University Ophthalmology Associates

Ophthalmology



1611 S Green Rd #306C Cleveland ,OH 44121
Phone: (216) 382-8022
http://uoaeye.org/
Services:
Ophthalmology (Eye Diseases)
Insurance:
Please call for information.
Payment Accepted:
Major Credit Cards, Checks, Debit Cards, and Cash
Business Hours:
Monday
8 AM
-
5 PM
Tuesday
8 AM
-
5 PM
Wednesday
8 AM
-
5 PM
Thursday
8 AM
-
5 PM
Friday
8 AM
-
5 PM
Saturday
CLOSED
Sunday
CLOSED

Recent Reviews

 June 17, 2020

" Dr. Zielinski is absolutely wonderful! So friendly, so caring and so very competent. I've never had a doctor I've liked and respected more than her. And her assistant, Laramie (Larry) is pretty great too. I feel lucky to be taken care of by such an extraordinary team of professionals! "

 June 14, 2020

" She is very good and worth the drive "

 June 12, 2020

" Dr. Zielinksi is a wonderful doctor! "

 June 12, 2020

" I love Dr. Pophal and his whole support staff. "

 June 12, 2020

" Dr. Pophal and his staff are professional and courteous. I would recommend them to family and friends. They are the best! Thank you, Dan "

 June 12, 2020

" Dr Zielinski is the best. I have already referred her to several friends, and also family members. "

 June 11, 2020

" Wonderful service and caring -- especially at this difficult time. "

 June 11, 2020

" Great job! Thanks, "

 June 10, 2020

" The courtesy, professionalism and knowledge of Dr. Igor Estrovich as well as his medical assistants are outstanding. I highly recommend this facility. "

 June 10, 2020

" Always a pleasure to see Dr. Pophal and interact with your staff!! "

 June 5, 2020

" Great to be able to purchase new frames at the same place. "

 June 5, 2020

" Above and beyond "

 June 4, 2020

" I have been going to Dr. Pophal for a number of years. He is an excellent doctor and the staff is great. I actually recommended him today to a long time friend who just moved back to Ohio after 45 years in AZ. "

 June 4, 2020

" We stay with dr Pophal until he retired. "

 June 4, 2020

" Have been a patient of Dr Bruner for over 35+ years. He and his staff are excellent. They all work in a friendly and efficient manner. I fully trust them with the treatment , examination and care of my eyes. "

 June 4, 2020

" I am grateful for the many years of excellent care I have received from Dr. Bruner and his staff. "

 June 3, 2020

" Kathleen Zielinski is my favorite doctor. She’s gone above and beyond what most doctors do. She has managed my eye health to my satisfaction. I will recommend her to anybody who needs cataract surgery. "

 June 3, 2020

" Given the current health crisis, I found the visit very efficient and comfortable. "

 June 2, 2020

" I had a lovely visit. "

 June 2, 2020

" Dr Pophal and his staff are thorough and excellent medical providers; they are attentive and take very good care. This is why I continue with his practice. "

 June 2, 2020

" I did have to wait a long time- almost an hour before getting in. "

 June 2, 2020

" The quality & care by all during this pandemic was excellent & I felt save with the office practices for the virus. "

 May 30, 2020

" I appreciated the extra social distancing due the Covid 19 virus "

 May 29, 2020

" My many years of eye care by University Ophthalmology have been extremely beneficial. There's no other practice I would even remotely consider using. NRT "

 May 29, 2020

" I am a patient of Dr. Bruner and have been for years. He is great! "

 May 29, 2020

" Dr Zielinsk, maybe, the best Dr I have ever been to. "

 May 29, 2020

" The dr is great ! "

 May 29, 2020

" Dr Zielinsky and her staff were all helpful and very polite. "

 May 28, 2020

" Dr. Zielinski is a superb ophthalmologist and a delightful person. Her assistant is outstanding, thoroughly professional, friendly, and knowledgeable. I received excellent care and will gladly recommend Dr. Zielinski and your entire staff to anyone in need of eye care! "

 May 28, 2020

" Have been coming to the office for 10 years and will continue. "

 May 28, 2020

" Have been very pleased with Dr Zielinski and the staff. Any questions I have had are answered. Also get my contact lenses there as well. "

 May 27, 2020

" Thank you for getting me in for an eye appointment on the same day. It is a scare when there is a sudden change of vision. "

 May 27, 2020

" Prompt, pleasant, energetic professional care. Dr Zeilinski is excellent. "

 May 27, 2020

" I had very professional and respectful experiences with each person I spoke or dealt with during my encounter: the person who made my appointment, the staffer I met in the office upon arrival, the nurse or physician assistant, and the staff with whom I made the followup appointment. This appointment was made on an emergency basis during the Covid-19 pandemic. I was very impressed, and I am grateful for the quality of care and consideration. "

 May 22, 2020

" Has been wonderful for 38 years "

 May 21, 2020

" Dr Z gave me an additional testing for an unusual eye problem as part of an annual check up to quell concerns. Thanks for the Great service!!! "

 May 21, 2020

" I had to take a moment to let you know that NINA, who was the doctor's medical assistant was superior in the service she provided me. She was sensitive to my hesitancy to have the visual field test and made the necessary adjustments to make me much more comfortable. This had not been done for me in the past. She took my list of meds and updated them in the system rather than just asking me if any had changed. I carry a list with me at all times. When she administered the glaucoma test she used a machine that I had not experienced in the past when the check was done. She explained to me that this machine is used to check glaucoma levels when a patient uses drops which I do. I had only had the glaucoma check where a small curved instrument was placed near my eye to do the check. I even mentioned this to the doctor. I plan to request NINA again when I return to the office in 6 months. Her service and attention to my needs was outstanding. I've always had good service from the medical assistants at this office but NEVER at this level! She is to be commended for a job well done. "

 May 21, 2020

" Everything went smoothly. Not a long wait and process of eye exam was very much not stressful. "

 May 21, 2020

" Everyone is always so nice here. I feel very confident in the care here! "

 May 20, 2020

" I love Dr Krasney. He is so caring informative and thorough. "

 May 19, 2020

" Unfortunately the doctor had a medical problem as well and may not be able to do cataract surgery while I am still in Cleveland. I may stop by to pick up my records. "

 May 19, 2020

" I’ve been with this practice for years. Have never thought about changing. Everyone there is wonderful. "

 May 17, 2020

" Very friendly and professional service "

 May 16, 2020

" Love my doctor, love his staff. Hope all goes well for him next week. "

 May 16, 2020

" Overall the experience was very good. "

 May 15, 2020

" Great practice- very friendly staff and know their stuff !! Nice job with Covid 19 protection - Made you feel safe "

 May 15, 2020

" I really like the way the schedule was handled with NO waiting! "

 May 15, 2020

" I wondered how they would handle this situation . Could not have been better....I felt totally safe at all times. Dr. Zielinski, as well as the male nurse were tops�� I’m very grateful for such 4star Quality medicine available in my area! "

 May 14, 2020

" The only thing I would've liked to see was staff wearing masks. Some did others didn't. "

 May 14, 2020

" I must say Dr. O 'SHAUGHNESSY is always very professional and personable. He demonstrates a listening spirit which makes him stand out on every visit. Thank you for asking ! "

 May 14, 2020

" Dr.Shaughnessy is the most caring compassionate doctor I have ever met. He makes me feel so comfortable in his presents. God bless him always. "

