Saybrook Dermatology LLC

Saybrook Dermatology LLC


455 Boston Post Rd # 10
Old Saybrook, CT 06475
Phone: (860) 388-9799
Services:
Please call for information
Insurance:
Please call for information.
Payment Accepted:
Major Credit Cards, Checks, Debit Cards, and Cash
Business Hours:
Monday
8 AM
-
5 PM
Tuesday
8 AM
-
5 PM
Wednesday
8 AM
-
5 PM
Thursday
8 AM
-
5 PM
Friday
8 AM
-
5 PM
Saturday
CLOSED
Sunday
CLOSED

Recent Reviews

 Lisette - 04/25/2024

" Dr. Gray is the best!!!! "

 Allen - 04/23/2024

" Been a patient for 5+ years now and my appointments have always been a very good experience. The entire staff is very pleasant and polite. I would highly recommend them for anyone seeking service in this medical field. "

 Richard - 04/23/2024

" Excellent as always "

 Debra - 04/20/2024

" Leigh provides great care. She knows the answers, explains it well and provides clear options. My new favorite dermatologist. "

 Lynn - 04/19/2024

" Rather than "excellent", I would like to say "fabulous"! "

 Doreen - 04/18/2024

" Quickly,in and out.Know real waiting times. "

 Kathleen - 04/17/2024

" By far one of the more professional offices. Very well run and extremely organized. It’s a pleasure to be one of Dr. Gray’s patients. "

 Jessica - 04/13/2024

" Very happy with the results thus far!! "

 Kathryn - 04/13/2024

" Very thankful we have such top notch dermatology care as provided by Dr. Higginson and the staff! Many thanks to Them all! "

 Gail - 04/13/2024

" Always professional, prompt and great care! "

 Donna - 04/12/2024

" Very professional and friendly staff who don’t mind answering a lot of questions. "

 Karen - 04/12/2024

" I have been a client at Saybrook Dermatology for as long as I can remember & would not change because of the courtesy, efficiency, professionalism and excellent care provided by Dr. Higginson and her staff. Thank you for asking. "

 Kevin - 04/12/2024

" Great Doctor and staff, sometimes the names are different but the experience is the same. I recommend the office to everyone "

 Jeffrey - 04/12/2024

" Keep up the good work "

 William - 04/11/2024

" Such a nice place to come for care. Thank you "

 Ann - 04/11/2024

" Every visit has always been a pleasant event. Dr higgerman has alway put my concerns first, I was happy for the good report. "

 Sonya - 04/11/2024

" I’ve been going to Saybrook Dermatology for years. They are very professional and their service is definitely a step above the rest. I’ve had experiences where I went to other dermatologist and have not received the same level of care. "

 Tom - 04/11/2024

" Long time patient care always excellent "

 Thomas - 04/10/2024

" Dr Gray has been great. I would happily recommend her. "

 David - 04/10/2024

" Thank you for everything. It’s always a pleasure to receive services and care at old Saybrook dermatology. Most of all, thank you for continued care for TRICARE patients. Given the current reimbursement rates, it’s a labor of love and service for our military. "

 Sharon - 04/07/2024

" Dr Higginson is the best. I have been coming to her for years and would never go elsewhere. She is personable and explains everything thoroughly. "

 Sally - 04/06/2024

" I am always treated well by everyone "

 Mary - 04/06/2024

" Pleasant people, clean facility "

 Patrice - 04/06/2024

" Always a pleasant experience visiting this office. From check in to check out - everyone was smiling, courteous and knowledgeable. "

 Michael - 04/04/2024

" Dr. Grey is the best! I particularly appreciate her clear and understandable explanations. "

 Diane - 04/04/2024

" Love Saybrook Dermatology!!!! Dr. Higginson is awesome! "

 William - 04/04/2024

" Biopsy’s today were fine. Was asked if there was any pain each time. Went well. quick & questions answered positively. Thanks. Will hope for Negative results. "

 Lois - 04/03/2024

" Dr Gray and all the staff was kind and courteous "

 Julia - 04/03/2024

" Clean establishment. Loved the calming music played throughout the practice too. "

 Ana - 04/02/2024

" Excellent experience . My PA had a lot of patience and I learned a lot. Thank you. "

 Alice - 04/02/2024

" Dr. Gray was is always calm, expert, and confident. She was extremely empathetic and encouraging this past visit, discussing a change in my health. I value her time and her willingness to treat the entire patient. "

 Bruce - 03/29/2024

" It was as much fun as someone can have at the dermatologist. "

 Kathleen - 03/28/2024

" This is one of the most professional medical offices I have been to and it’s a pleasure going there knowing that the care and attentiveness is excellent. I had a lot of questions for the doctor and am a little unclear on some of the answers to my questions and just wished I had either written down her responses or left with a summary. But otherwise everything was very good and a follow up call to clarify a prescription was also very appreciated. "

 Rosemary - 03/28/2024

" The staff is very courteous as is Dr. Gray m, along with being knowledgeable. "

 Adam - 03/28/2024

" Excellent service provider, super professional "

 Robert - 03/27/2024

" Alicia was terrific and very professional! "

 Barbara - 03/27/2024

" I'm always pleased with the cate I get at Saybrook Dermatology. "

 Dacia - 03/26/2024

" Excellent practice. Two generations of family recommend Dr Higganson. "

 John - 03/26/2024

" Say Brooke dermatology is an excellent medical practice. Dr. Higginson has helped me tremendously over the years with various skin, irritation, and inflammations. And all the staff in the practice are very professional and on time. It all goes very smoothly. I highly recommend Saybrook dermatology. "

 Alice - 03/23/2024

" Excellent care as always "

 William - 03/23/2024

" Excellent. "

 Margaret - 03/23/2024

" The staff here is amazing, kind, and so helpful. My provider is knowledgeable and kind. "

 Larry - 03/22/2024

" Everybody on the staff is extremely friendly and courteous and very caring towards your needs. The doctor is awesome. She’s a sweet person and I enjoy going there because she is very knowledgeable and helping and telling me what I have and how I can take care of it,the whole staff There is superb and I’ll recommend it to anybody and everybody. I think they’re wonderful wonderful healthcare people my hat is off to all. "

 Susan - 03/21/2024

" Dr Gray is excellent! I recommend her to everyone. "

 Charlene - 03/21/2024

" Entire staff friendly and professional, Britney provides top notch care with excellent bedside manner and patient education "

 Tori - 03/21/2024

" Alicia Beck is great. I called the day of and was able to get in due to a cancellation. I am very satisfied! "

 Jere - 03/21/2024

" Dr Gray was wonderful. She greeted us with a smile and spoke directly to my husband. She explained everything carefully, from reason for the visit, to describing the treatment and how we need to folllow up at home. My husband has dementia, and she made him feel like he was the star in the room. I can’t satellite you how important that was to him and to me. Thank you. "

 Deborah - 03/20/2024

" I will not go anywhere else. Very through and kind as well as very professional. "

 Candace - 03/19/2024

" Always kind, courteous and professional care given. "

 Lee - 03/19/2024

" I love the efficiency of this office and that Dr. HIGGINSON does not waste any time. "

 Susan - 03/16/2024

" Total faith in Alicia’s experience and diagnosis . Enjoy speaking with her. "

 Nancy - 03/16/2024

" Alisha is the very best medical practitioner I have ever been treated by, in my 75 years. She is kind, upbeat And I feel totally competent and knowledgable with every single aspect In her field. I have had a number of dermatologist Over my years; Alisha is, by far the, most thorough Medical professional I’ve ever been treated by. Thank you Saybrook Dermatology. "

 Beth - 03/16/2024

" A great experience From the moment I walked in the door. The entire team is personable and professional. Lee did a great job letting me know what my skin issue was and Taking care of it Thank you so much!! "

 Susan - 03/15/2024

" I love Saybrook Dermatology. Dr Higgenson has saved me from my skin several times over. I wouldn’t consider using any other practice. "

 Stephanie - 03/15/2024

" Thank you Alicia & Gabby for taking such tremendous care of both my sister Christine and me, too! We are so fortunate to be part of the family now and we both know we're in excellent hands! Warmest regards and see you soon, Stephanie "

 Debra - 03/15/2024

" Leigh Charron is the best dermatologist I have seen in a long time. And, I have seen several. "

 Robert - 03/15/2024

" First visit to the practice. Could not have gone better. "

 Anne - 03/14/2024

" Very thorough appointment. P.A. was so professional and made me feel comfortable. "

 Michael - 03/13/2024

" Been going here for18 years , good people "

 Margie - 03/11/2024

" My 103 year old Aunt was accommodated wonderfully and treated with great care! "

 Paul - 03/08/2024

" Thank you all for your professional service. I always feel that I am in good hands. "

 Maryann - 03/07/2024

" I felt very relaxed when I was there "

 Barbara - 03/07/2024

" Brittany shows that she truly cares about you!! "

 Christopher - 03/06/2024

" Alicia and her associates are Excellent! "

 Janna - 03/06/2024

" Dr Beck is the best! "

 Elaine - 03/03/2024

" I am very happy with Dr Higginson and the care I receive at this practice!👍😊 "

 Beatrice - 03/02/2024

" It's always a pleasant atmosphere and everyone is so kind! Makes it easy to keep coming back AND stay healthy. "

 Barbara - 03/02/2024

" Everyone is professional and friendly . Couldn’t ask for more. "

 Janet - 03/01/2024

" Dr. Higginson is very thorough and I appreciate her willingness to listen to my concerns. "

 Ronald - 03/01/2024

" If everyone was as nice as your group, the world would be a better place!😊 "

 Julie - 02/29/2024

" Great office, would highly recommend based on care I receive from the office "

 Deborah - 02/29/2024

" Always friendly and efficient. I am very happy with my care. "

 William - 02/28/2024

" Always a privilege to be seen by Doctor Gray. Just an excellent physician who has provided such wonderful care to me! "

 Jodi - 02/27/2024

" I’ve been a customer for many years and my daughter who has Husky asks me every once in a while if you take that. Be. Side she feels confident with your practice and I also are very happy. dr Higginson is my go to and she probably saved my life. "

 Warren - 02/27/2024

" Fast and efficient appointment "

 William - 02/24/2024

" Everything went very well. "

 Peter - 02/24/2024

" I had just come back from Africa and had a rash Called and they got me in by next day Great job taking care of me "

 Robert - 02/21/2024

" Don’t change!!!!!! "

 Jeannette - 02/21/2024

" Dr. Higganson is knowledgeable doctor. She always listens to my skin problems. "

 Loran - 02/20/2024

" Dr.Gray is wonderful. "

 Marvin - 02/17/2024

" Greatful to get an appointment so soon thanks "

 Frederick - 02/17/2024

" Keep doing what you’re doing! "

 Mary - 02/16/2024

" I have been a patient of Dr. Higginson’s for over twenty years now and I have absolutely no complaints! She is kind, caring, and very thorough. I have a biopsy next week and she makes me feel calm and confident! "

 Kristina - 02/15/2024

" Britney was fantastic! "

 Cheryl - 02/15/2024

" I have always had a good experience at that office, and Dr Higginson is very respectful and thorough. "

 Eric - 02/15/2024

" Fantastic and well-managed practice. "

 Mary - 02/13/2024

" Very efficient but kind and helpful. Would recommend, which I have done a number of times. "

 John - 02/09/2024

" Lee was great ! Very courteous and professional. "

 Heidi - 02/08/2024

" I love this office and I am so be sad that I will have to find another provider. Your practice won’t accept the new insurance by employer is changing to, United Healthcare. "

 Stanley - 02/08/2024

" Not a stressful experience, efficient and the staff is personable and great Drs. "

 Jennifer - 02/08/2024

" Thank you! "

 Richard - 02/07/2024

" Always receive pleasant professional treatment from all the staff and Dr Gray. I highly recommend this practice to everyone I know. "

 Eileen - 02/07/2024

" I always have a pleasant experience by professional and courteous personnel at Saybrook Dermatology ...been coming here for many years. "

 Sarah - 02/07/2024

" Dr. Jenn Gray saved my life, I am forever indebted to her. She is a Hawk and a valuable asset to your practice. "

 Amy - 02/07/2024

" As always, excellent care. Easy to get appointments when needed. I never have to wait long in the waiting or exam room. I really wish more health care offices were like Saybrook Dermatology. They set the standard for customer service and excellent care. "

 Bonnie - 02/07/2024

" Efficient "

 Kenneth - 02/04/2024

" Very professional and thorough. "

 Debra - 02/03/2024

" I was very fortunate to have found Leigh to diagnose my unusual issue so quickly. The staff at Saybrook Derm are very friendly and accommodating. I was seen on time, and left shortly after. I highly recommend Leigh for medical care and look forward to returning. "

 Thomas - 02/03/2024

" I've been seeing Dr. Higginson for 14 years and have always been satisfied with the treatment she has provided "

 James - 02/03/2024

" Short wait after check in is always appreciated. In my case referral to a surgeon was an excellent choice. "

 Robert - 02/02/2024

" Whole visit went off without a hitch from check in, appointment to the check out. Extra bonus for the Muzak version of Por ti Volare in the waiting room. You just don't hear that song anywhere these days. "

 Lynda - 02/01/2024

" Already have referred someone to you. 😊 "

 James - 02/01/2024

" I never have to wait more than two days to see Dr Gray if I have a new suspicious spot. "

 Peter - 02/01/2024

" Dr. Gray is outstanding "

 Charlene - 02/01/2024

" I continue to ha e excellent patient experiences from all staff and care, very happy I can see Brittany each time "

 Margaret - 01/31/2024

" As always, your office, staff, and medical professionals are top nrotch. Cannot say enough good things about you. Always on time, always attentive, and Dr. Gray is meticulous … and fun!! Need I say more? "

 Michael - 01/31/2024

" Saw me on time. Only had to wait a few minutes in waiting room for doctor. Great appt! "

 Bonnie - 01/31/2024

" I am pleased with the knowledge that Brittany the APRN that I see has. And very little waiting time in waiting room. "

 Linda - 01/31/2024

" Have gone to Dr. H. for years. She is excellent!! "

 James - 01/28/2024

" An exceptionally knowledgeable and professional staff. "

 Catherine - 01/27/2024

" I always feel comfortable and any problems I may have are taken care of. "

 George - 01/27/2024

" Very happy with Saybrook Dermatology. "

 Cheryl - 01/26/2024

" Great, everything Great! "

 Michael - 01/26/2024

" All is Bueno "

 Alex - 01/26/2024

" I always appreciate Alicia's high expectations for clear skin and persistence in its pursuit with my teenager. "

 Ermelinda - 01/26/2024

" Always caring and helpf "

 Earl - 01/25/2024

" Very good service "

 Kathleen - 01/24/2024

" VERY HAPPY with Brittany’s care! She’s considerate, caring and takes her time covering your concerns. "

 Joan - 01/20/2024

" Very happy with the visit. "

 Barbara - 01/20/2024

" Everyone in your office was extremely friendly and helpful. Thank you. "

 Meredith - 01/20/2024

" I'm always happy with the care I receive at Saybrook Dermatology. "

 Peggy - 01/20/2024

" Always a pleasure visiting Alisha and Saybrook Dermatology "

 Carrie - 01/19/2024

" I hate to admit it, but the level of care I received was a breath of fresh air. The wait time was brief, receptionist was amazingly competent and helpful, the nurse was efficient and personable, and my experience with the PA was one of the best provider-patient experiences I have had. It isn’t comfortable being naked in front of a stranger as they examine every inch of your body, but she made it seem like an average Thursday afternoon. She communicated effectively, and explained everything she was doing, and addressed some adjacent concerns I had. I will be recommending tthe office to anyone seeking a good dermatology office. "

 Josephine - 01/14/2024

" Overall very pleasant and helpful answering all my questions clearly and concise ! Would highly recommend this office to family and friends. "

 Edward - 01/12/2024

" Brittany introspection of my precancerous facial lesions is fantastic. "

 Patricia - 01/12/2024

" As always, Brittany was professional, efficient and pleasant. I go there because of het! "

 Patricia - 01/12/2024

" I was very pleased with my first visit. The staff were all welcoming and professional. Everything was seamless and I especially appreciated the calming music which played in the background. 5 stars at the minimum! "

 Lorna - 01/12/2024

" Lovely lovely and competent staff! "

 Dean - 01/11/2024

" Everything was great. Dr Gray is professional, personable and very thorough with her treatment of the subject of my visit. "

 Tracey - 01/11/2024

" Everyone from hello to goodbye are always top notch!! "

 Lindsey - 01/06/2024

" Dr. Higginson always makes my appointments quick, yet informative! She does a fantastic job explaining my conditions and answering any questions or concerns I have. Love this practice!! "

 Gregory - 01/06/2024

" The entire staff was professional and courteous, I am wheelchair bound and they were considerate to my needs... "

 Christopher - 01/05/2024

" Computers were down so there was no checkout, but everyone was helpful and answered all of my questions "

 Krysztos - 01/03/2024

" This office is far a way from the town where I live but l will never change my doctor because she is great and she is helping me a lot and the staff working there is amazing, thank you all. "

 Gayle - 01/03/2024

" I’m "

 Doreen - 01/03/2024

" I was very happy meeting and being treated by Dr. Gray. I actually texted my sister and told her I would recommend Dr. Gray, when she needs a Dermatologist. She answered all my questions and concerns. She actually cleared up one item I was unable to resolve on my own. I had one spot that had been diagnosed by another health care provider as a wart which I was unable to treat for months with over the counter wart remover. She looked at the spot and told me it wasn't a wart which is why the wart remover didn't work. She told me what it was and what needed to be done to take care of it, should it bother me or become painful. I would recommend Dr. Gray to anyone looking for a competent Dermatologist. "

 Raymond - 01/03/2024

" Very professional and empathetic care provided by a wonderful team. "

 Wade - 12/30/2023

" Very prompt and courteous service! "

 John - 12/29/2023

" Not a complaint, everyone was super nice. The check out person made no eye contact it was awkward to stand there thinking she had to know I’m here… and after what felt like a very long time I was thinking I don’t want to tap on the glass… when she finally looked up she was fine. Don’t say sorry for the wait and completely ignored me while I waited there. Again this is not meant to be a complaint but your customer service was otherwise excellent and when a patient comes to the window they should be greeted with a smile and asked to hang on a minute not just ignored and left to awkwardly wait. "

 Debra - 12/24/2023

" Dr. Gray was exceptional. I loved her demeanor, and felt like I could ask her questions without being rushed. "

 Melody - 12/24/2023

" Very impressed with Leigh, PA; knowledgeable, cordial, and cheerful. Very good with the injections also! "

 Carol - 12/22/2023

" Dr Grey is fabulous! Always explains everything and is wonderful to talk with! "

 Lila - 12/22/2023

" The staff was very pleasant. The doctor was very informative about the risks and benefits of the medication which was very respectful to both my daughter Lila and me. "

