Prime Hair Clinic

1011 Glenmore Trail SW #220 Calgary,AB T2V 4R6,
Phone: (403) 259-6798
Cosmetic Services
Please call for information.
Payment Accepted:
, Major Credit Cards, Checks, Debit Cards, and Cash
Business Hours:
9 AM
4 PM
9 AM
4 PM
9 AM
4 PM
9 AM
4 PM
9 AM
4 PM

Recent Reviews

 February 24, 2021

" What an amazing team. The entire experience was transparent, professional and caring. Added bonus: a fun and interesting gang to spend the day with. My second treatment here, and would recommend it to anyone. "

 February 24, 2021

" Very nice and helpful "

 February 10, 2021

" Incredible group of people working together at Prime Hair Clinic. I cannot express how great the experience was. I felt as comfortable as if I was in my own home. Zero pain and great conversation as well as music that spread across 4 decades that we all listened to as the Surgical Team did the transplants. You also have the choice of any movie virtually available as they work as well. Dr. MacDonald is an incredible surgeon. He takes the time to answer all questions. My experience was an 11 out of 10! Thank you to all of you! Professional all the way with a mix of fun!! "

 February 9, 2021

" A positive experience. The consultation and treatment was professional and thorough Waiting to see how the treatment works out A good first visit "

 February 5, 2021

" Excellent service and after care. "

 February 3, 2021

" I was happy to be given a prescription for oral minoxidil; all of my questions were answered to my satisfaction. "

 February 3, 2021

" Excellent service. Non sales tactic. Felt like my best interests were at thought. "

 February 2, 2021

" Top notch! Went better than expected "

 January 27, 2021

" Amazing staff and team - cannot say enough good things. "

 January 23, 2021

" I could not be happier with the final outcome. Super comfortable process. Amazing team. Honestly, what Dr. Joe and his team do is simply awesome. My brother and I looked around town first too. Prime was by far the best. I should’ve been here years ago. "

 January 22, 2021

" The staff makes a long day very pleasant. I wish I could get similar treatment in the public medical system. "

 January 22, 2021

" Very safe during covid times. Very professional and good communications skills. "

 January 8, 2021

" Really a fun day :) "

 January 7, 2021

" Dr Macdonald and all staff are very kind and friendly. I really love the way they treat their clients. Thank you ver much guys. "

 January 6, 2021

" Cannot say enough about Dr. Joseph and his team at Prime. Very skilled very efficient exceptional quality of patient care and communication. You know right away you are in great hands. I also appreciate the follow-ups and genuine concern for their clients. The day was relaxing light and we even had a few laughs. Even though the procedure can take most of the day the hours flew by... well worth the time...and i am looking forward to great results as i have had before with Prime. "

 December 16, 2020

" Very friendly staff, my appointment was on time and enjoyed meeting Dr. MacDonald. "

 December 4, 2020

" Dr Macdonald is wonderful to talk to . He was clear all my doubts going forward. Highly recommend this clinic! "

 December 2, 2020

" Every visit I've had at Prime has been excellent. The staff are all friendly and professional and I'm very happy with my results. "

 November 27, 2020

" 10/10 would recommend. The team was very well prepared. They operated with mechanical precision like an assembly line. I had full confidence throughout. The good doctor and myself had some healthy back and forth as to the design of the hairline, and the implementation of the design was done with precision. The whole team worked as a cohesive unit. There was no pain. I was very comfortable. They provided everything I needed for the post-operation phase. Assuming my results turn out as envisioned, I would say it was the most perfect operation I've been the subject of. While constructive criticism is the name of the game, I unfortunately don't have any. It was seamlessly well done. "

 October 24, 2020

" An engaged, hard-working and congenial team. "

 October 21, 2020

" Fantastic service,Very friendly and helpful throughout the whole process. Great care during and after. Well priced as well "

 October 21, 2020

" Dr Macdonald was very helpful!! 10/10!! "