 May 14, 2020

" Always have had a great experience people are very nice. "

 May 14, 2020

" All good, as usual "

 May 13, 2020

" Dr. Shaughnessy is so patient and makes me feel very comfortable. His explanations to any of my questions are thorough and understandable. "

 May 13, 2020

" Great experience from start to finish. Great system to check in patients under the Covid conditions. PA and nurses all were great. OR staff competent and nice. Dr Rogoff was excellent and funny. "

 May 13, 2020

" My favorite doctors office to visit! Polite and thorough. The best. "

 May 12, 2020

" Best ever! Good luck on your upcoming move-even more convenient for us!! "

 May 12, 2020

" Everyone was courteous, helpful and professional ....which is what I have come to expect from this office. I have no complaints. "

 May 9, 2020

" The people on the phone, folks in the office, and doctor (not my own doctor, but excellent) gave me time and saw me right way. I was experiencing pain, and they agreed to see me with proper safety measures in place. I am using a prescription and will return on the 18th to Re-check. It is a great relief in these otherwise trying times. Thank you all so much! "

 May 9, 2020

" We drive 50 min. for our appointments with Dr. Shaughnessyand will continue to so. We trust him to take care of our eyes. "

 May 9, 2020

" I have been a patient there since 1972 and have always received excellent care and attention from everyone. I have sent many people to this practice. "

 May 8, 2020

" I have been doing a great deal of doctoring or late and I must say that Dr. Zielinski is the most attentive, thorough, positive, and professional Doc I have had the pleasure to work with. She did a wonderful job on my corrective surgery and I could not have been happier. She actually called me on a weekend regarding a concern that had come up. That just does not happen with other doctors!!! The staff in this office also stands out so much in terms of helpfulness, and a positive, respectful attitude, etc. I have also found that they are far more responsive and helpful than most medical teams when I have called with a question or some issue. Overall, there is a generally positive and professional atmosphere coupled with excellent medical treatment. It's a joy to work with these people! "

 May 8, 2020

" Always great service! Courteous staff! Dr. Z is the best! "

 May 8, 2020

" Been with this team for many years, in fact family and friends attending "

 May 7, 2020

" Everyone in the office was helpful and efficient. Everything went like clockwork. Thank you for being so organized. "

 May 7, 2020

" I felt the second optical technician was more competent and thorough than the first optical technician. She made me feel more comfortable and provided clear and concise guidance and support which was extremely helpful. I shared this sentiment with my doctor. I would request for my next visit she do my tests/procedures. "

 May 7, 2020

" Dr Pophol and his staff are top notch. Everyone is courteous, professional and caring. "

 May 7, 2020

" Dr. Zielinski is simply an excellent physician: very professional, very courteous, very knowledgeable, very personable. Her staff did a fine job yesterday. "

 May 7, 2020

" Dr. Zielinski is always great. "

 May 6, 2020

" Very impressed "

 May 6, 2020

" Dr. Pophal is amazing. A true professional who has a genuine interest in his patients. He epitomizes the best in the medical profession. "

 May 6, 2020

" I have already recommended Dr. Shaughnessey to a friend and she already made an appointment, "

 May 6, 2020

" Dr. Bruner went well above any reasonable expectation of follow up efforts after the visit, particularly regarding the need to get appropriate, but reasonable cost, medication to address the situation. "

 May 6, 2020

" This has always been a very friendly and courteous practice. I didn't know what to expect given the times that we are in right now. Everyone was very mindful and respectful regarding masking and social distancing. I am so thankful that I made the switch to this practice a few years ago. "

 May 6, 2020

" Dr Zelinski and Jen were a perfect team! "

 May 5, 2020

" Everyone was very courteous and kind "

 May 5, 2020

" Everyone was very courteous and kind "

 May 5, 2020

" Wonderful office and doctor! "

 May 2, 2020

" I have been with Dr. Pophal for many years now . He is always professional and answers all questions. He did cataract surgery several years ago and it was just as he had said. I am very happy with the service and the entire staff. "

 May 1, 2020

" Always great service when I come in "

 April 30, 2020

" Dr. Zielinski and the University Ophthamology staff are efficient, thorough, and friendly. "

 April 29, 2020

" Love the staff In the office. And feel like I am in good hands with staff and doctors "

 April 25, 2020

" Dr Kathleen Zielinski is a very professional caring doctor. I have been going to her for many years and I would never consider switching to anybody else. I trust her with my eyes. "

 April 25, 2020

" Great professional service - highly recommend "

 April 24, 2020

" There was no wait time and I appreciated not having to leave the exam room while my eyes were dialating "

 April 23, 2020

" Dr. Michael P. Shaughnessy is the absolute finest physician in his field of expertise. Not only would I recommend him to others, but I have done so. Each time I have explained to others that Dr. Michael Shaughnessy actually saved me from going blind in one eye! He is a true marvel and Cleveland and its surrounding area are so much the better because of Michael P. Shaughnessy. E. Dennis Murray 6/23/9 "

 April 22, 2020

" Dr. ZIelinski is absolutely the best and even tho the practice is moving farther away I would follow the Practice anywhere. "

 April 22, 2020

" The staff took extra time with me and answered all my questions. I received excellent care. Thank you. "

 April 17, 2020

" Kind and great opthomologist "

 April 16, 2020

" Dr. Shaughnessy is friendly, personable and a brilliant doctor. Never had a more thorough eye exam. He is the best. "

 April 15, 2020

" I appreciated the telecall and being able to speak to the doctor without going into the office during this time. "

 April 15, 2020

" They got my son in to see the doctor in very little time even though he had never been there before. She fixed his eye and we were so very grateful. "

 April 15, 2020

" Dr Pophal is an amazing doctor, he is alway looking out for my eyes not lining his pockets like countless other doctors. He is a great doctor. "

 April 12, 2020

" As a new patient they took sufficient time to get to know me and my background. Dr. Shaughnessy explained all issues. "

 April 8, 2020

" Always a pleasure to visit your caring , efficient office. "

 April 5, 2020

" I felt very safe being at a doctor's office at this difficult time. Thank you. "

 April 1, 2020

" I love these medical professionals. They are very professional and knowledgeable. "

 April 1, 2020

" It is always a good experience with Dr. Shaughnessy. He is a doctor who cares; he is very friendly and very knowledgable. "

 March 31, 2020

" I've been going to Univ Opt. for years and always found the staff and physicians excellent. Dr. Shaughnessy has been outstanding and takes whatever time is needed to answer my questions and explain what the various procedures are finding. "

 March 28, 2020

" The entire staff is phenomenal! They are courteous, timely, and helpful. Dr. Pophal is amazing! His skillset, the information he provides, and his awesome bedside manner makes for tremendous satisfaction. I would recommend him, and University Opthalmologists to anyone and everyone! "

 March 27, 2020

" Fast, efficient, extremely competent service. We were impressed with their new infection control protocols. We're very pleased with Dr. Rao and his team. "

 March 19, 2020

" Under the current health crisis, staff and provider was informative; practiced safety procedures and made me feel quite comfortable and safe during my visit. "

 March 19, 2020

" The staff was helpful and timely with my semiannual eye exam! Michael "

 March 18, 2020

" I was taken a few minutes after I arrived and was taken care. Out under an hour!! However, have not heard from the retina office to make my next appointment. "

