Recent Reviews

 June 11, 2021

" Unusually long wait, followed by the usual outstanding service. Signed in, waited 45 minutes in the lobby (never happened before), then professional, competent, and efficient eye care. "

 June 10, 2021

" Staff & Dr. Franta were all very personable & helpful. "

 June 10, 2021

" Always competent care "

 June 10, 2021

" I love Shepard eye. I feel valued as a human being. Doctors are knowledgeable and caring and assistants are courteous and helpful. "

 June 10, 2021

" Very fortunate to receive excellent service/care throughout "

 June 9, 2021

" Professional, amicable…. T "

 June 8, 2021

" Beatrice was excellent. She introduced herself to me, answered all my questions and was patient as I tried on my contacts. I am happy my follow up appointment is with her again next week. It’s helps to have continuity of care. "

 June 7, 2021

" Everyone was so wonderful and helpful and nice. I didn't feel rushed to make any decision it was all on my schedule and how I felt. Staff was very helpful and sincere and when I asked a couple times to repeat themselves they were accommodating. "

 June 6, 2021

" I've had a couple of days back to back. Eye testing with new machine was really good, except the Dr who put the IV in my hand needs basic nursing skills on how to put an IV in a hand... it hurt like all holy heck and I still have a whole from the IV and a huge bruise on the top of my hand. The Doctor that I saw for the results was professional and caring. We talked about options on how to proceed. My eyes are being taken care of and that makes my day. Thank you to all the staff. "

 June 6, 2021

" professional and all safety taken "

 June 4, 2021

" Amazing group of people, Maria made me feel so at ease about the procedure I was inquiring about. "

 June 3, 2021

" Improvement in my left eye enough so that I don't have to go back for 1 year. doctors were very nice and understanding of my anxiety about eye surgery. so glad this worked. "

 June 3, 2021

" Elo was super helpful and very friendly. Great patient care . "

 June 2, 2021

" Always excellent. "

 June 2, 2021

" I assume this is about shepherd eye center. Did not see that name. I was there yesterday. It was well organized and fast. New retina doctor is excellent giving lots of information and help. Thanks. "

 May 28, 2021

" Dr Goldchet is the best "

 May 27, 2021

" Everyone was very nice and professional and it was a pleasant experience all around. "

 May 27, 2021

" Very good with kids kids friendly "

 May 27, 2021

" Everyone was incredibly nice and professional, I lost my sunglasses and the person at optical did everything in her power to help me attempt to find them. You have an amazing staff "

 May 27, 2021

" The people were great. Very personable and friendly. The waiting time was minimal. "

 May 26, 2021

" Very professional, thorough, and answered all questions that I had. "

 May 26, 2021

" Very impressed with everyone it was a great experience "

 May 26, 2021

" All the staff is very kind, caring. I have complete trust in my doctor "

 May 25, 2021

" Every one very nice and helpfull "

 May 21, 2021

" Waiting time was short. Personal courteous and helpful . I liked very much doctor's diagnosis and advice. All and all everything good. "

 May 21, 2021

" Everyone was friendly, professional and patient. "

 May 21, 2021

" Nichol was great! Dr. Bylsma was great! "

 May 20, 2021

" The whole team is professional, kind and helpful. Thank you! "

 May 20, 2021

" Pleasant, helpful staff...bit of a wait for busy Dr Shephard but he’s well worth the time in his expertise and friendly manner.... "

 May 20, 2021

" Dr.Shepard is an excellent physician. His medical staff are very professional and accurate. "

 May 20, 2021

" Everyone knew & did their jobs I liked seeing them sanatizing everything "

 May 19, 2021

" Staff was helpful. All procedures were fully explained beforehand. Did not wait long for my eye exam! "

 May 18, 2021

" Little wait time. Kind office people. friendly Doctor. I was well taken care of. "

 May 18, 2021

" Dr. Shepherd is a kind and caring and very knowledgeable physician. They got me in right away. I had a painful eye infection and was treated very quickly. "

 May 15, 2021

" Very good, the staff was very helpful "

 May 15, 2021

" The entire experience was great. The staff was well trained and efficient. Every option and procedure was beautifully explained by Dr. Bylsma and we were given enough time to fully weigh our options. Dr. Bylsma has performed surgery on my eyes and will soon do so on my son's. My results were fantastic and I'm sure his will be as well. "

 May 15, 2021

" Kind and caring staff. Dr. Bylsma was thorough during my visits. "

 May 6, 2021

" They are friendly, fast, and gentle. I have macular degeneration and therefore in the office quite often and have never had a problem there. In fact I had to go in early today because of my ride and that didn’t bother them at all. "

 April 29, 2021

" Very friendly staff and helpful all the way through the process "

 April 28, 2021

" Got in very short notice and after arriving was seen within 15 minutes. "

 April 21, 2021

" Everything went well and was on time. I am always pleased with the friendliness of all the staff. "

 March 25, 2021

" Always a pleasure to visit. "

 March 24, 2021

" I have always had a very good experience here at Sherhards Eye Center they are friendly and helpful. "

 March 23, 2021

" This is my first eye surgery and everyone at the surgery center was awesome they made me feel very comfortable They were very kind and made me feel very much at ease I am thankful and grateful "

 March 19, 2021

" Dr. Golchet was very polite and did a thorough examination. She listens and explains things pertaining to the eyes. I am very happy to have her as one of my doctors "

 March 18, 2021

" Everyone was very friendly. I received excellent service from check in to check out. Your staff is Awesome!!!!! "

 March 18, 2021

" Excellent support staff. Dr. Goodman very patient and thorough in explains diagnosis and process. "

 March 16, 2021

" I’m so glad I’m a patient of Dr Z. He’s so knowledgeable and personable and is always ready to provide a thoughtful response to any questions I might have. "

 March 12, 2021

" The staff and the doctor were all very nice, friendly, professional, and efficient. They all did a great Job making me feel comfortable and making me feel safe. "

 March 11, 2021

" Appointment was 20 minutes late. It seems this is the norm at this clinic. "

 March 11, 2021

" Very excellent "

 March 6, 2021

" Everything was great. Super friendly and helpful staff. Thank you "

 March 5, 2021

" Very thorough exam. Dr Franta was very welcoming and competent. "

 March 4, 2021

" Dr. Shepard and Jackie were awesome. Thank you "

 March 4, 2021

" Wait time in a room waiting for doctor was 30 minutes which I wasn’t happy about, once doctor came in she was pleasant but failed to acknowledge my complaint of waiting for 30 minutes. She waived it off by mumbling that the morning was smooth but had nothing to explain why I was left waiting. "

 March 4, 2021

" This was for my preop and I had the best experience ever She was very thorough kind took her time we laughed a lot I understood everything we need more people like her Very much appreciated her "

 March 2, 2021

" As always, I am happy with my experience with everyone I encounter at Shepard Eye Center! That is why I have been Dr. Zarnegar’s patient for nearly twenty years❗️ "

 March 2, 2021

" As always. Thank you "

 March 2, 2021

" Testimonial: I’m very pleased to be able to continue to be treated by Dr. Ragui Sedeek. I first met him a couple of years ago when he fixed my macular hole. I’d had two previous surgeries, by another doctor, on the same eye. He was able to see where the problem was and repaired it. I only wish he was the first retinal specialist I’d ever seen. I trust his knowledge of eyes and would recommend anyone who is having eye problems to see Dr. Sedeek. I can’t say enough about how thankful and blessed I’ve been with his expertise. "

 March 2, 2021

" Always very professional services & full attention to the patient! "

 February 27, 2021

" A wonderful place to have your eyes examined. The facilities are very accommodating to patients and the staff is knowledgeable and pleasant! "

 February 27, 2021

" Greeter did not tell me that I did not have to be seen by the intake,was waiting for that. had been put on the ready list because of on line check in. was happy about that,but fretted when later arrivals were interviewed before me. a small hitch in a good system. "

 February 25, 2021

" Office is well organized and the staff are amazing! "

 February 24, 2021

" First of all, I want to say that Isela is amazing! During every appointment I have had, she has been friendly and helpful! At the end of my most recent appointment, Dr Golchet said that office staff would be contacting me to schedule an eye injection. I have not been able to follow up, but have also not been contacted. "

