Pain Treatment Centers of America



Corporate:

108 N SHACKLEFORD RD
LITTLE ROCK, AR 72211
Phone: (844) 215-0731
Fax: (888) 630-8885
http://www.ptcoa.com
Services:
Pain Management
Insurance:
Please call for information.
Payment Accepted:
Major Credit Cards, Checks, Debit Cards, and Cash
Business Hours:
* Clinics are closed on Friday. Patient Support Center open Monday - Friday.
Monday
8 AM
-
5 PM
Tuesday
8 AM
-
5 PM
Wednesday
8 AM
-
5 PM
Thursday
8 AM
-
5 PM
Friday
8 AM
-
12 PM
Saturday
CLOSED
Sunday
CLOSED

Recent Reviews

Location:  
 July 14, 2020

" Dr. Petrov seems to be a very caring doctor. "

 July 14, 2020

" I was unable to keep my office appmnt on June 25th due to a bad flare-up with my IBS-D & COLITUS & the clinic I think in Conway was so helpful & put in a request for Dr Petrov to call me for a phone interview & he did, HE IS AWESOME‼️ �� I was having an issue with my medication & he prescribed me the meds I was on prior & this helped me IMMENSELY! DR PETROV IS THE TYPE OF DR WHO LISTENS & MEETS HIS PATIENTS "WHERE THEY ARE C & this is rare. MORE DR'S NEED TO BE JUST LIKE HIM. THANK YOU PAIN CENTERS OF AMERICA & SPECIFICALLY DR PETROV! �� Janet "

 July 14, 2020

" I just wish they'd put me on the right kind of pain medicine. Be more open to listening to me too as well as my pcp. "

 July 14, 2020

" Care is always professional and I always feel comfortable while being there, and after I leave, knowing that they are doing the best they can to help alleviate my pain as well as they can with my circumstances. I really like all the staff, I’m so glad I was referred to them "

 July 14, 2020

" The entire staff was so nice and respectful! The office is so beautiful and clean. I love Dr Chanel she helped me so much at my appt. I look forward to my next visit. "

 July 13, 2020

" One of the nicest Doctor offices and people I have ever been to "

 July 13, 2020

" Very professional quality of care "

 July 11, 2020

" I feel very appreciated bc the staff at my clinic treats me with respect and as an intelligent woman who has a severe disease, its important for a patient like myself to feel like ive been heard and understood. There is a sincerity that i personally feel from the staff in Hot Springs and some of the nurses at the call center in Little Rock that in my opinion is vital when one is dealing with issues like chronic pain bc many chronic pain patients feel judged by so many who just do not understand what we go through on a daily basis. I have had so many doctors in my 15+ years as a patient with such an aggressive form of psoriatic arthritis who have passed judgment or have treated me like my intelligence and knowledge of my own body didnt matter so to finally have a "team" working together to achieve a common goal and work with me towards a better quality of life is amazing! "

 July 10, 2020

" I have always enjoyed my visit. Any questions that I have I've always leave with great confirmation that they really care about me. "

 July 10, 2020

" People at the pain center are very friendly and helpful. They respect my privacy "

 July 10, 2020

" Staff was friendly and Dr. Fletcher was great "

 July 10, 2020

" Y'all did a great job! "

 July 10, 2020

" They are all great people "

 July 10, 2020

" Love the entire staff "

 July 10, 2020

" I never have any issues while visiting the searcy,ar office , they are very kind and professional people. "

 July 10, 2020

" Great service "

 July 10, 2020

" Doctor and nurses were extra nice, I did not have to wait a long time, my appointment was on time, very well pleased. "

 July 10, 2020

" I have always received excellent care!!! "

 July 9, 2020

" Everyone is very helpful and kind. "

 July 9, 2020

" PTCOA has been life changing in a good way for me. "

 July 9, 2020

" Im very proud of my dr she is going to give me pain relief my lower bk has been killing me "

 July 9, 2020

" Your clinic treats ppl with love and respect always. I don’t know what I would do without the care and knowledge of Ms Kristy and her team she is the best! Kim Chapman PATIENT. "

 July 9, 2020

" I was put to sleep for my procedure and don’t have any knowledge to answer the first three questions "

 July 9, 2020

" I am very pleased with the clinic employees. I know what to expect when arrive there. They are efficient and thorough. "

 July 9, 2020

" Everyone was very professional and nice. Questions were answered to this point. Injection has been scheduled and I pray for some relief. Dr. Jain was very kind and his plan of action is so ready. "

 July 9, 2020

" Everyone was very nice. "

 July 9, 2020

" Best doctor I’ve ever been to that actually understands how I feel and wants to improve my quality of life. Thank you Dr. Rainwalt. "

 July 9, 2020

" they always treat u so well thanks DAVID GARDNER "

 July 9, 2020

" You’re all so nice and Sean to really care for the patients.. thank you all. "

 July 9, 2020

" Everything wgas great but I didn't have to call in. "

 July 9, 2020

" Just had a drug screen "

 July 9, 2020

" Very caring and friendly staff from reception area, techs and nurses/ APN's. Can't say enough about Dr. Baker. He is a jewel who has given back my quality of life. "

 July 9, 2020

" I have been going here for 2 years and always treated good "

 July 9, 2020

" real nice folks. "

 July 9, 2020

" The people at this clinic are top-notch. I even enjoy my appointments because they are so friendly and easy to speak with. Dr. Rafi's nurse always puts a smile on my face (I am so embarrassed that her name escapes me at the moment). "

 July 8, 2020

" My Doctor is a very sweet doctor. Mrs. Tracy is very cheerful and full of energy. "

 July 8, 2020

" Every single employee there was great in character and kindness. I look forward to going back there for my next appt. "

 July 8, 2020

" Excellent Care "

 July 8, 2020

" Very caring and understanding "

 July 8, 2020

" You guys are really good at what you do , I’m sorry I was to bad off to be helped , �� I had high hopes, but I just wanna say you all are really good at your job !!!! Thank you for your help . "

 July 8, 2020

" My doctor, her staff and the office personnel are excellent. My only problem is I am a 66 year old chronic pain sufferer. I am a cancer survivor that had to have several surgeries to try to repair complications from my original surgery for Colon cancer that have left large areas of scar tissue in my abdomen that causes me a lot of pain which the medication I receive from your office helps me tolerate and live a close to normal life. My question is why do I have to drive over 60 miles round trip with all the oxygen equip I use 24/7 every 2 months. I have been on the medication for years and I am of sound mind. Due to my condition and the current risk to people like me with COVID 19 I feel like I could be allowed at least 90 days between office visits. Check my record I have never showed any problems with my treatment. I want to say again your service is excellent but I feel you force me to possibly be exposed to viruses needlessly. Thank you : James Russell "

 July 8, 2020

" This is Earl I like dr rafi does for me and I recommend friend and relatives to dr rafi he does exactly what he does thank you YOUR patient Earl woods "

 July 8, 2020

" Really nice folks, caregivers that really care! Thanks "

 July 8, 2020

" I'm taken care of with kindness and respect. The doctor and the team have my back. "

 July 8, 2020

" Dr. Baker is very easy to understand and is professional. He takes the time to listen to your concerns "

 July 7, 2020

" Excellent service. Extreme professionalism at all times.Will definitely refer friends. "

 July 7, 2020

" I thought my case was handled very good. Doctor gave me a medication which helped with my pain. "

