Central Mass Allergy and Asthma Care of Worcester Reviews
" I am incredibly grateful to Dawn for her patience, empathy, sensitivity, and all around kindness towards my 23 month old daughter who was incredibly overwhelmed by her food challenge. I cannot express my gratitude enough. Thank you from the bottom of my heart Dawn. I also appreciate Dawn and Dr. Edwards flexibility to help us complete the challenge. "
" I am always impressed with how friendly the staff are. Dr Edwards always explains everything so I can understand as a parent. I also am very happy with how all the staff interact with my son. This recent appt was very long and staff checked in more often then needed to see if we needed anything. I recommend Dr Edwards and his staff to others in need of an alletgist or asthma specialist. "
" At first I thought Telehealth wouldn’t be as good as a “real” appointment. However it was great and I didn’t have to drive to Worcester in rush hour traffic. I was quite pleased at the end. "
" They are all nice and hardworking and make me calm and patient "
" CMA staff were all very courteous and professional. Their friendliness and upbeat manner always makes my visits there very pleasant. Great staff! "
" I came to get my injection, but every one courteous and following Covid rules which is sooo nice to see! "
" The staff is wonderful ❤️ "
" Your staff members are exceptional. "
" This was for a monthly xolair shots, not a Doctor visit. Everyone was great "
" Courtney is always very courteous and professional. Easy injections and no negative reactions. Have been a patient for a long time and the program has worked very well for me. "
" Very pleased with everything done in this office. Very professional and pleasant experience "
" Very pleasant "
" Always have had wonderful helpful interactions.. "
" I always feel like I’m apart of the Medical family! "
" Very caring staff & doctor . "
" Courtney is the best! "
" Thank you for caring and taking the time to make sure I understood what you had to say about my conditions. "
" You’re doing a great job!!!! "
" Thank you! "
" Dr. Edwards was very knowledgeable We feel comfortable throughout the appointmentI I would highly recommend this medical group. "
" Excellent visit in the time of Covid. Precautions taken seem good "
" I am very happy that Dr. Edwards showed genuine concern for helping me overcome my health issues. I feel I am in good hands. Thanks to you all. "
" Every time my daughter and I come in for her monthly shots the staff is so friendly! Their tone is always welcoming and the receptionist is always smiling...she definitely deserve a appreciation certificate! "
" We appreciate all you are doing to keep everyone safe during this difficult time. Be safe and thank you for everything. Lisa Trotto "
" Outstanding "
" In spite of the corona virus situation going on everyone was very professional and calm. We could not be more happy with the service from everyone. "
" A very caring place to go the staff was so friendly. "
" A very good experience "
" Richa is wonderful and Colleen has always been very caring and welcoming all these years. "
" Great care and everyone here is kind and helpful. I really appreciate all you do. "
" All employees are friendly, knowledgeable and professional. "
" Practitioner Richa is amazing!!!!!! I was so worried about my daughter's allergy issues but this Lady gave me hope and doing everything possible for my daughter to be comfortable. All the staff members are so kind. "
" I love my allergist and nurses and everyone there "
" Richa Sood was very nice, informative and patient. Best doctor visit I've ever had. "
" Felt very comfortable during the visit. "
" Richa Sood is terrific with my energetic 8 year old son! "
" The staff are very professional, and very friendly. They take the time to accommodate all your needs. "
" I was very impressed with the services that I received. I was pleasantly surprised by Dr. Edwards to quickly Identify, properly diagnose and treat my problem. I had seen 2 other medical professionals before seeing Dr. Edwards. "
" The staff is always very nice & very happy. I always have a great experience when I have an appointment. Collen the receptionist is always pleasant & very nice & always happy. She is very courteous & very friendly on the phone & in person. Great Office !! "
" Very thorough and professional. I only wish I found Dr. Edwards sooner. "
" I really like Dr Edwards "
" Love going to my allergist dr and my allergy shot "
" The staff was great. "
" The PA was extremely knowledgeable. She explained everything to me in a way that was understandable and had no questions to ask at the end. Very pleased with the service! "
" I am so happy that I changed to this practice! Dr. Edward's is caring and kind and he seems very interested in his patients. I feel that I am getting excellent care from a very competent physician. "
" I really could not have asked for a better experience insofar as my treatment is concerned. Thank you for a really good visit. "
" Thank you. Just we are waiting for a nother appointment to do another allergy test .we look forward to get call to set up appointment. "
" My son walked off of the elevator in tears and frightened about the possibility of having another test done. Immediately front desk staff (who addressed him by name without fumbling through paperwork to figure it out) jumped in and comforted him. By the end of our appointment he had a brand new confidence that warmed my heart. Thank you to everyone!!!! "
" Olivia, Dawn, Courtney and Maria were all amazing rockstars for the long visit we had!! "
" Very professional people "