 February 23, 2021

" All questions answered, great staff and the Dr. answered my questions "

 February 18, 2021

" I had a great experience. The office staff and medical assistants were organized and professional. Everyone was super friendly and had answers to all my questions. I’m thankful that my eyes are healthy and able to see me through another year!�� "

 February 17, 2021

" Everything and everyone was excellent in the treatment I received before I saw Dr. Bylsma. I recommend Sheppard to all my friends and family because of the care I received from the the front door taking temperature to all the tests taken. "

 February 17, 2021

" Well organized , professional and caring. "

 February 16, 2021

" Staff is very friendly and professional. "

 February 14, 2021

" Everyone there is so very nice and make you feel so comfortable...thankyou Everyone "

 February 13, 2021

" Improve on waiting time in the consulting room. To wait 30 minutes is nit ACCEPTABLE. I trust on my next visit I will see an imorovement. "

 February 12, 2021

" My experience (appointment) was good. I didn’t have to wait too long to get tested. The techs were very nice and explained the tests that were to be done. "

 February 11, 2021

" Entire staff if efficient and professional. "

 February 11, 2021

" Wasn't happy about getting stuck twice with a needle for a dye test. Besides that everything thing else was an A+. The young lady that took me around was very nice and made me feel right at home. "

 February 11, 2021

" The actual examination and multiple applications of the numbing eye drops was Uncomfortable but Dr Goodman and his assistants made the experience less difficult. "

 February 11, 2021

" All went well. Everyone was kind and professional. "

 February 11, 2021

" Great friendly staff from the time you get temperature check until walking out the door! "

 February 11, 2021

" Natalie was great. She gives you the information needed to understand your treatment. What a great employee! "

 February 11, 2021

" Clearly a happy and efficient team! "

 February 10, 2021

" Everyone was very pleasant and made my visit easy. "

 February 10, 2021

" My visit was great. Everyone, from check in, to check out, was very nice. Really liked Dr Franta (hope the name is right). He listened to me and then patiently explained the results of my exam. Great experience overall. "

 February 9, 2021

" I had a great experience, staff were kind and generous. Friendly Smiles!! Lol "

 February 9, 2021

" Always the best care I have been a patient for 50 years "

 February 9, 2021

" Everyone was proffesional and thorough! "

 February 9, 2021

" Very professional staff. Extremely thorough examination. "

 February 6, 2021

" All were so help. I learned a lot. However, this morning when Intrued to insert the contacts, I could not. In fact, I lost both. Will try again this afternoon, "

 February 6, 2021

" Everyone there was so nice and patient "

 February 5, 2021

" Dr Goldchet did an amazing job! "

 February 5, 2021

" Shepard Eye Center is extremely professional; they are friendly and customer service oriented. "

 February 5, 2021

" My visit to see my Doctor is very Good "

 February 4, 2021

" My 95 year old Aunt Mary was treated respectfully, with her dementia and hearing problems, which makes it difficult for communication with her. "

 February 4, 2021

" W "

 February 4, 2021

" Not yet "

 February 4, 2021

" This was the first time that I had the most extensive eye exam very pleased "

 February 4, 2021

" The medical assistants/nurses were awesome! "

 February 4, 2021

" Every person I came into contact with treated me professionally and cordially. I was very impressed by the covid 19 protocols in place. Good Job! Art Gardner "

 February 4, 2021

" Did take too long. "

 February 2, 2021

" Love the new retina specialist. Excellent knowledge and skills coupled with concern for my welfare and my clear understanding of my condition. "

 February 2, 2021

" The doctor and assistants were all very nice and patient with me and my concerns, and I felt comfortable bringing up any questions I had. I would definitely recommend Shepard Eye Center to anyone looking for a good optometrist. "

 January 29, 2021

" I love Shepard Eye center great Dr. and multiple service in one location... "

 January 29, 2021

" I was very Satisfied and happy with the how everything went and how fast they got you in and out "

 January 29, 2021

" N/A "

 January 28, 2021

" Every one was very helpful and explained what was going on with my vision. "

 January 28, 2021

" So greatful! By waiting till the correction made a big difference I hold what Dr. Bylsma did as a huge blessing. The Shepard clinical experience was great. Thank you. "

 January 28, 2021

" Fast - safe - efficient - Thanks "

 January 28, 2021

" Dr. Sherpard is so awesome as is his staff. Thank you all "

 January 28, 2021

" Dr. Bylsma and the staff I was doing a very Jack get very good job and I’m always very happy "

 January 27, 2021

" Dr was very in tune with my situation. She provided me with warnings I should take into account for my overall well-being. "

 January 27, 2021

" You are handling this virus thing very well, and as usual, considering how fantastic my eye-sight is, I always label your people as miracle workers! "

 January 26, 2021

" Always excellent care and service. "

 January 23, 2021

" I was treated very well by the staff and the doctor. This was my first visit to this office. The front desk gal, that took care of me, was very professional. (I didn't get her name.) The gal that took me back to the room and performed some eye tests, was professional and easy to speak to. Her name is Margoth. Then, a male tech assisting the doctor, was also nice and professional. (I didn't get his name.) The doctor, Dr. Zarnegar, was professional and easy to speak to. "

 January 22, 2021

" Everything went well in the office. There was a problem with confirming the appointment with text. I was text to confirm my appointment 2 days prior to the appointment. It stated, confirm appointment for tomorrow. So i went a day early to be sure not to miss it. "

 January 21, 2021

" I highly recommend Shepherd Eye Center "

 January 21, 2021

" Staff was helpful and courteous. "

 January 21, 2021

" Thank you for making my first visit comfortable through professionalism and clear information. "

 January 20, 2021

" Everyone from the first person I talked to over the phone, the doctor and the last person who booked my follow up appointment was so kind and caring at Shepard Eye Center. I had a great experience. "

 January 20, 2021

" Dr Pamela Golchet’s comprehensive exam and diagnosis Made sense with the symptoms I’ve been having. "

 January 20, 2021

" Was in and out in a timely manner. "

 January 20, 2021

" Dr. Zanagar and the staff are friendly and professional. "

 January 20, 2021

" I always receive excellent treatment by staff and doctor. "

 January 19, 2021

" Always a good experience with very knowledgeable personnel "

 January 19, 2021

" Friendly and very professional service all around, and Dr. Franta has never failed to prescribe the perfect lenses for me! "

 January 19, 2021

" Shepherd Eye center displayed their usual professional attention even with the trying circumstances of the Covid Pandemic. I felt quite safe and treated very well! "

 January 19, 2021

" It was very comforting to see all of the Covid-19 precautions that the office takes. Starting with someone at door to ask if you have an appointment, taking your temperature, and directing you to a 6ft distance from other patients seating area. Everyone from office staff, assistants, and doctor were very friendly, courteous, and professional. "

 January 19, 2021

" It’s always excellent, with great service, thank You "

 January 19, 2021

" Always a good experience. The doctors and staff are first rate. "

 January 19, 2021

" I appreciated the care and she was very careful and competent. "

 January 19, 2021

" I was very happy that I can see a doctor the same day "

 January 16, 2021

" Have always had satisfactory service from the whole team, especially Marian, such a gem and has a way of making you feel at home! "

 January 16, 2021

" As always, my visits to Shepard Eye Clinic are pleasant, professional, timely and most importantly the only doctor visits I actually look forward to. So it is an additional bonus that I have a gaggle of progenies that also have appointments throughout the year! I've been with Shephard Eye Clinic for well over ten years with various needs for each family member and have always been more than satisfied with our experiences and the superior care we've all received. Every professional is gifted, and every staff member is exceptionally congenial, knowledgeable, and helpful. I expressly share my good fortune with friends and family so that they may too look forward to the benefits we do at this outstanding office. Thank you Shepard Eye Clinic ❤️ "

 January 15, 2021

" Pleasant and courteous staff. Watched them washing down surfaces while waiting in lobby "

 January 14, 2021

" I just need more information because there's so much to decide "

 January 12, 2021

" Staff is so friendly, skilled and professional. "

 January 12, 2021

" Thank you for your professionalism and answering my Questions. Please send copy of ophthalmology exam & and any results to my Primary Care Physician Dr. M Camacho at CHC - Guadalupe,CA! Thank You Linda "

