Recent Reviews
Inez - 03/24/2023
" Service was great and the staff up at the check in were great. Thanks again for your services. "
James - 03/24/2023
" Excellent service. Very professional and thorough. "
Douglas - 03/24/2023
" Very well service "
Hilda - 03/24/2023
" Thank you, as always for the care I received. I especially appreciated the quick appointment
"
Dayna - 03/24/2023
" No complaints at all. Very friendly professional staff.
Thank you to everyone I appreciate you! "
Jill - 03/24/2023
" All the employees/doctors I interacted with during my appointment were kind, caring, and clearly explained things without talking down to me. "
Sara - 03/23/2023
" I was surprised at the announcement when I checked in that you were short-staffed and that my appointment would actually be one hour later. I'm a resident at a retirement facility and if I were depending on their transportation to bring me and pick me up, I might have missed my pick-up time.
I also noticed that many of your clients might have been hourly workers. They may have had work they needed to get back to.
Please try to keep to your schedule more closely. Luckily, I had my newspaper to read. Otherwise, the staff was engaged and concentrated on me when it was my turn, thankfully. "
Russell - 03/23/2023
" Best part, called to exam roo 5 minutes after scheduled appointment time! "
Laurel - 03/23/2023
" The staff was helpful and professional. Dr. Zanager was clear and concise wit his explanation of procedures. I was able to ask questions as well. "
Edwin - 03/22/2023
" Appointments were a little backed up, but Care was excellent! "
Carolyn - 03/21/2023
" I use a wheelchair and making the changes needed
to access the equipment needed for my examination
was difficult. The woman who was doing my
examination made every effort to make it possible
for me to change chairs as easily as possible. I
appreciate the time she took and her kindness.
"
Kevin - 03/20/2023
" The staff was very helpful, "
Maria - 03/18/2023
" Quick and very professional drs "
Fidel - 03/18/2023
" Muy bien trabajando "
Richard - 03/18/2023
" The entire staff and Dr Bylsma treated me with the utmost respect and professionalism. I had an issue with the vision in my left eye and Dr Bylsma dealt with and corrected the same day of my appointment. "
Barbara - 03/18/2023
" Efficient, fast, timely and professional. "
Jeffrey - 03/17/2023
" It’s always a good experience at Shepard! "
Gena - 03/17/2023
" Patients were informed coming in that they were running behind due to staff shortage. Everyone was very helpful and pleasant to deal with and did their best to accomodate. Everything was run very efficiently! "
Esperanza - 03/17/2023
" Dr Golchet is wonderful!!! I always feel well taken care of and she explains everything thoroughly. We are so fortunate to have her in Santa Maria. "
Marilyn - 03/17/2023
" It was very unusual to have a long wait, but it was explained that they had a short staff that day and were very apologetic. Everything else went very well. "
Walter - 03/16/2023
" I was seen without undue delay and the Dr. was very thorough in his examination. The Dr. listened to my concerns and addressed them in a clear and understandable manner. A treatment framework was discussed and follow-up appointments scheduled. "
Denice - 03/15/2023
" Everybody was so nice and patient with me ! "
Ninfa - 03/15/2023
" Always staff so helpful n polite "
Jeffrey - 03/15/2023
" Dr. Golchet was very helpful and explained all that was going on with my exam! All staff were very friendly and helpful! Always a great experience! "
Maria - 03/15/2023
" As always Dr Bylsma provides an exceptional service. On my first visit of this year for regular checkup, the front attendant was a bit crossed. I had to go again to get a copy of my prescriptions and the front attendant , Brittany, was professional and customer friendly with a great disposition. I give a 5 to the drs and Brittany ; a 3 to the front service attendant on the first visit this year. "
Alan - 03/15/2023
" Everyone was very nice and friendly. They answered all our questions and guided us through the process with effiency. Thank you. "
Robert - 03/15/2023
" Everything said in the word Excellent. It was Excellent! "
Regino - 03/14/2023
" Excelente servicio "
Sharon - 03/11/2023
" I was an add-on patient for the day. I was treated like royalty. The aid to the doctor was excellent and listened and documented accurately all my concerns. Passionate, too.
It was my first time with Dr Jason Bunker.
I really appreciated his expertise, concern and, compassion too!
My eyes had changed quite a bit this year.
Great Kudos!! "
Carol - 03/11/2023
" Quick and easy urgent appointment. "
Keith - 03/11/2023
" The Santa Maria office of Shepard Eye Center is outstanding. The administrative staff is always courteous and professional. The tech staff is outstanding and Dr. Agarwal is outstanding in providing this crucial service to our public. "
Veronica - 03/10/2023
" It was a pleasant visit. All employees were friendly and helpful (especially Cindy, thanks!). And of course, Dr. Bylsma was again happy to see the ongoing success of the laser procedure he used to correct a problem with my vision that had occurred in connection with cataract surgery I'd had two years ago elsewhere. "
James - 03/10/2023
" Dr Goodman is an outstanding doctor you are very lucky to have him "
Lynn - 03/10/2023
" Dr. Bylsma and Cindy are excellent, very thorough and discovered a macular hole that I didn’t know I had. "
Denise - 03/10/2023
" Short wait time. Such kind care by assistants and front desk. Very happy to have gotten in last minute! "
Miguel - 03/09/2023
" Very through with the examination. "
Duane - 03/09/2023
" Courteous, knowledgeable staff with minimal wait time. "
Luis - 03/09/2023
" The information was very clear "
Michael - 03/09/2023
" Dr Bylesema is a great doctor- very thorough. "
Antonieta - 03/08/2023
" As always for almost 15 years, the service has been excellent!👏
Dr. Zarnegar is a professional and knowledgeable oftalmologist. The whole staff, including the receptionists, medical assistants, and others, make patients feel welcomed and confident of the services received in their eyes. "
Salvador - 03/08/2023
" Very professional and courteous staff "
Elena - 03/08/2023
" I was very happy to see a doctor.He is did very good job 👍
I will recommend everyone for him.
It’s very good place to be.
Thank you "
Gretchen - 03/08/2023
" Made me aware of running late from check in so I could run a quick errand "
David - 03/05/2023
" Great front desk staff; they even speak up enough for geezer hearing. I’m always grateful for that. Compliments to the young woman who speaks Spanish with very nice diction; even this guero could understand easily.
Medical staff also seemed very attuned to the specific needs of us elderly folks. "
Ruth - 03/04/2023
" I called on Friday morning for an appointment to check my red and draining eye and I got an appointment that same morning. I had an appointment for 10AM and I was done at 10:30 "
Mathilde - 03/04/2023
" The nurse that did all the tests: Marianne was excellent, very professional and kind.
Dr. Bylsma like always a gentleman, and very knowledgeable in his profession.
Also the nurse that helped him, was nice! "
Wilhemina - 03/04/2023
" Wilhemina.
