University Ophthalmology Associates
University Ophthalmology Associates
1611 S Green Rd #306C Cleveland ,OH 44121
Phone: (216) 382-8022
University Ophthalmology Associates 1611 S Green Rd #306C Cleveland ,OH 44121
Ophthalmology (Eye Diseases)
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" I have had eye exams before but none as extensive as this one. Very impressed! "
" I do not appreciate the threatened $50 "no show" charge, especially when I wasn't called for my 10:40am appointment until well after 11am. "
" It is always a first rate experience "
" It was a very satisfying exam and visit, as always. "
" Have always had wonderful service there. "
" Everybody was great but Dr. Bruner is a star! I was very grateful that I could be worked in because my problem needed attention. "
" Dr shaunessey and I always see eye to eye on all issues "
" Extremely thorough. Left with no concerns. "
" Dr. Griffith's assistant, Alicia was outstanding. Dr. Griffith was great as well. "
" Michael Shaughenessy is a terrific doctor. "
" Need to get the computers fixed "
" Very friendly, patient, helpful and knowledgeable office "
" I love Dr. Brunner! "
" Dr Shawnassey is a fabulous doctor!!! He is unbelievably personable and willing to take such quality time explaining things. "
" It was a pleasant a pleasant office visit "
" Dr Bruner is the best. His knowledge is superior. His warmth is comforting. Sandy Wilson RN BS MEd CSN "
" Love, love, love Dr. Bruner and his whole staff ! Everyone is just wonderful and friendly every single time I'm in the office. They also treated my parents and we're so kind to both of them. My Dad had an appointment there on his 95th birthday and they couldn't have been sweeter to him. I will never go anywhere else !!!!!! "
" 1hr wait "
" There is a definite peace of mind when one is connected with the excellent professionals and staff connected here. I've been a patient here for years and am grateful for the care and their performances. "
" Love Dr Estrovich. He listens and is very helpful. Office staff is fabulous as are the supporting techs. "
" Dr. Schartman is a total doll!! Simply the best! "
" Dr. Shaughnessy and his staff are wonderful! They do not make you feel that they are rushing you, they take their time and explain the steps that are being taken. They listen to my questions and answer them all. "
" Very pleasant experience. Staff and Dr. Griifiths were both very nice. Great care. Answered all our questions. "
" Always a good experience. Great doctor with a great staff "
" Great with children! "
" An "easy" assessment but not "mechanical" though all the same rating. Congrats on a well run organization. "
" Dr. Pophal is awesome! He is so kind and knowledgeable. He really listens to me and then explains what he's going to next. Rick is super, too. It's confronting to know ahead of time that I will be receiving great service. Thank you Mark, Rick and staff "
" Dr. Shaunnessy and his team are always friendly and competent. They put me at ease and address and respond very well to my questions and concerns. I feel blessed to have them. "
" Very courteous and thoughtful staff. Doctor was thorough and took time to explain. "
" Staff is exceptional and Dr. Krasney is very informative and through...I can't see ever leaving this office (no pun intended]... "
" Wonderful experience I am so glad I found them "
" The medical assistant was wonderful with me. I am not good at eye drops or the glaucoma test. He was very positive with me. "
" l would definitely recommend UH ophthalmology to everyone they are excellent with there patients from start to finish and always very professional I am very happy with with them "
" Love Dr Zielinski. She is a great asset, especially for the issues that my son experiences. "
" Dr. Shaughnessy is not only an outstanding doctor of 0phthamology, he is a very kind and carking physician. I recommend him to everyone. Peggy Murray "
" Dr. Bruner is extremely knowledgeable and very curious and thoughtful. "
" my appointment was for noon. had to wait 35 minutes. last time waited 1 and half hrs. after time of appointment. other than that your service was excellent. "
" Perfect in every way. "
" Very, very pleased! I travelled to Cleveland for a much needed specialized eye surgery and follow up care. Drs. Prophal, Schartman, provided proper diagnosis, consultation surgery, care and attention within my schedule; their staff are very warm, personable, very competent and professional. I give high recommendations. "
" It was a very good and informative appointment I will be back next year "
" I always learn alot when I see Dr. S. Thank you. "
" This group is very PROFESSIONAL. "
" First rate. "
" The wait can be long once in for appointment everything goes smooth. Your staff is very compassionate they all perform their jobs with excellent care and concern for you as a patient. "
" Unbelievably on time, friendly and informative. "
" The only complaint I have is regarding the wait of 45 minutes past the appointment time. I understand that this was probably unavoidable but I think someone should have reassured me during that wait. "
" We would very rarely rate any service we receive with the highest designation, but we both have always had the most professional, friendly care with Dr. Zielinski & her staff. She was recommended to us by another of her patients & we are extremely satisfied with our eye care. Thank you & Merry Christmas to all in your office. "
" Dr Bruner and his staff are excellent. "
" Dr.Zielinski is a blessing....you are very lucky to have her on your staff. "
" Excellent Doctor and staff "
" Staff from the front desk through Dr Pophal , all were great!! "
" Prompt, friendly, helpful...could not be better.... Doctor Phophal , so nice, helpful and informative...always is the best.. "
" Dr. Bruner and his staff are the best "
" no complaints "
" Everyone I dealt with was friendly, courteous, and knowledgeable. The doctors and staff are like family. "
" Only concern was waiting over 1/2 hr. This is the second time I had a long wait. "
" Dr. Zielinski was great and she took the time to explain all my questions about my eyes. I am a college professor and use my eyes for research, teaching, and designing at a local private college. We now have a plan for improving my sight. I am grateful for the amazing technology and skillful hands of Dr. Zielinski to complete the surgery. Thank you UH Eye Care Dr. Constance Korosec ~ Ph.D. "
" I have already recommended Dr. Shaughnessy to friends. "
" I am a former patient from 12 years ago with Dr. Pophal for cataract surgeries. Today, I saw Dr. Rick for assessment about the possibility of creating a medical "cosmetic color balance" contact lens for my left eye , which has lost total vision due to 5 retinal detachments with complete scarring over of the cornea, lens, and pupil. My question was whether this left eye is healthy enough to have a lens to wear so that it matches the "good right eye". I am very pleased with the results of the consultation, and working further with Dr. Rick about having a lens made. I met his son at the front check out desk. Very nice young man. Thank you so much for all you do. Have a Happy Thanksgiving Holiday. Alice Metzloff "
" I just recommended someone last week and would again "
" DR. Pophal is worth waiting for, but the elevator problem was very annoying. A staff person should have been in the lobby to guide patients, especially those disabled. "
" Staff frie.ndly and professional in their care. "
" great doc great staff, all is well "
" Dr. Zalenski and her staff are always professional, helpful and extremely nice. We drive over an hour to see her, the drive is well worth the care my son receives. "
" I never rate anything excellent but your office REALLY stood out for me. "
" Dr. Zielinski is a most caring person and a wonderful physician. Would recommend her to everyone. "
" Dr. Zilienski is a vey caring and wonderful doctor who solves your eye issues and treats you as a special patient. Thank you Dr. Zilienski "
" This is an incredible practice. From start to finish everyone gives above and beyond what is needed The medical assistant was outstanding. Dr Zelinski is the best! "
" Have been a patient of Dr. Bruner for more years than I would like to remember. He has been excellent and always very personal. "
" Dr. Steineman's technician ( Jen) was super. "
" Dr. Shaughnessy is the very best! "
