Ruiz Family Physicians
Ruiz Family Physicians
47110 Washington St.
La Quinta, CA 92253
Ruiz Family Physicians
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" Total satisfaction. "
" I always have a great experience when I have an appointment. Both Drs. Ed & Erica are very attentive and thorough. All the ladies who assist are the best. I always feel better when I leave than when I came in! Many thanks guys - "
" My whole list went smoothly and the staff and doctor were very professional which I appreciated. "
" They went out of their way to accommodate my wife and "
" Best doctors office my family and I have ever been to! "
" Everyone in the office are so kind and caring. They are very professional also, it's just a pleasure! "
" Great staff Md is great .... "
" Excellent care. I'm very happy to have Dr. Ruiz as my primary care physician. "
" New Staff is much better then the staff over the past few years, in the past the staff was forgetful, impatient and horrible on follow up .. new team actually pleasant and professional! "
" There was a short wait in the waiting room, but overall, it was much less than I have sometimes experienced in the past. Dr. Ed was understanding about my concerns and very good about explaining his diagnosis and recommendations clearly. My only negative comment is that he has a tendency to speak very fast, and I sometimes have trouble following what he is saying for that reason. "
" Didn't see the Doctor today. Was a first time visit and only saw the Nurse. "
" Everything very good. I hadn't seen the Dr. in a couple of years so everything like last time. The only suggestions I have are more clarity on my insurance coverage. At first CVC said they couldn't cover my prescription because it was declined by my insurance co. Then I called the Dr. office to see what's up and they said they'.d call me back. They did call me but I'm not sure if I'll be reimbursed for out of pocket prescription costs or not. Second, the telephone person needs to speak more clearly and louder. "
" Dr Ruiz and his associates do a very nice job and I appreciate their dedication to the overall experience. Sincerely Douglas Boone , second year patient "
" Keep up the good work! "
" On time, very satisfied. "
" Great doctor "
" I was very greatful to be given appointment on short notice since I was not feeling well. All the staff are kind and courteous. Dr. Ed extremely thorough and kind. "
" Wonderful Doctor and staff! Thank you!! "
" Was in and out in a very short while , everyone was very pleasant "
" Tre doctors are professionals and courteous and kind. The staff is also very friendly. "
" The staff and doctor at this clinic are courteous and professional. I’m definitely staying with this doctor. "
" The Nurses are the best! We have been seeing Dr. Erika and Dr. Ed since they opened their doors and they are truly the best! "
" Dr Ruiz, is a Wonderful Dr, he is very kind and compassionate, and really tries to find solutions for my health issues. The office is always spotlessly clean, and the staff are very friendly. Happy he is my Primary Care Physican . "
" Have been seeing Dr. Ed for several years now and am very happy. He always takes whatever time is needed to answer my questions and explain everything. "
" My visit was pleasant. However, the following day I was supposed to start a new prescription, except the new prescription wasn't sent to my pharmacy after my appointment - 2 days before a holiday weekend. I know mistakes happen, but this isn't the first time it has happened. I will just have to be more diligent about making sure it is sent when they say they will be sending it. "
" I came in with an uncomfortable situation in a short notice. I felt like my concerns were respected and addressed accordingly Dr. Ruiz was very informative, full of ideas. I have been a patient for 5 years now, Have has the pleasure to be seen by both Mr and Mrs Dr Ruiz and each time I leave in comfort, satisfied and happy. "
" Excellent office from the receptionist, nurses and doctor. I would strongly refer Dr. Ed Ruiz. "
" Very prompt, thorough and Dr. Edward Ruiz always takes time to answer my questions which is rare now days! "
" The only problem was we had to reschedule couple time "
" It was difficult for the office to schedule me in today, and you did it anyway. I was very frightened by the pain and you put my fears to rest. Thank you for seeing me and thank you for your expertise. Have a Happy Thanksgiving. Sheri "
" Thank you for accommodating my wifes late arrival. "
" It was my first visit, and we really enjoyed the staff "
" Everyone was very pleasant and helpful. "
" Grate place felt safe and was able to talk to her I’m glad she my dr she able help me and it’s amazing people like her that makes people like me feel better walking in to a dr office and i thank you for everything your doing keep up the good work "
" Great staff "
Bertha alicia W.
" My first interaction with Irma and she was great. "
" I saw the nurse, not the doctor, but I would say service was excellent. "
" Dr. Ruiz is always excellent! "
" They worked with me even though I showed up a week early for my appointment! Such nice and friendly staff. My nurse asked me every question that I had concerns about and offered me excellent solutions and recommendations. I left feeling confident that my needs will be taken care of. Fantastic service finally very excited to have medical staff that cares about me. "
" Wonderful Doctors, very special people! "
" Tried to update my phone number yesterday,but after 15 minutes on hold I gave up. My new number is my cell 682-365-1177 Thanks "
" Best Dr office in the valley! "
" I have never seen such a nice respectful and caring dr I’m so happy I found my dr and I’m not affraid to go to the dr anymore "
Brian w G.