" Dr. Edward's was very pleasant. He was very informative and thoroughly answered all our questions. "
" Staff was great with my 4 year old grandson who had to tag along to my appointment "
" peecfect "
" Love these people like family "
" Very thorough explanation of issues I was facing. Looking forward to further interactions. "
" All staff was courteous and helpful. My 5 said they where fun! Thanks for making or anual allergies check up easy. Teresa "
" Great people "
" Everybody are good professional and respectful. "
" I appreciated the review of medications and opportunity to reduce costs. "
" They were all outstanding! I would highly recommendth them. The only place I would ever go for allergy issues! "
" Everyone was helpful and courteous. Very short wait in the waiting room. "
" Thank you for a stress free appointment with my 5 month old! "
" It was outstanding care! I felt confident and would recommend them highly! "
" You guys are always great. Always been very accommodating! And I appreciate the follow ups! I highly recommend. "
" My daughter was very happy with the care she got at her appointment. Monique was very caring, kind, and compassionate towards my child. My daughter was scared at the appointment and monique and staff made her feel at ease. "
" Receptionist Colleen has always been friendly and courteous. Dr Edwards is an absolutely fantastic, great sense of caring, solution, and humor! "
" Visiting this office was by far the most pleasant medical office experience I've ever had. I brought my 17 yr old son in for the 78 pokes, and he totally did not want to be there, but even he enjoyed the nurses he saw, and he's a tough one to crack. Highly recommend! "
" Always a great experience !!! "
" Great experience! "
" Nicest staff I have met anywhere in the medical field and very professional "
" Had to reschedule a second time but the receptionist/secretary was awesome about it!! "
" All of the office staff were very nice and professional. Monique is great! She is very nice and informative. "
" Keep up with the good work "
" I wish I could rate higher than excellent! Every single person we dealt with was professional and caring. I would not change a single thing about this place. "
" Monique Burchard and her team did an excellent job of helping my daughter to recover from a respiratory illness and we appreciate their caring approach. Ms. Burchard was very clear when she gave instructions for medications and followed up to make sure her condition improved. Thank you! "
" Dr. Thomas Edwards is the best doctor you will ever find. He listens to his patients and sets up good plans that make sense. He is very professional and super smart. He takes action to resolve or in my case do everything he can do to help as a doctor. His manner is fantastic. My case is more complicated than many and he continues to help me in any way he can. Every one in his office is respectful, caring, compassionate and very professional. Many others in the medical field should take pointers from this group. I just wish he did all fields of medicine and I only had to have one doctor it would be Thomas Edwards. "
" Everyone has been great here. We are thank mful for the immune therapy injections. We have seen huge improvement in our allergies. I and my two sons who have severe seasonal and one with a tree nut peanut allergy are being treated by you and your service has been great. Thank you! "
" All the personal was very courteous.. I'm very happy "
" Gina answered all of my questions and discussed my son's treatment plan in a clear manner. She also interacted very well with my 5 year old son. The receptionist was very friendly and helpful. "
" Awesome!!!!great staff. "
" CMA is truly the best place to take your child to receive the best care. So grateful to the entire staff. "
" I would highly recommend central mass allergy! "
" Everyone at Central Mass Alergy takes their roll in what they do very seriously. They listen and are very compassionate. They show they care about their patients. They follow through to do everything they can for their patients. I wish all my doctors and their staffing were like Central Mass Alergy. "
" Wonderful experience. Couldn’t be nicer and very informative "
" Thank you very much for the special care my dad had in your office. "
" This was our second opinion on our daughter we will definitely be back for any issues from here on out. Was very happy and felt very comfortable with everyone "
" Dr Edwards and his staff are exceptioal professional at all times. Always a stress free office! "
" Great Place!! Everyone is always so friendly!! "
" Amazing!!!! The best experience. You can tell the NP loves her profession. I wish I can have such a pleasant experience with all medical practices. I love that they still do paper filing instead of electronic. "
" I was extremely pleased with the service I received from Central Mass Allergy & Asthma Care. I was talking about it with family after I left the appointment, because the experience was so good. Even before my first appointment, the person handling the phones was extremely cheerful and courteous. When I came in for my first appointment, the receptionist was very warm and pleasant and the person administering my allergy test (Gina Castiglioni) was extremely thorough, professional, knowledgeable, and pleasant. I had to get my blood drawn afterwards, and it was so convenient to go downstairs to the Quest Center to have that done. Although not everyone has an easy time drawing my blood, the person there had no issues at all. I would highly recommend your center to anyone! I am very pleased with my first experience there. "
" The nurse was so kind and Dr Edwards was super helpful!!!! "