 July 7, 2020

" Everything ran very smoothly, as it usually does. There were no problems and all of the staff are courteous, professional and respectful. "

 July 7, 2020

" Kristy is a great APN. She always gets me in and out quick. I drive from Conway just to see her. She is very knowledgeable And caring. She always answers all my questions and is very nice. "

 July 7, 2020

" Thanks "

 July 7, 2020

" Just getting my pain under control will be helpful for me. I have been going to specialist for over a year and no one has been able to help me. It looks like this doctor knows what he is talking about. "

 July 7, 2020

" I enjoyed meeting dr. Hunt and I think that is an excellent doctor he's gentle he's compassionate so yes I would definitely recommend people to him automatically thank you "

 July 6, 2020

" I had to wait an hour for my appointment this time. I have Nevee waited for more than 10 minutes. They told me how sorry They were for the wait. It was totally understandable because of The virus. "

 July 6, 2020

" Honey Hull is a very sweet understanding and very caring person I absolutely love all the doctors and staff at this pain management clinic all doing a wonderful job thank you all and God Bless all ❤️�� "

 July 5, 2020

" Drs were exceptional but not crazy about yall not letting my daughter accompany me.. I am 78 yrs old and my memory is failing... "

 July 4, 2020

" Dr Petrov is an excellent Dr. and a wonderful man. You can tell just talking with him he cares about people not just patients. Hot Springs is lucky to have him here in our community. "

 July 4, 2020

" I was pleased with everything "

 July 3, 2020

" The doctors are great. They listen to my problems And got them fixed. They will talk and listen to you! They help you. "

 July 3, 2020

" Every time I have been to an appointment I have always felt like they care about me as a person. My questions are answered. I truly feel like they are doing their best to help me feel better. "

 July 3, 2020

" I love my doctor and nurse. Dr. Ivanovsky and nurse christy Thompson they always explain everything so clearly. "

 July 3, 2020

" I was so pleased with my visit "

 July 3, 2020

" Enjoyed talking to miss Honey we laughed in lot of pain just sitting so long in wheelchair but I was sick this timr "

 July 3, 2020

" The Staff is Awesome! "

 July 3, 2020

" Dr. Bromley was very straightforward and I'm well pleased with the decision of treatment he suggested for me. I'm willing and open minded to physical therapy injections even surgery what ever will help my pain "

 July 3, 2020

" Everyone has been extremely kind and emphatic to me.. I appreciate them very much! "

 July 3, 2020

" The staff is very nice they treat u really good. "

 July 3, 2020

" Dr. was very good at listening and explaining my pain in situation "

 July 3, 2020

" Everyone is friendly and professional. "

 July 2, 2020

" Every thing was good really couldn't do nothing for me until I get the MRI once I get it it would be better also the medication not going to work for me at all need something stronger "

 July 2, 2020

" It is always a plesant environment. Other then having to drive 2hrs it is nice. "

 July 2, 2020

" Thank them so much for looking out for my health. Gotta love them for their love "

 July 2, 2020

" I love my doctor and the staff. "

 July 1, 2020

" Thank you for your help and I appreciate all your enthusiasm. "

 July 1, 2020

" Awesome Dr, staff and care. Everyone very professional and courteous. I do not dread going back at all. Great care!! "

 July 1, 2020

" I was treated very well. In a professional and as a person. I would recommend if someone needs a medical treatment this was a place that you could get medical treatment foryour needs. Thank You for! "

 July 1, 2020

" Treated with such kindness and concern. Thank You! "

 July 1, 2020

" Honey Hull does provide excellent care. She is thorough and listens well. "

 July 1, 2020

" Excellent group of medical professionals, they do a very good job for me. "

 June 30, 2020

" Dr Ramsey and her Team are awesome. They have given me such great care. Every one of them really care about the patient. The procedures have helped me more than I ever thought possible. I can not say enough good things about Dr Ramsey. "

 June 30, 2020

" Dr Hunt and The Nurses are great, Always professional and Caring Thankyou "

 June 30, 2020

" This place really want the best for all of their patients. "

 June 30, 2020

" Staff very friendly and helpful. I had a very positive experience, thank you. "

 June 30, 2020

" my last appointment I was told if my urine was what suppose to be it would be increased I do t know ex a ctly the extent of it . however it was not in notes so it did not happen . I suffer from extreme pain different areas . my heart so I dont have to.stay in hospital my foot knee back hid which I understand it happens however maybe we can go over it in august when I go back there would be enough time . I love cooper and my dr they are great professionals and I'm deeply greatful for any and every little bit of confront even if ita 5 min.. "

 June 30, 2020

" I have become friends with everyone at the treatment center. They are always so nice "

 June 30, 2020

" I really like going to the office, your time there is very short. Thank you Dr. Angel Samuels. "

 June 30, 2020

" This time I got into the procedure room MUCH quicker than last time. I'm pretty sure I don't ever plan to sit in the car for hours again! Fortunately, I believe they have taken steps to prevent that from happening to anyone in the future. "

 June 30, 2020

" Friendly...Efficient...Professional...and so far so good...Tytytyvm..omG! "

 June 29, 2020

" Easy to get in for appointments and love the staff they are so friendly and I would recommend all my friends and family to the clinic. "

 June 28, 2020

" Thank you all for great service "

 June 26, 2020

" Have always gotten excellent care from PTCOA, the only downfall is is none of their faults which is the Covid routines, which is all keeping us safe. "

 June 26, 2020

" Everyone is always very caring ,polite and nice! "

 June 26, 2020

" the staff is wonderful... "

 June 26, 2020

" Was a little scary without the gas during the procedure and more painful but I love the service I recieve my dictir and all the staff are super awesome and take great care of me. "

 June 26, 2020

" I was very impressed with Dr. Whaley and her staff. I have never been in a Doctors office that was ran so efficiently. I loved that I wasn’t stuck in a room to Wait for the Doctor for a long period of time but was led by her nurse straight to Dr. Whaley’s office. Dr. Whaley was very pleasant and professional with a caring and compassionate attitude. Her and her nurse and the rest of the staff treated me like a friend instead of just another patient. I look forward to being under Dr. Whaley’s care indefinitely. Thanks also to her nurse Mindy for her assistance as I was transferring from my previous pain Doctor. I was pleasantly surprised with the whole experience. I would highly recommend Dr Whaley and her staff to anyone looking for excellent care. May God Bless them all. Jeff B "

 June 26, 2020

" I am very happy with the outcome of my ablations it has given more pain relief than any prior treatment. Have recommended PTCOA to everyone I know with nerve damage. Thank you so much! My quality of life has greatly improved. Can not say enough about pain relief I have experienced. "

 June 26, 2020

" Not a supporter of wearing masks. I feel we should return to our normal activities and come what may. I would rather catch this “virus” and take my chances at survival than to live in fear of everyone I come in contact with. "

 June 26, 2020

" Especially Professional Entire Staff Thank you all "

 June 26, 2020

" Dr.Jain has been a God send for me! Love the staff as well!! "

 June 26, 2020

" I couldn't be happier with the service and care I receive at Pain Treatment Centers of America. The staff is friendly and helpful and the professionals are knowledgeable and compassionate. "

 June 26, 2020

" A little expensive.. higher the a specialist's.. . But over awesome "

 June 26, 2020

" For Doctor Ivanosky appointment. Physical therapy appointment rescheduled to 7/30/20. "