Extremely with my vision care by Dr Byalsma
and his caring b staff. An honor to be their patient. "
Joice - 03/04/2023
" Thank you for the quick response to my problem. J raguz. "
Victoria - 03/04/2023
" I am very pleased with all of the people I have encountered during my visits to see Dr. Agarwal, who is very good at always answering my questions and his treatment has been helping with my vision. I highly recommend Dr. Agarwal. "
Janet - 03/03/2023
" I’m going back Thursday to have some Botox done! I love my doctor!! "
Lawrence - 03/03/2023
" Perfect "
Richard - 03/03/2023
" A LITTLE CONFUSING, although everything was figured out by the end of the appointment "
Joyce - 03/02/2023
" Dr. Goodman is the best! He explained what was going on with my eye in a way I understood. "
Curtis - 03/02/2023
" Everyone involved are simply awesome "
Stephen - 03/01/2023
" Great so far "
Fernando - 03/01/2023
" Kind,courteous, on schedule "
Carol - 03/01/2023
" Shepard eye center is a great place I really enjoyed their honesty and the staff was very kind and caring
The honesty of the Drs was amazing a really appreciated it "
Reynaldo - 03/01/2023
" Good n professional service …The doctor and all the staff are helpful. "
Deborah - 03/01/2023
" The Dr. was wonderful. "
Raymond - 03/01/2023
" No problem. Short wait. "
Henry - 02/28/2023
" The lady that did my phone interview was on top of things.she explained everything in full detail. "
Vicki - 02/26/2023
" I had a morning appointment on a Friday & the Dr prescribed eye drops which as of Sunday have still not been sent to the pharmacy. "
Nancy - 02/25/2023
" Everyone there were very nice, caring and took good care of me! "
Virginia - 02/25/2023
" Everyone was extra polite and friendly I loved it
"
Melony - 02/25/2023
" Everyone is friendly and knowledgeable. Thank you for your service! "
Teresa - 02/25/2023
" The staff and doctors at Shepards are always so friendly and professional. They take time to make sure I’m comfortable and that all if my questions are throughly answered and I am at ease with any test or procedure they are doing. I highly recommend them! "
Maria - 02/25/2023
" Great attention thank you!! "
Mary - 02/25/2023
" The office was efficient and Dr. Bunker was thorough and nice. A good experience all around "
Janet - 02/25/2023
" The check in time always seems to take longer than it should, but otherwise, I'm extremely happy with my visits to Shepherd Eye Clinic. "
Hilary - 02/25/2023
" Excellent overall experience from registration to
Physician "
Keith - 02/23/2023
" The EyeDoctors, Golchet and Agarwal were outstanding, and the support staff was outstanding.
Especially technician, Fernando. "
Gary - 02/22/2023
" My wife and I scheduled our appointments together so that we would be able to listen in together on our respective test results. An extra set of eyes and ears helped us to better appreciate how our eyes are changing over time. We learned together about the advances in technology that have made improving our deteriorating sight more easily corrected than ever. We have been visiting Dr. Bylsma now over 25 years and we will continue to do so. The Shepard Eye Clinic is a well run facility with wonderful staff, technicians and doctors. It continues the be the go to organization for all things related to eye health. "
Joseph - 02/22/2023
" I find Shepard Eye center , Dr. BYLSMA & STAFF very competent, efficient , & most of the time , timely. They also provide timely follow up care & excellent scheduling ! Dr. BYLSMA , answers any questions to my satisfaction & his assisstant ,Jennifer, provides great review & follow up after seeing the Doctor! I would recommend this team.to anyone! "
Erna - 02/22/2023
" Dr Z was being honest and upfront regarding my wife vision issues. It was really appreciated. "
Rachel - 02/21/2023
" Thank you!! "
Derrald - 02/21/2023
" All went well. Efficient and friendly staff.
Dr. Zarnegar is always great.
Results: good news. "
William - 02/21/2023
" I have always had great service, with very wait. Thank you again. "
Roger - 02/19/2023
" Very professional staff "
Vicki - 02/18/2023
" I was seen at my appointment time. No long delay. Each stage of the visit was very personable with no long wait between seeing the techs to seeing the doctor. Treatment plan was fully explained. From checking in to leaving the process was very efficient. "
Myrtle - 02/18/2023
" Everyone is so pleasant and helpful and explains things. "
Irene - 02/17/2023
" The staff and doctor were excellent, from the beginning they explained everything and during the procedure they asked me all the time if I was ok. "
Dianna - 02/17/2023
" Alway's excellent treatment. Everyone is Alway's caring. "
Linette - 02/17/2023
" Pleased with staff and doctor. Appreciate the
minimal wait time. "
Nicholas - 02/17/2023
" Everybody there is very nice to me, Dr. Zarnegar saved my eye sight. He saved my life. Nick Passmore "
Roger - 02/17/2023
" Very professional and efficient. "
Laura - 02/16/2023
" Staff was wonderful, as always. Appointment was on time and Dr. Goodman is always nice and knowledgeable. Dr Goodman and his assistant Maria Bargas are very warm and caring. "
Ruth - 02/16/2023
" Everything went well. Very little waiting time. I received excellent care from Dr. Goodman and his assistants. Marion did a wonderful job of doing my preliminary exams and dilation "
Joyce - 02/16/2023
" Kelly was great "
Eddie - 02/14/2023
" No drama, friendly, efficient and knowledgeable eye care. "
Kirk - 02/14/2023
" Excellent service with card and compassion. The Dr. took the time to explain the process and what she determined. She explained my options as well. "
Melanie - 02/11/2023
" Everyone is very kind "
Julia - 02/10/2023
" Friendly, professional, and efficient. "
Arlinda - 02/08/2023
" The preparation and quality went well as
but it had to reschedule. "
Martha - 02/08/2023
" I have been a patient at Shepard Eye Center for over 20 years and can honestly say I have always received the very best of care❗️ "
Patricia - 02/08/2023
" I was very impressed with the friendly staff from the moment I entered the building to check in, to the last young woman who checked me out. Marion gave me a real education as she performed all of the tests and prepared me to meet with Dr. Zarnegar. Dr. Zarnegar explained everything to me clearly and I appreciated his decision to consult with a retinal specialist, Dr. Argarwal. I look forward to meeting Dr. Argarwal; and I know my eyes are in good hands at Shepherd Eye Center, I can see how lucky we are to have your expertise on the Central Coast of California!! "
Julie - 02/03/2023
" It was easy and excellent "
Patricia - 02/02/2023
" El doctor y todo el personal muy atentos y amables y responsables.. "
Barbara - 01/27/2023
" My annual exam was very thorough.
I also felt all staff listened to my concerns and did not feel my answers were rushed when answering questions.
Thank you for a very pleasant first visit to your facility and with Dr Bylsma. "
Kenneth - 01/26/2023
" friendlyand fast "
Phyllis - 01/26/2023
" Great care! "
Bonnie - 01/25/2023
" Staff were pleasant and helpful i was impressed by the thorough exam, and communicating outcomes. "
Minaxi - 01/24/2023
" Friendly staff
"
Abie - 01/24/2023
" Very pleased "
Jo - 01/24/2023
" My post cataract surgery appointment was professional, efficient, very comforting and informative. All tests to evaluate status of my eyes after surgery were performed quickly and without pain. All questions were answered, and the doctor was interested in all questions we had. My husband and I recommend Shepard Eye Center to anyone with cataract questions or any other eye questions for professional answers and top of the line diagnosis and treatment. "
Rebecca - 01/24/2023
" I was very happy with the care I received... "
Teodora - 01/21/2023
" great service. thank you. kindness makes everyday better. "
Gracie - 01/19/2023
" Quick quality service. "
Jacob - 01/19/2023
" Very friendly and helpful. "
Hazel - 01/18/2023
" Really great team of doctors and staff. Thank you "
Elizabeth - 01/17/2023
" Staff shortage caused a little longer wait but the rest of my visit was very pleasant and satisfying "
Dennis - 01/14/2023
" A+ "
Maria - 01/13/2023
" Un trato profesional y buena comunicación "
Eric - 01/12/2023
" Always is busy - But is usually pretty quick still on Dr. B's side of the building A+++ "
Manning - 01/11/2023
" Only thing keeping it from excellent was time in the waiting room. "
Trini - 01/11/2023
" Thanks so much for accommodating me that day Jan. 6, 2023.Really appreciate it. Thanks Shepard Eye Center for the professional, knowledgeable and prompt service!❤️Dr. Agarwal "
Anna - 01/10/2023
" I was very happy with your excellent services. Thank you very much "
William - 01/10/2023
" There is a chair that has been broken for several months that the patients makes use to get their photographs of their eyes. The chair does not go up and down in there for the patient is dangling in his feet trying to maintain balance to lean against the machine properly to take the photographs of their eyes.
