer that portion, but if the assistant was the same as the other parties and doctor, I am certain that person would be excellent as well. Very good care. "
Mary - 12/28/2022
" Overall I’m very pleased with Dr. Thode and the staff. It’s a comfortable feeling to know that I’m a patient here, and I can rely on their professional expertise. "
Faye - 12/28/2022
" Wait time to check in and check out was long. Either more
Employees are needed or a faster computer system. "
Joseph - 12/28/2022
" Everyone I dealt with was knowledgeable and courteous. You may add friendly and cheerful to that description. "
Warren - 12/28/2022
" When I arrived for my appointment i was hold at check in that I was assigned to a different doctor than I thought I would have. The receptionist was very helpful in getting me reassigned to Dr Manning for the checkup and procedure. "
Dominick - 12/28/2022
" Excellent care and a very efficient office. "
W Chris - 12/24/2022
" Excellent service. "
Steven - 12/24/2022
" I told Dr Manning that throughout my whole experience with the office staff and surgery center how nice and competent I thought everyone was. Would highly recommend to anyone "
Raymond - 12/23/2022
" My eye care was the best. "
Phyllis - 12/23/2022
" Everything is first class in this office. Friendly caring staff. Willing to go above what might be expected. Dr Manning is an excellent surgeon. Very skilled and very concerned for his patient I have nothing negative to say and would highly recommend Dr Manning. My outcome was excellent and I am pleased that I picked this surgeon. "
- 12/23/2022
" I was in for a routine checkup plus cataract evaluation. Everyone who handled any step of my care was efficient, professional, courteous, and warm. They took the time to comprehensively explain processes and answer all questions i or my husband had, even at the end of their day. "
Judith - 12/22/2022
" Always get great care here!! "
Donna - 12/22/2022
" Dr. Manning and his assistants
did a wonderful job figuring our my issues.
The staff was considerate and helped
tremendously. "
Gale - 12/22/2022
" Appreciated the quick appointment for unexpected conjunctivitis. Greatly experience. "
Judy - 12/22/2022
" I always get excellent care with Dr. Manning. "
Debora - 12/22/2022
" Dr Rommel is a very caring Doctor and her assistant Courtney understand the frustration with my disease. "
Sandra - 12/21/2022
" I had to wait over 6 months from calling for my appointment. But, once there, I was very happy with my visit. "
Henry - 12/20/2022
" Be eye check experience of my life. And, I'm 75! "
Ronald - 12/20/2022
" Appreciate the urgency to get me scheduled on late notice. "
Susanne - 12/20/2022
" The efficiency of Check in process needs praising!! Wow! First doctors office that doesn’t require pages of handwritten info that is duplicated by staff at input into file. Loved the efficacy of your processes!!
"
Daniel - 12/20/2022
" I have been a patient of Dr Thody since 2014 and have never had a bad experience. "
Joseph - 12/20/2022
" Scheduled me in for emergency appt. Sent me to retina center where my eye was repaired same day "
George - 12/17/2022
" Dr manning and everyone working there are very courteous and professional top notch care highly recommend them to everyone "
Clydene - 12/17/2022
" The medical assistants were outstanding!!! They are so knowledgeable while being so kind and caring at the same time! The lady in charge of scheduling for future work made you feel as though arranging the best for the patient was all that mattered! The whole experience was terrific! "
- 12/17/2022
" I am a contact lens wearer. My appointment was scheduled for a Friday and no contact lens technologist are available on Fridays. The staff knowing that my prescription would expire soon, quickly scheduled me for an appointment to see the technician. Great service. "
James - 12/17/2022
" Dr Manning is a very good doctor and I don’t think I could find any better "
Roy - 12/16/2022
" Best eye care anywhere!! "
Mary - 12/16/2022
" Thank you to all of the staff. You all do a marvelous job caring for all of your patients "
Joseph - 12/15/2022
" Visit was excellent as always!!👍👍 "
Christopher - 12/15/2022
" Since the appointments are a year apart, more notice and more information might be helpful. Ice a reminder 2 weeks out and then the one you have... Plus perhaps a question like, is here anything you would like to discuss with us at your appointment. Get is thinking about your vision ahead of time "
Loretta - 12/15/2022
" I couldn't be more pleased with the all the staff and Dr. Manning. He always treats me with respect and takes his time to listen to my concerns. Dr. Manning totally understands my anxiety regarding my problem and has never made me feel foolish whenever I've asked questions or made requests regarding my treatment. I would highly recommend this practice to anyone who asked. "
Lydia - 12/14/2022
" Your staff is great-I hope the practice makes best efforts to retain experienced staff that have great clinical skills combined with a great bedside manner. Charlene has been significantly excellent both for her patient centered attitude, and her clinical acumen. I have only had positive experiences with both physicians & staff! "
Mary - 12/14/2022
" I am completely satisfied concerning this office and the staff and especially my Doctor. "
Jon - 12/14/2022
" Absolutely no complaints 👌!! "
Josephine - 12/14/2022
" I felt very cared for as an individual.
Everyone made me feel welcome and comfortable.
Great first visit! "
Diane - 12/14/2022
" New patient wonderful office! "
James - 12/14/2022
" Nurses were very nice. "
Ernest - 12/13/2022
" As always, I was met with smiling faces ,
Confidant staff & always the best doctors. "
Harry - 12/12/2022
" Dr Rommel and the whole staff are ROCK STARS !!!! "
Janet - 12/11/2022
" Great staff snd experience. Will recommend 100% "
Karen - 12/11/2022
" Dr Romnel and her staff are great. I was impressed that the wait time was much shorter compared to years passed. The staff was courteous, friendly and respectful. I will and have recommended Dr. Rommel to friends. I give them 4 🌟 🌟 🌟 🌟. "
Yinmin - 12/10/2022
" N/A "
Janet - 12/10/2022
" Feel very comfortable and confident in Dr Manning "
Kathleen - 12/10/2022
" I highly recommend this practice and will recommend to my family & friends! "
Mary - 12/10/2022
" A very professional practice. "
Dawn - 12/10/2022
" Thank you,I got a wonderful report! "
Carolyn - 12/10/2022
" I have been seeing Dr. Manning fir my eye care for many years! I recommend him .
He is very professional and caring! "
Amanda - 12/09/2022
" Dr. Manning was great as was the medical assistant. I believe her name was Courtney. She was really wonderful as well. "
Vincent - 12/09/2022
" Totally satisfied "
Jean - 12/09/2022
" ALWAYS a professional experience!! "
Rafael - 12/08/2022
" Doctor and staff were very professional and show concerns about my health and well-being.
Communication was excellent and waiting time was exceptional. "
Patricia - 12/08/2022
" I have been a patient of Dr. Manning since he started here 25 years ago.
I have a great deal of confidence in him. He is professional, pleasant, and answers my questions.
Pat "
Jennifer - 12/08/2022
" My initial scheduling was questionable because I was not a previous patient with medical issues, and I was told the practice was moving away from “regular” eye exams. But I have a history of optic neuritis and ocular migraines, so I pushed for an appointment. On the date of my appointment, everyone was wonderful. The office was clean and well arranged to feel open and welcoming, and my doctor’s medical assistant, Sarah, was a great listener and communicator! Dr. Rommel also listened to my history, asked related questions, and explained my follow up. I also purchased glasses….I had to wait a while at optical, but when it was my turn, she was friendly. Overall, it was a great experience! "
Lester - 12/08/2022
" Assessment of medical assistant and clear communication remarkable. Medical provider also made diagnosis clear and laid out a plan forward I could understand. Excellent first visit. "
Barbara - 12/08/2022
" Sarah was wonderful in dealing with Barb and her aphasia. Courteous, friendly, understanding, and helpful. Give her a raise! "
Vilas - 12/08/2022
" Dr. Manning and his staff were very professional and competent. Dr. Manning is an outstanding ophthalmologist. "
Barry - 12/08/2022
" Got appointment quickly for an urgent eye procedure "
- 12/07/2022
" I am so glad I finally found this practice! Everyone is so pleasant and I love Dr. Thode! "
Phyllis - 12/07/2022
" Friendly caring staff. Would highly recommend to friends and family . "
Jane - 12/07/2022
" My Lazer treatment was very successful; I am now able to read!
I thank Dr. Manning and everyone on his staff. "
Susanna - 12/06/2022
" I have already told the number of people about my excellent experience both in the office and with each cataract Removal procedure hi said I would recommend anyone who is looking for an eye doctor/surgeon this is the place to go. I also have had my records move from my previous eye doctor to this practice. Dr. Thode was extremely Informative when he explained the procedure and each step of the way there was a caregiver that was very courteous and understanding. On a 1 to 10 basis this experience over the last four months since my August 4 appointment Is a 10. Thank you "
Donald - 12/06/2022
" Everything I go to your offices, which is annually, never had a problem. Nice staff and great doctor! "
Michael - 12/06/2022
" An overall very pleasant experience. Not thrilled to have to get cataract surgery but I felt it was properly explained and justified why it was necessary. "
David - 12/04/2022
" Dr Thode always seems to be in a rush. As if he wants to go get to and through the next patient. Suggest he deal with the patient. If he would just pay attention to the patient at hand, everything and every work out ok,.
"
Karlene - 12/04/2022
" Dr. Thode and staff are professional, knowledgeable and genuinely care about their patients. I had cataract surgery with Vivity Lens placement. I am extremely happy with my result! Thank you! "
Linda - 12/03/2022
" We just love Dr. Manning..so professional, knowledgeable
and personable..nothing but high regard for his expertise and office staff "
Geraldine - 12/03/2022
" Wish all doctors offices were as efficient "
Donald - 12/03/2022
" The wait to get started was a little longer than I expected but they are a very busy practice and give their patients the time they needed. Every person I encountered knew exactly what was required and I felt well taken care of. At scheduling we not only set it but I was given paperwork that will help me through the otherwise mind boggling details. Thanks so much. Looking forward to my surgery 👍🙏😊 "
Nancy - 12/03/2022
" It took about 3 months to get an appointment even though I said my vision was worse. "
Suzanne - 12/03/2022
" I was a little apprehensive about this procedure I was having done. All of the staff were amazing!! They answered all my questions and completely put me at ease. Thank you for an everything you did for me. I will definitely be recommending your office to friends and family. Thanks so much. "
Margaret - 12/03/2022
" Thank you Dr. Manning for your excellent care. Have a blessed Christmas! "
John - 12/03/2022
" Tell Frank the place is always immaculate. Floors, walls, furniture, etc all spotless!The cleanest
Medical facility I have been to. The convenience of the humidifiers is very thoughtful
for patients. A well run efficient facility!…..never a long wait. This doesn’t just happen….it is management.
Above all, the medical care offered is the best. A pleasure to be a patient of MTR.
John Gingrich "
William - 12/02/2022
" I was very pleased from start to finish
The personal follow up calls
I would highly recommend them
Great service "
Constance - 12/02/2022
" Thank you for giving me back a clear view! "
Carson - 12/02/2022
" Top notch medical practice. "
- 12/01/2022
" Jessica is a major improvement over previous person who ran contact lens program! "
Karen - 12/01/2022
" The Assistant I had was extremely helpful as I was having a little trouble with my glasses. She recommended I have them tweaked as the one arm was slightly crooked and that helped very much. "
Daniel - 12/01/2022
" This is the Best & most well run medical facility I have ever had the pleasure to be in! "
Joan - 12/01/2022
" Thank you, thank you, thank you. You were all very kind. "
Byard - 12/01/2022
" I am very impressed with Dr. Bethany Rommel, I saw her mother (Dr. Catherine Rommel) for many many years, I'm sure Dr. Bethany has a great future ahead of her. I will continue to recommend Dr. Bethany just as I did her mother, hopefully for years to come. Thank You for the good service and for being such a kind person Dr. Bethany, Jeff Beard "
Marjorie - 12/01/2022
" Dr Manning is one of the best Dr I have been to very careing.easy to talk to. "
Maria - 11/30/2022
" Always a positive atmosphere & experience at Manning, Rommel & Thode! Top notch practice, with excellent doctors and staff. My husband & I as well as many family members go here and would highly recommend them to others. "
Kenneth - 11/30/2022
" The techs that I saw and Dr. Thode were excellent! "
Charline - 11/30/2022
" The best eye doctors & staff in Lancaster County. "
Diane - 11/30/2022
" Always prompt and courteous
service. Very short time waiting
for actual appointment with the doctor.
Very “ smooth running” office ....
Everyone friendly!
Always recommend your practice when
I am asked. 👍😊 "
Michael - 11/30/2022
" Dr. Thode and his staff are outstanding. Thanks.
Mike Mersky "
Brenda - 11/30/2022
" Dr thode and his staff are absolutely amazing "
Loretta - 11/30/2022
" Brad checked my vision, etc. He was very thorough and explained every step that he was doing. I also noticed how careful he was to clean everything he used. Appreciate that infection control. Dr. Thode is wonderful, as always, Kind, efficient and very good at explaining what he finds and next steps. This is a great practice! "
William - 11/30/2022
" Mrs. Sload was my doctor's assistant; she was extremely knowledgeable and thorough. And of course, Dr. Manning is and has been extremely proficient, professional, but also very personable. "
Nancy - 11/25/2022
" Love Dr Thode "
Janet - 11/23/2022
" been a patient for many "
Dwight - 11/23/2022
" This is the patients wife filling out the survey. My husband has never been completely happy with a doctor visit until now. He couldn’t say enough about the staff, the office and the doctor. He was very happy with his experience. "
Ruth - 11/23/2022
" Have complete faith being in Dr. Mannings care. "
Janice - 11/22/2022
" The process of checking out seems rather long, as is getting additional appointments "
Maria - 11/20/2022
" Very caring -Tara, Ashley and receptionist "
Albert - 11/19/2022
" Dr. Rommel is a excellent Dr. She is very caring and
Makes sure that you understand everything she went
Over. I only been going to her about 2 or 3 yrs so Happy
That I got her for my Dr. Very good Dr and person.
Whole staff their is just wonderful. "
Connie - 11/19/2022
" Very pleased with everything at this facility and with the personnel there, especially Dr. Manning. "
Eileen - 11/19/2022
" Ashley was very sweet and professional. Dr Manning is just the best. "
Karl - 11/19/2022
" I am extremely pleased with the results of my cataract surgery My vision is perfect Your clinical team is awesome and very professional I will recommend your group for any type of eye care "
Vicki - 11/19/2022
" Think the eye glass place should have more insurance acceptability. I had cataract surgery and they don’t accept my medical or eye care so I had to go somewhere else and was not happy about that, "
Ann - 11/19/2022
" I was very disappointed as to how long I was there. Everything else was either very good or excellent. "
Kathleen - 11/18/2022
" Have been with doctor for a number of years takes good care of you.
"
Margaret - 11/18/2022
" This office and personnel are the best and most efficient I have ever seen.This is coming from a former RN who worked in hospitals for 44 years.Excellent job! "
Kathleen - 11/18/2022
" Every body was nice helpful and pleasant and you didn’t wait long to get seen. "
Robert - 11/17/2022
" The girl in the glasses area was extremely helpful, especially considering that I returned after ordering glass and changed the frame. She didn’t miss a beat. "
Lawrence - 11/17/2022
" Caring, attentive, professional, healer "
James - 11/16/2022
" Highly recommend Dr. Thode "
Maryanne - 11/16/2022
" Everything very clean, nice office,
friendly and professional staff. "
- 11/16/2022
" It’s always a pleasure to come for my yearly eye check up. Dr. Manning and staff are always very professional and courteous. I have recorded friends to this office!
Thank You for your excellent care! "
Marianne - 11/15/2022
" This ws very 1st time I had to wait but things happen and I ws not upset at all by this. Things happen and sometimes cannot be helped. I am happy to be a patient of Dt. THEODE!! "
Deborah - 11/15/2022
" The staff is always very nice, helpful and professional! "
Susan - 11/13/2022
" Very impressed with the office and staff. "
Manuela - 11/12/2022
" Very pleased with the services. "
Robert - 11/11/2022
" Excellent overall and everyone was most helpful in answering all my concerns. "
Robert - 11/11/2022
" Every employee was courteous and informative when questions were raised. "
Dorothy - 11/11/2022
" I have been a patient of Dr. Manning for many years, from cataract surgery in 2005, to a cornea problem in 2018, to the present. I do not expect to change doctors any way soon. I've always been very pleased with the practice. I always used to get my glasses from your practice also, but have not needed to wear them for a while. I even purchased my Cocoons sun glasses there. "
Peggy - 11/10/2022
" I especially appreciate Deb. She is always friendly, knowledgeable, and helpful. A real asset to your office. I feel comfortable and confident in the care my eyes receive from Dr. Manning. ⁸ "
Sally - 11/09/2022
" This office runs efficiently, every step like clockwork. Yet, even with the precision of care, the staff is friendly, caring, and enjoy being educators, each explaining tests and the results in detail. If I have a question, it is answered fully and in layman's terms for those of us unfamiliar with medical jargon. I trust my eyes to Dr. Manning and his associates. What better a show of confidence than that? "
Helen - 11/09/2022
" Deb was exceptionally helpful in understanding what I was asking and about explaining it to Dr. Thote! She took extra time to insure that all was done right! 5 stars!!! "
Rodger - 11/09/2022
" You always do a great job of respecting the patient's time, while also taking the necessary time to answer questions asked of the doctor and/or assistants. (I have had scheduled appointments at other medical facilities where I routinely wait for over an hour to see a medical professional.)
Thank you! "
Rita - 11/08/2022
" Carol was most gracious and kind and addressed all my issues. "
Robert - 11/08/2022
" I can see much. Better "
Becky - 11/07/2022
" Excellent care by the technicians and the doctors. Office is always clean and professional. "
John - 11/06/2022
" Cindy was awesome. Very through and took time to get the correct lenses. "
Debra - 11/05/2022
" EXCELLENT STAFF AND DR. MANNING
IN MY EYES 👀 THE BEST "
Rafael - 11/04/2022
" Thank for accommodating and moving my appointment up for a later time due to delate of MovidCare driver. I was seen right away as soon as I arrived. I also appreciated the last minute appointment that was given to me as a last minute emergency visit. "
Kathryn - 11/04/2022
" Office was very busy. Everyone was very nice. Seemed a little rushed when the doctor came in to evaluate me. "
Carol - 11/04/2022
" I felt rushed through the doctor’s explanation of the options regarding lenses and do not yet understand how/when this will change my eyeglass prescription. "
Ava - 11/04/2022
" Dr. Manning and the lady that checked my vision and eyes were exceptional in their care of me. Very professional and friendly. "
Kay - 11/04/2022
" Dr manning and his staff are fabulous !