 June 26, 2020

" Love the facility, staff and doctors "

 June 26, 2020

" Doctor Vadium Petrov is a good doctor and he listens to the patients concerns and and he also makes sure his patients r comfortable "

 June 26, 2020

" Pleased with my experience here and have recommended to clients in my business. "

 June 25, 2020

" I only was in for follow up, as all was well nothing new was added. I am very pleased with everyone I have seen. Dr. Jansen has help my back more than I ever expected. I would highly recommend him to anyone with problems. Very glad I found him. "

 June 25, 2020

" Dr. Baker is amazing "

 June 25, 2020

" I work an hour away. Additional hours to leave random drug screen would be helpful. I have to leave a 7am and get home at 6:30 pm so I can’t take off a day of work on short notice for a drug screen. If additional hours not available, maybe contract with other clinics to allow them to be done at other facilities? Just a suggestion �� "

 June 25, 2020

" Have always had good experience at Searcy Ambulatory Center! Wonderful Staff & Doctor Fletcher is A Great Doctor! Thank You to All The Healthcare Team❗️You Rock❣️ "

 June 25, 2020

" I've been going to pain specialists since 2007. Dr. Rinewalt is the most compassionate and competent M.D. I have ever received care. "

 June 25, 2020

" I was treating very nice and good they were excellent "

 June 25, 2020

" Dr.Ramsey and staff always hand's on and great at these job "

 June 25, 2020

" There are carrying in really do try to give you the best care there can "

 June 25, 2020

" I'm very pleased with how my doctor is working to help me. I'm not just a number. I'm a person with unique needs and situations. "

 June 25, 2020

" Everyone was pleasant and accommodating "

 June 25, 2020

" Very kind an professional staff "

 June 25, 2020

" I just wish these appointments were closer to the 3rd or shortly after since I'm on a fixed income and the random drug tests should be added in with the next visit... I can't afford and extra money coming out... "

 June 25, 2020

" Always respectful "

 June 25, 2020

" Everyone there are very nice and helpful. I would recommend their services to anyone that needs help. "

 June 25, 2020

" I really feel the staff is always concerned with my needs the physician's assistant is always on top of trying to relieve Ymy body of the pain that keeps me from doing even the simplest tasks. she is very concerned with my problems and finding a solution that will Allow my life to be as pain free as possible. and that's such a blessing for me. I've not had that in my life I'm so grateful. Mary P "

 June 25, 2020

" I Am ever so grateful to PTCA for allowing those of us who are older and at a higher risk for covid 19 pandemic to do telemedicine appointments. This clinic has been so wonderful to me. I would recommend to anyone to use them. "

 June 24, 2020

" Nikki Foster is the best she has a passion for her job and cares about her patients. Couldnt have it any better. Thank you PTCOA for all you have done for me. I know and believe I am in great hands with her. "

 June 24, 2020

" Yes your front office took procedure to make sure they equipment was clean after each patient used it. However it did not take cleaning procedures for the patients. They did not clean the ink pins were cleaned after each use nor did they come wipe down the chairs the clinic had make for patients to sit in. You are protecting your staff but not your patients. "

 June 24, 2020

" Dr. proposed maintenance care that expatiates the getting care without the nonsensical medicare requirements and promotes my care and comfort. "

 June 24, 2020

" Everything went smooth and all questions were answered.. "

 June 24, 2020

" I have always been treated with graciousness and a caring for my feelings. Dr. Whaley and the nurse practitioner, Kaylee Smith have always shown an understanding of my pain. All the staff all the way down to the receptionist, Tracey, have always treated me with respect. The entire group here are knowledgeable of chronic pain and effects it has on the body and mind. I highly recommend this medical group for your specific medical needs. "

 June 24, 2020

" The Pain Ctr is about the most efficient medical center that Ihave encountered "

 June 24, 2020

" I appreciate all they have done for me. Thank you "

 June 24, 2020

" The fact that we could do a phone consultation was excellent because of my health issues and COVID-19. "

 June 24, 2020

" I love my pain doctor and I recommend him to everyone I talk to "

 June 24, 2020

" Everyone is very pleasant "

 June 24, 2020

" Doctor and nurses where very nice and helpful, doctor was very knowledgeable and explained every thing and answered all my concerns to my satisfaction. Doctor was Dr. Jensen "

 June 24, 2020

" From Dr Bromley, to his nurse, to when you walk in the front door to Ms. Samantha, everyone is always so nice and always a smile on Ms Samanthas face. The doctor and his nurse are amazing. Very thorough, explains everything that they’re doing and my care plan. I would not go anywhere else. "

 June 24, 2020

" Dr. Petrov is amazing!! Quick and painless procedure with clear follow up instructions. He is a true professional in his field! "

 June 24, 2020

" They good care of you and i love that "

 June 24, 2020

" The front desk staff need recommendations as well. Everyone is sweet and when they see your face they know who you are. The doctor's do not take any b.s and don't sugar coat anything. I would recommend this place for those that are serious about helping themselves. "

 June 23, 2020

" Dr. Jansen was a very good doctor. He talked to me and not just at me. He seemed genuinely interested in what my issues were. The staff was super friendly as well. "

 June 23, 2020

" I appreciate everyone for being so patient with me I appreciate the teamwork anyone do thank y’all. "

 June 23, 2020

" Besides the wait everything was Great�� "

 June 23, 2020

" Dr Baker and his staff is awesome ! "

 June 23, 2020

" I love the professional service I received. The dr Is no nonsense he is straight forward honest and trustworthy. He is very concerned with his patients. He will not sugar coat he said it will hurt for bit but it should help and it did. He never will allow you to not understand. He is quick with his treatment to minimize you nervousness. I recommend doc b. To everyone I see. "

 June 23, 2020

" Thanks fur seeing me even though i was late "

 June 23, 2020

" It was great to be a "person". All the nurses are very pleasant at every visit. "

 June 23, 2020

" Everyone is wonderful! "

 June 23, 2020

" Everyone is always professional, and, polite. Everyone is always nice. They're always attentive and they listen to your every word. "

 June 22, 2020

" Wonderful staff. So caring and compassionate "

 June 21, 2020

" His nurse is excellent. Always cheerful and a pleasure to see "

 June 21, 2020

" He seems to be trying to help me. Thank you Dr. Jansen for all you are doing for me.. "

 June 20, 2020

" Great nurses and techs!!! Great transplant team!!! Very pleased with this hospital visit!!! "

 June 20, 2020

" Venezia is amazing. She is very professional and makes me feel that I am her only patient. My only complaint with the clinic is that my pain is not under control due to the opioid addiction problem. I suffer every day due to my low dose medication. "

 June 19, 2020

" I was very pleased with my visit. "

 June 19, 2020

" I really enjoy going to the clinic "

 June 19, 2020

" Everyone was kind and considerate,and tried to make it a safe environment.Hard to do with covid 19 . But they were. Giving out masks to anyone not wearing one .And the Dr Petrov answered my questions and we make a care plan . And I felt like he cared about his work and patient's. Would recommend. "

 June 19, 2020

" The Doctor and the staff are very comforting and friendly. "

 June 19, 2020

" I was treated very professionally and was kept safe under restrictions of the corona. "

 June 19, 2020

" I have always felt that the people there have cared for there patients! I drive 2 hrs for each visit and I am thankful for all that they do. I have referred friends and family to them and will keep doing this cause it is a great place "