 Meghan - 12/21/2023

" Was able to get it for an appointment right away. "

 Giselda - 12/21/2023

" Pleasant service. Excellent care! "

 Earl - 12/21/2023

" Very nice visit "

 Janis - 12/21/2023

" This practice is extremely professional, friendly and very thorough. I recommend them to everyone I know. "

 Everett - 12/20/2023

" Alicia is amazing. "

 Carleen - 12/15/2023

" Alicia Beck is a fantastic PA. She’s always pleasant, knowledgeable and professional! "

 Sandra - 12/15/2023

" I’ve been using the practice for many years and have always been satisfied "

 Damon - 12/15/2023

" Waiting room time of 30 minutes was a little on the long side. "

 Nancy - 12/14/2023

" Alisha is beyond the very best. She is positive and so knowledgable "

 Candace - 12/14/2023

" I love Dr. Gray and her office staff! "

 Richard - 12/14/2023

" Great office. I love Alicia B. "

 Eric - 12/13/2023

" Brittany and her team do a fantastic job. Ty "

 Stephen - 12/10/2023

" Extremely pleased with the whole process from start to finish "

 Lucinda - 12/09/2023

" Saybrook Derm et al are the very best 👍!! "

 Debra - 12/09/2023

" Was able to get quick/issue appt within 24h Happy with that. "

 Josephine - 12/09/2023

" It has always been a very good experience with my visits. Everyone has always been polite and genuinely concerned with my issues and take their time not ever making are time rushed. Even when calling the office they always get right back with an answer to my concerns or follow up with me! I have recommended the office highly to others. "

 John - 12/09/2023

" As always the doctor Higginson and staff at Saybrook Dermatology consistently provide excellency and compassionate care. Thank you so much. "

 Rosemary - 12/08/2023

" Love coming there. Environment is restful,clean, relaxed, professional, warm, friendly, competent. Feel I’m in excellent hands there. "

 Cherie - 12/07/2023

" Very professional and personable. Nice experience "

 Beth - 12/07/2023

" The whole team is wonderful, kind, professional and efficient. Brittany is the best! She is always upbeat and helpful. She Answers all my questions and makes me feel so well cared for. I am an anxious patient and she makes me feel great! "

 Janet - 12/07/2023

" Always a good experience. Have been a patient for many years and have referred many others to the Practice. Have always received excellent cars. "

 Eileen - 12/05/2023

" Always a pleasant experience when I have a visit ... highly recommend ... "

 Robert - 12/04/2023

" Complicated instructions. Would like to see it in writing. Also would like to see you on my chart "

 Kurt - 12/04/2023

" Really wonderful staff all around and great experience as a new patient! "

 David - 12/02/2023

" Always great experience with Dr. Higginson and her team. "

 Nancy - 12/01/2023

" My whole experience was much more pleasant than expected. Everyone was friendly, helpful & timely. I feel my decision to choose this Dermatologist office was the right one for me. "

 Neil - 12/01/2023

" 100% satisfied with your practice. Alicia is very Competent, professional, and pleasant. "

 Kirtland - 11/30/2023

" Well done! Appointment even right on time. The best! "

 Catherine - 11/29/2023

" Saybrook Dermatology has been a great choice for me. Appointment are thorough never rushed.. The staff are kind and responsive. "

 Maria - 11/29/2023

" Love Alicia Beck "

 John - 11/29/2023

" Dr. Gray and nurse Sam are the very best!!!!!! "

 Bonnie - 11/28/2023

" No matter when so call about any questions, change appointments the staff had been very helpful and courteous. Dr Grey is always upbeat, pleasant and very thorough in her examination. I recommend very highly anyone needing a dermatologist.😊 "

 Robert - 11/24/2023

" I trust Dr Grey with my healthcare. I never feel rushed in my semi-annual full body checks. She is always thorough, explains findings and answers questions in understandable language, is calm and encouraging if there are follow-up actions. At my age we all have “sins of our youth” in terms of sun exposure, but I feel confident Dr Grey manages my “sins” effectively and without judgement. Thank you Dr. Sunshine. "

 Susan - 11/23/2023

" I was in somewhat of an emergency situation. Staff was very accommodating and I was given an appointment quickly. Medication was ordered and I am recovering quickly. Thanks to all the staff. "

 Mary - 11/22/2023

" Always quick to get the correct procedure and no stress. Dr Gray knows what to do and does it quickly and keeps my stress level low. "

 Daniel - 11/22/2023

" Third visit. Everything was perfect. Would love for the business to look into plasma injections for thinning hair instead of sending folks to Rhode Island. "

 Michael - 11/19/2023

" All I want is an appointment and can’t get one. "

 Susan - 11/17/2023

" Thanks for being all of above. A rare experience but one greatly appreciated "

 Peter - 11/16/2023

" Dr Gray and her team are very professional. They are prompt and efficient. "

 Susan - 11/15/2023

" So happy to be a patient of Dr Gray’s "

 Elizabeth - 11/15/2023

" Dr. Grey is so kind and knowledgeable. I would highly recommend her. "

 Barbara - 11/15/2023

" I always have good experiences at Saybrook Dermatology. Dr. Gray is amazing. "

 Claire - 11/14/2023

" This is by far one of the best dermatology practices I have ever used. I especially like Brittany. She is professional and knowledgeable, but also very personable. She is most certainly an asset to your practice! "

 Patrice - 11/14/2023

" Unfortunately, I called the reception desk early yesterday morning to cancel my appointment as I was diagnosed with a bacterial infection:bronchitis late Friday. I will reschedule when I feel better. Thank you. "

 Joseph - 11/14/2023

" Care provider was very personable and easy to converse with. "

 Nikol - 11/11/2023

" I have been going to Old Saybrook dermatology for years. I’ve always been completely happy with all the treatments that I’ve received. A special thank you to Alicia Beck PA for her expertise. "

 Patricia - 11/11/2023

" I have been going here for several years now and have had Nothing but a good experience Thank you 😊 "

 John - 11/10/2023

" I was referred by Joan Wilson to your practice Very happy when I see Alicia very professional Jack Collins "

 Maryanne - 11/10/2023

" The experience from this whole office is you feel welcome and well taken care of! "

 Andrea - 11/10/2023

" Great Experience "

 Kathleen - 11/09/2023

" Sorry to seem cliche and redundant on all my answers above; but I have been thoroughly pleased with the “excellence” of this practice in all aspects! I truly do find them to be Excellent! Each staff member I’ve interacted with has been pleasant, professional and efficient and I have been very happy with my care here! Looking forward to a long relationship with them!! "

 Thomas - 11/09/2023

" Thank you "

 Tamara - 11/09/2023

" Great Practice "

 Russell - 11/09/2023

" Great care, well run office! "

 Patricia - 11/09/2023

" Highly recommended. "

 Lynda - 11/09/2023

" Very pleased with all aspects of of practice. "

 John - 11/08/2023

" Brittany was excellent. Professional and informative. "

 Brooks - 11/08/2023

" Dr Gray is knowledgeable, helpful and pleasant to interact with. "

 John - 11/07/2023

" Brittney is always so professional and courteous and explains everything she is doing!! My wife and I both visit Brittany for our skin issues! Aruba every year since 1994 and she was happy to hear we are done with Aruba!!! "

 Brian - 11/07/2023

" I am extremely pleased with the quality of care provided by Brittany Giammalvo, PA-C. The intake nurse, Sarah, was pleasant, thorough, and skilled. Everyone from the receptionist to the check out person were professional and friendly. "

 David - 11/04/2023

" Dr Higgenson is the best, very knowledgeable and answered all questions "

 Richard - 11/02/2023

" Everyone is personable and professional. Alicia Beck has always been excellent since I have been under her care. "

 Lori-An - 11/01/2023

" My husband & I have been coming here for a few years now. Dr.Higginson and All the Staff is wonderful. They are spot on! I usually see Alicia Beck, absolutely love her! She takes the time to explain my concerns. She has a wonderful & charming personality. I've recommended this practice to some of our friends! The offices & waiting area are very clean!. "

 Lisa - 10/31/2023

" I love the staff and Drs at Saybrook Derm!! "

 Bernadette - 10/27/2023

" As always all staff and doctor were very nice, informative and patiently answered all my questions. "

 Robert - 10/24/2023

" Dr. Grays excellent professional care is enhanced by her warm and cordial manner. "

 Danny - 10/24/2023

" Great visit friendly staff excellent service. Very happy with the with the care I received . 5 Star service great job. See you soon :) Danny Dejesus "

 William - 10/22/2023

" Professional and efficient "

 Kenneth - 10/20/2023

" Everything was great polite professional and very comfortable "

 Robert - 10/20/2023

" Very professional and caring! "

 Therese - 10/20/2023

" Keep doing what you’re doing! "

 Deborah - 10/20/2023

" Love this practice. Dr Higginson saved me by finding a melanoma I had and she is very thorough with lots of info. "

 Barbara - 10/20/2023

" Saybrook Dermatology is a well run medical practice which has been consistently professional and personable through the years. The licensed providers are knowledgeable with up to date information on dermatological advances & impart data/instructions in easy to understand language. Operations staff are routinely efficient, helpful and pleasant. Overall, this is a fine practice site to receive excellent patient care. "

 Sharon - 10/20/2023

" Clean , professional and friendly! In this day and age…quite remarkable! Thank you "

 Gregory - 10/18/2023

" Due to a history in my wife’s family of skin cancer, we are cognizant of the issue. I appreciate your care to keep us healthy. "

 Bonnie - 10/18/2023

" Brittany is very attentive to questions. I have just referred a new patient to her. She is very happy with her also. "

 Brenda - 10/17/2023

" I felt Brittany did a very thorough skin check and answered all my questions and concerns. "

 Natalie - 10/17/2023

" Really great experience! "

 Kathy - 10/17/2023

" Everyone I came into contact with was professional, knowledgable and courteous. I was in and out of the office in 30 minutes with all of my questions answered. Would definitely recommend this practice. "

 Donna - 10/13/2023

" As a new patient I was pleasantly surprised with the quality of service and level of professionalism. "

 Thelma - 10/13/2023

" Alicia was FANTASTIC "

 Daniel - 10/12/2023

" The personnel and the doctor are great. The doctor definitely knows her profession. Thank you for the great service. "

 Maria - 10/11/2023

" Great practice "

 Francine - 10/07/2023

" Very efficent and friendly . I felt very comfirtabke "

 Deborah - 10/07/2023

" Quick appt - you have to be prepared with your questions, but each question was answered. Friendly helpful staff. "

 Debra - 10/07/2023

" From Check In to Check Out, everything was Great, and on time! I have been coming to Saybrook Dermatology for quite a few years and always highly recommend this office to others! I love Alicia, she is personable, very thorough, patient and lovely! "

 Joan - 10/06/2023

" Great, friendly, professional staff all through the entire visit. Thank you ! "

 Mitchell - 10/06/2023

" Excellent experience! "

 Sandra - 10/05/2023

" Love my P.A. "

 Sherry - 10/05/2023

" Everyone was very efficient, nice and helpful in every way! Thank yu! See yu at my next appointment here soon! "

 Donald - 10/05/2023

" Excellent care "

 James - 10/05/2023

" Great provider, great staff, and very clean "

 Rosemary - 10/05/2023

" Dr. Gray is great! Knowledgeable, courteous and answers all your questions. Everything you could ask for in a health provider. "

 Charlotte - 10/04/2023

" Very professional, informative, and helpful. "

 Michael - 10/04/2023

" I always enjoy visits to this practice. "

 Kenneth - 10/04/2023

" Always a smooth and easy visit. "

 Warren - 10/04/2023

" Every staff member was professional and courteous. No wait time; always on schedule. "

 Margie - 10/03/2023

" Nice to be treated so well when you are 102. Every one was helpful "

 David - 09/30/2023

" I have been a patient for many years. They are the BEST. "

 Heather - 09/29/2023

" I am very pleased with all aspects of this office. The providers are caring and knowledgeable. Everyone is so pleasant!! Happy I found this office. "

 Robin - 09/29/2023

" All the staff was great!! Thank you!! "

 Anne - 09/28/2023

" I highly recommend Dr. Higginson and all the staff in her office. "

 Charles - 09/26/2023

" Dr Gray is the only Dermatologist I have ever visited and I trust her and her staff implicitly. "

 Gerald - 09/24/2023

" Excellent professional service "

 Cathy - 09/23/2023

" Everyone I have encountered in the office is great! I'm very happy with the care I've received, and I highly recommend this office. "

 John - 09/22/2023

" Brittany is always so courteous and professional! "

 Joann - 09/22/2023

" It was my first visit & it was everything I wanted & expected "

 Emily - 09/19/2023

" Staff was great, very efficient and Brittany is terrific, very thorough, thoughtful and smart! "

 Gale - 09/16/2023

" Very professional, thorough, answered all my questions, very kind "

 Lucine - 09/16/2023

" Just the day before my visit, I recommended Alicia to a friend. Beside her professional ability, I enjoy our rapport. "

 Lorene - 09/16/2023

" I have recommended the practice to many people. "

 Eric - 09/15/2023

" This is an extremely well-managed practice. "

 Edward - 09/14/2023

" It is always a pleasure to visit with Dr. Higginson. She is a wonderful doctor and always helps me understand the “health” of my skin. Her staff is friendly and efficient. "

 Norma - 09/14/2023

" I appreciate being seen soon after l called about a very uncomfortable symptom "

 James - 09/13/2023

" All was timely and professional. I am completely satisfied. "

 Louis - 09/09/2023

" My PA And Intake Nurse Were Both Outstanding!! My PA Alicia Found A Spot On Me That I Thought Was Just Dry Skin, As It Turned It Was Something That Needed Immediate Attention.. I’m Incredibly Grateful For The Level Of Professionalism And Quality Of Care From The Entire Staff ! PS, Do Not Sellout Out (ie yale / hartford hospital) As That Would Unequivocally Compromise Everything That I’m Commending ! Keep Up The Amazing Work Of Ultimately Saving People’s Lives!!! Bravo 👏 Warm Regards, Louis A Colello "

 Christine - 09/08/2023

" I messed up my appointment time, and the staff was exceptional on getting me in asap! Thank you "

 Margaret - 09/07/2023

" Not only are you excellent doctors, you are always on time. Plus you are fun! "

 Sharon - 09/07/2023

" Love Brittany shes so informative and helpful. "

 Carol - 09/06/2023

" Dr Gray is fabulous! Always interesting and provides full explanations of what various conditions are. Great experience! "

 Kathleen - 09/02/2023

" Great experience! Alicia is fantastic - every time!! "

 Alexander - 09/02/2023

" Was taken by the nurse very quickly and seen by doctor quickly "

 Robert - 09/01/2023

" Eveyone at Saybrook Dermatology helps make it a positive experience! 👍😊 "

 Sandra - 09/01/2023

" I think Brittany is very good "

 William - 08/31/2023

" I always have a positive experience at this practice. "

 John - 08/31/2023

" M "

 Michael - 08/30/2023

" I am very much appreciate the careful and precise way in which Dr. Gray explains procedures. "

 Maria - 08/30/2023

" Extremely pleased with Dr Gray and her staff "

 Vincenza - 08/30/2023

" I'm very pleased in choosing Saybrook Dermatology, Dr Gray is awesome and explains in details your concerns. Feel very confident to have found the right Dr after my previous dermatologist retired. "

 Christine - 08/29/2023

" Everyone was so pleasant and all my concerns were assuaged with easy to understand reassurance by the provider. "

 Gregory - 08/29/2023

" Very professional efficient office. "

 Tracey - 08/29/2023

" I have come to the office 3 times in the past month and everyone from start to finish have been exceptional. Very friendly and thorough!! "

 Steven - 08/29/2023

" Everyone was extremely pleasant. Truly great experience every time. I go. "

 Lisa - 08/26/2023

" Great staff. Everyone is extremely nice and helpful. I went for a skin cancer screen and felt comfortable with the exam and explanations. They also recommended a pharmacy to save on prescriptions. The office is not close to home but worth the drive. "

 Mitchell - 08/25/2023

" Everyone was great. I felt very good about my care "

 Mary - 08/24/2023

" I trust Dr Gray!! "

 Gary - 08/24/2023

" My visit was a follow up so I was in and out in just a few minutes. "

 Lisette - 08/24/2023

" Dr. Grey is amazing!!! Was able to diagnose what I had right away. Had gone to an allergist and got no answers. Thanks Dr. Grey! "

 Judith - 08/23/2023

" I travel from out of state. Won’t give up this practice. "

 Rosemarie - 08/23/2023

" Saybrook Dermatology has a very comfortable atmosphere. Everyone is friendly and attentive. Alicia Beck is very patient with me. Answers all my questions and concerns. "

 Charles - 08/22/2023

" Good applied experience and skill "

 George - 08/19/2023

" Everything and everyone was really courteous and professional "

 Cathy - 08/18/2023

" This was my first visit to Saybrook Dermatology. It was a great experience! "

 Julianne - 08/18/2023

" Every time I visit, appointments are on time and all staff is friendly and helpful. "

 Jaqueline - 08/18/2023

" My first time visit was very professional. "

 William - 08/17/2023

" Saybrook Dermatology rocks! Wonderful care. "

 Gail - 08/16/2023

" Very happy with the progress "

 John - 08/11/2023

" Brittany is so professional and courteous every time my wife and I see her for our appointments!!! "

 Frederick - 08/11/2023

" Everything was great, as usual. "

 Charlene - 08/10/2023

" Everyone was friendly and professional, Britney provided excellent care and was great at explaining everything "

 Cynthia - 08/09/2023

" Thank you!! "

 Stephen - 08/09/2023

" EXCELLENT "

 Richard - 08/07/2023

" Very personable and professional "

 Linda - 08/05/2023

" You're the best! "

 Paul - 08/05/2023

" Very satisfied with service. "

 Patrice - 08/04/2023

" The front desk employee was the nicest person that's ever been at the front v desk "

 Susan - 08/04/2023

" Excellent staff and professional service. They ask all the right questions and actually listen to my answers. "

 Sally - 08/03/2023

" Everyone in this practice is courteous kind and professional. "

 Joanne - 08/03/2023

" Dr. Gray's practice is always highly professional and caring. "

 Edward - 07/29/2023

" Very accommodating with regards to re scheduling "

 Kenneth - 07/29/2023

" Alicia is the best !!!!! "

 Ariella - 07/29/2023

" Alicia was very clear and respectful. I appreciated her review with me and she is very kind. "

 Cheryl - 07/27/2023

" Love Alicia and her team. Answers any questions I have and is always on time, pleasant, and kind! "

 Larry - 07/27/2023

" Brittany is very thorough and explains what my spots are. "

 Judith - 07/27/2023

" Dr. Higgenson explained everything and her demeanor is very soothing. "

