Recent Reviews

 August 12, 2020

" Staff was professional and quick to get me moving through from start to finish. "

 August 11, 2020

" Very courteous and professional. Knew their job well and did them efficiently. "

 August 10, 2020

" Fifth this virus going on they were very efficient and cleaning up after every one was seated or it was a very good clean environment thank you for looking out for us keep up the good work "

 August 8, 2020

" Sherperd Eye Clinic got me in quickly and was accommodating to my schedule request. Care is always top notch even in the midst of a pandemic! Dr Bylsma is always courteous, clear & concise while interacting with patients. "

 August 7, 2020

" Excellent care and service. Thank you Dr. Bylsma and staff! "

 August 7, 2020

" I was worried about my recent lens replacement because my eye felt hot and the doctor very kindly checked it out and made me feel comfortable even though I was totally fine and took up his time for nothing! They are very friendly and responsive and give excellent care. "

 August 6, 2020

" Staff are friendly, extremely well-groomed, skilled, and excellent communicators. "

 August 5, 2020

" I got there early and someone was there to help me. They logged me in and made sure I was comfortable until the Doctor came. The staff was very helpful and took care care of everything. "

 August 5, 2020

" Very good ���� "

 August 5, 2020

" I have been to shepard eye center several times the staff there is amazing!! "

 August 5, 2020

" Very helpful and friendly. "

 August 4, 2020

" Everyone there was awesome "

 August 4, 2020

" Received my usual excellent eye care by Dr, Sedeek & Staff. "

 August 2, 2020

" Your facility and its Staff are superb! I'm glad you asked for my opinion, because I wanted to write you! First of all, I was glad you were employing Corona Virus protocals throughout my visit. Each employee I came in touch was wearing a mask, was very polite, knew their specific job, was dressed very well (expecially the young men!), and moved me from one section to the next with great efficiency. Your facility is quite impressive. Every part of it is beautifully decorated - very classy! My eye doctor is excellent (can't remember his name, with my poor memory at 75 yrs. of age!) He was personable, very knowledgable, and went thru all of his tests with great efficiency. After I left, I finally realized I had left my cell phone at your place. I called back and found out that someone had turned it in - thank goodness! I returned later to pick it up. Whew! I drove back and picked it up - very relieved. Thank you! Annette Taulbee 905-878-2627 "

 August 1, 2020

" Dr. Ragui Sedeek is outstanding and a tremendous asset to the Shepard Eye Center. "

 August 1, 2020

" Dr. Zarnegar and his staff always exceed all expectations. They take the time to go over everything with you very carefully and meticulously. They have taken all precautions necessary for your health and safety. I would highly recommend Dr. Zarnegar and his staff for your optical needs! "

 July 31, 2020

" Well, everything I wanted to know was explained. Thank you! "

 July 31, 2020

" The Santa Maria facility is ideal: beautiful despite being obviously clinical. It gives the patient a sense quality and serenity. The Santa Maria staff is wonderful: professional and caring. The nurses explain each step; a follow-up nurse called the following day post surgery for a verbal check-up. And Doctor Goodman not only does a great job but is truly a kind individual that cares about his patients on a personal level. I couldn't be more impressed with the overall service. Thank you. "

 July 31, 2020

" Thank you to the staff and doctors at Shepherd Eye Center. Everyone is professional and always very pleasant. The staff at the surgery center are amazing. I felt I was given the best care before, during and after my eye surgeries. Stephenie "

 July 31, 2020

" good efficient service by all, thank you "

 July 31, 2020

" Becky was professional and very informative "

 July 30, 2020

" Le docteur était magnifique "

 July 29, 2020

" It appears that you overbooked. It was over an hour past my appointment time before the doctor saw me. "

 July 29, 2020

" Natalie is knowledgeable and friendly. She is working with me to figure out my contact lens Configuration, so that I can have both reading and distance capability. "

 July 29, 2020

" Special care given by all the staff! "

 July 29, 2020

" Very happy that they speak Spanish my mom is a Spanish speaker only she said that everyone their very friend �� "

 July 29, 2020

" Excellent service. "

 July 28, 2020

" The nurse who did the first part of my eye exam was cordial and attentive; she listened and answered my questions as well my concerns. Then, Dr Goodman came introduced himself; he continued the eye and also asked if I had any questions or concerns. Great doctor. "

 July 28, 2020

" Maria Zarate was so friendly, knowledgeable and patient. Her and Dr Zarnegsr made me feel confident that my procedure will be great! "

 July 28, 2020

" Dr Franta is very nice and personable. He takes time to answer questions. "

 July 28, 2020

" Dr and staff were really professionals, the care provided was excellent. "

 July 25, 2020

" Everyone was considerite, kind and helpful, especially The doctor. Thank you, Mary Goodspeed "

 July 25, 2020

" We received great quality service and care. Thank you for all you do for the patients and the community. "

 July 24, 2020

" Everyone is very helpful and informative. "

 July 24, 2020

" The appointment went very well and I was very satisfied with the care provided. "

 July 23, 2020

" I went in as a walk in on 7.22.20. The staff was accommodating And very professional. "

 July 23, 2020

" Test for everything was very good and everyone was very friendly and helpful. I would recommend anyone to try you first "

 July 23, 2020

" The office and medical staff were amazing, as always! I especially appreciated the attention to cleanliness and social distancing. Thank you for always taking such good care of us! "

 July 23, 2020

" Everyone was wondeerful. "

 July 22, 2020

" Very good covid precautions used by all staff Always efficient. dr Blysma excellent professionally And surgeon "

 July 18, 2020

" I've been going to Shepard Eye Center for years and have been satisfied with their service every visit. Great job to the Doctors and Staff members. Thank you Bridgette Dennis "

 July 18, 2020

" My appointment was for only one test, and no doctor visit. It was done very efficiently by staff and out in no time. I also appreciated the precautions being done to stop the spread of COVID 19. "

 July 17, 2020

" Everyone was friendly and helpful "

 July 17, 2020

" Exceptional care and attention given to sterilization by Carol. "

 July 17, 2020

" Thank you! The contact specialist addressed my problem successfully! "

 July 16, 2020

" I had a eye infection start quickly and needed to see the doctor and was able to see my doctor the day I called. I very much appreciate that fast attention and help. "

 July 15, 2020

" Dr. Franta is an excellent doctor! Staff was also very good. Will never hesitate to go into this office. "

 July 15, 2020

" Staff was friendly and helpful...all in all the appointment went very good. "

 July 15, 2020

" The entire staff at Shepherd Eye Center is very professional and friendly, It make the experience a true joy . Thank you so much. "

 July 15, 2020

" I felt very comfortable with everyone. The Center is doing a great job dealing with the virus for safety. "

 July 14, 2020

" All staff were friendly, polite and helpful "

 July 11, 2020

" Me encanta iir. amis sitas.son mui amables .todos "

 July 11, 2020

" Staff is very helpful and informative, a pleasure to deal with. "

 July 10, 2020

" Everyone from the front desk, to the techs to the doctors followed all appropriate safety protocols, and still remained professional and efficient. "

 July 9, 2020

" Safe very efficient "

 July 8, 2020

" Everything was very efficient and very clean. "

 July 8, 2020

" Extreme care taken to protect everyone during coronavirus. Efficient & friendly staff. Doctor very kind & informative. Excellent visit! "

 July 8, 2020

" The staff were very helpful and professional.They seem to enjoy their work and they are very good at what they do. The doctor is excellent, explains the problems clearly. "

 July 7, 2020

" Muy buen servicio y todas mis preguntas fueron contestadas y yo les recomiendo tuvieron mucha precaución de q nos chequiaro para saber si no hemos tenido el corona virus "

 July 7, 2020

" Everyone was very professional, helpful and courteous. Dr. Franta is amazing! The receptionists did a great job at checking me in with this on going pandemic. "

 July 4, 2020

" Everyone was friendly, service was quick, social distances observed Very nice and comfortable. "

 July 3, 2020

" I am so happy I was seen at Shepard Eye Center. initially I went to another organization and did not feel comfortable with the diagnoses. Therefore, I came to Shepard Eye Center where I felt confident in the provider’s diagnosis. From the time I walked in the door until I was discharged from my appointment, I felt a sense of security and was well taken care of. Thank you so so much for providing outstanding professional services. With gratitude "

 July 3, 2020

" The staff and doctors are always professional, courteous, punctual and caring. "