 June 19, 2020

" Everyone was very nice and professional! "

 June 19, 2020

" Couldn’t have been treated any better! "

 June 19, 2020

" Dr Fletcher's bed side manner was very good and I felt he listened to me and answered my questions throughly. "

 June 19, 2020

" Dr Hull& the nurses are the best Sweet and efficient even thru these strange times there great.. "

 June 19, 2020

" Doctor Howard is awesome "

 June 19, 2020

" Check in, nurses, procedure, leaving was all amazing. Wonderful people and very caring! "

 June 18, 2020

" I believe I will do good with the plan of treatment chosen for me. Thanks. "

 June 18, 2020

" It is hard to get a answer on phone line. "

 June 18, 2020

" I have definitely recommended PTCOA multiple times to family, friends, and even random strangers. I had noticed a woman in a grocery store that had the walk that all people with hurt backs have. We got to talking about our pain (as people in our situation often do) and the first thing I did was recommend Dr. Ramsay and her staff. True story. This clinic has done wonders for me. I understand that medicine is just a “bandaid” to the pain inside our bodies but still, it does help alleviate the pain. Having different options available to handle one’s pain makes life a bit easier. Rebecca, at the front desk, does a wonderful job greeting patients as they arrive. She always has an immediate smile for me then acknowledges me by my actual first name. Nothing to violate HIPPA, mind you, but enough to make me feel warm and fuzzy. She is always professional and goes above and beyond to ensure that everything runs smoothly at the front desk. She’s extremely organized, highly efficient at what she does and makes a point to make sure the clinic’s patients feel comfortable and appreciated. She is a true asset to the organization. I appreciate the fact that she remembers my name and addresses me personally as I approach the window. This means a lot to me. It truly does. The nurse that takes my blood pressure and counts my pills is always very personable. Even if she is having a trying day, she remembers to smile and engages me personally. I apologize for not remembering her name. I experience some cases of Swiss cheese memory and sadly, names are one of those holes in my memory. She does a great dob though. I truly enjoy speaking with her. She remembers my blood pressure results from the time before and will comment on whether I should work on bringing it down or if it’s really good this time. She takes the appropriate amount of interest in me, the patient, which makes me feel even more appreciated. I really like her. Next to come is the Lab technician that handles all the UAs. She has a rough job and people aren’t always considerate of what exactly this entails. I’ve overheard people being argumentative with her before and she has handled the situation extremely well. Being a manager myself, I was extremely proud of her. This instance happened about a year and a half ago so please don’t worry but still, she was a true professional. I know it is easy to make mistakes in a job such as this but she appears to careful in her actions and her considerations. I enjoy our little talks with one another. She too, is one of my favorite people at PTCOA. When one gets into the office to see Jaclyn Cooper or Dr. Ramsay, they may, at first, be intimidated by the interview style office style. It’s not the “usual” doctor’s office visit. At all. You sit in your chair, then are nearly barraged by questions from three different people by what feels like all at once. You’ll get used to it fairly quickly. I promise. It’s like a warm blanket of health care professionals wrapping their knowledge around you. Things have calmed down since they first initiated this style of visit. It’s much more calmer but can still be intimidating if one isn’t expecting it. My best advice? Relax. Everyone here is absolutely wonderful both in their knowledge and their care and compassion. Justin is my all time favorite nurse. I’m sorry to all the other nurses. I don’t like them any less or feel that they do anything wrong. They don’t. He simply goes above and beyond his expected job requirements tryto ensure that I’m taken care of. When I needed an MRI approval done rather quickly, it felt like he dropped everything to call the Little Rock office to find out what the hold up was. He then personally called me to make sure I had received the information from the scheduling office. The entire situation was handled within a day when it had originally taken an exceptionally long time. I was past the point of feeling frustrated with the entire situation. Justin seemed to inherently know this so he personally handled the matter himself. I was extremely thankful for his extra care and attention to my situation. It meant the world to me. Everyone there does a great job. Truly. When I have procedures done, the intake staff is beyond fantastic. They do a phenomenal job allaying patients fears. The procedures are not pleasant. I won’t lie to you. They are uncomfortable and leave a person in a lot of pain. I could barely move with my last injections. Afterwards though, the neuropathy in my legs had almost disappeared completely. That alone almost made the pain worthwhile. One has to measure out their own system of checks and balances to see if the procedures are worth the pain you’ll endure. To me, they were. Jaclyn Cooper and Dr. Ramsay are absolutely two pain doctors that I would highly recommend. I already have, actually. It is a rare occurrence when I refer a medical professional. Having worked in this field for an extremely long time, I hold them to a higher level of expectations; not to mention I would be putting my name on a recommendation as well. I want to know they are safe in the hands of whomever I’ve sent them to. I feel fully confident sending my family to PTCOA clinic on Dave Ward Blvd, in Conway, Arkansas. "

 June 18, 2020

" I appreciate my dr and all the health care workers there!! Thank you for battling for me all the time, you all rock!! "

 June 18, 2020

" Dr. Honey Hull and Dr. Petrov are both very kind, caring and good doctors who listen and do a very good job of helping to manage my pain from my lupus and a back injury that happened several years before when we were moving a washing machine. I will never recover from the back injury and lupus is terminal. But, my doctors at PTCA have made my life bearable, and I am thankful for having first Dr. Petrov and now Dr. Honey Hull as my pain manager, who joined the PTCA team to fill the need of another doctor in the clinic. Thank you both , Tam Shell "

 June 17, 2020

" Hunny Hull is very nice and helpfully. Very satisfied!! Derick@Glennia Crivello "

 June 17, 2020

" The staff at PCOA is really professional. My appointments are fairly pretty quick. I have no complaints. "

 June 17, 2020

" Thank you "

 June 17, 2020

" I love Dr Ivanovsky. I feel like he's very relatable and he really seems to care about helping me with my pain. He seems to really be invested in my care. "

 June 17, 2020

" So for so good now to see what’s going to happen next with the vivid thing a "

 June 17, 2020

" I the staff is kind and caring. They really try to help and make sure that everyone is safe and well taken care of. "

 June 17, 2020

" I was satify "

 June 17, 2020

" They are great at what they do and very friendly "

 June 17, 2020

" Staff was excellent and very caring and considerate. Very pleased with entire experience! "

 June 17, 2020

" Everything went good. Really nice to us. "

 June 17, 2020

" First time meeting new doctor, Dr Hunt, and was very happy with him. I have complete confidence with his ability to handle my problems. Been with this group for almost 5 years, and even though I miss my other doctor that moved, I still feel comfortable with the current staff and the doctor that’s there now. "

 June 17, 2020

" Every one is nice, from the front to the back "

 June 17, 2020

" Dr Ramsey, Dr Cooper and all the staff are absolutely amazing to work with they take the time to get to know you and listen to your concerns and go above and beyond to find the proper care and routine to better your daily life I absolutely recommend them to anyone for their medical care. Thank you to all the staff at Pain treatment center of America for being the best at what they do. "

 June 16, 2020

" I thank God for all the staff members of the pain management of Searcy Arkansas the whole staff and doctor Fletcher listen to where I’m having pain they does a good job to make me comfortable until my next visit. "

 June 16, 2020

" These are the greatest group of medical p that i have ever worked with. They don't treat you just good...they treat you GREAT. There is no "down-talking"...you are treated with respect every time. Friendly, kind AND respectful! I have actually had a Dr. throw my prescription down on the floor rather than hand it to me while telling me to go find a street corner to get my drugs from. So I truly enjoy every single person on that staff. I would recommend them (and have) to anyone. "

