North Texas Dermatology Plano Location
North Texas Dermatology Plano Location
5805 Coit Rd Suite 203 Plano,TX 75093.
Phone: (972) 769-8180
North Texas Dermatology Plano Location 5805 Coit Rd Suite 203 Plano,TX 75093
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" I’ve been going to Dr. Matter for a long time & I feel she’s an excellent doctor. The office staff is consistently good. I’ve recommended this office & Dr. Matter to a number of my friends. "
" Plz have the Med Assistant call me. I have some important data I need to give her well before my follow-up appointment. "
" Always late to start appointment. Will not change my very good rating but would appreciate a more timely start "
" Love Dr. Quincy and her office staff. Everything runs so smoothly and on time. It is always a good feeling when I walk in and when I walk out. "
" Dr Quincy gives excellent shots! She's done an excellent job guiding me through my alopecia. I appreciate her entire team! "
" I did not get post op instructions for biopsy site. "
" I had a very good experience. Everyone was courteous, helpful and very pleasant. Dr. Matter listened to my concerns and I was very satisfied with her suggestion and the care I received from her. Her assistant was very friendly, made me feel comfortable and everyone was very professional along with caring. "
" Pam Murray is wonderful. Been going to her for years. "
" Dr Quinby is great. Always caring and very thorough. "
" Always first rate. "
" My only concern is waiting over 45 minutes to see the Dr. That was with an appointment. Part of that time was sitting in the room freezing in my underwear and a paper gown. "
" My expectations were far, far exceeded!!! My reasons for seeking dermatologist medical assistance was fully achieved!!! "
" Rebecca was so helpful to find me an affordable cream for my eczema "
" This appointment wasn’t as time efficient as usual. Not sure why. I was there an hour. Very unusual "
" Dr. Matter is the best. My family has depended on her for over 15 years, for everything from ringworm to melanoma. She is conscientious and very committed to providing excellent care. She is thorough and spends the time necessary with each patient. "
" Everything great. I did email you this morning with post procedure questions. Providing written instructions to patients would decrease confusion. Otherwise great "
" Thanks for taking me in on such short notice. "
" Medical assistant was excellent. Interaction with actual provider was a bit lacking. "
" I had just cervical surgery, in pain and moving. The medical aid (I apologize I can't remember her name) I had was so compassionate and helpful with me. It made the visit much easier. Thank you! "
" Love this doctors office. Always courteous, kind and accommodating. "
" Dr Quinby is GREAT "
" It was a very quick body check and the sample for the breakout on my chin was very helpful. "
" Great service and always professional "
" Dr. Pamela. Perry is the best. "
" Dr. Quimby is always professional, concise and effective. I feel very comfortable putting the health of my skin in her very capable hands. "
" Dr. Matter is so personable and refreshing! Really like her! "
" Only issue was that I waited 30 minutes to be seen. "
" Dr. Quinby is the nicest dermatologist I have had "
" I’m in there every couple of months and they are always very helpful and courteous. "
" Thank you for all your help. "
" I appreciate the professional, competent service I receive from everyone at the office. Dr Matter makes me feel confident that I’m receiving excellent care, and is a very nice person as is all of her staff. My annual visit is very important because of the high level of skin cancer in my family. I highly recommend her to all of my family and friends. "
" Pam is the best! "
" Dr. Lockhart, as always, was great! She took all of the time necessary to help me with my complex, difficult to treat skin conditions. Dr. Lockhart was caring, knowledgeable, thorough, professional, and explained everything...provided excellent treatment. She rates as one of the very best dermatologists in North Texas. "
" These Dr. and nurses treated me in every way properly and courtiously, my Wife was with me and she was addressed to with my needs for healing . Thank you "
" I would definitely recommend this office for anyone needing dermatology services. They are very professional & personable and make the experience as pleasant as going to a doctor's office visit can be! "
" I Took a few minutes and spoke to your office manager Michelle ,she is really excellent , she is very interested in making sure that the practice stays excellent and is continuing to keep getting better ,as for Pamela the PA that I have been seeing for couple years, she is the best PA on planet earth !!! I’m so glad that the dental office I go to across the street from them recommended them to me a couple years ago and I recommend them to everyone that I know ! A++ "
" The very best doctor's office visit I've experienced. Every team member doing their job, patient focused.... "
" Very fast appointment. I appreciate the doctor being on time and thorough. "
" Everyone was extremely nice, professional , curtious , caring , and helpful. "
" Rachel was informative and professional "
" Extremely disappointed that my new insurance will not cover this as an in network provider. Dr. Matter is the best. "
" Excellent all around Service "
" Dr. Matter is an excellent doctor who is also warm and caring. The office staff is always professional and caring as well. A great combination!! "
" I LOVE LOVE LOVE PAM MURRAY! And all of your staff there! They are so helpful with everything! They know there stuff when it comes to insurance, they were able to help me understand what was going on and when, and they were right! When it comes to my care, Pam was able to do more for me in two weeks than my arthritis doctor could do in two months! She is amazing at knowing what is going on with you and explaining everything in a way you feel comfortable and that you understand it and it didn’t go over your head. Sometimes it is hard to describe how you feel or how something felt, but with her she knows her stuff and can tell you exactly what you are trying to say. She is always so positive and upbeat and I need that. I have a chronic condition, but every time I see her I know I am going to go away feeling positive about my issues, not just “oh well, this is how it will be the rest of your life so deal with it”. She knows her stuff, both medically and how to talk to her patients when it's emotional and painful! I also want to say I am so impressed with how great your nurses are, as busy as your office is they are always upbeat and positive and don’t rush you when you go into the exam room, they let you say what you have to say. Your office has worked to get me into two medication bridge programs when my arthritis doctors couldn’t seem to make it happen. I honestly don’t know if I would be able to walk without them right now. Because of that I am able to work a full 8-10 hour day 5 days a week. I don’t have to hide my skin under tons of make up or wear long sleeves to cover up the psoriasis, all because of Pam and your office. You have no idea how much I thank you! "