 July 3, 2020

" You guys treat people with very good actitud and very nice service. The whole Buiding is full of amazing and kind people. God bless you guys and thank you for serving the community ����������☝��. "

 July 1, 2020

" I received excellent service! Also, with the current Pandemic, all staff & patients wore masks, we're kept at least 6' apart at all times, & disinfected chairs and equipment after each use. "

 July 1, 2020

" Staff is always friendly and accommodating Doctors are good and answer all of your questions very thoroughly Making you feel very confident that you have all the information that you need "

 June 30, 2020

" Staff in very friendly and willimg ti help "

 June 30, 2020

" Excellent service, Dr Franta and the staff are wonderful. "

 June 30, 2020

" I feel that every person should use hand sanitizer before entry building. This way all chairs and surface don't have to be sanitizer after EACH person. By using the masks, hand sanitizer, & social distancing the office is lowering the risk for corvd19. I appreciate that temps were taken. My patient care was excellent. "

 June 27, 2020

" on ti,me, very safe , good job. "

 June 26, 2020

" Tiffany and Kelly were very helpful. "

 June 26, 2020

" Excellent Coronavirus protocol from pre-visit phone calls and texts, at the entrance to the office and throughout the visit. Everyone was very professional, courteous and organized. Interacting with Dr. Franta is always a friendly experience and I leave completely satisfied the health of my eyes has been thoroughly examined. "

 June 25, 2020

" The staff is very professional. "

 June 25, 2020

" Everyone was very warm and welcoming. "

 June 25, 2020

" I was asked to come in earlier, I was worried about getting back to work. It work out great as promised "

 June 25, 2020

" Jackie did the tests and was most professional. Dr. Bylsma answered all of my questions and was very gracious. "

 June 25, 2020

" Great service from start to finish "

 June 25, 2020

" I had my first appointment ever at Shepherd Eye Center regarding eyelid surgery. Dr. Bylsma was recommended by my hair stylist who has two clients who were very satisfied with the results of their eyelid surgery. All staff, from the woman who took my temperature at the door to the front office staff to Maria Zarate (the resource manager) were friendly, courteous, and professional. I enjoyed meeting Dr. Bylsma. He has a very calm and reassuring nature about him, and I took an immediate liking to him. I was able to schedule my surgery within 3 day. All in all, I had an excellent first visit and would recommend Shepherd Eye Center highly. "

 June 25, 2020

" I felt very safe better then I do at most other places "

 June 24, 2020

" Excellent customer service "

 June 24, 2020

" I always feel comfortable during my visits to Shepherd Eye, i think I am getting the best care possible while there! "

 June 24, 2020

" Very consistent service. "

 June 24, 2020

" From the moment we checked in to check out, we were treated with respect, with friendly faces and gentle conversation. Thank you for making our visit seamless. "

 June 24, 2020

" I was waiting in the lobby for someone to help me with glasses for over 20 minutes. Was told someone would be with me. No one ever approached me. I finally approached someone then was helped. Miscommunication on your staffs part. "

 June 24, 2020

" Staff was really professional and courteous. "

 June 24, 2020

" My appointment was very informative and very well detailed in explanation of my eye exam "

 June 23, 2020

" Fast and safe "

 June 23, 2020

" Staff and everyone was friendly. Felt safe during COVID and explanation from doctor was excellent.Will definately come back. "

 June 22, 2020

" Everyone was very nice. The doctor did a great job though he seems a bit in a rush to talk to people sometimes, but I get it. "

 June 21, 2020

" Like their safety in place regarding COVID "

 June 20, 2020

" Technicians and Doctor are outstanding and explain everything in detail prior to checking eyes. "

 June 20, 2020

" Every one was very kind ,and very professional. "

 March 19, 2020

" Staff are very friendly and it was easy online check in in office and hand sanitizer all over was a very good thing due to this corona virus going around ��thank you its always good going some place and they are friendly and not rude it shows that there employer must be good to them ���� "

 March 19, 2020

" Dr. BYlsma & staff are very professional from front office to techs & the Doctor himself "

 March 17, 2020

" I was very pleased with my first visit to Shepard Eye Center. All of the staff was very friendly and professional. I especially appreciated the extra steps taken to ensure the health and safety of the patients by sanitizing all surfaces being touched regularly. I will definitely be recommending Shepard Eye Center. "

 March 13, 2020

" Great staff "

 March 12, 2020

" Dr. GOODMAN is brilliant! "

 March 11, 2020

" The staff is friendly and helpful Wished me a happy birthday! "

 March 11, 2020

" The professionalism and friendly care of doctor and staff exceptional, genuine! "

 March 10, 2020

" It was great. Did not have to wait long. Everyone was pleasant and helpful. My husband the patient had a stroke 3 years ago so has some limitations and everyone was so good about it. Signing in on line saves time and is easy to do. Dr. Zarniger was so good as usual as were his assistants. Made to feel at ease and welcome. "

 March 10, 2020

" Very good experience comfortable friendly "

 March 9, 2020

" My husband has been treated with the up most care and treatment. "

 March 7, 2020

" Amabilidad buen servicio el doctor contestó todas mis dudas gracias . "

 March 7, 2020

" There is a potential long waiting time, and now one has to fill out a electronic device instead of talking to someone personally after a patient signs in. Probably easier for the frontline staff. I was sent an e-mail, with these questions so I could answer them in the comfort of our home. Once inside however, the staff there is extremely competent, easy to understand and helpful. This time Linda Segura was my main Assistant, and Davis my secondary. Both of these staff members made me feel as if I was important. "

 March 7, 2020

" This was my first visit, everyone was extremely nice. Service was prompt. The exam for new prescription was great, maybe my favorite in my 40 year exam history. However, this was my first appointment ever with an ophthalmologist, I expecting more discussion on the health and care of my eyes. Up front, I turned down the picture of my eyes due to the extra fee, but did come with a driver expecting my eyes to be Dilated per conversation when making this appointment, there was no explanation why it wasn’t needed. Dilation was something I had done annually with the Optometrist. Dr. B was very nice, he spent a short few minutes with me, looked in my eyes for the status of my Cataracts, I appreciated his professional opinion and recommendation! It was after I left the office I realized there was no discussion on my dry eyes or what type of coatings my glasses should have now I was retired. I had question yet to ask. I was used to more conversation discussion time from my optometrist, so I’m sure I was expecting more from a Ophthalmologist. I liked everything well enough I’ll go back, but will be prepared to ask my questions rather than wait for them to ask or provide me whatever information I am expecting. I felt care for and confident they really will treat my eyes well. "

 March 6, 2020

" Like how the doctors explained everything like the staff excellent customer service Very helpfull. "

 March 6, 2020

" Staff w.ere respectful and very thorough and made me feel comfortable. "

 March 5, 2020

" I loved how attentive the entire staff was, and oh so kind! The Dr. was the BEST! I went I because I’ve been experiencing like stabbing pains in my eye that only last’ seconds. After seeing my own Dr. regarding this and pretty much had to specific answer for what I’ve been living with I’m thankful he referred me to Shepard. Not only did he explain in detail what I have, it made me feel like I wasn’t “crazy”. ♥️♥️ I’m so thankful! "

 March 4, 2020

" My appointment time totaled an hour and I was on my way!! I felt well cared for and appreciated the conversation between Dr. Sedeek and myself. "

 March 4, 2020

" Dr. Sedeek is an excellent doctor and has a very knowledgeable and efficient staff. "

 March 3, 2020

" Great staff. "

 March 3, 2020

" Betty was really helpful and made the whole process run as smoothly as possible. "

 February 29, 2020

" I was attended to right away. Everyone was great! This is a well Run office with great doctors and staff. A real pleasure! "

 February 29, 2020

" The doctor & the assistants were very friendly & professional. "

 February 29, 2020

" Great staff and Doctor. "

 February 27, 2020

" Dr. Shepard and his staff were extremely kind and thorough in their examinations. Explanations of each exam were completely explained and diagnosis was carefully and thoroughly discussed. "

 February 26, 2020

" Overall, it was very good. Check-in was quick and smooth. I didn't wait long to be called into an office by a technician and saw another technician fairly soon. Dr. Sedeek was thorough, but I did wait 35 minutes in a room before he arrived. The doctor did apologize, but 35 minutes in a small room with no windows is a bit long to take. "

 February 25, 2020

" Staff members and doctor were friendly, service was efficient with minimal wait time. "

 February 25, 2020

" Doctor Ragui Sedeek is outstanding! "