 March 17, 2020

" The receptionists were very helpful, especially Caroline who always welcomes people immediately. I had called ahead and she was very helpful with office information. Dr. Estrovich answered all my questions fully regarding cataract procedures. "

 March 14, 2020

" Really appreciated their ability to accommodate me with a couple of last minute schedule changes "

 March 14, 2020

" Always a pleasant experience "

 March 13, 2020

" Everybody is awesome ������ "

 March 13, 2020

" There was no appointment. I canceled it ahead of time! "

 March 13, 2020

" The receptionist began an exceptional medical office appointment. Next, Nina, the assistant has a clear and on the mark communication style which made it easy for her to obtain the information needed for a successful evaluation of my medical status. Most importantly Dr Zelenski joy and extremely competent. Lastly the office staff made double sure I knew the new office location where I would be going for my next appointment a year from now. Tim on the "

 March 13, 2020

" Appreciate dr taking time to explain details of my condition. "

 March 13, 2020

" Always good care by courteous people. Everyone is very accommodating. "

 March 12, 2020

" Dr. Schaunessy is the absolute best!! Cannot say enough about him "

 March 12, 2020

" The service was personal and professional. My questions were answered in full and I was given information I did not know to ask for. Everyone was quite friendly. I feel well cared for. "

 March 12, 2020

" This was the most amazing visit to the Opthamologist I had ever had. I was treated like royalty as soon as I walked in. "

 March 12, 2020

" Highly recommend "

 March 11, 2020

" The Front desk is always friendly and welcoming!!! Dr. Zielinski is always friendly, compassionate and patient and knowledgeable! Love that she explains things well and gives me options for treatment. : ) "

 March 11, 2020

" I am sorry to see you move but will try to get transportation to your new offices before my September visit. I can't imagine going to another doctor. "

 March 11, 2020

" I have to say my over all experience was excellent from the time i walked in everyone was beyond excellent every nurse, Dr.the whole entire medical staff A+. i was so impressed with everyone each medical person made my whole experience was wonderful i was not nervous anxious felt very comfortable . My thanx to each and everyone. God Bless everyone. I would by far recommend your facility to everyone..... "

 March 11, 2020

" Always a pleasure to have my eyes checked with this group. "

 March 11, 2020

" Dr. Shaunessy is an outstanding physician and I am so appreciative to be in his practice. It is important to me that he is an excellent educator and gives his patients the time necessary to understand their conditions and options. I highly recommend his staff as well. "

 March 10, 2020

" Pleasant experience from beginning to end "

 March 10, 2020

" Excellent experience!! "

 March 10, 2020

" I was taken a few minutes before my scheduled time and everyone in the office was very kind. I saw a Dr. who was not my usual Dr. and I really liked him a lot. Everything was explained to me in words that I understood, and I was told what they were going to do as they did it. "

 March 10, 2020

" Always excellent service 1 "

 March 6, 2020

" I've been going to Dr. Krasney. He has been awesome. The receptionists and assistants are good as well. Good place to go. "

 March 5, 2020

" I have always been impressed with this practice both for myself and for clients I have accompanied here . "

 March 5, 2020

" Dr. Zielinski and her staff are outstanding - always very professional, compassionate and great caregivers. "

 March 4, 2020

" Every body was so helpful and pleasant and courteous "

 March 4, 2020

" Waiting a half hour before anyone could see me was obnoxious. "

 March 4, 2020

" The doctor and medical assistant were both very pleasant and knowledgeable, and I had a very positive experience. "

 March 4, 2020

" Thanks everything was great "

 March 4, 2020

" ALL WENT WELL,THE DOCTOR, THE STAFF &THE RESULTS. "

 March 4, 2020

" Dr. Shaughnessy, as always, was comprehensive with his explanations and was also very patient and kind. "

 March 4, 2020

" Terrific service, listened to my questions and provided answers: helpful and pleasant "

 March 3, 2020

" The medical assistant is very knowledgeable, patient, courteous and professional. The doctor is an example of how to treat a patient. She is a very kind, patient, thorough professional. This duo made the visit great. "

 February 28, 2020

" Always a pleasure to go there. Excellent staff. "

 February 28, 2020

" I have been searching for an excellent ophthalmologist and have finally found one. thank you! "

 February 28, 2020

" Dr. Kathleen Zeilensky is competent, professional, yet easy to talk with, and friendly. She is a lovely human being and I plan to have her as my ophthalmologist for as long as possible. "

 February 27, 2020

" Dr Zielinski is very thorough and energetic. She was highly recommended to me for my cataract surgery and I will do the same. The surgery was a success. I did mono vision and I am so happy because I never have to wear glasses again. She is so positive encouraging, and understanding Also, I had a great experience with her medical assistant. She took time with me and conversation was easy and friendly. Also excited that they are moving. It will be a closer location for me "

 February 27, 2020

" Dr. Zelensky is the best. "

 February 26, 2020

" Everyone in this practice is knowledgeable, helpful and excellent to work with. ALways a pleasure to come here. I came to this practice for many years, then had to leave due to insurance changes. After 5 years of awful medical treatment at another practice, I came back regardless of the insurance issue. I will never trust the health of my eyes to anyone else! "

 February 26, 2020

" Dr. Shawnessy is great!!! The staff is very friendly as well, thanks to all!! Kent "

 February 26, 2020

" Perfect! "

 February 25, 2020

" Qi have been going here for many many years I would guess 50 years. I have sent many people here and all have been very satisfied I always am more then happy with the service I receive "

 February 25, 2020

" Very helpful to a patient to be in friendly, professional environment. Both staff and doctors concerned with each individual patient. "

 February 22, 2020

" I have been extremely well taken cared of over the years by Dr. Pophal and staff. I would not hesitate in recommending them to anyone. They have always matched my needs with the best solutions at any given time. "

 February 21, 2020

" Rick Schmitt went above and beyond!!! Highly recommend!!! "

 February 20, 2020

" Only concerns are wait time "

 February 20, 2020

" Love Dr. Bruner! "

 February 20, 2020

" Top notch in every way. I have great confidence in Dr. Mark Pophal. "

 February 19, 2020

" University ophthalmology is the bedt "

 February 19, 2020

" Dr. Bruner is always thorough and caring. Answers all questions with explanations that are understandable. And even adds information I didn't even ask about that is very helpful. "

 February 19, 2020

" Outstanding Practice! "

 February 19, 2020

" All questions answered. Good service "

 February 18, 2020

" The office is very difficult for someone in a wheelchair to navigate. "

 February 17, 2020

" Dr. Estrovich is very helpful and explains things clearly. Jane, the scheduler for surgery, has been exceptionally helpful in answering my questions several times. "

 February 14, 2020

" My only concern was that I waited almost an hour before being seen. "

 February 14, 2020

" there was some confusion over my medicare benefits,but I am sure it will be worked out. "

 February 14, 2020

" Just loved everything about the hospital and any one who came in "

 February 14, 2020

" Thank you to Dr Bruners office for making space for Dr Rao and his assistants available to those of us with macular degeneration. I’m deeply grateful for The help provided "

 February 14, 2020

" Everyone is always friendly, helpful, and professional. "

 February 13, 2020

" I have coming to this office since 1993. I have never had a bad experience "

 February 13, 2020

" Everyone is always very pleasant and caring. "