 January 11, 2021

" The check in process even after fulfilling the pre-check in information online took a half hour. "

 January 8, 2021

" Everyone was very professional and caring, enjoyed my visit and l am happy with their staff and Doctors! "

 January 8, 2021

" Dr. explained the problems and the test results very clearly. "

 January 6, 2021

" Everyone, from the front door to Doctor Golchet and her staff, are great! Very professional and very friendly and caring at the same time! The procedures I have been having are new to me and a little scary, but the Doctor and her staff talk to me, tell me exactly what’s happening and always puts me at ease! I appreciate each and every one! Debra Lovejoy Reynolds "

 January 5, 2021

" I loved Dr. Golchet! "

 January 5, 2021

" Had to wait nearly 1/2 hour, before I was called. "

 December 31, 2020

" Very courtesy staff. Dr. Frantz very patient and informative. "

 December 31, 2020

" I am very pleased with everyone who I met. The staff is not only very professional, but also very personable which helped to put me at ease in my first visit. My AMD was described in detail and I appreciated that. "

 December 31, 2020

" All Staff and Doctors are very pleasant to their patients. They all make sure we understand our medical findings before we go home. "

 December 29, 2020

" As usual, you are the best!! "

 December 29, 2020

" I was so grateful to be seen when I called. This is a time when I really did not want to be told we don’t have any openings for today. I had burning eyes, never had an eye Infection before, they are uncomfortable. Thank you, for fitting me in. Paulette "

 December 29, 2020

" Was seen by doctor at scheduled time. Everyone was pleasant. "

 December 29, 2020

" It was good to see Dr. Dan Shepard again. He has helped me greatly with my eye problem. Will be seeing him from now on. Thank you Dr. Dan. "

 December 23, 2020

" Very friendly staff The best office within ac100 miles! "

 December 23, 2020

" Too cold in the exam room "

 December 22, 2020

" Dr. Zarnegar is very knowledgeable and took the time to explain the procedures for cataract surgery benefits and risks. Both my wife and I felt very comfortable with him and the staff. "

 December 17, 2020

" The staff is great and courteous "

 December 17, 2020

" Took me in a few min early which was nice. Exam was in depth and all my questions were answered. "

 December 15, 2020

" I'm always very comfortable seeing Dr.Zarnegar, he's courteous, professional and very likable. The only complaint I have is that I had to wait a long time before seeing Dr. Zarnegar. "

 December 12, 2020

" Clean, professional, covid-19 conscious, and friendly. "

 December 10, 2020

" La oficina médica muy limpia todos los que trabajan ahí muy amables y profesionales "

 December 10, 2020

" Dr Goodman and Marty Anne remains very kind and personable all thruout the visit , the exam . Expectations were explained . They made me feel they are focused on my needs . Thx "

 December 9, 2020

" Son excelentes todo el personal tengo mas de 6 años trabajando y nunca pensaré en ir a otro lado "

 December 9, 2020

" The appointment was easy to get, staff was helpful and friendly "

 December 9, 2020

" Nice people at the office and every body who works there. "

 December 9, 2020

" Please stop sending reminders regarding appointments and taking this survey to all my contacts you have listed for me. Just send an email, It is very annoying getting reminders when I have already respondedl "

 December 9, 2020

" The staff that I've interacted with are exceptional. Dr.Franta is knowledgeable, kind and caring. "

 December 9, 2020

" Very efficient and pleasant visit. "

 December 9, 2020

" The more times I visit SEC, the more impressed I am--from the person monitoring the "Covid-door," to the person making my next appointment. This time I would like to acknowledge Miriam. I'm close to 70, have seen vision care specailsits since my teens, and I've always felt anxious about having trouble with the "What looks better, this or this?" test. I was unaware so much assessment goes into interpreting the patients answers, and if something doesn't make sense, the examiner takes extra steps to figure it out. Thank you Dr. Zarnegar, for answering my cataract questions and explaining it's not just what you see, but what I see. I appreciate medical professionals who use what I think of as the "good detective" method. "

 December 9, 2020

" Exelente personal Muy amable Doctores muy capacitados Todo en comun es muy profesional "

 December 5, 2020

" Everyone I came in contact with was helpful and professional. Dr. Zarnegar is excellent. "

 December 3, 2020

" I felt safe and protected during the pandemic. The doctor and staff are always very knowledgeable, caring and professional. "

 December 2, 2020

" Did not have a long wait for my scheduled appointment. When all was finished , I did not wait long to reschedule. "

 December 1, 2020

" Everybody was polite & enjoyable to work with. "

 December 1, 2020

" Service itself was excellent; but, as I got shuffled from room to room, I realized my aggregate wait time was quite long. I was there over two hours for what should have been one. The doctor and aides I saw were professional and pleasant. You gave excellent personnel "

 December 1, 2020

" I always receive excellent care at Shepherd Eye Center. I am so glad to have Dr. Zarnagar for my doctor because I trust him to do what is best for me. Thanks to all because you are the very best! "

 December 1, 2020

" Dr. Zarnegar is awesome and so is the staff! "

 November 30, 2020

" After getting my routine eye injection at my previous clinic, I experienced terrible pain and stinging in my eye. The pain caused both eyes to tear, my nose to run incessantly and I became chilled and even developed a temperature. I spoke to my original's doctor's office 2 hrs. after I left and then the next day about noon. Both times I was given advice by whoever answered the phone (not a doctor) and no offer to be put in touch with one. My husband called Shepard Eye Center and they squeezed me in within a 1/2 hr. It turns out it was not the injection site but an abraded cornea probably from the cleanser applied to my eye. They put a contact on it to prevent my eyelid rubbing it. The next day when I had a question about medication, a doctor called me back within a half hour. I am so glad I went to Shepard Eye Clinic. Everyone I came into contact with there was caring and responsive and they all worked to get me relief quickly. Thank you. "

 November 26, 2020

" I felt my check-up was thorough. The people who worked with me were pleasant and courteous. "

 November 26, 2020

" They didn't tell me the time of my surgery is. "

 November 25, 2020

" I found Shepard eye center to be the utmost in professionalism. From reception vthrough each aspect of my visit. Very Covid-19 concerned and protocol in place. My exam was very detailed. I highly recommend Shepard Eye Center to everyone. "

 November 25, 2020

" The whole experience took less than one hour, and the employees were friendly and professional. "

 November 24, 2020

" My appointment took almost 3 hours. This seemed excessive but apparently was necessary to facilitate protocols for protection from Coronavirus. I felt very comfortable with these precautions. I also appreciate the unrushed atmosphere & attentive attitude from the staff & especially Dr. Franta. My exam was very professional & all of my questions were answered. "

 November 23, 2020

" Always so clean and professional there. "

 November 22, 2020

" Very thorough and everyone is very pleasant. "

 November 21, 2020

" Everyone was very kind and efficient taking care of me ! THANK YOU !! "

 November 20, 2020

" I appreciated you getting me in so quickly when I had a concern about my vision that couldn't wait 2 months. "

 November 20, 2020

" Quick and organized "

 November 19, 2020

" I really appreciated how thoroughly the staff was following guidelines for mask wearing etc during this pandemic. I was called within 3 minutes of arrival. I did have to wait rather a long time to see Dr.Shepard but realize that he has other patients to see besides myself. I was feeling a bit down in the dumps when I arrived but after speaking with 'Dr.Shepard and listening to his positive talk and uplifting demeanor I cheered up. Final question...may I adopt Dr Shepard?!!!! "

 November 19, 2020

" So far so good. Large Black spots still floating beneath my right eye as expected. They'll get very small soon as per my last eyeball Injection. Hope things from here on out go as expected. "

 November 18, 2020

" My appointment was outstanding. "

 November 17, 2020

" Friendly staff that in a sense, kept you company while you waited for the doctor. "

 November 17, 2020

" Everyone was great, I especially appreciated their help with my eye drops. "

 November 16, 2020

" Dr bylsma was very thorough and a nice guy. I would recommend him highly "

 November 15, 2020

" Staff are friendly and professional. Although it was a long wait but I do understand. "

 November 14, 2020

" All the staff and the doctor were exceptional. I had a great experience. "