I have mentioned it to staff and to the doctor and yet it is not been repaired or replaced. I would like to have this address to mediately I can’t be the only patient that is having difficulties associated with this chair. I’m not really sure who to go to. One simple chair we will not bankrupt the organization. But at the same time keeping this chair after being notified of its condition only indicates a lack of caring of your patients.
Please replace it or repair it immediately "
Linda - 01/07/2023
" I am always very satisfied with Sheperds Eye Center. "
Nancy - 01/06/2023
" I’m always struck by the positive and professional, efficient staff, and yesterday was no exception.
Yesterday’s visit added the reassurance and attention to my well being when faced with receiving an unexpected procedure.
I have nothing but appreciation for all of you and the excellent running of your office.
"
Steven - 01/05/2023
" The doctor was very professional and gave me the info I needed "
Charles - 12/31/2022
" Everyone was very nice and polite, always a great experience. "
William - 12/30/2022
" Timely and professional "
Bonnie - 12/30/2022
" Everything was excellent at my recent visit as it always is "
Carmen - 12/30/2022
" My mom had an appointment to check her retina with
Dr. Golchet and her staff. They were very efficient and
thorough. Mom had many images taken of her eyes by
Guadalupe. She was explaining as she took images
of her retina. Dr. Golchet was explaining to my mom as
she examined her eye. Dr. Golchet evaluated the images
and explained treatment to us. Her left eye was laser.
Thank you Dr. Golchet for your awesome work on
my mom "
Arthuro - 12/29/2022
" Great and friendly service "
Lynnore - 12/29/2022
" There is a federal “Eyeglass Rule” in 1978 that specifically forbids prescribers to charge extra for eyeglasses prescription. Your office charged me $60 which they said they would bill. I do not intend ti pay that $60 charge. I believe it is illegal for you to do that. Other than that I think the business is top notch. "
Roger - 12/29/2022
" no time was wasted. the tech support and their service exceeded my expectations,
Doctor Pamela Golchet is the best Ophthalmololgist ever............... "
Locke - 12/28/2022
" Attentive and friendly staff, great and assuring provider Dr. Bylsma; tech Kathy was also very kind to my son during his procedure. "
Margaret - 12/24/2022
" Staff was extremely polite and comforting "
John - 12/24/2022
" They answered all my questions and fixed my eye problem "
Richard - 12/23/2022
" Prompt and considerate attention, all questions answered, thorough exam. Very satisfied. "
Yolanda - 12/21/2022
" Every person there acknowledged/greeted us from the moment we entered in the building . We were throughly examined and
And explained to us what they were doing from beginning to the end. "
Diana - 12/21/2022
" I was added on for the morning for an eye issue. Everyone was courteous from the receptionist to the doctor . I was told there might be a wait because of short staff but I was seen very quickly. I'm so appreciative to be able to get treated "
Linda - 12/21/2022
" I have a hearing problem and have difficulty hearing medical assistance calling my name depending what side of the room I sit in. Also when making my next appointment, I can’t hear the receptionist calling out my name. There must be a better way of doing that. "
Marilyn - 12/20/2022
" First time to Shepherd Eye center and I was inpressed !! Very nice people!! Greeted right away, didn’t have to wait long to go back into room. Nurse was very efficient and friendly. Doctor was also very nice, very thorough asked if I had any concerns or questions. I’d recommend them to anyone!! "
Malton - 12/17/2022
" Dr B. Was professional walked me thru the entire process for surgery and gave me excellent advise concerning my options, he did not just push the most expensive choice but laid out the pro and cons. Staff are very friendly and treat their patients well. "
Julian - 12/17/2022
" Everyone was very friendly and nice I’m glad the VA sent me there "
Nancy - 12/16/2022
" This clinic is always thorough and gives times to the patients. I have complete trust in their professional experience for my eye care. "
Myrtle - 12/16/2022
" Everyone is very helpful and polite. "
Gail - 12/14/2022
" My only comment is that your lens department charges far too much. I got my new lenses at Costco for less then half the cost. And they include all the other add ons into the basic price. I had my last glasses done at Costco and they worked just great! "
Dominique - 12/12/2022
" The staff was amazing! "
Warner - 12/10/2022
" Dr. Bylsma called in prescription two Fridays and Walgreens Pharmacy did not receive either one. Needed eye drops for my pink eye. Today is 12/10/22, still unable pickup prescription. "
Trini - 12/10/2022
" Professional, very impressive- luv it❤️ "
Pamela - 12/10/2022
" I was shopping in Santa Maria and noticed a concerning problem with my left eye vision. I called and was immediately scheduled to come in and see a retinal specialist in the Santa Maria office. The physician and all the staff were very pleasant and professional. The physician addressed all of my concerns and carefully examined my eyes. I really appreciated being seen within a few minutes of calling the office.
"
Gordon - 12/09/2022
" Excellent staff quick service friendly knowledgeable competent always make you feel like you are valued. Happy with staff from beginning to end. Great doctors. "
Aurora - 12/08/2022
" The staff from walking into the office & leaving after my appointment, were great. I never felt uneasy.. you have a great team. "
Warner - 12/04/2022
" Great customer service from Dr. Bylsma and staff. "
John - 12/03/2022
" excellent "
Clyde - 12/02/2022
" Dr. Golchet and her staff treated me with concern for my injuries and communicated in detail to me of what was wrong with my back and recommended path to treat my back.Wouldn't go anywhere else. "
Kari - 11/30/2022
" Everyone was very pleasant from front office to back office to the Optical team "
Forestine - 11/30/2022
" Would definitely recommend Shepherd Eye "
Joseph - 11/29/2022
" Friendly greetings as I walked in the door. Ladies at the front counter were friendly and professional.
Made me feel welcome. The technical staff was also just as friendly
And professional. The optician was friendly and engaging. "
Colleen - 11/27/2022
" Everything was fine, it just took a long time for the appointment to wrap up. "
Teresa - 11/24/2022
" Your team is always so professional and welcoming. "
Derrald - 11/22/2022
" Professional, friendly, and great service by all.
Thank you. "
Sandy - 11/22/2022
" Every step was done fast and professionally.
I’ve been going to Shepherd Eye Center for many many years.
Very trustworthy!