" I feel like the check up was very fast and didn't leave much for me to ask. I had other things I had wanted to bring up, but the provider seemed like she was in a hurry. Very nice and good at explaining things while she was there, but I felt like I didn't have time to talk to her. "
" Always a personable and caring professional experience. Staff have smiling, warm, friendly faces. "
" I love Pam Murray. She’s always so great when I come in. I have given many people this offices name and number when they ask for recommendations for a dermatologist! "
" Very thankful. Had a great experience! Complete respect for this office & staff. Yes, I highly recommend Dr. Matter & Dr. Lockhart. "
" North Texas provides exceptional care and service. Dr. Matter has a wonderful bedside manner!! "
" I recommend North Texas Dermatology to all my friends and family. When there is a need to proceed with testing and/or surgery, they do not hesitate to assure complete recovery! "
" Dr Lockhart was the type medical professional you want. Great in making the patient feel confident in her diagnosis, problem and procedure to address the issue. "
" Was not able to notice any situation that could be considered lower than Excellent! Thank you. David "
" Dr Christie Matter and the entire team are not only extremely competent, professional and caring, but also very upbeat and the positive atmosphere is contagious! Highly recommend! "
" of all the medical offices I visit this one is the most efficient and friendly! Everyone, from the Doctor to the MA to the front end staff, is attentive to their duties and I have all my questions answered. "
" Dr. Matter was AMAZING, her bedside manner is exceptional and her expertise is so comforting, no wonder that she is one of DFW’s top doctors. . A+++++ "
" I felt a little rushed, but am aware it is the season. Pam is great! Thank you! "
" Dr. Lockhart is an amazing doctor. I'm very blessed that she is my doctor. Her bedside manner is ridiculous (AMAZING!) and she is so talented. Doesn't miss anything. :) And she makes me worry less because I know she is thorough, thoughtful, and talented! "
" Do I also use the Betamethasone when no rash is present? "
" Great customer service!!! "
" Just love Pam Murray and Mary. Both kind and friendly "
" Have always had positive experience over the years. Dr. Lockhart is a total professional. "
" This was a follow up appointment and I was there about 45 mins, and the doctor only saw me for maybe 5 mins. I've seen the same doctor for years, so I'll continue to come back but I will say the wait time has been much longer than it used to be. "
" Best clinic ever!! "
" Thank you! "
" Love Pam, she is Great! "
" Dr. C Matter is great!! "
" I’ve been a patient here for many years and have always had superb care. Pam Murray is the best! "
" The procedure...IPL.. was very successful and Christy is amazing and what she does and very knowledgable "
" Pam is absolutely fantastic - 100% trust her for my care. "
" I love Pam Murray and as far as I'm concerned y'all can do no wrong. "
" Pam Murray is a two written just PA. I appreciate the aggressiveness in treatment for skin cancer. "
" Dr. Quinby went out of her way to assist me in scheduling a needed procedure before I would be out of town for the Christmas holiday. Also, her assistant did an excellent job before Dr. Quinby came in to exam me. "
" They are the best and no waiting "
" Both the medical assistant and Dr. Quinby were pleasant and asked how I was doing - I felt Dr. Quinby was thorough and cautious, which I appreciate. "
" I always get caring and professionalism at your office. Dr. Matter knows what she's doing. I trust her implicitly. "
" Dr. Matter is the best dermatologist in the area. She takes the time to explain her findings during a routine body skin check. She is professional and is very courteous. "
" Dr. Matter is very knowledgeable and very nice bedside manner. My visit was quick and very pleasant. "
" Everything thing is always both professional and personal. "
" I visit North Texas Dermatology twice a year to check my moles for cancer and I highly recommend them to anyone who needs skin care. "
" Very organized. No wait. Excellent customer service "
" Leslie is an awesome med assistant. Super helpful and very nice. I love Pam too, she's a great derm. "
" Dr Rachael Quinby has been my dermatologist for many years. She has always been most courteous and professional throughout her career while examining and performing essential procedures on my behalf. "
" Dr Mattar is “The Best”. Very professional, on time, and personable. "
" Dr. Quinby has great bedside manners!!! So glad she was still with your company after leaving Texas for 2 years And returning! "
" I am very happy with Dr. Gustovich. I have recommended her to family and clients. "
" I don't have the best insurance coverage. I so appreciate the effort and help in working with my coverage. "
" Dr. Gustovich is excellent! "
" Dr Quinby is the best dermatologist I have ever used "
" I've been a patient of Dr. Matter for a very long time. I keep coming back because of the amazing experience I have every visit. The staff is amazing, super friendly and professional. Dr. Matter is so thorough and friendly, as are the other doctors, and I always leave knowing exactly where I stand from a skin health perspective. I have referred everyone I know and will continue to do so... "
" Everyone at NTD has always given me excellent service. "
" Always the best! "
" I enjoyed the Halloween costumes :) "
" The assistant and doctor were so kind, cheerful, professional and personable. I really had a nice visit - thank you, Lisa "
" In my opinion, this is the best medical practice I have ever witnessed. Without question from receptionist to the doctor, every one consistently is the best at what they do.The consistency has been there since I started using them about 7 or 8 years ago. "