 February 25, 2020

" The staff did a great job. I had a concern with my eye over the weekend. On very short notice I was able to see the Doctor. Thanks "

 February 22, 2020

" Listened to my concerns and let me choose the best options available "

 February 21, 2020

" I had all my questions answered by Dr. Bylsma and even though I’d rather not return every four months, I am confident that he knows what he’s doing, and I trust him with my eye health!! "

 February 20, 2020

" Everybody always has a smile on there face . From check in to check out it’s always a very pleasant experience. Dr Randall Goodman is a credit to his profession. His skills and great personality make him a top notch doctor . "

 February 19, 2020

" Everyone was very professional, courteous and friendly. Thanks. "

 February 19, 2020

" I called into the office at 10:30 am. panicked, thinking i was going blind or that i had a brain tumor lol. I spoke with a monica or Monique (forgive me for not remembering her name) she calmly told me what i had to do as i have Tricare and had to get a referral. I called VAFB they got me a referral and they contacted your office. I had an appointment that day at 12:40. I was in and out very quickly and with peace of mind. It was a migraine lol. The doctor and the both nurses were very friendly and calming. "

 February 18, 2020

" Your offices are bright and cheerful. Staff in the lobby are very helpful and professional. The young man who took me back to my appt was charming. He explained all of the tests he did on my eyes. I was very comfortable. Dr. Z was gentle and explained everything so that I understood. Staff checking me out - well, she was friendly, professional, and got the job done. Thank you all! "

 February 16, 2020

" Courteous,fast,efficient personnel. "

 February 15, 2020

" Dr Sedek is awesome! Has great bed side manner and answered all of my questions and concerns. "

 February 15, 2020

" The wait in the waiting room was a little bit long "

 February 15, 2020

" I had a good experience. They were very thorough and answered all my questions. I will definitely continue coming to SHepard’s! Thank you! "

 February 15, 2020

" I can't express how great Kelly handled and responded to my needs and concerns when I woke up and had an obvious vision problem. I was able to get in to see a physician almost immediately, treated and given a diagnosis which relieved my concerns and was able to treat my issue properly. A follow Field of Vision was performed by Carol who was prompt, proficient, professional and empathetic to my concerns and offered a relaxed testing environment. I couldn't be more pleased with the service I received from the Eye Center. "

 February 14, 2020

" I am very pleased with the excellent service I have received at Sheppard. Everyone is polite and very knowledgeable of the service they provide, all in a timely manner. I have been seen by Dr. Bylsma and Dr. Sedeek. The tests that are taken before we are seen by the Dr. are so well organized and thorough. "

 February 14, 2020

" It was great Thank you I will be back Joyce Mougeotte "

 February 11, 2020

" I missed my morning appointment but Shepherd EC was gracious enough to fit me in just after lunch. Very accommodating and very appreciated! "

 February 11, 2020

" I went in with a problem in my right tear duct and came out with the problem solved. Yeah! "

 February 10, 2020

" Everyone was very kind & professional! It was an overall good experience. "

 February 7, 2020

" All I have to say is I �� love this place and I miss Comming here do to I moved out of the area But this is the best place I ever been too!!!��doctors are great!! Staff is great!! "

 February 6, 2020

" Nathaniel showed a huge interest in trying to diagnose my condition and resolve it as quickly as possible. I have a follow up appointment to discuss his findings soon. "

 February 6, 2020

" Very. Organized "

 February 5, 2020

" Staff could not b any NICER!!! they are the very BEST!! "

 February 5, 2020

" Everyone is very sweet, but it’s very slow going once you get in the door waiting for this person to do this, and that person to do this test "

 February 5, 2020

" the staff at the eye center are very friendly, they asked very meaning question and kept me engaged, i couldn't ask for anything better... "

 February 4, 2020

" Genuinely caring and professional. "

 February 4, 2020

" Staff was friendly...The only thing that could be better...Is when someone leaves a message on the phone to speak more slowly especially when leaving a phone number to call...I could not get the phone number... "

 February 4, 2020

" Way too many emails AND texts to confirm appt. "

 February 1, 2020

" Belen in the front desk is welcoming and friendly; excellent customer service. Maryann in the back office is friendly and very knowledgeable!! "

 February 1, 2020

" Very professional "

 January 31, 2020

" Office staff is pleasant and helpful. Dr. Goodman and his staff are excellent! "

 January 31, 2020

" Staff was great, explained everything in detail and in a way I was able to understand. The doctor that checked my eye was amazing very patient did not feel like he was rushing through the process. Answered any concerns that I had. "

 January 30, 2020

" Everyone was very kind and helpful. "

 January 29, 2020

" Everyone at Shepard Eye Center is very friendly and helpful. Dr Franta is very knowledgeable and patient. He did not rush my examination and took the time to find the correct lenses for my eyes. Henry in the Optical Dept also did a great job ordering and installing the new lenses into my frames. I highly recommend Shepard Eye Center. "

 January 29, 2020

" Always get excellent care at Shepard Eye Clinic. Great staff. "

 January 28, 2020

" Though my visit was excellent experience, i wasn’t provided with an appointment on time. Due to that i lost my yearly insurance benefits . After pass my appointment time i received 3 letters as reminders to schedule my appointment. when i did called the office in mid November the office said they don’t have appointment until January last week. Matter of fact the office suggested to find different eye doctor. That shows they are not interested keeping the patients and providing continued care . "

 January 26, 2020

" The People at shepard eye Clinic are wonderful and I would tell every one they should go there Joyce Mougeotte "

 January 25, 2020

" I have thoroughly enjoyed the medical and professional staff at Shephard Eye Center. This was my last appointment with you as my wife and I are moving to Oklahoma. I pray I can find someone as caring and professional in our relocation. Thanks for everything! "

 January 24, 2020

" Really good personal "

 January 22, 2020

" Amazing group of professionals! "

 January 21, 2020

" This procedure and care I have received from Shepard eye center staff has been a very good experience. "

 January 18, 2020

" Always great service by staff and doctor. "

 January 17, 2020

" Staff is excellent customer service explains everything "

 January 16, 2020

" All good. I don't have to use that computer check-in, too much technology in the world. Appreciate your help, thanks. David Alderete "

 January 16, 2020

" The ladies in the office are wonderful . "

 January 16, 2020

" I appreciate everyone’s efforts understanding the needs of each and every patient when visiting/appointment,. "

 January 16, 2020

" Great office staff and Doctors. "

 January 15, 2020

" Polite,friendly, and efficient "

 January 15, 2020

" Everyone that I have been in contact with has been very pleasant , helpful and friendly and most of all very accommodating "

 January 15, 2020

" We have had a wonderful experience at this office. Carol has being such a wonderful caring person with us but this last time we went we were helped by a different person, Isela and she was not very friendly. Other than her everyone else at Shepard has gone above and beyond to help us with our situation. Thank you to Rebecca Barron and especially Dr. Bylsma "

 January 13, 2020

" employees are super pleasant and helpful. In and out time great "

 January 13, 2020

" I return to Shepard Eye because of the great organization and quality professionals. "

 January 11, 2020

" Very efficient in getting you in and out. "

 January 11, 2020

" Dr. Bylsma and his staff did their usual competent work in the eye exam. Professional, courteous, and timely. Thanks. "

 January 10, 2020

" The employee that conducted the initial review and exams was very thorough, knowledgeable and answered all my questions. I felt very comfortable with her. Dr. Byasma was also very thorough in explaining the procedure as well as the options available. I look forward to the cataract surgery. "

 January 10, 2020

" Words like organized, efficient, patient, friendly, and clean, are all appropriate here. Special shout out to Dr. Z and Linda... Guys are definitely on it! "

 January 9, 2020

" Well run facility with exceptional, courteous patient service "

 January 9, 2020

" I was seen fairly quick and taken back by Jackie - She was very nice and very thorough. Dr. Shephard was also people friendly and I was very satisfied with my appointment. "

 January 8, 2020

" Very professional and personable staff. I felt they have the best interests of my eye health in mind. "

 January 8, 2020

" From the staff to the Doctor.. a great experience "

 January 5, 2020

" Could not have been better. "

 January 4, 2020

" Service was great and prompt�� "

 January 3, 2020

" Absolutely appreciate when appointment time is kept and there are no long waiting periods. All staff I've been in contact with are friendly and knowledgeable. Dr. Zenegar was especially attentive to my needs. "

 January 3, 2020

" Medicine is already working "

 December 27, 2019

" Had an emergency situation and Dr. Shephetd and staff handled it quicky. "