5+ stars "
Timothy - 11/20/2022
" The ladies up front our helpful and kind they make sure I understand what the next steps are and why The Dr took the time and explained to me what to look for in my vision to help catch anything early rather than wait so it doesn’t get worse "
Charlotte - 11/19/2022
" Only complaint: long wait for Dr. Bylstra after initial exam. "
Eric - 11/19/2022
" Everybody is always nice but it must have
been busy as that was the longest time
I've ever waited to see the doctor. "
Laura - 11/17/2022
" The staff, Dr. Goodman and Maria are always wonderful to work with and make every visit easy and comfortable. They are efficient and professional, as well as being very caring people. Always. I’ve heard multiple patients saying the same. I absolutely trust and enjoy my appointments with them :)! "
James - 11/17/2022
" They always take good care of us. "
Sandra - 11/15/2022
" Very good. Doctor and staff kind and competent. A little slow, hence the dropped rating. "
William - 11/15/2022
" It has always excellent for me in all the years I have been coming egret
Thank you "
Cynthia - 11/12/2022
" Every other contemporary, high speed ophthalmology clinic, of which I have been a client, gets everything done in one visit even if you have to see several doctors. This clinic brings you back two to three times. It is annoying. I do like the doctors and staff though. "
Miriam - 11/12/2022
" Dr. Argawal was thoughtful, attentive, responsive to my needs and questions.
Seems to care about his patients. "
Maria - 11/12/2022
" Very helpful staff "
Myrtle - 11/12/2022
" Everyone was very helpful and pleasant. "
Susana - 11/10/2022
" I had a great experience at my appointment for my eyes, everyone and the doctor were so helpful and kind "
Hilda - 11/10/2022
" The medical assistant was especially helpful! "
Deborah - 11/10/2022
" Everyone was very knowledgeable, friendly and very helpful. "
Connie - 11/09/2022
" Appointments were timely. The staff and doctor took time to explain the tests and discuss the results. Highly recommend. "
Danyna - 11/09/2022
" Had a very positive experience and everyone was really helpful. The lady who helped me was super friendly and caring and the doctor was really warm and gave good explanations. "
Sandra - 11/09/2022
" I appreciate the quality of care I received from Dr. Zarnegar and Maria Vargas. I am very excited and looking forward to my procedure. "
Deborah - 11/09/2022
" Staff is always pleasant! "
Thomas - 11/06/2022
" Quiona did a very good job in testing my vision and Dr. Bylsma gave me a thorough explanation of the condition of my eyes. "
Leeanna - 11/05/2022
" I had never seen dr bunker before yesterday and I was a little annoyed that I was not seeing Dr. Franta. As it turned out he was very personable and competent. He also was fast. I liked that. "
John - 11/05/2022
" Everybody there was very nice and Professional "
Jan - 11/04/2022
" Dr. Shepard is always thorough and explains
what is occurring with my eyes which I really
appreciate. I recommend him and his
team of professionals including the front staff. "
Marilyn - 11/03/2022
" I was a little apprehensive going into my appointment with Dr Shepard but - as usual - it turned out to be a positive experience. Although I’m well aware of the doctor’s busy schedule I was so impressed by his attention and the way he REALLY listened to me. He carefully explained causes of symptoms and left me with a calm demeanor. How fortunate I am to have Dr Shepard as my eye doctor- I wish he could be cloned!
- Marilyn Benson "
Helen - 11/03/2022
" The girl who helped us was so understanding with our unique situation. "
Marleen - 11/02/2022
" Very clean , friendly setting, kind staff "
Kirk - 11/02/2022
" The young man that did my pre-appointment was very professional and asked appropriate questions. I appreciated his handling of my appointment. "
Carol - 11/02/2022
" The staff is so pleasant and really know there jobs. The Doctor, just the best. Thank You. "
Kim - 11/01/2022
" You were able to get me in right away on a cancellation. So appreciate that. I was very concerned about my eyes and seeing the doctor made such a difference. Staff was overall amazing. "
Robert - 11/01/2022
" Great staff "
Aaron - 10/29/2022
" I truly appreciate the care and attention my son received. I felt that everyone treated us kindly and really took the time to make sure my son felt comfortable and listened to. I am grateful for everyone at Shepard Eye Center. Thank you. "
Martha - 10/29/2022
" I I always receive excellent care from Dr. Zarnegar and the entire staff at Shepard Eye Center. "
Jared - 10/28/2022
" Excellent professional and support staff. Good helpful outlook at all times. One negative: The pre-registration form was oo long and hard to complete. "
Arcelia - 10/28/2022
" Very good service!!! "
Eva - 10/26/2022
" Quick and easy process to check in. Was seen with in 15 minutes by optometrist. All my questions were answered. "
Martin - 10/26/2022
" Coming back to Shepard eye center as a repeat customer it was easy to make appointment and Doctor and staff was very friendly "
Karl - 10/25/2022
" Dr. Z is always excellent. "
Alma - 10/25/2022
" Great staff, made my mom experience pleasant as previous years "
Debra - 10/22/2022
" everyone is so good at what they do "
Sally - 10/21/2022
" Everyone is very friendly and helpful. "
Cheryl - 10/21/2022
" Everyone was nice and caring. I didn't have to wait very long to be seen. "
Robert - 10/19/2022
" All employees very knowledge. Nurse assured me all would go as planned, not to worry. Very comfortable feeling. "
Eric - 10/19/2022
" Everybody is always nice and it's always
a quick in-and-out when it's on doctor B's
side "
Frances - 10/18/2022
" I didn’t have to wait too long to see the doctor which was important to me. "
Donna - 10/18/2022
" Fast and friendly "
Christian - 10/15/2022
" The people were accommodating thank you so much! "
Mary - 10/15/2022
" EXCELLIENT. EVERYONE WAS VERY HELPFULL.
"
Dorothy - 10/15/2022
" I think Jackie was excellent in describing the procedure and felt comfortable, but forgot to ask for the numbers when the vision test.. my daughter asked for the numbers, I forgot. Could you send me information on the visit to give my daughter. She is my caretaker and usually takes me and takes notes, but had plans of her own that day. So a call or text would be appreciated.
Thank you
Dorothy Lamb
805-369-3285
Home- 805-354-0750 "
George - 10/15/2022
" Cindy and Dr. Bylsma are stars. "
Deborah - 10/14/2022
" The only thing that was a problem was the long wait time for the doctor. The ladies did all of my test in record time but the doctor was running really late. I come from Arroyo Grande and I had another appointment to get too afterwards. If the doctor runs that late, then I should’ve been called to reschedule my appointment. My time is just as important as hers.
"
Maria - 10/12/2022
" I was seen promptly. All those who attended were courteous and thorough. "
Gilbert - 10/08/2022
" Professional in every aspect. "
Nataly - 10/08/2022
" All the staff was very professional and polite. The doctor was very patient and knowledgeable. "
Richard - 10/08/2022
" Office personnel were excellent and Doctor was very
Professional and friendly.. "
James - 10/06/2022
" Very courteous and professional care. "
Catherine - 10/06/2022
" Staff was friendly and efficient! Very little wait time. "
Patricia - 10/06/2022
" My visit was very good start to finish everyone was pleasant and the doctor was took his time explaining my exam and making sure my questions were answered. "
Sandra - 10/05/2022
" Everything was on time. Everyone was very courteous.