Always recommending them. "
Elspeth - 11/04/2022
" What a wonderful experience. The staff at Dr. Mannings office was cheerful, knowledgeable and efficient. In particular Sarah (I believe was her name ) did an excellent eye examination and testing and all of my concerns were address. Thank you for taking such good care of my eyes. "
Patricia - 11/03/2022
" This was my first visit to Manning Rommel & Thode. Now I know why everyone raves about this practice. From start to finish, it was a great experience. After meeting Dr Manning, Deb & staff, you know you (& your eyes) are in excellent hands. I highly recommend them! "
David - 11/03/2022
" Excellent service all way around! "
Jack - 11/02/2022
" Very well pleased with Dr Manning! Surgery went great and over all recovery was excellent. "
Kim - 11/01/2022
" Only issue I have is the length of time to get an appointment as I want to have my issues go away faster. "
Larry - 10/29/2022
" Top notch experience! Everyone was courteous, knowledgeable and efficient. "
Jill - 10/29/2022
" Dr Thode is a great doctor. Very knowledgeable and courteous. Took his time and was very helpful with my eye issues. "
Patricia - 10/29/2022
" I always feel that the office is great and exceeds my expectations ! Everyone is nice and professional !! I always recommend your practice !! mimi "
James - 10/28/2022
" Very well organized and courteous ophthalogic provider! "
Lucille - 10/28/2022
" These comments apply to my last two visits at this practice!
It appears the office/medical staff are more friendly and customer service skills are enhanced. I love a practice that treats patients like we matter.
Go Manning Rommel and Thode Associates! "
Mary - 10/27/2022
" Dr. Manning has followed me for a number of years for a chronic eye condition (Fuchs’ Dystrophy). He is very knowledgeable, thorough, and reassuring. His staff is friendly and professional. I highly recommend the practice. "
Cynthia - 10/27/2022
" Beautiful office! Great providers. Love Dr Manning "
Carole - 10/27/2022
" I have always been pleased with my visits there. If there IS a delay, there is always an explanation and/or apology. All the assistants, etc. are knowledgeable and courteous. Dr. Manning is caring and competent - what more could anyone ask?! "
John - 10/26/2022
" So awesome to be able to see clearly again. "
William - 10/26/2022
" Only comment, my medical assistant had tremendous difficulty in getting pictures of my optic nerves. Finally after several tries the right eye picture was OK but there was not a clear picture ever taken of my left eye. Dr Rommel showed me the pictures which weren't clear. i asked if I needed to redo them that day but she assured me there was enough evidence on the pictures that things were OK. "
Josephine - 10/26/2022
" I was able to be seen quickly for an urgent need. All the staff were incredibly courteous and very professional. I was very appreciative of the comprehensive evaluation and time taken Dr Thode gave me, to make sure we had the right assessment, diagnosis, and plan, 10/10 recommend; for sure! "
Christine - 10/25/2022
" I was relieved to find your practice back to the standards of courtesy and care I experienced before Dr. Manning’s retirement. Dr. Thode was everything one could hope for, friendly, warm, competent and knowledgeable. I will be happy and grateful to have his excellent care going forward. "
Joyce - 10/22/2022
" Everyone was very friendly and professional. This was my first visit and everyone made me feel welcome "
Randy - 10/21/2022
" Never disappointed "
Robert - 10/21/2022
" Wait time was a little long. They were really busy. Nice place for eye care "
Ruth - 10/21/2022
" I have gone to Dr Manning for a long time. He goes well beyond concern and does with a smile. I look forward to seeing him
"
James - 10/21/2022
" Great staff, great doctor. "
Gary - 10/20/2022
" Always a very professional and courteous staff. Any and all questions are answered "
Karen - 10/19/2022
" My only problem was I didn’t ask any questions. Only thought of them after I left. "
Edward - 10/19/2022
" Medical asst was above/beyond excellent! "
Margaret - 10/19/2022
" Everyone there are friendly, courteous, and Dr. Those is the best! "
Linda - 10/19/2022
" I greatly appreciate the helpfulness, competence and relationship skills of my medical assistant, Charlene, "
Barbara - 10/19/2022
" The entire staff from the Receptionist to the doctors medical assistant to the lady that did my scheduling for my surgery I was treated very well and it was A good experience. "
Barbara - 10/18/2022
" Just totally trust Dr. Thode. He is very caring and excellent with his patients care. "
Christine - 10/18/2022
" My wait for the Doctor after my eyes were dilated was over an hour and 10 minutes
"
Kathryn - 10/18/2022
" Wonderful practice. "
Kathleen - 10/16/2022
" Dr. Thode even took a few extra minutes to answer a question regarding my mother. I appreciated that very much! The whole visit was a very good experience. "
Arthur - 10/15/2022
" Met my expectations and beyond with the outcome. "
Linda - 10/15/2022
" The medical assistant was caring and thorough. The person who assisted me with my glasses was extremely helpful and made the process easier. I know my doctor is excellent. If there was a weakness, it would be at the front desk. The person who checked me in was all business. She never said hello or greeted me in any way. At checkout, there was a problem running my credit card. I don’t believe it was anyone’s fault, but I always get suspicious when someone has my card that long. They explained there was a problem with their “system.” "
Jared - 10/14/2022
" Thank you very much. "
Marybeth - 10/14/2022
" BobbyJo was a fantastic assistant! Dr. Thode did a wonderful job explaining my problem and options. "
Francis - 10/13/2022
" The EYES have it, great CARE that is. Wouldn’t take them anywhere else! "
Nancy - 10/13/2022
" Person at sign-in was not very cordial.
Staff is usually very friendly and respectful. "
Grace - 10/13/2022
" It is always a pleasure to have your staff care for my eyes "
Linda - 10/12/2022
" As a new patient, I was very pleased with how welcoming and professional everyone was. "
- 10/12/2022
" The girl in the optical department was very patient and helpful when picking out new frames. "
Sandra - 10/12/2022
" Brad was courteous, knowledgeable, and professional. "
Kathy - 10/11/2022
" The total appt was over 2 hours. "
Tamara - 10/11/2022
" Except for the wait time, everything else was top notch. "
Dianne - 10/08/2022
" Dr Manning is SUPER! "
Adele - 10/07/2022
" Dr. Manningcontinuea to professional and very caring. It feels great when as a patient you trust your physician. "
Mary - 10/07/2022
" Although Dr Thode gave good explanations of results of testing and condition of eyes it was evident that he needed to move on to the next patient. He seemed pressured by the patient schedule. "
Louis - 10/06/2022
" I always am treated treated like family that is whyI wouldn’t go ANYWHERE else. Thank you all "
Janice - 10/06/2022
" I have been a very longtime patient of Dr. Catherine Rommel . I now see Dr. Bethany Rommel and can honestly say … she is an amazing doctor and has her mom’s wonderful personality and hard work ethic.
It is wonderful to know that caring, kind, and knowledgeable doctors still exist in today’s world .
Thank you to all the wonderful staff! It is always nice to see familiar faces for many years that genuinely care about all the patients needs.
Janice Shabtay "
Daniel - 10/06/2022
" Dr Renz was very personal, listened to me carefully & addressed my pain issues with excellence! "
Shirley - 10/06/2022
" I was very satisfied with my experience and definitely would recommend your group to my family and friends. Thank you all for for service and kindness and respect. "
Joyce - 10/06/2022
" Amazed at the efficiency and pleasantness of everyone I encountered at my visit! "
Wendy - 10/06/2022
" The young man, Brad, who completed the initial intake procedures, is top notch. He is caring, thorough, and professional. Dr. Thode is also top notch - spending time to explain and answer all my questions. I am very pleased with this practice. "
Debra - 10/05/2022
" My first visit there and it was absolutely a great experience. Everyone there is so friendly and polite. Thanks so much for your wonderful customer service! "
Jean - 10/05/2022
" First time there and was highly impressed. Very knowledgeable doctor and was very helpful and friendly. "
Claudia - 10/04/2022
" I have nothing to complain about it was wonderful service and I always enjoy coming in for my appointments "
Leroy - 10/04/2022
" My mom has dementia and doesn’t remember everyone she sees. I think it would be a good idea for the doctor to introduce himself so she knows who he is. Also to give a short explanation as to what she can expect during his exam. The blonde lady who did drops and pressures etc was awesome. She explained everything and left no question unanswered. "
Tara - 10/04/2022
" I appreciate the thorough and careful care I am given by Dr. Rommel and the associated staff in this practice. "
Carol - 10/01/2022
" I have never had a problem with the eye doctor or the staff. It's.
well run, timely, and professional. The staff have been very
courteous, kind and patient and they know their job. Thank you. "
Linda - 09/30/2022
" Everyone was great! "
Bette - 09/30/2022
" Excellent doctors and staff "
Mary - 09/30/2022
" Very good visit. Recommended you to my friend and she
made an appointment. "
Sandra - 09/30/2022
" See you next year. "
Casimir - 09/30/2022
" Appointment reminders...excellent strategy to help patients know when their appointments are scheduled and to keep the appointments. "
Lucinda - 09/29/2022
" Dr. Manning is a wonderful doctor "
Kenneth - 09/29/2022
" Entire experience was excellent. DR. Manning is fantastic as well as all of the office personnel. "
Lana - 09/29/2022
" As always, everyone made my visit enjoyable. "
Kathleen - 09/29/2022
" Always happy with my appointments and Dr. Manning! "
Heather - 09/28/2022
" I am an asthmatic, and I appreciate the elimination of mandatory masks. I cannot wear those without experiencing trouble breathing, talking, etc.
I actually look forward to my visits with Dr. Thode. "
Constance - 09/27/2022
" Dr Rommel senior was my doctor. Those are big shoes to fill but her daughter is doing an excellent job!! "
Robert - 09/27/2022
" I only have one concern. The eye Dr side accepts my wife’s Medicare Advantage Gold coverage but the glasses side, buying glasses does not even though we have a $150 allowance for frames. "
Julia - 09/27/2022
" I am very happy with Dr Thorpe. I was a patient of Dr and was sad to see her go but I am very happy with Dr Thorde. "
Sandra - 09/27/2022
" The wait was worth it!! "
John - 09/26/2022
" Dr Rommel is exceptional and I can't say enough good things about her and her staff. "
N Dianne - 09/25/2022
" Everyone there is so pleasant, helpful and efficient...as well as being very knowledgeable in their jobs! I am always pleased by my experience there. Thank you! "
Samuel - 09/24/2022
" Dr. Manning and his staff are wonderful. Make me very comfortable. I'm a Manning lifer! "
Maribel - 09/24/2022
" I really enjoy coming here. Everyone is very nice and waiting time
Is good. But I do miss the free coffee to warm me up. 😁 "
Susan - 09/23/2022
" Consistently high quality care. Looks like wait time is improving. "
Regina - 09/23/2022
" Staff very friendly professional and competent. Doctor very professional and thorough with exam and informative with plan of care and treatment. "
Dawn - 09/23/2022
" Dr.Rommel is very professional and super nice! "
Edmund - 09/22/2022
" Oh, where do I begin!!!! Checking in was a breeze and that lady was so welcoming and friendly even though I could tell they were swamped!!! THEN, ........after about 45 seconds, I get called back by the nicest medical assistant. This was Charlene and she was OUTSTANDING!!!! We connected right away, and she made me feel like I was talking to a lifelong friend. She attended to ever detail in my eye care and just made my entire day with her amazing personality!!! I wanted to tell Dr. Manning that whatever he was paying her, it wasn't enough, but he was so nice, I forgot to mention it. Then the lady at the checkout was so pleasant and she laughed at all my one-liners!!! That's rare to find somebody so kind!! Then when I ordered my new glasses, Tori was amazing the way she handled my needs. She took my glasses back and put two new nose pads on because one was missing. without me asking her to, she replaced both so they would match!!! She was a joy to work with. Charlene was AMAZING! "
Andrea - 09/22/2022
" Your staff is always very nice and patient "
Kent - 09/22/2022
" My experiences with Dr. Manning and the staff have always been good. "
H - 09/22/2022
" Absolutely the best of the best from start to finish!
The Wills (Carole and Stan) "
John - 09/22/2022
" ALWAYS THE BEST VISITS TO SEE A DOCTOR !
CONSUMATE PROFESSIONALISM OF STAFF AND DOCKTOR . "
Ronald - 09/20/2022
" Very nice atmosphere "
- 09/20/2022
" Jessica was wonderful! Thank you! "
Jean - 09/20/2022
" I could not ask for better care before, during and after my cataract surgery right through my one year follow up appointment this week. I would recommend this practice to anyone! "
Michel - 09/19/2022
" Mary in script management was very helpful with an issue with a prescription that needed attention. "
Howard - 09/17/2022
" Everyone I delt with courteous , well informed and professional. "
Robert - 09/17/2022
" While the doctor was running significantly behind schedule, no one informed me why I experienced a two-hour appointment. "
Terence - 09/16/2022
" I have had wonderful long-term care from Dr. Manning. For more than 20 years I never considered going to any other doctor. My wife Linda Timberlake who passed away 6 years ago and had major eye problems received exceptional care.
"
Phyllis - 09/16/2022
" Dr Manning was amazing. Very friendly professional explained procedure well and answered all questions. The staff was kind and courteous. Being that the office was short staffed that day Dr Manning started the eye exam doing what the staff normally does. I was very impressed and extremely pleased that I chose him as my surgeon This office is very patient oriented. Thank you "
Joann - 09/16/2022
" This was my third visit as my doctor of many years retired. Dr. Manning was on his list and a friend also highly recommended him. I am very pleased with my choice. "
Olajumoke - 09/16/2022
" Sarah was fantastic and friendly! "
Richard - 09/16/2022
" Things went prettygood the only thing I don’t understand is how u schedule 2 people at the same time with the same doctor "
Glenn - 09/16/2022
" I felt I was treated with respect and everyone was courteous and friendly. "
Theresa - 09/16/2022
" Have been a patient for many years. I have always been satisfied with my care.
Thank you,
"
Celeste - 09/15/2022
" My initial appointment is 9/22/22. I developed a semi-emergent issue 9/12, called the office 9/13 & they were able to schedule me 9/14. The names of 2 staff I spoke with are Kathy & Rachel. I spoke with one other staff member, but did not get her name. All 3 were outstanding. I was terrified I needed eye surgery & the staff could not have been more positively responsive. Outstanding group and I shared this with Dr. Manning. "
Josef - 09/15/2022
" The person re-examining my eyes was very thorough. Thanks "
Betty - 09/15/2022
" betty "
Nan - 09/15/2022
" Professional ,outstanding doctor and staff. The best! "
Christine - 09/14/2022
" Very impressed with the doctor's medical assistant. She was able to answer many of my questions, was kind and thoughtful in her care. Very professional yet caring.
Is there a patient portal for patients to see a visit summary? Did not receive any such report to take along as is often customary and I always find these helpful. "
Carolyn - 09/12/2022
" I (and my husband, too) have continuously been given in the best care, courteousness and kindness. The doctors and support staff are understanding and exceptional (always there with a smile and handshake). This is very important to the both of us.
Thank you.
Carolyn R. Koller "
Burton - 09/11/2022
" Exceptional staff from doctors to receptionist.
Thorough, knowledgeable, attentive to details, friendly and listened to my concerns.
I forget the assistant’s name, but she was EXCEPTIONAL, incredible personality and people skills.
Great team. Kudos to Dr. Manning for his great team.
Keep up the great work. "
Mary - 09/10/2022
" The staff was very courteous and my Dr. Was
Excellent at informing me about the condition of my eyes "
Adolph - 09/10/2022
" You brought a new meaning to my ability to see my world again "
Pamela - 09/10/2022
" My issues are complicated. I felt I had a thorough exam but wish I’d returned to a question about magnifying my reading prescription both for small print in newspapers and books and especially on my cell phone when size cannot be increased. I’ve been a patient of Dr Manning for years and trust him.
On cleanliness question —ladies bathroom was scattered with torn paper towels. "
Raymond - 09/09/2022
" Very pleased with my visit! "
Terri - 09/09/2022
" I arrived on time for my appointment. I was in the office for a total of 1 1/2 hours. First a wait in waiting room. Then taken to a room for refraction and and dilation. Then had to wait for another room to open up for a retina scan to be available. The had to sit and wait again until a room was available for a room to be available to see provider. Then waited for provider. After saw provider had to wait to be checked out and rescheduled. Then due to optical not accepting my vision insurance again had to wait at optical to get a copy of my prescription to take to another optical for new glasses. Is this overbooking appointments? As there seemed to be an over abundance of staff members running around but not enough rooms to put the pat’s who need services. Please re consider your processes. "
Rebecca - 09/09/2022
" Carol is very patient and pleasant. I thank God for the care she gave my mother. Her assistant Tara was nice and will do well. PS: Tara’s earrings were beautiful and fun.
Patient: Rebecca Dixon
DOB: 9/14/34 "
F Elaine - 09/09/2022
" The check in people were very intent on something on their pc. No one was
at the counter being helped. Didn’t acknowledge patients
waiting to check in. Maybe their attention should be the patients
waiting. Do the computer work later. "
Harry - 09/08/2022
" All is well. The medical care is outstanding.
Harry in Pa.
"
Steven - 09/07/2022
" Dr Thode and his staff are top notch! Thanks for the excellent care!
Steve S "
Joyce - 09/05/2022
" Always appreciate our visit to your office for our annual visit
Clifford R. / Joyce D Martin "
Joanne - 09/04/2022
" Manning, Rommel and Thode Associates provide outstanding eye care and I absolutely recommend them to anyone needing help with seeing. I’ve had a total of four operations on my eyes—2 by Dr Manning and 2 by Dr Brod. Their operating staffs were incredibly caring, competent and professional. I now have correctable 20/15 in an eye that was so bad that I couldn’t see to even pay bills. I trust then so much that I had my 92-year old mother undergo cataract surgery with them so that she could keep her daytime driving license. The operation went very well. "
Ignacio - 09/03/2022
" Swift and friendly. Ashley was wonderful "
Miriam - 09/03/2022
" The eye specialist was very helpful in letting me know what was happening to my eye s
"
Carol - 09/03/2022
" Only comment is when patients are called for their appointment a nurse called the patients name then immediately said “and your birthdate is ……. This is a HIPAA violation saying an individuals name and their DOB in front of patients in the waiting room. Personal info should ONLY be given when the patient is alone not in front of others. This is certainly an easy thing to fix. "
Francis - 09/03/2022
" Long time to get an appointment "
Sandra - 09/02/2022
" Feel I was blessed to have the best Doctor at May And Grant Associates
"
Jeanie - 09/02/2022
" Everyone I interacted with were professional and caring.
Treated me like a friend would.
Very thorough with sharing the step by step
Procedure I would be receiving that day.
The text reminder the day before my appointment was appreciated.
"
Wilmer - 09/02/2022
" Charlene was an excellent technician and so was Dr Manning
Very enjoyable experience! "
Lyril - 09/01/2022
" There’s no other practice I would trust with my eye care. I continually refer others. "
Esther - 09/01/2022
" The appointment times are so far out which is a little alarming.