 December 24, 2019

" The people are really nice "

 December 20, 2019

" All the staff are so courteous and helpful from the front staff, assistants and the doctor. I never feel like I can’t ask questions. They make me feel welcomed and are very attentive. "

 December 20, 2019

" I was quite impressed with how efficient the whole process was. The first person who contacted me was Nicole. She was very welcoming and professional. All of the technicians who tested me were friendly and professional. Dr. Zarnegar was very informative and reassuring. "

 December 18, 2019

" The pre-email registration/update of information was easy to navigate. Upon checking in five minutes before appointment time, office staff verified all information needed to be completed. I was then taken back to an examination room where two very nice assistants completed several procedures. After a very short wait, Dr. “B” came in and completed the examination. Dr. “B” has been my eye doctor for many years and I have the utmost respect for him. He’s excellent at his job, has a very good “bedside manner” and I like him personally! My only complaint is he hasn’t a cure for stopping my eyes from aging! "

 December 18, 2019

" Great support from everyone. "

 December 14, 2019

" Very professional, courteous and on time service. "

 December 13, 2019

" Br "

 December 13, 2019

" My first visit to Dr Goodman, whom I was referred to, was very good, not a long wait, taken into exam room was informed as to what was going to happen during exam, Dr.Goodman was very caring and explained everything for coming eye surgery. Overall great 1st visit to this clinic. "

 December 11, 2019

" Although I had an incident when I checked in at the desk and was told that I didn't have an appointment, even though I knew I did, They checked when my last annual checkup was, which was the same day last year. Someone had failed to put the info into their computer, but had given me an appointment card with the date and time. I was unable to reschedule because of my own busy schedule, so they promptly accommodated me and I finally was able to be have my annual checkup. I really appreciated that! Happy Ending! "

 December 11, 2019

" I had a check up with Doctor Zarnegar , every thing was perfect , nice and very friendly place, very clean center, excellent service "

 December 10, 2019

" This office and it’s staff are some of the best in this field. "

 December 6, 2019

" My family have been using Sheperd eye Clinic for over 10 years and they are always caring and professional , two of us have had cataract surgery there by Dr. Zarneger and another one scheduled soon.... would not go anywhere else... "

 December 6, 2019

" Very professional . "

 December 5, 2019

" I received good news, everyone is nice and friendly. My Dr listens and gives me a chance to ask questions. "

 December 4, 2019

" I feel real comfortable with the service and precise care to my eyes. I am glad to have an ongoing verification of the condition of my eyesight. Thank You, Charles hartshorn "

 December 4, 2019

" Very organized. In and out in hour. Support staff is professional. I liked the photo of back of eyes instead of dilate the eyes. Huge time saver. "

 December 4, 2019

" As always, they were very punctual and sweet! They are all very thorough and professional, thank you so much for all of your wonderful service. Your office to everybody! "

 December 3, 2019

" Eye exam was thorough; review and discussion of findings was open and conclusive. "

 November 27, 2019

" Dr. Sadeek was very thorough! Thankful for my referral to the retina specialist. He took the time to explain to me all the findings and made sure I understood "

 November 26, 2019

" This was an emergency visit that was not planned. Everybody from the receptionist to the Dr. I interfaced with was professional, accommodating and cheerful. I got a quick appointment and saw a Doctor within 3 hours of my call. It was awsome!! "

 November 26, 2019

" Everything went very smooth and it was very nice to see Dr. Franta again "

 November 23, 2019

" Everyone was really nice and my appointment went fairly quickly. "

 November 20, 2019

" Most excellent service! Its been a few years since I’ve had my eyes checked. The doctor and staff at Shepard are both helpful and friendly. I am very satisfied with my eye exam and the doctor took the time and attention to my vision needs. Shepard Eye Center will definitely be my new permanent home where my family and I can get the quality service and check ups we need. Thank you! "

 November 20, 2019

" Everyone has been so pleasant and professional , supportive and reassuring . The lady that helped me today was very caring and empathetic , too especially . Treats me with respect and understanding of what I maybe going thru . The guy answers my questions patiently and very understanding . Dr bylsma always caring and explains well as usual . Thx all p "

 November 20, 2019

" Very friendly office And competent staff "

 November 16, 2019

" The team were prompt, courteous, efficient, caring and professional "

 November 15, 2019

" Best service personal excellent "

 November 14, 2019

" Everyone was so polite and helpful. I was seen within a few minutes of entering the building. The staff and doctor explained the next steps and what would be done during my upcoming surgery. Thank you for your kindness. "

 November 14, 2019

" A very professional well run Company. "

 November 14, 2019

" Dr.Goodman wasfrendly and professional as always. "

 November 12, 2019

" Everyone I have met in this office is professional, caring and nice. I have been a patient since July 2018. I am very pleased and fortunate to be a patient here. "

 November 9, 2019

" your staff wanted me to bring in Sabrina on my next visit,she is my dog(boxer) "

 November 9, 2019

" Everything done during my appointment is excellent and I will recommend this eye center to my friends and relatives. "

 November 8, 2019

" My visit was good & I left there with a lot of hope for my eyesight to improve & return to where it was at my last visit, & before this trouble began. It's great to learn that things are not as I feared & no great changes in back of my eye. A visit with Dr. Shepard always gives me encouragement & a positive outlook on my eye health. I have been under his care for a good many years & cannot imagine being under another retina specialist's care at all. I truly appreciate ALL of the people working there who have seen & helped me over the years. So Thank You to everyone & keep up the great work in caring for people's eyes & vision!!! "

 November 8, 2019

" Everyone is always great, from the front desk, to the wonderful doctor. Thank you "

 November 8, 2019

" Dr. Seders is an excellent Dr. who is thoughtful and compassionate as well as skilled and knowledgeable. His staff is wonderful and knowledgeable as well. I am happy with the treatment they provide. "

 November 7, 2019

" Courteous staff, and good communication from all personnel. The wait after checking in is a little long but acceptable "

 November 7, 2019

" Front Desk all three ladies had nice smiles as I was greeted .My appointment was on time and my tests were conducted by very nice professionals . Dr Goodman is a great Surgeon with perfect manners. "

 November 7, 2019

" Love the Santa Maria office. Dr. Goodman is very good and reassuring. I know he has the patients best interest at heart... "

 November 6, 2019

" Staff was so friendly and efficient the doctor or took his time explaining the problem to me and answering any questions I had "

 November 6, 2019

" The staff always provide exceptional professional service. They know what they are doing. "

 November 2, 2019

" Everybody there is always so friendly and polite. "

 November 1, 2019

" Upon arrival, I was checked in promptly and very courteous with a welcome greetings by staff. My insurance cards were provided for updating my files. The entire admission process was less than five minutes ��. My eye examinations went very smoothly and comfortable. After my eye exams, I was informed by the technician that my eye sight has improved from my last visit. He also informed that I might consider using eye drops with moisturizers to maintain dry eye symptoms. Overall my visit to Shephard Eye Center went well. Thank you very Shephard Eye Center Santa Maria for the professional work your Staff members you have provide that provide Quality Customer Service ����. "

 October 31, 2019

" Paul’s explanations were excellent, very professional. "

 October 31, 2019

" Tiffany and the other male ( forgot his name ) who helped dr bylsma are very personable . Introduced their names , pleasant and very courteous . Very patient with me and accommodates my questions . Everyone else also has been very helpful and pleasant . "

 October 31, 2019

" The office staff scheduled an appointment to see me the very next day. Friendly, helpful and professional staff. Very knowledgeable doctor who gently examined my eye and explained the issue in easy to understand medical terminology. I highly recommend Shepherd Eye Center! "

 October 31, 2019

" Great service no problem, friendly people and add in their own personal touch. "

 October 31, 2019

" Dr. Bylsma is the Best Dr. I have ever had. His clinician Davis is also absolutely wonderful. Everyone at Shepherd Eye Center is Top Notch! "

 October 31, 2019

" Dr. Blysma is terrific. Noe, the Tech, was efficient, supportive and polite. "

 October 29, 2019

" Everyone very polite and professional. "

 October 29, 2019

" I was seen within 10 minutes of my appointment time. I was in/out within 1 hour! "

 October 29, 2019

" You have an amazing crew they treat you whit respect thank you blessings. "

 October 29, 2019

" Everyone was so friendly, professional and, kind. "

 October 26, 2019

" Always a pleasant experience. "

 October 26, 2019

" Excellent staff and Doctors , I always feel very welcome Thank you all for dedication "