" Smooth as usual. "
" The people on this office have always been friendly courteous and professional. I particularly like Dr. Bruner. "
" all went well great medical doctor "
" As usual, Staff and Medical Personnel very professional and friendly. Dr. Shaughnesy is extraordinary, very warm and knowledgeable, Glad that my "eyes" are in his "hands". and "care". Joe Newman "
" I had very good medical treatment with Dr. Griffin at the UH Green Rd facility. Staff was very good. "
" Always a pleasant experience. "
" Dr. Griffin was very informative and easy to talk with. I felt very relax with him. He is a great asses to the hospital. "
" Everything was excellent except the time involved.took more than 3 hrs. "
" The staff is friendly and efficient. Dr. Shaughnessy took the time to answer all of my questions. He is always kind and answers all of my concerns. I highly recommend this practice for anyone looking for a new provider. "
" Dr zeilinski is the best doctor my kids have seen.my daughter used to be scared to go to the eye doc. Ever since we switched to dr zelinski she loves going!! We love her! "
" Great appointment. Dr. Brunner and his staff are personable and professional. I really appreciate that my time is respected and my appointments start on time or close to it. "
" Dr. Zielinski is always so cheerful and explains everything in easy to understand language. "
" no comments "
" I just recommended the practice to a friend this week. Thanks for the excellent care. "
" Very professional, good conversation. Thank you "
" wonderful doctors , clinicians, and office support people. "
" Kendra was awesome. Dr. Zielinski was awesome too. So caring and kind. "
" The entire staff is amazing. Always a great experience "
" Dr/. Steineman was great but it was upsetting to find out they had no record of me being there two years ago for a check up and then the person giving me the eye exam telling me I probably went somewhere else for the exam. I did not go some place else for the exam. "
" Assistants courteous and responsive to all my needs, and to each other in helping me. Very efficient. I was expected and was seen on time. Dr. Shaugnessy very thoughtful in responding to concerns. "
" The entire staff was very accommodating, and proficient in the quality of care they provided during my visit. I look forward to my next appointment and "Welcome" the opportunity to refer others as well. The overall experience in working with an excellent team of doctors, as well as their support staff, was nothing short of "Awesome". Thank you again. "
" Dr. Kathleen M Zielinski is a wonderful doctor. Very compassionate to her patients and able to help explain all the procedures. Make everyone feel comfortable. "
" I called due to pain and severe redness in my eyes and I was very anxious. The receptionist go me in for an appointment with an arrival time in 30 minutes from the time I called. Dr. Estrovich was absolutely excellent in assisting my with my eye condition. He was very thorough and reassuring and ordered tests to calm my fears. He listened very carefully to my concerns and did not rush me even though I was a fit in. "
" Dr Zelinski is always so pleasant and great with kids! "
" Living in Oberlin, we are so glad you will soon also have a west side office! "
" Living in Oberlin, we are so glad you will soon also have a west side office! "
" doctor and staff extremely helpful and kind "
" The entire staff is amazingly courteous and helpful. I found Dr. Griffith to be tremendously thorough and caring. He instilled great confidence in me regarding his care of my condition. "
" Dr. Bruner and the staff is fabulous. They are courteous to the patients and engage in conversation which always puts you at ease. "
" Everyone was so nice! Dr. Zielinski did a great job explaining the situation and made sure to prescribe according to what would be covered by our insurance to help manage our costs. I was so happy with the kindness and professionalism of everyone we met at the office. "
" I recieved a very thorough exam. I was extremely pleased with Dr Griffith, as this was my first time visiting. I have already recommended him, as well as the facility. "
" Dr. Pophal and his staff are fantastic! "
" Computers were down and the front desk staff were very stressed. They had a hard time printing information and could not pull up any client information. I could also not purchase my contacts because the staff member was on lunch break and the computers were down so they could not bill my credit card. "
" Dr. Griffith was very knowledgeable and helpful. This was the most thorough eye exam I've ever received. "
" Had to wait a bit but I love Dr Shawnessey so I didn’t care "
" Dr. Zelinski is the best thing that has happened to me. She always takes excellent of me. I have recommended her to my friends and they are now her patients. "
" I encountered a number of different people, who were all very nice and professional. It would be good if they would make a point to introduce themselves by their name and also what exactly they will do with me and where this fits in the overall exam process. "
" Dr. Shaughnessy and staff have always been first rate!.......Herbert Caron "
" Jennifer made me feel very comfortable and at ease. Dr. Zielinski is awesome. Sue and Jane were great.. "
" Waiting in the hall for the machine that takes pictures of the retina was a little frustrating. "
" The staff was very friendly. Dr Krazny answered all of my many questions. Dr. Bruner is my regular Dr. but he was not in the office that day to assess my complaint. After I saw Dr. Krazny Dr. Bruner's assistant (Kathy) came to see how I was doing. I was very impressed by that, Dr. Krazny, and the staff in general. The care I received from walking in the door to walking out was excellent. "
" It is extremely difficult to get an appoint point for an exam. I was on a cancellation list and fortunately your staff called me, which I very much appreciated! "
" I waited 10-15 minutes to be called back. Also, the whole reason for my visit was to renew my contact lens prescription. The print out I received still had the prior expiration date. "
" My coverage no longer is accepted but I will not change providers. Your practice is exceptional "
" I always receive exceptional care from this provider and all staff. "
" Very friendly I felt very welcomed. Also staff very professional. "
" I have always received outstanding care from University Ophthalmology Associates "
" Dr. Shaughnessy and staff were friendly, happy, informative ...... great! "
" Always thoughtful and professional.. just very capable, and fine people! We are fortunate to have such skilled Doctors! "
" The efficiency of the staff is exceptional. Dr. Shaughnessy is the very best anyone could have as a physician. "
" Very professional service. "
" Dr. Zielinski quickly got to the reason for m,y visit. She thoroughly explained the issue and expressed her opinion. I was happy that I was referred to her by Dr. Augustine Kellis. "
" the staff were very alert : and moved me along the minute my next test was ready. never waited very long at all. "
" Excellent customer service and great attitude. "
" Dr Bruner and his office staff are the best of the best. You know you are getting top notch care when you are a patient at their office. And now there is a eye glass boutique to take care of your glasses needs. The glasses tech is extremely knowledgeable and helpful. It is also convenient and competitive in pricing. "
" Completely satisfied. Doctor and Medical assistant were very attentive and informative. "
" This was my and my mother's first visit and were very happy with the kind and courteous staff at the reception desk, our sweet Jennifer, and the wonderful Dr. Shaughnessy who we had heard so many good things about! "
" Dr. Brumer is an Excellent Doctor and he have very good report with his clients and is very thorough with his assessments! "
" Very responsive group "
" We adore Dr. Zielinski. She is terrific "
" Comfortable and easy. "
" Dr Krasney is the best. He’s very knowledgeable and takes time to answer all your questions. He did my cataract surgery years ago and I couldn’t of asked for a better outcome. The staff is also very professional. "