 October 21, 2020

" I can't say enough about this clinic. As a surgeon myself, my expectations for service and excellent staffing are extremely high. Prime excels at both and the outcomes are beyond expectation! "

 October 20, 2020

" Amazing! Thank you Dr. Joseph MacDonald, you were a pleasure to have a consult with. Dr.MacDonald wasn’t pushy at all, he let me know of all my options and directed me to what he thought was best. Didn’t try to get me on the most expensive thing, it was a pleasure, thank you once again. See you in 6 months. "

 October 14, 2020

" I always have a positive experience with the staff. Thank you. "

 October 2, 2020

" The staff is super knowledgeable and efficient.. And the job was done exceptionally well. "

 October 2, 2020

" Great visit with the doctor. Always a positive meeting and his staff are very friendly. "

 September 30, 2020

" I had a unsuccessful hair implant surgery with another doctor a few years ago (grafts with multiple hairs/huge scar among other issues). I just had my second surgery at Prime Hair clinic and this is a review of my experience with them: About the clinic/team I can say I’m absolutely speechless with the way I was served/treated at Prime Hair clinic. What a team! Very talented crew, super professional, from the get go I felt so comfortable during the whole surgery. About Dr MacDonald: I had two appointments with Dr. MacDonald before surgery. There is no sales pitch, no pushing, he is to the point and offers what’s really the best option for your case. Basically I wanted to fix the very poor work that had been done on previous surgery. Dr. MacDonald is a very skilled doctor and came up with the best plan for my specific case: a more natural look to my hair line as well as considerably reducing the huge scar I had on the back of my neck. The surgical procedure: Everything that had been discussed and proposed on appointments was followed as agreed. No rush during surgery, no concerns at all and talented crew was able to get go above and beyond to even get much more grafts than expected from the donor area. Final notes: Superb service, skilled and competent team, super recommended! "

 September 25, 2020

" From the time I walked into the office at 7:00 AM, until I left at 8:30 PM, I was treated with the utmost care. The entire staff and Dr. MacDonald were very professional, but also very courteous, compassionate and kind. I commend the entire staff for their friendliness over the entire day, as they must been getting exhausted separating all those follicles and inputting them into my scalp. I could tell by how they worked as a team, they take great pride in the work they do. I would like to take this opportunity to thank everyone for a job well done, it was a long day for all of us. "

 September 23, 2020

" Great care by the whole team at Prime Hair. Professional care from beginning to end and the experience exceeded my expectations. Thank you to Dr MacDonald and the team. "

 September 18, 2020

" Staff is awesome. Dr. MacDonald is thorough in explaining all aspects of a hair transplant. He took the time to answer all questions and is extremely easy to talk to. "

 September 18, 2020

" The team provided great communication and created a comfortable and friendly environment. "

 September 11, 2020

" Every thing is great. The whole team from the moment walking in door was a good experience. The results I got I’m so happy. I should have done years ago. Thanks to all "

 September 4, 2020

" My Doctor was incredibly professional, compassionate, knowledgeable and the first doctor to identify what is happening. The last doc I talked to said. Oh there’s no problem. I am very grateful. "

 August 21, 2020

" Dr Adams is very polite, provides a detail explanation to your questions "

 July 31, 2020

" From the minute you start the process till you leave, you feel among top qualified and caring Team "

 July 24, 2020

" The Doctor took his time to explain everything to me in details. He was very helpful. The staff were very polite. I strongly recommend this clinic. "

 July 24, 2020

" I really enjoyed my day in the clinic with Dr Joe and the entire staff. Everyone was so professional, but brought a very casual atmosphere to my day. Everyone was very attentive and concerned that I was extremely comfortable. My day never allows me to to just relax, enjoy some fun conversation and watch some TV. This was a mini holiday for me.... Thank you �� "

 July 22, 2020

" Thorough and professional consult and answered all my questions "

 July 17, 2020

" I received the answers I was looking for in a very timely manner . All the staff was very courteous "