 February 13, 2020

" It was a real pleasure being under Dr. Zielinski care. She is very knowledgeable, professional, caring courteous, and I could only say the finest things about her. My wife and I are both patients of Dr. Zielinski. I,m not sure my wife filled out the survey, but my wife feels the same way as I do. We have already referred a friend to Dr. Zielinski, who hasn't seen her yet, and we would be happy, if the situation arises to refer more people to Dr. Zielinski "

 February 12, 2020

" Friendly and efficient. Practice seems to be very well run delivering great medical care in a friendly atmosphere and moving things along efficiently. "

 February 12, 2020

" the staff appears to be very well trained and very efficient. I was taken on time and the doctor did not seem rushed and gave me all of the information that I needed to make an informed decision.......I couldn't be more pleased with my visit. "

 February 11, 2020

" Everything was excellent. "

 February 10, 2020

" The person that checked me in was warm and helpful. The tech was attentive and knowledgeable. The doctor was friendly, attentive and experienced. I am going to make an appointment for my husband as a new pt. "

 February 9, 2020

" I appreciate the excellent care I receive at University Ophthalmology. I have been a patient for years and am especially grateful to Dr. Bruner, Dr. Estrovich, and Rick. Thank you! Dr. Linda Elliott "

 February 8, 2020

" All of the physicians, assistants, and front desk staff are great. "

 February 7, 2020

" A "

 February 7, 2020

" what can i say beyond excellent??? "

 February 6, 2020

" The whole visit was excellent The office staff is wonderful The dr is great .. friendly and very informative I will be recommending dr Zielinski to everyone "

 February 6, 2020

" Staff is always friendly, office always runs on time, and the doctors and staff are clearly highly skilled and competent. I've been a patient for decades. "

 February 6, 2020

" dr pophal is the best. "

 February 5, 2020

" T "

 February 5, 2020

" Doctor SHAUNESSEY is a fabulous doctor. He takes his time explaining medical terms and answering questions. The people at the front desk are very helpful. The woman who first put me in a room and did a few “ procedures “ was not very friendly. A little more energy and friendliness. "

 February 5, 2020

" Everyone is simply wonderful to work with. "

 February 4, 2020

" Everyone was friendly and helpful. I am looking forward to seeing the glasses I ordered right there at the office. "

 February 4, 2020

" Everything was excellent from the intake lady, to the nurses to Dr Pophel. Great experience all around. "

 February 2, 2020

" Dr. Shaughnessy is an excellent practioner! He was patient and took his time in explaining my husband’s macular degeneration status. This was much appreciated by us!u "

 February 2, 2020

" Dr Bruner is an excellent ophthalmologist. "

 February 2, 2020

" Dr. Krasney took the time to explain my issues to me very clearly and calmly. He made a frightening situation much easier to deal with. "

 February 1, 2020

" Everything was outstanding. "

 January 31, 2020

" I did not 'see' my Doctor at this appointment (01/30/2020). I was told by the reception staff that my 'referral' to see the Doctor had expired? THIS after I had called the billing area three days prior to my appointment and confirmed that my referral was good 'thru January 31'! In fact, the billing/systems person that I had spoken to on the phone days prior was so surprised at the revelation that the referral could not be 'seen' on line at this point actually came up to the check-in desk to see the computer screens herself. As we say...'shore nuff'' - there was NO referral there for my visit to the Opthalmologist?? I was told then that I could see the Doctor, but no testing could be done, which would mean I'd have to come back if the Doctor needed testing done (make sense?). So, I opted to not see the Doctor (yesterday) and told the staff that I would request another referral and then reschedule my appointment. Just want to be clear - the staff there was very good - very personable and taking the time needed to answer my questions! Thank you staff, and NO THANKS to AETNA, and / or computer systems, and / or the whole referral process! "

 January 30, 2020

" Dr. Pophal is excellent- he explains everything so you understand before you leave his office. Also must acknowledge his staff (Sarah) very pleasant as a matter of fact they are all pleasant. "

 January 30, 2020

" Have been coming to this practice for many, many years, just as my grandparents and parents before me! Dr. Hardesty repaired my daughter's strabismus in 1988 with great results. Dr. Michael Shaunessy performed cataract surgery for my mom when she was in her 90's and last year he did the same for myself. Couldn't be more satisfied with the results. I highly recommend this office!! "

 January 29, 2020

" I love going to see Dr.Zelinski "

 January 29, 2020

" I always find the staff to be excellent. they are very friendly, courteous and pleasant. I love to see D. Bruner as he is an exceptional personality and excellent physician. "

 January 28, 2020

" The Customer service was ��great I give all of a 100% "

 January 28, 2020

" I’m relieved to have found such a thorough, quality practice this near to home! It was easy to find, too. Whoo hoo! "

 January 28, 2020

" Dr. Rick was very kind and provided quality care. "

 January 24, 2020

" Very caring and great doctor "

 January 24, 2020

" Your staff is very organized, pleasant and “know their stuff”. My husband and I have been coming to your office for a very long time and although we live a distance now we would never consider changing from University Opthamology. All our drs have been first class from the beginning. We are particularly impressed with Dr Zielinski! She is not only intelligent and knowledgeable about her job, she is a great teacher and has a wonderful report with her patients!! "

 January 22, 2020

" Very pleased with outcome after cataract surgery. I went with the PanOptix Toric lenses and very happy with my decision. Dr. Shaughnessy and staff are excellent and answered all my questions pre and postop. I’m so pleased with my experience and highly recommend this skilled medical team. "

 January 18, 2020

" Although it was late in the day, I was often put in a room and left...long wait time. I shouldn't complain, as I did get in to see the doctor the same day I called; and the doctor is excellent in every way! "

 January 17, 2020

" Excellent customer service and great attitude. Very knowledgeable and explained what my situation was with my eyes. Very satisfied with my choice of healthcare providers. "

 January 17, 2020

" Fast, efficient and very competent service. We especially appreciated how thoroughly Mike washes my mother's eye after. She always has less post injection irritation when she has Mike. "

 January 17, 2020

" Never had a problem in the almost 4 years I've been coming here. Great people. "

 January 15, 2020

" Dr. Shaughnessy is the best. I have recommended him to many friends. The techs (Alicia was wonderful & patient) are always friendly and helpful. I cannot remember the name of the woman who took care of me in July, but she was the 1st person who took the time to thoroughly examine my glasses and could tell me what was wrong with them. And Carol (front desk) is the perfect person to be the face of your practice. I could not be happier. Thanks for asking. "

 January 15, 2020

" The visit was on schedule and pleasant, as usual. The billing process, however doesn’t make a lot of sense. It seems that I’m required to pay $45 at the time of the visit and then refunded (by a check through the USPS) in 4-6 weeks. "

 January 15, 2020

" "Excellent" covers it all! "

 January 11, 2020

" The office didn’t have coffee & donuts. "

 January 10, 2020

" I have been seeing Dr. Bruner for years and years and would never consider going to anyone else. He is absolutely wonderful and a true gentleman. "

 January 10, 2020

" Thank you! "

 January 9, 2020

" My doctor is very informative and explains things very well. "

 January 9, 2020

" My only gripe is how long it takes to get an appt with Dr. ZILINSKY. "

 January 9, 2020

" I can say that all of my questions were answered thoroughly and information pertaining to my procedure was addressed. I feel comfortable and confident with the medical team caring for my needs. They have surpassed my expectations. I’m very, very pleased. "