But I can deal with that "
Patricia - 08/31/2022
" I am an OLD patient! "
Kathleen - 08/31/2022
" I have been under the care of Dr. Manning for many years. The care provided by this practice has always been the best by far. My mother had several serious eye issues and I suggested she see Dr. Manning. He calmed her fears and worked to slow progression of her issues and maintain things at a manageable level. "
W Bratton - 08/31/2022
" Dr. Manning and Team are always excellent in all aspects of the Appt. "
Diane - 08/31/2022
" I have come to expect wait times at Eye appointments and this was better than most,
and I know from experience that it is hard to control schedules. Overall an excellent
experience and I’m being critical when I say the wait time was long, it’s just I know that
patient feedback is helpful as you try to institute new policies and procedures.
"
Cindy - 08/30/2022
" Thank You,
Cindy
Sipe "
Nancy - 08/29/2022
" My wife Nancy and I as usual were very pleased with our scheduled check-up with Dr. Manning, his staff from the check-in
to seeing Dr. Manning himself is always a pleasure.
Thank you,
George and Nancy Longan "
Mary - 08/29/2022
" Soo happy I switched to your practice! "
Holly - 08/29/2022
" I really appreciated the time Carol took with me to make sure she got my prescription just right. It was obvious that she really knows her stuff! I feel confident that my revised prescription will work well for me. "
Warren - 08/27/2022
" Things could not have been better. Ms. Rommel is the best. "
Richard - 08/27/2022
" I received care from the recently retired Dr Rommel for 20 years. I'm happy that her daughter is now my physician. Your service continues to be excellent.t. "
Laura - 08/26/2022
" Doctor and assistant were great. Receptionists only so-so. Scheduled my appointment wrong (card was not what I had agreed to), requiring me to call the next day. Another patient also returned to the office disgruntled about a mistake while I was in waiting room. Never an apology or empathy. "
Clifford - 08/26/2022
" Disappointed VSP insurance is no longer accepted. I must now find another eyewear provider. "
Darlene - 08/25/2022
" I find Dr. Rommel, as well as her Aides, to be courteous, calming, & informative. Pre-op & post-ops were well advised. I honestly can't say a single negative thing to write about. "
Carol - 08/25/2022
" Always pleased with the efficiency and sympathetic attitude of all care workers. Dr. Rommel is understanding and takes time to answer questions.and concerns. Very professional staff, health care workers and doctors. "
Gloria - 08/25/2022
" Everyone very nice and knowledgeable. Felt very comfortable with process. Just a lot of waiting and felt like an assembly line sometimes. "
Dorothy - 08/25/2022
" As usual the professionalism was top notch.No-one rushes to get you in and out in two seconds flat.They always make sure all your needs and questions are met and that you fully understand what to expect in the future. "
Susan - 08/24/2022
" My time with everyone was excellent. I could not have asked for anything better. I truly love coming there. Everyone takes wonderful care of everything. "
Dennis - 08/24/2022
" ++++😁 "
James - 08/24/2022
" Dr Manning and his team make cataract surgery very comforting and all are very informative. "
Rose - 08/22/2022
" Appreciative for my eye care from your office staff. "
Stephen - 08/20/2022
" I was examined by Dr. Manning. He has always been incredibly
nice and professional. The staff also could not have been any
nicer or professional. This practice is first rate and as long as I
can can go here, I would never consider anywhere else! "
Bethany - 08/20/2022
" The nurse was so kind to help us make sure patient was using the correct prescription glasses "
Linda - 08/20/2022
" Already have recommended to others. Very pleasant experience from start to finish.👍🏻 "
Herbert - 08/20/2022
" As always, great people don't great things. See you next year. "
Robin - 08/20/2022
" Everyone was helpful! Dr Manning was friendly , gave excellent explanations and was kind!! "
David - 08/19/2022
" Dr Thode listened to me and effectively diagnosed it was tome to operate on my cataracts "
Warren - 08/19/2022
" great job overall "
Barbara - 08/19/2022
" Everyone is very kind and helpful. My experience was top notch. Thank you all for the great experience.
"
Rosene - 08/19/2022
" I’m a very satisfied patient. I’ve been with your firm for 20 years and appreciate Dr Manning & his friendly personality. "
James - 08/18/2022
" Top grade service, always professional, always caring and answers all questions. "
Susan - 08/18/2022
" Everyone is very professional. "
Christina - 08/18/2022
" Everything was excellent however I received way too many texts, phone call and email reminders. I must have been reminded at least 6 times of my upcoming appointment. "
Howard - 08/18/2022
" Always treated very well when I come for my appointments. The treatment from the whole staff is excellent. "
Shirley - 08/18/2022
" Brad was very polite and knowledgeable. He did a good job. "
Emily - 08/17/2022
" Wait was longer than usual but understand with being short staffed. "
Steven - 08/16/2022
" Dr Thode is always excellent. So was his assistant (Carol) that day "
Beverly - 08/14/2022
" I was impressed that I didn’t have to spend hours getting my exam. My experience with my previous doctor in St Lou’s, Mo was not so accommodating.
Thank you,
Beverly Deshazer
"
Albert - 08/14/2022
" Always great care by staff and doctors! "
Barbara - 08/13/2022
" I have been extremely pleased with the care I have received from Dr. Thode and his staff. Recently I had a detached retina. Dr. Thode immediately made an appointment with a retinal specialist and the necessary procedure to save my eye was done within the next 3 hours. I am most thankful for knowing that my eye sight is in the best of hands. "
Thomas - 08/13/2022
" I had a very positive experience with Dr Thode. "
Barbara - 08/13/2022
" I discussed with the pre-exam technician that I was having a problem with double vision. She took it upon herself to have the optical department look at my glasses. The technician in the optical department adjusted my frames which took away the double vision. The pre-exam technician also double checked my prescription strength. It was correct.
Thank you. "
Michael - 08/13/2022
" Great visit, no complaints. I also was very happy with the staff assistance in obtaining new lenses. "
Donald - 08/13/2022
" I have had to wait considerably in past appointments. This one was great! On time and performed multiple tests efficiently. "
Katherine - 08/13/2022
" After having many appointments at the retina specialist, you guys have the best equipment to do everything with the eye! You have the retina specialist beat hands down. "
Patricia - 08/11/2022
" Carol was very thorough & knowledgeable! "
Steven - 08/10/2022
" Everyone was very pleasant "
Pamela - 08/09/2022
" I called with an issue I was having and my doctor was on vacation and was luckily able to see one of the other doctors in a very short time frame. Team playing at this facility! I was well taken care of !
Thank you!
"
Judith - 08/09/2022
" Very good experience. Kind, efficient, and knowledgeable staff.
Thank you ,everyone. "
- 08/09/2022
" Great place for excellent eye care. Recommend this facility to everyone. "
Marsha - 08/09/2022
" I was glad that the service was given individually and I did not feel like I was in an assembly line.The care providers were knowledgable and considerate.
The only request I make is that the personnel speak louder since we seniors have hearing issues. "
Mary - 08/06/2022
" I needed special drops because my eye pressure was high after cataract surgery. I asked the doctor if one small sample bottle would be enough for both eyes 2x/day for 4 weeks. Oh yes, he replied. I had to return to the office two additional times (almost 1 1/2 hrs. of driving from Willow Street) to get additional drops! I would have appreciated knowing that I would have to return several times to pick up additional drops, or should have gotten more drops at the first visit!
Otherwise my doctor provided excellent care. I would recommend this practice to others. "
Deborah - 08/04/2022
" i always have a positive visit. everyone is so kind & ready with an answer to a question or worry i may have. the care of my eyesight is in good hands. i am so grateful to have them for my surgical needs & yearly follow ups. "
- 08/03/2022
" It was one of the best eye appointments I’ve had anywhere "
Larry - 08/02/2022
" Great staff very professional and a pleasure to deal with! "
John - 08/02/2022
" Carole, the technician who tested and measured my eyesight was first rate. Cheerful, professional, patient and knowledgeable.
The visit with Dr. Rommel, my first with her, was excellent. She projected real sincerity and had a great "bedside manner."
Great overall experience. "
Russell - 07/30/2022
" The care I received was fantastic and I would recommend this 👌 eye care group to anyone. I received the Best of care thank you all. Take care God Bless Russ "
Sherif - 07/29/2022
" The best doctor and the best team. "
Esther - 07/29/2022
" The young man who initially saw me and checked my eyes is a WONDERFUL ADDITION to your staff. What a PLEASANT and engaging young man. And Dr Manning is EXCELLENT!! (Hope he doesn’t retire too early. Need him around to care for my eyes as I go thru old age. 😊). WONDERFUL SERVICE AS USUAL!! "
Sandra - 07/29/2022
" The doctor was the best and always answer all questions "
Warren - 07/29/2022
" Everything up to this point has been great. Zero stress. I have met Dr. Rommel, she explained everything to me, and I am confident going in for my cateract surgery. I would recommend. "
Miriam - 07/28/2022
" This was the best appointment time that I have experienced. After checking in, the doctor was soon in to see me for my eye checkup. Very pleased "
Donna - 07/27/2022
" Excellent care, service, support, knowledge of the doctors, assistants, staff. . One feels reassured of best eye care with a respectful and genuinely caring spirit given to the patient. "
Robert - 07/26/2022
" Would recommend this eye care facility to anyone! "
Kent - 07/26/2022
" Dr Rommel is just like her mother was. Very courteous and informative. "
James - 07/23/2022
" High professional standards throughout... "
Nancy - 07/23/2022
" I hurt my eye and was scared and very concerned that I may have torn the cornea. The triage nurse was kind and scheduled me for the next day to be seen. When the doctor told me that I was not seriously hurt, it was a huge relief and I was thankful. "
Nancy - 07/23/2022
" I hurt my eye and was scared and very concerned that I may have torn the cornea. The triage nurse was kind and scheduled me for the next day to be seen. When the doctor told me that I was not seriously hurt, it was a huge relief and I was thankful. "
Michael - 07/22/2022
" Professional, courteous, prompt. Excellent. "
Paul - 07/22/2022
" We love this place! "
Debra - 07/20/2022
" I always feel at ease when seeing Dr. Manning and his staff. Couldn’t get better care anywhere! "
Unni - 07/20/2022
" The waiting time was all together 50 min
Dr Thode was highly recommended to me that’s
Why I decided to wait it out "
Betty - 07/20/2022
" everything was great Had great sevice "
Judy - 07/19/2022
" I rated the wait time as fair, only because there was a computer glitch going on; the staff was very apologetic regarding this. "
Marianne - 07/16/2022
" The patient is my friend who has advanced Alzheimer’s. The staff was as gracious as possible dealing with her. Thank you so much. "
Robin - 07/16/2022
" Been with Dr Manning for years entire family and all staff are great. "
Rosabel - 07/16/2022
" 110% and beyond excellence "
Millie - 07/16/2022
" Dr Manning is an excellent provider. "
Laura - 07/13/2022
" Cindy was great. Being vision impaired, I really appreciated her introducing herself. I wish ALL the staff did that! "
Paul - 07/13/2022
" I was the 8:15 appt. I checked in at 8:05, just before
the 8:30 appt for same provider. I was called at 8:15.
Due to other commitments later that morning I asked
assistant to not dilate my eyes. This lead to a short,
1-2 minute conversation. Normal tests were done.
Then I was asked to wait for another room to be available.
I waited approx 10 mins. Room became available,
Waited less than 5 minutes for provider who quickly
reviewed my file, then examined my retinas and we
we're done. Went to checkout, 2 others ahead of me,
including the 8:30 appt patient! Obviously everyone
is a different situation. But I struggle to understand
how the 8:30 appt was done before me. I checked out
at 9:05. The care is very good but I think of going to
a less busy practice for a routine exam. "
Mary - 07/13/2022
" My appointment was for 2PM, got out about 4:40. "
Michael - 07/13/2022
" Francis is the greatest. A true gentleman "
Lynn - 07/13/2022
" All the staff I met with were personable, professional, efficient and helpful. Thank you to the team! "
Lynn - 07/13/2022
" All the staff I met with were personable, professional, efficient and helpful. Thank you to the team! "
James - 07/12/2022
" Dr Thode as always, was empathetic and clear in his discussion. Dr Thode is the best and the outcome of my corneal transplant exceeds all that I could have hoped for. On yesterday’s visit, I especially appreciated the time and care spent on my refraction exam in order to get it right. "
Frances - 07/09/2022
" Dr Thode was excellent. Explained everything clearly and was very knowledgeable about treatment options. Very pleasant and encouraging. "
Ruth - 07/08/2022
" It was a very good experience! Everything went smoothly! I will recommend them to everyone I know! "
James - 07/08/2022
" I have sent a few people already. "
William - 07/08/2022
" This staff is very friendly and accommodating and I left with a clear understanding of the diagnosis. "
Deborah - 07/08/2022
" Debra was wonderful. She really made me feel comfortable. "
Christian - 07/08/2022
" Was a good experience. "
Lucinda - 07/08/2022
" Everyone was very kind. It was a. Very busy day and they couldn’t have been any better. Someone was always taking patients from one station to another. Awesome teamwork!’ "
Joyce - 07/07/2022
" Would recommend Dr Manning as an excellent doctor. Have gone to him many years & have recommended him to others who now go to him.
"
- 07/07/2022
" Cindy has been fantastic to work with! She has so had much patience as I am trying to find contacts that work best for my prescription and keep trying various options! We are very close to finding the perfect fit, thank you! "
Nancy - 07/07/2022
" Everyone was so kind and caring. "
Marvin - 07/07/2022
" I am very happy with the results of my cataract surgery and Dr. Rommell was very courteous, informative and professional. "
Sharon - 07/07/2022
" It was an amazing experience. I will send all my friends there "
Melissa - 07/06/2022
" Everything went great. Everyone was very nice and informative. I would like to tell you though about my checkout experience. When I was checking out the staff that checked me out was great however the staff that was sitting next to her was actually nodding off at the desk. I looked at her and her eyes were closed and her head was bobbing up and down. I personally thought it was hilarious however it was very unprofessional. "
Sarah - 07/02/2022
" Been coming to this office since the first cataract surgery
@ 48 yrs old w/ Dr Raich. Dr Manning is tops
as are the staff.
"
Jacob - 07/02/2022
" Bobbie Joe was very helpful, courteous
and informative. She was very knowledgeable
and explained everything.
Dr. Rommel was very knowledgeable and
professional. She explained everything to me,
so I could understand what is next. "
Sheldon - 07/02/2022
" Great experience. Staff very speedy and efficient. Best customer service received in quite awhile. The doctor very professional and informative. All in all an excellent visit. "
Jane - 07/02/2022
" I gave a very good on a few things only because the wait time was long. The staff continually apologized for the back up and stated that the day before a holiday weekend was always very busy and I understood completely. Overall I always have an excellent experience at this office and feel I receive the very best in medical care. "
Victor - 07/02/2022
" Dr. Rommel is a great and companionate Doctor. She is well informed
"
Mary - 07/02/2022
" Thanks "
Phares - 07/01/2022
" First class organization from the girls who check you in to Dr Thode. "
Marcia - 07/01/2022
" Dr Manning is an expert ophthalmologist and also able to explain to me everything necessary to maintain healthy eyes. I appreciate him and his practice very much! "
Marcia - 07/01/2022
" Dr Manning is an expert ophthalmologist and also able to explain to me everything necessary to maintain healthy eyes. I appreciate him and his practice very much! "
Nancy - 06/29/2022
" This was my first visit to this practice having moved from MD. I was VERY pleased with the entire experience! "
Judith - 06/29/2022
" Dr always looks very professional "
Mary - 06/29/2022
" I wanted to get new glasses but My Husband had a fit at the 600.00 price quotes "
Emma - 06/28/2022
" Dr Thode remains as one of my valued providers. I trust his judgment and his expertise in caring for my vision. "
Sally - 06/27/2022
" Dr Manning and staff always courteous and professional. Appointments are on time and efficient. "
Russell - 06/26/2022
" Informative and very proactive in treating my condition "
Kevin - 06/25/2022
" I was treated with complete professionalism by eveyone involved though the process of getting my cataract diagnosis, surgery and follow up exam as well as setting up one year follow up appointment. I would highly recommend Manning, Rommel & Thode Associates for their eye care needs. "
Roger - 06/25/2022
" My only concern is the wait time. Everything else was great! Staff and Drs. are terrific!!
"
Linda - 06/24/2022
" Every one was so nice ,nand explained everything clearly. "
Laura - 06/23/2022
" Sarah and Dr. Manning provided excellent care. Their professionalism was was noted and appreciated! "
Michael - 06/23/2022
" A properly professional medical care facility that
seeks total care of the patient. Dr Rommel and staff
shows total involvement in the positive outcome of the
individual. "
Thomas - 06/23/2022
" Was a little apprehensive about this, but after being called, I was amazed at the concerns about this visit and how they took the time to just talk to me. I'm very happy I made the decision to have the surgery. It was a very good experience. "
D Jean - 06/23/2022
" 😐 "
Grace - 06/23/2022
" Love when I am seen on time. "
Margaret - 06/23/2022
" As always checking out is the bottleneck at the office. "
Rafael - 06/23/2022
" Staff and doctor are very professional and show much concerns about my eye health.
"
Doreen - 06/23/2022
" Very friendly informative for a first time patient I appreciated that . "
Mary - 06/23/2022
" I always appreciate the friendliness and professionalism at this practice. "
Patricia - 06/23/2022
" Everyone is always very professional.
From my personal experience i have not had to wait past my
Appointment time. Dr. Manning and staff have always made me feel
Confortable and that my questions and concerns are important
To them.
"
Thomas - 06/22/2022
" Your office initial contact with me was a young blonde haired gentleman that I didn’t get his name. He was excellent in securing initial tests. He was courteous and very efficient. I then saw Dr Thode who was equally proficient. He explained my floaters and potential retina issues and gave me a prompt referral to a retina specialist scheduled for tomorrow. I am completely happy with the professional treatment I have received to date. Dr Thode also possesses
a wonderful bed side manner. I am very gracious that I am able to be a patient of your office during my time of need.
Thank you!
Tom Getz "
Carol - 06/22/2022
" Thank you, all. "
Robert - 06/22/2022
" Make sure to ask for date of birth when greeting the patient. "
Virginia - 06/21/2022
" Most thorough exam very pleased "
Elisabeth - 06/19/2022
" However, we had to wait quite a long time to see the doctor. Those doing the first tests were very good but then had to wait for about 45minutes to be seen and evaluated by the doctor. Not sure why the time in between was so long. Thanks. "
Elisabeth - 06/19/2022
" However, we had to wait quite a long time to see the doctor. Those doing the first tests were very good but then had to wait for about 45minutes to be seen and evaluated by the doctor. Not sure why the time in between was so long. Thanks. "
Kathleen - 06/16/2022
" All staff are exceptionally courteous, friendly and caring! "
Susan - 06/16/2022
" Have seen Dr. Manning for years for my eyes care. Have always been very satisfied with my visits. "
Roy - 06/15/2022
" Dr Manning and his staff has always put his patients as a top priority.