" The only issues I had on this visit was with the assistant. They were courteous and all. But they need to get more training with getting the patients head correctly positioned in the machines for the vision test without having to have to worry about touching the patients head with their bare hands. Meaning that they grabbed tissue to place on their hands before trying to manuver my head. I've never had this happen before with any other assistant. If they have an issue with touching people, maybe they should wear gloves. Also, I don't think they are supposed to tell me what the letters/numbers are that I am trying to see. With the color dots test they told me what the number was that I got wrong. Everyone else just indicated when the exam was over and made a notation of the results. A bigger is I had was during the test where you read the letters in the reflection on the wall. Because I guess I wasn't answering fast enough or making a decisive answer. I can tell they were getting slightly impatient with me and I was beginning to feel a little frustrated myself for the rush. They even told me what the 1st letter was on the line I was to start reading. I said the line so many times I was just reading from memory instead of from rather or not I could see it better thru one lens compared to another. I just wanted the exam to be done due to the impatient I was feeling. I've never had this happen with any other assistant. I've always enjoyed my prior visits. This one just rubbed me the wrong way. Maybe they were having a bad day. Either way I hope they will be better trained and have more patients with the patients on my next visit. "
" I was met at the customer window promptly and with a pleasant voice. My wait time was only two minutes and was treated promptly as well. The staff was professional and courteous. I would recommend to any one. "
" I have the utmost confidence in Dr. Zielinski and she is also very sweet and kind. I will be moving from the area and am very sad I will no longer have her as my physician. "
" Susy, the receptionist was especially helpful & considerate. "
" Dr Zielinski is an amazing eye dr!!! "
" Professional, but personal. "
" Appointment was for 3:50PM and I was there at 3:30PM and checked in. I sat in the waiting room until 4:35 before I was seen by the Doctors Assistant. I find it a bit ironic that that was told in texts and a number of posted signs that I would be charged $50. for missing appointment yet it appears that my time is of no consequence. I do however very much like and trust my Doctor!! "
" Great office. The nurse who did my vitals was wonderful. Dr. Dejoseph was a very detail oriented doctor. My first physical was excellent. "
" This has been a great office and the Doctor is very understanding. "
" Dr. Shaunessey is definitely a top doctor. All of his staff are highly professional. Always a positive experience when I come into this office. "
" All surgery can be scary. I'll medical appointments can bring anxiety. The pleasant atmosphere couples with the professionalism and the caring of the staff and especially of the doctor made this wonderful experience. When I took my prescription for new lenses to the optician he commented upon the high quality of this practice. He did not tell me anything I did not know, but what's nice to hear it. "
Maureen ann H.
" I have been coming to University Ophthalmology for most of my life now and couldn't imagine having my eye care anywhere else! 't "
" Dr. Estrovich is an amazing dr and saved my eye. I am very happy with my choice of ophthalmologist and I am forever thankful "
" Thank you, Dr. Zielinski! "
" Dr. Shaughnessy was excellent. He was very kind, patient, and took extra time to explain the medical situation to Dave. "
" Dr.Shaughnessy is very knowledgeable and very respectful to his patients. "
" Very good staff and excellent Doctor "
" I am thoroughly impressed with this service provider and staff. Not only displaying knowledge in their field of expertise, but staff at all levels put you first in service thank you, "
" I was recommended by a long time patient. Dr. Prophal was informative, professional and caring. All U H professional staff members were undeniably professional, caring, informative and openly willing to answer all questions. "
" Dr. Pophal is an excellent physician. He is intelligent , kind and caring. I am very glad he is my doctor . "
" Dr Pofall is a great doctor. Very knowledgeable yet down to earth. I highly recommend him to others. "
" Dr. Zielinski is a wonderful physician and a great asset to your organization. I Trust her totally. "
" When a person has to get their eyes dilated and they come early is there anyway possible they can get in if know if they have time availability dilate their eyes and let them go sit in the sitting area it would make things just flow a lot better "
" Everyone was great! I saw Dr. Griffith and Ericka was the assistant. "
" The medical assistant was very friendly and explained things thoroughly. The doctor seemed to be less engaged and explained things less than usual. Perhaps a bad day for him. In general I am very satisfied with the care I receive. "
" i highly commend him as he is so thorough in understanding my case and addressing all of my concerns. Just the best! "
" Dr. Bruner is a wonderful physician. The technician, Ericka was one of the best I have ever experienced. Very personable and helpful and knowledgeable. "
" The assistant I had seemed a little flustered, which did not engender confidence. Dr. Z is The Best. She was amazing. And thank you to the schedulers who got me in so quickly when I needed it. "
" Great Practice! I have never had a bad experience with University Opthamology. "
" Real pros and great care! "
" Dr. Zielinski is fantastic! "
" For a routine check up, I spent 85 monutes at the office !! "
" The assistant, Shelby, was wonderful and Dr. Zielinski went above and beyond in answering all of my questions. "
" Retinalogy department is just great- both the Dr and the whole team! "
" Excellent communication between myself (patient) and the care giver (doctor). Good explanations. Proud to have him as my physician. M.E. Gottlob "
" Dr. Bruner and the staff are very thorough "
" Dr Griffith was excellent in explaining everything . "
" Dr king is great. "
" Love Dr Zielinski! "
" Great experience. Kendra (medical assistant) was wonderful as well as Dr. Bruner. "
" Nina is very professional. Dr Shaughnessy is great...always answers questions patiently! "
" One could not ask for more. "
" Very helpful and truthful "
" My doctor was super greatest ever "
" I was very disappointed with the wait to go back and have the preliminary done by the assistant. I was there I. Time for my 10:40 appt but was not called.baxk until after I went up to the desk at 11:15 to see what the holdup was. I was pretty sure it wasn't the doctor as he came in before she was done. She offered no explanation and the single "sorry" didn't cut it with me. This has been a very efficient office I the time I've been getting services there. I absolutely appreciate Dr. Pophal, his knowledge, professionalism and his great patient care. His assistant is a downside based on my visit this week. "
" Your team is amazingly courteous toward every need of their patient care. "
" Very pleased with the care and service given by University Opthamology!! "
Mary louise P.
" Everyone was cheerfully responsive, helpful, and informative. That’s why I’ve been a patient of U O since it was Dr. Hardesty’s office! "
" Dr. Rao was sensitive enough and kind enough to adjust the volume of his voice when talking to my partially deaf mother. We appreciate both his skill and his compassion. He's done a great job taking care of my mother's macular degeneration. "
" Terry and Dr. Z were amazing and exceeded my expectations! "
" Dr. Griffith is the fourth doctor in the past 4 years that we’ve seen for my child’s blepharitis, and he’s the only one that has been able to find the right treatment for her. He’s been attentive, detailed, and diligent in finding the right solution for her. Her eye condition is completely under control and well managed by the right combination of medicine and daily care. I’m so glad we’ve had an opportunity to work with Dr Griffith. I would highly recommend him! "
" Dr. Griffith is awesome! His interaction with my 5 year old was so wonderful. She loves to come see him "
" Great staff from beginning to end. Have an will continue to recommend this office to friends and family. "
" I wish all medical experiences and providers would be as outstanding as this "
Mary ann S.