 October 25, 2019

" Great staff and a most professional doctor. "

 October 24, 2019

" Staff and Physician were very professional and friendly. "

 October 24, 2019

" Very clean office. Staff very friendly. "

 October 23, 2019

" Great staff! "

 October 23, 2019

" I especially want to commend the young lady who put drops in my eyes and checked pressure. I didn't get her name but she assisted me before I saw Dr. Zarnegar - 10:10 appointmen on Tuesday. She was beyond courteous, it was a great pleasure to have this polite young lady assist me! "

 October 19, 2019

" My appointment was right on time. Quality service. Doctor took his time with me, discussing options for treatment. "

 October 19, 2019

" It helped greatly that Mom, in a wheelchair, did not have to move in and out of chairs in various rooms. "

 October 19, 2019

" Davis is awesome! Very professional and efficient. Dr. Sedeek also. "

 October 14, 2019

" All the staffs are smart and very nice. "

 October 11, 2019

" Very quick and easy... "

 October 10, 2019

" The doctor was a very professional "

 October 10, 2019

" Very professional staff and very efficient "

 October 10, 2019

" The medical assistant and doctor were all so kind and patient with both myself and my daughter at our appointments yesterday! Looking forward to taking both of my son’s for their appointments today. "

 October 9, 2019

" Great doctor, great staff! "

 October 8, 2019

" Professional, friendly staff. Excellent service. Dr. Franta is the best!! "

 October 6, 2019

" Well cared for. "

 October 5, 2019

" Doctor, staff and service are all excellent. "

 October 5, 2019

" Jackie was great! I have an eye phobia and she was informative and so understanding! "

 October 3, 2019

" Physician's assistants were all respectful, attentive, and kind. Doctor Shephard as always is the best in his profession. He is thorough, explains everything to the patient in a language we can understand. We have been using Shephard Eye Center for 15 years now, since we moved from SanDiego in 2004. "

 October 3, 2019

" My experience with Shepard Eye Center has been wonderful. The staff is very friendly. I would like to point someone out for outstanding Service, Mrs. Carol is always so friendly and makes You feel welcomed. She goes that extra mile to help. "

 October 3, 2019

" As Always, all the Shepard Eye staff were professional, courteous and thorough. Their commitment to quality care is very evident. During my visit a technical glitch occurred during a test which Dr. Bylsma noticed immediately and had the test re-done. I was impressed with their attention to detail and dedication to their patients. Thank you! "

 October 2, 2019

" Everyone was friendly and very professional. Everything was explained and all questions were answered. "

 October 2, 2019

" Always friendly, efficient, courteous and professional in every way. This is a very well run eye center. It is what we expect from our health care professionals. "

 October 2, 2019

" The sign in procedure has improved dramatically. Now you can do it from home. this saves time during visit. It was so much faster than last time. The front office was amiable and cordial and the back office was very professional. "

 October 1, 2019

" Thank you for my “new eyes”! Loving every second of my last results! The best feeling was camping with my family and waking up to a beautiful sunrise I could SEE without having to worry about how to wash my hands and get my contacts in in the tent. Everyone has been so kind and helpful through the process. Forever great fil. "

 September 29, 2019

" My appointment went very well.. I did not have long periods of waiting and the all who assisted were kind, caring and knowledgeable, I met with Dr Franta and wery pleased with the latest in the tools and technology he used. Thank you jean studer "

 September 28, 2019

" I like that Dr. Sedeek explains what he does and what he’s watching. "

 September 28, 2019

" My son received great care, the staff were very thorough and knowledgeable providing a great experience for my son. I was impressed by the high tech diagnostic procedures this center has to offer. Most importantly, I was very pleased the office manage to have Dr. Goodman evaluate my son Immediately based on his symptoms. This office provides so much professionalism. "

 September 28, 2019

" They took me in before my appointed time. Friendly and informative. "

 September 27, 2019

" Drs & staff were kind & professional! I haven’t waited more than 5 minutes to be seen past appointment time! Large clean facility! Many parking spaces close to entrance! My overall experience was without anxiety, and that’s majorly important to me. "

 September 25, 2019

" I love the way my eye looks . "

 September 24, 2019

" Very satisfied with the care Tricia was given "

 September 24, 2019

" Everyone starting at the front desk all the way to checkout was great. Definitely coming back for checkup next year. "

 September 24, 2019

" From the moment I walked in I felt welcomed by the good customer service! I was greeted right away and given instructions on how to proceed with kindness and knowledge! From the staff at the front desk, to the tech who worked with me before the doctor came in, to Dr. Franta. Everyone was great! I either came in on a really good day for the staff or they are just awesome all the time! Either way I will be back & recommending to everyone I know! Thanks so much "

 September 23, 2019

" Best staff, facilities and outstanding Doctor Sedeck. "

 September 21, 2019

" Excellent for Shepard, good for anesthesiologist. "

 September 20, 2019

" Digital checkin with tablets was slow abd painful. "

 September 18, 2019

" Everyone very nice and profesional. "

 September 15, 2019

" As usual I was happy with the encounter and was treated very well by everyone with whom I came in contact. "

 September 14, 2019

" Arrived a few minutes early. Wait time was minimal. Staff was friendly and professional. "

 September 14, 2019

" Great Doctor! I am sometimes apprehensive as I get someone different every time I go. I am a busy person and did have changes in my eyes that I just couldn’t describe very well. He was able to take the little information I provided and checked my eyes very thoroughly. I have additional needs and screenings given that I take Plaquenel a drug that can create eye issues. The Dr was completely knowledgeable on the related issues. Please keep him. "

 September 13, 2019

" Well oiled machine. Very impressed "

 September 12, 2019

" I appreciate the knowledge but also the kindness "

 September 11, 2019

" The staff was very helpful and very profesional "

 September 11, 2019

" So thankful to not have the level of pain with the migraines that I had before "

 September 7, 2019

" Very friendly and professional "

 September 6, 2019

" From the ladies at the front desk to all the technicians and Dr. Zarnegar are all very welcoming and professional. I have no complaints. Very pleased with my cataract surgery and new lens (Both eyes, now done). "

 September 4, 2019

" Service was timely, courteous and efficient. "

 September 3, 2019

" Your whole staff was very pleasant Both my husband and I were very pleased "

 September 1, 2019

" The staff and DR Sedeek are wonderful, they have been taking care of me since March 2019. I had a surgery in March for a detached retina and ongoing treatment for Macular Degeneration. I still have to have a surgery for cataracts when I finish the injections! very professional team! Liz Vaughan "

 August 31, 2019

" Waiting time was short, everyone was professional and polite, and I left without an RX - which I appreciate. I got information of what to buy on Amazon that would help my eyes feel better. Thank you! "

 August 30, 2019

" Everyone was kind, courteous & very professional. Dr. Grants is the best eye doctor I have ever had the pleasure of knowing. "

 August 29, 2019

" The staff was very attentive and courteous "

 August 27, 2019

" Very professional. New technology affords precise examination. "

 August 27, 2019

" Dr. Sedeek has been a wonderful asset to Shepard Eye Clinic. He has been able to treat me and stabilize my eye issues. His knowledge of his trade is exceptional! "

 August 24, 2019

" I have yet to meet any staff member at your office who is not very professional "

 August 24, 2019

" This was my first visit, everyone was welcoming. I was greeted with smiles. I was warmly by Dr. Zarnegar who diagnosed my issue immediately and reommended a course of treatment. The only issue I had; scheduling a date for follow-up but no time. The scheduler left me with questioning her competence. Not a good feeling. "

 August 21, 2019

" All employees I encountered treated me with respect and kindness and efficiency. Thank you, Lynne Wisz "

 August 21, 2019

" Good and friendly people, prompt service, thorough exam. "

 August 20, 2019

" Employees are always friendly and helpful and Dr Sedeek is Great at explaining the situation "

 August 20, 2019

" Great staff "

 August 20, 2019

" I have been going to Shepherd I center for over 35 years, never had a bad appointment yet, might have waited a little longer, but that is to be expected. "

 August 17, 2019

" Everyone was so nice and professional "

 August 17, 2019

" The sweet gal who helped fit my son’s first pair of contacts was great! She was patient, helpful and friendly! Wonderful experience! "

 August 16, 2019

" The facility was clean and updated. The staff were very friendly and professional. The wait time was very reasonable and my exam was extremely thorough. "