" EVERYONE, from front desk to checkout was so courteous, friendly, and professional. Even the interactions with other patients sounded friendly and warm. You all get an A+!! "
" Always excellent. "
" Glad to have a new dermatologist. Recommended you to my wife and she will make an appointment to start with your practice. "
" Great experience and great people "
" 100% confidence in Dr Matter and team. Very smart and super friendly. "
" I have been a patient to Dr. Matter for over 10 years. The service out of the office has always been amazing. Dr. Matter is an awesome doctor. I have recommended many friends to her office. Very happy! "
" Pam Murray and Mary, Pam’s nurse, made my daughter feel comfortable and they treated her with respect. Both spoke with her to make sure she understood exactly what her skin care plan was and answered questions in a thoughtful and respectful manner. It was wonderful how they treated her as an equal and included her in creating a plan that would work for her. As a parent I appreciated how inclusive they were with her. I would recommend them to anyone with a teen who need skin care help! "
" Very professional office and care group. They actually changed the radio station on my request for county, awesome Doctor has excellent bed side manner and exlplains the process and answers all my questions "
" Care and help at North Texas Dermatology has been consistent, thorough and helpful. "
" Pamela Murray is great at what she does, I apologize for not catching the nurses' names who have helped me but they have also been great! "
" Love Dr. Lockhart. "
" Love Dr Pam Murray!!!! "
" Dr. Matter is great, very good doctor and very personable with patients. All of the Medical Assistants and front office personnel are always friendly and courteous. "
" Excellent all around experience. Compassionate. Professional. Will be my go to for all dermatology needs for the foreseeable future. "
" My only comnent is that I prefer to use the pharmacy of my Choice, not the one of your choice. This needs to be addressed at this practice. "
" After an appointment I feel very confident that I received the best possible medical care possible. "
" I am very pleased with their service.i saw Dr.Gustovich ,she was very caring and was very clear on my diagnosis.Also medical assistant Aida was really great.she took really good care of me. Overall a great experience. Highly recommended... "
" Everyone at this office has always been very congenial, professional and knowledgeable with regards to any matter addressed. "
" Dr Matter's experience and medical training definitely show through in the outstanding care she provides in her treatment of my skin problems, "
" The nurse was aggressive and rude. She also used an offensive word. I called and spoke to someone about it. "
" Pamela is so excellent ! I first found her from a recommendation from the dental office across the street a couple years ago who also said she was excellent,in fact I like everybody that works there ,they’re all very nice people and make you feel like family, I give them all A+ "
" Super nice "
" Dr Christie Matter is the best. She is very professional, friendly, and very intelligent. My favorite doctor of all. Her staff always smiles. All of them have such a great sense of humor. "
" I was blown away by how kind everyone was. It wasn't my first time in the office, but was treated like a VIP. I want to say how grateful I am to everyone there. Have a great day! "
" Love Pam Murray. She is so friendly and thorough. "
" Love Dr Quinby! She is great. Her assistant in the room was very professional and caring. Did not feel needle for numbing at all. Great personality. "
" Aidee was my medical assistant and she took excellent care of me! There was some trouble with my hand bleeding more than normal where the Dr. biopsied and I feel Aidee went above and beyond to make sure she got my hand cleaned and bandaged it extra bandaging so it wouldn't come off after I left. She even gave me some extra guaze and a couple bandaids in case I needed them after I left. "
" In the future please don't schedule any appointments for me prior to 10:30 am. Thanks Charlie Blewitt 214-929-0926 mobile best way to reach me. "
" Dr. Matter is wonderful!! I was referred to her by two dear friends and have not been disappointed. Best doctor I have! "
" Everyone was very helpful and happy to serve me. A great overall experience "
" This medical practice is the way we wish all medical practices would be--professional staff, patient-centered, and a stress-free setting. "
" I have been cared for by NTD for many years through a number of difficult challenges and they have always been exceptional in every way "
" Love dr Lockhart and the whole staff. "
" I’ve been going to North Texas Dermatology for ten years and it’s always top notch. "
" I Love this office the staff is awesome! "
" Dr. Lockhart is always concerned about skin problems, even if they are minor and are not dangerous. Her attitude is always cheerful, and she does not rush through the appointment with the patient. However, she's very careful to be on the safe side and have something checked at the Lab if there could possibly be something serious. Great doctor. "
" Dr. Quinby is wonderful! "
" The medication prescribed cured the rash on my hand and leg. "
" Able to fit me in quickly when a suspicious spot came up and wanted to have it checked out quickly. "
" Wait time was extremely long. I showed up 30 minutes early for my appointment and didn't see doctor until 40-45 minutes after my scheduled appointment time. This is the only factor affecting a less than excellent rating, the rest was great. "
" PA Pam Murray is the absolute best. I cannot say enough about her. Of all the medical personnel I have ever been to there is no comparison to Ms. Murray. A true asset to the medical field. "
" Love Pamela Murray!! "
" Love this office, the people who work here make you feel like a human! Good job! "
" Always a pleasure when I have an appointment! "
" Everything is great. Thank you. Even with insurance I am about priced out of your services. After this year I may not be able to be back. "
" Love Dr Matter...She has been my dermatologists for years....she is very knowledgeable and explains everything to me. "
" Found Dr Lockhart from a recommendation and I have recommended her to others. "
" I recommend Dr. Matter to all my friends and family! "
" I am always pleased with the service and care I receive at the Plano office. Pam Murray is the BEST! I appreciate her knowledge, care and concern. "