 Dennis - 07/27/2023

" I have had nothing but excellent care,the office is clean and they have always been on time. Dr Higgingston has always explained what she was doing and options I could do. "

 June - 07/27/2023

" The practice is very professional . "

 Raymond - 07/27/2023

" Great visit. Smiles, eye contact, listening skills and patience. "

 Pamela - 07/25/2023

" My provider was excellent. She explained everything. Very professional. "

 Susan - 07/25/2023

" Very nice and friendly staff Minimal wait time "

 Kimberly - 07/25/2023

" Everyone always goes above and beyond there. Very satisfied and consider myself lucky to have found you guys! "

 Lynne - 07/25/2023

" Today was my first visit with Dr. Gray. This dermatologist and her office were pleasant and professional and I cannot give them anything but a great review. "

 Anthony - 07/25/2023

" I’ve been a patient of Dr. Gray’s for years. Always great professional expertise and service. "

 John - 07/25/2023

" Always a pleasure "

 Warner - 07/25/2023

" I love Dr gray! "

 Nancy - 07/22/2023

" I developed a red bullseye under arm. I called that day and your practice gave me an appointment IMMEDIATELY with Alisha. Alisha is the very best medical staff I’ve ever know and been treated by. I’m 75. That’s a lot of medical staff!! She is by far the best. I always come away with 100% confidence in her knowledge and 100% with her solid reassurance. "

 Sandra - 07/22/2023

" Alicia is always friendly and helpful. Her confidence and manner very reassuring. "

 Kimberly - 07/22/2023

" Kind, courteous and very helpful team! Above and beyond. "

 Ronald - 07/20/2023

" I have enjoyed twenty years of experienced care. "

 David - 07/19/2023

" Great Practice Dr Grey is terrific "

 Susan - 07/19/2023

" I am very happy either care I receive there "

 Aline - 07/19/2023

" I have recommended this office and Dr Gray to numerous friends. I am very pleased with the professionalism and thorough approach to my skin issues as they present. Absolutely no complaints. "

 Carleen - 07/19/2023

" Well trained and kind staff. Alicia is a knowledgeable PA! "

 John - 07/19/2023

" Another outstanding visit. Dr. Gray is the best and always goes the extra mile to make sure everything has been considered when deciding what meds should be prescribed. "

 James - 07/19/2023

" Very professional and welcoming Highly recommend this practice "

 Jennifer - 07/18/2023

" A perfect visit - start to finish! "

 Louis - 07/14/2023

" I arrived early for my appointment and they got me in ahead of schedule, Britney is very thorough and answered all my questions , very professional facility "

 Susan - 07/14/2023

" Thank you for getting me in within one day due to a new concern of mine! "

 Debra - 07/14/2023

" Just that I had to wait at the window upon first walking in and the receptionist didn’t make eye contact for a couple of minutes but once she greeted me, she was very nice "

 Robert - 07/13/2023

" Always professional and competent treatment. "

 Eric - 07/13/2023

" I have recently referred a friend to your practice. "

 Richard - 07/12/2023

" I am very pleased with my visit and all aspects of the office and staff. Keep up the great work! "

 Brenda - 07/11/2023

" Brittany is amazing! "

 Karen - 07/08/2023

" Thank you for asking. "

 Lisa - 07/08/2023

" Alicia Beck is brilliant and compassionate. The office vibe is perfectly professional and welcoming. "

 Brielle - 07/08/2023

" Dr beck is amazing. Always so nice and professional. "

 George - 07/08/2023

" Professional and courteous staff, I have learned so much about dermatology and my results get better with each visit. Highly recommend. "

 Judith - 07/06/2023

" I am very impressed with the both the expertise and lovely bedside manner of Alicia, PA. She explained everything to me In detail, with understandable language and compassion. The office staff is friendly and efficient. Will continue to use their fine medical services. "

 Jeffrey - 07/06/2023

" It went smoothly and it was pretty much like Little House on the Prairie….. "

 Ronald - 06/29/2023

" Good people "

 Claire - 06/29/2023

" Brittany is just the best. Very knowledgeable and easy to be with. Your practice is wonderful! "

 Jude - 06/29/2023

" I'm an existing patient, and when my 7 year old son needed the attention of a dermatologist, I called my insurance company and have them switch him from a pediatric dermatologist to Old Saybrook. Why, I received the utmost respect and care there from all the staff, especially Britrany who was my nurse. African American people are not often treated fairly, and I was so impressed with the care I received that I had to return with my son. They will always have my business. "

 Barbara - 06/28/2023

" Everyone at Saybrook Dermatology is wonderful! "

 Robert - 06/28/2023

" I always appreciate Dr Gray’s thoroughness in her examinations and I trust her with my care. "

 Marji - 06/28/2023

" Love my Doctor, give her a raise!! "

 Lynn - 06/27/2023

" I have always received courteous and professional treatment at Saybrook Dermotolgy and would not hesitate to recommend them to anyone looking for a dermatologist "

 Nancy - 06/24/2023

" Excellent care not officious. "

 Marguerite - 06/24/2023

" Everyone was courteous, attentive, and helpful. Thank you "

 Chad - 06/22/2023

" Great service "

 William - 06/21/2023

" Dr Gray is the best, all the staff great. "

 Edward - 06/21/2023

" No one but your Brittrany G. does a better body scan not only in my tie with Saybrook Dermotology but with other dermotologists. She found my melanoma years ago stage 0 and has taken care of sun scars each time. She is the greatest. "

 Peter - 06/21/2023

" My first experience here and it was fantastic. Thank you! "

 Anne - 06/21/2023

" I already suggest to a friend to make an appointment to be check out from years in the sun. Very happy with my visit "

 Kathleen - 06/20/2023

" I’m so thrilled I have finally found an experienced, knowledgeable and kind dermatologist that I like, with pleasant, courteous staff in an office that feels welcoming! "

 Robert - 06/16/2023

" Dr Beck is fantastic "

 Eileen - 06/15/2023

" Thank you for your service and concern for me, Dr. GRAY "

 Sandra - 06/15/2023

" Dr. Grey is amazing . "

 Eric - 06/14/2023

" Always have a good experience with Dr. Gray "

 Anastasia - 06/14/2023

" And very efficient appointment. "

 Russell - 06/14/2023

" Excellent dermatological care! "

 Gary - 06/14/2023

" I did recommend you to others. My wife is on the road now for her second appointment! "

 Linda - 06/08/2023

" Alicia was excellent! She is so knowledgeable and personable! I highly recommend her to others!! "

 Ryder - 06/08/2023

" Alicia is great with my 8 year old. We are very happy with the care at Saybrook Dermatology "

 Mary - 06/08/2023

" Ashley and Brittney were both professional as Well as kind. The Olld Saybrook Dermatologist office staff has always Been helpful . "

 Robert - 06/08/2023

" Checked me out thoroughly Robert "

 Evan - 06/07/2023

" Everyone was polite and professional. The waiting time was short. "

 James - 06/07/2023

" Very professional, courteous, and personable staff. "

 Matthew - 06/07/2023

" Brittany, is excellent, helping me to stay healthy. "

 Patricia - 06/07/2023

" Thank you! Always feel I get the most professional care here! "

 Heidi - 06/06/2023

" Brittany was wonderful! She was thorough and answered all of my questions. She spent quality time with me. "

 Candace - 06/06/2023

" Always very professional visit. Dr Gray is very kind. "

 Michel - 06/03/2023

" Alicia performed a thorough and complete body exam. My wife, who accompanied me and who also is a PA, said it was the most thorough exam she's ever seen. "

 Gabriela - 06/03/2023

" Thank you "

 Robert - 06/01/2023

" Always courteous and helpful! "

 David - 06/01/2023

" I have enjoyed all the professional and staff services at old Saybrook dermatology. Keep up the good work and thank you for providing medical care, especially during such a difficult and strenuous time for medical providers. Keep up the good work. "

 Patricia - 06/01/2023

" Not only is Dr. Gray a medical expert in her field but she is also patient, a good communicator, kind and takes the time to fully explain any necessary procedures. She takes the time to listen to questions and is clear in her responses. Dr. Gray is always available for medical concerns. I should mention Dr. Grays nurse practitioner, Sam, who is also competent, patient, and thorough in her pre-exam questions and follow-up after the exam. Also very courteous and helpful… "

 Kenneth - 05/27/2023

" Alicia and her assistant are top notch!! "

 Robert - 05/25/2023

" WONDERFUL EXPERIENCE!!!! HIGHLY recommend Dr Gray to anyone looking for a GREAT Dermatologist!!! "

 Nicholas - 05/25/2023

" I have been seeing Dr. Higginson for years. Her staff is as terrific as she is. I recently had a concern between yearly check ups. They made an appointment for me as soon as possible, and then they called me within two days with a cancellation to see if I could make the earlier appointment. And as usual when I showed up for my appointment, my wait time was minimal. Thanks "

 Lori - 05/25/2023

" Top notch care from start to finish. "

 Daniel - 05/24/2023

" Very good for receptionist is because she seemed new and in training. Get her up to speed and she’ll be fine. Everything else was perfect. Not sure it happens often but it was nice to be taken on time for once at a doctors office. "

 Louis - 05/24/2023

" Nice people , problem solved within 1/2 hour thanks "

 Kristin - 05/22/2023

" Gabby, Debbie and Dr. Beck have taken such amazing care of me. They answer all of my questions, the offer to help me out with my insurance. When I call I get a call back within a few hours. They are wonderful to me. "

 William - 05/20/2023

" Great people and very knowledgeable. "

 Edward - 05/20/2023

" Dr. Was very thorough. Pleasant to work with. I felt vey comfortable "

 Robert - 05/19/2023

" Professional operation. You feel confidence that your skin health is their number one concern. "

 Claire - 05/19/2023

" Wonderful practice. Brittany is so knowledgeable and on top of things. "

 Robert - 05/18/2023

" Typical outstanding service and care! "

 Gina - 05/17/2023

" This dermatology practice is excellent! "

 Julie - 05/17/2023

" Dr. Grey is professional and easy to talk to. The staff are helpful and courteous. "

 Cynthia - 05/17/2023

" I was treated in a highly respectful manner. My questions and concerns were addressed in a way that I understood. My practitioners were kind and patient. It was a positive experience. "

 Michael - 05/16/2023

" My concerns were all addressed by Dr. Gray. The visit was very pleasant and am pleased with the results. "

 Ferdinand - 05/12/2023

" Great great place "

 Jane - 05/12/2023

" Alisha went above and beyond to expedite my visit. I’m 91 and disabled.she was extremely helpful so I didn’t have to make a return visit. Thank you "

 Ronald - 05/11/2023

" Everyone was courteous and appointment was on time. "

 William - 05/11/2023

" I was late, caught in traffic, but was treated with courtesy and patience. They fit me in with no trouble and did a great job. "

 Leslie - 05/10/2023

" Brittany was very thorough. She and Ashley(?) were very welcoming and made me feel feel very comfortable as a first time visitor "

 Reeve - 05/09/2023

" It was a great first appointment "

 Raymond - 05/09/2023

" A great visit, everyone courteous, patient and kind. "

 Dawn - 05/09/2023

" Dr. Gray was beyond helpful! Thorough, pleasant, and made sure I didn’t have any questions. "

 Mona - 05/06/2023

" From check in to check out, it was a warm and professional experience. Great staff and PA. "

 David - 05/06/2023

" By far and away, Dr Higginson at Saybrook Dermatology is the best "

 Terry - 05/04/2023

" Very good. T.y. "

 Russell - 05/04/2023

" A very professional and well run practice! "

 Jane - 05/03/2023

" Alicia Beck is just a wonderful health care provider. She is perfect for her role and the detailed focus required. I will be moving and she made suggestions of forms to sign to ensure the transfer of information. I will so miss this practice and the oversight of Alicia Beck. She caught an early stage melanoma, so I have trusted my life to her. "

 Kathleen - 05/02/2023

" I’m very pleasantly impressed by my experience with this practice! I have not been satisfied with a dermatologist since my dermatologist of 25 years retired a few years ago. Admittedly, I waited a long time to be seen for my first visit, but I’m thinking it was worth the wait! I was received warmly by all staff there and I look forward to many years of being a patient there. "

 Thomas - 05/02/2023

" Wonderful Dr Gray "

 Eileen - 05/02/2023

" My experiences at Saybrook Dermatology are always professionally done and I am always respectfully treated. Thank you ... "

 Susan - 04/30/2023

" Alicia Beck is awesome. Very friendly and professional. Great practitioner. "

 Ryder - 04/29/2023

" Alicia was wonderful in explaining options for wart removal to my 8 year old. He was very comfortable and was happy to be the one to decide what treatment to do. Alicia has always been great during our visits. "

 Joanne - 04/28/2023

" Dr. GRAY IS THE BEST! "

 Eileen - 04/27/2023

" Informative, thorough and professional "

 Ruth - 04/26/2023

" Grateful for the thorough, efficient, professional manner the entire office operates. "

 Donna - 04/26/2023

" I had a great experience. I love that I don’t have to wait long when I get there to be taken in to see the doctor. The staff has always been friendly, professional and courteous whenever I am there. "

 John - 04/26/2023

" I find my visits very necessary but Dr. Gray is always very professional, thorough and congenial. I look forward to my visits but NOT the nitrogen blasts. "

 Mary - 04/23/2023

" Very clean and organized environment! "

 Deborah - 04/23/2023

" Dr Higganson saved my life finding melanoma in 2008. She is just amazing,professional, and so careful "

 Susan - 04/22/2023

" Saybrook Dermatology is simply the best! Having melanoma prone skin is not nice, and you must have the best medical care available. For me this care comes from Dr. Michelle Higgenson, At Saybrook Dermatology. "

 Stefanie - 04/20/2023

" Brittany is wonderful- she listens, takes time to answer all my questions, and is personable. All healthcare providers should have her bedside manner. "

 Sally - 04/20/2023

" Always pleasant and professional "

 Jacqueline - 04/20/2023

" After my 1st visit I referred Brittany and the practice to numerous friends. "

 Richard - 04/19/2023

" Always a pleasant experience with Dr. Gray and her staff. The atmosphere is always friendly and questions are responded to in a clear and concise manner. "

 Marji - 04/18/2023

" Brittany is absolutely one of the top doctors I’ve ever seen. All areas, patience knowledge guidance, just a exceptional lady. Thanks for asking. "

 George - 04/16/2023

" Nice people "

 Kevin - 04/14/2023

" Entire staff and doctor are courteous professional knowledgeable And very helpful "

 Cynthia - 04/13/2023

" The staff at saybrook dermatology is knowledgeable, helpful and always very friendly. Dr higginson is very thorough and answers all my questions. "

 Thomas - 04/12/2023

" A great visit. Fast and informative. "

 Francois - 04/06/2023

" No other comment necessary "

 Gail - 04/04/2023

" I have always been treated very nice "

 Donald - 04/04/2023

" Dr. Gray is great. She is able to speak to patients in a direct manner that allows even difficult subjects to easily be understood. "

 John - 04/04/2023

" I had somewhat of an emergency and I was scheduled for next business day. Very impressed. "

 Deborah - 04/02/2023

" Your office is so efficient ,clean and professional without compromising on patient care and safety. "

 Carol - 04/01/2023

" They fit me into their busy day, diagnosed my problem and set on the road to a solution. Great experience. "

 Ann - 03/31/2023

" This practice has been totally Covid compliant and still requires masks be worn. Everyone is friendly and professional. I have no hesitation recommending this practice "

 Jean - 03/31/2023

" Thank you for taking me as a new patient. You have given my husband excellent care. I am not in the same “boat” as he is but certainly appreciate the care. Thank you! "

 Regina - 03/31/2023

" Staff are qualified, comprehensive, kind and considerate - I feel very cared for. "

 Karen - 03/30/2023

" Always excellent service and great care. Thank you! "

 Marybeth - 03/25/2023

" Nice. "

 William - 03/24/2023

" Very thorough and accurate 👌 "

 Tom - 03/23/2023

" Terrific and efficient care as usual "

 Monica - 03/23/2023

" My son and I see Alicia and she is always very respectful and attentive. She is patients and answers all my questions despite being incredibly busy. She makes me feel like she has our best interests in mind. One of my favorite things I’ve seen her do is ask for second opinions from other doctors in the office when assessing my sons conditions. I just all around appreciate her. Her nurse is great too. Friendly and helpful. "

 Adriana - 03/23/2023

" Everyone was super kind and super friendly. But also the doctor knew exactly what she was talking about and was able to help me right away I had a very good experience and I’m looking forward to coming back to this office. Thank you! "

 Mary - 03/21/2023

" Nice bonus as my husband was able to get a last minute appointment for a growth on his face. We both appreciate Dr Gray and her staff. Professionalism. "

 Linda - 03/20/2023

" Always a good exerience. "

 Nikol - 03/18/2023

" I’ve been going to Old Saybrook Dermotology for years. I always receive the best treatment and advice. It feels very comforting just knowing they really care. Alicia Beck is very compassionate about her job. Highly recommend! "

 Michael - 03/16/2023

" Love seeing my medical friends "

 Dana - 03/16/2023

" Always excellent care "

 Kathleen - 03/11/2023

" This was my first visit, and I was very happy, I needed a new dermatologist, as mine retired. Dr. Higginson was very personable and extremely professional. I wish I had made the switch years ago ! "

 Bradley - 03/11/2023

" Very very good "

 Angeline - 03/08/2023

" Great all around from beginning to end. "

 Sue - 03/08/2023

" The entire staff was pleasant and helpful. I appreciate the attention to customer service. "

 Diane - 03/08/2023

" I have had to go to a dermatologist my whole life. Brittany is very knowledgeable and Has explained my multiple issues clearly. She is knowledgeable and caring. "

 Patricia - 03/07/2023

" Brittany as always was friendly and professional "

 Jane - 03/04/2023

" Friendliness and helpfulness of telephone staff. Ability to get appointments when others have cancelled. Efficiency. "

 Denise - 03/04/2023

" This was my first visit to this practice. I was surprised they are still practicing Covid restrictions so felt very safe! I only had to wait a few minutes which was also a plus since past experience at other practices has not always been the case! I had a full body check and felt Dr. Higginson was very thorough and answered all my questions. The office staff were very professional and friendly. I would highly recommend this practice. "

 Thomas - 03/01/2023

" Dr Gray is wonderful!❤️ "

 John - 02/28/2023

" Always good!!! "

 Kenneth - 02/28/2023

" All staff very professional and friendly. Dr gray very thorough and explains exam very well. "

 Elaine - 02/25/2023

" Dr. Higginson is the BEST!👍😊 "

 Cynthia - 02/23/2023

" I had an extremely uncomfortable skin condition and was given an appointment the next day. Thank you for getting me in so quickly .Everyone was courteous,respectful and compassionate .Thank you "