"
Martha - 10/05/2022
" Employee was very courteous and helpful in all questions asked. "
Jo Anne - 10/05/2022
" As usual, every part of my appointment went well. A procedure needed to be done on my eye lid. Preparation was completed in minutes. Before I knew it, The procedure was completed and I was out the door with a followup appointment. Dr. Z and his staff are wonderful. "
Myrtle - 10/05/2022
" The staff are so helpful and kind. "
Patricia - 10/01/2022
" My overall appt with staff was excellent!! Thank you "
Tara - 10/01/2022
" The medical assistant was absolutely INCREDIBLE. Super friendly, VERY informative, and made sure I understood everything. She was an older lady (60’s, 70’s) with short dirty blonde hair. The doctor, Dr. Z, was okay. Needs better bedside manner. "
Yingti - 09/30/2022
" The service is very professional with care "
Danielle - 09/29/2022
" Dr. Dan is the best "
Lynn - 09/29/2022
" Dr. Bylsma is so wonderful! He is patient and caring and helped me with my issues. "
Bruce - 09/28/2022
" I’m always well cared for at your place. "
Brenda - 09/27/2022
" The staff is always professional and Maria Zarate Is very helpful and because of her ,I will continue to come back again and again. "
Rebecca - 09/27/2022
" I had to wait 30 minutes before being called to a room. What good is doing your online check-in if I have to wait that long? I might as well save time and do it at the office if I have to sit there anyway! "
Mario - 09/27/2022
" El servicio al cliente es muy bueno "
Daniel - 09/24/2022
" Very nice eye exam visit . Everyone very curious. "
James - 09/22/2022
" Dr Goodman is a extremely good surgeon. He is vary nice and caring doctor. I very highly recommend him.
"
Deborah - 09/21/2022
" Need pens to sign on tablets. Signatures look nothing like mine. "
Cameron - 09/21/2022
" Always a pleasant experience!! "
Carolyn - 09/21/2022
" I require extra time and need help and patience due to physical limitations. I was given help and consideration all throughout my visit. I appreciate your kindness. "
Ann - 09/21/2022
" Always treated with respect. "
William - 09/21/2022
" All good, punctual. "
Julie - 09/21/2022
" I received prompt service when I checked in, the two technicians who did eye tests prior to me meeting my doctor were efficient , and my doctor visit with your retina specialist was very informative and professional. I really like Shepard Eye, and feel very well cared for with their staff of professionals "
Yolanda - 09/20/2022
" The employees are very friendly and knowledgeable. "
Jo Anne - 09/16/2022
" I enjoy going to this eye care office, from the lobby staff, the person who takes you to the exam room and checks you and updates my records, to the Doctor. Everyone is kind and professional. This visit was for removing stitches from my eyelid procedure. I met Fernando, who brought me to the exam room, updated my records and tested my eyes. Next was the exam with Dr. Zarnegar, always professional and instructor of next steps, and Cindy, who removed the stitches, gently and causing no pain or discomfort. I left feeling like I mattered, received good care, and confident that I am in the right place for my eye care. "
Alejandra - 09/16/2022
" Doctor and asistent are very helpful and professional, I really like their friendly service… Thank ü. "
Deborah - 09/16/2022
" Staff is always friendly! "
Jeffrey - 09/16/2022
" Always good service at Shepard! "
Mary - 09/15/2022
" EVERYONE WAS HELPFUL AND VERY NICE.
"
Leticia - 09/15/2022
" I've been a Patient of Dr Dan's for many years, I always leave feeling well cared for. Staff is professional and very kind I am very grateful for all the care I get when I visit this office. "
Jeffery - 09/15/2022
" Excellent in all ways except 40 minute wait. Friendly staff and professional doctors. "
Susie - 09/15/2022
" Technician Cindy was delightful, Dr was most informative and pleasant "
Sue - 09/14/2022
" Everyone who helped me was very kind and very professional as always !! "
Cynthia - 09/14/2022
" Thank You Dr. Bylsma for the excellent exam and discussion of my health on 9/13/22. "
Eric - 09/14/2022
" A+ visit. "
Steve - 09/13/2022
" I had somewhat of an emergency and I was seen early Monday morning. I was seen quickly, and taken care of fast and effeciently by Dr Z. The staffarevery pleasant. Good showing by all!
-Steve "
Barbara - 09/13/2022
" My appointment was at 9:10. I was in an exam room and starting at 9:15. Out of the office in less than an hour. Tech was friendly. "
Robert - 09/13/2022
" Dr. Golchet is an excellent doctor. I highly recommend her to anyone. "
Roberta - 09/11/2022
" Very pleased with the wonderful results of the cataract surgery on my left eye that was done a few days ago. Dr. Zarnegar is amazing! Also, every person that I interacted with treated me so nicely. I came to the appointment a little scared, but I left there very happy. I'll have my right eye done next month and this time I won't be scared at all. Thank you. "
Douglas - 09/10/2022
" The young lady explained everything to me in very courteous and friendly manner . She answered every question I asked and made me very at ease during the meeting. "
Charles - 09/10/2022
" very impressed with the patient friendly staff, attentiveness to duty, very very comfortable at ease with D.R. Agarwal. "
Trevor - 09/10/2022
" The staff was polite and professional, with even a full waiting room. The doctors and staff are always patient and answer my concerns in detail. "
Lynn - 09/09/2022
" Both Dr. Bylsma and Cindy gave expert professional care "
Lori - 09/09/2022
" I actually got in right at the time of my appointment "
Nancy - 09/08/2022
" Thorough and communication excellent "
Harold - 09/08/2022
" Very professional and knowledgeable "
Rebecca - 09/07/2022
" I am very pleased with the care I received at your facility! The staff was extremely professional and kind. I appreciate it! "
Timothy - 09/03/2022
" Tech Cindy was thorough and excellent. Equipment first rate.
Best eye experience in years. Glad I found Dr. Zarnegar! "
Paul - 09/01/2022
" I always feel taken care of with each visit Dr Bylsma is the consummate professional putting me at ease each time thank you so much everyone……sincerely Paul Cooke. "
Tom - 09/01/2022
" Nursing staff was very friendly and helpful, making sure I was warm and comfortable. Was especially pleased that I didn't have to disrobe and get into gown prior to surgery. Surgery was successfully performed in timely manner. "
Roberto - 09/01/2022
" Excellent service "
Linda - 08/30/2022
" The wait periods between procedures were a bit. long but they were very friendly, helpful and answered all my questions "
Geoffrey - 08/30/2022
" Great Caring, knowledgeable staff, wonderful facility. "
Adriann - 08/27/2022
" I had a good experience with the front office staff and the doctor was great! The gentleman working in the eyewear store was also very helpful. My only recommendation is that the wait time be a little shorter. "
Veronica - 08/26/2022
" Every member of the staff I met was helpful and pleasant on both my visits (Aug. 11 and Aug. 26. My YAG Laser treatment, performed by Dr. Bylsma, really cleared up the vision in my left eye, which had been problematic for over 2 years because of the cataract surgery and unhelpful follow-up done by a different eyecare medical group. "
Leah - 08/26/2022
" Everyone was very nice and incredibly helpful. "
Santiago - 08/26/2022
" Fast complete friendly "
Donna - 08/25/2022
" Better experience! The wait wasn’t as long, overall I have to say much better ☺️ "
Cynthia - 08/24/2022
" I wasn’t taken back to the exam room for more than 30 minutes past my appointment time, otherwise, I would have chosen excellent. The doctor snd all the staff I came into contact with were very friendly and professional. Thank you! "
Judy - 08/24/2022
" Excellent service. Staff was very focused and worked very professional "
Angela - 08/24/2022
" The check in process is not my favorite experience because it is quite repetitive. It would be better to send this to a patient at least a week in advance, so that the patient has the chance to answer these repetitive questions at that time instead of wasting the time in the office. "
Therese - 08/20/2022
" Everyone is very professional and kind…. "
Albert - 08/19/2022
" Very efficient, great people, professional, pleasant. "
Natasha - 08/18/2022
" Dr. Goodman was awesome . Front staff and MA can be more professional and more polite "
John - 08/16/2022
" I arrived early for my appointment but, still had to wait over thirty minutes to be checked in.