 January 9, 2020

" Dr. Bruner and his staff are excellent. They are patient, courteous, respectful and knowledgeable. "

 January 9, 2020

" Dr. Zielinski is absolutely phenomenal! As is Dr. Poful. The staff is always very courteous, pleasant and extremely helpful. "

 January 9, 2020

" I was a walk-in and the compassion the entire staff. Dr Bruner was amazing. He showed compassion, empathy and kindness you hardly ever see theses days. "

 January 8, 2020

" Love this office and everyone who works here. Always professional and willing to answer questions and help. "

 January 8, 2020

" I like this practice and the staff a lot. However, the day of my appointment (I arrived early - a courtesy on my part,) and then waited well beyond my scheduled appointment) The wait was long (finally someone explained) because of space limitations. No rooms were empty so patients could be seen. Meanwhile the staff didn't explain this to patients. Simply let us wait and wait until we got frustrated and started approaching the receptionist. "

 January 8, 2020

" Best Ophthalmology practice around. Got me in to see the doctor and contact lens specialist quickly, even though the schedule was full. Great group of doctors and kind/caring staff. "

 January 4, 2020

" I personally want to thank Dr Pophal for responding to a call for help on a weekend in person. It kept me from rushing to the emergency room and many hours of panic and started me on a path to treatment and ultimately well-being. "

 January 3, 2020

" Amazing from start to finish! Over the top! "

 January 3, 2020

" Have been seeing Dr. Pophalfor many years. Originally I went to his father. I enjoyed the visit as I had good news. No changes. He is very informative & easy to talk to. Thank you. "

 December 28, 2019

" It is always a pleasure going to the doctor's office the staff is kind knowledgeable and very professional the entire team is awesome and I'm very thankful that I chose this particular practice and location "

 December 27, 2019

" Dr. Pophal explained other possible procedures but said that they were only to be done if I felt I needed them. The decision was up to me, and I appreciated that. "

 December 21, 2019

" Needed appointment same day & was able to achieve that. "

 December 20, 2019

" Thank You "

 December 19, 2019

" My medical assistant spoke rather rapidly and low and it was difficult to understand everything she said but she did do a good job in her pre-exam. Dr. Shaughnessy is always very professional and listens very well to his patients. I would highly recommend him. "

 December 18, 2019

" Dr. Pophal is always professional, thoughtful and thorough. On this visit, his assistant or nurse Alicia was pleasant, skillful and professional. The woman at the who desk was also very helpful and pleasant, and she corrected an error she found in my street address. Overall, excellent experience. "

 December 18, 2019

" Their care and information is always great enjoy going to them for my eye care needs "

 December 18, 2019

" The waiting time to be first seen (1/2 hour) was longer than I have experienced before. My appt. was at 9:00 and I arrived at 8:50. Dr. Shaughnessy is thorough and very very good in his eclectic in his explanations and recommendations. "

 December 17, 2019

" Great Customer Services "

 December 15, 2019

" I am so grateful to have a doctor in Dr. Estrovich who is extremely skilled and personable. Made my cataract surgery "a piece of cake!" "

 December 13, 2019

" Dr. Bruner and Dr. Zeilinsky were both wonderful with my 98 year old Dad. I appreciate all they did for us! "

 December 13, 2019

" Dr. Zielinski is wonderful and exemplifies the qualities one looks for in a doctor. Highly recommend her! Also, need to mention Carolyn and Cathy at the receptionist windows. They are friendly, kind and caring rather than curt, sour or attitudinal. They should be teaching classes to those who seek to serve as receptionists in doctors offices. "

 December 12, 2019

" The Doctor's Medical Assistant was exceptionally helpful and considerate, with a lovely bearing and a nice sense of humor! "

 December 12, 2019

" the staff and the doctor are the best. !!!! Thanks very much. Marty Burke "

 December 12, 2019

" We value Dr. Shaughnessy’s care and his education about my daughters’ and my eye health. He is always responsive, considerate and professional. He has been our Opthalmologist since my daughters were in school, and continues to care for us all now that my daughters are young adults. Thank you to Dr. Shaughnessy and the team of practitioners! I would highly recommend him to persons of any age. "

 December 12, 2019

" In addition to the excellent care, the appointment was right on time! "

 December 11, 2019

" I have always appreciated the high caliber of the medical assistants and Nina is the best of the best. All of the staff would benefit from shadowing her with a patient. "

 December 11, 2019

" Dr. Shaughnessy and staff are excellent in all ways. The Doctor takes the time to explain things in a very understandable manner and his staff is very friendly and courteous. They exemplify excellence in all aspects of our visit "

 December 11, 2019

" The eye exam was the most thorough I have ever had. TheDoctor answered all my concerns. "

 December 10, 2019

" Great ophthalmology office and it was a pleasure meeting Dr Estrovich. Very satisfied with eye exam. "

 December 8, 2019

" no problems "

 December 7, 2019

" Dr. Krasny has been our doctor for many years. I appreciate that he is still available to our family. I don't know any of the other doctors so cannot recommend the facility 100 percent. However the rest of the staff is excellent. One thing I would like to bring to your attention is that whomever meets the patient i.e. the person who takes us to the first room. Second person we saw before the doctor etc. introduce themselves so we can refer to individuals in this review. "

 December 6, 2019

" Meeting for treatment in Bill Bruners Office with Dr. Rao is , professional and completely informative.I thank everyone I met there, and meet each time I go.The kindness stands out. "

 December 6, 2019

" Waited more than 90 minutes for exam. "

 December 5, 2019

" The entire staff is very courteous, friendly and knowledgeable and Dr. Pophal is the best! Awesome "

 December 4, 2019

" First rate as usual "

 December 4, 2019

" Dr.Shaughnessy was reassuring and friendly , the staff was very friendly and professional . They are the best. "

 December 4, 2019

" The office did not seem overbooked. That's good. "

 December 3, 2019

" I called unexpectedly because of a possible injury to my eye, and the office staff made it possible for me to be seen quickly. As always, I'm very grateful for the high standards of courtesy, compassion and skill that your office staff, medical assistants and physicians bring to my care. Many thanks! "

 December 3, 2019

" Every one made me very comfortable. It was an excellent experience "

 November 29, 2019

" I’ve been a patient of Dr Zelenski’s for twelve years. The staff and especially Dr Zelenski have always made me feel as if I was their only patient. They are very professional and pleasant. I would definitely recommend a family member/friend. "

 November 27, 2019

" The main concern that brought me to the office was that my rt eye vision is blury, the glasses I now have are good enough that I dont need a new prescription but I came out with out resolution to my problem . Iwill have another visit in 3 months. "

 November 27, 2019

" Dr and assistants were very thorough and courteous and kept me informed throughout the entire process. The assistant at the check in desk was very efficient. It is a pleasure to have my eyes checked. "

 November 26, 2019

" There was a bit of a wait in the waiting room but I guess that's to be expected and better to know the physicians are spending the time with the patients as needed. "

 November 26, 2019

" The doctor is wonderful and so easy to communicate with. He answers all questions and likes to listen to you. "

 November 24, 2019

" I appreciate that I was treated in a respectful and caring manner! "

 November 23, 2019

" There was an awfully long wait. "

 November 22, 2019

" I have been see the same team for treatment every 12-14 weeks for close to two years and the entire staff has been consistently courteous, pleasant and extremely profession every time. "

