Recent Reviews

 September 21, 2021

" Love Dr Bowin "

 September 18, 2021

" Staff was kind, very helpful, and Dr Bowin was great. I have a very specific eye condition, and he explained it to me in detail, including showing me images of my eyes. Very helpful. I would definitely recommend him. "

 September 18, 2021

" First time meeting Dr. Bowin since Dr. Bales retired. Very friendly and professional! "

 September 14, 2021

" After getting over the shock that both Dr. Bales and Skip retired, I was pleasantly surprised to meet Dr. Bowin. He was very thorough and made me feel comfortable. Great office visit! "

 September 10, 2021

" Love Dr. Bowin & everyone there! "

 August 31, 2021

" Very pleasant and professional. Have the equipment to do the job and do it well. Highly recommended!! "

 August 27, 2021

" Everyone was so sweet and caring, from the moment I walked in the door. Very thorough exam and great at answering my questions and concerns. "

 June 24, 2021

" Everything went as expected regarding eye exam. No problems just annual checkup. Sorry to see Dr. Dennis Bales retiring but time to enjoy the rest of life. "

 June 24, 2021

" Very professional "

 June 23, 2021

" The service and care is always wonderful. "

 June 22, 2021

" I love the staff at SY eye care center:) Dr. Bowen is great! "

 June 19, 2021

" Went to see the doctor to get my peepers checked. Dr Bowin is very kind and very competent.. we all grew up with Dr. Bales , best of luck to him in his new Adventures…. "

 June 13, 2021

" I saw Dr. Bowin...and he was OUTSTANDING! Very very high marks for thoroughness, explanation, and I never felt rushed or hustled in any way. Front office staff was outstanding as well :-) If i were to wish for anything it would be to not have to drive through the nightmare of Solvang bumper to bumper tourist traffic as I live in Buellton, but otherwise, Dr. Bowin and the office staff were awesome. "

 June 12, 2021

" The staff were all wonderful! Very prompt, friendly, helpful. The office was clean and welcoming. "

 June 10, 2021

" The eye test was fine. The on-line check-in procedure ahead of time was absurd. Looks like it was designed by an attorney with Asperger's Syndrome. Somebody in your organization should go through the procedure and decide if that is what you want your clients to experience. "

 June 6, 2021

" Professional, friendly and efficient staff, and an excellent inventory of stylish eyeglass frames. "

 May 28, 2021

" i had a good experience. My only suggestion would be that patients be given the medical history form when they first arrive at the office instead of 15 minutes later when they are called in by the tech. it was hard to both fill it out and have the eye exam prep at the same time. Dr. Bales was very patient and kind. I'm sad he is retiring but wish him a wonderful retirement! "

 May 22, 2021

" Nick, Ron and Dr. Bowen were so accommodating to me at the last minute on a Friday before closing as I dealt with an eye emergency! "

 May 19, 2021

" Even though the staff was extra busy due to having a staff member out, they were all very gracious and friendly and thoughtful. This is a wonderful office, I'm thrilled to have found them! "

 May 15, 2021

" Highly recommended to all!!! "

 May 15, 2021

" Dr. Bowen was excellent dealing with my questions regarding my options for cataract surgery following ra retina reattachment surgery. Knowledgeable and also very pleasant to deal with! "

 March 5, 2021

" Helpful, professional office staff, assistants and doctors. I always feel like I have received the very best care at SYV Eye Care & Surgery "

 February 18, 2021

" Dr. Bales and his staff are always very thorough, explain everything, and are friendly and helpful! "

 February 10, 2021

" Staff was great as usual. Maria was particularly helpful and great! "

 February 5, 2021

" Dr. Bales is the best ever. Thorough, precise and explains everything so you understand. "

 February 4, 2021

" Very friendly staff and doctors! "

 February 3, 2021

" pleased "

 January 30, 2021

" What a wonderful office and staff! I feel that my eye examination was very thorough and they use all new equipment with very clean and professional staff. My only complaint was having to wait 25 minutes before being called back for my exam. "

 January 28, 2021

" Always a pleasure to be seen by Dr. Bales. Thank you Nellie for professional phone and in person service. "

 January 27, 2021

" I was so impressed by the staff! I have tried many Dermatologists and this experience was, hands down, The best ever! Thank you Gabriella for spending so much time addressing ALL of my issues!������������ "

 January 26, 2021

" Dr is Excellent !! Along with his assistant and the front office receptionist!! Wonderful experience!! "