 November 14, 2020

" They were very efficient and tenetive and explained everything to me "

 November 13, 2020

" The check in process was rather easy. Now you are given a tablet. If I wasn't there my dad wouldn't know what to do with that tablet. I'm sure they help those who don't know. Over all great experience "

 November 12, 2020

" As always from years prior&also surgery’s with Dr.Goodman&now 2020 covid,they all~Dr.&staff, truly care about each of their patients&keeping everyone safe,also for the best eye care for my husband&myself,thank you all!! "

 November 12, 2020

" Clean, professional, impressive clinic. "

 November 11, 2020

" The tech, Margo, was outstanding in every way. Doctor Blysma is by far the best I've ever encountered, and at age 82 I've seen several. Getting in and out was efficient and couldn't have been better. Roger Mills "

 November 11, 2020

" Everybody there is always so friendly. "

 November 11, 2020

" The wait was short and my doctor was very informative. "

 November 11, 2020

" It's always great care at Shepard Eye Center. I was seated fairly quickly and didn't have to wait very long to see the staff. "

 November 11, 2020

" I’ve been going to Shepherd Eye Center for several years now. The front office staff has always treated me nicely with a smile and respect. I have been helped promptly and I’ve had great vision doctors. They helped me pinpoint my problem. Now, we know what it is and what I need to do to fix it. Thank you!! "

 November 11, 2020

" Very efficient staff from front office, nurses, till discharge instruction. Dr Zarnager was very kind, attentive to my concern, very professional, knowledgeable and excellent chairside manner. "

 November 10, 2020

" Had a full checkup everything went. Discussed all results with Dr. Z to my satisfaction. Excellent! "

 November 7, 2020

" I don’t understand how come my end to see six different people just to get my eyes examined. "

 November 7, 2020

" It has been always good, thank you. "

 November 5, 2020

" Am still waiting to hear when my surgery/ procedure time for 11/9 is "

 November 5, 2020

" Had an awesome visit with Dr. Shepard he is an outstanding Doctor Thankyou "

 November 5, 2020

" Davis handled the initial exam very well and Dr. Blysma answered all my questions. "

 November 5, 2020

" Dr Shepard, was absolutely amazing!! He diagnosed my condition right away and his people skills are what all doctors should strive for. Thank you "

 November 4, 2020

" Not enough unique stylea of glasses. There was like 5 different brands with the same style and color. "

 November 4, 2020

" Every test was completed in a timely manner. All staff was friendly and polite. "

 November 3, 2020

" My appointment is very good staff and my Doctor is good "

 October 31, 2020

" Very pleasant experience! "

 October 30, 2020

" Staff were very patient and gave excellent attention and made me feel as if I was the only person there. "

 October 29, 2020

" The staff at Shepard Eye are very professional and friendly. They treat you like family. "

 October 27, 2020

" Everyone was very polite and professional and did a very thorough job in checking my eyes. "

 October 24, 2020

" First meeting and it went well. Very health conscious. "

 October 24, 2020

" Staff was very nice. "

 October 24, 2020

" Shepherd Eye staff and doctors always treat me with caring and expertise. "

 October 22, 2020

" Got appt very quickly "

 October 22, 2020

" I called earlier that day and they were able to fit me in on same day to take care of my problem, I was treated with respect and great care, Dr Goodman and his staff are just wonderful and I just can,t say enough good things about them. "

 October 22, 2020

" Thank You! Your staff is friendly and very efficient. I always enjoy coming to see Dr Shepard "

 October 22, 2020

" Great time friendly and accurate staff "

 October 22, 2020

" Great service! Quick and easy. Showed up unprepared with incorrect insurance card. Receptionist found my information within seconds of turning on my phone. "

 October 21, 2020

" Excellent service. They are very concerned with COVID-19 procedures! I've been coming here for about 20+ yrs. "

 October 20, 2020

" Very experienced and friendly staff "

 October 19, 2020

" Good experience staff were very efficient, professional and friendly. Thank you all! "

 October 17, 2020

" Friendly, knowledgeable staff made me feel very appreciated and comfortable. Dr.Zarnegar has an excellent "chairside" manner and makes one feel important as his patient. "

 October 17, 2020

" All the staff were very nice and helpful "

 October 16, 2020

" Every employee that I had contact with were so friendly and knowledgeable. The facility is up to date and beautiful. "

 October 16, 2020

" Everyone was exceptional. "

 October 16, 2020

" The wait time was longer than usual. "

 October 14, 2020

" I have been going to your clinic for several years now. This year the only thing changed were my new cell phone number and new eye insurance. Instead of just giving you my new cell number and insurance I had to fill out forms that should have already been on file. Everything else was top notch. "

 October 14, 2020

" Dr . Franta and staff were very professional . "

 October 14, 2020

" All the personnel are very courteous , polite , friendly and making one at ease . I also got excellent prompt care and my comfort and well being is a priority for them . I was accommodated on the schedule and attended to very promptly . Thank you . They are very on point with covid precautions implementation . "

 October 10, 2020

" First appt to establish new patient. Enjoyed meeting Dr. B and all of the staff. Facility is very clean and open. Good protocols in place for the current virus situation. Thank you very much. "

 October 10, 2020

" Excellent service, as always. Appreciate the doctor taking her time with me and being very thorough. "

 October 10, 2020

" Most always I experience a good meeting "

 October 9, 2020

" Too long a wait for the doctor "

 October 9, 2020

" Very nice service. "

 October 9, 2020

" Natalie was very helpful, knowledgeable, professional and friendly. "

 October 8, 2020

" I didn't have to wait long. My appointment was for 8:30 and I was leaving by 9:20. "

 October 8, 2020

" I am having issues with my right eye. It is swollen and sore and very teary. It feels like there is a particle in my eye. "

 October 7, 2020

" Efficient, friendly, professional - as usual. Thank you! "

 October 3, 2020

" Very professional knowledgeable people and quick response to your needs "

 October 3, 2020

" Dr. Bylsma was very informative about my eye condition. I am to stop the eye drops for Two weeks and see if I go to sleep easier. I will call him. "

 October 3, 2020

" Overall appointment was good and very professional, what seemed like a bit of repetitive was when I first made the appointment I gave all my insurance information and they took pictures/scans of my cards, then when I completed paperwork/registration online before the appointment I did it again, and lastly when I showed up for my appointment the receptionist asked me for it one more time and scanned it in her computer. Besides all of that I would highly recommend this eye center to family and friends. "

 October 2, 2020

" Great staff!! So concerned and attentive to my needs. "

 October 2, 2020

" Thumbs up to the staff for their job. "

 October 2, 2020

" Thumbs up to the staff for their job. "

 October 2, 2020

" Thumbs up to the staff for their job. "

 October 2, 2020

" Dr. By Alana is alway very thorough and addresses all concerns. "

 October 1, 2020

" Dr Goodman is great "

 October 1, 2020

" The wait was very long but the staff were all very nice and apologetic. "

 September 30, 2020

" I usually get in sooner, but I ended up waiting a half hour. I understand they were busy, but no one said anytime me so I went up to the girl and asked her how long. Just should have communicated with me!! "

 September 30, 2020

" Everything went very smoothly and all the people I encountered very very nice. Dr Zarniger is a jewel. "

 September 29, 2020

" Quality Staff Very Helpful people, positive and pleasant experience! "

 September 29, 2020

" Super easy, very friendly staff "

 September 26, 2020

" The staff was very friendly and professional. The doctor was helpful and assisted me accordingly. I would definitely come back! "

 September 26, 2020

" Thank you, to all to great staff. Pleasant visit. "

 September 25, 2020

" Stressed me out to be left in an exam room for 45 minutes waiting for the doctor. Otherwise everything was great. I was very nervous, and staring at the 4 walls and the computer with my abnormal eye picture was nerve wracking. I should have gone back out in the hall. "

 September 25, 2020

" I do not think I have ever been treated with such respect and understanding as I was at my appointment yesterday. Both the Dr. and the assistant took their time to fully listen to my concerns and helped me formulate a plan that works for me. Thank you for having such a great team. "

 September 24, 2020

" Everyone was awesome and there was no waiting. "

 September 24, 2020

" Dr.Shepard is so calm and reassuring and is also humorous "