" as always my appointment was complete and I was very satisfied with all the answers I got to my questions. "
" Dr. Shaughnessy is the best Doctor!! He explains everything fully about the surgery and the aftercare. He never rushes you in your appt. and I can't say enough about his skills and his success with cataract surgery. I have a specific condition, very high astigmatism and keratoconus and the lens he made specifically for my eye is doing just what he hoped it would. i am waiting for my glasses on the left eye and will see how I adjust to them. When I am comfortable with the left lens I will get the right eye done. "
" Nina and Dr.Estr. were excellent; overall a great visit. "
" I was taken right on time and I appreciated that. "
" I really appreciate the professionalism and friendliness of all of the staff and the doctor !! You guys are top notch !!! "
" Visiting Dr. Shaughnessey is a far more pleasant and informative experience than an appointment with many other physicians. He and his staff are smiling and take the time to explain treatments, prescriptions, and options. University Health Center is fortunate to have such a fine physician and his staff, and so are his patients! "
" Dr and staff friendly and excellent care providers "
" My experience is outstanding each time I go..The staff is always friendly and the care is excellent.. "
" I was distracted at end of visit because of bladder problems and had to end checkup early. Dr Shaughnessy will consult with specialist and contact me with next steps to be followed. I aways get good care from Dr Sh and his staff. I appreciate their care and understanding very much and I'm anxiously awaiting the follow-up call from my dr to see what steps come next. "
" My daughter is very shy, and the entire staff was just absolutely wonderful. I would highly recommend this office. The doctor is amazing to say the least, her ability to explain things not only for me to understand, but in a way that my 7 year old could understand. We left the office with an exceptional experience! "
" Dr. Krasney is very thorough and informative. "
" My visit was a very good experience "
" Always a great experience! "
" I definitely don’t like the $40.00 co-pay "
" I was able to get a same-day appointment for a potentially serious condition. My regular ophthalmologist was not in the office that day, so my appointment was with a physician who was fairly new to the practice. I have seen several of the doctors in the group and would highly recommend any of them. "
" Perfect visit from the receptionist and all throughout my visit Rmp "
" Your Patient Portal website is TERRIBLE ! I have had problems with it for the past few years since it was changed; I have been unable to leave a message for my daughter's Dr. I have called multiple times and each time nothing has changed. I called 3 weeks ago for help with the matter and so far Vicki has not called back. Masha thought she had fixed the issue yesterday and told me to call her back if it still was not working. Well , I did call back yesterday and the operator had me on hold for over 10 minutes and I finally hung up. I will try to contact Masha again "
" Friendly, prompt, professional. "
" Dr Zielinski is fabulous - she is patient and answers all questions thoroughly, using simple language! "
" All in the office, this especially includes Dr Shaunessy, are professional, pleasant and efficient. Listen well and answer all questions in language that is understandable, caring, and does not make one feel like the questions are silly. "
" Amazing difference in my vision from 4 yrs ago. 20-400 to 20-20. AMD -dry. In left eye only. "
" Efficient and professional for the big practice they operate. My family makes a 35 min drive for them and doesn’t think twice becaise of the best experience. "
" Overall rating would’ve been excellent except I I had to wait a little longer than anticipated "
" As always, everyone was positive, pleasant, and professional. "
" Dr. Pophal is the BEST in Ohio!! "
" Even though the doctor was very busy the day of my appointment, I did feel he took the time to talk w/me about my exam. "
" Dr. Shaughnessy is the definition of excellent doctor-patient communicator. He told me every step of the way what he was looking at as he examined my eyes. He spends the time. Never acts in a hurry, and is very kind and very smart. He performed both my and my husband's cataract surgery beautifully. He is fast and technically skillful. I'm so happy I found him after decades of less than satisfactory eye care. "
" Always a positive experience! "
" The doctor and his assistant ( Joe and Nina ) were very interested and involved in getting to the source / reason for my “ problem”.When I left them, I felt we were on the road to resolving the problem. "
" Every visit to the office is pleasant and helpful. I cannot imagine better care! "
" Everyone is courteous and very friendly. Also very helpful. "
" It always takes longer than one hopes - the assistant forgot to do one test, which was a little discouraging because it added more time which I could have had completed while waiting for the doctor. But, I would not go anywhere else - my mom always said if the doctor takes his time with other patients, and I need to wait, that means he will take his time when I need it. "
" Both the doctor's assistant and Dr. Steinemann were helpful and compassionate. "
" My 3 year old is extremely terrified of doctors poking and touching him and his behavior was quite -difficult- The staff was incredibly understanding and the doctor was more patient and calm with his tantrum than even I was able to be as his mom. We managed to get through the obstacle and leave with a plan, a prescription and two treats on the way out. I am extremely grateful. "
" I believe dr. Estrovich is an excellent dr. Knowledgeable, kind, polite, attentive "
" Dr. Pophal and the entire staff are first rate and very professional. Highly recommend!! "
" Very good doctor "
" The girl scheduling was very patient and courteous. Kept going back over schedule to give me date I could work in my schedule. "
" Dr. zelinski is a gem. As always, great care from a wonderful person. "
" Top drawer, spot on, brilliant. "
" I have only been there twice but I am very pleased with everyone that I came in contact with. "
" My appointment began right on schedule and proceeded in a timely manner. All staff made eye contact when addressing me and listened carefully to my responses. That, in an of itself, is refreshing! "
" There was a bit of a wait once I arrived. But when i was called in, everything went quickly and smoothly. "
" Everyone here is great. I'd just come in to see why my vision was getting worse in one eye, and though Dr. Pophal had warned me on my previous visit that he saw cataract development, I was upset to hear that now it had progressed to the point where new glasses wouldn't do the trick, and it was time to get the cataract taken care of. He was kind and encouraging, but I wasn't able to make a surgery appointment. Then, on my way home, I was thinking up reasons to delay surgery when I ran into a neighbor wearing thick shades, and he told me he'd had his cataracts done by Dr. Pophal and was thrilled with the whole thing. So today I made my appointment. "
" Dr. Zielinski is a wonderful doctor! Her assistant was excellent as well. "
" Had to wait 20 minutes. "
" It is always nice for me to come to these eye appointments as everyone is so kind and courteous and very helpful. Staff is very professional, "
" My experience at University Ophthalmologists is always a great one! I am seen soon after my arrival/appointment time, the entire staff is extremely courteous and helpful, and I would recommend them to any and everyone! "
" I came in for my appointment a month early but they took me in anyway since there was an opening. I was very appreciative. "
" I didn't have to wait long and it was a very efficient appointment. The only problem was the temperature of the offices. It was very cold, and others sitting near me also thought it was too cold. "
" Very pleased with the Staff and the care provided. I would be happy to recommend Dr. Shaughnesy, A+ Physician. Thanks, Eric Lavins Solon, Ohio "
" The appointment took much longer than expected. "
" I would not change offices even though my insurance no longer covers them "
" couldn't have been better -- excellent care --- "
" Every time I am treated at the Clinic I think the staff can not get better. I was wrong again. My visit with Nurse practitioner Amy Johnson reached a new high in satisfaction. What a great professional she is. I also have to applaud her staff who were so kind and caring in doing the intake in preparation for my visit with Nurse Johnson and the Audiogram technician who skillfully administered the audiogram. "
" Everyone is always helpful and cheery no matter how busy. Dr Shaughnessy is great. "
" I am very happy with my appointment experience! "
" My bilateral cataract surgery was more than 10 yrs ago and very successful. Dr Shaughnessy is excellent and kind and friendly as well "