 June 16, 2020

" Please let me know of documents I need to sign before scheduled appointment. There must be a better way to explain my pain either in person or over the phone. Not trying to blame just would love a better method of telling you how bad my really is. "

 June 16, 2020

" Excellent care by Dr and all staff!! "

 June 16, 2020

" Dr. Rafi It’s a fine doctor I really like him and I would recommend him to anyone "

 June 16, 2020

" Disappointed I had to wait almost 2hrs. But the service is worth the wait. "

 June 16, 2020

" I used to have a doctor years ago, he made me feel listened to. Dr Petrov Is the same. I feel like he cares about my wellbeing. Every visit has been a very nice and calm experience. For the first time in a long time I feel cared for. Thank you so much. "

 June 16, 2020

" The most professional doctor and staff that I have had the privilege of being a client in the 17 years I’ve required pain care. "

 June 16, 2020

" The doctor and staff were so friendly and kind. Some days you need this as much as medicine. Thanks for overall quality care. Wonderful team. "

 June 16, 2020

" Stacie Smith, the PA, was very warm and supportive., She listened and responded to my concerns. "

 June 16, 2020

" They are an awesome team in Texarkana and their care is great "

 June 16, 2020

" Dr. Nikki is a excellent doctor "

 June 16, 2020

" Gr8 1st visit, answered all my questions And took time to talk to me Thk you "

 June 16, 2020

" Every person from check in to check out was amazing!!! They were all professional but yet made you feel at ease with the procedure. "

 June 16, 2020

" My appt was for epidural steroid injection. The nurse listened to my concerns about my problems with my last injections experience and adjusted to alleviate my fears and make me a little more comfortable. It was 10 fold a better experience and I am thankful for my doctor and the intake nurse and nurse who administers anesthesia. Thank you! "

 June 16, 2020

" Renee, ARPN was thorough and asked appropriate questions regarding a recent surgery I had. She discussed my pain levels and pain medication with me to make sure my dose was adequate. She made sure I didn't have any questions or concerns prior to.the end of my appointment. Very friendly and helpful staff always!! "

 June 15, 2020

" It was an easy process and the staff was wonderful "

 June 13, 2020

" Everything was done really good job well done thanks "

 June 13, 2020

" everyone was so helpful and they explain everything so that i understand.thank you guy's. "

 June 13, 2020

" Excellent as always. Very professional. All my questions are answered. "

 June 12, 2020

" Very prompt and professional "

 June 12, 2020

" I think Dr Bromley is great. He makes me feel comfortable. I think I could ask him anything and I'll get a straight answer. Not all Drs will do that for you. Thank you Dr Bromley. "

 June 12, 2020

" It's a very caring paintreatment venter "

 June 12, 2020

" When I see Dr. Petrov at Pajn Centers of America, everything from urine test, scheduling concerns and actual doctor visit are always very professional and at the same time I feel like the doctor and staff care about me!!! Don't want to go anywhere else for treatment. Thank you! "

 June 12, 2020

" Forgot to ask a question. Can you have someone call me at 5017652009. Thank you "

 June 12, 2020

" They are always nice. "

 June 12, 2020

" Dr. Baker and his staff always treat me with respect ,and listen to me as to where the pain is , and help me decide the best course of action. For me , trigger point injections help tremendously , my arthritis medication works well with them , keeps me functional without needing to be on heavier duty painkillers , or needing to have surgery. "

 June 11, 2020

" N/A "

 June 11, 2020

" Love the whole staff ❤️ they are so great to me and Dr Petrov is the best pain Dr!!!. "

 June 11, 2020

" Everything was great except my wait time. I waited in the lobby for nearly an hour and a half before I got to see the doctor. "

 June 11, 2020

" Great dr they explain everything you need don’t rush you out would recommend to anyone "

 June 11, 2020

" My overall visit at PTCOA was great! The staff is always pleasant and friendly. Mrs. Samuel appears to have a genuine concern for her patients medical needs. She allows for questions and give thorough responses. I would definitely refer my friends and family to PTCOA! "

 June 11, 2020

" I feel like Dr. Rafi and Kayla answered my questions. I explained to them that my anxiety is through the roof when I have these procedures and they explained to me that they have a anesthesiologists that would help ease my anxiety so I was happy to hear this. I wish in the future that Dr. Rafi would prescribe something prior to these procedures. "

 June 11, 2020

" The care I receive is excellent but I question the Wisdom of making prescription calls in some cases Cases until almost closing time. Medicaid pre-authorization s S are necessary and 5 pm is too late! That means That medication that is needed NOW must wait Another day to the suffering of the latient "

 June 11, 2020

" Love my Dr and her team "

 June 11, 2020

" I went in with bad bad pain and came out with a “plan” to relieve the horrific pain I am having. I feel much better just knowing that I have a plan now to do so. "

 June 11, 2020

" Dr Fletcher did a amazing job with my back. I had the procedure done Yesterday and today I have no back pain at all... Thank you Dr Fletcher and to the staff .. Job well done to Chelsea my nurse during... "

 June 11, 2020

" Love the staff and doctor !! Everyone is concern and very knowledgeable "

 June 11, 2020

" They are very courteous. Drs explain everything to you. They treat you with respect and they are very prompt. I would definitely recommend them. "

 June 11, 2020

" Dr Baker is so gentle when doing the injections that you hardly even notice it! You have to have trust in your doctor and I do with Dr Baker! "

 June 11, 2020

" Dr. Bromley is the best. p "

 June 11, 2020

" Did not have any conversations with the Dr. He just stated you have had this procedure done before correct?! "

 June 10, 2020

" Dortor wahealey and Traci are awesome. Even in this hard time. They keep a s Mile on their faces "

 June 10, 2020

" Dr. Petrov listened to everything I said and knew exactly What I needed. I have disabilities that cause pain but I had fallen down the stairs and landed on my right hip, I could barely walk and the pain was unbelievable. The first proceeder ended the pain in my hip. I trust him completely, with all my pain. With a pain patient, trust between doctor and patient is important. He Is knowledgeable and I won't go to anyone else. I still have pain in other areas and he has already set a plan for them. Maybe, for once, I can live without horrible pain. Thank you, Sherry Tams "

 June 10, 2020

" My doctor, Dr. Rinewalt, is fantastic. She is very understanding of my situation and is working fervently with me to structure a plan which will help me achieve my end goals. Her nurse, Austin, is a wonderful asset to her team, as well. He is well organized, knowledgeable and has a fantastic bedside manner. Both are greatly appreciated and have been a wonderful asset to me during my health journey. "

 June 10, 2020

" Great service good folks to work with. "

 June 10, 2020

" I have a lot of respect for Dr. Ramsay. She is very knowledgeable, professional and I’m very thankful for her and the staff "

 June 10, 2020

" I’m very happy with you guys wouldn’t have it any other way "

 June 10, 2020

" Dr Baker is very good at what he does.His staff is very kind and courteous. "

 June 10, 2020

" Very friendly and helpful staff and doctors. "

 June 10, 2020

" They were great n polite that is what matters to me "

 June 10, 2020

" Looking for a pain doctor is scary and a tough decision because everyone is unique in their pain level's and needs. The best decision I ever made was to get the treatment from pain treatment center. I feel cared for and well surrounded with knowledgeable staff who truly care and are helpful and kind. Thank God for these folks who put your mind at ease and work with to relieve your pain. Thank you for your services and kindness. "

