Santa Ynez Valley Eye Care and Surgery
" Great service, optical adjustment to fine tune my contacts/glasses have always been very accurate. Nice staff and always very helpful. "
" Appreciate the thoroughness of my appointment with Dr. Bale and his team. I know I’m in good hands. Thanks y’all! "
" got me in on short notice and and addressed my issue "
" Dr Dennis Bales is the best optometrist I have ever known. He is always thorough, professional and extremely kind. I know I will always get the same level of care from him and his assistant Ron Jones each time I am there. Would never change. "
" The entire staff is very helpful and friendly - Dr Bales makes every effort to make sure that I get the right prescription and product for my sensitive eyes - 5 Star service for sure! "
" Dennis was very helpful and explained the exam very well. "
" Entire staff was very professional and nice. "
" Front desk ladies were very sweet and helpful. Everyone smiles which is very nice. Dr. Nelson is always great. Caring, friendly, and always takes the time to explain things and answer questions. "
" It was a very pleasant experience! I’m very pleased to have found an excellent replacement for my “eye care”! "
" Had to wait 20 min, after scheduled time to see doctor. "
" The entire staff is amazing ! Highly recommend this Dr Bales and his staff. "
" I was seen on time. Staff was professional and courteous. "
" I liked Dr. Bales very much. I thought he was knowledgeable, friendly and an excellent eye doctor. Everyone who was there that day were professional, friendly and courteous. This is a big deal to me since the reason I left my former eye doctor is that nearly everyone at that office, including those who answer the phones, are always rude, disrespectful, and never friendly to me or my husband. I was not treated this way at Dr. Bales office, quite the opposite. Thank you all. It makes a difference knowing that you care about your patients. "
" Excelent thank you "
" Everyone was kind an courteous,, no waiting to speak of I look forward to returning in the future.One word of advice Finish all forms online an your visit will go so much smoother.. "
" Great Team! Always appreciate Dennis "
" Dr. Bales resolved a problem with my lenses which had dogged by for more than year, and which he inherited from a previous doctor. I'm thrilled with the result, and love Dr. Bales! "
" Great service and staff! "
" Everyone is always so kind a patient here . And we love Dr. Bales !! Excellent Eye Dr. Very caring person and friend to our valley !! "
" I have fairly complicated vision issues. In the past, I have been improperly assessed and have ended up with glasses or contacts that did not work for me, but that I had to live with. Dr. Bales is unfailingly patient. He takes time with my exam and makes certain that my prescription is perfect. He goes through all the alternatives without trying to sell me on anything and answers all my questions until he is confident that I understand. Dr. Bales seems to genuinely care that I have the best vision possible and that my eyes stay healthy. His receptionist and assistants are kind, compassionate, and knowledgeable. I couldn't hope for better care. "
" Excellent staff support Called prescription immediately in to pharmacy "
" Dr Bales is amazing and has been my eye doctor for many years. He’s the best! "
" I have been a patient of Dr Bales for many years. He he He and his staff are highly trained professionals. I would highly recommend his services. "
" Excelente atención y servicio de su personal son muy amables y profesionales "
" Dr Bales is the best "
" I did not have to wait. I was given options to having my eyes dilated which I took so I could drive home right away. Dr Bales did my exam and answered all my questions in a friendly and responsive manner. Very good "
" Repeated question? We Were very pleased:Excellent, thorough examination… Very high-tech, Great staff!Pleasant office, Great location for us,Good timing. "
" I was treated with respect. Everyone at the office was so kind. I love Dr. Bales and his staff :-) "
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