 September 24, 2020

" Dr. Bylsma did my cataract surgery. It was a complicated surgery and he did an excellent job. "

 September 24, 2020

" Dr. Shepard and his nurse are very professional and kind. I am so happy I was able to be seen by these two individuals, and would Highly recommend them both and Shepard Eye Center. "

 September 23, 2020

" MY EXPERIENCE WAS GOOD. THE FRONT OFFICE IS DOING SUCH A STELLAR JOB AT GETTING PATIENTS IN SAFELY. THE TECHS WERE FRIENDLY AND INFORMATIVE. DR BYLSMA WAS, AT USUAL, GREAT. I ALSO RECEIVED GREAT SERVICE WHEN PURCHASING GLASSES AT THE OPTICAL STORE. "

 September 22, 2020

" My new doctor Golchet Was amazing and show true interest in my condition and was very thorough kind and considerate I feel honored to be her patient and I hope she does well and continues with the practice thank you "

 September 22, 2020

" 좋아요 "

 September 19, 2020

" I just wanna let you know that I wanna say Thank you All keep up the good work "

 September 19, 2020

" Everything and everyone was awesome. "

 September 19, 2020

" The staff at Shepard's were very friendly and professional. "

 September 18, 2020

" Doctor franza is very nice polite professional and all the assistant personnel do a great job fast and efficient "

 September 18, 2020

" Staff and Dr. Bylsma were very professional, as always "

 September 17, 2020

" Received text message link to appointment. Quick and easy connection. "

 September 17, 2020

" Overall the service was Great. From beginning to finish. "

 September 16, 2020

" just took an hr. wait time because they were behind and new Doctor. but she did an excellent job. "

 September 15, 2020

" The staff was very helpful and provided assistance as needed. Prompt service was provided "

 September 15, 2020

" Everyone was very friendly and accommodating!! "

 September 12, 2020

" Dr. Z is always amazing, the staff was polite and professional. I highly recommend Shepard Eye Center "

 September 12, 2020

" The staff is amazing, very polite and very helpful. The Dr. was very caring and understanding when I asked questions. "

 September 12, 2020

" Professional, polite, gracious and well informed about my situation. "

 September 11, 2020

" I enjoyed The Dr.’s assistant. She was amazing. "

 September 10, 2020

" The best Eye doctor I have ever visited so far. I am so pleased with the service. I will check my all eye problems with Dr Goodman. "

 September 9, 2020

" I was impressed by the COVD procedures in p ace. Also impressive was the assistant who administered eye drops. As always I feel great comfort when seeing Dr. Zarnegar, he's obviously an expert in his field and know he always listens to my concerns. Thank you! "

 September 8, 2020

" Thank you for all of your help, I appreciated everything. Continue your excellent job and all your professional work. GOD bless you more especially the specialist. GOD bless. "

 September 7, 2020

" It was very pleasant and easy to check in they were very helpful. The doctor explained everything that was going to be done to my eye and how long it was going to take and how soon they could do my other eye. Over all I am very happy with everything. "

 September 4, 2020

" Had an appointment quickly. Dr Franta was great. My eye problem was treated . The staff there were all very professional "

 September 4, 2020

" It was like a well-oiled machine, everyone doing their part and everything moving along so smoothly. I was in and out quickly with my eye problem diagnosed. I was impressed! "

 September 3, 2020

" All of the staff were professional & efficient. They took their time & answered all of my questions. I’ve been a patient of Dr. Franta for over 10 yrs. & he’s an EXCELLENT doctor! He’s not only extremely knowledgeable & professional but he actually cares. I’d recommend Shepard Eye Center to everyone! "

 September 2, 2020

" I was upset prior to my recent surgery when I realized after speaking to three people at Shepard Eye Center. That the incorrect aftercare instructions were given to me at the pre-op. Evidently the sheet with information covers both retinal detachment surgery and the puckered macular surgery, which I had. I was informed I was going to have to have my head in a down position 24/7 for 10 days. As you can imagine, I was concerned with how that was going to work, especially after I was told I could drive the next day, Which did not make sense. Evidently, the person I spoke to who answered the phone in the front did not look at my chart to realize what kind of surgery I was going to have. Needless to say, I was very worried and lost sleep over this possibility. I did speak with a manager, however I don’t know her name. She said that the instruction should have crossed off the information that did not apply to me. I hope that this is corrected so that the next patient does not go through what I went through. Other than that this is my only complaint. "

 September 2, 2020

" Covid-19 check in GREAT, wait time okay, office visit was GREAT. Every staff member I interacted with was pleasant and helpful. "

 August 30, 2020

" Staff was great �� "

 August 29, 2020

" my appoints are always good. However, I am sorry that Dr Sedeek is leaving there. I will probably continue with him reguarding my retina. I will come to Shepards for other eye problems. "

 August 29, 2020

" The staff and Dr. were all very friendly and take great care to protect the patients and staff from COVID. "

 August 28, 2020

" I was very happy with my appointment. And the staff. "

 August 28, 2020

" Despite Covid precautions, my wait was short, every phase of reception was warm, friendly, & informative. "

 August 28, 2020

" My right eye is still seeing black circles and micro-dots and still a little sharp stabbing in the right side of my right eye where the injection was given. But otherwise I am feeling ok. "

 August 27, 2020

" Great doctor "

 August 27, 2020

" On Time. Courteous prompt and efficient. Procedure went very well. Dr answered all questions and provided all needed information. Great experience "

 August 27, 2020

" Everyone was very friendly from check in, from the exam and when I checked out. "

 August 25, 2020

" Very nice environment,clean, very friendly staff. The only downside,the actual doctor does not spend too much time with the patient, most of the work is done by technicians for eye exam for glasses. "

 August 22, 2020

" Great staff. Dr. understood my medical needs with eyes and provided great information. Dr. showed empathy and courtesy. "

 August 22, 2020

" I did not have appointment but needed to see Dr Blysma due to reaction from new medication. Everyone very helpful in assisting me. Thank you all "

 August 21, 2020

" Every staff member was very patient and caring. "

 August 21, 2020

" The staff are very helpful and professional. I truly appreciate everything you do. GOD bless all of you especially the doctors. Thank you all.������ "

 August 20, 2020

" Appointment was at 1:00 not seen until 1:45. Everyone was very professional and helpful. The service made up for the wait time. Highly recommend. "

 August 19, 2020

" Wonderful customer service great crew "

 August 19, 2020

" Sorry he is leaving. He is great. "

 August 19, 2020

" Always a great visit! ALL of the staff are wonderful!! "

 August 19, 2020

" I appreciated the sign in at the door and that the wait was short. Liked Dr Zanegar’s assistant that did the eye chart exam and the Woman that took me through the initial preparations for my visit. "

 August 18, 2020

" Everyone is kind and understanding of patients fears. The Doctor was also kind and gentle and very smart. "

 August 18, 2020

" Very efficient handling of Covid-related issues. Short wait time. Caring staff. Thanks! "

 August 14, 2020

" I always receive the best of care at Shepard Eye Center. Am so happy to be in their patient because everyone I encounter is so professional, helpful and caring. "

 August 13, 2020

" I appreciated the helpfulness with entering and checking in. The procedure went as I expected. Sally Holmes-Tatum "

 August 13, 2020

" The personnel are very courteous and amiable , my questions were answered and explained very well that helped alleviate my anxiety . "

 August 13, 2020

" Always a great experience, I do wish all Dr visits went this well & left me feeling like I had been fully taken care of. "

 August 12, 2020

" Staff was professional and quick to get me moving through from start to finish. "

 August 11, 2020

" Very courteous and professional. Knew their job well and did them efficiently. "

 August 10, 2020

" Fifth this virus going on they were very efficient and cleaning up after every one was seated or it was a very good clean environment thank you for looking out for us keep up the good work "

 August 8, 2020

" Sherperd Eye Clinic got me in quickly and was accommodating to my schedule request. Care is always top notch even in the midst of a pandemic! Dr Bylsma is always courteous, clear & concise while interacting with patients. "

 August 7, 2020

" Excellent care and service. Thank you Dr. Bylsma and staff! "