 Gregory - 02/23/2023

" This is a very professional well run office. I greatly appreciate starting my appointment on time. I have great confidence in Dr Gray. "

 Laurie - 02/22/2023

" I love Alicia, she is terrific!! "

 Lesley - 02/17/2023

" Brittany did a very thorough yearly body check and answered any question I had. She is a delight and made me feel right at ease. "

 Joanne - 02/16/2023

" Dr. Gray's service is always very professional and courteous as is her staff. Thank you for asking. "

 Regina - 02/16/2023

" Very pleasant office atmosphere, receptionist was kind and welcoming, nurse and PA were awesome and trusting, check out process seamless. Great experience. "

 Devon - 02/15/2023

" Always helpful and friendly. "

 Mary - 02/15/2023

" Quick, easy, painless, and everyone is always so nice!! "

 Bea - 02/11/2023

" Very good "

 Frank - 02/10/2023

" I have been coming to this practice for almost 20 and have always been pleased with the professionalism of the staff. "

 Patricia - 02/09/2023

" Because of a traffic accident on I95 I was late to get to my appointment they went over and above to accommodate my 15 minute delay "

 James - 02/09/2023

" Very professional, comfortable environment. Complete faith in the quality of care. "

 Samantha - 02/08/2023

" Samantha was excellent and so friendly getting me started. I saw Alicia Beck and she was absolutely incredible. I felt so comfortable with her and I felt like she really cared about me and my condition. She was wonderful at answering all my questions and made sure I was comfortable with our plans going forward for treatment. I can’t say enough good things about Old Saybrook Dermatology! "

 Richard - 02/08/2023

" Having been a patient of Dr Jennifer Gray for many years I would rate her and her whole practice as outstanding. The office staff are very professional and all services and follow are thoroughly provided. "

 Bette - 02/08/2023

" Visits are consistently satisfying and stress free. "

 Janet - 02/07/2023

" I have the highest regard for this practice. Wonderful in all areas and professional and compassionate "

 Robert - 02/02/2023

" Caring, professional, true concern for your well-being "

 Lynne - 02/01/2023

" Always professional and good care at this office "

 Anna - 02/01/2023

" Dr. Gray did an excellent job of explaining and treating my skin concern. I was impressed with her professionalism and overall gracious and friendly manner. Thank you! A "

 Jacqueline - 01/27/2023

" I absolutely loved every aspect of my visit! After have a horrible experience at another practice I was leary about seeing anyone. …but Brittney was spectacular: never hesitated at my questions with rapid responses…and I felt so at ease with her. The rest of the staff was also extremely friendly and efficient? Great experience! "

 Tom - 01/27/2023

" As usual really great care in a wonderful office "

 John - 01/26/2023

" I am very happy with the professional and courteous service that I received. "

 Thomas - 01/26/2023

" Annual skin cancer screening. Staff was outstanding. Dr Higginson was very knowledgeable, thorough, and professional. Overall a very good experience. "

 Meredith - 01/25/2023

" As always, I had an exemplary experience. Everyone there is fantastic, and there's a reason I continue to drive all the from East Haven to be seen at your practice. "

 Robert - 01/25/2023

" I have been going to Saybrook dermatology for a long time Dr. Michelle Higginson he has always been very professional and helpful I have recommended her many times. "

 Carol - 01/24/2023

" Wonderful practice "

 Thomas - 01/21/2023

" Normally, I don’t respond to the service. However, yesterday’s service was exceptional. The doctor was able to see me the day I called. The waiting time in the reception area was minimal. And the service provider was exceptional. "

 Brenda - 01/19/2023

" Old Saybrook Dermatology is a welcoming and expert dermatology office in Old Saybrook. Brittany is well qualified in detecting, diagnosing and removing skin lesions and cancer. Every staff member is professional and kind. "

 Nicholas - 01/19/2023

" I was treated in a courteous and professional manner throughout. "

 Dory - 01/18/2023

" My dr and that day’s assistant were 100% great. The tech assistant for my biopsy procedure was new and she was wonderful! "

 Elizabeth - 01/17/2023

" Brittany is amazing. Thorough, kind, and patient. "

 Laurie - 01/13/2023

" It was my first visit and I was impressed with the entire staff. Everyone I interacted with was knowledgeable and very kind. "

 Diane - 01/13/2023

" I have confidence in the care this office provides and the cohesiveness of the entire staff. "

 George - 01/12/2023

" Very friendly staff. "

 Linda - 01/11/2023

" Everyone was just lovely…all intelligent and respectful! "

 Janet - 01/11/2023

" Thorough & efficient "

 Patricia - 01/11/2023

" Best medical office I go to. Professional, efficient and friendly. "

 Patricia - 01/10/2023

" Brittany G. Always professional, friendly and willing to answer any questions. "

 Catherine - 01/06/2023

" I want to thank Linda in particular. She was courteous and friendly on the phone when I explained there was a growth on my back that was growing and worrying me. She said to call on Monday morning when she usually comes in to cancellations. Later the same day, when she had a cancellation, she called me directly, and scheduled me for the next day. Much appreciated! "

 Lorraine - 01/06/2023

" I continue to be very pleased with Dr Gray’s care!! "

 Candice - 01/05/2023

" All staff members were excellent. The appointment was prompt and treatment was administered in a timely fashion. No time was wasted. This shows that your practice respects their patients time! "

 Albert - 01/04/2023

" Job well done team "

 Thomas - 01/04/2023

" In all my years (and it’s been many) I have never known a Doctor more through than Doctor Gray!! Very comforting.thank you! "

 Raymond - 01/01/2023

" Excellent "

 Steven - 12/31/2022

" Doctors and Staff are top notch "

 Susan - 12/29/2022

" I have total confidence in Dr. Gray’s exams, her scrutiny of each concerning issue. Her pleasant manner is also reassuring and personally comforting. The office dtaff is very professional and efficient. "

 Mary - 12/29/2022

" It is great to be treated as another human being and not just under a patient number! "

 Barbara - 12/29/2022

" Very pleased I could get a last minute appointment to have a new spot looked at and specimen taken. "

 Robert - 12/28/2022

" Always a easy,hassle free visit. "

 Deborah - 12/28/2022

" Brittany was great. She was very thorough and answered all of my questions. "

 Bonnie - 12/28/2022

" Great practice! "

 Joseph - 12/23/2022

" Great experience, everyone was helpful and kind "

 Anthony - 12/20/2022

" Great operation 👍 glad to have in Old Saybrook. I will come back as needed. Thank you. "

 Gay - 12/19/2022

" I had read negative reviews of this group, but my personal experience was excellent. "

 William - 12/17/2022

" Saybrook Dermatology is wonderful. Much appreciate all that you do. "

 Denise - 12/16/2022

" Very pleasant and professional team. "

 Sharon - 12/16/2022

" I have referred you to my friend and she has an appointment today! "

 Thora - 12/15/2022

" I have been coming here for years Dr Higgenson and staff are the best "

 Sallie - 12/15/2022

" Thank YOU "

 Renee - 12/15/2022

" I wouldn’t go anywhere else for dermatology. "

 Diane - 12/15/2022

" Always satisfied with my 6 month visits "

 Robert - 12/15/2022

" I have complete trust in Dr Gray’s examination which has found previous instances of pre-cancer that she was able to successfully remove or recommend a plastic surgeon. She is thorough, knowledgeable and very pleasant. "

 John - 12/14/2022

" Thank you it was a pleasure "

 Nancy - 12/08/2022

" Thank you. New to your practice because new to the area. I don't love going to the dr.! especially during this time with all that is happening in the world. Your office made the experience as stress free as possible. Much appreciated. "

 Katherine - 12/08/2022

" Alicia is the best "

 Tom - 12/08/2022

" Terrific as usual and as expected "

 Matthew - 12/07/2022

" Brittany, Always, does a great exam. She educates me on what I should do. And has me buy the correct lotions for my skin. Thank you, Brittany. "

 Sandra - 12/06/2022

" Dr. Gray is a wonderful doctor. I highly recommend her. The staff is friendly and efficient. The wait time has never been more than a few minutes. "

 Barbara - 12/06/2022

" Dr. Grey is wonderful. Fromt office staff was courteous and professional. "

 Catherine - 12/01/2022

" I love this group "

 Anthony - 12/01/2022

" Alicia Beck is wonderful. She is caring, knowledgeable, and provides great care "

 Eric - 12/01/2022

" Brittany is always 100% thorough. Highly recommend. "

 Thomas - 12/01/2022

" I have been a patient of Dr. Higginson for more than 12 years with complete confidence and satisfaction. "

 Sharon - 11/30/2022

" everything was perfect. "

 Michael - 11/30/2022

" Doctor, Staff and services were excellent "

 Sandra - 11/30/2022

" Brittany is great👍👏 "

 Timothy - 11/24/2022

" Got me in quick for an issue that came up on thanksgiving eve. "

 Patricia - 11/17/2022

" This was my first body check at age 72. I was very nervous but Brittany put me at ease immediately. She was professional, calm, clear and easy to speak with, too.. I have already referred a relative to this office. I was also referred by a family member. "

 Patrice - 11/17/2022

" Always recommend this practice to friends/strangers! Dr. Gray is the best - kind, thorough, thoughtful. Explains in detail! Can’t say enough good about her/ her staff! "

 Thomas - 11/16/2022

" Dr Higginson is great! Answered all my questions and was very efficient and thorough. "

 Leslie - 11/16/2022

" It’s always a positive experience working with this office. "

 Patricia - 11/16/2022

" I was pleased to have a very thorough exam, advice given and questions answered. "

 Lynda - 11/16/2022

" First visit very pleased "

 Tamara - 11/11/2022

" Great Visit "

 Kathleen - 11/11/2022

" Brittany is awesome! "

 Robin - 11/10/2022

" The staff are friendly and very helpful. Dr. Grey answered all my questions and concerns. I'm very happy to have found such a fantastic practice. "

 Dana - 11/09/2022

" I love Brittany, she is personable and very nice!! "

 Claire - 11/09/2022

" I am so happy to have found your group and Brittany! "

 Lori-An - 11/02/2022

" I've been coming here fir awhile. The Staff is wonderful. Always congenial,respectful. Very clean environment I always see Alicia Beck. She is always thorough, asks questions, explains what is going on, explains procedures etc. I would highly recommend this Dermatology organization to everyone. "

 Larry - 11/02/2022

" Always a positive experience. "

 Carollyn - 11/01/2022

" Everything runs smoothly in your office. It is unusual to go to a doctors office and not to have to wait and wait in spite of the fact that one has an appointment. I am grateful that Dr. Gray values patients time. "

 Jewel - 11/01/2022

" Overall all highly satisfied. Brittany is wonderful. "

 Robert - 10/29/2022

" All staff was informative, caring and professional. "

 Christine - 10/28/2022

" As a teacher - I would give you an A plus! Wouldn’t go anywhere else! "

 Patricia - 10/27/2022

" Everyone was very pleasant "

 John - 10/27/2022

" Very professional and friendly staff. "

 Gary - 10/26/2022

" I was in and out in 10 minutes "

 Joan - 10/26/2022

" I never saw the receptionist. I checked in from my car came inside and sat down Nurse came and Got me very professional. I was pleased with the Procedure. "

 Theodora - 10/26/2022

" I felt comfortable with the visit especially since it was my first visit. "

 Kathleen - 10/21/2022

" I always feel that I am in very good hands when I am there and I have had many skin issues over the years due to early sun exposure. "

 Deborah - 10/20/2022

" Office is great,Dr Higganson is wonderful and wouldn't go anywhere else for dermatologist care "

 John - 10/20/2022

" Dr Gray is very thorough and always shows she has my well being in mind. "

 Kathleen - 10/20/2022

" Always feel well taken care of. Staff is very efficient and professional. Doctor Higginson is superb, and is thorough and provides excellent care. I have been going to Saybrook dermatology for many years, and my experience has always been positive. I highly recommend this practice. "

 Karen - 10/19/2022

" Excellent in all respects! "

 Jane - 10/19/2022

" The office staff was extraordinarily helpful in rescheduling my appointment for a cancellation of Alicia Beck’s. They called me when a cancellation came through within an hour of me calling them. Alicia Beck, of course, is phenomenal. What a great team. "

 Deborah - 10/19/2022

" Alicia is always open to my questions and concerns She is direct and gets the job done I do recommend you to anyone who is looking for a dermatologist "

 Douglas - 10/19/2022

" Thanks :) "

 Fern - 10/18/2022

" I was made to feel comfortable by all the staff. I could not have asked for more. Every person I came into contact with was friendly, courtesy, knowledgeable which made me feel comfortable asking questions. Thank you all. "

 Donna - 10/17/2022

" Very efficient and friendly staff "

 Karen - 10/14/2022

" I have been a patient here for many years and continue to only have positive comments about Dr. Higginson and the entire office staff. Thank you for the excellent care. "

 Barbara - 10/13/2022

" Very efficient office practice. All the staff were personable & professional & PA Brittany G is knowledgeable & kind. Kudos to all. Just wish you used My Chart/Epic. "

 Paul - 10/12/2022

" Doctor Gray is excellent, the BEST! "

 Thomas - 10/10/2022

" I feel that I have the best care with all my conditions and it has saved me from a difficult possible situation "

 Lillian - 10/08/2022

" It was excellent friendly service😊 "

 Louis - 10/08/2022

" Very happy with appointment "

 Bonnie - 10/08/2022

" I felt like I was in great hands. Dr. Higginson is wonderful. "

 Rosemary - 10/05/2022

" Highly recommend Dr.Gray. She answers all your questions and makes you feel comfortable with the exam. "

 Mary - 10/04/2022

" I trust Dr Gray. She has a superior gift of caring. Efficient. Takes her time to answer questions professionally. "

 Lara - 10/02/2022

" Brittany was excellent. "

 Candice - 10/02/2022

" Everyone is always very pleasant. They all seem to be happy doing what they do. "

 Sharon - 10/01/2022

" Nurse could have been more personable but overall I’m happy to be a new patient and the doctor was wonderful! "

 Brooks - 09/29/2022

" Dr Gray is knowledgeable, capable, helpful and pleasant to interact with. The staff are equally capable and helpful. "

 Betty - 09/27/2022

" Grateful for their constant good care "

 Michael - 09/25/2022

" Nothing else to add! "

 Anna - 09/23/2022

" I wouldn't return it f I did not feel I was in capable hands overall. I would definitely recommend this practice and especially Dr. Higginson. "

 Lynn - 09/23/2022

" It was a very pleasurable experience!! I was completely informed and asked if I had questions. Welcoming staff. Would definitely recommend to others! "

 Ermelinda - 09/23/2022

" I have full trust in this practice and Dr. Higgins expertise. "

 Julia - 09/23/2022

" Brittany is nothing but professional, it is a pleasure to be treated by her. "

 Mark - 09/22/2022

" Always superb care! Long time patient. "

 Barbara - 09/22/2022

" Dr Grey is excellent! "

 Robert - 09/22/2022

" Excellent Dermatologist & Excellent Office staff!!!! 10++++ "

 Warner - 09/21/2022

" Dr gray and Sam are the best! "

 Guy - 09/21/2022

" Everyone is doing a great job in all they do. "

 Robin - 09/16/2022

" Everyone was so nice and I appreciated that they got me in to see the Dr. "

 Keith - 09/16/2022

" Procedure was done even before I knew they started. "

 Pamela - 09/16/2022

" Recommend Alicia and the practice all the time "

 Barbarajean - 09/15/2022

" Brittany is very good. Thank you. "

 Maurice - 09/15/2022

" Dr. Gray and staff provided excellent service. I feel very confident in the presence of Dr. Gray and staff. "

 Jona - 09/14/2022

" Love Dr. Beck! "

 Charles - 09/14/2022

" Excellent care warm and nurturing. 😊 "

 Anca - 09/08/2022

" I always enjoy coming for my yearly dermatology appointments knowing that my needs will be addressed in a caring manner. "

 Claire - 09/08/2022

" Wonderful practice all around! "

 Joseph - 09/08/2022

" Always enjoy my visits. Thank you! "

 Sandra - 09/07/2022

" My Skin Dr. was very good.. thorough..friendly..explained everything to me.. Gave me instructions.. took the time with me.. excellent Yes you can post my review with my first name only "

 Reeco - 09/07/2022

" Brittney and Ashley were again outstanding! "

 Anne - 09/07/2022

" I have been looking for a dermatologist for a while now since moving to the area. Checked out a few and I’ve found her!! So happy! "

 Kathryn - 09/03/2022

" Dr Higginson has been my body check go to for a few years now I respect her opinion Driving form Middletown is out of my way but I like her And will continue to see 1xper year or as needed "

 Robert - 09/02/2022

" All members of the team are upbeat and helpful!👍😊 "

 Keith - 09/01/2022

" Dr. Higginson and the entire crew are the best. Very thankful for all you do for me. "

 Gabriela - 09/01/2022

" Very pleased with Dr-Higginson/nurses/staff… Is why I’ve been using Saybrook dermatology for a number of years… Thank you… Gabriela "

 Natasha - 09/01/2022

" Doctor Gray does great at listening to my personal concerns. "

 Patricia - 09/01/2022

" I was very impressed with my first visit to the Saybrook Dermatology office. It was professional, well-run, pleasant and thorough care. I have already recommended this office to my daughter. "

 Kathleen - 08/31/2022

" Very professional. Would definitely recommend to friends and family. "

 Michael - 08/30/2022

" I truly appreciate the attention and care doctor Gray offers. The office is well organized and friendly. I also appreciate that they are consistent with my concerns over Covid. An outstanding medical practice in every way "

 Mary - 08/30/2022

" Dr. Gray is very caring & her staff is wonderful. There were no problems during my visit. I’ve recommended her Others seeking a dermatologist. "

 Patricia - 08/30/2022

" Brittany was excellent as always "

 Jane - 08/26/2022

" I was concerned about a growth on my elderly moms nose and you quickly got her scheduled in 2 days, it is cancer so your prompt attention mattered. "

 Carol - 08/26/2022

" Alissa was fantastic and she always is. "

 David - 08/25/2022

" Thank you for your help and kindness. I appreciate recent provider stress and burnout in the context of recent pandemic. Thank you for being resilient and continuing to provide care with a smile. "

 William - 08/25/2022

" Fantastic Doctors and staff. Extremely knowledgeable and helpful. Highly recommended. "

 Gregory - 08/24/2022

" The check out person gave me the wrong telephone number and address for the referral. "

 Jane - 08/22/2022

" I was prescribed two creams not sure both creams to be used at same time "

 Dorothy - 08/20/2022

" This was my 1st appointment and I was a little concerned about a new spot on my ankle and Alicia explained to me exactly what it was and put my mind at ease. She also explained that I could make an appointment for a full scan of my body to make sure there aren’t anymore spots that I may have not noticed or that could use attention. Any questions I had she immediately answered and explained exactly what I needed to know. She was very nice and I’m super happy that my primary dr referred me there. "