 July 15, 2020

" Really enjoyed speaking with the doctor, took me through all the process and helped me understand. "

 July 15, 2020

" Clean, professional and safe environment. "

 July 10, 2020

" Service was top class. Everyone was super engaged to make sure I was as comfortable as possible. Not only was the surgery super smooth, the before and after care was excellent. They phoned a day before and a day after the surgery to answer any questions. The instructions were super clear and made for an expedient healing process. I am very happy with the results so far, and would recommend Prime Hair as the provider of choice for doing the FUT hair transplant procedure. "

 July 8, 2020

" Great, knowledgeable and very professional team! They care and they have a great culture. "

 March 11, 2020

" The Staff were very courteous and accommodating, during my procedure and prior to the surgery. "

 March 9, 2020

" Above and beyond. Good treats....everyone is warm and fuzzy. "

 March 8, 2020

" My day at the clinic was great, felt like I was hanging out with my friends in the living room. Everyone super friendly, never once felt uncomfortable. Also very professional. "

 March 3, 2020

" My overall experience was excellent. "

 February 29, 2020

" Dr. McDonald and the Prime team were nothing short of excellent. My comfort and satisfaction were their # 1 concern. They made a very long day enjoyable. I'm now looking forward to seeing the results unfold over the next year. "

 February 26, 2020

" Amazing staff. Friendly, helpful and supprtive. Felt at ease during my entire procedure. "

 February 19, 2020

" Really positive experience! It would be helpful to know in advance that you will leave the clinic with "oily" hair after micropigmentation. Just so people can bring a hat or scarf. "

 February 19, 2020

" So nice! Super friendly! Even when I was having a bit of a meltdown, so comforting "

 January 24, 2020

" Dr. Joe MacDonald is a remarkable individual, knowledgable in the field, detailed in his explanations and very affable. Has a wonderful team supporting him as well. "

 January 15, 2020

" Very professional, knowledgeable and personable. Great service. I highly recommend "

 January 15, 2020

" Professional, courteous and informative. "

 January 13, 2020

" I was very impressed with the entire visit. Customer service and relevant knowledge are a top concern for this company. "

 December 11, 2019

" Great service, everyone was very friendly, the surgery went very well. It’s a great team very professional they all know what they’re doing. I’m very impressed with the whole procedure "

 December 6, 2019

" Dr. Gillespie and Dr. Macdonald were very professional with their respose to all of my questions. I was lucky enough to have both of them discuss my future with my hair and both were very kind, informative and professional. I look forward to my next appointment! :) "

 December 4, 2019

" The doctor and nurses were very knowledgeable and extremely hospitable. I expected some pain a discomfort and there was minimal to none. I actually enjoyed my time there with everyone and will definitely make another appointment. "

 December 3, 2019

" The doctor was very professional and friendly. He was confident and reassuring. That made me feel I am in good hands. "

 December 1, 2019

" Very professional group. I was in for a consultation and reviewed my situation in detail with me and did not try to sell me anything that I did not need. Overall very pleased "

 November 29, 2019

" The staff created a very comfortable environment "

 November 10, 2019

" Truly the best hair transplant clinic in Calgary! You will be happy with the result! Only professionals work there. My hair transplant surgery ran smoothly and the entire staff was kind, understanding and easy to talk to. Dr. Jospeh MacDonald really wants to achieve great results for his clients! He is the best doctor ever. Very grateful. Highly recommend! "

 October 26, 2019

" Staff were very good, communicative, diligent, professional . Dr. MACDONALD was very good. The procedure took about nine hours. "

 October 23, 2019

" I wish I received such great service from the regular medical system. "

 October 16, 2019

" It was super helpful to have the doctor review the evidence and options for management. I appreciated that he was evidence based but also addressed some questions I had around ‘new’ research or things where maybe there isn’t high quality evidence without being dismissive. I liked that he came up with a care plan and options for me to pursue to help my hair loss. Thank you! "