 August 7, 2020

" I was worried about my recent lens replacement because my eye felt hot and the doctor very kindly checked it out and made me feel comfortable even though I was totally fine and took up his time for nothing! They are very friendly and responsive and give excellent care. "

 August 6, 2020

" Staff are friendly, extremely well-groomed, skilled, and excellent communicators. "

 August 5, 2020

" I got there early and someone was there to help me. They logged me in and made sure I was comfortable until the Doctor came. The staff was very helpful and took care care of everything. "

 August 5, 2020

" Very good ���� "

 August 5, 2020

" I have been to shepard eye center several times the staff there is amazing!! "

 August 5, 2020

" Very helpful and friendly. "

 August 4, 2020

" Everyone there was awesome "

 August 4, 2020

" Received my usual excellent eye care by Dr, Sedeek & Staff. "

 August 2, 2020

" Your facility and its Staff are superb! I'm glad you asked for my opinion, because I wanted to write you! First of all, I was glad you were employing Corona Virus protocals throughout my visit. Each employee I came in touch was wearing a mask, was very polite, knew their specific job, was dressed very well (expecially the young men!), and moved me from one section to the next with great efficiency. Your facility is quite impressive. Every part of it is beautifully decorated - very classy! My eye doctor is excellent (can't remember his name, with my poor memory at 75 yrs. of age!) He was personable, very knowledgable, and went thru all of his tests with great efficiency. After I left, I finally realized I had left my cell phone at your place. I called back and found out that someone had turned it in - thank goodness! I returned later to pick it up. Whew! I drove back and picked it up - very relieved. Thank you! Annette Taulbee 905-878-2627 "

 August 1, 2020

" Dr. Ragui Sedeek is outstanding and a tremendous asset to the Shepard Eye Center. "

 August 1, 2020

" Dr. Zarnegar and his staff always exceed all expectations. They take the time to go over everything with you very carefully and meticulously. They have taken all precautions necessary for your health and safety. I would highly recommend Dr. Zarnegar and his staff for your optical needs! "

 July 31, 2020

" Well, everything I wanted to know was explained. Thank you! "

 July 31, 2020

" The Santa Maria facility is ideal: beautiful despite being obviously clinical. It gives the patient a sense quality and serenity. The Santa Maria staff is wonderful: professional and caring. The nurses explain each step; a follow-up nurse called the following day post surgery for a verbal check-up. And Doctor Goodman not only does a great job but is truly a kind individual that cares about his patients on a personal level. I couldn't be more impressed with the overall service. Thank you. "

 July 31, 2020

" Thank you to the staff and doctors at Shepherd Eye Center. Everyone is professional and always very pleasant. The staff at the surgery center are amazing. I felt I was given the best care before, during and after my eye surgeries. Stephenie "

 July 31, 2020

" good efficient service by all, thank you "

 July 31, 2020

" Becky was professional and very informative "

 July 30, 2020

" Le docteur était magnifique "

 July 29, 2020

" It appears that you overbooked. It was over an hour past my appointment time before the doctor saw me. "

 July 29, 2020

" Natalie is knowledgeable and friendly. She is working with me to figure out my contact lens Configuration, so that I can have both reading and distance capability. "

 July 29, 2020

" Special care given by all the staff! "

 July 29, 2020

" Very happy that they speak Spanish my mom is a Spanish speaker only she said that everyone their very friend �� "

 July 29, 2020

" Excellent service. "

 July 28, 2020

" The nurse who did the first part of my eye exam was cordial and attentive; she listened and answered my questions as well my concerns. Then, Dr Goodman came introduced himself; he continued the eye and also asked if I had any questions or concerns. Great doctor. "

 July 28, 2020

" Maria Zarate was so friendly, knowledgeable and patient. Her and Dr Zarnegsr made me feel confident that my procedure will be great! "

 July 28, 2020

" Dr Franta is very nice and personable. He takes time to answer questions. "

 July 28, 2020

" Dr and staff were really professionals, the care provided was excellent. "

 July 25, 2020

" Everyone was considerite, kind and helpful, especially The doctor. Thank you, Mary Goodspeed "

 July 25, 2020

" We received great quality service and care. Thank you for all you do for the patients and the community. "

 July 24, 2020

" Everyone is very helpful and informative. "

 July 24, 2020

" The appointment went very well and I was very satisfied with the care provided. "

 July 23, 2020

" I went in as a walk in on 7.22.20. The staff was accommodating And very professional. "

 July 23, 2020

" Test for everything was very good and everyone was very friendly and helpful. I would recommend anyone to try you first "

 July 23, 2020

" The office and medical staff were amazing, as always! I especially appreciated the attention to cleanliness and social distancing. Thank you for always taking such good care of us! "

 July 23, 2020

" Everyone was wondeerful. "

 July 22, 2020

" Very good covid precautions used by all staff Always efficient. dr Blysma excellent professionally And surgeon "

 July 18, 2020

" I've been going to Shepard Eye Center for years and have been satisfied with their service every visit. Great job to the Doctors and Staff members. Thank you Bridgette Dennis "

 July 18, 2020

" My appointment was for only one test, and no doctor visit. It was done very efficiently by staff and out in no time. I also appreciated the precautions being done to stop the spread of COVID 19. "

 July 17, 2020

" Everyone was friendly and helpful "

 July 17, 2020

" Exceptional care and attention given to sterilization by Carol. "

 July 17, 2020

" Thank you! The contact specialist addressed my problem successfully! "

 July 16, 2020

" I had a eye infection start quickly and needed to see the doctor and was able to see my doctor the day I called. I very much appreciate that fast attention and help. "

 July 15, 2020

" Dr. Franta is an excellent doctor! Staff was also very good. Will never hesitate to go into this office. "

 July 15, 2020

" Staff was friendly and helpful...all in all the appointment went very good. "

 July 15, 2020

" The entire staff at Shepherd Eye Center is very professional and friendly, It make the experience a true joy . Thank you so much. "

 July 15, 2020

" I felt very comfortable with everyone. The Center is doing a great job dealing with the virus for safety. "

 July 14, 2020

" All staff were friendly, polite and helpful "

 July 11, 2020

" Me encanta iir. amis sitas.son mui amables .todos "

 July 11, 2020

" Staff is very helpful and informative, a pleasure to deal with. "

 July 10, 2020

" Everyone from the front desk, to the techs to the doctors followed all appropriate safety protocols, and still remained professional and efficient. "

 July 9, 2020

" Safe very efficient "

 July 8, 2020

" Everything was very efficient and very clean. "

 July 8, 2020

" Extreme care taken to protect everyone during coronavirus. Efficient & friendly staff. Doctor very kind & informative. Excellent visit! "

 July 8, 2020

" The staff were very helpful and professional.They seem to enjoy their work and they are very good at what they do. The doctor is excellent, explains the problems clearly. "

 July 7, 2020

" Muy buen servicio y todas mis preguntas fueron contestadas y yo les recomiendo tuvieron mucha precaución de q nos chequiaro para saber si no hemos tenido el corona virus "

 July 7, 2020

" Everyone was very professional, helpful and courteous. Dr. Franta is amazing! The receptionists did a great job at checking me in with this on going pandemic. "

 July 4, 2020

" Everyone was friendly, service was quick, social distances observed Very nice and comfortable. "

 July 3, 2020

" I am so happy I was seen at Shepard Eye Center. initially I went to another organization and did not feel comfortable with the diagnoses. Therefore, I came to Shepard Eye Center where I felt confident in the provider’s diagnosis. From the time I walked in the door until I was discharged from my appointment, I felt a sense of security and was well taken care of. Thank you so so much for providing outstanding professional services. With gratitude "

 July 3, 2020

" The staff and doctors are always professional, courteous, punctual and caring. "

 July 3, 2020

" You guys treat people with very good actitud and very nice service. The whole Buiding is full of amazing and kind people. God bless you guys and thank you for serving the community ����������☝��. "

 July 1, 2020

" I received excellent service! Also, with the current Pandemic, all staff & patients wore masks, we're kept at least 6' apart at all times, & disinfected chairs and equipment after each use. "

 July 1, 2020

" Staff is always friendly and accommodating Doctors are good and answer all of your questions very thoroughly Making you feel very confident that you have all the information that you need "

 June 30, 2020

" Staff in very friendly and willimg ti help "