" Not sure why I received three of the same survey but I did answer them and send them back. "
" Pam is fantastic - so knowledgeable, always so professional yet great "bedside manner" "
" I am not big on recommending Drs. as that is a pretty personal. Whom I like may not be another's cup of tea but I recommend North Texas Dermatology all the time and Dr. Gustoffsin (whose name I am sure I miss spelled). My spelling might not be the best but she is one of the finest Drs. I have seen. Thanks for being so good and for having a wonderful office staff. Believe me they make a difference! "
" Special thanks to Dr. Quinby and her Assistant... they were great and I appreciate the Receptionist for getting me in that afternoon! "
" My appointment with Pam was prompt as usual and absolutely "the best". "
" This office is the best I have ever experienced for keeping appointments on time. Outstanding. "
" Dr. Matter always provides me with competent care and professional courtesy. "
" The doctor was exceptionally thorough and helpful. "
" Best Dermatology group I have ever used. My husband's first visit (and he is hard to please). He was won over by everyone (doctor and staff). "
" We had issues getting our prescription filled both with the online pharmacy and with the help we received when calling in trying to get information about our prescription, but the office staff was all great. The dr and her assistant are amazing. "
" I am impressed by Dr. Gustovich's ability to treat my problems and explain the procedure as she works. She is always calm and makes me feel calm. "
" Dr. Lockhart does an excellent job. She is thorough, knowledgeable and has good interaction skills. The practice is very good. I have been treated by one of the other doctors and she was very good, as well. The appointments are on time with excellent reminders as the appointment approaches. I Highly Recommend them to anyone needing dermatology care. "
" Dr.Matter is a very knowledgeable and capable dermatologist and puts me at ease as a patient. "
" Dr Gustovich and Victoria were excellent as always! "
" I had my baby with me and everyone was so accommodating and nice! It's stressful taking a baby out but everyone at the office made it a breeze. Thank you! "
" I felt very reassured that what I thought could be trouble spots were not! Awesome experience! "
" Three things. First, it's nice to have music in the waiting room now, so please mute the television, as it's really annoying to have it conflicting with the music. Second, I love the music in the examination rooms - good choice of songs and the right volume, which makes the nervousness of being a patient more tolerable, so why not leave it on when Dr. Matter walks in? If the patient doesn't like it, they can asked that it be turned down. Third, when a patient like me tells the check out girl I don't have insurance, why doesn't she automatically give me the discounted rate for cash pay up front, instead of making me have to ask and then get a refund on my card and start all over again! "
" I'm not easily impressed by most medical professionals. A doctor with great beside manner and skill with a caring, patient staff is a rare find!! Thank you so much. I have recommended and will continue to recommend this office to everyone!! "
" Love Mary and Pam! "
" All was great!!! "
" Most of the treatments are horrifying (Freeze/Burn/Snip/Lance/Inject), but the staff are excellent, technically proficient and get it done right the first time. I look forward to my visits. "
" Pam is the greatest!!!!!!!!!!! "
" I really love this place! Everyone is always so nice and seem to enjoy what they do. Also, Dr. Matter has been great with my treatment plan. She doesn't try to rush me out of the office and always listens to any concerns I may have. I will definitely recommend North Texas Dermatology to my friends and family in the future. "
" Dr Gustovich is excellent our whole family are patients of her's and we appreciate her "
" Pam is great, she always welcome me with the big smile and always friendly. "
" Dr. Quinby is always so professional, kind, and thorough, and patient. Her medical assistant is equally so. I always feel so very well taken care of. Please tell them both. Thank you to them, Janice "
" Awesome appointment "
" Pam was INCREDIBLE- very thoughtful, and informative. "
" Dr Quinby is very kind and explains your condition and the solutions. "
" I love Dr Pam. She is always so thorough!! "
" I find your overall operation to be highly professional, efficient, and responsive in every aspect. "
" Everything was perfect, except for when I checked in I was told my appointment had been cancelled the previous day. I had confirmed (via text) several days before and showed it to the receptionist. "
" The medical assistant was fantastic. She answered a lot of my questions, particularly as to the insurance end of my pending procedure. She was knowledgeable and personable. Best part of my visit. All of the staff were excellent. "
" Ever since I began using N. TX Dermatology, I've found your staff to be exceptional. I always feel at home and am confident the care given will be the best. This time we had a bit of a hiccup in that a blood vessel got in the way and it took quite a bit of cauterization to get things under control. No pain, no alarm on my part. I did have a rather difficult night, though. I had been asked to sleep mostly sitting up. I understood the reasons and did so but for most of the night there was more than the usual amount of pain. It was controlled by pain medication I already take for severe knee problems and I used ice pack. Got some sleep and things are much better this morning. Care and instructions were excellent. Guess I've just worn my skin out in 84 years. Thanks to N. TX Dermatology. "
" I come North Texas Dermatology on a regular basis and everything is always A-1. I have recommended my dermatologist Susan Lockhart to many friends and family. She is great and I highly recommend her. "
" Dr. Quimby is very thorough and listens well. "
" I love Pam-she is the best!!! "
" Dr Gus and Rebecca are AWESOME! "
" I've been with Dr. Quimby for several years and she is the best! "
" Very friendly and professional staff, always makes you comfortable and taken care of no matter what the medical need is required. Dr. Matter is awesome considering how many patients she works with. Mike "
" Very professional! "
" The was my first time to visit a dermatologist and I was a little nervous.... I was very pleased with my visit and I LOVED Dr Lockhart! I will be back and recommend others. :) "