 June 10, 2020

" I love the staff & Dr.'s! "

 June 10, 2020

" I enjoy how in sync Dr. Rafi’s nurse Kayla has everything in order when one goes in to get the procedure done. "

 June 10, 2020

" Dr Rinehart was absolutely awesome. She explained everything very clearly and subdued my fears. I left with a clear understanding of my issues. I would absolutely recommend the Pain Clinic. I arrived with fears and concerns, and left feeling relieved and secure with the Dr's extensive knowledge. "

 June 10, 2020

" Dr. Rafi and his staff is always nice and friendly. "

 June 10, 2020

" They are wonderful....they listen and when I said the pills were like eatting candy nut not helping....Dr. Wheatley thought for a min. and said let's try this patch....so I have been and I call it my miracle patch....it helps a great deal.....Thanks.... "

 June 10, 2020

" I was told alot about Dr Hunt last year. Everything I was told I could see yesterday during my appointment. I was very impressed. I have already recommended Dr Hunt to someone that is getting ready to move into the area. I have recommended your clinic in the past. I will continuing to so in the future.. Thank You for getting Drs that care. "

 June 10, 2020

" Ptcoa was really great even thur all of this civic pandemic "

 June 10, 2020

" I’m glad I chose the right Clinic to take care of me "

 June 9, 2020

" I have always felt like my pain needs were met and I was listened to. I have an extremely complicated health history and I have been dismissed as too complicated and untreatable by other doctors. They don't just pass out pills and say good luck with your pain. They listen and they want you to feel better. I have always felt like I can openly discuss my pain, discuss how I'm doing, what I am going through and how to get to a point where I can do the things I want to do. I am happy to be a patient here. "

 June 9, 2020

" Always very nice and efficient staff! Very pleased with my care but I actually think in my case my family physician could handle my care... "

 June 9, 2020

" Covid 19 virus precautions were well maintained. The procedure was a lot more painful without the availability of Nitrous Oxide. Staff are helpful, kind, informative, caring and courteous. "

 June 9, 2020

" I was expecting pain meds when I went today for first visit. I left previous doc of more than 10 years because of the problems it turned into ea visit. I have never had a bad test or abused meds. With that being said, sitting here in pain all over due to MS mainly and disc problems, Dr Baker gave me anti inflammatory meds to help for now. I am forever grateful for it, because he didn’t know me, he didn’t want to treat my pain w what I told him worked for me. Even though I didn’t like his answer and in so much pain, I truly respect him for caring about me as a human and patient. "

 June 9, 2020

" I liked how the Dr. started me on a lower milligram first and went up gradually. "

 June 9, 2020

" I love RNP Kristy Thompson. I do not like the staffing coordinators, it’s a lengthy aggravating process. "

 June 9, 2020

" Doctor Hunt and the complete staff were and always are GREAT "

 June 8, 2020

" Kristi is great! Her appointments are almost always on time which I really appreciate. She's short and to the point but will always make sure I understand what the plan is going forward and never hesitates to explain things in a way I'll comprehend. I wish all doctor's offices had a Kristi clone and a Kayla's clone! "

 June 7, 2020

" Very good doctors I was in and out with no problem and all my questions asked very good doctors "

 June 6, 2020

" The Dr. was very knowledgeable and understood what I was going through. Very very impressed with everyone There "

 June 5, 2020

" Dr Ramsay is the best dr my husband can ask for!!! Great job getting her on your team! "

 June 5, 2020

" I didn't realize it was going to burn and hurt soo bad. The staff is beyond caring and professional. They remember each person individually and treat you like family. ☆☆☆☆☆ "

 June 5, 2020

" Even during the Pandemic, my appt was handled professionally and as thorough as always. Thank you "

 June 5, 2020

" Dr. Baker in bentonville, ar. Is awesome. He understands and does his best . Love dr. Baker. Wouldn't want any other pain dr. "

 June 5, 2020

" I would not go anywhere else! "

 June 5, 2020

" Doctor was very good and the nurse was good their job. They took very good care of me. I would recommend Pain Treatment to any one that's is hurting they will take very good care of you. "

 June 5, 2020

" The staff is very nice. And they get you out the door as fast as they can!! "

 June 4, 2020

" I couldnt hope for a more understanding and professional clinic to treat my debilitating pain issues. "

 June 4, 2020

" Dr Baker and his staff were such a Blessing to my life. The procedure he does has enabled me to be in my 19th month of being opioid free. I had been on them for almost 15yrs. Sincerely, Twila Treat "

 June 4, 2020

" Everyone was very nice and service was excellent "

 June 4, 2020

" I get treated very nice every time I go! "

 June 4, 2020

" my pain management doctor is very good if all doctors were like him it'd be better for all of us thank you very much "

 June 4, 2020

" Been having issues that my meds are not doing enough but still waiting to get a increase the Other treatment has been really helpful but my pain med barely take the edge Off and I cant seem to get them increased "

 June 4, 2020

" I've received excellent care there and talked my husband into coming there. He had his first treatment this week and for the first time in 18 years he is pain free and can pick stuff up off the floor. I highly recommend your office to anyone with back pain. Thanks for all your help!! "

 June 4, 2020

" Sorry i got kicked out am having a very hard time with my body pain �� the doctor was good by helping me "

 June 4, 2020

" Only thing was escribe was down so I didn't get my medicine you mailed my prescription either to me or my pharmacy havent received it yet "

 June 3, 2020

" Very nice worker's. Nurse's and Doctor "

 June 3, 2020

" I am very pleased with people and the service they provide. They are courteous and friendly. I enjoy interacting with them very much. "

 June 3, 2020

" Dr.Joseph Jenson and his whole staff are amazing.I have never been treated so good by doctors like I am with these guys. I want to say thank you and the experience is wonderful they are very helpful and explain everything in a way that I can understand. "

 June 3, 2020

" I felt safe, no worries about catching a virus. Professional, compassionate, friendly care. "

 June 3, 2020

" She really cares and understand what I’m up against!!! "

 June 3, 2020

" Dr Baker is a very kind and caring person!!! "

 June 3, 2020

" The staff at the pain clinic is very nice very sweet very respectful They do their job Barry excellent My pain doctor is very good Big PRN there she is very excellent and that is why I tell over one about my pain doctor "

 June 3, 2020

" Everything was handled in a professional manner from checking in to the time I left. "

 June 3, 2020

" Have not been to the doctor this month hoping to come in as soon as possible. "

 June 3, 2020

" The medication described was unable to be gotten as my insurance company can not except this mixture, please send a replacement as soon as possible, please... "

 June 2, 2020

" I do wish it was easier to get someone on the phone at times. I live almost two hours away and phone contact is necessary for me. This said, we are in a pandemic and I understand they are short handed. Doc Baker is always wonderful and I always enjoy each nurses visit. Not one has made receiving the IV painful and they are always super chipper. "

 June 2, 2020

" Dr Baker and staff was awesome "

 June 2, 2020

" I was happy to see that my Doctor acknowledged my pain and increased my pain medication for the time being. "

 June 2, 2020

" I couldn’t be more happy than the quality of the service I get very excellent! "

 June 2, 2020

" I just love the staff and Dr.fleacher is wounderful he has a great sense of humor. Which is great for me to handle my stress before my procedure. "