 October 16, 2019

" Excellent service from start to finish. Everyone who I interacted with there was joyful and they all created a welcoming environment. "

 October 12, 2019

" I was numb the entire time and didn’t feel a thing (until later). The staff are absolutely amazing! Super nice and fun to listen to talk. Haha. Everyone there is very friendly and will answer any and all questions you have. They even showed me my grafts after they removed them because I was curious! Definitely the best place to get this procedure. "

 October 4, 2019

" I love coming in. Just wish I could have stayed for pizza! "

 October 4, 2019

" Wonderful Clinic, Dr.MacDonald very professional and got to meet Dr.Gillespie also. Katherene, Marcy and Wilson have many years of experience and a strong work ethic. They all took great care of me and even tough it was a long day, I'm extremely satisfied with the outcome. Research all you need but you will end up at Prime Clinic. This group takes their craft and skill set to a new level. Best in the Business and they will help you change your life! Thankyou for everything and see you soon again for check-up! "

 September 27, 2019

" Great experience. Very friendly and informative. Would definitely recommend "

 September 20, 2019

" Great, knowledgeable professional service! "

 September 7, 2019

" Thank you so much, my experience was very positive! "

 August 30, 2019

" I cannot fully express how totally satisfied & happy I am with my experience at Prime Hair Clinic. From Doctor MacDonald to all of the amazing support staff, everyone was very professional. They go out of their way to really look after their clients while setting a relaxed and fun atmosphere. Many thanks to everyone. - Bill Morris "

 August 28, 2019

" Great team of professionals "

 August 26, 2019

" They pampered & spoiled me. Strangely enough or not a very relaxing day. "

 August 17, 2019

" Dr. Joseph was extremely patient, helpful and impartial in giving his advice. Exceeded my expectations. "

 August 7, 2019

" Neil was awesome. Answered all my questions and made me feel comfortable in my options, which he gave me all them and explained thoroughly "

 August 2, 2019

" Extremely kind. Very helpful and feel very motivated to have my hair back "

 August 2, 2019

" Its was an excellent visit. Very courteous and professional people. "

 July 27, 2019

" It was a simple appointment to renew my medication. The Appointment went well. "

 July 24, 2019

" n/a "

 July 22, 2019

" Very knowledgeable and took the time to explain everything to me. "

 July 19, 2019

" Very courteous and informative! Huge help in what i need to do moving forward. "

 July 14, 2019

" Great doctor, and staff. I didn’t like the photos though ;) "

 June 28, 2019

" McDonald MD, he was awesome. Answered questions perfectly, and explained entire problem the way anyone would’ve understood. Probably the friendliest, professional and fastest place I’ve been to. Fast coz I didn’t had to wait in line or anything. "

 June 15, 2019

" Very good experience as always. "

 May 22, 2019

" Staff was amazing and very helpful through the whole process. "

 May 17, 2019

" Everyone was very welcoming and friendly. I received quick replies to any questions I had prior to the procedure and was encouraged to ask questions throughout if I had more. I found the pre-op information was very thorough and I went in feeling prepared. On the day of the procedure, I was welcomed by friendly staff and my comfort was consistently taken into consideration including position, pain level, breaks, snacks, drinks and even entertainment. Even though it was a long day, the time flew by. Due to the detailed aftercare process, I left for the day with clear expectations on what to expect for the next days and weeks, supplies and again encouraged to contact the office with any questions. Overall it was a pleasant experience and I am thankful to all of the staff for making me feel welcome, supported and prepared. And for the new hair of course. I may look like a pin cushion right now (day one), I am looking forward seeing what the next 6 to 12 months has to offer. "

 May 15, 2019

" I had a follow up appointment with Dr MacDonald, he took time answering any questions I had and explaining any future options that I may want to consider The staff are very friendly & so personable something that is so rare to find I would highly recommend this clinic for hair restoration "

 May 10, 2019

" I usually ignore customer service surveys but Dr. Gillespie was seriously awesome. The whole experience with this clinic was 5 star. "