" I called in the morning because I had an infection in my lower eyelid. The staff was able to schedule me to see the doctor the same morning. I was very appreciative. Every person I encountered were very professional & efficient. Thank you! "
" The doctor was professional, personable and efficient. It's a pleasure to visit the facility. Everyone makes you feel as if you are individually special.!!! "
" Always a good experience at this office. Good assistant and excellent doctor. "
" Keep up the good work. "
" Always efficient and professional. "
" D. Bruner always explains my medical condition and it's stability. I appreciate his thoroughness and when he wants to have a second opinion! "
" Dr Zielinski is so thorough & so knowledgeable "
" DR. Pophal is wonderful. He takes the time to talk to you and answer all of your questions. His staff is on point as well. "
" This was my first visit and it was great. "
" Excellent experience "
" Nina was my Doctor Asst. She was personable and helpful. "
" Dr. Igor takes the time to explain and go over all options. "
" Dr. Griffith and Nina were attentive and most clear in explaining each request needed and, giving me the results of my eye exam, yesterday. I didn't have the feeling that I was just a name and patient number on a medical report; which is really important to me! I made the appointment hoping the group at University Ophtalmology would not repeat the way I felt at a previous group. I believe the all too casual and non-receptive groups have lost site of how they like to be received personally! This is why I've decided to leave comments of my visit. Thank you for the receptive experience! "
" Very surprised and pleased I was able to get a same day appointment with the surgeon who will do my cataract surgery. "
" always get good service there. "
" Nina waa great. Quick service, great overall "
" Dr Estrovich is the best ophthalmologist I have ever had, including in Kansas City. He listened, then put thought and expertise into my condition, likely saving my eyesight. Thank you for Dr Estrovich! "
" Staffs and Doctor was very nice and courteous "
" Dr. Bruner and his staff have always been efficient and very nice to both my husband and me. The care is top-notch. "
" Dr Z is phenomenal. My child's actually cheers when we have an appointment. Seriously cheers! "
" I always have a professional and pleasant visit at Dr Bruner's office "
" Dr. Shaughnessy is the greatest! "
" Dr. Griffith and staff were very thorough and professional. "
" The staff, medical assistant and of course, Dr Shaughnesey were all impressively gracious, helpful, uplifting and encouraging. I often speak of your clinic and rave about the quality of each servic that you provide. I feel very grateful that I have found such a reliable and outstanding resource for my vision needs. Dr. Doris E. Cohen "
" The doctor was vary pleasant and informative which gave me a good feeling that I am in good hands. The Suport staff was excellent as well. "
" I was treated very well—as always. "
" As a new patient I felt that I was treated with both courtesy and professionalism. "
" seemed a bit chaotic.Love Dr. Bruner. "
" At every stage of the visit, the employees put you at ease. All questions are answered to the patient's satisfaction. "
" Thank you! "
" I was very pleased inasmuch as it was an emergency due to an injury. The examination was very thorough and time was spent in explaining the condition of the eye and positive reinforcement for recovery! "
" Top flight operation "
" I was very happy with my checkup, and all who took part in it. "
" The staff is always very pleasant. Dr. Shaunessy is the absolute best. He takes the time to answer my questions and completely listens to my concerns. "
" The tech lady was excellent both in chair side manner, and in her prep work but forgot her name "
" Excellent practice. I would highly recommend. "
" The doctor and staff are friendly, competent and caring. "
" Dr Griffith is very good and caring doctor! We will come back next year to see him. Thank you! "
" It’s a great practice! Dr. Bruner is just a great doctor-very knowledgeable and personable always! Thank you! "
" Fantastic & easy experience!! Dr. Griffin was very professional & caring. Office staff was very helpful & friendly. All questions were addressed professionally & caring. "
" The entire staff was courteous and friendly. The medical assistant was exceptional and very knowledgable. Both the medical assistant and my doctor took time to answer any questions I had. I did not feel rushed at all and felt like everyone was devoted to my care. "
" Great Customer Services "
" Very knowledgeable and very compassionate and understanding, too. "
" All of my concerns were responded to quickly and completely. I had above-average nervousness because I only have one eye and I was experiencing some difficulties after my cataract surgery; On this visit the doctor immediately used a laser technique to straighten a "crease" and offered good advice for me to use when on my home computer. The next two weeks are important. "
" We really like Dr. Pophal and his team. We have always been treated with compassion and respect. "
" I've been seen quite frequently lately due to needing follow-up for shingles in my eye. Everyone I've been seen all the staff have been super to me. They have treated me with respect and have been very sympathetic with what I have been going through. "
" Dr. Zelinsky is the best. Always understanding and helpful. "
" Love Dr. Zielinski "
" My total experience at the University Ophthalmology Department is always outstanding ..The staff is friendly and welcoming and everyone is extremely competent. I would recommend them to anyone who needs eye care Linda Hallbauer "
" First time seeing Dr.Griffith. Wonderful man, very professional. "
" Dr Popal was the greatest as usual "
" not clear why I Had to wait a while to get in with asst. so early in day but once in, all went quite efficiently. Dr. S is the best-worth it (my dumb insurance took him out of the network-very upsetting and I WILL protest that with the head of UH. "
" I am extremely pleased with the care and service I have consistently received at my visits. "
" I was early for my appointment and took care of registration and co-pay and then waited 20 minutes to be called. at 0810 in morning did not expect to have to wait that long. "
" It’s very assuring to have a Dr. You can have complete confidence in ! "
" Thank you very much! So happy that Dr. Namrow referred us to you "
" Professional and personal. Very good experience. "
" Dr. Shaunessey is great - with explaining things so one understands, being thorough and giving advice. Love him! Your staff is really great too (though one or two at the front could be a tiny bit nicer). "
" Thank you for the care, kindness , professionalism And hope you give me . This was the best move I made for my eyes! Sister Miriam. (Jap ) "
" Very nice service helpful "
" So well organized! Thorough, professional - overall excellent! Thank you "
" For this appointment, I called about 8:45 and was able to get an appointment that day at 10:20 which was really important since it was the Friday before a long weekend. Also, although I did not see my regular Dr., the Dr. whom I saw had all of my records and everything that he said was consistent with prior conversations with my regular Dr. "
" Highly regard Dr. Mark Pophal because of his skills in regards to both more regular ophthalmology needs as well as cataract surgery. "
" Steinemann, great guy! "
" Always a pleasant experience. Staff friendly and informative. "
" Love, love love Dr Krasney!! He performed an extensive exam, gave thorough and clear explanations and answers to my questions , and has the most pleasant chairside manner. "
" I was extremely satisfied with Dr. Griffith, whom I saw in the absence of Bill Bruner. He was informative, caring and encouraging. "
" Dr. Shaughnessy did my surgery for cataract. He did an amazing job!! I feel like a new person being able to read without glasses. Not only is he a top surgeon, but a very personable and competent doctor. "
" no coment "
" The staff is friendly, professional, and very helpful. Shelby was delightful for my pre-doctor exam. Very, very satisfied with this practice and recommend it! "
" Dr. Griffith was excellent. Understood the nature of my eye issues and took the time to learn about me and my file which is about 60 years old. He was the correct specialist to handle my situation. Rick, the contact lens specialist was also extremely thoughtful. "
" Leslie : dr's medical assistant , very helpful answered all my questions. Very professional "
" All on time, too! "
" Dr and staff are very informative,answer my questions fully. Very confident in the service and how comfortable they make me. I love your early appointments. "
" Dr. Shaughnessy is the BEST. I have referred friends who agree with me. "
" Dr, Shaunessy does a superb job and so did his assistant!! This is a great practice!! "
Mary kay D.