 August 16, 2019

" Everyone from optical to main dept were courteous. I was there to have new prescription adjusted. The only concern I have is the length of waiting between May when I first saw Dr. B and made an appt. a week or two later and not getting in until July! When I made my appt it was with a different doctor at Shepard and I asked if Dr.B's records would transfer over which didn't seem to happen as my prescription didn't include a temporary prism. So, I'm now waiting for these temp glasses to be made. Everyone is very helpful and I wish I had more clearly communicated what was going on with my health so as to save time and $$. "

 August 16, 2019

" As all ways. "

 August 16, 2019

" Very friendly and professional staff. Very pleased with the care and service. "

 August 15, 2019

" I see better I’m happier There really are professional "

 August 14, 2019

" Very professional very pleasant definenetly will be back "

 August 13, 2019

" Very efficient. Appointments are always started in a timely manner. "

 August 13, 2019

" Very busy at the retina section. Maybe too tight a schedule. "

 August 10, 2019

" Ive always been treated great by the friendly staff. Also the Dr's as well as the staff take time to listen to me while I tell them why I'm at the appt. I know my exam is done correctly and i love my new glasses are great, it's wonderful to see clear again. "

 August 8, 2019

" Thank you Natalie for your kindness and patience. "

 August 7, 2019

" Outstanding customer service and highly knowledgeable doctors and assistants. "

 August 7, 2019

" I was a little nervous walking in but the staff and doctor's put me at ease "

 August 6, 2019

" Always good and prompt "

 August 3, 2019

" Very friendly office staff. "

 August 3, 2019

" No complaints, always treated very well. Didn't have to wait a long time to be seen by my Dr. "

 August 2, 2019

" Best appt by far. Great staff "

 August 2, 2019

" Professional very through "

 August 2, 2019

" Excellent customer service and professional expertise from doctors and assistants. "

 July 31, 2019

" Five star rating best experience ever "

 July 30, 2019

" Dr Franta rocks! "

 July 27, 2019

" I found front office Staff, technical staff , & Dr. Byalsma very professional & courteous! "

 July 27, 2019

" Staff at this facility are spot on with information and answering questions pertaining to your particular medical issues. This office is very friendly and helpful just BUSY!!!!�� "

 July 27, 2019

" I am very happy "

 July 26, 2019

" All staff I encountered were very kind & patient. Dr. Z explained my up coming cataract surgery. He explained options and answered all my questions! Can’t wait to see “clearly” again! "

 July 24, 2019

" Thank you! I was seen promptly. I had to wait for my eyes to dialate, then Dr. Sedeek saw me and I was on my way home. "

 July 24, 2019

" I called yesterday morning about floaters and had an appointment the same day. Very personable and efficient staff! "

 July 24, 2019

" I was real pleased with the service I received. "

 July 23, 2019

" Very thorough and professional. "

 July 23, 2019

" Very efficient service by all involved. "

 July 23, 2019

" The staff got me in right away, minimal wait and all very professional and all my questions were answered. "

 July 21, 2019

" Staff was very professional. Appointment was on time. "

 July 20, 2019

" Rebecca was very professional, listened to my concerns which helped me to make a more informed decision in regards to cataract surgery. "

 July 17, 2019

" Right on time, Isela did a highly professional job on the initial tests, then Dr. Bylsma and his assistant, Jennifer, interpreted the results and gave me excellent advice. "

 July 17, 2019

" The staff was friendly and professional. The doctor was good about answering questions and took time to discuss things with me. "

 July 16, 2019

" Paulo took pictures of my retina and explained the images to me. Now I have a clearer picture. Thank you! "

 July 15, 2019

" My wait time was almost 1 hour, appointment was for 9:30, checked in at 9:18, taken to exam room at 10:27, everything else was great. "

 July 12, 2019

" Everyone have been nothing but incredible! Very helpful, concerned and overall want the best for my wellbeing! Super amazing staff and Dr.s! "

 July 12, 2019

" Everyone was very knowledgeable, polite, and very helpful. "

 July 12, 2019

" Everyone was very friendly and helpful! "

 July 10, 2019

" Staff and Dr. very thorough and patient! "

 July 9, 2019

" The visit went very well, as usual I was treated in a kind and professional manner. Thanks to everyone involved in my visit. "

 July 6, 2019

" None "

 July 6, 2019

" I didn’t have a scheduled appointment but needed to be see as I was on vacation and heading home. The staff and doctor were quick and thorough. I greatly appreciate that they we able to see me the day after the 4th!!! "

 July 3, 2019

" Friendly, professional staff who give you ample time to ask questions about your medical condition. This includes the front receptionists, schedulers, technicians, and doctors at Shepard Eye Center. "

 July 3, 2019

" Excelente personal , maquinaria muy avanzada y examen muy completo quede muy complacida Gracias. "

 July 3, 2019

" Good service "

 July 2, 2019

" Dr. Sadeek saw me on Sunday to treat an eye infection which was so appreciated. "

 June 28, 2019

" Staff and Dr were all very kind and made you feel comfortable. Definitely will use this office again. "

 June 27, 2019

" Really nice personal "

 June 27, 2019

" We always have experienced excellent service by all employees at Shepard Eye Clinic. "

 June 26, 2019

" Dr. James Franta is excellent! The Opton machine is interesting but I am pleased Dr. Franta also did his exam with dilated eyes! "

 June 26, 2019

" Everything was fine and professional. "

 June 25, 2019

" Wait time for my appointment was somewhat excessive. I waited almost an hour for a 1530 appointment. "

 June 23, 2019

" Other than waiting 25 minutes beyond my scheduled appointment time, service and attention was excellent "

 June 21, 2019

" Very professional service "

 June 20, 2019

" Staff and doctor very pleasant, professional and helpful. Services are consistent every time I've been in your facility. "

 June 19, 2019

" My appointment was handled professionally and on time! "

 June 19, 2019

" DR. B was very professional & explained everything to me. The Techs were very efficient & answered all of my questions. My only complaint I have is the rooms at your facility are to damn COLD. If you would cut your air conditioning down you could save enough to cut your patients charges & then we would all be happy. "

 June 18, 2019

" Excellent Service. Thank you for your time and patience. "

 June 16, 2019

" Dr. Answered all my questions and staff very efficient & helpful. "

 June 15, 2019

" Everyone was very professional��!!! "

 June 15, 2019

" The staff is great, friendly and knowledgeable. We saw Dr. Zarniger and he too is knowledgeable and makes you very comfortable. "

 June 14, 2019

" Awesome Customer Service I love the crew of the Shepard Eye Center !! Thanks You!! "

 June 14, 2019

" Exceptional care from reception to exam. Service is professional and caring. "

 June 13, 2019

" Everyone was courteous, friendly and efficient. "

 June 13, 2019

" Overall the experience was very good. "

 June 8, 2019

" For returning patients Get rid of the iPads over and over. One simple question, Has anything changed. Answer "no" that it. Instead have to go through entire series on questions again and again. "

 June 8, 2019

" Professional staff, friendly atmosphere. 5* "

 June 6, 2019

" The people are very friendly and accommodating. "

 June 6, 2019

" Your practice is always very efficient. I also liked filling out the details on line. "

 June 6, 2019

" Dr. Goodman is exceptional. "

 June 6, 2019

" Everyone greets you with a warm smile �� Appointments are punctual. "

 June 5, 2019

" Administrative staff and professional medical staff were both extremely courteous and efficient in all aspects of my appointment yesterday. It makes eye appointments quick and pleasant experiences. Thank you all. "

 June 5, 2019

" Very professionals and caring when dealing with patients. They explain in detail what procedure they will be administering. Awesome place "

 June 4, 2019

" My visit was very pleasant. Staff and Doctor was excellent. Thank You, Robert Pischke "

 June 3, 2019

" Very kind staff when got ill during exam "

 June 1, 2019

" The Retina specialist was very professional, and all the staff that assisted me during my appointment and were very caring of my needing my cane to walk, and that I was hard of hearing. I was very pleased with my examination and all those who assisted Dr. Sendeek. "

 June 1, 2019

" Efficient on line check-in, wait time was only 5 minutes, and staff were all caring people. "

 May 31, 2019

" Mom mother and brother went to the appointment and and left very happy on how well they were treated there and how efficient the staff was to help them. I appreciate your work. "

 May 30, 2019

" Dr. Bylsma was kind and patient as always. A huge thank-you, Dr. B, for my successful laser assisted cataract surgeries and for your thorough follow up of my case, and for always taking the time to answer my many questions. Many thanks, also, to Dr. Nelson for his skill, patience and cheerful attitude! The glasses are perfect! "