"
Denise - 08/16/2022
" My entire experience was excellent. The receptionist was professional and helpful setting up my appointment. I was able to get the appointment within a few days. I arrived early and was taken into the exam room quickly. The staff and doctor were efficient and explained each procedure and diagnosis. The entire experience was beyond my expectations. "
Eric - 08/15/2022
" I believe I spoke with Betty.
She was very polite and took
the time to answer all my questions.
A+++ "
Donna - 08/13/2022
" Attentive and friendly staff. "
Roger - 08/13/2022
" Always on time very professional good feeling when you leave. "
Jeffery - 08/12/2022
" Dr. Byslma detected Glaucoma that other opthamologists did not detect. "
Jennifer - 08/10/2022
" Everybody was friendly helpful. "
Elsa - 08/09/2022
" great staff!!!!! "
Juan - 08/09/2022
" Thank You So Much For You Service. "
Nancy - 08/06/2022
" All went smoothly and everyone was friendly. "
Anita - 08/06/2022
" The staff was knowledgeable, attentive, polite, professional and prompt. The office was clean and comfortable with chairs spaced and masks worn. My visit was covered by VSP insurance and I would definitely recommend Shepard eye center to a friend. "
Thomas - 08/05/2022
" Very professional and knowledgeable. "
Laura - 08/04/2022
" My recent visit to Shepard was like all of my visits there; excellent! Dr. Goodman is a very professional and kind person. His assistant, Maria, is very knowledgeable and professional, too, while being one of the nicest people I know. The entire staff at Shepard is always friendly and efficient. The optical department is helpful and friendly, too. I’m sure this sounds unreal but these people are like friends to everyone and always seem to want only the best for their clients :). I appreciate their excellent care :)! "
Hernando - 08/03/2022
" Everything was clearly explain to me regarding my situations and all the necessary things that need to be done moving forward. Thank you Ms Maryanne ( hope I got her name right) and Dr Z "
Robert - 08/03/2022
" The nurses were very helpful and caring. "
Jesse - 08/03/2022
" My wait time was minimal. My experience was pleasant . "
Karen - 07/28/2022
" Very almost environment. The staff and Dr. Dan are just grest "
Sara - 07/27/2022
" I was even seen about five minutes early and everyone I interacted with was courteous and paid attention to my concerns. I was thoroughly examined for my vision field, checked out and on my way to the rest of my day. Thanks to everyone. "
Erika - 07/27/2022
" Waiting period was longer than expected "
Dorothy - 07/26/2022
" Just love the lady that took me back and did the test. She was so nice "
Marvin - 07/23/2022
" Everyone, from the receptionist to the doctor was very friendly and professional. The only complaint that I have is that Shepard Eye Center requires you to pay a $25 fee for not showing up, and if I were a few minutes late to my appointment, I would have been marked as a no show and fined that $25; while, in the meantime, I had to wait over twenty minutes before I was even seen by a technician. Shouldn't I be compensated the $25? After all, my time is valuable too. "
Roy - 07/23/2022
" Great experience from start to finish! "
Donald - 07/22/2022
" Staff was very friendly and professional. Doctor was friendly and explained things to my satisfaction. Actual appointment was about 20 mins late, but not an issue as I was there during one of their busiest times. Would highly recommend the Sheppard Eye Institute to all. "
Lawrence - 07/20/2022
" Very professional. The young lady who did my exam was especially good. Name started with a Q. Very good. "
Kali - 07/20/2022
" Disappointed it took so long to get started, but once I was called it, it was fast and professional. "
Roy - 07/20/2022
" Overall experience was great, from staff to doctor. "
Robert - 07/19/2022
" Very professional start to finish. "
Christa - 07/17/2022
" Everyone was very nice except one girl. After my eyes were dilated a girl came into the room, my glasses were off so I could not see her face, but as she checked my eyes to see if they were "ready" she rudely told me to, "shut your mouth!". She was extremely rude. I had never had this done before and didn't know what to expect, somebody like her dealing with patients is very bad for your business. "
Robert - 07/15/2022
" Shepard Eye Center staff are always efficient, friendly, and helpful. Dr. Franta does an excellent job examining my eyes and answering my questions. "
Bryan - 07/15/2022
" Friendly staff and very professional. "
Donna - 07/15/2022
" My appt was with an optical technician named Cindy. Wow! She is very good & we are lucky to have her expertise. I was having problems with lenses on my new glasses making me dizzy. She took her time with me & figured out a solution. I am extremely pleased with her help. "
Ninfa - 07/15/2022
" Also good personal "
Deborah - 07/15/2022
" Very fast, thorough and efficient "
Marie - 07/14/2022
" Fast service, friendly service, detail results.. Every test explained and what to expect in test. "
Karen - 07/14/2022
" The wait time to see the doctor was about an hour after I was in the exam room. That’s too long to wait. "
Phillip - 07/12/2022
" Dr Bylsma was great. We appreciated his diagnosis and referral to Dr to Dr. Agarwal. The Team was professional and caring. Thank you for the excellent experience with Shepard Eye Center! "
Raymond - 07/12/2022
" The whole process was easy and very professional. Doctor and others were very thorough. "
Luz Maria - 07/10/2022
" Very happy with my appointment and with Dr opinion "
Lori - 07/10/2022
" Much better than years ago when I stopped coming. Great improvements
Thank you "
Michalle - 07/09/2022
" Everyone is always friendly, knowledgeable and professional. You are never made to feel they are rushing through your appointment to get on to the next patient. My wait time in the lobby after check-in was less than 10 minutes and once I was brought to the exam room I never waited more than 5 minutes for the Techs or the doctor. Shepards seems to have the only Practitioners in town that realize the patients time is valuable also. I have and will continue to recommend Shepard Eye Center. "
Victor - 07/09/2022
" Very happy with the service and care I was treated with "
Leslie - 07/07/2022
" The lady that took care of my pre-op was the most best!
We need more people like her working with people!!!! "
Christopher - 07/06/2022
" Exam staff are skilled and attentive. Dr. Zarnagar is an
expert in his field. "
Bruce - 07/02/2022
" I find the staff, from administrators to doctors, to be pleasant, professional, and concerned. They actually seem to care about the patient’s experience. I’d highly recommend them to anyone looking for vision care. "
Laura - 06/30/2022
" The staff and doctors are wonderful to work with. Very good at their professions! Almost like a family :)! Especially the staff. Both doctors and staff are clear about wanting to answer any questions you might have and make sure you are satisfied. The optical area is the same way. Honestly, always a great experience :)! "
Constancia - 06/30/2022
" The staff was very helpful, friendly, and professional. "
Joseph - 06/30/2022
" The mask mandate is over. They are largely unnecessary "
Marilyn - 06/30/2022
" Dr Shepard is one of the BEST. He is always courteous, polite, and exudeS an infectious positive attitude. Although I can’t adopt him I certainly wish I could clone him so that ALL my doctors could be this great. Thank you Dr Shepard for being you!
- Marilyn Dover Benson, Santa Maria
"
Marilyn - 06/30/2022
" Dr Shepard is one of the BEST. He is always courteous, polite, and exudeS an infectious positive attitude. Although I can’t adopt him I certainly wish I could clone him so that ALL my doctors could be this great. Thank you Dr Shepard for being you!