" We would like to thank Irma,who is the heart and soul of the Ruiz family medical center there in La Quinta. She cares for everyone,young or old.Dr Ruiz,you have one hell of lady on your staff.and count your blessings she part of your family Thanking you ALL again. From Simone @ Brian "
" Great staff "
" None @ this time "
" Love this doctors office. They are amazing. "
" Everyone is so nice and helpful. It's a pleasure going to see Dr.Ruiz! "
" As a new patient I felt welcomed and respected. Doctor Ruiz very efficient ,professional and kind. All the staff were attentive. "
" Edward Ruiz, MD is a knowledgeable and caring person. "
" I love Dr. Ruiz! "
" I love Dr. Ruiz! "
" I enjoy when I get to speak to Dr. Erica and hear her advice or concerns for my health and well being. I really like the office and all staff. They are helpful and kind. A great family doctor office. "
" So many reminders! Emails, texting, and phone calls! Continued even when I confirmed my appointment. Even received a text one hour prior to my appointment. Too much. Appreciate being seen on time too "
" I was impressed with the on time visit. In the past I've had to wait well past my appointment time. Thank you. "
" I was very pleased how professional everyone was, very friendly and helpful. I was impressed how short a time I had to wait to see doctor. The last one I was going to was always a 2 hour wait besides after getting into the room, another 1/2 hour before doctor came in. You count on it being almost a 3 hour visit besides your traveling time coming and going. I was called into Dr Ruiz examination room within 5 minutes after getting there. "
" I love Dr. Ruiz! "
" I am a new patient and the staff was wonderful and the doctor was great! I felt very welcome and that my health was in good hands. "
" I am just so happy that this doctor Erica Ruiz, could find out what is wrong with me and do the labs to help me get started on my road to recovery and getting healthier. Doctors have been telling me I was not diabetic but yet I was having all the signs of a diabetic so thank you so much "
" none "
" I so grateful I have a doctor who knows me. Because he takes the time to listen to me. He never seems rushed. "
" I am a new patient my first visit went very well. "
" I like how all my questions are always answered "
" I love Dr. Edward Ruiz! He explains everything, he's patient and thorough. In addition, the office staff is always friendly and seem happy to be there. It's like walking into a hometown doctor with all the benefits of modern medicine. "
" This is a great family practice, they make you feel like family. "
" Pleasure working with your ataff "
" Overall I feel the team does and excellent job .who I found to be very respectfull and hospitable and we'll cordinated.i think It all starts with the people that lead the team.I feel that doctor(ruiz) is an excellent practitioners.I feel lucky to have doctor ruiz as my doctor. A + "
" I was given outstanding care today. Dr. Erica Ruiz and her staff treated me for chest congestion, and I was breathing much better when I left the office. "
" The entire visit was seamless start to finish. I was in and out in 30 mins. Very good office. "
" good experience "
" Dr Ruiz was professional and caring. He did not keep me waiting as has been my experience elsewhere. Staff was courteous and pleasant. It was obvious that they enjoy working with Dr Ruiz. "
" Doctor Erika was ready for me at the time of my appointment. She diagnosed my problem immediately and found another problem I was not aware of and prescribed meds for both. I was very pleased with the efficiency and treatment. "
" I go to the office weekly for allergy shots and all the girls are very nice and courteous. I think they're all great and because of that i have referred some people to your office. "
" Excellent! The most efficiently ran office I have seen, and friendly! Awesome on time, and felt Dr. Ruiz heard our issues, really listened and respected our time. Loved how detailed they were and just amazed at the efficiency! This office should be a model for others to follow. "
" I always speak very highly of your office, as well as recommend "
" The best doctor I have ever had! "
" Dr Erika is professional and makes you feel comfortable discussing very personal issues with her. "
" I suppose that it is necessary for Dr. Ruiz to present the diagnosis/remedy quickly without spending too much time with each patient. However, one does feel a little rushed. Paul "
" Everyone was very friendly and helpful. Dr. Ruiz was lovely, spent a lot of time with me,gave me lots of information and answered my many questions. thank you very much. "
" I love Dr. Ed Ruiz. I began seeing Dr. Ruiz after watching how caring and patient he was with my mother; now my whole family uses him as their primary doctor. He's very thorough, explains everything in terms that I can understand and I never feel like he's trying to rush me out the door. "
" Dr Erika and her staff are hands down the best in the valley.. Dr Erika has such a caring, kind, knowledgeable demeanor.. "
" Thank you for making me feel comfortable even when asking about embarrassing issues! "