" Dr. Estrovich examined my right eye and diagnosed it as episcleritis. I am treating this issue as recommended by Dr. Estrovich and have received some relief. "
" I am very happy with the physicians and all levels of your staff. Thank you "
" Dr. Shaunessey and his MA were very thorough and answered all of my questions. Have been with the practice forever and have ALWAYS been happy and questions answered; NEVER avoided answering anything. "
" Dr. Pophal is the best. I've gone to him for quite a while now, and I went to his father before him. i highly recommend him. Great guy! "
" I arrived early and to my surprise was taken in early as well. Very pleasant appointment. "
" I have nothing but superlative comments for Dr. Shaugnessey. He did my cataract surgery last week and it was painless. "
" Very thorough exam The tech was awesome The doctor was great.he spent a lot of time answering all of my questions "
" I went to your practice because I knew many people who have Dr. Pophal as their doctor and love him. I wanted to see if any of your other doctors were as loveable and I was directed to Dr. Griffith and I just loved him too. everyone was super nice and his assistant Terri was so reassuring and patient with me. I will recommend your practice to anyone looking for an eye doctor and especially Dr. Griffith. Thank you for a great experience. "
" Outstanding medical experience. "
" I could not SEE myself going to anyone else but university ophthalmology for my eye care. Dr. Zalinski and staff are very knowledgeable and caring. Thank you for being there. "
" Everyone was very helpful and courteous—-I loved the doctor...she was excellent !!! "
" Dr and staff are always friendly and willing to answer any and all questions make you feel welcome "
" They were fast and efficient ,very informative ! "
" The only complaint I have is how long I have to wait to in the waiting room—routinely 35-60 minutes. Then another 35 minutes for the dr to see me after the medical assistant sees me. I usually have to plan being there 1-1/2 to 2-1/2 hours for a scheduled appointment. "
" The staff was very professional....did not know I had the entries on 3 pages provided by QTC. "
" Dr. Bruhner and his staff are caring, knowledgeable people. "
" Richard Schmid was awesome! Very thorough. Cured my problem "
" Dr. was excellent took care of my problem and my concern "
" My husband and I have been seeing Dr. Bruner for over 30 years (although it doesn't seem that long!). We've also seen 2 other doctors in his practice and they are all knowledgeable, caring, and extremely nice. "
" Very good and reliable. "
" Everyone was kind and helpful. I was anxious about switching retina specialists but feel that my concerns were addressed and well taken care of. "
" I stood at the receptionist's window to check in for 10+ minutes while she was on the phone with ???? Never once did she establish eye contact with me, or signal that she would be helping me check in, in a moment!!!! :( Totally RUDE behavior!!!! While this office is normally ON TIME,, I was slated to have my appointment at 11:30 AM. I did not go into the examining room until 12:15!!!!! Once in the room, Dr. Brunner's assistant, Leslie, was most gracious and shocked that I had waited as I did! :( "
" no comments "
Claire ann V.
" Nina was very thorough. "
" Sometimes checkout is a bit confusing, but overall my experience with the dr appt is very good. "
" I am extremely pleased with the care that is extended to me over many years. I am happy and appreciative my experience has never changed due to many changes in healthcare. "
" Dr. Krasney answered all my issues and concerns. "
" Thank you for giving me some peace of mind! "
" Great staff "
" I have been a patient at this practice for almost 50 years, that says it all! "
" Envolve patient in decision making I think this is so important in the medical world of today "
" Everyone was very nice and professional! "
" Pleasant and courteous staff!!!! "
" My experience with that whole department is fabulous: they are all pleasant, helpful and informative. They explain everything. I feel confidence in their recommendations and care. Everybody says everybody in that Green Rd Ophthalmology Dept is good. On Nextdoor!! And Nextdoor never lies :). I have gone there for 45+ years. "
" I arrived without an appointment, having been sent by my Doctor on that day. They were able to find me an appointment that day, actually within an hour and then the doctor examined me extensively, answered all my questions, gave me a diagnosis and medication all whitin two hours. It's the first time this has happened! The staff and Doctor were wonderful. My Doctor, Suzanna Leonard realized quickly that I didn't have Pink Eye, but something not serious and sent me directly to Ophthalmology. Dr Joseph Griffith was terrific "
" The staff that work for dr Krasny , Jenn and Leslie are amazing! With dr Krasny you know he cares about you and will do the best for your well being !! 5 stars !! "
" Shelby was exceptional! "
" Dr. Pophal was very accommodating by working me into his schedule when I developed an acute problem. "
" I love Dr. Shaughnessy and the whole staff. Always a pleasant experience at the office. Everyone is wonderfully kind and efficient! ! ! "
" like a well oiled swiss clock. could not be better!!! "
" The orthopedics scheduler was extremely pleasant, gracious and patient. There was some confusion on my part, and she couldn't have been nicer or more understanding. And when she had to put me on hold to check out something or get more information, she always came back with an apology for making me wait.She is a great asset to UH. I'm sorry I didn't get her name. "
" Fantastic care and caring "
" I love this office and adore Dr. Shaughnessy! I am always happy with my overall experience in the office. I wouldn’t trust my eyes to anyone else! "
" Nina was great. She administered the tests beautifully. She explained everything step by step. Dr. Bruner was fantastic as usual. He answered all my questions. He is always friendly and very professional. "
" Very satisfied "
" Dr. Bruner is the best. I am very grateful to have such a thorough and caring doctor. "
" If it ain’t broke don’t try to fix it Dr Zielinski is the BEST "
" Dr Bruner is excellent caring and very courteous and his staff of assistants are super , friendly and very knowledgeable. It makes going for appointments pleasurable. "
" It’s always a pleasure when I have an appointment for my eye care with Dr. Shaughnessy and this entire ophthalmology group. They have always excelled in their care from check in to dismissal. "
" nothing to be improved "
" Felt very comfortable and everyone was really efficient . Dr Estrovich is so sweet- would highly recommend him "
" Dr Bruner has my complete confidence and he is a warm friendly person to boot! "
" I have been a patient there for about 17 years so know my doctor and some of the staff well. Always satisfied. "
" Everyone was very nice and efficient. "
" I showed up with a single appointment thinking it was going to be a quick fix with the issues I was having. It snowballed from there, and all of the doctors took time out of their down time to see me. The issue I am having is very serious and requires further Medical attention, but I cannot thank the doctors and the UH staff enough for working with me and making me a priority. Very thankful for UH eye care clinic. "
" the personnel at the surgery center were excellent too "
" My doctor is AMAZING!! And so were everyone included in my surgery!! I could not be any more happy with the care and outcome of this entire process!! "
" Impressed with both the doctor and assistant. Both were sharp, knowledgeable, and professional. "
" Dr Bruner and the entire staff are excellent "
" Courteous, straightforward, and answered all my questions. "
" every one was very helpful. "
" Dr.Zelinski and UHi is professional, caring and kind. Would recommend her and UH staff when it comes to my eyes and vision. "
Mary kay D.