 June 2, 2020

" Thanks! I truly appreciate all of you from check-in to leaving out the door EVERYONE was amazing & so helpful smiling comforting kind & making me feel safe & secure out of harm's way by making sure we all were practicing social distancing with no exceptions for anyone they also had a no tolerance for masks we absolutely had to have one they would provide one however the next time they would have to have their own or reschedule that was a huge deal for me so again THANKS TO YOU ALL! "

 June 2, 2020

" We had to wait in the car for over an hour to see doctor "

 June 2, 2020

" I am well pleased with all the staff from the time I checked in to the point of my discharge. Thanks a bunch! Pain Treatment Center of America. "

 June 2, 2020

" I’m very thankful for Dr Fletcher and his staff. It’s not often, a person finds a doctor that listens and connects. His staff is amazingly sweet and caring. They work hard to keep us safe by cleaning after every patient. Again I am thankful to have the quality of life I have and it wouldn’t be possible without Dr. Fletcher and his staff. I would be on disability due to my condition. Again thank you for your hard work and dedication to serving those in pain with understanding and care. "

 June 2, 2020

" I love the staff at PTCOA Little Rock, Ark. They listen and are very caring!! "

 June 2, 2020

" Everyone was very nice�� "

 June 2, 2020

" Communication for making appointments and contacting a nurse are very difficult. The wait time on the phon sis extremely long. I would like to be able to call my local office when necessary and not go through a call center. That is very frustrating if you need to cancel or reschedule etc. Dr. Fletcher is amazing and I have no issues with him or his staff. "

 June 2, 2020

" I am so thankful for the way this office is handling the Covid 19 pandemic. I am also so very thankful of the speed of service. No long waiting here. They alway answer all my questions. Thank you all for all you do. Stay safe. "

 June 2, 2020

" Your whole staff is amazing. They are all so nice and helpful. "

 June 1, 2020

" My two visit was not a good visit at, but after my last two visits and my zoom appointment, I can say that My Nurse Practitioner are on the same page, and she is very polite and concerned about My pain and health... "

 June 1, 2020

" Everyone here is very nice and personable. I enjoy my visits here. The Drs and nurses have my best interest and well being first and foremost and that really means alot now days. �� "

 June 1, 2020

" Doctor Ramsey has done a excellent job for me over the last 2 plus years. I have recommended her and her APRN to a friend with the same back issues roughly as I. My friend started see Doctor Ramsey 1 year ago and is also very happy. Jaclyn Cooper has been outstanding from the start. Jaclyn has gone over with me everything from meds to other treatments. She has been very patient with me and made sure I understood everything. It is very rare when I come in for my appointment that I have to wait more then 10 minutes or so past my appointment time to be seen. The rest of the team is also excellent and pays attention to every detail. I will continue recommending Doctor Ramsey, Jaclyn Cooper, and the team to others looking for help with chronic neck, back, and any other type of chronic pain. Note; I never give a perfect score but, I can not give a lower score on the questions asked if I am going to be honest. Thank you, Carl Simmons "

 May 30, 2020

" I finally didn’t feel as if I had lost my mind. A lot of people said I was crazy bc of all the pain I felt and am still going through. Dr. Hunt was great. "

 May 29, 2020

" Ortho Arkansas is the best! The dr’s and nurses are all the nicest medical professionals ever. "

 May 29, 2020

" Need shorter waiting times. Should offer a printout of the covid paperwork, not just sign here. "

 May 29, 2020

" Everyone is nice and professional. They all seem happy to be working together. The Doctor, nurses and Aprn. All are helping and doing there best to keep me pain free. Dr. Petrov knows exactly where I need injections and he and Holly are both very knowledgeable about my problems. I highly recommend this Hot Springs facility. Thank you "

 May 29, 2020

" Just needed gas. It was painful. "

 May 29, 2020

" I would love to come in earlier for my next appt. than July 6th! If there’s an opening, please! "

 May 29, 2020

" Your schedule,doctor and nurse bed side manner were excellent ,show your concern of your patient make sure they are satisfied and happy and let them know you are concerned about them.always concern about them. "

 May 29, 2020

" Prompt service.. Becky at Desk is Fantastic "

 May 29, 2020

" I like my pain Dr he help me alot I till my friends to see him "

 May 29, 2020

" Excellent "

 May 29, 2020

" I was treated very nice and it was very quickly done. Everyone I had contact with was great "

 May 29, 2020

" PTCOA is a great facility! The Doctor’s and staff are really amazing, nice, caring people. "

 May 29, 2020

" I had another wonderful event "

 May 29, 2020

" A very good visit ... even with the procedure. "

 May 29, 2020

" Dr Hunt took the time before my epidural to talk with me. I’m very pleased with your help and consideration. "

 May 29, 2020

" Doc p is awesome and wold reamend him to anyone one of the beat docs ive had "

 May 28, 2020

" The entire staff is friendly and professional.. i have and will continue to recommend them to others "

 May 28, 2020

" Dr petrov is very awesome. He is understanding, takes time to listen and explain things to you. "

 May 28, 2020

" It was verry good "

 May 28, 2020

" It's taken a long time for them to realize I do not abuse my medications. I really appreciate the quality of care I have received. "

 May 28, 2020

" All the staff has always been great. Great care from everyone. Doctor is pleasant and explains what he is doing during the treatment. "

 May 28, 2020

" Christy and here's staff are the best. Some professional. "

 May 28, 2020

" I don't know how much pain I would be in if not for Dr. Rafi and his team "

 May 28, 2020

" Due to Covid-19 I was rescheduled twice and took 3 hrs to contact a nurse. Was not really given any explanation of what to do after the treatment, the discharge instructions were too vague. Overall experience was great "

 May 28, 2020

" Everyone there is very friendly and professional and do a very good job. Thanks to all. Bertha "

 May 28, 2020

" I called on 26 re schedule with appointments I was told if I miss the appointment I couldn't get.my medicine so I came in yesterday "

 May 28, 2020

" Doctors an nurses are doing great there at what there doing to help people love it there "

 May 28, 2020

" Dr, Bromley is a great doctor and staff is very polite. "

 May 28, 2020

" Great caregivers. "

 May 28, 2020

" Everyone was professional & took care of me very well. I have recommended this doctor & clinic to several people with chronic pain. Dr. Whaley seems to care for me & listens where that doesn’t always happen in some clinics I have been to. The nurses & other staff have been more than courteous to me & my husband "

 May 28, 2020

" Very friendly and punctual. They make sure you are cared for.. "

 May 28, 2020

" I HATE the check in process. I do NOT get pain meds and because of corporate junk, you have an enormous amount of paperwork thrown at you and are treated like a criminal if you have to pee while at the office. So I now know to use that bathroom before coming. Yesterday they were short staffed but EVERYONE was KIND including g the front desk lady who always gives me a hard time and speaks rudely. I understand that I am not the typic PTCOA patient, and that many people are drug seekers, it’s just stressful that everyone that walks in the door is “assumed” to be a drug seeker. Even when we do NOT get pain meds. (I’m literally allergic to them). The appointment process (if not made in office) is a complete joke, calling the main office, waiting a MINIMUM of 20 minutes to speak to someone. THEN they are SO rude because they are short staffed and deal with people all day, but that IS Their job. This is EVERY time I have called well before COVID. The in office experience was Plesant THIS time. This is the first time it has been Plesant. When I refer people I tell them once they meet Dr Baker, it’s all a breeze. He is VERY calming and connects VERY fast with people. His NP is meh. She barely makes eye contact with me when I “have” to see her between nerve burning treatment. But she is nice. "