" This was my first time seeing a Dermatologist and it was a great experience! The staff was awesome including Dr Gustovich who was very professional and personable. I highly recommend North Dallas Texas Dermatology. "
" Dr Lockhart is awesome. However, while waiting for the doctor in the exam room for about 15 minutes with the door closed, i overheard 3 -5 staff gathered and talking about all kinds of personal items that were clearly not work related. It makes me nervous that medical office staff are both distracted by non work conversation and they seemed not too realize that there are patients behind those closed doors -- just seemed to be a very unprofessional atmosphere. I am in the business of running medical clinics and this type of behavior wouldn't be acceptable, and i hope someone who observed it would share such with me, hope you feel the same. "
" Always a good experience "
" My family has always had a great experience at this office! "
" Got there early and I was taken early for my appointment.Outstanding service. Kudos!!! "
" Never have been disappointed! "
" I love Pam. She is great. I wouldn't consider seeing anyone else. "
" Thanks‼️ "
" This is the most efficiently run doctor's office I have ever been to. I have been going to N. Texas Dermatology for many years. Appointments are always on time. From the receptionist, to the assistants and the doctors, all are friendly, professional and knowledgeable. They are very patient with questions. I remember only one time I had to wait for more than 15 minutes (usually less). This delay was caused by a doctor emergency. The staff were upfront with the problem and offered alternatives so you were not sitting there wondering what was causing the delay. I always feel well taken care of at the conclusion of my appointment. "
" Dr Quinby & staff are The Best! "
" Wonderful visit! Dr. Gustovich and all staff were very kind, courteous and answered all my questions. "
" Pam and staff are always professional and courteous! "
" My only recommendation is to be prompt about honoring other people's time by not having them wait in reception. I had an 8:30 appointment and had to ask about schedule at 8:50. To be 20 minutes behind that early seems like poor scheduling or lack of concern for the schedules of patients. "
" Thank "
" Clean, nice facility. Dr. Very caring but not good at giving a clear diagnosis. "
" I love Pam. "
" Mary was AMAZING with my daughter! She was so nervous but mary really helped her through the visit and kennedy have her a HUGE hug when it was over!!! "
" Dr. Quimby is awesome. And I believe her name is Greta, she is so kind and made me feel so comfortable. She referred me to the next door aesthetician and I can't thank her enough. Prompt lab results and comfy, clean environment. Will always stay with this practice. "
" I told the check out person that I just love coming to your clinic because everyone is SO nice and I think Dr. Matter is THE BEST!! Thank you for all that you do to provide such caring, professional care. "
" Dr. Lockhart is one of the best! Norm "
" Dr Lockhart is always very friendly, efficient and very knowledgeable. "
" Dr. Lockhart is superb! "
" No waiting - got right in at my scheduled apt time. Much more convenient location for me. Loved Dr Matter Definitely going back for my check-ups "
" Professional and courteous from start to finish "
" On time, efficient, helpful, professional. "
" My only complaint is that last week when I came in the Dr. diagonised me with sariousis (sp), and I stated that I do not have that, no one in my family does, but she was certain and told me to just use the ointment she was prescribing. Over the next four days my systoms got better on my eyes but much worst everywhere else. I was absolutely miserable Friday, Saturday, and Suday. On Monday, Pam was great, she confirmed that I do not have sariousis (sp) and that in fact I was dealing with a prolonged exposiure to something like poison ivey, and she put me back on the steroid program to wipe out my irritation. I was a little surprised to have to pay for another visit, since I was mis-diagonosed. Pam is the Bomb-diggity!! In just 24 nours my fingers are almost normal, and my itchy area are tollerable, it will be several more days before I feel "normal" but compared to this past weekend, I feel 1000% better. "
" Everyone is so nice and helpful and Pam Murray is so knowledgeable and thorough in telling me what is what. This this my dermatology office forever! "
" Dr Gustovich is an excellent doctor with very good customer service skills. I wouldnt even thing about seeing anyone else, although everyone there is good. "
" The entire staff was very friendly and helpfu. Exceeded all my expectations of visiting a doctors office "
" The receptionist was not very nice. I admit I was late because I thought my appointment was 30 minutes later, but they never said hello or how are you? When I was leaving, I asked a nurse? assistant? if they had any takeaways or samples because usually they give me some and she sneered and said "like what?" She was very rude. But I love Dr Quimby and she is wonderful. Bottom line I will be back. "
" Very professional and caring. "
" Been going to Dr. Quinby for several years now, and I can say I'm 100% satisfied with the care given. I would recommend her to anyone without reservation. "
" I always feel very well taken care of by Dr. Matter. "
" As pleasant and prompt as always! "
" Pamela Murray is the absolute best! "
" Love, love, love my dermatologist and her assistants❤️ "
" Dr. Quinby is the third dermatologist I've seen over the past few years and I really like her and the whole experience at her place. Everyone is always so helpful and seems happy at their job "
" I've always had a positive experience with this office and the doctors. I highly recommend them to other patients "
" I always feel like I receive excellent care at North Texas Dermatology. I always receive patient explanations and instructions and all additional questions are answered. "
" Always a great experience. "
" I recommend this office all the time & have several friends, and their spouses, who now come here. I've been coming here for a number of years & love it. "
" Your personal were very helpful and friendly I felt like I was part of the family. "
" 1st. class - every where !! "
" Have been going here for years and highly recommend. Dr Gustovich is a caring, amazing Doctor. "
" Great visit coming back for additional services. "