Thank you . "
Karen - 06/15/2022
" Dr. Rommel was very thorough and professional. The entire staff is courteous and professional. "
June - 06/14/2022
" I have always had a very good experience during my office visits and would not consider going anywhere else.
"
Melissa - 06/14/2022
" As someone with vision/eye issues, I appreciate a medical team that is thorough, takes time to explain things to watch for, and listens to any concerns I have. This is Dr. Rommel and her staff. "
Robert - 06/12/2022
" I still have the problem then I came to see the doctor about. If I heard her correctly there’s not a lot that can be done to change it because it is inherent in the other problems that I present that it might result in this behavior. Hi I feel like it is not only my eyes but it also has something to do with the glasses I have had my photos for many years and have never experienced this problem before. I think that there is something going on in my bifocals to prevent me from reading and also being able to see close up objects. I am having to close one of my hours to be able to see through my other eye I need to have Dr Owen will be in touch with me for another appointment and or referral if she feels I need to see a specialist. Thank you very much Robert Olson OK no show "
Thomas - 06/11/2022
" This was a routine checkup with no problems whatever. "
John - 06/11/2022
" All good "
Patricia - 06/10/2022
" Dr. Thode always goes above and beyond standard care for every appointment I have with him. He is an excellent physician. "
Jay - 06/10/2022
" The staff was good the ladies out at the front desk for accident "
James - 06/10/2022
" It would be nice to get a one page printout on what procedures we completed during the visit. "
Fiona - 06/08/2022
" From check in to check out it was wonderful. Cindy was so sweet and thorough. Bobbie Jo and Brad were amazing and Dr Thode was superb. "
Daniel - 06/07/2022
" Every visit is very professional, and the staff is courteous and happy. "
Barbara - 06/05/2022
" Great experience. Love my new "eyes" (cataract surgery). Dr. Adam Thode is the best! "
Darlene - 06/04/2022
" I was super impressed by everyone I came in contact with. The young lady who did my first step of the exam was absolutely sweet in making me comfortable every step of the way. Dr. Rommel was excellent in diagnosing my problem, and explained all that lays ahead with my care and recovery. My questions were all answered in the most informative manner. I am looking forward to my next step to healthier eyesight. "
Jerry - 06/04/2022
" Dr Thode and his staff did an excellent job. My surgery was painless and the results were very positive and noticeable. I highly recommend this office for laser eye surgery. "
Jon - 06/02/2022
" I really have no complaints about anything pertaining to the office or staff. "
Dawn - 06/02/2022
" A very pleasant experience. "
Nancy - 06/01/2022
" All of the medical staff that I came in contact with went above and beyond to be pleasant and informative. Dr. Thode did a great job in explaining my current issues and what may be in the future for me. I appreciated that. I highly recommend this practice and Dr Thode. "
Eric - 06/01/2022
" Having had my Corneal Transplant performed by Dr. Manning, I was hesitant at first allowing another doctor to work with my eyes. My eyes are extremely sensitive to light, and sensitive to any handling, enough that until being diagnosed with Keratoconus, I needed someone else to put in any eye drops. My first experience with Dr. Those was due to needing a broken stitch removed, which he made me very comfortable prior to removing it. Since then, I have been receiving all my follow up care from him. I have been impressed with every individual that works in the office, and still see staff members with the office since I started going there in 2002.or 2003. The office moved within that time frame, and employees staying with a practice that long including moves, speaks a lot for the doctors alone. "
Sara - 06/01/2022
" Everybody is always so professional. "
D - 06/01/2022
" The Associate staff person who did the testing, eyedrops, etc., was VERY good.
Dr. Manning is personable, competent, able to put patient at ease....superior!! "
Carol - 05/29/2022
" My doctors medical assistance was Bobby jo she was very professional and extremely helpful and nice "
William - 05/28/2022
" The staff had it all together super
The nurse are sharp and on the ball
Nothing gets missed
"
Thomas - 05/28/2022
" The best eye care in Lancaster. "
Kay - 05/28/2022
" I really appreciate the expertise of Dr. Rommel and Carol, the technician who performed the eye tests. Vickie, the check-in receptionist, also was friendly and efficient. Thankyou to all of you for making my visit so positive!
Kay Hursh "
Marjorie - 05/27/2022
" Most impressed with the entireoffice very professional and in a very friendly atmosphere "
Kenneth - 05/27/2022
" Over all, my experience was outstanding. From the time I enter the office till I walked our the door. The service and respect was outstanding. "
Randy - 05/27/2022
" So thankful that this office exists! 100% happy as everyone that I was in contact with smiled, compassionate and courteous.
These qualities did not exist at a previous practice. So refreshing when the team works with you and not making you feel horrible due to scheduling conflicts or the scheduling department telling me I was diagnosed then lie to the doctor that they didn’t tell me.
I found my forever home! Hope to see you there!
Randy S.
"
Roy - 05/26/2022
" Great doctors and a professional staff!! 👍👍 "
Kenneth - 05/26/2022
" Having lot of trouble connecting thru portal and staff was very helpful but still unsuccessful. Have several follow up questions for Dr Manning but was hoping to ask them thru portal.
Suppose I will have to call and leave message? "
John - 05/25/2022
" Excellent "
Denise - 05/24/2022
" My appointment was 9:00 a.m. and Cindi did not take me back until 9:25 a.m. or so. Felt she was very flustered. The assistant that helped me with the doctor did a fine job. "
Alvin - 05/22/2022
" Very good!👍 "
Charles - 05/22/2022
" I was working with Dr. Manning. I’m really enjoy working with him, he answer all my questions gave me the right instruction and everything came out very well. I really appreciate him for taking care of me. Really a nice person and a good doctor my opinion. "
Clifford - 05/21/2022
" Everyone I was cared for by was kind and knowledgeable. The woman who scheduled my surgeries was wonderful. Your staff also took care of the situation when I did not recieved my eye drops when I should have was also kind and got me taken care of. Thank you to all those in your practice. "
Dorothy - 05/21/2022
" Everyone was friendly, courteous and knowledgeable. I would recommend them to anyone in need of the cataract surgery. "
Jane - 05/21/2022
" Dr. Manning and his staff is the best! Explains everything! Would never want to go anywhere else. "
Emily - 05/20/2022
" I have always gotten the best of care by Dr. Manning and staff.
Emily "
Stephen - 05/20/2022
" Excellent Doctor Dr. THODE "
Julie - 05/20/2022
" The girl that did my exam was sooooo kind and made me feel very comfortable. "
Joanne - 05/19/2022
" Dr. Manning is the “BEST”.
Pleasant, informative, very knowledgeable and smart.
Of my Doctors, Dr. Manning is among the excellent. "
- 05/19/2022
" Courtney was awesome! She went above and beyond to help me. I can’t say enough about how attentive she was. "
Mary - 05/19/2022
" I understand the wait time - all because of good ole Covid. I think it might be helpful sometimes to mention a backup to those who are in the waiting room- it does seem to help with being patient.
I was ok with it and I always have a book with me just in case I do have to wait ( in any office). "
Maryanne - 05/17/2022
" Very nice staff, office and Dr. Thode, is an
excellent physician. "
Linda - 05/17/2022
" I already recommended you to my daughter. "
Kenneth - 05/15/2022
" This visit was Problem Focused and the Entire Team was very professional and efficient.
They secured a appointment for me the next day and Dr Rommel was so VERY complete in her evaluation and advising me of any risks and diagnostic options.
Thank You,
Kenneth D. Loeffler II, DMD MAGD "
Steven - 05/15/2022
" We were referred to Dr. Manning by Scheie Eye Institute in Philadelphia after a traumatic eye injury. Our overall experience with Dr. Manning, and each staff member we've had contact with, has been excellent. Most importantly, Amy in scheduling has gone above and beyond to assist us. She has always made herself readily available, has been consistent and diligent with the tasks at hand, and has reliably followed up with any and all necessary information. She even made it a point to meet us in person after our initial consultation. We feel that we are in very good hands, both professionally and personally. "
Lee - 05/14/2022
" Great overall experience. "
Mark - 05/14/2022
" Dr Thode is thorough and approachable "
Carol - 05/14/2022
" I was very impressed with the chalazion being removed the same day of my appointment. Staff was wonderful and it went quite smoothly with some laughs in-between. On the whole, very satisfied with staff and appointment in general. "
Linda - 05/14/2022
" Office and staff excellent. Excellent care, service, friendliness from check in to check out!! "
Sandra - 05/13/2022
" Staff at the desk seemed overwhelmed. "
Alessandra - 05/13/2022
" I would have given an excellent overall.
The care provider was very knowledgeable
but could be a bit more warm and personable. "
- 05/13/2022
" Very Professional office...Cindy was great. I will return. "
Jeffrey - 05/13/2022
" Dr. Manning has been a pleasure to work with on this cataract surgery. And the results thus far are wonderful.
I believe Danni? or Danielle was the assistant who walked me back to the room and did the initial exam setup and drops. She has been the assistant at several of my visits. I think she is excellent at what she does. Professional and very personable. She listens and has wonderful interaction with patients. Everyone there has been helpful, but I think she is one of the best at her profession.
Sincerely,
Jeff Raught "
Karen - 05/13/2022
" The medical assistant was especially caring. She smiled and asked questions about my medical history in a very caring and attentive way. Dr. Rommel also was very kind and caring. She also smiled and made sure that all my questions were answered. So many times I have been to doctors whose staff are so busy that they barely look at you. I appreciate the direct eye contact and smiles of your staff. It really eases the apprehension of going to the doctor. "
Patricia - 05/12/2022
" It is a pleasure to be their client "
Gary - 05/12/2022
" The best care ever!!! Dr Manning is super. "
Robert - 05/12/2022
" Everyone was very knowledgeable and efficient "
Patrick - 05/11/2022
" I have been coming to this practice for over 30 years.
Always first class. Smart people excellent care "
Rosabel - 05/07/2022
" Excellent service and customer service and very clean I loved the experience . "
Michele - 05/07/2022
" My ratings of excellence across
the board mostly say it all!
I would add that I felt very welcome!
I am grateful that this stellar eye
care practice is near my home!
"Thank you" to all! "
Keith - 05/07/2022
" Very pleased with the care I received "
Ronald - 05/06/2022
" DOCTOR AND STAFF A+ "
Sylvia - 05/05/2022
" This office is very efficient. "
Richard - 05/05/2022
" Everyone I interacted with was courteous and professional. "
John - 05/05/2022
" A older nurse at the welcome desk was
rattled that I was an hour early for my
appointment but I havevto use Red Rose
Access. Then when I asked "The length off
the appointment"? She became very irritated
the nurse didn't seem to understand the ?.
After asking severable times she continued
reiterating that I was early. "
Judy - 05/05/2022
" Dr. Mannng always rates excellent! He is always pleasant, helpful and takes time to answer all my questions. "
David - 05/05/2022
" Too notch!
Thanks! "
Robert - 05/05/2022
" Thank you to Dr. Thode for the wonderful and professional care he provided.To the office staff and surgery center people who carry the biggest load, THANK YOU GUYS especially.
Bob Seibert "
Mary - 05/04/2022
" This was my first visit to your practice. I felt I was in good hands with Bobbie Jo. She had a pleasant and caring approach. Dr. Thode gave understandable explanations and answered all my questions. "
Nancy - 05/04/2022
" They all do a very good job. "
William - 05/04/2022
" Great team of people. I enjoyed their company
during my time spent in the office. "
Sharon - 05/03/2022
" Except for the wait (see below), the service, care, and facilities were uniformly excellent. However, we waited for more than two hours. We respect triage delays, but if the problem was due to overscheduling please improve your practices. Also, in such cases please let the patients how long their wait is likely to be.
Shayna Manheim, re: appointment on 5/2/22 "
Kathy - 05/02/2022
" I have had bouts of panic attacks associated with dealing with medical procedures and doctors. This now has changed in the past month that I was a patient at Manning, Rommel & Thode Associates. Dr. Bethany Rommel and her staff explained my condition with my eyes and how they could provide me with the best step by step correction measures possible. They stood by their words of encouragement and care. I would highly recommend Dr. Rommel and the staff at Manning, Rommel & Thode Associates to anyone.
Kathy
Millersville, PA "
Richard - 05/01/2022
" I must of had interactions within the whole practice and each person handled themselves professionally, from checking to checkout. "
David - 04/30/2022
" Everyone was very professional but also very open and I felt like they all knew me even though it was my visit. "
James - 04/30/2022
" Nice meeting the new Dr. Rommel. "
Deborah - 04/30/2022
" For having to be added in to the schedule at last minute, I was taken care of right away. I really appreciated the physician’s transparency about the cost of the antibiotic drops. I was relieved to have my eye pain relieved when she removed the splinter. Thank you! "
Elton - 04/30/2022
" My only complaint is the wait time. I've been coming to your office for 10 years now, and it generally takes me 90-120 minutes to get through my appointment. Surely someone in your office can figure out a better way to schedule. "
Sandra - 04/29/2022
" Everyone was very kind, professional & on time. It means so much! "
- 04/29/2022
" Very sad you’ll no longer accept VSP and I’ll have to find a new Dr. "
Barbara - 04/29/2022
" Very organized. Positive, upbeat atmosphere.!! "
Larry - 04/29/2022
" Always a pleasant experience from the checking in, to the dr and checking out. Definitely recommend this office. "
Peggy - 04/28/2022
" Dr. Manning is knowledgeable, kind and compassionate. I received some bad news, and Dr. Manning was very good at explaining my options and his recommendations moving forward. He gave me hope when I thought none existed. The staff was helpful and pleasant. Much appreciated. "
Diane - 04/28/2022
" The medical assistant that took care of me was great! She explained everything to me as she did it. She was friendly and made my visit very enjoyable. She deserves kudos. "
Michael - 04/28/2022
" Top notch experience as usual. "
Ruth - 04/27/2022
" I felt I had a thorough exam & was seen promptly by the doctor who explained my condition & the procedure. The appt went smoothly & I was done in less than an hour! "
Joseph - 04/27/2022
" Thank you to Dr. Manning and the entire staff for providing such excellent care and service! "
Lisa - 04/27/2022
" Dr. Manning was great, as was his assistance. "
- 04/27/2022
" Very much appreciated the desk professional's attention to detail with regard to insurance. Cindy, contact tech is excellent!
"
Sandra - 04/26/2022
" I have always had and expected to get the best care from MR&T. "
Anthony - 04/24/2022
" Dr. Those was great. I don’t think you could get anyone better . The entire staff treated me great. Thank you. "
Steven - 04/23/2022
" I learned more about my eyes than in the 68 years I have been alive. Adam Thode was very professional and answered all my concerns. Dombroski said they were good and I agree. Extremely happy with my sight. Awesome experience. Thank you "
Carol - 04/23/2022
" The ONLY complaint I have is the inflexibility in making the next appointment for an annual exam. Doctor Thode indicated an appointment 8 months out, January 2023. My husband has an appointment in April 2023. I suggested that making the appointment for the same time would be beneficial to us. Without further justification, the scheduler insisted that my appointment MUST be January. My thinking is that the benefit of April appointments for both of us outweighs the delay in an annual diabetes exam. "
Sandralee - 04/23/2022
" I was very impressed with every aspect of my eye surgery and overall experience.
The office personnel were very pleasant, and my visits with the nurse prior to my
time with Dr. Thode felt complete. This lady answered all my questions.
Dr. Thode was happy to see my progress and I was also delighted to be able to have much
clearer vision. "
Mark - 04/22/2022
" i keep comming back! "
Cheryl - 04/22/2022
" I would like to thank you
for everyone's assistance "
Denise - 04/22/2022
" Staff was great and took the time to listen to my concerns and find resolutions "
Barbara - 04/21/2022
" Very friendly staff. Took time to answer questions and discuss procedure with an old woman. Thanks for the great experience. I can’t wait to see clearer. "
Anitra - 04/21/2022
" Dr. Manning and everyone in his office has always treated his parients with the best care and professionalism! My mother and several friends are also his patients and feel the same way. A friend recommended him to me many years ago and I am so grateful. "
Joan - 04/20/2022
" Dr. Manning and his associates were very courteous and helpful. Was a very good visit with this group. "
Timothea - 04/16/2022
" The front desk staff could use improvement with their attitude and customer service. I would have rated excellent if I’d had a better experience with the one with whom I had contact at the intake. "
John - 04/15/2022
" All staff are very friendly . Dr. Thode is awesome "
Barbara - 04/15/2022
" Dr. Thode diagnosed my problem immediately (retina detachment with multiple breaks) and referred me to a retinal specialist. He explained the importance of correcting the problem so that I would not loose my sight. I am so appreciative of his positive feedback and concern. "
Cynthia - 04/15/2022
" Dr. Manning and his team are exceptional caregivers. I routinely recommend Dr Manning. My husband sees Dr. Rommel and is just as satisfied. "
Ronald - 04/15/2022
" I have had Dr. Manning as my eye doctor for many years and have always had excellent care from him and his staff during that time. Thank you Dr. Manning and staff.
Ron Bowman "
Carolyn - 04/15/2022
" The office atmosphere is great . The staff is attentive and professional. "
Rita - 04/14/2022
" I do refer anyone who asks to Dr Manning. He's great. I always feel that he really wants to help and is pleased when he does.. "
Dean - 04/14/2022
" Just great people to work with. Excellent facility "
Kathy - 04/14/2022
" The people are ext helpful and courteous.👀 "
Michael - 04/12/2022
" Greatest place ever most importantly I can see again !!! Thank you "
Carol - 04/12/2022
" I waited 1 hour and 20 minutes in the waiting room before I was called back. "
Richard - 04/09/2022
" Very professional staff from check in to medical tech to doctor. Very pleased with this practice "
Cheryl - 04/09/2022
" All the staff wonderful and Dr Bethany Rommel is meticulous with care and information. So glad that she followed in her mother’s footsteps! It was a smooth transition for me as a patient! "
James - 04/08/2022
" My first time seeing Dr Rommel and found her to be very kind and professional during my visit with a very good understanding of my treatment and followup care "
Cheryl - 04/07/2022
" I have been a patient for many years. My husband and sister also are patients. My father was until he passed away at 99. We all receive excellent care "
Bette - 04/06/2022
" Dr Thode and staff were excellent. Recommended your practice to my daughter who has made an appointment with Dr Thode too. "
Margaret - 04/05/2022
" I'm not good at waiting - got there at 2 for a 2:15 appt, left at 4:15... just seemed like a long wait (most of the wait was for the doctor to come into the room). However, Dr Rommel and all the staff were extremely professional and courteous. "
Jane - 04/02/2022
" Great. Wish it was closer to Manheim. :)
"
Dennis - 04/02/2022
" The staff is very professional and pleasant. It may seem like an odd comment, but I felt "comfortable" from scheduling my appointment until checking out.