 November 21, 2019

" Dr Mike met with my daughter and I to talk over my issues Very positive visit and We thank him fir that. Beverly Pockar snd Monica Pockar Wagner "

 November 20, 2019

" I have been a patient for many years. Service has always been exceptional. "

 November 20, 2019

" Dr. Pophal is great. "

 November 19, 2019

" I had flashing on the left side of my eye. My wife had an appt.she mentioned this and they said for me to come in immediately. Dr. Shartman did a through exam of both eyes. He determined that it was a minor issue at the edge of my retina and tha it should resolve itself over time. So by him doing this I am not having to live with the anxiety for several weeks! That is huge! Thanks again. Sincerely, Don Isenstadt "

 November 17, 2019

" Dr. Zielinski is always very thorough. She answers all our questions & never makes us feel like she's in a hurry to get to the next patient. "

 November 16, 2019

" Been taking my son to your offices since he was a baby. Dr Price took care of Geoffrey originally and Dr Zielinski took over when Dr Price retired. 10 stars out of 5 would be our rating. Awesome. Thank you for almost 4 decades of care. "

 November 14, 2019

" University Ophthalmology Associates provides one of the best experiences in the medical industry. Everyone is friendly, efficient, and courteous. Dr. Zielinsky is the best! "

 November 14, 2019

" Dr. Zielinski has been my ophthalmologist for quite a few years and has always been attentive to any questions asked. The medical care she gives is excellent and her interest in me as a patient is appreciated beyond any words. "

 November 13, 2019

" A very competent and professional office. "

 November 13, 2019

" Have been a patient in this practice for so many years.....back when it was just Dr. Hardesty in the Carnegie Medical Building. Love everyone.........and especially Suzie at the front desk and Dr. Z. All the best!! Barbara Fisher "

 November 13, 2019

" The receptionist did us a huge favor. My husband’s appointment was on Tuesday (yesterday). I had one scheduled for today (Wednesday). The weather and driving conditions were very bad. We were purposely an hour early, providing for road conditions. We asked if I could be seen on Tuesday while I was there with my husband. The receptionist kindly fitted me in, saving us a long drive on icy roads today. Thank you so much for accommodating us. You all are the best! "

 November 13, 2019

" Dr Bruner is very complete in examining me and I am assured of the health of my eyes "

 November 13, 2019

" Dr. Bruner is outstanding and very personable. The staff is superior! "

 November 12, 2019

" Everyone in the office was accommodating and friendly. "

 November 11, 2019

" Always a great experience! "

 November 9, 2019

" I love my eye doctor. He is awesome. Everyone at the office is so courteous. Dr Shaughnessy is super. "

 November 9, 2019

" The staff is always efficient, professional and caring. I love this practice. "

 November 9, 2019

" No problems. Everything was satisfactory. Thank you "

 November 9, 2019

" Also, I really appreciate that the doctor could seems me at such short notice "

 November 9, 2019

" very professionally done. "

 November 9, 2019

" Dr. Zielinski and her staff are ALWAYS so attentive and genuinely interested in you as a person, not just another patient! They take their time with you which I really appreciate. I would highly recommend them to anyone! "

 November 8, 2019

" none "

 November 7, 2019

" This is the best office. Everyone is nice and Dr. Bruner is great. Disappointing that I only come once a year! "

 November 7, 2019

" Love the early morning appointments! Overall very happy with the visit "

 November 7, 2019

" I especially appreciated the courtesy and attention l received arising from a scheduling snafu that l caused. "

 November 7, 2019

" Everybody is great "

 November 7, 2019

" I was assured that my tests were normal and I could return for another checkup in a year if nothing of concern arises. Staff were very kind and helpful. "

 November 7, 2019

" The doctor is excellent and very thorough. He has great interpersonal skills and very caring. I like him a lot. "

 November 6, 2019

" In the past year Dr.Schaughnessy reversed a high pressure issue in both eyes, it’s great to have that concern gone! "

 November 6, 2019

" All your doctors and their assistants are very knowledgeable to answer any questions any one may have. I feel your care and concern every doctor shows is amazing. I would recommend your office and the care you provide "

 November 6, 2019

" Dr. Bruner has been my doctor for years and years and I love him! His staff are fantastic!! "

 November 6, 2019

" It is ashamed that this group is no longer affilitiated with University Hospitals of Cleveland because of the Director of the department, Dr. Rhee. My insurance does not cover service from this group, but I pay out of pocket to remain a patient with Dr. Zelinski, who is excellent!! "

 November 5, 2019

" Nina, the medical asst., was very kind and caring. Dr. Estrovich was excellent. "

 November 3, 2019

" Very impressed with initial appointment with Dr. Shaughnessy and staff. They were very professional, thorough with my evaluation and accommodating in providing me with information and addressing my questions regarding cataract surgery. "

 November 2, 2019

" Dr. Pophal and his assistant were fantastic! Besides the fact that they are completely professional and knowledgeable, they made me feel comfortable and well cared for. Thank you "

 November 2, 2019

" Very friendly, informative, and caring experience! Doc spends time with you. Medical Assistant was wonderful! Thank you! "

 November 2, 2019

" I did not have to wait very long. That was a concern because I had to be somewhere 2 hours after my appointment. "

 November 1, 2019

" Great doctor and optometrist! "

 November 1, 2019

" Dr. Pophal and his staff are the greatest!! "

 October 31, 2019

" As always, everyone was caring, efficient and professional! Even when the machine that measures eye pressures proved to be broken, I was quickly moved to another room and machine. I've been a patient with this practice for over twenty years and continue to be impressed with their excellent care and skills. Highly recommend them! "

 October 31, 2019

" My experiences have have always been positive. "

 October 31, 2019

" I have been a patient of Dr. Pophals for quite a few years. I am always satisfied with his attentiveness and the staff is courteous and helpful. "

 October 31, 2019

" We have been going to Dr. Shaunessy since he came and was going there prior to his arrival We are more than satisfied with all the staff My wife and I are handicapped and everyone is there ready to help us We would not even consider any other place or doctorGod Bless all of you! "

 October 31, 2019

" Everyone and I mean EVERYONE in the office is incredible and I love coming! It’s one of my most pleasurable doctors visits..... if that’s possible! "

 October 31, 2019

" Front desk was distracted and talked among themselves about "office issues" while I was standing in the window. Also, I am paying out of pocket and the front desk folks could not tell me what the visit would cost. They did insist on a deposit. I would ask, how do you know the deposit if you don't know the cost? "

 October 30, 2019

" Very pleased "

 October 30, 2019

" My only concern is the time spent waiting for the doctor himself. My appointment took almost 2 hours. "

 October 30, 2019

" Happy Holidays !!! "

 October 30, 2019

" From the time I arrived, Carolyn, even though she was alone, saw to the needs of each patient as they arrived in a kind, courteous but professional manner. I only waited a few minutes before the medical assist, Larry, called me back to the exam room. He was friendly, professional and thorough. I saw Dr. Zielinski for my exam, we discussed problems, potential surgery and I was finished within an hour. I was quite pleased. "

 October 30, 2019

" Excellent care. Great atmosphere. Very knowledgable. "

 October 29, 2019

" The staff has always been polite, friendly and informative. I have been coming here for 20 years. My Aunt told be about this place years ago. "

 October 26, 2019

" Never had a problem with the great service I receive "

 October 25, 2019

" Dr. Zelienski and her staff are wonderful! Larry was great with getting my son set up and comfortable - thank you!! "