" Dr Quinby is an excellent doctor and would definitely recommend her. "
" Office personnel are always friendly and courteous. Dr. Matter is very efficient but also has a great personality that makes you feel at ease.I have had a number of basel cells found and treated. I have recommended her to all my friends. "
" Every person I had an interaction with during my visit was friendly and professional. "
" Efficient, answered all my questions, provided resources for the meds I needed and the most important was office hours that I could return to work and not miss too much time. Might try the Coit location as it is closer to work but the time was not available when I needed it. Great experience. "
" Great experience! "
" Dr Matter is great "
" Pam Murray was and always is amazing. I live in Prosper and could go to the Derm 5 min from house, but it's worth the 40 min drive. She's very knowledgeable, easy to talk to and makes you feel comfortable. "
" Pam is great! Very personable and explains medical issues to make it easy to understand. "
" Great team! "
" I arrived early and was called back just a few minutes late. Reception got me checked in quickly & efficiently but wast not proactively helpful. Wanted to scan insurance card when insurance was already verified. I hate filling out and providing redundant information. Med Assistant was very pleasant and helpful. Med Provider was very pleasant and thorough. Check-out got me out quickly and set next appointment. It was a quick in and out. "
" always excellent treatment! "
" Mary and dr q have been extremely professional and personable at the same time as well as the assistants. "
" Dr. Carla Gustovich and Victoria are a great team!!! Thank you for your care!!! I already feel better!!!???? "
" Pam always does a great job!!! "
" Pam Murray is an awesome dermatoligist. I would recommend her and the entire staff to anyone. "
" Dr. Matter, Victoria and Monica were all excellent in all the above categories. "
" Everyone at Noth Texas Dermatology are caring and extremely helpful. I am so thankful to be able to seen there! "
" I have been Dr. Gustovich patient for 5 years; she is always so kind, warm and understanding. "
" Wonderful facility! I'll be back for any dermatology needs! Love this doctor, she's smart, warm, and fast! "
" I have been a patient of Dr. Christie Matter for 14 years and think she is the best! She is thorough, explains well and seems to really care about my well being. "
" I do recommend this Provider when asked for a recommendtion "
" Pam and Mary are great "
" Very organized, professional, and efficient. Love the providers and staff. Dr. Lockhart is awesome! "
" I'm glad I found this place! Everyone is always so nice! "
" Pam Murray and her assistant are amazing! Since I have to have skin cancer checks I can't imagine anyone better or more considerate! Thanks, "
" Love Pam and staff! Take good care of my kids! "
" Dr. Matter and her staff are always above par and through. "
" Very professional run office and the Doctor did a great job of answering my questions, so that i actually understood the information. "
" Pamela Murray and her nurse always makes my appointments a personal experience. They care about me, my care, and making sure I understand what they are doing. I truly appreciate them and the staff for creating a personal,caring atmosphere. "
" I have been with this practice for many years. Everyone is friendly, efficient and well trained. The waiting area is beautiful and comfortable. My medical assistant this week was exceptional; she was intelligent, kind without being fake-friendly and her ability to administer the shots was impressive and nearly painless! I always feel well taken care of without feeling rushed. I have utilized several different doctors from the staff and the service, intellect and kindness have always been flawless. Thank you. "
" Wish I could clone your office team and environment for all doctor's I have! "
" I received two surveys. This one has 2-3 more questions than the first one. Neither survey referred to a specific visit so I don't know if either is for me or for my wife. "
" I had an issue with having to fill out paperwork with the exact same information, even telling them Nothing has changed. Just a waste of time and paper. If I needed to update something, i would have said... Yes, this changed. But nothing was changed. I loved and felt very comfortable with the Doctor I saw and appreciate their professionalism. "
" Ya'll are always wonderful. Coming to a dermatology office is always a bit scary for someone like me, who has both a personal & genetic involvement with skin cancers. But your staff are all so professional, yet warm and reassuring as well, that I always leave with a good feeling, even when I have had a procedure. I couldn't as for better care. Yours is the third dermatology office I've been associated with over the past 35 years or so. My first, in Phoenix was also wonderful and my late husband & I used that office until Dr. Targovnik retired. Then, I use her predecessor, but was not impressed or comfortable. But since moving to Plano, and finding your office, I feel right at home again. Wonderful, really. "
" Dr Pamela Murray is a very caring and thoughtful doctor. She is also very professional and knowledgeable! "
" Ideally, you would modernize to a sign in system where the patient just needs to update information that has changed rather than filling in entirely new forms with information that never changes. Most doctors have this now...it is 2017 and the technology has been around for quite a while. Filling out entire forms by hand is frustrating. Thanks for considering. "
" Dr. Matter and her Medical Assistant are the best. Would highly recommend. "
" I have been a patient for a few years now and I am extremely happy with the care/service I receive. I always recommend your clinic to others. THANK YOU Pam for the GREAT care!! "
" As always, everything is always great. Even to see the doctor is right on time "
" Everyone is very professional and respectful! "
" you GIRLS are great !! "
" Always a great experience with Dr Lockhart. Our family has always been treated with upmost respect and professionalism. "
" Dr. Lockhart is excellent and has really helped me. I highly recommend her. "
" Dr. Gustovich is always caring in her examination and provides a description of what she is going to do before and as she is doing it. She cares for her patients and their well-being. It is so refreshing to have a physician who doesn't make you feel rushed or like they have to get to the next patient. Her medical assistant/nurse is also very communicative. "