 June 30, 2020

" Excellent service, Dr Franta and the staff are wonderful. "

 June 30, 2020

" I feel that every person should use hand sanitizer before entry building. This way all chairs and surface don't have to be sanitizer after EACH person. By using the masks, hand sanitizer, & social distancing the office is lowering the risk for corvd19. I appreciate that temps were taken. My patient care was excellent. "

 June 27, 2020

" on ti,me, very safe , good job. "

 June 26, 2020

" Tiffany and Kelly were very helpful. "

 June 26, 2020

" Excellent Coronavirus protocol from pre-visit phone calls and texts, at the entrance to the office and throughout the visit. Everyone was very professional, courteous and organized. Interacting with Dr. Franta is always a friendly experience and I leave completely satisfied the health of my eyes has been thoroughly examined. "

 June 25, 2020

" The staff is very professional. "

 June 25, 2020

" Everyone was very warm and welcoming. "

 June 25, 2020

" I was asked to come in earlier, I was worried about getting back to work. It work out great as promised "

 June 25, 2020

" Jackie did the tests and was most professional. Dr. Bylsma answered all of my questions and was very gracious. "

 June 25, 2020

" Great service from start to finish "

 June 25, 2020

" I had my first appointment ever at Shepherd Eye Center regarding eyelid surgery. Dr. Bylsma was recommended by my hair stylist who has two clients who were very satisfied with the results of their eyelid surgery. All staff, from the woman who took my temperature at the door to the front office staff to Maria Zarate (the resource manager) were friendly, courteous, and professional. I enjoyed meeting Dr. Bylsma. He has a very calm and reassuring nature about him, and I took an immediate liking to him. I was able to schedule my surgery within 3 day. All in all, I had an excellent first visit and would recommend Shepherd Eye Center highly. "

 June 25, 2020

" I felt very safe better then I do at most other places "

 June 24, 2020

" Excellent customer service "

 June 24, 2020

" I always feel comfortable during my visits to Shepherd Eye, i think I am getting the best care possible while there! "

 June 24, 2020

" Very consistent service. "

 June 24, 2020

" From the moment we checked in to check out, we were treated with respect, with friendly faces and gentle conversation. Thank you for making our visit seamless. "

 June 24, 2020

" I was waiting in the lobby for someone to help me with glasses for over 20 minutes. Was told someone would be with me. No one ever approached me. I finally approached someone then was helped. Miscommunication on your staffs part. "

 June 24, 2020

" Staff was really professional and courteous. "

 June 24, 2020

" My appointment was very informative and very well detailed in explanation of my eye exam "

 June 23, 2020

" Fast and safe "

 June 23, 2020

" Staff and everyone was friendly. Felt safe during COVID and explanation from doctor was excellent.Will definately come back. "

 June 22, 2020

" Everyone was very nice. The doctor did a great job though he seems a bit in a rush to talk to people sometimes, but I get it. "

 June 21, 2020

" Like their safety in place regarding COVID "

 June 20, 2020

" Technicians and Doctor are outstanding and explain everything in detail prior to checking eyes. "

 June 20, 2020

" Every one was very kind ,and very professional. "

 March 19, 2020

" Staff are very friendly and it was easy online check in in office and hand sanitizer all over was a very good thing due to this corona virus going around ��thank you its always good going some place and they are friendly and not rude it shows that there employer must be good to them ���� "

 March 19, 2020

" Dr. BYlsma & staff are very professional from front office to techs & the Doctor himself "

 March 17, 2020

" I was very pleased with my first visit to Shepard Eye Center. All of the staff was very friendly and professional. I especially appreciated the extra steps taken to ensure the health and safety of the patients by sanitizing all surfaces being touched regularly. I will definitely be recommending Shepard Eye Center. "

 March 13, 2020

" Great staff "

 March 12, 2020

" Dr. GOODMAN is brilliant! "

 March 11, 2020

" The staff is friendly and helpful Wished me a happy birthday! "

 March 11, 2020

" The professionalism and friendly care of doctor and staff exceptional, genuine! "

 March 10, 2020

" It was great. Did not have to wait long. Everyone was pleasant and helpful. My husband the patient had a stroke 3 years ago so has some limitations and everyone was so good about it. Signing in on line saves time and is easy to do. Dr. Zarniger was so good as usual as were his assistants. Made to feel at ease and welcome. "

 March 10, 2020

" Very good experience comfortable friendly "

 March 9, 2020

" My husband has been treated with the up most care and treatment. "

 March 7, 2020

" Amabilidad buen servicio el doctor contestó todas mis dudas gracias . "

 March 7, 2020

" There is a potential long waiting time, and now one has to fill out a electronic device instead of talking to someone personally after a patient signs in. Probably easier for the frontline staff. I was sent an e-mail, with these questions so I could answer them in the comfort of our home. Once inside however, the staff there is extremely competent, easy to understand and helpful. This time Linda Segura was my main Assistant, and Davis my secondary. Both of these staff members made me feel as if I was important. "

 March 7, 2020

" This was my first visit, everyone was extremely nice. Service was prompt. The exam for new prescription was great, maybe my favorite in my 40 year exam history. However, this was my first appointment ever with an ophthalmologist, I expecting more discussion on the health and care of my eyes. Up front, I turned down the picture of my eyes due to the extra fee, but did come with a driver expecting my eyes to be Dilated per conversation when making this appointment, there was no explanation why it wasn’t needed. Dilation was something I had done annually with the Optometrist. Dr. B was very nice, he spent a short few minutes with me, looked in my eyes for the status of my Cataracts, I appreciated his professional opinion and recommendation! It was after I left the office I realized there was no discussion on my dry eyes or what type of coatings my glasses should have now I was retired. I had question yet to ask. I was used to more conversation discussion time from my optometrist, so I’m sure I was expecting more from a Ophthalmologist. I liked everything well enough I’ll go back, but will be prepared to ask my questions rather than wait for them to ask or provide me whatever information I am expecting. I felt care for and confident they really will treat my eyes well. "

 March 6, 2020

" Like how the doctors explained everything like the staff excellent customer service Very helpfull. "

 March 6, 2020

" Staff w.ere respectful and very thorough and made me feel comfortable. "

 March 5, 2020

" I loved how attentive the entire staff was, and oh so kind! The Dr. was the BEST! I went I because I’ve been experiencing like stabbing pains in my eye that only last’ seconds. After seeing my own Dr. regarding this and pretty much had to specific answer for what I’ve been living with I’m thankful he referred me to Shepard. Not only did he explain in detail what I have, it made me feel like I wasn’t “crazy”. ♥️♥️ I’m so thankful! "

 March 4, 2020

" My appointment time totaled an hour and I was on my way!! I felt well cared for and appreciated the conversation between Dr. Sedeek and myself. "

 March 4, 2020

" Dr. Sedeek is an excellent doctor and has a very knowledgeable and efficient staff. "

 March 3, 2020

" Great staff. "

 March 3, 2020

" Betty was really helpful and made the whole process run as smoothly as possible. "

 February 29, 2020

" I was attended to right away. Everyone was great! This is a well Run office with great doctors and staff. A real pleasure! "

 February 29, 2020

" The doctor & the assistants were very friendly & professional. "

 February 29, 2020

" Great staff and Doctor. "

 February 27, 2020

" Dr. Shepard and his staff were extremely kind and thorough in their examinations. Explanations of each exam were completely explained and diagnosis was carefully and thoroughly discussed. "

 February 26, 2020

" Overall, it was very good. Check-in was quick and smooth. I didn't wait long to be called into an office by a technician and saw another technician fairly soon. Dr. Sedeek was thorough, but I did wait 35 minutes in a room before he arrived. The doctor did apologize, but 35 minutes in a small room with no windows is a bit long to take. "

 February 25, 2020

" Staff members and doctor were friendly, service was efficient with minimal wait time. "

 February 25, 2020

" Doctor Ragui Sedeek is outstanding! "

 February 25, 2020

" The staff did a great job. I had a concern with my eye over the weekend. On very short notice I was able to see the Doctor. Thanks "

 February 22, 2020

" Listened to my concerns and let me choose the best options available "

 February 21, 2020

" I had all my questions answered by Dr. Bylsma and even though I’d rather not return every four months, I am confident that he knows what he’s doing, and I trust him with my eye health!! "