 January 23, 2021

" Dr Bales is by far the best doctor to ever diagnose and treat my wonky eyes. He has continued to help me achieve the best possible vision year after year. In addition to his remarkable diagnostic skills, Dr Bales is charming as can be. I simply adore him! Ron, too, is delightful, intelligent, thoughtful and VERY good at his job. Then there’s Maria. She is an absolute doll. She kindly listens and answers all my tedious billing questions with a sincere smile and a patient heart. It can be easy to become jaded when doing the billing and collecting but Maria has remained as wonderful as ever. Finally, I didn’t have an opportunity to visit with Skip during my recent visit, but he made a point of stepping out of his office for a quick hello to my daughter and myself. Who does that? What a gentleman. I’m always made to feel so special during my visits to see Dr Bales and his staff. It’s not only me. I’ve witnessed this treatment of everyone entering the office. My favorite doc office! By far! "

 January 23, 2021

" Great service, very professional "

 January 16, 2021

" All the staff was very helpful, professional, and kind! Thank you! "

 January 15, 2021

" Very thorough and on time! "

 January 9, 2021

" Fast service by Dr Bales and staff "

 January 2, 2021

" Dr. Bales and his staff took extra time to make sure I received a complete eye exam. Additionally, they adjusted my non-prescription sunglasses so they are comfortable to wear again. Dr. Bales is the finest eye doctor I have ever had! "

 December 19, 2020

" Everyone was kind and professional, the doctor was exceptional. Couldn’t be happier with the selection of frames as well. "

 December 11, 2020

" Everyone was very nice and helpful. And, they have excellent COVID safety measures in place. "

 December 11, 2020

" Dr. Bales is the best and his staff are friendly and helpful. Everyone always has a smile on when I visit the office!! "

 December 9, 2020

" The staff is friendly, accommodating and professional. Great experience. "

 December 9, 2020

" Everyone is always so friendly, upbeat. Following all the covid rules. Always feel that I am getting the best treatment, and advice from everyone. Thank You Irene and Bud Covington "

 December 6, 2020

" Dr. Bales and his staff are amazing. I know I'm with experts when I'm in their office. "

 December 4, 2020

" Everyone was friendly & helpful! "

 December 4, 2020

" This office has been first rate since the first day I walked in, must be over 15-20 years ago, technologically current, professionally staffed and compassionate. "

 December 3, 2020

" Everyone is so friendly and i have always had amazing results. My son loves it too! "

 December 2, 2020

" A safe and secure environment where I was well-informed and felt welcomed and well taken care of "

 November 27, 2020

" I enjoyed the friendly contact, and the professional attitude and explanations "

 November 26, 2020

" They are always attentive and I applaud all of their efforts during COVID. From the texting check-in app to the screening upon arrival. Nicely done. "

 November 14, 2020

" I am esp thankful for the optomap "

 November 5, 2020

" Dr. Wood and her staff were friendly and professional. I felt they were genuinely concerned about my eyesight issue and fully explained the medical facts associated with my conditions. "

 November 4, 2020

" Have always been very happy with there services. "

 October 28, 2020

" Dr Bales and staff are the best! "

 October 27, 2020

" Always prompt answers to questions and courteous "

 October 16, 2020

" I was blown away by the great service from Dr. Woods and the staff. My only complaint would be trying to find the correct building and office was almost impossible. Even though I was late from being in the wrong building, they made space for me to get my overdue eye appointment finished. "

 September 19, 2020

" Dr. Bales is an excellent eye doctor, always a pleasure coming into the office, great customer service. "

 September 10, 2020

" Dr. Dawn Woods is really great. Best bedside manner ever! "

 September 9, 2020

" Great office, staff, and doctor. Wonderful place! I drive 45 minutes to come here because I like the people and care so much. "

 September 4, 2020

" Always a nice experience. "

 August 29, 2020

" Professional, courtesy extended, pleasant. Well done "

 August 15, 2020

" I have been going to Dr Bales for many years and I am very impressed about how courteous his staff is and how professional he has always been. "

 August 14, 2020

" Always professional, thorough, friendly and on time. Meticulous about safety and cleaning. I love Dr. Bales and his staff! "

 August 8, 2020

" I always have a great experience with Dr Bales and his amazing staff! "

 August 8, 2020

" As always wonderful, authentic and friendly service. "

 August 7, 2020

" I was promptly attended too, Dr. Bales is the BEST and so is his entire staff! "