" I am very happy to have found North Texas Dermatology and Dr. Gustavich. This staff in this office is one of the friendliest I've ever known. "
" Well run office, friendly staff... "
" Love, love, love your new decor. I am quite the believer that your surroundings in a doctor's office contributes to the satisfaction and assurance of quality care for the patient. Good job!! "
" As always, great staff and care. "
" You have a great office. Everyone is friendly, helpful and professional. I also like the new renovations! "
" Doctors, PA's, & Staff are always super with a great positive & helpful attitude. "
" Dr. Q is the best. "
" They were extremely helpful and provided great care. "
" Highly recommend NTD, I have been going to Dr.Matter for many years. She is an excellent dermatologist and she takes the time to answer my questions. "
" Everything was handled in a very professional manner. Instructions were good and understandable way. Alternative treatments were explained. Appointment was on time and handled quickly and efficiently. "
" I wasn't seen till 20-25 minutes after it was supposed to be "
" 1st. class all the way. "
" I forgot to ask the doctor about an issue for which she had sent a prescription; that, however, was not her fault. "
" We just wish Dr. Lockhart was more personable & took more time w/ us. "
" I am looking forward to my next visit when I will have the results of 3 areas sent out for biopsy. Then I will have questions. "
" Great service by great people! "
" Business office staff went the extra mile for me! "
" Pam Murry is just the best. I recommend her to everyone who needs a dermatologist. She is friendly and personable, thorough & quick. She also always answers any questions I might have. I always leave there feeling that I know exactly where I stand. "
" Dr Quinby snd Britany were great! "
" The Doctor and staff were very professional. Dr, Mater is superb, we have used her for over 15 years. She is an excellent Doctor, very knowledgeable, personable, and extremely thorough. Highly recommended!! "
" Dr. Quinby and her assistances peeled me off the ceiling when I first came in. She was clear with her explanations what I should expect in the months to come. With confidence she told me that my wrist and hand coloration would improve. Very glad I had her as my Dermatologist. "
" Dr. Matter and the staff make me feel very comfortable and without any anxiety to what is being done. "
" I have been going to see Dr Matter at you facility for many years and the experience is always first rate! "
" Great service "
" I would whole heartedly recommend North Texas Dermatology to family & friends. The office staff are welcoming, professional and pleasant consistently. A pleasure to go to an appointment. And the updates to the office and waiting area, over due - but finally wonderful! "
" The staff greeted me with a smile and were very friendly and professional, both during checkin and checkout. In the exam room, Dr. Matter and her assistant were very thorough with my exam, answered all my questions, and gave me a clear plan forward. I highly recommend them to others! "
" My entire family goes here because we are pleased with the care North Texas Dermatology provides. "
" Always excellent service. "
" This is a very professional organization! "
" Everything was great!!!! "
" Dr. Pam is great. "
" Dr. Matter is the best thing I have ever done for my skin! She has helped me with everything from acne to identifying and removing pre-cancerous moles. I highly recommend her to all my friends and family. "
" I send many people there because of the quality of service I receive; the front desk, Dr. Quinby, Brittney, the check out personnel need to give PR lessons to other offices. The most important quality I see is the time given to answer questions. "
" Always extremely professional, friendly and super efficient staff! Wish all my doctors offices ran this smoothly! Beautiful new lobby furniture and wood floors too! "
" Dr. Lockhart is wonderful. Her assistant (I'm so sorry I don't remember her name) was so kind and helpful. "
" Love Dr. Lockhart!! She's an excellent dermatologist with a delightful and professional manner. Her explanations are thorough, easy to understand and she's always willing to answer my questions. I dread the frequent skin cancer checks, but she makes the visits less anxiety-provoking with her friendliness. She is rarely running late and at my most recent visit I had barely gotten into the lovely paper gown and she was ready to enter the exam room! Highly recommend her! "
" Great practice. Only complaint is just wanting hours expanded. Very difficult for my high school student to miss school. "
" Everyone from the time I walked in the door to the moment I walked out the door was so pleasant, polite, detailed and professional. Would highly recommend to everyone I know. What FANTASTIC customer service. I wish all of my healthcare providers were this office. They could learn a lot from the doctor and staff. "
" So glad I found Dr. Quinby & North Texas Dermatology! Everyone is so friendly and the practice is run so efficiently. "
" Wait time vanished! Our visit was on-time, thorough, and we left the office with a smile. The new reception area is gorgeous but don't want to spend too much time there :) "
" Didn't have to wait long and got out quicker than before. "
" Pamela Murray provides excellent care, with thorough explanations and follow-up. It is clear that she enjoys her work and is interested in those in her care. "
" I appreciate that the office respects my time and makes everything move along in a timely manner. Dr. Lockhart and staff are great!! "
" I always feel well treated and honored as a patient here. I usually see Pam Murray and I find her very friendly, yet very professional. Always explains what she is doing and is very thorough in her exam. "
" Dr. Matter has seen that I am always in the best of condition. If something needs attention, she is able to provide the solution. "
" Been using them for years. Great dermatology health providers. "
" I have recommended Dr. Lockhart to several people, and they too are very pleased with the care that they are given. "
" Pam sped through instructions and was off like a flash...it was the assistant's job to made sure I understood, which I appreciated. I wish Pam was a little more relaxed, I bet she wishes she could be, too! "
" Great Doc and Staff! "
" Friendly, helpful and very professional. "