"
William - 04/02/2022
" Dr. Beth Rommel is a wonderful addition to the staff. I am very happy with the gentle and courteous care I received. "
Scott - 04/01/2022
" Always a great experience with these Dr's. and staff. "
Harriet - 03/31/2022
" Very relaxing atmosphere; friendly and helpful staff; thorough exam
"
Lee - 03/30/2022
" From the top down the staff is outstanding! "
Kenneth - 03/30/2022
" Great job from all "
Dominick - 03/29/2022
" Very efficient and professional physicians,staff, and office. "
Carole - 03/29/2022
" Everyone was very helpful and kind. I was nervous but they helped me get over it. "
Joseph - 03/26/2022
" At the end of my visit Iwanted a copy of my Rx and was told that I would get it at the optician’s area. I when and
Had to wait for staff to finish up w/ other before I could
request my prescription. I would have preferred obtaining
It as I was checking out. "
Lana - 03/26/2022
" I couldn’t be more pleased! "
Michael - 03/26/2022
" Excellent from 1st visit to the last visit "
Paul - 03/25/2022
" Good "
William - 03/25/2022
" Always a pleasurable visit. "
Bonda - 03/24/2022
" My recent appt. Was not with Dr. Manning. His assistant was very helpful. I have recommended Dr. Manning to others. I have always been completely satisfied with his practice "
Cheryl - 03/24/2022
" Called with an urgent need to be examined, and was seen the same day. Highly recommend this practice. "
Mary - 03/24/2022
" I am grateful for having you as my care provider "
Nancy - 03/24/2022
" everyone was so positive and upbeat yesterday from the front desk experience, technicians and doctor. You are create a safe space with happiness during covid! Wow. "
Keith - 03/23/2022
" Dr. Thode is compassionate and attentive to our needs. "
Maria - 03/23/2022
" I love your service "
Molly - 03/23/2022
" This was the best eye doctor appointment I have ever had in my life. "
Mary - 03/22/2022
" The wait was long but I feel the care I received makes the inconvenience tolerable. Dr Manning is knowledgeable, gentle and takes her time. I’m happy with my experiences in this practice.
"
- 03/22/2022
" Great appointment, on time and thorough. Everyone was pleasant and helpful. "
Carol - 03/22/2022
" Wait time is not good. "
Arthur - 03/22/2022
" Very friendly and informative. Great care. "
Vincent - 03/19/2022
" They take their time to make sure your eye are to the best they can get. "
Maria - 03/19/2022
" I was highly recommended to see Dr. Thode to assist my Retina surgeon, and perform a combo surgery. Dr. Thode was very thorough in explaining the procedure he was going to perform, while he also showed knowledge of the other procedure that would take place on the same day. Both surgeries were done and I had no complications, Dr. Thode has shown compassion and explained everything in a professional manner. I AM VERY VERY PLEASED WITH DR. THODE and all the staff’s team work. A month after my surgery, and all is good. "
Sandra - 03/17/2022
" I had serious concerns and they worked me in the schedule which I really appreciate it thanks for the fast service "
Scott - 03/17/2022
" 20/20 Great experience from clinical through surgery and post surgery follow up appointment. "
Alberta - 03/17/2022
" Dr. Rommel and everyone I met
from , check in to testing to getting glasses were great. It was a relaxing experience.
"
Kevin - 03/17/2022
" Always an awesome visit, being taken care of by an awesome staff. "
Lawrence - 03/17/2022
" Carol was a huge help. There were a lot of details she provided that had been missed on previous visits; if she had been there when I was deciding between trifocals or moving to progressive, I would have saved a lot of money by staying with trifocals. So much NOT told to me on that initial visit. But this visit--Carol helped a lot. Very thorough and patient. "
Glenda - 03/16/2022
" Best medical practice I've ever experienced! Every person I met welcomed me to the practice. Everyone was professional, friendly and courteous. Thank you so much for the excellent care. "
Patrice - 03/14/2022
" I must admit I was very surprised when I entered for my appointment that no staff members were wearing masks and at that time most patients weren't either. My husband is fighting lung cancer and we have basically not been in public during this pandemic. Once the staff was aware of my situation they were very quick to either ask if I wanted them to mask or they were masked around me and this was greatly appreciated! I have been a patient of Dr. Catherine Rommel's for a long time and hated to see her retire. Dr. Bethany Rommel is so nice and very thorough, just like her Mom. She explains everything, is patient and answered all the questions I had. She put me at ease last year at my first appointment and this year was no different. I felt the office was very busy and wait time seemed long, especially since I had an 8:30 a.m. appointment. That would be my only somewhat negative comment. Otherwise EVERYONE was courteous, professional and very helpful. This is very much appreciated. "
Kathleen - 03/11/2022
" I was so thankful that I could be seen as I was quite concerned since my eye was not improving since I had been at Urgent Care on Saturday. "
Gene - 03/11/2022
" The entire staff was very helpful and a pleasure to work with. "
Patricia - 03/11/2022
" No complaints! "
Geraldine - 03/10/2022
" Except for the very long wait between testing by the medical assistant and the doctor, I was pleased with my care. "
Dianne - 03/10/2022
" As you can tell, my husband and I have been very pleased with your service. "
Charles - 03/10/2022
" Technician Carol was the only provider I saw this visit, and she was all I needed. Her care, her knowledge, her understanding, her complete focus on me as a patient, and her kindness were absolutely superb. I will request her when I return for my annual visit in July. "
Cheryl - 03/10/2022
" Too many people are scheduled to stay on time. "
Linda - 03/09/2022
" I have complete confidence I Dr Manning and his staff "
Paul - 03/09/2022
" Staff is always pleasant and helpful. I had an issue with my eyes and wanted an appointment ASAP. Called late in the afternoon and had an appointment at 9 AM the next day with my care giver. "
Patricia - 03/09/2022
" My husband's new glasses are a good improvement. My new drops leave my eyes more lubricated and less red. We are very pleased. "
Cynthia - 03/05/2022
" I was hoping Dr would change my lens intensity after I try my eye lubricants. They are too strong for distance and blurry. "
Sylvia - 03/05/2022
" My appointment fell on an incredibly busy day , which I assume was the reason for the long wait to see the doctor. All is good and considering everything, the wait was okay. "
Karen - 03/05/2022
" The office staff, med assistants, Dr. Thode & his surg team were all extremely proficient @ their job, courteous, & patient focused. Unlike an attempt to schedule for exam/cataract surg w/ my ex-ophthalmologist, ALL appointments here were honoured & on time w/ an friendly staff. Dr. Thode was very understanding of my concern w/ the rt. eye (my 1st) being slower to return to norm after the surg, calmly reassured me it would, & gave a follow up call several days later. They get it! "
David - 03/04/2022
" Bring back the Keurigs... "
Janet - 03/03/2022
" I was seen promptly, treated with respect, and given all the information I needed. "
Joan - 03/03/2022
" Very good appointment I appreciate your caring "
Clifton - 03/02/2022
" It's Always a Pleasure to visit
Dr. Manning and his associates!
Thank you and Peace! 🙏 "
Michel - 03/02/2022
" Dr. Thode called me at 10:30 PM to let me know that he wanted to adjust the medication that he had prescribed earlier that day. I was most appreciative of his taking the extra effort to do this. "
Christopher - 03/01/2022
" Fortuitously, I received this survey while composing a thank you note to Dr. Thode’s assistant who so unselfishly engaged me in a discussion of genuine value. I very much appreciated her willingness to do so. "
Joseph - 03/01/2022
" Dr Thode is awesome. Did a great job "
Maryanne - 03/01/2022
" Very professional and friendly. Always
receive high quality care "
Scott - 03/01/2022
" Everything was very good I have no complaints and I get to come back "
- 03/01/2022
" From checking in, to checking out, from medical
Staff to the Doctor, I couldn't ask for a more
efficient and caring team, thankful for them.
Wouldn't change a thing. "
Denise - 03/01/2022
" I would like to properly acknowledge the medical assistance which are who I spent most of my time with. The two ladies that I encountered were very pleasant and informative took their time and patient. I stress this because I felt very at ease informed and not rushed or overlook during any of the process whether it be with the medical assistants or with the doctor .It’s not often that you find consistent good customer service which I found at my visit with the assistants and doctor "
Susan - 02/26/2022
" Everyone on Dr Thode's team are wonderful! From the moment you arrive & check in , the technicians doing the tests
All of the staff are great! Dr Thode is the best. Highly recommend him. Did an amazing job doing my cataract surgery. "
James - 02/26/2022
" No worries this way, thx! "
Joanne - 02/26/2022
" My husband (who recently had cataract surgery with Dr. Thode) and I were recently commenting on the high degree of professionalism and genuine caring are demonstrated by everyone at MRT. From the people who handle appointments and billing ( walked me thru transition to medicare) to the physicians, we have experienced highest quality of service. "
Catherine - 02/26/2022
" I called at noon on Friday about some eye discomfort I have been having. Marian called me back within the hour and told me to come in later that afternoon. She was so very nice! Even though it was a Friday afternoon the staff couldn’t have been nicer about working me in and probably staying a bit later to take care of me. I was so impressed with my entire experience - a rarity these days in physicians’ offices! "
John - 02/25/2022
" This was the most thorough eye exam I have ever had. The staff and Dr. Manning were very informative. "
Christos - 02/24/2022
" Excellent care and professionals, I am very happy for my second visit ,they answer your questions and they try to help you if you have any issues. "
Elizabeth - 02/24/2022
" So impressed with Dr. Rommel and how she handles herself. "
Margaret - 02/23/2022
" Tonja was excellent at making sure I felt comfortable during my procedure. "
Kristie - 02/23/2022
" Everyone who worked with me was so friendly and helpful. I really enjoyed my visit (even the part where they pictured the back of my eye!) I recommend Manning, Rommel and Thode to everyone who asks about an eye practice! "
Heather - 02/22/2022
" New patient and was very happy with the doctor, facilities and staff "
Dean - 02/20/2022
" Just a great group to work with "
Lucille - 02/19/2022
" Dr. Rommel is very through and has a good bedside manor. I feel confident in her ability to manage my care. I am a little suspicious of my field test results for my left eye. At the beginning of my test, the equipment seemed off. When Dr. Rommel told me my test results and I was not surprised because I had some concern about the reliability of test. I don’t think I need retested but wanted to at least acknowledge my thoughts about the equipment.
All of the staff were respectful and helpful. "
Thomas - 02/19/2022
" Truly professional staff and Dr. Rommel has picked up right where her mother left off. She is excellent.
"
James - 02/19/2022
" It was a pleasure to have Dr. Manning and staff that took me through the procedure. It was a very good experience. Everyone was so polite and friendly. Thank you so very much. "
Sandra - 02/19/2022
" Best doctor in PA "
Marylou - 02/19/2022
" Feels like family "
Roger - 02/19/2022
" Overall visit was good, but having to wait more than 45 minutes after drops were put in my eyes to see Dr. Rommel was entirely too long. Overall visit time of almost 2 hours is also too long. "
Carol - 02/19/2022
" Great experience~ great doctor~ facility is clean and bright & all staff friendly and helpful! "
Linda - 02/18/2022
" Everyone very friendly and knowledgeable! "
Vicki - 02/17/2022
" Can’t sat enough good things about this practice. "
Ron - 02/17/2022
" I understand that you were short-staffed. I don't mind waiting for services when I know I'm getting quality Care.
"
Walter - 02/17/2022
" I received the quality service I have come to expect from M&R. "
Barbara - 02/16/2022
" My chart was never put up so I sat for 45 minutes until they noticed
"
Elizabeth - 02/15/2022
" Very professional, caring, and knowledgeable. "
James - 02/15/2022
" My only comment is that I waited a little longer to be seen than I would have expected. "
Nancy - 02/12/2022
" Very swift attention to a sudden onset of double vision. Diagnosis of problem and great temporary solution with follow-up and refined permanent remedy planned. Excellent care appreciated over many years. "
Christopher - 02/12/2022
" Everyone is always pleasant and professional. I feel fortunate to have Dr. Thode as my care provider. "
Edna - 02/12/2022
" Very happy with Dr. Thody "
Raymond - 02/12/2022
" The Doctor is very professional and caring... "
Daniel - 02/12/2022
" A very positive as well as a very professional experience. "
Louise - 02/12/2022
" I've been going here for years and
have never been disappointed
with the staff or my treatment. "
Linda - 02/12/2022
" Very happy with my care and service. Only negative comment is that they no longer provide cleaning and polishing of my contact lenses, instead sending me somewhere else which is inconvenient and will incur an additional fee. "
Patricia - 02/11/2022
" Great Experience "
Barry - 02/10/2022
" The medical assistant was amazing hopefully on my return visit I get her again top notch!! "
Richard - 02/10/2022
" Appointments are easy to make and timely. Staff is courteous and helpful. I would highly recommend this practice. "
William - 02/10/2022
" My appointment was 1:15… I never left the office until 2:50 pm. I had arrangements to pick up granddaughter but bc of appointment running so late, I felt very rushed. Short staffed? Emergency? A sign on the door indicated appointments could be rescheduled. Looking back now, I should have done that. Never thought I’d be in for almost 2 hours.
Love the dr n the staff! "
Monica - 02/10/2022
" I just love Dr. Bethany Rommel!
She has gone above and beyond ! My eyes are slowing healing after surgery! The pressure in my eyes was very high and she is given me the best Care.
Thank you
Dr. Bethany Rommel "
Margaret - 02/10/2022
" This is an excellent practice and I have and will continue to recommend them to family and friends. "
Suzette - 02/09/2022
" I have recommended Dr. Manning to many people. I am always impressed by the facility, it’s maintenance and cleanliness. The staff are always caring and friendly professionals.
"
Arthur - 02/09/2022
" Dr. Manning and his staff provided the best of care in all aspects. "
John - 02/09/2022
" The office and doctor were very kind and informative.
The wait time was longer than I expected but I do realize they were short on staff. "
Richard - 02/08/2022
" Technician performing my prescription check was very patient and thorough "
Larry - 02/08/2022
" Dr. Rommel and staff went out of there way to schedule me for an emergency appt.. They spoke to me & got me a
in house appt. within an hour. I am so grateful for the excellent attention and care I received. "
Robert - 02/05/2022
" Waited 1/2 hour. "
Dennis - 02/05/2022
" Dr Rommel is excellent. Have been going to this practice for many years. This practice also takes care of my wife and had taken care of my elderly mother. The staff is very helpful. "
James - 02/04/2022
" I found that every level of the staff was exceptionally professional. "
Bradley - 02/04/2022
" Charlene was very pleasant and courteous. Dr. Manning was very helpful. He didn't push for what ended up looking like an unnecessary procedure. "
Donna - 02/04/2022
" Only downside was the wait time to get cataracts done. "
Esther - 02/03/2022
" It is always a delight to visit Dr Manning and his staff. Wouldn’t want to go to anyone else! He was always wonderful with my Kate mother and my late aunt also. Great service!! "
Donald - 02/03/2022
" I Truly felt doctor Bethany Rommel great concern and encouragement for my vision n wellbeing! She is n always has been So kind n gentle in patient interaction; so please with care over the years n especially with the cataract surgery n post operative care. She follows in her mothers great pattern of care. Looking forward to many years to come having her great care and oversight of my vision care!
Many MANY THANKS. !!!!
Don Ertley. "
Glenn - 02/02/2022
" You need more help in the optical department "
Steven - 02/02/2022
" Always a pleasant experience. Great care. Thank you "
Eugene - 02/02/2022
" Dr Thode and his entire staff are truly outstanding. My cataract operation went extremely smoothly with no problems. "
Daniel - 02/01/2022
" Dr . Thode has been a pure pleasure to have as my doc. A really
Excellent doc at what he does.! "
Donald - 02/01/2022
" I understand in today’s Covi climate people are short staffed. It was 40 minutes after my scheduled time that I finally got called in. I’m relaxed so I was OK with it. "
Larry - 02/01/2022
" Great service always professional "
Nancy - 02/01/2022
" Dr. Rommel saved me from a complete retinal detachment by finding tears that had not been there one month prior and sending me immediately that same day to a specialist who saved my vision. THANK YOU! "
John - 01/29/2022
" Thank you "
Arlene - 01/29/2022
" I was a little disappointed in the wait time before I got sent back. I do understand that you were busy but still had to wait "
Jane - 01/29/2022
" Bobby Jo (tester) was such an efficient and friendly tester of all things. She answered all my questions. Of course Dr. Rommel was very nice - I'm getting to know her, but I must admit I miss her mom. Ms. Kit, the scheduler, was so friendly, caring and even though I had to wait my turn, she kept me informed and I enjoyed my scheduling with her. "
Linda - 01/29/2022
" The procedure to get the prescription for glasses could be revised to get a copy in the exam room or from the front desk. The optical shop is usually busy picking and fitting glasses and if you just want to pick up the script, there can be a long wait. "
Diane - 01/28/2022
" Everyone at this office including the receptionist who greeted me, the medical assistant, contact lens staff, and Dr. Rommel were very professional and friendly. Dr. Rommel answered all of my questions and gave me a very thorough exam. I would definitely recommend this office to others! "
Victor - 01/28/2022
" I was very pleased, with the way my visit was. There were quite a few patients ahead of me, but we all were taken care in a time manner.
Thank you very much for your service. "
Carol - 01/28/2022
" The only disappointment was I was to be informed why I didn’t get my eye drops….
I was hoping to at least get a call regarding the eye drops I originally ask for in March
"
Karen - 01/28/2022
" Great caring staff who are very thorough and responsive to my needs. Dr. Manning is truly a great caring and professional eye doctor. "
Michael - 01/28/2022
" Great service from a concerned and professional staff. I couldn’t have asked better care! Dr Thode provided the best in every aspect of my care. I highly recommend the facility and all of the stay.