" Staff if great and Dr. Made sure all quistions and concerns were taking care of. "
" Dr Erica Ruiz is efficient, professional, caring, & kind. She addressed all my concerns & medical issues. Also, was pleased that many of the tests she was able to do in her office. The staff is also professional & friendly. I am so pleased with my appointment. "
" We'll run office. Friendly and very efficient staff. Doctor Ed always well prepared and listens to his patients.You leave the office with a clear understanding of your next steps to maintain your health or relieve you're illness. "
" Very professional "
" I waited a long time inside the waiting room but overall, the experience at Dr. Ruiz was excellent; it always is! "
" Doctor Ruiz answered all my questions and offered additional services to make sure I was perfectly healthy coming into the new year. Thank you for caring for your new patients and insuring all concerns were addressed/ answered. "
" I love my Doctor-super professional and genuinely cares! "
" Felt assured as the dr and staff reviewed my medical records and took the time to converse with me. Happy to have found a medical team. "
" The office is very efficient and Dr. Ruiz is the greatest! On the negative side, the outside of the building and elevator needs cleaning for some reason. Maybe there is construction going on someplace. "
" Exceptional, as always. "
" My first visit and I'm very happy to have him as my doctor. Very pro active. Thank you. "
" It was a wonderful experience. Probably the best experience I've ever had at a doctor's appointment ever in my life thus far. "
" Office staff friendly, efficient & professional. Medical services leading edge. "
" I want to let you know that Irma is the best nurse I have ever had in my life. She is warm and friendly and kind. "
" Thank you Irma you are helpful everytime. Quick and efficient and out rhe door I go. "
" I love Dr. Ruiz! "
" I m a New patient. and this couple times i went i have a great experience. "
" Dr Ruiz, the office Manager Irma, and assistants nurses, execptional....receptionist/telephone needs to realize if she needs to make a schedule change or any other need to communicate with patients she has to try her utmost to locate the patient.....in my case, Dr Ruiz could not be there for my appointment and because my phone did not answer she stop trying to locate me and I wasted my time going to a non existing appointment.....that is not good customer service. "
" I have never been treated by a better staff of health care professionals. Mr. and Mrs. Ruiz are wonderful and very caring. "
" This is the second time there has been a delay. I was seen 40 min. past my appointment time. (This was better than switching me to Dr. Ed.) The receptionist did not tell me there was a delay. "
" N/a "
" Dr. Erica Ruiz and staff have always been the best. They are always on time, courteous, understanding and know how to build a rapport with the patient. I'll never switch to a different doctor. "
" Irma is very helpful and sweet. I felt I could tell her anything private. She sweetly recommended that my pap be done by Dr. Erika, but I need appointments after 3:30PM and Dr. Erika cannot accommodate. "
" I think that I am in good hand thank Gad for Them looking out for us "
" This was My first visit . I had the best experience. Very professional all the staff. Thanks to my friend who recommended me this great place. I love it ?? "
" Receptionist should at least wait for person to get up and get to the counter before speaking to person. "
" Great office; good vibes; lovely people. Thank you! "
" Everytime I have a visit with the Doctor it is outstanding. The time that Ed spends going through your tests or maladies,is excellent. You never feel rushed and can discuss all of the issues. He Listens! "
" You can hear the staff discussing other patients in the hallway and worse, when the doctor is in a patient's room discussing private matters...everyone can hear. Very awkward. Very uncomfortable. Everytime I'm waiting in a patient room ..I can hear everything and my hearing isnt great, which means everyone can hear too. I don't know if it's the close proximity, the thin walls, the echoing, or what! "
" I would appreciate more clarity in my health issues (cholesterol, renal failure, etc). Overall, I enjoy my visits and appreciate the helpful staff. Christy is very professional and easy to talk to. "
" Dr. Erica is very thorough in her exams, listens and responds to questions, and obviously an extremely knowledgeable and experienced doctor. "
" This Doctors office, is Wonderful. Everyone is friendly, and Doctor Ruiz is extremely knowledgeable. It is also very Clean and has gorgeous views too. I never have to wait very long to get to see the Doctor either. "
" The staff and Dr. Ruiz at Ruiz family practice are kind, courteous, and helpful. I have always received great care from them all. I am very grateful for a doctor that cares and takes the time to talk with you or explain anything that you are unsure of. Ruiz family practice is a great place to belong. "
" My Wife and I think the world of the way you look after us. "
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