- Marilyn Dover Benson, Santa Maria
"
Mianette - 06/29/2022
" Everyone was very friendly from beginning to end. Very professional and thorough. "
Maria - 06/29/2022
" The doctors and the tech staff are very professional and answered questions.
"
Santiago - 06/29/2022
" Great visit and service. Love my results and future service . "
Sharon - 06/29/2022
" Thank you for scheduling me quickly. Dr. Franta’s exam was thorough and he patiently explained the diagnosis in language I could understand, he prescribed medication that started relieving my pain within a day. I am very satisfied with the entire experience at the Shepherd Eye Center. "
Anna - 06/28/2022
" Quick and easy and complete, Thank you for tour service to this problem. "
Jessica - 06/28/2022
" Everyone was wonderful to me from the front office to the back office and they doctor was amazing! I have hated my glasses for years and my eyes are now 20/20 and I feel free again! This was one of the best decisions s I have made for myself and it was worth every penny for the great care that I got. Thank you everyone! You changed my life ❤️ "
Russell - 06/28/2022
" Good staff clean building. Dr. Jim was very knowledgeable and professional. Russell "
Shawn - 06/25/2022
" Communication was absolutely wonderful "
Sherry - 06/24/2022
" I was thrilled that Dr. Franta and Dr. Goodman could help me with my eye issues! "
Albert - 06/24/2022
" Everyone was polite and kind, as well as professional and efficient. Great experience! "
Richard - 06/23/2022
" Still a lot of Black dots and had a bad fall (two hrs in Hospital) but the overall results was very positive. Thank you Dr. Shepard "
Philip - 06/22/2022
" Great experience, friendly staff. "
James - 06/22/2022
" The people there always do a grate job. "
Deborah - 06/21/2022
" The process was very efficient. "
Cynthia - 06/17/2022
" Pre-registration made the day of my appointment a breeze. My appointment was on time. The tech was very kind and didn't rush. She answered all my questions and was very knowledgeable. Dr. Zarnegar is very kind and explains everything very well. The checkout process is also very easy. "
Larry - 06/17/2022
" Was please with how quick my appointment went. Everyone was friendly and helpful. "
Robert - 06/16/2022
" Staff was courteous from check in to check out.
My Doctor and supporting individuals were totally professional and informative about my vision "
Alice - 06/16/2022
" I had a very excellent appointment was treated with the utmost mannerly employee did not feel injecting at all thank you Dr Shepard for being kind "
Teresita - 06/15/2022
" I'm always Happy my doctor does a good job "
Dale - 06/15/2022
" Service is OUTSTANDING "
Kimberly - 06/15/2022
" I am always surprised how long I have to wait after my appointment to see the doctor. "
Barbara - 06/15/2022
" Friendly service "
Teresa - 06/14/2022
" The Shepard Eye Center staff is always friendly and professional! "
Monica - 06/10/2022
" Helpful and resolve all my concerns "
Gloria - 06/08/2022
" I had the upmost care from the entire staff on the day of my surgery for my new lens. Staff is very professional.
The anesthesiologist came over to me and introduced himself while explaining what his role was in my surgery. He then asked me if I had any questions for him. I asked a few questions regarding the anesthesia and he quickly put my mind at ease.
The nurse I had was just so gracious. She was very good and I couldn’t have been happier with having been assigned to her.
Dr. Goodman was my surgeon. He was so reassuring about the entire procedure. He is so kind, calming and I felt like I was in the best hands for my surgical procedure.
I was. The entire surgery went very smoothly. The staff at the California Medical Center made me feel so comfortable and I knew I was in great hands and care the entire time.
Extremely accommodating as well as a considerate team of professionals who go the distance for you.
My vision in my eye has already improved. "
Daniel - 06/08/2022
" Alway professional "
Mark - 06/07/2022
" Very friendly environment, I feel the staff very thorough and knowledgeable. "
Martha - 06/07/2022
" Dr. Bylsma is wonderful, very kind and considerate. "
George - 06/03/2022
" Wish it could be kept under an hour visit. I was there two hours! "
Richard - 06/03/2022
" She's the best. "
Dawn - 06/03/2022
" My phone call was professional, friendly, and patient. The staff is always so great! "
Janice - 06/02/2022
" I am very impressed with the patience and care shown to me. "
David - 06/02/2022
" Nice people, good service "
Linda - 05/28/2022
" Was very relaxed And The workers were very patient "
Deborah - 05/27/2022
" Dr. Bylsma has my glaucoma controlled well with a positive report. The tech who measured my pressure, Cindy, was the best I have had. She did not have to recheck and was certain in her adjustments and demeanor. "
Robert - 05/27/2022
" The entire staff was incredibly kind and efficient. Highly recommend Shepard Eye Center! "
Donna - 05/26/2022
" Early mornings are always better
The wait is not as long "
Kenneth - 05/26/2022
" The Eye Center always provides great service. Recently it diagnosed a potentially serious eye problem problem in early stages. Both your ophthalmologist and optometrist made this early diagnosis happen. Shepherd Eye is a leader in Eye Health. I am fortunate to have them locally. Ken Parker "
Peter - 05/25/2022
" .The in person check in and pre op was friendly and efficient. However the on line required check in was onerous and I resent the "advertisements" at the end for supplemental medicare insurance ! "
Adrian - 05/24/2022
" Always very nice and attentive. There is nothing bad I can say because they are amazing. "
James - 05/24/2022
" Very professional and dedicated staff. Ensuring customers are well informed of all aspects pertaining to your appointment and results. My wife and I always have a great experience attending our scheduled appointments. Also, a real convenience having the an optical department in the same area. Thanks once again for a pleasant visit "
Randall - 05/21/2022
" In and out for a quick eye measurement! "
Ana - 05/19/2022
" Todo muy bien, gracias 🙏 excelente atención. "
Richard - 05/17/2022
" Dr. was very helpful in questions i had and gave me a very good eye exam. His assistant to was very kind and i didn't have to wait long for the appointment. Then referred to the glasses dept. where i bought a pair. Very smooth experience i had . "
Chloe - 05/15/2022
" Staff was very helpful & nice. They explained everything. The doctor was through & professional. "
Jerry - 05/14/2022
" A very professional team of eye care specialists "
Suzanne - 05/12/2022
" Once again, they worked with me and got me in to see the doctor with an issue I had with my left eye. Always kind and considerate. "
Melissa - 05/11/2022
" Maria was a great help with explaining everything. The dr did great too
"
Jessica - 05/11/2022
" The staff was very friendly and helpful. I loved how they all worked together too. You can tell they are an awesome family that works hard and has fun m. It says a lot to me about the doctors and company that they have such a good attitude at work. "
Chriseve - 05/11/2022
" I think everyone there is vey professsional and the service is normally very good, but yesterday I waited 50 minutes before my eye exam. I can understand if there is an emergency, but I was wondering how many patients they book for a certain time slot, I saw other patients that also had a 9:20am appointment as well. "
Scherryzade - 05/11/2022
" It was my first time there and everyone was very nice. And the Doctor was very corteous. "
Laura - 05/11/2022
" Didn’t have to wait long. Staff friendly and efficient "
Kristy - 05/10/2022
" Receptionist could be a bit more professional, other than that it was a great visit! "
Liza - 05/09/2022
" Everyone was wonderful, courteous and friendly. "