 Kevin - 08/19/2022

" Everyone was courteous and helpful and the doctor was excellent. Knowledgeable communicated everything to me and helped me understand everything she was doing "

 Elizabeth - 08/17/2022

" I sound like a broken record but I find your staff comforting and kind. Brittany is a gem. Love her. "

 Thomas - 08/17/2022

" Very satisfied! "

 Nancy - 08/12/2022

" As always the staff and nurses were extremely professional and friendly. "

 Richard - 08/11/2022

" Always very nice & polite 👍 "

 Sela - 08/11/2022

" Alicia is brilliant, kind, and always available to take care of me and my four teenagers. "

 Rosemarie - 08/10/2022

" My experience with Saybrook Dermatology has always been very positive. The wait time to see my provider is minimal. Alicia is great. She explains completely about the exam. All my questions are answered. She makes me feel very comfortable. I would definitely recommend Saybrook Dermatology to anyone. "

 Adam - 08/09/2022

" Great job! "

 Lisa - 08/09/2022

" Awesome staff!! "

 Robert - 08/05/2022

" Professional- organized- friendly- competent "

 Carole - 08/04/2022

" I have already recommended your practice to my neighbor "

 Reeco - 08/04/2022

" Britney did an excellent, thorough examination. I appreciated that and her friendly easy-going demeanor. Ashley was friendly and engaging. Again excellent service! "

 Lynn - 08/04/2022

" The whole experience at Saybrook Dermatology is always professional, courteous, and patient centered. I have had several procedures done there and always felt the same. I highly recommend them! "

 Janet - 08/04/2022

" Always a great experience. Dr H is always so thorough and does a great job in explaining any areas of concern. She answers all questions with clarity. My husband and I feel very lucky to have her as our dermatologist. "

 Kim - 08/03/2022

" Brittany and Ashley did an amazing job with taking my biopsies. Thank you very much "

 William - 08/02/2022

" 5 stars from start to finish. "

 Larry - 08/02/2022

" Excellent service. I appreciated that they could see me that day. Staff very courteous and knowledgeable. "

 John - 08/02/2022

" Keep up the good work please, and thanks. "

 Daniel - 07/30/2022

" Overall feeling I was taking care of well "

 Thomas - 07/30/2022

" The front desk person was very good and was able to schedule me as soon as possible She was very courteous. Of course the Doctor is excellent and has provided me the best advice and treatment for my skin cancer "

 Kimberly - 07/28/2022

" The only reason I would not recommend you to other people is so that I don’t have a hard time getting an appointment! Ha! Ha! No, actually I appreciate the fact that there is not a lot of wait time sitting around pass the actual appointment time. That’s very important to me! You guys get an A+ in that department!!! "

 Diane - 07/28/2022

" Always very satisfied! "

 Laura - 07/26/2022

" I like the background music and the lack of TV in the waiting area "

 Archibald - 07/26/2022

" Professional in all areas. Arch Manzione "

 Marie - 07/22/2022

" Alicia was friendly and warm. Her knowledge and confident manner was reassuring in that I am older and she is younger. "

 Kathryn - 07/22/2022

" I like that we never have to wait long. Everyone manages the process so smoothly. Thanks. "

 Marjorie - 07/21/2022

" Have referred a friend to this office "

 Alan - 07/21/2022

" Very good visit. Everyone was friendly, courteous and respectful., as usual. I would highly recommend this practice. "

 Edward - 07/20/2022

" Thanks Alicia. Always a good experience on my annual exam. "

 Charlene - 07/19/2022

" Friendly, professional, knowledgeable provider, very good patient experience "

 Lucille - 07/14/2022

" Right on time, no wait. "

 Andrea - 07/12/2022

" Everyone is very professional. Office is extremely clean. Friendly atmosphere. Highly recommend. "

 Kathleen - 07/08/2022

" Always a pleasure to be at this office. "

 Royse - 07/07/2022

" I really appreciate how welcoming everyone is, from start to finish! "

 Barbara - 07/06/2022

" The whole Saybrook Dermatology team is awesome! "

 Cheryl - 07/02/2022

" I’ve been coming here for 20 years and I’ve never been disappointed "

 Robert - 06/30/2022

" I trust Dr Gray "

 Ruth - 06/29/2022

" Very relieved I found an incredible dermatologist office and close to home, bonus! The staff are wonderful! "

 Janice - 06/29/2022

" I gave already recommended the practice to my friends . Dr Gray is wonderful "

 Edward - 06/26/2022

" The Saybrook Dermatology staff, nurse and provider (Dr. Higginson) are excellent and always make me feel both valued and comfortable. "

 James - 06/25/2022

" Brittany and Ashley were both thoroughl and professional. "

 Jonathon - 06/24/2022

" First time there and was presently surprised, hope for the same next time there in a couple months. "

 William - 06/24/2022

" Second time I had this procedure in two months. It went well as usual. "

 Robert - 06/24/2022

" The appointment for my annual checkup was shortly after a surgery that gave me a temporary, but painful handicap. The doctor and attending nurse were exceptionally courteous and helpful in assisting me through my checkup, minimizing any movement that would amplify the post-surgical trauma and exaggerate the pain. "

 Robin - 06/23/2022

" I failed to ask my only question… a recommended sunscreen brand? There was no check out person to make my next appointment. I’ll be calling in. "

 Everett - 06/18/2022

" Alicia is brilliant, kind, organized, and timely. "

 Frank - 06/16/2022

" The nurse, Donna, was absolutely the best. "

 Frederick - 06/16/2022

" Dr.Higginson & Staff are excellent! I strongly recommend them! "

 Margaret - 06/15/2022

" Both Brittany and Ashley were professional and thorough as well as being friendly. "

 Deborah - 06/12/2022

" Very professional and friendly "

 Bradley - 06/12/2022

" Very very happy with my first visit "

 Patricia - 06/10/2022

" As usual, Brittany was professional, friendly and took time to explain & answer questions "

 Tom - 06/09/2022

" Terrific efficient care "

 Deborah - 06/08/2022

" I think Alicia (PA) is a top-rate doctor. She not only does an excellent procedure, but her “bed-side” manner is exceptional. Deb Ealden "

 Jeannette - 05/27/2022

" Dr. Higganson is knowledgeable, professional; yet makes you feel good about yourself. She is very kind and her staff are very good. "

 Jo-Ann - 05/26/2022

" Always treated kindly! They apologized for having me wait . I never mind that because that is the doctor being thorough with the patient. "

 Ronald - 05/25/2022

" Good people "

 Michele - 05/20/2022

" Dr Higgins is knowledgable, to the point and answers all my questions. "

 James - 05/19/2022

" Service great as always. "

 Kathryn - 05/19/2022

" Happy that they were able to have me come in on the same day I called. "

 Nancy - 05/19/2022

" Your practice took me in immediately with my concern for Spot/cancer return. I was given an appointment with Elisha for the next day. Elisha is by far, one of the most excellent and caring medical personnel I’ve ever Had in all my 73 years. She shines. "

 Susan - 05/19/2022

" I switched to this office only about a year ago and can’t say enough good things about it. Wait times have never been more than 10mins in the waiting room and 5 to see the Dr once you’re brought in. Very friendly staff and very pleasant experience. "

 Michael - 05/18/2022

" Doctor was kind and thorough in her examination of me. "

 Lois - 05/17/2022

" I’m very happy With Saybrook Dermatology and I see Dr. Gray who I feel is very helpful kind I have recommended Saybrook Dermatology to three of my friends who have booked appointments "

 Lawrence - 05/14/2022

" The staff and Dr were the best thank you all "

 Sharon - 05/12/2022

" always a good experience at Saybrook Dermatology. "

 Helen - 05/12/2022

" Everything went well don’t have any complaints. "

 Charles - 05/11/2022

" Always a pleasure "

 Julia - 05/10/2022

" Extremely courteous, professional staff. Clean facility. "

 Robin - 05/07/2022

" Alicia was excellent. Very thorough in both treatment and explanations. No rushed feeling either. She spent all the time I needed "

 Judith - 05/06/2022

" Very respectful, outstanding communicator, excellent Clinical skills, lovely disposition, compassionate. "

 Dacia - 05/06/2022

" I have been seeing Dr Higganson for over 20 years. She is professional and an excellent doctor. She has treated two generations of my family. I highly recommend her practice. "

 Helen - 05/04/2022

" Great treatment. "

 Charles - 05/01/2022

" Great experience. "

 Dorothy - 04/28/2022

" I can not remember nor can I see the area frozen on my face! "

 Peter - 04/28/2022

" Excellent service … on time appointment … extremely professional. I trust their expertise. "

 Julie - 04/28/2022

" As usual dr. Brittany cured my issue! Thank goodness for her. What a great professional office to come to. Shout out to mrs. Larsen! "

 Lorene - 04/24/2022

" The staff is always professional and have recommended your office to many friends "

 Gerry - 04/23/2022

" Excellent— easy calls, check in, check out, information provided and explained, provider knowledge, demeanor and expertise "

 Robert - 04/21/2022

" Everyone in the organization is very courteous. Appointments are on time. Everything is explained clearly. I have recommended the office to friends already and will continue to do so :-) "

 Rodney - 04/21/2022

" Always a professional, pleasant and comfortable atmosphere. "

 Thomas - 04/21/2022

" Very informative. "

 Frederick - 04/19/2022

" Dr. Gray is simply fantastic! "

 Gale - 04/19/2022

" I always feel comfortable discussing my skin problems with Dr. Gray. She explains everything very clearly to me. Due to a family history of skin cancer she took a biopsy of my mole to be in the safer side. I appreciated her kindness in explaining the procedure in detail. She took the time to reassure me about follow-up care and instructions. "

 Barbara - 04/16/2022

" I like Dr Higginson and have seen her occasionally through the years. She wastes no time, does her work efficiently and referred me to Dr Rogers when needed. She doesn't volunteer scary info but would answer my questions if I asked. She did say her staff is making another appointment for me soon. (Said I need a biopsy, not my favorite happening, but I have faith in her ability to do it well. I hope this helps your survey !) "

 Jessica - 04/16/2022

" Thank you "

 Kevin - 04/15/2022

" First time patient and all four professionals were great. Receptionist, nurse, doctor and check out woman were helpful, patient and knowledgeable. All took time answering my questions. I am very comfortable referring this office. "

 Renee - 04/15/2022

" Brittney was fabulous. "

 Frederick - 04/14/2022

" Dr. Higginson & staff were absolutely terrific! Knowledgable, caring professionals! I recommend them highly! "

 Angel - 04/14/2022

" Very professional and well run practice "

 William - 04/13/2022

" Dr. Gray, Heather, the receptionist and the entire team at Saybrook Dermatology are incredibly talented, professional and helpful. I appreciate them and the care they provide. "

 Patrick - 04/08/2022

" A friendly and competent staff all the way around. "

 Gail - 04/06/2022

" Saybrook Dermatology is an amazing practice. They are very professional , friendly and on time with their appointments. Thanks for always doing such a great job! "

 William - 04/06/2022

" Always exceptional care! "

 Barbara - 04/05/2022

" Dr. Gray is fabulous. "

 Richard - 04/01/2022

" Everyone was very professional and personable "

 Roland - 03/30/2022

" As always, the care I received was beyond excellent. So much so that, We have scheduled an appointment for my elderly sister of 89 years. My wife and I have been her caretaker for the past six months Relocated her from Knoxville TN. "

 William - 03/28/2022

" This was my first visit to the doctor. I was made to feel confident in the care I received. "

 Dennis - 03/27/2022

" utterly sublime experience "

 Charlene - 03/24/2022

" Alicia is very professional and never rushed and easy to talk to. I appreciate that. "

 Jane - 03/24/2022

" Great experience prompt and efficient long time patient who continues to return for care "

 Gina - 03/24/2022

" Thank you for your care. Brittany is excellent and very knowledgeable. I wouldn't go anywhere else. "

 Thomas - 03/24/2022

" I made the change to Saybrook Dermatology a few years ago and I have always been completely satisfied with the experience there. "

 Jessica - 03/24/2022

" Brittany is great. She makes you feel comfortable and is so nice. "

 Kenneth - 03/24/2022

" Alicia is outstanding ! "

 Timothy - 03/24/2022

" Very efficient. "

 Leigh - 03/23/2022

" I recommend anyone who wants great care to Alicia Beck, PA. She’s taken great care of my whole family. "

 Lynne - 03/23/2022

" Always a good experience - everyone there is efficient and kind "

 Michael - 03/21/2022

" Always good service I have been going to this office for 16 years. "

 Joel - 03/12/2022

" Overall visit was very productive. "

 Catherine - 03/11/2022

" I have been a patient of Dr. Higginson for many years. She is very nice and explains things thoroughly. I now live an hour’s drive from Old Saybrook, but I still continue to be a patient of Saybrook Dermatology. I would highly recommend this practice. "

 Jacqueline - 03/09/2022

" Phenomenal practice! My entire family of 4 are patients of Dr Gray or Alicia. Always recommend them to others. "

 Jean - 03/09/2022

" Brittany is thorough and professional, very pleasant "

 Aline - 03/08/2022

" Dr Gray is an exceptional provider. She is thorough, competent and knowledgeable. She addresses all my concerns and questions. I always feel I am in good hands. She pays close attention to my personal health history which instills confidence in this practice. "

 Judith - 03/07/2022

" Highly competent, courteous care to depend on "

 Gregory - 03/04/2022

" Always professional and courteous and appreciate all the Covid protocols. Best dermatology clinic in southeast CT "

 Frank - 03/03/2022

" Always a good time 😎 "

 Thomas - 03/02/2022

" Very well run office. Never wait to get in the exam room and Dr Gray comes in promptly after the nurse does initial check in. Dr Gray takes time to answer questions and and is very clear with her instructions. Highly recommend Dr Gray. "

 Susan - 03/02/2022

" Alicia is terrific I’d recommend her to anyone. Very knowledgeable, friendly and courteous "

 Ilona - 02/26/2022

" Dr. Gray is extremely knowledgeable and helpful "

 James - 02/24/2022

" Service is always phenomenal "

 Ayesha - 02/22/2022

" I love my dermatologist Dr. Brittany Giammalvo she is just wonderful I couldn’t ask for a better one. She is just kind considerate caring and she is an all-around great doctor. "

 Mary - 02/21/2022

" Definitely an extremely well run operation. "

 Thora - 02/18/2022

" Recommended several to this Practice over the years "

 Sara - 02/18/2022

" I drive from Mystic because I love this practice. I am so appreciative of the covid safety measures that have been in place. The care that I receive from Alicia has literally been life saving. "

 Lauren - 02/17/2022

" Everyone is wonderful, flow is very streamlined. Followed up with a call to schedule just hours later. Thanks for everything! "

 Bonnie - 02/16/2022

" Brittany is great. Very caring. Spends time with me. "

 Richard - 02/16/2022

" Excellent service all the way 👏 "

 Gary - 02/16/2022

" As always, professional, thorough, pleasant, and on-the-ball "

 Richard - 02/15/2022

" Like always, excellent facility and staff. "

 James - 02/10/2022

" This is my second visit to Saybrook Dermatology, the service is excellent. Alicia took the time to answer all my questions and even gave me some reading to do. From the front desk on this place is first class. "

 Thomas - 02/10/2022

" Thanks for your service "

 Dirk - 02/10/2022

" What I like about Saybrook Dermatology: - Efficient staff - Little to no wait time - Clear and direct interaction with my provider Alicia Beck "

 Susan - 02/09/2022

" I was given a last minute appointment based on my concerns. I really appreciated their efforts to fit me into the busy schedule. "

 Elizabeth - 02/09/2022

" My first visit. It went well, and I’ll be back for follow up. "

 Mary - 02/08/2022

" I love how Dr. Gray is always on time! "

 Michael - 02/04/2022

" Have already recommended you to a friend! "

 Kenneth - 02/04/2022

" Appointment went well and on time "

 Mary - 02/03/2022

" Always great service and kindness. "

 Marvin - 02/03/2022

" Thanks. "

 James - 02/03/2022

" Dr Gray is excellent. "

 Patricia - 02/01/2022

" I’m very comfortable and feel very confident my Dr. has made the right decision for my treatment.Dr Grey is excellent. I highly recommend her. "

 Thomas - 01/29/2022

" First visit. Very professional in all respects. "

 Theresa - 01/28/2022

" Very professional, clean environment. Very prompt on getting back setting up new appointment. Overall experience Thank you "

 Dennis - 01/27/2022

" I am a long-time patient of this practice and appreciate the care I have received over the years. They have helped me manage my condition and I have been able to maintain a high quality of life with no social embarrassment as a result. I recommend them frequently to others who have other dermatology issues needing management. "

 Donna - 01/27/2022

" Everyone was was very helpful, explained things and very professional. "

 Todd - 01/26/2022

" After only one visit my skin already feels better than it has in YEARS! Thank-you for the great advice and care. "

 Maria - 01/25/2022

" Only second time going to a dermatologist and I felt comfortable from the beginning. The PA addresses all my questions and provided recommendations for my concerns. Definitely recommend this practice. "

 Joel - 01/23/2022

" Appointment went very well. - a follow-up -- a zap of a sore spot "

 Beverly - 01/20/2022

" Alicia and staff are always accommodating and thorough. Thank you! "

 Kim - 01/20/2022

" Brittany and Sam are an awesome team. 😉 "

 Timothy - 01/15/2022

" Everyone was helpful. Clear instructions were given and the appointment was flawless. Thank you "

 Twila - 01/14/2022

" Dr.Higginson demonstrates a very high level of expertise and I have a great deal of confidence in her. "

 Yvette - 01/14/2022

" I am impressed by the kindness and care shown by all involved especially with the stress all health care systems are experiencing right now. Thank you. "

 Erva - 01/14/2022

" A five star rating! Dr Higginson rocks!!👍 "

 Thomas - 01/13/2022

" The Doctor’s expertise is very much appreciated "

 Patrice - 01/12/2022

" Always a pleasure having an appointment with Dr. Gray. Staff always courteous, office immaculate and Covid precautions apparent. "

 Jean - 01/12/2022

" Brittany, the PA, was terrific! "

 Richard - 01/12/2022

" Excellent service all the way around. Thank You "

 Robert - 01/07/2022

" Excellent team work by whole staff. Caring and professional. "

 Kathleen - 01/05/2022

" The entire staff is welcoming and very professional. "

 Kathleen - 01/05/2022

" Alicia is a fantastic provider! She is very knowledgeable and shares information in a way that I can understand- when I don’t understand, she takes the time to re-explain in a way that I do! I highly recommend Alicia!! "