" Keep up he good work! "
" You couldn't ask for better!! "
" Your website probably works better for millenials than old guys. Is the 20-letter security code another eye test? "
" I had to wait quite a while between services, other wise excellent experience. "
" What a wonderful staff! Great experience and the doctor was excellent. Would recommend them to everyone. "
" Good practice, capable personnel . "
" Dr Bruner and his staff are excellent! "
" I am very pleased and satisfied with the service I received. I am looking forward to my next appointment! "
" They are always very courteous and professional. My experiences are always Pleasant "
" My previous provider seemed to over-diagnose. This provider seemed to be spot-on and provided a sound line-of-reasoning for his decisions. "
" I have been seeing my doctor for about 5 years. He is so caring and kind. I wish all my other doctors were so. "
" Leslie, the medical assistant to Dr. Brunner, was awesome as well as the front desk staff person who checked me out. My family has been going to your office for years including my grandparents and parents as well!! "
" Dr. Griffith is extremely kind and compassionate. He is always available to answer questions and goes out of his way to make us comfortable. I would highly recommend him to anyone. "
" I was extremely happy with everything "
" Quite a long wait time at this visit, but I understand things can get backed up. "
" As always great friendly service. I expressed an issue of needing to be out by a certain time and doctor and assistant made it work. Better more knowledgeable care is not available! "
" Dr. Griffin is THE BEST! He was patient, kind and fun. My 4 year old loved him! "
" Dr. Griffith was extremely helpful! "
" Kendra has great personality, and made refraction very easy. "
" Always pleased with the care I get from your staff! They respond thoughtfully to my questions and concerns and follow up in a very timely manner. "
" Doctor is outstanding. "
" DOCTOR PHOPAL IS NOT ONLY A GREAT DOCTOR - HE IS A REALLY GOOD PERSON. I HAVE ALL THE FAITH IN THE WORLD IN HIM. "
" Staff courteous , pleasant , and helpful.Doctor was on time and did not rush the appointment "
" Dr. Zielinski is friendly, and eagerly answers every question specifically and with great patience. She is so knowledgeable yet inaccessible. "
" So happy you were able to give me a same day appointment foe my issue. "
" Keep up the good work "
" Front desk is friendly and welcoming! Dr. Rao and dr. zielinski are the greatest in eye care—-bar none. I would recommend either one in a heartbeat! "
" Dave Cockley firstname.lastname@example.org "
" Took 24 hours to get the prescription made at about 11:00 am to be submitted to the pharmacy the next day. Fortunately , not life or death, but too slow "
" I’ve been with Dr. Bruner for many years. My overall care is excellent. He show great concern for his patients. He is one of the most gracious men I’ve ever met. The photos of his family around the office also demonstrates that he is a very loving family man. I have and will also continue to recommend him to family and friends. "
" Always feel well taken care of "
" We loved Dr Z! She’s relatable and kind and thoroughly explains things. "
" Dr. Shaughnessy's assistant (Leslie ??) who did the preliminary testing, etc., was exceptionally nice & very thorough. "
" The only question was that the Lotemax sample I was given was an ointment but the Doctor prescribed drops. Any explanation? Otherwise the care was excellent by the entire office. "
" They take good care of my eyes. I never go to anyone else! "
" Staff was courteous and helpful. Dr. Shaunessey provided excellent care and answered all of my questions. He appears to be on the more conservative side when it comes to treatment options. This is my approach to my medical care so I think this practice will be a great fit for me moving forward. I left another eye practice after being there for 20 years so a positive experience with Dr. S was very important to me. thank you! "
" Dr Estrovich and staff are all very friendly and helpful. I would highly recommend this practice to family and friends. "
" Everyone was extremely friendly and listened carefully, taking into account my thoughts and feelings. "
" This group of medical professionals is exceptionally courteous; they listen when I speak. They do not know how long my examination is going to take, but I never feel hurried. "
" Front desk asked a lot questions about information that they should have already had from multiple previous visits. Otherwise, efficient and wonderful. Dr. Zalinski is the best. "
" Answered all my questions. Friendly and courteous Doctor and staff. Very professional. "
" Dr. Shaughnessy and the team at University ophthalmology and associates exemplify everything, medical professionals should be. "
" Excellent, all the staff went beyond expectation very professional . Dr. Shaughnessy is a most excellent ophthalmologist! I would recommend him to anyone without any reservation . "
" My family will be going to Dr. Pophal for our Ophthalmological concerns and needs until his retirement! A more caring and friendly and competent physician (and his staff) is a joy!! "
" I have bee a patient with your practice for more than 50 years. I started with Dr. Hardesty as a teen ager. "
Rose marie B.
" I have always found the care here exceptional. Thank you "
" Because of the service, i don't even mind driving from Solon toYour office . I could not believe how quickly I was in and out! And thank you for such nice people working there! "
" Had to wait 30 minutes for appointment, which is too long. DR. Zielinski is awesome. The best. "
" I was nervous and concerned about someone messing around with my eyes. When I left the doctor and his staff I feel felt very very comfortable about the upcoming procedure. "
" I was delighted that the practice was able to squeeze me in for an emergency appointment to deal with an eye problem that could have become very serious if not treated. The staff was courteous, and Dr. Estrovich was very clear, helpful and answered all my questions very well. Overall, excellent! "
" I really liked my doctor's assistant. She was very sweet and very quick w/eye drops. I was at ease. Doctor Shawnessy was very nice and really spent much time with me. I appreciate all that you did. Great Job! "
" Only complaint was the half hour wait, but once I was seen everything proceeded smoothly and quickly. "
" Too long a wait "
" very pleasant and efficient "
" Dr. Pophal is great! "
" I have never been to a medical office where the experience is as pleasant as it is here. The staff takes you back at your appointment time or earlier (!), all the employees are friendly and competent, and you have a sense that the medical team really cares about you and is genuinely interested in your problem. I have already recommended the Ophthalmology group to a co-worker. "
" Always happy with friendly professional level by everyone in this office. "
" I expected to be there almost 2 hours. I was done in less than one. "
" “Dr” Rick is a treasure. Extremely knowledgeable and professional, while making the patient feel like his or her problem is the the most important thing he gets to deal with all day. Wonderful customer service!! "
" So glad I am a able to continue my care w Dr shaunessy "
" I always receive excellent care during my appointments. Thank you! Ken Metti "
" Dr. Zielinski is very caring and proficient. "
" It was a reassuring experience. The staff is patient and conscientious. No long waits in waiting room. "
" Care and staff are excellent. It was a very busy day and wait times between procedures were longer than usual. "
" Great team! "
" So reassuring to know that the staff will take care of problems that suddenly pop up. "
" The best there is. "
" The medical assistant, Nina, was extremely competent and thorough. Dr. Bruner was also professional and personable. "
" Everything was fine, start to finish. "
" I can't express enough how grateful I am I found the doctors that I did. The same goes for the staff and anybody else that works in that building. "
" because of a schedule mix-up, I was not on the schedule! They didn't send me home----but worked me in. Many thanks. "