 May 30, 2019

" Fue muy buena la atención de todas las personas que me atendieron, muchas gracias. Excelente servicio. "

 May 30, 2019

" Carol was the medical assistance assigned to me at my appointment. She was extremely nice and helpful and put me at ease. Dr. Bylsma is also very nice and answered all my questions to my satisfaction. I am impressed with the state of the art equipment in the office. I had mentioned I had noticed some floaters the other day and they immediately took some photos of my retina to make sue everything was alright. They are very careful to check out anything unusual with my eyes. I fee that I get the best eye care at Shepard. "

 May 30, 2019

" Outstanding professional service from doctors to nurses to staff. Excellent customer courtesy and concern. Environment is clean and pleasant. "

 May 30, 2019

" the hole team was very nice and helpful, and great service "

 May 29, 2019

" All good and timely "

 May 29, 2019

" Always great - you have saved my life by keeping my eyesight really great! "

 May 28, 2019

" I’m extremely greatful for the excellent care by all the staff and doctors!!!! You are the BEST !!! "

 May 26, 2019

" Outstanding Customer Service "

 May 24, 2019

" Did not have to wait long and the procedure went well. "

 May 23, 2019

" Thoughtful and knowledgeable people helping us, patients, through the process to wellness and improved health. Thank you, Lynne Wisz "

 May 23, 2019

" Marion was so professional and friendly. I felt very comfortable. Dr Bylsma explained info to me about my eyesight that made me feel relieved. Stella was so friendly at checkout. I will highly recommend this office to family and friends. Thank you all so much for a pleasant visit. "

 May 21, 2019

" Great professional people "

 May 17, 2019

" I was directed to arrive 15 minutes ahead of an 8:30 appointment and I did. I was the 2nd in line at that time. I remained seated for 30 minutes before my name was called. There was no excuse for me waiting 15 minutes after my appointment time because I was the 1st to see this particular consultant. "

 May 17, 2019

" Always conducted in a excellent manner. "

 May 16, 2019

" Shepherd eye centers very good place to go I highly recommended nice and friendly people "

 May 15, 2019

" Muy amables todo el personal que trabaja "

 May 15, 2019

" The technician was very thorough. I had a good experience. Thank you. "

 May 14, 2019

" All the staff at Shepard Eye Center are professional, helpful and kind. "

 May 9, 2019

" The medical staff gave excellent treatment. The check-in receptionist didn't listen very well. Though usually the others who do reception do fine. "

 May 9, 2019

" Office was very clean and organized. Quick and to the point but also friendly and caring. "

 May 9, 2019

" Had a couple appointments at your main office as well as cataract surgery that was done by Dr Bylsma. The doctor and your office staff were extremely kind and professional! Special thanks to Noe and Linda (nurse at surgery center) for their friendliness and professionalism! Diane "

 May 7, 2019

" Waited about 20 minutes before I was called back but after that my appointment went pretty fast "

 May 3, 2019

" My experience was amazing! I was helped at the front desk by Belen who greeted me and welcomed me during my check in. Later I was helped by the lovely Marion. She incredibly patient with me during my eye exam. She explained the process and I could tell she was knowledgeable and passionate about her job. Dr. Zarnegar was attentive and helpful. Miriam was a great help in explaining additional questions I had. I highly recommend this place to anyone. Thanks to the staff I encountered, my experience was greasy. "

 May 2, 2019

" This was the first optometrist appointment for my son. Everyone treated us kindly, and took the time to explain their procedures. I appreciated their attention to detail and excellent service. "

 May 2, 2019

" Dr Bylsma and the staff at Shepard Eye Center made me feel comfortable and relaxed. They listen to my needs and took genuine care for my concerns. They made sure I understood the procedure and answered all my questions. "

 May 1, 2019

" Although i am a new patient, i have only been in the ofc twice, i am so impressed at how important getting an urgent appt is to your ofc. I came to your ofc as an urgent appt and was scheduled the same day that my pcp called. Second appt was also an urgent appt. Also was scheduled the day my pcp called. As simple as my concern was, at my second visit, i was treated well and was never made to feel like i was waisting your time. As a provider, AND a patient, i truly respect the care provided, from the front ofc to the back ofc. You all are great! Thank you. "

 April 30, 2019

" Dr. Franta and assistant were great. However, the lady located in the eyeglasses department was not helpful. I asked asked her for advice on eyeglass frames and she suggested I Keep my current glasses as they do not have anything that would fit my face frame. I asked if she could show me some frames and she said she would be back. I waited for about 10 minutes but she never returned. "

 April 30, 2019

" All Good Very zProfessional,, I Like It Here. Just Need More Financial Help For Us Homeless Disabled Veterans. "

 April 30, 2019

" Good check up and very satisfied! "

 April 29, 2019

" Very speedy professional service "

 April 27, 2019

" I love this place. I just went for the first time. Check-in was fast and easy. The staff is friendly and professional. Dr. Nelson and his technician were very knowledgable and provided excellent care. "

 April 27, 2019

" All of the assistants as well as my two doctors were ever helpful and kind and extra accommodating. Dr. Bylsma got me in to see Dr. Sedeek, the retinal specialist, even though that wasn’t scheduled because I had driven up from LA just for this appointment. When it became apparent that I had some holes in my retina Dr. Sedeek fit me in for an unexpected laser procedure even though his schedule was already full for the day. I really appreciate them being so considerate of my time and giving me the best care they could. I definitely felt I was treated like a person and not just another appointment. Which is always the case at Shepard Eye Center! "

 April 26, 2019

" I needed a new prescription for glasses. Four people saw me before Dr. Bylsma saw me. They tried to make sure that the prescription was right. "

 April 26, 2019

" Dr. Bylsma was very professional and very thorough! "

 April 26, 2019

" Everyone was very nice and cheerful! It was my first time there - great experience!! "

 April 24, 2019

" Staff members are friendly. They care about my health, and they always greet every patient with a smile. "

 April 23, 2019

" Checking in on my phone was a pain in the a**! "

 April 23, 2019

" Staff is friendly and helpful. "

 April 20, 2019

" I was very pleased to get in so quickly. I only have two eyes and I want to be sure I keep them healthy. It makes me feel better knowing my problem was addressed and I can just wait now for the healing process. Thanks for your prompt action. I have lots of faith in Dr. Blysma. "

 April 18, 2019

" Stellar services provided by each and every contact I had with the Shepard staffers! "

 April 16, 2019

" Everyone was friendly & professional. "

 April 16, 2019

" Very friendly and professional staff! "

 April 14, 2019

" El servicio que recibí fue excelente de parte de todo su personal y doctor "

 April 11, 2019

" Long wait time needs to be shortened. "

 April 11, 2019

" I was very pleased "

 April 10, 2019

" Dr Sedeek and staff are taking excellent care of me & my eye problems. I appreciate them very much. E J Lansford "

 April 10, 2019

" Arrived early but my appointment started a little late. Not complaining as I get good service, just always at least 15 min late "

 April 9, 2019

" I always receive the very best care "

 April 9, 2019

" I was not happy about the new online check in app . Not very personal and doesn’t allow you to pick amount of payment. It also requires you to have your card on file which I do not do. "

 April 6, 2019

" Cordial, caring and thorough staff "

 April 5, 2019

" Many many steps and staff members involved; took over an hour "

 April 5, 2019

" I thought the care, courtesy and attention to detail was excellent "

 April 4, 2019

" The service at Shepherd Eye Center has been extraordinary. My opthalmologist of many years retired and recommended this clinic. While I agreed to having my chart transferred to this large practice, I had some misgivings about losing the individual attention I had been receiving from my sole practicioner opthalmologist. After two urgent visits with SEC, I realized my worries were unwarranted. The doctors at SEC take my eye health seriously, and they also take time to allay my concerns. It's not just the doctors who should be commended, but the support staff as well--from the person at the exchange to the clerical and medical support staff. It's obvious a lot of thought goes into the hiring of people who represent SEC. "

 April 3, 2019

" Staff was courteous and professional and the exam was thorough "

 April 2, 2019

" Dr. Franta is thorough and knowledgeable. I have been going to him for years and I will continue. He gives me information and answers questions I ask without hesitation. He spends as much time with me as is needed and I never feel rushed when I am in this office. "

 April 1, 2019

" The whole staff were very helpful and they clearly explain the problem that you're having, the process that you're going to go thru step by step. Highly recommended. "