 May 5, 2019

" I seriously cannot think of one bad thing to say about my experience, the receptionists were incredibly kind, putting up with a lot of stupidity on my part without so much as batting an eye, and i was treated so well the whole time i was there. I would 100% recommend this place to anybody who asks. "

 May 3, 2019

" Deanne was lovely. Very helpful, explained the procedure, risks and aftercare thoroughly. I was very impressed with my experience. Thank you "

 April 29, 2019

" Thank you very much for your incredible service. I am happy to have reached out to you to help me with my receding hairline. And a big thank you to both the amazingly professional and kind receptionists, and of course, Joe, who made me feel comfortable with his genuine demeanor and incredible knowledge. Thank you! "

 April 26, 2019

" Above all the Dr (forget his name) was so punctual and respectfull and so transparent and so desperate to help me and see the results. "

 April 24, 2019

" Best clinic I’ve been to, the doctor went into depth and was honest about all his opinions "

 April 3, 2019

" Very helpful see the Dr @6 "

 March 23, 2019

" Very friendly staff and the consultation was extremely informative. "

 March 22, 2019

" The doctor and staff were well briefed on my needs and very quick and responsive. I have previously had excellent results at this clinic and have referred others. "

 March 20, 2019

" The staff at the clinic is exceptional. Skill and workmanship is exceptional. I would 100% recommend this clinic to a my friends and I will. "

 March 13, 2019

" Dr. Gillespie did my hair twice and he is vey consistent. He always did beyond excellent job. Same with all the staff. I highly recommend this clinic. Thank you very much. I am very happy and looking forward to see you the result in the next few months. "

 March 1, 2019

" It was honestly such a great experience and I am blown away by the awesome team and the whole process! I fully enjoyed the day! And it’s the next morning and I feel great! "

 February 8, 2019

" Very understanding and thorough "

 February 6, 2019

" All the people I dealt with are great. What would make it even better for me is if you had more of an inventory of pictures so that I could better gauge what results I could expect as part of my decision. I am now seeking out other consultations in the hopes of gaining greater insight as to what the result will be instead of starting down the path and hoping I’m satisfied. That doesn’t necessarily mean I will go elsewhere for the procedures.... but I suppose the door is open. "

 January 5, 2019

" Everyone at the clinic was great in every way. Great atmosphere, aside from the sounds of sawing through my head and being forced to sit in the same spot for 10 hours it was as enjoyable as hanging out at the pub with some friends. Especially that Amy! Funny little person "

 December 8, 2018

" Procedure day was a remarkable experience indeed. It was like been at home with friends and family, having fun, chatting and dinning. Every clinical encounter and procedure should actually be this way, if possible. Thanks Prime hair. Thanks Drs G and Mac., and all your very friendly staffs. "

 November 28, 2018

" EVerytime i come to this clinic i am greeted and invited in with a smile that gives you that warm feeling. Dr. Gillespie treats you as a person and not just a patient, i love the fact he doesn't dive right into whats wrong but also talks to you about anything really! giving you a feeling of friendship! i definitely recommend Dr. Gillespie, understanding and listens to your concerns "

 November 18, 2018

" Pleasant experience, staff was terrific and the doctors extremely knowledgeable. Loved the fact that they don’t try to up sell you on things you don’t need and stick to the medical facts of what actually works, with proven results. "

 November 11, 2018

" It can be difficult dealing with one of your insecurities as a guy then coming to an office where all the girls are super good looking. Otherwise everyone is awesome in every way. "

 November 10, 2018

" Everyone here is amazing. They made me feel so comfortable from the moment I walked in to the moment I walked out. I felt like I was having my procedure done while hanging out with a group of friends. I would recommend you to anyone. Every effort was made to make me comfortable and I couldn’t feel a thing. "

 November 9, 2018

" Everyone acted in a very professional manner & made you feel at ease under the circumstances. Would definitely recommend this practice to anyone who is considering this surgery. "