" The receptionist is always kind and courteous. She goes out of her way to be helpful!!!!! "
" Very happy with my visit. Doctor is wonderful! "
" We felt the practitioner took the time to evaluate our sone and answer all our questions as panicked parents. We have a prompt follow up for testing to try to answer our sons issue and I’m impressed with how hard they worked to fit us in as promptly as possible to get him back to being a kid. They have been available for questions when we call and I couldn’t be happier. Thank you. It’s making an incredibly difficult and stressful situation easier knowing we have someone on our side to help. "
" Made my son feel very at ease by explaining everything to him in detail. "
" Great first experience!! "
" Monique and Christina were very helpful. "
" Everyone was respectful helpful and kind "
" Everyone I encountered in this office was very kind and helpful, the provider was excellent, she was very knowledgeable and made both my son and I feel at ease. Monique Burchard, FNP was very thorough and took her time with us while we came up with a plan for my son. I am very happy with everyone in this office and the efficiency in their care without the feeling of being rushed. Thank you! "
" Doctor was amazing!!' "
" Dr. Edwards was very superb. He is knowledgeable, forthcoming, and very polite. Thank you. "
" Everyone I came in contact with (the desk, nurse, and dr) were so friendly and helpful. I will (and already have) recommended Dr Edwards to friends. "
" We met with Monique today. The dr secretary was able to fit us in. Monique took a substantial amount of time meeting with my son and I. She went above and beyond answering all of the question I had. I would highly recommend this office to family and friends. "
" What a great experience! Great people and great services!!! "
" I was very impressed by the staff at Central Mass Allergy. Everyone was very nice and professional and the care I received was exceptional. Would definitely recommend this facility to others. "
" This was my first visit to Dr. Edwards and I haven't addressed allergy tests or had testing in over 35 years. Although the testing was uncomfortable, it was expected and the diagnosis makes sense. I'll let you know how the medication works out after giving it some time. "
" I felt that everyone in the office provided great care. Everyone seemed like they wanted to be working there, together. Words can't express how much that does to build a patient's trust in the staff and care. "
" Very informative and clear directions. Took my 16 year olds requests seriously. Thank you! "
" I really like how the reception staff, the PA, and the doctor answered all of my questions. I was very nervous going in, but they where very attentive "
" Thank you for your help! I will be recommending your practice to others. "
" Love the staff of this office "
" I liked the doctor. "
" The care I received at Central Mass Allergy and Asthma was excellent! Dr. Edwards was extremely thorough, his expertise was evident and when I left I felt so well cared for. I highly recommend them. "
" Dr. was very easy and pleasant to talk to. His area of expertise is one that can be very difficult to give an exact diagnosis but yet somehow he makes one feel like he is taking the correct steps toward getting that answers. "
" I’ve never had a better experience at a doctor’s office. Every single person that I met was extremely kind, welcoming and knowledgeable. The team works so well together and takes the time to walk you through every step. From the initial phone call to schedule the appointment, to the moment I walked out the door, I have never had such amazing customer service. "
" First visit it was fantastic! Everyone was kind and helpful. "
" From the minute I walk in the door every single person in this office shows that they care & there to help me. I am 100% satisfied with every single visit at this office. "
" My whole experience with this office, nurse's and the doctor was the most helpful and caring experience I have had with a physician in along time. Very personable and easy to talk to. "
" I thought everyone in the this office was super nice and extremely helpful in helping my son and I to figure out what could be wrong with him. They certainly spent quality time helping us. I would recommend this office to anyone who needs these types of services. "
" Loved Gina!! "
" The nurse practitioner and doctor could not have been any more helpful. Trully pleaset experience. "
" Wonderful, individual attention. Couldn't ask for more! "
" My experience was far better than I expected. From my first visit everyone took the time to listen and provide guidance. It became a mission for them to find out what the cause of my issues were and I never felt rushed or left not understanding what the doctor said. I would refer anyone who needs this type of care to this facility. "
" Nurse and as extremely helpful and followed up with phone call and helpful information "
" Love Monique and Dr. Edwards! "
" Very nice and very professional. "
" Honestly love it here and all the staff are amazing "
" I was happy that the doctor did not push for allergy shots. Explained why I have the problem and suggested over the counter medication. "
" I wish I had found him earlier. I am excited to see how positive they are that I will be feeling better soon. "
" I am so greatful for Dr. Edwards! He brought attention to alarming test results that my daughters primary care doctor dismissed as not worrisome. Thank you Dr. Edwards, I truly appreciate you asking to see her tests. "
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