Sending with great gratitude! "
- 01/27/2022
" I had to reschedule. Got a fever overnight
and went in for covid test. Very accommodating
for a reschedule. "
Lester - 01/27/2022
" As indicated by my responses exceptional service is the hallmark of this medical provider. "
Edward - 01/27/2022
" Dr. Manning was a pleasure to work with. He did an excellent job on my eyes. I would definitely recommend he for eve surgery to any family or friends. His staff was also excellent. "
James - 01/27/2022
" Highly organized and efficient "
Karen - 01/27/2022
" Wish your office was closer to Lititz! "
James - 01/27/2022
" Staff was very professional and friendly. Wait time from when I check in to seeing the doctor was great. I sat down after checking in and I was called right away. "
Steven - 01/26/2022
" Extremely professional "
Rosalia - 01/26/2022
" my medical assistant was top notch! Great personality and very informative! "
Judy - 01/26/2022
" Dr. Manning is always an excellent care provider. I’ve been seeing him for years. Would highly recommend him.a "
Paul - 01/26/2022
" Long time patient always pleased with the care I received over the years and plan to continue. "
Kent - 01/25/2022
" Very informative and takes her time to focus on me. I Would recommend her to everyone. "
Albert - 01/25/2022
" Always excellent care and pleasant staff! "
Teresa - 01/22/2022
" I have had great success with my cataract surgery, i am so pleased with the results "
Daniel - 01/22/2022
" My wife and I have been Dr Manning's patients for
many years and plan to be so into the future.
We are very pleased with the care we are getting. "
Mary - 01/22/2022
" I have been seeing Dr Manning for over 20 years and I’m always very pleased. "
Joseph - 01/22/2022
" Dr. Manning and his assistants are always professional and responsive to my queries. Thanks.
Joe DiGrbo "
William - 01/22/2022
" Your professional care, experience, care results and reputation for the doctors we see (Manning and Thoede) is why I choose your practice. It continues to exceed our high expectations.
The timeliness of my last visit was appreciated because of a second appointment later in the am. Arrived 8:05 for an 8:30 app't. Checked in...and escorted to prep room at 8:29. Visit concluded 9:05. Thank you. "
Arlene - 01/21/2022
" I just wasnt aware of length of time for first visit.
Felt bad for friend waiting for me. "
Anne - 01/20/2022
" I always greatly appreciate Dr. Manning's and his staff's care of my eyes. "
Kathryn - 01/20/2022
" Very pleased. "
Herold - 01/19/2022
" I am absolutely thrilled with the entire team, their courtesy, efficiency, and certainly their professionalism! I must also single out Dr Manning and his assistant for absolutely every part of their work and enthusiastic support and encouragement of me during every visit, before and after my surgery...I could not have asked for a better outcome! "
William - 01/19/2022
" My first appointment with Dr. Bethany Rommel, very easy to talk with and she provided cleR explanations of the condition and future treatment
"
Gloria - 01/19/2022
" Always receive the best care! "
Georgia - 01/19/2022
" My appointment was very pleasurable. Everyone was very knowledgeable, professional and friendly. Thank you for a pleasant experience. "
Nicholas - 01/19/2022
" Dr. Manning is a caring and personable ophthalmologist who is a pleasure to deal with. He is patient in answering a patient's questions and explaining options for treatment. Nicholas Veronis "
Patricia - 01/18/2022
" Very organized and staff is friendly and informative. Dr. Rommel is very clear on the plan and on any required follow up instructions. "
Evelyn - 01/16/2022
" Dr. Thode rocks! He is thorough, professional, compassionate and kind. He is a refreshing asset to your office. "
Raymond - 01/15/2022
" I very much would recommend this practice to anyone needing eye care. My doctor was amazing! "
Pamela - 01/15/2022
" Everyone was professional, courteous & knowledgeable. "
Sarah - 01/15/2022
" It’s no waste of time with your staff. Kind, friendly and let’s get the job done! "
Dawne - 01/15/2022
" I am absolutely thrilled - cataract surgery was a great success. I think Dr. Thode is exceptional - I am thankful that I was referred to him. "
Gail - 01/14/2022
" Thank you Dr. Thode and your surgery team for taking such good care of me and giving me good vision and reduced pressures because of the stints. I was apprehensive, but you calmed my fears, brought me through wonderfully. God has given you a great talent and you use it well. Gail Antle "
Donna - 01/14/2022
" Could even make next year’s appointment in advance. "
Kathy - 01/13/2022
" The office visit always runs smoothly. In the years I've been seeing Dr. Manning, I've only had to wait once for my appointment. Everyone is always helpful.
"
Donald - 01/13/2022
" All around, excellent experience! And, it is consistently excellent. "
William - 01/13/2022
" Your practice has always taken very good care of my eyes and well being. "
Barry - 01/13/2022
" N/A "
Michael - 01/13/2022
" Everything and everybody could not have been any nicer. Nurses actually have a great sense of humor and made you feel very comfortable. Thank you again "
Stephen - 01/13/2022
" I received three text message reminders...the second asked me to confirm receipt of the text message, whch I did. That did not stop me from receiving the third text message reminder.
I am not so stupid that I don't understand the intent...I am also not so stupid that i don't write down (and remember) my appointments. One reminder is OK. Anything more than that is excessive, and I'll give the practice one more time to eliminate reminders #1 and #3 (sending a reminder requesting confirmation is OK to me. Then I'll go elsewhere.
"
Bonnie - 01/13/2022
" Excellent! "
Mary - 01/13/2022
" Had Dr Cathy Rommel in the past but Dr Bethany Rommel has filled her shoes excellently. She was thorough and took her time in explanation. Would highly recommend. "
Alfred - 01/13/2022
" The medical assistant for Dr. Rommel and herself are first class. They both showed the medical expertise one would expect when visiting the doctor's office, but, also, showed a real concern with me as a patient. How to relate to a patient is as much of a doctor's visit as are the details of the medical visit itself. I appreciate both individuals. "
James - 01/12/2022
" Yearly appointment was very good as always. Technician was especially very good. "
Daniel - 01/12/2022
" Very professional, friendly and very knowledgeable!! "
Jody - 01/12/2022
" wait time to check in was pretty long - 4 folks in front of me. just took a while.
also folks at check in were speaking about another patient and their issues and I could clearly hear them.
"
Jessica - 01/12/2022
" I really appreciate the office fitting me in on short notice. My exam was thorough and reassured me that there were no new issues with my eyes. Thank you!! "
Judy - 01/11/2022
" Despite Covid being just awful in our area, Doc and his staff were great! "
Cheryl - 01/11/2022
" I have already recommended your business to my friends who are looking to have some procedure done in the near future. Dr. Thode and Jessica were very professional, informative and patient with me. I appreciate their service in an anxious time for m
e. "
William - 01/11/2022
" I understand the reasons why I had to wait 45 minutes past my appointment time, for my appointment to begin. I have a lot of respect for all of you, working in the world which C19 has created. Dr. Rommel is superb in all aspects of her work, and I would wait a lot longer for her, if it were necessary. "
Josephine - 01/08/2022
" I appreciated Dr. Thode suggesting a 2nd opinion regarding my surgery and giving me the card of a very competent physician whose office I have been in touch with. "
Diane - 01/08/2022
" I am so impressed with the quality of care that is provided by Dr. Manning and his office! The friendliness, knowledge and efficiency of this office is exceptional! I have recommended this office to my friends and family! "
Christine - 01/08/2022
" Carol my medical assistant was excellent. She made sure my prescription was going to be correct for me. She put lens in glasses so I be sure they were ok. I have not been happy with my last glasses for the last 3 yrs.
Please tell I so appreciate her efforts.
Thank you Dr Rommell for taking me yesterday.I needed to change my app from Dec29 to yesterday so I could go the Dr with my husbsnd "
Monica - 01/08/2022
" I love Dr.Bethany Rommel and Courtney "
Donna - 01/07/2022
" Everyone was great, especially the tech, Brad.
I definite will recommend this office and Dr. Manning. "
Deborah - 01/07/2022
" I still have a couple of questions "
Kathleen - 01/06/2022
" Very happy with my treatment and service. No complaints "
Joseph - 01/06/2022
" You are so good that it took me a long time to get an appointment. I appreciated that since I didn’t want to wait until May when I will be in the area. "
Ernest - 01/06/2022
" Absolutely No Complaints at all.
I wouldn’t want to go anywhere else. "
Peter - 01/06/2022
" Dr. Rommel is one of the most engaging and competent physicians I have ever met. "
Virginia - 01/05/2022
" I waited over 20 minutes in the waiting room before anyone came to get me. I thought that was a bit excessive.
"
Helen - 01/05/2022
" My only regret was being afraid to do this a long time ago. Every step of this experience was very exceptional happy for me. "
Jeff - 01/05/2022
" Overall was a very good experience. Only complaint would be how long it takes to get an appointment. "
Paul - 01/05/2022
" My wife and I were very happy with the doctor and all the help at your office. "
Paul - 01/05/2022
" My wife and I were very happy with the doctor and all the help at your office. "
Charles - 01/05/2022
" Dr Manning is a great doctor and has impeccable tastes in clothing. The staff are very good at what they do and they keep the process flowing. Thank You "
Mary - 01/05/2022
" Every team member had a positive, happy attitude, not only with the clients but also to each other. They demonstrated great team work. They were personable, caring and professional, and knowledgeably answered all my questions. I was ushered to the exam room promptly at my scheduled time. The facility was immaculately clean and well organized. Actually, I can’t say enough about this extremely pleasant experience! I highly recommend this practice. "
Ann - 01/04/2022
" I was so impressed by the care and concern given to my eye care by Courtney and Dr Rommel. Given that I was a new patient and my file from previous eye doctor was not complete, Courtney was unrelentless in making phone calls to learn the information she needed. Both she and Dr Rommel were personable, courteous and very professional! I was very impressed and would definitely recommend the practice to anyone. "
Harold - 12/31/2021
" My appointment was flawless and pleasant with ample time given to my concerns. "
Bruce - 12/31/2021
" Dr.Rommel was excellent with my husband's situation. "
- 12/30/2021
" This was my first experience with this medical group. Very impress. The receptionist spoke clearly and anticipated my questions. Cindi made me feel very comfortable and was very patient as I answered medical questions. Dr. Rommel was very professional. Answered my concerns about diabetic retinopathy and my cataracts. She made sure that I would be leaving with contact lens and eye glass prescriptions. At check out, I was able to pay my bill and schedule an appointment for my next appointment. Very efficient. Wonderful experience. "
Shirley - 12/30/2021
" The assistant who did my refraction was patient and very kind, went the extra mile spending over an hour to make sure we checked every option for present and future eyeglass needs. Very friendly and knowledgeable. Thank you! "
- 12/29/2021
" Staff is very courteous, Friendly and professional. Oh my questions were answered and I was in and out in no time "
Janice - 12/29/2021
" This was the first surgeon to call in person same day to see how I was.
I would recommend Dr Manning and this office very highly.
So nice to enjoy a great experience. "
Lucille - 12/28/2021
" Eyes in your care very confident all will be good "
Nancy - 12/28/2021
" Since this was an emergency appointment we received excellent care and attention and were completely pleased with the
results, for my wife Nancy.
Thank you,
George & Nancy Longan "
Diane - 12/27/2021
" Procedure was faster and easier than I expected. "
Michael - 12/24/2021
" Great visit. The whole experience was awesome. Pleasant staff & Dr. Manning is the man. "
Aldus - 12/23/2021
" What pleasant and helpful staff! Positive attitude of all was appreciated! "
Dominick - 12/22/2021
" Excellent care from physicians and staff. And,a very efficient office. "
Anne - 12/21/2021
" I have been treatsd by this practice for 6+ years and have and continue to be very pleased with my experiences. "
John - 12/21/2021
" NICE "
Foster - 12/21/2021
" Dr. Thode does a very thorough exam and is very personable and easy to talk too.
Bonnie was also very friendly and knowledgeable as was the ladies at the check -in
and check-out desk. Would recommend this practice to anyone. "
Dean - 12/18/2021
" Great experience - people were well knowledgeable about the procedures that would occur in the near future "
Richard - 12/17/2021
" The staff as always is phenomenal. Dr. Rommel was fantastic. "
Ann - 12/17/2021
" Everyone is pleasant, helpful and knowledgeable. Every visit is well timed. They have a good flow. Staffing at the desk that day was a little short, but the staff made it work. Great practice! "
Paul - 12/16/2021
" Happy "
Judy - 12/16/2021
" Dr. Manning is the best! I recommend him to my friends. "
Henry - 12/15/2021
" I am so grateful to have this team restore my vision. My quality of life is greatly improved. "
Robin - 12/15/2021
" I had a scare w floaters and light. They got me an apt. Everything was over and above.
We already do recommend your office.
Thank you for excellent care. "
Ruth - 12/15/2021
" I was extremely impressed with the timing of my visit vs my appt. time. It was very very prompt. Thank you to all of you and Merry Christmas. Ruth Ann Williams "
Charles - 12/14/2021
" Could not get a timrly appt. with my reg. doctor "
James - 12/14/2021
" Dr Thode is, of course, without compare.
The knowledge, competence and the
professionalism of the assistants
and the support staff are top notch.
Your office is fun to visit. The best
thing is my vision is restored!!! "
Donna - 12/14/2021
" My only complaint was I felt it was a rip off financially. When I made my appointment I was expecting to have an eye examination because I hadn’t been there since 2018. When I checked in I was told I was there for a cataract check. That was considered medical insurance. If I wanted a refraction I would have to pay 40.00 or schedule another appointment that would be covered by my eye insurance. I was annoyed about that because who wants to schedule another appointment when you’re all ready there!! So they made 40.00 off me!! "
Emma - 12/14/2021
" All was excellent "
Paul - 12/14/2021
" All aspects of treatment and evaluation were very good! "
Karen - 12/14/2021
" Really enjoyed the girl that prepped me for my visit. She was very professional and fun "
Edward - 12/13/2021
" Dr Manning is the best
I trust him completely "
Linda - 12/12/2021
" For a doctor to open a Saturday to help accommodate more people at the end of the year is above and beyond. The staff and everyone present were courteous, kind, and efficient. Truly an excellent experience all around. "
Allen - 12/11/2021
" From stepping through the entrance door, pre exam procedures and consultation with Dr Thode, everyone was knowledgeable of my history of pre existing condition and scheduler explained the next steps needed before surgery etc.
Would highly recommend this practice. "
Carol - 12/11/2021
" Everyone and everything were
wonderful. "
Veronica - 12/10/2021
" Jessica and Dr. Thode were wonderfully kind, friendly, cordial, professional, respectful and considerate. The entire staff at the office was friendly, helpful and courteous. The facilities are beautiful and I loved seeing that the professional staff was equipped with everything they need to do their jobs well, and most importantly: do their jobs COMFORTABLY! It is very rewarding to see employees being treated well at their workplace!
Thank you for your great work! "
Robert - 12/10/2021
" This is a top-establishment. Professional in all aspects. "
John - 12/10/2021
" Carol is an exceptional nurse and during several tests, clearly explained the meaning of each- went out of her way to test my vision, resulting in a new prescription. She was generous in her time preparing me and checked my prescriptions. Lucky to have her in your practice. "
James - 12/10/2021
" From my arrival time until my departure I was treated like royalty and I could use this group to train a lot of other on how to handle and treat your customers "
Karen - 12/09/2021
" 12/9 was a checkup appointment. I did not receive a survey for the 12/8 procedure. For the record, I would say “excellent” to every prompt for that visit. Could not be more thrilled with my LASIK experience. "
Joyce - 12/09/2021
" Dr. Rommel has provided me with excellent care. The process and results of my cataract surgery have exceeded expectation. Her clinical expertise is a given. Her willingness to communicate thoroughly and discuss my eye care has been helpful and gratifying. The extended medical team at the practice has been competent and helpful, as have the two physicians on call when I needed assistance. I have made several referrals to the practice because of Dr. Rommel and these experiences. "
Barbara - 12/09/2021
" THIS WAS MY FIRST VISIT WITH DR. ROMMEL...THE DAUGHTER. SHE WAS AS PROFFESSIONAL AND PERSONABLE AS HER MOTHER! "
Jean - 12/09/2021
" Very thorough and professional care provided. "
Larry - 12/08/2021
" Geat team. Very professional and attention to detail was great. Thank you
Great experience "
Nevin - 12/08/2021
" Dr. Manning is a site saver. Nevin Stauffer "
Jeanne - 12/08/2021
" Everyone there was awesome. Had a few waits, but was apologized to for the delays and that makes it ok to me. "
Douglas - 12/08/2021
" Doctor Thode was very thorough in his analysis of my eye exams "
Julia - 12/07/2021
" Great service "
Gretchel - 12/07/2021
" Even though they were short staffed, no one felt the stress and folks were given the option to reschedule! "
Richard - 12/07/2021
" Excellent service from day one. "
Francoise - 11/16/2021
" At the reception desk Vickie was friendly, patient and helpful! "
Colleen - 11/16/2021
" Dr. Thode and his team have been wonderful with addressing my eye issues and concerns. "
Rosemary - 11/14/2021
" Insurance information should be done prior to visit. Patients should be told if the person helping is new to the office or position, would be less frustration at the front desk.