 Elizabeth - 12/31/2021

" Dr. Higginson is an amazing dermatologist. Our doctor patient relationship is very positive . Any questions or concerns I have she answers and is very pro active about my individual needs . It is very obvious her staff works as a team . Efficient , professional and friendly. "

 Susan - 12/31/2021

" I truly appreciate the time spent answering all my questions. "

 James - 12/30/2021

" Staff was very friendly and helpful. Very professional in all aspects of delivering patient care. "

 Susan - 12/30/2021

" Alicia is so knowledgeable and thorough. "

 Nancy - 12/29/2021

" My second visit to Saybrook Dermatology was a pleasure. I felt very reassured by my provider Brittany. All of the staff were courteous and professional. "

 Robert - 12/23/2021

" Dr Gray is an exceptional dermatologist who takes her time to check for any skin anomalies from head to foot. She has proactively found a number of spots that were biopsied and addressed before they became serious. I trust her with my healthcare. "

 Louise - 12/22/2021

" Thank you! "

 Cynthia - 12/22/2021

" Everyone was very professional ,helpful and courteous "

 Philip - 12/22/2021

" The PA Alicia ? Was very good and explained everything to me Snd spent time with me! The check out receptionist could not have been more friendly or caring or courteous…. As well as check in receptionist! "

 Kenneth - 12/22/2021

" Your team is excellent especially Alicia, she is outstanding, very professional, polite and exactly the type of person you want representing your practice. I was recently seen for a life threatening melanoma, she not only took the immediate action necessary to arrange for surgery but made me feel like I was her only patient, which I’m clearly not. If you have an formal employee recognition program she is perfect candidate to receive a recognition. Thanks Ken "

 Sharon - 12/21/2021

" I’ve been coming to Dr Higginson for years… She is the best. "

 Victoria - 12/21/2021

" It is always a pleasant experience with Dr. Gray and her staff. "

 Peter - 12/18/2021

" Everyone treated me with respect and were very courteous. I could not ask for better care. "

 Keith - 12/18/2021

" You all are amazing!!!! "

 Thomas - 12/17/2021

" I’m honored to have such a beautiful Doctor and super wonderful staff at OS Dermatolgy. "

 Joan - 12/17/2021

" Dr. Gray is wonderful! "

 Michael - 12/15/2021

" Been going here for 16 years. Always a good time seeing the staff "

 Gail - 12/15/2021

" Thank you and Happy Holidays "

 Allan - 12/15/2021

" Almost as much fun as going to Disney Land "

 Nancy - 12/11/2021

" Would gladly recommend. Everyone is very nice and professional. Very comfortable environment overall. "

 Janet - 12/11/2021

" Took me even though, by mistake, I was 1/2 after my appt time. Much appreciated. "

 Robert - 12/10/2021

" Very knowledgeable and professional! 👍💙 "

 Frederick - 12/09/2021

" Dr. Higginson and her staff were excellent, totally professional, friendly, and courteous. I had a great experience. "

 Thora - 12/09/2021

" Both staff and Dr Higgenson have everything organized And everyone is pleasant "

 Tom - 12/09/2021

" Terrific care as usual they probably saved my life "

 William - 12/08/2021

" I always receive courteous and professional care! "

 Peter - 12/07/2021

" Dr Gray is fantastic! "

 Andrea - 12/07/2021

" Pleased with results and the entire staff. "

 Gloria - 12/07/2021

" All was terrific. Dr. Gray was intelligent, clear, professional, thorough and all around excellent. "

 David - 12/04/2021

" Always excellent care at Saybrook Dermatology. "

 Lisa - 12/02/2021

" Alicia and the nurses are fabulous! "

 Steven - 12/01/2021

" As always, an excellent experience. Friendly, professional staff. Dr Grey is awesome. "

 Sarah - 12/01/2021

" Dr. Jenn Gray saved my life. Need I say more. "

 Keith - 11/24/2021

" I very much appreciated getting an appointment within a week or two of my call. "

 Laurie - 11/24/2021

" Very positive experience. Everyone was professional, courteous and helpful. "

 David - 11/19/2021

" Thank you for the excellent service. "

 Michele - 11/19/2021

" This was my first visit there. I felt completely at ease. I will definitely use this practice again. "

 Nancy - 11/18/2021

" Staff was courteous and friendly and knowledgeable. My visit was very satisfactory. "

 Jessica - 11/18/2021

" Everyone was kind and helpful! "

 William - 11/17/2021

" Excellent "

 Meredith - 11/16/2021

" I always have a great experience when I see Dr Grey. Thank you! "

 Robert - 11/12/2021

" I have already recommended your group to others. Your quality of service and excellent staff or tops! "

 John - 11/12/2021

" Great service, courteous, and willing to spend the time needed to answer your questions by the doctors and staff "

 Robert - 11/11/2021

" I have recommended people to the practice "

 Mark - 11/11/2021

" Thank You "

 Brooks - 11/10/2021

" Dr Gray was very knowledgeable, considerate and helpful in explaining the procedure. I was impressed with her professionalism and the quality of her care. "

 Ann - 11/10/2021

" This practice has conducted themselves with efficient, caring service throughout the years I have been using the service. These comments include following all Covid 19 protocols. "

 Janice - 11/09/2021

" I’ve already recommended your practice to three friends because of my wonderful experiences "

 Robert - 11/05/2021

" Dr. Gray is very clear in her explanations and it makes her even more professional. "

 Lori-An - 11/03/2021

" I think the world if Alicia Beck. She is very thorough. She explains everything she does. She is an absolute joy to talk to. I've always felt very at ease with her. Her Assistant is always a pleasure to talk to. "

 John - 11/01/2021

" Brittany is always very professional and very knowledgeable with everything she does and explains it all "

 Richard - 10/31/2021

" As always, EXCELLENT "

 Tom - 10/30/2021

" As usual terrific efficient care "

 Julie - 10/29/2021

" The whole office staff are very professional! Heather is always a great help! "

 Ermelinda - 10/28/2021

" Very happy with my experience. "

 Robert - 10/28/2021

" Have confidence in physicians and office staff! "

 Carol - 10/28/2021

" A wonderful place to go for the skin you’re in. "

 Donna - 10/28/2021

" I was heading to Arizona next morning and they were nice enough to squeeze me .Dr.Gray definitely knows what she is talking about! Had an M.D.look at the situation and fluff it off. It turned more serious. Dr Gray sized it up immediately and put me on anti biotic! Thank goodness because it would have spread while away if not for her diagnosis. "

 Catherine - 10/28/2021

" My first visit. I was delighted with the care and advice given. "

 Dean - 10/27/2021

" Thanks "

 Christine - 10/26/2021

" Wouldn’t want to go anywhere else! Every aspect of your practice is exemplary! Staff, service, knowledge and follow-up! "

 Gail - 10/21/2021

" Dr. Grey was especially empathetic. She clearly explained what the problem seems to Be and what can be done to remedy it. "

 Ruth - 10/19/2021

" I endorse Brittany and the entire office at Old Saybrook Dermatology! They’re the best! "

 Susan - 10/19/2021

" Learned a lot from the doctor. She took her time with me. "

 Judith - 10/15/2021

" I am always treated with courtesy at every appointment "

 Thomas - 10/15/2021

" I had to compliment the Dr. while I was there for a wonderful staff they have there. Only problem is next appointment is too far out "

 Thomas - 10/15/2021

" Doctor has always provided the best care and referrals where necessary. The staff is always helpful and very good "

 John - 10/14/2021

" Outstanding! "

 Kathryn - 10/14/2021

" Very friendly staff and Dr Gray is very thorough! "

 Dennis - 10/13/2021

" Very pleased with staff, concern for patient care and safety and overall experience for a first time visit (and return visit next day). "

 Nancy - 10/10/2021

" Very pleased and happy to recommend! "

 Patricia - 10/02/2021

" I feel so fortunate to have found Dr. Higginson and Saybrook Dermatology. Thank you all for your care! "

 Lisa - 10/02/2021

" Dr Higgins is just wonderful! "

 Evelyn - 09/30/2021

" All good "

 Ann - 09/29/2021

" Dr. Gray is friendly, professional and always takes the time to really listen to concerns and questions. She explains everything comprehensively and always keeps the patient's needs and comfort first. She's the best! "

 Raymond - 09/29/2021

" I feel confident that I will be in good care "

 Geraldine - 09/29/2021

" I was very concerned about a skin problem and I was able to get a same day appointment. I have been a patient for a very long time and I am always treated with respect and caring. Would highly recommend this facility to anyone. "

 Suzanne - 09/24/2021

" The staff was welcoming and very professional. I felt that I was being treated as an individual and my concerns were respected. "

 Susan - 09/24/2021

" Very professional and thorough and kind "

 Claire - 09/24/2021

" Great practice! So happy to have found it 😊 "

 Mary - 09/24/2021

" Very professional staff here at Saybrook Dermatology. Nice atmosphere and friendly staff. "

 Tom - 09/23/2021

" Terrific care as usual "

 Diane - 09/23/2021

" I am always happy with my care and service "

 Deborah - 09/22/2021

" Brittney and her staff are compassionate, kind, informative and knowledgable. "

 Kassandra - 09/22/2021

" Appointment was expedient but did not feel rushed. Doctor was courteous, and I got my questions answered. Thank you! "

 Anca - 09/19/2021

" Excellent care from the moment I step in the door and until I leave. I complete trust Dr. Higginson with my skin care. "

 Michael - 09/18/2021

" Happy with the staff "

 Robert - 09/17/2021

" Excellent care! "

 Maureen - 09/16/2021

" Well as always, staff and clinician was superb. "

 Nikol - 09/16/2021

" I’m vey happy with the practice. Always very helpful and take the time for all questions and concerns. "

 Guy - 09/16/2021

" Everyone is very professional, caring,and helpful. "

 Joan - 09/16/2021

" A very pleasant experience for a doctor visit. Thank you! "

 Edward - 09/16/2021

" I am grateful for the services provided by Dr. Higginson and her staff. "

 Donna - 09/14/2021

" It was my first appointment and I found the staff to be professional, courteous and friendly. Dr. Gray was fantastic. I felt like she answered my questions and I was very comfortable with her. "

 Jeannette - 09/11/2021

" Dr. Higginson is a wonderful, knowledgeable doctor. Always makes one feel comfortable. "

 Janet - 09/11/2021

" my first appointment very happy so far! "

 Carolyn - 09/10/2021

" Dr. Higganson always thorough. Staff supportive of her and the patient. "

 Deborah - 09/09/2021

" I have always had the best experience it’s Dr H. 😊 "

 Eileen - 09/09/2021

" Handled perfectly on all accounts. "

 Dennis - 09/09/2021

" Dr. Grey and her staff awesome! "

 Matthew - 09/04/2021

" Dr Beck was efficient and thorough on my annual skin check. Always a pleasure to speak with! "

 Kathleen - 09/02/2021

" I am very pleased with everyone in the office and my doctor "

 Kenneth - 09/02/2021

" Appreciate the Covid precautions taken "

 Patricia - 09/01/2021

" Dr. Gray has been my dermatologist for many years. I highly respect her medical skills, professionalism, and manner in dealing with my ongoing skin cancer issues. She is a caring person as well. I've had only excellent care in the years I've been her patient.... "

 Robert - 08/28/2021

" I was very pleased with my first visit. Looking forward to my next visit this coming week "

 Joseph - 08/27/2021

" As always , from greeting to goodbye, exceptional service by all. Thank you. "

 Brenda - 08/26/2021

" Excellent medical practice… As All medical offices should run from time of check-in to providers attention to detail medical assistants being thorough… To the point of check out… Would highly recommend "

 Barbara - 08/26/2021

" Love you guys!!! "

 Thora - 08/20/2021

" Dr Higginson is the best. I am very fair and spent lots of time In the sun years ago. Paying for that these days but in good hands with her. Staff is wonderful And office is spotless. "

 Michael - 08/18/2021

" Dr. Gray rocks! Thank you "

 Bonnie - 08/18/2021

" Always a good experience 😊 "

 Margaret - 08/18/2021

" Appointments are always on time. Never a wait! Very impressed. A great team with great docs! "

 Rosemary - 08/12/2021

" Responsive and knowledgeable. Felt very comfortable. "

 John - 08/12/2021

" I came to my appointment not knowing what was wrong and in a lot of discomfort. I left knowing that relief was right around the corner and I was in good hands. Highly recommend This practice. "

 Sela - 08/11/2021

" Alicia is smart, efficient, kind, and compassionate. My entire family and I count on her for all of our dermatological needs. "

 Janice - 08/10/2021

" I have already referred several of my friends to dr. Greys practice "

 Linda - 08/10/2021

" Everyone at Saybrook Dermatology have always been courteous and professional. "

 Brooks - 08/04/2021

" Dr Gray is very knowledgeable, helpful and personable. She explains things clearly and concisely and is thorough. She demonstrates real concern for her patient. "

 Carol - 08/04/2021

" Everyone was so professional and cordial. Alicia is so knowledgeable! "

 Colleen - 08/03/2021

" Brittany was professional, courteous and informative while also conveying a warm, caring attitude. I would highly recommend her. "

 Patricia - 08/03/2021

" Very positive experience from start to finish "

 Nadine - 07/30/2021

" Dr Higganson and her staff are the best. I have complete faith in what she says. "

 Barbara - 07/29/2021

" Although there was a bit of a wait (for a late day appt), the staff is superb. All are caring, professional and very helpful. My provider was thorough and very professional. She explained things to me so I could understand and she answered all my questions. I really appreciate the good care I got. "

 Patricia - 07/28/2021

" Dr Gray always a pleasure to deal with. She makes you feel relaxed and I am comfortable with her examination. "

 Aline - 07/27/2021

" I was sorry I did not ask about sunscreen because the one I use which works great has been recalled. "

 Joseph - 07/24/2021

" The best dermatologist in the state. Great staff "

 Karen - 07/23/2021

" I love the office and recommend friends and family often! "

 Rachel - 07/23/2021

" Saybrook Dermatology is an Excellent Practice! Everyone is so kind, professional and knowledgeable. ⭐️⭐️⭐️⭐️⭐️ "

 Rosemarie - 07/22/2021

" I am always pleased with the care I receive at Saybrook Dermatology "

 Eileen - 07/22/2021

" Thank you, Dr. Gray, for your care and kind explanations of every process. I always feel like I am in good hands with this fair Irish skin! "

 Martha - 07/20/2021

" Dr Gray was great. Very thorough and not overwhelming. Thank you "

 Janet - 07/18/2021

" Love this practice. Dr Higganson and staff are the best. Have recommended this practice to so many others. "

 Renee - 07/17/2021

" The office is always professional and always wonderful "

 Sarah - 07/17/2021

" The doctor provided me with answers that helped me plan my skincare for the future. I'm very grateful! "

 Carol - 07/15/2021

" Always a positive experience "

 Michael - 07/13/2021

" Very professional and quick to get me on my way. "

 James - 07/13/2021

" Receptionist did it all beautifully: cancelled one appt and made me a new one. Crisp, clear, no big deals for me to figure out. Well done, thank you. "

 Joann - 07/13/2021

" Britney is amazing and very thorough with a wonderful chairside manner! "

 Sarah - 07/13/2021

" I was very satisfied with all aspects of Saybrook Dermatology. I highly recommend "

 Marco - 07/13/2021

" We adore Brittney "

 Chester - 07/10/2021

" Thank you, Chet "

 Anthony - 07/09/2021

" Dr Higginson is a great doctor 🤕 "

 Frank - 07/08/2021

" Always courteous, polite, professional and friendly "

 Christopher - 07/08/2021

" Doc has good sense of humor. "

 Joyce - 07/03/2021

" My whole appointment went smoothly and my questions and concerns were addressed in a clear manner. My wait was reasonable. No complaints! Thank you! "

 Margaret - 07/02/2021

" Brittany and her assistant, Donna, provided excellent care. "

 Tahj - 06/24/2021

" Great staff and excellent service!!! "

 Robert - 06/24/2021

" Dr Gray is an extraordinary doctor but even a better person. She’s a good listener, answers all of your questions, and you never feel rushed. She has found several instances of skin issues that were resolved before they became serious. I am fortunate to call her my doctor. "

 Bonnie - 06/19/2021

" I think Brittany, the APRN, is excellent. She knows what she is looking at and explains it. She is very caring. "

 Jeffrey - 06/18/2021

" Thank you "

 Elizabeth - 06/18/2021

" Always easy and comfortable. Thank you all. "

 John - 06/17/2021

" As always, the team is first rate - courteous and professional.a "

 Lisa - 06/17/2021

" So grateful that Dr Higgins snuck me into her busy schedule. Losing tons of hair so suddenly is a very scary happening, and she was so reassuring to me. Thank you so much Dr. Your amazing, so happy I found you! "

 Julie - 06/11/2021

" I lobe this office. My dr Brittany is so professional! Also love heather. So caring and willing to help!! "

 Dana - 06/11/2021

" Brittany is so nice and personable. "

 Robin - 06/09/2021

" This was my initial visit. I was very comfortable with the Covid protocol and felt well cared for by each & every staff member with whom I interacted. I’ve already recommended you to a friend. Your effort to make your patients feel welcome and in good hands shows! Thank you. "

 Victor - 06/02/2021

" Very helpful great service great people Took a great care of me ☺️😊💘☺️😊 "

 Cordelia - 05/29/2021

" Check-in was efficient. Appointment was on time. Doctor answered the myriad questions I had. Everyone was courteous. "

 Lori - 05/27/2021

" Dr Beck very nice "

 Ronald - 05/27/2021

" Alicia Beck is Awesome! "

 Gerald - 05/26/2021

" Alicia is professional and helpful "

 Robin - 05/26/2021

" Very happy with my first visit and look forward to my next visit. "

 Judith - 05/22/2021

" Knowledgeable and courteous doctor and staff. Covid precautions were good to see. "

 Douglas - 05/22/2021

" Thanks Britney and Saybrook Dermatology 🙂 "

 Debra - 05/20/2021

" I’ve been waiting years for appointments to open to new patients. So worth the wait. Thank you. "

 William - 05/20/2021

" The doctors and other staff have been both excellent and friendly. No question from a patient goes unanswered or unaddressed. "

 Jamie - 05/20/2021

" My experience is always excellent here. Great staff! "

 John - 05/18/2021

" Excellent experience, high confidence in my doctor and my treatment. "

 Barbara - 05/18/2021

" Like the new checkout procedures. No waiting in line! Courteous call after our visit to schedule next appt. easier for us because I have our calendars ready and can check for availability. Thank Barbara Hodson "

 Diane - 05/16/2021

" I highly recommend your practice!👍🏼 "

 Brandy - 05/15/2021

" Everyone has been very courteous and professional! I was so impressed that my doctor referred me and I got a call to schedule an appt the same day from your office. I will definitely be recommending Saybrook Dermatology to everyone I know. "