 October 25, 2019

" Everyone made my visit very informative and helpful . Thank You Pat "

 October 25, 2019

" Very long wait in the exam room,between assistant and doctor "

 October 23, 2019

" A pleasure to deal with this office. Everyone is highly professional and very pleasant, and the physicians are first rate. "

 October 23, 2019

" There is always room for improvement!! There’s only one that walks on water!!! "

 October 17, 2019

" Excellent service and results! "

 October 17, 2019

" Dr. Pophal and his staff are excellent "

 October 16, 2019

" Going to see Dr. Z is like getting a hug. She's upbeat, interested in me and my overall medical situation and she always puts her diagnoses/ responses in a positive light. This is one doctor I look forward to seeing. "

 October 13, 2019

" I have returned to my doctor for decades because I trust him and know that I am getting the best care possible. Any question is answered in terms I can understand. Praise also goes to the staff that checks us in and out; they are courteous and helpful. Alice "

 October 12, 2019

" Staff was absolutely wonderful "

 October 11, 2019

" Dr. Shaughnessy has been my eye doctor for the past 15 years. He is by far the best doctor I have ever had. "

 October 10, 2019

" I am not new to this medical office I have been a patient for many years now. I think I started there in 2010 or 2012 I have always had the best of care when ever I have gone there and have referred friends to go there. "

 October 10, 2019

" I've always had nothing but excellent care from Dr. Zielinski and her staff. "

 October 10, 2019

" It is always an excellent visit. "

 October 9, 2019

" Great office, staff and doctors. I wouldn't go anywhere else! "

 October 9, 2019

" The staff and Dr. Pophal are friendly, helpful, and courteous. "

 October 9, 2019

" Because of a medical condition, I had a number of tests and was moved smoothly between them with no more than a few minutes wait at any time. I have only good things to say about Dr. Zielinski's practice! "

 October 8, 2019

" Everything went very smoothly and I found out my trouble with my right eye. "

 October 6, 2019

" Dr. Krasney answered all my questions - interest in my progress - wanted to make sure of on the path forward for follow-up care "

 October 6, 2019

" Dr. Krasney and the entire staff--from receptionists to medical assistants--were exceptional in the treatment and service provided on this occasion as on every past visit I've had there. "

 October 3, 2019

" As noticed in other physicians offices, the medical assistants don't seem happy... that results in turn-over and less than optimal soft skills with patients. Thus, they may come across as unfriendly and non-caring. I do not take this personally. I do wonder what the office culture is and do staff feel appreciated and valued - fairly compensated and given timely and fitting kudos. Secondly, how are medical staff trained in soft skills, which are essential to the patient experience. Thank you for asking about my experience! "

 October 3, 2019

" Trip to UH OPTHOMOLOGY center was a very pleasant experience. All tests and reviews were done promptly. "

 October 3, 2019

" This was the most welcoming and friendly doctors visit I have ever had! "

 October 3, 2019

" Dr. Bruner's office is always a pleasant experience. "

 October 3, 2019

" My care giver was exceptional. He answered my questions clearly and completely. I would highly recommend him him to others Milford Gottlob, MD "

 October 2, 2019

" Dr Pophal and his staff are thorough, explain everything clearly, and make the exam as pleasant as possible. Everyone is kind and helpful. "

 October 2, 2019

" We are 30-year University Opthalmology patients - excellent, dedicated docs; amazing support staff and the contact guy others wish they had - one of the best kept secrets in all of the massive Northeast Ohio "Health Systems." "

 October 2, 2019

" I am a big fan of Dr. Zielinsky. She runs a great office and practice. "

 October 2, 2019

" One wonderful receptionist sets the tone for the entire visit....She needs to be commended for her fantastic job... Linda Hallbauer "

 October 2, 2019

" The absolute best health care provider. "

 October 2, 2019

" Telephone person who answered my call hoping to set up an appointment was the best I have encountered. He spoke clearly,courageously and with evident desire to assist. Not at all romantic or impersonal as many operators are. Give him a raise. "

 October 2, 2019

" Dr. Zelinski is the best! "

 October 1, 2019

" For as busy as this office is, the staff always does a professional and courteous job "

 October 1, 2019

" efficient and thorough. "

 October 1, 2019

" My visit was very timely and efficient. I feel that I received excellent care from everyone I encountered in the office. "

 September 30, 2019

" Everyone was very friendly and efficient as usual. "

 September 29, 2019

" Knowledgeable and kind.�� "

 September 28, 2019

" Friendly and professional. "

 September 28, 2019

" My office visit was handled professionally and everyone was thought and courteous. "

 September 27, 2019

" Dr Pophal, and his assistant, were very professional, but also kind and very considerate. Dr Pophal shares his knowledge and and expertise in clear and thoughtful language that is easy to understand. I am grateful to be a patient with this practice. "

 September 27, 2019

" Very pleasant and helpful staff; pleasant atmosphere - nicely decorated. Turned out that the doctor and I had high school things in common. "

 September 25, 2019

" No problems -- all went well. "

 September 25, 2019

" I had to wait over a half hour in the waiting room before I was taken in. Unless there is a medical emergency, this is not what makes for a good experience. If you are running that late, give the patient a phone call to tell her/him to come a little later. "

 September 25, 2019

" Together with Dr. Mark Pophal, I should like to thank Kelly, Ida (and others whose names I am sorry I do not remember) for their kindness. "

 September 24, 2019

" Arrived at 910 for a 915 apptm- had a 10 min eye pressure test about 930- did not see the doctor until after 1030. 1.75 hrs in waiting room. "

 September 24, 2019

" the entire staff was committed to making sure you felt comfortable with the whole process. I would recommend anyone in the practice to a friend. "

 September 22, 2019

" Dr. Shaughnessy was very knowledgable, thorough and patient. I would highly recommend him! "

 September 21, 2019

" Everything was good. However, I don't have the new glasses yet, so it will be at least a few weeks before I know just how good they are. That's why I clicked "Does not apply" on the fourth question. "

 September 20, 2019

" Great practice. I have and will continue to recommend. "

 September 20, 2019

" I always receive excellent and friendly care at my appointments. Thank you! "

 September 19, 2019

" I'm feel awful I don't know her name... but the lady with the shoulder-length blonde hair and glasses at the reception desk is always a joy! I was at this office often throughout the past year, and she was always friendly, helpful, and professional. The whole staff is great, but she's a stand out. "

 September 19, 2019

" Very capable,thoughtful and helpful staff! "

 September 18, 2019

" A VERY EFFICIENT OFFICE WITH NO TIME WASTED - PLEASANT, FRIENDLY PERSONNEL. ABOUT AS POSITIVE AS A DOCTOR'S OFFICE VISIT CAN BE. "

 September 18, 2019

" Dr Shaunnesy should be commended for his professionalism He is theBest! "

 September 14, 2019

" all went well doctor is as always excellent. "

 September 13, 2019

" It is really a pleasure to work with both the doctor and staff! "

 September 12, 2019

" Everybody in the office is very pleasant and accommodating. Dr. Shaunnessey is very personable and takes the time to explain things in laymen terms. He never seems to be rushing out the door for his next appointment. Thank you! "

 September 11, 2019

" I have had many frequent visits and have always been treated well. Staff is always friendly . "

 September 11, 2019

" Rick is a genius at tweaking my contact lenses for maximum comfort and clear vision. And Dr. Zalinsky is the BEST! "