Otherwise, this is one of the best offices to go to for eye care! "
Tarlakumari - 11/13/2021
" Great "
Kenneth - 11/13/2021
" Always excellent care! "
Albert - 11/13/2021
" I have every confidence in the care that I receive. I am a long-term patient. "
Kristine - 11/12/2021
" My appointments are usually first thing in the morning, and I’ve often had to wait quite a while. This 2:45 PM appointment was very quick and efficient! "
Cindy - 11/12/2021
" Wait time to be called back was great but wait time after dilation until doctor came in was not. My appt was 12:30. I was done with technician with eye drops administered, by no later than 1:00. Doctor did not come in until 2:00. That was a bit extreme. "
Marianna - 11/12/2021
" My experience each time I visit is always pleasant, efficient, and professional! "
Jonathan - 11/12/2021
" The entire medical care provided by Dr. Manning and his staff is outstanding! Everyone is extremely professional, efficient and caring. All aspects of treatment are handled expeditiously without being rushed. Every effort is made to be thorough and complete throughout the appointment. Excellent attention to detail. Very satisfied with the medical care provided by Dr. Manning and his staff. Thank you everyone. "
Lee - 11/11/2021
" Wonderful experience with Dr. Manning. I am so please I had Cataract surgery with this excellent doctor. "
- 11/11/2021
" All very professional and courteous… never feel rushed and all concerns always addressed. "
Terry - 11/11/2021
" Experienced n knowlegeble and kind staff "
Selva - 11/11/2021
" Everyone did an excellent job. "
- 11/11/2021
" I was called right on appt time. Staff was efficient, friendly and very professional. Top notch all around. Would recommend listing or providing contact lens pricing. Contact lens pricing is available on line and I usually order from an on line provider. "
Nicholas - 11/11/2021
" Dr. Manning is a kind and caring physician who answered all my questions. "
Joanne - 11/10/2021
" Doctor Manning is the best. "
Janet - 11/10/2021
" I am always happy with the excellent care I receive from Dr Manning and his staff. "
Carolyn - 11/10/2021
" Everone is so friendly and helpful! A great experience. "
Nancy - 11/09/2021
" Really like Dr Thode👍 "
Marianne - 11/09/2021
" I am happy to be with Dr. THODE! HE IS VERY THOROUGH!! "
Roslyn - 11/09/2021
" The people who work there are wonderful and let you know what is going to happen and why it needs to be done. I would highly recommend them to anyone "
James - 11/06/2021
" Kit the surgery scheduler got me lined up for my procedure in record time. Fantastic! "
Gregory - 11/06/2021
" As a Health Care provider myself - I can’t say enough how impressed I was with the staff and Dr. Rommel. I felt relaxed and comfortable from the moment I walked in to the moment I checked out. "
Holly - 11/06/2021
" I always recommend Manning Rommel and Thode! Thank you "
Dorothy - 11/06/2021
" Very thorough and very professional. "
Betty - 11/06/2021
" Was checked in and evaluated in a very timely manner
Excellent service today "
Ronald - 11/06/2021
" Wish the optical department accepted my insurance
One stop shopping would be good. "
George - 11/06/2021
" Sara the MA was beyond excellent. Cheerful, very knowledgeable, could not ask for better. "
Judy - 11/05/2021
" Dr Manning is great! Always very caring and helpful! "
Lorraine - 11/05/2021
" Everyone was pleasant, and courteous. I felt each person was skilled in their position. Dr Manning was very pleasant, and answered my questions patiently. I will return for an eye exam or any other vision needs. A pleasant experience overall. "
Renee - 11/05/2021
" I have been Dr. Manning’s patient for 23 years and been treated with respect and kindness. Explanations and suggestions have been informative and easily followed. I’m moving to Nevada to be with my family in the spring of 2022 so this was my last scheduled visit, Dr. Manning is a wonderful doctor and his assistant Charlene is knowledgeable and forthcoming. "
Kathleen - 11/04/2021
" The over all appointment was very good. "
Monica - 11/04/2021
" Dr. Bethany Rommel
Is a Stellar Physician. "
Marcian - 11/04/2021
" Great professional staff providing excellent care and compassion "
Judith - 11/04/2021
" I was pleased with every aspect and have confidence in Dr’s diagnosis. "
Lori - 11/04/2021
" I am always impressed with the service my husband and I receive when we come in. I am always recommending your practice when someone inquires about eye care doctors. See you next year! "
Josslyn - 11/03/2021
" Not sure what was going on with one patient but had to wait in line about 12 minutes just to check in. Process moved much better after that. "
Dennis - 11/03/2021
" Dr Thode is very fast. "
Robert - 11/03/2021
" Could not be a better practice anywhere!! "
- 11/02/2021
" Efficiency has improved over ptior visits. I can’t complain about prior visits because they were similar to other offices wait times. This visit was more efficient from check-in to check-out and a visit to optical. "
Dixie - 11/02/2021
" DR ROMMEL EXCELLENT AS THEY SAY THE APPLE DOESN'T FALL FROM THE TREE MY HUSBAND AND I WERE PATIENTS WITH HER MOTHER/ "
Linda - 11/02/2021
" My case was more of an emergency due to an eye injury. Dr. Manning was on call and returned my call immediately. He was very helpful and informative. The next day I saw Dr. Rommel. The care I received from this office was amazing. Thank you. "
Carol - 11/01/2021
" Doctor's assistant was pleasant and very professional. "
Anne - 10/31/2021
" Every staff member that assisted me was kind, courteous, and helpful! I was surprised when 3 different staff members I encountered said "welcome to the practice". It was very nice and immediately put me at ease. I will definitely recommend The practice of Manning, Rommel and Thode to my family, friends, and coworkers if they are in need of eye care. "
Nancy - 10/31/2021
" Thankful for Saturday hours.
Kit, my medical assistant, was awesome. Put me very much at ease. "
Kathleen - 10/31/2021
" I have been a patient of this practice for many years: I have always been treated courteously and professionally, and I have recommended this office to many others. Keep up the good work! "
Daniel - 10/30/2021
" I talked several times with Marian. She was very excellent. She was very caring and helpful! "
Becky - 10/30/2021
" Love Dr Manning's technical assistant - don't know her name but she is friendly, informative, and very thorough in your refraction exam and getting you prepared for the doctor to look at you. "
Joella - 10/30/2021
" I’ve already recommended Dr Manning to a couple people "
Marjorie - 10/30/2021
" I have referred others to Rommel and Manning with confidence. That they will receive excellent care. "
Roxana - 10/30/2021
" Staff and Doctors are always courteous and respectful and helpful.
I have referred several friends to your practice, and will continue to do so
"
John - 10/30/2021
" The service was excellent from the time you walk in to the time you walk out. "
- 10/29/2021
" Cindy, the technician was awesome. She took her time with me and addressed all of my concerns. Dr Manning explained everything in terms I could understand. Both were very friendly. Also, Jen at the reception desk was terrific. She was very thorough in explaining the best way to schedule my next appointments. "
Andrew - 10/29/2021
" Same as usual. This is an office with personnel who grew up in a different era. They are courteous, polite, and seem to appreciate the job they do.
Andrew Amway "
Patricia - 10/29/2021
" Very friendly facility and my technician was unbelievably great, she explained everything I asked in terms I cmpletely understood and let me know what to expect. She just took great care of me! "
Brian - 10/29/2021
" Everyone was courteous and professional. "
Caitlin - 10/29/2021
" So glad I made the change a year ago to come here. My friend works here and totally recommended this place and glad I
Came here. Dr is very friendly and knowledgeable. Staff is friendly and courteous.
"
Nancy - 10/28/2021
" Dr. Manning is an excellent Doctor. He lets me know the course he is going to take to help my eyes. I have been seeing Doctor Manning for 19 years. "
Paul - 10/28/2021
" Carol does an excellent job! "
John - 10/28/2021
" Absolutely top notch! Very professional, friendly, patient-centered
Will be recommending your practice to all who are in need of these services
Thanks so much!! "
Ray - 10/28/2021
" Everyone was friendly, courteous and very helpful as well as knowledgeable at their task. Thank you very much for serving me as well as you did. I look forward to future visits as needed. "
Michael - 10/27/2021
" Dr. Manning is always professional, caring, and personable. I appreciate the time he takes to evaluate my eyesight. "
Susan - 10/27/2021
" Initial New Patient visit.
The courtesy and professionalism began when I called to schedule
the new patient appointment. I was previously scheduling at another office and was
so disgusted with the rude behavior over the phone, I literally hung up. I knew I
I should have started with your office in the first place.
The entire visit was wonderful from beginning to end...and I could walk as a Free Person
without a mask required. A+++ ⭐⭐⭐⭐⭐ Smile Friendly Business.
Highly recommending you to my family and friends. "
Joseph - 10/27/2021
" Dr Thode was great and so was the young lady that helped us pick glasses afterwards "
Ericka - 10/27/2021
" I waited in waiting room 15 min past my appt. time. Then waited another 45 min back in the room after the assistant did her assesment. At one point the assistant did come in to tell me that they had a back log of emergency patients that caused this back up in their schedule. I appreciated that she came in to tell me this, but would have been nice to know when I checked in. "
Janet - 10/26/2021
" Technician, Brad, was excellent. Very courteous and professional.. explained what and why he was doing certain tests.. I was impressed with how he responded to disgruntled patient who verbalized her displeasure with her wait time in the holding area "
Raymond - 10/26/2021
" The staff is very professional and answered all of my questions. "
Catherine - 10/26/2021
" Dr. Thode is so patient with my elderly mother. Thank you. "
Evelyn - 10/26/2021
" Carol the medical assistant was excellent many thanks "
Michael - 10/24/2021
" I am always pleased with the care given by Dr. Manning and the staff. "
Darlene - 10/23/2021
" One of the cleanest, friendliest medical facilities I have ever been to.
All the staff were a delight,helpful and very informative. I look forward to my next visit! "
James - 10/23/2021
" Great Office with outstanding care!
I "
Dolores - 10/23/2021
" Dr. Manning and all his staff are excellent and friendly. All facilities should be like them. "
Roy - 10/23/2021
" Best physicians and support staff anywhere "
Patricia - 10/22/2021
" Because of a few emergencies earlier in the day!! The schedule was lost !! So there was a wait time...but if I was an emergenciy I would want the Dr to care !! This is life !! so no worries !! "
Jeanne - 10/22/2021
" Dr Manning is always professional and yet warm and welcoming. Staff is very courteous. "
Larry - 10/21/2021
" I received outstanding care every step of the program. Everything was explained clearly and in detail. I wouldn’t hesitate to recommend Manning, Rommel & Thode Associates to anyone seeking the best in eye care. "
Patricia - 10/21/2021
" Fantastic result from the procedure. Much better vision. Just a few floaters from time to time. Very happy with result. Thank you Dr. Manning for suggesting. "
Joseph - 10/21/2021
" Very professional, courteous and kind. "
Richard - 10/21/2021
" Great staff and excellent care by Dr. Rommel "
Pat - 10/21/2021
" The cleanliness of the facility is very well kept. Staff members very courteous. Doctors medical assistant was very good. My care provider answered all my questions that I could understand them was very informative. Also has a great personality. "
Carole - 10/21/2021
" Check-in was a bit longer than usual, but I understand regulations must be followed. The assistant (who was fairly new, I believe) was patient when I hesitated with some answers on reading the screens. She was willing to repeat things at times, which I appreciated. Dr. Manning, as ALWAYS, was friendly and courteous. He was pleased with my results and made me feel confident that my corneal transplants were holding up. Overall, I left feeling that I had been treated with respect and that I was not simply “one of a number” of patients. "
Robert - 10/19/2021
" I would not think of going anywhere else
Very courteous and helpful with any questions "
Maureen - 10/19/2021
" I would not go anywhere else. "
Michael - 10/19/2021
" Usual 100% total satisfaction with a really professional operation. Great people,courteous and efficient in the totality of the entire operation . "
- 10/16/2021
" Thank you Cindi for getting me in for an appointment for contacts. The new contacts you recommended are terrific! "
Russell - 10/15/2021
" Dr Thode is a godsend keep my eyesight a lot longer because of him excellent staff almost feels like family now "
Frank - 10/15/2021
" My son has special needs and Charlene is always so great with him!! She’s the best!! "
Edward - 10/14/2021
" Great experience the entire visit. "
Vickie - 10/14/2021
" Office is always willing to do what is necessary to see you when an emergency arises and for that I’m grateful! Staff is so kind and accommodating! Love Dr Rommel (daughter)! Used to see her mom and the bedside manners we’re definitely passed down! Thanks for the wonderful service! "
Cathy - 10/14/2021
" Really appreciated the Dr calling me at home after the surgery Occassionally the wait time has been long but not recently . The post op directions need updated in the folder. Staff are very friendly and competent.
"
Jared - 10/13/2021
" My experience was very positive. Thank you very much. I will see you next year. Happy Holidays "
Marlene - 10/13/2021
" Our former ophthalmologist retired & this was my husband & my second annual visit. We have been really pleased. A very warm & friendly professional office. "
James - 10/13/2021
" Should be a better way to get one prescription after appointment. Appointments were running late which I understand. but then to wait another 15-20 minutes just to get prescription printed out was did not make me have a positive feeling with optical dept. There were three people ahead of me, two getting glasses which took some time but person in line in front of me was also just waiting for prescription which took no time at all. It would be nice if one is already running late -you could just get ones prescription and come back later to look at lens. "
Kathleen - 10/10/2021
" I found the staff and doctor friendly, knowledgeable and professional! "
Kelly - 10/10/2021
" Appreciate the time everyone gave me to answer my questions. I feel so much better now regarding my eye care! "
Russel - 10/09/2021
" First time with Dr. Rommel, but long time patient with her mother. Same excellent care as I have had in past. "
John - 10/09/2021
" Dr. Thode is an excellent doctor. He took his time and explained things to me in a way I could understand. "
Donald - 10/08/2021
" Thank you, I feel appreciated and well cared for by all I have met. "
- 10/08/2021
" Cindy was fantastic! "
Richard - 10/08/2021
" First Class all the way! "
Marian - 10/08/2021
" Brad was excellent and took great interest in his job. He wanted to make sure that I understood everything! Great young man! "
Dianne - 10/07/2021
" Dr. Manning is very nice. Recommended to me by my sister. Always pleasant and friendly. The staff is very helpful and friendly. "
Carmen - 10/07/2021
" Everyone was very friendly and polite. Great place! "
Evelyn - 10/07/2021
" Love Dr Thode. He is patient and kind and takes the time to listen to your concerns. The staff is very friendly
and helpful. The office is pleasant and very clean. "
James - 10/07/2021
" Dr. Those is exemplary care provider...exactly what we were looking for in an ophthalmologist! "
Jeanette - 10/06/2021
" All staff was very caring and kind! "
Lois - 10/06/2021
" I was there an hour and a half which seemed like a long time, but I know it was my first time and a lot needed to be covered. I am sorting through all the instructions I was given and trust it will be fine. "
Sarah - 10/06/2021
" I appreciate it being seen promptly with an eye issue that came on suddenly. Dr. Thode and his staff addressed my concerns and were determined to find the cause of the problem.. which they did! "
Joanne - 10/05/2021
" I had early morning appointment and did not have to wait
as long as usual. "
Henry - 10/05/2021
" Wonderful and thorough. I am grateful. "
Harold - 10/03/2021
" Dr Manning is an excellent doctor! "
Louis - 10/02/2021
" Place is the BEST "
Patricia - 10/01/2021
" Lancaster is fortunate to have the excellently skilled Dr. Manning, his associates and staff. "
Gloria - 10/01/2021
" Very professional Including dr Manning he is very dedicated to each patient. . very caring, , he did my.cataracts and my late husband, would recommend him to everyone. , "
Clyde - 10/01/2021
" other then the wait time everything was great "
- 09/30/2021
" I did recommend you to my neighbor and she is now one of your patients and is very satisfied "
Donna - 09/30/2021
" Anna was awesome! "
Russell - 09/30/2021
" What can I say except that your facility is a great facility full of highly skilled courteous people-Take Care-God Bless-Russ "
Gerald - 09/30/2021
" We have to drive a little distance, but I wouldn’t go any where else. "
Gayle - 09/30/2021
" Everything was perfect!!!!! "
Marybeth - 09/29/2021
" I felt that I received a thorough eye exam and my questions were answered about my vision care. "
Donna - 09/29/2021
" Everything was very professional and top notch. Everyone involved in my care
Was very good "
Sandra - 09/28/2021
" Thrilled at clarity of vision. Everything went smoothly
Was very prepared. Great experience "
Lucille - 09/28/2021
" My provider and her staff were truly focus on me and my issues "
Carla - 09/28/2021
" The reason I didn’t select excellent for courtesy, is because the receptionists at check-in really need to treat the patients a whole lot better. One woman was so-so, but the older one should NOT work with the public. She was extremely rude to most everyone that came in to check-in. It took everything I had not to go over and speak to her about it. I was in the waiting area for about 45 mins, and at no point did I hear her speak kindly, nor show/give respect to anyone other than fellow employees! If Dr. Thode wasn’t highly recommended, I may have left to find another practice. The rest of the staff outside of the waiting area, we’re all very nice!!! Dr. Thode being the tops! "
Joanne - 09/25/2021
" I am very pleased with care from Dr Thode.
He is an excellent physician. He diagnosed a condition that
was overlooked by another physician, a physician not in this
practice. He is caring and knowledgeable.
His assistant was also excellent and knowledgeable
Respectfully submitted,
Joanne Axelrod "
Millie - 09/25/2021
" Very professional and friendly. Enjoyed my visit. "
Sandra - 09/25/2021
" Both the office including the eye glasses were were like a well ordered machine. Everyone was informative and kind. The surgery center was gentle and caring. I was eased into cataract surgery with very little stress. Doctor Manning was gentle and caring. I plan to rerun for my follow up care each year. "
David - 09/25/2021
" From reception desk to discharge, all staff were professional, friendly, and made one feel calm and respected. Dr Rommel is as thorough and friendly as her Mother was. "
John - 09/25/2021
" great apt "
Donald - 09/25/2021
" Thank you "
James - 09/24/2021
" Dr. Manning is the epitome of a great provider: a great doctor and a better human being. "
Leonard - 09/24/2021
" Top quality healthcare and staff! "
Robin - 09/24/2021
" Everyone was Awesome!
They all deserve a HUGE raise!
Thank you for your Outstanding Service!
Well Done! BRAVO!
Robin S Gainer "
Cleo - 09/24/2021
" Thank you for seeing me on short notice "
N Dianne - 09/23/2021
" Love Dr. Rommel and this practice. Thank you! "
Stephen - 09/23/2021
" Initially took me right on time and scheduled test was completed promptly. Wait was over an hour from completion of test to Dr. visit. Hopefully this is an exception rather than the rule as I’ve not experienced this on my two previous visits. "
Lester - 09/23/2021
" Everyone in this practice is a delight to work with. Curteous and knowledgable.Great! "
Kathleen - 09/23/2021
" Always happy with Dr. Manning! "
Michel - 09/23/2021
" Arrived at 7:55 for my 8:00 appointment. Left at 9:15, maybe that’s typical but seems a little long. Not terrible. "
Christopher - 09/22/2021
" I love the continuity of a single staff person following the patient through all the various eye tests right up to the visit with the doctor.
"
Michael - 09/22/2021
" All tests were done in a very thorough manner and explained clearly. Very professional and courteous. "
Joseph - 09/22/2021
" Everyone did a very good job. "
Arthur - 09/22/2021
" Brad, the optical/medical assistant was very knowledgeable and patient with me
He answered all my questions. Very pleased with my experience
as I always am at this facility. I even found a good pair of
sunglasses before I left.
"
Janice - 09/21/2021
" I have seen different care providers and the practice is amazing. They all are so considerate and listen to just what concerns me. Thank you such a positive experience. "
Raymond - 09/21/2021
" They forgot to schedule my follow up appointment "
Kim - 09/21/2021
" Dr. Rommel was wonderful, and so was the whole staff! "
Dawn - 09/21/2021
" I adore Dr. Rommel. She is professional, patient and kind. Thank you!! "
Leona - 09/21/2021
" Prior to Dr Manning’s examination the
medical tech was very thorough.
Dr Manning has been my dentist for quite sometime, I would recommend, him (and have) to
In need of a dentist. My treatment has
always been excellent.
"
Mary - 09/21/2021
" Thorough yearly exam with knowledgeable explanations. I would recommend Dr Thode for eye care and treatments. "
Annette - 09/20/2021
" Dr Rommel was clear and concise in diagnosing a future possible slowly progressing problem and how to take preventative measures to delay it. The visit was a very positive experience. "
George - 09/19/2021
" When we moved here we needed an eye physician and Dr. Manning came recommended. We have been very satisfied for the last 5 years and hopefully many more. "
Edmund - 09/18/2021
" I didn't just check 'excellent' on all the questions without thinking about them!!