" I have to compliment Dr. Matter and the staff at this practice. They all have a great rapport with the patients and I never have to wait very long when I get there for my appointments. I very much appreciate that they consider my time to be as valuable as theirs and don't keep me waiting for long periods of time. "
" Great staff! Great attention to detail! "
" I have recommended to a lot of other people, "
" I have been a patient for 10 years and my husband for 5 years. I love this practice, all the doctors and the staff. I am always treated with respect and genuine kindness. I have been to both offices and the same can be said for both. "
" Great dermatologist office, DR's, and staff! Very respectful and attentive to my needs. Low wait times. I have already recommended them to family and friends. "
" Thannks "
" Great Service as always. I tell people about Pam Murray and North Texas Dermatology all the time. Thanks for being such a great office. "
" I have always received exceptional care from Dr. Quinby. My appointment was on time with no wait, the lobby remodel was very nice, and everyone was so friendly. "
" Dr. Christine Matter is sensational, caring, thorough, sincere and possessed of good humor. I love her! After 30 years with the now retired Dr. James Herndon, I have been fortunate and enchanted to be taken care of by Dr. Matter since 2009. "
" I love this entire office! I feel very well taken care of and Dr. Gustovich is kind and gentle and professional! "
" The conversation with my provider, and her assistant carried on , throughout, my procedure. Over before I knew it. "
" Kristine Kucera is the greatest dermatologist I've ever known. "
" You ladies are great! "
" Dr Q is awesome "
" Always feel like I get the best care "
" Dr Matter is thorough, takes her time. I feel that she takes my health and any questions I may have seriously. "
" Appointments at Dr. Matter's office are always on time and efficiently managed. "
" Always feel confident of the care I'm receiving. All the of the staff are friendly and go about their jobs efficiently and are careful that nay discomfort is kept to a minimum. "
" Pamela Murray is the absolute BEST!! We will never go anywhere else. "
" Prior to my appointment, I was extremely out of sorts with the unknown of my skin condition. But during my visit, I felt comforted by the teamwork in responding to my questions and resolving my concerns. Thank you "
" Pam Murray is always most efficient and sweet! "
" I am a regular patient of Dr. Christi Matther. Even though I drive from the far northwest side of Frisco, I wouldn't think of switching to someone closer. Dr. Matther's professionalism and friendliness can't be beat. The office staff is courteous and helpful. I highly recommend this office. "
" I liked the fact that they wrote down the instructions for my daughter. They also were very helpful in calling in the prescriptions to the right places. "
" Explained clearly and was thorough. "
" In and out in less than 30 minutes, the type of visit you hope for. "
" Dr Gustavich is calm and caring! "
" My only complaint would be that I had to wait for Dr. Matter for half an hour. "
" Dr Matter and her staff are great! It's so nice to have a doctor with personality and professionalism both!! I have recommended NTD to lots of my friends. My husband and daughter are also patients. Keep it up! "
" I am always very impressed with Dr Matter's office. "
" Very caring "
" As always great staff and Doctor "
" Very positive experience! "
" Should not have to ask patient to fill out forms with information that you have, even name should be pre-printed on any forms requesting validation or updating. "
" Personable spends time. I'm not a number. So hard to find these days. "
" Wonderful care and service by Dr. Gustovich and all, thank you! "
" We arrived at 8:30 am for an 8:45 appt., and wasn't called to the back until 9:05. Wait time is consistently an issue. "
" Waited for 45 minutes before seeing the doctor, although they did apologize this wait time seems disrespectful to the patient. "
" I almost enjoy going to see the dermatologist now. Dr. Quinby is great and all of the nurses are wonderful. They have all taken the hassle out of going to the doctor's office. "
" I really am pleased with the excellent professional care I receive. "
" I inadvertently exited without stopping at the desk. I'm an idiot, thankfully someone called for my copay. "
" I was seen very quickly and courteously. Well done! "
" Dr. Lockhart and her assistant are as professional and courteous as a person could ask for. I feel very fortunate to be Dr. Lockhart's patient. "
" Dr Gustovich is the best!!!! "
" Each time I have been to this clinic I have felt so comfortable and my concerns respected and understood by all staff and providers. "
" "Dr." Pam Murray is phenomenal! I know she is not a PA and not officially a doctor; but in my eyes, she is as good and better than MOST doctors! She is thorough, attentive, respectful of both adult and especially child patients and she is damn good at what she does! I have referred her many times! "
" I was able to reschedule on-line with ease. "
" Very professional, very good care and answered all questions we had. Good visit, prompt, on time and very efficient. "
" Christie is always very competent, friendly, answers any and all questions completely. Couldn't ask for anyone better. "
" I wish I could have received her advice in writing. I felt like she was talking quickly and left quickly. She mentioned lots of different products but I cannot remember all of them. I need to call about the prescriptions. I can't remember what they are and it's through the call-in pharmacy. I love the office and what it has to offer. However, this particular visit was a bit confusing and stressful. "
" Pam Murray is one of the kindest people I've ever met. My comfort level with her is amazing and I respect anyone who can take the situation that is needed for a full body skin check and make a patient so at ease. I generally have to wait in the reception area longer than expected but the quality of care I receive and the way I am treated makes me forget that minor inconvenience. "
" Love my Doctor !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! "
" Great experience today. Time will tell if the "technical" part of the visit was of the same quality. "
" Thank you! "
" Dr. Gustovich has a wonderful demeanor. Personable, explains clearly. Would highly recommend. "
" Dr Quinby is great "
" I've been in many Dr offices and was extremely impressed with the efficiency of the process. "