 March 30, 2019

" Dr. And staff were very. Helpful and kind "

 March 30, 2019

" I've seen many eye doctors since my coroidal melenoma diagnosis. Several at UCLA where they specialize in my condition. You guys are top notch in every category. You are efficiant, friendly, professional, and all around awesome. I feel very fortunate to have found you guys. I feel very well taken care of from the moment I walk in till the moment I leave. Keep up the great work! "

 March 28, 2019

" They have a iPad chech in system that if you don’t do do it at home you are required to do it at the front chech in desk. I saw several seniors not very happy with this new system ! I didn’t mind to much. "

 March 27, 2019

" Everything that was done was done professionally. "

 March 27, 2019

" Aways greeted with happy attitudes and great professionals doing their jobs. No complaints here "

 March 27, 2019

" New tablet sign in procedure is a bit cumbersome especially for older patients. "

 March 27, 2019

" Wait was longer than I expected--30 minutes. "

 March 27, 2019

" All staff, receptionist,eye exam technician and doctor were friendly and professional in my opinion. The doctor took the time to answer all of my questions. Thank you, James. "

 March 26, 2019

" I have been a patient for 50 years your service has been always fast and excellent "

 March 26, 2019

" Went in and out real quick, everything was done in minutes, great service and an even better environment. "

 March 26, 2019

" Todo el personal es muy amable "

 March 24, 2019

" Very professional "

 March 24, 2019

" Everyone is so kind "

 March 23, 2019

" Love the people and the doctos. But I had to wait 40 minutes even when I had an appointment. "

 March 23, 2019

" The employees are the best anywhere! It is a big place and for the most part runs smoothly. The waits can be long but the help more then makes up for it. The Drs. are great also. I recommend Shepard eye often. "

 March 23, 2019

" I enjoyed iam happy "

 March 22, 2019

" Very impressed with the kindness and friendliness of all the employees i dealt with. You all are awesome!! "

 March 22, 2019

" Very efficient. All staff competent and friendly. I feel in good hands. "

 March 21, 2019

" Dr. Goodman was great! The staff was warm and friendly! "

 March 21, 2019

" Very happy with the service I recieved! I was seen within 10 minutes and your staff were extremely friendly and professional! Thank you! Diane "

 March 21, 2019

" Excellent staff "

 March 20, 2019

" Techs & Dr excellent attitudes. Efficient. Lovely place. Thank you. "

 March 20, 2019

" I was very satisfied with my injections doctor was very professional as well as staff "

 March 19, 2019

" Fast appointment!!!! In and out in 30 minutes "

 March 18, 2019

" Your checking process needs help. I checked in from home and had to do again while I waited. Just honest feedback. "

 March 16, 2019

" I’ve been very happy with the care I receive there. "

 March 16, 2019

" Dr. Franta is very personable and professional. "

 March 15, 2019

" My appt with Dr Franta has always been a good experience. "

 March 14, 2019

" The entire staff are very professional and make me feel very comfortable. "

 March 14, 2019

" Dr. Bylsma and the staff were professional, friendly, and efficient - just as always. "

 March 13, 2019

" I had to wait 35 minutes before they called me. After the preliminary tests, I had to wait 15 more minutes for an exam room to open up. However, the personnel were very efficient and professional. I feel I got thorough care. "

 March 13, 2019

" I arrived at 1:10 for a 1:40appt. I was seen by staff until 2:15pm. The wait time was long. I was not advised that the my specialist was running behind. That is courtesy to the clients that you serve. When updating is needed tell the client that a pad plus paper work will be required when you leave text messages. I received 4 text messages. "

 March 12, 2019

" Thank you! "

 March 11, 2019

" I have no complaints.Everything went well. I even ran into to one of the girls there that I use to babysit. "

 March 9, 2019

" Everyone was so friendly. Jennifer Lopez, Dr. Byalsma's assistant, was so helpful & friendly. Dr. Byalsma was great. "

 March 9, 2019

" Excellent experience at Sheppard Eye Center! Staff was very friendly and professional. "

 March 8, 2019

" Every one was very pleasant, and gave me a full enjoyment for the visit ! "

 March 7, 2019

" Needed an appointment for foreign substance in left eye. The Center accommodated me in a polite and efficient manner. "

 March 5, 2019

" Very satisfied with staff and I will return "

 March 5, 2019

" They make me feel real comfortable I love them people "

 February 25, 2019

" All our ? Answered in a friendly and professional way "

 February 21, 2019

" I wait to much at the room after my eye dilatación but all personal are friendly and professional "

 February 21, 2019

" This was the first time I waited for the Doctor for 51 min. in the waiting room. Very uncomfortable waiting that long and I know he was busy . But overall I really. like Doctor Goodman !�� "

 February 21, 2019

" Everyone from the reception area, pre-tester and Dr Franta was professional, cordial and extremely competent. I've been a client for over twenty years and definitely plan to continue. Always recommend to friends new to the area. "

 February 19, 2019

" Have been with Dr. Shepard's office for years and service is always excellant. Doctors and techs always explain what they are doing during exam and am always aware of steps in all procedures. Service was and is excellent. "

 February 15, 2019

" Dr. Sedeek is and awesome doctor and his staff makes each visit enjoyable even when you are getting shots in your eye. However the records department is not very efficient I have been asking for my records since November 2018 and I’m still waiting. "

 February 13, 2019

" My husband and I love all the people in Shepherd Eye Center! Always very accommodating and professional! Dr Bylsma is our doctor and he takes very good care of our eyes! I highly recommend Shepherd Eye Center to anyone looking for a great place to get your eyes taken care of! Debra "

 February 13, 2019

" The staff were very friendly and curtious "

 February 13, 2019

" Carol is a joy to work with. "

 February 13, 2019

" Really impressed with your new facility. "

 February 12, 2019

" Everyone was very friendly and professional. Enjoyed talking with all of them too. "

 February 9, 2019

" Starting with the phone call to schedule my appt and reaching Monique who is an amazing asset as your first interaction over the phone to check in, the tech etc it was an overall awesome experience beginning to end. Every person I made contact with was professional, knowledgeable and went above and beyond. Way to go! I’ll recommend y’all anytime! "

 February 9, 2019

" Very impressive, staff was great. Doctors very professional. "

 February 8, 2019

" The staff were very friendly and helpful. .I didn't have to wait long to see Doctor . "

 February 7, 2019

" Everyone is friendly in the office. "

 February 6, 2019

" Nothing bad to leave..... everything is 100% "

 February 6, 2019

" Thank you so much for doing my exam without dilating my eyes as I am allergic to those type of eye drops "

 February 2, 2019

" Dr. Bylsma is very caring and thorough. I am so grateful and thankful for his expertise and kindness. All of his staff members are respectful and courteous. I highly recommend Shepard Eye Clinic. "

 February 2, 2019

" Quick check in, quick visit with doctor, quick check out. This is the best location with the best doctors for ocular care. "

 February 2, 2019

" Doctor could have spent a little more time asking if I needed anything else. The rest of the experience with the reception and clinician before was excellent. Super friendly and provided excellent customer service. This experience was in the Santa Maria location. "

 February 1, 2019

" In and out within 30 minutes. This included an exam for an injured eye. "

 February 1, 2019

" i was given an appointment within 30 minutes from calling the office. I had two days with vision problems flashing and black spots and blurry vision the week before. I was very worried that i could be experiencing retinal detachment and thankful that i obtained immediate care. You were all a blessing to me. Office is organized and i received great service. All the staff and doctor were kind. After all the tests were done Dr. Sedeek took the time to explain what was happening. Thank you again. It's rare to be able to get an appointment so quickly. Awesome service. "

 January 31, 2019

" They were fast and friendly.. "

 January 28, 2019

" Excellent front desk customer service, Belen. Back office assitant, Maryann very respectful and made me feel very welcomed!!!! "

 January 26, 2019

" Always excellent care! "

 January 24, 2019

" My experience was great. It's a wonderful facility. Everyone is so friendly and helpful. "

 January 24, 2019

" Felicidades por el exelente servicio gracias "

 January 23, 2019

" The staff and service was outstanding. I loved the one stop shopping for services. Very professional. "

 January 19, 2019

" My wife Nell said to say she love,s her new eye,s ! "

 January 18, 2019

" Whatever is going on with my eyes Dr Bylsmar has made me a priority as he does with all of his patients. Thank you Shepard Eye Center. Georgia L. "