 Kathleen - 05/15/2021

" Very satisfied. "

 Kathleen - 05/14/2021

" I have already recommended your practice and will continue to do so. This is what I was looking for and afraid I would not find. Dr. Higginson was recommended to me by Sandy Allard. "

 Joann - 05/13/2021

" Very efficient!! Dr. Was focused and information clear as to what I am to do. I look forward to returning and referring this practice going forward. "

 Kristina - 05/13/2021

" Great first visit. Alicia Beck is amazing, so thankful she was recommended by a friend! "

 Ronald - 05/13/2021

" Very courteous "

 Thora - 05/13/2021

" Everyone is friendly and professional I have been going to this practice for many years Dr Higgindon is the best. Found many pre cancerous lesions and a few more serious Over the years. Thora Colburn "

 Roselli - 05/12/2021

" Great overall experience "

 Robert - 05/08/2021

" Dr. Higginson and her staff are always very pleasant and professional. I highly recommend this practice! "

 Tais - 05/07/2021

" Very professional and personable staff. "

 Paula - 05/06/2021

" Very impressed with Dr. Alicia Beck. She pointed out a couple areas of my skin (face) that had never been noticed or noted by by previous out of state physician. She was extremely courteous and friendly while informing me about my diagnosis and how to treat it. I felt very comfortable talking with her. Time wait was minimal compared to other Dr visits. Everything seemed so organized and run efficiently fro desk receptionist to the Dr. and then the follow up via phone call. Very pleased with my care and overall visit. My "

 Ann - 05/06/2021

" Dr. Higginson has our highest regard. "

 Carol - 05/06/2021

" Thanks for making me feel comfortable and welcomed as a new patient! "

 Nancy - 05/06/2021

" Thank you for scheduling a new patient appointment so quickly. "

 Mary - 05/05/2021

" Dr Gray is professional. Courteous. Knowledgeable. Kind. A+. "

 Mary - 05/04/2021

" Dr. Gray was kind and patient with my elderly mother. "

 Maureen - 05/04/2021

" Donna was helpful with skype as I was clueless. Thank you , Donna for your very kind understanding. As always, Brittany,in my opinion prescribed the correct course of treatment with her usual expertise and sweetness. . "

 Lawrence - 04/30/2021

" Wish all medical experiences would be the same! "

 Chase - 04/29/2021

" Best experience I've had in a doctor's off! "

 Diane - 04/29/2021

" Always giving the best care!!! "

 Lynda - 04/27/2021

" Love Mary!! She explains everything, asks if I have questions (and answers them professionally) Mary asks how I am feeling and if I am comfortable with the results of my procedures and gives me thorough aftercare instructions. Tells me to make certain to reach out to the office if I need anything or think of any questions. Gives information about other options for treatments. I feel really comfortable with Mary at your office! "

 Kevin - 04/23/2021

" A clean, well-organized office with very professional personnel. "

 Michael - 04/22/2021

" Best run dr office anywhere "

 John - 04/17/2021

" Quick and thorough. "

 Tom - 04/15/2021

" Superior care as usual "

 John - 04/14/2021

" Need to move my wife, Trish, over to your practice. "

 Frank - 04/12/2021

" I have receiving medical services from Dr. Higginson since 2004 and she does an excellent job. "

 Joyce - 04/11/2021

" I appreciate friendly, courteous interactions when I am dealing with anyone. I also received an informative consult which I appreciated very much. I’m looking forward to more of the same! "

 Suzanne - 04/09/2021

" Thank you "

 Alicia - 04/09/2021

" Thank you for all that you do "

 Rosemarie - 04/03/2021

" Mary is very professional and caring "

 Chloe - 03/31/2021

" I continue to be very happy with Saybrook Dermatology, especially with the care provided by Dr. Gray, who is consistently warm, patient and informative. I will keep recommending the practice to friends. Thank you! "

 Barbara - 03/30/2021

" Dr. Gray has a wonderful bedside manner. I had a biopsy today and the whole experience was quick and painless. Dr. Gray talked me through the procedure and was professional and efficient. Sam was also very thorough and pleasant. "

 John - 03/30/2021

" Always great "

 Marvin - 03/27/2021

" The visit was handled with care for me the patient during this covid times. "

 Robert - 03/25/2021

" I trust Dr Gray "

 Roland - 03/25/2021

" Doctor Gray and her staff are the best. I have already recommended them to many people "

 Susan - 03/25/2021

" I always appreciate the quality of care That I receive . "

 Mary - 03/19/2021

" Excellent care "

 Karen - 03/19/2021

" Saybrook Dermatology is excellent in all areas. "

 Taylor - 03/18/2021

" The staff was great! They were so kind and made me feel extremely comfortable. "

 Deborah - 03/14/2021

" Dr Higganson is very kind, caring, professional and always in top the latest knowledge. Love that! "

 Tom - 03/13/2021

" Terrific care as usual Dr Higgenson may have saved my life "

 Anastasia - 03/11/2021

" Alicia is terrific with teens! Great disposition and relates well. "

 Carol - 03/09/2021

" The prompt attention to my reason for the visit was greatly appreciated. Also, the safety measures due to the Covid situation were excellent. "

 David - 03/09/2021

" Always consistent great care! "

 Jill - 03/05/2021

" So happy I found saybrook dermatology! "

 Pamela - 03/04/2021

" I most appreciated not being chastised for my prior sun exposure. Alicia Beck was extremely courteous, professional, helpful and informative. "

 Patricia - 02/24/2021

" Felt staff did great job making me feel safe "

 John - 02/24/2021

" A very greatful Thank You to you all for the job you do /jj "

 Andrew - 02/23/2021

" I was nervous about coming in but everyone was helpful and very understanding "

 Diane - 02/18/2021

" Excellent care was provided by all. "

 Mary - 02/14/2021

" Always very happy with the care given by Dr. Higginson!! "

 Julie - 02/14/2021

" True professionals! Highly recommend them! "

 Susan - 02/13/2021

" Alicia provides professional care snd a thorough body check. I trust her. "

 William - 02/10/2021

" Very professional and caring staff. Thank you. "

 Kimberly - 02/09/2021

" Appreciated dr g listening to my anxieties about my condition. "

 William - 01/30/2021

" Excellent COVID-19 safeguards in place... "

 Sarah - 01/30/2021

" Dr. Higgins is always professional and never makes me feel uncomfortable. She is through with her exam. I am very happy with her as my Healthcare provider. "

 Rosemarie - 01/29/2021

" I have always been pleased with Dr. Gray and her team! "

 Randy - 01/29/2021

" The office is very well run! "

 Claudia - 01/28/2021

" It was a great experience- the skin check was the best I ever had Very pleasant young lady who did it "

 Judith - 01/28/2021

" Everything was fine "

 Jill - 01/27/2021

" Dr. Gray and her team were, as always, patient, pleasant, reassuring, and informative. "

 Kathy - 01/26/2021

" I have been searching for a reason for my hair loss for a few years now. Dr. Gray took the time to explain to me exactly why injections were not an option. I did not like what I heard but her sincerity, kindness, and professionalism were appreciated. I will be back for skin checks. "

 Donna - 01/26/2021

" Everyone was very good. They explained everything. They made me feel comfortable and well cared for. They were professional. Enjoy would highly recommend them. My doctor is excellent. "

 Robert - 01/23/2021

" You guys are the best "

 Anthony - 01/21/2021

" Dr Higginson is a great doctor "

 Nadine - 01/21/2021

" Wonderful staff and Dr Higginson is always willing to answer question even if it is about a problem that doesn't pertain to that days appt, unlike other MDs, I have used in the past. She is very pleasant and still very professional. I alway recommend the practice to my friends. "

 Lisa - 01/20/2021

" The office is doing a good job with protecting everyone. Dr Higginson is great. "

 Linda - 01/16/2021

" The office was extremely coordinated from email to arrival. The staff was friendly and efficient. Thank you! "

 Grace - 01/16/2021

" Always a pleasure. Very professional staff, from the start of the appointment to the end, including the follow up appointment phone call. Thank you all!! "

 Laureen - 01/15/2021

" As alway a terrific experience! "

 Marion - 01/15/2021

" Always a good visit "

 Richard - 01/14/2021

" Excellent staff and Professional quality care! Thank you "

 Patrice - 01/14/2021

" Always a pleasant experience seeing Dr. Gray. With the covid set-up, everything was smooth, professional and safe! Thank you! "

 Magda - 01/13/2021

" Dr. Higginson is my favorite dermatologist! "

 John - 01/09/2021

" Dr Higginson is always professional and willing to take the time to answer questions. "

 Robert - 01/08/2021

" As always, excellent care. "

 Bette - 01/07/2021

" The staff is consistently friendly and professional. Dr Gray’s friendly manner and thorough explanations of the treatment plan and execution is always thorough and meaningful. She always welcomes questions. "

 Kathleen - 01/07/2021

" I love that Brittany noticed the redness on my face. I was so accustomed to it I didn’t think to mention it. Thsnks for the great care! Stay safe. "

 Maria - 01/06/2021

" Excellent experience as always. Caring and extremely professional Doctor Gray, physician assistant and clerical staff. Staff very concerned of keeping clean and sanitize all the working areas. Staff well equipped with the adequate protection. Thank you for taking the time to make my appointment very safe. "

 John - 12/31/2020

" Alicia Beck is a superb Physician’s Assistant who provides excellent care. She is courteous, cheerful, and informative. My visit was efficiently executed by the entire staff. Well done. "

 Susan - 12/31/2020

" Very caring and thorough "

 Nancy - 12/30/2020

" Terrific experience having a TCA peel. The procedure was explained in details and care and attention was given to each step of the procedure. Highly recommend it! "

 Brian - 12/26/2020

" Everything was perfect as I knew it would be! Alicia was as always very nice and explained everything to me that was easy for me to understand! Thank you very much! "

 Cheryle - 12/24/2020

" I trust this physician. The environment is safe and friendly. "

 Gary - 12/23/2020

" As always, Alicia Beck is professional and knowledgeable and helpful. She explains things well and also teaches about conditions and concerns in a concise and understandable manner. "

 Brooks - 12/23/2020

" After an initial miscommunication which was entirely my fault, the visit, the diagnosis and the treatment went extremely well. I would unhesitatingly recommend Saybrook Dermatology. "

 Robert - 12/22/2020

" I have been a patient of Dr Gray’s for many years. Her professionalism and expertise have found a number of issues that she either addressed or recommended the appropriate doctor/surgeon. She never rushes the spot., she answers all my questions with the right level of detail, and I trust her judgment. She also has a wonderful and caring personality, and her cheerfulness has resulted in me calling her Dr Sunshine (Gray is not her personality 😉). "

 Julie - 12/22/2020

" Brittany was amazing "

 Karen - 12/19/2020

" Gabby has always been very helpful with issues for myself and daughter. I encounter MAs due to my job, and Gabby is a top tier talent! "

 Cheryl - 12/19/2020

" Your safety protocols are outstanding. "

 John - 12/18/2020

" Very professional and efficient. Highly recommend. "

 David - 12/17/2020

" I could not be happier with a cure I receive at Saybrook dermatology and Dr. Higginson. "

 Angie - 12/17/2020

" I just wanted to say thank you for you excellent service! "

 Judith - 12/17/2020

" I felt very fortunate to get an appointment on very short notice. My PCP was very concerned about a wound on my leg. Dr. Gray is wonderful. "

 David - 12/12/2020

" Dr Beck was very thorough, personable and professional. Thank you very much! "

 William - 12/10/2020

" Always top quality care! "

 Richard - 12/10/2020

" Very good experience as always, thank you! "

 Jill - 12/09/2020

" Dr. Grey and her staff and wonderful! All are very kind and friendly. Dr. Grey explains everything and answers all of your questions. "

 David - 12/09/2020

" Always an excellent experience! "

 Meghan - 12/08/2020

" Brittany the PA is phenomenal, both my kids acne resolved under her care. "

 William - 12/07/2020

" Very accommodating on short notice. "

 Maureen - 12/05/2020

" I was happy to be able to get in to see Dr Higginson the same day I called. I always feel like a valued patient at this practice, "

 Alice - 12/04/2020

" This was my first time there, and I was very pleased "

 Diane - 12/03/2020

" Professional and caring "

 Lisa - 12/03/2020

" Alicia is kind and brilliant-perfect combination for healthcare. "

 Amanda - 12/02/2020

" I am new to Saybrook Dermatology so wasn't sure what to expect. The experience was efficient and personal, despite these trying Covid times. Thank you. "

 Robert - 12/02/2020

" The best. "

 Ruth - 12/01/2020

" I felt safe and thought the care was great. All my questions answered. "

 Richard - 11/28/2020

" Staff all around is very good and makes the process simple and straightforward. "

 Ann - 11/26/2020

" All covid guidelines followed. I felt very safe. "

 Robert - 11/26/2020

" Everyone I came in contact with was very pleasant. "

 Earline - 11/23/2020

" Alicia Beck is fantastic!!! "

 Mary - 11/22/2020

" Saybrook Dermatology made every effort to keep everyone safe during this time of Covid. Staff are always professional and caring. "

 William - 11/21/2020

" Great doctor great practice "

 Kevin - 11/20/2020

" Brittany is excellent "

 Marion - 11/20/2020

" Always excellent "

 Edward - 11/18/2020

" Good job handling pandemic risks. "

 Nancy - 11/17/2020

" I have always been comfortable with Dr. gray as my doctor and she has always provided me with information and what to expect next. "

 David - 11/14/2020

" Alicia is knowledgeable, professional, and just plain terrific. Checkout via follow-up phone call is really smart. "

 Paula - 11/13/2020

" I am new to practice and very happy I chose Saybrook Dermatology as my new Dermatologist. My dermatologist retired leaving me looking for a replacement. "

 Patricia - 11/13/2020

" Brittney and the rest of the staff were very courteous and friendly. I would highly recommend this practice. "

 Frank - 11/12/2020

" I have been a patient for about 16 years and I have been very happy with the courteous service and excellent care. Thank you. "

 Susan - 11/12/2020

" Alicia is exceptional!! "

 Alice - 11/11/2020

" I have never had anything other than a positive experience at Saybrook Dermatology. This particular appointment was with Mary, who I trust with my face and helping me take the best care of it that I can. "

 Meredith - 11/11/2020

" I've always had a fantastic experience with this practice. "

 Janice - 11/10/2020

" Very safe checking and out process Felt very comfortable, almost normal! "

 Robert - 11/10/2020

" Couldn’t be happier "

 Raul - 11/06/2020

" I want to thank the staff & Dr. Higginson for attending to me even though I arrived late for my appointment. "

 Mary - 11/05/2020

" I already recommended family members. I love my doctor. She is kind and knows her patient’s issues. I prefer a woman doctor. The staff is knowledgeable. Just today I had a question. Important to me. I received a speedy response from the nurse. The office is spotless and Dr Gray personally disinfected the door when our visit was over. She gets an A+. The nurse who came to our car to take my temp and ask questions was excellent. Professional. I regret that I am afraid of pain but I am in the. Wry best of care. Wonderful at Saybrook Dermatology. The nurse who takes me first and checks meds is knowledgeable. "

 Anastasia - 11/05/2020

" Alicia Beck excellent and great with teens "

 Lauren - 11/04/2020

" It was a quick diagnosis but the doctor helped clear up all my concerns "

 David - 11/04/2020

" I recommend Dr. Gray to all my summer friends who are moving here full time. "

 Lori-An - 10/31/2020

" Love, love, love Alicia Beck! Lo ed Gabby too❤❤ "

 Joseph - 10/29/2020

" Always a pleasure. Well organized. Short waiting time. Friendly staff. "

 Kathleen - 10/28/2020

" Appointment was with Mary She does a outstanding job every session I appreciate not only her professionalism but her friendly manner "

 Robert - 10/24/2020

" Excellent care and service. "

 Janet - 10/23/2020

" Always a great experience. Long time patient. "

 Lawrence - 10/21/2020

" Check in and visit handled perfectly. Impressed with concern for patient and provider health and safety. "

 Marilyn - 10/20/2020

" Such a pleasant team. It was a very good experience "

 Ann - 10/20/2020

" Dr. Gray and staff are terrific! I always have an excellent experience in the office and would definitely recommend to others. "

 Robert - 10/18/2020

" My experience with Dr Higginson is one in which you always feel that she is genuinely interested in your health and well-being. Her manner is relaxed and professional. "

 Gretchen - 10/17/2020

" Very courteous staff "

 Sarah - 10/16/2020

" Mary is terrific! Thorough and personable "

 Betty - 10/16/2020

" I felt very COVID protected. Thank you "

 Rosemarie - 10/15/2020

" I love Dr Gray😊 "

 Victoria - 10/14/2020

" I love Alicia. She is the only person I ever want to have as a dermatologist. "

 Paula - 10/13/2020

" My first visit to the practice during Covid and they were very cautious and helpful. Glad to be a new patient. "

 Kenneth - 10/09/2020

" Brittney was great. Explained everything very well. Highly recommended. "

 John - 10/09/2020

" Great vist: efficient, courteous, and effective. thanks! "

 Dennis - 10/07/2020

" I feel very confident with Saybrook Dermatology "

 Gemma - 10/06/2020

" While I’ve always received top notch service from everyone at Saybrook Dermatology, I was particularly impressed during my recent visit. The team’s execution of COVID 19 protocols was exemplary—efficient, effective and sensitive to patient’s experience as we all learn to navigate the unique challenges presented by this pandemic. Thank you! "

 Lynne - 10/06/2020

" Dr Gray did a great job balancing out her professional responsibilities without making me feel horrible and not want to come back due to my having spent much of the summer in the sun. Thank you!! "

 John - 10/03/2020

" Brittney was very professional and very informative on everything she did on me. I felt very comfortable with everything she explained to me and just what she was looking for! I also thought waiting in parking lot instead of going in to waiting room was a great idea and being asked questions out in your car and being called to come in and go directly to the examining room! I was very impressed how safe they made me feel ! "

 Richard - 10/01/2020

" Everyone at Saybrook Dermatology is so supportive and professional, thank you! "

 Shane - 10/01/2020

" Very well-run organization "

 Janet - 09/30/2020

" Especially in this age of Covid, great thought was given to a very positive experience. This practice shows real concern for its patients. "

 William - 09/29/2020

" You all are great! "

 Debra - 09/26/2020

" Very happy with PA Alicia "

 Ellen - 09/25/2020

" In this weird time of Covid I was very pleased with the precautions in place and clear explanations as to how to stay safe entering and exiting the office. "

 James - 09/24/2020

" Excellent, professional health care: thank you. "

 Gary - 09/20/2020

" Alicia Beck is pleasant, thorough and professional! Highly recommended. "

 Raymond - 09/18/2020

" Excellent care and good personal interaction. "