Every minute of my visit was outstanding!!!! Brad was incredible and I'm not easily impressed.
The lady where I paid was really nice!!! She and the other lady laughed at all my 'one liners'.
Then when I ordered new glasses, that lady was so helpful and pleasant!! The whole appointment was a very pleasurable experience!! Oh, did I mention, Dr. Manning was very good, too!!!!! Ha Ha!!! I love coming there because this is the kind of treatment I get EVERY TIME!!!! "
Deborah - 09/17/2021
" Everyone is very knowledgeable.. And Dr Manning is super... Just a little surprised why my copay is $55 when Dr Manning participates Don't quite understand that because my insurance company said I should only have to pay $30..hmmm "
James - 09/17/2021
" Would have liked to know what and how what eye glasses I will use between left eye cataract and right eye cataract surgeries. "
Andrea - 09/17/2021
" This Physicians office is very organized. Promptly waited on. The staff very courteous "
Sharon - 09/17/2021
" Always receive excellent care and Dr and staff are terrific "
H - 09/16/2021
" Absolutely the epitome of personal medical care! Dr. Manning is without question an absolute delight personally and professionally.
H. Stanley Wills
"
Christina - 09/16/2021
" Dr. Manning and any staff I ever deal with are very professional and friendly. "
William - 09/16/2021
" Nice modern facility with large comfortable waiting area.
Appreciate the waiting area especially during this Covid virus.
You have every one else beat as far as accommodations, staffing and cleanliness
Thanks much,
Bill Fenton "
James - 09/16/2021
" Love those people.The apple didnn’t fall from the tree. "
Susan - 09/15/2021
" Dr. Manning is the best! Everyone in the office are courteous and professional. "
Andrew - 09/15/2021
" I have no complaints. "
Pamela - 09/14/2021
" If the appointment time is running late; the clients should be informed. Knowing the doctors are running late eases the already high anxiety. Everyone beyond the front desk - excellent The front desk could use some people skills. I was blessed by the chance of having Dr. Thode - one of the finest men I have met & would / will recommend him to everyone.
Thank You 👣 "
Robyn - 09/14/2021
" The staff was professional and efficient and conversive which is calming to the client.
Is it purposeful that the staff has no first name ‘name tags.’ So
We can recognize them when we do these surveys. Could help with
Employee satisfaction. "
Marylou - 09/11/2021
" Anna did a great job!! "
Daniel - 09/11/2021
" I received a very thorough eye examination. Everyone was very professional and clearly explained what they were testing for and why. From start to finish it was a very positive experience. My eyes are on good hands at this practice. "
- 09/10/2021
" Your triage tech was excellent at providing so much info that I was not aware of. She totally eased my pain! She was very kind and personable! "
Neil - 09/10/2021
" Everything was very very professional "
Carol - 09/10/2021
" All aspects of my pre cataract surgery appt exceeded my expectations from beginning to the end of my 1st appt /finished w/Jane thoroughly explaining pre &post surgery plan in a clear affirming manner. Thank you Dr Manning &staff for the care&kindness you show your patients.Sincerely CAS . "
James - 09/10/2021
" Top notch practice "
Carolyn - 09/10/2021
" The one 'very good' was only because of my aptitude for understanding medical concerns. Dr. Manning and his staff, including the register staff, are very personable, helpful; they are very willing to help you thoroughly understand any situation you may/will
encounter during your visit, or upcoming surgery. It is a non-stressful environment. As I rated, an excellent medical office. "
Debra - 09/09/2021
" I saw Dr. Thodi for the first time after Dr. Rommel’s retirement. He was very thorough in reviewing my history and answered all of my concerns thoroughly. "
Victoria - 09/08/2021
" I am extremely happy with the care I have received during this whole procedure I was very nervous and everyone did their best to make me feel comfortable and assured me that everything was going to be fine!! Thank you so very much for doing such a wonderful job!❤ "
Robert - 09/08/2021
" The care required for this cataract procedure could be a bit more complicated but our doctor made us feel confident and we are looking forward to having this done! "
Patricia - 09/08/2021
" I have been using this group for 25+ years now and the keep getting better and better. I have referred many friends to them as well.
"
Rachel - 09/05/2021
" Love your office! Thank you for a wonderful experience! "
John - 09/05/2021
" My vision is is back to 20/20 ,seeing thinks crisp and clear
I am very happy with my results . Thanks to Dr Thode and his
Staff "
Thomas - 09/04/2021
" Very efficient staff and Optomologist. One stop shopping for new glasses as well!
"
Hartmut - 09/04/2021
" Appreciated not being shuffled off to an optometrist and pressured to purchase glasses or contacts. "
Michaeline - 09/03/2021
" Competent- Caring- Professional "
Milton - 09/03/2021
" Thank you for seeing me as a ne patient will be happyafterdr manning is able to help my eyes 😎 "
Patricia - 09/03/2021
" Dr. Thode was very informative. I have recommended your practice to others. "
Patricia - 09/03/2021
" Dr. Thode was very informative. I have recommended your practice to others. "
Joyce - 09/02/2021
" A L W A Y S an efficient, friendly, professional atmosphere when arriving for an eye exam @Manning, Rommel & Thode Assoc.
I, personally, see Dr. Manning as my Eye Physician, and he is very knowledgeable, concerned for his patient, and most friendly in greeting his patients. I gave the Survey Questions all EXCELLENTS, and if I had to go one step more, I will say the rating would be EXCELLENT PLUS !!! ! Joyce "
- 09/02/2021
" Dr. Bethany Rommel did an excellent job explaining how to care for the health of my eyes and answered all of our questions about my husband’s upcoming cataract surgeries. I am pleased to have Dr. Rommel as our ophthalmologist and Cindi as my contact lens technician. "
Debora - 09/02/2021
" Kim, Marilyn, and Dr. Manning were extraordinary in their treatment of my most recent eye issue. They kept nearly daily communicstion with me quickly filling medical requests and getting me into the office to see Dr. Manning when needed. I am continuing to improve due to their attention to detail, professionalism and care! THANK YOU! "
Patricia - 09/02/2021
" I was very pleased with my visit "
Donna - 09/02/2021
" The staff is very friendly which sometimes gets forgotten in a busy practice. Dr. Manning is excellent. I have recommended this practice to many people. "
William - 09/02/2021
" Thanks! "
Larisa - 09/01/2021
" Sharlene excellent "
Clifton - 09/01/2021
" Dr. Manning and his staff are the Most courteous and
professional of any physician's offices I visit!!! I
recommend Dr. Manning to anyone who needs an eye
doctor!!! And I appreciate everyone's Kindness!!!
👍🙏👍 "
Sixta - 08/28/2021
" Excellent. Yo lo recomendaria, fueron todos muy amables. "
Kathleen - 08/28/2021
" As a patient for many years I have always received the best of care. All staff is friendly, helpful and knowledgeable. My physician is extremely professional yet very caring. I have been provided with all necessary information and options for my continued positive eye health. "
Philip - 08/27/2021
" Dr. Bethany Rommel is fantastic. She is very knowledgeable and is very thorough in her explanations, recommendations, etc. She takes her time with you, and doesn't rush. Two other staff members that assisted with the preliminary part of the visit were also great. "
Lyril - 08/27/2021
" Love your practice. I referred my partner and my coworker to you in the past and they are now regular patients. "
Donald - 08/27/2021
" Preliminary examination by Brad and follow up by Dr Manning was excellent. "
Howard - 08/26/2021
" Wait time to check in was too long. Almost 30 minutes. "
Linda - 08/26/2021
" Dr. Manning is always personable and genuinely interested. It was a pleasant experience. "
Kirby - 08/26/2021
" I have seen Dr. Rommel for many years and was concerned that her replacement may not meet her standards. Her daughter has filled that void at there office and after my first visit with her, it is my impression she indeed will fill her mother’s shoes and longer term exceed. "
Vicki - 08/26/2021
" I was there for 1-1/2 hours seemed like a long time…just my opinion. "
Marilyn - 08/26/2021
" My first time to meet Dr. Bethany Rommel, and was very favorably impressed and happy to have chosen her for my Ophthalmologist. "
Nancy - 08/25/2021
" As always thank you, and also the good news both my wife Nancy and I had good reports and won't return until next August.
Again thank you for your great service.
George & Nancy Longan
g "
Harry - 08/25/2021
" I’m a retired optometrist and have referred many patients to this practice. Being one myself just reinforced my recommendations! Dr. Manning is one of their best! ( No offense to Dr. Rommel or Dr. Thode!) The whole staff are very well trained and patient oriented. Excellent experience and outcome! Dr. Harry Wertsch "
Paula - 08/25/2021
" The only thing I wanted to mention is that I was surprised one of the patients wasn't wearing a mask. I assumed masks were mandatory with the dangerous delta variant.
"
Herbert - 08/24/2021
" I couldn't get a better treatment any place. I travel 250 miles to get the best care I could get. Thank you for all that you do. "
Rea - 08/24/2021
" I think the new Dr. Rommel is doing an excellent
Job carying on the traditions of her mother.
I am confident to be her patient.
I have recommended her to my son for his
Eye care "
Michele - 08/24/2021
" Dr Rommel was great. The nurses were great also have been coming here for many years and will continue to come here "
Denise - 08/24/2021
" Marian, the technician, worked with me prior to appointment and was VERY HELPFUL and courteous.
"
Cynthia - 08/23/2021
" Doctor and staff were excellent. Surgery was very good and follow-up care was good as well. I would and have recommended this practice to family members and friends. A++ "
Daniel - 08/23/2021
" I was most pleased with the experience "
Kimberly - 08/23/2021
" I’m so happy with Dr. Manning and his staff. Dr. Manning knew exactly what I needed after my exam 08/19/2021 & I had the blurriness resolved in no time at all in my OD. My vision prior to seeing him was 20/20 but the blurriness was a problem for me. Thank you to ALL staff for listening to my concerns. I have Sjogrens and after 3 erosions and the 2nd one reoccurring 6 weeks to the same eye and having an eye doctor who was uncaring, sarcastic and yelling at me, I was happy that Dr. Manning’s mentor at Penn Med in Philadelphia referred me to him. I get scarred when my sight gives me a problem. It’s so important to me. Thank you ALL for caring.
Much Appreciation,
Kimberly Robertson "
Terry - 08/21/2021
" great service "
Theresa - 08/21/2021
" Very satisfied up to this point. Would recommend to anyone "
Susanna - 08/21/2021
" Thoroughly enjoyed Dr. Rommel's daughter!!!! "
Ronald - 08/20/2021
" Very thorough probably the most thorough eye exam I've ever had in my life "
Linda - 08/20/2021
" Over all the years with Dr Manning and his staff I have never been disappointed . They have always been professional, knowledgeable &respect-full .It is gratifying to know Dr Manning and his team(who I Trust) are dedicated to doing an excellent job. All of their efforts and dedication are sincerely appreciated .
Sincerely Linda
"
Linda - 08/20/2021
" Every staff person that I had contact with at my visit was knowledgeable, professional, and friendly. I highly recommend this practice including Dr. Thode! "
Anne - 08/19/2021
" Dr. Manning and Kim (who does the scheduling) are wonderful. Just awesome. "
Michael - 08/19/2021
" Dr Manning is simply the best. He's given me exceptional care for years. He couldn't be more kind. The check in, check out system leaves something to be desired. "
Bethany - 08/18/2021
" The service given by the staff and Dr. Thode are always exceptional. Dr Thode always takes time in answers questions. I don’t think that service could be improved in any way.
It’s a shame that the appointment goes south when we have to wait 10 minutes, 15 minutes or more at a second check out just to get a copy of the eyeglass prescription. And then I’m given it a 20% coupon. Is the coupon because the prices are unfair? I always leave telling myself I don’t want to have to deal with that ever again. It feels unnecessary and coercive. "
- 08/17/2021
" After my initial contact with the first provider there was an unusually long delay before the start of the second part of my visit. Apparently there was a miscommunication and the first provider came back to continue the service and apologized that the second person did not respond sooner. The delay between service from the first part to the second part was approximately 45 mins. "
- 08/17/2021
" Friendly staff from beginning to end of the appointment. "
Diane - 08/16/2021
" Everyone was very friendly and professional. "
John - 08/15/2021
" Very time efficient this visit. It is still a nuisance having to go to the optical desk and wait till they decide to come out to give you the paper copy of your Rx for glasses. "
- 08/14/2021
" I was extremely happy with my over experience at your facility. My only ‘fair’ vs. ‘excellent’ rating was based on your staff member (front desk gal checking me in). I’m fully aware that we are all be busy but a greeting would be nice. When I approached the desk i said ‘Hi there’! I was greeted very short and loud with ‘NAME?’ I respond again with, ‘Hello, Annette Culbertson, how are you today?’ To which there was to response. No nod of head. Nothing. I’m not looking for a conversation or a friend. This was my first visit to your office and a ‘Hello, or ‘Welcome or any simple pleasantry would have been appreciated. First impressions are very important. She curtly handed me my paperwork, said ‘fill this out and return to me’.
Thankfully the two optical assistants who preformed my, dr ordered, tests were cheerful, polite and very professional. I’ve been looking for a Lancaster Eye center and will be returning, thanks to the professionalism of these two women. "
Barbara - 08/14/2021
" I always feel confident that I receive the most thorough exam possible with this practice. Thank you. "
Steven - 08/14/2021
" Staff always good. Doctor is aces. Professional atmosphere "
Holly - 08/13/2021
" I had to come back to have my prescription adjusted. Carol helped me and she was fabulous. She spent an hour and a half with me and I think I finally have the right prescription. For years I have been still seeing double and having to close one eye to read things easily. I thought that this was just the way it was. Since this is a new practice to me, I decided that when the same thing was happening with my new prescription, I would come back and find out if this was the way it had to be. I am now awaiting my corrected prescription and am hoping those issues are gone.
"
Susan - 08/13/2021
" Really like and trust this practice. Extremely difficult to get through on the phone. Took several days to get to talk to someone then several more to make my appointment "
Frank - 08/13/2021
" I had a non-routine eye problem and was given an appointment early the next morning. The optical technician did a thorough exam before being seen by Dr. Thode. He was very professional, caring and personable. All my concerns were addressed and my eye is healing nicely. Thank You, Frank M. Abel Vmd "
Robert - 08/11/2021
" Cindy in contact lens fitting is amazing. She is working above and beyond trying to find me the right pair of contact lenses. "
- 08/10/2021
" Wonderful experience as always. Thank you for your excellent care. "
William - 08/07/2021
" It is by no accident that your practice is one of the finest of its type in Lancaster County. "
Deborah - 08/06/2021
" Carol paid so much attention to detail. I have a lazy eye and need prisms in my glasses. She does her job with expertise and I look forward to finding a new frame so I can get my prescription filled and see clearly again. "
Nancy - 08/06/2021
" With a busy office and a fairly long wait to see the doctor, I felt the doctor had to hurried the exam. There was a significant change in one part of my exam and some new steps I need to do. The exam went so quickly and I did not process if the new concerns are significant or not or what could be long term results of this change in my eyes. I wish I would have been better in asking more questions. I am still a bit confused and concerned and would like to have been encouraged to come back in about a month to check how I am doing on this process but only a six month next appointment was given.
I think there needs to be a better way to follow up with the patient than now is offered.
Has your practice gotten just so large and with covid concerns are you meeting individuals needs? "
Janice - 08/06/2021
" Very pleased with staff and service. Answered all questions with patience and doctor was very helpful. Would definitely recommend. "
N Dianne - 08/05/2021
" I'm so happy with my experience that I've already booked an appointment for a surgical consult for a friend. "
Martha - 08/05/2021
" Dr Beth Rommel is a most welcome addition to your office! "
Dana - 08/03/2021
" I felt comfortable during my surgery because of my doctor & everyone helping me.
Always polite and very caring before and after surgery.
My doctor calling me at my home checking on me. Very impressed!!
Made me feel good and not just a number!!!!
Sincerely,
Dana Sutherland "
Regina - 07/31/2021
" They were so great to work with and would highly recommend them to everyone that I know. "
Robert - 07/30/2021
" Medical asst was great.
Dr Manning is the best.
Very happy with my visit! "
James - 07/30/2021
" Office flow for the patients is very well organized. You should be comnended! "
Pamela - 07/29/2021
" Enjoyed working with dr Thode very much in order to achieve the results I wanted. He explained everything with precision. As well as his support staff. I never felt nervous, afraid or alone. Overall a wonderful experience! "
- 07/29/2021
" We miss Dr. Rommel's smiling face and care since her retirement, yet we sure do appreciate Dr. Manning being there for us going forward!
"
Kathryn - 07/28/2021
" Dr. Thode and his assistants always treat my 94 year old mother with kindness, care snd gentleness.
Kathie Carter. Mother: Kathryn Dunne "
Michael - 07/28/2021
" Excellent! "
Irene - 07/28/2021
" Dr. Manning and his staff have gone above and beyond helping me with several eye issues that I have had. I highly recommend this office "
Cynthia - 07/27/2021
" Dr Thode is concerned and attentive. "
Janet - 07/25/2021
" I’m very confident in the expertise of the physicians and their staff. My only disappointment was the length of time they are scheduled in advance for routine checkups; however, I understand much of that is due to making up appointments after quarantine. Their physicians and staff are worth the wait! "
Margaret - 07/24/2021
" More then satisfied all around !!
Peg "
Nancy - 07/24/2021
" Dr. Rommel was excellent! She provides excellent care as her mother always did. I was confident having my eyes in Dr. B. Rommel's care.
Also, a shout out to Mary, behind the scenes. Mary suggested I use Systane and this made a positive difference with my eyesight. Thank you, Mary! "
Denise - 07/23/2021
" The entire experience was a good one! Your reception staff deserves a huge kudos because during my wait time I witnessed more than a few patients being snide with them but they never let it bother them and remained extremely courteous and professional!
The technician I worked with was kind and explained all she was doing and why she was doing it.
And Dr. Bethany Rommel was fabulous. She took the time to explain her course of action and then performed a procedure while I was there, rather than have me come back again. I was so appreciative of that!
Kudos to all!!! "
John - 07/22/2021
" Always a pleasurable experience. "
Esther - 07/22/2021
" Dr Manning is a WONDERFUL doctor. He always greets me with a smiling face and cheerful greeting. He always explains everything very clearly. It is always nice to see familiar faces of his pleasant and efficient staff. The office is ALWAYS cheerful and bright. A HUGE THANK YOU to Dr Manning and his staff. "
William - 07/22/2021
" Thank you Dr. Manning and your wonderful staff. "
Donna - 07/22/2021
" Dr. Manning is awesome. He is respectful, a genuine listener and he answers all your questions with understandable explanations. His demeanor is kind and welcoming which makes one feel comfortable and in good, caring hands. "