 February 20, 2020

" Everybody always has a smile on there face . From check in to check out it’s always a very pleasant experience. Dr Randall Goodman is a credit to his profession. His skills and great personality make him a top notch doctor . "

 February 19, 2020

" Everyone was very professional, courteous and friendly. Thanks. "

 February 19, 2020

" I called into the office at 10:30 am. panicked, thinking i was going blind or that i had a brain tumor lol. I spoke with a monica or Monique (forgive me for not remembering her name) she calmly told me what i had to do as i have Tricare and had to get a referral. I called VAFB they got me a referral and they contacted your office. I had an appointment that day at 12:40. I was in and out very quickly and with peace of mind. It was a migraine lol. The doctor and the both nurses were very friendly and calming. "

 February 18, 2020

" Your offices are bright and cheerful. Staff in the lobby are very helpful and professional. The young man who took me back to my appt was charming. He explained all of the tests he did on my eyes. I was very comfortable. Dr. Z was gentle and explained everything so that I understood. Staff checking me out - well, she was friendly, professional, and got the job done. Thank you all! "

 February 16, 2020

" Courteous,fast,efficient personnel. "

 February 15, 2020

" Dr Sedek is awesome! Has great bed side manner and answered all of my questions and concerns. "

 February 15, 2020

" The wait in the waiting room was a little bit long "

 February 15, 2020

" I had a good experience. They were very thorough and answered all my questions. I will definitely continue coming to SHepard’s! Thank you! "

 February 15, 2020

" I can't express how great Kelly handled and responded to my needs and concerns when I woke up and had an obvious vision problem. I was able to get in to see a physician almost immediately, treated and given a diagnosis which relieved my concerns and was able to treat my issue properly. A follow Field of Vision was performed by Carol who was prompt, proficient, professional and empathetic to my concerns and offered a relaxed testing environment. I couldn't be more pleased with the service I received from the Eye Center. "

 February 14, 2020

" I am very pleased with the excellent service I have received at Sheppard. Everyone is polite and very knowledgeable of the service they provide, all in a timely manner. I have been seen by Dr. Bylsma and Dr. Sedeek. The tests that are taken before we are seen by the Dr. are so well organized and thorough. "

 February 14, 2020

" It was great Thank you I will be back Joyce Mougeotte "

 February 11, 2020

" I missed my morning appointment but Shepherd EC was gracious enough to fit me in just after lunch. Very accommodating and very appreciated! "

 February 11, 2020

" I went in with a problem in my right tear duct and came out with the problem solved. Yeah! "

 February 10, 2020

" Everyone was very kind & professional! It was an overall good experience. "

 February 7, 2020

" All I have to say is I �� love this place and I miss Comming here do to I moved out of the area But this is the best place I ever been too!!!��doctors are great!! Staff is great!! "

 February 6, 2020

" Nathaniel showed a huge interest in trying to diagnose my condition and resolve it as quickly as possible. I have a follow up appointment to discuss his findings soon. "

 February 6, 2020

" Very. Organized "

 February 5, 2020

" Staff could not b any NICER!!! they are the very BEST!! "

 February 5, 2020

" Everyone is very sweet, but it’s very slow going once you get in the door waiting for this person to do this, and that person to do this test "

 February 5, 2020

" the staff at the eye center are very friendly, they asked very meaning question and kept me engaged, i couldn't ask for anything better... "

 February 4, 2020

" Genuinely caring and professional. "

 February 4, 2020

" Staff was friendly...The only thing that could be better...Is when someone leaves a message on the phone to speak more slowly especially when leaving a phone number to call...I could not get the phone number... "

 February 4, 2020

" Way too many emails AND texts to confirm appt. "

 February 1, 2020

" Belen in the front desk is welcoming and friendly; excellent customer service. Maryann in the back office is friendly and very knowledgeable!! "

 February 1, 2020

" Very professional "

 January 31, 2020

" Office staff is pleasant and helpful. Dr. Goodman and his staff are excellent! "

 January 31, 2020

" Staff was great, explained everything in detail and in a way I was able to understand. The doctor that checked my eye was amazing very patient did not feel like he was rushing through the process. Answered any concerns that I had. "

 January 30, 2020

" Everyone was very kind and helpful. "

 January 29, 2020

" Everyone at Shepard Eye Center is very friendly and helpful. Dr Franta is very knowledgeable and patient. He did not rush my examination and took the time to find the correct lenses for my eyes. Henry in the Optical Dept also did a great job ordering and installing the new lenses into my frames. I highly recommend Shepard Eye Center. "

 January 29, 2020

" Always get excellent care at Shepard Eye Clinic. Great staff. "

 January 28, 2020

" Though my visit was excellent experience, i wasn’t provided with an appointment on time. Due to that i lost my yearly insurance benefits . After pass my appointment time i received 3 letters as reminders to schedule my appointment. when i did called the office in mid November the office said they don’t have appointment until January last week. Matter of fact the office suggested to find different eye doctor. That shows they are not interested keeping the patients and providing continued care . "

 January 26, 2020

" The People at shepard eye Clinic are wonderful and I would tell every one they should go there Joyce Mougeotte "

 January 25, 2020

" I have thoroughly enjoyed the medical and professional staff at Shephard Eye Center. This was my last appointment with you as my wife and I are moving to Oklahoma. I pray I can find someone as caring and professional in our relocation. Thanks for everything! "

 January 24, 2020

" Really good personal "

 January 22, 2020

" Amazing group of professionals! "

 January 21, 2020

" This procedure and care I have received from Shepard eye center staff has been a very good experience. "

 January 18, 2020

" Always great service by staff and doctor. "

 January 17, 2020

" Staff is excellent customer service explains everything "

 January 16, 2020

" All good. I don't have to use that computer check-in, too much technology in the world. Appreciate your help, thanks. David Alderete "

 January 16, 2020

" The ladies in the office are wonderful . "

 January 16, 2020

" I appreciate everyone’s efforts understanding the needs of each and every patient when visiting/appointment,. "

 January 16, 2020

" Great office staff and Doctors. "

 January 15, 2020

" Polite,friendly, and efficient "

 January 15, 2020

" Everyone that I have been in contact with has been very pleasant , helpful and friendly and most of all very accommodating "

 January 15, 2020

" We have had a wonderful experience at this office. Carol has being such a wonderful caring person with us but this last time we went we were helped by a different person, Isela and she was not very friendly. Other than her everyone else at Shepard has gone above and beyond to help us with our situation. Thank you to Rebecca Barron and especially Dr. Bylsma "

 January 13, 2020

" employees are super pleasant and helpful. In and out time great "

 January 13, 2020

" I return to Shepard Eye because of the great organization and quality professionals. "

 January 11, 2020

" Very efficient in getting you in and out. "

 January 11, 2020

" Dr. Bylsma and his staff did their usual competent work in the eye exam. Professional, courteous, and timely. Thanks. "

 January 10, 2020

" The employee that conducted the initial review and exams was very thorough, knowledgeable and answered all my questions. I felt very comfortable with her. Dr. Byasma was also very thorough in explaining the procedure as well as the options available. I look forward to the cataract surgery. "

 January 10, 2020

" Words like organized, efficient, patient, friendly, and clean, are all appropriate here. Special shout out to Dr. Z and Linda... Guys are definitely on it! "

 January 9, 2020

" Well run facility with exceptional, courteous patient service "

 January 9, 2020

" I was seen fairly quick and taken back by Jackie - She was very nice and very thorough. Dr. Shephard was also people friendly and I was very satisfied with my appointment. "

 January 8, 2020

" Very professional and personable staff. I felt they have the best interests of my eye health in mind. "

 January 8, 2020

" From the staff to the Doctor.. a great experience "

 January 5, 2020

" Could not have been better. "

 January 4, 2020

" Service was great and prompt�� "

 January 3, 2020

" Absolutely appreciate when appointment time is kept and there are no long waiting periods. All staff I've been in contact with are friendly and knowledgeable. Dr. Zenegar was especially attentive to my needs. "

 January 3, 2020

" Medicine is already working "

 December 27, 2019

" Had an emergency situation and Dr. Shephetd and staff handled it quicky. "