 September 11, 2019

" I trust Doctor Zalinsky absolutely and completely.. "

 September 11, 2019

" Everyone was caring, friendly, and answered all my questions. "

 September 10, 2019

" Very satisfied and I got a clean bill of eye health "

 September 10, 2019

" I have every confidence in Dr. Estrovich, whom I have been seeing for the last 4 years. He takes good care of my eyes! "

 September 10, 2019

" Waited over 30 minutes for 2:30 appointment. Otherwise, everything was excellent. "

 September 10, 2019

" I am very comfortablel with Dr. Estrovich. He answers all questions and we always have a nice conversation "

 September 9, 2019

" DR. Bruner and Richard Schmid are outstanding "

 September 7, 2019

" Have been a patient since the 70's Michael Shaughnessy is the best and Ericka took excellent care of me "

 September 7, 2019

" Doctor's medical assistant seemed not competent: She performed an unnecessary test, which was testing my distance vision WITHOUT wearing my glasses, even though I told her that I cannot see clearly any letter from the distance. Then, she concluded that I have blurry central vision and have problem with refraction, which was obvious from the beginning. The assistant never asked if I wear glasses. The doctor later confirmed that my vision with glasses is 20/20. "

 September 7, 2019

" The staff is very professional, focused on my needs and friendly. Always answer all my questions. "

 September 6, 2019

" The doctor was very friendly. He didn't rush or cut corners. He asked me questions and answered mine. The medical assistant was very efficient. I usually have difficulty with the glaucoma test but she was very patient and understanding. I'm very pleased with the care I receive here. "

 September 6, 2019

" Thank you!! "

 September 5, 2019

" The medical assistant was gentle and caring ... and gracious. My ophthalmologist is, as always, excellent! "

 September 5, 2019

" My visits with Dr. Bruner are a feeling of friendship. I worked with his father at Pickands Mather & Co. I always enjoy the visit. "

 September 5, 2019

" Overall, excellent. However, wondering if my name has been updated with M.D. attached to my name as all my university charts have. While I realize that you are an independent group, someone was supposed to have corrected this info some time ago. I do hope this is corrected BEFORE my surgery on October 7th. Overall Dr Pophal is an excellent ophthalmologist aa "

 September 4, 2019

" Doctor Kathy is phenomenal. She explains what is going on and answers your questions in terms that are very understandable. Doctor Kathy takes her time and never rushes through your appointment. I am 70 years old I am very fortunate to have found an eye doctor the caliber of Doctor Zielinski. I highly recommend her. "

 September 4, 2019

" Thank you Dr. Shaughnessy for all your wonderful care. Dr. Shaughnessy you are the BEST! Have a great day! Carolyn "

 September 3, 2019

" Dr. Pophal is the best! "

 August 31, 2019

" So satisfied with the care I was given. My doctor explained everything so well. I will schedule for an annual visit. "

 August 31, 2019

" Dr. Krasney gave me so much attention! He realized my problem and suggested to me to see my Family doctor to check my blood vessels. He really cares! Wonderful doctor! "

 August 31, 2019

" I’ve been a patient for many years. I have always been more than happy with the service. They’re a fantastic office. Thank you Dr Bruner. "

 August 30, 2019

" The staff is outstanding in friendliness and performance. Dr. Bruner is thorough and concerned with his patients' needs and health. "

 August 30, 2019

" A major improvement from last year. Charlie "

 August 30, 2019

" Wonderful practice - wouldn't go anywhere else! "

 August 30, 2019

" The wait was longer than usual, but the doctor explained that it was the day for the retina specialist, so they were extra busy. "

 August 28, 2019

" The best practice! "

 August 28, 2019

" wonderful doctor!!! "

 August 28, 2019

" Dr. Pophal is an excellent doctor and wonderful person to deal with. thank you "

 August 28, 2019

" Dr Zelinski is the Best!!! "

 August 28, 2019

" Always great care. Very timely on taking patients. Dr. Z takes the time to throughly answer all my questions. "

 August 28, 2019

" Dr Pophal and his staff always give the compassionate, kindest and highest quality of care. "

 August 24, 2019

" I was very impressed and highly satisfied with the service from all medical professionals @ South Green and the Chagrin facilities. "

 August 24, 2019

" Dr Morrow is the best Dr. He really cares about his patients. He explains everything and when he says he will call you he does. So refreshing and very kind. "

 August 23, 2019

" Dr. Krasney is very kind helpful and knowledgeable , he takes the time to do the best for you and your eyes! 5***** "

 August 23, 2019

" this is the first visit where I was seen on time and the staff was polite. Its as if they knew I was getting this survey. "

 August 22, 2019

" I am very pleased with Dr. Bruner and his diligence on trying to find out what is wrong with my eyes and trying trying to help relieve my pain. "

 August 22, 2019

" Dr, Brunner and his team are a privilege to work with. "

 August 21, 2019

" I have been seeing Dr Bruner for many years. I've always had excellent care! "

 August 21, 2019

" Everyone on staff was great. Friendly, kind, professional .... And, Dr. Shaughnessy is so patient, knowledgeable, and explains everything so well. Great visit. "

 August 21, 2019

" Dr. Zielinski is fantastic beyond words. And she and the staff have been so considerate given my husband's other medical problems, and have consistently done everything they could to make it easier from my husband to be seen since his heart attack and stroke. "

 August 21, 2019

" I was very impressed by Dr. Krasney. He is knowledgeable and I felt I was in good hands I have already recommended him As usual the staff is excellent. "

 August 21, 2019

" The woman who made my appt with a retina specialist (white hair, bangs) was so generous and forthcoming in sharing information to help alleviate my concerns. Above and beyond. "

 August 21, 2019

" Great care and doctor provided detailed and understandable responses to my questions. "

 August 18, 2019

" We love Dr. Zielinski and her staff!! "

 August 18, 2019

" Dr. Mark Pophal is an excellent eye specialist. He cares about his patients. I recommend anybody needing eye care services to get connected with the GOAT of ophthalmologist He is the best in this field. "

 August 18, 2019

" Dr Shaughnessy is the best, "

 August 17, 2019

" I was so pleased that Dr.Krasny was able to see me and gave me a thorough eye exam. "

 August 17, 2019

" The staff was a great. Would highly recommend them. GREAT JOB! Thank You, Jean "

 August 16, 2019

" Got appointment within 3 days "

 August 15, 2019

" no charge for supplying this information "

 August 15, 2019

" Both my MD and his assistant established excellent rapport with me. I had the best medication review I ever experienced with the assistant and I was totally happy with this appointment. Bravo! "

 August 15, 2019

" 5 Stars out of 5 "

 August 15, 2019

" Dr. Shaughnessy and his technician were amazingly patient and thorough with my father of 92 years. They listened, diagnosed and treated him with such respect and care. We both left the appointment feeling confident and cared for. THANK YOU!!! "

 August 15, 2019

" Totally positive experience ! "

 August 14, 2019

" The office is always highly professional and Dr. Bruner is outstanding. Typically there is a wait time (sometimes rather lengthy), but to my surprise and delight virtually none this time. I always walk away feeling I'm in excellent hands. "

 August 13, 2019

" This was an “emergency” appt. I called early a.m. & they fit me in. I was so pleased with everything. "

 August 11, 2019

" Dr Ron Krasney is the best. "