 August 7, 2020

" Staff was friendly. Made me feel comfortable. I would recommend this eye center to anybody. "

 July 31, 2020

" Everyone was very nice and helpful. Great measures were taken for cleanliness to prevent any spread of the COVID-19 virus. Kind and caring. "

 July 30, 2020

" I have been a patient of Dr. Bales for many years and have always the best service from him and from his staff. "

 July 30, 2020

" I wasn’t asked if I was interested in getting new glasses. I wanted to look, but when I wasn’t asked...I just skipped it. "

 July 30, 2020

" The doc and whole staff work like a charm to have your experience be successful and easy! "

 July 23, 2020

" very friendly staff "

 July 17, 2020

" efficient and professional "

 July 16, 2020

" Dr Bales and staff are unusually accommodating and friendly......Willing to listen to my concerns and discuss with me. I like the pre-registration on line. I am a senior now and never felt rushed or hurried through the process......a rarity in this day and age. I would gladly recommend their staff and services. "

 July 9, 2020

" Than you great jobs "

 July 2, 2020

" Wonderful office, from the staff to wonderful Dr. Bales! "

 July 1, 2020

" Love the doctor and staff! "

 June 25, 2020

" Dr. Bales and his staff is absolutely fantastic and so helpful. He was very informative regarding my eye allergies and fixed the problem. Highly recommend this office! "

 June 24, 2020

" Dr was very through and answered all my questions "

 June 24, 2020

" Highly professional, polite and sensitive to patient needs. "

 June 21, 2020

" Always a great experience! Thank you for your eye care services! Dr Bales and all his staff are so friendly! Very professional and make having my eye exams very comfortable. "

 June 19, 2020

" Both the technician Ron and Dr. Bales were very polite and thorough. I was impressed. "

 June 18, 2020

" The doctor and his staff were pleasant and on time. "

 June 13, 2020

" Very organized and pleasant, professional "

 June 11, 2020

" Great service, friendly staff! "

 June 6, 2020

" Dr. Bales and his staff are very friendly and helpful. I've been a patient of Dr. Bales for 19 years, he is a great doctor and very caring. "

 March 17, 2020

" This is perhaps the best doctor office experience I ever had. My doctor, Dennis Bales, never gave up on finding a solution for my potential glaucoma, and I had a dramatic improvement with the last (out of 3 ) of the meds. Further, he will be calling my insurance provider because the meds that finally worked are in a price range that is WAY out of my ability to pay. Always professional, always friendly, always clear in their communication. And willing to go to bat for me. Doesn't get better than that. "

 March 8, 2020

" Very efficient and helpful optometrist and staff. My exam was very thorough. My appointment was timely. They accepted my insurance hassle-free. And they had the frames I wanted in stock. "

 February 27, 2020

" Fast and professional service. Nice location! "

 February 15, 2020

" From second I walked through the door staff was very warm and friendly. Dr. Bales is very thorough and really cares for his patients. I have been coming to Dr. Bales for 4 plus years now and will continue to do so in the future. Thank you "

 February 14, 2020

" Always a pleasure to go to this office! "

 February 14, 2020

" Always a positive experience at Dr. Bales' office. Every procedure is explained very clearly. "

 February 12, 2020

" Never feel rushed. Thorough exam by a fine Dr. who consistantly cares about me. "

 February 12, 2020

" AS ALWAYS THE STAFF IS FRIENDLY AND HELPFUL, MAKING YOU COMFORTABLE DURING EXAM. DR BALES IS GREAT! BEING PATIENT AND KNOWLEDGABLE IN ANSWERING ALL YOUR QUESTIONS "

 February 2, 2020

" Have trusted my eye care to Dr Bales for some time now. Staff is always efficient and very professional. "

 January 29, 2020

" I was very happy to be able to get an appt. immediately. "

 January 29, 2020

" pleased "

 January 24, 2020

" Dr Bales is the kindest ,patient , person !!! Plus an excellent eye dr ! We’ve gone to him for probably 20 years ! Thanks Dr. Bales Lana and sons "

 January 11, 2020

" Dr Bales and Skip are very customer oriented. They're extremely patient with my numerous questions. Thank you. "

 January 4, 2020

" Great diagnosis for my reading glasses "

 December 30, 2019

" Everyone was very pleasant and professional. All of my needs were addressed in a very timely manner "

 December 27, 2019

" Dr. Bales is best! "