 May 27, 2020

" I don't have any complaints,everything is always explained. "

 May 27, 2020

" Generally the people at the clinics are very fresh and sweet! And very informal able! "

 May 27, 2020

" Good doctor patient relationships. I appreciate that. "

 May 27, 2020

" It was Dr. Rafis Pa who saw me she was very good. "

 May 27, 2020

" They really helped me very polite i told my friend about pain center and she is fixing to make an appointment "

 May 27, 2020

" Staff is so wonderful. Dr. Baker is great!!! "

 May 27, 2020

" They were very busy and all staff steeped and help very nice "

 May 27, 2020

" The entire team here is doing a Great job every time I come for my visit. I’m so glad to see them, cause I know they will take good care of me. "

 May 27, 2020

" Best pain management Doc's in the state in my opinion "

 May 27, 2020

" I love Dr Ivanovsky and the staff at Pain Treatment Centers of America. "

 May 27, 2020

" My husband and I love the way Dr. Petrov talks and explains thing where we can understand what he will be doing. Thank you so much Dr.Petrov. "

 May 27, 2020

" I love Pain Treatment and the staff, very informative, friendly and helpful!!! "

 May 27, 2020

" Dr.Baker answered my ?s without hesitation and I was very helpful and did not hesitate to schedule my epidural injections in 2 weeks. Am looking forward to having a good Dr./patient Relationship "

 May 27, 2020

" Was very helpful and caring, ? Willing to listen. "

 May 27, 2020

" I was seen by the APN. The only problem is she ordered 10mg of my Med when it’s supposed to be 15 mg. I’ll try to make it though. Also have new pain in lower back & was offered injections however id prefer a scan to make sure whate going on. Will go to PCP for that . Otherwise I’ve been very happy with my care here... "

 May 27, 2020

" Visit went good "

 May 26, 2020

" Everyone is sooo nice love you all please stay safe and well thank god one day at a w "

 May 23, 2020

" Loved how quick the appointment was and the social distance that you were using. I felt very safe at my appointment. Thank you for the safe experience!! "

 May 23, 2020

" I am extremely happy with Dr. Petrov and his staff. They were all very nice and accommodating, while staying very professional. I will highly recommend this clinic to anyone needing pain treatment. "

 May 23, 2020

" I really appreciate the staff notifying me about the change in the scheduling.. "

 May 23, 2020

" The staff here is wonderful. !!! "

 May 22, 2020

" Everyone was so nice and helpful, explained what was going to happen, and the doctor was exceptional. I finally have hope that I will b able to get some relief from all the pain I've been n. Looking forward to working with the Pain center to give me some much needed help with my pain!!!! "

 May 22, 2020

" I had an office visit with Olivia Davis..She and her assistant work well together and I'm happy with the both of them...I'm 69 yrs old and I expect to be treated with respect as a senior citizen and with these two I am treated well without condescension. .. "

 May 22, 2020

" they are very excellent and careing i have never had a problem with them "

 May 22, 2020

" The staff is very friendly and knowledgeable, I always have a good experience there. "

 May 22, 2020

" Dr Melissa is exceptionally nice! Dr. Bromley is so Cool and calm he really make his patients feel special! Great service! "

 May 22, 2020

" The best Doctor's , wonderful nurses "

 May 22, 2020

" I have always had & continue to have excellent care from all doctors, nurse's & office staff. I have & will continue to recommend PTCOA for treatment. I have recommended several patients that are very happy with their treatment as well. Thanks, Scott Easterly - Patient since 2015 "

 May 22, 2020

" Love the nurses that work there and the doctor. They all do a great job! "

 May 21, 2020

" Had a hard time logging in and wait time was over 30 minutes every time I called. Doctor always makes sure I'm taking care of an understands everything before he hangs up or at my visit to the office very pleased with him and the staff great job guys "

 May 21, 2020

" I am totally please with my Pain Care Staff! I recommend it to all my friends and family members, I have six friends there already and two sisters and one cousin! They love it there! They said it was all I said it would be! I’m happy for them! "

 May 21, 2020

" Very nice staff very helpful.very clean building "

 May 21, 2020

" Everyone is nice...an my doctor knows an understands me when I can't find the right words. "

 May 21, 2020

" Everyone that I came in contact were very attentive, and sympathetic to my needs. It was a great experience "

 May 21, 2020

" I am so happy to have found you folks. You take excellent personal care of me in every aspect of the word. Thank you. "

 May 21, 2020

" I've needed help with pain for many years and recieved care from many providers. I understand what's going on with me and it's a kind of cut and dried procedure at this point. Any questions I have are answered to my satisfaction. If however you need a lot of comforting, and time talking with your provider you may feel they are rushing you through. It depends on what you need and expect. I get what I need here. Some may not feel the same way. "

 May 21, 2020

" My Drs is very good at their Jod. "

 May 21, 2020

" Always love the care and concern of all the Drs and nurses and receptionist at my center. "

 May 21, 2020

" I really like the nurses are very nice and consierit and my doctor Baker is a awesome doctor for sure I'm so glad that I am going there it's sure been a blessing to me thank you all good work stay safe �� "

 May 21, 2020

" Dr. Baker is an excellent doctor. Even his staff is great. Always friendly and professional. "

 May 21, 2020

" The lady at the front desk was rude to a elderly man. He didn't understand what to do and she did not have any patience with him "

 May 21, 2020

" Thanks everyone for your service. "

 May 21, 2020

" Was very good "

 May 21, 2020

" I thank the hole staff they are nice and they take time to talk to u and they make sure u are alright "

 May 21, 2020

" I always appreciate how kind and helpful everyone is from the time I walk in to when I leave!! I feel safe and cared for!! "

 May 21, 2020

" GREAT Doctor and staff. "

 May 21, 2020

" The staff at the Pain Treatment Centers of America - Conway location - are simply the best. They are very informative, pleasant, easy to talk with and explain things on a one on one personal level that is understandable to not medical minds. They offer options for treatments that accommodated my needs and let me choose the option that I wanted to use. I highly recommend this office for any of your pain management needs. "

 May 21, 2020

" I was really taken care of. Great staff!! "

 May 20, 2020

" Didn’t see Dr. Hunt since I had a procedure so can’t answer several questions. I have always gotten exelant care and been well informed. Am very confident I am getting the best Care !! "

 May 20, 2020

" I am very very satisfied with ptcoa "

 May 20, 2020

" I am so pleased with Doctor Rinewalt and the whole staff thank you so much cuz this is a very important part of my life,Tammy Denton "

 May 20, 2020

" Dr. Baker and his staff is very very good and explaining everything is going on before any procedures and after any procedures I would recommend to anybody that needs pain treatment to see dr. Baker before anyone else he is the best "

 May 20, 2020

" I have always received the best of care from Dr. Fletcher and all other personnel, they are both friendly and efficient. I feel safe in their care. "

 May 20, 2020

" Dr. Bromley and his nurse team are excellent group of professionals. I highly recommend his staff. They have a full service clinic for anyone's needs. "

 May 20, 2020

" Dr Fletcher is a good Dr he cares about his patience "

 May 20, 2020

" Keep up the good work!!!! "