William - 05/06/2022
" Overall a great experience. Thank you. "
Maria - 05/05/2022
" Good professional service "
Sandra - 05/05/2022
" Reception was very helpful and also the staff. I felt welcome and received important information reguarding my vision and choices going forward. "
Phyllis - 05/05/2022
" The people are all very polite, professional, caring, knowledgeable and patient. While I was waiting I saw the ladies at the front desk treat a difficult patient in the kindest and most patient way. I'm very impressed with not only the Santa Maria office but Lompoc as well. "
Bayard - 05/04/2022
" Things went well, I was in and out in 1/2 hour. "
Stuart - 05/04/2022
" Everything was handled very well. My nurse was excellent. I had to wait a little longer than expected after the IV was put in before I went to surgery but really wasn't a problem. Felt very well taken care of. "
Thomas - 05/01/2022
" Exceeded expectations. "
Vicki - 04/30/2022
" Super nice staff and awesome doctors! "
Louise - 04/30/2022
" Each and very one this office was super friendly, kind,and caring the best
"
Marcos - 04/29/2022
" I was seen on time and was able to set my next appt.woithout any problems. "
Jose - 04/29/2022
" Excelente atencion para todo de parte de si personal en general "
Eileen - 04/28/2022
" Very short wait times. Happy service. Procedure well-explained at every step. Calm environment. "
Maxime - 04/27/2022
" Very minimum waiting time and I was in and out in less than an hour. "
Antonieta - 04/27/2022
" Excellent as always! Every staff's member made me feel welcomed! And Dr. Zarnegar is a prestigious optometrist! He cares for his patients treating them with kindness, and respect. Dr. Zarnegar treated my eyes, both with laser, and since then, my sight improved. Definitely, I recommend him without any reserve!👏 "
Sandra - 04/27/2022
" Everything was timely and efficient. "
Sherry - 04/27/2022
" Eye exam was efficient and not rushed. Staff were friendly and explained procedures "
Beatriz - 04/27/2022
" Informational, staff and doctor took their time to explain process "
William - 04/23/2022
" Waiting time is always a long time. I usually see someone a half hour to an hour after I am supposed to see them. I realize you guys are busy, but maybe schedule less people for the same day or same time? I am very happy with the care and concern I receive there, and I am retired so it's not as bad for me. But I don't drive so my son in law has to drive me and he is very busy with work so if he wants to stay with me and see what the doctor has to say he is wasting half of his day. "
Teresa - 04/23/2022
" This was my first visit and I found from check in to check out to be a very professional, warm experience. All of the staff were very friendly, explained the procedures, answered all of my questions and explained the next steps in my treatment clearly. "
Caryl - 04/22/2022
" Doctor answered my questions. Everyone, from the front to the doctor, their assistants are all kind,, helpful, thoughtful, interactive. They all strive to make my visits as stree-free as possible. They're awesome. "
Eric - 04/20/2022
" The staff is always great and friendly.
Except for one grumpy lady.
The only negative thing I would say is
it sometimes takes forever to get out
of there. "
Marilyn - 04/20/2022
" I always enjoy being seen by Dr. Zarnegar, he is the ultimate professional.. However, this time I had wait 30 minutes in the waiting room with no one informing me why the wait time was long. "
Martha - 04/20/2022
" I have been a patient for about 21 years. Dr. Zarnegar has always taken good care of my vision needs. I trust his advice and feel lucky to have him for my doctor. "
Fred - 04/19/2022
" I "
Mary - 04/19/2022
" Impressed to get an appointment the same day I called for one. Staff were very pleasant, Physician very professional and reassuring. Super impressed! Thank you. "
Sara - 04/19/2022
" On time and thorough exam with explanations. "
William - 04/16/2022
" Always excellent "
William - 04/15/2022
" Techicians were very knowledgeable and pleasant in demeanor. Dr Bylsma knows his stuff. "
Adalberto - 04/13/2022
" Everyone was very professional "
Jennifer - 04/13/2022
" From check in to doctor visit to glasses purchase...everyone and everything went smoothly and perfectly as always! "
Donna - 04/12/2022
" Very happy with the overall examination and was thoroughly advised of all options.
First time here and sure it will not be the last.
Thanks to Stanton Optical for sending me here for the Cataracs procedures. "
Paul - 04/12/2022
" Good "
Teresa - 04/10/2022
" The people here are wonderful and caring. Thank you. "
Crystal - 04/09/2022
" The staff was friendly and very informative and very understanding when I needed to go speak to my spouse about certain options they talked to her and explained everything it was a great experience over all! "
Juan - 04/08/2022
" Very friendly staff....Thanks "
John - 04/08/2022
" Doctor was empathetic and through. "
Debra - 04/07/2022
" Dr Goodman is amazing! At 68 my precious eyesight is the best it has ever been 20/20 both eyes! And best of all, no glasses since I was 62. Thank you Shepard Eye Center team! "
John - 04/07/2022
" Non, merci… Rien a ajouter "
Yolanda - 04/06/2022
" Always excellent care at Shepard's Eye Center. Great staff! "
Danny - 04/06/2022
" reception, first professional i met, the person who tested my eye site for glasses and the doctor were a joy to meet. All preindly, helpful and professional. "
Conrad - 04/06/2022
" Fast and organized "
Pamela - 04/06/2022
" The staff was very personable and answered all my questions. They were Great! The Doctor put me at ease and the procedure was quick and painless. "
Sally - 04/05/2022
" Unfortunately I had to wait over an hour, but the appointment itself was very good. "
Cynthia - 04/05/2022
" Love going to this office! The staff and Doctors are so pleasant and professional. "
Charles - 04/05/2022
" Professional and very courteous
Very knowledgeable and straight forward "
James - 04/05/2022
" Excellent Service and Strong Customer service. I recommend them highly-qualified "
Jeffery - 04/02/2022
" Dr Byalsma was very good and caring..staff were great and attentive..Nice to be looked after and cared for!
"
Antonieta - 04/01/2022
" I've been Dr's Zarnegar for more than 10 years, and I've been attended with courtesy, kindness, and respect by the Dr., and all the staff! Questions and concerns have been answered in a professional manner! Thank you so much, you are very appreciated. 🤝 "
Rachel - 04/01/2022
" Everyone was friendly and visit was thorough, quick and informative. "
Jose - 03/31/2022
" Muy buena ateancion de su personal "
Aaron - 03/31/2022
" It is always a pleasure to take my child in for his appointments. From the moment we walk through the door we are welcomed and treated with kindness. It helps put my child at ease! Dr. Franta and all the staff are wonderful with my kiddo, and as a parent I truly appreciate that! Thank you. "
Ruth - 03/31/2022
" All wen well. Dr. Goodman is always kind and takes time to answer questions. All assistants very thorough and nice. "
Thuy - 03/29/2022
" They take a time to check my eyes and listen my problem
Thanks so so much my Dr. "
Diane - 03/29/2022
" Clean facility, did not have to wait long for my scheduled appointment and nice staff. "
Liza - 03/29/2022
" The office visit was fast. The staffs were all cordial and efficient. Less than an hour for a clinic visit! Remarkable! "
Suzanne - 03/26/2022
" I was very pleased with my experience at Shepherd Eye Clinic. Staff was quite nice and helpful and had my questions answered. Have been scheduled for a procedure in 2 weeks.
Nice clean place, easy to get to and plenty of parking. "
Cory - 03/26/2022
" Professional, courteous staff. Valued me and my time. I felt like my wellness matters with Dr. Bunker and Staff. "