 Joan - 09/18/2020

" My first experience here left me with complete confidence in De Higginson and Saybrook Dermotology "

 Anthony - 09/13/2020

" Dr. Is great 😊 "

 Jane - 09/12/2020

" I am well pleased with Saybrook Dermatology and Aiicia Beck. My husband and Mother-in-law also see Alicia at my recommendation. Even with the Covid restrictions and uncertainties, my view of the employees and the protocols are very high. "

 Joyce - 09/11/2020

" Office did a good job answer all my question about my care "

 Eileen - 09/11/2020

" I am always treated kindly and with respect. Everyone is professional and friendly. "

 Lawrence - 09/10/2020

" I felt safe and well taken care of. "

 Keith - 09/09/2020

" Excellent check in and check out plan. "

 Carol - 09/08/2020

" Dr. Gray is very personable and thorough. I feel that I could call her practice and get any question or concern answered and addressed very quickly. "

 Michael - 09/05/2020

" They were on time and thorough. "

 Logan - 09/04/2020

" Excellent customer service! "

 Jo-Ann - 09/04/2020

" During this pandemic I felt safe to be in their office! It’s clean, and very organized! Your temperature is taking before entering and questions asked before going in. "

 Mary - 09/03/2020

" Please let me know when you are accepting new patients. I want to get my husband in. "

 Katheryn - 09/03/2020

" I have absolute trust in the quality of care I receive at Saybrook Dermatology, and am grateful also for the superior service and attention that they provide. Thank you. "

 Ronald - 09/02/2020

" Very organized and helpful. "

 Jeffrey - 09/02/2020

" Appointment & COVID-19 logistics executes very well! "

 Joel - 09/02/2020

" Great and courteous and usual "

 Kathleen - 09/02/2020

" Very satisfied with everything "

 Michael - 09/01/2020

" An incredibly professional office. I especially appreciate attention to COVID prevention efforts. Thank you, Michael "

 Gabriela - 08/27/2020

" Thank you All... for your services "

 Mary - 08/26/2020

" Dr. Gray explains any treatment in terms that are understandable. All questions are addressed. "

 Eric - 08/26/2020

" Timely prompt appt. Great care from start to finish. Thx "

 Leslie - 08/23/2020

" Dr. Gray’s office maintains great care with a very good sense of care and professionalism "

 Michael - 08/21/2020

" Thanks. "

 Marie - 08/19/2020

" In these trying times, the procedure that was obviously thought out in detail was exceptionally well done and made me feel very comfortable and safe. "

 Thomas - 08/14/2020

" I felt very safe with all of your COVID precautions! "

 Kyle - 08/12/2020

" We were very pleased and comfortable in your office. Alicia Beck is an excellent PA and she really took her time with my son and answered all our questions that had. I would highly recommend your office to family and friends. Thank you! "

 Magda - 08/12/2020

" I like my doctor & I will be back next year for my annual exam. "

 Alan - 08/11/2020

" Most appreciate your providing a prompt appointment for me! "

 Jean - 08/09/2020

" This was my first visit. I feel very comfortable that my care will be in very good hands and I appreciate the excellent communication of each person I saw. "

 Kathryn - 08/05/2020

" Very easy check in and short wait time. "

 Julie - 08/04/2020

" Like I have said before the whole staff are WONDERFUL!! "

 Rachel - 08/04/2020

" Very impressed with cleanliness. Best I've seen so far. "

 Betty - 08/01/2020

" During Covid it seemed that they did everything right with my safety in mind. They are terrific , always! "

 Ada - 07/31/2020

" Dr gray and Mary are the best!!! "

 David - 07/31/2020

" As always, great care and service "

 Judith - 07/30/2020

" Have always been pleased with treatment by Dr. Gray. "

 Pamela - 07/29/2020

" Dr. Gray was very professional and friendly. "

 Carol - 07/28/2020

" COVID-19 has changed protocols but the experience remains excellent. "

 Jane - 07/28/2020

" Many thanks "

 Molly - 07/28/2020

" I always look forward to my appointments at Saybrook Dermatology. "

 Raymond - 07/21/2020

" Everyone was pleasant and professional the entire time I was there. Safety precautions were observed during my entire visit. Would highly recommend this office to family members and friends. "

 Carol - 07/18/2020

" A great experience. Love Alicia. She's great. "

 Robert - 07/18/2020

" Very happy with Old Saybrook Dermatology "

 Hazel - 07/17/2020

" Great care and attention to enforcement of covid 19 safety protocols for both patients and staff. I felt very safe being there for my appointment. All areas covered from prescreening, office entry, exam room protocols, and Office exit process. Thanks for keeping us all healthy and safe! "

 Jill - 07/17/2020

" As usual, dr gray is diligent, compassionate, direct, clear, reassuring, approachable, and knowledgeable. She’s such a wonderful dr and I whole heartedly trust her!! "

 Cheryl - 07/16/2020

" I appreciate all the precautions you followed to keep patients and staff safe, as well as the face shields used. Bravo to you. World class operations! "

 Ferris - 07/16/2020

" Excellent Felt very say Excellent Doctor and Staff "

 Russell - 07/16/2020

" Top notch! "

 Patricia - 07/14/2020

" I was sorry that Sarah was no longer there, but I received excellent care from Brittany. "

 Maureen - 07/11/2020

" The PA did a great job and was very personable. Brittany also was very skillful with the biopsies. The nurse was sweet and friendly. "

 Carolyn - 07/09/2020

" Thank you. "

 Audrey - 07/07/2020

" I felt very safe and cared for "

 Jo-Ann - 07/03/2020

" The Covid pandemic made is more challenging, like waiting i ones car to get called in. They had everything organized and it was a smooth transition from car to dr. We did not check out , they will call us for any follow up visits! "

 Thomas - 07/02/2020

" I have recommended Saybrook Dermatology and Dr. Higginson to several people. "

 John - 07/02/2020

" Always a pleasant experience "

 Judith - 07/01/2020

" The covid 19 protocol was very reassuring "

 Maria - 07/01/2020

" I felt very safe & well care. Facility as always very clean & well equipped to make sure staff & patients are protected against the virus. Thank you, "

 James - 07/01/2020

" Everyone was very professional with the way they came out to take your temperature, they called me in really quick. The doctor talked to me about the problem I had, and explained what she was going to do. I would recommend them fully. "

 Catherine - 06/30/2020

" Under the COVID-19 circumstances things went fine. Didn’t have much interaction with any staff. Dr was efficient and answered my questions. "

 Wayne - 06/27/2020

" Very clean & organized. Felt safe with covid 19 protocols. 1/2 hour late with my appointment. Great group of people. I've always felt that medical field is horrible with appointments. In my business if your late you get fined $300.so besides time I am very thankful for all of them. Thankyou. "

 Robert - 06/26/2020

" Dr Gray (aka Dr Sunshine) is always thorough and knowledgeable in her examinations. Her positivity makes her not just my favorite doctors but also one of my favorite human beings. She has identified a number of spots that needed to be removed before they became serious and I thank her for the attention she gives me twice annually. She gives me confidence when I leave her office that my health is in good hands. "

 Carolyn - 06/26/2020

" Staff was efficient and courteous, and appointment was on time and very quick. "

 Philip - 06/24/2020

" Very professional and yet personal. "

 Gregory - 06/23/2020

" A very pleasant and edifying experience "

 Noreen - 06/21/2020

" I drive quite a distance for my appointments and I’m happy to do so. Alicia is very good at what she does, I appreciate her confidence in the advice she gives, her check ups are always very thorough and I feel I’m in good hands. "

 Kathleen - 06/19/2020

" Mary does an excellent job- very careful and thorough "

 Frederick - 06/18/2020

" I have been a patient of Dr. Gray’s for a few years. When my husband started having skin issues, I called the office. When I explained what was happening, they said they would speak to the doctor and call me. They called the same day and saw him two days later. I know they had squeezed him in. Everyone couldn’t have been nicer. I highly recommend this practice "

 David - 06/17/2020

" Dr Higginson and her team are the best!! "

 Patricia - 06/16/2020

" I am very happy with Dr. Gray! She does an excellent job! "

 Frank - 06/16/2020

" I think Doctor Higginson is the best. "

 Julie - 06/12/2020

" Dr Brittany was wonderful! Heather who I spoke to on phone was professional and polite! Great office! Julie "

 Diane - 06/11/2020

" Everyone was organized, calm, polite, and efficient. "

 Michael - 06/10/2020

" Everything went fine. The staff is doing their best dealing with the current situation. "

 Peggy - 06/10/2020

" Wonderful experience as always. "

 Joan - 06/10/2020

" Mary is the person that I saw. As always.she is professional and courteous. Thank you for your interest and concern. "

 Tom - 06/09/2020

" Long standing patient superior care "

 Janet - 06/06/2020

" Always have a wonderful experience with the Practice. Dr Higganson and her staff are great. I have been going for years and have told many friends about the Practice. Dr Higganson is an excellent clinician, very thorough and spends as much time with me as required. Additionally, she is quite thorough in her explanation of any area of concern. "

 James - 06/06/2020

" Thank you "

 Silvana - 06/06/2020

" Dr. Grey was wonderful. She was down to earth and made me feel very comfortable. Support staff was very courteous and professional. They took necessary precautions due to Covid-19. I truly appreciated it. "

 Judith - 06/05/2020

" Very professional and caring during these unprecedented times. "

 Alison - 06/04/2020

" Everything worked out perfectly! Patient care was handled courteously. I felt very safe coming in for an office appointment. "

 Gayle - 06/04/2020

" I always feel very comfortable in this office. Very nice people all the way around. Feels like family ❤️ "

 Peter - 06/03/2020

" Very happy "

 Ann - 06/03/2020

" I was very impressed with how Dr. Gray and the office handled the Covid protocol. It was very organized, the instructions were clear, and I appreciated the overall concern for everyone’s safety. This was the first nonvirtual doctor’s visit I had had, so I was a bit nervous! Thank you making this a comfortable process for your patients! "

 Richard - 06/03/2020

" Thanks for handling these challenging times with aplomb. "

 Laurie - 05/28/2020

" Thanks for making things as safe as possible in the midst of the pandemic! "

 Amira - 04/18/2020

" Every time I come I always have good experience. The service is great and everyone is very nice. I would definitely recommend this place to my friends and family. "

 Courtney - 04/18/2020

" The flow of this tele-medical appointment and all health professionals involved was excellent. My daughter’s appointment Via face time went very well and by the next day had received her medication. I feel this was an efficient way to handle her appointment and stay in course with the objectives "

 Julia - 04/15/2020

" I love that you are doing the telemedicine calls! It’s a safe way to “be” with the doctor! Keep up the excellent work! "

 Emily - 04/08/2020

" Always a pleasant experience at Saybrook Dermatology from the front staff reception to the doctors and PAs. Kind, compassionate and caring office. Highly knowledgeable doctor’s. I always recommend this office to others. "

 Cynthia - 03/27/2020

" I have been a patient for a couple of years and have always had a great experience and this visit was the same. "

 Charles - 03/26/2020

" Because of Coronavirus issues, this was a telemed visit. Dr Gray and her staff made it work. "

 David - 03/21/2020

" I am very grateful to have had such caring service at a time when things are so trying for the medical community and the public. "

 Rosalie - 03/17/2020

" The provider was recommended by a close friend. I’m so happy to find a dermatologist that I feel comfortable with. This is my go to place for all my future dermatology needs. I’ll definitely recommend this practice to others. "

 Delores - 03/13/2020

" Alicia is the best!! "

 Gary - 03/05/2020

" Alicia Beck is a prize. Very professional, knowledgeable, thorough, and pleasant. She patiently answered all my questions, addressed all my concerns, and educated me about my condition. It’s refreshing to say that at no time did I feel rushed. She also took the initiative to contact and educate the people at my primary physician’s office regarding preventive measures for older patients. Thanks again Alicia! "

 Maureen - 02/27/2020

" I have recently returned as a patient following a few years’ absence (due to change in insurance coverage). I am very happy with my experience and hope to be able to continue with the practice for many years to come. "

 Hunter - 02/27/2020

" Alicia is wonderful!! "

 Susan - 02/26/2020

" Everyone is so pleasant and professional from the receptionist to the check out clerk. Alicia makes me feel very comfortable. "

 Courtney - 02/22/2020

" Very happy with care my daughter is receiving and the attention from the safe. We will continue to use and refer friends to this dermatology practice "

 Frank - 02/21/2020

" I have been receiving treatment from Dr. Higginson for 16 years and I think she is an outstanding practioner. "

 John - 02/20/2020

" I believe the care at Saybrook Dermatology is Excellent, and Dr. Higgenson is highly competent, professional, thorough. "

 Bette - 02/19/2020

" The staff is professional, courteous, and friendly. Dr Gray was happy to answer my several questions and she showed concern for my recent serious health issues. Dr Gray is the quintessential “good doctor.” She is caring and explains procedures thoroughly from what can be expected to post-procedure care. "

 Karen - 02/18/2020

" Always a good experience in this office. Everyone is professional. I think Dr. Grey is the best. "

 Cathrine - 02/13/2020

" Sarah is great. Always listens and is very caring. "

 Jean - 02/12/2020

" Almost no wait time! Always go on my lunch hour so it’s perfect! Dr Higginson is great! Mary also. "

 William - 02/11/2020

" Thank you very much for the great visit and treatment. "

 Paul - 02/07/2020

" I really appreciate that appoints are typically completed on time and the staff is great. "

 Rosemarie - 02/06/2020

" Everyone is always great "

 Mary - 02/04/2020

" I appreciate Dr Gray and feel comfortable at the office. Procedures go quickly. "

 Donna - 01/24/2020

" Staff is very good and professional. Dr. Is excellent. She explains everything. Makes you comfortable and answers and explains everything. I would and have recommended her to my friends. "

 Lynda - 01/24/2020

" Always receive wonderful care at Saybrook Dermatology! Mary is a great esthetician and always explains the best options for skin care. "

 Thomas - 01/22/2020

" Thank you. My wife recommended Dr Gray. I was pleased. She was efficient and completed my procedure fast. "

 Robert - 01/19/2020

" I have been going to you guys for many years and have always had a good experience Dr. Higginson Is wonderful "

 Dennis - 01/10/2020

" Always a pleasure when I have an appointment. "

 Patricia - 01/10/2020

" Sara Overmoyer is always professional, courteous and open to discussion. The office is well run and I am consistently pleased with the experience "

 George - 01/10/2020

" Sarah and the other staff at Saybrook Dermatology are excellent. I thoroughly enjoy my visits and feel I get excellent medical care. "

 Joyce - 12/20/2019

" Love Alicia! "

 Alanna - 12/19/2019

" Very pleased my visit was because I didn’t like previous dr and felt they weren’t thourough I am so satisfied with my switch to dr higginson very thourough wish I had joined this practice earlier very satisfied "

 Gale - 12/19/2019

" Very professional, courteous, listened to my concerns. I have complete trust in this organization. "

 Nora - 12/17/2019

" Sarah is the best!!! "

 Jeffrey - 11/30/2019

" It’s a pretty well run outfit; everyone seems to be on the same page. Rare, these days... "

 Robert - 11/29/2019

" Excellent service. "

 Christopher - 11/28/2019

" Dr. Gray is a gem and is so thorough with her examination. I truly felt I was given wonderful personalized care. "

 Liz - 11/28/2019

" This day it was important to be out on time and I was well cared for while making it to my next commitment on time. Thank you. "

 George - 11/08/2019

" Sarah Overmoyer is an excellent healthcare provider. I really enjoy talking to her and getting her medical advice. I think she’s very knowledgeable and caring. "

 Diana - 11/06/2019

" Thank you so much, you were so patient and kind always. So wonderful with my daughters too .thanks again!! "

  - 10/24/2019

" Excellent care and service. That’s why I go there for my medical concerns. "

 Ellen - 10/10/2019

" I was first treated by Sarah when she was practicing in New London; I lived in Westerly then. I am now driving from Southington soley for her care. You are truly lucky to have her in your group. "

 Deborah - 10/03/2019

" Would never change this office "

 Joyce - 10/01/2019

" I have always had excellent care given by respectful, knowledgable a kind staff. "

 Carl - 09/29/2019

" Dr Gray rocks! The best "

 Meredith - 09/20/2019

" This was a positive experience in every possible way and staff was very professional and welcoming "

 Catherine - 09/20/2019

" Thank you! "

 Barbarajean - 09/15/2019

" Sara is outstanding! "

 Mary - 09/07/2019

" A routine check up - very efficient office staff all around. "

 Barbara - 09/07/2019

" Was impressed and happy with my appointment especially with the amount of time Dr Higginson spent with me. Loved your receptionist- very professional but also very friendly. Thank you! "

 Cynthia - 09/06/2019

" Dr Higginson was excellent. Although she couldn’t treat me, she still took the time to explain Why and had her office call another physician for my needs. I highly recommend dr. Higginson. "

  - 09/05/2019

" I value and trust Alicia. Very precise and knowledgeable "

  - 08/30/2019

" Got in very quick everything was organized and everyone was very nice "

 Michael - 08/28/2019

" Dr. Jennifer Gray is the nicest Doctor I have ever met. Very pleasant, informative and very knowledgeable of her field of practice. I would definitely recommend her. "

 Joan - 08/23/2019

" Very pleasant office staff "

 Mary - 08/21/2019

" Dr Grey was extremely helpful answered all of my questions, very clear with instructions. "

 Guy - 08/20/2019

" Great professional people "

 Gregory - 08/13/2019

" Very professional office. "

  - 08/08/2019

" Great staff, caring professionals. I have referred my husband to Saybrook Dermatology after my excellent experiences here "

 Gail - 08/08/2019

" This is one of the most efficient medical practices I have ever been to. They are always respectful of my time. Staff is always courteous. "

 Lianne - 08/07/2019

" I have recommended Dr. Higgenson to many of my friends "

 Jonas - 08/07/2019

" If all physicians ran their practice and business like this, the medical care would be a whole lot better. "

 Kathryn - 08/02/2019

" Wait time was 20 minutes "

 Dianne - 08/01/2019

" I am grateful to be a patient of Dr. Higgenson. I have always trusted her expertise, care and guidance. "

  - 08/01/2019

" Alisha and her assistant very friendly and makes you feel comfortable. Their knowledge and concern puts you at ease. I'm very pleased I chose this practice. "

  - 07/31/2019

" We love our dermatologist! "

 Elizabeth - 07/31/2019

" I have seen Mary for a consultation and one appointment-already very knowledgeable and helpful for skin problems I have struggled to solve)& "

 Sydney - 07/30/2019

" All the staff is courteous and quite friendly!! And very professional. "

 Rosemarie - 07/27/2019

" Mary G. is very professional and puts you at ease. Have already recommended her to three people. Love the whole practice "