 December 20, 2019

" The staff are all super gracious and professional, and Dr. Bales always explains things very clearly. I feel like I'm in great hands there. "

 December 4, 2019

" Dr. Bales is a caring and knowledgeable professional. "

 November 23, 2019

" Dr. Bales is a credit to the industry. He does the most through and professional exam for his clients. Thank you to his team and all the staff. Happy Thanksgiving! "

 November 17, 2019

" Great service, optical adjustment to fine tune my contacts/glasses have always been very accurate. Nice staff and always very helpful. "

 November 17, 2019

" Appreciate the thoroughness of my appointment with Dr. Bale and his team. I know I’m in good hands. Thanks y’all! "

 November 15, 2019

" got me in on short notice and and addressed my issue "

 November 9, 2019

" Dr Dennis Bales is the best optometrist I have ever known. He is always thorough, professional and extremely kind. I know I will always get the same level of care from him and his assistant Ron Jones each time I am there. Would never change. "

 November 8, 2019

" The entire staff is very helpful and friendly - Dr Bales makes every effort to make sure that I get the right prescription and product for my sensitive eyes - 5 Star service for sure! "

 November 3, 2019

" Dennis was very helpful and explained the exam very well. "

 November 1, 2019

" Entire staff was very professional and nice. "

 October 31, 2019

" Front desk ladies were very sweet and helpful. Everyone smiles which is very nice. Dr. Nelson is always great. Caring, friendly, and always takes the time to explain things and answer questions. "

 October 30, 2019

" It was a very pleasant experience! I’m very pleased to have found an excellent replacement for my “eye care”! "

 October 17, 2019

" Had to wait 20 min, after scheduled time to see doctor. "

 October 11, 2019

" The entire staff is amazing ! Highly recommend this Dr Bales and his staff. "

 October 9, 2019

" I was seen on time. Staff was professional and courteous. "

 October 5, 2019

" I liked Dr. Bales very much. I thought he was knowledgeable, friendly and an excellent eye doctor. Everyone who was there that day were professional, friendly and courteous. This is a big deal to me since the reason I left my former eye doctor is that nearly everyone at that office, including those who answer the phones, are always rude, disrespectful, and never friendly to me or my husband. I was not treated this way at Dr. Bales office, quite the opposite. Thank you all. It makes a difference knowing that you care about your patients. "

 October 5, 2019

" Excelent thank you "

 October 5, 2019

" Everyone was kind an courteous,, no waiting to speak of I look forward to returning in the future.One word of advice Finish all forms online an your visit will go so much smoother.. "

 October 4, 2019

" Great Team! Always appreciate Dennis "

 October 4, 2019

" Dr. Bales resolved a problem with my lenses which had dogged by for more than year, and which he inherited from a previous doctor. I'm thrilled with the result, and love Dr. Bales! "

 October 2, 2019

" Great service and staff! "

 September 13, 2019

" Everyone is always so kind a patient here . And we love Dr. Bales !! Excellent Eye Dr. Very caring person and friend to our valley !! "

 September 8, 2019

" I have fairly complicated vision issues. In the past, I have been improperly assessed and have ended up with glasses or contacts that did not work for me, but that I had to live with. Dr. Bales is unfailingly patient. He takes time with my exam and makes certain that my prescription is perfect. He goes through all the alternatives without trying to sell me on anything and answers all my questions until he is confident that I understand. Dr. Bales seems to genuinely care that I have the best vision possible and that my eyes stay healthy. His receptionist and assistants are kind, compassionate, and knowledgeable. I couldn't hope for better care. "

 September 1, 2019

" Excellent staff support Called prescription immediately in to pharmacy "

 August 28, 2019

" Dr Bales is amazing and has been my eye doctor for many years. He’s the best! "

 August 23, 2019

" I have been a patient of Dr Bales for many years. He he He and his staff are highly trained professionals. I would highly recommend his services. "

 August 14, 2019

" Excelente atención y servicio de su personal son muy amables y profesionales "

 August 9, 2019

" Dr Bales is the best "

 August 9, 2019

" I did not have to wait. I was given options to having my eyes dilated which I took so I could drive home right away. Dr Bales did my exam and answered all my questions in a friendly and responsive manner. Very good "

 August 3, 2019

" Repeated question? We Were very pleased:Excellent, thorough examination… Very high-tech, Great staff!Pleasant office, Great location for us,Good timing. "

 August 2, 2019

" I was treated with respect. Everyone at the office was so kind. I love Dr. Bales and his staff :-) "