" This was our first visit to this group. We were favorably impressed and felt that our eyes were well cared for. "
" This was our first visit to this office and we would be happy to recommend it to anyone. "
" Dr. Pophal is kind and very professional. His staff is also quite positive. I would readily recommend him to others. "
" My physician explained everything in detail as did his staff, answered all questions. "
" I'm so happy -- I got a great eye check-up and my problems were addressed with skill and expertise. "
" There is no question that I receive excellent, high quality care on every visit by Dr. Pophal and his assistant. The front desk staff is very efficient, courteous, and helpful. "
" Dr Shaughnessy & Dr Bruner are awesome! Their staff is both caring & compassionate. "
" I am very happy with care from Dr Zelinski and Dr Hriffith. Also Anna on contact lens has been very helpful for my whole family re: contact lens orders. "
" Good People! "
" Dr. Griffith and the staff are kind, conscientious, thoughtful, caring, and extremely thorough. Answer all my questions and are very professional. "
" very thorough...every detail was expertly handled , from telephone contact to professional care. "
" Dr. Griffin was very thorough and his actions showed he really cared about my health. Having issues with my left eye over the past week and after seeing Dr. Griffin, I feel confident my eye will heal in no time! I already recommended him to my siblings! "
" I appreciate professionalism and timely consideration of appointment time "
" I am exceptionally impressed with Dr. Pophal. His professional knowledge and skills are exemplary. In. addition, his personal attributes as a doctor and person are excellent. I have much respect and admiration for him. "
" They all where very professional, and very polite and helpful to me and knowledge on everything and my overall opinion is excellent "
" Big problem... my rx was not called in that day. Office response was they were short staffed. Was told10 minutes. 45 min later still not ordered. When they did, was sent to wrong place.!!! "
" Thank you for being concerned about my reaction to my interaction with your staff. "
" Service and support provided by that staff is always excellent. On my prior visit on the Saturday after Thanksgiving, I particularly appreciate someone being able to see me on Saturday. Thanks for the great service. "
" After going to 3 different eye doctors and 2 trips to the E.R., Dr Griffith knew exactly what to do and I can't begin to tell you the relief in my eyes. Great place, recommend highly "
" An excellent experience . "
" The appointment was scheduled 6 months out and that was the first available. But all things considered it was worth the wait.Great doctor and great staff "
" Dr. Michael Shaughnessy reflects the finest professionalism I have encountered in my (long) life. "
" Everyone from the receptionists to the doctors assistants to the doctor himself were outstanding. I had a problem that really scared me and was really uncomfortable and they explained everything, made me feel calm and helped me. I can’t thank everyone enough. "
Elizabeth anne C.
" The care we received, from the moment we checked in to the moment we left, was outstanding!! "
" I was very apprehensive when I first walked into the pre-op area. It took but a very few minutes until I was comfortable and worry-free. Everyone who assisted in prepping me for my surgery was very thoughtful considerate and kind. I would strongly recommend dr. Shaughnessy and all of his staff for any cataract surgery that they might need to have. Thank you to everyone. Happy bowdler "
" He is very easy to talk to and answers all questions very well. I enjoy talking to him and know that he is on top of all my concerns. "
" Very prompt! Very efficient office. "
" Always a good experience with the staff and the doctor! "
" Dr. Bruner is the best. Helpful, conscientious and knowledgeable. "
" We love Dr. Pophal. Very competent, efficient and caring. He's done a great job for us. "
" Everything was excellent! :o) "
" My Rx has not been filled. I wonder why it is taking so long. "
" I have been a patient at University Opthalmology Assoc. for a number of years and I have seen several doctors. The whole staff is very kind and patient and I have always received excellent care. When I had a need to be seen right away, I was always able to get an appointment. It is so convenient because they offer Saturday hours. "
" This is a great practice! "
" Dr. Shaughnessey performed surgeries. He is outstanding: he prepares you in advance for what will take place; assures you he has performed over 14,000 surgeries; constantly reassures you that if you have any concerns, to call him immediately; speaks with you immediately prior to the surgery; and ay questions before I left to go home. He is very professional, always reassuring, and always compassionate. "
" Dr. Bruner is so helpful in working with me on my dry eye syndrome. "
" Dr. Medical assistant was short too business like did her job and that's it.....downer "
" The staff is always friendly, courteous and knowledgeable. Vicki is wonderful! "
" Great office. Friendly, efficient, effective. "
" Dr. Bruner was out yesterday, so I was able to get in to see Dr. Krasney due to an unexpected problem. He was awesome! "
" Dr Zielinski is amazing! My child cheers when it's time for an exam! Seriously, she does. We love Dr Z and would follow her to the moon. "
" It was so nice of you to bring me in on short notice and treat me so promptly, thoroughly and courteously. Dr. Griffith couldn't have been nicer, nor could his medical assistant. I was really thrilled with the treatment I received. "
" I've know Dr. Pophal for many years - an excellent doctor - very good patient rapport. Vision somewhat clearer today - "
" From the time I came in....Dr Bruner and staff couldn't be more helpful. All my questions were answered, If he ever had a bad day I feel I'd be the last to know "
" Super Dr. Michale Shaunessy and his staff. "
" great people "
" Dr. Steineman is thorough and kind in his approach. "
" In addition I made the appointment "last minute" and I was seen in short order. "
" Dr. Bruner is great. Answered all me question and I never felt rushed. "
" You can post my survey but don’t use my name "
" Waited 1/2 hour past appointment time before getting into office for preliminary evaluation. If running late notify the patient. The Dr. apologized for the delay, this was unsolicited by me, he was very courteous. "
" A very pleasant experience and would recommend this Center to anyone, doctor included. "
" The doctor really can’t give a definitive answer about my problem, but I’d at least like to get a sense of my options. "
" Friendly! I see Dr. Rao at various locations and this is one of my favorites! : ) "
" Wonderful service and care. My doctor puts me at ease before the treatment. "
" Dr. Zielinski calmed my (admittedly irrational) fears about having a piece of plastic put into my eye (to replace a cataract). She described the whole procedure and even showed me a replacement lens. She is a worthy successor to Dr. Larry Annable. I am much more comfortable with the prospect of upcoming surgery. "
" From start to finish, everything with my cataract surgery was handled efficiently, professionally, and with an obvious priority to a patient's fears and concerns. This was particularly true in my case since I was already blind in one eye. Without reservation, I would recommend University Opthamology to anyone. "
" Dr. Igor Estrovich is a very caring and very professional ophthalmologist I highly recommend him to anyone who needs excellent eye care. "
" Everyone is always extremely nice. I would highly recommend you to anyone. Dr Zielinski really is amazing. "
" I am extremely pleased with how my eye surgery turned out. I cannot emphasize enough how much it means to me to have everything aligned. I have never met a doctor so kind and caring as Dr. Zielinski. I wish she was my primary care doctor!!! All of the staff were very friendly and accommodating. I cannot say enough about my total experience with UH ophthalmology; it was extremely satisfying, as always, with UH. "
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